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Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Summary: Lead the Switchboard team, which owns the Tenant management product for Dedicated environments. This team is diverse in skills (Frontend, Backend and Reliability engineers) and owns the product end to end. The product enables self-service and workflow automations for customers and internal operators of our large scale Dedicated tenant fleet. Key Responsibilities: Lead the fullstack Switchboard team responsible for GitLab Dedicated’s customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager. Hire and develop a high-performing team  where team members can thrive and produce results with quality and speed. Partner with Technical Team Leads to provide direction and act as final decision-maker and unblocker of the team to move forward fast. Partner closely with Product and Design on the customer-facing control panel, including wireframes and UI direction for external users. Own planning with the Product Manager, including priorities, dependencies, and the quarterly delivery epic. Ensure fast, high quality and  cross-functional execution across frontend, backend, UX, product, and technical writing. Drive improvements in quality, security, and performance. Support the team’s mission of enabling GitLab Dedicated customers to manage their tenant environments while reducing manual operations on the large scale Dedicated fleet. We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. What you'll bring: Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy Experience with fleet management products, including Terraform, Kubernetes, AWS and automated provisioning at scale (20+ clusters) Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps A history of building and managing high-performing, accountable team cultures, including managing out when necessary Comfort driving complex projects to completion without relying on a dedicated TPM Experience leading distributed and remote teams effectively How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Role Description The Risk Manager - Platform Risk reports to the Senior Manager of Risk Management and IT Compliance team within Tech Risk Operations (TRO). This is a first-line of defense risk team responsible for Central Tech business unit risks & Security risks across the company. The Risk Manager - Platform Risk is a people manager role, focused on leading a team of individuals to enable consistent identification of technology-related risks for key Central Tech business unit technology platforms. These technology platforms enable the business to build and run in-house developed applications that support the core of our Business. The Risk Manager - Platform Risk possesses both a strong technical understanding of DevOps IT technology and expertise in various risk domains. These domains include cybersecurity, IT, privacy, regulatory compliance, broader enterprise risks, Trust & Safety, cybersecurity regulatory compliance, and e-commerce fraud. This role involves identifying technology-related risks across core DevOps technology platforms, encompassing both public cloud and on-premise infrastructure. This includes (but is not limited to) public and private cloud platforms, like AWS, GCP, Azure, Kubernetes, Gitlab, CI/CD Tooling, etc. This role also requires embedding secure software development principles and tooling (SAST, DAST, SCA) into BAU development practices, to apply them effectively to DevOps technology platforms. The Risk Manager - Platform Risk is also a subject matter expert leveraging a deep understanding of the enterprise risk discipline combining deep knowledge of theory and organizational practice or expertise across several different disciplines within a function. Effective first-line risk professionals are adaptable individuals who can engage with diverse senior technical stakeholders (Senior Engineering Managers, Product Owners, developers, etc.) This necessitates strong communication skills, technical proficiency, an ability to foster collaboration, incorporate different viewpoints, and steer efforts toward positive business results in managing IT risks and ensuring IT regulatory compliance obligations are met. This position requires strong stakeholder management skills and requires an individual who can convince others who are skeptical or unwilling to accept new concepts, practices and approaches. This position involves extensive collaboration with senior technical stakeholders to ensure the consistent maintenance of existing IT controls across the organization. Success in this role requires exceptional stakeholder management skills, including the ability to build strong relationships, effectively communicate complex information, and persuasively influence individuals and teams, even when faced with resistance to necessary changes and the adoption of new security protocols. The ability to navigate organizational complexities and foster a culture of IT risk management, security awareness and compliance is critical. This role is also a people manager position and is fully responsible for managing a team of individuals and continuously improving the area under their scope. This manager will be responsible for leading and managing a team of internal and/or external resources (e.g. Risk Analysts, Risk Officers, consultants). They are comfortable leading a team to come up with robust, scalable and automated solutions that mitigate key risks while enabling successful business operations across multiple core platforms. Key Responsibilities and Duties — Attract, engage, develop, and retain talent to their full potential by fostering a supportive work environment that emphasizes continuous feedback, coaching, and mentorship programs, ensuring comprehensive growth for all crafts. — Coaching your team on and consistently role model the Booking values on Think Customer First, Own It, Learn Forever, Succeed Together, and Do the Right Thing. — Drive initiatives effectively involving multiple technical first-line senior stakeholders, re-prioritising tasks when beneficial. — Formulate and implement tactical plans and objectives within Platform Risk Management that are in alignment with Central Tech business objectives and ensure the achievement of annual goals. — Establish team priorities, delegate projects, allocate resources, and provide regular communication to management and business partners regarding business performance and project progress. — Advise first-line stakeholders with specialized knowledge and expertise in IT risk, cybersecurity and regulatory compliance risk. — Assume responsibility for the identification of technological risks and the formulation of control design proposals. — Offer guidance on control design that is sustainable and appropriately scaled, ensuring that solutions are commensurate with the complexity of the issues addressed and avoiding unnecessary overengineering. — Drive business engagement in the Central Tech business unit to provide risk and compliance awareness for teams that have a clear need to manage risks without significantly affecting their development velocity and/or play a key role towards achieving strategic objectives in the company. — Develop and maintain IT and security policies and procedures for secure software development & collaborate with development teams to integrate secure software development practices and principles into CI/CD pipelines. — Support senior stakeholders across central tech helping to promote and embed risk and compliance ownership across the business as well as to broaden and expand their knowledge base of both the internal and external risk environment. — Follow broader ERM strategy defined by R&C and implement it into execution within the first-line of defense (business) and drive continuous improvement of risk assessment methodologies through ongoing collaboration with second-line risk and controls teams, ensuring alignment with practical business objectives. — Support the team to identify ways to increase their business impact and improve the team’s product(s) and ways of working. — Liaise with other risk and audit teams (Risk and Controls, Internal Audit, external auditors, etc.) to provide a more in-depth technical risk perspective, as needed. — Stay current with emerging cyber threats and security best practices in DevOps environments. Knowledge and Skills — Strong risk and control or audit/assurance background with a deep understanding of operational and technology risk - L4 — Strong working experience with IT General Controls (ITGCs), especially in fast-paced DevOps environments — Strong understanding of technology risk management, controls, and compliance, especially for public cloud platforms and DevOps Tooling - L4 — Experience and understanding of applicable regulations such as Sarbanes Oxley, PCI-DSS, GDPR and CCPA - L4 — Familiarity with industry-standard Cybersecurity regulatory frameworks such as NIST, ISO27001 and CIS - L3 — Understanding of cybersecurity risks and data protection principles - L3 — Technical AWS certifications (AWS Certified Solutions Architect, AWS Certified Security) are a plus — Knowledge of secure software development practices and tooling (SAST, DAST, and SCA tools) — Ability to cultivate solid relationships with business partners in order to drive the adoption of the risk management culture — Thorough technical understanding of internal control requirements and design and experience in applying them in various businesses — Able to split large tasks into logical, manageable and decoupled actions which are managed effectively and delivered on time — Be flexible and agile in response to the change in business, change in stakeholder expectations and/or change in regulatory/operating environment of B.com Level of Education: Bachelor/Master Years of relevant Job Knowledge: Extensive Knowledge (8 - 12 years) Benefits & Perks — Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam. — Contribute to a high‑scale, sophisticated, world‑class product and see the real‑time impact of your work on millions of travelers worldwide. — Be part of a truly international fast‑paced environment and performance‑driven culture. — Full relocation support for you and your family to move to Amsterdam. — We have fine‑tuned this process by successfully relocating hundreds of Technology professionals to Amsterdam in recent years. — Performance‑based company that offers 29 vacation days, career advancement, and lucrative compensation, including bonuses and stock potential. — Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits. — Company‑sponsored family and social activities to help our employees become integrated with each other and Dutch culture. — Diverse and creative colleagues from every corner of the world. — Health, life, and disability insurance*. — Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave. — Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country). — Industry‑leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and quarterly Booking.com wallet credit. — Free access to online learning platforms, development and mentorship programs, and a complimentary Headspace membership. — On‑site meals, coffee, and snacks, including healthy and vegan options, daily*. — Benefits may vary slightly depending on location and contract type.

Location: Remote, Canada; Remote, US GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Site Reliability Engineers keep GitLab's user-facing services and production systems running reliably at scale. They combine software engineering with operational excellence, applying sound engineering principles, automation, and continuous improvement to build, operate, and evolve our production infrastructure. This is a single application for Site Reliability Engineering opportunities across Infrastructure Platforms. Rather than asking you to choose the right team or level upfront, we evaluate your skills holistically and match you to the opportunity that best aligns with your experience and our hiring needs. We hire Site Reliability Engineers from Intermediate through Senior Staff across multiple Infrastructure Platforms teams. We don't expect every candidate to have experience with every technology in our environment. We're looking for engineers with strong technical fundamentals, a growth mindset, and the ability to learn quickly. We'll support you in becoming successful with GitLab's tools, systems, and ways of working. Please note: This position is open to candidates based in the United States and Canada only. Candidates based in the United Kingdom can apply to this posting: Site Reliability Engineer, Infrastructure Platforms — UK (Intermediate to Senior Staff) How our SRE hiring works Because this is a single application for SRE roles across Infrastructure Platforms, our process is built to evaluate you once and match you well, rather than interviewing separately for every team. Recruiter Screen: A conversation about your background, what you're looking for, and the level and teams that fit, so we can point your process in the right direction. Core Technical: The shared assessment every SRE candidate takes, regardless of eventual team. A low-stress, collaborative discussion covering system architecture and incident review. Hiring Manager Interview: A conversation about ownership, judgment, execution, collaboration, and growth, the non-technical signals that make an SRE effective at GitLab. Peer Technical: Team-specific depth, run by SREs from the team you're most likely to join, focused on the problems that team actually works on. Skip-Level Interview: A conversation with a senior leader on values alignment, and how you'll work across teams. After your interviews, we consider your performance alongside our current hiring needs to confirm the level and team where you'll do your best work. Interview results are a major factor, and final placement also reflects our active hiring priorities at the time. We’ll calibrate your level throughout the interview process based on the scope and impact of your experience. Intermediate: You independently deliver meaningful reliability improvements within a defined area. Senior: You own complex reliability work end to end and raise the effectiveness of your team. Staff: You shape reliability across multiple teams, solving systemic problems and creating approaches others can reuse. Senior Staff: You set technical direction across a broader Infrastructure area and influence reliability strategy at organizational scale. What you'll do Keep user-facing services and production systems reliable, scalable, and efficient Build automation and tooling that reduces toil and replaces manual work with repeatable, infrastructure-as-code-driven workflows Operate and troubleshoot production systems on Kubernetes, including deployments, rollouts, and scaling Write and maintain infrastructure as code, and ship changes safely through CI/CD and GitOps Participate in on-call, triage alerts, follow and improve runbooks, and escalate appropriately Contribute to the observability stack, using metrics, logs, and SLOs to detect symptoms early rather than just outages Take part in incident response and post-incident reviews, turning learnings into changes in automation and process Document runbooks, architecture decisions, and reviews so your findings become repeatable practices What you'll bring Experience keeping production systems reliable, combining an operations mindset with real software engineering practice Experience building net-new infrastructure tooling and automation, not just configuring existing tools. For example, Terraform modules, Kubernetes operators or controllers, or production automation and services written from scratch The ability to read, debug, and reason about code. Most of our teams work in Go; some work in Ruby. You can discuss a piece of code's behavior, performance, and failure modes Experience with infrastructure as code, and with Kubernetes and its ecosystem, at a depth appropriate to your level Hands-on experience with at least one major cloud provider (GCP or AWS) Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs, and using data to inform operational decisions Comfort participating in on-call and incident response, with a structured approach to troubleshooting under pressure Strong written communication and the ability to operate as a manager-of-one in an async, distributed environment A track record of using automation, and increasingly AI, to reduce toil and improve how you and your team work Alignment with GitLab's values and a commitment to working in accordance with them About the team Infrastructure Platforms is responsible for the availability, reliability, performance, and scalability of GitLab’s user-facing services, most notably GitLab.com . The organization spans teams across Production Engineering , GitLab Dedicated , GitLab Delivery , and Developer Experience , covering everything from the production fleet and networking platform to observability, incident response, deployment infrastructure, tenant scale, and our single-tenant Dedicated offering. We are a globally distributed, remote-first organization that works asynchronously, favors automation over toil, and uses monitoring, metrics, and clear ownership to continuously improve the reliability of GitLab at scale. For more on how we work, see the Infrastructure Handbook Page . The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $126,400 — $314,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: As a Majors Customer Success Manager at Chainguard, you will serve as the strategic business partner for a select portfolio of our most important financial services customers. You will be the post-sales primary point of contact, responsible for driving outcomes, building executive relationships, and ensuring customers realize measurable value from Chainguard. In this role, you will work closely with Solutions Architects, Technical Support, Product Management, and Sales, with the SA owning technical implementation so you can stay focused on business outcomes, relationship depth, and long-term account health. This is a high-touch, consultative role. Your book of business will be intentionally smaller so you can invest deeply in each account, understand each customer's business priorities, and position Chainguard as a strategic partner rather than a vendor. What you'll do: Strategic Account Management: Build and maintain trusted relationships across customer organizations, from practitioner teams to CISOs and executive sponsors. Understand each customer's business objectives, risk priorities, and regulatory environment to align Chainguard's value accordingly. Customer Onboarding and Success Planning: Lead the business-focused elements of onboarding, including success planning, stakeholder alignment, and value delivery milestones. Partner with Solutions Architects who own technical implementation, ensuring business and technical workstreams stay coordinated. Executive Engagement: Lead and facilitate executive business reviews, strategic planning sessions, and escalation conversations. Know when to bring in Chainguard's executive team and how to navigate complex stakeholder dynamics in large financial institutions. Renewal and Expansion: Work closely with your sales counterparts to identify expansion opportunities, mitigate renewal risk, and build multi-year account strategies grounded in demonstrated value. Customer Advocacy: Represent the voice of the customer internally, translating customer needs into product and roadmap feedback. Influence cross-functional teams including Product, Engineering, and Sales on behalf of your accounts. Issue Management: Coordinate with Technical Support and Engineering on escalations, serving as the business-facing lead while the SA manages technical resolution. What we're looking for: 5+ years in enterprise customer-facing roles, with a strong preference for experience in or adjacent to financial services. Customer Success, Strategic Account Management, or Consulting backgrounds are all relevant. Demonstrated ability to operate as a strategic business partner, not just a relationship manager. This means understanding customer business goals, navigating organizational complexity, and connecting Chainguard outcomes to measurable business value. Familiarity with financial services regulatory and compliance drivers (SOC 2, FedRAMP, PCI DSS, operational resilience frameworks) and how they shape security buying decisions. Working knowledge of one or more of the following domains: software supply chain security, vulnerability management, DevSecOps, container security, or application security. You do not need to be a technical implementer, but you need to speak credibly to business and security outcomes in these areas. This is a high-autonomy role. You are expected to take full ownership of your portfolio, make independent decisions about account strategy and escalation, and build new playbooks when existing ones do not fit. Strong executive presence and communication skills, both written and verbal. High emotional intelligence, strong prioritization instincts, and comfort navigating ambiguity. Strongly Preferred: Prior experience managing strategic accounts at a cybersecurity or infrastructure software company Experience supporting or selling into financial services customers such as banks, asset managers, insurers, or fintechs Familiarity with the security and compliance obligations that shape procurement and adoption cycles in regulated industries Previous early-stage startup experience If your experience is close but doesn’t fulfill all requirements, please apply . Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences. Compensation: Up to $200K base salary + bonus A few of the benefits we offer: Equity/stock options Unlimited PTO Remote work with flexible coworking and team meetup opportunities Home office and internet stipend 100% health/dental/vision insurance coverage for you and your family Paid parental leave to support you and your family Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Privacy Policy. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 JOB SUMMARY   As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.   This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.   KEY RESPONSIBILITIES   AI-POWERED AUTOMATION DESIGN & DEVELOPMENT - Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows. - Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions. - Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools. - Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.   CX SYSTEMS INTEGRATION & DATA FLOW - Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack. - Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares. - Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics. - Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.   AI CAPABILITY EXPANSION - Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows. - Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication. - Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains. - Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.   RELIABILITY & CONTINUOUS IMPROVEMENT - Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations. - Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs. - Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues. - Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.   CROSS-FUNCTIONAL COLLABORATION - Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution. - Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications. - Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.   QUALIFICATIONS   EXPERIENCE - 3–5+ years in systems administration, business systems engineering, or customer support platform work. - Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value. - Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher. - Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly. - Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.   SKILLS & COMPETENCIES   Technical - Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher). - Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools). - AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems. - Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems. - Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.   Operational & Mindset - Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away. - Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust. - AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works. - Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support. - Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.   WHAT YOU'LL WORK WITH   - Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting. - ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem. - Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows. - Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration. - Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions. - Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Fraud Prevention team protects Anthropic's payment and monetization surfaces from financial abuse — keeping fraud losses, dispute rates, and network monitoring exposure in check while preserving a smooth experience for legitimate customers. As a software engineer on this team, you will build the systems that make risk decisions in real time, manage the dispute and chargeback lifecycle, and detect monetization abuse across subscriptions, in-app purchases, and promotions. The ideal candidate can see things from attackers' perspectives, anticipate their responses to countermeasures, and never loses sight of the fact that a false positive here is a paying customer. Payments fraud is more externally coupled than most trust and safety work — you'll collaborate closely with finance, support, and legal teams internally, and with payment processors and platform partners externally. Responsibilities: Design and build real-time risk decisioning that scores transactions at authorization time, balancing fraud loss, approval rates, and latency constraints Build tooling and automation for the dispute and chargeback lifecycle, from review queues to evidence collection and loss reporting Engineer fraud signals at scale — device fingerprinting, BIN and issuer signals, velocity features, and cross-account linkage — and detect monetization abuse across subscriptions, trials, promotions, and in-app purchases Own a portfolio of metrics — loss rate, dispute rate, authorization approval impact, and false-positive rate — rather than optimizing any single number Lead investigations into emerging fraud patterns, building multi-layered defenses designed for attacker adaptation rather than point-in-time rules Work cross-functionally with finance, support, legal, and data science, and with external payment processors and platform partners Minimum Qualifications: Proficiency in Python, SQL, and data analysis tools Experience building or operating fraud, risk, or abuse detection systems in production Strong communication skills and ability to explain complex technical tradeoffs to non-technical stakeholders Preferred Qualifications: 8+ years of industry software engineering experience, with a focus on payments fraud or risk Fluency with payments rails: card networks, payment service providers (e.g., Stripe, Adyen), in-app purchase platforms (Apple, Google), refund flows, and the chargeback and dispute lifecycle Direct experience combating fraud typologies such as card testing, stolen-card monetization, refund and chargeback abuse, subscription and trial abuse, promotional abuse, and friendly fraud Understanding of fraud loss accounting — fraud loss vs. dispute fees vs. card network monitoring programs (e.g., VDMP, i VFMP, Mastercard ECP) — and why chargeback rate thresholds carry existential stakes Experience building hybrid rules-and-ML risk systems: real-time scoring at authorization plus post-authorization review workflows Experience at a marketplace or subscription business, or on a processor-side or issuer-side risk team The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Mexico Company Background Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia. Project Description The role is focused on developing and modernizing real-time DSP serving services that process bid requests, deliver ads, integrate with third-party platforms, and record measurement events used for reporting and billing. The team works on high-throughput, low-latency systems processing millions of requests per second, with a strong focus on availability, data correctness, performance tuning, and scaling the platform for future growth. Current initiatives include splitting a monolith into microservices, improving deployment automation, and moving measurement pipelines from batch processing to real-time streaming with Kafka. Technologies Java Kafka / Kinesis Redis S3 Tomcat Docker, K8S Git, CI/CD What You'll Do Develop critical high-performance, large-scale services for DSP programmatic integrations and platform products; Work closely with the Product team to understand business needs and translate product requirements into technical solutions; Write clean, efficient, and production-ready code with a strong focus on high throughput and low latency; Design, develop, test, and improve new and existing platform features; Contribute to building large-scale distributed systems processing billions of transactions per day under strict SLAs; Improve test coverage, monitoring coverage, automation, and overall system observability; Follow Agile methodologies and work in a fast-paced engineering environment with quick delivery cycles; Job Requirements 5+ years of commercial experience in Java backend development, with a focus on scalable backend systems; Strong knowledge of the JVM ecosystem, including garbage collection, profiling, and performance tuning; Experience with distributed REST APIs, fault tolerance, scalability, consistency, and resilience; Hands-on experience with low-latency and high-throughput services; Experience with real-time streaming pipelines using Kafka, Kinesis, or similar technologies; Strong knowledge of data structures and algorithms; Experience with web/application servers such as Tomcat; Solid understanding of networking and load balancing concepts; Production experience with Docker and Kubernetes; Experience with Git and CI/CD pipelines, such as GitLab CI/CD or similar tools; Interest in applying modern technologies and AI-assisted development tools; Readiness to participate in PagerDuty rotation (1 week per quarter); Strong verbal and written communication skills, including the ability to explain complex technical trade-offs to both technical and non-technical stakeholders; English: B2 or higher; Nice To Have Prior experience in the AdTech industry; Familiarity with Python or Scala; What Do We Offer The global benefits package includes: Technical and non-technical training for professional and personal growth; Internal conferences and meetups to learn from industry experts; Support and mentorship from an experienced employee to help you professional grow and development; Health insurance; Sports activities to promote a healthy lifestyle; Flexible work options, including remote and hybrid opportunities; Referral program for bringing in new talent; Work anniversary program and additional vacation days.

