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Location: United States; St. Louis; Detroit; Charlotte; Denver; Chicago; Seattle; Austin; Minneapolis; Phoenix; Atlanta; Washington D.C.; New York; Los Angeles; Nashville; Houston; Boston; Columbus; San Francisco; Dallas Workplace: Remote ClickHouse is hiring its first Senior Lifecycle Marketing Manager to own how we engage, activate, and grow our user base across the entire customer journey. Your mission is to turn Cloud signups, trial users, and prospects into pipeline and self-serve MRR through behavior-driven lifecycle programs across email and in-product channels. You'll design the nurture engine that powers both our PLG and sales-led motions. This is a hands-on, individual contributor role. You will build from the ground up as the first lifecycle marketer at ClickHouse, try new marketing strategies, and work with a passionate community of ClickHouse users. WHAT YOU WILL BE DOING - Own the lifecycle marketing strategy end-to-end, from Cloud signup onboarding through activation, conversion and expansion, with accountability for trial-to-paid conversion, MQL volume, and influenced pipeline. - Build behavior-triggered nurture programs that respond to product usage, content engagement, and intent signals, so the right message reaches the right user at the right stage. - Design and optimize onboarding journeys for ClickHouse Cloud signups, partnering with Growth PMs and the product team to align email touchpoints with in-product experiences and drive activation. - Run always-on nurture for the sales-led funnel, with segmented streams by persona, use case, and funnel stage that warm prospects for sales and accelerate open opportunities. - Build and run a testing roadmap across subject lines, send cadence, content formats, and channel mix, using results to improve engagement and conversion. - Report on lifecycle funnel metrics for PLG and SLG, analyze conversion at each stage, identify drop-off points, and implement improvements. - Track industry trends, competitor activity, and emerging technologies to identify new lifecycle opportunities. WHAT YOU BRING - 6+ years owning lifecycle, email, or growth marketing programs (onboarding, activation, nurture, retention). Years can be combined across roles. - At least 3 years at a database, data infrastructure, developer tooling, or API company, or another technical product sold to developers or data practitioners. - Proven track record of building behavior-triggered lifecycle programs that measurably improved activation, conversion, and pipeline at a PLG company with a free trial, free tier, or self-serve signup. - Analytical mindset, with the ability to interpret data, identify trends, run experiments, and make data-driven decisions. - Excellent written and verbal communication skills, with demonstrated ability to create engaging content for developers and to work closely with engineers and product partners. - Strong project management and organizational skills, with the ability to manage multiple programs simultaneously and meet deadlines. - Preferred: experience at a company with an open-source product. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Lithuania; Vilnius, Remote Workplace: Remote ABOUT ENEBA At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers. ABOUT YOUR TEAM Join the dynamic Legal Team at Eneba, where we are committed to unlocking sustainable business growth through combining our legal expertise, risk management acumen, and comprehensive business knowledge. We work in close collaboration with other teams, to identify and implement solutions that best serve Eneba's long-term interests. This collaborative approach ensures that Eneba's growth is well-supported, while simultaneously upholding the necessary safeguards for business continuity. We are fast and resourceful but never reckless. As a Legal Counsel, you will be the primary point of contact for all business units. You'll have the opportunity to partner with cross-functional teams, including Product, Commerce, and Marketing, to drive Eneba's business growth and contribute to the company's success. RESPONSIBILITIES - Act as a Strategic Partner: Embed yourself within the product development lifecycle, from initial concept to launch and beyond. Proactively identify legal and regulatory hurdles, and design pragmatic solutions that balance business objectives with risk mitigation. - Translate Complexity into Clarity: Serve as the bridge between legal and business teams. Break down complex legal risks into clear, business-oriented guidance that empowers teams to make informed decisions. - Shape Compliance by Design: Architect and implement our compliance strategy for emerging technologies, including AI, big data, and online advertising. Go deep on new regulations like the DSA and DMA to ensure our platform not only complies but thrives. - Champion Data Protection: Advise on global data protection laws (including GDPR, CCPA, etc.), ensuring privacy-by-design principles are at the core of our products and fostering user trust. - Co-own the Legal Framework: Continuously improve our legal processes and documentation across multiple jurisdictions (EU, UK, US, and SEA). Take ownership of key domains like brand protection, consumer dispute resolution, and advertising standards. - Drive Cross-Functional Initiatives: Lead and influence cross-functional projects, securing buy-in from a wide variety of stakeholders to effectively implement legal and compliance solutions. - Leverage Global Expertise: Collaborate with the world's leading external lawyers to tackle complex legal questions and explore innovative business opportunities. REQUIREMENTS - A Master’s Degree or equivalent in Law. - 5+ years experience at a top law firm/in-house with a strong preference for experience in fast-paced tech/e-commerce/media/gaming sectors or related industries. - Strong tech-law expertise (intellectual property, data protection, consumer protection, platform regulation). - Track record of breaking down complex, ambiguous problems into actionable deliverables. - Comfortable making fast, business-oriented decisions with incomplete information and a natural tendency to go deep to understand the root of a challenge. - Excel at translating legal risks into practical business advice. Building strong relationships and navigating diverse stakeholder groups with ease. - Exceptional time management, task ownership, and prioritization competencies. WHAT IT’S LIKE TO WORK AT ENEBA *Opportunity to join our Employee Stock Options program. *Opportunity to help scale a unique product. *Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. *Paid volunteering opportunities. *Work location is in Lithuania: can be office based, hybrid or even remote, with an opportunity to work and travel. *Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes. *Please attach CV's in English. *To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice

Location: Shanghai Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Merchant Care Analyst will be responsible for providing exceptional service to merchants by addressing inquiries, resolving issues, and ensuring a smooth experience with our products and services. The role requires excellent communication skills, a strong understanding of payments, and the ability to solve problems efficiently. The Merchant Care Analyst will use various tools and resources to troubleshoot issues, guide merchants through solutions, and escalate cases when necessary, all while maintaining a high level of customer satisfaction. What you will be doing: - Provide exceptional customer experience by handling inquiries and issues from merchants via various channels (email, phone, chat) - Troubleshoot and resolve merchant payment issues, technical challenges, and account-related concerns with a focus on timely and accurate resolutions. - Collaborate with internal teams, including operations, product, and engineering, to address merchant concerns and drive issues to resolution. - Educate merchants on platform features, payment processes, and best practices to optimise their experience. - Assist in maintaining and improving merchant care support, contributing to the continuous enhancement of service delivery. - The role requires working hours from 11:00 AM to 8:00 PM, including Public Holidays, and involves providing Instant Messaging (for e.g. WeChat) support as needed. Qualifications - Fluent in Mandarin and English - 2+ years of experience in support or operations roles, preferably within a payments environment. - Strong problem-solving skills with the ability to diagnose technical issues and provide effective solutions. - Excellent communication and interpersonal skills, with a customer-first mindset. - Ability to handle multiple priorities in a fast-paced environment while maintaining high service standards. - Familiarity with payment processing systems, fintech platforms, or related technologies (preferred but not essential). - Proficiency in using customer service software (e.g., Zendesk, Salesforce) and CRM tools. - Proven ability to work independently as well as collaborate effectively across teams. If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Brand Insights, Measurement Lead at Anthropic, you will strengthen the evidence that fuels our brand decisions: knowing whether marketing spend and effort is working, saying so clearly on a schedule to the people who need to hear it. Marketing Insights turns market, campaign and user data into decisions that product, marketing, comms and sales leadership can act on. You'll tell us, with data, whether awareness is turning into consideration, whether consideration is turning into pipeline, and where that chain breaks down for a given audience. This role sits at the intersection of human understanding, marketing science discipline and organizational influence. In this role, you'll own the team's recurring measurement readouts, including the Prosumer and B2B brand health tracker studies and the metrics, headwinds and tailwinds that show up in front of business leadership and in all-hands updates, keeping them accurate, current and easy to act on. You'll partner closely with your Marketing Insights teammates, Comms and data science on the brand-health dashboard, Brand & Integrated Marketing leadership, brand data science, research vendors, and cross-functional stakeholders across Enterprise Marketing, product marketing and finance. Responsibilities Own the recurring executive and all-hands readouts that put key metrics, headwinds and tailwinds in front of marketing management and the broader team Lead process ownership of the Prosumer and B2B brand health tracker studies, including managing the research vendor relationships that field them Lead coordination across Comms, Marketing and data science on the brand-health dashboard, aligning all three groups on one consistent view of the data Support media mix modeling, multi-touch attribution and incrementality analyses that inform how marketing budget and effort get allocated, moving the team past correlation to a defensible read on what's actually driving outcomes Run best-practice pre- and post-campaign analysis on individual campaigns, covering creative, channel, audience, and timing effects, and turn each read into a specific change for the next campaign Roll up campaign-level learnings into a recurring view for leadership: which channels, creative approaches, and audiences are outperforming over time, and where the team should adjust the playbook next Build audience and funnel analyses that quantify how different audiences move, and relate to each other, from awareness through consideration to conversion, and what that means for where to invest Audit how customer sentiment gets reported across the business and design a more efficient, consistent process Manage the underlying data pipelines so that recurring readouts stay reliable and don't get rebuilt from scratch each cycle Partner with Marketing Insights teammates to keep measurement process and research design in sync, including feeding into the Marketing Business Review scorecard process Develop one defensible view from first-party behavioral data, campaign and media data, and survey or attitudinal research, being clear about what each source can and can't tell you on its own Present findings to non-technical audiences, including marketing leadership, enterprise sales and finance partners, translating hedged results into clear recommendations You may be a good fit if you Have a strategic orientation, strong curiosity for understanding what customers and users think and how to shift perceptions, and can use that to influence business and marketing direction Are fluent in SQL and Python or R, and move comfortably between a quick exploratory pull and a more rigorous statistical model Have designed or analyzed experiments (A/B tests, holdouts, lift tests) to establish a causal effect rather than settle for a correlation, and have applied regression, segmentation or other causal-inference methods to a real business question Have run campaign-level measurement end to end, from a pre/post read on a single campaign to synthesizing learnings across multiple campaigns into a change the team acts on next time Have built and maintained a recurring metrics report or dashboard that executives or cross-functional partners actually rely on, and kept it trustworthy over time Can turn a hedged, caveated finding into a clear recommendation a non-technical stakeholder can act on, and know which caveat matters enough to keep in the headline Start an analysis by pinning down the business question and the decision it needs to serve, not the method that's most interesting to run Can reconcile data with no universal taxonomy across first-party, third-party, real-time and survey sources Know when a directionally correct answer now beats a more rigorous one that arrives too late to matter Work well across functions, building credibility with both technical partners and non-technical leadership Are excited about Anthropic's mission to develop AI that is safe and beneficial Strong candidates may also have Experience with media mix modeling, multi-touch attribution or incrementality and lift testing specifically, rather than general-purpose analytics Experience advising marketing stakeholders on experimental design for live campaigns (email, paid social), or measuring marketing performance across multiple markets Familiarity with survey-based quantitative research (MaxDiff, conjoint, brand and sentiment tracking) alongside behavioral and usage data Experience with a modern data warehouse (Snowflake, BigQuery) and a BI tool (Tableau, Looker, Power BI) Prior experience in marketing, growth or brand analytics specifically, rather than data science in a general or product context A graduate degree in statistics, economics or another quantitative field A career trajectory spanning BI and dashboarding, applied causal inference and experimental design, and multi-market marketing measurement The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $320,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New Jersey; New York; Pennsylvania; Connecticut; Massachusetts Workplace: remote About the role: At Provectus, you don’t prototype in a sandbox and hand a client a slide deck. You embed inside a bank, an insurer, or a health system, learn the work, and ship a Claude + AWS system into their real, regulated production — then you watch the business number move. We’re an Anthropic and AWS Partner with 150+ certified architects. That means the newest models, real budgets, and problems that matter — without the layers, politics, and years-to-impact of a hundred-thousand-person firm. 350+ builders, 100+ customers in production, founder-led since 2010, offices across North America, LATAM, and EMEA. Why Provectus Frontier access — Anthropic Preferred Partner: newest Claude models, real budgets, real problems. Real tasks (not scope), real deployment. You go where the operating problem is and ship production code to real users, not slide decks that sit in a drive. Embedded, not engaged. You are part of the customer’s team and inside their process — not a vendor running a project alongside it. Embedded is not staff-augmented. Autonomous. You own the work from framing through to production, visible to clients and founders.  You own the method; nobody hands you a ticket. Your experience stays portable. Every engagement is a new problem, often in a new industry, so your skills compound instead of narrowing to one product. No legacy-maintenance grind, not a single stack. Craft & growth — build beside senior FDEs on a Claude-certified team; a real platform (talks, OSS) to grow your name. We give you a stage: Claude certification, conference talks, open-source contributions, published work under your own name. Requirements: Typically 7+ years building software, a substantial share of it writing production code you were accountable for. You are hands-on today and intend to stay that way. Genuinely willing to spend time understanding someone else’s job before writing code; demonstrated ability to become conversant in an unfamiliar business function quickly. Shipped GenAI/LLM systems to production — not demos, not notebooks. You’ve handled the parts that get hard after the prototype works. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured and why. Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack. Cloud-native delivery on AWS (GCP/Azure a plus), including the operational reality of a system someone else inherits. Pre-sales experience. Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO without losing either room. Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job. Hands-on experience with Claude, Claude Code, and Cowork (skills, workflows, MCP, integrations, connectors, custom harnesses). Nice to have Containers and orchestration (Kubernetes/ECS) and CI/CD in production. IaC depth: AWS CDK, CloudFormation, Terraform. Open-source contributions or public writing on applied AI. What you’ll do: Spend the first weeks of each engagement in the operator’s seat, learning the constraints from the inside, then rebuild the function from first principles alongside the client and a Forward Deployed Executive — and you are the one who builds it. Be part of the customer’s team, inside their process; work on real tasks, not scoped deliverables, and own the method autonomously. You won’t start from zero. Provectus builds industry Blueprints — working systems that have already shipped for a customer in your industry. Your engagement starts from that baseline, and what you learn in the field goes back into it. Deliver across Cowork Activation, Agentic SDLC, and Blueprint Activations in Financial Services and Healthcare. Help shape how leading enterprises adopt AI, from strategy through first deployment; help build the tooling and frameworks of a growing AI delivery practice. What We Offer: Full-time. On-site visits to client’s facilities and our office in NYC 1/week Unlimited Vacation policy. Generous health, vision, and dental insurance. 401(K) matching plan. Base salary $180k–$200k + bonuses; OTE up to $250k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, and abilities of the applicant, and alignment with market data. No Visa sponsorship We’re real: A person reads your application. We filter out AI-generated and fraudulent submissions automatically. Every application that clears that filter is read by someone on our team. We may ask for a quick ID verification. Fraudulent applications are common, and this protects real candidates. You’ll meet the people you’d work with. We host AI engineering events in New York and San Francisco. We'd be happy to talk in person. Your interviews are with Pavel Borobov, Solutions Architect, and Stepan Pushkarev, Co-Founder & CEO. How we hire: Recruitment interview. Tech interview with our FDE (30 min). A live engineering building session (1.5 hours). We hand you a business function and the constraints. You have to understand the job and rebuild it — then say what you’d build and how you’d know it worked. Use AI the way you normally would; we expect AI-generated code. What we look at is how you used AI, the judgment behind your choices, and what you researched beyond what any LLM already knows. 4. Soft skills interview. 5. Offer discussion.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.  The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located in Canada 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the Canada the OTE (On-Target Earnings) compensation range for this role is CAD 196,000 - CAD255,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Barcelona, Spain; Madrid, Spain Workplace: remote The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas: Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events (client and client’s customers events, executive dinners, and high-touch VIP gatherings); Internal Meetings & Corporate Travel (global gatherings, executive offsites, collaborators travel program); and Dedicated Financial Control & Commercial Management . The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A. A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs). Responsibilities Function Leadership: Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly. Flagship, VIP & Client/client’s customers-Facing Events: Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences. Internal Meetings & Offsites: Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites. Travel Operating Model Transition: Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable. Corporate Travel Oversight: Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator. Budget Accountability & Resource Stewardship: Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans. Financial Governance & Client Billing: Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery. Strategic Suppliers & Commercial Partnerships: Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations. Policy, Duty of Care & Risk Management: Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests. Cross-Functional & Client Partnership: Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery. Events & Travel Leadership: 8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment. Client & Internal Event Expertise: Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows). Large-Scale Event Execution: Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams. Travel Program Transformation: Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred. Travel Industry & Commercial Fluency: Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers. Financial & Commercial Acumen: Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus. Executive & External Presence: Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners. Data Privacy & Duty of Care: Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards. Language & Mobility: Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Como, Italy; Milano, Italy; Rome, Italy Workplace: remote The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas: Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events (client and client’s customers events, executive dinners, and high-touch VIP gatherings); Internal Meetings & Corporate Travel (global gatherings, executive offsites, collaborators travel program); and Dedicated Financial Control & Commercial Management . The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A. A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs). Responsibilities Function Leadership: Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly. Flagship, VIP & Client/client’s customers-Facing Events: Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences. Internal Meetings & Offsites: Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites. Travel Operating Model Transition: Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable. Corporate Travel Oversight: Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator. Budget Accountability & Resource Stewardship: Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans. Financial Governance & Client Billing: Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery. Strategic Suppliers & Commercial Partnerships: Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations. Policy, Duty of Care & Risk Management: Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests. Cross-Functional & Client Partnership: Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery. Events & Travel Leadership: 8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment. Client & Internal Event Expertise: Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows). Large-Scale Event Execution: Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams. Travel Program Transformation: Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred. Travel Industry & Commercial Fluency: Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers. Financial & Commercial Acumen: Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus. Executive & External Presence: Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners. Data Privacy & Duty of Care: Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards. Language & Mobility: Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions. Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads. AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL: - Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle. - Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations. - Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms. - Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability. - Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries. - Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough. - Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads. YOU MAY BE A GOOD FIT IF: - You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security. - You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness. - You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale. - You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems. - You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation. - You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks. - You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on. - You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries. - You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts. - You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change. - You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. The difference you’ll make You’ll own the products that help loveholidays grow direct relationships with hotels. By making it easier for partners to join us, manage their supply and improve their performance, you’ll help hotels achieve their commercial goals while giving our customers greater choice and value. Our ambition is to build an industry-leading operating system for our suppliers: bringing together onboarding, day-to-day management and the insights partners need to make better commercial decisions. You’ll help turn that ambition into a clear product direction. Your initial focus will be simplifying hotel onboarding and improving how effectively we turn direct hotel supply into bookings. You’ll be part of the Direct Hotels team, reporting to the Head of Product for Supply Platform. Working closely with Engineering, Design, Commercial, Operations and Analytics to build capabilities for hotel partners that support our broader supply strategy. The team sits within Platform, which provides shared technology and tools to help teams across loveholidays deliver the outcomes that drive value for our suppliers and experiences that delight our customers. Your day-to-day: - Own the product direction and roadmap. Translate the Direct Hotels ambition into prioritised opportunities, clear outcomes and achievable delivery increments. Make informed trade-offs between supplier needs, commercial value and technical investment. - Understand the people using our products. Work directly with hotel partners, contracting teams and loading operations to uncover problems, test ideas and understand what will drive adoption. - Improve the journey from onboarding to bookable supply. Simplify how information is collected, checked and maintained, using automation and self-service where they make the experience easier to navigate and more reliable. - Build towards supplier self-service. Develop capabilities that progressively give hotels more control over their relationship with us, working towards connected management tools and useful commercial insights. - Take products from discovery through to measurable impact. Work closely with Engineering and Design to prototype, test, deliver and iterate. Explore practical applications of AI, define success measures and use evidence from adoption, supplier feedback and commercial performance to guide what comes next. Your skillset: - Product ownership and strategic delivery: A track record of taking complex problems from discovery through to delivery and demonstrating meaningful user and business outcomes. The ability to connect a long-term vision to the next useful improvement, navigate uncertainty and drive delivery. - Supplier and user understanding: The ability to understand different users’ goals and turn complicated workflows into useful, intuitive products. Experience with B2B, supplier, partner or marketplace products would be particularly valuable. - Commercial and analytical judgement: Confidence connecting product decisions to growth, margin and operating costs, while considering value for both hotel partners and holidaymakers. Experience defining success measures, investigating performance and using data alongside qualitative research to make decisions. - Communication and technical fluency: Clear communication and the ability to align commercial, operational and technical colleagues around priorities, decisions and outcomes. Comfortable discussing APIs, integrations, data and platform constraints with Engineering. - Experimentation and AI curiosity: A practical approach to testing ideas and applying new capabilities, including examples of how you have used or evaluated AI to improve products or ways of working. Experience in hotel distribution or travel technology would be welcome, but is not essential. We’re also interested in people who have solved comparable supplier, marketplace or operational challenges in other industries. The interview journey: - Talent intro, 30 minutes - First stage with the hiring manager, 45 minutes - Final stage with key stakeholders, including a platform case to present, 1 hour - Behavioural and culture conversation with the VP of Product, 45 minutes Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: London, United Kingdom Job Title: Email Automation Manager Location: London Hours: 9am-6pm Type: Fulltime & Permanent Department: Marketing We are seeking a technical and strategic Email Automation Manager to own the architecture of our customer communication. You will be building sophisticated, data-driven journeys that maximise both acquisition and retention. You will be responsible for the full lifecycle: from activating new users, to nurturing warm leads, to reactivating dormant contacts. You will ensure that our engagement platforms are fully integrated with our core systems to deliver hyper-personalised experiences at scale. Key Responsibilities Design, build, and manage complex automated workflows within our Customer Engagement Platform. Develop high-converting nurture streams specifically tailored to key business verticals. Own the end-to-end customer journey, identifying friction points and implementing automated solutions to improve drop-off rates. Develop onboarding sequences that rapidly convert new sign-ups into mortgage applicants. Build sophisticated win-back and sunset strategies to re-engage dormant users. Analyse churn indicators to trigger relevant, personalised offers and incentives to bring users back to the ecosystem. Ensure seamless integration between our CRM, Customer Engagement Platform, and internal databases to enable real-time personalisation. Maintain oversight of related customer touch points to ensure a unified view of nurture and accurate multi-touch attribution. Continuously iterate on journeys through rigorous A/B testing of subject lines, send times, creative assets, and flow logic to maximize open rates, click-through rates, and downstream conversion. Establish dashboards to monitor key KPIs including deliverability, engagement, conversion rates, and revenue attributed to automated flows. Refine attribution models, ensuring a complete view of how automated email and cross-channel touch points contribute to the bottom line. Skills & Experience 5+ years of hands-on experience in Email Marketing, CRM, or Marketing Automation, specifically managing complex lifecycle journeys. Deep proficiency with a leading Customer Engagement Platform. Strong understanding of HTML/CSS for email templates, API integrations, and data architecture. Proven track record of using automation to directly improve conversion rates and reactivation rates. Experience in using customer retention and nurture to drive growth. Experience managing cross-channel journeys Knowledge of GDPR and data privacy compliance best practices. We’re looking for someone who treats communication the way they would in their own business and obsesses over the details of every user journey. Above all, you are collaborative, partnering closely with Marketing, Product and Sales to ensure the right data points are captured and utilised to fuel truly intelligent personalisation at scale. About OneDome OneDome is a UK-based housing and fintech technology platform building an AI-powered platform to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth. The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship HomeBuyer Service reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance. OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately $1.4 billion in mortgage volume per month , positioning the company among the largest housing and mortgage platforms in the UK. The company is profitable and has been recognised for rapid, capital-efficient growth, including being ranked the 4th fastest-growing fintech and 17th fastest-growing technology company by the Deloitte Fast 50 in 2025 , and the 6th fastest-growing tech company by the Sunday Times Tech 100 in 2026. Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation housing and fintech super-platform , replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As Chief of Staff to the Co-CEO, you will lead the operations of the Office of the CEOs, owning how the Co-CEO’s time, travel, and meetings are managed. This role extends well beyond traditional executive support and requires a genuine understanding of the business being run. You will stay close to company priorities and cross-functional initiatives so the Co-CEO’s time is directed where it has the greatest impact. As a trusted partner, you will help prepare for and execute the company’s highest-priority conversations, from one-on-one meetings to Board sessions and company-wide forums. You will report directly to the Co-CEO and work closely with the executive team and administrative staff. This is an on-site role in San Francisco. This role requires extensive domestic and international travel with the Co-CEO.   THE OPPORTUNITY - Own the Co-CEO’s calendar end to end: prioritize, protect focus time, resolve conflicts, and anticipate needs before they become problems - Own preparation for the Co-CEO’s meetings, with briefing materials, context, and follow-ups - Learn the business and track company priorities, surfacing gaps, risks, and decisions that need the Co-CEO’s attention early - Build and run operating rhythms for the Office of the CEOs, including executive team meetings and leadership forums, and drive follow-through on action items - Serve as the first line of intake for requests to the Co-CEO, triaging effectively and routing to the right owner - Partner with functional leaders across Product, Engineering, Finance, Legal, and Compliance to keep initiatives aligned and moving - Lead special projects for the Co-CEO that span teams and are critical to the company’s success - Travel with the Co-CEO and other executives, handling logistics, scheduling, and day-of coordination - Manage logistics for Board meetings, executive team meetings, and company-wide meetings - Identify ways to improve how the Office of the CEOs operates and build processes that scale WHAT YOU BRING - Experience as a Chief of Staff, senior Executive Assistant, or Business Partner to a C-level executive, ideally in a high-growth startup - Experience supporting a CEO through board cycles and company-wide communications - Experience in crypto, fintech, or another regulated industry - A proven record of managing complex, high-stakes calendars and logistics with exceptional precision and no missed details - Exceptional judgment and discretion in handling confidential matters and acting on the Co-CEO’s behalf - Excellent communication skills and the executive presence to work comfortably with C-suite leaders, board members, and external partners - Experience managing or mentoring executive assistants or other administrative professionals - Ability to travel at a moment’s notice Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Executive Assistant 3 on Twilio’s Enterprise Technology team. Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job Twilio is seeking a highly proactive and business-minded Executive Assistant to support executives within our Enterprise Technology organization. This role extends well beyond traditional administrative support. The successful candidate will develop a strong understanding of our business, technology strategy, organizational priorities, and key initiatives—using that context to anticipate needs, manage competing demands, and help leaders and their teams operate more effectively. You will serve as a trusted partner to your executives, proactively managing their time and attention.  You will be expected to exercise sound judgment, take ownership, and move work forward even when direction is not fully defined or all information is not yet available. This role requires someone who is comfortable taking charge, solving problems, and navigating ambiguity. You will build strong relationships with executive leadership, their direct reports, and administrative partners across the organization, serving as a central point of coordination and a reliable source of insight and continuity. Responsibilities In this role, you’ll: Develop a deep understanding of the Enterprise Technology organization, including its strategy, priorities, key initiatives, stakeholders, and operating rhythms, and use that knowledge to anticipate needs and inform day-to-day decisions. Serve as a trusted thought partner to executives, providing informed input, identifying potential risks or conflicts, and helping move priorities forward without waiting for detailed direction. Strategically manage complex executive calendars by evaluating and prioritizing requests, resolving conflicts, protecting time for critical work, and redirecting or delegating meetings when appropriate. Make sound, independent decisions on behalf of executives, including determining when their participation is needed and ensuring they are prepared with the right context, materials, and desired outcomes. Manage complex domestic and international travel, prepare and reconcile expenses, and proactively address changes or issues that arise. Serve as a key point of contact for executives’ direct reports and administrative partners, building trusted relationships and facilitating effective coordination across the organization. Help translate executive priorities into action by tracking commitments, following up on decisions, and driving accountability for milestones, deliverables, and next steps. Support key projects and initiatives by gathering information, synthesizing updates, identifying dependencies, and ensuring the right stakeholders remain aligned. Draft and coordinate executive communications, presentations, program updates, meeting materials, and other written content with a high degree of clarity and professionalism. Manage leadership meeting and operating cadences, including developing agendas, coordinating presenters, preparing materials, capturing decisions and action items, and ensuring effective follow-through. Lead the end-to-end planning and execution of executive offsites, leadership summits, strategic planning sessions, and team gatherings, including budget management, venue sourcing, agenda development, material preparation, and stakeholder coordination. Organize and support special events, team activities, and other high-visibility meetings through thoughtful research, participant coordination, and logistics management. Analyze team surveys, operational information, or other inputs to identify themes and provide executives with useful insights. Identify opportunities to streamline workflows, improve operating practices, and create a more efficient and positive experience for executives and their teams. Handle sensitive information and complex situations with exceptional discretion, professionalism, and judgment. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 5+ years of experience supporting senior executives in a fast-paced, dynamic environment, preferably within the technology industry. Demonstrated ability to take ownership, operate independently, and move work forward amid ambiguity, incomplete information, and changing priorities. Strong business acumen and intellectual curiosity, with the ability to quickly understand organizational strategy, technology initiatives, and executive priorities. Proven ability to anticipate needs, exercise sound judgment, solve problems proactively, and make thoughtful decisions on behalf of senior leaders. Experience strategically managing complex executive calendars, including evaluating priorities, resolving conflicts, and making informed tradeoffs. Demonstrated ability to build trusted cross-functional relationships, partner effectively with leaders, and coordinate work across multiple teams and initiatives. Exceptional organizational skills and attention to detail, with the ability to manage multiple high-priority deliverables and deadlines simultaneously. Strong written and verbal communication skills, including experience drafting executive-ready communications and presentation materials. High level of integrity and discretion when handling confidential, sensitive, or business-critical information. Experience planning and facilitating virtual, in-person, and hybrid leadership meetings, summits, offsites, and team-building events. Familiarity with contract management, procurement processes, budget tracking, and general business workflows. Proficiency with common productivity and collaboration tools, including Google Workspace and Zoom. Demonstrated interest in and experience using AI and automation tools to improve productivity, quality, or efficiency. Desired Experience supporting executives or leadership teams within Enterprise Technology, IT, Engineering, Operations, or a similarly complex organization. Experience preparing for and coordinating business operating cadences such as Quarterly Business Reviews, annual or long-range planning, leadership team meetings, and organizational reviews. Internal or executive communications experience, including drafting leadership emails, organizational announcements, presentations, and program updates. Experience supporting c projects or programs and tracking deliverables, dependencies, risks, and decisions. Bachelor’s degree or diploma in Business, Communications, Operations, or a related field; equivalent practical experience is also valued. Location This role will be remote, based in Columbia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote Workplace: Remote ABOUT ENEBA At Eneba, we're building an open, safe, and sustainable marketplace for the gamers of today and tomorrow. With over 20 million active users and counting, our marketplace brings together gamers from around the world, providing a trusted, accessible, and secure platform for discovering and purchasing digital products. We're proud of what we've achieved so far, but we're just getting started. Join us as we continue to scale, expand our product portfolio, and shape the future of gaming marketplaces. ABOUT THE TEAM Behind every great product is a team dedicated to keeping it safe. At Eneba, our Fraud & Risk Operations team plays a critical role in protecting our marketplace, maintaining user trust, and ensuring secure and fair transactions across our products. We're looking for a Fraud Specialist to help protect our marketplace by monitoring suspicious activity, investigating potential fraud, and ensuring timely resolution of fraud-related cases. You'll play a key role in identifying emerging risks, supporting fraud prevention efforts, and improving the processes that keep our platform safe for millions of users. If you're detail-oriented, analytical, and enjoy investigating complex cases while making a real impact on customer trust and platform security, we'd love to hear from you RESPONSIBILITIES - Monitor marketplace transactions and user activity to identify suspicious behavior and potential fraud. - Review and process daily fraud-related tickets, including account unban requests, held transactions, and Know Your Customer (KYC) verification cases. - Investigate suspicious transactions and account activity, following established procedures and escalating complex cases when necessary. - Analyze transaction data and user behavior to identify unusual patterns and potential fraud risks. - Use existing fraud monitoring tools, dashboards, and alerts to support daily fraud prevention activities. - Document investigation findings and maintain accurate records of fraud-related cases and decisions. - Collaborate with Fraud Analysts and other internal teams to resolve cases and improve fraud prevention processes. - Share observations and suggest improvements to existing fraud detection workflows and procedures. REQUIREMENTS - Some experience in fraud prevention, risk operations, customer support, payment operations, or a similar analytical or operational role. - Strong attention to detail and the ability to identify unusual patterns or inconsistencies. - Basic analytical skills and confidence working with data, spreadsheets, or reporting tools. - Good problem-solving skills and the ability to make informed decisions based on available information. - Ability to follow established procedures, manage daily tasks, and escalate issues when needed. - A proactive attitude, willingness to learn, and curiosity about fraud prevention and online marketplaces. - Good communication and teamwork skills, with the ability to collaborate across different teams. - Good command of English, both written and spoken. WHAT IT'S LIKE TO WORK AT ENEBA - Make an impact by helping scale a unique product and contribute to a growing global gaming marketplace. - Opportunity to participate in Eneba's Stock Options program, subject to eligibility. - Access to applicable performance-based bonuses and referral programs. - Benefit from a personal learning budget, regular feedback, and clearly defined development and progression opportunities. - Take advantage of paid volunteering opportunities, where eligible. - Enjoy additional paid time off, where included in your engagement terms. READY TO JOIN US? We'd love to learn more about you! Please submit your CV in English. To learn how we handle your personal data during recruitment, please review our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice.

Location: Москва Наша команда занимается одним из приоритетных направлений в Блоке «Риски», а именно выстраиванием Системы управления рисками собственных строительных проектов Банка и его дочерних обществ с помощью ИИ агентов. Мы создаем, развиваем и поддерживаем систему управления рисками – от идеи о строительстве, через реализацию, до передачи готового объекта заказчику. Приглашаем вас стать частью системы управления рисками самых интересных и амбициозных строительных проектов в России. Ищем опытного Python-инженера, который любит ML, понимает его силу и ограничения, и хочет делать «настоящий» production-backend: надёжный, масштабируемый, с чёткой инженерной культурой. Стек технологий: Python 3.12+, FastAPI, gRPC/HTTP, Kafka, PostgreSQL, PyTorch/Lightning, инструменты для LLM-оркестрации, LangGraph, Grafana/OpenTelemetry, OpenShift, Jenkins. Обязанности * проектировать и разрабатывать backend-сервисы на Python для LLM-агентов и ML-пайплайнов (низкие задержки, высокая надёжность, observability) * выстраивать и развивать архитектуру агентских систем (оркестрация инструментов, память, планирование, безопасные guardrails, оценка качества) * внедрять ML System Design подходы: искать и применять передовые идеи и мировой опыт в области архитектур агентских систем * работать с данными и интеграциями: очереди/стриминг, базы, кэш, внешние API * проводить технические исследования (R&D), быстро прототипировать, измерять, масштабировать в прод * развивать платформу: тестирование, CI/CD, мониторинг, трассировка, расходы * влиять на инженерную культуру: код-ревью, дизайн-сессии, менторство. Требования * от 6 лет промышленной backend-разработки на Python с акцентом на надёжность и производительность * опыт проектирования распределённых систем и высоконагруженных сервисов * уверенная математическая база (вероятность/статистика/оптимизация), инженерный вкус и привычка мерить всё метриками. * практика работы с ML-системами в проде: фичи, офлайн/онлайн-оценка, A/B, наблюдаемость качества * навык разбираться в новых подходах (LLM-агенты, инструменты, память, RAG, оценка), критически их проверять и доводить до результата * готовность брать ответственность за продуктовые эффекты, а не только за код. Будет плюсом: * опыт построения agentic-архитектур (планировщики, многoшаговые цепочки, инструментализация, безопасность). * опыт реализации высокоэффективного инференса LLM моделей, глубокое понимание работы kernel для инференса * вклад в open-source или публикации/доклады * знание домена рисков. Условия * рабочее место в современном офисе по адресу г. Москва, проспект Кутузовский, 32 * режим работы: гибрид, удаленного формата нет * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * расширенный ДМС с первого дня работы для сотрудников и льготная медицинская страховка для близких * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров * вознаграждение за рекомендацию друзей в команду Сбера.

