Location: Dhahran, Saudi Arabia
Key Responsibilities
Support the planning and delivery of strategic transformation programs.
Coordinate with internal teams, business units, and external consultants.
Track project progress, identify risks, and prepare status updates for management.
Ensure projects align with the organization's strategy and target operating model.
Assist in developing business cases and project scopes.
Support the design of operating models and organizational structures.
Facilitate meetings, workshops, and stakeholder discussions.
Required Skills
Strong communication and presentation skills.
Good analytical and problem-solving abilities.
Experience with project management tools such as MS Project, Jira, Confluence, or Smartsheet.
Ability to manage stakeholders and external vendors.
Strong organizational skills and attention to detail.
Preferred Experience
Experience in large-scale business transformation or change management.
Knowledge of Project Management Consultant (PMC) environments.
Familiarity with Enterprise Architecture frameworks (e.g., TOGAF).
Required Certifications
PMP (Project Management Professional)
– Required
Preferred Certifications
PgMP (Program Management Professional)
CCMP (Certified Change Management Professional)
Education
Bachelor's degree in one of the following:
Project Management
Industrial Engineering
Business Administration (MBA is a plus)
Computer Science
Information Systems
Systems Engineering
Location: Dhahran, Saudi Arabia
Eram Talent
is seeking a highly analytical and detail-oriented
Program Controller
on behalf of our esteemed client in Dhahran. In this role, you will play a critical part in supporting enterprise-level strategic programs by driving financial oversight, program governance, performance tracking, and executive reporting.
The ideal candidate possesses strong financial acumen, expertise in dashboard design, and the ability to synthesize complex project data into actionable insights for senior leadership.
Key Responsibilities
Cost & Benefits Validation:
Support cost estimation, calculate estimated program benefits, and validate financial outcomes against business cases.
Program Governance & Management:
Apply strong program governance frameworks to support the planning, coordination, and execution of strategic enterprise transformation initiatives.
Dashboard Development:
Design, build, and maintain comprehensive performance dashboards tracking financial metrics, schedules, risks, and benefit realization.
Executive Reporting:
Synthesize complex program data into clear, concise, and visually compelling communication materials to facilitate executive decision-making.
Variance Analysis:
Conduct detailed variance analysis (cost vs. budget, schedule vs. plan) and propose proactive corrective action plans.
Risk & Issue Tracking:
Track program risks and issues within established governance frameworks, ensuring effective mitigation strategies are implemented.
Analytical & Quantitative:
Strong ability to interpret complex financial data, perform quantitative modeling, and deliver clear strategic insights.
Problem-Solving:
Proven ability to identify, analyze, and resolve cost overruns or budget deviations effectively.
Communication & Collaboration:
Excellent written and verbal communication skills with a strong track record of collaborating across Project Management and Finance teams.
Technical & Data Tools:
* Advanced proficiency in
Microsoft Excel
(Pivot tables, complex formulas, financial modeling).
Hands-on proficiency in
Power BI
,
Tableau
, or similar dashboarding tools.
Familiarity with project management platforms (e.g.,
MS Project, Jira, Confluence, Smartsheet
).
Attention to Detail:
High accuracy and precision in data analysis and financial reporting.
Requirements
Education:
Bachelor’s degree from an accredited institution in one of the following fields:
Finance
Accounting
Economics
Business Administration
Information Systems
Industrial Engineering (with a focus on Finance)
Academic Threshold:
Minimum GPA of
3.0 / 4.0
(or
4.0 / 5.0
equivalent).
Hands-on experience with
Earned Value Management (EVM)
principles.
Familiarity with tracking
Capital Expenditure (CapEx)
and
Operational Expenditure (OpEx)
.
Knowledge of
Enterprise Resource Planning (ERP)
systems for integrated financial tracking.
Preferred Certifications
Certified Cost Professional (
CCP
) or Certified Cost Technician (
CCT
)
Certified Financial Planner (
CFP
) or Certified Management Accountant (
CMA
)
Project Management Professional (
PMP
)
Microsoft Certified: Data Analyst Associate (
Power BI
)
Microsoft Office Specialist (
MOS
) – Advanced Excel
Location: Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia
We are seeking a highly motivated
Change Management & Communications Specialist
to support enterprise-wide transformation initiatives by ensuring the successful adoption of new business processes, systems, and organizational changes. The successful candidate will develop and execute change management strategies, engage stakeholders at all organizational levels, and create effective communication plans that promote awareness, understanding, and adoption of change initiatives. The role requires close collaboration with business leaders, project teams, and subject matter experts to minimize resistance, improve employee readiness, and ensure the successful delivery of transformation programs.
Key Responsibilities:
Develop and implement change management and communication plans for business transformation projects.
Conduct stakeholder engagement, change impact, and organizational readiness assessments.
Prepare communication materials, presentations, newsletters, and awareness campaigns.
Coordinate training activities and support employees during organizational changes.
Monitor change adoption, collect feedback, and prepare progress reports for management.
Facilitate workshops, meetings, and discussions with stakeholders and project teams.
Support digital transformation initiatives and ensure smooth implementation of new processes and ways of working.
Requirements
Bachelor's degree in Business Administration, Human Resources, Communications, Organizational Psychology, or a related field.
Minimum 5 years of experience in Change Management, Organizational Development, or Business Transformation.
Experience in stakeholder management, change impact assessment, and organizational readiness activities.
Strong written and verbal communication skills in Arabic and English.
Good knowledge of change management methodologies such as Prosci ADKAR or Kotter's Change Model.
Experience supporting digital transformation or ERP implementation projects is preferred.
Professional certifications such as Prosci, CCMP, or Business Communications are an advantage.
Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia
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Location: Dubai, United Arab Emirates
We are seeking a highly professional and client-focused Medical Receptionist to join our premium aesthetic clinic in Al Barsha 2, Dubai.
As the first point of contact for our clients, you will play a key role in delivering an exceptional patient experience. We are looking for someone with excellent interpersonal skills, a polished and well-groomed professional appearance, outstanding communication abilities, and a genuine passion for customer service.
Key Responsibilities
Welcome and assist patients in a warm, courteous, and professional manner.
Manage appointment scheduling, confirmations, and follow-ups.
Answer phone calls, WhatsApp messages, and patient inquiries promptly.
Register new patients and maintain accurate medical records.
Coordinate with doctors, therapists, and clinic staff to ensure smooth daily operations.
Process payments and issue invoices.
Handle patient concerns professionally and escalate issues when necessary.
Maintain the cleanliness and organization of the reception area.
Assist with administrative duties and clinic documentation.
Deliver a premium customer experience that reflects the clinic's high standards.
Requirements
Previous experience as a Medical Receptionist, Front Desk Executive, or Receptionist in an aesthetic clinic or salon, dermatology clinic, cosmetic clinic, dental clinic, or healthcare facility is preferred.
Excellent verbal and written English communication skills (additional languages are an advantage).
Strong customer service and interpersonal skills.
Professional, polished, and well-groomed presentation suitable for a luxury client-facing environment.
Confident, approachable, and able to build rapport with patients.
Strong organizational and multitasking abilities.
Comfortable using appointment scheduling systems and Microsoft Office.
Ability to work in a fast-paced environment while maintaining attention to detail.
Benefits
Competitive salary package.
Employment Visa.
Medical Insurance.
Supportive and professional working environment.
Career growth opportunities within a premium aesthetic clinic.
Location: White Plains, NY
QA Engineer
At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.
Position Overview
If you are looking to align yourself with two of the largest growth industries: healthcare and technology, while joining one of the fastest-growing companies within those segments, Rectangle Health is the place for you!
We are seeking a highly skilled, detail-oriented, and self-directed QA Engineer with a strong background in automated UI and API testing. The ideal candidate will have 2–4 years of experience in quality assurance, with a proven track record of building and maintaining robust test automation frameworks. As a QA Engineer, you will be an essential part of our Engineering department, helping to maintain and improve the innovative solutions that thousands of healthcare providers rely on every day. Your work safeguards the quality and reliability of our products, giving the organization the confidence to deliver quickly without compromising the trust our customers place in us.
Beyond technical ability, we’re looking for someone who takes ownership, works proactively across teams, and follows through reliably once ramped up on their product area. Experience in the Payments domain and performance testing is a strong plus. You will receive the training, tools, and support to keep growing as a QA Engineer, including hands-on access to cloud environments and AI-assisted development tools.
Primary Job Duties:
Test Automation:
Design, develop, and maintain automated test scripts for UI and API testing across functional, regression, integration, and end-to-end coverage.
Test Planning & Strategy:
Contribute to test planning, test reviews, and the continuous improvement of QA processes: helping decide what to test, not just how to implement it.
Cross-Team Collaboration:
Collaborate with developers, product managers, and other QA engineers to understand requirements and ensure comprehensive test coverage.
Requirement Clarification:
Proactively follow up with product and engineering to clarify requirements when ticket or acceptance details are incomplete.
Defect Reporting:
Execute and analyze automated test results and report defects with detailed documentation.
CI/CD Integration:
Integrate automated tests into CI/CD pipelines.
Documentation Ownership:
Anticipate documentation needs and initiate them: test coverage, processes, and automation workflows.
Agile Collaboration:
Participate in sprint ceremonies and advocate for quality throughout the development lifecycle in a dynamic, fast-paced environment.
Minimum Qualifications:
2–4 years of experience in QA engineering with a focus on automation.
Proficiency in automated UI testing frameworks, preferably Playwright with JS/TypeScript.
Strong hands-on experience with API automation.
Solid understanding of QA methodologies, tools, and processes.
Experience with version control systems (e.g., Git) and CI/CD tools (GitHub Actions).
Experience working in an Agile/Scrum development environment.
Experience working with AI coding assistants (e.g., GitHub Copilot, Cursor, Claude) to accelerate test development and debugging.
Preferred Qualifications:
Experience in the Payments domain.
Exposure to performance testing tools (e.g., K6).
Knowledge of cloud platforms (e.g., AWS).
What We’re Looking For:
Works independently once onboarded and manages priorities with minimal oversight.
Proactive — anticipates needs and moves work forward without waiting to be prompted on every step.
Collaborates effectively across engineering, product, and QA teams.
Highly organized, with strong follow-through and ownership of work through completion.
Resourceful — uses available documentation, tools, and data to find answers and gather information independently.
Receptive to feedback and committed to continuous learning and growth.
Compensation & Benefits:
$90,000 – $115,000 (commensurate with experience)
Competitive Medical Health Plans, Low, Mid, High.
Employer Paid
Low Medical Plan for Employee & Dependents (HSA Eligible)
Employer Paid
Dental & Vision for Employee
Employer Paid
Life Insurance for Employee
Employer Paid
Long-term Disability
for Employee
Employer Paid
Hospital Confinement for Employee ~ (If enrolled in Medical)
+ Voluntary Supplemental Insurance Coverage Options
15 days PTO &
7 Sick Days Annually
10 Fixed Paid Holidays Off Annually
401(k) Matching up to 3%
About Us:
Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
View our CCPA disclosure notice here
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
We are seeking a highly experienced Supply Chain Subject Matter Expert to support an anticipated Department of State program focused on humanitarian assistance activities. The Supply Chain Subject Matter Expert will provide technical expertise to support monitoring, evaluation, third-party monitoring (TPM), assessments, and verification activities relating to humanitarian supply chains. Working closely with project leadership and technical teams, the Supply Chain SME will design and implement methodologies to assess supply chain performance, commodity accountability, logistics systems, warehousing, distribution networks, and last-mile delivery in complex and crisis-affected environments.
This position is based in the Washington, D.C. metropolitan area and will require international travel. This role is contingent upon award.
Responsibilities
Provide technical leadership on humanitarian supply chain assessments, monitoring activities, and third-party verification assignments.
Design methodologies and tools to assess procurement, warehousing, transportation, inventory management, commodity tracking, distribution systems, and last-mile delivery.
Evaluate the efficiency, effectiveness, integrity, and accountability of humanitarian supply chains operating in complex and high-risk environments.
Support financial and commodity verification activities to ensure commodities, equipment, and humanitarian assistance reach intended beneficiaries.
Assess risks relating to diversion, fraud, waste, abuse, inventory losses, and supply chain vulnerabilities, and recommend mitigation measures.
Review logistics information systems, inventory controls, warehouse operations, transportation networks, and supply chain documentation for compliance with client requirements and international best practices.
Provide technical input into monitoring, evaluation, special studies, rapid assessments, and operational reviews involving humanitarian logistics and supply chain performance.
Develop technical reports, findings, recommendations, and presentations for U.S. Government clients.
Mentor field teams and provide technical guidance on supply chain monitoring methodologies, quality assurance, and data interpretation.
Collaborate with MEL, TPM, financial verification, and sectoral specialists to produce integrated analytical products and high-quality deliverables.
Minimum Qualifications
Minimum 10 years of experience supporting humanitarian logistics, supply chain management, procurement oversight, commodity accountability, or related functions is
REQUIRED.
Prior experience with USAID's Bureau for Humanitarian Assistance (BHA), the Department of State's Bureau for Population, Refugees, and Migration (PRM), the Department of State's Bureau for Disaster and Humanitarian Response (DHR), and/or any of their predecessor offices, within the past three (3) years is
REQUIRED.
Deep familiarity with delivery of U.S. federal humanitarian assistance, disaster response, stabilization, and/or similar crisis-oriented programming is
REQUIRED.
Demonstrated experience assessing or overseeing humanitarian supply chains, including procurement, warehousing, transportation, inventory management, distribution systems, and commodity tracking is
REQUIRED.
Experience conducting supply chain assessments, logistics audits, operational reviews, third-party monitoring, financial verification, or compliance reviews in humanitarian or development programs is
REQUIRED.
Experience operating in conflict, post-conflict, disaster, or other complex operating environments is
REQUIRED.
Familiarity with internationally recognized humanitarian logistics and supply chain standards and best practices (including those used by UN agencies, NGOs, and U.S. Government humanitarian programs).
Strong analytical, report writing, and communication skills with demonstrated experience producing technical findings and recommendations for senior stakeholders.
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, International Development, Engineering, Public Administration, or a related field is
REQUIRED.
Preferred Qualifications
Master's degree in Supply Chain Management, Logistics, Business Administration, International Development, Engineering, Public Administration, or a related field
PREFERRED.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$97,200
—
$165,600 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Yerevan, Armenia
Description
We are seeking a detail-oriented and proactive
InfoSec Compliance Operations Specialist
to support the implementation and ongoing operation of the organization’s Information Security governance, compliance, policy, and certification activities.
This is a hands-on, execution-focused role. The specialist will assist with maintaining policies and procedures, collecting and organizing compliance evidence, supporting audits and certifications, updating Information Security documentation, monitoring assigned actions, and coordinating routine communications with internal and external stakeholders.
The role does not include formal management responsibility, strategic ownership of the Information Security program, approval authority, or independent decision-making regarding risk acceptance, policy approval, or compliance exceptions.
Responsibilities
Support the implementation and ongoing operation of Information Security governance, compliance, and ISMS activities
Maintain compliance documentation, control matrices, risk registers, evidence repositories, corrective-action trackers, and related records
Collect, review, organize, and maintain evidence for ISO/IEC 27001, PCI DSS, internal audits, external assessments, and certification activities
Support the preparation, review, publication, version control, and periodic update of Information Security policies, standards, procedures, and guidelines
Track compliance gaps, audit findings, risk-treatment actions, remediation activities, responsible owners, and completion deadlines
Support internal and external audits, readiness assessments, control reviews, and certification activities
Prepare compliance reports, audit updates, policy summaries, risk documentation, meeting materials, and management-review content
Assist with maintaining the Information Security risk register, control inventory, Statement of Applicability, and supporting documentation
Support customer security questionnaires, third-party assessments, and routine coordination with IT, Legal, Procurement, Compliance, and business teams
Follow up with responsible stakeholders on outstanding evidence, document reviews, corrective actions, and compliance deadlines
Requirements
Relevant education or professional experience in Information Security, cybersecurity, compliance, risk management, audit, policy administration, or a related field
Strong understanding of Information Security governance, risk, compliance, internal controls, and standards such as ISO/IEC 27001 or PCI DSS
Experience preparing, reviewing, updating, or maintaining policies, procedures, compliance records, or audit documentation
Strong documentation, business-writing, communication, organizational, and stakeholder-coordination skills
Ability to manage multiple deadlines, follow established procedures, work with technical and non-technical teams, and handle confidential information appropriately
Location: Lagos, Nigeria
Who We Are:
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role:
The Portfolio Manager is responsible for developing, implementing, and managing credit portfolio strategies that support the Bank's expansion into new markets and regions. The role ensures sustainable portfolio growth by balancing risk, profitability, and customer acquisition while adapting credit strategies to local market dynamics and regulatory environments.
This role will lead portfolio performance monitoring, market analysis, credit strategy optimization, and expansion initiatives across multiple geographies. Working closely with Credit Risk, Product, Finance, Data, Collections, and Business teams, the Portfolio Manager will drive data-driven decisions that maximize portfolio quality and business performance.
This role is ideal for someone with strong expertise in portfolio management, retail lending, credit analytics, and expansion strategy within banking or fintech.
What You Will Do:
Develop and execute portfolio strategies to support expansion into new markets and regions.
Design localized credit strategies based on customer behaviour, market conditions, regulatory requirements, and portfolio performance.
Monitor portfolio quality, profitability, and growth across multiple regions using key credit risk metrics.
Analyse portfolio trends, customer segments, and product performance to identify growth opportunities and emerging risks.
Perform portfolio forecasting, scenario analysis, stress testing, and profitability assessments.
Recommend enhancements to underwriting policies, pricing strategies, and portfolio limits to optimise business performance.
Partner with Product and Business teams to support the launch of new lending products and market expansion initiatives.
Monitor key portfolio indicators including delinquency, default rates, recoveries, vintage performance, roll rates, and loss trends.
Conduct deep-dive analysis on regional portfolio performance and provide actionable recommendations to senior management.
Collaborate with Finance on Expected Credit Loss (ECL), impairment analysis, and portfolio provisioning.
Develop automated dashboards and portfolio reporting to support executive decision-making.
Drive continuous improvement initiatives across portfolio analytics, reporting automation, and risk management processes.
Ensure compliance with internal credit policies, regulatory requirements, and governance standards.
Work closely with Risk, Data Science, Technology, Collections, and Operations teams to improve portfolio performance and customer outcomes.
Requirements
What You Bring
Educational Qualification:
Bachelor's degree or Higher National Diploma in Finance, Economics, Statistics, Mathematics, Business Administration, Engineering, Computer Science, or a related quantitative discipline.
A Master's degree is an added advantage.
Professional Certifications:
Financial Risk Manager (FRM) or Chartered Financial Analyst (CFA) certification is preferred.
Professional certifications in Credit Risk Management or Portfolio Management are an added advantage.
Microsoft Power BI, SQL, Python, SAS, or equivalent data analytics certifications are desirable.
Experience:
Minimum of 5–7 years of experience in Portfolio Management, Credit Risk, Credit Analytics, or Retail Lending.
Hands-on experience managing consumer lending portfolios within banking, fintech, or other financial institutions.
Experience supporting regional expansion, multi-market portfolios, or new market launches is an added advantage.
Professional Competencies:
Strong understanding of retail lending, portfolio management, and credit risk principles.
Experience analysing portfolio performance using key risk and financial metrics.
Knowledge of IFRS 9, Expected Credit Loss (ECL), impairment analysis, and portfolio profitability.
Strong analytical skills with experience using SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Experience with portfolio segmentation, vintage analysis, roll rates, delinquency monitoring, and stress testing.
Strong understanding of lending products, customer behaviour, and market dynamics.
Excellent communication, stakeholder management, and presentation skills.
Strong commercial acumen with the ability to balance business growth and portfolio quality.
Ability to work effectively in a fast-paced, data-driven environment while managing multiple priorities.
This Role Is Ideal For You If:
You enjoy building and optimising lending portfolios across new markets.
You are passionate about using data to drive strategic business decisions.
You thrive in high-growth, fast-paced financial services environments.
You enjoy collaborating with cross-functional teams to deliver business outcomes.
You are motivated by solving complex portfolio and credit risk challenges.
You May Not Enjoy This Role If:
You prefer operational or administrative work over strategic portfolio management.
You are uncomfortable working with large datasets and financial analysis.
You dislike balancing commercial growth with risk management.
You prefer highly repetitive work with limited opportunities for innovation and strategic thinking.
Benefits
What's In It For You:
Opportunity to lead portfolio strategy for regional expansion within a fast-growing fintech organisation.
Exposure to large-scale lending portfolios, market expansion, and strategic growth initiatives.
Opportunity to collaborate with Credit Risk, Product, Finance, Data, Engineering, and Executive Leadership teams.
Continuous learning, professional certifications, and career development opportunities.
Competitive compensation and the opportunity to influence business growth while managing portfolio performance across multiple markets.
Location: Lagos, Nigeria
Who We Are:
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role:
The Credit Policy Analyst is responsible for designing, implementing, and continuously improving credit policies and underwriting strategies for new lending products, including Credit Cards, Credit Lines, Buy Now Pay Later (BNPL), Merchant Financing, and other emerging digital credit solutions.
The role partners closely with Credit Risk, Product, Data Science, Fraud, Technology, Finance, and Operations teams to ensure new products are launched with robust credit decisioning frameworks that balance portfolio growth, customer experience, profitability, and risk management.
This role is ideal for someone with strong expertise in credit policy development, consumer lending, and data-driven decision-making within a fast-paced banking or fintech environment.
What You Will Do:
Design and develop credit policies for new lending products, including Credit Cards, Credit Lines, BNPL, Merchant Financing, and other digital lending solutions.
Define customer eligibility criteria, underwriting standards, credit limits, pricing strategies, and approval rules for new products.
Develop, test, and optimize credit decision rules, scorecards, and policy frameworks to improve portfolio quality and customer acquisition.
Monitor the performance of newly launched products and recommend policy enhancements based on portfolio analytics and business performance.
Conduct policy simulations, scenario analysis, and impact assessments before implementing credit policy changes.
Collaborate with Product, Data Science, Fraud, Engineering, Collections, and Finance teams throughout the product development lifecycle.
Analyse customer behaviour, repayment trends, portfolio performance, and profitability to support policy improvements.
Recommend changes to approval strategies, credit limits, pricing, and risk controls based on portfolio performance and market trends.
Develop automated dashboards, portfolio monitoring reports, and policy performance metrics for management reporting.
Support A/B testing and champion/challenger strategies to continuously improve credit decisioning.
Ensure all credit policies comply with regulatory requirements, internal governance standards, and the Bank's risk appetite.
Maintain comprehensive documentation of credit policies, governance approvals, decision rules, and implementation procedures.
Support audits, regulatory reviews, and compliance activities relating to credit policy management.
Requirements
What You Bring
Educational Qualification:
Bachelor's degree or Higher National Diploma in Finance, Economics, Statistics, Mathematics, Computer Science, Engineering, Business Administration, or a related quantitative discipline.
A Master's degree is an added advantage.
Professional Certifications:
Financial Risk Manager (FRM), Chartered Financial Analyst (CFA), or equivalent risk management certification is preferred.
Credit Risk or Consumer Lending certifications are an added advantage.
Professional certifications in SQL, Python, SAS, Power BI, or Data Analytics are desirable.
Experience:
Minimum of 4–6 years of experience in Credit Policy, Credit Risk, Portfolio Analytics, Consumer Lending, or Lending Strategy.
Hands-on experience designing or managing credit policies for retail or digital lending products.
Experience within banking, fintech, consumer finance, or other regulated financial institutions.
Experience supporting the launch of new lending products is an added advantage.
Professional Competencies:
Strong understanding of consumer lending, underwriting principles, and credit policy management.
Experience developing credit strategies for products such as Credit Cards, Credit Lines, BNPL, Merchant Financing, or unsecured lending products.
Knowledge of scorecards, decision engines, credit bureau data, affordability assessments, and risk-based pricing.
Strong analytical skills with experience using SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Understanding of portfolio monitoring, IFRS 9, Expected Credit Loss (ECL), and portfolio performance metrics.
Experience conducting policy performance analysis, segmentation, champion/challenger testing, and portfolio optimisation.
Excellent analytical, communication, and stakeholder management skills.
Strong attention to detail with the ability to balance business growth, customer experience, and credit risk.
This Role Is Ideal For You If:
You enjoy designing credit strategies for innovative lending products.
You are passionate about balancing business growth with prudent risk management.
You enjoy using data and analytics to improve customer decisioning.
You thrive in collaborative, cross-functional product development environments.
You enjoy solving complex lending and credit policy challenges.
You May Not Enjoy This Role If:
You prefer operational or administrative work over analytical and strategic roles.
You are uncomfortable making data-driven credit policy recommendations.
You dislike working with large datasets, policy optimisation, and performance analytics.
You prefer highly repetitive work with limited opportunities for innovation.
Benefits
What's In It For You:
Opportunity to shape the credit strategy for innovative lending products within a leading fintech organisation.
Hands-on experience launching and optimising products such as Credit Cards, Credit Lines, BNPL, and Merchant Financing.
Exposure to Product, Data Science, Risk, Engineering, Finance, and Executive Leadership teams.
Continuous learning, professional certification support, and career development opportunities.
Competitive compensation and the opportunity to solve complex, real-world lending and credit risk challenges.
Location: Tbilisi, Georgia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service?
Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading!
Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia.
As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team.
As our Support Manager you will lead our Shared Service Center team and inspire the high-quality standard of service that we provide to our customers and partners. With their excellent management skills, our Support Managers ensure that our Support Leads are running the operations between customers, restaurant partners and courier partners smoothly.
What you’ll be doing
Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
Guide and coach the team in order to improve the associate’s performance, personal development and happiness
Implement new work procedures and features and encourage feedback around these
Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements.
Together with the Content, Training and Quality team, develop the quality and content processes within the Support operations in line with the training operations
Collaborate closely with other teams to meet the needs of the customers and improve overall level of service.
Lead by example and show what customer-obsessed means: At Wolt, the Support Team knows that customer interactions serve a larger purpose than simply fixing problems. The Support Manager will lead by example and raise the bar for the way support is provided at Wolt.
Our humble expectations
You can formulate yourself very well, both verbally as well as in written form in English and Georgian.
You are customer obsessed and have experience in Customer Support or Customer Service.
You have 3-5 years of experience in leading a team, preferably leading a leadership team or other more senior team
You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise.
You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
You have strong presentational skills and proficiency in Office tools
Any trainings or experience in people or project management are an advantage
A degree in Business Administration is a strong plus!
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're standing up a dedicated executive support function within IT, and we're hiring the IT Support Engineer who will build it. IT Support is the front door for every employee technology need at Anthropic, and this role creates its most visible lane: white-glove support for our executives, their administrative business partners (ABPs), and our board.
You'll define what that service looks like: the support model for execs, board, and ABPs, the runbooks behind it, the intake and escalation paths, and the trusted relationships with ABPs and exec staff that make it work. You'll set the bar for discretion and polish as you go. You'll also be the person our leadership reaches when technology gets in the way. The requests that land in this lane range from routine to highly sensitive, and many arrive urgent: an executive locked out minutes before a meeting, an AV issue in a room full of leadership, a board member who needs setup handled quietly and correctly the first time. You own the request end to end and pull in specialist functions or IT Engineering pods as needed.
Responsibilities
Stand up the executive support intake channels and run it: monitor, respond, and follow through on every request from executives, ABPs, and board members
Define the white-glove service model for discretion-sensitive asks and deliver to it, holding confidentiality under pressure
Design the board-meeting AV support playbook with the AV pod, and provide AV support for executive rooms and board meetings, from setup and pre-checks through live triage
Create exec-support runbooks and SLAs that keep the service consistent as it grows
Build trusted relationships with ABPs and executive staff, and establish clear intake paths so leadership knows exactly where to go
Handle ABP escalations and exec-urgent issues calmly, and route into specialist lanes or IT Engineering pods when a request needs them
Establish the board member device, account, and access setup process with our Onboarding lane
Work the shared ticket queue with the SF Core team: walk-ups, desk-side help, hardware swaps, it-assist overflow, and AV T1 triage
Participate in the Core on-call rotation and contribute to the knowledge base and runbooks
Maintain a regular on-site presence in San Francisco
You may be a good fit if you have
7+ years of experience in IT support and 3+ years in executive support
Experience standing up a service or program from scratch, such as an executive support desk, a VIP support function, or a white-glove service
Experience supporting executives, their assistants, or a board to a white-glove standard
A track record of handling sensitive requests with discretion, and the judgment to know what stays confidential without being told
Strong hands-on IT support fundamentals: macOS-primary fleets, identity and access, SaaS troubleshooting, hardware lifecycle
AV fluency for executive rooms and board meetings: you can set up, verify, and fix a room under time pressure
Composure when an urgent escalation lands, and the judgment to know when to pull in help
High polish and low ego: you take pride in service quality and still pick up whatever the team needs, including the ordinary queue work
A security-first mindset and excellent judgment about when user experience yields to security requirements
Comfort with ambiguity: you can make progress before the process exists, and you enjoy shaping how things should work
The instinct to write things down: runbooks, KB articles, and status updates that keep people informed
Nice to have
Experience supporting a C-suite or board of directors at a company with significant security or compliance requirements
AV depth beyond first response, such as broadcast, live events, or room design input
Experience building runbooks, self-service content, or support automation
Experience supporting AI/ML research environments or highly technical user bases
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE OBSERVABILITY PLATFORM TEAM
The Observability Platform team exists to make production legible to every engineer and AI agent at Wealthsimple, on their first day and every day after. Every request, job, and user action produces a signal, and our job is to turn that signal into a fast, high-cardinality data asset that anyone can question. A business stakeholder investigating a drop in conversions, a service owner tracing a slow endpoint, an engineer validating a release, and an AI agent confirming its own change should all reach for the same data and get an answer in seconds.
We treat the platform as a product, and the engineers, service owners, and business stakeholders who depend on it as our partners. Our mission is to build the wide-event data model, the query foundation, and the golden paths that connect people to production data. We instrument on open standards such as OpenTelemetry so switching costs are a configuration change rather than a rewrite, and we optimize for the questions people did not anticipate rather than for pre-built dashboards.
As the founding Software Development Manager for this team, you will hire and lead the engineers who build this foundation, and set the technical vision that shapes how Wealthsimple understands its systems for years to come.
IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO:
- Build the wide-event data model at the heart of the platform. Lead an events-first foundation on open standards such as OpenTelemetry, including the schema, SDKs, libraries, and instrumentation defaults that make rich, consistent, high-cardinality telemetry the path of least resistance for every team.
- Build the query foundation that connects people to production data, and make it legible to AI agents. Design the columnar or streaming backends, the tagging and context-propagation standards, and the access patterns, including protocols such as MCP, that let a business stakeholder, a service owner, an engineer, or an AI agent ask an unanticipated question and get a fast answer.
- Connect production data to business impact. Tie telemetry to client experience and business outcomes through SLOs and user flows, so teams see a problem in the numbers that matter before clients feel it. This is detection framed as a data question, not a wall of machine-state alerts.
- Define what observability means at Wealthsimple, set a multi-year roadmap, and align engineering and leadership behind it.
- Own the tool and vendor strategy across the observability stack, including how we get the most from Datadog while reducing lock-in and managing cost.
- Prove value on pilots. Start with one or two teams to validate the approach before scaling it across the organization.
- Hire and lead the team, and own career development, performance management, coaching, and a culture of technical excellence.
- Stay hands-on, and move fast with AI coding tools such as Claude Code fluently to prototype, unblock the team, and raise its bar for building with AI.
WHAT YOU'LL BRING:
- 7+ years in software engineering, with a software development background. You build platforms as software, with the testing, design, and engineering rigor that implies.
- Direct, hands-on experience treating telemetry as a data problem. You have designed wide structured events, managed high cardinality, and worked with columnar or streaming backends, sampling, tagging, and context propagation. This is the core of the role.
- Direct experience building an observability, telemetry, or production-data platform before, so you are not learning the problem space on the job. You do not need to have built a commercial product such as Datadog or Honeycomb, but you have built the equivalent inside an engineering organization.
- A track record of building SDKs and shared platforms in a platform, data, or foundations team. You have shipped the libraries, paved roads, and defaults that other engineers build on, and you treat those engineers as partners.
- Fluency with OpenTelemetry or an equivalent, and with SLI and SLO design that ties signals to client experience and business outcomes.
- 3+ years of engineering management experience, developing engineers and delivering complex initiatives through both growth and change.
- The ability to set a vision, sequence the work, and move engineering and leadership toward it.
- Strong people leadership and cross-boundary influence. You grow careers, give clear feedback, build inclusive teams, and build trust with peer managers, senior leadership, service owners, and business stakeholders.
NICE TO HAVE:
- Experience with columnar stores such as ClickHouse, streaming systems such as Kafka, or query engines built for high-cardinality analytics.
- Experience building observability for LLM and agent-based workloads.
- Familiarity with self-serve data access, semantic layers, or data cataloging that helps non-experts find and query the right signal.
- Experience in a regulated or fintech environment.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Nicosia, Cyprus
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Audit Supervisor to join one of our
clients
' teams in Nicosia, Cyprus. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
DUTIES AND RESPONSIBILITIES
• Responsible for managing a portfolio of audit clients
• Planning, execution and completion of statutory audit engagements
• Preparation of audit working papers and audit files in accordance with ISAs
• Performing audit testing, substantive procedures, analytical reviews and risk assessments
• Review of trial balances, ledgers, financial statements and supporting documentation
• Identification of audit, accounting and internal control issues
• Direct communication with clients and maintaining a good relationship
• Supervision and guidance of junior team members
• Coordination with the accounting and reporting teams where required
• Ensuring that audit engagements are completed efficiently and within deadlines
• Delivering high-quality services to clients
• Any ad-hoc tasks that may be requested
QUALIFICATIONS AND REQUIREMENTS
• Qualified or partly qualified accountant/auditor, ACA/ACCA/CPA
• Minimum
3–5 years
of relevant audit experience
• University degree in Finance, Accounting, Business Administration, Economics or other related field
• Strong knowledge of International Standards on Auditing
• Strong knowledge of
IFRSs
• Good knowledge of Cyprus statutory audit requirements
• Excellent knowledge of the
Greek and English l
anguages, both written and spoken
• IT literacy with sound knowledge of Excel/Word and audit/accounting software
• Ability to prepare audit files with limited supervision
• Strong problem-solving and critical thinking
• Attention to detail and delivery of quality services
• Experienced in working under pressure with established deadlines
• Strong communication skills, both written and verbal
• Professionalism, work ethic, self-motivation and team spirit
• Positive can-do attitude and highly committed personality
BENEFITS
• Attractive remuneration package, including 13th salary
• “Dress for Your Day” scheme
• Flexible working hours
• Free parking
• Pension fund
• Work from home scheme
• 22 days annual leave
• Afternoon off on Fridays
• Excellent opportunities for career development and advancement
• ACCA/ACA Approved Training Scheme
Location: Berat, Albania
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a highly proactive and detail-oriented
Senior Project Manager
to join one of our
clients' teams
. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key Responsibilities
Ensure that project is delivered within scope, by carefully managing scope changes
Ensure project is delivered on time and within budget, by carefully managing project schedule and costs
Work towards meeting defined Customer Satisfaction criteria to ensure a high customer satisfaction score at the end of the project, therefore positively contributing to Facilization’s Customer NPS.
Ensure project deliverables meet the set qualitative criteria
In collaboration with Team Leaders, maximize efficiency on resource utilization to positively contribute on Productivity/Profit per Employee (PPE) ratio
Bachelor’s Degree in a relevant field (e.g. Computer Science, Business Administration, Finance) or equivalent experience
PMP or other project management certifications are a plus
Proven experience in project management
Experience with project management tools
Background in financial or banking sector is an advantage
Location: Bucharest, Romania; Cluj-Napoca, Romania; Bucuresti, Romania
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Cyber Security Analyst
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
We are seeking an enthusiastic and motivated individual to provide Managed Cyber Security Services to our valued customers. As a key member of the Optimization Engineering & Analytics team, you will be part of an integral and group that is dedicated to protecting system resources from cyber-attacks and other online threats that could have devastating consequences for millions of end users.
Successful candidates will demonstrate foundational Network Security and System Administration with advanced understanding across Endpoint Protection, Threat and Vulnerability Management, Security Automation, and Security Analysis.
KEY RESPONSIBILITIES:
• Provide client-facing support of our managed security services, including adherence and development of processes and operational frameworks.
• Ability to work assigned shift, covering alternate shifts as needed.
• Analyze, escalate, and assist in the remediation of critical information security incidents.
• Assist with the integration, deployment, on-boarding and management of endpoint defense and attack surface managed customers.
• Perform real-time alert monitoring and analyze security event data from network and endpoint environments, peer analysts, customer platforms, and other data sources.
• Provide Incident Response (IR) support and assist customers remediation guidance.
• Review procedures relating to Cyber threat intelligence, monitoring, incident response, attack surface reduction, and design automated actions to accelerate the triage, validation, eradication, and remediation of security incidents.
• Leverage expertise in leading security operations tools and industry standard scripting languages to effectively write playbooks in security orchestration, automation, and response.
• Collaborate with team members to create, maintain, and manage a library of automated playbooks for common information security threats and customize these plans for client specific environments.
• Actively identify areas of improvement within the processes of the Security Operations Center and Cyber Incident Response with the goal of decreasing response times, increasing effectiveness, eliminating waste, and streamlining security operations.
• Integrate new security platform functionality with existing systems and automated processes as threats and controls evolve.
• Create well documented and clearly articulated code/ scripts, process, and service documentation.
• Perform health checks and optimization activities on client security technologies or systems.
• Determine information security risk and facilitate remediation actions of identified vulnerabilities and security risk across the enterprise.
• Other, as needed.
MINIMUM QUALIFICATIONS
• 4+ years of IT experience.
• 3+ years of Cyber Security experience.
• Advanced operating systems experience, in 2 or more of the following, Microsoft, MacOS, Linux.
• General network security and troubleshooting knowledge.
• Foundational scripting knowledge preferred in any of the following: PowerShell, Python, Bash.
• In-depth knowledge of TCP/IP, UDP, DNS, FTP, SSH, SSL/TLS, and HTTP Protocols, network analysis, and network/security applications.
• Good knowledge of common malware threats and attack methodologies.
• Passionate about emerging threats and security tools/technologies.
• Malware and Threat analysis.
• Incident Management.
• Able to work under general to minimal supervision.
PREFERRED QUALIFICATIONS
• 3+ years of experience with endpoint security tools (Trellix ePO, Trellix ENS, Trellix EDR, Trellix HX, CrowdStrike, Microsoft Defender, Microsoft ATP, SentinelOne).
• 3+ years managing security endpoints.
• 3+ years of experience with SIEM management and tuning in one or more of the following: LogScale formerly Humio, Splunk, Trellix Helix, Trellix ESM, Azure Sentinel, Elastic SIEM, Chronical, or Devo.
• Experience with Windows patch management tools (Automox, SCCM, SolarWinds, GFI Languard, etc.) a plus.
• Experience creating detection rules in a one ore more SIEM technologies
• Certifications a plus: CEH, CRISC, CISA, CGEIT, CISSP, CIPP, GMON, GHIA, GCIH.
• Bachelor’s Degree (Math, CS, and Engineering), preferred.
• Excellent knowledge of security methodologies, processes (i.e., Cyber Kill Chain/Diamond Models, and the MITRE ATT&CK framework).
Benefits package:
20 days of vacation
5 days of employer-paid sick leave (there are additional sick leave benefits beyond that are paid for by the National Health Insurance House)
17 national holidays
employees receive $400/month RON teleworking allowance
Public healthcare, public pension, unemployment
In addition to the statutory public healthcare, we provide Allianz medical upgrade for the employee-only
Contract type and contract duration - will be an EOR (Employee of Record) of Deel.
Location: Philippines
Workplace: fully
About The Role:
At Paysend, we're building the future of global payments - making money movement simple, fast, and accessible for everyone. As an Application Support Analyst, you'll play a critical role in delivering on that promise by ensuring our platforms run reliably and our customers can send and receive money without interruption.
The Application Support Analyst owns the health of our transaction ecosystem end to end: investigating individual transactions and broader flow anomalies, detecting issues before they escalate,
supporting release deployments and post-release system verification, and driving incidents to resolution across both our B2C and Enterprise product lines.
You'll work with large volumes of real-time payment data, using tools like Oracle SQL, Postman, OpenSearch, and Grafana to trace transactions, diagnose root causes, and keep critical payment services running smoothly.
This role is ideal for someone who enjoys solving complex problems, thrives in a fast-paced environment, and wants to make a tangible impact on the experience of millions of customers around the world.
What You'll Do (Responsibilities):
Transaction Administration:
Analyze, track, and manage end-to-end payment transaction flows using Oracle SQL, Postman, and OpenSearch.
System & Performance Monitoring:
Maintain business-critical payment services, track SLA windows, and actively monitor system health using Grafana and related tools.
Incident Management & Resolution:
Conduct incident response efforts, including root-cause investigations, documentation of incident reports, and coordination of cross-functional teams to resolution.
Stuck & Flagged Transaction Handling:
Resolve transactions flagged for manual parsing and investigate payouts or funding stuck in pending status (>3 days), updating statuses or escalating as needed.
