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Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Hong Kong Type: Full Time Reports to: Head of Product Management, New Products The Role As the Senior Product Development Manager for New Products, you will lead end‑to‑end development of soft and hard goods from concept through mass production and post‑launch refinement. You will translate business objectives and customer insights into clear requirements, align teams on scope, schedule, quality, and cost, and drive execution across industrial design, materials, packaging, testing, compliance, and supply chain. You will be the primary interface to external partners and factories, protecting design intent and manufacturability, ensuring regulatory readiness, and proactively managing risks, budgets, and change control. Success is measured by on‑time delivery to quality and cost targets, smooth scale‑up, and crisp communication of status, trade‑offs, and decisions. What You'll Do Own multiple soft and hard goods programs end‑to‑end, delivering to scope, schedule, quality, and cost. Translate product requirements into clear specs with design and engineering; protect design intent while ensuring manufacturability. Drive with cross functional team for DFx across plastics, textiles, and mixed‑material assemblies, including part design, tolerances, surface finishes, seams, trims, and assembly. Lead prototyping through production readiness: lab dips/strike‑offs, T0/T1, golden samples, tooling, sampling, and approvals. Source, evaluate, and onboard vendors and manufacturing partners; manage performance on cosmetic quality, yield, throughput, and cost. Work with packaging team to coordinate packaging from dielines and artwork to structural validation, transit tests, and retail compliance. Plan and execute validation and reliability: fit/function, abuse and sharp‑edge, seam and pull tests, colorfastness, and process capability. Work with compliance team to manage safety and regulatory approvals for toys and consumer goods and define pre‑compliance strategies. Establish QA/QC with AQL sampling, in‑process controls, and final inspections; drive CAPA with vendors. Maintain program dashboards and cadences with clear updates, dependencies, risks, and trade‑offs for stakeholders. Must Have 10+ years in program or product development delivering soft and hard goods at scale. Strong grasp of ME, CMF, and DFx with manufacturing processes such as injection/blow molding, extrusion, die‑cutting, sewing, heat sealing, printing, and assembly. Background spanning textiles and plastics, color management, printing methods, packaging materials, and surface treatments. Demonstrated experience with packaging engineering and transit testing, and with QA/QC in factory environments. Fluency with project tools and artifacts, including schedules, timeline views, risk registers, dashboards, BOMs, and change orders. Excellent communication and stakeholder management; able to drive alignment across design, operations, sourcing, and vendors. Fluency in English and Mandarin. Nice to Have PMP or comparable program management certification. Hands‑on experience with toy and consumer‑goods safety and regulatory labs. Rapid prototyping fluency across soft and hard goods, with tight iteration cycles. Strong supplier development chops: vendor scorecards, QBRs, corrective action leadership, and dual‑sourcing strategy Contract and commercial negotiation experience with suppliers on cost, MOQs, tooling amortization, and SLAs Experience with sustainability initiatives such as recycled content, packaging minimization, and eco‑labeling claims. Travel, and Time zones Travel: International travel to factories and labs as needed Timezone: Will collaborate across timezones with our global teams We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: London, United Kingdom About the Client Our client is a leading software development company headquartered in New York, with over 4,000 engineers and 20+ global offices. For nearly two decades, they’ve partnered with VC-backed startups and enterprise clients including Classpass, Freshly, Bevi, Mount Sinai, GAIN Capital, Yale School of Medicine, and Merkle. They specialize in building dedicated engineering teams to deliver high-quality digital products - from custom software and web development to blockchain and AR/VR solutions. Recognized by Inc. 5000, Deloitte, IAOP, Stevie, and the Financial Times as one of the fastest-growing U.S. tech firms. About the role Now they're expanding their London office and hiring a Sales Development Representative. In this position, you will play a key role in expanding their UK business by identifying and generating new business opportunities through proactive outbound outreach. Your primary responsibility will be to build and maintain a robust pipeline of potential clients, engaging with founders, CTOs, engineering leaders, and other key decision-makers across a diverse range of companies, from innovative startups to established Fortune 500 firms. Key responsibilities Proactively reach out to prospects via email, LinkedIn, phone, or other communication channels to generate meetings and opportunities Attend top industry events and tech meetups to identify new sales and networking opportunities Research and qualify leads by understanding their potential needs, pain points, and growth plans, ensuring alignment with the company services and ideal client profile Experiment with and develop new approaches to lead generation, finding innovative ways to engage prospects and uncover new business opportunities Accurately track and manage lead information and activities using the company CRM system Consistently meet or exceed weekly and monthly KPIs, including number of leads generated, meetings booked, and opportunities generated Requirements 2+ years B2B experience in an SDR, business development, or sales focused role Familiar with software development technologies and processes Experience building creative outbound lead generation campaigns Proven track record in cold calling and email outreach Consultative and solution selling experience Excellent verbal and written communication skills; ability to engage and build rapport quickly Benefits £100/month wellness allowance (gym, fitness, mental health) Private health insurance 4% employer pension contribution 26 days annual leave + paid winter break Statutory parental leave WeWork membership with global access Career coaching, growth paths, and mentorship in a high-performance culture

