Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an Engineering Manager to lead one of our teams that work closely with Amazon, Microsoft, Google and other world-class cloud partners to optimize Ubuntu for their infrastructure. Our team builds, tests, and publishes the base Ubuntu images used by millions to ensure optimal performance and security in their cloud estate. We aim to deliver the very best public cloud VM experience, as well as specialized images for specific purposes on each cloud. Our goal is to celebrate and enable their particular points of differentiation on their clouds, while also ensure a common operating experience for their users.
As an engineering manager you need to bring both technical and management skills to the leadership of your team. You will also need to represent the team in direct partner engagement. You’ll be responsible for the stability and functionality that our cloud users have come to expect. You will strive to automate the delivery of existing and new Ubuntu image products applied to all modern workloads from web servers to GPU-aided AI for servers, VM’s and containers.
As an engineering manager at Canonical your primary responsibility is to the people you support: ensuring that they are growing as engineers, doing valuable work, and generally having a great time at Canonical. As a lead for strong engineers, technical leadership and a solid background in software development is a must, so that you’re able to challenge and grow your team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
We work in Python and Golang, and expect engineering managers to be fluent in the language, architecture and components that their team is building with. Code reviews and architectural leadership are part of the job. As manager, the commitment to healthy engineering practices, documentation, quality and performance optimisation are equally important technical responsibilities, as is the requirement for fair and clear management, and the obligation to ensure a high performing team.
The role entails
Build and lead a team of engineers in your and similar timezones
Develop talent through coaching, mentoring, feedback and hands-on career development
Demonstrate sound engineering principles and directly contribute toward your team’s goals
Set and manage expectations with other engineering teams, management, and external stakeholders
Lead modern, agile software development practices
Ensure a healthy, collaborative engineering culture in line with the company values
Be an active part of the leadership team and collaborate with other leaders in the organisation
Build automated, highly reliable image delivery, testing and publication pipelines
Engage with many other teams at Canonical, as well as the open source community and commercial partners
Work from home with global travel up to 15% for internal and external events
What we are looking for in you
You love to mentor, develop and grow people, and have a track record of doing it
You are knowledgeable and passionate about software development
You are focused on success and the delivery of timely, high quality software
You have experience and commitment to agile development methodologies
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
Software development experience in Python or Golang
Effective written and verbal communication skills
Practical experience with at least one of Microsoft Azure, Google Cloud, or AWS
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
УдалённоBuild and lead a team of engineers in your and similar timezones; Home based - EMEA
Location: Home Based - Americas; Home Based - APAC; Home based - EMEA
Lead an engineering team that partners with the Linux engineers of a major silicon company, and works across the full Linux stack from kernel to GUI, to optimise Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon.
The role is a fast-paced, problem-solving role that’s challenging yet very exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.
As a Partner Engineering Manager at Canonical your role is to manage relationships with our key technology partners by ensuring timely delivery on agreed project milestones. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
What you’ll do
Lead a team of distributed engineers to design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
Engage with commercial partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
Develop your team through coaching, mentoring, leading by example, and feedback
Oversee commercial engagements and support timely delivery on agreed project milestones
Ensure an ongoing commitment to strict quality and reliability standards
Engage with other teams at Canonical to ensure alignment on product architecture and roadmaps
Work from home with global travel up to twice a year for up to two weeks
Who you are
You have worked with Linux distributions, debian packaging and high performance, server-class hardware
You have experience working directly with customers, resolving their technical issues, interpreting their business challenges and effectively communicating how your solution will meet their needs
You have demonstrated experience managing or leading a team of software engineers
You have understanding of agile software development methodologies
You collaborate effectively across multiple internal teams, building trust and delivering results
You have effective communications skills in English, both written and oral
You have a bachelor’s (or equivalent university level) degree, preferably in a technology field
What Canonical offers
Learning and Development opportunities
Annual Compensation Review
Recognition Rewards
Annual Leave
Priority Pass for travel
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity
we will give your application fair consideration
#LI-remote
Location: Home based - Worldwide
Work across the full Linux stack from kernel through GUI to optimise Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon.
The role is a fast-paced, problem-solving role that’s challenging yet very exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.
Location:
This is a Globally remote role
What your day will look like
Design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
Work with partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
Take a holistic approach to the Ubuntu experience on partner platforms with inputs on technical plans, testing strategy, quality metrics
Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge
Help our customers integrate their apps, SDKs, build device OS images, optimize applications with Ubuntu Core, Desktop and Server
Work with the most advanced operating systems and application technologies available in the enterprise world.
Joining Canonical, you will partner with bright minds from all over the world, and work with an exciting set of new technologies in a fast growing company with a truly unique and ambitious vision to build a better platform with free software. You will work with customers on exciting IoT and server platforms and technologies, built to support different verticals: from robots to data centers, from telco to retail.
What we are looking for in you
You love technology and working with brilliant people
You have a Bachelor’s degree in Computer Science, STEM or similar
You have experience with Linux packaging (Debian, RPM, Yocto)
You have experience working with open source communities and licences
You have experience working with C, C++
You can work in a globally distributed team through self-discipline and self-motivation.
Additional skills that you might also bring
Experience with graphics stacks
Good understanding of networking - TCP/IP, DHCP, HTTP/REST
Basic understanding of security best practices in IoT or server environments
Good communication skills, ideally public speaking experience
IoT / Embedded experience – from board and SoC, BMCs, bootloaders and firmware to OS, through apps and services
Some experience with Docker/OCI containers/K8s
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
We are looking for a Shuffler to work in Live Casino Studio. We are looking for a detail-oriented and enthusiastic individual who is ready to join our professional team. The candidate will be responsible for managing all playing cards and game-related equipment.
Shifts
08:00-16:00
16:00-00:00
00:00-08:00
Responsibilities
Shuffle cards in the shuffling area according to operating procedures
Shuffle and change cards on live casino tables when necessary
Keep in order and be in charge of the shuffling area and game-related equipment
Perform other duties as assigned
Requirements
Attention to detail
Ability to work on a flexible schedule
Good working communication skills
Strong organizational abilities
No previous job experience required
Benefits
Free taxi (only for evening and night shifts)
One-shot bonuses in case of childbirth marriage
Gym membership discount
Free of charge, coffee/tea, ice cream
3 x salary in advance with up to 1-year repayment option (benefit is applicable after 1-year employment)
Team building
Free of charge professional books
Free subscriptions (Linkedin Learning, Pluralsight, etc.)
Referral Program with financial reward
Location: Yerevan, Armenia
Description
We are looking for an Operations Specialist to ensure the smooth and efficient operation of our partners’ projects. The role involves managing system configurations, handling partner requests and coordinating project setups and activations. You will work closely with partners and internal Technical and Product teams to ensure accurate configurations, timely project delivery and effective resolution of operational issues. The ideal candidate is detail-oriented, analytical and able to manage multiple tasks while maintaining high standards of operational efficiency and partner support.
Responsibilities
Perform all types of configurations in the company’s Back Office systems
Communicate directly with partners to handle requests such as currency additions, limit changes and new project setups
Work closely with Technical and Product teams to ensure seamless integrations and timely delivery of projects
Maintain detailed and accurate records of partner setups, configurations and activation processes
Collaborate with team members to improve processes, optimize technology use and implement best practices
Identify and resolve setup or configuration issues to ensure smooth operations
Maintain high standards of partner support and escalate critical issues when required
Manage and follow up on tickets with internal teams to obtain necessary information or technical support
Requirements
Graduate degree; a technical background is preferable
Excellent analytical skills
Strongly developed decision-making and problem-solving skills
Ability to create reports in written form
Organizational skills and ability to work in a team
Ability to work in different fast-paced work environments and quickly respond to changing situations
Attention to detail and well-developed memory
High sense of responsibility
Good knowledge of Russian and English languages
Location: Muscat, Oman
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaisons. The Support & Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support and engineering.
Responsibilities
Implement and install solutions on the customer's test and production environments.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits to customer sites physically or remotely.
Perform any other job-related duties incidental to the work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer Application, or any related field.
Fresh graduates / Up to 3 years experience in a familiar field.
Willing to travel abroad and work extra hours whenever needed.
Knowledge in database engines (Oracle and MS-SQL).
knowledge in operating systems (Linux and MS Windows).
Knowledge in application servers (Apache Tomcat, Oracle WebLogic, and IBM WebSphere).
Knowledge in Directory Services (AD & LDAP).
Excellent verbal, written, and interpersonal skills.
Excellent team player.
Excellent customer service skills.
Attention to detail skills.
Effective communication skills.
Experience in one or more of the below is a plus
:
Cloud Computing, Virtualization Technologies, SAN and Storage, Network Infrastructure.
Data Centers, High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge in PKI Infrastructure and Certificate Authorities.
Knowledge in database engines (PostgreSQL, MySQL, and NoSQL Databases).
Knowledge in server and client operating systems (Linux Distros, Windows).
Knowledge in web application servers (Jetty, Wildfly, JBoss).
Knowledge in Object Storage management.
Cloud-based Solution Infrastructure (Amazon, Azure, Google Cloud, DigitalOcean).
Cloud Infrastructure Tools (OpenStack, Docker, Kubernetes).
DevOps Techniques and Skills including CI/CD.
Location: Yerevan, Armenia
Description:
We are looking for a Head of Digital Marketing Department to join our team.
The ideal candidate will have a strong digital marketing background, a strategic mindset, and excellent leadership skills. You’ll collaborate with cross-functional teams to ensure optimal performance and data-driven decision-making.
Responsibilities:
Develop and implement digital marketing strategies to ensure user engagement, and maintain engagement across the Company’s digital platforms, including paid media, SEO, social media, content marketing, etc.
Define monthly/quarterly content promotion strategies, approve action plans, and monitor their execution across social platforms by introducing engaging content and campaigns that will increase brand awareness and customer engagement
Oversee the planning, execution, and improvement of paid media campaigns (PPC, display, social advertising) to ensure maximum ROI and customer engagement
Develop and monitor SEO strategies to increase organic traffic, and improve search rankings via effective keyword research and link-building
Analyze campaign performance, user behavior, and campaign effectiveness using Google Analytics, other data management platforms, and analytics tools
Plan annual, quarterly, and monthly budgets for paid advertising campaigns
Provide annual, quarterly, and monthly performance reports, define and measure KPIs
Collaborate with relevant units within the Company to increase customer satisfaction through a common strategy
Constantly monitor emerging trends, technologies, and tools in digital marketing. Implement innovative strategies to stay ahead of competitors and accelerate growth
Supervise and coordinate the department's activity
Delegate tasks and supervise their implementation according to the deadlines established. Provide guidance, mentoring, and performance evaluation to ensure efficient execution of objectives
Organize and monitor the onboarding process of new hires
Ensure all digital marketing activities comply with the RA Law on Advertising, as well as other legislative and regulatory requirements related to the field
Perform other functions assigned by the immediate supervisor and arising from the duties of the position
Requirements:
Master’s degree in Marketing, Digital technologies, or a relevant field
Proven work experience as a Digital marketing unit manager
Demonstrable experience in designing and implementing successful digital marketing campaigns
Proficient in MS Office (particularly Excel) and data manipulation
Excellent knowledge of English and Russian languages
Strong understanding of how all current digital marketing channels function
Solid knowledge of online marketing tools and best practices
Hands-on experience with SEO/SEM, programmatic media-buying, and CRM software
Familiarity with web design
Experience in data analysis and reporting
Excellent analytical and project management skills
Strong team management and communication (written and verbal) skills
Analytical thinking with strong math skills
Good time management skills, including prioritizing, scheduling, and adapting as necessary
Ability to work on multiple projects with different objectives simultaneously
The ability to think strategically and develop innovative marketing strategies
Location: Yerevan, Armenia
Job description
We are looking for our new team member who will join our team as a Network Engineer and will be responsible for mainly campus network infrastructure.
Responsibilities:
Design and deploy functional networks (LAN, WLAN, WAN)
Configure and install routers, switches, firewalls and other network devices
Monitor network performance and integrity
Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
Mentor team members on technical issues
Create, oversee and test security measures (e.g. access authentication and disaster recovery)
Communicate with users when needed
Maintain complete technical documentation
Suggest improvements to network performance, capacity and scalability
Requirements and skills
:
Minimum 4 years of hands-on experience in the networking field
Solid background in network engineering and architecture
In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF)
Familiarity with access control models and network security
Good knowledge of wireless technology.
Professional certification (e.g. CCNP) is a plus
Experience with network diagnostic, monitoring and analysis tools (e.g. Zabbix, Scrutinizer)
Experience with Aruba Campus solutions
Experience with Cisco, Juniper switches and routers
Experience with Arista switches is a plus
Experience with FortiGate Firewalls
Sharp troubleshooting skills
Organizational and mentoring skills
Strong knowledge of L2 and L3 loop prevention mechanisms
Strong knowledge of SSL and IPSEC VPNs
Ability to monitor, lead and give guidance to team members if needed
Experience working in a team-oriented, collaborative environment and participate in periodic on-call duties
Location: Yerevan, Armenia
Description
According to the company’s business priorities, study the tax systems of new countries and the corporate requirements for establishing a company in those jurisdictions. Maintain internal accounting records for international entities and compare them with the reports prepared by local accountants in each country. Organize the restructuring and reorganization processes of the Group’s companies.
Responsibilities
Study the tax systems of new countries and the corporate requirements for establishing a company, based on the company’s business priorities
Identify reputable tax, accounting, and corporate service providers in new countries, preferably those with experience in the gaming industry when relevant
Analyze the tax advice received
In cooperation with local lawyers, accountants, and consultants, coordinate the company formation process
Maintain internal accounting records for international entities and reconcile them with the reports prepared by local accountants. Support external audits
Provide necessary information to local consultants and ensure proper compliance of international entities with local corporate, accounting, and tax obligations, including submission of reports
Ensure compliance with transfer pricing regulations among international group entities
Organize restructuring and reorganization processes within the Group
Perform other functions assigned by the direct supervisor that arise from job responsibilities
Requirements
Graduate Degree/ master’s degree in accounting, Finance, Economics or Technical field
At least 3 years of experience in accounting or audit organizations or relevant fields will be considered an advantage
Excellent knowledge of Armenian, English and Russian
Good knowledge of the Accounting and Financial Standards
Proficiency in Microsoft Office
Ability to work effectively under pressure and meet established goals and objectives within the specified deadline while always maintaining quality
Proactive, self-motivated, and able to work effectively in a team
Mathematical and analytical thinking
Planning skills
Research skills (especially in tax and finance)
Ability to set priorities and perform tasks accordingly
Attention to detail
Excellent communication and negotiation skills
Location: Yerevan, Armenia
Description
We are looking for an objective and experienced Internal Auditor to join our team. He/she will periodically examine (audit) the organization’s financial records to ensure they are accurate and up-to-date and that processes for generating and maintaining financial records and documents comply with applicable standards and regulations. He/she will identify ways to improve processes for finding and eliminating waste and fraud.
Responsibilities
Plan financial audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identify risk areas; prepare audit scope and objectives; audit programs
Examine financial statements to ensure accuracy, timeliness, and compliance with applicable standards and regulations
Inspect account books, statements, ledgers, and accounting systems for efficiency and use of accepted accounting procedures
Assess compliance with financial regulations and controls by executing audit program steps; testing general ledger, account balances, balance sheets, income statements, and related financial statements; examining and analyzing records, reports, operating practices, and documentation
Assess risks and internal controls by identifying areas of non-compliance; evaluating manual and automated financial processes; identifying process weaknesses and inefficiencies and operational issues
Assess financial operations and make best-practices recommendations to management
Verify assets and liabilities by comparing and analyzing items and collateral to documentation
Document process and prepare audit findings memorandum/reports
Communicate audit progress and findings by providing information in status meetings; highlighting unresolved issues; reviewing working papers; preparing final audit reports
Protect organization's reputation by keeping information confidential
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Requirements
Master's degree in Accounting or Finance
More than 3 years working experience as Financial Auditor, Financial Analyst, Financial Officer
Experience in international auditing companies will be considered as an advantage
Auditing qualifications, an ACCA license, or participation in training will be considered as an advantage
Knowledge of tax legislation, knowledge of IFRSs
Experience in the gaming industry will be considered a big plus
Excellent knowledge of Armenian, English and Russian languages
Advanced MS Office skills
Moderate accounting software and databases skills (Knowledge of 1C & Armsoft program is an advantage)
Proven knowledge of auditing standards and procedures, laws, rules and regulations
Ability to manipulate a large amount of data and to compile detailed reports
Sound independent judgment
Business mindset
Proven ability to manage multiple projects at a time while paying strict attention to details
Self-motivated individual with the ability to thrive in a results-driven environment
Ability to work under high pressure
Ability to prioritize among competing tasks
Location: South Korea
Workplace: remote
Internet Advertising Data Labeler – Ads Quality Rater
Are you a search engine expert? Can you find what you want with just a few keywords?
Apply now and help shape the future of the Internet!
Welo Data is looking for Korean language advertising data labelers based in Korea.
This project will be an Internet advertising data labeler that will review Internet advertisements (English/Korean), evaluate the advertisements to be delivered to end users, and help improve AI programs.
Project Details
Position: Ads Quality Rater
Job Description : Pre-review and evaluation of Internet advertisements to be posted on the platform through web-based tools.
Position: Remote ( Resident in Korea )
Hours: Flexible work hours from 5 hours to 20 hours per week ( except for occasional spikes and decreases in workload )
Salary: Paid per job – approximately $11.5 per hour
Start Date: You can join the project immediately after onboarding
Job Type: Freelance
This position does not have a separate interview process and will be recruited through an automated recruitment process. Welo Data also conducts multiple identity verification procedures to ensure that all team members meet the qualifications. Please do not use IP masking programs (VPN, etc.) to ensure a smooth recruitment process.
This job requires you to work on freelance projects in Korea without any legal issues.
Requirements
Korean native speaker and level or equivalent
Those who have no problem working and communicating in English
Korean Residents
A person with extensive knowledge of modern web culture and media.
Web-savvy, online research skills, and ability to work in a fast-paced environment.
A stable computer system and internet connection.
Reliable antivirus software (needed for business web surfing)
Ability to comply with English language instructions and client required project specifications and rules
To protect the confidentiality of our clients, it is mandatory to sign a confidentiality agreement.
Must pass the client-provided training program and quality test prior to starting work
Location: Yerevan, Armenia
Description
Digitain is seeking for energetic and highly motivated person to join our Partner Support Team.
Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us!
The job is shift based and includes morning, afternoon, evening and night shifts.
Responsibilities
Work closely with Digitain partners’ support representatives through online chat or other messengers
Provide timely, accurate and complete information using the right methods/tools
Answer partners’ inquiries related to services, games, bets and other products provided by the company
Identify and assess partners’ needs to achieve satisfaction
Interact with Partners to provide and process information in response to inquiries, concerns, and requests
Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any
Register all type of issues in the ticketing system for the review of corresponding departments
Build sustainable, long relationship and trust with Partners through open and interactive communication
Requirements
Genuine curiosity about gaming and good understanding of online gaming industry
Proficient in English and Russian languages (written and verbal)
Result-oriented
Multitasking skills
Creative thinking
Attention to details
Ability to work in high pressure and in stressful situations
Excellent communication and writing skills
Prior experience as a front line employee would be a plus
Willingness to work on 24/7 shifts (is a must)
Location: Yerevan, Armenia
Description
Digitain is seeking for energetic and highly motivated specialist to join its Partner Support team.
Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us!
The job is shift based and includes morning, afternoon, evening and night shifts.
Responsibilities
Work closely with Digitain partners’ support representatives through online chat or other messengers
Provide timely, accurate and complete information using the right methods/tools
Answer partners’ inquiries related to services, games, bets and other products provided by the company
Identify and assess partners’ needs to achieve satisfaction
Interact with Partners to provide and process information in response to inquiries, concerns, and requests
Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any
Register all type of issues in the ticketing system for the review of corresponding departments
Build sustainable, long relationship
Requirements
Genuine curiosity about gaming and a good understanding of the online industry
Excellent
English
and
Turkish
written and oral communication skills
Result-oriented
Multitasking skills
Creative thinking
Attention to details
Ability to work in high pressure and in stressful situations
Excellent communication and writing skills
Prior experience as a front line employee would be a plus
Willingness to work on 24/7 shifts (is a must)
Location: Yerevan, Armenia
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
Our Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries.
Shifts
08:00-16:00
16:00-00:00
00:00-08:00
Responsibilities
Communicate with players from different countries around the world
Ensure games are dealt according to the procedure, as per training
Answering customers' questions in real-time via live chat
Enjoy the experience of presenting our games to the players
Requirements
Enjoy working as part of a close & friendly team
Willingness to discover gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in English and willing to further improve via in-house training
Be a natural communicator and with a smile on your face at all times
Benefits
Health insurance after 3 months probation period
Free taxi (only for evening and night shifts)
Partial tuition reimbursement for students
Career growth opportunity
Gym membership discount
One-shot bonuses in case of childbirth marriage
Free of charge, coffee/tea, ice cream
Team building
English language tuition
Free of charge professional books
Free subscriptions (LinkedIn Learning, Pluralsight)
Referral a Friend Program with financial reward
Professional Make-up Training
Location: Yerevan, Armenia
Description:
Digitain is looking for an IT Monitoring Specialist, who will join the IT Operations Unit. The ideal candidate should monitor and administrate production systems daily and respond immediately to security or usability concerns. As well as assist all teams and provide high-level production support, coordinate with IT, development and ensure effective services for reaching reliability of all systems.
The job is shift based and includes morning, evening and night shifts (is a must).
Responsibilities:
Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
Automate daily routines production monitoring tasks
Develop and produce production services guides
Prioritize workload, providing timely and accurate resolutions
Setup internal and external monitoring for production system
Requirements:
At least one-year professional experience in IT Monitoring
Experience in iGaming sphere will be considered as a plus
Knowledge of Windows and Linux OS
Knowledge of Virtualization (ESXI, Hyper-V) will be considered as a plus
Knowledge of web servers such as IIS, Apache or Nginx
Knowledge of Monitoring systems (Zabbix, Prometheus, Grafana, ELK)
Knowledge of Docker and Kubernetes containerized system will be considered as a plus
Knowledge one of scripting languages, PowerShell, Bash, Python will be considered as a plus
Fast reaction
Prioritization and multi-tasking
Team player
Time management
Written and verbal communication skills
Location: Yerevan, Armenia
Description
Incident Management
is meant to reinstate normal service operations as fast as possible and mitigate the negative impact on business operations, thus making sure that the agreed levels of service quality are maintained. The goal is to effectively manage the lifecycle of all incidents and to restore IT services for users or customers as quickly as possible when an interruption takes place.
Now we welcome an
Incident Management Specialist
to join our bright team of devoted and creative Digitainers. If you are enthusiastic to improve knowledge on gaming industry, come up with innovative ideas and obtain new skills for a lifetime, then, you might be the person we are looking for.
The job is shift based and includes morning, afternoon, evening and night shifts.
Responsibilities
Receive and process incident tickets and service requests from company staff and worldwide partners
As receiving the Incident ticket and service request implement initial Review, criteria-based edition, issue reproduction, priority definition, first level troubleshooting and bug checking, afterwards, support with all necessary tools and credentials, assign the ticket to the responsible team/department
Keep tense contact with the responsible teams/specialists, require updates regarding the Incident resolution process, based on procedures follow Service and operation level agreements
Keep the contact with front line, management, partners all around the world organizing multilingual notification (English, Russian) process regarding incident tickets and service requests resolution process
Handle full information transfer regarding maintenance works by company providers, deliver corresponding information to the management and partners
Prepare daily/weekly/monthly reports as requested, analyze and organize presentations for separate departments, management based on specific requirements
Keep up to date with all company products and maintain high level of knowledge about in-house software, procedures, instantly upgrade the skills regarding the changes in products and services
Undertake Service Desk, Change management and Release management limited responsibilities in non-working hours
Promote teamwork and knowledge sharing, be actively engaged in Knowledge base creation process, continuous update and sharing with team members and company staff
Other duties as assigned by the immediate supervisor
Requirements
Undergraduate Degree in IT / Management will be a plus
Ability to competently keep verbal and written communication in Armenian, English and Russian with partners / other personnel
Good knowledge of MS Office
Experience in the iGaming industry is a plus
Knowledge of Atlassian Jira or other similar software will be considered as a plus
Ability to work with shifts is a must
Reporting and analytical skills
Hardworking, initiative and flexible personality with the ability to prioritize and multi-task
Location: Yerevan, Armenia
Description
We are looking for a Receptionist who will manage our front desk daily, perform a variety of administrative and clerical tasks.
Responsibilities
Organize and coordinate the administrative operations of the relevant office space/floor assigned
Regulation of heating/cooling systems and air-conditioning to support the average office temperature
Supervise daily cleaning according to set-up standards and in compliance with daily and regular cleaning schedules
Undertake material responsibility for the furniture and assets at the office space/floor assigned, organize material responsibility and corresponding documentation for relevant employees
Ensure the availability of a minimum stock for office supplies and stationery, and organize the distribution of supplies as per requests and needs
Provide proper supplies and stocks of office tea and coffee in the kitchen
Organize meeting rooms according to setup standards
Work with invoices
Prepare and submit weekly, monthly, and other reports
Provide basic first aid support to employees when necessary and keep records of such incidents
Other verbal or written tasks assigned by the management and/or line manager
Requirements
Bachelor degree
Advanced user of Microsoft Office
Reporting and analytical skills
Communication skills
Ability to perform multiple tasks
Time management skills
Ability to handle stressful situations
Customer-oriented
Fluent knowledge of Armenian, Russian, and English languages
Knowledge of 1C or E-invoicing programs is highly desirable
Location: Europe
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
As a small team, we’re all generalists that work across the full stack (built in Typescript end-to-end). We’re looking for experienced engineers that thrive in an environment of autonomy and individual responsibility to help us build the future of product development.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Work closely with founders and design to implement new concepts and ideas
- Build AI-powered functionality into the core of Linear
- Update our realtime collaborative content editor used across all internal surfaces
- Build new user-facing features with beautiful and scalable UI components
- Obsessively improve application performance
- Refine our software development processes to keep the team operating at high velocity
What we're looking for
- 5+ years of experience building customer-facing products at a high-quality software company
- Strong React and TypeScript fundamentals, with experience across the full stack (Browser technologies, Node, GraphQL, PostgreSQL)
- Track record of driving complex, end-to-end features (not just incremental improvements and refactors) with visible impact on the product
- Product sensibility: you care about UX, speed, and polish, and you push back when something doesn't feel right
- Comfortable working without heavy PM overhead; you can help to shape the problem, not just implement a solution
- High ownership mentality: self-directed, full-lifecycle builder who takes a feature from idea to shipped
- Thrives in a remote, async-first environment with a lean, high-output team
- Experience at a startup or a company with a genuinely high engineering bar
Our tech
This stack reflects the systems we build and operate. You’re not expected to have experience with everything listed, but you should be excited to work close to product, performance, and real-world scale.
- Agentic workload system utilizing temporal, operating at production scale
- Proprietary websocket data sync framework built for speed and offline support
- React, MobX, styled-components on the frontend
- Extensive, widely used, GraphQL API and SDK
- Node, Postgres, Temporal, and Redis in the backend
- Hosted on Google Cloud with k8s
- GitHub, Slack, Notion
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
УдалённоHome Based - APAC; Home based - EMEA
УдалённоМожно работать из любой страны
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