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Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a Brand Designer to join the Figma Brand Studio and focus on designing for the web. This role will help up-level some of our most important surfaces—our marketing websites—in brand-forward, novel, and unexpected ways. This role sits at the intersection of web design, software storytelling, and brand. You’ll need expert visual and UX instincts, a deep curiosity about our products, and a point of view on how to make product stories land on the web—showing what Figma can do, not just telling. You’re someone who loves to tinker and experiment. You have a deep understanding of accessibility, and you’re comfortable taking ideas from early sketch to working prototype, partnering with web engineers to bring new patterns and interactions to life. Working closely across Brand and Marketing, you’ll shape everything from site structure and navigation to launch, campaign, and event experiences. You’ll also help evolve the web design system that helps the team ship quality work at speed. You’ll play a central role in defining how Figma shows up on the web through experiences that are inventive, accessible, and beautifully crafted. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own and drive best-in-class UX and visual design across Figma’s marketing websites, from concept through prototype and production Tell Figma’s software story on the web in compelling, inventive ways, working with Product Marketing and Content Strategy to show (not just tell) what our products can do Prototype and develop new web patterns and interactions that move past standard SaaS conventions, and partner with web engineers to make them real Design brand-forward web experiences for launches, campaigns, and events that feel novel and unexpected, while staying accessible and performant Shape site structure, information architecture, and navigation to better bring our content strategy to life and serve customers’ needs Evolve and contribute to our web design system, including templates and components that help the team ship quality work at speed Share learnings, experiments, and techniques with Brand Studio and partners to raise the bar across the org We'd love to hear from you if you have: 5+ years designing websites, with a portfolio that shows creative range, strong visual, interaction, and typographic craft, and a clear point of view on telling software stories on the web Fluency designing, prototyping, and building with Figma, and curiosity about new design, build, and AI tools, with clear opinions on how and when to use them Strong systems thinking, grounded in information architecture, UX and accessibility best practices, and experience contributing to and evolving design systems and templates Experience using research and data to run experiments and drive decisions Comfort with ambiguity and the ability to drive concepts from start to finish on your own, partnering closely with design, copy, strategy, engineering, product marketing, and growth along the way At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Learning Experience Designer. About the job This position is needed within our Learning Experience Design team which is the engine that helps our GTM organization achieve their revenue goals. We are seeking an innovative Senior Learning Experience Designer to revolutionize how our global sales team learns, adapts, and executes. In this role, you will bridge instructional design, sales effectiveness, strategic priorities, and cutting-edge artificial intelligence. You won't just create training modules—you will design high-impact, AI-enhanced learning journeys, a range of modalities to match the sellers’ needs, interactive simulations, and performance support tools that shorten ramp times and drive revenue. The ideal candidate is an agile instructional designer who actively tests, adopts, and masters modern AI design tools (generative text, AI video, code blocks, voice synthesis, automated assessments, and interactive simulation builders) to multiply design output quality and speed. Responsibilities In this role, you’ll: Leverage AI authoring tools, large language models (LLMs), and prompt engineering to rapidly draft, iterate, and refine learning materials, roleplay scenarios, pitch guides, and sessions. Build AI-driven roleplay simulations (e.g. objection-handling exercises, discovery calls, uncovering use case exercise, etc.)  where sales reps can practice realistic customer conversations with generative AI personas. Develop content into enablement that is driven by adult learning theory; enablement modalities are selected based on what best supports the seller. Collaborate with Sales Leadership, Product Marketing, and Revenue Operations to map learning pathways directly to seller competencies, product launches, and strategic sales methodologies Design just-in-time performance support assets (FAQs, Playbooks) integrated directly into seller workflows (CRM, Slack/Teams, Sales Engagement platforms). Transform complex product specifications and market insights/positioning frameworks into easily digestible, highly actionable learning experiences. Design dynamic, personalized learning paths based on rep tenure, role (AE, SE, SDR, DSR, etc)), performance data, and skill gaps. Implement AI-based automated feedback loops that evaluate sales reps' video pitches, call recordings, and written communications. Continually research, test, and integrate emerging AI tools and software into the enablement tech stack to accelerate enablement development cycles, increase outcome quality, and increase enablement impact. Establish guidelines, prompt libraries, and best practices for the team's ethical and effective use of AI design tools. Monitor learning metrics, tool adoption, sales ramp time, and quota attainment to continually optimize enablement programs. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3–5+ years of experience in instructional design, learning experience design (LXD), or sales enablement—preferably within a fast-paced B2B SaaS or technology environment. Expert-level mastery of prompt engineering using LLMs (ChatGPT, Claude, Gemini) for curriculum design, scenario building, and content generation. Intermediate level familiarity/ building with modern AI-enhanced L&D platforms, adaptive learning engines, and/or AI roleplay platforms (e.g., Gong, Articulate 360, Quantified, AI, Allego). Hands-on experience with tools like ElevenLabs, Artlist.Io, RiversideFM, Synthesia, HeyGen, Midjourney, DALL-E, or Runway. Advanced proficiency with authoring tools (e.g. Articulate Storyline/Rise, Adobe CC, Google Suite,) integrated with modern AI plugins. A demonstrated ability to create engaging, application-based content (we’ll want to see examples of your work!). Understanding of the B2B sales cycle, buyer personas, and revenue metrics. Early adopter mentality with a passion for experimenting with emerging tech to automate tedious tasks and maximize creative output. Strong copywriting and visual communication skills tailored specifically to high-performing sales audiences. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :  106,320.00 - 132,900.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): 112,560.00 - 140,700.00. Based in the San Francisco Bay area, California: $125,040.00  - 156,300.00. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 25th but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. This role is open to MBA students graduating in spring 2027. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for a RevOps Systems Architect to design and build the systems behind a modern, AI-powered go-to-market engine. This isn’t a Salesforce admin role, and it isn’t a support function. You’ll be the technical owner of how our GTM stack fits together: Salesforce at the core, surrounded by the data, enrichment, engagement, billing, and AI tools our revenue teams depend on. You’ll operate as an architect and a hands-on builder. You’ll set the technical direction for our CRM and GTM tooling, then ship it yourself with Flows, Apex, SQL, and custom services, including Salesforce MCP servers and AI tooling that make our CRM a first-class participant in AI-driven workflows. For larger efforts, you’ll partner with our engineering team, scoping, designing, and delivering together as a technical peer. In this role, you will: - Own the architecture of our GTM systems: the Salesforce object model and data architecture, how data moves between Salesforce and the rest of the stack, and the standards that keep it all healthy and scalable. - Design and build integrations between Salesforce and adjacent tools (data warehouse, enrichment, sales engagement, billing/CPQ, internal apps), choosing the right tool for each problem, whether that’s native Salesforce, Apex, middleware, or custom services. - Build and maintain automations using Flows, Apex, and custom services that power GTM processes end to end, with a bias toward solutions that are intelligent, observable, and maintainable. - Develop and maintain Salesforce MCP servers and AI agents that extend CRM functionality into AI-powered workflows, and define how AI fits into our revenue operations over time. - Design and own SQL-based data pipelines that feed dashboards and revenue reporting, making sure the numbers leadership relies on are trustworthy and traceable to source. - Translate ambiguous business problems into clear technical strategy, from stakeholder conversation through design, build, rollout, and adoption. - Raise the bar for the team: establish best practices for change management, testing, documentation, and technical debt, and mentor teammates on systems thinking. - Partner with leaders across Sales, Marketing, Customer Success, Finance, and Engineering to prioritize the systems work with the highest business impact. REQUIREMENTS - 8+ years in Salesforce administration and development, with a track record of owning a complex, high-growth org and its architecture, not just maintaining it. - Strong Apex skills: you can design, build, debug, and maintain triggers, custom logic, and integrations independently, and you know when not to write code. - Demonstrated experience integrating Salesforce with other systems via APIs, middleware, or custom services, and designing for failure modes, data integrity, and scale. - SQL proficiency: you decompose ambiguous questions into well-structured queries and are comfortable with complex joins, aggregations, and pipeline logic. - A systems mindset: you can hold an end-to-end GTM process in your head, trace a field from origin through every downstream dependency, and anticipate what breaks when something changes. - Strong judgment and ownership: you scope problems yourself, make sound build-vs-buy and architecture calls, and drive projects to completion with little direction. - Clear communicator who can explain tradeoffs to both technical and non-technical stakeholders and earn trust across teams. - Excited by AI-native systems and curious about where Salesforce, MCP, and AI agents intersect. You’re already experimenting in this space. Bonus: - Familiarity with dbt or modern data transformation tooling. - Experience with BI tools such as Sigma or Looker. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote Workplace: Remote ABOUT US Launched in 2019, Constructor is an AI-first e-commerce search and discovery platform that helps shoppers find the right products at the right time and enables leading global e-commerce brands to drive meaningful revenue and conversion gains. ABOUT THE TEAM The SABR team owns the top layer of request processing for product discovery. We own the service that first receives product discovery requests (autocomplete, search, browse & recommendations) & executes the entire business logic that drives product discovery. That service also functions as a gateway to parse incoming user requests, orchestrate calls across the internal services that do the ranking and retrieval, interpret their responses, and assemble the final response the customer sees. We also own the public configuration APIs customers use to control how discovery behaves, and the MCP layer that exposes all of it to AI agents. Our team owns both platform & product components: Because of the positioning of our services, we take part in every architectural decision of our core product offering. At the same time, our goals are heavily influenced by direct customer feedback, because all product discovery-related features are either implemented in or integrated with our services. All of our services are public APIs, so interface design and backward compatibility are a constant part of the job. But most of our attention goes to keeping them fast and up: we serve up to 15k RPS, fan out to many internal services on every request, and are expected to stay available and degrade gracefully when any of them fails or slows down. The work is distributed systems in practice rather than in theory: request orchestration, failure isolation, caching, latency budgets, capacity planning, and the observability to know what is actually happening in production. The team is small enough that engineers own problems end to end, from design through on-call. ABOUT YOU You're a staff-level engineer who wants to own systems, not tickets. You've built high-traffic, low-latency Python services and carried the pager for them. You think in trade-offs: latency versus cost, flexibility versus a public API that customers can't afford to see break, the fix that ships this week versus the architecture that has to last two years. You can lead work that spans several engineers and several quarters, you enjoy mentoring others, and you're fine when a problem shows up half-defined. You don't mind being the one who reads the spec for some unfamiliar protocol, works out how it fits, and designs an integration that holds up at scale. You change your mind when someone has a better argument, you make the people around you better, and you still care about your code long after it merges. WHAT YOU WILL DO - Own the technical direction of one or more of our services - architecture, performance, and reliability. - Lead design of new systems and public APIs, and the evolution of existing ones as traffic and feature scope grow. - Raise the engineering bar through design and code review, and mentor mid and senior engineers into owning bigger scopes. - Partner with product, other engineering teams, and solutions/support to shape what we build and to represent search constraints and trade-offs honestly. - Take part in on-call for the systems you own, and lead incident response and follow-through when things break. WHAT WE ARE LOOKING FOR TECHNICAL - Substantial experience building and operating high-traffic, low-latency backend services in production. - Extensive Python knowledge (our primary language). - Experience with observability and performance work in live systems. - Experience designing and evolving public APIs that external customers depend on. - Experience designing & implementing scalable service-oriented architectures. BEYOND THE CODE - Track record of leading projects that span multiple engineers and quarters. - Influence without authority, and willingness to change your position when someone has a better argument. - Clear written communication - design docs, RFCs, postmortems. - Good judgment about trade-offs and scope. - Comfort with ambiguity and loosely defined problems. - Ownership that extends past merge, to how the system behaves in production. NICE TO HAVE - Experience with AWS - Background in search, ranking, information retrieval, or e-commerce product discovery. - Exposure to AI/LLM-facing infrastructure (MCP, agent tooling, or similar). BENEFITS 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year 🌎 Fully remote team - choose where you live 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office 💻 Apple laptops provided for new employees 🧑‍🎓 Training and development budget for every employee, refreshed each year 👪 Maternity & Paternity leave for qualified employees 🧠 Work with smart people who will help you grow and make a meaningful impact 💵 Base salary: $110k–$130k USD, depending on knowledge, skills, experience, and interview results 📈 Stock options - offered in addition to the base salary 🎉 Regular team offsites to connect and collaborate DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice. After that period your data will be deleted or anonymized. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Administrative Coordinator – Contractor Location: Aliso Viejo, CA Hybrid, Contract role - 12 months About the Role We are seeking an experienced Administrative Coordinator to provide administrative and operational support to a global team while supporting the day-to-day operations of the Aliso Viejo office. This role supports team members and stakeholders across multiple regions and time zones while serving as a key onsite resource for the local office. Working in partnership with the Sr. Manager overseeing the site, the Administrative Coordinator will support day-to-day onsite operations, serve as an onsite point of contact, and help identify, coordinate, and escalate office needs as appropriate. This is a highly collaborative and hands-on role with responsibilities spanning global team coordination, onsite operations, meetings, workshops, events, and administrative support. The ideal candidate is an experienced administrative professional who is comfortable navigating a fast-paced, global environment, managing multiple priorities, and partnering effectively across teams and functions. While this position will not be dedicated to supporting an individual executive, experience with executive-level support is highly valued. The Administrative Coordinator should be comfortable providing backup executive support when needed. Success in this role requires strong organizational skills, sound judgment, discretion, and initiative. The individual should be able to work independently within established procedures, manage day-to-day responsibilities with limited instruction, and recognize when guidance, alignment, or approval is needed. Onsite Requirement: This role requires the ability to commute to the Aliso Viejo office at least three days per week, with flexibility to work onsite up to five days per week based on business needs. Additional onsite presence may be required for workshops, events, leadership visits, and other activities. Key Responsibilities Provide administrative and operational support to a global team, coordinating meetings, workshops, team events, leadership visits, and other activities across regions and time zones. Manage meeting and event logistics, including scheduling, meeting spaces, catering, visitors, materials, equipment, and other operational requirements. Partner with Executive Assistants, Facilities, IT, Security, Workplace, and other cross-functional partners to coordinate team and onsite needs. Provide department and backup executive support as needed, including: Managing meetings and schedules and supporting effective communication and follow-through among stakeholders. Providing backup Executive Assistant support, including calendar management and other time-sensitive administrative support. Coordinating domestic and international travel and processing expense reports as assigned. Prepare correspondence, presentations, meeting materials, documentation, and meeting notes as needed. Manage and track administrative requests, action items, deliverables, and deadlines to ensure timely follow-through and completion. Maintain and organize team information, documentation, and resources across SharePoint and other collaboration platforms. Exercise sound judgment and appropriate initiative, handle sensitive information with discretion, and identify and recommend improvements to administrative processes and operational efficiency. Required Qualifications 7+ years of administrative support experience , ideally including a combination of department-level and executive support responsibilities. Experience supporting a fast-paced, global or geographically distributed team or organization with multiple stakeholders and changing priorities. Strong organizational and time-management skills, with exceptional attention to detail, ownership, and follow-through, and the ability to manage multiple priorities and deadlines simultaneously with accuracy. Sound judgment and the ability to work independently, take appropriate initiative, and recognize when guidance, approval, or escalation is needed. Excellent written and verbal communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Ability to build effective working relationships across functions, organizational levels, cultures, and geographic regions. Ability to handle sensitive and confidential information with discretion and remain composed in time-sensitive situations. Proficiency in Microsoft 365 applications, including Outlook, Teams, SharePoint, Excel, PowerPoint, and Word. Bachelor’s degree or equivalent combination of education and relevant professional experience. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing. You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales. Technologies You'll Use Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog What You'll Do Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions Participate in and review technical designs and pull requests, providing constructive feedback to the team Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability Participate periodically in the on-call rotation, and be mindful of security throughout your work Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans Skills We're Looking For 5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up Experience working with distributed systems and cloud computing concepts Demonstrated ability to write well-structured, performant, and well-tested code Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs Can identify design flaws in existing systems and propose improvements Experience with code reviews, design, troubleshooting, and testing Proficiency in a modern backend or systems language such as Python, Java, C++, or C# Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes) Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts Bonus Skills Experience in data processing (ETL, ELT) and/or cloud-based data platforms Experience building or working with metadata, catalog, lineage, or discovery/search systems Experience with GraphQL APIs and high-throughput, multi-tenant data services Familiarity with the analytics engineering workflow and the dbt ecosystem #LIHYBRID The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Ontario Pay Range $163,920 — $196,712 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Senior Analyst, Travel & Expense, you will run the day-to-day financial controls, audit program, and executive reporting behind Anthropic's T&E function. T&E touches every employee, every legal entity, and every executive, and it runs on Navan, Brex, and negotiated supplier agreements. Spend and transaction volume have grown several-fold in the past six quarters, and the controls need to scale to meet a public-company standard. You will report to the Head of Travel & Expense in Finance Operations and work daily with Accounting, Tax, Payroll, Talent, Security, Legal, Finance Systems and Administrative Business Partners. Responsibilities Controls & SOX Compliance Own the day-to-day operation of key T&E controls, including approvals, card issuance and spend limits, segregation of duties, and policy exceptions, within the control framework set by the Head of T&E, who owns the overall T&E process Maintain the T&E process narratives and risk and control matrix, and keep them current as systems and policies change Ensure correct GL coding and complete, accurate month-end reconciliations across Navan, Brex, and Workday, and support close, flux analysis, and accruals Act as the preparer for T&E controls and the day-to-day contact for internal and external auditors: gather and retain evidence, support walkthroughs and sample requests, and track remediation, escalating significant issues to the Head of T&E International Expansion Controls Set up and maintain entity-level coding and approval flows in Brex and Navan as new legal entities and countries come online Document and operationalize country-specific rules for per diems, VAT reclaim, non-USD cards, receipt requirements, and local tax treatment Partner with Tax, Payroll, and Global Mobility to ensure compliance Support accurate intercompany treatment of T&E costs across entities T&E Audit Program Help design, build, and run a risk-based audit program covering sampling, anomaly detection, misuse escalation, and remediation tracking Define and monitor pre-spend rules, duplicate and split-transaction checks, and receipt and 30-day submission compliance Build dashboards and reporting on policy compliance, exceptions, and control performance for Finance leadership Partner with the Head of T&E to deploy Claude to review transactions, flag policy exceptions, and automate recurring reporting Program Operations Own day-to-day T&E operations, supporting the growing volume of travel and expense activity and platform configuration and automation, so operations keep running without pulling focus from controls Own transaction-level review and receipt follow-up, and help shape what should be automated rather than staffed Partner with Benefits, Payroll and Legal to ensure the T&E program is compliant with relevant local and country requirements Preferred qualifications 7+ years of experience in travel and expense, corporate accounting, internal audit, or finance operations, ideally at a high-growth technology company Hands-on SOX or internal-controls experience: writing process narratives, testing or operating key controls, and working with external auditors Strong accounting fundamentals, including GL coding, account reconciliations, accruals, and month-end close support Deep platform expertise in Navan and/or comparable TMC platforms, plus Brex or equivalent expense management tools, and working knowledge of ERP integrations (Workday preferred) Strong analytical skills: comfort with large transaction datasets, sampling methods, and anomaly detection Sound judgment and discretion with sensitive information, and the ability to work credibly with senior executives and their support teams Clear written and verbal communication, with the ability to explain a control or an exception to Finance leaders, auditors, and employees An AI-curious, builder mindset: experience automating finance workflows with AI tools, or real enthusiasm for doing so, and comfort creating structure where none exists CPA, CIA, or equivalent certification Experience with multi-entity, multi-currency environments, including per diem rules, VAT reclaim, and cross-border tax considerations Experience with pre-IPO or newly public company readiness M&A integration experience a huge plus The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

with proven sales expertise to join our dynamic team. Develop opportunities by identifying potential clients within the target market and conducting appropriate research on prospective clients’ business and equipment needs.

Location: Atlanta, GA (Hybrid) The Position CallRail is looking for a highly analytical and detail oriented Senior Financial Analyst to join our Financial Planning and Analysis team. Reporting to the Sr. Director of FP&A you will be responsible for pulling together reports and analysis to support the decision making of the Executive and Leadership teams. Additionally, you will partner closely with various departments, Talent & Culture and Accounting to improve our internal financial processes and help advance the operating objectives of the business. The best fit for this position is someone who is detail oriented, analytically minded, an advanced excel user and is an excellent communicator who enjoys collaborating with people across all departments. What You'll Do Monitor and analyze budget/forecast variances each month and work with department leadership to help make operating decisions. Run monthly variance analysis for assigned departments and work with department leaders to ensure all expected expenses are planned in the forecast. Manage the company’s financial model, building new components to align with current business initiatives, while streamlining reporting and usability of the model. Assist with the preparation of the monthly forecast and annual budget.  Adjust the financial forecast model to reflect expected revenue and expenses as needed. Prepare monthly financial packages, KPIs, and other analyses/reports using systems like Looker, Netsuite, Zuora, and Salesforce. Develop new revenue forecasting capabilities and systems for communicating changes. Collaborate with Talent and Culture on position and headcount tracking/forecasting Provide modeling and analysis to support pricing decisions led by the Product Marketing team. Work on multi-year business cases with leadership, marketing and product management. Develop and maintain granular analysis of our cost of acquisition through various sales channels. Continually work to improve internal financial processes to gain efficiency. Monitor business processes and develop tools to track trends and help inform finance leadership. Prepare financials for annual 409a valuation Prepare market analysis reporting with comparisons to similar SaaS companies. What You'll Need Undergraduate degree in Accounting or Finance 5+ Years related experience Strong organization/documentation skills and attention to detail needed to be successful Ability to communicate complex financial information to non-financial leaders Netsuite, Zuora, Salesforce and Looker experience a plus, but not required Advanced excel skills required (Knowledge of pivot tables, lookup methods, chart creation, and data integrity issues) If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through it’s own AI transformation so you’ll be a leader in designing and implementing AI strategy for our Support team. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution that captures the state of a customer's server for easier troubleshooting A tool that turns log files into interactive tables so you can easily sort and filter columns Functionality for ChatOps that makes it easier to identify user accounts on the GitLab.com platform What you’ll do Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers. Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities. Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators. Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence. Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety. Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline. Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements. Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions. Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same. What you’ll bring Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities. Ability to create and implement processes and procedures that improve team efficiency. Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development. Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills. Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel). About the team We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the Support team handbook page The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote - US About the Job: LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles. Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm. This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders. Responsibilities: People Operations Leadership Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery. Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement. Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support. Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts. Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity. Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy. Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations. Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk. Talent Acquisition Operations Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting. Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows. Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions. Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners. Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves. Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity. Partnership with People Programs, Systems & Analytics Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI. Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes. Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes. Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch. Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information. Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio. Cross-functional Partnership and Change Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes. Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement. Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost. Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions. Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs. Qualifications: 15+ years of experience in People Operations, HR Operations, Talent Operations, shared services, or a similarly complex People function, including 5 years leadership experience across both employee and candidate lifecycle operations. Demonstrated success designing or scaling a global People Operations or Talent Acquisition Operations operating models at both small as well as medium-to-large sized companies. Experience leading and developing teams across multiple operational disciplines, with a track record of creating clarity, accountability, and strong service delivery. Strong understanding of employee lifecycle operations, recruiting operations, HR compliance, employee data, HR systems, recruiting systems, and cross-functional dependencies. Experience with Greenhouse or an equivalent recruiting system, including workflows, approvals, reporting, integrations, or process improvement. Experience improving operational controls, documentation, self-service, service delivery, data quality, and process consistency at scale. Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations. Experience partnering effectively with Legal, Finance, IT, Payroll, HRBPs, Recruiting, and business leaders on sensitive or high-impact work. Sound judgment when handling confidential employee and candidate information, compliance-related matters, escalations, and employee experience risks. Strong program management, prioritization, change leadership, written communication, and executive communication skills. Ability to use data and operational metrics to diagnose issues, set priorities, measure outcomes, and communicate recommendations. Willingness to remain close enough to the work to understand process details, remove barriers, and personally solve complex problems when needed. About You: You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care. You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete. You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience. You are hands-on enough to understand how work gets done and strategic enough to build a model that scales. You build trust through sound judgment, transparency, follow-through, and respect for confidential information. You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement. You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners. What Success Looks Like: People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms. Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support. Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources. People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work. Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function. The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions. Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time. People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments. Pay: Target pay ranges based on Geographic Zones* for Level M4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270* Zone 3: All other US locations - $163,000 - $224,070** All Zones Inclusive of a 15% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with candidate needs. Exact compensation may vary based on skills, experience, and location. Restricted Stock Units, health, vision, dental, and mental health benefits are provided in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Join our engineering team for a 16-week paid internship (JAN - APRIL) where you'll work alongside world-class engineers, designers, and product managers to build the future of software creation. You'll contribute to real features that impact millions of developers worldwide, from our AI-powered development environment to the infrastructure that makes lightning-fast collaboration possible. This isn't just about learning—you'll ship meaningful code that helps democratize software creation. Whether you're optimizing our cloud infrastructure, building intuitive developer tools, or enhancing our AI agents, your work will directly empower creators around the globe. You will: - Ship real features to millions of developers using Replit's platform - Collaborate cross-functionally with engineers, designers, product managers, and AI researchers - Build and optimize developer experiences that make coding accessible to everyone - Work on cutting-edge AI tools and infrastructure that power the next generation of software creation - Learn from the best in an environment where your ideas are heard and often implemented Required skills and experience: - Currently pursuing a Bachelor's, Master's, or PhD in Computer Science, Computer Engineering, or related technical field - Have at least one semester of schooling remaining after the internship completion - Proficient in at least one programming language and comfortable with full stack development - Passionate about developer tools, AI, or making technology more accessible - Thrive in fast-paced environments where you can move quickly and adapt to changing priorities What we value: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Ireland, Dublin Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: The Senior Solutions Architect shapes the technical approach for moving employee technology support from reactive response toward predictive detection, safe self-healing, and higher value enablement. The role turns service needs into cross-platform architecture, reusable patterns, and clear implementation guidance. Working with engineering, operations, platform, security, and architecture partners, this individual makes technical tradeoffs visible and helps teams deliver solutions that can be operated and improved over time. What you’ll be doing: Architecture and technical direction Lead technical discovery for complex, cross-platform employee technology opportunities and define target architectures, integration patterns, and implementation options. Design the flow from service and endpoint signals through detection, diagnosis, approved remediation, escalation, and outcome recording. Set reusable standards for APIs, identity, data handling, observability, testing, rollback, and operational ownership in automation solutions. Assess build versus buy options and emerging AI capabilities against employee value, technical feasibility, security, and supportability. Platform architecture and integration Define how ServiceNow, Moveworks, Jira, Slack, Nexthink, Jamf , Microsoft Intune, Microsoft 365, Microsoft Graph, and related services exchange signals, context, actions, and outcomes where those platforms are in scope. Create reference patterns for API integration, event handling, identity and access, data minimization, workflow orchestration, and reuse across employee technology services. Partner with platform owners to align solution designs with enterprise architecture, security, privacy, and operational standards; identify dependencies and ownership before delivery. Guide designs that combine endpoint telemetry, service history, and employee context without assuming that a signal alone proves an issue or that automation always warrants an action. Predictive support and AI Design a portfolio of use cases spanning proactive detection, guided self service , assisted support, and controlled self healing , with criteria for choosing the appropriate response . Define safeguards for AI assisted workflows, including source quality, evaluation, human review where needed, auditability, and paths for uncertain or failed outcomes. Establish measurement approaches with service owners that separate automation execution, resolution, employee impact, and any verified change in support demand. Evaluate new technology through focused proofs of concept and recommend where it should be adopted, improved, or deferred. Technical engineering Design or review advanced Python, PowerShell, JavaScript, and API based components when architectural risk or reuse warrants direct involvement. Set expectations for code quality, version control, testing, performance, resilience, and documentation across automation solutions. Engineering leadership and partnership Review high-impact solution designs and resolve architectural tradeoffs with platform owners, security partners, and delivery teams. Provide reference designs, decision records, and guidance that engineering teams can use in delivery. Prototype selected high-risk elements to validate feasibility and guide production implementation of critical integrations. Mentor engineers and contribute technical input to the employee technology roadmap. What we are looking for: Required Significant experience designing and delivering enterprise integrations or automation across multiple teams and platforms. Evidence of making sound architecture decisions and guiding solutions from concept through production operation. Strong knowledge of APIs, scripting or software engineering, security controls, reliability, and operational design. Ability to explain technical tradeoffs and work effectively with engineering, operations, platform , and business stakeholders. Degree in a relevant field or equivalent practical experience. Experience developing reference architectures and guiding multi-platform engineering without formal line management authority. Ability to assess AI enabled automation for safety, quality, maintainability, and measurable service value. Preferred Digital workplace and service platforms such as ServiceNow, Nexthink, Moveworks, Jamf , Intune, Microsoft 365, Jira, or Slack. AI assisted service workflows, cloud services, and enterprise architecture methods. Benefits: Discretionary bonus opportunity Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you will: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message deliverability issues and debug customer code. Speak with a customer on the phone and chat in order to guide them through the development of their SMS application. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software A firm understanding of the technology stacks common to the Web ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you will: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex  support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary. Identify ways to improve existing processes and procedures. Mentor  newer members of the Customer Support team with customer issues. Contribute content to knowledge base to support team and customer enablement Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed Other duties as required Incident report and Oncall Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback Experience communicating complex technical issues to both technical and non-technical audiences via phone or email Strong, creative problem solving skills Quick learner, willing to take initiative, and has great follow through A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency A high-energy, optimistic outlook and positive attitude An empathetic approach to troubleshooting and customer service A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active Experience with the following: Willing to work from 8.00 AM to 5.00 PM Ireland Local time Sunday - Thursday. Desired: Reading/Debugging HTML (a plus) SQL (a plus) Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing) Postman or other APIs client Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Associate, Corporate Development San Mateo, CA (hybrid) Role Overview: SIE seeks a highly qualified candidate for the position of Associate, Corporate Development .  SIE’s Corporate Development Team works closely with SIE’s management team and is responsible for identifying inorganic growth opportunities through acquisitions, investments or joint ventures. The team sources, evaluates and executes transactions that are aligned with SIE’s strategic priorities and drive significant long-term value for the company. The foundational work of the team involves developing market insights through strong internal and external relationships to identify attractive M&A and investment opportunities. Opportunities are assessed based on rigorous investment criteria and evaluation by internal stakeholders. Members of the team will develop the business case and drive internal alignment on strategic fit and the post-deal plan. The team works collaboratively across all functions and services at SIE, contributing to SIE’s past M&A efforts across both the Studios and Platform businesses. This is an exciting and challenging role with significant executive exposure. The Associate is expected to bring financial analysis and deal experience, as well as strategic problem-solving skills. The position offers unique opportunities at the convergence of the global media and technology industries, and a chance to influence the evolution of this fast-moving sector. What you'll be doing: Work with business units, strategy teams, and other internal stakeholders to identify, evaluate, and execute strategic transactions for SIE Provide market insights to support strategy and M&A activities Construct business cases and prepare detailed valuation models for potential transactions Prepare presentations which outline the strategic rationale for transactions Participate in cross functional due diligence processes and provide project management from due diligence through signing/closing and into integration Present business cases to senior management for project approval Collaborate closely with the post-merger integration and operations team to ensure successful transaction outcomes Build and maintain relationships with stakeholders across SIE and across the other Sony businesses to facilitate discovery of opportunities and alignment on projects Support other adjacent areas within the team, including but not limited to investor relations & capital markets and strategy related projects What we're looking for: SIE is seeking seasoned candidates that ideally possess the following qualifications: 2+ years of M&A experience (investment banking, private equity, or corporate development) Experience evaluating inorganic growth opportunities, including identifying key strategic themes and building financial models and presentations Strategic, quantitative, and financial modelling skills, including the ability to structure the rationale for M&A recommendations with data and valuation analyses Expert proficiency with Microsoft Excel, financial modeling, and PowerPoint Data savvy with the ability to identify key value drivers and communicate insightful, actionable recommendations Excellent interpersonal skills, written and verbal communication, and executive presence Ability to multi-task, manage multiple projects at one time, and rapidly change priorities based on business needs Strong team-player Ability to work with multiple cultures and to tailor work style and messaging to function effectively across globally distributed management teams BA or equivalent preferred MBA a plus Experience working for a major video gaming or entertainment company a plus At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $133,000 — $199,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

ROLE HIGHLIGHTS: * Protective Services Lead * Location: Espoo, Finland * Department: Security * Reports to: Head of Physical Security and Safety * Employment type: Permanent * Workplace model: Hybrid * Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership rather than team size. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES: — Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations. — Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations. — Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details. — Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely. — Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers. — Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels. — Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees. — Support business lines running specialised or fast-moving programmes with tailored security planning. WHAT WE’RE LOOKING FOR: Must haves: — Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions. — Hands-on experience managing external security vendors, including performance and service level management. — A track record of leading security for executive travel programmes or high-profile company events. — Experience planning and running crisis exercises, incident response drills, and security training. — Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments. — Calm, structured decision-making under pressure, including during simultaneous incidents across sites. — Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists. Nice to haves: