Location: France; Italy
We are growing! We are currently looking to hire a
Director, Luxury Market Intelligence & Insights
.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world's most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
We are looking for a thought leadership expert with the editorial vision to spot what matters next, the conviction to shape CXG's point of view, and the writing talent to make it influential across luxury retail, beauty and cosmetics, watches and jewellery, automotive, and hospitality.
Context and role
Reporting to the Chief of Staff, you will lead CXG's Thought Leadership and Market Intelligence functions. You will define the topics on which CXG should have a distinctive and credible point of view, turn CXG's proprietary data, expertise and market knowledge into original external content, and position the company ahead of emerging developments in customer experience, luxury and its priority verticals.
This is a hands-on role: you will research, analyse, write and produce content yourself, while mobilising expertise and data from across the business. You will be accountable for ensuring that every publication presents a recognisable CXG angle rather than simply reporting market developments or repeating established industry views. You will manage one Market Intelligence team member.
Thought Leadership Development
Define the thought leadership strategy and roadmap, including priority themes, target audiences, formats and a realistic publication calendar.
Drive and coordinate content creation across Practices, Solutions and Regions.
Work closely with Practices, Regions and Solutions to:
Push: scan for trends and hot topics and ensure CXG has a voice and perspective, commenting regularly on these subjects.
Pull: identify and collect new ideas and proposed topics from the relevant stakeholders, prioritise and incorporate them into the thought leadership roadmap.
Use market intelligence, CXG's proprietary data, internal expertise and client-facing insights to identify emerging topics early, develop a clear CXG point of view and decide where CXG can make a credible contribution to the conversation.
Research, interview internal experts, write and edit articles, perspectives and other thought leadership content directly. Challenge generic claims and ensure each piece advances a clear argument and is supported by credible evidence.
Ensure that analysis is methodologically sound, appropriately contextualised and presented without compromising client confidentiality.
Develop topics that connect expertise across Practices and Regions, while reflecting relevant differences between markets.
Thought Leadership Communication
Ensure relevant thought leadership pieces (e.g., perspectives, publications) are disseminated on a periodic basis.
Work with Marketing on the publication, distribution and promotion of content, while retaining ownership of the editorial strategy, substance, quality and consistency of CXG's point of view. In addition, collaborate with Marketing to maximise impact by communicating through the channels relevant to each market.
Track the reach, engagement and qualitative response generated by CXG's thought leadership, as well as relevant business enquiries influenced by published content. Use the findings to refine the roadmap.
Shape and host or contribute to CXG's podcast "The Luxury Edit", working with internal experts and guests to develop topics, prepare interviews and turn conversations into useful content.
Develop the content and key messages for CXG-hosted events and external conferences, panels and talks; act as a CXG speaker where appropriate; and work with internal experts to prepare other CXG speakers and turn the company's point of view into compelling presentations and discussion topics.
Look for and test new thought leadership formats (e.g., interactive reports, data visualisations, short-form video, newsletters, social-first content) to broaden reach, engage new audiences and keep CXG's content distinctive.
Identify and build collaborations with conferences, specialised industry magazines and universities (e.g., content partnerships, guest articles, co-branded publications, joint research, guest lectures, speaking slots) to extend CXG's visibility and credibility with target audiences.
Market Intelligence
Keep abreast of market and competitive developments and ensure relevant findings are communicated across CXG.
Translate these findings into clear implications for CXG's strategic priorities, client conversations, commercial opportunities and external thought leadership.
Contribute market intelligence, evidence and relevant CXG perspectives to priority proposals and client deliverables, working with Practices, Solutions and Regions to strengthen the quality and relevance of the final output.
Manage and develop the Market Intelligence team member, setting clear priorities and reviewing the quality and usefulness of their work.
Competitive Analysis
Develop and continuously update a list of CXG competitors.
Research competitor performance, including revenues and market share where reliable information is available.
Identify and assess the impact of new competitors' offerings.
Review competitors' thought leadership, influence and presence.
Identify gaps in the conversations competitors are leading and opportunities for CXG to establish a distinct position.
Industry Analysis
Research and review clients' developments (e.g., new strategy, launch of new product or service, restructuring, M&A, key managerial appointments).
Track public financial announcements (e.g., quarterly and annual earnings).
Monitor developments in luxury, retail, customer experience and adjacent sectors; distinguish lasting shifts from short-lived topics and explain their implications for CXG and its clients.
Publish the weekly "This Week in Luxury" news brief and issue timely flash updates when significant developments require immediate attention, such as financial announcements, major transactions or leadership changes.
Internal Dissemination and Application
Synthesise research and findings into concise, actionable outputs tailored to the needs of relevant internal stakeholders. Feed findings into the Thought Leadership roadmap.
Proactively bring relevant market signals to Practices, Regions and leadership early enough to inform decisions, client conversations and potential cross-practice opportunities.
Disseminate new thought leadership across CXG and equip Practices, Regions and client-facing teams with the key messages and supporting materials needed to use it in client conversations and commercial activities.
Requirements
What will you bring along?
Proven experience developing thought leadership, editorial content or insight-led communications in a consulting, research, customer experience, retail or luxury environment.
Excellent English writing and editing skills, with a portfolio demonstrating original, well-argued, evidence-led articles or publications written personally. If possible, include examples that turn proprietary research, data or specialist expertise into a distinctive point of view. Additional languages (e.g., French, Mandarin) are a plus.
Strong oral communication and presentation skills, with the confidence to represent CXG as a speaker at conferences, panels and client events.
Proven ability to build relationships and influence senior stakeholders across functions and regions without direct authority.
An established network or demonstrated ability to build partnerships with media, conference organisers, academic institutions or industry bodies.
Comfort working with quantitative data and research methods, and the ability to translate data into clear, credible narratives and visualisations.
Ability to define and track content performance indicators and use them to refine editorial priorities.
Strong research and analytical skills: able to assess sources critically, connect market signals and form a clear point of view rather than simply summarise trends.
Familiarity with AI-assisted research and content tools, used with appropriate rigour.
Sound knowledge of luxury, retail and customer experience, and curiosity about how these sectors are evolving across markets.
Ability to interview senior experts, challenge ideas constructively and turn specialist knowledge into accessible, credible content.
Comfort working independently in a remote setting, managing an editorial roadmap and delivering finished work without a large production team.
Experience managing or coaching at least one team member.
Confidence preparing and hosting interviews or podcasts is a plus.
Location: Bangkok, Thailand
Creative Social Media Specialist
CXM Thailand
Scope of Work
The Creative Social Media Specialist is responsible for transforming information from Global and internal teams into localized, ready-to-publish Thai social media content. The role also coordinates closely with Graphic Design, Video, and Production teams to ensure that all content is accurate, brand-aligned, and successfully delivered across CXM Thailand’s social media channels.
Key Responsibilities
1. Social Media Management
Manage content publishing across Facebook, TikTok, YouTube, and other assigned social media channels.
Develop weekly and monthly content calendars for CXM Thailand’s social media channels.
Prepare captions, artwork, videos, links, and all relevant information prior to publishing.
Schedule and publish content according to the approved content plan.
Review published content for accuracy and make necessary updates or corrections when required.
2. Creative Content
Develop content topics and creative ideas for CXM.
Write captions, headlines, hooks, calls-to-action (CTAs), and copy for artwork.
Develop concepts, storylines, and references for video content.
Monitor social media trends and adapt relevant trends for the brand while maintaining CXM’s professional brand image.
3. Content Categories
Content may include, but is not limited to:
Market Updates / Market News
Trading Education / Beginner Content
Promotions & Campaigns
CXM Products & Services
Partner / IB Content
Seminars / Webinars / Events
Lifestyle / Engagement Content
Short-form Video Content
4. English–Thai Translation & Localization
Translate documents and marketing materials from English into Thai.
Translate promotions, campaigns, announcements, emails, customer notices, and social media content.
Localize content from Global / Regional CXM teams to ensure relevance and suitability for Thai audiences.
Adapt headlines, captions, CTAs, and key messages into natural, clear, and engaging Thai.
Verify numbers, dates, terms, conditions, and other important details against the original source material.
5. Graphic & Video Coordination
Prepare creative briefs for Graphic Designers, Video Editors, and Cameramen / Videographers.
Source references and define the appropriate mood and tone for creative materials.
Review artwork and video content before publication.
Coordinate revisions with relevant teams until the content is ready for use.
Perform basic graphic design or basic video editing when necessary.
6. Content Production Support
Prepare scripts, talking points, shot lists, and content briefs.
Coordinate with Coaches, Speakers, Sales teams, Partners, and Production teams.
Support the production of Weekly Market Updates, Educational Clips, Promotional Videos, Partner Interviews, and Office Content.
7. Live & Webinar Support
Prepare artwork, captions, and promotional content for Facebook Live sessions and Zoom Webinars.
Prepare topics and relevant information for speakers.
Coordinate preparations prior to Live sessions and Webinars.
Develop pre-event and post-event content.
Repurpose Live / Webinar content into short-form video clips and other social media content.
8. Promotion & Campaign Communication
Simplify promotional information into clear and easy-to-understand communication for Thai customers.
Prepare communication briefs for campaigns.
Verify campaign periods, eligibility requirements, rewards, CTAs, and Terms & Conditions.
Coordinate with the Marketing Lead, Sales team, and other relevant teams prior to publication.
9. Social Media Monitoring & Reporting
Monitor Reach, Engagement, Video Views, and overall content performance.
Prepare weekly and monthly content performance reports.
Analyze which content formats and topics should be continued, optimized, or improved.
Prepare a Weekly Social Performance Summary for the Marketing team.
10. Competitor & Trend Research
Monitor competitors within the Forex / CFD / Trading industry.
Analyze competitors’ content, promotions, campaigns, and creative approaches.
Identify relevant trends and propose new content ideas for CXM Thailand.
Prepare a Competitor / Trend Update at least once per week.
11. Brand & Content Accuracy
Ensure that all content complies with CXM Brand Guidelines.
Verify market information, promotional details, figures, and other key information before publication.
Include appropriate Risk Warnings / Disclaimers where required.
Avoid statements or claims that imply guaranteed profits or guaranteed returns.
Do not publish promotions that have not yet been officially confirmed or approved.
Maintain a clear distinction between educational content and investment advice.
Requirements
3-4 Years of relevant experience
Should be Thai Native
Задачи:
— Формировать стратегию развития направления ММО: анализировать рынок, игровые сезоны, патчи, спрос игроков и решать, какие офферы запускать, масштабировать или пересобирать
— Запускать MVP-офферы в течение 30 дней: выводить первые продукты, проверять их на реальных заказах
— Управлять P&L направления: держать в фокусе Gross Revenue, Clients, ROMI/ROI, Margin %, вовремя принимать решения, что усиливать, а что останавливать
— Разрабатывать и ревизировать офферы: вместе с контентом и маркетингом создавать сильные карточки и продуктовые предложения, усиливать то, что работает, и убирать слабые решения
— Координировать кросс-функции: работать с UA, CRM, Delivery и Sales для согласования цены, канала привлечения и клиентского опыта
— Быть в постоянном контакте с рынком и игроками: отслеживать патчи, мету, сезонные изменения, поведение аудитории и обратную связь клиентов для поиска новых точек роста
— Сдавать регулярный P&L-репорт: видеть реальную экономику направления и предлагать конкретные действия для роста выручки и маржинальности
Требования:
— Опыт 2+ лет в продуктовом маркетинге, e-commerce, gaming или growth-ролях
— Опыт работы с MMO / F2P / live-service продуктами
— Уверенное понимание MMO игр и актуальный игровой опыт: ориентироваться в текущих механиках, сезонах, ключевых активностях и логике поведения игроков
— Понимание P&L и ключевых метрик роста: выручка, CAC, ROMI/ROI, Margin %
— Опыт запуска новых продуктов или офферов — от идеи до первых продаж
— Умение мыслить системно: видеть взаимосвязь между спросом, ценой, каналами привлечения и delivery-частью
— Навык работы с продвижением и каналами — от performance до инфлюенс-маркетинга
— Уверенный английский (от B2)
Плюсом будет:
— Опыт работы с игровой экономикой, ценообразованием и маржинальностью офферов
— Знание Google Ads, GA4, Mixpanel, BI
— Понимание UX/UI и влияния интерфейсов на конверсию
— Опыт работы с инфлюенс-маркетингом
— Опыт быстрого тестирования гипотез и запуска MVP в условиях неопределённости
Условия:
— Полная удалённая работа
— Гибкий график
— Зарплата в долларах
— Минимум бюрократии, максимум прямого диалога
— Поощрение обучения сотрудников, доступ к корпоративной базе знаний
— При необходимости предоставляются курсы повышения квалификации и английского языка
— Коллектив геймеров, возможность найти напарника для игр
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT PRODUCTION ENGINEERING
Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.
A few things that define how we operate:
- One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle.
- If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack.
- We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed.
- We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job.
- We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters.
You cannot build the future of finance on shaky infrastructure.
OUR TEAMS
Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does.
