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Location: Remote-EU Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.   Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them. What you’ll do Talk to our users to understand their goals and challenges Help customers design and optimize their Metabase implementation Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed. Solve complex problems and troubleshoot customer issues Collaborate with our technical communicators to create educational materials for our customers Serve as the voice of the customer to our product and engineering teams and help drive product development About you Enjoy helping people and solving their problems Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases Strong database and SQL skills Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues: Designing, developing, and troubleshooting web applications Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar) Managing, troubleshooting, and optimizing databases Nice to have Experience with Metabase or other BI tools Experience working for an open source product Fluency in multiple languages (this is helpful as our users are worldwide) Why join us? We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected. Every week brings new complex challenges and opportunities to learn.  If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging. You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team. Here’s some quotes from real customers about working with Success Engineering:   “The Metabase Success Engineering team is amazing! Outlier in the industry, IMO”   “Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant”   “Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!”   “LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.”   “It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.” We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: London, England, United Kingdom Head of Strategic Partnerships – Corporate & Affinity Location: Hybrid – London Victoria or Whiteley, Hampshire (field-based flexibility) Salary: £40,000 – £50,000 base + uncapped commission Employment Type: Full-time, Permanent Join Us to Transform the Homebuying Journey At OneDome, we’re revolutionising how people buy and move home. Our integrated ecosystem combines mortgages, conveyancing, insurance, and moving support—all under one roof. As we scale, we’re embedding our services into the lives of working professionals through strategic partnerships with corporate, affinity, and employee benefit providers. That’s where you come in. We’re looking for a commercially driven Head of Strategic Partnerships who can lead our corporate and affinity growth strategy. You’ll bring an enviable network, a proven track record in B2B sales, and the ability to open doors at pace with senior stakeholders across HR, wellbeing, and reward teams. What You’ll Be Doing 🔹 Own & Deliver Our Partnerships Strategy Lead the corporate and affinity go-to-market strategy to embed OneDome into workplace ecosystems and employee benefits platforms. 🔹 Open Doors & Close Deals Use your network of contacts and commercial acumen to identify, pitch, and close high-value partnerships with large employers, membership groups, and wellbeing providers. 🔹 Drive Adoption & Revenue Work with internal stakeholders to design and deliver activation campaigns that generate employee take-up and measurable revenue growth. 🔹 Influence Product & Proposition Be a voice of the partner—help us shape our proposition, pricing, and onboarding experience to maximise partner and user engagement. 🔹 Track, Prove & Scale Success Own partnership targets and demonstrate commercial impact through regular reporting, insights, and growth milestones. You’ll Excel In This Role If You Have: ✔ A strong book of relevant contacts—HR decision-makers, wellbeing & benefits leaders, heads of reward, or affinity group directors. ✔ Proven experience in selling workplace, SaaS, or financial wellbeing solutions into mid-large corporates. ✔ A hunter mindset with the ability to open doors, pitch to senior stakeholders, and close multi-channel commercial partnerships. ✔ The ability to blend sales, strategy, and relationship development into long-term commercial success. ✔ Strong commercial awareness and experience working in start-up or scale-up environments. Why Join OneDome? 💥 Be at the forefront of innovation in the property and financial services space. 💰 Uncapped earning potential—£40,000 – £50,000 base + commission. 🌍 Hybrid working with flexibility—London Victoria, Whiteley, or field-based. 🚀 Autonomy and impact—shape how OneDome grows through B2B channels. 📚 Personal and career development support with access to learning tools. 🏡 Discounted homebuying and financial services for you and your family. Ready to Shape the Future of Homebuying? We want to hear from strategic, commercially minded partnership leaders who can help us embed OneDome into the heart of the workplace. If you thrive in a fast-paced environment and love building meaningful, revenue-generating relationships—apply now. Head of Strategic Partnerships – Corporate & Affinity Location: Hybrid – London Victoria or Whiteley, Hampshire (field-based flexibility) Salary: £40,000 – £50,000 base + uncapped commission Employment Type: Full-time, Permanent Join Us to Transform the Homebuying Journey At OneDome, we’re revolutionising how people buy and move home. Our integrated ecosystem combines mortgages, conveyancing, insurance, and moving support—all under one roof. As we scale, we’re embedding our services into the lives of working professionals through strategic partnerships with corporate, affinity, and employee benefit providers. That’s where you come in. We’re looking for a commercially driven Head of Strategic Partnerships who can lead our corporate and affinity growth strategy. You’ll bring an enviable network, a proven track record in B2B sales, and the ability to open doors at pace with senior stakeholders across HR, wellbeing, and reward teams. What You’ll Be Doing 🔹 Own & Deliver Our Partnerships Strategy Lead the corporate and affinity go-to-market strategy to embed OneDome into workplace ecosystems and employee benefits platforms. 