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Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team. What You'll Be Doing Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility Delivering product and technical presentations to potential and existing customers Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape Driving product conversations based on need and problems with customers Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material What Makes you a Great Fit: 5+ years of technical pre-sales experience Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Must be located in Spain Bonus Points For: Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage Experience with sales methodologies like MEDD(P)ICC is a plus Compensation & Rewards In Spain, the OTE (On-Target Earnings) compensation range for this role is EUR 107,000 - EUR 132,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Mexico Workplace: remote About the Role We're looking for an Automation Specialist to join our Movie and TV Metadata team — a unique, blended role for someone who wants to combine hands-on content work with the chance to build real AI and automation solutions. You'll start by working as a fully contributing project specialist, gaining first-hand knowledge of our workflows, and then progressively apply your technical skills to streamline and automate them. This is an exciting opportunity for those with a passion for movies, TV shows, and the film industry, who are also keen to apply their automation and AI skillsets to help streamline and improve operations — working closely with Project Managers and program leadership every step of the way. Project Details Job Title: Automation Specialist-1 Working Hours: 10:00-18:30 CDT (40 hours/ week)* Tuesday to Saturday or Sunday to Thursday shift  Duration: Contract -indefinite . Salary/Compensation: 480,000 MXN/ yearly Location: Mexico (Remote) Responsibilities Get hands-on with the Movie & TV Metadata project Perform quality assurance on movie and TV metadata by accurately following testing instructions and test cases. Ensure content review and curation adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries. Complete assigned tasks to a high standard and on time, including repetitive work. Prioritise tasks and issues quickly and effectively, especially as requirements shift. Find opportunities to improve how we work Analyse workflow data and operational performance to identify inefficiencies, bottlenecks, and automation opportunities. Document opportunities, build a prioritised backlog, and translate your findings into clear, actionable recommendations for Project Managers and leadership. Track the impact of the solutions you build and iterate based on feedback and performance data. Design and build automation & AI tools Design, develop, and deploy automation and AI-assisted tools using approved platforms, under the guidance of your Project Manager. Use scripting or programming skills (Python, JavaScript, or equivalent) to build robust, maintainable solutions starting with proofs of concept and building toward a steady cadence of delivery. Create clear documentation and share knowledge with the wider team to support adoption of what you build. Keep an eye on emerging AI and automation tooling and bring good ideas back to the team. What We're Looking For Education No minimum degree requirement. Relevant technical certifications or demonstrable equivalent experience will be considered. Required Passion for and knowledge of the film and TV industry. Proven analytical capability — you can examine a complex workflow, identify the root cause of a problem, and design a structured solution independently. Proficiency in at least one scripting or programming language (Python, JavaScript, or equivalent). Advanced spreadsheet skills, including macros, formulas, and data models. Strong written and verbal communication in English (native or business-level), with the ability to explain technical ideas to non-technical audiences and navigate ambiguity with sound judgement. Highly organised and self-directed, able to stay motivated and deliver consistent results — even on repetitive tasks — in a high-volume, fast-paced, evolving environment. Nice to Have Practical experience with automation tools, scripting, or AI-assisted workflows in a professional or project setting. Background in data operations, content review, localisation, or a related field. Familiarity with automation platforms and AI tooling; experience with prompt engineering. Proficiency in one or more additional languages at a business level. No specific degree or minimum years of experience required — we care about what you can demonstrate. Good to Know This is a stationary, computer-based role requiring extended periods at a screen. You'll be working in a high-volume, evolving environment where priorities may shift. As part of standard project workflows, this role may involve exposure to content that could be considered sensitive (e.g. related to health, adult themes, violence, or other mature topics). Work Environment Requirements Comfortable maintaining focus in a stationary role with extended computer use. Willingness to work in a high-volume, evolving environment where priorities may shift. This role may involve exposure to content that could be considered sensitive (e.g. content related to health,adult themes, violence, or other mature topics) as part of standard project workflows.

Location: Yerevan, Armenia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a highly organized and detail-oriented Customer Success Specialist to support the operational backbone of its Customer Success function. This role is primarily focused on Workforce Management (WFM) and Knowledge Management (Help Centre ownership) , ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content. The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed. Key Responsibilities 1. Workforce Management (Primary Focus) Own and manage Workforce Management (WFM) processes for Customer Services teams, including: Forecasting customer demand based on volume, seasonality, and trends. Capacity planning and resource allocation. Scheduling and workload distribution. Monitor real-time performance against SLAs, KPIs, and productivity targets. Identify operational gaps and recommend process improvements to optimize efficiency and service quality. Partner with Customer Services leadership on headcount planning and team scaling strategies. Maintain reporting dashboards and provide regular insights on team performance and resource utilization. 2. Knowledge Management & Help Centre Ownership (Primary Focus) Own the end-to-end lifecycle of Help Centre content, including: Content creation, editing, and publishing. Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs. Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives. Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality. 3. Sales Enablement Support (Secondary Responsibility) Provide ad hoc support to Sales Enablement initiatives, including: Creatio support. Assignment logic administration and optimization. Skills & Qualifications 3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role. Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning. Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards). Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content. Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively. What We're Looking For An operations-focused professional who thrives on structure, data, and process optimization. Someone with a strong sense of ownership and exceptional attention to detail. A collaborative team player who can work effectively across multiple functions and stakeholders. A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with vendors and clients. Responsibilities Conduct calls to set appointments for licensed sales professionals. Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products. Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors. Make 50+ outbound calls per day. Learn financial markets and portfolio strategies. Assist senior sales professionals within assigned territory. Effectively partner with the external wholesaler and the regional distribution team. Utilize contact management systems to capture information and schedule follow up activities. Prepare for and pass necessary licenses. Qualifications Bachelor's Degree 0-2 years of relevant experience Sales and client service experience, within financial services industry is a plus Excellent relationship, follow-up, and communication skills General knowledge of the financial services industry Motivated, mature, trustworthy, and a team player Highly organized and able to prioritize in a fast-paced environment Knowledge of private markets, structured products, and options is a plus Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date Benefits iCapital offers a compensation package which includes salary and equity for all full-time employees. This role is eligible for comission. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Phoenix, Arizona Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Jordan; Egypt; Lebanon; Dubai; Morocco; Tunisia; Algeria; Bulgaria Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a proactive and results-driven Affiliate Manager (MENA) to join our team. This role entails crafting and managing impactful affiliate programs, building strong partnerships, and leveraging performance analytics to drive business growth and achieve strategic objectives. This will be the first dedicated hire focused on developing and scaling our partner network in MENA region for our new product Affstore. You will play a key role in establishing and scaling our presence in the market by sourcing, onboarding, and managing local affiliates and strategic partners, while also taking ownership of initiatives to develop and improve the affiliate program as a product from an early stage. The role operates in the EET/EEST time zone, ensuring close collaboration with the core team. Tasks Search for, attract, and onboard new affiliates for Revenue Share and CPA models within MENA market. Conduct daily affiliate outreach and prospecting. Process incoming leads on a daily basis. Manage, support, and develop relationships with existing affiliates. Coordinate payout processes with assigned affiliates. Monitor affiliate activity to identify and prevent fraud. Handle affiliate inquiries and provide timely assistance. Initiate and drive new projects aimed at improving the affiliate program. Participate in internal and international affiliate events (remote and offline), including meet-ups, conferences, and business trips. Gather feedback from affiliates and share insights with the Team Lead. Produce and analyze reports, demonstrating strong analytical skills. Requirements Fluency in English. Ability to identify, approach, and build strong relationships with local affiliates, affiliate networks, and agencies. Strong communication and sales skills. Experience in Forex/broker affiliate programs. Experience managing CPA/RevShare partnerships. Fluency in Arabic would be a strong advantage. We offer Full-time remote role with long-term collaboration (service provider contract). Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account). Flexible working hours. High autonomy in launching marketing campaigns and technical setups. All necessary tools for comfortable and efficient work. Corporate training. A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: Cape Town, South Africa Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need! About the VALD Client Success Team Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD. We are looking for someone to join our team in Cape Town or surrounding. What you will do As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will: Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully. Build strong relationships with clients through online methods and occasionally face-to-face. Identify client support needs and opportunities for growth. Online client presentations using Microsoft Teams. Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email. Manage multiple assignments and support requests simultaneously while working independently or with other team members. Critical requirements for this role: You must have used VALD Technology in your current or previous role. The ability to understand and share the client’s perspective and challenges. Excellent grammar, spelling, and proofreading skills. Demonstrated ability to build positive relationships quickly. The ability to think outside of the box to find appropriate solutions. Adaptable and willing to learn new skills and processes. Become an expert on VALD systems. Is this you? We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions. You will be a self-starter who is comfortable supporting and educating our amazing clients. You’ll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have: Empathy Excellent communication skills – both verbal and written. Demonstrated ability to build positive relationships quickly. Attention to detail and a commitment to quality control. Strong critical thinking, analytical, and strategic problem-solving skills. Adaptable and willing to learn new skills and processes. Highly organized with practical time management skills. Prior experience using VALD systems. It’s not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don’t meet 100% of the criteria, while men usually apply after completing about 60%. If you meet just some of the requirements but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team. Why VALD? VALD is the world leader in musculoskeletal technology, providing innovative human-measurement technology to over 10,000 organizations around the world including some of the world's most elite sporting teams, universities and Defense departments. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD products. Eight years on from its humble beginnings around a share-house dining room table in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with four offices across Australia, the UK and USA. Named in LinkedIn's Top 25 Startups for 2022 in Australia , VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as: Industry-leading compensation The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across various disciplines. Be part of a down-to-earth, inclusive and vibrant team. Regular travel opportunities to get the entire VALD team together for your ongoing development. The latest equipment and remote setup to perform at your best. Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds. Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community. The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards. The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs. It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities. Responsibilities Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels. Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates. Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms. Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools. Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite. Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines. Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs. Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages. Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software. Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events. Requirements Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field. Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications. Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools. Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience. Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy. Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation. Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks. Demonstrated capacity to work independently on defined tasks while following appropriate guidance. Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA Contract, 12 months As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond. The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world. As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement. Key Responsibilities: Operational Support Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs). Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments. Escalate issues appropriately when incidents or requests fall outside established support procedures. Support day-to-day operational activities required to maintain platform stability and service availability. Monitor operational queues and ensure timely resolution of assigned work. Documentation & Process Management Create, update, and maintain SOPs, knowledge base articles, and operational documentation. Ensure documentation follows team standards and remains accurate and up to date. Contribute to process standardization efforts that improve consistency across operational activities. Continuous Improvement Identify recurring issues, repetitive tasks, and operational inefficiencies. Provide feedback and recommendations for automation opportunities. Partner with technical teams to improve workflows, tooling, and operational processes. Contribute ideas that help reduce manual effort and improve team productivity. Collaboration Work closely with team leads, engineers, and global operational teams to support business objectives. Participate in operational reviews, process improvement initiatives, and cross-functional projects. Communicate clearly regarding ticket status, operational risks, and support activities. Required Technical Experience (MUST) 1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field. Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies. Experience working with ticketing systems, service request management, or operational support processes. Ability to follow documented procedures while maintaining attention to detail and accuracy. Communication & Collaboration (MUST) Strong written and verbal communication skills. Strong organizational skills and attention to detail. Ability to collaborate effectively within a team environment. Demonstrated commitment to learning and professional growth. Work Style (MUST) Strong sense of ownership and accountability for assigned work. Ability to manage multiple priorities in a structured environment. Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require. Preferred Qualifications (WANT) Experience with Linux operating systems and command-line tools. Experience troubleshooting hardware, software, or infrastructure-related issues. Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms. Exposure to cloud computing platforms such as AWS or Google Cloud. Experience supporting operational environments that require adherence to SLAs. Basic scripting experience using PowerShell, Bash, Python, or similar technologies. Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines. Familiarity with monitoring, alerting, or observability tools. Experience participating in process improvement or operational efficiency initiatives. Candidate Profile - we are looking for someone who: Takes ownership of problems and follows through to resolution. Demonstrates curiosity and a desire to continuously learn new technologies and operational practices. Approaches work with discipline, consistency, and attention to detail. Communicates clearly and professionally with teammates and stakeholders. Enjoys identifying opportunities to improve processes and reduce repetitive work. Works effectively in a fast-paced operational environment. Maintains a positive, team-oriented attitude while handling competing priorities. Success in This Role Consistently meet operational support and SLA expectations. Maintain accurate and high-quality operational documentation. Develop strong troubleshooting and operational support skills. Identify opportunities to improve operational efficiency. Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments. Become trusted operational partners to engineering and support teams. Why Join Us This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering. You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Minneapolis, Minnesota Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Fort Wayne, Indiana Area Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: St. Louis, Missouri Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Des Moines, Iowa Area Workplace: hybrid About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will: Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Omaha, Nebraska Workplace: onsite About the Opportunity: IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. This role balances the thrill of direct, consultative sales with the stability of consistent account management. In this role, you will Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts. Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities. Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory. Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment. Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system. What we are looking for: Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus. Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base. Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily. Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment. Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment. We offer you: Competitive Base Salary + uncapped commission structure. Comprehensive mileage and gas reimbursement program. Paid on-the-job training on both NRS tech products and IDT telecom services. Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO). At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.   IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.   Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing. Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits

Location: Valencia; Poland; Yerevan; Serbia; Kyiv; Madrid; Odesa Workplace: remote About the role: Provectus is a Premier AWS partner and an Anthropic Strategic Partner at the forefront of applied AI, helping enterprises turn Claude, agentic systems, and their own data into measurable business outcomes through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide and are obsessed with reimagining how they operate and compete. We are hiring an exceptional Senior Solution Owner to sit at the intersection of frontier AI (Claude and agentic systems) and enterprise transformation. You will own the story and the delivery for client engagements built on our Programs (Cowork Activation, Agentic SDLC with Claude Code, and Blueprint Activation) and five Blueprints— packaging reusable IP into repeatable outcomes, and personally getting hands-on in the field when it counts. You are equally comfortable framing an ROI case for a CFO, aligning a healthcare or financial-services stakeholder on a compliant rollout, and pairing with an engineer to wire an MCP integration or ship a Claude Code harness. Domain Focus Deep, current expertise in one or both of our priority verticals is a leading selection criterion: Financial Services (FSI) — e.g., office of the CFO, lending/underwriting, risk, compliance-sensitive workflows. Healthcare & Life Sciences (HCLS) — e.g., revenue cycle management, clinical/operational workflows, regulated data handling. You understand the vocabulary, the buying process, the compliance constraints, and where AI creates defensible value in these industries. Forward-Deployed Delivery (FDE / FDX) Our delivery model pairs a Forward Deployed Engineer (FDE) with a Forward Deployed eXpert (FDX) that lands a Cowork and Blueprint Activation or program inside a client. We normally launch projects in this two-in-the-box model, then extend as the engagement grows. You must be able to credibly play at least one side of that box and partner tightly on the other: FDX — own the domain framing, product definition, rapid-prototyping loop, stakeholder alignment, and OCM; validate use cases through user interviews and turn them into working demos. FDE — configure MCP integrations, build and adapt Claude Code harnesses and skills, wire data pipelines and connectors, and debug in the client environment. Comfort embedding directly with clients and Anthropic field teams, and setting the tone in the first sessions, is essential. Requirements: Deep domain expertise in Financial Services & Insurance and/or HCLS, ideally in a client-facing/consulting context. Proven ability to lead or materially contribute to one of Provectus' Programs or Blueprints (0-to-1 and scale) and land it as real client delivery. Track record operating forward-deployed / embedded with clients (FDE or FDX), including hands-on prototyping. 5-7+ years in solution/product ownership or delivery leadership; 3-5+ years with AI/ML, GenAI, agentic systems, or data platforms. Strong Agile/Scrum experience; familiarity with outcome-based, milestone-priced engagements. Fluent English. A hands-on software engineering background is not strictly required. Working knowledge of Claude, Claude Code, and Cowork, building skills, workflows, and productivity tooling for yourself or your team; MCP integrations, connectors, and custom harnesses are a must. GenAI/agentic patterns: how prompt engineering, RAG, embeddings, vector DBs, and agent frameworks work – well enough to assess quality, challenge assumptions, and translate to client stakeholders. Data fundamentals: what ETL/ELT, data modeling, and governance mean in an enterprise context – well enough to scope integration work and identify data readiness risks. Cloud & AI infrastructure: AWS as the primary platform; what MLOps and AI observability involve – well enough to ask the right questions and understand tradeoffs. Design thinking, data-driven decisions, strong communication and executive storytelling. Bias to action; thrives in ambiguity with structured problem-solving. Enough engineering empathy to earn credibility with senior engineers and architects on day one. Nice to Have: Second priority vertical beyond your primary FSI/HCLS focus. Prior experience in a Premier AWS or Anthropic partner environment. Claude Certified Architect – Foundations (CCA-F), Seller, Developer certification or willingness to complete one early. Certifications: CSPO, SAFe PO/PM, AWS/Azure/GCP. Software development background. What You'll Do: Define value proposition, positioning, and reusable artifacts for your assigned Program (Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation) or individual Blueprint; align sales and delivery. Build business cases (market fit, ROI, competitive positioning) and translate them into scoped SOWs. Run market/use-case validation, workshops, and user research; turn findings into demos and first deployments. Stand up Cowork Activation, Agentic SDLC with Claude Code, or Blueprint Activation on live client data; drive rapid prototyping from use case to context to result. Build with Provectus’ delivery stack: Claude Code, AWOS, MCP servers, Skills and plugins. Drive Cowork Activation as a separate, parallel client-facing workstream. Define solution vision and roadmap for GenAI/agentic engagements, RAG, and agentic workflows. Break complex work into incremental releases; balance delivery against technical debt and architecture. Sprint-Enable-Realize engagement model. Lead Agile execution - backlog, sprint planning, release process. Contribute to Provectus' measurement framework that produces the board-level AI Maturity Index, ROI read, and cost signal from the Agentic SDLC program. Define success metrics and analytics; drive continuous improvement and root-cause analysis. Support change management, enablement, and reusable playbooks so wins repeat across accounts. Why Join Us: Deliver frontier work on Provectus' delivery stack — Cowork activation, Agentic SDLC program, and Blueprint Activations across FSI and HCLS — with real client impact. Shape how enterprises in financial services and healthcare adopt AI, from strategy to first deployment. Work forward-deployed in small, senior teams of Forward Deployed Executive + Principal Architect + Forward Deployed Engineers. Grow inside a team actively building the modern AI-delivery practice, tooling, and frameworks. Remote-friendly culture. Private medical insurance or sports coverage Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work.

Location: Jakarta Workplace: remote CSM Indonesia invites self-motivated and skilled seafarers to be part of the growing and diverse fleet of Columbia Shipmanagement, offering rewarding career opportunities.   JOB DESCRIPTION & QUALIFICATION Responsible for the operation and maintenance of auxiliary engines, boilers and other fuel systems machineries. Responsible for engine room watchkeeping and other duties assigned by the Chief Engineer. Holder of a valid COC (STCW Reg III/1) and respective training as per STCW certifications required for the position. Good communication skills with proficiency in English language. Experience with multicultural working environment. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS Minimum experience requirements: 6 months in Rank on the same type of vessel. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS Contract Duration [6 months +/- 1 months]  Contract Benefit: Competitive salary  Terms and condition as per CBA applicable  Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.  Looking forward to welcoming you in the Columbia Group Family.

Location: Jakarta Workplace: remote CSM Indonesia invites self-motivated and skilled seafarers to be part of the growing and diverse fleet of Columbia Shipmanagement, offering rewarding career opportunities.   JOB DESCRIPTION & QUALIFICATION Overall, in charge of engine room operations and maintenance of all machinery. Ensure safe, efficient operation of main engine, auxiliaries, and electrical systems. Plan and execute preventive maintenance and repairs. Monitor fuel consumption, lube oil, and engine performance. Lead and manage engine crew, assign duties, and conduct training. Ensure compliance with safety, environmental, and regulatory requirements. Experience in repairs and dry docking is required. Holder of a valid COC (STWC Reg III/2) with verification. Holder of valid STCW certifications required for the position. Experience with a multicultural working environment. Good communication and leadership skills. Fluent in the written and spoken English language. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS Minimum experience requirements: 8 months in rank on the same type of vessel. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS Contract Duration [4 months +/- 1 months]  Contract Benefit: Competitive salary  Terms and conditions as per CBA applicable  Rejoining and Performance bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.  Looking forward to welcoming you in the Columbia Group Family.

Location: Spain; Romania; Greece; Italy; France Workplace: remote About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  ROLE OVERVIEW   We are looking for a Bulgarian Localization QA Tester / Proofreader to join a long-term.   As a Linguistic Tester, you’ll help bring high-quality Bulgarian content to life and ensure it feels natural, accurate, and polished for end users. Your main focus will be reviewing and refining localized content, making sure it reads smoothly and is free from errors. This includes checking grammar, spelling, punctuation, consistency, formatting, and cultural or contextual accuracy.   You’ll also work hands-on with products by executing test cases, identifying localization bugs, and reporting issues through internal bug-tracking systems. Once fixes are implemented, you’ll help verify that they’ve been resolved correctly. From time to time, you’ll also have the opportunity to translate content from English into Bulgarian. In addition, you’ll explore user interfaces to identify localization or functional issues, playing an important role in delivering a seamless and user-friendly experience.   This role is ideal for someone with native-level Bulgarian fluency, strong attention to detail, and an interest in quality assurance within digital products. If you’re looking for a  role where you can apply both your language expertise and technical skills, this is a great opportunity.   MAIN DUTIES   - Write and report relevant bugs and errors using best practices through the internal database system. - Ability to understand and prioritize tasks and issues quickly and efficiently. - Native language skills and cultural awareness of Bulgarian and Bulgaria. - Good oral and written communication. - Highly organized with attention to detail and a commitment to quality. - QA various products by accurately following testing instructions and test cases. - Discover and report defects (bugs) using client-specific bug-tracking tools. - Evaluate translations in the context of software, mobile apps, and documentation. - Be a subject matter expert for linguistic issues in Bulgarian; be able to research and resolve linguistic questions. - Adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries. - Troubleshoot basic problems; be able to communicate effectively and escalate testing issues. - Complete assigned tasks in a quality and timely manner.     IDEAL BACKGROUNDS: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization   Job Reference: #LI-JC1