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Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both German and English. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. About the Team The DRW C/FICCO Data Engineering team is essential to developing valuable datasets and scalable data infrastructure critical to our trading operations. We work closely with traders, researchers, and other engineering teams to ensure seamless data flow and accessibility, supporting data-driven decision-making. Our systems are designed to handle large volumes of data, maintain quality and integrity, and provide robust APIs for fast, ergonomic data retrieval. About the Role In this role you will: Collaborate with cross-functional teams to deliver data solutions that support diverse trading activities. Take full ownership of data products, guiding them from initial concept through to stable production. Design, build, and maintain systems for both batch processing and real-time streaming of time series datasets, ensuring high data quality and reliability. Develop APIs and data access methods for fast, intuitive retrieval of historical and live data, working with both new and existing systems. Provide on-call support as needed. Qualifications: A minimum of 2+ years’ experience using at least one of Python, Java, and C++, and can work comfortably in multiple programming languages A track record of working directly with end customers, scoping and delivering production systems in fast-moving and ambiguous environments Ability to dive deep into complex problems, develop intuitive understandings, spot risks early, and minimize complexity Exceptional interpersonal skills - you communicate clearly with stakeholders as well as other engineers, fostering a collaborative, supportive working environment Experience in the financial markets, especially in delta one, store of value, and/or FICC options trading Experience with Linux-based, concurrent, high-throughput, low-latency software systems Experience with pipeline orchestration frameworks (e.g. Airflow, Dagster) Experience with streaming platforms (e.g. Kafka), data lake platforms (e.g. Delta Lake, Apache Iceberg), and relational databases Have a Bachelors or advanced degree in Computer Science, Mathematics, Statistics, Physics, Engineering, or equivalent work experience For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-BL1

Location: Canada Workplace: remote We are looking for fluent French (Canada) speakers to participate in a scripted audio data collection project. This is a remote, freelance opportunity that's simple, flexible, and a great way to earn extra money while contributing to future AI and voice technology. PROJECT OVERVIEW Language: French (Canada) Duration: Approx. 50 minutes of total recorded audio Compensation: Fixed rate of $32 Work Type: Remote, Freelance Equipment Required: Laptop or desktop + mobile phone Why Join This Project? Quick and easy way to earn extra money from home. Flexible task that fits into your existing schedule. Get priority access to similar future projects, we have more on the way! Main Duties Record short, conversational audio clips in French (Canada) based on a provided script. Simulate natural background environments such as a car, café, or office (you can use actual sounds or background tracks). Follow specific guidelines to ensure clarity, consistency, and a natural delivery. Complete a set number of recordings assigned for your language. Requirements Full professional proficiency in French (Canada) and English . Access to a laptop or desktop (any OS) capable of producing clear audio recordings and a phone. When you join Welocalize, you have the opportunity to bring your career to the next level: ... receive steady volume of work and long-term partnership {where this applies}  ... professional development: work on exciting projects that will empower you keep learning and growing ... work with multicultural, international team with a great variety of documents and content types   ... 24-hour 6-day a week support from our Community team. If this opportunity sounds appealing to you, apply below.  As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

Location: Central Asia, Uzbekistan We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels. Responsibilities Implement and install solutions at customer's infrastructure platforms. Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers. Act positively and respond promptly to the customer’s requests/tickets. Prepare, review and ensure the accuracy of technical documentation. Conduct Preventive / Corrective Maintenance visits. Perform any other job-related duties related to work. Requirements Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field. At least 2 years experience in a similar field. Good command of the English language (Speaking, writing, and presentation). Good command of the Russian language (Speaking, writing, and presentation). Willing to travel and work extra hours when needed. Experience in database engines (Oracle, MS-SQL, and PostgreSQL). Experience in operating systems (Linux and MS Windows). Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad). Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere). Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible). Knowledge in Directory Services (AD & LDAP). Professional effective communication, verbal and written. Customer oriented mentality. Excellent personal skills. Details oriented and a team player. Initiative and self-managed. Time management and result oriented. Experience in one or more of the below is a plus: Experience in large enterprise environments with emphasis on payments, remittance solutions. Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure. Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies. Knowledge of PKI Infrastructure and Certificate Authorities. Knowledge of database engines (MySQL and NoSQL Databases). Knowledge of server and client operating systems (Linux Distros, MS Windows). Knowledge in Object Storage management. Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak). Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).

Location: Hanoi, Vietnam Company Overview CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team. Reporting Line: Reports directly to the Head of Customer Support Location: Onsite-Hanoi, Vietnam General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms. Job Role: Effectively manage company communication channels, including live chat, emails, and phone calls. Identify and assess customers’ needs to ensure a high level of satisfaction. Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal. Provide timely and accurate support to clients within the specified time frame. Maintain and update CRM records with all customer interactions and actions taken. Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation. Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction. Work independently as well as collaboratively in a team environment. Adhere to standard operating procedures and company policies at all times. Requirements Requirements: Proven experience in a customer support or client service role. Previous experience or background in Forex trading or the financial markets is a strong advantage. Excellent command of English and Vietnamese, both spoken and written. Proficient in Microsoft Office applications (Word, Excel, Outlook). Strong phone communication skills with active listening abilities. Ability to work under pressure and meet tight deadlines. Excellent communication, problem-solving, and presentation skills. Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future). Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth. Benefits Benefit of working at CXM: Competitive Salary along with KPI Bonus Night Shift Allowance Growth Opportunities Collaborative Team

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Greenwich DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. About the Team We are a fast-moving and progressively-thinking team that intimately collaborates with traders and quantitative researchers to implement, refine and deploy alpha signals, evaluate and maintain trading tools, improve our research pipeline, while ensuring that our code bases remain nimble, maintainable and extensible. We embed deeply with our customers to solve high-impact, complex problems. We move quickly when we prototype, and we tread lightly when we ship to production. We operate at the intersection of ensuring customer success and creating quality products that stand the test of time. About the Role As a Research Engineer , you will be an integral member of a systematic trading team comprised of experienced technologists, quantitative researchers, and traders. You will: Work directly with researchers to implement research studies, simulate trading strategies, and develop algorithms to compete in financial markets. Embed with trading desks, work intimately with traders and portfolio managers, learn about their problem spaces, extract domain models, and build ergonomic, performant and extendable engineering solutions Collaborate with other engineering teams to accelerate the research lifecycle from strategy prototype to production deployment Evaluate new technology and improve our technology stack on a continuous basis What you bring to the team: Bachelor’s degree in Computer Science, Computer Engineering, or related field A minimum of 2+ years’ experience using Python in a production setting A strong understanding of quantitative finance and mathematics Experience with linux-based, large-scale, concurrent, high-throughput, low-latency software systems A track record of working directly with end customers, scoping and delivering production systems in fast-moving and ambiguous environments Exceptional interpersonal skills - you communicate clearly with stakeholders as well as other engineers, fostering a collaborative, supportive working environment. Experience with low-level systems programming languages (C/C++, Rust, Zig) is a plus Experience with functional programming is a plus This role will be for our Greenwich, CT office. The annual base salary range for this position is $175,000 to $225,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.  In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-BL1

Location: Remote The Senior Compliance Manager will lead critical compliance projects and initiatives within our compliance framework. This role requires deep expertise in financial markets regulations, strong project management skills, and the ability to work effectively in a fast-paced environment. We’re looking for someone highly self-sufficient and accountable, someone who completes their work reliably, takes ownership, stays focused, and quickly picks up on context while maintaining a low operational footprint and minimal need for oversight. WHAT YOU'LL BE DOING: Project Leadership and Delivery Lead major compliance projects such as: Implementation of new regulatory requirements across specific markets or asset classes Compliance integration for new market access or trading venues Regulatory remediation projects and control enhancements Manage project timelines, resources, and stakeholder expectations Define project scope, deliverables, and success metrics Coordinate cross-functional teams to ensure successful project implementation Regulatory Compliance Management Own compliance responsibilities for assigned areas which may include: Specific geographic regions (e.g., APAC markets, European venues) Regulatory domains (e.g., market conduct, transaction reporting) Deep expertise in relevant regulations such as: US: SEC Rule 15c3-5 (Market Access Rule), Reg NMS, Reg SHO, FINRA rules Europe: MiFID II/MiFIR, MAR, EMIR Asia: Jurisdiction-specific regulations in Singapore (MAS), Japan (HST), and other relevant markets Regulatory Reporting and Filings Oversee all regulatory reporting requirements including: Transaction reporting (CAT, TRACE, MiFID II transaction reporting) Position reporting and large trades reporting Regulatory capital calculations and reporting Manage regulatory examinations and inquiries Prepare and file required regulatory documents and notifications Stakeholder Management Serve as compliance point of contact for assigned business areas or projects Participate in regulatory examinations and inquiries related to your areas of responsibility Present project updates and compliance metrics to stakeholders WHAT WE LOOK FOR IN YOU: Education and Certifications Bachelor's degree in Finance, Law, Economics, or related field (Master's or JD preferred) Relevant professional certifications (e.g., Series 7, 24, 57, or international equivalents) 7-10+ years of compliance experience in financial services, with at least 3 years in electronic or algorithmic trading Skills and Competencies Proven ability to interpret complex regulations and apply them to HFT operations Strong project management skills with experience leading complex, cross-functional initiatives Excellent analytical and problem-solving abilities Outstanding written and verbal communication skills Ability to work both independently and collaboratively within a team environment Experience managing multiple projects and priorities simultaneously Strong stakeholder management and influencing skills NICE-TO-HAVE: Previous experience at a proprietary trading firm or HFT-focused organization An understanding of trading strategies and their regulatory implications Experience with regulatory bodies and participating in industry groups or forums Experience with regulatory reporting and compliance tools specific to the trading industry Demonstrated leadership in regulatory change projects WHY YOU SHOULD JOIN OUR TEAM? Great challenges with fast feedback loops A welcoming group of highly qualified international professionals Cutting-edge hardware and technology Work remotely from anywhere in the world Access any of our global offices anytime Flexible schedule 40 paid days off Competitive salary

Location: Bangkok, Thailand Company Overview CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team. Your Role: - Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. - Coordinate with risk dept on leverage changing request, or any escalated trading issues -Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure -Liaising with technology provider on any complex situation dispute - Cross checking with PSP on funding issues - Managing internal ticketing on any feedback or issues arise within the dept -Performing financial checks on any transaction or transfer within the system - Collecting appropriate information of any complaint on technical perspective -Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures. - Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes. Requirements -A bachelor’s degree in business or related field.-A minimum of 2 years of experience in business analysis or a related field in Brokerage Backoffice. -Exceptional analytical and conceptual thinking skills. -Advanced technical skills. -Great attention to minute details, meticulously excellent to numbers and procedures. -Fundamentally analytical and conceptual thinking skills. -Experience creating detailed reports and giving presentations. -Competency in Microsoft applications including Word, Excel, and Outlook. -A track record of following through on commitments. -Excellent planning, organizational, and time management skills. -Experience in a stock-broking business, in either IT or back office operations would be a significant advantage Benefits Competitive Salary along with KPI Bonus Night Shift Allowance Growth Opportunities Collaborative Team

Location: New York City DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. About the Team We are a fast-moving and progressively-thinking team that intimately collaborates with traders and quantitative researchers to implement, refine and deploy alpha signals, evaluate and maintain trading tools, improve our research pipeline, while ensuring that our code bases remain nimble, maintainable and extensible. We embed deeply with our customers to solve high-impact, complex problems. We move quickly when we prototype, and we tread lightly when we ship to production. We operate at the intersection of ensuring customer success and creating quality products that stand the test of time. About the Role As a Research Engineer , you will be an integral member of a systematic trading team comprised of experienced technologists, quantitative researchers, and traders. You will: Work directly with researchers to implement research studies, simulate trading strategies, and develop algorithms to compete in financial markets. Embed with trading desks, work intimately with traders and portfolio managers, learn about their problem spaces, extract domain models, and build ergonomic, performant and extendable engineering solutions Collaborate with other engineering teams to accelerate the research lifecycle from strategy prototype to production deployment Evaluate new technology and improve our technology stack on a continuous basis What you bring to the team: Bachelor’s degree in Computer Science, Computer Engineering, or related field A minimum of 2+ years’ experience using Python in a production setting A strong understanding of quantitative finance and mathematics Experience with linux-based, large-scale, concurrent, high-throughput, low-latency software systems A track record of working directly with end customers, scoping and delivering production systems in fast-moving and ambiguous environments Exceptional interpersonal skills - you communicate clearly with stakeholders as well as other engineers, fostering a collaborative, supportive working environment. Experience with low-level systems programming languages (C/C++, Rust, Zig) is a plus Experience with functional programming is a plus The annual base salary range for this position is $175,000 to $225,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.  In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-BL1

Location: Chicago DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. We are currently seeking a FPGA Enginee r to join one of our trading teams. While DRW has been leveraging FPGA technology for a number of years, you will have the opportunity to build an FPGA application from scratch for an existing team. We’re seeking a candidate that has a strong understanding of software and hardware interaction. This person will participate in the full development lifecycle, including system and block level testing, of low latency high throughput FPGA design. This role is for the Chicago office only. Responsibilities: Architect and implement new FPGA applications (synthesis, place & route, static timing analysis, documentation) from the ground up Research and evaluate a variety of cutting-edge FPGA hardware and technologies Propose creative solutions to overcome FPGA/hardware limitations Liaise directly with software and other design teams Conduct lab debugging and characterization of new hardware Candidate Requirements: Bachelor’s degree or higher, Computer/Electrical Engineering with 3+ years of experience within the field; (Master’s degree or higher also counts for experience) Solid Hardware Engineering experience, especially with FPGA Highly autonomous with a can-do attitude able to lead an FPGA based project from system requirements to production Strong capacity to quickly evaluate FPGA based project feasibility based on hardware limitation Strong skills in RTL logic design (Verilog) and verification; 2+ years of experience writing Verilog Experience in FPGA design flow including synthesis, place & route , static timing analysis is required Experience with the design of system-on-chip (SOC) architectures, memory & processor subsystems, networking, and peripheral interconnect is required Knowledge of the TCP/IP stack Strong working knowledge of either XILINX or ALTERA FPGA design flow Experience with functional verification utilizing high-level methodologies (e.g. System Verilog) is a plus. Excellent research and data gathering skills The annual base salary range for this position is $150,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-BL1

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: India Join us to expand our mental health service provider network in Asia. You will recruit and match qualified professionals, maintain databases, respond to inquiries, review applications, ensure confidentiality, and manage caseload. Be a key part of our team delivering quality mental health services to clients. Drive expansion of our mental health service provider network in Asia Recruit and onboard mental health professionals to offer ad hoc psychological support to clients Assess clients' needs and match them with appropriate providers using our proprietary database Maintain accurate applicant information in ATS and Provider database Respond promptly to provider inquiries within defined turnaround times Distribute provider guidelines and application materials to external affiliates/providers during recruitment Review provider applications and supporting documentation for thoroughness Uphold strict confidentiality of clients' information Effectively communicate provider information to hiring managers Proactively manage caseload to ensure efficient service delivery. Requirements Must have have at least 1 - 2 years of experience in recruitment and talent acquisition Good English communication skills Has experience with recruiting non local candidates Experience in database management of candidates Has experience in a growing startup Can start immediately

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. SECURITY ENGINEER Security Engineering builds the foundations that let Sierra deliver powerful AI agents while protecting customer data and trust. We partner across product and platform to make security, privacy, and safety core product capabilities and secure defaults. WHAT YOU’LL DO Our work spans several security domains. You’ll go deep where your strengths and interests are strongest, with opportunities to explore new areas alongside the team. Build the Foundations of Trust. Design and ship systems and controls that make Sierra secure by default — spanning product security, infrastructure security, enterprise security, identity, and detection and response. You’ll work across all layers of our platform to identify risk, strengthen architectures, and build durable defenses. Own Cross-Cutting Systems. Partner with product, platform, and infrastructure team to threat model designs, review code and architectures, and implement and evolve Sierra’s security primitives. You’ll make pragmatic design trade-offs between usability, performance, reliability, and security. Find and Reduce Real Risk. Identify vulnerabilities, investigate suspicious behavior, and improve detections and response workflows across applications, cloud infrastructure, identity, endpoints, and internal systems. Turn what you learn into systemic fixes and controls that prevent entire classes of issues. Automate and Scale Security Workflows. Create developer-friendly tooling to reduce risk and friction — whether through automating security checks in CI/CD, building secure paved paths, improving vulnerability discovery, or instrumenting high-signal detection and response.     WHAT YOU’LL BRING Deep Security Expertise. Strong security fundamentals and depth in at least one domain, such as product security, platform or cloud security, enterprise security, identity, detection and response, or offensive security. You can apply that expertise across unfamiliar systems and emerging threats. Product and Platform Mindset. You care about building secure, scalable systems that enable, not block, innovation. You work closely with teams across Sierra to make trade-offs clear and help them move quickly without sacrificing trust. Software Engineering and Systems Thinking. You’re comfortable reading and writing code, understanding how production systems fit together, and building pragmatic software solutions to security problems. You can reason about system design and contribute to APIs, services, and security controls, with an eye toward reliability and maintainability. Curiosity and Ownership. You take ambiguous, cross-cutting problems from first principles to production and go deep when needed: threat modeling a distributed system, tracing an authorization decision across services, or following an investigation from weak signal to root cause. You define the problem, align partners, build the solution, and own it in production.     EVEN BETTER IF… - You’ve worked across more than one of product security, infrastructure security, enterprise security, detection and response, or offensive security. - You’ve built security frameworks, platforms, or solutions that engineers and responders rely on to prevent, detect, investigate, and remediate security issues at scale. - You have exposure to AI systems or care about designing secure-by-default LLM applications and agentic systems. - You think like an attacker — you naturally ask “what could go wrong?” when reviewing designs or investigating systems. You’ve found or fixed real security issues in production. - You thrive in 0→1 environments, where foundational systems have to balance speed, reliability, and trust. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Chicago DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As an Associate Trade Support Engineer , you’ll have the opportunity to learn and grow while supporting our trading technology. You’ll work closely with trading, infrastructure, and software development teams to keep systems running smoothly. You’ll gain experience working with exchanges, traders, and developers to help resolve technical issues and assist with ongoing improvements. As markets evolve toward 24×7 trading, we’re expanding coverage to ensure our systems run smoothly during high impact periods that extend beyond the traditional Monday–Friday schedule. In this role, you’ll have the opportunity to work a non-traditional 5-day shift, depending on what best fits your schedule. This flexible coverage model allows you to make a critical impact during peak trading hours while enjoying off days during quieter parts of the week. Qualifications & Skills: 1–3 years of experience in trade support, systems administration, site reliability engineering, or a related technical role (internships or projects count!) Bachelor’s degree in Computer Science, Engineering, or related STEM field Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and ability to use common troubleshooting tools Exposure to containerized applications (e.g., Docker, Kubernetes) is a plus Ability to think through and troubleshoot technical problems under time pressure Clear communication skills, written and verbal Familiarity with scripting languages (e.g., Python, Bash, PowerShell) for basic automation tasks Experience with Linux/Unix environments (basic command line skills) What You’ll Be Working On: Keeping trading systems healthy and available by proactively spotting and resolving potential issues Responding to trader and engineer request with both urgency and understanding of the bigger operational context Participating in the onboarding of new desks and systems, thinking ahead about how they’ll fit into the broader ecosystem Learning the trading environment deeply so you can anticipate challenges and suggest improvements What we Value: Intent over Instruction: we’ll share what we’re trying to achieve; you’ll help determine the best way to get there Responsibility and trustworthiness: you follow through and communicate progress and results clearly Continuous learning and adaptability: when conditions change, you adjust while keeping the mission in mind Collaboration: you seek input when needed but are comfortable making informed decisions yourself About You: You enjoy diagnosing problems and thinking creatively about solutions You’re excited about fast-moving environments and want to see your work make an impact quickly You learn by doing and feel comfortable diving into unfamiliar technology Schedule : The shift will be Sunday-Thursday OR Tuesday-Saturday. This position will require working on weekends and providing holiday coverage as needed by the department. The orientation schedule will vary between 09:00-18:30 and 15:00-23:00. After orientation, the permanent shift will be 08:00 – 17:00. The annual base salary range for this position is $85,000 - $125,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-TL

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.   - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds.  - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. WHAT YOU'LL BRING - 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. - Engage with Customers: In the role, you will engage with all levels of our customers’ businesses: - Discover and assess their requirements. - Prepare and present demonstrations of Sierra’s agent. - Address and overcome technical challenges in the business process by working with technical counterparts. - Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes. - Become trusted advisors and drive strategic technical strategies for our customers. - Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers. WHAT YOU’LL BRING - 5-7+ years experience in product development of highly technical products. - Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. - Experience crafting and tailoring a message for potential customers, including executives. - Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. - Degree in a technical or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience with product development for AI agents a plus). - Some coding experience with React, Typescript, and Go. - MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). - Past roles that interface with end customers to influence software development. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.