Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Role overview
We are looking for a Senior Backend Engineer to help build and evolve our new Common case-management system, which powers support-case handling across DoorDash, Wolt, and Deliveroo.
You will own significant end-to-end initiatives across our backend services: case lifecycle, routing and assignment, queue management, case evidence and history, and migration from legacy systems. This is a hands-on role for someone who can turn ambiguous customer and operational problems into durable technical solutions, coordinate other engineers, and set the standard for reliability and craftsmanship on the team.
What you’ll do
Lead one or more project-level Case Management initiatives, on your own or by guiding a group of engineers, from discovery and design through rollout, measurement, and operational ownership.
Design and build scalable backend services and APIs for case creation, routing, assignment, transfers, audit history, notes, attachments, and queue-management workflows.
Help deliver feature parity with legacy platforms while safely migrating traffic across DoorDash, Wolt, and Deliveroo.
Make and own most technical decisions within your scope. Write project-level design documents covering how sub-features interact, identify dependencies and risks, and break work into parallelizable delivery plans.
Scope ambiguous customer and operational problems, weigh long-term against short-term trade-offs, and design durable solutions.
Partner with Product, Operations, Support, Data, and other engineering teams to define the right problems. Shape the team roadmap through prototypes, data analysis, project proposals, and backlog prioritization.
Run the coordination a project needs, such as status updates and dependency tracking, and escalate early to keep delivery on time.
Enforce team-wide quality objectives: lead design reviews, calibrate quality metrics, and improve logging, monitoring, alerting, and escalation policies.
Serve as first responder or incident commander, model good incident practice, and turn what you learn into playbooks and backlog work.
Introduce and guide AI best practices for the team, including evals, data privacy, and review of AI-generated code, and take part in AI-powered projects when they are central to the product.
Design reusable, self-serviceable solutions, and consider cost efficiency, including compute and AI costs, in key designs.
Mentor engineers through code reviews, design guidance, tech talks, and constructive feedback. Interview candidates, join sell calls, and take part in hiring events when the team needs them.
Must-have qualifications
Strong backend engineering experience, including designing and operating backend services, APIs, asynchronous workflows, and data models at meaningful scale.
Proficiency in at least one modern backend language, and a record of writing exemplary code for the core functionality of key components.
Demonstrated ownership of complex, customer-facing or operations-critical projects from technical design through production rollout.
Experience breaking projects into parallelizable work, identifying dependencies and risks, and giving accurate estimates for yourself and others.
Hands-on experience using AI development tools to improve productivity, while validating generated output for correctness, security, privacy, maintainability, and reliability.
Strong product judgment: the ability to turn ambiguous workflows and user needs into simple, maintainable technical solutions.
Proven ability to collaborate across functions, bring the right stakeholders into decisions at the right time, and explain trade-offs clearly to technical and non-technical audiences.
Strong engineering craft: testing, code review, observability, incident response, security, and operational readiness, with experience designing for reliability.
Comfort working on systems with high correctness and auditability requirements, including traceability of decisions and changes.
A mentoring mindset and a record of raising team-wide engineering standards.
Nice-to-have qualifications
Go experience.
Experience with migration from legacy systems, gradual rollouts, traffic shadowing, and feature-parity programs.
Experience supporting internal tools or operational user interfaces from the backend side.
Experience with high-volume, multi-region, or multi-tenant systems.
Experience as an incident commander or in running an on-call rotation.
Experience building AI-powered features, including evaluation of model output.
What success looks like
Delivers a major Case Management initiative with clear technical ownership, predictable execution, and measurable customer or business impact.
Improves the reliability, maintainability, and cost efficiency of the Common system while enabling safe migration from legacy case-management systems.
Helps move support traffic onto the Common system without reducing case-resolution quality.
Builds solutions that other engineers and operators can confidently reuse and operate.
Acts as a technical leader within the team: unblocks peers and partner teams, improves engineering decisions, influences the roadmap, and strengthens cross-functional execution.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention.
WHAT YOU'LL DO
- Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates.
- Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets.
- Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles.
- Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value.
- Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers.
- Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams.
- Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey.
- Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention).
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus.
- Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers.
- A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
(PREFERRED)
- Direct experience at a high-growth, developer-first, or AI/ML infrastructure company.
- Experience managing renewals in a consumption or usage-based pricing model.
Location: US West Coast
Compensation:
- $230K OTE + equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States; United Kingdom; Spain; Germany; The Netherlands
Workplace: Remote
ClickHouse is focused on growing a vibrant user community and becoming a Cloud-first
company. We are looking for a Product Manager experienced in developing security features for ClickHouse. This is an exciting opportunity to work with a popular open-source project to extend
and deepen its core capabilities and to develop cloud-native extensions that delight developers
and data analysts across many use cases and market segments. If you are a doer with a “can
do” mentality and a bias for action, we would love to hear from you.
WHAT YOU WILL BE DOING:
- Understand the real-time analytics and cloud database markets, competition, and technology trends in depth
- Engage with the ClickHouse open-source user community and ClickHouse Cloud customers to understand current and aspirational use cases for ClickHouse core database
- Distill and prioritize feature requests and issues into clear priorities for net-new capabilities and improvements
- Work with engineering teams to scope and refine approaches to solving customer problems, both in the core database and in ClickHouse Cloud offerings
- Set clear measurable goals around customer success, and use data-driven approaches to ensure new capabilities meet customer needs
- Stay up-to-date on the state of the market and competitive landscape to identify needed features and areas of improvement for ClickHouse that align with the roadmap and general requests received by our community and customers
- Work with partners to grow ClickHouse awareness and visibility
WHAT YOU BRING ALONG:
- Proven experience with database security principles and best practices
- Knowledgeable and passionate about data engineering markets - data warehousing, data analytics, security, and observability
- Strong vision around where these markets are headed, and what it takes to become a leader in this space
- Previous experience with ClickHouse or a highly related OLAP technology at a deeply technical level
- Previous experience with open-source projects, ideally as a product manager
- Passionate about building enterprise capabilities that are powerful yet easy to use
- Excellent written and verbal communication skills
- Ability to influence multiple stakeholders without direct authority
- Comfortable working with ambiguity and evolving based on business needs
- Ability and desire to work with customers or community members, providing technical guidance and support during their POC.
BONUS POINTS FOR:
- Previous contributions to open-source projects
- Engineering experience, ideally around distributed/cloud systems in C++
- Experience effectively working remotely in a global, distributed organization
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Beverly Hills, CA
What the Role Is
Babylist is seeking an
Assistant Showroom Manager
to help lead our flagship Beverly Hills showroom, a hands-on role where people management, guest experience, and daily operations come together. As second-in-command, you’ll support the Showroom Manager with scheduling, coverage, and guest flow, and set the tone on the floor by guiding families through their visit, making expert recommendations, and empowering your team to deliver thoughtful, personalized service. You’ll also build and develop the team, from hiring and onboarding to coaching, celebrating growth, and having the tough conversations that help people improve. Your goal is a showroom that feels inviting and organized, where every family leaves feeling supported. When the Showroom Manager is away, you step in as acting Showroom Manager so the showroom runs smoothly and the team feels supported and inspired.
Who You Are
You’ve led a retail team hands-on
: hiring, training, scheduling, and managing performance (4+ years of retail management)
You’re comfortable with tough conversations
: giving direct feedback, coaching toward improvement, and recognizing growth
You can run a busy floor on your own
: you set priorities, solve problems in the moment, and keep guest flow moving
You deliver a personalized, memorable guest experience
and empower your team to do the same
You keep a space organized and welcoming
: visual merchandising, inventory standards, and showroom cleanliness
You can work weekends, evenings, and flexible shifts
as the showroom schedule requires
You can stand for 8-10 hours per shift and lift up to 30 lbs
, with or without reasonable accommodation
You’re warm and respectful with every family, however they were created
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You’re already using it to move faster and improve your output, and you stay curious about what’s coming next.
How You Will Make An Impact
Run daily operations with the Showroom Manager: scheduling, coverage, and guest flow
Greet guests, answer questions, and make thoughtful product recommendations on the floor
Recruit, onboard, and train new staff, then coach them with ongoing feedback
Keep merchandising, inventory, and cleanliness at Babylist brand standard
Step in as acting Showroom Manager when needed
Help plan and run VIP appointments, events, and activations that bring the Babylist brand to life
Why This Role
Your coaching directly shapes how families are treated, every day
You’ll be trusted to run the showroom when the manager is away, not just cover for them
You’ll work on VIP appointments, events, and activations, not only the daily floor
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$67,200 to $80,700
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families — and our showrooms in Beverly Hills and NYC are where that mission comes to life in person. Since opening in 2023, we've welcomed thousands of families to explore gear, build registries, and feel truly supported. The people who work in our showrooms are the face of that experience. If you love creating meaningful moments and want to be part of something that actually matters to the families you serve, this is the team.
Our Ways of Working
This is a fully on-site role at our Beverly Hills showroom. Please apply directly through this posting — to protect the guest experience,
we ask that you don't call, email, or visit the showroom with hiring inquiries.
Thanks for keeping things smooth!
Why You Will Love Working At Babylist
Our Culture
We show up for guests and for each other — the team here genuinely cares
We build real relationships with families during one of life's biggest moments
We move fast, stay curious, and use tools (including AI) to make our work better
Our Beverly Hills location is beautiful, welcoming, and one-of-a-kind
Growth & Development
We invest in the people who show up and want to grow
Opportunities to expand your retail and guest experience skills in a mission-driven environment
Performance-based advancement as Babylist's physical retail presence grows
Benefits
Competitive salary paid weekly
Company-paid medical, dental, and vision insurance
Free employee parking in Beverly Hills (valued at $200–300/month)
35% employee discount at Babylist store
401(k) with company match and flexible spending accounts
Paid parental leave and PTO
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partner Account Manager for AI-Native and Boutique SI Partners at Anthropic, you will own the relationship with a portfolio of our key AI-native and boutique systems integrator partners. These are the specialist services firms enterprises turn to when they want to design, build, and deploy production-grade AI with Claude, and they are among the fastest-moving partners in our ecosystem. Your job is to turn each of those relationships into a growing joint business: a shared plan, a healthy pipeline, and customers in production.
This is a commercial role first. You will build joint business plans with partner leadership, work with your partners' sales teams on live opportunities, team up with Anthropic's Partner Sales team to bring those partners into the right accounts, and keep a clear, accurate view of how each partner is performing. You will work closely with our Partner Sales, Partner Programs, Partner Support, Partner Activations, and Partner Success teams so your partners get the full value of what Anthropic offers, and you will bring what you hear from partners back to those teams.
This role reports to the Head of Boutique & AI-Native SIs and works closely with sales, product, and applied AI teams to make sure our SI partners are equipped to win and deliver transformative AI solutions for their clients.
Responsibilities
Partner Development and Go-to-Market
Own and manage relationships with a portfolio of key AI-native and boutique SI partners, from practitioners through to founders and executive leadership
Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline
Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics
Work directly with your partners' sales teams to identify opportunities and support deal progression
Partner closely with Anthropic's Partner Sales team, who lead introductions and co-sell with our account executives and account teams, so your partners are positioned on the right accounts and opportunities
Run a regular operating cadence with each partner, including business reviews against the joint plan
Cross-Functional Partnership
Work hand in hand with Partner Sales as your primary go-to-market counterpart. You own the partner relationship and the joint business plan; Partner Sales works with Anthropic's sales leaders, account executives, and solutions architects to bring your partners into deals at the right time with clear roles, and owns co-sell execution and the partner-linked pipeline and forecast
Work side by side with Partner Success Leads on the partners you share. You own the overall partner relationship and the commercial plan; the Partner Success Lead owns each customer engagement from partner match to completed outcome, including delivery quality and the customer's Claude usage
Build executive-level trust with each partner's practice and delivery leadership together with Partner Success, so that when an engagement needs the partner to restaff, escalate, or invest, the ask is taken seriously
Align with Partner Success on how each partner's Claude practice is growing, including certified bench depth, a repeatable offering in a chosen industry lane, and published customer stories, and carry that into the joint business plan and go-to-market
Bring the commercial view to the quarterly practice reviews Partner Success runs with each partner, so the partner hears one set of joint goals across pipeline, completed engagements, customer adoption, and certified practitioners
Keep the handoffs clean: with Partner Sales when a partner deal closes, and with Partner Success when an engagement is matched to one of your partners, so both teams have what you know about the partner's strengths, capacity, and proof points
Work with Partner Programs to help your partners understand and progress through Claude Partner Network tiers, requirements, and benefits
Work with Partner Activations to bring your partners into the customer engagements where they can have the most impact
Work with Partner Support to get partner questions and issues resolved quickly, and to spot patterns worth fixing at the source
Work with Partner Enablement so partners have the training, certification pathways, and technical resources they need to build and deliver with Claude
Serve as the voice of your partners inside Anthropic, informing program, enablement, and product priorities
Partner Operations and Performance Tracking
Maintain accurate tracking of partner-sourced and partner-influenced revenue using our existing systems, tools, and processes, including deal registration and CRM discipline
Keep partner performance dashboards and reporting current, and use them to run partner reviews and internal updates
Follow our standard operating procedures for partner activities, and help keep them documented and up to date
Maintain partner data integrity and consistent measurement across your portfolio
Track KPIs for each partner and for the overall health of your portfolio
Assess partner contribution, engagement, and growth potential using established frameworks, and recommend where Anthropic should invest
Track and report the return on partner investments such as funding and enablement, and give Partner Success your recommendation on funding requests from your partners
Identify opportunities to improve how we work with partners and bring them to the teams that own those programs
You may be a good fit if you have
5+ years of experience in partner development, channel management, or partner management
Demonstrated success driving revenue through partners, with pipeline and bookings results you can point to
Experience working with systems integrators, consulting firms, or similar enterprise-focused services partners
Strong business acumen, with the ability to support deal progression and navigate complex partner relationships
A commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable asking a partner to invest in its own capability
Strong analytical skills, with experience tracking KPIs, working from dashboards, and using data to decide where to spend your time
Outstanding communication and relationship-building skills at all levels, from partner practitioners to founders and executives
A track record of working well across functions to get things done for partners without owning every team involved
Experience with CRM systems and partner relationship management tools
Comfort with ambiguity and a fast-changing environment
Low ego, high curiosity, and a habit of making the people around you better
Willingness to travel to support partner relationships and joint customer engagements
Strong candidates may also have
Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical
A background working at or with AI-native services firms, boutique consultancies, or systems integrators
An understanding of how boutique services firms run, including how they staff, price, and fund a new practice
An understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals
Hands-on familiarity with Claude, Claude Code, and how enterprises build and deploy LLM applications
Experience at a high-growth company where the program was still being built
Passion for AI and an understanding of how enterprises are adopting AI technologies
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion sits at a rare intersection: a product people love, a flexible system businesses run on, and a new platform for people and AI to work together. We’re hiring a Product Manager to turn that opportunity into products that feel inevitable. You’ll find consequential customer problems, set a bold but grounded strategy, and build alongside design, engineering, data science, research, and go-to-market partners. This is a high-agency role for someone excited to shape what Notion becomes next—and make powerful new capabilities feel simple, trustworthy, and delightful to millions of customers.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Uncover the customer problems and product opportunities that will define Notion’s next chapter, then turn them into a focused strategy and roadmap.
- Take ambitious ideas from first principles to launch, building closely with design and engineering to create experiences that feel simple, useful, and distinctly Notion.
- Make the hard calls—balancing customer impact, business opportunity, technical complexity, speed, and long-term product quality.
- Shape how AI changes both the product and the way we build, using it to improve research, decisions, experimentation, and execution.
- Raise the bar for product thinking across the team by creating clarity, accelerating learning, and establishing principles and success measures that endure.
SKILLS YOU'LL NEED TO BRING:
- Demonstrated ability to identify meaningful customer problems and turn them into products that are intuitive, useful, and built with a high level of craft.
- Strong product judgment and the ability to make sound tradeoffs among user experience, business impact, technical complexity, quality, and speed.
- A track record of moving ambiguous, cross-functional work from problem definition to shipped outcomes while creating clear ownership and alignment.
- Customer depth: you can learn directly from users across segments and translate differing needs into a coherent strategy rather than a collection of one-off requests.
- Practical AI fluency: you use AI to sharpen research, product thinking, decisions, and execution, and you’re excited to rethink how people and agents work together.
NICE TO HAVES:
- Experience building collaborative, productivity, or AI-powered products used by a broad range of customers.
- Experience operating across both zero-to-one product development and the improvement of products at scale.
- Technical fluency and comfort partnering deeply with engineering on complex product systems.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $238,000 - $250,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy and NYLL 144.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Austin, in-person
Lead Product Manager
Location:
Austin, TX - in person
Reports To:
TBC
About inKind
inKind is transforming the restaurant industry by combining fintech, technology, and hospitality. We provide restaurants with innovative growth capital and customer acquisition solutions while helping millions of diners discover and enjoy great restaurants.
We're scaling through Pods: small, autonomous, cross-functional teams that operate like startups within the company. Each Pod brings together Product, Engineering, Data, Design, Growth, and business expertise to solve meaningful problems, move quickly, and deliver measurable results.
We're looking for entrepreneurial leaders who thrive in ambiguity, think like business owners, and love turning ambitious ideas into real-world impact.
Position Summary
As a Lead Product Manager (Pod Lead), you'll own the execution and success of a cross-functional Pod, translating company strategy into meaningful business outcomes.
This isn't a traditional Product Management or people management role. You'll operate like the GM of a small startup within inKind, setting priorities, making decisions, removing obstacles, and empowering your team to build, experiment, and deliver.
Working closely with the CEO and executive leadership, you'll have the autonomy to drive execution, challenge assumptions, and ensure your Pod focuses on what matters most.
Your success won't be measured by how much your team ships, but by the impact it creates.
What You'll Own
Strategy Execution:
Translate company priorities into clear objectives, actionable plans, and measurable outcomes.
Identify high-impact opportunities across Product, Growth, AI, and business operations.
Balance speed, quality, customer experience, and commercial impact.
Partner directly with executive leadership to adapt strategy as the business evolves.
Pod Delivery:
Own your Pod's execution, prioritization, and delivery cadence.
Drive planning, standups, demos, and retrospectives without unnecessary process.
Remove blockers, manage dependencies, and keep the team moving.
Ensure the Pod consistently launches, learns, and delivers meaningful results.
Prioritization & Decision Making:
Make high-quality decisions with incomplete information.
Prioritize opportunities based on customer value, business impact, and available resources.
Allocate work effectively across the Pod.
Challenge assumptions, navigate trade-offs, and know when to build, iterate, or change direction.
Team Leadership:
Build a high-performing, collaborative team with a strong sense of ownership.
Empower specialists across disciplines to do their best work.
Coach team members, provide feedback, and establish clear expectations.
Foster a culture of accountability, curiosity, continuous learning, and execution.
Cross-Functional Collaboration:
Work closely with Engineering, Product, Data, Design, Marketing, Finance, Operations, and commercial teams.
Build alignment across Pods and business functions.
Resolve challenges quickly and keep teams focused on shared outcomes.
Connect technical execution with customer needs and business priorities.
Executive Communication:
Serve as the primary point of contact for Pod progress and performance.
Communicate results, priorities, risks, and trade-offs clearly.
Present product demonstrations, business insights, and recommendations.
Keep leadership informed while maintaining autonomy and speed.
What Success Looks Like
Own outcomes, not just roadmaps
— deliver measurable customer and business impact.
Build and ship quickly
— turn ideas into experiments, products, and improvements.
Think commercially
— understand how decisions affect growth, revenue, and profitability.
Lead through influence
— bring talented people together without relying on hierarchy.
Make smart trade-offs
— focus resources on the highest-impact opportunities.
Create momentum
— remove friction, adapt quickly, and continuously improve team performance.
Qualifications
Required
Extensive experience across Product Management, Growth, Strategy, Engineering, or business operations, with a track record of increasing ownership and impact.
Proven experience leading cross-functional teams and driving complex initiatives from strategy through execution.
Demonstrated success building, launching, or scaling products, businesses, or new initiatives with measurable results.
Strong Product judgment and commercial acumen, with the ability to connect customer needs to business outcomes.
Experience using data, experimentation, and business metrics to identify opportunities, prioritize investments, and measure success.
Strong technical fluency and the ability to collaborate effectively with engineers, understand technical trade-offs, and make informed Product decisions.
Ability to operate independently, make decisions with incomplete information, and thrive in fast-paced, ambiguous environments.
Excellent communication, stakeholder management, and leadership skills, including experience influencing without formal authority.
Preferred
Experience in high-growth startups, marketplaces, fintech, consumer technology, or B2B2C businesses.
Founder, general management, or business ownership experience, including responsibility for revenue, growth, or unit economics.
Experience building 0→1 products or scaling products through rapid experimentation.
Hands-on experience leveraging AI tools, automation, or AI-powered products to accelerate development and execution.
Experience leading small, autonomous, cross-functional teams.
Familiarity with SQL, Product analytics, A/B testing, or other data-driven decision-making tools.
Why Join inKind?
At inKind, you'll have the opportunity to operate like a founder within a rapidly growing fintech company, with the resources, talent, and scale to turn ambitious ideas into reality.
You'll work directly with executive leadership, own meaningful business outcomes, and help shape experiences that impact millions of diners and thousands of restaurant partners.
If you're someone who thinks strategically, builds relentlessly, and wants ownership beyond a traditional Product role, we'd love to meet you.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: New York, New York, United States
About the Role
iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion.
Responsibilities
Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform.
Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction.
Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement.
Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics.
Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform.
Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions.
Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users.
Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support.
Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership.
Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation.
Qualifications
6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries
Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives
Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products
Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities
Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities
Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts
Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions
Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions
Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams
Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred
Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions
Benefits
This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications.
The base salary range for the AVP role is $
120,000 to $150,000 and the range for the VP role is $150,000 to $185,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President Product Manager to join the Pre-Investments Product organization. This highly visible role will help shape the platforms and capabilities that support investment products across the firm, with a focus on improving efficiency, increasing transparency, and enabling business growth. Operating at the intersection of product, operations, data, and technology, this role will play an important part in advancing the Pre-Investments product ecosystem and creating structure across complex business needs. The position offers the opportunity to influence meaningful business outcomes through technology while contributing to the continued evolution and scale of the platform.
Responsibilities
Own the vision, strategy, roadmap, and execution for product domains supporting the onboarding, maintenance, and lifecycle management of alternative investment products.
Partner with internal stakeholders and external clients to identify business challenges, uncover opportunities, and deliver scalable solutions that create measurable value.
Lead complex cross-functional initiatives spanning multiple teams, systems, and business processes, balancing near-term priorities with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and iteration, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and continuous improvement.
Translate complex workflows, operational processes, and reference data requirements into intuitive user experiences and scalable, maintainable product solutions.
Define clear business and product requirements through business cases, process flows, data models, user stories, acceptance criteria, and success metrics.
Partner with Engineering, Architecture, and Data teams to define scalable domain models, data structures, integrations, and platform capabilities that support long-term business growth.
Develop a deep understanding of business entities, relationships, workflows, and data dependencies while driving alignment on data ownership, authoritative sources, system boundaries, and information governance across interconnected platforms.
Identify opportunities to leverage automation, artificial intelligence, and workflow optimization to improve productivity, data quality, operational efficiency, and user experience.
Communicate priorities, progress, risks, dependencies, and tradeoffs to stakeholders and leadership while coordinating closely with the UX, Operations, Legal, Compliance, and other Product teams.
Investigate production issues, identify root causes, and drive tactical and strategic improvements while fostering ownership, accountability, collaboration, and continuous learning.
Qualifications
10–15 years of product management experience within fintech, wealth management, asset management, enterprise software, workflow platforms, data platforms, or related industries
Proven experience owning complex products or platforms from strategy and discovery through execution, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives involving multiple stakeholders, systems, dependencies, and competing priorities
Experience with enterprise data platforms, master data management, reference data, metadata, or other data-intensive systems
Demonstrated ability to model complex business domains and translate business concepts into logical entities, relationships, attributes, hierarchies, and workflows
Experience creating or reviewing entity relationship diagrams, domain models, process models, workflow diagrams, data flows, and system interaction diagrams
Able to understand technical tradeoffs and contribute meaningfully to discussions involving data models, APIs, integrations, platform architecture, scalability, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, and support product decisions
Strong analytical and problem-solving skills, with the ability to simplify complex challenges, navigate ambiguity, and make informed decisions with imperfect information
Strong command of product management practices, including discovery, roadmap development, prioritization, requirements definition, stakeholder alignment, and agile delivery
Exceptional communication, organization, and stakeholder management skills, including experience working directly with senior leaders, clients, business partners, and engineering teams
Familiar with modern product management, technical, and collaboration tools such as Jira, Confluence, Figma, analytics platforms, API tools, and AI productivity tools
Benefits
The base salary range for this role is $140,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Ищем продакта, который будет управлять монетизацией как собственным бизнесом: находить точки роста, быстро проверять идеи и доводить их до результата вместе с разработчиками, аналитиками и дизайнерами. 🔥 Что важно: умение считать экономику, работать с бизнес-моделями и метриками ARPU, ARPPU, долей платящих пользователей.
Задачи:
— Управление операциями офиса в Оттаве
— Работа с поставщиками
— Организация мероприятий
— Обеспечение соответствия требованиям безопасности
— Контроль доступа
— Ведение записей по безопасности
Требования и условия в тексте не указаны.
Location: US - Remote - Illinois, US - Hybrid - Massachusetts - Boston, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Services Architecture & Education leads the Portfolio Architects within the Global Services Portfolio, serving as the strategic link that converts overarching portfolio strategy into technically credible consulting services and end-to-end Education programs. Carrying a dual mandate, this role is accountable for leading an experienced team of technical experts through an evolving operating model while acting as the authoritative technical design voice across the entire Global Services suite.
This position owns service design, Education strategy, offering creation, the On-Demand Training (ODT) and Instructor-Led Training (ILT) curricula, and the Training Subscription model. The Senior Manager builds, standardizes, and scales the creation and maintenance engine necessary to keep all consulting offerings and educational content continually aligned with Tenable’s rapidly evolving product roadmap, feature releases, and version retirements.
Working with minimal supervision as a key member of the Services Portfolio Leadership Team, the Senior Manager sets high-bar technical and instructional standards, balances team capacity across creation, optimization, and lifecycle maintenance, and collaborates seamlessly with cross-functional leadership—including Portfolio Strategy & Innovation, Portfolio Enablement & Creative, Program Management, and PS Product Champions—to drive portfolio adoption and operational excellence.
ORGANIZATION STRUCTURE:
Reports to: Senior Director, Services Portfolio
Direct reports: Portfolio Architects (Associate Services Architects, Services Architects, and Senior Services Architects)
Your Opportunity:
Service Design & Offering Creation
Service Architecture:
Own the architecture, methodology, scope, and outcomes of consulting service offerings, and the technical requirements and validation behind them. Each offering has a named Services Architect who owns its technical design, with the Manager accountable.
Offering Creation:
Direct the creation of net-new offerings and Education against the quarterly roadmap set by Portfolio Strategy & Innovation, and lead improvements to existing services alongside the Portfolio Strategy & Innovation Lead.
Technical Substance:
Make sure the team owns the technical, service, and Education substance of its work, and that the content is accurate before it is handed to Portfolio Enablement & Creative for writing and design.
Standards & Quality:
Set and maintain service design, content, and lab standards and templates, and review the most strategic offerings before release.
Education Strategy & Training Subscription
Education Strategy:
Set the direction for Professional Services Education across on-demand (ODT), instructor-led (ILT), and hybrid delivery.
Curriculum Ownership:
Be accountable for the TRG master curriculum and the ODT and ILT source content, including review on a defined cadence and consistency between delivery formats.
Training Subscription:
Direct the priorities and evolution of the Training Subscription and track its adoption.
Education Authoring:
Ensure Architects author and maintain Education content, including in Articulate, to the standard required for technical accuracy and sound learning design. Work with Portfolio Enablement & Creative, where digital learning production needs specialist support.
Education Governance:
Work with the Education Governance Lead on standards, approvals, versioning, and controls. The Manager owns the Education strategy, and Governance owns the controls.
Portfolio Maintenance & Lifecycle
Maintenance Health:
Be accountable for overall maintenance health across services and Education. Run maintenance as a formal lifecycle (identify, triage, assign, update, validate, publish, communicate, close) carried out by named asset owners, without creating a permanent maintenance team.
Capacity Allocation:
Allocate team capacity between creating, improving, and maintaining content, and report the mix, overdue maintenance, and retirements at the quarterly portfolio review.
Roadmap Alignment:
Work with Product Management and Portfolio Strategy & Innovation to plan updates well ahead of product release, and to decide what to refresh, retire, or replace.
Feedback Loop:
Act on maintenance and improvement items routed from field feedback triage and the PS Product Champions Forum, and close the loop visibly with the field.
Team Leadership & Delivery
People Leadership:
Recruit, onboard, manage, and develop the Portfolio Architects, including performance management and career progression across the Associate, Services Architect, and Senior Services Architect levels.
Change Leadership:
Lead the team through the move to the new operating model, including the transition of long-tenured team members, and set clear expectations for the Architect role.
Capability Building:
Build team capability in service design, Education design, and delivery, and in the use of modern authoring and AI-enabled production approaches.
Delivery Oversight:
Oversee dependencies, costs, and schedules across team projects, assess risks, and take corrective action to ensure on-time, within-budget delivery.
Budget:
Manage the team’s budget and make the case for resources, tooling, and lab environments.
Protecting Creation Time:
Protect focus time for the team, including the Friday focus day, so that deep creation and maintenance work is not displaced by meetings.
Leadership & Cross-Functional Engagement
Portfolio Leadership Team:
Contribute to the weekly Portfolio Management Call, bringing creation, Education, maintenance, capacity, and the decisions required, and to the quarterly portfolio review.
Strategy & Innovation:
Work with the Portfolio Strategy & Innovation Lead on the annual and quarterly roadmap, business cases, and launch readiness, providing technical and Education input.
Enablement & Creative:
Work with the Portfolio Enablement & Creative Manager on briefs, handoffs, and review cycles to ensure creative output includes accurate technical content.
Program Management:
Work with the Portfolio Program Manager on milestones, dependencies, and launch readiness.
PS Product Champions:
Use the PS Product Champions to validate content and to maintain delivery playbooks, worksheets, and guidance, with Architects validating where needed.
Stakeholders:
Interface with leaders in Product, Customer Success, Customer Care, Sales, and Partners, including direct customer and partner engagement where needed.
Escalations:
Act as the senior escalation point for portfolio content issues that the team cannot resolve.
What You'll Need:
Experience
Security Foundations:
10+ years of overall experience in Information Security.
Vulnerability Management & Cybersecurity:
5+ years of experience in vulnerability management and broader cybersecurity operations, preferably with the Tenable product suite.
Services Experience:
7+ years of professional services, consulting, technical support, sales engineering, or technical training experience.
Education & Curriculum:
Proven experience setting Education strategy and designing and delivering technical curricula across on-demand, instructor-led, and hybrid formats, including subscription or learning platform offerings.
People Management:
3+ years of experience leading technical, content, or consulting teams, including line management and leading experienced teams through change.
Delivery Lifecycle:
Exposure to the full offering or product delivery life cycle: requirements analysis, design, testing, and implementation.
Cross-Functional Leadership:
Experience with cross-functional and cross-organisational program management, including gathering customer and stakeholder requirements.
Knowledge and Education
Education:
B.S. or M.S. degree in Computer Science or a related field preferred; equivalent experience considered.
Technical Depth:
In-depth knowledge of Windows and Linux operating systems and of TCP/IP networking, with working knowledge of web application, container, and cloud security (AWS/Azure) and ICS/SCADA systems.
Learning Design & Authoring:
Working knowledge of instructional design frameworks and of authoring tools such as Articulate, sufficient to set standards and review the team’s work.
Business Acumen:
Both business and technical acumen, including budget management and capacity planning.
Certifications:
CISSP, CISM, or PMP preferred.
And Ideally:
Communication:
Strong written and verbal communication skills, including the ability to present to executive, customer, and partner audiences.
Collaboration:
Strong interpersonal skills with the ability to influence and work effectively across teams and at a senior level.
Autonomy:
Strong initiative and the ability to work with minimal supervision, remotely and as part of a geographically distributed team, in an agile environment.
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$145,000
—
$193,666.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We’re hiring a Manager - Sales Development Representatives (SDR) (London) - EMEA to lead and scale our founding EMEA SDR team at LangChain.
Our SDRs play a critical role in helping companies adopt LangChain and LangSmith. They engage technical buyers, convert high inbound interest into qualified opportunities, and work closely with our sales and marketing teams to build pipeline.
This role will own the performance, coaching, and development of the SDR team, while helping design the systems, processes, and workflows that power their GTM motion. You’ll partner closely with sales, marketing, and and RevOps to continuously improve how we identify and engage the right accounts.
WHAT YOU'LL DO:
- Lead and coach a team of SDRs responsible for generating qualified pipeline
- Own SDR performance including activity metrics, conversion rates, pipeline creation, and attainment
- Recruit top SDR talent and grow the team as LangChain continues to scale
- Develop SDR talent through coaching, call reviews, and structured feedback
- Build repeatable outbound and inbound qualification playbooks
- Partner with marketing to convert inbound demand into qualified opportunities
- Work with sales leadership and RevOps to align on target accounts, territories, and pipeline goals
- Implement systems and workflows that improve SDR productivity and effectiveness
- Use data to continuously improve performance, analyzing conversion rates across the funnel
HOW TO BE SUCCESSFUL IN THIS ROLE:
- Have 5+ years of experience in sales development
- Have 1–3+ years managing SDRs or leading a sales development team
- Are comfortable working with technical products and developer audiences
- Have experience with modern GTM tooling (AI Agents, LinkedIn Sales Nav, Power Dialers, etc.)
- Are highly data-driven and comfortable managing performance through metrics
- Are passionate about coaching and developing early-career sales talent
- Thrive in fast-moving environments where processes are still evolving
- Have strong communication and organizational skills
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
— Advise HR Operations, HR Business Partners, and managers on complex employee relations matters and Serbian labor legislation. — Assess employment-related legal and compliance risks and recommend practical solutions.
Location: Remote Ireland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Reports to: Senior Manager, Renewals
Manager, Renewals Responsibilities
Extends to that of a Senior Renewal Manager.
Manage Renewals team to ensure healthy weekly activities
Review weekly forecasts and business outcomes with reps and sales managers. This includes win/loss review so we can iterate our approach based on our success and failures.
Responsible for all renewals of all contracts and upgrades
Collaborates with regional Sales and Customer Success leaders
Hires, coaches and develops Renewal Managers
Participates in the design and execution of the Renewals Manager playbooks
Manager, Renewals Requirements
Demonstrated sales or renewals management experience
Aptitude for continous improvement philosophy and strategy development and execution
About the team
The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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