🔹 Open Doors & Close Deals Use your network of contacts and commercial acumen to identify, pitch, and close high-value partnerships with large employers, membership groups, and wellbeing providers. 🔹 Drive Adoption & Revenue Work with internal stakeholders to design and deliver activation campaigns that generate employee take-up and measurable revenue growth. 🔹 Influence Product & Proposition Be a voice of the partner—help us shape our proposition, pricing, and onboarding experience to maximise partner and user engagement. 🔹 Track, Prove & Scale Success Own partnership targets and demonstrate commercial impact through regular reporting, insights, and growth milestones. You’ll Excel In This Role If You Have: ✔ A strong book of relevant contacts—HR decision-makers, wellbeing & benefits leaders, heads of reward, or affinity group directors. ✔ Proven experience in selling workplace, SaaS, or financial wellbeing solutions into mid-large corporates. ✔ A hunter mindset with the ability to open doors, pitch to senior stakeholders, and close multi-channel commercial partnerships. ✔ The ability to blend sales, strategy, and relationship development into long-term commercial success. ✔ Strong commercial awareness and experience working in start-up or scale-up environments. Why Join OneDome? 💥 Be at the forefront of innovation in the property and financial services space. 💰 Uncapped earning potential—£40,000 – £50,000 base + commission. 🌍 Hybrid working with flexibility—London Victoria, Whiteley, or field-based. 🚀 Autonomy and impact—shape how OneDome grows through B2B channels. 📚 Personal and career development support with access to learning tools. 🏡 Discounted homebuying and financial services for you and your family. Ready to Shape the Future of Homebuying? We want to hear from strategic, commercially minded partnership leaders who can help us embed OneDome into the heart of the workplace. If you thrive in a fast-paced environment and love building meaningful, revenue-generating relationships—apply now. Salary: £40,000 – £50,000 / year

Location: Berlin Workplace: OnSite ABOUT PEEC AI Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win. We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office. WHAT YOU’LL DO - Take ownership of complex frontend features end-to-end - from scoping and architecture to polished, high-quality delivery - Push the boundaries of what’s possible with modern frontend technologies and build pixel-perfect, visually refined UI that matches design specs down to the smallest detail - Collaborate closely with Product, Design, and Backend teams to translate ideas into elegant, performant user interfaces, ensuring a world-class user experience - Maintain high standards for code quality, accessibility, and performance through thoughtful reviews, testing, and best practices - Contribute to evolving our frontend architecture, component library, and design system to support rapid iteration at scale WHAT WE’RE LOOKING FOR: - 5+ years of professional frontend engineering experience, ideally in fast-paced startup or high-growth environments - Deep expertise in TypeScript, React, and modern frontend tooling - with a proven track record of shipping high-quality user-facing products - Experience contributing to, maintaining or building a shared component library or design system - A strong portfolio or GitHub showcasing frontend development expertise - Strong CSS knowledge, professional experience with TailwindCSS and semantic HTML - Exceptional attention to visual detail and a strong eye for design - capable of translating Figma designs into flawless, pixel-perfect interfaces - Strong communication skills and a high sense of ownership - able to operate with autonomy while staying aligned with team goals - Some markers of excellence, which could also be non-work related, like having a high FIDE rating - Genuinely kind, collaborative and hard-working people who make the team better through empathy and openness TECH STACK - Languages: TypeScript, CSS - Frontend: React, Tailwind CSS, Firebase/Firestore BONUS POINTS - Background working on AI products, complex data-heavy UIs, or real-time applications - Familiarity with technologies like Firebase/Firestore and shaping efficient frontend–backend interfaces - Strong architectural ability to design clean, scalable frontend systems - Academic background in Computer Science or a related technical field WHAT WE OFFER - Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups - Regular team events and off-sites - Aggressive equity compensation package - Paid Dinner & Uber home when working late - The most beautiful office space and work environment in Berlin

Location: Berlin Workplace: OnSite ABOUT PEEC AI Peec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Claude, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that: how visible their brand is across AI platforms, how they compare to competitors, and where to win. We are defining this category, and the market is moving with us. Peec is a Series A company backed by 20VC and Singular, that went from $0 to $15M ARR in 18 months, with a 100+ person team across our Berlin HQ and our New York office. WHAT YOU’LL DO - Take ownership of complex frontend features end-to-end - from scoping and architecture to polished, high-quality delivery - Push the boundaries of what’s possible with modern frontend technologies and build pixel-perfect, visually refined UI that matches design specs down to the smallest detail - Collaborate closely with Product, Design, and Backend teams to translate ideas into elegant, performant user interfaces, ensuring a world-class user experience - Maintain high standards for code quality, accessibility, and performance through thoughtful reviews, testing, and best practices - Contribute to evolving our frontend architecture, component library, and design system to support rapid iteration at scale WHAT WE’RE LOOKING FOR: - 5+ years of professional frontend engineering experience, ideally in fast-paced startup or high-growth environments - Deep expertise in TypeScript, React, and modern frontend tooling - with a proven track record of shipping high-quality user-facing products - Experience contributing to, maintaining or building a shared component library or design system - A strong portfolio or GitHub showcasing frontend development expertise - Strong CSS knowledge, professional experience with TailwindCSS and semantic HTML - Exceptional attention to visual detail and a strong eye for design - capable of translating Figma designs into flawless, pixel-perfect interfaces - Strong communication skills and a high sense of ownership - able to operate with autonomy while staying aligned with team goals - Some markers of excellence, which could also be non-work related, like having a high FIDE rating - Genuinely kind, collaborative and hard-working people who make the team better through empathy and openness TECH STACK - Languages: TypeScript, CSS - Frontend: React, Tailwind CSS, Firebase/Firestore BONUS POINTS - Background working on AI products, complex data-heavy UIs, or real-time applications - Familiarity with technologies like Firebase/Firestore and shaping efficient frontend–backend interfaces - Strong architectural ability to design clean, scalable frontend systems - Academic background in Computer Science or a related technical field WHAT WE OFFER - Exciting and challenging work with real impact and ownership at one of Europe’s fastest-growing Series A startups - Regular team events and off-sites - Aggressive equity compensation package - Paid Dinner & Uber home when working late - The most beautiful office space and work environment in Berlin

Location: United States (remote) Department: Product Development Reports to: Chief Product and Technology Officer WHO WE ARE At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology. With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike. YOUR NEXT ROLE As a Product Manager at Acclaro, you’ll drive the evolution of our AI‑powered platform ecosystem, shaping experiences that help global brands scale content effortlessly and intelligently. This is a high‑impact, technically rich role where you’ll blend strategy, execution, and AI‑accelerated workflows to bring clarity and momentum to complex product initiatives. You’ll partner closely with Engineering, Data, Customer Success, and external clients to define what’s possible with next‑generation localization and content automation. If you thrive at the intersection of AI innovation, systems thinking, and user‑centric product design, this role puts you at the center of Acclaro’s future. WHAT YOU’LL DO Build and maintain an AI‑augmented product operating system, using LLMs, agents, and automation to accelerate discovery, PRD creation, validation, and backlog management Own the strategic roadmap for Acclaro’s proprietary platforms, aligning product direction with business goals and customer needs Translate high‑level objectives into actionable feature sets, clear technical requirements, and measurable outcomes Shape platform scalability and ecosystem growth through API‑first strategies and third‑party integrations Lead research and technical discovery across LLMs, RAG, and emerging technologies to keep Acclaro on the cutting edge of AI‑driven localization Use data and AI‑driven analytics to track KPIs, validate product performance, and drive continuous optimization Partner cross‑functionally with Sales, Marketing, Engineering, Customer Success, and Linguistic Services to ensure a cohesive, high‑quality product experience THIS ROLE IS FOR YOU IF YOU Have 8+ years of SaaS product management experience, moving products from idea to launch with autonomy Hold a bachelor's Degree in a related field or equivalent professional or military experience Bring an AI‑first approach to Product Management and actively use AI to accelerate your workflow and decision-making Are fluent in engineering and able to engage deeply on topics like architecture, APIs, security, and compliance Treat your own productivity as a product—constantly optimizing processes, systems, and workflows Excel in distributed, fast‑moving environments where ownership and clarity matter Balance user empathy with business strategy to craft intuitive, high‑impact experiences for global users YOU’LL STAND OUT IF YOU Are an AI power user who has built personal agents or automated workflows to improve your own productivity Think in platform ecosystems, with experience designing API‑first products and third‑party integration strategies Hold advanced credentials such as an MBA, MS in Computer Science, or AWS/Azure certifications Bring familiarity with localization or multilingual content workflows WHY JOIN ACCLARO? Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally. People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being. Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance. Career Growth: Access mentorship, development programs, and clear pathways for advancement. Impactful Work: Help top-tier brands succeed globally while promoting cultural understanding and connection. Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans. Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership. VALUES WE LIVE BY Passion with a Purpose – We’re energized by our work and why it matters. Go the Extra Mile – We strive for excellence and proactive value. Honesty in Action – We act with integrity, openness, and respect. Own It, Do It – We follow through, take accountability, and take pride in our outcomes. INCLUSION & EQUAL OPPORTUNITY - Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Anthropic is looking for a talented AI Research Recruiter to partner with our Research teams. In this pivotal role, you will be instrumental in shaping the future of our organization by identifying, engaging, and hiring the best and brightest minds across a range of disciplines. As we continue to push the boundaries of AI research and development, we need a passionate recruiter who can help us build a world-class team dedicated to creating safe and beneficial AI systems. Responsibilities: Develop and execute strategic recruiting plans to identify, source, and hire highly qualified candidates, with a focus on Machine Learning and AI research talent Partner with Research hiring managers and interviewers to understand hiring needs, team matching, required skills and qualifications Enhance and implement recruiting processes and programs while maintaining an inclusive and high talent bar, such as developing targeted outreach campaigns, building connections with industry leaders, and removing any unfair biases from the hiring process Collaborate with leadership and cross-functional partners to understand organizational needs and map out long-term talent acquisition strategies that balance priorities across all technical teams Enhance Anthropic's employer brand within the research and science community to showcase our mission, culture, and values to candidates Stay up-to-date on recruiting best practices, emerging sourcing techniques, interview innovations, and workplace trends You may be a good fit if you: Have 5+ years of experience in full life cycle recruiting supporting technical research teams Have a passion for AI's potential to positively impact the world and realistic assessment of its risks and limitations Are experimental and are open to new, creative recruiting ideas, or have experience working with hiring managers who are open to non-traditional talent strategies Thrive in fast-paced, dynamic environments and enjoy juggling multiple priorities Possess strong technical aptitude with the ability to understand and evaluate technical qualifications Have enthusiasm for deeply understanding the needs of researchers and innovating on recruiting processes to make them more tailored to the world of research Have excellent organizational skills and attention to detail, as well as a proactive mindset and ability to operate with autonomy Have experience partnering with researchers and hiring talent that work on GenAI and LLMs Have a proven track record of scaling and building diverse and high-performing teams in a fast-paced, high-growth startup environment Strong candidates may also: Bring a deep interest in AI safety research Have experience partnering with researchers and hiring talent that work on GenAI and LLMs Have experience with academic recruitment and research communities The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $175,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States, Remote Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? Do you think a lot about how modular rigging systems enable quick iteration, how streamlined DCC pipelines empower artists, or how to achieve feature-quality character animation within real-time constraints? Come join us at teamLFG ! As a Tech Art Lead at teamLFG , you’ll collaborate closely with the art team to bring iconic characters to life from pre-production and beyond for a completely new world at PlayStation. Your ability to craft exceptional character rigs and efficient art workflows with a high degree of autonomy will delight animators and contribute to a class-leading action game! As a member of our tight-knit art team, you’ll balance craft expertise with a player-first mindset and willingness to contribute beyond your role to improve the prototype experience. Help build and deliver functional and innovative rigs in prototypes and establish scalable pipelines for production. Most importantly, you will work with a fun, diverse, cross-discipline team devoted to building a new universe from scratch. We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints. RESPONSIBILITIES Lead the Tech Art discipline & define the team’s goals while also contributing directly as an IC in early stages of the project Build and manage the Technical Art team, including mentoring and management of internal Tech Artists and overseeing external Tech Art work Work closely with the Art Director to find innovative methods for bringing the team’s artistic vision to screen Ensure visual aspects of the game are performant across all platforms (PC, console) Collaborate with project leadership to define and oversee the Technical Art roadmap, working cross team with technical artists, animators & designers to inform these decisions Create custom tools to enhance the game's visual fidelity and performance. Develop and refine workflows and pipelines that boost production efficiency and foster team collaboration. Introduce new features to the art team by showcasing examples, giving presentations, and producing relevant documentation. Engage in proactive communication with all stakeholders to ensure shared objectives and preemptively manage any challenges. REQUIRED SKILLS Experience in rigging workflow & pipeline creation Production experience with standard content creation tools such as Maya, Substance Painter, and Photoshop as well as professional experience using Python Ability to independently translate art team goals into creative solutions with a thorough understanding of cost, efficiency, and quality tradeoffs Excellent communication and interpersonal skills, with the ability to work effectively in a team environment Experience in producing clear, concise, and accurate technical documentation, with the ability to simplify complex topics Experience in managing and resolving stability, performance, and memory issues across different platforms. Experience with Unreal Engine Experience managing external resources effectively Experience shipping across multiple platforms (PC, console) Bachelors degree or equivalent Nice to have Skills Ability to creatively solve problems for a wide variety of asks during R+D, as demonstrated by prior success in incubation environments Ability to create unique custom shaders and effects that are efficient, scalable and deliver on the team's vision. Ability to create and hook up gameplay VFX assets Experience creating/managing modular environment systems At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $143,000 — $215,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Location: Lagos, Nigeria Renmoney is building the next-generation ecosystem for financial services in Nigeria, spanning retail savings, lending, digital banking, SME services and partnerships. As we expand beyond our mobile app, we are developing alternate channels that bring financial services closer to customers wherever they are. As Product Manager for Alternate Channels, you will act as the CEO of a pivotal business line. You will own the strategy, roadmap and commercial success of our alternate channels portfolio, covering agent banking, POS merchant acquiring, Distribution-led acquisition, banking, lending, and embedded finance (BaaS) partnerships. You will build products and platforms that put Renmoney’s services in the hands of every Nigerian, transforming corner shops into financial hubs and everyday apps into credit access points. This role demands strategic vision, hands-on execution, and strong commercial acumen. You will manage the P&L, collaborate with cross-functional teams, and ensure that our channels deliver profitable growth while adhering to regulatory requirements. Key Responsibilities 1. Strategic Leadership & Vision Develop and champion a compelling product vision for alternate channels, aligned with Renmoney’s mission of financial inclusion and business growth. Own the P&L for the alternate channels portfolio, setting pricing and revenue targets and managing costs to ensure profitability. Conduct market analysis, competitor benchmarking and customer research to identify new opportunities across agent banking, POS acquiring, distribution-led lending and embedded finance. Shape short- and long-term roadmaps for each channel, driving synergy with Renmoney’s core digital products. 2. Product Lifecycle Management & Execution Lead the end-to-end product development lifecycle from ideation, requirements gathering and user story creation to launch, iteration and retirement. Agent Banking: Design and enhance the agent platform (mobile and USSD) to facilitate deposits, withdrawals, transfers, bill payments and loan origination. Build a best-in-class agent onboarding and management system. POS Merchant Acquiring: Develop a differentiated value proposition for merchants. Oversee the strategy for POS devices, settlement processes and value-added services such as merchant lending and inventory management. Distribution-Led Lending: Design and launch credit products that can be offered through partners (e.g., retail chains, device financiers, agent networks), balancing growth with prudent risk management. Embedded Finance (BaaS): Define our API product suite, enabling third-party fintechs and businesses to integrate Renmoney’s credit and financial services into their platforms. 3. Growth, Efficiency & Customer Experience Collaborate with Sales and Marketing to design and execute acquisition and activation strategies for agents and merchants. Drive performance against numeric targets Increase the number of active agents and merchants by ≥30% year-over-year. Grow the value and volume of loans and savings balances disbursed via alternate channels by ≥40%. Reduce onboarding and transaction turnaround times by ≥25%. Improve cost per acquisition (CPA) by ≥15% while maintaining healthy unit economics. Establish feedback loops with agents, merchants and partners and use data to drive continuous improvement in product features and processes. Champion a world-class experience for all stakeholders and ensure high Net Promoter Scores (NPS), targeting a ≥20‑point improvement. 4. Compliance & Risk Management Ensure all alternate channels adhere to Central Bank of Nigeria (CBN) regulations and other applicable standards. Maintain 100% KYC compliance and zero major regulatory incidents. Work closely with Risk, Compliance and Legal teams to design products and processes that minimize fraud and support robust credit risk management. Maintain a non-performing loan (NPL) rate below 5% for loans disbursed via alternate channels. Lead regular audits and embed controls throughout the product lifecycle. Success Metrics / KPIs Your performance will be measured against clear, quantifiable KPIs that directly tie to business outcomes: • Scale & Reach: ≥30% YoY growth in active agents and merchants; monthly transaction volume and value targets for agent banking and POS acquiring. • Portfolio Growth: ≥40% YoY growth in loan disbursement and savings balances via alternate channels; maintain NPL rates under 5%. • Profitability: Achieve revenue and net transaction value (NTV) targets for each channel; manage the portfolio’s P&L to ensure profitable growth. • Efficiency & Quality: Reduce agent/merchant onboarding time and loan/savings processing turnaround times by ≥25%; maintain high transaction success rates (TSR) and improve CPA by ≥15%. • Compliance & Risk: 100% KYC compliance and zero major regulatory findings; robust fraud detection and risk mitigation. • Satisfaction: Achieve a ≥20‑point improvement in NPS for agents, merchants and partners; deliver best-in-class support and service resolution times. Requirements 5–7 years of product management or channel management experience in fintech, banking, payments or digital services. Hands-on experience launching and scaling at least one of the following: agent banking networks, POS merchant acquiring, B2B2C lending products, or embedded finance APIs. Proven track record managing a product P&L and executing growth strategies in emerging markets. Strong analytical and quantitative skills; proficiency in SQL, Excel, Mixpanel/Amplitude or similar analytics tools. Excellent stakeholder management and leadership skills; ability to influence cross-functional teams and engage senior stakeholders. Deep understanding of the Nigerian financial services regulatory landscape, particularly CBN guidelines on agent banking, POS acquiring, KYC and consumer protection. Bachelor’s degree in Business, Engineering or a related field; MBA or relevant certification (e.g., Certified Scrum Product Owner) is a plus. Benefits Renmoney is at the forefront of Nigeria’s digital banking revolution. We are democratizing financial services for millions of Nigerians and powering small businesses with innovative credit and savings solutions. As the Product Manager for Alternate Channels, you will: •          Build products that empower thousands of entrepreneurs and serve millions of customers. •          Own and grow a core engine of Renmoney's future; you are the CEO of your product with the autonomy to define roadmaps and the resources to execute them. •          Work on complex challenges alongside talented engineers, designers, marketers and risk professionals. •          Operate in one of the most dynamic and competitive fintech markets in the world, with the backing of an established and trusted brand. If you are ready to drive meaningful impact and build the next frontier of financial inclusion in Nigeria, Renmoney is the place to accelerate your career.

Workplace: fully About Utorg Founded in 2019, Utorg builds the infrastructure behind stablecoin payments: on/off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date. Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified. Backed by Dragonfly, TA Ventures, and Hypra. We are an international team of young and ambitious professionals united by a passion for innovation and a belief in the decentralized world. And now, we are looking for a Head of Crypto Vertical who will strengthen our team and contribute to the success of our products and the bright future of Web3. Mission: Build and scale the crypto business line (crypto card, non-custodial wallet, trading) into an autonomous, high-growth vertical. Own the P&L and drive revenue, profitability, and sustainable, regulation-aware growth. What you will do: P&L ownership for the crypto vertical: budgeting, forecasting, pricing, margin management. Partnerships & BD: identify, negotiate, and close strategic deals (issuers/processors, liquidity, payroll/HR SaaS, neobanks, exchanges, aggregators, merchants). Market & regulation: track competitors, user behavior, and rules ( KYC/AML/MiCA, card schemes, on/off-ramps ) and turn insights into action. Team: own the hiring plan and build a lean business team from zero (growth/performance, BD/partnerships, ops/support). Set clear responsibilities and KPIs, coach for performance, and make tough calls when someone doesn’t deliver. Cross-functional leadership: align Product, Legal/Compliance, Ops, Data, and Marketing around clear commercial targets and SLAs. Reporting: present plans, numbers, and decisions to founders/execs. First 3–6 months (hands-on): You’ll run ops yourself, set up the initial processes (pipelines, SLAs, weekly KPIs, monthly P&L), and hire the core business team (growth, BD, ops). You’ll launch acquisition channels (target LTV/CAC ≥ 3 in one priority segment) along with the CMO and close the first 2–3 strategic B2B/B2B2C deals . Once ops are stable, you shift even more time to scaling and strategy. Requirements: 5+ years in fintech/crypto/payments/banking with GM / Head of BizDev / Head of Business-type ownership. Proven P&L delivery on revenue, profit, margin, and volume targets. Hands-on launching/scaling crypto payments/wallets/cards/trading (B2C and B2B/B2B2C). Strong command of unit economics (CAC, LTV, ARPU, margin, payback), pricing, and portfolio prioritization. Deep partnerships/BD track record: sourcing, negotiating, contracting, integrating, and making deals perform. Solid grasp of KYC/AML/MiCA , card-scheme, and on/off-ramp constraints; productive work with Legal/Compliance. Strong analytical skills (SQL/BI a plus) and clear executive communication in English. What this role is not: This is not a classic product manager or chief product officer role. What we offer: Established yet dynamic environment : We’re a well-rooted fintech company with several profitable products and structured business units. Historically strong in B2B2C across Europe, we’re now doubling down on building and scaling a consumer-facing crypto vertical Real traction, not just vision : Our non-custodial wallet and crypto card are already live with confirmed product-market fit in multiple segments (with strong revenue and 6-month retention metrics). Crypto IBAN is in development, and trading is at the concept stage. There's still untapped potential in segments we haven’t entered yet. Ownership and autonomy : This role is essentially a mini-CEO position. You’ll have full P&L ownership, a direct line to the founders, and the mandate to build a standalone business unit with a 2+ year strategic horizon. You'll shape product offerings, growth strategy, and go-to-market channels. Hands-on early stage, high leverage long-term : In the first 3–6 months, you’ll build the business team (growth/BD/ops), establish processes (pipeline, SLA, KPI, P&L), and drive predictable growth via performance marketing, brand, sales, and strategic partnerships. From there, it’s all about scale and long-term impact. Resources and support where it matters : You’ll get the budget and resources aligned with your roadmap, autonomy in decision-making, and influence over a broader fintech product portfolio (wallet, card, IBAN, trading) in one of the most promising markets: crypto in the EU.

Workplace: none We are looking for an experienced Senior Semi-Truck Sales Executive to join our team near Rockdale, IL . This role is ideal for a proven sales professional who knows the commercial trucking industry and can build strong client relationships while consistently driving results. As part of our sales organization, you will focus on growing market share, developing new accounts, and providing tailored solutions to fleet owners, logistics providers, and independent operators. Because our operations are based in Rockdale, IL, the right candidate must live nearby to meet clients, collaborate with the team, and provide in-person support throughout the sales process. Key Responsibilities: Achieve and exceed monthly and annual sales goals Prospect and develop new client relationships while maintaining existing accounts Provide consultative solutions for truck sales, financing, and after-sales support Deliver excellent customer service and foster long-term business partnerships Track market trends and competitor activity to stay ahead Requirements: 5+ years of successful sales experience in trucking, heavy equipment, or related industries Strong negotiation, presentation, and closing skills Knowledge of semi-truck specs, financing, and leasing options Excellent communication and relationship-building abilities Self-motivated, competitive, and results-driven Must be located near Rockdale, IL , with ability to meet clients and visit the office regularly Why Join Us? We offer a competitive compensation structure, uncapped earning potential, and the chance to work in a high-demand industry. You’ll have the autonomy to grow your book of business while being supported by a strong team and a dealership with a trusted reputation.

Location: Serbia POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. The Impact You’ll Make As a Senior DevOps Engineer at Incode, you will be the backbone of our cloud infrastructure. You'll architect and evolve scalable, cloud-native systems that power secure and seamless identity experiences, leveraging Kubernetes (AWS EKS), Terraform, and AWS. Your work will accelerate deployments, fortify monitoring and observability, and ensure reliability at global scale. Partnering closely with our developers, you'll transform complex challenges into resilient, automated solutions that keep our applications highly available and performant. You will be a key enabler of speed, trust, and innovation - driving how Incode builds, delivers, and scales AI-driven identity verification for the world. On-call, up front: the DevOps team does not carry 24/7 on-call. A separate SRE team owns incident response. What You’ll Own & Drive Cloud-Native Infrastructure - Design, implement, and maintain Kubernetes-based environments (AWS EKS) that deliver scalability, resilience, and security. Infrastructure as Code (IaC) - Implement and manage Terraform-driven automation to ensure consistency, repeatability, and reliability across all client deployments. Production Reliability - Troubleshoot and resolve issues in live environments, minimizing downtime and ensuring seamless customer experiences. Monitoring & Logging - Build and optimize observability solutions with Prometheus, Loki, ELK, or similar stacks, tailoring systems to business and performance needs. GitOps & Delivery - Work with ArgoCD-based GitOps workflows as part of the deployment pipeline, alongside GitHub Actions CI/CD. Engineering Standards - Contribute to and refine internal best practices, methodologies, and automation frameworks that elevate the DevOps culture. Continuous Innovation - Stay on top of AWS and DevOps advancements, introducing new tools and approaches that enhance speed, efficiency, and scalability. The Qualities That Set You Apart Cloud-Native Builder - You bring proven expertise in designing, deploying, and managing applications on Kubernetes, with a deep understanding of its architecture and core concepts. Infrastructure as Code Champion - You’re highly skilled with Terraform, driving automation and consistency across complex environments. Pipeline Innovator - You have hands-on experience implementing and optimizing CI/CD workflows using GitHub Actions, accelerating delivery while ensuring quality. AWS Practitioner - You possess a strong command of core AWS services (EC2, VPC, S3, IAM, etc.) and know how to leverage them for scalable, secure solutions. Observability Builder - You've personally configured, tuned, or debugged a self-hosted monitoring stack (Grafana with Prometheus or VictoriaMetrics), not just consumed dashboards someone else built. Systems & Networking Thinker - You understand networking fundamentals - TCP/IP, DNS, HTTP/S - and apply them to build reliable, high-performance systems. Clear Communicator - You excel at translating technical solutions into language that resonates with both technical peers and non-technical stakeholders. Your Background 6+ years of proven experience as a DevOps Engineer or in a similar role. Hands-on experience deploying and managing Kubernetes-based applications, ideally on AWS EKS. Strong expertise in Terraform and infrastructure automation. Experience designing and implementing CI/CD pipelines with GitHub Actions. Solid understanding of AWS services including EC2, VPC, S3, IAM, and related offerings. Knowledge of networking protocols and best practices (TCP/IP, DNS, HTTP/S). Hands-on ownership of a Prometheus or VictoriaMetrics-based observability stack, including performance and scaling issues. Strong written and verbal communication skills, with the ability to present technical solutions effectively. Why Incode? Mission with Meaning - Shape how billions of people prove identity - safely, simply, and ethically. Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy - Operate like a founder with the resources of a unicorn. Global Impact - Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile gaming industry. Within the Data team, you’ll join the BI/Prediction Team which is an autonomous squad of around 10 people. The team is composed of top-tier product managers, software & data engineers, data scientists and data analysts. ROLE The objective of this team is to accelerate the growth of the company by serving as the on-demand prediction provider for all Voodoo BUs. This involves addressing critical needs such as predicting campaign LTV for User Acquisition optimization, determining optimal monetization offers for millions of players or constructing confidence intervals for time series data prediction. We want to onboard a passionate senior data scientist with significant experience in a similar environment to allow us to go one step further. This is an opportunity to have a strategic and critical impact on Voodoo’s success. This position is hybrid and requires 3 days per week in the office based in Paris. - Take ownership of our products modeling pipelines - Contribute to high modeling performance through insightful ideas and initiatives. - Build and deploy quickly scalable ML systems. - Engage with colleagues across the company to leverage new ideas and perspectives and demonstrate excellent communication to efficiently cooperate with product managers, teammates and stakeholders. - Deep dive into data to discover relevant insights. - Build a rich understanding of the mobile gaming industry, the company strategy, our products and their fit within the company’s daily operations. - Mentor and guide a team of data scientists, fostering technical excellence and autonomy. - Establish and enforce best practices in ML engineering, experimentation, and reproducibility across projects. - Champion a culture of impact-driven research, ensuring models not only perform well technically but also create tangible business value. - Proactively identify risks in modeling approaches, data quality, scalability, business alignment and design mitigation strategies. PROFILE - Extensive experience building machine learning systems - Extensive experience with Python, SQL and MLOps best practices - Cloud experience needed (ideally AWS but could be another cloud provider) - Airflow and DBT experience is a nice to have - Excellent Communication in English and French mandatory - You enjoy working in a team, learning new things, sharing knowledge - Experience in a tech startup/scaleup is a plus - Strong achievements on Kaggle will be valued BENEFITS - Competitive salary - Comprehensive relocation package (including visa support) - Premium healthcare (SideCare) for you and your family 100% borne by Voodoo - Swile Lunch voucher - Gymlib (100% borne by Voodoo) - Wellness activities in our Paris office - Unlimited vacation policy - Remote days - Child daycare facilities (Les Petits Chaperons rouges)

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both Spanish and English. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both French and English. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both German and English. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Chemnitz, Germany About Our Client They are a respected European brand in enamel-coated architectural panels and glass-fused-to-steel tanks and digestors . Their solutions are valued for their durability, aesthetic quality, and performance in harsh conditions: Architectural Panels – For tunnels, train stations, subways, and building facades, known for fire resistance, low maintenance, and long-term color retention. Storage Tanks – For drinking water, wastewater, agricultural grain, and animal feed storage, offering corrosion resistance and longevity. Biogas Digestors – For renewable energy production from organic waste and agricultural residues, trusted for gas-tightness and chemical durability. Their brand is now supported by a global industrial group with a successful track record of rebuilding and scaling engineering businesses in both Germany and India. With access to capital, leadership depth, and market access, the new ownership is committed to preserving the brand’s legacy while driving operational modernization. About the Role They are seeking a results-oriented and hands-on head of quality, who is focusing quality-leadership in the worldwide markets of their brand, strategic quality management based on process improvements, and roll out quality-culture over the full team. Reporting to COO/CEO. Requirements Key Qualifications 5–7 years of experience in quality management and leadership in German industrial manufacturing , ideally in metal fabrication, coatings, tanks, or building materials Strong knowledge of relevant quality standards and regulations ISO 9001; ISO 14001, ISO 45001, ISO 50001 Hands-on mentality and team spirit High quality and safety awareness High personal ownership, integrity, and the ability to lead by example Key Responsibilities Development of strategies, design, implementation, and maintenance of processes and systems for managing and directing an Integrated Management System for Quality Investigation and resolution of quality issues, response to customer complaints to ensure an optimal level of customer satisfaction. Analysis of system effectiveness, development of strategies for managing the internal/external audit process for ISO 9001, ISO 14001, and ISO 45001, and presentation of system performance reports to the management team. Conducting internal audits and organizing external audits according to the company's approved audit program Employee development and training regarding quality awareness Leadership of a small team Benefits Why This Role? Be at the forefront of restoring a legacy industrial brand with real technical depth and global reputation. Operate with autonomy, clarity, and full support from a respected and successful international parent company. Help shape a company’s next chapter—not as a caretaker, but as a builder. Attractive compensation, aligned to responsibility and results.

Location: Remote - United Kingdom What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: You’ll join a high-performing, strategic sales team focused on moving Honeycomb further into the enterprise space. We’ve proven product-market fit, closed Fortune 500 logos, and built a pipeline that’s primed for the kind of enterprise sellers who know how to multi-thread, influence the C-suite, and navigate $500K–$1M+ ACV opportunities. This is not a role for a former mid-market rep trying to stretch—it’s built for enterprise closers who know the game and want to win it. What you’ll do in the role: Own and drive complex, 6–12+ month sales cycles with Fortune 1000 and Global 2000 companies Build strategic, multi-threaded relationships across engineering, DevOps, observability, and procurement leadership Sell consultatively, bringing deep understanding of the customer’s business, technical landscape, and buying process Collaborate cross-functionally with Solutions Architects, Product, and Customer Success to shape high-value, tailored deals Deliver predictable pipeline growth, accurate forecasting, and exceed quota targets Represent Honeycomb at key industry events, conferences, and executive briefings What you’ll bring to the role: 5+ years of full-cycle enterprise SaaS selling experience, ideally in DevOps, observability, or cloud infrastructure Proven ability to land $500K+ multi-year deals with complex buying committees Strong executive presence with the ability to influence C-level stakeholders across technical and non-technical roles Deep discovery, storytelling, and consultative selling expertise A track record of building champions and navigating enterprise buying cycles with precision Grit, ambition, and a bias for execution—someone who thrives in fast-paced, high-ownership environments Experience leveraging MEDDPICC, Command of the Message, or similar enterprise sales frameworks On Target Earnings (OTE) based on level of experience (Base + Commission) £180,500 — £212,200 GBP What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next Technical Support Engineer will be someone who thrives in autonomy, is deeply curious, innately technical, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates. As a Technical Support Engineer, you'll own the most complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most nuanced investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases efficiently and play a role in shaping a culture of continuous improvement. We ship product updates consistently, so if constant learning excites and energizes you, this environment will suit you well! If this is the kind of role that excites you, then we want you as our next Technical Support Engineer. This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred. What will I be doing? Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too Owning customer communications and issues from initial contact until resolution Becoming an encyclopedia of knowledge about how Fin & the Intercom platform works and the solutions they can offer. Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions. Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers. Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes. Influencing the direction of the Fin product through daily communication with our customers and consistent collaboration with our product teams. What your first 6 months will look like: In your first 30 days you will: Complete company onboarding, becoming familiar with Fin’s values, strategy, and goals. Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments. Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions. Showcase successful and proactive communication about your training progress and needs/questions that arise. In your first 60 days, you will: Continue to complete CS trainings and pass relevant assessments successfully and on schedule. Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query. Demonstrate ownership in the execution of your work. Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda. In your first 90 days, you will: Receive QA reviews and action feedback. Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development. Contribute outside of the inbox via sharing suggestions and ideas for how we can improve. Successfully meet KPI targets and/or goals. Demonstrate Fin’s Values in your work and alignment with the company vision and strategy. What skills do I need? Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page! 2+ years of technical support experience. Innate comfort in using AI tools (e.g. Claude, Cursor) to write and interpret code and technical problems. Understanding of web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs. Understanding of REST API, SDKs & Webhooks. Solid understanding of tech fundamentals & modern day tools (Slack, Chrome, Coda, etc.). Strong customer focus (excels at & enjoys helping customers). Strong communication skills (ability to question, clarify, empathize, use appropriate tone & language, personable). Strong problem solving skills (ability to think critically and learn on-the-fly). Ability to troubleshoot and utilize resources to answer questions on baseline topics. Ability to take on & action feedback. Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency. Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas. Bonus skills & attributes Completion of technical coding bootcamps, programs, courses, etc. Previous experience working in a troubleshooting environment. Understanding code syntax or use of specifically supported frameworks. Experience configuring our supported iOS/Android Plugins (mobile SDKs). Familiarity with native mobile development. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $85,000 - $98,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.