The Global Alliance Lead is one of the most strategically important roles in our Ecosystem. You will own our relationship with one of the world's leading technology and transformation partners end-to-end — from C-suite engagement through to practitioner enablement and joint pipeline creation.
Разработка и реализация стратегии развития компании. Формирование и развитие управленческой команды, управление персоналом Управление операционной деятельностью и финансовым результатом: выручка, прибыль, EBITDA, рентабельность.
Location: Berlin
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Adoption of AI is moving rapidly from pilots to production. Enterprises and public sector organizations are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we're committed to transforming the enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for Germany and the DACH Region focused on the Public Sector & Enterprise Market, you'll be at the heart of our mission to empower businesses and government entities across the region with cutting-edge AI technologies.
This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You'll work closely with leading enterprises, system integrators, technology partners, and public sector organizations to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of businesses and government agencies.
Your work will directly contribute to our success. You'll have the opportunity to shape partnerships that drive digital transformation in both commercial and public sectors, foster innovation, and position Cohere as a leader in the AI ecosystem.
If you're a strategic thinker, a relationship builder, and eager to make a meaningful impact in one of the world's most dynamic markets including the public sector, this role is your chance to shape the future of AI.
KEY RESPONSIBILITIES
PARTNER STRATEGY & EXECUTION
- Define and execute Cohere's partner go-to-market plan for the Enterprise & Public Sector Market, aligning with regional business objectives.
- Partner with the broader GTM team to identify and recruit high-impact partners across system integrators, distributors, resellers, ISVs, cloud providers, and public sector consultancy firms.
- Develop relationships with key stakeholders across the partner ecosystem, including government agencies, municipalities, and public sector institutions, to ensure partnership success.
PARTNER ONBOARDING & ENABLEMENT
- Lead partner onboarding, certification, and training programs to ensure partners are equipped to sell, deploy and manage Cohere's solutions effectively for both commercial and public sector customers.
- Collaborate with enablement to scale partner enablement through sales and technical workshops, empowering them to deliver value to enterprise customers and government agencies.
PIPELINE GENERATION & CO-SELLING
- Own joint pipeline generation by creating co-sell motions, solution plays, and strategic joint go-to market motions that align Cohere's capabilities with enterprise mission needs and public sector procurement cycles.
- Collaborate with partners to identify and pursue high-value opportunities in both commercial and government contracts.
BUSINESS PLANNING & PERFORMANCE TRACKING
- Ensure partners are aligned with Cohere's strategic goals and performance metrics, including public sector compliance and reporting requirements.
- Run joint business planning sessions and quarterly business reviews (QBRs) with partners, tracking sourced and influenced ARR against targets.
PARTNER ADVOCACY & FEEDBACK
- Serve as the voice of the partner within Cohere, relaying feedback to Product, Engineering, and Legal teams.
- Work with Cohere's Public Policy teams to navigate government AI policies and regulations to advise partners on risk management and responsible AI best practices for the public sector.
THOUGHT LEADERSHIP & EVANGELISM
- Evangelize Cohere's vision and solutions at partner and industry events, positioning Cohere as a leader in responsible GenAI for both commercial and public sector markets.
- Build thought leadership through briefings, speaking engagements, and collaborative initiatives focused on AI in government and public services.
WHY YOU'LL LOVE THIS ROLE
This is a high-impact role where you'll shape the future of AI partnerships in both commercial and public sectors. You'll work at the intersection of technology, business, and policy, driving growth while ensuring responsible AI adoption across enterprises and government organizations. If you're passionate about building strategic alliances, driving innovation, and making a difference in one of the world's most dynamic markets including the public sector, this is the role for you.
WHAT WE'RE LOOKING FOR
- 8+ years of experience in partner development, channel sales, or alliance management within the tech industry, preferably in AI or cloud solutions, with a track record of enterprise ARR contribution and public sector partnerships.
- Deep understanding of public sector organizations, government agencies, and municipal institutions, plus the enterprise market and key industry verticals.
- Strong relationship-building and negotiation skills, with a track record of driving partner success in both commercial and public sector environments.
- Experience and demonstrated depth with Sovereign Cloud GTM.
- Ability to navigate complex regulatory and compliance landscapes, including AI ethics, government policies, and public sector procurement requirements.
- Working understanding of AI (LLMs, retrieval-augmented generation, agentic workflows) and their applications in enterprise and public sector contexts.
- Experience working with major system integrators, global consultancies, hyperscalers, and public sector technology partners including joint GTM and co-sell motions.
- Excellent communication and presentation skills, with the ability to evangelize Cohere's vision to partners, government stakeholders, and industry organizations.
- Results-driven growth mindset and bias for action. You thrive in a start-up-speed environment and enjoy building and scaling partner programs across commercial and public sectors.
This role is ideal for someone who enjoys working in a dynamic, cross-cultural environment and wants to make a meaningful impact on how AI transforms both businesses and public services. The Berlin location provides access to a vibrant tech ecosystem with strong connections to European public sector initiatives and government partnerships.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоBerlin
Зарплата не указана
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE:
A developer is getting ready to launch their first subscription app. A growth team wants to improve its paywalls. A founder has heard about Daily Payouts and wants to understand whether it could help. They all reach out to RevenueCat, and they all deserve a useful conversation. You’re that conversation.
As a Product Expert, your job is to understand what someone is trying to accomplish, explain and demo the relevant parts of RevenueCat, and help them take a sensible next step. Sometimes that means helping them get started themselves. Sometimes it means bringing in an Account Executive, a Sales Engineer, Support, or someone else.
This is a new role at the intersection of inbound sales, product education, and helping developers get started. You’ll own the inbound conversations that don’t go directly to our Account Executives or Sales Engineers, and help us build a great experience for the people behind them.
You might be early in your career, building apps on the side, or looking to turn your product knowledge into a more customer-facing job. You don’t need to have held this exact role before. You do need to know RevenueCat well, enjoy talking to people, and have good judgment about what would actually help them.
We’re initially hiring one person in EMEA and one in the Americas. You’ll initially report to our Sales Engineering lead and learn alongside teammates who have been handling these conversations for years. You’ll also help shape how the Product Expert team works as it grows.
What you’ll be responsible for:
- Make a great first impression. Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from us.
- Turn product knowledge into practical guidance. Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone’s situation. Help them understand the product, its limits, and what getting started involves.
- Help straightforward adoption move forward. Guide people through the next steps they can take themselves, share useful resources, and follow up so a good conversation turns into progress.
- Recognize the right next step. Bring qualified commercial opportunities to an Account Executive and involve a Sales Engineer for deeper technical discovery, complex migrations, or solution design. Connect support questions and people who aren’t ready yet with the appropriate team or follow-up. Understand (and tell people) when RevenueCat is not right for them.
- Make handoffs easy for the customer. Keep clear notes on goals, requirements, open questions, and next steps. Stay responsible for follow-through until the next owner has picked up the conversation, so the customer doesn’t have to start over.
- Help us improve the experience. Share recurring questions and feedback with the team. Turn what you learn into better demos, resources, and playbooks, and help us see where conversations or handoffs get stuck.
What you’ll need to be successful:
- Strong, hands-on knowledge of RevenueCat. You can show how you’ve used the product and explain it in your own words. We care about what you understand and can demonstrate, whether you learned it at work or through your own projects.
- Curiosity about the app business. You want to understand how developers build products, make money, and grow, and how RevenueCat can help.
- Clear, friendly communication. You listen carefully, ask useful questions, write concise follow-ups, and explain the same idea differently to a developer, founder, or growth lead.
- Technical common sense. You’re comfortable discussing SDKs, APIs, subscriptions, and paywalls at a practical level. You can recognize when a question needs an engineer and bring them in with useful context.
- Commercial common sense. You can spot a promising opportunity, understand why timing and fit matter, and recommend a useful next step without making every conversation a pitch.
- Ownership and follow-through. You can manage several conversations, keep your notes and commitments straight, and make sure people hear back from you.
- The ability to work remotely and keep learning. You communicate proactively, ask for help when you need it, and can work hours that meaningfully overlap with customers and teammates in your region.
We’re more interested in your product knowledge, judgment, and helpfulness than a particular degree, job title, or number of years on your résumé.
Ideally, you:
- Have built or shipped an app using RevenueCat, including a side project or Shipaton entry.
- Have helped people through support, community participation, teaching, demos, or another customer-facing role.
- Have experience with developer tools, subscriptions, or a product with both self-service and sales-assisted customers.
- Enjoy improving a process or creating a resource that makes the next person’s job easier.
What success looks like:
Within the first month, you’ll:
- Deepen your RevenueCat knowledge, shadow customer conversations, and learn how Sales, Support, and other parts of the business work together.
- Start handling conversations with support from the team and learn when to bring in a specialist.
- Host one of our bi-weekly demo stream, for a live audience of customers and prospects.
Within the first three months, you’ll:
- Independently run the inbound discovery conversations and demos in your coverage area.
- Help people get started and make well-qualified handoffs with clear context and next steps.
- Build a reliable follow-up rhythm and agree with the team how we’ll measure response quality, opportunity progression, and adoption.
Within the first six months, you’ll:
- Be a trusted source of product guidance for prospects and teammates.
- Show how your work helps people move from interest to a useful next step, and use feedback and data to improve the experience.
- Contribute reusable guidance that helps the team handle common questions and situations more effectively.
Within the first twelve months, you’ll:
- Have helped establish how the Product Expert team runs discovery, demos, follow-up, and handoffs.
- Help new teammates get up to speed and bring customer insight into how we improve the product and our processes.
- Be building deeper expertise around your interests and strengths, with a foundation that could lead toward Sales Engineering, Account Executive, or Customer Success work over time.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Hong Kong
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken’s VIP team supports the firm’s highest-value private clients: high-net-worth individuals who expect a premium, secure, and deeply tailored experience. We ensure Kraken remains the exchange of choice for VIPs through white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Head of VIP, Asia to lead and grow Kraken’s VIP presence across the region. This is a player-coach role: you will build and lead a small, high-performing team while personally owning strategic client relationships, originating new business, and shaping the regional growth playbook.
You will set the standard for how Kraken serves, retains, and grows its most valuable private clients in Asia. You will be equally comfortable in a senior client meeting, building an introducer network, coaching a relationship manager, hosting a VIP event, and partnering internally to remove the product or operational barriers that cost us high-value business.
Kraken’s VIP program is unique, and we intend to keep it that way. We don’t copy what other exchanges and desks do. You’ll take what makes our program different and adapt it to how Asia’s VIP clients actually trade, network, and build trust. That means testing new ideas, learning fast, dropping what doesn’t work, and scaling what does. If you’re bold, comfortable with ambiguity, and humble enough to fail fast and move on, this is your seat.
THE OPPORTUNITY
- Lead, coach, and develop VIP relationship managers in Asia; establish clear standards for client coverage, pipeline management, service quality, and commercial performance.
- Build the operating model for VIP growth across Asia, including territory coverage, account segmentation, referral strategy, events, and performance reporting.
- Own regional AOP growth, net deposits, client assets, trading volume, retention, and revenue performance.
- Build a repeatable pipeline of qualified high-value clients through direct outreach, referrals, introducers, family offices, proprietary trading firms, OTC desks, miners, project treasuries, and high-volume traders.
- Represent the voice of Asia’s VIP client base internally: identify competitive threats, regional market dynamics, product gaps, and opportunities that influence where private-client capital trades.
PERSONALLY OWN STRATEGIC CLIENT RELATIONSHIPS
- Own and grow Kraken's most strategically important private client relationships across Asia, bringing our full VIP offering - ranging from trading and asset management to other services - to market locally, within Kraken's compliance and risk framework.
- Serve as the senior relationship owner for Kraken’s largest and most strategically important private clients across Asia.
- Bring Kraken’s VIP and private-client offering to market locally, including spot, margin, futures, OTC execution, earn and yield opportunities, lending, and tailored benefits.
- Build trusted, durable relationships while ensuring every client interaction and commercial initiative operates within Kraken’s licensing, compliance, and risk framework.
BUILD REGIONAL PRESENCE AND PARTNERSHIPS
- Develop Kraken’s presence in Asia’s VIP trading and investor communities, including private trading groups, investor clubs, KOL and trader networks, and closed-door investor circles.
- Design and lead high-quality regional programming, including VIP dinners, trader meetups, conference-adjacent events, and partner activations, in collaboration with Marketing and Regional teams.
- Build and manage introducer and referral partnerships that create a durable source of qualified VIP opportunities.
- Partner with Product, Marketing, Compliance, Banking, Client Service, and Operations to launch regional growth initiatives and improve the client experience.
WHAT YOU BRING
- 7+ years of experience in VIP relationship management, private banking, brokerage, private-client sales, account management, or business development, including meaningful experience in crypto or digital assets.
- Demonstrated people leadership experience, with the judgment and practical coaching ability to lead a small team while remaining hands-on with strategic clients and revenue opportunities.
- A strong personal network among Asia’s crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities. Experience across Greater China, Hong Kong, Taiwan, or Singapore is especially valuable.
- A proven record of personally originating and converting new business, not solely servicing an existing client book.
- Deep knowledge of crypto market structure and trading solutions, including spot, margin, futures, OTC, lending, tokenized equities, and yield/earn products.
- Strong commercial judgment and comfort managing KPIs including assets on platform, net deposits, revenue, trading volume, retention, pipeline conversion, and client portfolio growth.
- Native or near-native Mandarin and fluent English.
- Comfort operating across multiple regulated Asian jurisdictions, with sound judgment on when to engage Compliance and Risk partners early.
- Willingness to travel up to 30% across the region for strategic client meetings, events, and conferences.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
We are looking for a Senior Software Engineer II, Applied AI to join our Agentic Systems team, where you'll build AI agents that automate workflows for teams across Wrapbook. Design and build production-grade AI agents with LangGraph that automate multi-step workflows for internal teams across Wrapbook.
Location: Remote - US
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth.
Responsibilities:
Customer Onboarding:
You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation:
You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance:
You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell:
You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor:
You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships:
You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused:
You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
Qualifications:
5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$171,200
- $235,400
*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100
- $211,860
**
Zone 3:
All other US locations - $145,500
- $200,090*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
JКомпания не указана
47
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
* Lead the strategic development and operational management of the EPC business unit. * Oversee the full EPC project lifecycle, from presales and tendering to project execution and delivery.
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary
We’re hiring a strategic, hands-on Country Account Management Lead for Poland, based in Warsaw, to lead and scale our account management function. You’ll lead the Poland account management team, guide its day-to-day work and advise the team, and bring structure while working on the ground. You’ll be accountable for gross value growth, adoption of new products and team performance. This is a leadership role: you’ll set the country strategy, work with senior stakeholders from other teams, and take part in top management quarterly business reviews.
What you’ll own
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap, including pricing, discounts and exclusivities for Poland.
People Leadership:
Lead the Poland team and guide its day-to-day work. Hire, coach and develop high-performing team members; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Engage senior stakeholders from other teams, present in top management quarterly business reviews, and work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
Country Projects:
Drive country-level projects such as compliance and exclusivities, and the growth of new products (ads, promos, drive).
Who you are (requirements)
Must-have
3-4 years of solid experience leading teams and in account management, able to guide daily work and advise the team.
Based 100% in Warsaw, working on the ground with the team.
Ability to bring structure to a team while improving retention, revenue growth and account metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Willingness to travel occasionally by train to other cities in Poland.
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs
Gross value growth or revenue
Penetration and revenue of new products (ads, promos, drive)
Team satisfaction and motivation
Country projects such as compliance and exclusivities
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
20 570 zł
—
25 712 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Hanoi
Workplace: onsite
Ajax Systems is an international technology company and the largest security systems manufacturer in Europe.
We are looking for a new team member to join the NPI Automation Department as an Embedded / Hardware Developer.
The NPI Automation Department focuses on ensuring the stability of mass production and expanding manufacturing capacity across new production sites. The team develops unified platforms, establishes standards and technical requirements for development and production teams, and works on process optimization, increasing equipment uptime, minimizing retesting, and strategically reducing production costs.
Responsibilities
Develop electronic devices with complex analog circuitry, where system accuracy is a critical parameter.
Develop software for various microcontroller architectures.
Develop software for PCs and single-board computers such as
Orange Pi
and
Raspberry Pi
, including:
digital processing of analog signals;
drivers for peripheral devices;
network protocols;
high-level logic for distributed applications;
GUI development using
QML
;
database integration;
software for controlling mechanical systems, including an understanding of the underlying physical processes.
Collaborate with mechanical design engineers to develop mechanical solutions for specialized equipment.
Test, debug, and commission developed electronics and assembled equipment.
Prepare technical documentation describing the design and operation of developed devices.
Required Knowledge and Skills
Technical / engineering degree.
Experience in the development and debugging of analog electronic devices.
Commercial experience developing software for
32-bit microcontrollers
.
Experience with version control systems such as
Git
.
Ability to work with soldering equipment, including mounting
0402 components
, and with an oscilloscope.
Experience preparing electronic design documentation using
CAD/EDA tools
.
Ability to confidently read and understand technical documentation in English.
Will Be a Plus
Experience with
Altium Designer
.
Basic knowledge of
Python
, or willingness to learn it.
Commercial experience developing projects using
object-oriented programming (OOP)
.
Commercial experience working on long-term maintained projects developed by teams of at least three engineers.
Understanding of the requirements and needs of
mass electronics manufacturing
.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: United Kingdom; Ireland; Cyprus; Portugal; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Join our Product and Regulatory Legal team, embedded with Kraken's Product, Design and Engineering teams to ship novel products and experiences that accelerate the global adoption of crypto. We are a tight, experienced group of lawyers from a diverse range of tradfi, fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice, partnering directly with Product, senior leadership and Compliance to chart clear, defensible paths to launch and to keep our licensed entities running smoothly.
This is a senior product-facing legal role for the European Union. You will be the lawyer the business trusts on questions that cut across several regimes at once: for example, a single product such as a tokenised equity, a card, or an institutional custody and prime brokerage service can touch the Markets in Financial Instruments Directive ("MiFID II"), the Markets in Crypto-Assets Regulation ("MiCA"), the Payment Services Directive ("PSD2"), the Electronic Money Directive ("EMD2") and banking rules at the same time. You will bring clarity on which regime applies, what it requires, and how to launch within it.
THE OPPORTUNITY
Reporting to the Head of Product Legal, you will act as a senior legal adviser to European leadership on new products, licensing structure and regulatory strategy.
- Own cross-functional product counselling for European Union launches from discovery to design, launch and iteration, giving Product, Engineering, Compliance and leadership decision-ready advice with clear options and risk trade-offs
- Advise on the regulatory perimeter and classification of new offerings across MiFID II and the Markets in Financial Instruments Regulation ("MiFIR"), MiCA, the European Market Infrastructure Regulation ("EMIR"), payment services and electronic money rules, and banking regulation, including where an instrument or service falls between regimes (for example tokenised securities, crypto-asset derivatives, margin and financing, and stablecoin-linked products)
- Advise on payments and electronic money offerings, including the Krak card and account propositions, safeguarding, open banking and account-access obligations, and the developing Payment Services Directive 3 and Payment Services Regulation framework
- Advise on banking-related questions that arise in the European Union, including bank partnerships and sponsor-bank arrangements, deposit-taking and lending perimeter questions, the Capital Requirements Regulation and Directive, and the interaction of these rules with our custody, prime brokerage and financing products
- Monitor and interpret European Union legislative and supervisory developments, take part in consultations and industry association work where appropriate, and translate their significance for the business proactively
- Draft and negotiate client-facing terms and conditions, taking clear, business-aligned positions
- Act as gatekeeper for European Union outside counsel engagements: scope the work, estimate and manage cost, and sign off before matters go externally
- Mentor and develop more junior lawyers in the team, set quality standards for plain-English, risk-based advice, and act as a senior sounding board for colleagues across the Regulatory Legal team
- Use AI-assisted tools (for example Enterprise GPTs) to speed up regulatory analysis, first drafts and matter tracking, and to build self-service tools that let stakeholders answer commoditised legal and regulatory questions themselves
- Advise on anti-money laundering and counter-terrorist financing requirements affecting products, including the Transfer of Funds Regulation ("Travel Rule") and the new European Union anti-money laundering package, and on market abuse, conduct, outsourcing and operational resilience obligations, including the Digital Operational Resilience Act ("DORA")
- Lead or oversee licensing, authorisation and variation workstreams in the European Union, including scoping requirements, mapping pathways, supervising outside counsel, preparing application materials and managing regulator interactions
WHAT YOU BRING
- Qualified lawyer admitted in Ireland, England and Wales, or another European Union Member State
- 15 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, payment institution, broker-dealer, exchange, central counterparty or crypto services provider) or at a leading law firm supporting such clients, ideally with in-house or direct product counselling experience
- Deep, current knowledge of several of the following, with real depth in at least two: MiFID II and MiFIR (investment services, market structure, derivatives and conduct), MiCA (crypto-asset services, custody, trading platforms and stablecoins), European Union payment services and electronic money regulation, and European Union banking regulation
- Demonstrated ability to analyse novel products against overlapping regimes and give a clear view on classification and perimeter, including in areas where the rules are unsettled or supervisors have not yet spoken
- Direct experience managing senior regulator relationships, including notifications, information requests, supervisory correspondence and examinations
- Working knowledge of anti-money laundering and counter-terrorist financing, outsourcing and operational resilience obligations, including DORA
- Proven ability to instruct, supervise and manage the cost of outside counsel across multiple jurisdictions
- Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing
- Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders and for senior leadership
- A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation
- Experience mentoring or managing lawyers, and the judgement to know when to escalate
- Comfort operating with a high degree of autonomy in a fast-moving, remote environment
- Familiarity with using AI tools such as Enterprise GPTs to increase the efficiency of legal services
NICE TO HAVES
- Experience advising on tokenised securities and the European Union Distributed Ledger Technology Pilot Regime
- Experience with EMIR, including the clearing obligation, margin for non-centrally cleared derivatives and transaction reporting
- Experience with prime brokerage, securities financing, margin lending or institutional custody
- Experience advising on the United Kingdom cryptoasset regime or other non-European Union frameworks that intersect with European Union operations
- Experience supporting regulatory aspects of corporate transactions, such as change-of-control notifications and entity migrations
- Experience with European Union data protection and consumer protection rules as they apply to financial products
- Fluency in a second European language
- An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
About the role We're looking for Lead Go engineer with 5–6+ years of commercial Go development and 2+ years in a leadership role (Team Lead / Lead Engineer - it must be in your CV).
Location: Hertzelia, Israel
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
🎯 What You’ll Do:
Client Growth & Performance
Own and optimize paid digital advertising campaigns.
Manage campaign budgets and performance KPIs (ROAS, CPA, CTR, conversion rate).
Identify revenue growth and upsell opportunities within existing accounts.
Translate campaign data into clear, commercially relevant recommendations.
Drive incremental revenue by proactively identifying and closing upsell and cross-sell opportunities within your portfolio.
Strategic Advisory & Cross-Functional Impact
Act as a trusted advisor to clients, strategically guiding clients on their digital investment.
Lead performance reviews and communicate insights with clarity and confidence.
Collaborate with sales, product, and operations teams to ensure seamless execution.
🛠 What You Bring to the Table:
2-3 years of experience in digital advertising, performance marketing, or client-facing account management roles.
Hands-on experience managing and optimizing paid search or performance campaigns on platforms such as Pinterest, Meta, Google, Criteo.
Strong analytical skills, with the ability to interpret data and translate it into clear business recommendations.
Clear and confident communication skills, both written and verbal, with experience presenting to clients or stakeholders.
Ability to manage multiple accounts and priorities in a structured and organized way.
Experience working with analytics tools and reporting platforms; familiarity with CRM systems is a plus.
Excellent communication skills in English and Hebrew.
🎯 How Success Looks:
As a Client Solutions Manager at Aleph, success is about driving real results for clients and making an impact within your team. You’ll know you’re thriving when:
Clients see measurable improvements in campaign performance (e.g., ROAS, CPA, revenue growth) and recognize you as a trusted digital advertising advisor.
You consistently meet or exceed your revenue, retention, and performance targets while contributing to broader team objectives.
You proactively identify upsell and expansion opportunities, growing existing client portfolios through data-driven recommendations.
Your campaigns run efficiently, with performance optimizations applied continuously based on clear analysis and testing.
You translate complex performance data into clear, commercially relevant insights that influence client decisions.
You identify scalable improvements that enhance both client outcomes and internal team efficiency.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
JКомпания не указана
47
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
• Source, recruit, and onboard top Forex affiliates, IBs, and media partners. • Negotiate commercial terms (CPA, RevShare, hybrid deals) to maximize ROI.
УдалённоCyprus
Зарплата не указана
JКомпания не указана
62
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention.
WHAT YOU'LL DO
- Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates.
- Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets.
- Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles.
- Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value.
- Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers.
- Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams.
- Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey.
- Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention).
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus.
- Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers.
- A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
(PREFERRED)
- Direct experience at a high-growth, developer-first, or AI/ML infrastructure company.
- Experience managing renewals in a consumption or usage-based pricing model.
Location: US West Coast
Compensation:
- $230K OTE + equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.