О компании и продукте
Международная продуктовая IT-компания развивает B2C subscription-продукты на Tier 1–2 рынках. Платежная инфраструктура уже построена на базе нескольких PSP и acquirers; следующий этап - масштабирование и развитие ее в Billing-as-a-Service platform.
Почему стоит рассмотреть
• Развитие уже работающей multi-PSP инфраструктуры до Billing-as-a-Service platform
• Прямое влияние на revenue через approval rate, renewals, failed payment recovery и снижение involuntary churn
• Масштабирование платежной инфраструктуры на Tier 1–2 рынках, нескольких продуктах и юрлицах
• Возможность определять PSP / acquiring strategy, routing, payment economics и развитие всего Payments-направления
• Сильная техническая составляющая роли: понимание платежной архитектуры end-to-end и тесная работа с Billing Engineering
Важно
• 5+ лет в Payments / Acquiring / Billing / Payment Operations на стороне B2C merchant
• Практический опыт subscription payments: initial charges, renewals, retries, dunning, failed payment recovery
• Опыт масштабирования multi-PSP / multi-acquirer infrastructure: orchestration, routing, cascading, failover, MID strategy
• Личный опыт работы и переговоров с PSP / acquirers: onboarding, underwriting, commercial terms, escalations
• Подтвержденные цифрами результаты по approval rate / renewal rate / recovery rate
• Понимание payment risk: fraud, chargebacks, disputes и card scheme monitoring programs
• Опыт международной платежной инфраструктуры с несколькими рынками / продуктами / юрлицами
• English — Upper-Intermediate+
• Роль для кандидатов на Кипре или готовых к релокации.
Location: United States
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
As our first B2B Demand Generation Leader, you'll build the function from the ground up: define the strategy, choose the tech stack, and create the repeatable pipeline machine that scales signNow and AltaFlow B2B revenue. You'll inherit an existing sales motion, established brands, and a self-service customer base of millions - your job is to accelerate what's already working, not prove a concept.
This is a greenfield mandate with a real commercial foundation beneath it. If you've built before, you'll know how rare that combination is.
Salary range: $180,000/yr — $220,000/yr
What you'll work on:
Build and lead airSlate’s B2B demand-generation function and team across the portfolio, initially prioritizing SignNow and AltaFlow.
Design and execute integrated ABM, lead-generation and nurture programs for SMB, mid-market and selected enterprise buyers.
Jointly set MQL, sourced-pipeline and funnel-conversion targets with Sales, RevOps and each BU, and own delivery against them.
Define and continually improve target-account selection, qualification, lead scoring, routing, handoff and follow-up SLAs with Sales and RevOps.
Partner with GTM Leaders, PMMs and Campaign Strategy to translate ICP, positioning and business priorities into campaigns and sales-ready assets.
Instrument attribution and report conversion from demand source through sales-accepted opportunity; optimize by campaign, source, segment and product.
Assess current people, processes and technology; redeploy and hire talent as appropriate, and build repeatable operating cadences with Marketing Ops, Data and the CIO.
Requirements:
8–12+ years in B2B demand generation, including direct experience building and scaling a function from an early stage; B2B SaaS experience required.
Demonstrated record of producing measurable sourced pipeline for sales-assisted SMB/mid-market motions through ABM, lead generation and nurture.
Proven ability to operate as a peer to Sales and RevOps and to define, defend and improve MQL criteria, scoring, routing, handoffs, SLAs and pipeline commitments.
Hands-on builder and people leader who can personally design and run programs before the team is fully staffed, then recruit, coach and scale the organization.
Strong command of modern MarTech/RevOps systems, attribution and funnel analytics; able to partner on stack and data architecture without depending entirely on others.
Comfortable in a multi-product, multi-BU environment with differing GTM motions; PLG-to-sales-assisted experience strongly preferred.
Strong customer and market orientation, executive communication and fluent English; U.S. location preferred, or Western Europe with meaningful U.S. customer exposure and Eastern Time overlap. Regular travel expected.
Bachelor’s degree or equivalent relevant professional experience. Document/workflow software experience is a plus.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Espoo; Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Flight Software Deployment Engineer
- Location: Warsaw, Poland/ Espoo, Finland
- Department: Flight Software Build & Release Team
- Reports to: Flight Software Build & Release Team Lead
- Employment type: Permanent
- Workplace model: Hybrid (3 days in the office)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
The Build & Release team owns the path from source to flight-ready software across growing satellite constellations. This role exists because every artifact that reaches satellites in orbit must be reproducible, traceable, and verifiable. A bad update is not a simple rollback, it could mean a satellite becomes at risk.
This is not a generic SRE or DevOps role, the production environment is composed of satellites flying 500 km above our heads, and the software artifacts are cross-compiled embedded binaries. The role is in the realm of half build engineering and half embedded Linux development, you need to be willing to work at both ends.
Satellites are treated to OTA updates regularly which our team must make sure are built and deployed the right way, utilizing software development best practices.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Hands on software engineering of our satellite on-board updating system, built to deploy software and firmware updates: features, maintenance, tests and documentation.
- Contribute to the build layer across the flight software domain, so every repository is built, versioned and packaged the same way.
- Enforce immutable releases and harden the packaging and signing pipelines: least-privilege permissions, pinned workflows and dependencies, approvals, and proper signing key management.
- Work with the Linux platform team on how updates land on the satellite on-board computers, covering packaging format, filesystem layout and access control, making sure what we build installs cleanly and safely.
WHAT WE’RE LOOKING FOR
Must haves:
- Embedded software engineering experience, with hands-on embedded Linux development: cross-compilation for ARM or similar targets, kernel configuration, device tree overlays, root filesystem and image construction.
- Production CI/CD experience for compiled artifacts, not only containers or web deployments. GitHub Actions specifically is required, and workflow hardening experience is valuable.
- Working proficiency in C and C++ build environments, and in Python and Bash for automation.
- Experience implementing release integrity controls, immutable artifacts storage. Signing key management, PKI and trust chains, AWS object-lock storage and cloud key management are all valuable here.
- Shipping software to embedded devices already in the field with a package-based update mechanism, ideally opkg, under controlled release processes, quality gates and formal sign-of
Nice to haves:
- Command of CMake, including multi-repository setups, toolchain files, and shared build infrastructure that other teams consume. Buildroot experience is relevant here.
APPLICATION PROCESS
- Conversation with talent acquisition (~30 min).
- Screening with the hiring manager (~60 min).
- Technical test - take home task to be completed in 3 to 5 working days.
- Technical deep-dive (~90 min).
- On-site office visit & director interview (~60 min).
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Istanbul, Turkey
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been successfully deployed by 87 mobile network operators across 60 countries worldwide.
We are looking for an experienced
Project Manager
to lead complex Mobile Network Automation & Optimization projects for our global customers, in a challenging multi-national and multi-cultural work environment.
Job Description:
Take overall responsibility for planning, coordinating, and executing assigned mobile network projects, spanning
network automation software, optimization, engineering, professional and managed services
from initiation through completion.
Manage multiple large, complex projects simultaneously, working within stringent deadlines to complete assignments within a restricted time period.
Coordinate cross-functional teams including Engineering, Product, Integration, Support, Delivery, Sales, Finance, and external partners, across geographically distributed locations and time zones.
Act as the primary interface with customer project managers, technical teams, and senior stakeholders, building customer confidence through transparent and structured project management.
Establish and maintain cooperation and relations with Mobile Network Operator stakeholders and internal department employees.
Coordinate activities involving multi-vendor, multi-technology mobile networks, including 2G/3G/4G/5G, RAN, network automation, and SON/AI-driven optimization.
Interpret, analyze and evaluate available data, and make decisions concerning complex and comprehensive operational problems.
Establish and maintain project risk and issue registers, proactively identifying and mitigating technical, commercial, resource, and operational risks.
Manage project financials, resource planning, customer acceptance, and reporting; estimate, manage, and de-risk project schedules and budgets.
Actively take part in contract preparation and pre-sales phases of the projects; support business development by identifying new opportunities and contributing to proposals and solution design.
Ensure project deliverables meet contractual and agreed technical requirements, coordinating customer acceptance, KPI verification, and final handover activities.
Exercise good judgment in safeguarding confidential or sensitive information.
Communicate effectively, orally and in writing, at all levels, including with C-level stakeholders.
Support Managed Services and Professional Services engagements, including service mobilization, SLA/KPI monitoring, and subcontractor coordination where required.
Required Qualifications:
Bachelor’s degree in Telecommunications, Electrical/Electronics Engineering, Computer Engineering, Information Technology, or a related technical discipline.
8+ years of experience in the mobile telecommunications industry, including at least 5+ years in project/program management or a comparable customer-facing delivery leadership role.
PMP Certification is a plus.
Functional knowledge of Microsoft Project and PMBOK methodology.
Proven project management experience in multi-country, multi-cultural, and customer-facing environments.
Demonstrated team building and leadership skills, including the ability to lead teams without direct hierarchical authority.
Good understanding of mobile network technologies including 4G/5G, RAN, network optimization, automation, OSS/BSS, or managed services.
Solid understanding of engineering technical issues/needs, financial, sales, and marketing.
Excellent presentation skills, with strong stakeholder management and negotiation skills.
Experience communicating effectively through all stages of a project’s lifecycle, including C-level communication.
Travel between project locations will be needed.
Fluent English is a must; a second language is a plus.
Experience in Network Automation/SON, AI-driven optimization, RAN Optimization, Telecom Software Solutions, Professional and Managed Services, or System Integration is a plus.
Location: Indianapolis, United States; Chicago, United States; Cincinnati, United States; Columbus, United States; West Lafayette, United States; Bloomington, United States
Location:
Indianapolis, IN Metro (Hybrid / 3-Day Onsite)
(Open to Regional/EST Candidates with Onsite Travel)
Contract Type:
Contractor Full-Time / Enterprise Project Engagement (Outsourced via Xenon7)
About Xenon7
Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Job Summary
We are seeking a Senior Data Engineer with extensive experience in data architecture and platform engineering to drive data initiatives for a top-tier life sciences client. This role sits at the critical intersection of scientific research informatics, clinical data systems, and manufacturing process engineering.
In this position, you will own the architectural vision and hands-on execution of scalable data platforms and pipelines. You will bridge complex data domains—from small and large molecule research, genomics, and clinical trial datasets to active pharmaceutical ingredient (API) manufacturing processes, batch data, and industrial control systems. Operating in a 3-day onsite hybrid capacity in Indianapolis, you will collaborate directly with process engineers, clinical scientists, and platform teams to build high-performance data infrastructure that accelerates drug discovery and manufacturing operations.
Key Responsibilities
Scientific & Clinical Data Platform Architecture
Design, build, and maintain production-grade data pipelines and architecture tailored for scientific, clinical trial, and research informatics data (small/large molecule, genomics, proteomics, LIMS).
Structure complex, multi-modal clinical and scientific datasets to enable advanced analytics, enterprise reporting, and downstream machine learning models.
Process Engineering & Manufacturing Integration
Ingest, harmonize, and model operational technology (OT) and manufacturing process datasets, including API manufacturing pipelines, batch processing data, MES, SCADA, and OSIsoft PI systems.
Unify disparate laboratory and facility data pipelines into centralized, highly available enterprise data platforms.
Enterprise Data Engineering & Compliance
Build robust ETL/ELT pipelines using modern cloud platforms (Databricks, Snowflake, AWS/Azure), PySpark, and SQL.
Ensure all data pipelines and platform integrations strictly adhere to enterprise governance, data residency, and GxP regulatory standards within a heavily monitored environment.
Technical Leadership & Domain Alignment
Partner directly with process engineers, chemical engineering leads, and research informatics directors to translate operational friction into robust technical specifications.
Establish engineering best practices, data modeling standards, and pipeline monitoring frameworks across the enterprise data stack.
Requirements
Experience & Mindset
Experience:
Senior-level proficiency (10–20+ years) in software development, data platform architecture, and complex ETL/ELT engineering.
Domain Adaptability:
Demonstrated ability to engineer data pipelines across non-standard, highly specialized domains (e.g., transition between process/chemical engineering data and clinical/scientific research informatics).
Location & Work Auth:
Must hold unrestricted US Work Authorization (no sponsorship available) and be able to work 3 days per week onsite in the Indianapolis, IN area.
Culture & Communication:
Exceptional problem-solving mindset, strong adaptability, and the ability to articulate complex technical architecture to cross-functional engineering teams.
Must-Have Technical Stack
Languages & Frameworks:
Advanced Python, PySpark, and expert-level SQL.
Data Platforms:
Hands-on expertise with Databricks, Snowflake, or AWS/Azure enterprise data ecosystems.
Orchestration & ETL:
Extensive experience with Airflow, dbt, Spark, and enterprise data orchestration engines.
Data Pipelines:
Proven track record building streaming and batch data architectures via REST APIs, message brokers, and database integrations.
Domain Competency (Scientific & Process Focus)
Deep exposure to either scientific/clinical informatics (CDISC/SDTM, LIMS, clinical trials, multi-omics)
OR
chemical/process engineering data (API manufacturing, batch data, SCADA, MES, OSIsoft PI).
Nice-to-Haves & Certifications
Academic background in Chemical Engineering, Bio-process Engineering, Computer Science, or a related STEM discipline.
Direct experience working inside regulated GxP environments in the Life Sciences or Specialty Chemicals sectors.
Certifications:
Databricks Certified Data Engineer Senior/Professional, Snowflake SnowPro Core/Advanced, or AWS Data Engineer Associate/Professional.
What This Role Is NOT
Not a pure Data Scientist or ML Researcher:
You will not be building or training machine learning models; you are designing and scaling the underlying data architecture, pipelines, and platform infrastructure.
Not a non-coding Architect:
This is a 100% hands-on engineering lead role requiring direct pipeline construction and technical execution.
Not a Fully Remote Position:
This role requires a steady hybrid commitment of 3 days onsite per week at the client site in Indianapolis.
Location: Basel, Switzerland
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Tasks and Responsibilities
Act as the main point of contact for end users with IT related issues, requests or questions
Occasionally provide meeting and conferencing support to the top-level management in a corporate environment
Carry out tasks related to IMAC requests (install, move, add and change IT equipment)
Thorough documentation of all end user interactions in the ITSM system (ticketing tool)
Actively contribute to the knowledge database
Resolve software, hardware and device issues reported by the end users
Support the troubleshooting of connectivity issues and network elements including ISP circuits, firewalls, network switches, wireless equipment and telephony system
Remote access solution (VPN) implementation and support
Escalate service issues when required
Communication with end users as required, keeping them informed of ticket progress
Advise and train staff on computer operations and software applications
Requirements
Good understanding of Information Technology; trends, products and solutions
1+ years’ experience in a similar position supporting a variety of technologies and services
In depth knowledge of:
Windows OS (Windows 7 & 10)
Microsoft Office & Office 365 applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices
Basic knowledge of
Active Directory
Exchange
ITIL certification is an advantage
Highly self-motivated and directed with a keen attention to detail
Customer focused with a passion and drive for customer satisfaction and delivering business values
A service-oriented mindset and always striving to deliver on tasks and projects
Ability to work independently as well as willing to follow directions and best practices
Great communication and interpersonal skills
Fluent German and English (written and spoken) communication skills
Friendly, supportive and flexible personality with quick learning ability
Good team player with planning and organizing skills & multi-task
Candidates have to declare Criminal record extract not older than 3 months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Los Angeles, United States
Crystalia Glass is looking for a relationship-driven Sales Representative for our Los Angeles office. The role goes beyond converting inbound leads. Success is shared: the results of the team are the results of the company.
Employment Type:
Full-time, Mon–Fri, 8:30 am – 5:00 pm Pacific Time.
On-site, Los Angeles office.
Highlights:
Commission-based earnings: quarterly commission on total revenue.
Training: Comprehensive product training lasting one and a half weeks.
Key Responsibilities:
Handle inbound B2B leads: general contractors, subcontractors, architects, interior designers, glass companies, and business owners.
Contact new leads promptly by phone, email, SMS, and CRM channels.
Qualify each request: project type, location, measurements, timeline, budget, installation and delivery needs, and decision-making process.
Identify the key decision-maker and communicate at the appropriate level, up to CEO, president, and business owner.
Advise clients on suitable glass solutions and prepare quotes, proposals, and full technical documentation.
Use the showroom as the primary closing tool: invite clients for visits, or run Zoom presentations with physical samples or a live showroom walkthrough.
Build long-term relationships that generate repeat business, referrals, and ongoing project flow.
Maintain the full pipeline in HubSpot: deal stages, notes, tasks, reminders, follow-ups, and communication history.
Coordinate with Project Managers, Estimators, Engineers, Warehouse, and Installation teams.
Requirements
Sales Experience: 5+ years in sales, with genuine B2B experience.
Product Background: Experience selling physical products: construction, building materials, glass, windows and doors, architectural or custom-made products.
Targets: Track record of working toward quarterly revenue targets.
Pipeline Ownership: Experience managing a personal pipeline proactively, including outreach to existing contacts.
Decision-Makers: Experience reaching and selling to C-level executives, presidents, and owners.
Client Relationships: Experience building long-term B2B relationships that produce repeat business.
In-Person Selling: Face-to-face client communication experience.
Communication: Confident, structured, professional communication by phone, on camera, and in person.
Negotiation and Objection Handling: Strong closing skills and consistent multi-touchpoint follow-up after quotes.
CRM Discipline: Experience working with CRM systems; HubSpot experience is a plus.
Product Learning: Ability to learn a complex custom product in detail and explain it accurately to professional clients.
Benefits
Hourly base plus quarterly commission on total revenue.
Paid vacation and paid sick leave according to company policy.
Why Join Crystalia Glass?
Direct work with B2B clients in a competitive, high-demand market.
Strong exposure to real-world inbound sales and long sales-cycle deal management.
Clear opportunities for professional growth and career development.
Work with a diverse and international team of professionals.
Supportive, structured, and growth-oriented work environment.
Opportunity to develop strong communication, negotiation, CRM, and product-sales skills in a fast-paced environment.
Задачи:
— проектирование и реализация единой корпоративной агентной платформы, предоставляющей пользователю единую точку взаимодействия с информационными системами и бизнес-процессами;
— разработка главного агента-оркестратора, специализированных агентов, реестра инструментов;
— управление контекстом и состоянием, межагентное взаимодействие;
— интеграция с корпоративными системами;
— обеспечение безопасности, наблюдаемости, тестирование качества и отказоустойчивости;
— hands-on участие в разработке.
Требования:
— от 3 лет коммерческой backend-разработки;
— опыт технического проектирования распределённых систем;
— практический опыт работы с LLM и агентными системами;
— желательно наличие хотя бы одного агентного или LLM-продукта, доведённого до пилотной либо промышленной эксплуатации;
— опыт технического лидерства или владения архитектурой крупного модуля;
— умение работать в условиях неполных требований и формировать целевую архитектуру;
— способность общаться с разработчиками и владельцами бизнес-процессов;
— практический опыт разработки LLM-агентов и agentic workflows;
— понимание различий между агентом, инструментом, workflow, multi-agent системой и чат-ботом;
— опыт реализации supervisor/orchestrator-архитектуры;
— планирование и декомпозиция сложных пользовательских задач;
— выбор специализированного агента или инструмента;
— реализация взаимодействия между агентами, параллельное выполнение независимых задач;
— управление состоянием долгоживущих сценариев, работа с краткосрочной и долгосрочной памятью;
— контроль циклов, timeout, retry и fallback;
— разрешение конфликтующих результатов нескольких агентов;
— реализация human-in-the-loop и запрос подтверждения перед критичными действиями;
— защита от бесконтрольного поведения агентов;
— межагентское взаимодействие: типизированные сообщения, контракты задач и результатов, делегирование задач, общий и изолированный контекст агентов, очереди и приоритеты задач, синхронное и асинхронное взаимодействие, передача управления, трассировка цепочки выполнения, предотвращение зацикливания, повторное выполнение и идемпотентность, обработка частичной недоступности агентов и инструментов;
— сильное знание Python, async/await и конкурентное выполнение;
— опыт работы с FastAPI, Pydantic, pytest;
— проектирование API и типизированных контрактов;
— модульная и гексагональная архитектура;
— интеграция нового функционала в существующие системы;
— опыт работы с REST, gRPC, WebSocket или Server-Sent Events;
— работа с очередями сообщений и фоновыми задачами;
— опыт работы с долгоживущими и асинхронными процессами;
— понимание микросервисной архитектуры и модульных монолитов;
— умение проектировать систему без жёсткой зависимости от конкретной LLM или фреймворка.
Условия:
— комфортный современный офис в Москве, ул. Вавилова 19;
— офисный формат работы на период испытательного срока, после возможен гибрид;
— ежегодный пересмотр зарплаты, структура дохода: оклад + годовая премия;
— корпоративный спортзал и зоны отдыха;
— более 400 образовательных программ СберУниверситета для профессионального и карьерного развития;
— программа адаптации и помощь руководителя на старте (для Junior позиций);
— расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа;
— гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ;
— подписка Прайм с возможностью совместного использования на трёх близких;
— вознаграждение за рекомендацию друзей в команду Сбера.
Задачи:
— проводить аналитику и мониторинг работы моделей
— собирать и подготавливать данные, последующий EDA, feature engineering
— разрабатывать новые ML-модели
— оптимизировать скрипты data/model/inference pipelines
— подготавливать код проекта к проду, подготавливать, дизайнить и проводить АБ-тесты.
Требования:
— высшее образование по техническому направлению
— от года релевантного опыта в ML
— прочный математический фундамент (понимание градиентного спуска, характеристик основных распределений, PCA, МНК, базовые статистические тесты проверки гипотез)
— умение и желание писать код на Python, оптимизировать его, разбираться в чужом коде, понимание SQL
— владение основными библиотеками для анализа данных: pandas, numpy, scipy, matplotlib, statmodels
— глубокое понимание основных алгоритмов классического ML (линейная/логистическая регрессия, деревья решений, ансамбли), базовые знания по DL (основные архитектуры, тонкости обучения)
— владение основными фреймворками для ML/DL: sklearn, pytorch, transformers и др.
Будет плюсом:
— интерес к методам ML в задачах ценообразования и финансах
— изучение Reinforcement Learning, multi-arms bandits
— чтение статей по современным решениям для работы с последовательностями.
Условия:
— комфортный современный офис рядом с м. Кутузовская
— гибридный формат работы
— ежегодный пересмотр зарплаты, квартальная и годовая премия
— корпоративный спортзал и зоны отдыха
— более 400 образовательных программ СберУниверситета
— программа адаптации и помощь руководителя на старте (для Junior)
— расширенный ДМС, льготное страхование для семьи, корпоративная пенсионная программа
— гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
— подписка Прайм с возможностью совместного использования на трёх близких
— вознаграждение за рекомендацию друзей в команду Сбера.
Location: United States; Canada
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About The Role
Help bring Cohere's enablement strategy to life for our field teams in North America. This generalist role will build and manage programs end-to-end, from design through rollout, measurement, and iteration, while working directly with managers and reps to ensure enablement drives results. You'll report to the Head of Sales Enablement and help establish operational rigor as this global function scales.
Key Responsibilities
- Own enablement programs from design through rollout, measurement, and iteration
- Partner with Product, Marketing, Sales Leadership, and RevOps to align GTM priorities and embed enablement into every stage of the sales lifecycle
- Create and curate high-impact resources (playbooks, battle cards, demo scripts, certification programs) for Cohere's solutions
- Establish KPIs (win rates, sales cycle efficiency) and use analytics to refine initiatives and prove ROI
- Operationalize MEDDPICC methodology into everyday seller behavior (deal reviews, coaching, planning)
- Build certification paths that accelerate new seller productivity across regions and cultures
- Maintain and evolve the enablement content platform to ensure global adoption
- Identify automation opportunities for repeatable work, and develop practical AI workflows that improve team output
- Work directly with field leadership on joint calls, deal coaching, and in-market visits
- Translate field insights into updated content, playbooks, and qualification guides
- Keep sellers current on product lineup, competitive positioning, and use-case narratives
- Balance live training, program management, and strategic planning across time zones
- Measure program impact (ramp time, win rates, pipeline generation, deal velocity) and report to leadership
QUALIFICATIONS
- 5+ years in sales enablement, sales training, revenue operations, or related GTM role (B2B SaaS/tech preferred)
- Experience supporting multi-region sales organizations with cultural/time zone awareness
- Proven ability to design and ship programs from scratch
- AI-fluent with track record of scaling enablement using AI tools
- Field-oriented approach—you thrive on direct deal reviews and coaching
- Mastery of enterprise sales methodologies (e.g., MEDDPICC, Command of the Message) and CRM systems (e.g., Salesforce).
- Clear communication across all levels (reps to leadership)
- Comfort with ambiguity and building in fast-paced environments
- Bachelor's degree or equivalent experience
NICE TO HAVE
- Technical fluency in AI/ML concepts (RAG, model selection, competitive differentiation)
- Enterprise software sales experience
- Sales enablement/instructional design certification
- Hyper-growth enablement scaling experience
- Additional regional languages
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM).
The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory.
The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group.
All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group
Responsibilities
TM Framework & Policy
Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime.
Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off.
Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators.
Shape rule change proposals and threshold recalibrations through the change management process.
Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps.
Delegated Authority & Decision-Making
Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will:
Approve withdrawal holds, account restrictions, and alert escalations.
Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO.
Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return.
Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period.
Regulatory Engagement
Working under the Head of TM's direction, and independently when they're unavailable, you will:
Support the Head of TM in managing regulator relationships on TM matters.
Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections.
Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications.
Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements.
Team Leadership
Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM.
Lead recruitment, onboarding, and development of TM analysts across pillars.
Chair TM governance meetings, including in the Head of TM's absence.
Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed.
Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication.
Governance & Oversight
Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict.
Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM.
Maintain audit-ready documentation across all TM governance activity.
Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities
Requirements
Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm.
Experience in the
CFD, forex, or leveraged derivatives sector
, or with investment firms offering similar products.
Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments.
Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings.
Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance.
Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE).
Experience managing or overseeing a team of financial crime or TM specialists.
Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
About Us
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About the Role
Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves.
What you'll do
Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery.
Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts.
Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy.
Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative.
Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel.
Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships.
Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next.
Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working.
Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat.
At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.
Skills and Qualifications
4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing.
Demonstrated experience executing multi-channel ABM programs targeting complex buying groups.
Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly.
Experience partnering closely with Sales to support account strategies and opportunity progression.
Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives.
Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools.
Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time.
Nice to Have
Experience running executive-level engagement programs (dinners, curated events, VIP experiences).
Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders.
You'll Thrive Here If
You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem.
Can build a program from scratch when there's no playbook to follow.
Read pipeline and engagement data as a starting point for the next test, not a to file away.
Move comfortably between big-picture account strategy and the details of a single campaign asset.
Build real working relationships with sellers instead of treating Sales as a stakeholder to manage.
Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups.
Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard.
Give and take direct feedback easily, and adjust fast when a play isn't landing.
Compensation
The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
About KPI Solutions:
KPI Solutions is a national supply chain consulting and warehouse automation systems integrator, formed in 2021 by merging Kuecker Logistics Group, PULSE Integration, and QC Software. The company specializes in material handling integration and delivers engineered solutions combining automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity and fulfillment speed.
Position Summary:
The Software Deployment Engineer I/II is an individual contributor responsible for end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware such as pick-to-light, overhead illuminators, AutoStore, and T-sort integrations. The role includes project-level system configuration, commissioning, installation, upgrades, and live troubleshooting independently across on-site and remote/office phases. This role consolidates hardware installation and commissioning functions previously done by a dedicated Systems Integration & Commissioning team.
Key Responsibilities:
On-Site Delivery:
— Lead software commissioning of Kommand and peripheral hardware systems at customer sites as primary technical owner.
— Full-scope installation of pick-to-light and overhead illuminator systems including wiring, physical installation, configuration, and functional testing.
— Conduct Installation Qualification (IQ) and User Acceptance Testing (UAT) with formal documentation and customer sign-off.
— Sole owner of Kommand and system-level troubleshooting for live production issues during on-site engagements.
Remote / Office Delivery:
— Independently deliver new Kommand installations including application pre-configuration, database scripting, and pre-deployment testing.
— Deliver Kommand version upgrades including SSDT schema comparisons, version control, local pre-install testing, and customer coordination.
— Perform production upgrade execution after business hours to minimize downtime.
— Work on DEV, QA, and Sandbox environments during business hours.
— Validate, diagnose, and remediate defects, escalating rarely.
— Participate in on-call rotation covering Kommand, AutoStore, and T-sort system escalations.
— Provide post-go-live support including system migrations, integration testing with ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support.
Project Configuration & Deployment:
— Gather Kommand configurations and system parameters for projects.
— Translate Business Requirements Document and customer conversations into system settings, network spreadsheets, and parameters.
— Educate clients on host interface use.
— Configure Kommand sandbox and production environments for customer testing and go-live.
— Assist with training on new features.
Scope & Independence:
— Sole owner of critical workstreams including new installations, upgrades, and live troubleshooting.
— Requires judgment and technical depth to manage customer-facing delivery, testing, and sign-off without dedicated support.
Requirements:
— Experience commissioning warehouse execution/control software and hardware peripherals.
— Working knowledge of SQL Server environments including SSDT schema comparison and version control.
— Experience with formal software testing methodologies (IQ/UAT) including documentation and customer sign-off.
— Ability to diagnose, troubleshoot, and resolve live production issues under time pressure.
— Comfort or willingness to perform hands-on installation work for pick-to-light and overhead illumination systems.
— Willingness to work after hours and participate in on-call rotation.
— Ability to translate business requirements into structured system configuration.
— Strong customer-facing communication skills.
Preferred Qualifications:
— Experience with AutoStore and/or T-sort systems.
— Experience with ERP/WMS integration testing (e.g., SAP).
— Background in material handling, warehouse automation, or industrial controls.
What we Offer:
— Medical, Dental, Vision Insurance
— Health Care Concierge Service
— 401(k) Retirement Plan (Pre-tax & Roth)
— Company paid Basic Life Insurance, Short-Term and Long-Term Disability
— Voluntary Life & AD&D Insurance
— Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
— Pet Insurance
— Milk Stork Program
— Wellness Program with gift card redemption and challenges
— Paid Time Off (Vacation, Sick & 10 Holidays)
— Training & Development
Equal Employment Opportunity statement included.
Location: Remote - US
About the Job:
The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers through 100 percent net new logo generation. Owning a defined territory, you will develop and execute strategic account plans, generate new opportunities, and deliver tailored solutions that demonstrate LaunchDarkly's value. This role is ideal for someone who thrives on breaking into greenfield accounts and closing new business.
Responsibilities:
Territory Management:
Develop and maintain comprehensive territory and account plans.
Pipeline Generation:
Secure consistent new opportunities through targeted outreach and account research.
Revenue Growth:
Achieve quarterly revenue and new logo acquisition targets.
Customer Engagement:
Build strong relationships with champions and decision-makers, developing compelling business cases.
Collaboration:
Work with SDRs, SEs, and other teams to ensure seamless execution and customer success.
Strategic Thinking & Execution:
Design and execute long-term strategies that drive business growth within a defined territory.
Identify and capitalize on market opportunities and align them with company objectives.
Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge.
Enterprise Sales Expertise:
Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals.
Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals.
Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs.
Customer-Centric Problem Solving:
Assess customer pain points and design tailored solutions that create measurable value.
Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges.
Overcome obstacles and find innovative solutions to meet customer needs.
Independent Decision Making:
Work autonomously with minimal day-to-day supervision, making sound decisions based on analysis of data and situational factors.
Take ownership of the territory, managing customer acquisition with confidence and minimal instruction.
Prioritize tasks and make decisions quickly, ensuring alignment with broader business goals.
Analytical Skills & Data-Driven Insights:
Analyze market data, sales metrics, and customer insights to inform strategies and decision-making.
Evaluate diverse factors to identify trends, resolve complex issues, and optimize sales efforts.
Use CRM and sales tools to track and analyze performance.
Negotiation & Deal Structuring:
Negotiate large-scale, complex contracts, balancing customer needs with company goals.
Create mutually beneficial agreements that result in long-term business relationships.
Handle objections, overcome resistance, and close deals in a competitive market.
Communication & Influence:
Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders.
Present solutions and negotiate with C-suite executives, ensuring clear understanding and alignment.
Communicate complex ideas concisely and compellingly to diverse audiences.
Collaboration & Team Leadership:
Collaborate effectively with cross-functional teams, including marketing, product, and customer success, to align efforts and drive growth.
Demonstrate leadership in managing internal resources, ensuring alignment with company goals.
Motivate and influence team members across departments to achieve common objectives.
Results-Driven Focus:
Maintain a strong focus on achieving measurable sales outcomes and consistently meeting or exceeding targets.
Demonstrate motivation by performance metrics and commitment to continuous improvement.
Take ownership for results, holding oneself accountable for achieving objectives.
Qualifications:
8+ years of sales experience, with a focus on net-new logo acquisition.
Proven success in selling technical solutions to CIO/CTO-level personas in competitive or unbudgeted environments.
Strong track record of exceeding quotas and managing complex sales cycles.
Understanding of IT infrastructure and organizational structures.
Expertise in account planning, stakeholder mapping, and value articulation.
Proficiency in sales methodologies like discovery frameworks and cost justifications.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$269,400
- $370,480
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500
- $333,410
**
Zone 3:
All other US locations - $229,000
- $314,930*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Claude reaches more people, including individuals, businesses, developers building on our APIs, and the platforms and resellers building on top of those, knowing who is on the other side of a request and what they are allowed to do becomes foundational to running our products responsibly. Creating a centralized identity, verification, and access system that every Claude surface draws on is important to accomplishing our mission.
We are hiring a Product Manager to own the safe access. The primitives are the building blocks the rest of Anthropic uses to manage access to models and capabilities: access programs, accounts, organization linking, verifications, user APIs for platforms, and the internal tooling teams use. You will own the end-to-end product experience and strategy for internal and external access,, across every surface.
This is a role for a strong executor with the ability to be agile in shipping in a 0-1 product space. Safe access is a new product that sits on the critical path of every model launch and every access program. Requirements arrive from many organizations at once, and most weeks you will be the person defining the problem rather than receiving it.
Key responsibilities
Own the product strategy and roadmap for the account and access primitives, with the goal that any team at Anthropic can provision access or run an access program with minimal support. This is highly ambiguous and requires a lot of cross team coordination and deep understanding of the systems of today.
Own the end-to-end experience of getting and managing access for internal stakeholders (research, model launches, safeguards, go-to-market) and for external customers and partners, and keep it consistent across every surface. This requires thinking through many user types, with vastly different experiences.
Support the API designs and the UX of the access APIs that platforms, resellers, and internal services integrate with. Work through the designs with engineering and make calls on the primitives yourself.
Partner with the trusted access and verification product managers so that new programs compose from shared primitives rather than one-off builds.
Coordinate across the product, safeguards, legal, and go-to-market teams, and drive alignment when their requirements conflict.
Minimum qualifications
Are a strong executor with a track record of shipping through ambiguity and cross-organization dependencies.
Write clearly enough that an engineer, an executive, and an external partner can each see the tradeoff you are making.
Have owned a developer platform, identity, authorization, or access-management product end to end, and were the person accountable for its outcomes (for most people this means five or more years as a PM, but we care about the ownership, not the years).
Care about Anthropic's mission, and specifically about scaling access to Claude safely.
Preferred qualifications
8+ years of product management experience
Experience with multi-tenant platforms consumed by first-party apps, direct API customers, and third parties building on top
Built account, identity, or subscription systems that span more than one product
Taken a product from zero to one, where the users, the product, and the requirements all had to be worked out at once
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sainte-Anne-de-Bellevue, Canada
Role overview:
Our client is seeking a Spacecraft EMC Systems Engineer for its high performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will own the EMC concept, analysis, verification and mitigation for multiple satellite programmes, driving architecture decisions, leading cross disciplinary teams. He will ensure all electrical subsystem on the bus and payload, from requirements capture to hardware design, do not interfere with themselves or launch vehicles. The role works closely with platform and payload teams to ensure an electrically clean, reliable and launch ready spacecraft.
Tasks summary:
EMC Architecture Concept & Requirements
• Capture, allocate and trace EMC functional, performance, and requirements.
• Define the EMC architecture (shielding strategy, grounding scheme, antenna placement, mode control, and harness segregation requirements & routing constraints).
EMC Analysis & Electrical Design
• Perform EMC analyses of the whole spacecraft (accounting for the payload specifics) for radiated/conducted emission and susceptibility, antenna coupling, shielding effectiveness, fuse blowing…etc. and verify compliance early in the design cycle.
• Recommend mitigation such as shielding, filtering, grounding schemes, layout rules.
DC Power Distribution
• Review DC power distribution architecture (primary bus, secondary bus lines, converters, fusing, protection) for EMC/EMI aspects.
• Review conductors, termination, connectors and back shells (material, gauge, shielding…etc.) that satisfy EMI control requirements.
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
• Support ICDs with payload and platform teams and suppliers.
• Act as the EMC authority in System and subsystem design reviews
• Liaise with RF, Power, Structures, Propulsion, Software and Ground Segment teams to resolve cross disciplinary EMC issues early.
• Support B&P (Phase 0 & pre-Phase A).
Integration & Verification (IVV)
• Author the EMC Verification Master Plan covering component level, subsystem level and full spacecraft tests (CE/CS, RE/RS).
• Oversee test facility set up, instrumentation calibration, test execution, data reduction and results certification.
• Author test procedures, and acceptance criteria.
• Lead CE/CS tests, RE/RS tests on hardware and review suppliers test results.
Technical Leadership & Mentorship
• Mentor, guide junior engineers and interns and provide EMC training sessions.
• Act as technical liaison with customers, partners and external vendors.
• Act as Continuous Improvement stakeholder.
• Contribute to our client’s knowledge‑base, process enhancements, and standards development.
Configuration, Documentation & Standards Management
• Participate in Change Control Boards (CCB) and ensure impact analyses are performed for any electrical change.
• Maintain GDIR and EDTS streamlining.
• Ensure all artefacts, analysis and documentations are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation.
On‑Orbit & Operations Support
• Support root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned.
• Support SOOH development and associated operator training.
Required Qualifications:
• B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred) with 10 + years of electrical design engineering experience on LEO/MEO/GEO missions.
• Proficiency in spacecraft and unit EMC requirements and simulations.
• Prior experience supervising a team of EMC engineers or leading multi disciplinary task forces.
• Strong understanding of aerospace system engineering fundamentals
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little to no supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Storage plays an essential role at Anthropic across research, development, product, and running the business. Our exabyte-scale, multi-cloud storage infrastructure underpins training, CI, sandboxing, inference, warehousing, and long-term data retention. Our storage needs are growing rapidly with Claude. To keep up, we're looking for engineers who have designed, secured, operated, scaled, governed, and optimized blob storage platforms at hyper-scale.
You'll join a welcoming, collaborative, high-trust, high-velocity team that is devoted to our users and Anthropic's mission. You'll bring deep experience, essential technical guidance, user-centric product sense, and hands-on significant contributions to help us evolve Anthropic's storage capabilities while absorbing increasing volume and complexity. You'll own high-stakes architectural decisions and deliverables to make stored data securely and speedily accessible across varying infrastructures and regions. You'll collaborate closely with other orgs to drive world-class security, usability, reliability, and capacity/cost efficiency: both for the data we store, and the ways we make it accessible to power a wide range of workflows.
You'll partner with research, training, infrastructure, business, and data teams to understand our storage needs and opportunities, today and in the future. You'll drive strategic investments that uplevel Anthropic's ability to ship safe, useful AI at speed.
Key Responsibilities
Shape the technical strategy and architecture for Anthropic's storage layers
Build strong relationships with our users and partner teams, and deep understanding of their access patterns and unique security, usability, and business requirements: everything from large-scale ML and training workloads, to financial data processing with strong controls
Partner closely with CSPs, networking, and datacenter teams on infrastructure primitives
Translate user needs into scalable, achievable system designs and drive alignment
Make principled tradeoffs across durability, availability, consistency, performance, security, and cost, and document the reasoning so other engineers and teams can build on it
Break large problems into deliverable milestones, and lead cross-functional teams to ship new capabilities safely at unprecedented speed
Work across backend stacks, abstraction layers, and clients to provide users with simple, consistent interfaces no matter where data lives
Plan and lead large migrations of critical workloads with user minimal disruption
Participate in and improve operations, including SLOs, observability, capacity planning, incident response, and on-call
Stay hands-on in code and production, including in the most critical and complex areas
Minimum Qualifications
Experience designing, building, and operating a large-scale distributed storage system in production, such as an object store, distributed file system, or block storage service.
Deep understanding of storage system fundamentals, including: Replication and erasure coding, consistency models, metadata management, durability, failure handling, high availability, access controls, identity models, security approaches, abstraction layers, network requirements, multi-region considerations
Experience serving as an owner, tech lead, or architect for a large, complex infrastructure system that orgs and customers depend on
Strong software engineering fundamentals and hands-on coding ability in at least one systems language, such as C++, Rust, Go, or Java
Experience operating and steering critical infrastructure at scale, including security, on-call, incident response, capacity planning, customer support, and cost efficiency
Strong written and verbal communication skills, with experience driving alignment on technical direction and user-facing across multiple orgs and stakeholders
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
ABOUT THE ROLE
Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate.
Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in.
This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV.
Please note: For this role, we are only able to hire in the United States.
In this role, you will
- Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar.
- Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team).
- Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future.
- Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in.
- Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it.
ABOUT YOU:
- You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results
- You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees.
- You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K
- You have a real point of view on account selection and engagement strategy
- You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you
- You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered.
- You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively
- You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one.
Compensation for this role is $100K base salary. OTE is $200K.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
ГибридEspoo; Warsaw
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorIndianapolis, United States; Chicago, United States; Cincinnati, United States; Columbus, United States; West Lafayette, United States; Bloomington, United States