Partner & Bank Communication:
Serve as a point of contact for partners and banks to resolve processing issues, file-loading discrepancies, and data reporting corrections.
SAR & PDP Reconciliation:
Troubleshoot SAR reconciliation issues, including unmatched transactions, missing/duplicate report data, and platform data mismatches.
Releases & Deployment:
Coordinate, execute, and roll back service releases, verifying post-release system health and performance graphs.
What You Bring to the Team:
Problem-solving mindset
with the drive to investigate novel issues and determine solution steps independently
Technical Troubleshooting:
Practical experience using SQL for data querying, alongside Postman to read API documentation and debug partner integrations.
Monitoring & Operations:
Basic Linux, network, or cloud administration experience.
Incident & Escalation Management:
Ability to manage concurrent, time-sensitive incidents under strict SLA windows, moving from root-cause analysis to final resolution.
Cross-Functional Collaboration:
Experience interfacing with external entities (banks, PSPs, processors) and internal stakeholders (Engineering, Settlement, Customer Support).
Programming Literacy:
Basic skills in any programming language to read code, run scripts, or inspect data payloads.
Communication Skills:
Advanced written and verbal English skills for managing communications with internal teams and external financial partners.
Nice To Have
Experience working directly with OpenSearch for log and transaction analysis.
Hands-on experience with team collaboration tools (Slack, Google Workspace, Jira, Confluence).
Domain knowledge in financial workflows, payment lifecycles, and core fintech terminology.
Bachelor's degree in Computer Science, Information Systems, or a related operational field.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Strategic Finance team is focused on solving some of Figma's most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company.
This role requires someone who can own and evolve the finance systems backbone at Figma and drive outsized impact as we scale toward more automated, intelligent, and AI-enabled planning. We're looking for someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You'll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business.
This is a full-time role that can be held from one of our US hubs (SF / NY) or remotely in the United States.
What you’ll do at Figma:
Drive the execution of transformational projects by applying their finance and systems expertise, collaborating with partners across the organization, and defining business processes that improve automation, standardization, and simplicity
Influence Figma Finance's AI adoption strategy, defining how AI can be embedded into systems and workflows as infrastructure to drive analysis, reporting, and forecast decisions and execute on adoption alongside the team
Serve as the functional and technical owner of the financial planning platform (Pigment), leading development, enhancement, training, enablement, maintenance, and administration
Own the systems roadmap end-to-end, including prioritization, resource deployment, UAT, and governance
Design and evolve a best-in-class systems architecture, optimizing data flows, integrations, and tooling with influence extending beyond Pigment and Finance data to the broader company data ecosystem
Establish strong cross-functional partnerships with Strategic Finance Data Science, Data Engineering, Accounting, and Operations to influence data architecture, design integrations and optimize business processes & sophisticated forecasting in Pigment and Agentic tooling
Develop dashboards and data visualizations to surface key KPIs and business insights
Drive best practices across systems controls, data governance, and change management frameworks
We'd love to hear from you if you have:
5+ years of experience in Finance Systems, roadmap execution or a related function
Strong technical skills with system design & implementation, AI automation, data architecture, integrations
Working knowledge of financial processes including O2C, P2P, FP&A, Accounting Ops, and close cycles
Strong project management instincts, with ability to run multiple workstreams simultaneously
Clear, structured communicator across technical and non-technical audiences
While not required, it’s an added plus if you also have:
Proficiency with SQL, Python
Data science background
Experience managing consultants or external resources
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
About the company Join FxPro: a leading international fintech company with offices in Limassol, London, Nassau, and Dubai. The company has over 600 employees from 40 nationalities.
Role overview: As a Card Operations Specialist, you will support day-to-day operations of card issuing and processing, ensuring smooth transaction handling, timely issue resolution, and operational and reporting support. You will work closely with processors, card schemes, and internal stakeholders to keep card operations efficient and contribute to process improvement.
Responsibilities:
— Support day-to-day card operations, ensuring smooth processing of card-related activities
— Monitor card transactions and operational queues, identify and resolve issues timely
— Assist with card issuance, activation, replacement, blocking, and maintenance
— Investigate transaction issues and coordinate resolution with internal teams and external partners
— Work closely with processors, card schemes, and third-party providers to resolve incidents
— Support fraud investigations and operational requests related to card transactions
— Maintain accurate operational records and documentation
— Assist in preparing operational reports and performance metrics
— Participate in testing new card features and operational processes
— Contribute to continuous improvement of card operations procedures
— Provide operational support and knowledge to Customer Support teams
— Monitor and analyze product and operational KPIs, use data to identify improvement opportunities and support product decisions
— Prepare regular management reports, executive presentations, and business cases for senior leadership and key stakeholders
Requirements:
— Bachelor's degree in Finance, Business Administration, Engineering, or related field
— 1–2 years experience in banking, fintech, payments, or card operations
— Basic understanding of payment cards and card transaction processing
— Familiarity with Visa, Mastercard, or other payment networks
— Strong attention to detail and analytical thinking
— Good problem-solving skills
— Ability to prioritize tasks and work in a fast-paced environment
— Good written and verbal communication skills in English
— Team player with proactive attitude
Nice to have:
— Experience with card management systems or payment processing platforms
— Understanding of authorization, clearing, settlement, and chargeback processes
— Experience with card fraud monitoring
— Experience supporting payment operations in bank or fintech
— Knowledge of mobile wallets (Apple Pay, Google Pay)
— Basic understanding of card scheme rules and operational procedures
— Certification related to card payments or banking operations
— Experience using AI-powered tools (e.g. ChatGPT, Copilot) to improve productivity, research, documentation, business analysis, and daily work
— Strong analytical mindset with ability to translate data into actionable insights and management recommendations
— Excellent presentation and communication skills, experience preparing high-quality reports and executive presentations
Our benefits:
— Competitive compensation package
— Medical insurance
— Provident fund
— In-house gym with personal trainer
— Free daily lunch catering, snacks, and beverages
— Company discount card for various products and services
— 21 days annual leave and 10 days sick leave annually
— Shuttle bus service from Limassol
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