— Техническое лидерство и менторство команды фронтенд-разработчиков. — Управление командой: постановка задач, код-ревью, 1:1, оценка, развитие сотрудников.

Location: Москва Ищем опытного Python-инженера, который любит ML, понимает его силу и ограничения, и хочет делать «настоящий» production-backend: надёжный, масштабируемый, с чёткой инженерной культурой. Стек технологий: Python 3.12+, FastAPI, gRPC/HTTP, Kafka, PostgreSQL, PyTorch/Lightning, инструменты для LLM-оркестрации, LangGraph, Grafana/OpenTelemetry, OpenShift, Jenkins. Обязанности * проектировать и разрабатывать backend-сервисы на Python для LLM-агентов и ML-пайплайнов (низкие задержки, высокая надёжность, observability) * выстраивать и развивать архитектуру агентских систем (оркестрация инструментов, память, планирование, безопасные guardrails, оценка качества) * внедрять ML System Design подходы: искать и применять передовые идеи и мировой опыт в области архитектур агентских систем * работать с данными и интеграциями: очереди/стриминг, базы, кэш, внешние API * проводить технические исследования (R&D), быстро прототипировать, измерять, масштабировать в прод * развивать платформу: тестирование, CI/CD, мониторинг, трассировка, расходы. Требования * от 4 лет промышленной backend-разработки на Python с акцентом на надёжность и производительность * опыт проектирования распределённых систем и высоконагруженных сервисов * уверенная математическая база (вероятность/статистика/оптимизация), инженерный вкус и привычка мерить всё метриками. * практика работы с ML-системами в проде: фичи, офлайн/онлайн-оценка, A/B, наблюдаемость качества * навык разбираться в новых подходах (LLM-агенты, инструменты, память, RAG, оценка), критически их проверять и доводить до результата * готовность брать ответственность за продуктовые эффекты, а не только за код. Будет плюсом: * опыт построения agentic-архитектур (планировщики, многoшаговые цепочки, инструментализация, безопасность). * опыт реализации высокоэффективного инференса LLM моделей, глубокое понимание работы kernel для инференса * вклад в open-source или публикации/доклады * знание домена рисков. Условия * рабочее место в современном офисе по адресу г. Москва, проспект Кутузовский, 32 * режим работы: гибрид, удаленного формата нет * ежегодный пересмотр зарплаты, годовая премия * корпоративный спортзал и зоны отдыха * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * расширенный ДМС с первого дня работы для сотрудников и льготная медицинская страховка для близких * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров * вознаграждение за рекомендацию друзей в команду Сбера.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. Offering spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Kraken Pro is where serious traders live. Millions of them. But a great product only wins if the right traders find it, trust it, and actually fund an account. Right now, our organic engine isn’t pulling its weight. You’re going to fix that. THE OPPORTUNITY We’re seeking a hands-on Head of Organic Growth to own how Kraken Pro gets discovered and how curious traders become active ones. At Kraken, understanding our brand ethos, mission, and the traders we serve is essential. Organic is where brand and acquisition meet. We’re looking for a player-coach who moves fast but thinks long-term, gets in the weeds while leading from the front, and knows that traffic means nothing if it doesn’t convert. This role demands sharp B2C acquisition instincts, a product-first mindset, an obsession with UX, and a self-starter attitude. - Own organic acquisition. Build and run the strategy across SEO, content, social, community, referrals, and partnerships to bring high-intent traders to Kraken Pro. - Find out if people convert. Map the funnel from first touch to first trade, report on it clearly, and figure out where traders drop off and how to win them back. - Make UX your edge. Work with Product and Design to audit and improve landing pages, sign-up flows, onboarding, and in-product moments. Great acquisition dies in bad UX, and you know it. - Acquire through brand. Make every growth channel a brand-building one. Reach is easy to buy; trust is what makes traders stay. - Know the product cold. Use Kraken Pro like a trader would, understand what makes it better, and turn those strengths into growth levers. - Lead a lean, scrappy team. Set direction, coach, and unblock a small team, while staying hands-on enough to ship, test, and fix things yourself. - Test and learn. Run experiments across channels and funnel steps, double down on what works, and kill what doesn’t. - Report what matters. Build clear dashboards and insights that show leadership what’s driving growth, what isn’t, and what to do next. - Ship responsibly. Partner with Legal/Comms to ensure compliant, accurate, and aligned messaging across regions and platforms. WHAT YOU’LL BRING - 5+ years in B2C acquisition or growth marketing, ideally in fintech, crypto, trading or gaming with experience in a player-coach role leading a small team. - Product savvy. You understand how products work, why people use them, and how to turn features into growth. - UX instinct. You can spot friction in a flow from a mile away and brief Product and Design on how to fix it. - High AI competency. Enabling you to multiply your impact and keep up with demand. - Analytical rigor. Comfortable with funnels, cohorts, attribution, and experimentation, and able to turn data into decisions and clear stories. - Speed under pressure. Markets don’t wait for approval cycles and neither do you. - Range as a marketer. SEO, content, social, lifecycle, partnerships. You know enough about each to direct the work, and you can roll up your sleeves when needed. - Taste. Knowing which channels and tactics not to pursue is as valuable as knowing which to scale. - Familiarity trading culture, and the language traders use. - Strong communication and leadership skills, with the ability to align cross-functional teams around a shared growth goal. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice