Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
An Analyst II within the Risk Monitoring Team is responsible for independently managing high-priority and complex investigations in line with relevant policies and processes, supporting the risk assessment and monitoring of our global e-commerce merchants’ portfolio. In this role, you will review alerts generated by our in-house monitoring tools, conduct detailed quantitative and qualitative analyses, exercise sound risk-based judgement, and make informed decisions and well-reasoned recommendations. You will liaise with internal and external stakeholders, clearly communicate the results of your findings, and accurately document investigations in our case management tool. Through your reviews, you will identify potentially fraudulent or high-risk merchants, as well as genuine merchants who may be victims of fraud, and recommend appropriate actions to mitigate risk in both scenarios.
What your responsibilities will be:
- Demonstrate a proficient understanding of acquiring risk and maintain an in-depth working knowledge of card schemes’ rules.
- Conduct comprehensive background checks on merchants and perform in-depth analysis and risk investigations using multiple internal and external resources, with a focus on high-priority and complex cases.
- Complete complex tasks and milestones within tactical initiatives, special projects, and process-improvement activities.
- Assist with quality assurance and mentor Analyst I colleagues by providing guidance and support, particularly on complex investigations.
- Educate merchants and relevant stakeholders on fraud and dispute-management practices to support effective risk mitigation.
- Create and communicate clear reports to relevant stakeholders on merchant risk concerns, investigation outcomes, and recommended actions.
- Use AI tools effectively and responsibly to support research, analysis, documentation, and operational efficiency, while applying appropriate human judgement and oversight.
- Suggest innovative ideas and provide feedback to enhance processes, controls, tools, and infrastructure, striving for continuous improvement in risk-monitoring operations.
What you will need to be successful (skills and competencies)
- Bachelor’s degree, preferably in Risk, Management, Finance, Business, Mathematics, Economics, or a related field, with a minimum of three years of experience in a similar role.
- Demonstrable knowledge or experience in the payment processing industry, e-commerce, acquiring risk, fraud and dispute management, and card schemes’ rules.
- Proficient in managing structured processes and consistently identifying opportunities to streamline approaches and improve operational efficiency.
- Exceptional analytical, critical-thinking, problem-solving, and decision-making skills, with the ability to make informed, risk-based decisions in complex and time-sensitive situations.
- Skilled at working collaboratively and communicating effectively, with the ability to positively influence stakeholders across various departments.
- Capable of adapting to fast-paced and agile settings while managing demanding timelines, priorities, and schedules.
- Proficient in English; additional fluency in French is a plus.
- Demonstrates acute attention to detail, strong organisational skills, and effective time management.
- Strong mentoring and training abilities, with the confidence to guide and support less experienced analysts.
- AI fluent, with the ability to evaluate AI-generated outputs critically and use AI tools effectively and responsibly in risk-monitoring activities.
Experience you will bring to the role:
- As an Analyst II, you are expected to bring your experience in performing relevant analyses and conducting investigations for suspected fraudulent merchants and action flags in a timely manner.
- You should possess strong verbal and written communication skills to document and articulate the requirements, analysis and recommendations in a clear and concise manner to the stakeholders and customers.
- You must have a solution-driven approach with exemplary investigative and critical thinking skills.
- You must also be detail-oriented, capable of multitasking, working independently with little supervision, and possessing good decision-making, time management, and organizational skills.
- You will assist in mentoring and guiding junior analysts, ensuring knowledge transfer and skill development. You should also possess the ability to escalate and resolve complex issues and questions, serving as a primary point of contact for such matters.
- You should demonstrate proven ability to assist in projects and collaborate effectively with cross-functional teams.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Commercial Account Executive in our South Korea team, you'll drive GitLab's growth by helping Commercial organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across South Korea, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across South Korea, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to Commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercial customers, ideally in a Commercial Account Executive or similar role serving Commercial customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercial accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This role can be based in Sydney, Melbourne or Brisbane. As a Commercial Account Executive, you'll drive GitLab's growth by helping Commercialet organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across the Queensland territory with opportunities in South Australia, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across Queensland, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercialet customers, ideally in a Commercial Account Executive or similar role serving Commercialet customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercialet accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our Commercial customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping Commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Jose, California (Hybrid)
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: San Jose, California (Hybrid)
Annual salary: USD 175,000 - USD 200,000
Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.
Type: Full Time
The Role
Nex is scaling fast, and we’re looking for a Senior Manager, Talent Acquisition to lead our US TA team through it. You’ll drive how we find, engage, and win top talent across technical and non-technical functions, including GTM, Creative, and G&A, while building a high-performing team and recruiting engine that keeps pace with our growth.
This is a hands-on leadership role for someone who thrives on speed and ambiguity. You’ll partner closely with business leaders as a trusted advisor on talent strategy and workforce planning. You’ll challenge assumptions and push for data-informed hiring decisions.
You’ll lead and develop the recruiting team, driving execution, performance, and consistent hiring standards. You’ll also lead complex technical, GTM, G&A, and executive searches yourself. The goal is a talent function that moves fast without compromising on quality.
What You'll Do
The role is about 60% hands-on recruiting and 40% people leadership. As we scale, expect the balance to shift toward leadership.
Recruit directly for executive, senior leadership, and hard-to-fill roles across technical, GTM, and G&A functions, from market mapping through closing.
Lead the day-to-day of the US Talent Acquisition team, keeping recruiting priorities, resources, and capacity aligned with changing business needs.
Coach, develop, and grow a team of recruiters. Set goals, drive accountability, and build their business acumen and influencing skills, while creating a team culture of ownership and continuous learning.
Deliver against quarterly and annual hiring targets, with proactive pipelines for critical and hard-to-fill roles.
Own the talent attraction strategy, using competitive intel, market research, targeted sourcing, and activations to build top-of-funnel pipeline in competitive markets.
Act as a trusted advisor to hiring managers and business leaders on talent availability, market conditions, compensation expectations, and hiring approach.
Challenge hiring assumptions and influence decisions on role requirements, leveling, interview process, and candidate selection.
Use data to spot talent trends, benchmark against competitors, measure how well each sourcing channel works, and flag hiring risks and bottlenecks before they affect the business.
What You Bring
8 - 10+ years of recruiting experience, with at least 3 - 5 years managing and growing recruiting teams at a company in rapid growth.
A proven track record of leading complex executive, senior-level, and hard-to-fill searches across technical, GTM, Creative, and G&A functions.
Hands-on experience designing sourcing and talent attraction programs from the ground up. You’re fluent in employer brand, recruitment marketing, and modern recruiting tech, including LinkedIn Recruiter, ATS/CRM platforms, and AI-powered sourcing tools.
Comfort with numbers. You use recruiting data to understand what’s working, anticipate hiring demand, and give leadership clear, actionable recommendations.
Strong influence with senior leaders. You build credibility quickly, give candid advice, and aren’t afraid to challenge a hiring decision when it matters.
A solid understanding of US recruiting compliance, and experience partnering with People, Legal, and other stakeholders.
You thrive when things are moving fast: you’re comfortable with shifting priorities, ambiguity, and rolling up your sleeves.
#LI-Hybrid
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Japanese citizen based in Japan
Mandatory Japanese (native or professional level) and English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Italy
Cincom is a global enterprise software company with more than 50 years of experience helping organizations simplify complex business processes and drive revenue growth. Best known for its CPQ, CCM, ERP, and enterprise software solutions used by manufacturers and organizations worldwide to streamline operations, improve efficiency, and enhance customer experience.
The Strategic Sales Executive is responsible for developing and managing high-value business opportunities within selected strategic accounts and target industries across the Italian market.
The role focuses on building executive-level relationships, identifying complex business opportunities, supporting long-term account development, and contributing to the company's growth through both direct engagement and strategic market development initiatives.
Operating with a high degree of autonomy, the Strategic Sales Executive acts as a trusted advisor to customers, partners, and internal stakeholders, helping to position the company within large and complex organizations while supporting broader commercial growth objectives.
The role may involve activities across multiple industries and solution domains depending on business priorities and market opportunities.
Key Responsibilities
Strategic Account Development
Build and maintain relationships with executive stakeholders in enterprise organizations.
Develop long-term account growth strategies for key customers.
Expand engagement across multiple business units and decision-makers.
Act as a trusted advisor to strategic accounts.
Enterprise Business Development
Identify and pursue new opportunities within target industries and large organizations.
Generate and maintain a strong pipeline of qualified opportunities.
Engage C-level executives and senior business leaders.
Promote solutions through a consultative, value-based sales approach.
Opportunity Management
Lead complex sales cycles from discovery through negotiation and close.
Coordinate internal resources to support customer initiatives and proposals.
Manage forecasting, pipeline reporting, and revenue planning.
Align customer requirements with company capabilities and solutions.
Market Development & Networking
Develop relationships within industry associations and executive networks.
Identify emerging market trends and growth opportunities.
Increase brand visibility and support strategic market expansion initiatives.
Represent the company at industry and customer events.
Cross-Functional Collaboration
Partner with Sales Leadership, Marketing, Product Management, Pre-Sales, Professional Services, and Support teams.
Contribute market intelligence, competitive insights, and customer feedback.
Support the development of go-to-market strategies and commercial initiatives.
Requirements
Experience
Proven success in enterprise software, technology, or complex B2B solution sales.
Experience selling to large enterprise organizations and executive-level stakeholders.
Strong track record of developing strategic accounts and generating new business.
Demonstrated success managing long and complex sales cycles.
Consistent achievement of sales and revenue targets.
Skills & Competencies
Exceptional relationship-building and executive communication skills.
Strong business development, negotiation, and account management capabilities.
Strategic thinker with the ability to identify and develop growth opportunities.
Ability to operate independently while collaborating across cross-functional teams.
Strong consultative selling and customer engagement skills.
Education & Languages
Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
Native or fluent Italian required.
Professional proficiency in English required.
Role Philosophy
The Strategic Sales Executive is expected to combine the discipline of enterprise sales with the credibility of a senior business advisor.
The role extends beyond traditional opportunity management and includes the development of executive relationships, strategic account growth, market intelligence, and long-term business development initiatives.
Success is achieved through trust, credibility, executive engagement, and the ability to create business opportunities within complex organizational environments while remaining aligned with company objectives and strategic direction.
Location: Latvia; Bulgaria; Lithuania
About the Role
We're looking for an experienced, hands-on HR Generalist - someone who can independently own a wide, fast-changing mix of senior stakeholder support, HR projects, and recruitment, and who is genuinely excited about using AI to make HR work better.
This is not a narrow, single-track HR role. You'll sit in on a reorg conversation with stakeholders, drive an HR project and source candidates for an open role — sometimes all in the same week. We need someone who finds that variety energizing rather than exhausting, who can be handed ambiguity and turn it into a plan, and who wants to be a part of an ever changing environment with exciting challenges
What You'll Do
Own sourcing for a defined set of open roles, building and managing candidate pipelines
Conduct interviews as needed, from initial screens through to more active involvement in the hiring process
Participate in and help drive core HR initiatives, like talent reviews, EU Pay Transparency Directive implementation, and process/tooling improvement projects
Bring an AI-first mindset to how HR processes and tools evolve, and help identify where automation and AI can remove manual work
Actively build your own AI skills and help evolve how the wider HR function uses AI tools
Act as a trusted backup to the Global HR team
Support business unit transformations and reorganizations
Step in and represent HR credibly in the Head of HR's absence
Advise people managers on day-to-day and complex people questions: performance, conflict, structure, policy application
Provide ad hoc employee advisory and support as issues arise
Requirements
Solid, hands-on HR experience across various fields e.g business partnership, generalist recruitment, HR project delivery, and employee/manager advisory
Comfortable moving fluidly between strategic project work and hands-on tactical tasks, including recruitment sourcing
Strong stakeholder management skills
Good understanding of AI and its practical applications in HR, with hands-on experience using AI tools (e.g., Claude); experience with automation tools like n8n is a plus, though not required
Genuine interest and active engagement with building your own AI skills and helping evolve how HR uses AI
Strong self-management: you can take ambiguous, cross-functional work and run with it independently, with minimal oversight
Capacity and appetite for a large, varied workload — you're energized by having a lot on your plate, not drained by it
Nice to Have
Experience working in a scaling, multi-entity, or cross-border organization
Familiarity with workflow automation for HR processes (e.g., n8n or similar tools)
Benefits
Work on your terms:
Fully remote, with a flexible schedule built around getting things done, not clocking hours.
Rewarded for impact:
A competitive base salary plus a performance-based bonus, formalized through a service agreement.
Time to recharge
: Paid time off, because sustainable output beats burnout.
Opportunity most HR careers don't offer
: You won't be boxed into one lane — you'll build real, hands-on depth across business partnership, projects, recruitment, and employee advisory, all at once.
A front-row seat to AI in HR:
Direct exposure to how AI is reshaping the function, plus real support and opportunity to build skills that will define the next decade of HR work.
Location: Greece
Freelance opportunity in Greece!
Interested to join our Clinical Operations team as a Senior Start Up Associate (SSU) with regulatory and start up experience in Greece for 0.5 FTE?
Senior Start Up Associate
is responsible for managing study start-up activities at country and sites’ levels under CTR via CTIS for Part 2 and as per other applicable country regulatory requirements and is accountable for the start-up country and site levels study start-up deliverables.
This is a position for the experienced Study Start-up Associate (SUA) in Greece within Biomapas Clinical Operations team
.
You have energy and motivation to work in a highly motivated and dedicated CO and SSU teams and to gain more experience?
Submit your CV in the English language for consideration.
Responsibilities:
Perform and manage start-up a activities for the assigned studies at country and site levels.
Prepare, submit, and track initial applications and amendments to Competent Authorities and Ethics Committees (CA/CEC/LEC) / IRBs and other bodies if applicable.
Manage official communication with Competent Authorities and Ethics Committees (CA/CEC/LEC) /IRBs and other bodies if applicable, prepare response submission packages to address authority queries.
Advise study teams on local legislation from submission perspective, on import/export requirements;
Adapt trial materials (ICFs, labels, patient documents etc.) to meet local country requirements.
Compile IP release/Essential document packages to ensure timely sites activation.
Support contract negotiations (CTAs) with sites/institutions.
Manage translation request and translations review of required for submissions local-language trial documentation.
Keep study management databases updated and file trial correspondence into the TMF as per SOPs and study plans.
Maintain ongoing status updates with study teams, sites, study PM team.
Requirements
Bachelor’s degree in Life Sciences, Nursing, or related field
Fluent English language
Minimum 2-3 years of recent actual experience with Start up activities in Greece managing submission under CTR via CTIS
Strong knowledge in clinical research regulatory requirements at country and global levels as per GCP.
Experienced user of Microsoft Office Suite
Attention to detail and time-management skills
Team work and collaboration within study teams as well as Clients/vendors as applicable
Location: Bulgaria; Croatia; Poland; Romania; Greece
Join our global Pharmacovigilance team as a Pharmacovigilance Specialist (Medical/Clinical Safety).
Pharmacovigilance Specialist (Medical/Clinical Safety)
is responsible for assuring compliance with the Quality Management System. Participating in the collection, safety review, processing and reporting of safety information in compliance with applicable global and local regulations and Biomapas standard operating procedures and guidelines.
Position is in any EU country.
Responsibilities:
Responsible for processing of ICSRs, Serious Adverse Event (SAE) from Clinical trials (safety database entry, tracking, narrative writing, requesting follow-up from site, quality checks/review and reporting to client (s) or agencies for assigned projects)
Perform reconciliation of safety data
Participate in Project / Study Team meetings as the Safety and Pharmacovigilance representative
Oversee the planning, coordination, and quality review of aggregate safety reports, support the preparation and submission of regulatory safety documents (e.g., DSURs, 6MLL).
Supervision of local handling, including preparation and submission, of Periodic Safety Update Reports, Risk Management Plans and risk minimization activities
Collaborate with medical, safety physicians, and data management, IT, other functions to ensure timely and accurate reporting or reports delivery
Act as Biomapas and/or contractual partners 24/7 local contact person or back up for pharmacovigilance at local level
Ensure the survey and monitoring of national / regional pharmacovigilance regulations
Collection and processing of any medical enquiry/inquiry/answer received via phone/e-mail/fax or by other means from any source
Support of weekly monitoring of local or global literature review
Support of continuous safety profile monitoring, detection of new signals and evaluation
Participate in related inspection and/or audits, including post inspection/audit support, when required
Requirements
University degree in the Life Science field
At least 4+-years’ experience in Pharmacovigilance, clinical safety and clinical development and expert knowledge of pharmacovigilance legislation
Knowledge of international regulations (ICH, EU GVP Modules, FDA)
Experience working with PV databases (e.g., Argus, ArisG) and MedDRA coding
Ability to interpret and apply global drug safety regulations
Fluent English and local country language
Eager to adopt automations and new technologies in daily tasks
Attention to detail, time-management and problem-solving skills
Project management experience is beneficial
Benefits
Professional growth and career opportunities
International team and environment
Bonus based on annual performance
Personal accident and business trip insurance
Additional health insurance
Remote/home based
Rewarding referral policy
Workplace establishment allowance (fully remote)
Team building, global meetings
Location: Kaunas, Lithuania; Vilnius, Lithuania
Join our international team as a Human Resources Specialist in Lithuania.
HR Specialist
is responsible for delivering accurate and timely HR operations throughout the employee lifecycle across assigned countries. The role manages employment documentation, payroll administration, HR data and reporting, and supports compliance with local requirements and Biomapas processes.
HR Specialist provides timely, customer-focused support to employees and managers and works closely with internal teams and external partners.
Responsibilities:
Manage employment contracts and related HR documentation for Lithuania and international locations, ensuring compliance with local legislation and company policies
Coordinate onboarding, employment changes, and offboarding, including intern onboarding, to ensure a smooth employee journey
Administer working time, absences, annual leave, and employee benefits were locally applicable
Prepare accurate and timely payroll inputs and review payroll calculations and payslips before finalization, collaborating with Finance, Accounting, and external payroll providers to resolve discrepancies
Coordinate HR administration with external consultants and partners
Maintain accurate employee records in Hibob and relevant systems, ensuring timely job description signoffs and up-to-date CVs
Provide daily HR support to employees and managers, prepare HR communications, and share knowledge within the People Operations team
Prepare standard HR documents such as orders, certificates, amendments, employment letters and confirmations
Coordinate occupational health and safety administration and right-to-work checks were required
Prepare HR operational reports, including KPIs, workforce data, and vacation accruals
Contribute to various HR projects and process improvements as needed
Requirements
Proven experience in HR operations or a similar role (preferably international/fast-paced environment)
Solid understanding of Lithuanian labor law and employment documentation
Hands-on experience with HR systems (e.g. HiBob, Dynamics 365 Business Central or other HRIS platforms)
Excellent communication skills in both Lithuanian and English
Strong attention to detail and accuracy
Trustworthy and discreet in handling confidential and sensitive information
Proactive, collaborative, and adaptable mindset; eager to learn in a changing environment
Skilled in MS Office, especially Excel
Benefits
Professional growth and career opportunities
International team and environment
Bonus based on annual performance
Personal accident and business trip insurance
Additional health insurance
Rewarding referral policy
Monthly lunch and fruit days
Team building, global meetings, other CSR activities
Modern and new Sustainable office in city center with free parking
Partly remote work possibility & flexible working hours
Salary ranges 1850-2500 eur/gross/month
Location: China; Taiwan; Hong Kong
Libertex Group Overview
Established in 1997, the Libertex Group is an international powerhouse with over 28 years of financial markets expertise.
Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.
The Libertex Group in Numbers:
• 28+ years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 45+ international awards (for Libertex)
• 300+ tradable assets (through Libertex)
The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.
Job Overview
The IB Manager will be responsible for developing and maintaining strong client relationships, promoting forex products and services, and conducting market research to provide insightful analysis. You will assist clients with account opening and trading, handle inquiries, and resolve issues efficiently.
Main Responsibilities
Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
Promote forex products and services to potential clients via phone and email communication.
Conduct research on market trends and provide insightful market analysis to clients.
Assist clients with account opening and trading forex.
Handle customer inquiries and resolve any issues in a timely and efficient manner.
Collaborate with team members to achieve sales targets and revenue goals.
Maintain accurate records of client interactions and sales activities.
Actively present company products and services to agents, Introducing Brokers (IBs), and customers.
Increase sales from potential customers and search for agents and IBs.
Stay up to date with industry trends and best practices.
Requirements
Degree in Finance, Economics, Marketing or any other relevant field.
At least 2-3 years of experience in business development in the Forex, FinTech, Crypto industry or other related industry.
Excellent command of Mandarin and English language.
Knowledge of hedging and liquidity products.
Strong understanding of fundamental product knowledge and market structure.
Benefits
10 working days of annual leave
Udemy Business unlimited membership
Professional and personal development opportunities in a fast-growing environment
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Location: Prague, Czechia
At
Dentons Europe Services
in Prague, we embrace a culture of collaboration and continuous improvement. Our team of professionals is dedicated to collaborating seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more to support legal teams in managing large volumes of data, ensuring accuracy, and enhancing the overall legal process.
Job overview
Dentons is seeking a proactive and highly organised Virtual Assistant to provide high-quality administrative, organisational and coordination support to Lawyers and Business Professionals across the Europe Region. You will help stakeholders manage their day-to-day activities efficiently, delivering timely support across calendar management, document production, meeting coordination and business services processes. Working with colleagues across multiple jurisdictions, you will contribute to a consistent, responsive and client-focused service.
Key Responsibilities
Manage calendars, appointments, meetings, conferences and travel arrangements, including coordination across multiple time zones.
Prepare itineraries, agendas, presentations, reports, spreadsheets and other business documentation.
Draft, edit, format, proofread, translate and transcribe documents and correspondence, ensuring compliance with Firm standards.
Monitor inboxes, support routine correspondence and coordinate follow-up actions to ensure administrative requests are completed on time.
Maintain electronic filing and document-management systems, including Filesite and Dentons Direct, and support accurate record keeping.
Coordinate with Business Services teams on processes relating to matter opening, conflict checks, billing and invoicing.
Work with Risk, Finance, Billing, OGC, HR, BD and Marketing teams to facilitate timely completion of workflows and requests.
Collaborate with other Virtual Assistants to maintain service continuity, balance workloads and provide cover during absences or peak periods.
Requirements
One to three years’ experience in an administrative, executive assistant, secretarial, coordination or business support role. Experience in a professional services, legal, corporate or international environment is preferred.
Experience supporting multiple stakeholders, managing competing priorities and coordinating complex administrative processes.
Strong Microsoft Outlook, Word, PowerPoint and Excel skills, together with document formatting and proofreading capabilities.
Familiarity with document-management systems, virtual collaboration tools and remote working environments.
Excellent communication, organisation, prioritisation and time-management skills, with a high level of attention to detail.
A proactive, reliable and collaborative approach, with discretion, sound judgement and the ability to remain effective under pressure.
A degree, or ongoing studies, in Law, Business Administration, Finance or a related discipline is preferred.
Benefits
5 weeks of vacation
3 sick days
Meal allowance of CZK 110/day
Home office allowance of CZK 4,70/hour
Multisport card worth CZK 420 and/or Multipass card (Flexi pass) worth CZK 500 per month
Location: Singapore
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Paris, France
We are currently looking to hire a
Senior Manager - Consulting and Transformation
to join our team.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
What you will be doing:
We are seeking an accomplished and visionary professional to join our
Consulting & Transformation
Practice as Senior Manager
.
Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for some of the world's most prestigious premium and luxury brands.
Beyond your consulting and commercial responsibilities, you will act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice.
As part of a small and agile team of consultants, you will enjoy a high degree of autonomy and ownership. We are looking for an entrepreneurial consultant who is eager to contribute not only to project delivery but also to business development and the expansion of the practice.
This role combines business development, strategic consulting and project leadership, offering a unique opportunity to help shape the future of a growing consulting practice.
What you will work on:
Projects may include customer experience strategy, retail transformation, retail performance optimization, luxury service excellence, employee experience, learning and capability development, customer insights activation, organizational transformation, and other strategic initiatives supporting business growth and performance.
You will work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes.
Business Development and Client Growth
Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market.
Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition and positioning CXG as a strategic partner.
Leverage your professional network to identify, develop, and convert new business opportunities.
Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development.
Act as a driving force in leading or supporting proposal development, ensuring they reflect CXG’s expertise and align with client needs.
Leadership and Project Oversight
Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery. Integrate insights from various expertise, ensuring a comprehensive approach to problem-solving.
Oversee the overall quality of project deliverables to exceed client expectations consistently.
Lead multiple consulting engagements from design to delivery, ensuring measurable impact and sustainable outcomes for clients.
Structure complex business challenges and translate them into actionable recommendations and transformation roadmaps.
Craft and deliver engaging physical and online presentations tailored to C-level executives with compelling storylines and structure.
Mentorship and Capability Building
Mentor members of the Consulting & Transformation practice and other team members throughout CXG.
Foster the development of their capabilities and cultivate a consultative mindset within our Customer Success team, encouraging proactivity, strategic thinking, and a passion for delivering exceptional results.
Deliver internal training for knowledge-sharing within the team when required.
Contribute to the development of consulting methodologies, frameworks, and best practices across the practice.
Thought Leadership
Identify and capitalize on opportunities to develop intellectual capital.
Publish industry perspectives, trends, insights, reports, and points of view that strengthen CXG's positioning in the luxury market.
Requirements
What you will bring:
Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field.
10-14 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment.
Established network within the premium and luxury industry.
Proven business development capabilities and experience contributing to revenue growth.
Strong analytical, problem-solving, and storytelling capabilities.
Exceptional leadership and project management skills.
Track record of contributing to thought leadership initiatives.
Strong mentorship and team development capabilities.
A proactive and
hands-on approach
with a can-do attitude, ready to tackle challenges with sleeves rolled up.
Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment.
Fluent in English and French, both written and spoken.
Why Join CXG?
At CXG, you will work alongside passionate experts dedicated to transforming customer and employee experiences for some of the world's most prestigious brands.
You will have the opportunity to shape a growing consulting practice, influence strategic decisions, contribute to thought leadership, and work in a truly international environment where ideas, innovation, and impact matter.
If you are looking for a role that combines business development, strategic consulting, autonomy, and the opportunity to leave a lasting mark on a growing practice, we would love to hear from you.
Location: Vietnam; Armenia; Poland; Georgia; Thailand; Serbia
Job responsibilities
Develop end-to-end monitoring for all infrastructure stacks, including Trino, Kubernetes, databases, and
Big Data
(Apache Ozone and Hadoop);
Implement automatic collection of DORA metrics and create high-level health dashboards to visualize service uptime;
Audit current metrics and address gaps in infrastructure monitoring, particularly in K8s, databases, and distributed storage systems;
Optimize and update Alertmanager rules to intercept incidents and anomalies before they impact users or are manually detected;
Serve as a single point of expertise in monitoring to free team leads from routine dashboard configuration and alerting support tasks.
Requirements
Experience from 3 years as Devops/SRE and from 5 years in IT, experience as an SRE or monitoring engineer with an emphasis on infrastructure reliability rather than product feature development;
Experience with Python (Go/JS as a plus);
Deep knowledge of Prometheus, Grafana, and Alertmanager, including writing complex PromQL queries and addressing alert fatigue;
Practical understanding of SLI/SLO/SLA concepts, error budgets, and the methodology for collecting DORA metrics;
Experience with containerization (Kubernetes) and databases, as well as the ability to quickly grasp metrics of distributed systems (Hadoop, Trino);
Ability to translate abstract system behaviors and logs into clear, structured, and actionable metrics;
Experience working with ClickHouse, Vertica, StarRocks, or Greenplum.
Benefits
We offer a fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward;
Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model;
We are an ambitious and supportive team who love what they do, appreciate each other, and grow together;
The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee;
We also provide partial compensation for employees participating in external training and conferences;
In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world;
And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services;
We provide MyTime Day Off — an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities.
Learn more about our data protection practices in our Privacy Policy:
emergingtravel.com/career/hr-policy
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Role Overview
As a Loyalty Manager at Neo Group, you will play a key role in strengthening relationships with one of our major client's most valued players. This unique B2B role blends VIP account management with targeted retention strategy, focusing on creating tailored experiences that drive engagement, loyalty, and long-term player value for our client's brand. You’ll act as a trusted point of contact for their international VIP players, ensuring the client's operational goals are met through a seamless and rewarding player journey.
What you will be doing
Portfolio Management:
Manage a targeted portfolio of our client's potential and existing VIP players, building meaningful relationships through calls, emails, and chat on behalf of the brand.
Player Escalation & Upselling:
Reactivate, upsell, and escalate users to the client's higher VIP tiers when appropriate, aligning with the client's specific ROI and retention objectives.
Behavioral Monitoring:
Track player behavior within the client's ecosystem and act swiftly on key triggers like deposits, withdrawals, wins, and losses.
Operational Coordination:
Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the client's user base.
Campaign Execution:
Execute data-driven retention campaigns and reward offers on behalf of the client, rigorously tracking performance and reporting outcomes to stakeholders.
Lifecycle Communication:
Maintain timely, proactive communication with players based on their platform activity to foster ongoing loyalty to our client's products.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Requirements
Proven experience
in customer service, CRM, or user engagement.
Excellent communication skills
in English and Portuguese
,
both written and verbal,
Ability to build trust
with players without relying on excessive bonuses.
Familiarity with iGaming products
and user behavior.
Comfortable working with performance KPIs
and analyzing user activity reports.
Proactive, autonomous, and organized.
Proficient
with CRM tools, Slack, and other dashboards.
Nice to Have
Previous experience with VIP users or retention in the industry.
Experience in a fast-paced, performance-driven environment.
This is a fantastic opportunity to join a growing team and make a direct impact in an international setting. If you're a skilled relationship-builder with a passion for gaming, we encourage you to apply.
Benefits
🚀 Join us on an exciting journey to shape and revolutionize a new brand in the market
💼 Get ready to enjoy a comprehensive compensation and benefits package designed to enrich your work-life balance and well-being. This package includes a competitive salary, health insurance coverage, access to our on-site gym for a healthy lifestyle, complimentary breakfast and lunch to fuel your day, and a range of diverse social events to foster team spirit, belonging and collaboration
🌍 Experience an international work environment with a passionate, motivated and professional team
🏢 Be a part of our modern office space in Ta’Xbiex, conveniently located close to all amenities and one of Malta's sought-after marinas
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our
Career Website
connect with us on
Instagram
, and engage with us on
LinkedIn
.
Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!
Location: Dubai, United Arab Emirates
We are looking for an experienced and results-driven
MEP Manager
to oversee and manage all Mechanical, Electrical, and Plumbing (MEP) works for our construction projects. The ideal candidate should have strong technical knowledge, excellent leadership skills, and proven experience in managing MEP operations from project execution through testing, commissioning, and handover.
Responsibilities
Manage and supervise all MEP activities across the project.
Coordinate with consultants, contractors, subcontractors, and other project teams.
Review MEP drawings, technical submittals, and material approvals.
Ensure MEP works are executed according to approved drawings, specifications, quality standards, and project schedules.
Monitor project progress, manpower, materials, procurement, and installation activities.
Resolve technical issues and coordinate clashes between MEP and other disciplines.
Ensure compliance with safety regulations, local authority requirements, and applicable standards.
Manage testing, commissioning, inspections, and final project handover.
Monitor project costs, variations, and subcontractor performance.
Prepare progress reports and ensure timely completion of all MEP works.
Requirements
Bachelor's degree in Mechanical or Electrical Engineering.
Minimum 10 years of relevant MEP experience in the construction industry.
Proven experience in managing MEP works for large-scale building projects.
Strong knowledge of HVAC, electrical, plumbing, drainage, firefighting, and ELV systems.
Good understanding of MEP drawings, specifications, project planning, and site coordination.
Experience in managing subcontractors, consultants, and project teams.
Knowledge of relevant local authority regulations and approval procedures.
Proficiency in AutoCAD, Microsoft Office, and project planning software.
Excellent leadership, communication, coordination, and problem-solving skills
Benefits
Competitive salary
Career growth and professional development opportunities.
Collaborative team
Location: Tashkent, Uzbekistan
We are seeking an experienced and strategic
Head of Sales
to lead our expansion and revenue growth in Uzbekistan. The ideal candidate will be responsible for building, managing, and scaling a high-performing sales team while driving business development initiatives in the region.
This is a key leadership role for a professional who understands emerging markets, is target-driven, and can establish strong market presence.
Key Responsibilities:
Develop and implement effective sales strategies to achieve revenue targets
Lead, manage, and mentor the sales team to drive performance
Identify new business opportunities and expand market reach
Build and maintain strong relationships with key clients and partners
Analyze market trends, competitor activity, and customer needs
Set sales targets, monitor KPIs, and optimize sales processes
Collaborate with internal teams to align sales with overall business goals
Requirements
Minimum 5+ years of experience in sales, with at least 2 years in a leadership role
Proven track record of meeting or exceeding sales targets
Experience in emerging markets (Central Asia experience is a plus)
Strong leadership and team management skills
Excellent communication, negotiation, and presentation abilities
Ability to develop and execute strategic plans
Fluency in English (Russian or Uzbek is a strong advantage)
Benefits
Competitive salary + commission
Opportunity to lead and grow development company in a new market
Career progression and leadership exposure
Supportive and dynamic work environment
headTashkent, Uzbekistan
УдалённоRemote, South Korea
УдалённоRemote, Australia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorNex employees may be expected to collaborate with colleagues across different time zones
УдалённоRemote, Japan; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
УдалённоPrague, Czechia; Manage calendars, appointments, meetings, conferences and travel arrangements, including coordination across multiple time zones
Противоречивые условия: Open to candidates from Malaysia (hybrid) and the Philippines (remote)
seniorParis, France
УдалённоVietnam; Armenia; Poland; Georgia; Thailand; Serbia