Right now, we operate across four areas:
- Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale
- Storage — databases, caching, object storage, and the data infrastructure that underpins everything
- Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture
- Developer Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs
WHAT YOU'LL DO
Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team.
As a Tech Lead & Manager, you are a hands-on player-coach: you will lead and grow a team while remaining directly engaged in the technical work. Management at Ramp does not mean stepping away from the technology or the code. You will help set direction, develop engineers, and work alongside the team to deliver consequential infrastructure outcomes.
Day to day, you will:
- Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership.
- Set technical direction for your team’s domain. Identify the highest-leverage problems, define a path forward, bring the right people along, and stay engaged with the team until the work is delivered.
- Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale.
- Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved.
- Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time.
- Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs.
- Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers.
- Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE.
- Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom.
- Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done.
WHAT WE LOOK FOR
We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team.
The mindset we're looking for:
- You love building teams, mentoring engineers, and helping people grow—and you are equally energized by writing code, reviewing designs, and digging into complex distributed systems.
- You are a true player-coach. You know when to coach, delegate, and create space for others to lead; you also know when your direct technical involvement will create the most leverage.
- You can set a technical direction, bring people along, and then lock in with the team to make it happen.
- You do not believe managing engineers means stepping away from the technology or the code.
- You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem.
- You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job.
- You move with urgency but without chaos. You know when to go fast and when to slow down and do it right.
- You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win.
- You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one.
- You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am.
Experience profile:
- 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems.
- Staff+-level technical leadership: experience setting technical direction and leading complex, multi-quarter technical initiatives from ambiguous problems through durable production outcomes.
- Experience managing, mentoring, and developing engineers. You create clarity, give direct feedback, and help people grow in technical judgment, scope, and leadership.
- A sustained hands-on engineering track record. You are comfortable writing and reviewing production code, evaluating system designs, debugging incidents, and making difficult technical tradeoffs.
- Hands-on experience building and operating distributed systems at production scale.
- Strong software engineering fundamentals — you write clean, well-tested, production-ready code and set that standard for the team.
- Experience with at least one major cloud provider (AWS preferred).
- Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response.
- Track record of delivering through cross-functional coordination: aligning stakeholders, unblocking teams, and staying accountable for the outcome.
- Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — and helping a team use them to move faster and think bigger.
Bonus (not required):
- Experience with cellular or multi-tenant architecture patterns
- Prior work on workflow orchestration systems (Temporal)
- Contributions to developer experience or internal platform tooling
- Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives.
WHOOP is hiring an Associate Director of Design Research to lead and scale the Design Research practice at WHOOP. This role will oversee Design Research, shaping how user feedback and experiences inform product innovation from early-stage insights to pre-launch validation studies to post-launch feedback. As a people-first leader, you will balance strategic direction, team development, and leadership evangalism—ensuring research rigor, creativity, and impact across the product lifecycle.
RESPONSIBILITIES:
- Provide strategic leadership for the design research team, ensuring alignment with key stakeholders and organizational priorities.
- Evangelize the importance of user insights and the role of design research in the product and hardware development lifecycle to WHOOP senior leadership.
- Scale research impact, working closely with cross-functional leaders to identify opportunities for research and set expectations for mixed-methods research, ensuring research is positioned as a critical input to decision-making.
- Partner closely with senior team members to review research needs, assess tradeoffs, and guide prioritization and research direction.
- Manage, coach, and develop a team of design researchers, fostering strong research craft, clear communication, and professional growth.
- Own relationships with external research vendors, including scoping projects, defining success criteria, and ensuring high-quality execution.
- Build a strong, cross-functional “voice of the member” for product decision-making in partnership with Consumer Insights, Analytics, and Membership Services.
QUALIFICATIONS:
- Bachelor’s degree in a relevant field such as human factors, design research, user experience research, design anthropology, psychology, or a related discipline.
- 5+ years of experience conducting user research for physical products, ideally within hardware, health, or consumer product environments.
- 5+ years of people management experience, including coaching, feedback, and performance development.
- Strong mixed-methods research background, with demonstrated application of qualitative and quantitative approaches to real-world products.
- Experience working within or alongside hardware development lifecycles (not software-only).
- Experience managing or partnering with external research vendors, including project scoping and execution.
- Ability to manage multiple workstreams, navigate ambiguity, and influence without direct authority across cross-functional teams.
- Excellent written, verbal, and presentation skills, with the ability to communicate complex insights to executive audiences.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
*This role is based out of our Boston, MA headquarters and requires work onsite Monday-Friday.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $180,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (mid-market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume mid-market book of business (100–999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Own and manage mid-market client and broker relationships across a high-volume book of business (50–60 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 20% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
4+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position (inclusive of Base + Commission) is $125,000 to $150,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Andorra la Vella, Andorra; Buenos Aires, Argentina; Brasilia, Brazil; Rio de Janeiro, Brazil; Barcelona, Spain; Madrid, Spain; Milano, Italy; Rome, Italy; Abu Dhabi, United Arab Emirates; London, United Kingdom; Lugano, Switzerland; Warsaw, Poland; Amsterdam, Netherlands; Lisbon, Portugal; Dublin, Ireland; Bucharest, Romania; Bangalore, India; Kuala Lumpur, Malaysia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
As a member of our AI model team, you will drive innovation in model serving and inference architectures for advanced AI systems. Your work will focus on optimizing model deployment and inference strategies to deliver highly responsive, efficient, and scalable performance across real-world applications. You will work on a wide spectrum of systems, ranging from resource-efficient models designed for limited hardware environments to complex, multi-modal architectures that integrate data such as text, images, and audio.
We expect you to have deep expertise in designing and optimizing model serving pipelines and inference frameworks as well as a strong background in advanced model architectures. You will adopt a hands-on, research-driven approach to develop, test, and implement novel serving strategies and inference algorithms. Your responsibilities include engineering robust inference pipelines, establishing comprehensive performance metrics, and identifying and resolving bottlenecks in production environments. The ultimate goal is to enable high-throughput, low-latency, low-memory footprint, and scalable AI performance that delivers tangible value in dynamic, real-world scenarios.
Responsibilities
Design and deploy state-of-the-art model serving architectures that deliver high throughput and low latency while optimizing memory usage. Ensure these pipelines run efficiently across diverse environments, including resource-constrained devices and edge platforms. Establish clear performance targets such as reduced latency, improved token response, and minimized memory footprint.
Build, run, and monitor controlled inference tests in both simulated and live production environments. Track key performance indicators such as response latency, throughput, memory consumption, and error rates, with special attention to metrics specific to resource-constrained devices. Document iterative results and compare outcomes against established benchmarks to validate performance across platforms.
Identify and prepare high-quality test datasets and simulation scenarios tailored to real-world deployment challenges, specifically those encountered on low-resource devices. Set measurable criteria to ensure that these resources effectively evaluate model performance, latency, and memory utilization under various operational conditions.
Analyze computational efficiency and diagnose bottlenecks in the serving pipeline by monitoring both processing and memory metrics. Address issues such as suboptimal batch processing, network delays, and high memory usage to optimize the serving infrastructure for scalability and reliability on resource-constrained systems.
Work closely with cross-functional teams to integrate optimized serving and inference frameworks into production pipelines designed for edge and on-device applications. Define clear success metrics such as improved real-world performance, low error rates, robust scalability, optimal memory usage and ensure continuous monitoring and iterative refinements for sustained improvements.
A degree in Computer Science or related field. Ideally PhD in NLP, Machine Learning, or a related field, complemented by a solid track record in AI R&D (with good publications in A* conferences).
Must have knowledge of Metal Shading Language (MSL). You should be comfortable writing custom compute shaders from scratch.
Proven experience in low-level kernel optimizations and inference optimization on mobile devices is essential. Your contributions should have led to measurable improvements in inference latency, throughput, and memory footprint for domain-specific applications, particularly on resource-constrained devices and edge platforms.
A deep understanding of modern model serving architectures and inference optimization techniques is required. This includes state-of-the-art methods for achieving low-latency, high-throughput performance, and efficient memory management in diverse, resource-constrained deployment scenarios.
Must have strong expertise in writing GPU kernels for mobile devices (i.e., smartphones) as well as a deep understanding of model serving frameworks and engines. Practical experience in developing and deploying end-to-end inference pipelines, from optimizing models for efficient serving to integrating these solutions on resource-constrained devices is required.
Demonstrated ability to apply empirical research to overcome challenges in model serving, such as latency optimization, computational bottlenecks, and memory constraints. You should be proficient in designing robust evaluation frameworks and iterating on optimization strategies to continuously push the boundaries of inference performance and system efficiency.
Distributed Inference Systems: Designing and optimizing high-performance inference engines using techniques like Tensor Parallelism, Pipeline Parallelism, and Expert Parallelism to handle massive models on GPU clusters.
Deep understanding of the math and structure behind Diffusion Models and Vision Transformers
Understanding of Pruning, Quantization, Flash attention, KV Cache, Speculative Decoding (Eagle) etc.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Remote; San Francisco; New York
Workplace: Remote
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Security Engineer to support our mission.
This role is Fully Remote (US only), or can be based in New York or San Francisco (where it is open to those who are able to be in-office 3 days per week on a hybrid work model.)
About the Team
Patreon’s security team works to protect Patreon creators and their fans. The team deals with all facets of Patreon’s security, including application security, infrastructure security, and internal/corporate security. We’re a small but effective team. We write code to solve security problems and work closely with our partners across the engineering organization. We also understand the importance of balancing security risks against business needs. We strive for honest and effective communication and focus on pragmatically reducing risk over checking boxes. The security team is part of Patreon’s Risk Engineering org, which also includes our Safety Engineering and Identity and Access teams. Collectively, the risk org tackles a range of problems including content moderation, internal tooling, identity verification, access control, and account security.
About the Role
In this role, you’ll be a member of our Security team. You’ll split your time between contributing to security projects and responding to security investigations, vulnerabilities, or questions. The work spans application security, infrastructure security, and internal/corporate security. It includes both proactive and reactive security work. You’ll be part of an on-call rotation and help respond to security incidents and investigations. You’ll write code – both to support security work and to improve the security of the Patreon platform. You’ll work closely with other members of the security team, the wider Risk engineering org, and cross functional partners in engineering, legal, and IT. Your work will help reduce known risks and will protect the security, privacy, and trust of Patreon creators and their fans.
What you’ll need:
- You have two or more years of experience reducing security risks in the application, infrastructure, or corporate security spaces. You can create a threat model and to explain why a given risk matters and what we might do to reduce it.
- You have deeper knowledge (three or more years) in at least one security or security-adjacent domain (infrastructure security, application security, cloud security, corporate/IT security, cryptography, privacy, etc.)
- You can develop software (Python, Rust, Golang, or a similar language). You have experience working in a modern software development environment (git, CI/CD, LLM coding tools, etc.)
- You have experience using AI tools (LLMs, ML models, etc) to identify and address security issues (software vulnerabilities, detection and response, etc.)
- You’re energized by fast iteration: shipping MVPs, testing hypotheses, and evolving products based on what creators and fans respond to.
- You take pride in creating elegant solutions to messy, real-world problems and balancing pragmatic trade-offs between security risks and business needs.
- You believe in Patreon’s mission: giving creators control over their work and building communities that feel good to be in.
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field, or the equivalent
Bonus if you have:
- Experience working on large scale Internet platforms that allow users to upload content.
- Past contributions to large scale, production code bases.
- Experience responding to security incidents, investigating incident impact, and building out incident mitigations.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The UK & Ireland is Deliveroo's most mature market globally. Functions include commercial, operations and marketing, and teams in the UK&I partner with global departments such as Product, Technology, Consumer and Restaurants.
Central London is where Deliveroo launched 10 years ago - and is our ‘heartland.’ The region spans from Ealing in the west to Canary Wharf in the east, and from Brixton in the south to Hampstead in the north. Within this region there is a thriving and diverse restaurant scene with some of the most exciting brands that we work with globally.
We are looking for an exceptional relationship builder to join as Head of Territory Management into our growing team in London. Our Territory teams are on the frontline growing our businesses together where it matters, directly with our partners in their restaurants. We are looking for a strong lead to take the role leading and developing a new team, driving relationships with our best local restaurant partners to new levels of collaboration and partnership with Deliveroo.
The Role
As the Head of Territory Management, you will be responsible for managing a team of Territory managers across London and develop key best local restaurants in the area. You will work closely with the Sales Manager, and the Deliveroo Client partners to drive business performance, optimise operational efficiency, and build strong partnerships with restaurant owners. Your role will be commercially focused however you will collaborate with various teams including: operations, sales, marketing and product to ensure local success across restaurant, customer and rider metrics. You will define and provide the strategic direction of the team and ensure senior stakeholders are kept informed and updated with on the ground knowledge. You will be expected to identify growth opportunities, suggest improvements, flag and proactively mitigate risks and report back to the business on the status of your territory.This role requires an individual who can be proactive, autonomous with exceptional relationship management skills, a proactive approach to partnership building, a passion for food and a willingness to learn about key restaurants and cuisines on the London scene.
The Head of Territory Management will be required to regularly travel around your area to visit partners, and will be based in our London HQ.