Location: Almaty, Kazakhstan Workplace: fully About the company Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Requirements Proven experience in student recruitment for French higher education institutions is essential Must have professional fluency in French speaking Minimum of a bachelor's degree, or equivalent, is required Considerable experience working in the education sector; specifically in Colleges and Universities Should have experience in preparing strategies to acquire business in new regions and to develop business in existing regions Experience working with B2B Education Agent partnerships. Previous experience in International Student Recruitment Other information Please note this position is only available on our Consultancy agreement. We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Location: Almaty, Kazakhstan Workplace: fully About the company Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Requirements Proven experience in student recruitment for French higher education institutions is essential Must have professional fluency in French speaking Minimum of a bachelor's degree, or equivalent, is required Considerable experience working in the education sector; specifically in Colleges and Universities Should have experience in preparing strategies to acquire business in new regions and to develop business in existing regions Experience working with B2B Education Agent partnerships. Previous experience in International Student Recruitment Other information Please note this position is only available on our Consultancy agreement. We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Location: Bogota, Colombia Workplace: fully About the company Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Requirements Proven experience in student recruitment for French higher education institutions is essential Must have professional fluency in French speaking Minimum of a bachelor's degree, or equivalent, is required Considerable experience working in the education sector; specifically in Colleges and Universities Should have experience in preparing strategies to acquire business in new regions and to develop business in existing regions Experience working with B2B Education Agent partnerships. Previous experience in International Student Recruitment Other information Please note this position is only available on our Consultancy agreement. We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Location: Bogota, Colombia Workplace: fully About the company Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Requirements Proven experience in student recruitment for French higher education institutions is essential Must have professional fluency in French speaking Minimum of a bachelor's degree, or equivalent, is required Considerable experience working in the education sector; specifically in Colleges and Universities Should have experience in preparing strategies to acquire business in new regions and to develop business in existing regions Experience working with B2B Education Agent partnerships. Previous experience in International Student Recruitment Other information Please note this position is only available on our Consultancy agreement. We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company. We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Location: Ukraine; Latvia; Croatia; Czech Republic; Slovenia; Romania; Bulgaria; Kazakhstan; Poland; Hungary; Estonia; Cyprus; Lithuania; Greece; Serbia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Performance Marketing Lead (Google & Microsoft Ads), to lead and scale our advertising across the Ruby Labs portfolio. This is a senior player-coach role. You will own Google Ads and Microsoft Ads execution across multiple brands, coach and develop acquisition managers, set account standards, improve performance, and protect account health across a large multi-brand setup. You will be responsible for scaling spend profitably across Search, Performance Max, Demand Gen, YouTube, and Microsoft Ads. You will conduct regular account audits, identify missed opportunities, and make sure every brand is using Google and Bing to their full potential. This is not a reporting-only leadership role. You need to stay close to the accounts, understand the details, and be able to challenge strategy, structure, bidding, compliance, measurement, and execution yourself. We also work AI-first. You will own the Google and Bing acquisition knowledge base inside Claude, including playbooks, audit frameworks, prompts, automations, QA checklists, and repeatable workflows that help the team operate faster and better. KEY RESPONSIBILITIES - Portfolio Performance - Scale profitable spend across multiple brands, geos, languages, and funnels. - Manage CPA, ROAS, CAC, and payback against real revenue data, not surface-level platform metrics. - Conduct regular account audits across all brands to identify gaps, missed opportunities, inefficient structures, underused campaign types, weak signals, and scaling potential. - Make sure every brand is fully utilizing Google and Microsoft Ads opportunities across Search, Performance Max, Demand Gen, YouTube, and Microsoft Ads. - Work with Managing Directors and UA Managers to translate brand targets into practical Google and Bing execution. - Own channel-level recommendations for budget allocation, account structure, bidding approach, testing priorities, and scale-up opportunities. - Partner with Google and Microsoft teams on betas, new campaign types, product changes, escalation paths, and platform-level opportunities. Team Leadership - Coach, teach, and develop acquisition managers working on Google and Microsoft Ads. - Hire, onboard, manage, and, where necessary, make replacement decisions for Google and Bing acquisition talent. - Own performance evaluation, goals, KPIs, feedback cycles, and personal development plans for the Google and Bing team. - Set the performance bar and craft standards for the team. - Review account work, train UA managers, and raise the overall quality of execution. - Make sure every brand has clear ownership, weekly reporting, and strong channel support. - Stay hands-on enough to audit accounts, challenge decisions, and guide execution from real account data. Account Architecture & Governance - Define standards for account structure, naming, conversion architecture, bidding, testing, reporting, documentation, and QA. - Review major account changes before launch and make sure changes are hypothesis-driven, measured, and documented. - Run monthly account audits across all Google and Microsoft Ads accounts. - Maintain clean documentation so account knowledge, automations, tests, and learnings are not dependent on one person. - Build repeatable standards that UA managers can follow across brands without losing brand-specific context. Policy & Compliance - Own Google and Microsoft Ads policy and compliance across all Ruby Labs brands. - Protect account health across all brands. - Own policy workflows for ad review, disapprovals, appeals, account restrictions, and escalation. - Work closely with brand teams on ad-to-landing-page consistency, claims, pricing, funnel compliance, and policy-sensitive testing. - Build prevention-first processes so policy issues are caught before launch. - Maintain direct escalation paths with Google and Microsoft representatives. - Have the authority to block launches that create material account or policy risk. AI-First Operating System - Own the Google and Bing acquisition knowledge base inside Claude, including playbooks, SOPs, audit frameworks, campaign QA checklists, prompts, and reusable workflows. - Design AI-assisted workflows for keyword research, campaign builds, audits, QA, reporting, opportunity discovery, and optimization review. - Train UA managers to use Claude workflows correctly and consistently in their daily Google and Bing work. - Evaluate workflow quality, improve the knowledge base over time, and turn successful processes into repeatable team standards. - Use AI to increase team speed and quality while keeping human judgment, compliance, and account safety at the center. QUALIFICATIONS - 7+ years of hands-on paid search experience. - Experience coaching, leading, hiring, and evaluating Google Ads specialists, UA managers, or paid search teams. - Direct ownership of large Google Ads budgets, ideally $5M+ per month hands-on and $10M+ per month at portfolio level. - Strong Search, Performance Max, Demand Gen, and YouTube experience. - Microsoft Ads experience, including Microsoft Audience Network. - Proven record scaling accounts profitably across multiple countries and languages. - Strong understanding of subscription economics: LTV, CAC, ROAS, payback windows, cohorts, and value-based bidding. - Deep Google Ads policy experience, including disapprovals, appeals, account restrictions, and compliance-heavy environments. - Strong account architecture, audit, documentation, and measurement discipline. - Ability to identify scaling opportunities and practical account improvements from account-level data. - Clear, direct communication with both acquisition managers and senior stakeholders. Strong Advantage - Experience managing enterprise-level search accounts or large multi-brand paid search portfolios. - Experience with Google Ads scripts, Google Ads API, SQL, or internal automation tools. - Experience building Claude, AI, or agentic workflows for marketing operations. - Experience building team knowledge bases, SOPs, QA systems, and training programs for paid acquisition teams. - D2C subscription, lead-gen, or consumer web funnel experience. - Experience with high-scrutiny categories, trademark-sensitive ads, or complex policy environments. - Experience working directly with Google or Microsoft teams on betas, product pilots, and escalation paths. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (60 minutes) - Final Interview (30 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Munich ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY    As part of our rapid global expansion we are looking for a Strategic Partner Lead for our SAP partnership in Germany to join our first-on-the-ground Germany Partner GTM team. Our ambitions are high and wide and to bring to market the most advanced AI technology, we are building a best-in-class Go-To-Market team. Builders wanted! In this role you will be instrumental in driving the strategy and execution for our SAP partnership globally.   WHAT YOU WILL DO   Build strategic partnership plans and executive relationships: - Negotiate or enhance partnership agreements and contracts, ensuring they are mutually beneficial and align with our company's interests. - Develop and execute strategic plans to drive pipeline and co-selling activities with SAP in Europe, APAC and the US. - Own end-to-end partnership responsibilities including financial business outcomes, co-sell, technical integrations, joint marketing campaigns, etc. - Develop and drive Mistral on SAP offerings including Sovereign AI - Expand the partnership within SAP to new product teams, industry sales teams, etc. - Align partner executive stakeholders to key Mistral executive counterparts.   Execute SAP plans to drive results: - Execute strategic partnership plans to achieve pipeline and revenue results as a critical part of the Global GTM team. - Serve as a point of escalation to help resolve field conflicts using your network of key contacts within both companies as well as your knowledge of each company’s strategic priorities - Lead the development and communication of the partnership performance analysis, including financial performance, agreed metrics, and related insights. - Provide enablement and support to strategic partners to ensure they are effectively promoting and selling our products or services.   Company Builder and Collaborator: - Collaborate with cross-functional teams to ensure the successful implementation of partnership initiatives. - Work with Mistral engineering and products team to help advance the customer experience for Mistral’s models and tools on SAP’s platform, including defining new routes to market through the SAP partnership - Develop a strong collaboration with Mistral’s GTM team to help drive pipeline and help advance opportunities to closure. - Align SAP Global and regional sales teams with Mistral’s sales counterparts and facilitate a regular MBR cadence.   WHO YOU ARE:   - Bachelor's degree in Business, Marketing, Information Technology, or a related field. An MBA or related advanced degree is preferred. - Minimum of 10 years of experience in GTM roles with 5+ years experience in partner management, business development or sales roles. - Deep knowledge and past experience working in the specific SAP ecosystem (organizational structure, relationships, offerings), preferably with the SAP AI teams. - Understanding of Sovereign AI partnerships and offerings - Ideally, a strong network at global level within SAP’s partner organizations.  - Knowledge of the SAP partner ecosystem and the sales motion between SAP and it partners - Excellent negotiation, communication, and interpersonal skills. - Strong understanding of the technology or software industry, with a focus on Cloud partnerships. - Ability to travel as needed to meet with strategic partners and attend industry events. - Strong analytical skills, with the ability to monitor and analyze partnership performance and provide actionable insights. - Builder and self-starter with the ability to work independently and as part of a team.     WHAT WE OFFER:   💰 Competitive cash salary and equity 🥕 Food : 150€ Monthly meal allowance 🥎 Sport : Monthly contribution to a Gympass subscription 🚴 Transportation : Monthly contribution to your mobility (parking charges or public transport) 🍼 Parental : Generous parental leave policy 🌎 Visa sponsorship   By applying, you agree to our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Philippines Looking for a Operations Associate to help us connect talented people with the best opportunities! 🚀 💚 About us: We're Huzzle - we connect top talents with leading companies across UK, US, and Europe. Hearty, family-like environment with a close-knit team of 30 working remotely. Mission: Helping people across the globe find fulfilling work. Emphasis on autonomy, encouraging each member to act as an entrepreneur within the team. We offer a steep learning curve and a chance to grow your skills rapidly. On the path to becoming an industry-leading company, but we need your talent and dedication to get there! Opportunity for growth and promotion if you do well! 💼 Your Role: Own the candidate experience from match to hire: Guide candidates through interviews and preparation Create compelling candidate briefs Call candidates to get their confirmation on roles Manage onboarding communication Regular check-ins to ensure success Support our client relationships: Help with sales follow-ups and outreach Coordinate interview scheduling Create client briefs and documentation Maintain strong communication throughout the hiring process Improve and optimize processes: Help optimize our communication workflows Support various team needs as we scale Track and improve key metrics Role Details: Start Date: Immediately Starting Salary: $600-800/m Requirements 🫵 About You: 1+ year in a communication-heavy role (customer service, recruitment, or appointment setting) You're a natural communicator - writing beautiful emails and speaking confidently comes easily to you You're super organized and love juggling multiple priorities without dropping the ball You're tech-savvy and comfortable with: CRM systems (Hubspot, Notion) Google Workspace (Docs, Sheets) Communication tools (Slack, Zoom) LinkedIn & Email You're ready for remote work with: A reliable laptop and internet connection Confidence in video calls and digital collaboration You have an eye for detail and take pride in keeping data clean You're adaptable and excited to learn new tools and processes Benefits 🏝️ The Perks: Work fully remote Competitive salary Be part of a high-growth team Make a real impact connecting talent with opportunity Learn and grow in a supportive environment

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! Role summary We are seeking a Senior Full Stack Engineer II to join our Digital Innovations team and help bring our most beloved brands to digital channels. In this role, you will own user-facing features end-to-end across frontend, GraphQL/APIs, services, and data, improving performance , reliability, security, and accessibility. You’ll lead technical design and delivery for complex cross-stack initiatives, partnering with Product, UX, and Engineering to align on tradeoffs and execution. As a senior technical leader, you’ll set the bar through hands-on building and reviews, drive consistent client/server architecture patterns, and mentor a team of engineers. What You’ll Do Lead cross-functional initiatives (Product + Design + Engineering) delivering user-facing features end-to-end Define frontend standards for Vue 3/React with TypeScript, including component and build system APIs. Promote state and GraphQL data patterns, performance budgets, and accessibility aligned with WCAG. Design and evolve GraphQL schemas and APIs that match product workflows. Build and ship backend changes in C#/.NET and/or Node.js, and make data model changes in Postgres/MongoDB driven by real usage and frontend needs. Mentor a team of engineers via pairing and code/design reviews to drive adoption of domain standards. Participate in on-call and incident response for your domain; drive root-cause fixes and embed security-by-default in features and APIs. Raise the agentic AI bar: model effective agent workflows for software development, share patterns for instructing and validating agents, and help fellow engineers ramp up. What You’ll Bring Required 7+ years building and shipping web products across frontend and backend. Strong frontend experience with Vue 3 and/or React + TypeScript, including large-codebase maintainability and accessible UI development (WCAG-aligned). Experience defining or evolving state management, component architecture, and design systems. Backend and data experience designing GraphQL/REST APIs and implementing services in C#/.NET and/or Node.js, with Postgres/SQL + MongoDB. Experience operating production services in AWS (deployments, debugging, scaling/observability basics). Proven track record to lead cross-team execution through clear design docs, technical discussions, partner alignment, and mentoring. Hands-on experience using AI agents for production delivery including validating and correcting AI-generated code. Nice to Have Event-driven patterns (queues/pub-sub). Prior experience breaking down monolithic framework architectures, built using .NET and C#, into smaller distributed services. Experience working with both relational (e.g., SQL Server, MySQL, Postgres) and non-relational databases (e.g., DynamoDB, MongoDB). Curiosity about or knowledge of Wizards brands (e.g., Magic: The Gathering). In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more. Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know. #Wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $158,500 — $237,700 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Worldwide Workplace: hybrid The Group Coordinator onboard the cruise ship Aroya will oversee and manage group bookings and events, ensuring seamless coordination and communication between the ship’s departments and the group host. The Group Coordinator will also handle special requests, organize group events, and provide personalized assistance to ensure an exceptional experience for the group.   Responsibilities   Coordinate all aspects of group bookings, including reservations and onboard activities. Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests. Organize and oversee group events, ensuring all logistical details are executed flawlessly. Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs. Handle any last-minute changes or challenges, providing effective and prompt solutions. Assist with the distribution of welcome packages, event schedules, and promotional materials to group members. Maintain accurate records of group activities, requests, and special requirements. Ensure compliance with all guest service standards and protocols. Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination. Provide exceptional customer service to enhance group members’ overall experience. Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements. Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information. Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests. Manage VIP group requests, providing enhanced services to high-profile group guests. Collect and address feedback from group leaders and members to continually improve service delivery.   Requirements: Previous experience in group coordination, event planning, or a similar role, preferably in a cruise ship. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Ability to multitask and handle dynamic, fast-paced environments. Proficiency in computer systems, including reservation software. Problem-solving abilities and the ability to work under pressure. Fluency in English and Arabic; additional languages are a plus.   Documentation Requirements:   Valid passport and visas as required. STCW certification or willingness to obtain. Valid Medical certificates  For Pooling purposes Contract length: 4 months on/ 2 off

Location: Kuala Lumpur, Malaysia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a data-driven and strategic Senior Manager, Customer Value to relentlessly focus on maximizing trading activity, portfolio diversification, and loyalty tier progression. In this role, you will bridge the gap between Product, CRM, and Trading functions to commercialize loyalty programs and drive sustainable revenue diversification. You will lead global campaigns that consistently deliver high-profit margins while leveraging behavioral data to unlock exponential growth. Key Responsibilities Customer Value Strategy & Ownership Own the customer value Key Results (KRs), specifically focusing on increasing trading activity, portfolio diversification, and upward loyalty tier migration. Define and deliver comprehensive customer value strategies to move users from the bottom of the funnel through to high-value tiers. Develop and implement an overarching revenue diversification strategy and workflow in alignment with regional owners and key stakeholders. Cross-Functional Leadership Lead cross-functional alignment on goals, plans, and workflows, ensuring seamless collaboration between regional managers, Trading, Proposition, Product, CRM, and Client-Facing teams. Drive adoption of crypto funding mechanisms across the global client base. Revenue Diversification Drive global revenue diversification strategies for key trading products (FX majors, indices, cryptocurrencies, etc.), partnering with Brand, Acquisition, Product, and Client-Facing teams to accelerate adoption. Increase trading revenue while reducing concentration risk through active cross-selling. Collaborate with the Data and CRM teams to build automated cross-selling journeys that improve efficiency and scalability. Planning & Commercialization Create monthly and quarterly customer value plans and roadmaps aligned with regional business objectives. Develop and implement marketing plans to maximize loyalty program commercialization through close cross-functional collaboration. Build and test value toolkits tailored to different customer segments. Campaign & Growth Leadership Lead end-to-end global campaign strategy, roadmap, and execution, coordinating across Trading, Product, Brand, Acquisition, and Client-Facing teams. Scale high-impact initiatives such as digital trading contests and instrument-specific promotional campaigns to drive both short- and long-term revenue growth. Monitor and manage promotional costs to consistently deliver profit margins of 50% or higher. Performance Reporting Leverage reporting tools such as Power BI, Bloomberg, and Amplitude to identify trading trends and uncover growth opportunities. Qualifications 7+ years of experience in Customer Value Management, preferably within brokerage or financial services. Strong expertise in behavioral analytics platforms (e.g., Amplitude), business intelligence tools (e.g., Power BI), and financial data platforms (e.g., Bloomberg). Proven ability to identify opportunities and solve business challenges using data. Deep experience managing customer value initiatives, including loyalty program strategy and operations. Demonstrated success leading global campaigns with high cost efficiency and measurable business impact. Solid understanding of financial trading instruments, including FX, metals, indices, cryptocurrencies, commodities, and current market trends. Ability to own Key Results (KRs) end-to-end, from strategic planning through execution and operational delivery. Strong communication and stakeholder management skills, with experience aligning Product, Trading, CRM, Client-Facing, and business teams toward shared objectives. Key Performance Indicators (KPIs) Growth in trading revenue, trading volume, and customer deposits. Reduction in concentration risk through increased cross-selling adoption. Customer tier progression and loyalty program uplift. Adoption rate of crypto funding solutions.

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. Job Description Our client is looking for a motivated and results-driven Business Development Executive to join their team, focusing on medical devices/injectable products. In this role, you will be responsible for developing and executing sales strategies, building strong relationships with healthcare professionals, and driving new business opportunities. This position is ideal for individuals with experience in medical sales who are eager to grow their career in a supportive and collaborative environment. Key Responsibilities Promote and sell our range of medical devices/injectable products to medical professionals in clinics and hospitals Conduct product demonstrations to showcase the benefits and features of medical devices/injectable products Work with marketing team to achieve a synergy of marketing plans with sales efforts Support the implementation of events such as product launches, trade exhibitions, seminars, workshops, product demonstrations, etc Develop, build and maintain relationships with healthcare professionals and clients Identify potential clients and generate new business opportunities Attend industry conferences and trade shows to generate leads and expand the customer base Collaborate with internal teams to ensure timely delivery of orders Key requirements Preferably with experience in medical device and injectable products Passion for and strong interest in the medical aesthetic industry Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Able to build and maintain strong relationships with healthcare professionals and clients Positive, dynamic and results-oriented Pleasant disposition Team player and self-starter Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement