Location: Limassol, Cyprus
Freedom24 is a CySEC-regulated stockbroker and part of Freedom Holding Corp, listed on Nasdaq. Clients trade over a million instruments across 15 exchanges through the platform. The Group is headquartered in Limassol and has been steadily opening offices across Europe, we have 10 offices in Europe, and now needs a single document management architecture that can actually support all of them.
That's the mandate here. Someone is needed to sit down with a blank sheet of paper and figure out how a regulated European financial group should manage everything from contracts and corporate records to Board papers and client files, across Cyprus and every subsidiary. You'll report straight to the Chief Legal Officer and have full autonomy. The first six months are focused entirely on this: auditing where things stand today and designing the model the Group should move to. What comes after depends on what you find and build during that time, but this is very much a first chapter, not the whole story.
To be clear: the current Document Management team is doing a good job running things day to day. Nothing here suggests otherwise. What's missing is the layer above that, the architecture the Company needs now that it's operating across this many countries, and building that layer is the job.
Why this role exists
The Group has outgrown a document management model shaped mainly around Legal's needs. As the Company expands across European subsidiaries, document management needs to become a structured, centralized, auditable discipline — not a set of local routines. That's the gap this role is built to close.
What you'll do
Audit the current landscape end-to-end: WSS / Prime Docs, DocuSign, approval routes, contract administration, electronic archives, original-document handling, and cross-entity workflows.
Run a rigorous gap analysis — process, governance, systems, subsidiary integration, reporting, AI-readiness — and separate what should stay from what needs to change.
Design the target operating model: centralized governance, document taxonomy, RACI and ownership, approval and e-signature principles, archive and access-rights framework.
Assess whether to enhance, integrate, or replace current systems, and translate the future model into clear IT business requirements — including where AI can add real value (classification, extraction, search, key-date monitoring).
Deliver a phased, board-ready implementation roadmap for Cyprus and the European subsidiaries, with a clear view on how the role itself should evolve afterward.
What makes this role different
Direct line to the CLO and real influence on how the Group operates, from day one.
A true build-from-scratch mandate — you set the architecture, not just optimize a process.
Strong signal for the next chapter of your career: proven potential to evolve into a permanent global document management leadership role.
You'll work with the existing team, not around it. Their operational expertise is your foundation, not something to route around from a standing start.
Requirements
10-12+ years in document management, records management, information governance, legal operations, CLM, or business process transformation.
Experience in regulated financial services, fintech, banking, insurance, payments, or a comparable multinational, multi-jurisdictional group.
Hands-on knowledge of EDMS and e-signature platforms, contract registers / CLM logic, electronic archives, metadata, and access-rights models.
A track record of auditing complex cross-functional processes and turning findings into a practical, adoptable operating model.
The stakeholder skills to lead a transformation with no direct authority and the tact to frame gaps as scale-driven, never as a verdict on the current team.
A plus: experience with AI-enabled document intelligence, automation, or document classification tools.
What this role is not
Not a legal review role, a general legal-ops role, an IT developer role, or an administrative position.
Not a replacement for the current Head of Document Management — this is a senior transformation and systems-design mandate that builds on top of the existing operation, not instead of it.
Benefits
Competitive salary package;
Annual performance bonus;
Relocation package and visa support for you and your family;
Company-provided life insurance;
The company covers 50% of the annual cost of the Healthy Plan, which the employee can arrange with any insurance company.
21 working days of paid vacation;
Public holidays under applicable law are substituted by the Employer with alternative 12 days off. The Employee can have 1 (one) additional day off per month – 12 (twelve) additional days off per year.
Up to 3 days per month’s sick leave without a medical report from a licensed general physician justifying such absence;
Access to Freedom Cafe, our on-site café and social space offering freshly prepared coffee;
Corporate Freedom GYM and yoga classes in the office;
Team-building activities, corporate and sport events, football and volleyball clubs.
leadLimassol, Cyprus; Relocation package and visa support for you and your family
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an executive communications manager to shape Figma's story and how our execs tell it. You’ll partner with leaders across the business to turn early ideas into clear, compelling points of view and build platforms that only they can credibly own. From there you'll work with our comms team and Figmates across the company to get those stories told in the spaces and places where they’ll have the most impact.
A lot of the work is writing: essays, keynotes, social posts and op-eds. The rest is strategy: figuring out which ideas are worth developing, which audience needs to hear them, how a story travels and what makes people excited to share it.
This is a new role reporting to our VP of Communications. The ideal candidate will write and speak with the same precision and clarity they’d expect from the execs they support. They’ll know how to make someone sound sharp in a 140-character post and credible in a 3,000-word essay. You’ll operate with low ego, high conviction and the curiosity to uncover stories people want to hear and that our execs want to tell.
This is a full-time role based in San Francisco or New York City hubs.
What you'll do at Figma:
Build the narrative framework executives across the business use to tell Figma's story, and their own
Work with our comms team on media strategy, and bring sound judgment to messaging and channel selection
Partner with (and occasionally spar) with executives to sharpen their ideas and the broader point of view behind them
Build the system and infrastructure this function needs to keep our executive storytelling consistent and differentiated
Find ways to measure impact and drive a culture of experimentation in our exec comms
We'd love to hear from you if you have:
Extensive experience crafting narratives for senior executives across formats, channels and audiences
A track record of writing for C-suite executives with strong opinions and high standards
Executive presence, and a track record of influencing people who don't report to you
Media relations experience and sound judgment on press, messaging and reputation
Comfort with ambiguity, deep curiosity and a record of shipping strong work
While it's not required, it's an added plus if you also have:
A journalism or editorial background, with an instinct for what's newsworthy and how a story reads to an outside audience
Experience in tech, creative pursuits and/or product design and development
Strong business literacy and the ability to translate complex financial and technical topics for a broader audience
Passion for Figma and what we do!
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior Low-level Control Engineer to join our Control Team in London, focusing on control development and integration for our end-effectors.
You will design, implement and validate actuator- and joint-level controllers and grasp-level behaviours across a family of end-effector variants - parallel and multi-finger grippers, vacuum and suction tooling, and purpose-built tooling for specific customer tasks. Each variant brings different actuation, different sensing and, critically, different transmission mechanisms: geared direct drives, cable- and tendon-driven routings, differential and coupled linkages, and underactuated designs where few actuators must produce adaptive, compliant grasping across many degrees of freedom.
The ideal candidate has a solid background in control theory, strong software engineering skills in C++, and comfort working from real-time embedded control up through kinematics/dynamics and hardware debugging. You will work closely with mechanical and hardware engineers - early enough in the design cycle that your input shapes actuation and transmission choices rather than merely inheriting them.
WHAT YOU'LL DO
Low-Level Control Development:
- Tune and validate actuator- and joint-space control loops (PID, feedforward, impedance/admittance, observers, state feedback) for multi-DoF end-effectors in ROS2.
- Develop grasp-level behaviours: grasp force control, compliant closing, slip detection and correction, and adaptive grasping on underactuated grippers.
- Implement safety and fault-handling mechanisms — thermal and over-current protection, stall and jam detection, grip-loss detection, safe behaviour on fault.
Transmission Mechanisms, Modeling & System Identification:
- Build and identify models of actuators, transmissions and mechanisms - geared, cable/tendon-driven, differential, coupled and underactuated - including compliance, friction, backlash, hysteresis, cable stretch and pretension effects.
- Own the joint-to-actuator abstraction for these mechanisms and the correct exposure of joint versus actuator state through the control stack.
- Contribute directly to transmission mechanism design: work with mechanical engineers on routing, reduction ratios, DoF coupling and underactuation strategy, bringing the controllability and observability consequences of each option into the conversation early.
Sensor & Hardware Integration:
- Integrate and calibrate end-effector sensing (F/T, tactile, encoders, temperature/current, vacuum feedback) with real-time acquisition across the control stack.
- Hands-on bring-up and debugging of new end-effectors, including test-stand work and vendor-supplied units.
Cross-Disciplinary Collaboration:
- Close the loop with mechanical/electronics engineers across sites on actuation, transmission and sensing requirements.
- Work with data collection, applications and deployment teams so end-effectors work reliably in real use.
WHAT WE'RE LOOKING FOR
- Shipped real-time-safe, object-oriented C++ control software running on real hardware.
- Tuned and validated controllers on physical actuators, including sensor calibration and bring-up.
- Modelled, identified and controlled through real mechanical transmissions - gearing, cables/tendons, differentials, coupled linkages or underactuated mechanisms - and dealt with the compliance, friction and backlash they introduce.
- Worked on end-effectors or comparable multi-DoF mechanisms, including grasp control and supporting sensing.
- Debugged at the fieldbus and OS layer: e.g. EtherCAT or CAN, on an RTOS or real-time Linux.
- Strong control theory foundation (linear/nonlinear control, stability, observers, state estimation, feedback/feedforward, filtering, frequency-domain analysis) applied to multi-DoF mechanisms via Jacobians, numerical IK/FK, and URDF/Xacro.
Nice to have:
- BLDC motor control (commutation, current control, torque optimization).
- ros2_control internals (hardware interfaces, controllers, controller_manager, plugins, lifecycle nodes).
- Tendon- or cable-driven mechanisms specifically, including pretension management, routing friction and wear behaviour.
- Tactile sensing integration; vacuum and suction tooling, including multi-cup arrays and grip-loss handling.
- System identification toolchains and simulation environments (MATLAB/Simulink, MuJoCo, Isaac Sim).
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Responsibilities
Underwriting Framework and Credit Policy:
— Design the fund's underwriting framework from scratch: credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one.
— Build the data edge into the process: integrate Xsolla's payments telemetry and game-revenue data into underwriting as a durable information advantage.
Deal Underwriting and Structuring:
— Lead the underwriting of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis.
— Structure facilities: term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing.
— Draft and negotiate term sheets and credit documentation with borrowers alongside external counsel.
Credit Committee and Governance:
— Stand up and run the credit committee process: present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny.
— Establish portfolio monitoring: watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds.
LP Diligence and Fundraising Support:
— Be the credit face of the fund: appear in fund materials and LP meetings as the fund's credit authority; own underwriting answers in LP due diligence.
— Support capital formation: help shape the fund's risk-return narrative, portfolio construction guidelines, and track-record presentation.
Credit Playbook and Team Building:
— Codify the credit playbook: standards, templates, and documentation that make the fund's underwriting repeatable and audit-ready.
— Build the bench: as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer.
Qualifications and Skills
Experience:
— 7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions.
— Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred.
— Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus.
— A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it.
Skills and Competencies:
— Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation.
— The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal.
— Enjoys mentoring junior team members and building a strong credit culture as the team grows.
— Comfort operating in a lean, fast-moving team where you build the machine you then operate.
Education and Credentials:
— A bachelor's degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred.
Benefits:
— 100% company-paid medical, dental, and vision plans.
— Unlimited Flexible Time Off.
— Personalized career roadmap for each employee.
— Professional development through training and educational opportunities.
— Supportive environment prioritizing physical, mental, and emotional well-being of employees and their families.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
We’re looking for a hands-on IT Infrastructure Engineer to help scale Sierra’s internal systems during a critical period of growth. You’ll be the second member of our IT Engineering team, partnering closely with our IT Lead, GRC Lead, and Platform Engineering team to build and operate the systems that support our company day-to-day.
This is an engineering-first role. Our team approaches IT the same way product engineering teams build software: through code, automation, and well-designed systems. We build internal tools, ship integrations, and operate CI/CD-style workflows to manage identity, security, and infrastructure at scale.
This is a foundational role with significant ownership. You’ll help design and implement core infrastructure, strengthen security controls, and improve how we operate internally. The right person enjoys building high-leverage systems, automating repetitive work, and creating well-documented, scalable solutions that make the entire company more effective.
WHAT YOU'LL DO
In your first few months, you’ll focus on:
- Iterating on and improving internal tools that power IT and security workflows
- Deploying a DLP solution and integrating it into automated enforcement pipelines
- Building API-driven integrations between internal systems and our compliance automation platform
More broadly, you will:
- Design and scale internal infrastructure using code and infrastructure-as-code practices
- Build and maintain internal tools and services
- Improve and develop automation pipelines for provisioning, access management, and security controls
- Treat IT systems like software: versioned, tested, and continuously improved
- Partner with Platform Engineering and Security to implement scalable, programmatic solutions
- Create clear, durable documentation to support long-term scalability
WHAT YOU’LL BRING
- Think of IT problems as engineering problems, and default to building over manual work
- Have strong experience with identity platforms (Okta, Google Workspace, SSO, MFA, SCIM, OIDC)
- Have deployed or managed DLP or related security solutions (e.g., ZTNA, Cloudflare)
- Have extensive experience with IaC (Terraform)
- Are comfortable writing code for automation (e.g., Python, Bash, or similar)
- Have experience building internal tools or services that integrate via APIs
- Are comfortable working with CI/CD concepts and automation pipelines
- Are fluent in using and administering modern AI tooling
- Understand SaaS lifecycle management and compliance requirements
- Communicate clearly and document your systems well
- Are comfortable operating independently in a fast-moving environment
EVEN BETTER...
- Background in software engineering or prior experience on a product engineering team
- Experience building internal platforms or developer tooling
- Familiarity with security tooling such as CASB, EDR, or MDM
- Experience with access audits, data residency, or compliance controls
- Experience deploying systems using AWS and infrastructure-as-code
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments.
The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role
will need to be available to travel
to support events, shows, presentations, and calls.
You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements!
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI.
What You'll Do
Executive Support
Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments.
Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism.
Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events.
Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption.
Travel will be required
to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements.
Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences.
Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion.
Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information.
Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events.
Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness.
Workplace Technology Support
Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience.
Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases.
Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan.
Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows.
Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions.
Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality.
Deliver clear communication and practical automation-focused solutions that help employees stay productive.
Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary.
Endpoint Reliability & Device Lifecycle
Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments.
Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate.
Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness.
Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards.
Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning.
Maintain consistency in supported hardware, operating systems, and workplace technology standards.
Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions.
Collaboration & Workplace Technology Partnerships
Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards.
Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments.
Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration.
Support offsite events and shows as needed (travel required).
Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption.
Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions.
Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies.
Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems.
Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements.
Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems.
Cross-System Ownership
Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains.
Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure.
Recognize patterns across incidents and identify when issues represent broader systemic challenges.
Drive coordination with engineering, security, and infrastructure teams to implement durable fixes.
Operational Improvement, Documentation & Automation
Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities.
Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively.
Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams.
Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles.
Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness.
Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches.
Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities.
Proactively improve support operations by reducing manual effort and increasing consistency across common issue types.
What You'll Bring
Experience in the dedicated Executive Support space
3+ years of experience supporting enterprise desktop environments or workplace technology systems.
Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support.
Experience supporting collaboration tools, productivity platforms, and workplace technology environments.
Familiarity with endpoint management tools or enterprise IT management platforms.
Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows.
Experience using service management platforms such as ServiceNow or similar tools.
Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly.
Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles.
Experience identifying trends, improving processes, or building automation initiatives is preferred.
Core Requirements
Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity.
Owns complex technical issues through resolution, including cross-team coordination when required.
Owns the reliability and consistency of endpoint and workplace technology systems.
Identifies patterns, trends, and opportunities for improvement, including automation and process optimization.
Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer.
Collaborates effectively across teams while maintaining accountability for outcomes.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$91,100
—
$136,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible.
This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it!
If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party.
What You'll Do:
Design and develop services and applications on AWS that are core to our product creation platform.
Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level.
Leverage and enhance our AI-assisted development tooling continuously improving the practices, review standards, and quality gates that keep AI-accelerated delivery reliable and maintainable.
Own technical decisions end-to-end: assess tradeoffs, align partners, drive execution, and follow through without waiting to be asked.
Translate business challenges into well-designed, scalable software solutions in partnership with product owners and cross-functional partners.
Influence and build up your teammates through technical direction, and code and design reviews, supporting their growth and career development.
What You'll Bring:
8+ years of software engineering experience, with 2+ years in a lead, staff, or senior+ capacity.
Proven track record building and operating production-grade enterprise software. Deep understanding of application and distributed system design and architecture patterns.
Hands-on experience with AI-assisted development workflows and the judgment to critically evaluate AI-generated code against production quality standards.
Proficiency in C#/.NET, Java, Go or comparable languages, AWS, Docker/ECS/EKS), CI/CD pipelines, REST APIs, event-driven systems, and relational database design.
A history of influencing engineers through pairing, feedback, and driving technical excellence among your team.
A strong sense of ownership and the communication skills to drive outcomes across technical and non-technical partners.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
Nice To Have:
Experience with React.js or other popular frontend frameworks.
Familiarity with event streaming platforms (e.g., Kafka, AWS SNS/SQS).
Experience with Kubernetes, Terraform, or infrastructure-as-code practices.
Curiosity about or knowledge of Wizards brands.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!
We are looking for a Senior Software Engineer to join our Business Systems Engineering (BSE) organization. We build the platform and applications that power the creation and production of Magic: The Gathering®, Dungeons & Dragons®, and Duel Masters®. These products drive over $2 billion in annual revenue and are beloved by millions of players worldwide. The systems we build are what make that work possible.
This is a role with high impact and real stakes. You'll set technical direction, shape engineering culture, and lead others while staying hands-on. You'll work on the cutting edge of AI-driven software development, pairing technical excellence and engineering discipline with AI-accelerated delivery ensuring quality, reliability, and long-term maintainability. We're on a journey to make history, and we want you to help lead it!
If you're motivated by ownership, care deeply about the craft, and want to build something that matters — join the party.
What You'll Do:
Design and develop services and applications on AWS that are core to our product creation platform.
Influence and champion and engineering standards across the org, resulting in effective system design at both the application and service level.
Leverage and enhance our AI-assisted development tooling continuously improving the practices, review standards, and quality gates that keep AI-accelerated delivery reliable and maintainable.
Own technical decisions end-to-end: assess tradeoffs, align partners, drive execution, and follow through without waiting to be asked.
Translate business challenges into well-designed, scalable software solutions in partnership with product owners and cross-functional partners.
Influence and build up your teammates through technical direction, and code and design reviews, supporting their growth and career development.
What You'll Bring:
8+ years of software engineering experience, with 2+ years in a lead, staff, or senior+ capacity.
Proven track record building and operating production-grade enterprise software. Deep understanding of application and distributed system design and architecture patterns.
Hands-on experience with AI-assisted development workflows and the judgment to critically evaluate AI-generated code against production quality standards.
Proficiency in C#/.NET, Java, Go or comparable languages, AWS, Docker/ECS/EKS), CI/CD pipelines, REST APIs, event-driven systems, and relational database design.
A history of influencing engineers through pairing, feedback, and driving technical excellence among your team.
A strong sense of ownership and the communication skills to drive outcomes across technical and non-technical partners.
Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience.
Nice To Have:
Experience with React.js or other popular frontend frameworks.
Familiarity with event streaming platforms (e.g., Kafka, AWS SNS/SQS).
Experience with Kubernetes, Terraform, or infrastructure-as-code practices.
Curiosity about or knowledge of Wizards brands.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: San Francisco, CA; San Francisco, CA • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As Director, People Partners for Product, Design & Engineering (PDE), you'll be partnering with the leaders that are responsible for the teams building Figma and leading a team of highly skilled People Partners. You'll operate as a trusted advisor - coaching, challenging, and guiding the organization through rapid growth, reorganization, and change. As a member of the People team, you’ll partner closely with all of our People functions to build a best in class people function. If you’re energized by ambiguity, adept at building deep relationships, and excited to shape what great People Partnering looks like at Figma, we’d love to hear from you!
This is a full time role held from our San Francisco hub or remote within the US with frequent travel to San Francisco.
What you'll do at Figma:
Serve as the strategic People Partner to Figma’s CTO and Chief Design Officer, building the credibility and trust to influence how they lead, organize, and grow their teams
Lead and develop a talented team of People Partners across the Product, Design and Engineering organizations
Lead and execute our People Programs such as org design, resource management, performance, and change management through periods of rapid scaling, reorganization, and shifting priorities
Drive the core people cycles for your orgs across performance, calibration, talent reviews, succession planning while raising the bar on quality and consistency
Partner across the People function and our cross functional partners to help execute the People strategy across the PDE organization
Use data and insights to inform your point of view, measure impact, and tell a compelling story to the leaders you support
Help shape and scale the People Partner function itself - developing partners, strengthening the operating model, and modeling what great looks like
We'd love to hear from you if you have:
Significant experience as a People Partner leader in high-growth environments, including managing a team and partnering directly with executive leaders
A track record of supporting Product, Design, and/or Engineering organizations, with genuine fluency in how technical and design teams operate
Strong business and technical acumen - the ability to build deep product and technical knowledge and understand how the business operates
Demonstrated ability to challenge and advise senior leaders, influencing decisions and outcomes.
You stay grounded and resilient, even when things move quickly
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Morocco
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Global Health Security (GHS) Advisor will support the Moroccan Ministry of Health and Social Protection Department of Epidemiology and Disease Control (DELM) in carrying out life-saving health assistance in full alignment with the U.S. Presidential Executive Order (EO) directives. The primary focus of the Advisor will be technical support with a special emphasis on preventing, detecting, and responding to emerging infectious disease threats which impact public health.
The Senior GHS Advisor will support a One Health (the intersection of human, animal, and environmental health) approach among multi-sectoral Government Departments and Agencies - such as the Ministry of Health, Agriculture, and Environment- for the effective adoption and implementation of life saving interventions focusing on preventing, detecting and responding to emerging infectious disease threats with public health potential. The Senior GHS Advisor will identify programmatic bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through GHS projects. The Senior GHS Advisor will be based within the Ministry of Health and Social Protection. The advisor will receive direction from the appropriate Ministry staff, who will serve as the onsite Manager/Supervisor. Familiarity with USAID/Department of State programming and C/AOR experience are highly desirable as the advisor is expected to support the implementation of the GHS portfolio. The advisor will report to the U.S. Department of State on a weekly and monthly basis.
Responsibilities
With input from the Moroccan Ministry of Health and Social Protection, GHS envisions two Senior GHS advisors will support the Ministry under this program. The profile of each advisor is as follows:
An expert in epidemiology and public health, responsible for improving human health outcomes in line with a One Health approach, which includes enhancing multisectoral coordination to detect, respond, and mitigate the health security threat of high-risk zoonotic diseases with human epidemic potential. The advisor will be responsible for the interpretation of epidemiological trends, as well as the development of reports, summaries, and bulletins;
An expert in management and monitoring-evaluation, responsible for supporting the monitoring and evaluation of performance indicators related to emerging infectious diseases, the establishment of dashboards, gap analysis, and the strengthening of steering and reporting tools.
In addition to these areas of expertise, the advisor will also have the following responsibilities:
Support multisectoral ministries in effective delivery of life-saving health assistance through utilization of domestic and donors’ resources (e.g., Global Fund).
Assist the relevant ministries with effective delivery of LHA GHS services, including but not limited:
community-based active surveillance,
systems capacity for detecting priority diseases/threats,
data systems for monitoring, analyzing, and reporting on threats,
infection prevention and control (IPC), including commodities and WASH in healthcare facilities,
case management, including Emergency Management including Emergency Operating Centers (EOC) and Point of Entry Screening,
Risk Communication and Community Engagement,
Emergency outbreak response.
Provide technical support and actively engage with field work to implement programmatic and response interventions at national and sub-national levels.
Assist in monitoring the progress of GHS program implementation and provide recommendations for improvements in service delivery.
Review and analyze performance reports submitted to the Global Fund (GF), and other partners.
Help organize regular discussions among the multisectoral stakeholders and partners to ensure alignment of technical approaches in the respective GHS portfolio.
Provide support to the appropriate multisectoral ministries in identification of performance gaps, potential barriers and bottlenecks, and facilitate consensus on targeted interventions to improve performance on key indicators attributable to:
A reduction in incidence and mortality for epidemic and pandemic prone diseases.
Strengthening systems to prevent, detect, and respond to infectious disease threats.
Rapid and effective responses to infectious disease outbreaks posing a threat to public health.
Support the implementation and expansion of best practices in GHS and outbreak response nationwide.
Support MoHP and other relevant Ministries in routine review of service delivery processes and outcomes.
Promote the dissemination of best practices and effective models nationwide.
Promote prioritized interventions in effective community-based active surveillance, strengthening systems capacity for detecting priority diseases/threats, and data systems for monitoring, analyzing, and reporting on threats.
Support the adoption of infection prevention and control (IPC), including commodities and WASH in healthcare facilities, and case management.
Support and strengthen Emergency Management including Emergency Operating Centers (EOC) and Point of Entry (POE) screening; risk communication.
Support the relevant Ministries to rapidly and accurately report infectious diseases threats to the relevant, domestic and international system– such as the International Health Regulations (IHR) 7-1-7 Outbreak Response Model and World Animal Health Information System (WAHIS) for quick responses to pandemic threats.
Assist the relevant multisectoral Ministers in emergency outbreak responses as needed.
Assist the relevant multisectoral Ministries to achieve the relevant GHS-related targets including the Joint External Evaluation (JEE); IHR States Parties Self-Assessment (SPAR); and the Pandemic Fund Framework which includes reporting on the 7-1-7 target (7 days to detect, 1 day to report, 7 days to complete the initial response)
Support the relevant Ministries in effective utilization of Pandemic Fund grants, other donors’ resources, and emergency outbreak responses efforts.
Provide technical support to develop Pandemic Fund grant applications and support grant implementation review to ensure effective grant implementation and avoid duplication with US Government funded projects.
Consult relevant stakeholders on required technical assistance.
Assist in monitoring the progress of grant implementation.
Review and analyze performance reports submitted to the Pandemic Fund and other partners.
Help organize regular discussions among the relevant multisectoral stakeholders, Ministries, and donors, and State to ensure alignment of technical approaches in the respective GHS portfolios.
Support emergency outbreak response including assisting with mobilizing resources, coordination of efforts, and technical support for efforts to contain and respond to the outbreak.
Communications:
Participate in regular conference calls with multisectoral stakeholders, U.S. Embassy and GHSD Washington to review progress, discuss activities and address emerging issues.
Provide information and avail him/herself for calls/meetings with the U.S. Embassy as requested.
Provide monthly reports to US Embassy/U.S. Department of State.
REPORTING:
The Senior Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced Degree: A master’s or doctoral degree in public health, epidemiology, global health, medicine, or a related field.
At least 7 years in global health security, infectious disease prevention and control, or health systems strengthening.
Proven ability to lead teams, manage complex projects, and coordinate with multiple stakeholders, including government agencies, donors, and implementing partners.
Demonstrated expertise in areas such as: disease surveillance and outbreak response, laboratory systems strengthening, risk communication and community engagement.
At least 5 years of USG experience as well as partners management.
Proven ability to provide high-level technical advice to government officials, international organizations, and other stakeholders.
Experience managing complex health programs, including planning, implementation, monitoring, and evaluation.
Ability to establish and maintain effective working relationships with government officials, donors, NGOs, and community organizations.
Strong ability to work with diverse stakeholders, including government agencies, donors, NGOs, and multilateral organizations.
Strong written and verbal communication skills in English and French. Proficiency in Arabic/Darija preferred.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Technical Advisor
to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region.
You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success.
Responsibilities
Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges.
Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases.
Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer.
Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap.
Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights.
Requirements
4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS).
Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus.
Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix).
Experience in managing technical relationships with enterprise customers.
Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes.
Advanced English.
Proactive, customer-first mindset with strong ownership culture.
Professional competencies
Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments.
Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies.
Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs.
Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships.
Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services.
Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency.
What you should expect from us
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote (Philippines); Remote (APAC); Remote (Romania); Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
The Collections team under Billing is responsible for collecting payments from workplaces (e.g., healthcare facilities). The Billing Representative (BR) is responsible for ensuring that the assigned workplaces pay their invoices quickly and on time. Cash is the lifeline of any company. This is a very critical role to ensure that the cash flows for the company are smooth. The BR will reach out to the workplaces through phone and email to follow up on payments, get a commitment of payment ("promise to pay"), and ensure that the workplaces honor these commitments. The BR will work with the workplaces and the respective internal teams to ensure any roadblocks in collecting the payments are removed. The role will require cross-functional collaboration with Billing Disputes, Sales, Customer Support, and other teams to achieve the desired goals.
RESPONSIBILITIES
- Monitor accounts to identify outstanding debts.
- Call and email accounts payable contacts, administrators, and others as needed to ask about their overdue payments and upcoming dues.
- Build relationships with workplaces (e.g., properly set expectations about our billing policy, explain NET & Dispute Terms, etc.).
- Identify the root cause of non-payment and resolve billing concerns.
- Report on collections updates and accounts receivable status.
- Identify critical accounts and devise SMART action plans to address issues.
REQUIREMENTS AND SKILLS
General
- Professional and clear communication (verbal and written).
- High attention to detail.
- Receptive to feedback (highly coachable).
- Preferred: experience with Google Drive suite, Slack, Salesforce, soft phone software like Amazon Connect.
Technical
- Comfortable with math and data (e.g., calculating payment plan instalments).
- Ability to build relationships with customers.
- Strong judgment in customer-facing decisions and live interactions.
- Negotiating skills.
QUALIFICATIONS
- Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively.
- No specific degree required—we care about what you can do, not just what’s on your résumé.
WHY JOIN CLIPBOARD?
- 100% Remote. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers.
SYSTEM REQUIREMENTS
To succeed in this role, you must have:
- A reliable laptop/desktop (no Chromebooks or Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset for clear communication.
- A quiet, distraction-free workspace.
- Stable power and internet connectivity.
HIRING PROCESS
1. Application form: This includes basic billing rep skill-based questions. Some questions result in automatic rejection, so please approach these with diligence as they assess your ability to handle real problems and client situations.
2. Case Study: Collections scenarios (identifying at-risk accounts, action plans, email writing)
3. Interview 1: Collections simulation
4. Interview 2: Collections simulation
5. Offer
You will receive an email with the next steps in the process within 2 days of your application. Please check your spam folder! If you don’t see the email, make sure it hasn’t been filtered out or blocked.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote, Bay Area, CA
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
More than 10 million developers build on it, from solo founders shipping over a weekend to teams and builders via Vercel, Lovable and Stripe, and every one of them reaches Supabase through a surface: an API, an auth flow, an SDK, or a Partner's product with Supabase integrated.
The current and next wave of software leans on those surfaces harder than any before it.
Agents now act on behalf of developers and end users, authentication has to work machine-to-machine as seamlessly as it once worked human-to-human, and independent platforms increasingly need to authenticate, delegate, and coordinate with each other without a person in the loop. For a platform built on Postgres with Auth, Compute, Storage and generated Data APIs at its core, the surfaces where Supabase meets Partners and their systems are some of the most important avenues that we own - this role owns these surfaces.
This role owns a focused portfolio of those Partners. Not the platform as a whole, but a small number of strategic Partners whose integrations you are accountable for making excellent. Success here is a product measure, not a commercial one: the integration is high quality, the developers who use it are well served, and it keeps improving. That means living close to those developers, obsessing over where the integration fails them, and turning what you learn into the roadmap. It is a product and engineering job first, because the best integrations are won in architecture reviews and pull requests, not in meetings.
WHAT YOU'LL BE RESPONSIBLE FOR
- Owning the success of a focused portfolio of strategic Partners, a small number of them rather than the platform as a whole. You are accountable for the outcome of each partnership: a high-quality integration that the developers who use it reach for, and that keeps getting better.
- Living close to the developers who use these integrations. Talking to them constantly, finding where each integration breaks down in real use, and building the roadmap from that signal rather than from a Partner's wishlist.
- Deciding the right integration model for each Partner: what Supabase owns, what the Partner owns, what you build jointly, and what stays open and Partner-agnostic, reading whether the two roadmaps run together or diverge and choosing accordingly.
- Working hands-on with each Partner's product and engineering counterparts to ship. Holding your own in an architecture review and a code-level design discussion, and turning strategy into shipped, high-quality integrations rather than long conversations.
- Setting the quality bar for what a great integration looks like, and building the mechanisms (documentation, tooling, guardrails, versioning) that hold every Partner to it as adoption scales.
- Defining what success looks like for each integration and measure it honestly: adoption by the developers who use it, integration quality, and reliability in real use. Using those signals to decide how deep to go with each Partner and where to push the integration next.
YOU MIGHT BE A GOOD FIT IF YOU:
- Have 7+ years of product management on developer tools, or are an ex-founder with strong product instincts, and are technical enough to read an architecture doc, follow a design discussion, and ask the right questions.
- Are based in the San Francisco Bay Area or can travel there regularly.
- Have shipped integration or platform surfaces that other companies' systems build against, owning APIs, auth or identity flows, or developer-facing platform surfaces end to end, and can reason at the product level about how two independent systems should authenticate and exchange data: where to be open, where to be strict, and where trust lies in these integrations. Familiarity with more recent primitives like workers/agent sandboxes and developer-tooling products, or with machine-to-machine authentication, is a bonus.
- Are biased toward speed, and would rather ship something imperfect (but secure) while learning than spend another month polishing a spec.
- Build with what you own, using the surfaces on your roadmap the way a Partner would: standing up an auth flow, calling the Data API, deploying a database, wiring Supabase into another product. You form opinions through first-hand use.
- Comfortable using AI tools to compress the slower parts of the role, like research, drafting, and synthesising feedback, so you spend more time on judgment calls.
- Work async by default. Supabase is fully remote, so you make decisions in writing and move work forward without meetings.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Worldwide
Workplace: hybrid
YOUR ROLE:
The Kids & Teens Manager has overall responsibility for delivery and management for all Kids and Teen functions and programming throughout the Kids and Teens Facilities and delivering a ‘Remarkably Arabian’ experience to our guests. To ensure the Kids & Teens programming is designed specifically for children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be responsible for all the tailored Kids and Teens areas our “Sailors Shore” and “Teens Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Planning, implementation and development of our Kids and Teens activity programme offering.
Oversees the assignment of duties, responsibilities and schedules of staff and activities.
Oversees all Kids & Teens programming, daily activities and quality in all venues.
Works collaboratively with other Hotel Officers to maintain quality and maximise profit.
Responsible for ensuring accurate and timely administration and reporting for the Youth & Teen department.
Provides the Broadcast Manager with information for the digital signage and daily programme.
Responsible for delivering on Kids & Teens equipment and consumables budgets.
Frequently engages with Live Business Account Manager ashore and provides feedback and suggestions to increase Guest satisfaction.
Responsible for investigating and resolving Kids & Teens programme quality and service complaints in a timely fashion and notifies Hotel General Manager of such.
Mentors and develops the Kids & Teens Supervisor and team, providing on-the-job training
Maintains positive relations with all Guests and ensures interaction at every opportunity.
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Implement and develop all activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift
Be a good positive role model and ensure a safe cruise experience for young guests.
communicate with parents/Guardians in a positive and professional manner.
ADDITIONAL RESPONSIBILITES:
Prepare appraisals for individuals under their remit in accordance with policies.
Attends Guest functions as required by Head of Department.
Partake in inspections, trainings and meetings as required by Head of Department.
Participate in embarkation and emergency procedures.
Ensures that the set standards are kept, and staff members work according to their respective job descriptions.
Lead and Motivate using the Aroya Leadership Model.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’. For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
We always work according to the Aroya Values
VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast.
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Previous experience as a Kids and/or Teens Manager managing a team within the Education or Entertainment sectors
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with Kids/Teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: Worldwide
Workplace: hybrid
The Kids & Teens Team members are responsible for creating, hosting and providing a wonderful and unforgettable holiday experience for our youngest guests. This is delivered all within state-of-the-art facilities, allowing children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be working in the tailored Kids & Teens areas our “Sailors Shore” and “Teen Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all AROYA Cruise Saudi ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Lead, host and develop on our activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Complete guest embark and debark duties as directed by the Kids & Teens Manager
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift.
Be a good positive role model and ensure a safe cruise experience for young guests.
Communicate with parents/Guardians in a positive and professional manner.
Assist in the planning, implementation and development of our kids and teens activity programme offering.
ADDITIONAL RESPONSIBILITES:
Partake in inspections, trainings and meetings as required by Head of Department
Abiding by rules and regulations set by AROYA Cruise Saudi and/or ship’s command and attend all training programs as specified by SCL (including all inspections, safety drills & training exercises, Environmental Training and Corporate Training Programmes).
Participate in embarkation and emergency procedures
Ensure that delivery standards are upheld, and SOPs followed for all activities
Demonstrate the Aroya Values.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
AROYA BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’ For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
AROYA VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast,
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with kids/teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: Limassol Cyprus
Workplace: OnSite
ABOUT SCOREWARRIOR
Scorewarrior is an independent game studio with a single mission: to excite and unite players all over the world. For over 10 years we've been pursuing it through Total Battle — a product we continue to actively and successfully grow. We're a team of 230 self-motivated professionals who know and love their craft, and we've recently begun an active company-wide adoption of AI tools.
Our home is a great office in Limassol, Cyprus. We offer a strong relocation package for you and your family, and we put real effort into making life on the island genuinely varied and interesting.
Location & format: Onsite — Limassol, Cyprus
Full relocation support provided
THE MISSION OF THIS ROLE
To build a viable, right-sized security system for Scorewarrior — one that protects what actually matters without slowing the company down — and to own it end-to-end: from diagnosis and strategy to implementation, team, and culture.
KEY OBJECTIVES
- Build a viable security system across the core domains: IAM (access management, MFA, SSO), infrastructure security (cloud, services, network), foundational SDLC/AppSec (security in the development process and in the code), and the processes and training around them. We expect you to start with a proper diagnosis of our landscape — and design the system for this company, rather than replaying a project from a previous job.
- Own security risks and speak both languages: business language with the CTO and CEO — risk, cost, and priorities; technology language with developers and infrastructure teams — architecture, trade-offs, and practical solutions.
- Make the right build-vs-buy calls: you know the security product market well enough to tell when a problem needs a tool, when a simpler method will do, and when the problem isn't in the tooling at all — it's in habits and heads.
- Introduce security as a partner, not a blocker: embed baseline practices so smoothly that teams barely notice them; for everything on top of that — inform, help when asked, and don't push when it's not the team's priority right now.
- Define how AI tools are used safely: own the policy and guardrails for the company-wide adoption of AI tools — what data can go where, and how teams can use them productively without creating new risks.
- Build the team: hire the first security engineers deliberately — knowing who you're hiring and why — and grow the function as the company's needs grow.
JOB REQUIREMENTS
- 8+ years of hands-on experience in security — real projects you designed, implemented, and stayed around long enough to see working. At the interview, we'll ask about specific cases, decisions, and their consequences — not about frameworks in theory.
- A background that gave you real systems experience. Two paths work equally well for us: a stable security engineering career from university onwards, or a transition into security from system administration, technical support, or network engineering. What matters is the result — you understand infrastructure and architecture from the inside, not from diagrams.
- Proven experience hiring and building a team — even a small one (2+ people). What matters is that it was deliberate: you can explain who you hired, why them, and how the team was structured around the actual problems.
- Experience building a security function, not just running one. You've taken security in an organization from an unclear state to a working system: assessed the landscape, set priorities, chose what to implement and what to skip — and can show what changed as a result.
- Strong awareness of the security product market. You can tell when a problem needs a tool, when a simpler method will do, and when the problem is in habits rather than tooling — and you have real examples of each call.
- A partner's operating style. You work through engineering teams, not above them: no separate authority demands, no blocking by default. Your practices get adopted because they make sense, not because they're mandatory.
- English and Russian language at least B2 level or higher.
NICE TO HAVE
- Experience in companies closest to our context: B2C products, SaaS platforms, gamedev, or mobile apps, with company size up to 1,000 people.
- Experience working with external security providers.
- Familiarity with common security frameworks.
- Experience being the first or founding security hire in a company.
WHO THIS ROLE IS NOT FOR
We believe in being upfront about fit. This role is probably not for you if:
- Your recent years were mostly about policies, reports, and committees — and real systems are something you haven't touched in a long time.
- Your default operating mode is hierarchy: separate authority, mandatory sign-offs, and blocking by default.
- You have a proven security project you replay at every company, regardless of its actual context and needs.
- Building and leading a team is something you'd rather avoid — hiring is a core part of this role, not an add-on.
WHAT SUCCESS LOOKS LIKE
In the first months, success means a clear diagnosis: you understand our landscape, know where the real risks are, and have a plan the CTO believes in — built for this company, not imported from a previous one.
Further on, success means the security system is quietly working: baseline practices are embedded so smoothly that teams barely notice them, access and infrastructure are demonstrably better protected, and teams come to security for help rather than hide from it.
And success means the function is growing deliberately: the first security engineers are hired, you can explain why each of them, and the team is structured around our actual problems — not around an org chart.
WHY JOIN SCOREWARRIOR?
- A Great Place to Work. 99% employee satisfaction, low turnover, and colleagues who genuinely enjoy collaborating.
- Live and work in sunny Cyprus. We’re an office-first team in Limassol with a modern seaside workspace, and full relocation and visa support for you and your family.
- Shape a global hit. We’re the only European studio with a 4X strategy title in the world’s top-10. Our top-50 mobile game has grown 25x in revenue and audience in the last five years.
- Grow fast in a company that’s already strong. We’re independent, financially rock-solid, and expanding at startup speed, and we have never had lay-offs.
- Work where ideas win. Flat structure, collective decision-making, and honest feedback create full transparency and help you grow fast.
- Earn industry-leading rewards. High salaries, a 13th month, performance bonuses, and extra rewards for long service, marriage, or welcoming a child, and lunch every day.
- Feel supported at every stage of life. Private family health insurance, plus a monthly allowance for children’s pre-school, school, and university education.
- Your growth is our priority. From specialized training and certifications to language courses and books, you’ll have everything you need to keep learning.
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ОфисheadLimassol Cyprus; We offer a strong relocation package for you and your family, and we put real effort into making life on the island genuinely varied and interesting; Full relocation support provided; We’re an office-first team in Limassol with a modern seaside workspace, and full relocation and visa support for you and your family