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Location: Paris; Amsterdam; Munich; London; Berlin ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE TEAM Mistral is building a sovereign AI cloud for Europe. Our customers in finance, healthcare, and the public sector run frontier models on European-jurisdiction infrastructure, and the Cloud Platform team builds the systems that make that possible — compute orchestration, Kubernetes, bare metal, storage, networking, and the datacenter fleet that runs it all. We run it all on our own metal, our own network, our own datacenters — which means when something breaks, the fix is ours to write. European Compute Units let enterprises commit to multi-year capacity on that infrastructure, and we are scaling toward a gigawatt of compute across Europe by 2030. You will design and ship the layer every sovereign AI deployment depends on and shape the team building it. THE ROLE This is a people-leadership role from day one. You will manage the team — hiring, coaching, performance, growth paths, honest feedback — while staying close to the code: roughly half your time in architecture decisions and the hardest technical problems the team faces, the other half leading your squad. If you are looking for a senior IC role, this is not it. You will lead the team building our serverless containers product: the way developers run AI apps, MCP servers, APIs, and managed workers on our cloud without thinking about servers. Push a container, get an endpoint, scale from zero to thousands of instances and back down — across CPU and GPU. On a hyperscaler, the serverless layer is a product someone else built. Here you own it end to end: the scheduler that decides where a container lands, the routing path a request takes, the machinery that turns a scaled-to-zero service into a warm instance before a customer notices. All of it runs on metal, network, and datacenters we own. That tension is the product: scale-to-zero economics with cold starts in milliseconds, autoscaling that absorbs a launch spike without a config change, GPUs scheduled onto containers the way other platforms schedule CPU. The customers betting on this layer are the developers building the next generation of AI software on European infrastructure. WHAT YOU WILL DO - Own the container platform end to end: image delivery, placement, request routing, scale-up, scale-to-zero — across CPU and GPU. - Make cold starts a solved problem: snapshotting, prewarming, image-layer caching, whatever it takes for scale-from-zero to feel instant. - Treat AI workloads as the normal case: GPU-backed containers, streaming responses, long-lived connections, MCP servers that cost almost nothing while idle. - Write Go alongside your team and own the architecture and the hardest implementation decisions. - Grow the engineers, not just the software — set the standard for ownership and coach people past their comfort zone. - Own people management for the team: hiring, performance, growth paths, and honest feedback. - Partner with Product Managers to turn platform decisions into a product developers want to deploy on. WHAT WE'RE LOOKING FOR - 2+ years of real people leadership. You have managed engineers — hired, coached, given honest feedback, and grown them. Hands-on contribution matters here, but this role is judged on the team you build and lead, not just the code you write. - You have shipped production systems in Go. Not dabbled. Shipped. - You have built container or workload platforms — orchestration, scheduling, isolation, request routing — not just deployed onto someone else's serverless platform. - Deep Linux: namespaces, cgroups, image layers, page cache — comfortable well below the application layer. - Multi-tenancy instincts: density, isolation, and fairness when hundreds of customers share one fleet. - Significant experience building complex backend or infrastructure systems. - You have partnered with product, design, and business teams to ship software that reached real users. - A low-ego, team-first mindset. We care less about your exact domain and more about whether you are the kind of technical force other engineers want to work alongside. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Berlin Office; Estonia; Latvia; Slovenia; Netherlands; Hungary; Portugal; France; Poland; Germany; Austria; Finland; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. 🎯 Your main goal will be to turn n8n's pricing and packaging into a deliberate, data-informed growth lever - one that scales revenue and adoption across our entire go-to-market, from our 1.5 million-strong community to global Enterprise accounts. To do so, here's what you'll own: BUILD THE ANALYTICAL FOUNDATION FOR PRICING - Build and own the model connecting unit economics, agent run cost, willingness-to-pay, gross margin, and customer value. - Maintain competitive and market intelligence so our pricing keeps pace with a category that's shifting fast. - Run pricing experiments and turn the results into documented, reusable learnings. DESIGN OUR PRICING & PACKAGING ARCHITECTURE - Shape plan design and packaging across our community, self-serve, and Enterprise tiers, plus add-ons like our startup and charity plans. - Design pricing for new SKUs and consumption-based models as our product and cost-to-serve evolve around AI Assistant and n8n Connect. - Build packaging frameworks and decision tools that product teams use directly to launch new features. DRIVE AND ROLL OUT PRICING DECISIONS - Lead cross-functional pricing decision-making and secure buy-in across Product, Sales, Marketing, Finance, RevOps, and Data. - Own the rollout of major pricing changes end-to-end, from decision to launch to measured impact. - Build and own our pricing frameworks: list pricing, discount guardrails, decision rubrics, grandfathering rules, and usage-based billing decisions. Requirements Must-have - 📈 Pricing leadership in B2B SaaS: You have 6+ years in pricing, monetisation, or commercial strategy, including at least one full cycle leading a major pricing model transition — subscription to consumption, seat-based to usage-based, or a platform repricing. - ⚡ Hands-on with modern pricing models: You've personally designed and rolled out consumption-based, outcome-based, or AI-native pricing at a company past $100M ARR. - 🔀 Both self-serve and Enterprise motions: You've owned pricing on both sides of the funnel — self-serve/PLG (activation, conversion, tier design, funnel experimentation) and Enterprise, sales-led (packaging for large accounts, deal economics, discount governance). n8n monetises both, so fluency in one motion only isn't enough. - 🧮 Deep analytical rigour: You build the financial model yourself and reason fluently about unit economics, cost-to-serve, gross margin, willingness-to-pay, and elasticity. - 🔌 Billing fluency, technical and operational: You understand event metering, rating, entitlements, proration, overage, and revenue recognition well enough to design pricing that's actually operable — and you've partnered with a Billing function on invoicing, dunning, true-ups, and disputes. - 🛠️ Empathy for technical users and buyers: You understand where, how, and why developers and technical buyers assign value across a product experience. - 🧩 Frameworks over bottlenecks: You've built packaging frameworks and decision tools that product teams use independently, rather than routing every pricing decision through you. - 🤝 Cross-functional influence: You bring Product, Finance, Sales, Customer Success, Engineering, and Billing into alignment on contentious commercial decisions. - 🧭 Motivated by scope, not headcount: You're energised by owning a global, high-stakes topic as an individual contributor, with analytical support from Data and RevOps and rollout support from Program Management. Nice-to-have - 🎓 Formal pricing training: You've been trained at Simon-Kucher or the pricing practice of another consultancy, and you bring that rigour with you. - 🧑‍💻 Developer tools experience: You've priced products sold to engineers and technical teams. - 🌍 Open source or freemium background: You know how to design pricing that converts a free community into paying customers without breaking trust. WHY JOIN US? At n8n, pricing won't be an afterthought argued about in the margins of someone else's roadmap - it'll be your function to build. You'll be our first dedicated pricing hire, which means low-hanging fruit everywhere and real scope to shape how a $5.2bn company monetises across community, self-serve, and Enterprise, in 100+ countries and across both cloud and self-hosted. You'll work directly with leaders in Product, Sales, Finance, and RevOps, and you'll see your decisions land in our ARR in months, not years. You'll join a supportive, remote-first team that values autonomy, experimentation, and continuous learning. Sound like a challenge you're excited to take on? Apply now - and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: London, United Kingdom; Paris, France Workplace: OnSite About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 million units already sold in 200 countries. The team: Join our Customer Success department as a Salesforce & Tooling Lead, where you will own the strategic direction and day-to-day operation of our Salesforce ecosystem – spanning both Enterprise and consumer environments. This is a senior, hands-on leadership role in which you will line-manage a small team of Salesforce Administrators while serving as the primary technical expert for our Agentforce deployment and broader Salesforce architecture. Based in London or Paris and on-site five days a week, you will work closely with Operations, Quality Assurance, Knowledge, Enterprise and other cross-functional stakeholders to drive scalable, high-quality tooling solutions that enable our global customer base to receive best-in-class support. What you’ll be doing - Lead, mentor and line-manage a team of Salesforce Administrators, setting clear objectives, providing technical guidance and supporting their professional development. - Own the strategic direction and operational health of Ledger’s Enterprise and consumer Salesforce environments, acting as primary system administrator for objects, flows, security and overall org health. - Act as the subject-matter expert on Agentforce, owning its maintenance, troubleshooting and enhancement. - Design and build custom solutions using Apex, Lightning Web Components (LWC) and Salesforce-native tooling, working with Customer Success leadership and cross-functional teams to turn business requirements into scalable solutions. - Own and scale Service Cloud (including Omni-Channel), Experience Cloud portals and integrations with external enterprise systems, evaluating third-party tooling where it extends Salesforce. - Own release management, CI/CD and the development backlog in JIRA, keeping releases stable and secure and prioritisation transparent, and lead technical projects from discovery through deployment. - Drive platform governance: define best practices, enforce data protection and retention policies, and maintain technical documentation. - Lead AI initiatives, beyond Agentforce, that improve efficiency and customer experience across Customer Success. What we’re looking for - Able to work on-site five days a week in our London or Paris office. - A minimum of five years’ hands-on Salesforce experience in high-volume B2B and/or B2C environments, including Service Cloud, Experience Cloud, API integrations and CI/CD. - Proven experience operating and troubleshooting Agentforce (core requirement; general AI chatbot experience is not a substitute). - Deep expertise in Apex, Lightning Web Components (LWC) and Salesforce architecture. - Demonstrated experience leading a Salesforce team, with the confidence to coach, delegate and hold others accountable. - Salesforce certified as Administrator, Platform App Builder and Platform Developer; Service Cloud Consultant and Agentforce Specialist are a strong advantage. - Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences. At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes. Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners. What You’ll Be Doing Define the Growth Strategy and Business Opportunity — Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan. Understand Users and the Trading Conversion Journey — Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities. Validate Growth Hypotheses and Improve Conversion and Retention — Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment. Drive Go-To-Market and Ecosystem Partnerships — Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate. Translate Growth Evidence into Product Delivery and Integration — Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems. Own Business Outcomes and Continuously Refine Investment — Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality. What We Look For In You Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results. A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data. Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment. Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth. An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions. Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives. Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes. Nice-To-Haves Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling. Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution. Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches. Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives. What Success Looks Like An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity. Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation. Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account. Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes. Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners. What You’ll Be Doing Define the Growth Strategy and Business Opportunity — Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan. Understand Users and the Trading Conversion Journey — Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities. Validate Growth Hypotheses and Improve Conversion and Retention — Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment. Drive Go-To-Market and Ecosystem Partnerships — Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate. Translate Growth Evidence into Product Delivery and Integration — Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems. Own Business Outcomes and Continuously Refine Investment — Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality. What We Look For In You Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results. A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data. Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment. Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth. An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions. Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives. Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes. Nice-To-Haves Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling. Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution. Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches. Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives. What Success Looks Like An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity. Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation. Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account. Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York Workplace: Hybrid ABOUT MORPHO Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.   WHY MORPHO EXISTS Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/. ROLE   Morpho's Head of GTM and the wider GTM leadership team run across time zones, and their calendars, travel, and follow-ups need a single owner. This role takes all of that off their plate for the Head of GTM and keeps the GTM leaders prepared and unblocked, so their time goes to the work only they can do.   RESPONSIBILITIES     - Own the Head of GTM's calendar and priorities, managing high-volume scheduling across multiple time zones so the right meetings happen at the right time.       - Coordinate domestic and international travel, including last-minute changes, so trips run without friction.       - Prepare meeting logistics, briefs, and materials so executives walk in ready.       - Support the wider GTM leadership team with scheduling, coordination, and follow-ups to keep commitments moving.       - Own and deliver special projects and initiatives for the Head of GTM, from scoping through to completion.       - Handle sensitive information with discretion, sound judgment, and close attention to detail.     WHAT SUCCESS LOOKS LIKE   FIRST 30 DAYS   You have earned the trust of the Head of GTM and the team, understand their working styles and priorities, and own day-to-day scheduling, travel, and logistics with minimal guidance.   FIRST 3 MONTHS   You anticipate needs, solve problems independently, and manage complex scheduling and competing priorities with little oversight. You have found and fixed workflow gaps that were costing the team time.   FIRST 6 MONTHS   You are a force multiplier for the Head of GTM and an indispensable partner to the wider team, owning projects well beyond traditional EA scope and raising the bar for execution across the org.   SKILLS & EXPERIENCE   MUST HAVE     - Bachelor's degree and 5+ years of proven experience supporting C-suite executives, founders, or senior leaders in demanding environments.       - Strong ownership and autonomy: doesn't wait to be told, makes sound decisions independently, and drives tasks through to completion.       - Speed with accuracy: executes quickly under pressure while maintaining exceptional attention to detail and independently checking work.       - Excellent judgment: comfortable making decisions with incomplete information, knowing when to act, clarify, or escalate.       - Highly organized: proven experience managing complex, high-volume scheduling across multiple time zones and competing priorities.       - Clear and crisp async communication, with strong responsiveness and follow-through.     NICE TO HAVE     - Experience supporting founders or C-suite executives at high-growth startups or scale-ups.       - Experience supporting GTM, sales, or business development leadership.       - Exposure to executive operations, Chief of Staff functions, or cross-functional project management.       - Track record of improving workflows, streamlining processes, and reducing executive coordination overhead.       - Tech-savvy: comfortable using AI tools and automation to improve efficiency.       - Crypto-native or genuinely curious about DeFi and the broader crypto ecosystem. PERKS & BENEFITS We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.   EQUAL OPPORTUNITY We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.

Location: Bangalore, India From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is seeking an exceptional Senior international accountant, to join its fast growing Accounting team. This role will be a significant contributor to the success of the accounting department. The ideal candidate has in-depth knowledge of generally accepted accounting principles, proficiency in accounting systems, and strong motivation to contribute to the achievement of efficient financial close and reporting processes. You pay great attention to detail, deliver results under deadlines and work effectively cross-functionally in a rapidly changing environment. The ideal candidate is someone who strives for operational excellence. You invest time in defining and documenting processes to not only proactively address current process gaps but to also to get ahead of new processes required to support Fivetran’s continued growth. What You’ll Do As Senior international accountant you will: Be responsible for our Indian entity and support multiple other entities across EMEA & APAC from a US GAAP and statutory reporting perspective Prepare and post journal entries in Netsuite for these entities as well as monitor postings done by other accounting functions Hands-on performance of month-end close activities. Make sure that all deadlines are met and proactively review balances before closing Oversee the preparation of financial statements in accordance with IFRS or applicable local GAAP Support the Statutory Audit process and ensure timely and accurate preparation of audit deliverables Review the work of our outsourced partners and closely manage service levels Identify and drive process improvements and automation initiatives to reduce manual effort and drive toward Global standardization Manage processes related to invoicing, tax payments, statistical filings and other obligatory filings Demonstrate strong technical accounting acumen to be able to conclude on accounting treatment of complex transactions; Partner with key stakeholders including Tax, FP&A, Legal and Sales & Marketing teams Support ad-hoc projects as required Skills We’re Looking For Recognised accounting qualification (ACA, CIMA, ACCA) Minimum 4 years of PQE, preferably gained within a Big Four firm and / or a multinational organization Solid knowledge of US GAAP, IFRS and local GAAPs Strong computer and analytical skills Excellent planning, analytical, interpersonal and communication skills Demonstrable experience as a team player, who is comfortable working as part of a larger team located across multiple geographic locations Ability to work independently, to work under pressure and to handle several projects at once A desire to work in a hyper-growth, quick paced, exciting business environment # LI-Hybrid #LI-DB1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Taguig, National Capital Region Workplace: Hybrid About Salmon Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.   WHAT YOU’LL DO Regulatory monitoring and interpretation - Monitor and interpret BSP circulars, memoranda, the MORB and other issuances. - Prepare concise impact assessments covering requirements, affected units, implementation actions and deadlines. Regulatory advisory - Advise business and support units on regulatory requirements across deposits, lending, loan purchases, payments, electronic financial services, cards, treasury, branches, outsourcing and related-party transactions, as applicable to the Bank’s activities. Product and process design - Give guidance at the design stage so products and processes include the right requirements and controls. - Review proposed products, customer journeys, process changes, partnerships, contracts, marketing materials and customer disclosures. Identify compliance gaps, approval or notification requirements, and conditions to meet before launch. Submissions and supervisory engagement - Prepare or review regulatory submissions and responses. - Support examinations by consolidating information, drafting responses, preparing briefing materials and coordinating evidence requests. Policy and governance review - Review policies, procedures and governance documents against requirements, and help business units turn regulatory obligations into workable controls. Management and Board updates - Prepare regulatory updates and Compliance inputs for Management, the Audit and Compliance Committee and the Board. Coordination and records - Work with Risk, Legal, Finance, Operations, IT, Information Security, Data Privacy, AML Compliance and Compliance Testing to give consistent guidance, and maintain documented advice with supporting references. WHAT WE’RE LOOKING FOR - Bachelor’s degree in Accountancy, Finance, Business, Economics, Law or a related discipline - At least 5 years of experience in banking compliance, regulatory advisory, regulatory affairs, audit, risk or legal work, preferably including BSP-supervised institutions - Working knowledge of the MORB, BSP regulatory processes, corporate governance, financial consumer protection and other relevant regulations - Experience reviewing policies or products, interpreting regulations and coordinating responses to examination findings - Strong analytical judgment, clear business writing and attention to detail, with the ability to explain regulatory requirements in practical terms - Ability to manage competing deadlines, coordinate across functions, challenge constructively and handle confidential information with integrity - Advantage: experience with digital banking, outsourcing, credit operations or treasury. Relevant certifications or legal qualifications are desirable.

Location: Latvia; Cyprus; Georgia; Portugal; Armenia; Poland We're growing our legal team and looking for a versatile, sharp-minded lawyer to take ownership of a broad range of corporate and commercial work as we scale across multiple jurisdictions. This is a role for someone who thrives on autonomy, enjoys solving problems independently, and is comfortable working in a fast-paced, constantly evolving environment. Responsibilities: Drafting, reviewing, and negotiating commercial contracts with partners, payment providers, and counterparties Providing corporate support across our multi-jurisdictional group of companies, including corporate documentation and entity-level changes Supporting legal review of new product launches and marketing materials Coordinating with external legal counsel across multiple countries Working closely with Product, Marketing, Finance, and Operations teams on day-to-day legal matters Helping develop and improve contract templates and internal legal processes Supporting risk identification and pre-litigation matters Requirements 3–5+ years of legal experience, with a strong focus on corporate law and commercial contracts Experience at an international law firm (ILF) — 2+ years is a strong plus Sharp critical thinking and the ability to independently navigate non-standard situations High resilience and comfort with ambiguity, shifting priorities, and a fast-moving environment Proactive mindset — able to see tasks through without constant oversight English at B2/C1 level or above Nice to Have Experience in fintech, crypto, Web3, or payments Working knowledge of AML/KYC and GDPR Experience working across multiple jurisdictions simultaneously Comfort using AI tools (LLMs) in day-to-day legal work Benefits Learning support - courses, English classes, and conferences (up to 100% reimbursement) Unique loyalty program - receive corporate digital miners and earn passive income with no investment Team culture: retreats in international locations (for example, company apartments in Cyprus). Memorable events with wow prizes - we celebrate big occasions in a big way “Employee of the Month” award - we recognize and reward our top performers Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year New career tracks - real opportunities to grow into expert or top management roles Work-life fit - flexible hours and remote work. You don’t need to chase balance - here, work is a part of life, not the opposite. We aim to make work inspiring, not exhausting. For us, results matter most.

Location: Limassol, Cyprus Are you looking for the next professional opportunity, that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Senior Compliance Officer to join our team to monitor and ensure compliance with all applicable laws, regulations, and standards. Join a high-caliber team and contribute to its success with your passion, hard work and positive attitude. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives such as Futures & Options. Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles, and several other locations worldwide. Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who thrive in an environment that supports growth, innovation, and excellence. We offer competitive benefits packages, frequent team initiatives, and opportunities for professional development. Join the Tigers! What does the job look like? The Senior Compliance Officer will have the opportunity to: Ensure the Company’s operations remain compliant with applicable CySEC regulations, MiFID II requirements, AML frameworks, and other relevant regulatory obligations. Monitor regulatory developments and maintain up-to-date knowledge of changes in legislation, regulations, circulars, and regulatory announcements. Analyse new regulatory requirements and assess their potential impact on the Company’s operations, policies, and procedures. Develop, implement, and maintain a comprehensive Compliance Monitoring Programme. Conduct regular and thorough reviews of the Company’s activities and operations to assess compliance with applicable regulatory requirements. Identify areas of potential or actual non-compliance and work closely with relevant stakeholders to implement appropriate corrective and remedial actions. Develop, coordinate, and oversee the Company’s annual Compliance Risk Assessment. Identify, assess, and monitor key compliance risks and ensure appropriate controls and mitigation measures are implemented. Review, update, and maintain the Company’s compliance policies, procedures, and internal controls to ensure continued regulatory alignment and effectiveness. Prepare, review, and submit regulatory reports and notifications to the relevant regulatory authorities within applicable deadlines ensuring accuracy, completeness and consistency. Investigate and manage compliance-related complaints, issues, and incidents in a timely and effective manner Liaise effectively with internal departments, senior management, auditors, regulators, and external counterparties on compliance and regulatory matters. Provide advice and guidance on compliance and regulatory matters as required. Review and approve marketing and promotional materials to ensure compliance with applicable regulatory requirements and internal policies. Develop and deliver compliance training and awareness initiatives to employees. Promote a strong culture of compliance and regulatory awareness across the Company. What will you need to be able to do the job? University degree in Law, Business, Finance, Risk Management, Accounting, Economics, Mathematics or a related field Holder of the CySEC Advanced and AML Certificates is a must 3+ years of relevant experience in a senior role in compliance within the financial services or investment industry, with a focus on European regulations Extensive knowledge of CySEC regulations, as well as other relevant laws and regulations pertaining to online trading, shares and derivative products across the European region Excellent problem-solving and decision-making skills Ability to work effectively in a fast-paced, dynamic environment Effective communication and interpersonal skills, with fluency in English and Greek By joining us, you can expect: Unique Opportunity for a career in a global, fast-growing company. Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance). Opportunities to learn and grow through our “Employee Training & Development program”. Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care. Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. Participation in our welfare investment and savings plan through our Provident Fund Scheme. Birthday and Loyalty benefits. Collaboration with SportBenefit. What to expect from our recruitment process: First interview with TA and Head of the Department Final interview with top management Make your next Career step and apply NOW! * Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis

Location: Hong Kong Position Summary We are looking for a Financial Reporting and Control Manager to own group reporting and the monthly close across Hex Trust's legal entities in Asia, the Middle East, and the Americas. You will run the group consolidation in Workday, our new ERP, and own the numbers that go to the Executive Committee, the Board, our auditors and our regulators. Our finance team is deliberately small. Workday and AI tools handle most of the transaction processing, reconciliation and first-draft analysis, so your job is to run the close as a controlled process, check what the systems produce, and stand behind the result. The role suits a qualified accountant who wants more ownership than a large finance team would offer, and who is comfortable reviewing work that a machine has prepared. You will report to the Director of Finance and work closely with the Group CFO. Duties & Responsibilities Own the monthly group close as a controlled process: set the close calendar, run the review gates, and sign off entity results with the Director of Finance. Run the group consolidation in Workday, including intercompany eliminations and currency translation, and review the system output rather than assembling it by hand. Catch the cases where a system-generated elimination or translation is wrong. Produce the monthly Executive Committee reporting and the quarterly board reporting for the Group, Singapore and MENA, delivered through our live financial dashboard. Turn the automated variance analysis into clear commentary that you can defend. Review the closes of the material legal entities, and own intercompany recharges and reconciliations. Deliver the statutory audits across the group with the Director of Finance: prepare schedules and workpapers, manage auditor requests, and challenge proposed adjustments where the treatment is wrong. Account for digital assets, staking and validator income, stablecoin activity and trading results, with treatment and documentation that are ready for audit. Prepare regulatory financial returns, including monthly reporting to VARA in Dubai and returns to the MAS in Singapore, for sign-off by the Director of Finance. Coordinate tax compliance with our local advisors across jurisdictions. Keep the finance procedures and our finance knowledge base current, so that the automated tools and AI agents work from accurate instructions. Work with the finance operations team to extend the automation of the close and of our reporting. Requirements Qualified accountant (CPA, ACCA or equivalent) with three to five years of experience, ideally including audit at a Big Four or mid-tier firm. Hands-on experience of group consolidation, intercompany eliminations and multi-currency reporting across several legal entities. Experience with a modern ERP; Workday is a strong advantage. We value ERP experience over advanced spreadsheet consolidation skills. Sound technical accounting under IFRS or HKFRS. Experience with digital assets or crypto accounting is an advantage but not a must. Comfortable working with AI tools and automated workflows. Much of your first draft will come from a system, and your job is to question it. Examples of where you have used AI tools in finance work are a plus. The judgement to say a number is wrong, to push back on an auditor, and to explain results clearly to senior stakeholders. Experience with regulatory financial reporting in Hong Kong, Singapore or Dubai is an advantage. Strong written and spoken English. Cantonese or Mandarin is an advantage. Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority. Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space. At Hex Trust, we are proud of our H.E.X. culture: Heart Empowerment Xcellence Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Competitive Salaries & Bonuses Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Elevate your work using cutting-edge technology Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam Regular company & social events Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Location: France; Spain; Italy; United Kingdom; Germany; Mexico 🧭 About RealAdvisor RealAdvisor is one of the leading digital platforms in the European real estate ecosystem. Founded in Switzerland, we now support 7,000+ real estate agencies and attract 10+ million users per year across Europe. We are scaling fast across multiple markets with a clear mission: help real estate professionals grow through data, transparency and smart technology. At RealAdvisor, we value ownership, autonomy and impact. Role Overview We are looking for a business‑oriented Data Scientist to join RealAdvisor. You will consolidate and analyze diverse data sources (product, marketing, transactional), build ML models and experiments to drive subscription growth, and translate insights into concrete product and marketing actions. This is a hands‑on, full‑stack role: you will query databases, run experiments, build models, and present clear data stories to stakeholders. Requirements Key responsibilities Consolidate and aggregate data from product, marketing, CRM, and transactional systems into reliable datasets. Perform product analytics to measure feature usage, user journeys, and retention drivers. Design and run experiments (A/B tests, cohort analysis, population and variation control) to validate hypotheses and measure causal impact. Build ML models for revenue optimization, churn prediction, segmentation, and subscription forecasting. Analyze marketing performance to measure acquisition efficiency, LTV, and campaign ROI. Translate analysis into action: propose product changes, growth experiments, and operational KPIs. Report results using concise dashboards, reports, and data storytelling for non‑technical stakeholders. Work cross‑functionally with product, marketing, engineering, and country managers to standardize metrics and training. Maintain data quality: identify polluted data, propose remediation, and implement robust ETL checks. Required skills and experience 3+ years in data science, analytics. Python and SQL skills for data manipulation, modeling, and production prototyping. Experience consolidating diverse data sources and building reliable analytical pipelines. Experiment design and causal inference methods. Practical ML experience (classification, regression, segmentation) and model evaluation. Product analytics tools experience. Ability to build dashboards and present insights clearly (Looker, Tableau, Power BI, or similar). Business mindset: translates technical results into measurable business outcomes. Proactive: takes initiative, owns end‑to‑end delivery, and can work with limited supervision. Nice to have Experience with subscription businesses and monetization models. Familiarity with marketing attribution and LTV modeling. Frontend or backend dev experience to implement tracking or small UI changes. Knowledge of data engineering tools (Airflow, dbt, Spark). Experience working across international markets and multilingual datasets. Benefits Why Join Us Fully remote. Full-time freelance role. Competitive monthly rate.

Location: Poland; Spain; Mexico; Colombia; Argentina; Dominican Republic Marketing Director — Adrian Magnus - Luxury FMCG Industry International Premium Cigar Brand | Fully Remote | USD 4,000–5,000 per Month Build an international premium brand. Lead a global team. Turn creative ambition into measurable growth. Adrian Magnus is an international premium cigar brand expanding its presence across global markets. We are looking for a Marketing Director to shape our next stage of growth—strengthening our positioning, leading our international marketing team, and translating brand desire into commercial results. This is an opportunity to take ownership of the marketing function, work directly with company leadership, and make decisions that influence how the brand grows across countries and channels. You will bring together brand strategy, creative storytelling, and commercial discipline, with the autonomy to develop ideas and the responsibility to deliver them. In this role, you will: Own and execute the international marketing strategy, connecting brand development with sales growth. Lead an international marketing team, agencies, and external partners with clear priorities and accountability. Strengthen Adrian Magnus’s premium positioning through compelling storytelling and a consistent brand experience. Build the marketing calendar and lead campaigns across digital, content, social media, PR, and partnerships. Develop trade marketing programs that help distributors and commercial partners grow the brand in their markets. Oversee international exhibitions, events, product launches, and brand activations. Manage the marketing budget, define KPIs, and turn performance insights into better investment decisions. Work closely with Sales and company leadership to identify opportunities and expand our international presence. Requirements Requirements You are a creative, commercially minded marketing leader who can set a clear direction, inspire a team, and stay close to execution. You know how to build a premium brand—and can demonstrate how your work contributed to business growth. Essential experience and skills: At least 3 years as a Marketing Director, Head of Marketing, or CMO. Experience in tobacco, cigars, alcohol—including spirits or wine—or vaping. Proven experience managing an international marketing team and developing a brand across multiple international markets. A track record of measurable growth in sales, brand awareness, customer acquisition, or market share. Strong expertise across brand strategy, digital marketing, content, social media, PR, events, partnerships, and trade marketing. An understanding of marketing restrictions in regulated industries and the ability to build effective campaigns within them. Strong analytical and financial skills, including budget ownership, ROI evaluation, and performance measurement. The ability to turn strategy into clear priorities and ensure consistent execution. Fluent English. An advantage: Experience with premium or luxury products. Spanish proficiency. Our team works primarily across Europe and Latin America . You should be comfortable working approximately 14:00–22:00 or 15:00–23:00 Madrid time to collaborate effectively with both regions. We would love to hear about your strongest work: the challenge you faced, what you changed, and the measurable impact you delivered. Benefits Benefits USD 4,000–5,000 per month + Bonuses of up to $25.000 USD per year , depending on experience, expertise, and demonstrated results. Fully remote work , with a schedule aligned with our international team. Ownership of the marketing function , with the opportunity to shape strategy and lead execution. Direct access to company leadership , giving you a clear voice in the brand’s development. International scope , working with colleagues, distributors, and partners across multiple markets. Creative autonomy , with room to develop distinctive campaigns, partnerships, and brand experiences. Visible business impact , connecting your decisions to the growth of the brand and its sales. Ready to lead the next stage of Adrian Magnus? Bring your vision, your experience, and the results that show what you can do.

Location: Amsterdam, Netherlands; Ireland, United Kingdom; Munich, Germany; Paris, France; Testelt, Belgium At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Sr. Clinical Data Manager (SrCDM) to join our A-team (hybrid*/remote). As a SrCDM at Allucent you lead data management activities of the Allucent Data Management (DM) department. This position manages, coordinates, reviews and approves DM deliverables from database design & set-up, through cleaning and reporting to database locking, ensuring that the completeness, accuracy and consistency of clinical data meets the quality standards and regulatory requirements for analysis and reporting.   This position also provides expertise in relevant data management areas and cross-functional initiatives, including the development of departmental processes, tools, and training of staff. In this role your key tasks will include: Lead and serve as primary contact for DM with all relevant parties both internally (e.g. Clinical Programmers, Data Scientists, Project Management, Clinical Operations/Monitoring, Clinical Monitoring, Biostatistics and other functional groups) and externally (e.g. sponsors, vendors (EDC, external data), and investigational sites) Plan and project the resources required including management of tasks, timelines, risk and quality Monitor tasks against and keep track on budget, forecasts and manage changes of scope, budget, revenue recognition. Develop, review and maintain project-specific DM documents including data management plan (DMP), eCRF specifications, data validation plan (DVP) and external data transfer agreements throughout the lifecycle of the project and ensure adherence to the project requirements Lead and coordinate the development of clinical study database set-up, including eCRF design and database validation requirements Participate in the review of study documents (e.g. protocol, Project Plan, safety plans/manuals and statistical analysis plan), lead and coordinate the review of (electronic) case report forms (eCRFs) Coordinate, oversee and ensure the database User Acceptance Testing (UAT) related tasks are successfully completed Create training materials for EDC users and provide project-specific training as required Lead and oversee the review and validation of clinical data to ensure consistency, accuracy, integrity and completeness Create data cleaning strategy in consultation with applicable functional groups and oversee data releases (such as for DETC/DSMB/IDMC, interim and final locks, updates after lock) Perform and/or coordinate various data transfers and reconciliation activities including (but not limited to) SAE, PK, and (other) external laboratory data Provide project metric reports, status updates, study progress, feedback and advice to project team on site performance issues, data trends and protocol non-compliance Organize and lead Quality Review activities during study Assist in project-related contracts negotiation and contracting process with vendors (EDC, IRT, eCOA) Manage the database maintenance, lock and close-out processes and procedure Participate in conference calls and/or meetings with vendors and sponsors Recognize and solve potential problems and evaluate effectiveness Maintain DM study documentation on an ongoing basis and ensure that all filing is up to date Plan and create necessary documentation to support internal and external audits; may participate in such audits assigned Help to align data management and clinical programming best practices, standards and conventions within the company Provide leadership, expertise and support to other department members. Propose and support initiatives for improving efficiency Actively support to staff learning & development within the company Share relevant information at applicable DM departmental meetings and organize and lead DM-related meetings and discussions Represent the company at professional meetings, webinars or seminars Train and mentor data management staff, support in development of new training material and provide training to relevant staff Participate in the interview process for new recruits Proactively track Data Management related regulatory development trends and updates, in consultation with department Global Head and/or Director, for further alignment and improvement of current processes Contribute as Clinical Data Management Subject Matter Expert (SME) to the evaluation/improvement/drafting of processes and procedures within the Quality Management System Assure good communication and relationships with (future) clients Contribute to and take part in client evaluations and visits Support in preparation of new proposals and budgets for Data Management services Contribute to other areas of business as required Requirements To be successful you will possess: Life science, healthcare degree and/or combination of education and experience Minimum 5 years of relevant work experience as Clinical Data Manager in CRO environment Minimum 5 years of experience in drug development and/or clinical research Thorough knowledge and understanding of ICH-GCP, 21CFR11 data privacy (GDPR/HIPPA) guidelines and awareness of local/regional requirements Good understanding of Medical Terminology Experience with electronic data capture (EDC) software systems and other tools for managing clinical studies, including IRT and eCOA Experience as DM lead on several studies, preferably in different Therapeutic Areas and clinical development phases. Experience in covering all phases of a clinical study (start up, conduct and database lock). Thorough understanding of relational database components and experience in technical data management practices (validation plans, testing, and documentation Experienced in CDISC conventions, i.e., CDASH, TAUG models and hands-on experience implementing these models Experience in developing data management standards Strong written and verbal communication skills including good command of English language Representative, outgoing and client focused Ability to work in a fast-paced challenging environment of a growing company Proficiency with various computer applications such as Word, Excel, and PowerPoint required Administrative excellence Attention to detail, strong technical, analytical and problem-solving skills Strong project management skills Ability to translate guidelines, rules and regulations in clear and usable recommendations Ability to simplify complex issues into understandable concepts Excellent organizational, negotiating and motivational skills Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: Sofia, Bulgaria Full-time Hybrid · Sofia, Bulgaria · 4 days in the office and 1 remote day per week #ThriveatMMDSmart Would you like to build a career in a leading multinational IT company? We are looking for a Business Development Manager (B2B & eSIM Partnerships) to join our team. Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated. What will you do at MMDSmart? Identify and approach potential B2B partners; Generate new business opportunities through cold outreach and lead generation; Present our eSIM solutions and negotiate partnership terms, including revenue-sharing agreements; Manage partnerships from initial contact to successful launch; Track performance, maintain CRM records, and report on results. Requirements You are a perfect match if you have: Previous experience in B2B sales or business development within the telecommunications or travel industry is required; Hands-on experience with cold outreach and lead generation; Strong negotiation and relationship-building skills; Fluent English , both written and spoken; Good computer skills and confidence working with CRM systems; A proactive, results-driven mindset and the ability to work independently; Availability to work from our Sofia office 4 days per week, with 1 remote day. Nice to have: Experience in B2B eSIM sales or eSIM partnerships ; Experience with affiliate programs, channel sales, or revenue-sharing models; Professional communication skills in Russian or Ukrainian. Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development : Benefit from free educational events & courses, and English classes with native speakers. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance : Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Brussels, Belgium We currently have a vacancy for a Full stack Developer (Java) fluent in English, to offer his/her services as an expert who will be based remotely (within EU) . In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site. Tasks: Development of back-end website applications; Apply secure development practices, including input validation, authentication and authorisation, secrets management, dependency management, protection against common web vulnerabilities, secure logging, and appropriate handling of sensitive data; Design responsive applications and develop APIs, both REST and SOAP; Writing clean, functional code on the front- and back-end; Write automated unit, integration and where appropriate end-to-end tests; Use application monitoring, structured logging and tracing to diagnose production and non-production issues; Diagnose application, database, integration and performance issues across the full stack; Design applications with appropriate consideration for security, maintainability, observability, scalability and performance; Compile and analyse data, processes, configuration, dependencies and code to troubleshoot problems and identify areas for improvement; Perform unit/integration testing, debug, fix, and validate code changes; Develop and maintain features across the entire stack, from designing user interfaces and consuming APIs to implementing server-side business logic and database interactions. Requirements University degree in IT combined with relevant IT professional experience of at least 12 years; At least 7 years of professional software development experience; At least 5 years of recent hands-on experience developing Java applications with IoC frameworks such as Spring; At least 5 years of recent experience with relational databases and SQL; At least 2 years of recent hands-on experience with a modern JavaScript/TypeScript framework such as Angular; Demonstrated experience developing and integrating REST APIs; Demonstrated experience with CI/CD, Docker and cloud/container-based deployment; At least 2 years of recent experience in which they personally performed full-stack development covering all the elements components above simultaneously; Proven practical experience working within Agile/Scrum or comparable software development methodologies; Excellent command of the English language. Benefits If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference: (20839/10/2026). We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential. You may also consider all our other open vacancies by visiting the career section of our web site ( www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS ( www.eurodyn.com ) is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

Location: Yerevan, Armenia; Limassol, Cyprus About Our Client Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment. Job Description Our client is seeking a detail-oriented and commercially aware Payment Solutions Specialist to support the identification, evaluation, onboarding and implementation of Payment Service Providers (PSPs), payment methods and payment capabilities across its brands and markets. Working closely with Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external payment partners, you will coordinate the end-to-end onboarding process, maintain accurate provider and implementation information, and help ensure new payment solutions are delivered in line with business, operational and governance requirements. The role also supports market and competitor research, commercial preparation, payment performance reporting, and continuous improvement across the PSP lifecycle. Key Responsibilities 1. PSP Sourcing & Market Intelligence Partner with Commercial and relevant operational teams to understand payment coverage requirements across brands and markets and support the payment solutions roadmap. Research PSPs, payment methods, market developments and competitor offerings, gathering information to support provider evaluation and market-expansion discussions. Conduct initial provider outreach and coordinate information gathering and due-diligence requirements within established approval frameworks. Maintain provider databases, market intelligence and onboarding trackers, escalating relevant new provider opportunities to management. 2. PSP Onboarding, Partner Coordination & Integration Readiness Coordinate PSP onboarding from initial engagement through implementation readiness, ensuring actions, approvals, documentation and dependencies are clearly tracked. Act as the day-to-day coordination point between PSPs and internal stakeholders during onboarding, following up with Legal, Compliance, Treasury, Processing, Product, Integrations and Engineering as required. Maintain complete due-diligence records, onboarding approvals and implementation documentation in line with governance requirements. Support preparation of implementation requirements and coordinate handoffs, readiness activities and milestones through to launch. Identify and resolve routine onboarding or administrative issues and escalate material blockers, risks or stakeholder dependencies promptly. Support post-launch handover and routine partner follow-up by ensuring contacts, agreed actions, operational information and records are complete and current. 3. Commercial Support, Reporting & Payment Performance Support commercial discussions by maintaining provider commercials, contractual information, comparison trackers and negotiation materials. Develop a working understanding of PSP pricing, settlement models, fees and contractual terminology and support contract administration or renewal preparation. Maintain onboarding, implementation and provider-status reporting and support tracking of key measures including solution coverage, payment success rates, settlement coverage and cost efficiency. Maintain relevant payment-performance data repositories and dashboards and support analysis of provider, market or competitor trends where required. Provide clear project and status updates, ensuring reporting is accurate, and material delivery risks are escalated. 4. Governance, Stakeholder Management & Continuous Improvement Follow established PSP onboarding governance, approval workflows, controls and documentation standards and ensure required approvals are completed before progression. Support audit, compliance and governance requests and escalate concerns in line with established processes. Build effective relationships across Commercial, Product, Integrations, Engineering, Treasury, Processing, Compliance, Legal, Risk and external PSP stakeholders. Identify process gaps, recurring administrative issues or inefficiencies and contribute to improvements in PSP onboarding, documentation and stakeholder coordination. Support implementation of process, system or governance changes and communicate progress, actions and dependencies clearly. Key Requirements Essential Education & Experience 3–5 years of relevant experience within a payment provider, payment institution, financial institution or closely related payments environment. University degree in Economics, Accounting, Finance, IT, Project Management, Business or a related field. Practical understanding of payment systems, PSPs, acquiring, payment methods, transaction processing and settlement fundamentals. Experience coordinating provider onboarding, due diligence, implementation activities, partner administration or comparable cross-functional payment projects. Strong fluency in English, both written and spoken; additional language capability is advantageous. Technical Skills Good working knowledge of MS Excel, Word, PowerPoint, and Outlook, with the ability to maintain accurate trackers, reports, and supporting documentation. Ability to understand basic PSP commercials, pricing structures, settlement arrangements, and contractual terminology. Strong research and analytical skills, with the ability to gather, organise and interpret provider, market and competitor information. Strong attention to detail and documentation discipline, particularly across onboarding, approvals, due diligence and implementation tracking. Core Skills & Behaviours Strong organisation and prioritisation skills, with the ability to manage multiple onboarding workstreams, actions and competing deadlines. Clear verbal and written communication skills, with confidence following up with internal stakeholders and external providers to drive actions to completion. Proactive problem-solving approach, with the judgement to resolve routine issues independently and escalate complex, risky or blocked matters appropriately. Collaborative working style and ability to build effective relationships across commercial, operational, technical, legal and compliance stakeholders. Self-motivated, result-oriented and comfortable working in a fast-moving environment with changing priorities. Commitment to following governance, risk, compliance and approval requirements accurately and consistently. Desirable Previous experience within the forex/CFD, fintech or brokerage industry. Exposure to PSP contract administration, corporate administration or provider/vendor management processes. Experience supporting payment integrations or working closely with Product, Engineering or Integrations teams.

Location: Limassol, Cyprus About Our Client Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment. Job Description Role Purpose The Training & Quality Assurance Manager is responsible for designing, implementing, and continuously improving a standardized onboarding, training, and quality assurance framework across the Customer Group. The role ensures all team members, regardless of function, location, or manager, receive consistent knowledge, training, and performance support, enabling them to deliver exceptional customer experiences and perform effectively from day one. This role serves as the central owner of Customer Group knowledge management, onboarding standards, training effectiveness, and quality assurance, ensuring alignment across Customer Service, Sales, Customer Success, Payments, Operations, Client Resolution, and other Customer Group functions. Why This Role Exists The Training & Quality Assurance Manager ensures every employee within the Customer Group receives a consistent onboarding experience, standardized knowledge, and ongoing development support. The role reduces dependence on individual managers for training quality, accelerates employee productivity, improves customer outcomes, and creates a scalable framework that supports growth across multiple markets and functions. Key Responsibilities Training & Onboarding Design and maintain a comprehensive Customer Group onboarding program for all new joiners. Develop structured learning paths tailored to different roles and functions. Deliver onboarding sessions directly or coordinate subject matter experts to provide training. Create and maintain onboarding schedules, certification requirements, and learning assessments. Ensure all employees receive consistent training regardless of location or department. Measure onboarding effectiveness and continuously improve training content based on feedback and performance outcomes. Learning & Development Own and maintain training curricula covering: Company overview, vision, values, and organizational structure. Customer Group operating model and team responsibilities. Products, services, and client proposition. Internal systems and tools. Policies and procedures. Regulatory and compliance requirements. Sales methodologies and customer acquisition approaches. Service excellence standards. Customer communication best practices. Customer lifecycle management. Escalation and issue resolution processes. Information security and data protection requirements. Knowledge Management Create and maintain a central knowledge repository. Ensure training materials, SOPs, policies, and process documentation remain current and accessible. Establish documentation standards across the Customer Group. Partner with functional leaders to capture and document business knowledge. Drive knowledge-sharing initiatives across teams and regions. Quality Assurance Design and manage a Customer Group quality assurance framework. Establish quality standards and assessment criteria across customer-facing functions. Conduct regular quality reviews of customer interactions, processes, and adherence to standards. Identify knowledge gaps, coaching opportunities, and process improvement areas. Provide quality trends, insights, and recommendations to management. Work with team leaders to ensure quality findings are translated into coaching and development plans. Performance & Continuous Improvement Track training effectiveness through performance metrics, quality results, certification outcomes, and employee feedback. Analyze onboarding and quality data to identify trends and improvement opportunities. Recommend process enhancements to improve customer experience and employee performance. Support change management initiatives and ensure training readiness for new products, processes, and systems. Promote a culture of continuous learning and operational excellence across the Customer Group. Key Stakeholder Relationships Customer Service Leadership Sales Leadership Customer Success Teams Payments Teams Operations Teams Client Resolution Teams Compliance & Risk HR & Talent Acquisition Product & Technology Teams Success Measures (KPIs) New joiner onboarding completion rate. New hire time-to-productivity. Certification and assessment pass rates. Quality Assurance scores. SOP and knowledge base adoption rates. Reduction in knowledge-related errors and escalations. Training satisfaction scores. Improvement in customer experience and service quality metrics. Training content accuracy and currency. Key Requirements Skills & Experience Essential 2+ years' experience in Training, Learning & Development, Quality Assurance, Customer Operations, or a related role. Experience within Financial Services and/or FinTech environments. Experience designing and delivering structured onboarding and training programs. Experience developing learning content, SOPs, and knowledge management frameworks. Strong facilitation and presentation skills. Experience conducting quality assessments and coaching programs. Strong stakeholder management and influencing abilities. Excellent written and verbal communication skills. Data-driven mindset with the ability to translate insights into actions. Preferred Experience within Financial Services, Payments, FinTech, or Customer Operations environments. Knowledge of contact center, customer service, sales, and customer success functions. Experience with Learning Management Systems (LMS) and knowledge management platforms. Process improvement or operational excellence experience. Key Competencies Customer Centricity Learning Agility Coaching & Development Process Excellence Attention to Detail Communication & Influencing Collaboration Analytical Thinking Continuous Improvement Mindset Accountability & Ownership Equal Opportunity All applicant information will be handled confidentially in accordance with applicable equal employment opportunity guidelines.