Location: New York, NY (HQ); San Francisco, CA; Denver, CO; Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 350-500 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth. WHAT YOU’LL DO - Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts - Develop deep, multi-threaded relationships with decision makers at your customers - Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts - Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases - Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams - Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle WHAT YOU NEED - Minimum 3 years of new business sales or account management experience in a B2B organization - Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts - Excellent verbal and written communication skills, as well as interpersonal skills - Organizational, project management, and time management skills - Familiarity with basic sales tools and common metrics - High adaptability and understanding of change within the evolution of a startup NICE TO HAVES - Bachelor’s degree from an accredited university - Experience with financial services sales - Experience at a high-growth startup - Expertise in using Salesforce, Outreach, or other productivity tools - Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Dubai, United Arab Emirates Müller's Solutions, a premier tech consulting firm operating in multiple regions including Germany, Saudi Arabia, United Arab Emirates, and Egypt, is searching for an experienced Senior Administrative Officer who is fluent in Arabic to join our dedicated team. In this role, you will play a key part in enhancing operational efficiency and supporting executive-level management across various business functions. Your expertise and fluency in Arabic will enable effective communication with our diverse client base and stakeholders in the region. As a Senior Administrative Officer, you will be responsible for supervising administrative operations, mentoring junior staff, and ensuring that all administrative tasks align with our organizational goals. You will work closely with various departments to facilitate smooth processes and implement best practices in administration. Responsibilities Oversee daily administrative functions and ensure efficient office operations Provide comprehensive administrative support to senior management, including calendar management, meeting coordination, and travel arrangements Serve as the primary point of contact for Arabic-speaking clients and stakeholders, ensuring clear and efficient communication Prepare and present reports, correspondence, and documentation as required Assist in the development and implementation of administrative policies and procedures Supervise and mentor junior administrative staff, fostering a collaborative environment Coordinate projects and initiatives with cross-functional teams, ensuring timely completion Maintain strict confidentiality and professionalism while handling sensitive information Requirements Proven experience in an administrative role, with at least 5 years in a senior or supervisory capacity Fluency in Arabic and English, both spoken and written Strong organizational and time management skills Exceptional attention to detail and problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software Outstanding communication and interpersonal skills Ability to work independently and collaboratively in a fast-paced environment Familiarity with basic office procedures and administrative processes Bachelor's degree in Business Administration or a related field is preferred Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Iberia, Spain; France; Lisbon; Montreal Workplace: remote ABOUT YOU   We are seeking a Tech Lead to own the architecture, integrations, and technical direction for systems that bridge Xsolla’s platform with external backend gaming service providers.   This role requires strong technical leadership, deep understanding of game backend ecosystems, and the ability to design scalable integration workflows across multiple platforms. You will guide a team delivering high-impact features that unify services.     ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Lead technical strategy and architecture for integrations with third-party backend gaming service providers. Design robust, scalable solutions that connect external game backend services with Xsolla’s ecosystem. Act as the primary subject-matter expert on backend gaming systems, including identity, inventory, entitlements, progression, matchmaking, and social features. Collaborate with external provider teams and internal Xsolla product/engineering groups to align APIs, workflows, and use cases. Ensure secure, reliable, and efficient data flows across all integration surfaces. Mentor engineers, lead code reviews, and promote best practices in software architecture. Improve observability, monitoring, and deployment stability across integrated systems. Requirements Deep understanding of game backend systems and services (identity, entitlements, inventory, progression, matchmaking, etc.). Proven experience designing integrations between large-scale platforms or distributed systems. Proven experience SDK/API design skills and experience with microservices architectures. Familiarity with cloud-native environments, CI/CD pipelines, and DevOps practices. Excellent communication, cross-team collaboration, and technical leadership skills. Nice to Have Background in gaming infrastructure, live game operations, or high-load server systems. Experience working with SDK-driven integrations or external technical partners. Benefits   We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers The listed range is specific to Spain and varies based on factors such as location and experience

Location: Dhahran, Saudi Arabia; Doha, Qatar; Muscat, Oman; Kuwait City, Kuwait; Mumbai, India Eram Talent is looking for a highly experienced Lead Process Design Engineer to join our dynamic team within the oil and gas industry. In this pivotal role, you will lead project teams in the design and development of process engineering solutions, ensuring that all processes are optimized for efficiency, safety, and regulatory compliance. Your expertise will be critical in guiding junior engineers and collaborating with multi-disciplinary teams to achieve project objectives. Responsibilities Technical Leadership and Design Management Assume overall responsibility for all process design activities related to the GOSP facility. Lead and manage the process design team, assign tasks, review work, and ensure the quality and schedule of all process design deliverables. Spearhead the development and standardization of the project's process design basis, design guidelines, and technical specifications. Be responsible for finalizing key process schemes and selecting the technical execution strategy, such as separation sequence, compression philosophy, and treatment processes. Organize and review core process simulation calculations, including: Process calculations and preliminary sizing for major equipment (e.g., Oil-Gas Separators, Columns, Heat Exchangers, Pumps, Compressors). Pipeline Hydraulic Calculations and Pressure Relief/Blowdown System Calculations. Organize the preparation, review, and approval of all key process design documents, primarily including: * Process Piping and Instrumentation Diagrams (P&IDs) * Process Design Basis * Equipment Data Sheets and Technical Specifications * Hazardous Area Classification Drawings * Pressure Relief and Blowdown System Design Report * Process Description and Operating Manuals Act as the primary process discipline interface for communication and coordination with the Client, the Project Management Team, other engineering disciplines (Piping, Mechanical, Instrumentation & Control, Electrical, Civil/Structural), and equipment vendors. Ensure all process designs strictly adhere to Saudi Aramco Engineering Standards, Design Practices, and relevant regulations of the Kingdom of Saudi Arabia. Organize and lead process-related model reviews to ensure layout optimization for operability and maintainability. Represent the process discipline in and lead project technical meetings. Provide high-level process technical support to the site team during the Construction, Pre-commissioning, and Commissioning phases. Review and respond to Technical Queries raised by the site team. Participate in resolving site issues related to process design and review design changes. Requirements Bachelor's degree or higher in Chemical Engineering, Petrochemical Engineering, or a related field. Possess or be eligible to obtain Saudi Council of Engineers (SCE) certification. Hold a valid Saudi Aramco certification/work permit. Minimum of 15 years of experience in process design within the oil and gas industry. At least 2-3 complete projects experience serving as a Process Lead/Principal Process Engineer, leading the EPC phase design for major upstream oil & gas facilities (especially GOSP, oil & gas processing stations, central processing facilities, etc.). Extensive project experience working with Saudi Aramco or similar major international oil & gas companies, with a deep understanding and mastery of Aramco standards. Proficient in using industry-standard process simulation software (e.g., HYSYS, PipeSIM) and capable of guiding the team in simulation work. In-depth understanding of upstream treatment processes such as oil-gas separation, dehydration, desalination, and compression. Familiar with international standards and Saudi Aramco standards. Capable of independently reviewing critical process calculations and equipment data sheets. Ability to motivate and lead technical teams, making sound decisions under pressure. Capable of clear and effective technical communication with clients, management, and cross-cultural teams. Ability to quickly analyze complex technical problems and propose practical solutions. Fluent in English (written and spoken); knowledge of basic Arabic is a plus. Strong project management and time management skills to ensure design tasks are completed on schedule.

Location: Jeddah, Saudi Arabia; Makkah, Saudi Arabia; Rabigh, Saudi Arabia; Taif, Saudi Arabia Eram Talent is seeking a skilled Communication Engineer to join our team in Saudi Arabia. In this role, you will play a crucial part in enhancing and maintaining communication systems within the oil and energy sectors. Your expertise will ensure reliable and efficient communication channels necessary for project operations and collaboration. Your primary focus will be on designing, implementing, and troubleshooting communication networks and systems tailored to meet our project's specific needs, ensuring that they operate at optimum levels. Responsibilities Design and implement communication systems and networks, including both wired and wireless technology. Conduct regular maintenance and troubleshooting of communication systems to ensure high availability. Work closely with project teams to define communication requirements and develop innovative solutions. Evaluate and recommend new technologies to enhance communication systems. Document all communication systems and ensure compliance with relevant standards and regulations. Support training for staff on communication tools and equipment usage. Stay updated with the latest advancements in communication technology and apply best practices. Requirements Bachelor's degree in Telecommunications Engineering, Electrical Engineering, or a related field. At least 3+ years of experience in communication engineering or a similar role. Strong knowledge of communication protocols and technologies, including VoIP, LAN, WAN, and satellite communication. Experience in designing and implementing RF, fiber optic, and data communication systems. Excellent analytical skills and a strong problem-solving mindset. Effective communication skills and the ability to work collaboratively in a team environment. Fluency in English; knowledge of Arabic is a plus. Benefits Salary is not a constraint ,company is looking for right candidate .

Location: Sofia, Bulgaria; Plovdiv, Bulgaria We are seeking a qualified and experienced Clinical Psychologist or Counsellor to join our growing team. The ideal candidate will have a strong background in delivering evidence-based treatments, particularly Cognitive Behavioral Therapy (CBT), and experience in administering psychological assessments, as well as strong report-writing skills. What You'll Do Develop and implement individualised treatment plans using evidence-based interventions, with a primary focus on CBT. Develop specialised clinical care pathways in line with the evidence base and best practice. Provide individual and group therapy sessions for clients, both in-person and virtually. Participate in team meetings and contribute to ongoing service development and improvement initiatives. Collaborate with our interdisciplinary team to develop and implement client-centered treatment plans. Work closely with our 24/7 helpline responder team to manage risk, ensure the safety of clients in crises, and provide crisis interventions Develop and implement SOPs for risk management and clinical procedures, and train providers on these processes. Maintain accurate and up-to-date client records by professional and legal standards. Continuously update professional knowledge and skills through participation in continuing education and professional development activities. Ability to provide after-office hour care (Monday to Friday 6 pm to 9 pm, Saturdays 9 am to 1 pm). Occasional night and weekend shifts depending on client requirements Requirements A Master’s (or Doctorate) degree in Psychology is required (following the standard 3+2 model). A supervised practice period of at least 2 years is required (gaining experience as a “practicant” before independent practice). Registration is through the Romanian College of Psychologists after passing a professional evaluation exam. At least 1-3 years of post-graduate clinical or counselling experience, preferably in a mental health setting. Expertise in individual and group facilitation Proficient in planning and executing online seminars with the use of various web platforms and adept at creating engaging content. Proficient in effectively navigating and managing crises. Experience in administering psychological assessments (for clinical psychologists) Strong knowledge and experience in delivering evidence-based treatments with a focus on CBT as a core treatment modality. Must be able to conduct virtual and in-person sessions at Intellect's office location or our partnered client's location. Good to have: Experience in providing clinical supervision to other mental health professionals. Note: If possible, kindly submit your resume in English, so it would be properly assessed and screened by our team. Benefits Work in a diverse environment with people from over 10 countries A generous leave policy Medical coverage Annual Wage Supplement (Bonus) Christmas Leave (The team takes the whole Christmas week off separate from our leave policy) Birthday Leave (1 day) Holidays off Mental health benefits (Premium access to our app!) Work-life balance and employee wellness Regular social events where we have non work-related fun

Location: Al Khobar, Saudi Arabia Eram Talent is seeking an accomplished Chief of Staff to join our organization and work closely with the executive leadership team. In this critical role, you will be responsible for enabling strategic initiatives, enhancing organizational effectiveness, and providing comprehensive support to the CEO and senior executives. The Chief of Staff will serve as a trusted advisor and facilitator, ensuring that key projects and priorities are executed with excellence. Key Responsibilities: The role holder will take on a leadership role encompassing multiple facets and contribute to the overall achievement of the business target in line with the business vision and objectives, corporate guidelines, and policies. Drive the strategic agenda for the Company and ensure alignment of all key stakeholders. Lead the strategy development and coordination across the company, ensuring alignment with organizational goals. Identify strategic challenges, formulate solutions, and monitor the implementation of strategic initiatives. Manage the operations of the CEO Office, including structuring and prioritizing the CEO’s engagements, preparing agendas, and following up on action items. Prepare and align content for the CEO’s corporate and board-level engagements, including presentations and reports. Facilitate effective communication between the CEO’s office and internal departments to drive alignment with the company's strategic goals. Define and oversee agendas for the companies Board and Business Review Meetings, ensuring execution of strategic priorities. Establish and implement governance frameworks, including managing strategic scorecards to measure success against the companies objectives. Drive and own the agenda for the companies Board of Directors, working closely with the Board Secretary to ensure effective meeting outcomes. Coordinate strategic projects with internal stakeholders and external partners to deliver high-impact results. Develop and manage an optimum organizational structure for the CEO's Office, ensuring the best use of resources and clear communication across teams. Drive the Company’s change management agenda, focusing on improving systems, processes, and practices to enhance operational excellence. Lead talent management efforts within the CEO's Office, ensuring a highly engaged, motivated, and high-performing team. Act as the primary point of contact for key corporate stakeholders, ensuring streamlined interactions and efficient issue resolution. Manage the CEO Office budget, ensuring alignment with the companies financial targets. Requirements Bachelor’s degree in Business Administration, Economics, or a related field (Master’s preferred). Minimum of 10 years experience in Strategy, Performance, Finance, or Consulting roles. Demonstrated cross-functional leadership experience in multi-regional and diverse organizational settings. Strong expertise in strategy formulation, operational governance, and stakeholder management. Proficiency in analyzing trends, data, and business metrics to drive informed decision-making. Advanced communication and presentation skills in English. Knowledge of supply chain and procurement industries is highly desirable.

Location: Cairo, Egypt; Rabat, Morocco As the Chief Security Officer (CSO) at Müller’s Solutions, you will be responsible for developing and implementing a comprehensive security strategy to protect the organization’s assets, reputation, and overall business operations. This executive-level position entails overseeing all aspects of security, including physical security, information security, and cybersecurity, aligning security initiatives with the organizational goals. Your role will involve leading a team of security professionals, collaborating with other executives, and serving as the primary point of contact for all security matters. You will ensure that the security policies, standards, and procedures are effectively communicated and adhered to across all levels of the organization. Key Responsibilities: Develop and implement a robust security strategy that encompasses risk management, incident response, and compliance with regulatory and industry standards. Lead and manage the security team, providing direction, mentorship, and fostering a culture of security awareness across the organization. Conduct regular security audits and assessments to identify vulnerabilities, recommend improvements, and ensure compliance with security policies. Serve as a key advisor to senior management on security matters and report on security incidents, risks, and the status of security programs. Work closely with IT and operations teams to integrate security measures into the organization's infrastructure and processes. Develop and manage security budgets, ensuring resources are allocated effectively to meet security objectives. Stay informed of the latest security threats, trends, and technologies to continuously enhance the organization's security posture. Requirements Requirements: Bachelor’s degree in cybersecurity, information technology, or a related field; a Master’s degree is preferred. 10+ years of experience in security management, with a proven track record of leadership roles, particularly in a corporate environment. Extensive knowledge of security frameworks and standards including ISO 27001, NIST, and CIS. Proven experience in developing, implementing, and managing security programs related to both cybersecurity and physical security . Strong understanding of risk management practices, incident response protocols, and security incident management. Experience with security technologies, including firewalls, intrusion detection systems, and data loss prevention tools. Exceptional analytical skills and problem-solving abilities, coupled with strong communication and leadership skills. Certification such as CISSP, CISM, or CCISO is highly desirable. Ability to thrive in a fast-paced, dynamic environment with changing priorities. Preferred Qualifications: Experience with compliance frameworks such as GDPR, HIPAA, or PCI-DSS. Experience in incident response and developing business continuity planning. Proven ability to influence and drive change at all levels of the organization. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Doha, Qatar We are looking to recruit an experienced Senior Project Manager to lead enterprise banking software implementations for strategic client banks. This role manages complex, multi-phase projects from initiation through deployment and post-launch support, serving as the primary driver for execution with direct accountability for on-time, within-scope, and high-quality delivery. Reports to PMO Head/Operations Manager. Responsibilities Lead end-to-end project lifecycle from initiation through deployment and closure. Develop comprehensive project plans (scope, schedule, resources, risks, budget) with performance tracking against baselines. Monitor schedule, budget, and quality metrics; prepare status reports with progress, budget, schedule, risks, and escalations. Coordinate with development, QA, infrastructure, and support teams for seamless execution; facilitate progress through regular meetings and proactive issue resolution. Lead post-implementation reviews to capture lessons learned and support knowledge sharing. Serve as primary contact for assigned client banks; lead steering committee meetings and provide regular status updates. Build and maintain strong relationships with strategic and operational stakeholders; manage client expectations with clear, timely communication on progress, changes, and risks. Coordinate UAT, manage environment readiness, ensure client sign-off on critical milestones, and facilitate alignment between client and delivery teams on requirements. Identify, analyze, and monitor project risks; develop and implement mitigation strategies. Manage scope changes through formal change control processes. Ensure comprehensive, audit-ready documentation with traceability across application, database, configuration, and infrastructure; maintain adherence to ProgressSoft PM standards, banking compliance requirements, and quality standards. Conduct quality reviews with technical leads and QA teams. Requirements Bachelor's degree in Computer Science, IT, Software Engineering, Business Administration, or related field. 8–12 years progressive project/program management experience; 5+ years managing complex enterprise software implementations in banking or financial services. Proven track record delivering large-scale, multi-phase projects with regulatory oversight in Central Bank or financial regulatory environments. Demonstrated ability coordinating geographically distributed teams; experience with banking software (payment systems, core banking, financial infrastructure). Strong knowledge of PM methodologies (Agile, Waterfall, Hybrid), PMBOK/PRINCE2 frameworks, and SDLC/QA processes. Knowledge of banking domain (instant payments, payment hubs, clearing systems, mandate management), banking regulations, and Central Bank frameworks (particularly Qatar Central Bank). Basic understanding of API integrations, system configurations, database management, and infrastructure. Proficiency with PM tools (MS Project, JIRA, Zoho Projects) and strong data analysis, reporting, and visualization skills. Excellent stakeholder management and communication at all organizational levels; strong leadership and team motivation. Superior problem-solving and decision-making under pressure with meticulous attention to detail. Strong organizational and time management; ability to handle multiple priorities with cross-cultural awareness for diverse, international environments. Excellent written and verbal communication in Arabic and English; results-driven focus on delivery excellence. Preferred Qualifications PMP or additional certifications (PRINCE2 Practitioner, CSM, SAFe, PgMP, PfMP). Experience with ProgressSoft product portfolio or banking software solutions. Project implementation experience in Qatar or GCC region. Background in consulting or professional services with banking clients. Experience with agile transformation or hybrid delivery methodologies. Knowledge of emerging fintech technologies (cloud computing, API economies).

Location: US / Remote Workplace: remote About You You’re a self-starter who thrives on tackling the toughest and most meaningful problems, even if they are the most difficult problems. You’re comfortable with the unknown and understand that #startuplife means that you’re going to be wearing multiple hats. And that’s what motivates you. You’re accountable and obsessed with improvement, both in yourself and in others. You’re up to the challenge of building a world-class company that aims to be the infrastructure for more secure software for all. About the Company CertiK leads blockchain security by protecting smart contracts and blockchains with cutting-edge Formal Verification technology. Founded by Computer Science professors of Yale University and Columbia University, CertiK has audited and secured over $500B in assets, including many of the world’s top blockchain projects.  About the Role The primary responsibility of this role is for CertiK’s security-related services. Intersecting cybersecurity and blockchain, CertiK’s security offerings include security consulting, security reviews, security auditing of smart contracts and blockchains, verification of smart contracts, penetration testing, and more. As a Security Engineer at CertiK, you will contribute to the security offerings of the company, working with the rest of the security team to deliver the best products and services. You might engage directly with CertiK’s existing and future clients, participate in expanding security-related products and services, and follow the blockchain world on emerging security problems and trends. Responsibilities Conduct in-depth security evaluations on blockchain nodes, validators, consensus mechanisms, mempool behavior, networking layers, and chain modules. Review and analyze blockchain frameworks such as Cosmos SDK, CometBFT, Geth, Hyperledger, and other L1/L2/L3 infrastructures. Identify security issues related to consensus safety, chain halting, permission models flaws, block production vulnerabilities. Implement and run custom scripts and test scenarios to simulate real-world validator/network behaviors, chain stress conditions, and edge cases. Requirements Strong written and spoken English communication skills. High diligence and strong attention to detail, especially in multi-step testing and long-running experiments. Solid understanding of blockchain architecture and node internals (e.g.,  Cosmos SDK / CometBFT, Go-Ethereum (Geth) internals, and Hyperledger Fabric / Besu) Strong scripting & automation skills with Python or Bash Familiarity with Docker and containerized testing environments. Prior experience in manual Web3 security auditing is preferred, but not required. What We Offer Opportunity to shape the national conversation on blockchain and security. Collaborate with industry-leading security researchers, technologists, and global institutions. Flexible work environment and mission-driven culture. Compensation: If the role is performed in the US, the target annual compensation is $120,000 - $180,000. The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates. #blockchain #startups #hiring CertiK accepts applications for this position on an ongoing basis. CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf All CertiK employees are expected to actively support diversity on their teams, and in the Company.

Location: US / Remote Workplace: remote About You You’re a self-starter. You believe in tackling the most important problems, even if they are the most difficult problems. You’re comfortable with the unknown and understand that #startuplife means that you’re going to be wearing multiple hats. And that’s what motivates you. You’re accountable and obsessed with improvement, both in yourself and in others. You’re up to the challenge of building a world-class company that aims to be the infrastructure for more secure software for all. About the Company CertiK leads blockchain security by securing smart contracts and blockchains with cutting-edge Formal Verification technology. Founded by Computer Science professors of Yale University and Columbia University, CertiK has audited and secured over $500B in assets, including many of the world’s top blockchain projects.  About the Role The primary responsibility of this role is for CertiK’s security-related services. Intersecting cybersecurity and blockchain, CertiK’s security offerings include security consulting, security reviews, security auditing of smart contracts and blockchains, verification of smart contracts, penetration testing, and more. As a Security Engineer at CertiK, you will contribute to the security offerings of the company, working with the rest of the security team to deliver the best products and services. You might engage directly with CertiK’s existing and future clients, participate in expanding security-related products and services, and follow the blockchain world on emerging security problems and trends. Responsibilities Perform end-to-end security services, including consulting, reviewing, auditing, verifying, testing, and delivering detailed security assessments for blockchain systems such as smart contracts, web3 protocols, L1/L2/L3 infrastructures, and dApps. Conduct comprehensive manual code reviews to identify vulnerabilities, logical flaws, economic attacks, and non-obvious edge cases across Solidity, Golang, Rust or other blockchain languages. Develop and refine threat models and attack surfaces, covering economic, technical, operational, and trust-assumption risks for blockchain protocols. Design and execute security tests, including property-based testing and gas-related analysis. Requirements Bachelor's degree in Security, Computer Science, Mathematics, Physics, and Engineering The ability to efficiently triage and juggle multiple priorities and deadlines. Specialist-level knowledge of cybersecurity and security auditing. Can write and deploy smart contracts/blockchain infrastructure and write tests with frameworks. Familiar with classic attack vectors and vulnerabilities such as reentrancy, sandwich attacks, overflow/underflow The ability to effectively communicate with the clients and internal team, both verbally in English and in writing, about security services and requirements. [Preferred] Prior hands-on security auditing experience. What We Offer Opportunity to shape the national conversation on blockchain and security. Collaborate with industry-leading security researchers, technologists, and global institutions. Flexible work environment and mission-driven culture. Compensation: If the role is performed in the US, the target annual compensation is $120,000 - $180,000. The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates. #blockchain #startups #hiring CertiK accepts applications for this position on an ongoing basis. CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf All CertiK employees are expected to actively support diversity on their teams, and in the Company.

Location: Kingsport, United States; Greenville, United States Role Overview The Vice President of Sales & Marketing is the senior-most commercial leader, accountable for: Setting and executing the go-to-market strategy Leading business development efforts across the Southeast Personally driving key pursuits and relationships Building and mentoring a small but highly effective sales/BD function over time This is not a pure “strategist” position. We need a hands-on hunter who can originate opportunities, leverage an existing network of industrial contacts, and generate visible traction within the first 6–12 months—while also providing strategic direction and executive-level leadership. Key Responsibilities 1. Commercial Strategy & Market Development Develop and execute sales and marketing strategy across TN, NC, SC, GA, AL, MS and adjacent regions. Identify and prioritize target markets, clients, and sectors including chemical, power, pulp & paper, industrial manufacturing, and selective data center opportunities. Align pursuit strategy with the operational capabilities and growth goals as part of the broader Comfort Systems USA network. 2. Business Development & Client Acquisition Act as primary hunter for key strategic accounts, with an emphasis on site-level decision makers in industrial facilities. Leverage existing client relationships to create near-term opportunities and backlog. Open new accounts and expand wallet share within target customers (e.g., DuPont, Celanese, and other chemical owners within a 6-hour radius). Collaborate with other Comfort Systems USA operating companies to jointly pursue data center and other large, programmatic opportunities. 3. Relationship Management & Account Growth Serve as the executive face with clients, attending site visits, executive reviews, and industry functions. Build long-term, trust-based partnerships focused on repeat work and multi-project relationships. Ensure continuity of relationships from pursuit through project execution and closeout. 4. Proposals, Contracts & Commercial Governance Oversee the proposal process while remaining personally involved in key pursuits (writing, messaging, structuring value propositions). Ensure high-quality, client-focused proposals and presentations, including PowerPoint decks and pursuit narratives. Perform first-pass commercial and contract review—including redlines and risk assessment—prior to legal input. Provide guidance on pricing strategies, commercial terms, and negotiation approaches. 5. Leadership & Team Development Initially operate as a player-coach , personally driving major pursuits while beginning to shape the sales/BD function. Over time, help identify, mentor, and develop additional BD resources as growth supports team expansion. Foster a culture of accountability, responsiveness, and collaboration with operations, estimating, and project teams. 6. Cross-Functional Collaboration Work closely with operations leadership to ensure sold work aligns with the company's execution capabilities and staffing. Provide market feedback and client insights into strategic planning, budgeting, and forecasting. Support brand positioning initiatives, including marketing messaging, client outreach campaigns, and presence at industry events. Ideal Candidate Profile Experience 20+ years total experience in industrial construction, with 10–12+ years in senior BD/Commercial leadership (Director/VP level or equivalent). Proven track record successfully selling direct-hire industrial construction . Strong consideration given to candidates with EPC/CM backgrounds who have actively sold construction services and can scale to the project sizes. Demonstrated success developing business in one or more of the following: Chemical Power Pulp & paper Industrial manufacturing Data centers (a strong plus) Experience selling projects generally up to $100M (experience on mega-projects is acceptable if the candidate can adjust to scale). Network & Market Knowledge Established, site-level contacts within the company's geographic footprint strongly preferred. Ability to quickly re-activate and expand a network to generate pipeline within the first 90 days. Familiarity with industrial owner decision-making structures and capital project cycles. Skills & Competencies True hunter mentality – proactive pursuer of new work, not a passive relationship manager. Strong communicator with excellent presentation, proposal writing, and PowerPoint skills. Solid commercial acumen with the ability to review and redline contracts before legal involvement. Hands-on, roll-up-your-sleeves leadership style—comfortable operating without a large staff. Entrepreneurial mindset: enjoys building, shaping, and improving processes rather than simply inheriting them. Demonstrated career stability and sustained success in leadership roles (not “testing” VP for the first time). Location & Travel Must be based in or willing to relocate to within 1–2 hours of Kingsport, TN or Greenville, SC . Willing and able to travel frequently within a multi-state region (driving and short flights as needed). Relocation expected within 3–6 months if not currently local. Additional Bonus: Company vehicle and gas card Company phone or monthly phone allowance (currently ~$55/month) Relocation assistance Comprehensive benefits package through Comfort Systems USA Total compensation will be commensurate with experience and the strength of the candidate’s network, track record, and impact potential. Why This Role, Why Now Pivotal seat at the table: You will be the senior leader shaping the company's growth trajectory. Real impact, not bureaucracy: We are not Fluor or KBR—no endless procedures. You can influence decisions and see results quickly. Backlog-ready operations: The company has high-performing construction teams ready to execute the work you bring in. Growth runway: You’re joining at a phase where the right leader can help transform a strong regional player into a much larger force in the industrial markets we serve. Entrepreneurial culture: Roll-up-your-sleeves environment where leadership stays close to clients, projects, and decision-making.

Location: Springfield, United States POSITION / TITLE: Product Engineer For a leading manufacturer of suspension systems for heavy-duty vehicles, including applications such as emergency and utility vehicles. Position Purpose: To lead overall suspension system design and development. This role is responsible for validating designs, managing design analysis projects, and driving continuous improvement initiatives. Essential Functions: Manage all technical aspects of major product design and development projects, and/or multiple smaller products, utilizing our standard Product Planning and Development Procedure. Design, validate, and provide test reports and sign-off documents to ensure production readiness. Design for manufacturing. Coordinate with CAD, FEA, and laboratory personnel, and interface effectively with other internal departments. Coordinate the technical design and test aspects of projects with suppliers and customers. Drive continuous improvement through employee development, process improvement, and the elimination of waste. Ensure safety in the lab and office environments. Manage value-added and value-engineered projects. Work with the product portfolio team throughout the product development process to define project objectives. Interface with the end-user for technical support calls and develop action plans as required. Other duties as assigned. Maintain regular attendance. Education and Training Bachelor of Science degree in Mechanical, Industrial, Agricultural, Aeronautical, or a related engineering field is required. Minimum Qualifications Four to six years of experience in vehicle structural design (heavy or medium-duty truck experience is highly preferred) with exposure to dynamic structural analysis, finite element analysis, fatigue analysis, and product design. Demonstrated ability to manage development projects and meet deadlines. Proven experience and skill in product innovation. Some controls experience is a plus. Exposure to or training in vehicle dynamics, vibration, or controls is desirable. Excellent written and verbal communication skills with the ability to lead a cross-functional launch effort. Self-starter with the ability to manage multiple projects simultaneously. Working knowledge of Computer-Aided Design and Analysis tools. Experience with GD&T and IATF 16949 or ISO 9001 is preferred. Occasional travel is required. Physical Demands Must be able to remain in a stationary position or move about frequently. Must be able to lift 50 lbs. Minimal need to move about inside the office and plant areas. Occasional fine motor skills are needed for tasks like typing, filing, and writing. Environmental Conditions Primary work is in an office environment. Minimal exposure to loud noises in plant areas. Behavioral Traits Innovative, receptive to feedback, and cooperative. Strong attention to detail. Skilled in facilitating groups. Experience in managing programs or projects. Strong self-management skills. A consistent safety focus. A committed team player.

Location: New Cairo City, Egypt; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Amman, Jordan We are seeking a skilled Control-M Scheduler to assist with an ongoing project . The engineer will be tasked with scheduling, configuring, validating, and managing batch jobs within Control-M. All necessary scripts are already prepared; the primary focus of this role is on job scheduling and workload orchestration. Key Responsibilities: Create, configure, and manage Control-M jobs, folders, and workflows. Set up job parameters, conditions, and dependencies. Schedule jobs using calendars, time windows, and cyclic rules. Configure notifications, alerts, and job priority rules. Monitor job execution using Control-M Enterprise Manager (EM). Troubleshoot job failures and ensure timely reruns and SLA adherence. Validate job flows and logic with business stakeholders. Coordinate Linux-based command jobs, checking logs, exit codes, and permissions. Prepare documentation including runbooks, job inventories, and dependency maps. Support UAT cycles and ensure smooth operational handover. new capabilities for process improvement. Requirements Requirements: • 3–5 years hands-on experience with Control-M Workload Automation. • Strong experience building job definitions, conditions, dependencies, and calendars. • Hands-on experience with Control-M EM (Enterprise Manager). • Strong understanding of variables, parameters, Smart Folders, and scheduling rules. • Working knowledge of Linux commands and shell scripting for troubleshooting job behavior. Nice to Have • Experience in telecom environments . • Control-M Administrator / Operator certification. • Experience with workload migrations (Phase I / Phase II). Soft Skills • Strong communication and coordination skills (English required). • Ability to work with distributed teams in remote environments. • Detail-oriented with strong documentation and process discipline. • Problem-solving mindset with ability to work under SLA-bound environments. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Saint-Tropez, France; Cannes, France; London, United Kingdom; Dubai, United Arab Emirates; Courchevel, France AHS is seeking a highly experienced Estate Manager with a strong background in 5-star hotel management to oversee the operations of luxury estates within our portfolio. This role demands a professional with exceptional organizational and leadership skills, capable of delivering the highest standards of service and maintenance expected in luxury hospitality environments. The successful candidate will ensure the smooth running of the estate, managing staff and vendors, and providing an unparalleled living experience for the residents. Responsibilities Oversee daily operations of the private residences in London and Dubai and the interior of the yacht (106m), ensuring impeccable standards of maintenance, cleanliness, and service Manage, train, and supervise household and yacht interior staff, fostering a culture of excellence, discretion, and professionalism Coordinate with external contractors, vendors, and service providers across both residences and the yacht to deliver high-quality, reliable service Develop and manage budgets, procurement, and inventories efficiently across all properties and the yacht interior Implement and maintain health, safety, and security protocols compliant with legal and industry standards, including relevant yacht interior SOPs Leverage 5-star hotel management experience to elevate the day-to-day guest/resident experience and service delivery standards across the portfolio Plan and execute private events and gatherings at the residences and/or aboard the yacht, ensuring flawless hospitality and logistics Maintain absolute confidentiality and discretion in all interactions with the family, guests, and staff Act as the primary point of contact for residence and yacht interior matters, coordinating closely with the Owner's Representative and other private asset stakeholders Requirements Minimum 5–8 years' experience in a similar Estate Manager / Household Manager / Private Assets Manager role, ideally with combined residence and yacht interior exposure Proven track record working directly with UHNW/VIP families in a private household or superyacht environment Experience managing multiple properties across different countries (UK and UAE experience strongly preferred) Yacht interior management background (Chief Stewardess, Interior Manager, or similar) is highly desirable Impeccable presentation, discretion, and references from previous principals Strong staff management, budgeting, and vendor negotiation skills Flexible and willing to travel between London, Dubai, and the yacht's location as required Fluent English required; additional languages an advantage

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence. The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team. Responsibilities Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs. Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities. Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies. Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces. Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution. Meet and exceed service level agreements and performance targets through effective queue management. Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution. Enhance and maintain product documentation and internal resources to support platform users. Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products. Qualifications 2-5+ years of experience in a client-facing role within the finance industry Bachelor’s degree is required Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic Able to convey complex concepts clearly and concisely to a diverse audience High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.