What you'll do
Lead and support your team of up to 6 territory managers and to develop a territory level strategy to retain and develop the best local selection of restaurants within the zones.
Set and achieve territory KPIs both at a macro and micro level.
Drive business performance in London, through Partner Marketing, Advertising sales, and Visibility.
Ensure the team optimise the operational performance of our restaurant offerings
Identify new partnership opportunities with top restaurants within your territory and work alongside the Sales managers and Client partners to develop the best cuisine selection in London.
Cultivate deep relationships with restaurant partners, identifying opportunities to grow their delivery business
Live and breath our Marketplace and provide on-the-ground knowledge and context about the city to the wider Deliveroo team
Act as an ambassador of Deliveroo's mission, brand, and product at industry and trade events
Requirements
Line management experience of Jnr to Mid level empolyees
Experience in commercially focussed roles
Strong problem-solving skills and ability to interpret and devise data-based strategies
Strategic and operational experience
Presentation and upward influencing skills
Outstanding communication and interpersonal skills whether face-to-face, virtually, telephone or written (eg: email)
Ability to take the initiative and adapt to constantly changing work environments
Desire to work with restaurants and build strategic partnerships, creating positive and lasting relationships
Experience using Salesforce or similar software
Desirable:
due to our diversity of cuisines, restaurant partners and neighbourhoods we serve coupled with our desire to provide the best service we possibly can, we really value additional language abilities and would love to hear from candidates who have any knowledge of: Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese or Bahasa/Malay in particular.
Line / People management experience with management of field sales teams would be an advantage
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United States
Workplace: Remote
About Cantina:
Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning.
If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future!
About the Role:
Cantina is a place where people create AI characters and the videos those characters star in, and the catalog grows far faster than anyone can browse. Search and recommendations are what turn that catalog into a product: they decide which characters a new user meets in their first minute, which creators get discovered, and what appears in every feed, leaderboard, and discovery surface we ship. We are hiring a Senior Staff Software Engineer to own that area end to end — retrieval, ranking, relevance quality, and the roadmap for all three. This is the first dedicated hire for search and recommendations, so you will inherit a real production system serving live traffic along with a large amount of unclaimed ground, and you will set the technical direction rather than execute someone else’s.
What you'll do:
- Own the architecture and roadmap for search and recommendations end to end — query understanding, retrieval, ranking, and the surfaces they feed: search, discovery, the home feed, and our trending and creator leaderboards.
- Make relevance a measured discipline rather than an opinion: define the quality metrics per surface, build the offline evaluation and golden-set tooling, and run the online experiments that decide whether a ranking change ships.
- Design and evolve the ranking stack — engagement signal pipelines, decay and freshness models, and the pattern we use to combine pre-computed index-time signals with live re-ranking at query time.
- Own OpenSearch in production: index and mapping design, reindex and cutover safety, query performance, cost, and the operational headroom of the clusters behind every discovery surface.
- Build candidate generation and personalization for recommendation surfaces, and partner with data and ML on the feature pipelines and models behind them.
- Work directly with Product and Trust & Safety on what “good” means for each surface — quality gates, cold-start behavior for brand-new creators and characters, and what must never be recommended.
- Set the engineering standard for the area: instrumentation, flag-gated rollouts, and runbooks that let other teams change ranking behavior without breaking it.
- Act as the technical point of contact for discovery across backend teams, and mentor the engineers whose work touches it.
What you'll bring:
- 10+ years building production software, with substantial depth in search, ranking, recommendations, or ML-driven relevance on a consumer-scale product.
- Hands-on expertise with a production search engine — OpenSearch, Elasticsearch, Lucene, Vespa, or similar — covering index and analyzer design, relevance tuning, and operating the cluster, not only querying it.
- A rigorous approach to relevance measurement: you have owned offline evaluation, golden sets, and A/B or interleaving frameworks, and you can explain what moved a metric and why.
- Fluency across the recommender stack — candidate generation, feature pipelines, embedding retrieval, re-ranking — and a working understanding of the serving constraints that make an offline win fail online.
- Strong distributed systems and backend fundamentals, with production experience in Go or a comparable systems language, and comfort in the data layer behind it (SQL warehouses, streaming and batch pipelines).
- Demonstrated ownership of an ambiguous area: you have picked up something with no dedicated owner, decided what mattered, and can show the result.
- Clear written communication and the judgment to work with Product on real tradeoffs between relevance, freshness, safety, and latency.
- Preferred: experience with AI-generated or rapidly growing content catalogs, severe cold-start conditions, or ranking under trust-and-safety constraints.
Compensation:
The anticipated annual base salary range for this role is between $250,000 - $320,000 (USD). When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.
Benefits:
- Competitive salary and generous company equity
- Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina
- 42 days of paid time off, including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
- Generous parental leave & fertility support
- 401(k) retirement savings plan
- Lifestyle spending account – $500/month to use however you’d like
- Complimentary lunch and snacks for in-office employees
- One Medical membership, and more!
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550 and and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Dublin, Ireland
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated base salary range for this role is €75,000–€142,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
WorkOS has a strong bottom-up, developer-focused GTM motion. Our growth team sits at the center of it, running the campaigns, events, and demand programs that put WorkOS in front of technical buyers. As those programs have grown, so has the volume of work that makes them happen, and we're looking for a Growth Marketing Generalist to own it.
This is a hands-on execution role. You'll work across campaign management, events, and content, taking programs from brief to live and getting the details right. One week that means running a developer event in San Francisco; the next, pulling together campaign assets. You'll get clear direction and real ownership.
This is a great fit if you like variety, move fast, and want to build range across every part of a growth function. You'll work directly with the Growth lead and partner closely with sales, design, and product. You don't need to have marketed to developers before, though it's a plus. What matters is that you come from a technical or B2B software environment where you understood what the product did and who was buying it.
RESPONSIBILITIES
- Events and Field Marketing: Support with logistics and execution of our developer events, conferences, and dinners, including venue and vendor coordination, invite and registration flows, on-site support, and follow-up.
- Project Management: Own timelines for creative assets and copy for growth programs (e.g. newsletter sponsorships), keeping designers and campaigns on schedule so deliverables are ready and submitted on time.
- Copy and Content: drafting variations of email copy, social posts, invites, and event materials, keeping it clear and on-brand for a technical audience
- Reporting: Track performance across programs and report on what worked, surfacing what we should do more or less of.
- Measurement & Tracking: A clean tracking foundation across UTMs and campaigns so we can confidently measure performance.
- Cross-functional Partnership: Work with sales on event follow-up and pipeline handoff, and with design and product on assets and messaging.
- Continuous Learning: Build real knowledge of WorkOS products, our developer audience, and the AI-native companies we sell to.
QUALIFICATIONS
- Experience: a marketing role at a B2B software or technology company, ideally one selling to a technical audience.
- Executional Strength: A track record of reliably shipping marketing work end to end, on time and with the details correct.
- Project Management: Run several programs at once, keep track of the moving pieces, and follow through without needing to be chased.
- Writing Ability: Clear writer who can adapt to a brand voice and write for a smart, skeptical, technical reader.
- Events Experience: Hands-on experience running or supporting events, from small dinners to conferences.
- Tooling: Comfortable in a modern marketing stack, including marketing automation or email tooling, a CMS, and analytics.
- Domain Understanding: Enough technical context to understand what a developer tool does and why someone would buy it.
- Self-starter: Previous startup experience, particularly in high-growth PLG organizations.
- AI-Native: Hands-on experience building with AI-native tools, using LLMs, agents, and automation in your own marketing workflows.
- Bonus: Experience marketing developer tools, infrastructure, or API products.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote UK
Workplace: Remote
InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com.
We are looking for a results driven Account Manager to join our Commercial team! In this role, you will manage a portfolio of around 30-40 accounts, focusing on retention while identifying opportunities for growth and incremental ARR. The ideal candidate will have 1-3 years of experience as an Account Manager or Renewals Specialist, with a proven ability to foster relationships and expand account spend.
At this time, we're prioritizing folks who live in the UK.
What you'll be doing
- Manage a portfolio of customer accounts and renewals with a focus on customer obsession and high retention and satisfaction levels.
- Lead the renewal process for each account, ensuring customers needs are met, checkins are scheduled and commercial terms align with customer needs and expectations.
- Identify and implement growth opportunities within your accounts to drive incremental revenue growth. Identify new use cases and new groups that can get value from additional capabilities.
- Build and maintain strong relationships with key stakeholders within each account.
- Collaborate with cross-functional teams (Sales, Support, Marketing, etc.) to enhance customer experience and maximize value.
- Monitor account health and proactively address potential risks to retention and growth.
What we're looking for
- 1-3 years of experience as an Account Manager or Renewals Specialist, with a focus on driving renewals and growth.
- Proven ability to manage +50 accounts while balancing renewals and identifying expansion opportunities.
- Strong communication, negotiation, and relationship building skills.
- Self motivated with the ability to work independently and as part of a team.
It’s a plus if you have
- Experience selling open source/SaaS
- Experience in NoSQL data technologies or other modern data platforms
- Experience selling enterprise management solutions (Systems Management, Cloud Management, log analytics, APM, Network Monitoring)
- Proficiency in another language such as French, or Italian
Interview Information:
Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.
Our Core Values
Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:
- We value each other
- We get stuff done
- We believe humility drives learning
- We embrace failure
- We are committed to open source
Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData.
To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.
InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.
Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.
Location: United States
Workplace: Remote
THE ROLE
ClickHouse is the fastest, most resource-efficient open-source database for real-time analytics, and ClickHouse Cloud is growing across every region and segment. Our Solution Architects (SAs) are the technical heart of that growth: They run the proofs of concept, defend the architecture, and win the room against the largest data platforms in the world.
You will be the single owner of global technical sales enablement and SA onboarding at ClickHouse. You are integral in deciding what a ClickHouse SA needs to know, say and do in order to be successful, and you wholly own the build out of the programs to get them there. You will measure everything, incorporate AI, and drive real results that time to revenue impact. You are the connective tissue between Product, Product Marketing, Sales leadership, SA leadership, and the field.
This is a Principal-level individual contributor role. You lead through influence, the systems you build, and the credibility you earn.
WHAT YOU'LL OWN
GLOBAL SA ONBOARDING
- Design and run the end-to-end onboarding program for new SAs across AMER, EMEA, and APJ. These include but are not limited to: Technical foundations, ClickHouse architecture and internals, demo and POC craft, discovery and objection handling, competitive positioning, and our sales process.
- Define and certify ramp. Set clear 30/60/90-day milestones, build the certification and shadow-to-lead progression, and publish time-to-productivity as a metric leadership can see and trust.
- Make onboarding regionally real. Adapt the global program to how each theater sells, and coordinate cohort schedules, mentors, and live sessions across time zones.
TECHNICAL SALES ENABLEMENT STRATEGY AND EVERBOARDING
- Own the global technical enablement plan and its calendar. This includes the quarterly priorities, the programs behind them, and the communication that keeps SA and Sales leadership aligned on what is shipping and why.
- Run product-launch readiness for the field. Partner with Product and PMM so SAs have talk tracks, demo environments, hands-on labs, and competitive positioning before General Availability.
- Build the competitive and architecture curriculum. Deep dives, battlecards, and objection-handling playbooks against the platforms we meet most (cloud data warehouses, search and observability stacks, and incumbent OLAP systems).
- Extend enablement to adjacent technical roles as needed: Account Executives on technical fundamentals, Support on the sales motion, and partners on positioning.
DIAGNOSE, THEN PRESCRIBE
- Start from signals, not requests. Use call recordings, CRM data, win/loss, POC outcomes, certification results, and conversations with SA leaders to find the skill gaps that actually cost us deals, then classify and prioritize them with data.
- Pick the right modality for the gap: hands-on lab, self-serve path, live workshop, AI role-play, peer teaching, or in-the-moment coaching. Measure behavior change and deal outcomes.
- Close the loop. Systematically capture what is breaking in the field (friction, lost deals, recurring objections) and route it to Product, PMM, and Sales leadership as actionable recommendations.
BUILD AT SCALE
- Own the enablement toolchain: the LMS or learning hub, content repositories, certification tracking, and reporting. Keep a single source of truth for what is current.
- Activate SME communities. Identify and support the SAs who are already the best at something, and give them the structure to teach it peer-to-peer across regions.
STAY IN THE FIELD
- Spend roughly 10% of your time in customer-facing moments by joining POCs, account reviews, and live coaching.
- Facilitate. You will personally deliver live sessions, virtually and in person, at onboarding cohorts, regional kickoffs, and Kickoff events.
OPERATE LIKE AN OWNER
- Report on readiness. Define the KPIs (ramp time, certification rates, POC win rate, technical win contribution, workshop effectiveness) and present them in monthly and quarterly business reviews.
- Manage the portfolio. Run multiple programs in parallel, protect the plan from ad-hoc drift, and say no with a reason and an alternative.
- Expand the charter. This role will grow, potentially into hiring and leading a team, owning SKO technical tracks, partner enablement, or a technical certification program for customers.
WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR
- Every new SA worldwide goes through one global onboarding program with a defined ramp, and time-to-first-solo-POC is measured and trending down.
- SAs are enabled on every major launch before GA, with demo environments and competitive positioning ready on day one.
- Technical enablement priorities are set from field data and reviewed with SA and Sales leadership on a fixed cadence, and leadership can point to the deals and metrics that moved.
- A living competitive and architecture curriculum exists, is current, and is used by SAs and, increasingly, by AEs.
- SA leaders describe you as part of their extended leadership team, not a service desk.
WHAT YOU BRING
REQUIRED
- 3+ years in a quota-carrying role. You have owned a number as an Account Executive, quota-carrying Solutions Engineer, or equivalent, and you know what it feels like when the quarter is on the line.
- 8+ years total across solutions engineering, technical pre-sales, or technical enablement at an enterprise software or data infrastructure company, including experience building and running enablement or onboarding programs.
- Deep hands-on data fluency: strong SQL, knowledge of OLAP/analytical databases, data warehousing architectures, streaming and ingestion pipelines, and at least one major cloud. You can run a demo, debug a lab, and read a query plan.
- You have been the engineer in the room. You have run POCs, handled objections live, and defended a technical position against a well-funded competitor.
- Proven program design and delivery: Needs analysis, curriculum design, facilitation (virtual and in person), certification, and measurement for a technical, global audience.
- A self-starter with a bias for building. You create the plan when there is none, you ship version one before it is perfect, and you improve it from evidence.
- Leads through influence. You can secure sponsorship from VPs, align cross-functional peers, and hold the field to a standard without a reporting line.
- Data-driven and operational: comfortable pulling your own CRM and call-intelligence reports, defining KPIs, and debating the numbers with stakeholders.
- Exceptional communicator. You make complex technical concepts accessible without dumbing them down, in writing and on stage.
- Global mindset. Experience working across AMER, EMEA, and APJ time zones, and willingness to travel up to ~25% for cohorts, kickoffs, and field time.
NICE TO HAVE
- Hands-on experience with ClickHouse.
- Experience at a high-growth infrastructure company through a major product launch or rapid SA headcount expansion.
- Background in both pre-sales and post-sales technical roles.
- Demonstrated use of AI tooling to automate content creation, build internal tools, or scale enablement beyond live delivery.
- Familiarity with a structured sales methodology (MEDDPICC, Command of the Message, or similar) and with adult-learning or instructional-design principles.
- Experience building SME networks, peer-learning cohorts, or technical certification programs.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
Almost any company can produce training video at scale today. Almost none can tell you whether it actually made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organizations finally get genuine signal on readiness, instead of a metric tied to course completion. This is a zero-to-one bet on what comes after content, which is practice, and proof.
You'll own one of two of the domains inside that bet, Surveys and Guidance, from strategy through ship.
WHY NOW
Real-time, agentic AI has only just become good enough to hold a convincing live scenario, and to make sense of what happens inside one. The window to define this category is open now, and we intend to own it.
THE PROBLEM YOU'RE SOLVING
Today, the most a company can do to check whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviors that matter in real roles, in real moments, are rarely tested reliably, and what comes back to the business is a thin, lagging signal.
We have the underlying technology to change that. What we need is a product manager who can turn it into something an enterprise will use to prepare its people, and that an end user actually wants to engage with, across two connected domains:
- Surveys - capturing structured, trustworthy signal at scale: how people feel, how they're performing, and where the gaps are.
- Guidance - giving people direction in the moment they need it, live and in context, rather than as a debrief after the fact.
Both sit inside the same bet: give organizations proof of readiness, not just proof of attendance.
WHAT YOU'LL BE DOING
- Owning the multi-quarter strategy for Surveys and Guidance, setting the direction, identifying the right problems to solve, and making the trade-offs needed to deliver against them.
- Defining and evolving the success metrics for both domains, and connecting product outcomes directly to commercial results: retention, expansion, and revenue impact.
- Getting close to the customers who matter most: understanding how they think, where current tools leave them exposed, and translating that into a product direction others can act on.
- Driving a shared understanding of where these product areas are going and why. Engineering, design, R&D, and commercial counterparts should all be able to articulate the strategy and the reasoning behind it.
- Producing written narratives, strategy docs, and PRDs, that move decisions forward and give your team the context to build the right thing without a follow-up conversation.
- Balancing short-term delivery with long-term product health: scoping to reflect execution risk, hitting milestones predictably, and iterating based on evidence rather than opinion.
- Contributing to improvements in product practice across the team, and actively participating in PM hiring.
WHO YOU ARE
You've owned a critical product domain before, one where the stakes were real and the strategy was yours to set, not just execute. You're comfortable operating with autonomy on the what, not just the how, and you have a track record of connecting product decisions to commercial outcomes.
You understand that zero-to-one products in complex domains require you to hold two things at once: the discipline to deliver predictably in the short term, and the judgment to make the right long-term bets while the evidence is still forming. You don't wait for a clean brief. You identify the right problems, form a view, and bring others along.
You're a strong written communicator. Engineering and design partners, commercial leads, and senior leadership should all come away from your docs and updates with a clear understanding of where the domain is going and why, without needing to ask.
You care about the quality of the experience. Real-time, agentic products are unforgiving, and you hold a high bar for what "good" feels like, for the user in the moment and for the customer looking at outcomes.
YOU MAY BE A GOOD FIT IF YOU BRING
- Significant experience in product management, with direct experience owning a critical product domain: setting strategy, not just executing it.
- A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent.
- Experience with zero-to-one product development in a complex, experience-driven space. You've navigated the ambiguity of a zero-to-one build and have the scar tissue to show for it.
- Experience building agentic or AI-powered products. You understand what makes real-time AI interactions feel natural, and what breaks them.
- Strong written communication: strategy docs, PRDs, and decision memos that others can act on without a follow-up conversation.
- Experience working alongside enterprise buying motions. You'll be close to the commercial team, and that context matters.
We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you.
LOCATION
Flexible, hybrid role based from our London office.
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
GLOBAL BENEFITS:
- You will be compensated well with a generous salary and equity.
- You get 25 days of annual leave + local holidays.
- Regular team offsites where you’ll get to collaborate with the product & engineering team in person.
- Work from home budget
- Work from anywhere policy of 60 days per year
- Generous referral scheme
- Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater - our enhanced policy or the local statutory benefit)
BENEFITS SPECIFIC TO UK:
- Private healthcare via AXA for you with a discount for dependants
- 5% pension match
- Team lunches Tuesday-Friday in the office
- Flexible, hybrid role based from our London office.
Location: Belgrade, Serbia
Workplace: remote
Novakid is a fast-growing online English school for children aged 4–12 and a Learning Games Company with international investors and global ambitions. Since 2017 we've grown to 4,000+ teachers working with kids in 50+ countries, delivering 4.9 million lessons every year.
We're looking for an experienced Game Designer to become an ambassador of fun for kids, create educational games and systems that can compete with Roblox and Brawl Stars for kids' attention. Your job is to make kids want to come back, and to build the systems that keep them coming back.
You will…
Lead game design in a small cross-functional team building an educational game for kids.
Design core loops and moment-to-moment gameplay that are fun first and teach along the way.
Own features end to end, from concept to release and post-launch iteration, and be accountable for retention and engagement metrics.
Design onboarding and first sessions that hook players and drive early retention.
Design and balance the game economy: currencies, sources and sinks, reward curves and progression pacing.
Plan live-ops: seasons, events, recurring loops and a sustainable content cadence.
Write build-ready GDDs, product specs and flows independently, detailed enough for developers, artists and designers to execute without back-and-forth.
Define success metrics before launch, predict feature impact, and read the results with the PM and analysts.
Work with the Product Manager on the roadmap and propose features that target specific metrics.
Make sure educational goals are met through gameplay by collaborating with academic experts.
Use AI tools to move faster, including prompting, voice features (TTS / speech-to-speech) and rapid prototyping.
Run and learn from playtests: propose hypotheses for UX research, deconstruct competitors, and turn insights into gameplay improvements.
Must have
3+ years as a Generalist Game Designer, preferably in F2P mobile, with a strong sense of fun and a focus on retention, engagement and onboarding.
Hands-on economy design experience: currency sources and sinks, reward curves and balancing.
Ability to write GDDs, product specs and flows independently at build-ready detail.
Analytics fluency: you know the core F2P metrics, can form hypotheses about a feature's impact, and can read the data after launch.
Excellent English (B2+ minimum), as all meetings and documentation are in English.
Strong advantage
Live-ops experience: seasons, events, recurring loops and content cadence.
Experience with EdTech or kids' products.
AI fluency: strong prompting skills, experience with TTS or speech-to-speech, and using AI for rapid prototyping.
Join us…
High autonomy within a cross-functional team of senior specialists from mobile gaming and EdTech.
The chance to create holistic game experiences and significant features from scratch.
Internal playtesting and UX research support to back your decisions.
A product with proven market success and a global user base.
Tangible impact: games that positively influence children's lives worldwide.
If you're a creative, data-driven game designer who knows how to make things fun, and you're excited about educational games, we'd love to hear from you!
We offer…
Competitive remuneration
Remote work
Unlimited holidays
Bonuses and stock options
Location: Europe
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
Lead the delivery of complex engineering projects focused on new product verticals. Break down initiatives into manageable stages with predictable timelines, making clear trade-offs between speed, experimentation, and long-term scalability. Partner closely with product and data to prioritise high-impact work and maximise business outcomes. Foster a 'bottom-up' product environment where your engineering teams are empowered to propose and lead on new products and features.
Understand engineering levelling and scale the team by identifying and filling skill gaps, particularly in areas like experimentation, performance, and scale. Collaborate with recruiting to attract and retain top talent aligned with our fast-paced, outcome-driven environment.
Monitor team performance proactively, ensuring strong execution and continuous improvement. Support engineers in delivering measurable impact and developing their careers through ownership of key growth metrics. Lead through Engineering Managers.
Navigate difficult conversations with clarity and empathy, especially when balancing business urgency with technical quality. Foster a collaborative, high-velocity team culture aligned with company goals.
WHAT WE'RE LOOKING FOR:
- Proven experience leading multiple engineering teams delivering high-impact, user-facing projects, ideally 4+ years
- Proven experience leading Engineering Managers
- Strong ability to operate in fast-paced, experiment-driven environments with clear business metrics
- Experience scaling teams and aligning them to product and revenue goals
- Proven ability to track performance and help team members improve output and impact
- Excellent communication skills, especially in cross-functional environments (product, data, design)
- Relevant engineering background building scalable SaaS products
- Experience with growth, experimentation, or conversion optimization is a strong plus
WHY JOIN US?
We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why,
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
SERVING 50,000+ CUSTOMERS (AND 80% OF THE FORTUNE 500)
We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers https://www.synthesia.io/case-studies and what 1,200+ people say on G2 https://www.g2.com/products/synthesia/reviews#reviews.
PROPRIETARY AI TECHNOLOGY
Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind. https://www.synthesia.io/research
AI SAFETY, ETHICS AND SECURITY
AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about our commitments to AI Ethics, Safety & Security https://www.synthesia.io/ethics.
THE HIRING PROCESS:
Interview loop with various Senior stakeholders across Engineering. This will consist of 5 separate calls covering:
- People Management/Talent System
- Technical Leadership
- Program Management
- Cross-Functional Strategy
- Leadership
The process does not need to take long - we can be done in 2-3 weeks.
OTHER IMPORTANT INFO:
- Our preference is for this role to based either in-office or remote in the following locations: UK, Germany, Switzerland or Ireland.
We may also be able to support remote workers in other locations across Europe subject to compliance and right to work checks.
- The salary starts at EUR/GBP/CHF 180,000 base + stock option plan.
- This is full-time employment only - no contractors possible - usually through OysterHR.
- Everyone at Synthesia gets 25 days of leave + local holidays
Bangkok, Thailand
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридleadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
ОфисBoston, MA
УдалённоseniorГеография найма не уточнена
УдалённоAndorra la Vella, Andorra; Buenos Aires, Argentina; Brasilia, Brazil; Rio de Janeiro, Brazil; Barcelona, Spain; Madrid, Spain; Milano, Italy; Rome, Italy; Abu Dhabi, United Arab Emirates; London, United Kingdom; Lugano, Switzerland; Warsaw, Poland; Amsterdam, Netherlands; Lisbon, Portugal; Dublin, Ireland; Bucharest, Romania; Bangalore, India; Kuala Lumpur, Malaysia
УдалённоRemote; San Francisco; New York; This role is Fully Remote (US only), or can be based in New York or San Francisco (where it is open to those who are able to be in-office 3 days per week on a hybrid work model.); For remote employees located outside CA and NY, salary may vary based on location and local market conditions
headLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorUnited States
ГибридSan Francisco, California; New York, New York
ГибридDublin, Ireland
ГибридSan Francisco; Benefits and Perks (US Only) 💖
УдалённоRemote UK
УдалённоUnited States; Adapt the global program to how each theater sells, and coordinate cohort schedules, mentors, and live sessions across time zones; Experience working across AMER, EMEA, and APJ time zones, and willingness to travel up to ~25% for cohorts, kickoffs, and field time