Вакансии

Recruit, hire, and ramp a growing Enterprise AE team, building a repeatable onboarding and coaching program. Coach reps through complex, multi stakeholder enterprise deals, from new pipeline generation to existing account growth, running deal reviews and call coaching that improve win rate and velocity.

Own the product vision, strategy, and roadmap for the Vercel Dashboard, the primary surface through which all Vercel customers interact with the platform. Define how agents operate within the Dashboard, from surfacing errors and suggesting fixes to updating code and config on behalf of users.

As a Growth Product Manager on Calm's direct-to-consumer business, you'll help more people discover, adopt, and build daily habits with Calm. You'll own the growth product strategy and roadmap, accountable for driving subscriber growth, activation, revenue per user, and retention.

Location: Remote Roles - EMEA; Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The senior role focused on optimizing and growing our Simple Trading products in Europe. Act as the product expert for European retail customers and local markets. Identify local customer needs, market differences, and growth opportunities, then translate them into simple and effective product improvements. The role focuses on mainstream retail customers rather than advanced trading or derivatives. Success will be measured by local product adoption, conversion, repeat investment, retention, and sustainable growth. What You’ll Be Doing European Product Optimization Own product optimization for Simple Trading across key European markets. With the convergence of retail crypto into next-gen banking products, the ideal candidate will have experience in identifing local customer needs and product gaps across onboarding, fiat funding, first purchase, buy, sell, swap, portfolio management, savings/ investments and spending, withdrawals. Adapt product journeys to local payment methods, customer behaviours, market practices, and regulatory requirements. Improve existing products through customer feedback, funnel analysis, experimentation, and market-level performance data. Simple Trading Experience Simplify complex crypto concepts for first-time and low-frequency retail customers. Improve order entry, quote presentation, pricing transparency, portfolio overview, average cost, P&L, transaction history, and asset discovery. Ensure the experience is intuitive and consistent across App and Web while addressing important local market differences. Local Growth Own the local product funnel across onboarding, funding, activation, first purchase, repeat purchase, retention, and reactivation. Develop products that encourage long-term engagement, including recurring buys, auto-invest, savings plans, price alerts, round-ups, and crypto collections. This can also include lifestyle-esque product levers for growth, monetisation and engagement. Partner with growth and marketing teams on market-specific acquisition, activation, and lifecycle initiatives. Track and improve key metrics Market Expertise Maintain a strong understanding of European retail crypto, digital banking, brokerage, payments, and savings products. Benchmark leading European products, particularly Revolut, Bitpanda, Bitvavo, and Trade Republic. Translate local customer and competitive insights into actionable product improvements. Cross-Functional Execution Work with design, engineering, data, compliance, operations, marketing, and local market teams to deliver product improvements. Influence priorities through strong market insight, product judgement, and data without formal people-management responsibility. What We Look For In You Must-have 7+ years of product management experience in consumer fintech, crypto, digital banking, brokerage, payments, savings, or investment products. Strong hands-on experience building or optimizing consumer products for European markets. Deep understanding of European retail customers, local payment behaviours, investment habits, and market differences. Proven experience improving onboarding, activation, conversion, repeat usage, retention, or AUM. Strong understanding of consumer product design, product growth, experimentation, and lifecycle engagement. Ability to simplify complex financial or technical products into intuitive customer journeys. Good understanding of retail crypto and digital banking products, including fiat on/off-ramp, spot buy and sell, custody, wallets, transfers, pricing, and spreads. Strong individual contributor who can independently identify opportunities, define solutions, and drive cross-functional delivery. Excellent product judgement, structured thinking, written communication, and stakeholder management. Fluent English and comfortable working remotely across European time zones. Nice-to-have Direct Simple Trading, retail product, UX, or growth experience at Revolut, Monzo, N26, Bitpanda, Bitvavo, or Trade Republic. Experience working in European digital banking, neobrokerage, wealth management, or consumer investment products. Experience with European payment methods, including SEPA, Instant SEPA, cards, and major local payment methods. Experience launching or localizing products across multiple European countries. Experience with retail payments, recurring investment, auto-invest, crypto bundles, portfolio analytics, round-ups, or saveback products. Knowledge of an additional European language. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

• 🇬🇧 English — B2+; • Ingliz tilida bemalol biznes muloqot qila olish, Cold Call tajribasi bo'lsa ustunlik beradi;

• Запускать новые продукты с нуля: от идеи и гипотезы до прототипа, MVP и первых пользователей. • Быстро проверять продуктовые и рыночные гипотезы, находить новые ниши и точки роста.

Discovery здесь — сердце роли: проводишь CustDev, ищешь и валидируешь боли, превращаешь инсайты в гипотезы и доводишь их до A/B-теста. Кого ищем: продакта, который 2–3+ года развивал массовый продукт, проводил исследования, уверен в SQL и умеет принимать решения на основе данных.

Развивать продуктовую стратегию Снизим.ру и формировать roadmap. Анализировать пользовательские сценарии и находить точки роста продукта.

Формулировать и тестировать гипотезы по улучшению конверсии на всех этапах воронки; Определять позиционирование продукта на основе глубокого анализа ценности для пользователя и конкурентной среды;

От 5 лет в роли Project Manager в IT; Самостоятельное ведение проекта с командой от 10 человек либо параллельное управление несколькими небольшими командами;

отвечать за процесс продаж кредитных продуктов новым и повторным клиентам. выстраивать мониторинг воронок, настраивать отчёты, алерты и процессы реагирования.

вести проекты и инициативы от постановки задачи до результата. структурировать неоднозначные бизнес-задачи, формировать план работы и предлагать варианты решения.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: As a Global Security Program Manager on Notion’s Global Safety & Security team, you’ll help protect our people, workplaces, and operations across a distributed global portfolio. This role exists to bring greater consistency to physical security programs as Notion scales—strengthening technology, vendor operations, incident readiness, and local execution without losing the welcoming experience we want employees and guests to feel. You’ll work across Workplace, People, IT, Legal, business leaders, vendors, and building partners, balancing hands-on operations with repeatable program design. This is a remote role based in the United States, with travel to Notion offices, events, and other locations expected—up to 50% based on operational needs. A GREAT TUESDAY: - Review regional differences in access control or visitor management and turn them into clear priorities for the global parity project. - Work with a vendor or building manager to resolve a security gap, balancing local context with global standards. - Draft an incident update, using AI to improve clarity, then validate the details and judgment behind the message. - Coordinate international project work while responding thoughtfully to an urgent operational issue.   WHAT YOU'LL ACHIEVE: - By your 90th day, kick off a global physical security parity project that creates shared visibility into regional practices, gaps, and priorities. - By your 90th day, use AI to accelerate clear, effective communications, reduce busywork, and keep detail-heavy work accurate and reviewable. - By the end of your first year, take ownership of Notion’s physical security technology program, improving how systems, data, and operating practices support safe and resilient workplaces. - By the end of your first year, demonstrate program ownership in one major physical security or safety pillar, such as business continuity and disaster recovery, event security, travel risk management, monitoring operations, crisis management, guard force operations, or governance. - By the end of your first year, deliver multiple international projects with clear plans, sound judgment, and effective coordination across regions, vendors, and cross-functional partners. SKILLS YOU'LL NEED TO BRING: - Demonstrated ability to own physical security or safety programs across multiple sites or regions, including security technology, access control, incident response, or vendor operations. - Effective project management skills, with the ability to move multiple international projects from ambiguity to clear plans, decisions, and delivery. - Clear, thoughtful communication with internal partners, vendors, building management, and local stakeholders—especially when translating security requirements into practical action. - A service-oriented approach and eagerness to help create secure, welcoming workplace experiences; you bring curiosity, ownership, and sound judgment to how you work with others. - Novice AI proficiency and a willingness to use AI as a practical collaborator for communication, accuracy checks, documentation, and reducing repetitive work. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $208,000 – $233,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role The Growth Marketing Strategy and Planning Manager sits at the intersection of B2B marketing strategy and performance analytics. You sit within GTM Strategy & Planning and act as the right hand to the VP of Growth - helping the team decide where to spend their next dollar, setting marketing-level targets in partnership with Finance, and making recommendations of how to maximize the revenue yield from demand. The marketing team you’ll be supporting owns the digital/technical marketing channels that are heavily reliant on data-driven decisions and insights. The team’s outcomes support both the sales-led business and our PLG motion, and we make decisions around lead routing between the two businesses so that we maximize revenue yield. This is a high visibility role with direct exposure to marketing leadership. We're looking for someone who brings structure to ambiguity, has the business judgment to challenge assumptions, and can move fast without sacrificing rigor. You translate performance data into investment decisions and defend those decisions to senior stakeholders. This is a full-time position based out of our Oakland, Denver, Austin, or New York City offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including one to two days in the office each week to connect and build as a team. What You’ll Do Target Setting and Impact Measurement Own annual and quarterly target setting for the Growth marketing organization, including channel-level targets and budget allocation driven by a documented planning model Support annual budgeting and in-quarter re-planning with recommendations on investment levels and channel mix Own marketing ROI analysis: calculate and report on cost-per-lead, cost-per-opportunity, CAC by channel, and marketing efficiency ratios Develop segment and region level views of marketing performance to support resource allocation decisions Design and maintain models to quantify the impact of marketing programs across the buyer journey Conduct ad hoc deep dives to diagnose pipeline trends, marketing channel performance, or funnel conversion issues and proactively surface recommendations Executive reporting & Cross-functional Alignment Support the weekly and monthly business review process: prepare data and partner with leadership to build a narrative that converts data into actionable insights Drive alignment on ICP across product marketing, product, sales, and marketing so targeting, messaging, and investment point at the same accounts Scope dashboard needs and partner with the Analytics team to build them out Commercial Pipeline model Own the Growth pipeline model, aligning sourced and influenced contribution across partner, sales, BDR, and marketing Work with Field Ops for Commercial and the BDR org to ensure marketing's pipeline contribution supports the coverage needed to hit the business target Maintain the coverage, conversion, and velocity assumptions the model runs on, and reconcile them with Field Ops and Finance Experimentation and Optimization Analyze marketing experiments (landing pages, email sequences, ad creative, offers) to drive continuous improvement Partner with our Head of PLG Revenue to identify friction in the self serve funnel and recommend interventions Design experiments that help optimize the marketing spend and pipeline ROI Capacity & headcount planning Own capacity and headcount planning for the Growth marketing organization, tying resourcing to targets and coverage requirements Model the trade-offs between headcount, program spend, and pipeline output to inform investment and org decisions Skills We’re Looking For 4 to 7 years of experience in marketing analytics, GTM/marketing strategy, revenue operations analytics, FP&A or business intelligence within a B2B SaaS environment Strong planning and financial-modeling skills: comfortable building target, budget, and pipeline-coverage models from ambiguous inputs Ability to independently structure ambiguous problems, move quickly, and drive them to clear, actionable recommendations Clear point of view and the confidence to challenge assumptions and bring data-backed perspectives to senior stakeholders, including a VP Comfort operating in a fast-changing environment where definitions, targets, and operating models are still evolving, and the ability to balance speed with rigor Understanding of B2B SaaS performance metrics: pipeline, ACV, conversion rates, velocity, marketing-sourced vs. influenced pipeline, and attribution concepts Comfortable with SQL, Excel/google sheets and BI/visualization tools like Looker to move quickly through data Working knowledge of Salesforce (reports, dashboards, opportunity data), marketing automation platforms (Marketo preferred), and ad platforms (Demandbase, Google Ads, LinkedIn Ads, chatgpt Ads, etc) Bonus Skills​ Python or R proficiency for statistical analysis, automation, or building lightweight models Experience with multi-touch attribution platforms (Bizible/Marketo) Exposure to experiment design, significance testing, or applied statistics in a marketing context Experience with predictive modeling: LTV estimation, propensity scoring, or cohort analysis applied to marketing audiences Familiarity with the modern data stack (Fivetran, dbt, Snowflake, Looker) Background in data infrastructure, developer tools, or analytics software industries #LI-HYBRID #LI-MM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $141,162 — $176,452.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Newark, NJ; Greater New York City Area Workplace: hybrid Role Overview: We are looking for a driven Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences. You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants. This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter. Why join us: Build a major new product line with meaningful ownership and influence from day one. Help shape technology that empowers independent restaurant operators and small businesses. Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence. Competitive compensation, strong benefits, and significant opportunities for growth and impact. What You’ll Do: Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration. Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs. Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences. Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision. Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives. Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption. Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation. Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes. Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization. What We’re Looking For: 5+ years of Product Management experience building and scaling SaaS products. 2+ years of experience leading mobile features and experiences. Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity. Exceptional product discovery, prioritization, and problem-solving skills. Proven ability to simplify complex workflows into elegant, intuitive user experiences. Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment. Comfortable operating in a fast-paced, iterative environment with high ownership and accountability. Ability to work hybrid from an NRS office three days per week. Bonus Experience in the POS space. Familiarity with ordering, payments, inventory management, or loyalty. More Benefits: An exciting and challenging job with talented people around. Referral program – get rewarded for helping us grow the team with talented people. Health, Dental, Vision, & 401k. PTO – including vacation, sick leave, and holidays. Commuter Benefits Program. Short and Long Term Disability. Flexible working arrangements. Tuition Reimbursement Program, and more. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.  We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.

Location: APAC Remote; EMEA Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Lauren, Senior Manager of Customer Success at Customer.io , and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team. You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle. We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them. What we value Curiosity about the business behind the customer: You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the why behind a request before recommending a solution. Trusted advisor, not ticket-taker: You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them. Ownership of commercial outcomes: You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion. Comfort in ambiguity: You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio. AI-forward thinking: You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working. What you'll do Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations Monitor customer health, spot adoption trends, and address risks before they impact success Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives What we're looking for 2+ years as a Customer Success Manager for technical products, in a SaaS environment Experience communicating with software developers in a technical capacity Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role) Located in Australia, New Zealand, United Kingdom or Ireland Bonus: experience designing lifecycle messages Compensation & Benefits We believe in transparency. The salary for this role is $80,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Hiring Manager 45-minute Homework Review Call + feedback with potential team members All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

— Идентификация и разработка новых бизнес-возможностей в области блокчейн. — Анализ рынка, конкурентов и потребностей клиентов для формирования стратегии развития продукта.

Location: United Kingdom; United Arab Emirates; Ireland; Sweden; Romania; Cyprus; Switzerland; Portugal; Lithuania; Czech Republic; Hungary; Poland; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Payward Services (PWS) is the Infrastructure arm of Payward, the parent company of Kraken, whose businesses span trading, payments, custody, banking, asset management, and services. PWS gives regulated businesses direct API access to the infrastructure that has powered Kraken for 15+ years. Payward holds 100+ regulatory licences, operates in 190+ jurisdictions, and processes $2T+ in annual volume. Payward has also applied for a national trust company charter to offer custody and trust services to institutional and high-net-worth clients across the U.S. The company is backed by strategic investors including Citadel Securities, Jane Street, Deutsche Börse, and Nasdaq. Operated through Paywards’s regulated entities, custody combines segregated client accounts, institutional-grade key management and cold storage, independent audit and control reporting, and direct connectivity into Kraken's exchange, staking, and financing rails. Clients get the security posture of a dedicated custodian alongside the liquidity and product depth of one of the longest-running exchanges in crypto.   THE OPPORTUNITY As Senior Sales Lead, Custody & Wealth Management, you will lead the go-to-market efforts for Payward custody offering, including qualified custody, across two motions: Institutional custody sales: Sell to banks, neobanks, fintechs, payment companies, brokerages, exchanges, asset managers, and any business that needs regulated digital asset custody, globally. B2B2C wealth solutions: Work with Product to design and launch embedded custody and digital asset solutions. Private banks, wealth managers, family offices, and platforms serving high-net-worth clients can offer these to their own clients under their own brand, alongside PWS staking, trading, payments, and tokenized assets. You will report to the Global Head of Sales, Payward Services, as a senior individual contributor. You will work closely with Solution Engineering, Product, Legal, Compliance, and Onboarding, and act as the voice of the custody and wealth market in roadmap discussions. Lead and help define the global GTM strategy for Custody across institutional segments, asset managers, ETF and fund issuers, hedge funds, market makers and prop firms, banks and wealth platforms, corporates and treasuries, family offices, token issuers and foundations, and exchanges requiring third-party custody. This role will be expected to: - Grow assets under custody and custody revenue as the primary outcomes, with clear ownership of targets, forecasting, and pipeline discipline - Develop commercial frameworks across custody, trading, and yield products including vaults and staking. - Lead revenue across a range of relationships from long cycle RFP driven enterprise mandates to mid-market motion for funds, corporates, and crypto-native clients who need to onboard fast. - Own the full client lifecycle from qualification and diligence through agreement negotiation, onboarding, and expansion into staking, trading, collateral, and settlement. - Build and scale a revenue growth in the custody and wealth management vertical across a global Sales and BD organization, with an AI-first approach to tooling, pipeline management, and operational efficiency. - Establish Payward as the default custodian across the institutional ecosystem, fund administrators, wealth managers, family offices, consultants, prime brokers, OTC desks, and the service providers who shape custodian space. - Partner cross-functionally with Product, Engineering, Security, Legal, Compliance, Risk, and Finance to align commercial strategy with platform capability and the regulatory perimeter of each entity - Expand Payward’'s custody footprint across the UK, Europe, US and APAC and other priority markets, with a clear view on licensing constraints and how to sequence market entry - Feed the product roadmap with structured client demand: asset and chain coverage, staking, reporting and integrations, collateral mobility, and off-exchange settlement WHAT YOU BRING - 7+ years of experience building and scaling B2B or B2B2C revenue organizations within digital asset custody, Wealth management, traditional custody and asset servicing, or regulated financial infrastructure - Proven track record closing and expanding complex, long-cycle mandates with institutional clients where security, regulatory, and operational diligence sit at the center of the buying decision - Deep understanding of the wealth management space, how institutions actually select a custodian, risk and investment committees, operational due diligence, asset segregation and bankruptcy remoteness, insurance, audit and control reporting, and multi-custodian mandates - Deep experience structuring custody economics: AUC-based pricing, minimums, revenue-share models, and multi-product commercial agreements - Strong commercial judgment, negotiation skills, and executive presence at the C-suite and board level - Experience building and leading high-performing global Sales and BD teams - Demonstrated ability to implement AI-first sales tooling, CRM discipline, and scalable go-to-market systems - International experience strongly preferred; US and European market knowledge - Genuine conviction in crypto and the future of financial market infrastructure or deep, transferable expertise from traditional custody, fund services, or prime brokerage with a clear path to crypto fluency NICE TO HAVES - Direct experience selling qualified custody, staking, or prime brokerage services to institutional clients - Relationships across the institutional service provider ecosystem: fund administrators, auditors, consultants, transfer agents, and ETF issuers - Working knowledge of institutional key management (MPC, HSM, multi-sig), cold storage architecture, off-exchange settlement, and collateral mobility - Familiarity with KYC/AML frameworks and digital asset licensing regimes across multiple jurisdictions - Experience scaling a B2B sales motion from founder-led or relationship-led origination to a structured, team-driven engine - Experience selling into token issuers, foundations, and protocol treasuries alongside traditional financial institutions - Exposure to staking economics, validator operations, and the reporting institutions expect around both Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice