Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As part of the SaaS Manager https://1password.com/product/saas-manager team, you'll be building the platform that IT and Security teams rely on to discover, govern, and optimize their AI and SaaS ecosystems (work that just earned 1Password recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for SaaS Management Platforms). You'll work on real problems: uncontrolled AI spend, shadow IT, SaaS sprawl, and the complex access lifecycles that come with it. Following 1Password's acquisition of Trelica in early 2025 https://blog.1password.com/1password-acquires-trelica/, you'll join a collaborative team with a startup mindset backed by the resources and mission of one of the most trusted names in security. As we scale the platform to meet our enterprise-scale ambitions, you'll help shape not just what we build, but how we build it.
We are looking for an Intermediate Developer who is energized by doing meaningful work, growing fast, and building great software alongside great humans. This is a role for someone with a solid technical foundation who knows how they learn, takes real ownership of their work, and is ready to make an impact from day one.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have 2–4 years of professional software development experience with some knowledge of .NET/C# and exposure to MongoDB or a comparable document database
- You know how you learn, and you learn quickly: you're comfortable picking up new concepts, technologies, and codebases, and you don't need everything handed to you before you can get started
- You take real ownership of your assigned work: you follow through, flag problems early, and hold a high bar for what "done" means
- You write clean, well-tested, well-documented code and you understand why those things matter in a production environment
- You're a strong collaborator: you communicate clearly, ask good questions, and work well with teammates across engineering, product, and design
- You're curious about how agentic AI tools fit into your own development workflow and you use them thoughtfully
- You're proactive by nature: you look for opportunities to improve the codebase or the team's processes and you surface them, even when you haven't been asked
Bonus points for:
- Comfort across a wide range of technical stacks (.NET/C#, MongoDB, Go, Rust, TypeScript, React, and others); you evaluate technology on its merits for the problem at hand, not personal preference, and you pick up new languages quickly
What you can expect:
- Deliver features and improvements on the SaaS Manager platform
- Take end-to-end ownership of well-defined features from initial development through production
- Participate actively in code reviews, giving and receiving thoughtful feedback, and use both as opportunities to grow your technical judgment
- Write meaningful tests and clear documentation as part of your regular workflow, not as an afterthought
- Collaborate with product managers and designers to understand the customer problems behind your work and advocate for good outcomes within your scope
- Surface blockers and open questions early, keeping yourself and your teammates unblocked and the work moving forward
USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA; San Jose, CA; Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker Forward Deployed Engineers (FDE) embed directly with our most strategic customers to solve important, complex technical problems and turn ambitious ideas into production outcomes. FDEs take on the most challenging technical challenges using existing Docker products and patterns when possible, and work across customer, Docker Product and Engineering teams to realize new approaches when required.
As a Docker FDE, you will work side-by-side with customer engineering teams to deeply understand their goals, problems, constraints, and technical landscape; identify the highest-leverage opportunities; and design, build, and ship solutions with them. You own the technical journey from discovery and architecture through prototyping, implementation and production rollout.
The solutions you build may use existing Docker products, extend Docker into new environments, integrate deeply with customer and third-party systems, or reveal capabilities that Docker should build next. You work closely with Docker Solutions Architects to evolve existing patterns, and Docker Product and Engineering to turn new learnings into reusable patterns and product capabilities.
RESPONSIBILITIES
Build in Production with Customers
- Embed with customer engineering teams to design, build, and ship solutions from first prototype through stable production rollout. Use existing Docker products and patterns when possible, invent, prototype and validate innovative solutions when necessary.
- Deliver working technical artifacts to customers: custom MCP servers with tightly integrated Docker Sandbox environments for coding agents and containerized agents; Docker Compose definitions for multi-agent harnesses and model-backed applications; Hardened Image standardization and migration; New tools that unblock customer progress.
- Integrate Docker's AI platform with the customer's existing stack, including identity providers (OIDC/SAML/SSO), secrets management, private and air-gapped registries, Kubernetes, CI/CD pipelines, and observability tooling.
- Own technical delivery on your engagements: scope the work, sequence it, make trade-offs between speed and quality, remove blockers early, and contribute directly to code whenever progress depends on it.
Make AI Adoption Safe and Governable
- Translate customer security, compliance, and platform requirements into concrete plans and see those plans through from ideation to production.
- Help customers define controls to enable them to adopt agentic AI to solve their unique business problems without compromising security, compliance, data sovereignty or end-user experience.
- Establish quality and performance standards for customers and work closely with Docker Product and Engineering to quickly address issues that fall outside of established thresholds
- Partner with customer security and platform teams to get agentic workloads through architecture review, threat modeling, and change control.
Partner with Solutions Architecture and the Field
- Work closely with Solutions Architects to enable off-the-self solutions when possible and provide technical experience and leadership when a bespoke solution is necessary.
- Feed implementation learnings back into reference architectures, SOW templates, and success patterns so that FDE innovations become standard features and implementation patterns.
- Support the field with technical depth during proofs of concept, escalations, and expansion conversations when a working build is the fastest path to a customer adoption.
Close the Loop with Product and Engineering
- As part of Docker Engineering FDEs work closely with Product and Engineering teams to fold FDE innovations, learnings, and design patterns into existing or new products and services.
- Work with Customers, Product and Engineering to establish quality and performance thresholds, ensuring customer environments meet them consistently, and responding quickly and decisively when they don’t.
- Be the voice of the customer. Deliver data-driven and actionable feedback to Product and Engineering: what works well; what does not; what customers are asking for; and what blocks their adoption and forward progress. FDE experience directly influences the roadmap.
Shape the Practice
- Define the FDE engagement model, delivery standards, and quality bar, and codify them so that engagements are consistent across customers, regions, and delivery partners.
- Mentor and lead other Forward Deployed Engineers, and participate in hiring loops to grow the team.
- Act as the senior technical escalation point on the hardest problems impacting your customers. Every incident is an opportunity to improve Docker products and services.
- Maintain deep, current knowledge of the agentic AI stack: LLMs, APIs, MCP, coding agents, model and harness evaluation approaches, performance and quality thresholds, deployment patterns.
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
QUALIFICATIONS
Required
- 10+ years of software engineering experience, including 4+ years in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, Professional Services Engineer, or Software Engineer with consulting or technical founder experience.
- Technical leadership across multiple engagements, teams, or domains, with a proven ability to set delivery standards, define repeatable patterns, and influence product direction through field evidence.
- Expert production coding skills in Go, Python, or TypeScript, with a track record of shipping and operating software that other people depend on and of leading technical design reviews.
- Deep, hands-on Docker expertise: Dockerfiles and multi-stage builds, Docker Compose, image and registry operations, container networking and storage, and container security fundamentals.
- Hands-on experience building with LLMs and agents in production, including tool use and function calling, the Model Context Protocol (MCP server and client implementation), prompt and context engineering, and evaluation of agent behavior.
- Working knowledge of software supply chain security: SBOMs, image signing and attestation, vulnerability management, minimal and hardened base images, and secure CI/CD.
- Experience integrating with enterprise systems: identity providers (Okta, Entra ID, LDAP/Active Directory), federated identity protocols (OIDC, SAML), secrets managers, Kubernetes, and at least one major cloud platform (AWS, Azure, GCP).
- Ability to scope and deliver complex work in ambiguous, fast-moving customer environments, making sound trade-offs between scope, speed, and quality.
- Excellent communication skills with engineers, security and platform teams, and executive stakeholders, with a low-ego, collaborative approach and the ability to lead through influence rather than authority.
- Proven track record of technical mentorship and of raising the bar for the engineers around you.
- High agency and comfort operating autonomously in distributed, remote-first teams.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Travel to customer sites to build in person with customer teams, estimated at up to 50%.
Bonus
- Experience with Docker Hardened Images, Docker Scout, MCP Gateway, MCP Toolkit, Docker Sandboxes, or Docker Model Runner.
- Experience deploying and operating coding agents (Claude Code, Codex, Gemini CLI, Cursor, or similar) in team or enterprise settings.
- Experience with air-gapped, regulated, or compliance-driven environments in financial services, healthcare, government, or similar sectors.
- Contributions to open source projects in the container, Kubernetes, or MCP ecosystems.
- Prior experience founding or scaling a Forward Deployed Engineering or Professional Services practice.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $198K – $319K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States - Chicago Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive!
ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.
Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.
THE ROLE:
- Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
- Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
- Build custom reports and dynamic dashboards for prospective clients' management teams.
- Assist with the functional and technical elements of RFPs.
- Stay current on new feature releases and maintain updated demo spaces for sales.
- This role will support customers across the North East.
QUALIFICATIONS:
- This is a hybrid role based in Chicago, IL with a strong preference for candidates within reasonable travel distance of Chicago. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the midwest market, including occasional co-working days with peers.
- Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
- 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
- 2+ years demonstrable success working with commercial or enterprise clients
- An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
- Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
- Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
- Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
- Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
- Up to 50% of travel is required for this role.
#LI-Remote #LI-JC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: United States - Boston Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive!
ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.
Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.
THE ROLE:
- Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
- Design, develop, deploy and manage customer-specific proof of value (PoV) projects.
- Build custom reports and dynamic dashboards for prospective clients' management teams.
- Assist with the functional and technical elements of RFPs.
- Stay current on new feature releases and maintain updated demo spaces for sales.
- This role will support customers across the North East.
QUALIFICATIONS:
- This is a hybrid role based in Boston, MA, with a strong preference for candidates within reasonable travel distance of Boston. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Boston market, including occasional co-working days with peers.
- Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity.
- 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
- 2+ years demonstrable success working with commercial or enterprise clients
- An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
- Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
- Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
- Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives.
- Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
- Up to 50% of travel is required for this role.
#LI-Remote #LI-JC1
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive 4 on our High Tech team!
About the job
This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the High Tech vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you’ll:
Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of tech sales experience, with a minimum of 6 years in a closing role
Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experienc
Location
This role will be emote and located in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280- $145,350.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,300. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 20th, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make:
You’ll sit in the Applied AI who are part of the wider AI Centre of Excellence reporting to the Lead Applied AI Engineer. You’ll work closely with our business verticals, engineering, security, vendors and business stakeholders to build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues.
Together, the Centre of Excellence teams builds and operates applied and agentic AI workflows, SaaS services, integrations and data pipelines to deliver the business objectives of the supported verticals. You’ll contribute to production services from day one, developing your skills while improving reliability, automation and operational outcomes.
The team sits within Business IT & AI Operations, providing the technical expertise, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively.
Your day-to-day:
- Administer and continuously improve a rangeSaaS platforms and AI-enabled services, including configuration, access, environments, integrations and lifecycle management.
- Build and maintain applied and agentic AI workflows and automation pipelines that connect models, tools, business data, APIs and SaaS systems.
- Use Google ADK or similar frameworks to build, test and iterate on tool-using agents and AI-powered automations.
- Monitor service health, usage, cost and performance; lead testing, evaluation and incident triage to improve reliability and prevent recurring issues.
- Partner with product, engineering, security, vendors and business teams to translate needs into effective platform configurations, integrations and automations.
- Document configurations, dependencies and runbooks, applying secure change-management, governance and operational practices.
Your skillset:
- SaaS Administration: Experience administering cloud-based business systems, including configuration, user access, environments, integrations, release management and vendor support.
- Applied AI & Agentic Workflows: Experience building agentic workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Familiarity with Google ADK or similar frameworks is desirable.
- API & Data Integration: Strong knowledge of REST APIs, webhooks and event-driven or scheduled pipelines for connecting SaaS platforms, AI services and backend systems.
- Familiarity with cloud environments, preferably Google Cloud Platform, CI/CD, observability, incident management and secure operational practices.
The interview journey:
- Intro with a member of the Talent Acquisition team - 30 mins
- 1st stage video interview with Lead Applied AI Engineer - 1 hour
- Applied AI and SaaS administration task
- Final stage with Director of Applied AI and senior stakeholders - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion:
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Regional Research Economist at Anthropic, you will collaborate with governments, academia, industry, and civil society in your region to measure and understand AI’s effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigor will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions.
Our team combines rigorous empirical methods with novel measurement approaches. We’re building first-of-its-kind datasets tracking AI’s impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system (
Clio
), we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
For this role, we’re looking for candidates who can combine rigorous economic analysis with novel measurement approaches to understand AI’s transformative effects on the economy. The ideal candidate will be comfortable working at the intersection of empirical economics, technological change, and policy impact.
Key responsibilities
Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region
Advance research collaborations that answer country- or regional-specific economic impact questions
Translate research insights into actionable recommendations for policy discussions
Make fundamental contributions to the development and expansion of the
Anthropic Economic Index
, including country- and regional-specific analysis
Design and collaborate on empirical research on AI’s economic effects with governments, academia, industry, and civil society in your region
Develop new methodological approaches, in collaboration with partners in your region, for studying AI’s impact on labor markets and the future of work; productivity and task transformation; economic inequality and displacement; industry-specific disruption and adaptation; and aggregate economic trajectories (GDP, productivity, unemployment) under varying AI-adoption scenarios
Work cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
Minimum qualifications
PhD in Economics
Strong track record of empirical research, particularly studies combining novel data sources and economic theory or implementing frontier methods in causal inference and machine learning
Demonstrated experience working in, and relevant relationships across, the region
Proficiency in Python, R, SQL, or similar tools for large-scale data analysis
Demonstrated ability to lead complex research projects from conception to publication
Demonstrated ability to communicate technical findings to diverse audiences
Demonstrated ability to build relationships across academic, policy, and industry communities
Preferred qualifications
Experience relevant to the study of AI’s impact on the economy, such as labor market analysis and occupational change; task-based approaches to technological transformation; large-scale data analysis and econometric methods; large language models for social science research; policy-relevant economic research; experimental and quasi-experimental methods for causal inference; macroeconomic modeling and time series forecasting; or agent-based modeling and large-scale simulation
Experience working with novel datasets and measurement systems
Comfort learning new technical tools and frameworks
Strong interest in ensuring AI development benefits humanity
Comfort working with AI systems and ability to think critically about their capabilities and limitations
Representative projects
How Australia Uses Claude: Findings from the Anthropic Economic Index
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Regional Research Economist at Anthropic, you will collaborate with governments, academia, industry, and civil society in your region to measure and understand AI’s effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigor will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions.
Our team combines rigorous empirical methods with novel measurement approaches. We’re building first-of-its-kind datasets tracking AI’s impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system (
Clio
), we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
For this role, we’re looking for candidates who can combine rigorous economic analysis with novel measurement approaches to understand AI’s transformative effects on the economy. The ideal candidate will be comfortable working at the intersection of empirical economics, technological change, and policy impact.
Key responsibilities
Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region
Advance research collaborations that answer country- or regional-specific economic impact questions
Translate research insights into actionable recommendations for policy discussions
Make fundamental contributions to the development and expansion of the
Anthropic Economic Index
, including country- and regional-specific analysis
Design and collaborate on empirical research on AI’s economic effects with governments, academia, industry, and civil society in your region
Develop new methodological approaches, in collaboration with partners in your region, for studying AI’s impact on labor markets and the future of work; productivity and task transformation; economic inequality and displacement; industry-specific disruption and adaptation; and aggregate economic trajectories (GDP, productivity, unemployment) under varying AI-adoption scenarios
Work cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
Minimum qualifications
PhD in Economics
Strong track record of empirical research, particularly studies combining novel data sources and economic theory or implementing frontier methods in causal inference and machine learning
Demonstrated experience working in, and relevant relationships across, the region
Proficiency in Python, R, SQL, or similar tools for large-scale data analysis
Demonstrated ability to lead complex research projects from conception to publication
Demonstrated ability to communicate technical findings to diverse audiences
Demonstrated ability to build relationships across academic, policy, and industry communities
Preferred qualifications
Experience relevant to the study of AI’s impact on the economy, such as labor market analysis and occupational change; task-based approaches to technological transformation; large-scale data analysis and econometric methods; large language models for social science research; policy-relevant economic research; experimental and quasi-experimental methods for causal inference; macroeconomic modeling and time series forecasting; or agent-based modeling and large-scale simulation
Experience working with novel datasets and measurement systems
Comfort learning new technical tools and frameworks
Strong interest in ensuring AI development benefits humanity
Comfort working with AI systems and ability to think critically about their capabilities and limitations
Representative projects
How Australia Uses Claude: Findings from the Anthropic Economic Index
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Regional Research Economist at Anthropic, you will collaborate with governments, academia, industry, and civil society in your region to measure and understand AI’s effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigor will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions.
Our team combines rigorous empirical methods with novel measurement approaches. We’re building first-of-its-kind datasets tracking AI’s impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system (
Clio
), we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
For this role, we’re looking for candidates who can combine rigorous economic analysis with novel measurement approaches to understand AI’s transformative effects on the economy. The ideal candidate will be comfortable working at the intersection of empirical economics, technological change, and policy impact.
Key responsibilities
Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region
Advance research collaborations that answer country- or regional-specific economic impact questions
Translate research insights into actionable recommendations for policy discussions
Make fundamental contributions to the development and expansion of the
Anthropic Economic Index
, including country- and regional-specific analysis
Design and collaborate on empirical research on AI’s economic effects with governments, academia, industry, and civil society in your region
Develop new methodological approaches, in collaboration with partners in your region, for studying AI’s impact on labor markets and the future of work; productivity and task transformation; economic inequality and displacement; industry-specific disruption and adaptation; and aggregate economic trajectories (GDP, productivity, unemployment) under varying AI-adoption scenarios
Work cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
Minimum qualifications
PhD in Economics
Strong track record of empirical research, particularly studies combining novel data sources and economic theory or implementing frontier methods in causal inference and machine learning
Demonstrated experience working in, and relevant relationships across, the region
Proficiency in Python, R, SQL, or similar tools for large-scale data analysis
Demonstrated ability to lead complex research projects from conception to publication
Demonstrated ability to communicate technical findings to diverse audiences
Demonstrated ability to build relationships across academic, policy, and industry communities
Preferred qualifications
Experience relevant to the study of AI’s impact on the economy, such as labor market analysis and occupational change; task-based approaches to technological transformation; large-scale data analysis and econometric methods; large language models for social science research; policy-relevant economic research; experimental and quasi-experimental methods for causal inference; macroeconomic modeling and time series forecasting; or agent-based modeling and large-scale simulation
Experience working with novel datasets and measurement systems
Comfort learning new technical tools and frameworks
Strong interest in ensuring AI development benefits humanity
Comfort working with AI systems and ability to think critically about their capabilities and limitations
Representative projects
How Australia Uses Claude: Findings from the Anthropic Economic Index
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
As a Senior Software Engineer, you'll be a key technical leader, driving the design, development, and maintenance of our core backend services. ● Lead System Architecture: Spearhead the architectural design of backend systems, ensuring they are secure, reliable, high-performance, and align with our long-term technical vision.
Location: San Francisco; New York; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
AI is being built by many companies at once. Model labs train more capable models, hyperscalers provide infrastructure and distribution, developers build new AI products, and a growing set of tools gives agents more to work with. Baseten sits at the center of all of it, as the inference platform that developers and large companies use to run AI in production.
We’re hiring a backend/distributed systems engineer to join our Product Platform in following areas:
- Commercialization, billing, and partnerships
- Developer productivity and agentic development
- Observability platform
Please come join our growing team to work on exciting problems. A few sample projects and responsibilities will include
- Design and build scalable telemetry ingest and storage pipelines for metrics, logs, and traces across Baseten’s multi-cloud infrastructure
- Own and evolve core observability platforms, driving migrations and architectural improvements that improve reliability, reduce cost, and scale with organizational growth
- Build world class commercialization and billing systems
- Work on some of the most strategic and exciting partnership integrations
- Develop internal infrastructure and tooling that improves developer velocity, CI/CD, and deployment safety.
- Own the internal AI agent platform end to end — architecture, build, rollout, operation, measurement.
- Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against.
- Drive adoption through developer experience — good defaults, clear docs, low friction — not mandate.
- Improve platform reliability through better alerting, incident tooling, and production debugging workflows.
- Lead technical design for cross-team projects and make sound tradeoffs between speed, quality, and long-term maintainability.
- Partner with infrastructure, model performance, and product teams to understand what they need to see and ship faster.
- Raise the engineering bar through code review, mentorship, and clear technical writing.
REQUIREMENTS
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- 5+ years of relevant industry experience, with a focus on building scalable backend systems and platforms.
- Experience building or operating observability systems (logging, metrics, tracing) or internal infrastructure at scale.
- Proficiency in Python, Go, Rust, or a similar backend language.
- A firm grasp of quality and engineering principles: you understand both the what and the why.
- Strong systems-level thinking: you understand how the components of a distributed system interact and how data flows through each part.
- Platform mindset: you build for adoption and self-service, treat internal engineers as customers, and would rather ship a good default than write a style guide.
- Excellent written and verbal communication skills.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking an Application Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Collaborate with distributed engineering teams across North America and India to ensure architectural consistency and delivery alignment.
Mentor engineers in .NET, Azure, DevOps, cloud-native design patterns, and software architecture principles.
Identify opportunities to improve platform observability, performance, security, reliability, and development efficiency.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $ to $. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a .NET Application/Solutions Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Champion AI-first development across the engineering org using Copilot, Claude, Cursor and other tools
Drive and build agentic customer facing applications providing real-time recommendations, decision support, and interactive help, using Azure Foundry, Open AI and other agentic development platforms. You are familiar with orchestration, RAG, retrieval grounding, MCP server design, etc.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $110,000 to $130,000 USD, or $100,000 to $120,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The AI ecosystem is being built by many companies at once: model labs creating increasingly capable models, hyperscalers providing infrastructure and distribution, developers building new AI products, and a growing ecosystem of tools that agents can use.
Baseten sits at the center of that ecosystem as the inference platform developers use to run AI in production. Partner Engineering is how we connect those worlds.
As one of the first engineers focused on Partner Engineering at Baseten, you'll build the technical foundation behind some of our most strategic relationships. You'll work directly with engineers at leading model labs, hyperscalers, developer platforms, and AI infrastructure companies to turn partnerships into products developers can actually use.
You don't need a previous partner engineering title. We want an engineer who enjoys working directly with another company's technical team and carrying the resulting product decisions into production at Baseten.
WHAT YOU'LL BUILD
- Bring new capabilities into Baseten. Integrate a search or developer-tools provider into Baseten so an agent can call the service during inference, with consistent authentication, execution, failure handling, observability, and usage reporting.
- Take Baseten into new distribution channels. Integrate Baseten with a hyperscaler, cloud marketplace, or developer platform so customers can discover models, provision access, and run inference through a partner's product while Baseten handles the underlying serving infrastructure.
- Launch models with leading model labs. Build the infrastructure that lets developers discover and run a model lab's newest models on Baseten, including access controls, usage attribution, metering, and the systems required to support commercial agreements such as revenue sharing.
- Create the partner platform itself. Identify the primitives common across these integrations and turn them into reusable platform capabilities so we can launch increasingly sophisticated partnerships without reinventing the stack every time.
WHAT YOU'LL OWN
- Lead strategic partner integrations from technical discovery and architecture through implementation, launch, and production operation.
- Work directly with partner engineering teams to design APIs, define system boundaries, resolve cross-company dependencies, and make architectural decisions.
- Write substantial production code and own the systems you build.
- Build reusable partner-platform primitives across identity, provisioning, inference, model serving, metering, billing, and other Baseten platform capabilities.
- Own technical delivery across Baseten and partner teams, including milestones, dependencies, risks, and architectural tradeoffs.
- Work closely with Partnerships and Product to understand where the ecosystem is going and translate emerging opportunities into platform investments.
- Raise the bar for integration reliability through strong API contracts, testing, observability, safe rollouts, and thoughtful failure handling.
- Help define what Partner Engineering becomes at Baseten as both the team and our ecosystem grow.
REQUIREMENTS
- Experience designing, shipping, and operating large-scale distributed systems in production. You can explain the architectural choices you made and how they meet customers' needs at scale.
- A record of leading ambiguous engineering projects across teams while contributing substantial production code yourself.
- Sound judgment about API design, service boundaries, and failure handling. You've built systems that uphold API contracts and meet measurable service-level objectives that customers and partners depend on.
- Experience turning requests from customers, partners, or other engineering teams into a defined technical scope. You can explain a constraint, propose an alternative, and document the decision.
- Comfort working across application code and cloud infrastructure, including debugging behavior that crosses service boundaries.
NICE TO HAVE
- Product integrations with cloud providers, developer platforms, or other infrastructure companies.
- Usage metering, marketplace infrastructure, or commerce systems that support relationships among multiple parties.
- Model serving or other artificial intelligence (AI) infrastructure used in production.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Software Engineer at Baseten, you will own one of the most critical surfaces of our business: pricing, billing, and revenue infrastructure.
As we launch more and more products— billing is no longer just operational plumbing. It is a strategic lever for growth. This role will establish clear ownership of billing as a function and create leverage for Finance, Sales, and GTM teams while maintaining a seamless customer experience.
RESPONSIBILITIES
- Own Baseten’s end-to-end billing and revenue infrastructure, including pricing, invoicing, metering, and reporting foundations.
- Build and evolve our billing platform and integrations (including Orb), ensuring correctness, auditability, and a high-trust experience for customers and internal teams.
- Partner closely with Finance, Sales, GTM, and Forward Deployed Engineering to turn real-world workflows into reliable internal tooling and automation (quoting, approvals, renewals, usage reconciliation, revenue reporting).
- Design systems that scale with new products, packaging, and go-to-market motions, making billing a strategic lever for growth.
- Drive reliability and operational excellence for revenue-critical workflows: monitoring, alerting, incident response, backfills, and clear runbooks.
- Lead from the front on high-impact projects: clarify requirements, propose crisp technical approaches, ship iteratively, and raise the bar on quality and velocity.
- Debug and resolve production issues with urgency, communicating clearly with stakeholders and closing the loop with durable fixes.
REQUIREMENTS
- Bachelor's degree or higher in Computer Science or related field
- Experience with billing systems or building internal tools
- Deep knowledge of the web stack & databases
- Strong collaboration and communication skills
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The largest, most demanding enterprises run on Baseten, and they bring exacting requirements for how people, services, and agents access the platform. This is the founding role for our identity and authorization team within enterprise engineering. You'll own the identity and access layer of the Baseten platform: the authorization model, credential systems, and admin experiences that enterprise IT teams use to govern access for organizations like Harvey, HubSpot, and Notion.
You'll design and build Baseten's fine-grained authorization system from the ground up to support the workflows customers depend on today while giving them cleaner, more precise ways to manage access as the platform grows. Authorization at Baseten requires low-latency permission checks at high request volume, consistent contracts and behaviors across the product suite, and strong security guarantees for mission-critical, highly regulated workloads.
EXAMPLE INITIATIVES
Recent and upcoming work in this area:
- Fine-grained authorization for users, service accounts, and agentic workloads: per-resource permissions at the organization, team, and workload scope to support both common workflows and complex enterprise access policies
- Programmatic authentication allowing high-compliance customers to connect service principles securely via short-lived, workload-based credentials
- Agent credentials that grant an agent exactly the access it needs for the given task and nothing more
- Enterprise identity lifecycle including single sign-on, SCIM provisioning, and per-organization session expiry policies
- Admin controls for centralized visibility, auditability, and governance over credentials, roles, and access
RESPONSIBILITIES
- Lead identity and authorization projects from problem definition and technical design through implementation, launch, and iteration.
- Design authorization and credential models that support critical user workflows today and can be safely extended as the platform evolves.
- Partner with product, design, and customer-facing teams to turn enterprise security requirements into durable technical solutions.
- Establish engineering practices for quality, security, observability, and operational ownership.
- Provide technical leadership and mentorship as the team grows.
REQUIREMENTS
- 4-5+ years of experience building production backend systems, including hands-on design and implementation of a product authorization system: per-resource or per-object permissions, relationship-based access control, a policy engine, or a fine-grained authorization system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar.
- Demonstrated end-to-end ownership: you've taken a system from first design through implementation, production rollout, and iteration with users.
- Experience developing and operating multi-tenant systems at scale, where authorization checks sit in the request path and latency and consistency matter.
- Comfort working across the full stack, from product and application code to cloud and Kubernetes infrastructure.
NICE TO HAVE
- Experience with Python and Go.
- Experience running an OpenFGA, SpiceDB, or similar deployment in production, beyond a proof of concept.
- Working knowledge of OAuth, OIDC, and SCIM at the protocol level.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Intercom’s Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Intercom’s suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
2–4+ years in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote, APAC
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re seeking a Customer Solutions Architect (CSA) to help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads.
At Supabase, CSA’s are responsible for the entire customer journey, working closely with our most valuable users to:
1. Uncover and understand business and technical requirements.
2. Design and architect technical solutions built on the Supabase platform.
3. Work with customers to lead proof-of-value implementations.
4. Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance.
Successful CSAs always put customers first, working closely with them to become trusted advisors who understand their needs, work as an extension of their team toward common success, and advocate on behalf of the customer within Supabase.
You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility:
DISCOVERY
- Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it.
- Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team.
- Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.
PROOF-OF-VALUE ONBOARDING
- Collaborate directly with customers to determine the technical scope of a proof-of-value to ensure customers recognize the value of the Supabase platform while minimizing risk to adoption.
- Set proof-of-value timelines, business outcomes, and success criteria that ensure a customer is comfortable proceeding with the platform once a proof-of-value has been completed.
- Actively guide new customers through an onboarding journey, utilizing emails, docs, guides, and webinars to promote their rapid deployment and growth on the platform.
CUSTOMER SUCCESS
- Understand immediate custom goals (i.e onboard and adoption) as well as long-term customer opportunities (i.e. optimization & identifying new workloads) to build meaningful account plans for high-value customers.
- Deliver on synchronous and asynchronous engagements with Supabase customers, including application architecture assessments, database design and performance optimization, and proactive support to enable customers to scale with confidence.
- Serve as an internal champion for your customers and for the platform. Work closely with Support, Product, and Engineering to provide platform feedback, identify areas of improvement, while communicating platform roadmaps to customers.
- Invest in customer connections to build a trust-based relationship. Everyday CSA’s work with the production data stores of startups and enterprises alike. Building trust in the Success team and Supabase platform is paramount to a successful customer relationship.
PREFERRED EXPERIENCE
- 6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar.
- Strong background with relational database management systems such as PostgreSQL or MySQL.
- Background in web application development, with familiarity with Python, C# and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.
- Very strong communication skills, particularly of technical concepts. CSA’s at Supabase spend a significant amount of time translating business needs to technical outcomes, and technical concepts to organizational impact.
- Well-organized and effective storyteller with meaningful interpersonal skills. CSA’s often have to navigate multiple stakeholders with conflicting opinions, and the ability to effectively mediate this type of conflict is crucial.
- Experience with project management, business analysis and revenue operations tools. We use HubSpot, BigQuery etc., and familiarity with these platforms will help enable your success.
- Previous experience leading customer-facing engagements to deliver meaningful technical and business value.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
УдалённоSan Francisco, CA; San Jose, CA; Seattle, WA
ГибридClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоRemote - US
ГибридLondon
Tokyo, Japan
Seoul, South Korea
Sydney, Australia
ГибридSan Francisco; New York; Seattle
Colorado Springs, Colorado, United States
Salt Lake City, Utah, United States
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
Dublin, Ireland
УдалённоRemote, APAC
Все вакансии в одном месте - страница 88 · Job Hunters