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Location: Baku Workplace: onsite ABOUT YOU We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead technical initiatives, shape architectural decisions, and mentor engineers while building scalable systems that power products used by game developers worldwide.   Strong leadership and technical expertise in backend engineering are essential, along with extensive experience in Go, distributed systems, and production-grade infrastructure. The ability to balance technical vision with business priorities—driving modernization efforts while maintaining delivery momentum—will be key to your success in this role.   If you're passionate about building high-performing engineering teams and love creating robust, scalable solutions that empower the gaming industry, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. RESPONSIBILITIES Initiate and lead discussions on technical solutions and architecture. Influence technical decision-making and set standards for sound engineering practices. Lead refactoring and modernization efforts while maintaining delivery timelines. Identify and prioritize technical debt to ensure long-term codebase health. Collaborate with product and engineering leads to balance business goals with technical integrity. Build and deliver end-to-end software solutions in a fast-paced environment. Take ownership of production issues and define efficient triage and resolution processes. Implement robust test coverage and uphold strong code review standards. Enhance developer experience by improving tools, processes, and workflows. Act as a hands-on technical leader who guides, mentors, and inspires the engineering team. REQUIREMENTS 8+ years of experience in software development. 2+ years of experience working with Go . 2+ years of experience as a Technical Lead . Strong experience with PostgreSQL and/or MySQL . Proficiency with Git , Docker , Kubernetes , and Helm . Experience with messaging systems ( RabbitMQ and/or Kafka ). Basic understanding of frontend frameworks ( React and/or Next.js ). Basic knowledge of cloud computing ( Google Cloud Platform preferred). NICE TO HAVE Experience building scalable, secure Login-as-a-Service platforms . Deep understanding of OAuth2 , OIDC , SAML , JWT , and session/token management . Strong knowledge of social login , SSO , and federated identity . Experience designing multi-tenant identity systems with isolation and configurability. Experience delivering developer-friendly APIs, SDKs, and integration documentation . Excellent English communication skills - both technical and non-technical. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Cairo, Egypt; Rabat, Morocco As an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and support necessary for maximum productivity while working from home or remotely. Key Responsibilities: Provide technical support and assistance via phone, email, and remote desktop tools to users experiencing IT issues. Diagnose and troubleshoot hardware and software problems, including desktops, laptops, and peripherals. Install and configure software applications, operating systems, and updates as needed. Document support requests diligently and maintain accurate records of technical issues and solutions. Assist in the setup and configuration of remote workstations and ensure that all necessary IT resources are available to users. Manage and escalate complex issues to appropriate teams when necessary to ensure timely resolution. Educate users on IT best practices and provide training for new software and tools. Stay up-to-date with the latest technology and support tools to enhance the efficiency and quality of support services. Requirements Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. 1-3 years of experience in a technical support or helpdesk role. Strong knowledge of operating systems (Windows, macOS) and common software applications. Familiarity with hardware components and troubleshooting methods for computers and peripherals. Excellent problem-solving skills and the ability to explain technical issues clearly to users. Strong verbal and written communication skills, with a focus on customer service. Experience with remote support tools and ticketing systems. Relevant IT certifications (A+, CompTIA, etc.) are a plus. Preferred Qualifications: Experience working in a remote support environment. Knowledge of networking concepts and principles. Ability to work independently and manage multiple tasks effectively. Familiarity with IT service management frameworks (ITIL) is advantageous. Willingness to continuously learn new technologies and adapt to changing environments. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Doha, Qatar We are looking to recruit an experienced Senior Project Manager to lead enterprise banking software implementations for strategic client banks. This role manages complex, multi-phase projects from initiation through deployment and post-launch support, serving as the primary driver for execution with direct accountability for on-time, within-scope, and high-quality delivery. Reports to PMO Head/Operations Manager. Responsibilities Lead end-to-end project lifecycle from initiation through deployment and closure. Develop comprehensive project plans (scope, schedule, resources, risks, budget) with performance tracking against baselines. Monitor schedule, budget, and quality metrics; prepare status reports with progress, budget, schedule, risks, and escalations. Coordinate with development, QA, infrastructure, and support teams for seamless execution; facilitate progress through regular meetings and proactive issue resolution. Lead post-implementation reviews to capture lessons learned and support knowledge sharing. Serve as primary contact for assigned client banks; lead steering committee meetings and provide regular status updates. Build and maintain strong relationships with strategic and operational stakeholders; manage client expectations with clear, timely communication on progress, changes, and risks. Coordinate UAT, manage environment readiness, ensure client sign-off on critical milestones, and facilitate alignment between client and delivery teams on requirements. Identify, analyze, and monitor project risks; develop and implement mitigation strategies. Manage scope changes through formal change control processes. Ensure comprehensive, audit-ready documentation with traceability across application, database, configuration, and infrastructure; maintain adherence to ProgressSoft PM standards, banking compliance requirements, and quality standards. Conduct quality reviews with technical leads and QA teams. Requirements Bachelor's degree in Computer Science, IT, Software Engineering, Business Administration, or related field. 8–12 years progressive project/program management experience; 5+ years managing complex enterprise software implementations in banking or financial services. Proven track record delivering large-scale, multi-phase projects with regulatory oversight in Central Bank or financial regulatory environments. Demonstrated ability coordinating geographically distributed teams; experience with banking software (payment systems, core banking, financial infrastructure). Strong knowledge of PM methodologies (Agile, Waterfall, Hybrid), PMBOK/PRINCE2 frameworks, and SDLC/QA processes. Knowledge of banking domain (instant payments, payment hubs, clearing systems, mandate management), banking regulations, and Central Bank frameworks (particularly Qatar Central Bank). Basic understanding of API integrations, system configurations, database management, and infrastructure. Proficiency with PM tools (MS Project, JIRA, Zoho Projects) and strong data analysis, reporting, and visualization skills. Excellent stakeholder management and communication at all organizational levels; strong leadership and team motivation. Superior problem-solving and decision-making under pressure with meticulous attention to detail. Strong organizational and time management; ability to handle multiple priorities with cross-cultural awareness for diverse, international environments. Excellent written and verbal communication in Arabic and English; results-driven focus on delivery excellence. Preferred Qualifications PMP or additional certifications (PRINCE2 Practitioner, CSM, SAFe, PgMP, PfMP). Experience with ProgressSoft product portfolio or banking software solutions. Project implementation experience in Qatar or GCC region. Background in consulting or professional services with banking clients. Experience with agile transformation or hybrid delivery methodologies. Knowledge of emerging fintech technologies (cloud computing, API economies).

Location: Doha, Qatar The Projects Coordinator supports the planning, execution, and delivery of banking software implementation projects. This role assists in managing timelines, resources, budgets, and communication among stakeholders to ensure projects are delivered successfully, within scope, on time, and within budget. The position plays a critical role in maintaining project documentation traceability, supporting operations oversight, and ensuring compliance with regulatory requirements and PMO governance standards. Responsibilities Assist Project Managers in developing comprehensive project plans, schedules, timelines, and documentation for banking software deployments. Coordinate internal resources and cross-functional teams (development, QA, support engineers, team leads) for project execution. Monitor and track project progress and performance using appropriate project management tools and methodologies. Maintain comprehensive and traceable project documentation covering all implementation phases: application, database, configuration, and infrastructure elements. Ensure compliance with PMO standards, ProgressSoft governance policies, and regulatory requirements. Schedule and facilitate project meetings, document minutes, action items, and follow-ups with clear ownership and deadlines. Facilitate effective communication between project team members, client banks, and internal stakeholders. Support change management and release management processes, including UAT coordination and environment readiness verification. Support project closure processes, ensuring proper handoff documentation and lessons learned capture. Support the Operations Manager in daily oversight of operations, back-office processes, and post-deployment support activities. Prepare detailed reports and presentations for stakeholders, client banks, and senior management related to operations and project status. Conduct periodic reviews of operational procedures, SLA compliance, and adherence to implementation standards. Assist in coordinating support activities across dedicated client support groups and tracking issue resolution. Support contract execution tracking and ensure operational deliverables align with client engagement strategies. Support PMO initiatives related to process standardization, governance enhancement, and best practice adoption across projects. Contribute to lessons learned sessions and assist in implementing corrective or preventive actions. Assist in maintaining PMO templates, tools, and centralized repositories for project documentation and reporting. Participate in audits, health checks, and internal quality reviews to ensure compliance readiness Requirements Bachelor degree in Computer Science, Information Technology, Software Engineering, or related field. 2-4 years of experience in project coordination, project management, or a junior project management role, preferably in software implementation or banking/financial services sectors. Familiarity with project management methodologies (Agile, Waterfall, Hybrid) and PMI standards. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and project management tools (e.g., MS Project, Zoho Projects, JIRA, or similar). Understanding of software development lifecycle (SDLC) and deployment processes. Familiarity with banking domain concepts, payment systems, and financial software solutions is highly advantageous. Basic understanding of API integration, system configurations, and enterprise software environments. Strong organizational, multitasking, and time management skills with ability to manage multiple concurrent projects. Excellent verbal and written communication skills in Arabic and English. Strong attention to detail with focus on documentation accuracy and traceability. Effective problem-solving and analytical thinking abilities. Ability to work independently and collaboratively as part of cross-functional teams. Strong stakeholder engagement and client relationship management skills. Proactive approach to identifying process improvements and operational efficiencies. Preferred Qualifications PMP (Project Management Professional) certification or equivalent project management certification. PRINCE2, Agile, or Scrum certification. Previous experience working with banking clients or financial institutions. Experience with change and release management processes in enterprise environments. Exposure to regulatory compliance requirements in banking or financial services. Familiarity with ProgressSoft products and solutions (such as Instant Payment, Payment Hub, Check Clearing, Automated Clearing House, Mobile Payment, Mandate Management). Experience coordinating UAT cycles and supporting production deployments.

Location: Riyadh, Saudi Arabia Müller's Solutions is looking for a knowledgeable SAP PS Consultant for a 3-month on-site engagement. This role requires someone who can effectively deliver SAP Project Systems solutions to our clients, ensuring that projects run smoothly and efficiently. You will be on the front lines, collaborating with various stakeholders to gather requirements, develop effective solutions, and help implement best practices throughout the project lifecycle. Key Responsibilities: Consult with clients to understand their project management needs and configure SAP Project Systems accordingly. Implement best practices and methodologies for project management using SAP PS. Ensure seamless integration of SAP PS with other SAP modules for optimal project execution. Conduct user training sessions to aid client teams in effectively using SAP PS functionality. Provide support during the project lifecycle, including planning, execution, monitoring, and closure. Identify and troubleshoot any issues related to SAP PS and provide solutions to improve processes. Document project requirements, processes, and system configurations as necessary. Stay informed about SAP updates and advancements to suggest improvements to clients. Requirements Requirements: Bachelor's degree in Information Technology, Engineering, or a related field. A minimum of 4-5 years of experience working with SAP Project Systems (PS). Strong knowledge of project management processes and methodologies. Proficiency in integrating SAP PS with Finance (FI), Controlling (CO), and other related modules. Excellent analytical and problem-solving skills. Strong communication skills to effectively interact with clients and team members. Experience in delivering SAP PS training sessions is a plus. Willingness to work on-site for the duration of the contract. SAP certification in Project Systems or related fields is advantageous. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: New Cairo City, Egypt; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Amman, Jordan We are seeking a skilled Control-M Scheduler to assist with an ongoing project . The engineer will be tasked with scheduling, configuring, validating, and managing batch jobs within Control-M. All necessary scripts are already prepared; the primary focus of this role is on job scheduling and workload orchestration. Key Responsibilities: Create, configure, and manage Control-M jobs, folders, and workflows. Set up job parameters, conditions, and dependencies. Schedule jobs using calendars, time windows, and cyclic rules. Configure notifications, alerts, and job priority rules. Monitor job execution using Control-M Enterprise Manager (EM). Troubleshoot job failures and ensure timely reruns and SLA adherence. Validate job flows and logic with business stakeholders. Coordinate Linux-based command jobs, checking logs, exit codes, and permissions. Prepare documentation including runbooks, job inventories, and dependency maps. Support UAT cycles and ensure smooth operational handover. new capabilities for process improvement. Requirements Requirements: • 3–5 years hands-on experience with Control-M Workload Automation. • Strong experience building job definitions, conditions, dependencies, and calendars. • Hands-on experience with Control-M EM (Enterprise Manager). • Strong understanding of variables, parameters, Smart Folders, and scheduling rules. • Working knowledge of Linux commands and shell scripting for troubleshooting job behavior. Nice to Have • Experience in telecom environments . • Control-M Administrator / Operator certification. • Experience with workload migrations (Phase I / Phase II). Soft Skills • Strong communication and coordination skills (English required). • Ability to work with distributed teams in remote environments. • Detail-oriented with strong documentation and process discipline. • Problem-solving mindset with ability to work under SLA-bound environments. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Senior QA Engineer who is meticulous, technically sharp, and forward-thinking to join our engineering team. You thrive in fast-paced, agile environments and are passionate about ensuring quality at every stage of the development lifecycle. You are not only confident in manual testing but also eager to integrate AI driven testing tools and workflows to elevate productivity, test coverage, and defect detection.   You bring deep expertise in exploratory and structured testing, contribute to team best practices, and are proactive in monitoring production behavior and user experiences. You stay curious about emerging tools and technologies, especially AI, and know how to leverage them effectively without losing sight of the fundamentals.   If you’re excited to improve test processes, advocate for quality across teams, and drive innovation in QA through automation and AI, we’d love to hear from you.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Own and lead manual testing of complex features across multiple environments Drive exploratory and regression testing using structured documentation and product knowledge Identify, log, and track reproducible issues with precision using bug tracking tools (e.g. Jira) Analyze production logs and real-user behavior to proactively identify quality gaps Create and maintain detailed test cases, checklists, and QA documentation Collaborate with engineering and DevOps teams to ensure reliable CI/CD test coverage Evaluate and integrate AI-powered tools (e.g. test generation, log analysis, visual regression) into QA workflows Set up and manage test environments, staging pipelines, and job configurations Conduct load/stress testing and performance investigations Act as a quality advocate across sprint planning, reviews, and release cycles Mentor junior QA engineers and promote a culture of proactive quality ownership Qualifications & Skills Proven experience in software QA or testing roles, including ownership of end-to-end quality Degree in Computer Science, Information Technology, or related field Strong understanding of manual testing methodologies and defect life cycle Proficiency with bug tracking systems (e.g., Jira) and version control (e.g., Git) Practical experience using Postman and similar tools for API validation Hands-on experience with CI/CD pipelines and deployment readiness processes Proficiency with browser developer tools and basic terminal/command-line usage Strong verbal and written English communication skills Familiarity with AI-powered testing tools (e.g., test case generation, smart test prioritization, AI log analysis) Good to Have Experience with Playwright, Cypress, or Selenium for automated test development Understanding of backend technologies, APIs, and familiarity with PHP or related languages Experience working in Linux environments and using Bash scripting Hands-on with AI platforms (e.g., ChatGPT, Testim, Mabl, or AI-based bug triaging tools) in a QA context BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers

Location: Moscow, Russia; Astana, Kazakhstan As a BMC Helix System Administrator - Remote at Müller's Solutions, you will play a crucial role in managing and maintaining the BMC Helix platform to ensure it's optimized for our organizational needs. In this remote position, you will be responsible for deploying, configuring, and supporting BMC Helix applications, troubleshooting issues, and ensuring seamless integration with existing systems. Your expertise will help drive efficiency and enhance the user experience with our IT Service Management processes. Key Responsibilities: Install, configure, and maintain BMC Helix applications and modules based on business requirements. Troubleshoot and resolve issues related to BMC Helix functionality and performance. Manage system integrations, developing and maintaining workflows and automated processes. Provide technical assistance and training to users regarding BMC Helix functionalities and best practices. Monitor system performance and troubleshoot to ensure optimal operation and availability. Collaborate with cross-functional teams to gather requirements and implement changes to streamline IT operations. Document processes, solutions, and system changes for compliance and future reference. Stay current with BMC Helix updates and best practices to ensure the platform's capabilities are fully utilized. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in administering BMC Helix or similar IT Service Management platforms. Strong understanding of ITIL processes and best practices. Experience with system integrations and scripting for automation (REST APIs, JSON, etc.). Ability to troubleshoot complex technical issues effectively and efficiently. Strong analytical skills with the ability to interpret data and generate reports. Excellent communication skills for effective collaboration with team members and end-users. BMC Helix certification or related IT certifications are highly desirable. Preferred Qualifications: Experience working in a remote team environment. Knowledge of cloud infrastructures and services. Familiarity with database management and reporting tools. Proven ability to manage multiple tasks and projects simultaneously while meeting deadlines. Strong problem-solving skills and a proactive approach to identifying and resolving issues.

Location: Astana, Kazakhstan; Moscow, Russia Müller's Solutions is seeking a talented BMC Helix Consultant Developer to join our innovative team. In this role, you will leverage your expertise in BMC Helix to design, develop, and implement solutions that improve IT service management and operational efficiency for our clients. Your technical skills will be essential in configuring and customizing BMC Helix applications to meet specific client needs. Key Responsibilities: Develop, configure, and customize BMC Helix applications to fulfill client requirements. Collaborate with clients to understand business processes and translate them into effective Helix configurations. Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, and deployment. Perform troubleshooting and issue resolution to ensure optimal functioning of BMC Helix applications. Integrate BMC Helix with third-party solutions and services, using REST APIs and other integration methods. Conduct testing, code reviews, and documentation to maintain high-quality standards. Provide ongoing support and maintenance for BMC Helix applications to optimize performance and user satisfaction. Stay informed about the latest features and enhancements within the BMC Helix ecosystem. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum 3-5 years of experience as a Developer, specifically working with BMC Helix products. Strong knowledge of ITSM processes and frameworks, including Incident Management, Change Management, and Problem Management. Experience in configuring and customizing BMC Helix applications, including but not limited to Helix ITSM and Helix Digital Workplace. Proficiency in programming languages relevant to BMC Helix development (e.g., Java, JavaScript). Understanding of web services and integration techniques (e.g., REST, SOAP). Excellent analytical and problem-solving skills with attention to detail. Strong communication and interpersonal skills for effective collaboration with clients and team members. Experience with agile development methodologies and tools. BMC certifications relevant to Helix ITSM or related modules are a plus. Preferred Qualifications: Familiarity with database technologies and SQL scripting. Experience in implementing or managing cloud-based solutions. Knowledge of DevOps tools and practices.

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence. The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team. Responsibilities Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs. Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities. Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies. Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces. Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution. Meet and exceed service level agreements and performance targets through effective queue management. Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution. Enhance and maintain product documentation and internal resources to support platform users. Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products. Qualifications 2-5+ years of experience in a client-facing role within the finance industry Bachelor’s degree is required Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic Able to convey complex concepts clearly and concisely to a diverse audience High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Lagos, Nigeria; Beograd, Serbia; Limassol, Cyprus; Belarus; Moscow, Russia We’re looking for a Head of Product (Digital Collection) to shape and scale our digital collection ecosystem - from strategy and analytics to automation and technology. Your mission will be to build data-driven tools, optimize collection processes, and enhance recovery efficiency through smart products and innovation. Key Responsibilities: Develop, implement, evaluate, and continuously optimize collection strategies, tools, methods, and analytical models. Define and manage key KPIs for the collection department to ensure sustainable portfolio growth and operational efficiency. Identify growth opportunities, design and run pilot projects, test and implement new strategies. Drive process automation across collection operations — manage, assess, and modernize technical systems, including telephony and robotic solutions. Deploy and refine collection scoring models to improve segmentation and recovery outcomes. Collaborate with external vendors and technology partners to identify, integrate, and implement innovative solutions. Analyze key performance indicators for collection and pre-collection, monitor delinquency trends, and identify deviations and growth points. Automate analytics and reporting, manage the KPI system, and oversee team performance evaluation and motivation within the collection department. Requirements 3+ years of experience in a similar leadership role within a bank, microfinance organization, or collection agency. Proven experience in designing, launching, and optimizing business processes in the debt collection domain. Experience implementing and maintaining automated collection systems (including configuration of robotic tools and telephony). Strong technical acumen: understanding of APIs, system integrations, backlog management, and task prioritization. Solid SQL knowledge and ability to work with databases to analyze and optimize collection strategies. Data-driven and systematic approach to collection management — capable of translating ideas into measurable results and vice versa. Benefits Opportunity: The opportunity to work in an innovative fintech company with a global reach Benefits: Competitive salary, paid vacations and additional day-offs Growth Potential: Accelerating your product leadership career in a high-growth, innovation-driven fintech. Purpose: Build tools that empower thousands of clients to thrive and suceed.

Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive approach in providing solutions while ensuring a high level of customer satisfaction. Key Responsibilities: Provide efficient first-level technical assistance to clients using BMC Helix, addressing and resolving inquiries promptly. Troubleshoot issues related to BMC Helix, including installation, configuration, and operational challenges. Guide clients through the implementation process, ensuring effective usage of the BMC Helix platform. Document technical problems and solutions systematically to build a robust knowledge base for future reference. Collaborate with product teams to communicate customer feedback and assist in routine software updates. Participate in training sessions and webinars to educate users on best practices within the BMC Helix environment. Contribute to process improvement initiatives that enhance customer support experiences. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or related discipline. Minimum of 2 years of technical support experience, ideally within a software or IT service environment. In-depth knowledge of BMC Helix and experience with ticketing systems. Strong analytical and troubleshooting skills, with attention to detail. Excellent verbal and written communication abilities to convey complex information clearly. Ability to work independently in a remote setup while managing efficiency and productivity. Customer-oriented mindset with a dedication to exceeding client expectations. Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. Familiarity with other IT service management tools and methodologies. Prior experience in a remote technical support role. Relevant certifications in BMC Helix or IT support services are a plus. Capability to prioritize tasks effectively and work under minimal supervision.

Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions is looking for a talented BMC Helix Developer to join our dynamic team remotely. In this position, you will focus on the design, development, and enhancement of applications within the BMC Helix framework to address our clients' unique business challenges. Your expertise will drive the customization and optimization of Helix solutions, ensuring seamless integration and user experience. Key Responsibilities: Develop, configure, and maintain applications on the BMC Helix platform. Collaborate with business analysts to gather and translate requirements into functional solutions. Customize Helix functionalities to improve performance and user engagement. Conduct testing and debugging to ensure high-quality deliverables. Participate in code reviews and contribute to best practice discussions within the team. Document development processes and application designs for future reference. Keep up-to-date with the latest updates in BMC Helix and relevant technologies. Requirements Requirements: Bachelor's degree in Computer Science, Software Development, or a related discipline. Proven experience with BMC Helix or similar IT service management tools. Strong knowledge of programming languages such as Java, C#, or Python. Understanding of RESTful APIs and service-oriented architecture. Experience with database management systems, including SQL databases. Proficiency in version control systems like Git. Ability to work collaboratively in a remote team environment. Strong analytical skills with a problem-solving mindset. Preferred Qualifications: Certification in BMC Helix development or related IT certifications. Familiarity with Agile methodologies and DevOps practices. Experience in system performance tuning and optimization techniques. Excellent communication skills and the ability to interact with various stakeholders.

Location: Madrid, Spain; Paris, France; Berlin, Germany; Lisbon, Portugal; Rome, Italy As a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our service management processes. You will collaborate with technical teams and stakeholders to implement best practices and streamline operations. Key Responsibilities: Administer BMC Helix applications, including workflows, dashboards, and reports, ensuring optimal performance and reliability. Monitor system health and performance, proactively identifying and resolving issues to minimize downtime. Provide technical support and training to end-users, facilitating the effective use of the platform. Manage system upgrades, patches, and configuration changes in collaboration with cross-functional teams. Document system configurations, maintenance procedures, and best practices for future reference. Analyze system functionalities and stakeholder needs to recommend enhancements and improvements. Stay up-to-date on BMC Helix developments and contribute to the continuous improvement of our IT service management solutions. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in administering BMC Helix or similar IT Service Management platforms. Strong knowledge of BMC Helix architecture, components, and administration. Experience with incident, problem, and change management workflows within BMC Helix. Excellent problem-solving skills and the ability to work independently in a remote setting. Strong communication skills to collaborate effectively with remote teams and stakeholders. BMC certifications or relevant training in ITSM are a plus. Preferred Qualifications: Familiarity with scripting languages for automation (e.g., Python, Ruby). Understanding of Agile methodologies and experience in an Agile environment. Experience with integration of BMC Helix with other enterprise applications. Proven ability to mentor and train junior staff. Proactive approach to system optimization and user support.

Location: Delhi, India; Bangalore, India; Ahmedabad, India; Pondicherry, India; Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a MicroStrategy / Power BI Developer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Summary: We are looking for an experienced MicroStrategy / Power BI Developer and Administrator with 6–8 years of expertise in business intelligence, data visualization, and platform administration. The ideal candidate will combine strong technical proficiency with solid business acumen and design sensibility to deliver high-quality analytics solutions and ensure the smooth operation of BI platforms. Key Responsibilities: • Development & Reporting: o Design, develop, and maintain interactive dashboards and reports using MicroStrategy and Power BI. o Create optimized data models and implement advanced DAX expressions for accurate and efficient analytics. o Collaborate with business users to understand requirements and provide actionable insights aligned with accounting and IFRS reporting standards. o Ensure visual consistency and clarity through effective data visualization design. • MicroStrategy Administration: o Manage MicroStrategy environment including user management, security roles, project setup, and access controls. o Handle metadata maintenance, server configuration, scheduling, and report distribution. o Monitor system performance, perform upgrades, patch installations, and troubleshoot server or application issues. o Coordinate with IT and database teams to ensure platform stability and data integrity. o Maintain documentation for configurations, processes, and system changes. • Advisory & Stakeholder Engagement: o Act as an analytical advisor, guiding business stakeholders with insights and recommendations. o Communicate effectively with both technical and non-technical audiences. o Demonstrate a proactive, self-starting attitude in driving BI initiatives forward. Required Skills & Qualifications: • Experience: 6–8 years in BI development and administration, with strong experience in MicroStrategy and Power BI. • Technical Expertise: o Advanced knowledge of MicroStrategy architecture, administration, and security management. o Strong proficiency in Power BI, DAX, and data modelling. o Familiarity with SQL, ETL processes, and data warehousing concepts. • Business Knowledge: Strong understanding of Supply Chain and Finance. • Soft Skills: Excellent communication, problem-solving, and stakeholder management skills. • Design Sense: A keen eye for layout, design, and data visualization aesthetics.

Location: Delhi, India; Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Cairo, Egypt; Manama, Bahrain Müller's Solutions is seeking a highly skilled Temenos Technical Consultant to join our dynamic team. In this role, you will leverage your expertise in the Temenos banking platform to provide technical solutions that enhance our clients' operational efficiencies. You will work closely with various stakeholders to ensure successful implementation, customization, and optimization of Temenos products tailored to meet business needs. Responsibilities: Collaborate with business analysts and project stakeholders to gather requirements and translate these into technical solutions within the Temenos environment. Design, develop, and maintain technical specifications for Temenos applications, ensuring alignment with industry standards and best practices. Implement and configure Temenos modules and ensure seamless integration with existing systems and applications. Perform unit testing, system testing, and integration testing of developed solutions to ensure quality delivery of projects. Provide ongoing support and troubleshooting of Temenos applications, resolving technical issues and optimizing application performance. Stay up-to-date with Temenos platform enhancements and provide guidance on new functionalities and technologies. Conduct training sessions and workshops for clients and team members on Temenos best practices and technical components. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience as a Technical Consultant with a strong focus on Temenos products. In-depth knowledge of the Temenos Banking platform, including T24 and Transact. Experience in developing and customizing Temenos applications and modules. Strong programming skills in relevant languages such as Java, SQL, and relevant Temenos scripting languages. Proficiency in APIs and integration technologies related to the banking sector. Excellent problem-solving and analytical abilities to address complex technical challenges. Strong communication and interpersonal skills to collaborate effectively with clients and team members. Ability to work independently as well as part of a team in a fast-paced environment. Relevant Temenos certifications are a plus.

Location: Cairo, Egypt; Manama, Bahrain; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India Müller's Solutions is seeking a talented Temenos Functional Consultant to join our team. In this role, you will be the key link between our clients and the technology, helping them optimize their use of Temenos banking solutions. You will analyze business needs, configure Temenos applications, and provide guidance to ensure that clients achieve maximum value from their software investment. Responsibilities: Conduct comprehensive requirement gathering sessions with clients to understand their business processes and needs. Configure and customize Temenos applications to align with client requirements, focusing on modules such as Core Banking, Digital Banking, and Wealth Management. Develop functional specifications and documentation to guide development and implementation efforts. Perform system testing, validation, and quality assurance to ensure solutions meet client expectations. Provide training and support for end users, ensuring they are proficient in utilizing the Temenos system effectively. Stay abreast of the latest Temenos updates, modules, and best practices to provide informed advice to clients. Collaborate with technical teams to maintain system integrity and design database workflows. Requirements Requirements: Bachelor's degree in Finance, Business Administration, Information Technology, or a related field. A minimum of 5 years of experience working with Temenos software solutions. Strong knowledge of Temenos modules, functionalities, and related banking services. Experience in business analysis, process mapping, and system configuration. Excellent problem-solving abilities and attention to detail. Strong communication and relationship-building skills to effectively engage with clients and stakeholders. Ability to prioritize tasks and manage multiple projects in a fast-paced environment. Temenos certification or training is preferred. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Cairo, Egypt; New Delhi, India; Manama, Bahrain; Dubai, United Arab Emirates; Riyadh, Saudi Arabia As a Temenos Administrator at Müller’s Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise. Key Responsibilities: Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings. Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively. Collaborate with IT and business teams to implement system upgrades, patches, and enhancements. Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform. Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures. Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary. Stay updated with the latest Temenos releases and best practices to continuously improve system performance. Requirements Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in administering Temenos software or similar banking applications. Strong understanding of the Temenos architecture and its modules. Experience in system configuration, user management, and troubleshooting. Excellent analytical skills and the ability to work under pressure to resolve technical issues. Ability to communicate effectively with technical and non-technical stakeholders. Relevant certifications in Temenos or related fields are highly desirable. Preferred Qualifications: Familiarity with database management and SQL. Experience with integration tools and techniques within the banking domain. Understanding of ITIL processes and service management. Experience in project management methodologies. Proven ability to train and mentor junior staff in technical roles. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.