Задачи:
— Анализировать предметную область, выявлять зависимости между системами, определять границы сервисов и точки интеграции
— Готовить системные спецификации: функциональные и нефункциональные требования (производительность, безопасность, масштабируемость, надёжность), критерии приёмки, User Stories и Use Cases
— Проектировать API и контракты взаимодействий, поддерживать спецификации (OpenAPI/AsyncAPI), согласовывать интерфейсы с разработчиками и смежными командами
— Создавать и поддерживать аналитические артефакты: C4-диаграммы, sequence-диаграммы, ER-модели
— Участвовать в архитектурных обсуждениях, готовить ADR по своим решениям, проходить arch review
— Согласовывать требования с разработкой, QA и эксплуатацией, обеспечивать единое понимание задачи в команде
— Участвовать в груминге, планировании, оценке трудоёмкости, сопровождать задачи до приёмки и релиза
— Помогать QA с критериями приёмки и тест-кейсами, проверять соответствие реализации требованиям
— Поддерживать актуальность документации в Wiki и других системах хранения знаний
— Принимать в зону ответственности закреплённые подсистемы и развивать экспертизу по ним
Требования:
— Опыт работы системным аналитиком от 2 лет в командах разработки распределённых систем
— Умение собирать требования у бизнеса, переводить их в формальные спецификации и доводить до разработки без потерь
— Владение практикой проектирования API (REST, gRPC, message brokers) и описания контрактов через OpenAPI/AsyncAPI
— Понимание выбора способов интеграции: синхронный/асинхронный, очереди, события и их последствий (SLA, консистентность, failure scenarios)
— Уверенное владение нотациями UML, C4, sequence-диаграммы
— Понимание SQL и моделей данных, знание нормализации, денормализации и эволюции модели данных во времени
— Умение системно декомпозировать сложное, видеть границы между сервисами на уровне проектирования
— Опыт работы в Agile-командах, понимание ролей и процессов разработки
— Готовность брать ответственность за свои подсистемы и развивать экспертизу по ним
— Опыт работы с AI-агентами и искусственным интеллектом
Будет плюсом:
— Опыт работы с микросервисной архитектурой
— Владение BPMN
— Знакомство с практиками Domain-Driven Design
— Умение читать код для разбора реализации при необходимости
Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for an experienced Go-To-Market (GTM) Recruiter in Tokyo to partner closely with our Japan leadership team to attract, engage, and close top talent from an array of backgrounds. In this role, you’ll help build our Japan organization in a high-ownership, high-growth environment. We will look to you to advise and consult with hiring managers and interviewers, proactively source and engage future Notinos, and design a rigorous hiring processes while ensuring a delightful candidate experience.
WHAT YOU'LL ACHIEVE:
- Own the Japan recruiting process for GTM roles, primarily for Solutions Consultants (direct sales) and other GTM roles.
- Operate autonomously across the end-to-end cycle, from direct sourcing and screening through close, while ensuring a thoughtful candidate experience at every step.
- Run role kick-off meetings, define profiles, and align interview plans and scorecards to drive consistent, high-quality decisions.
- Utilize internal hiring metrics and external market data to proactively propose recommendations and solutions to leaders.
- Drive our diversity and inclusion strategy forward, with a heavy emphasis on sourcing and maintaining a well-balanced and diverse top-of-funnel candidate slate.
- Build and nurture future talent pipelines for priority Japan GTM roles.
- Establish trusted partnerships with the Japan leadership team to ensure Notion hires the right talent at the right time to achieve the company’s ambitious goals.
- Ensure scalable, structured hiring plans for all roles with a strong sense of urgency and agency, while building repeatable processes and creative solutions that help the recruiting team scale for years to come.
- Inspire candidates throughout all stages of the interview process, and build a customized close for each candidate.
- Collaborate closely with peers and cross-functional partners, including Recruiting Coordinators, HRBPs/People Partners, Compensation Partners, Recruiting Operations, Executive Operations Partners, and Revenue Operations.
SKILLS YOU'LL NEED TO BRING:
- You have at least 5 years of recruiting experience, preferably in a high-growth, in-house environment. Agency background is also welcome if you have full-cycle IT/SaaS sales hiring experience.
- You have a track record of directly sourcing, qualifying, and closing exceptional GTM talent (e.g. Sales, Customer Success, Pre-Sales, Professional Services) based in Tokyo.
- You can partner with, manage, and influence leadership stakeholders effectively. You have coached and guided hiring managers and interviewers through the full recruiting process.
- You have built diverse candidate pipelines and helped hiring managers build inclusive teams.
- You have outstanding communication and interpersonal skills in both English and Japanese (written and spoken fluency in both are required.)
- You have a relentless focus on delivering a high-touch, high-quality recruiting experience, while respecting candidates’ and hiring managers’ time.
- You can multitask and prioritize in a fast-paced, ever-evolving environment.
- You’re a team player with an optimistic attitude, and you’re comfortable wearing many hats in a smaller organization.
NICE TO HAVES:
- You have owned the end-to-end hiring process at global SaaS companies.
- You have managed roles and candidates across regions outside of Japan.
- You’re a Notion power user!
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Claude's capabilities grow, so does our responsibility to ensure those capabilities reach the right people. The Access Programs team builds the systems that verify who our customers are, grant access to advanced model capabilities for approved use cases, and ensure that access is not misused. As a software engineer on this team, you will build the identity, vetting, and access management infrastructure that underpins our trusted access programs, along with the monitoring and enforcement tooling that keeps them safe. This work sits at the center of how Anthropic deploys frontier capabilities responsibly, balancing broad access with rigorous safeguards.
Responsibilities:
Build identity verification and vetting systems (KYC/KYB) that establish who our individual and business customers are
Design and implement access control systems that grant, scope, and revoke access to advanced capabilities based on approved use cases
Build infrastructure to configure safety systems and detection thresholds on a per-customer basis for trusted access programs
Develop monitoring to detect misuse of expanded access, and tooling that enables enforcement teams to act on it
Partner closely with policy, enforcement, threat intelligence, product, research, and go-to-market teams so that access decisions are well-informed and consistently applied
Build systems that identify account compromise and takeover, apply mitigations in real time, and carry affected accounts through to full remediation
Design and build the dashboards, alerting, and internal admin tooling that give the team and its partners clear visibility into the health and outcomes of our access programs
Integrate with third-party identity verification and data enrichment vendors
You may be a good fit if you have:
A Bachelor's degree in Computer Science, Software Engineering, or comparable experience
Experience building and operating backend systems in production
Strong coding skills in at least one general-purpose programming language, and experience building software with AI coding tools
Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders
Care about the societal impacts of AI and want your work to make powerful systems safer
Strong candidates may also:
8+ years of industry software engineering experience
Experience building shared platforms or foundational services that many teams and products depend on, rather than one-off solutions for a single use case
A track record of working across functions (for example engineering, product, policy, operations, and go-to-market) to gather requirements, reconcile competing needs, and drive adoption of what you build
Experience with identity, authentication, or authorization systems at scale
Experience with KYC/KYB workflows or identity verification vendors
Experience in trust and safety, integrity, fraud, or abuse detection
Experience detecting and responding to account takeover or credential compromise
Experience partnering with operational teams to build custom internal tooling
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for software engineers to help build safety and oversight mechanisms for our AI systems. As a software engineer on the Safeguards team, you will work to monitor models, prevent misuse, and ensure user well-being. This role will focus on building systems to detect unwanted model behaviors and prevent disallowed use of models. You will apply your technical skills to uphold our principles of safety, transparency, and oversight while enforcing our terms of service and acceptable use policies.
Responsibilities:
Develop monitoring systems to detect unwanted behaviors from our API partners and potentially take automated enforcement actions; surface these in internal dashboards to analysts for manual review
Build abuse detection mechanisms and infrastructure
Surface abuse patterns to our research teams to harden models at the training stage
Build robust and reliable multi-layered defenses for real-time improvement of safety mechanisms that work at scale
You may be a good fit if you have:
A Bachelor’s degree in Computer Science, Software Engineering or comparable experience
Proficiency in Python and Typescript
An ability to work across the stack
Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders
Strong candidates may also:
8+ years of experience in a software engineering position
Have experience with integrity, spam, fraud, or abuse detection and mitigation
Have experience building trust and safety detection mechanisms and intervention for AI/ML systems
Have experience with prompt engineering, jailbreak attacks, and other adversarial inputs
Have worked closely with operational teams to build custom internal tooling
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Задачи:
— анализировать бизнес-процессы, системы и потребности партнеров;
— проектировать интеграции: REST API, Webhooks, event-driven;
— описывать AS-IS / TO-BE, BPMN и UML;
— формировать функциональные и нефункциональные требования;
— участвовать в технических переговорах с партнерами;
— выявлять архитектурные риски и контролировать реализацию;
— готовить техническую документацию.
Требования:
— 2–3+ года опыта в системном анализе в IT;
— опыт с REST API, Use Cases, User Stories, UML/BPMN;
— понимание LLM, AI-агентов и RAG;
— уверенный SQL и понимание клиент-серверной архитектуры;
— умение находить общий язык с бизнесом, продуктом и разработкой.
Условия:
— работа из офиса Astana Hub;
— график 5/2, 09:00–18:30;
— условия обсуждаются индивидуально.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in NYC, San Francisco, and Seattle
Runway is growing fast, and so is the surface area of what users need to learn. We're looking for an Education Content Specialist to keep our Help Center accurate, our Academy content well-produced, and our users set up for success from day one.
You'll sit within the Experience & Enterprise Enablement team, working closely with the Education & Enablement lead to execute against a content roadmap that spans written documentation, video scripts, and self-service resources. Every feature launch will have your fingerprints on it. You're the person who makes sure users don't have to guess.
WHAT YOU’LL DO
- Write, update, and maintain Help Center articles across product features, billing, policies, and troubleshooting — keeping documentation accurate as the product moves fast
- Coordinate with engineering and product at launch time to ensure articles are live before features ship
- Audit existing Help Center content for accuracy and discoverability; surface recommendations based on support ticket trends and user feedback
- Create and maintain self-service content — FAQs, quick-start guides, troubleshooting flows — that reduces ticket volume and helps users help themselves
- Draft scripts for Runway Academy video tutorials, walkthroughs, and course modules
- Support production of Academy content: create supporting assets, prepare materials for recording, and help get finished content published and organized
- Build and maintain a library of templates, prompt guides, and project starters across Runway's tools
- Support production and publishing of office hours, webinars, and live Q&A sessions
- Keep Help Center documentation and Academy content consistent and cross-referenced
- Track the performance of content you've produced — article engagement, search deflection, CSAT — and flag gaps to the Education & Enablement lead
- Work with legal to ensure usage policies and terms are accurately reflected in customer-facing content
WHAT YOU’LL NEED
- 2-3 years of experience in technical writing, documentation, education content, or a similar role at a software or SaaS company
- Ability to translate complex product features into clear, user-friendly language — across articles, scripts, and guides
- Experience shipping documentation on tight timelines with cross-functional dependencies
- Comfort with help center platforms (Zendesk, Intercom, or similar) and content management systems
- Familiarity with video content production and an instinct for how to structure and pace educational content
- Strong editorial judgment — you catch inconsistencies before they go live
- Organized and autonomous working style; you can manage a documentation backlog while staying responsive to urgent launch needs
- A bias toward action and a belief that no task is too small
- Familiarity building with LLMs to streamline and automate processes
NICE TO HAVE
- Experience with AI or creative tools — with genuine curiosity about how they work
- Background in or passion for the creative space — video, design, animation, or related fields
- Experience using support data (ticket volume, search queries, CSAT, completion rates) to prioritize content work
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is working on frontier AI systems that handle sensitive information at enormous scale. How we protect that data, and how we build privacy into our systems rather than bolting it on afterward, is central to our mission of building AI that is safe and beneficial.
We’re looking for an experienced Incident Response Manager to own and evolve incident management within the privacy team. This is a senior-level specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from privacy incidents. These incidents involve personal data subject to GDPR, CCPA, HIPAA and similar laws, and to the contractual commitments Anthropic makes to its customers.
You’ll be the driving force behind maturing and scaling our incident response lifecycle, from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented. You will partner closely with Privacy Legal on notifiability and communications, and with the Privacy Program team on executive and board reporting; this role owns the engineering-side programme, its metrics and its follow-through.
You won’t just manage incidents: you’ll make sure we get meaningfully better after each one.
Key responsibilities
Own the end-to-end privacy incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
Serve as incident commander for privacy incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.
Establish and run incident commander rotations within privacy, ensuring clear ownership and effective coordination during incidents of varying severity.
Drive post-incident accountability by defining how action items are captured, assigned, tracked, and completed across teams, ensuring follow-through on both tactical fixes and strategic improvements.
Gather, analyze, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organization is most vulnerable.
Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms.
Lead incident review forums (post-mortems, retrospectives) and ensure learnings are captured, socialized, and acted upon across the organization.
Partner with Privacy Legal on breach and notifiability assessments against regulatory timelines, coordinate customer and regulator communications when required, and keep privileged and non-privileged records appropriately separated.
Develop and maintain privacy incident response documentation, playbooks, runbooks, and training materials; keep them current as our products, data flows and obligations evolve.
Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time-to-detection for privacy events.
Define, develop, and track incident management KPIs and report regularly to leadership.
Support broad cross-functional training and initiatives to uplevel privacy awareness across the company (e.g. Tabletop exercises, training, talks).
Minimum qualifications
Have led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment.
Have a demonstrated track record of turning incident data into organizational improvements: not just writing post-mortems, but driving the cross-functional work to implement systemic fixes.
Are comfortable participating in on-call responsibilities and leading incident response during high-severity privacy events, including off-hours.
Have experience building and scaling operational processes from the ground up in environments where structure didn’t previously exist.
Excel at driving accountability and follow-through across multiple teams without direct authority—you know how to influence, track, and close the loop.
Have strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritization.
Are highly organized with a knack for bringing structure to ambiguous, fast-moving situations.
Have excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders, including executive leadership.
Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information.
Preferred qualifications
Have 7+ years of experience in technical program management, incident management, or security/privacy operations, with significant time spent in an incident response context.
Are familiar with privacy regulation and breach-notification obligations (GDPR, CCPA, HIPAA or similar) and comfortable working with legal counsel under privilege, or have a legal background.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is hiring a Detection & Response Engineer to own how we find and stop attacks against our infrastructure, our research environment and our products.
Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what you need to see to catch it.
You'll join the Security team and build our detection and response program the way an engineer would: detections as code, response as automation, evidence as something you can query. This is a role with real ownership: you'll own the detection program end to end, from what we log to how quickly we close an incident. You'll report to the head of security, partner with engineers across platform and research, and shape how this function grows from here.
WHAT YOU'LL DO
- Own detection and response end to end: what we log, what we alert on, how we triage and how we recover
- Write and tune detections as code across multiple cloud environments, Kubernetes, identity systems, endpoints and SaaS, and measure them on coverage and precision rather than alert volume
- Lead incident response from the first alert through containment and forensics, then write the post-incident review people actually read
- Build automation that takes toil out of triage, including enrichment, correlation, containment actions and evidence collection, and use LLM-based tooling where it holds up under audit
- Monitor AI agents and developer tooling operating inside our environment, and turn that into concrete telemetry and controls
- Partner with platform and research engineers so new systems ship with logging and response playbooks in place on day one
- Run threat hunts and tabletop exercises against the parts of the environment that worry you most, and fix what you find
- Turn incident and detection metrics into evidence for SOC 2, ISO 27001 and enterprise customer security reviews, working with our GRC team
- Participate in an on-call rotation for security incidents
WHAT YOU'LL NEED
- Hands-on incident response experience: you've triaged live alerts, led investigations and written up what happened afterward
- Experience building and tuning detections in a modern SIEM, ideally managed as code
- Working knowledge of how attackers move through cloud and Kubernetes environments (IAM abuse, container escape, credential theft, supply chain compromise) and what that leaves behind in logs
- Comfort writing Python, Typescript, Rust or another language to automate response work and connect security tools
- Familiarity with at least one major cloud platform and with Kubernetes at the level of audit logs, RBAC and workload identity
- Clear writing. Incident timelines, detection documentation and updates to leadership are all part of the job
- Judgment about what to alert on, what to automate and when to wake someone up
EVEN BETTER IF YOU HAVE
- Experience monitoring GPU or HPC-style infrastructure, or research environments with large datasets
- Experience building detections or guardrails for AI agents, LLM tooling or MCP servers
- Cloud forensics experience: disk and memory acquisition, cloud audit trail reconstruction, chain of custody
- Published open source detection content
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is hiring an Infrastructure Security Engineer to secure the platform our models are trained and served on. The role covers Kubernetes platform security, cloud identity and access, software supply chain, tenant isolation in the serving layer and the research infrastructure behind our models.
Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline, and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what the platform has to enforce to stop it.
This is a hands-on engineering role on the Security team. You'll write policy, tooling and infrastructure code, work in the platform team's repositories, and ship controls that hold up in production.
WHAT YOU'LL DO
- Design and ship security controls in our Kubernetes ecosystem: admission policy, RBAC, workload identity, network policy and runtime hardening across every cluster we run
- Harden the software supply chain from dependency intake through build and deploy, including package firewalling, artifact signing and provenance, and admission controls that block what doesn't pass
- Own cloud IAM and identity architecture: least-privilege roles, short-lived credentials and workload federation
- Secure research infrastructure and training pipelines, including access to model weights and datasets, without slowing down the people using them
- Threat model new platform components before they ship and turn the findings into concrete requirements the owning team can act on
- Build guardrails for AI agents and developer tooling operating inside our infrastructure
- Write infrastructure as code and policy as code, and treat security configuration with the same review and rollout discipline as any other change
- Give the incident response team what they need when infrastructure is involved: fast answers about how a system works and what to shut off
WHAT YOU'LL NEED
- Hands-on experience securing Kubernetes in production: you've written admission policies, debugged RBAC and workload identity problems and understand how a cluster gets compromised
- Working knowledge of cloud IAM and networking on at least one major cloud platform, including how identity federation and short-lived credentials actually work
- Experience with infrastructure as code and GitOps-style deployment, and the habit of shipping security changes through the same pipeline as everything else
- Comfort writing Python, Typescript, Rust or another language to build tooling, not just scripts
- An understanding of software supply chain attacks and the controls that stop them: signing, provenance, SBOMs, admission enforcement
- Clear writing. Design docs, threat models and explanations to engineers who don't work in security are all part of the job
- Judgment about which controls to enforce, which to recommend and how to roll out a breaking change without breaking the company
EVEN BETTER IF YOU HAVE
- Experience securing GPU or HPC-style compute, training pipelines or research environments
- Experience with policy engines and admission controllers (Kyverno, OPA Gatekeeper, Falco or similar)
- Multi-tenant isolation design in a cloud environment: ABAC, scoped credentials, per-tenant boundaries
- Experience producing security architecture evidence for SOC 2, ISO 27001 or other audits and customer assessments
- Open source contributions or published work in cloud or Kubernetes security
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Office of the Chief Commercial Officer is a small team that works directly with our CCO, go-to-market leadership, and company leadership on Anthropic’s highest-priority commercial initiatives. We take on problems that do not sit cleanly inside one team, such as standing up a program that spans Product, Finance, Legal, and Sales, or preparing the material our executives and Board use to make decisions. Our commercial business is growing faster than its operating processes can be built, so a growing share of the job is stepping into gaps and running something important, while making sure other teams are building the capabilities to permanently own.
You will own workstreams end to end. One week that means running the go-to-market side of a pressing situation, from the communications plan for customers and account teams to the daily readout for executives. Another week it means building the analysis behind a resourcing decision or a new program and writing it up for the CCO. This is an internal role. You will report to the CCO’s chief of staff, and you will have an unusually broad view of how the company makes decisions.
Key Responsibilities:
Drive priority go-to-market initiatives from plan to delivery, removing blockers, escalating early, and connecting the right people across teams at the right time
Build the analysis, draft the document or deck, and turn input from many teams into a recommendation executives can act on
Prepare content for the CCO and leadership team, including weekly staff meetings, updates to the Office of the CEO, Board materials, and leadership offsites
Track the go-to-market organization’s top priorities and keep a current view of status, owners, and risks
Act as a bridge between go-to-market and Product, Finance, Legal, Safeguards, and Research, so that what account teams hear from customers reaches product decisions and those decisions reach account teams in a usable form
Step in where something important has no clear owner, run it until it has a permanent home, and hand it over cleanly
Close out same-day executive requests quickly and to a high standard
You may be a good fit if you:
Have 4+ years of experience in management consulting, strategy and operations, a chief of staff team, or a similarly rigorous environment working with senior executives
Structure ambiguous problems well and get to a clear recommendation
Can get to a number yourself in a spreadsheet, in SQL, or with Claude, check it against a second source, and explain where it came from
Write and speak clearly and briefly for executive audiences
Are as willing to maintain the tracker and chase the last open items as to write the strategy
Are comfortable with significant autonomy and with priorities that shift on short notice, pay close attention to detail, and know when to escalate
Build trust quickly with senior people across the company who are short on time
Use AI tools as a core part of how you work
Care about Anthropic’s mission and about getting safe, useful AI to customers
Strong candidates may also have
Experience in technology, SaaS, or enterprise software, or exposure to go-to-market strategy, sales operations, or customer success
Experience running a product launch, a program office, or another cross-functional effort with many owners and a fixed date
Familiarity with how large enterprises buy and adopt technology, including security, legal, and procurement review
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.
We are looking for a General Manager to own Custody & Compliance at GoMining — the business line responsible for how customers move funds into and out of our ecosystem safely, quickly, and reliably.
This is not a traditional compliance role. You will own the entire direction as a business and product — from custody infrastructure and KYC/AML to deposits, withdrawals, Travel Rule, fraud controls, provider relationships, and customer experience.
Your goal is to build a system where compliance protects the company without becoming an unnecessary barrier for legitimate customers.
You will own the strategy, economics, product roadmap, delivery, key metrics, and engineering team behind the direction.
Responsibilities
Business & Product Ownership
Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results.
Define and track the key metrics for deposits, withdrawals, KYC, fraud, and customer activation.
Improve the speed and conversion of customer onboarding and money movement.
Balance risk prevention with customer experience and commercial impact.
Build financial and operational models and make decisions based on measurable business outcomes.
Work directly with C-level stakeholders on strategy and priorities.
Custody & Money Movement
Own custody infrastructure and relationships with custody providers.
Own deposit and withdrawal flows across the GoMining ecosystem.
Improve transaction processing speed, reliability, and success rates.
Identify bottlenecks and continuously improve the customer experience around money movement.
Manage incidents and critical issues related to customer funds.
KYC, AML & Travel Rule
Own the operational implementation of KYC, AML, and Travel Rule requirements.
Build scalable compliance operations, including case management, decision SLAs, escalation processes, and operational workflows.
Ensure compliance controls are effective without unnecessarily reducing conversion.
Continuously analyze false positives and missed fraud cases.
Work closely with Legal and Risk while maintaining ownership of the customer and business outcome.
Fraud & Risk
Develop fraud prevention guardrails across deposits, withdrawals, and customer verification.
Monitor fraud losses and false-positive rates.
Build data-driven approaches to identifying suspicious activity.
Ensure risk controls scale together with transaction volume.
Providers & Partnerships
Own relationships with custody, KYC, AML, and infrastructure providers.
Negotiate commercial and operational terms.
Reduce dependency on individual providers where appropriate.
Drive integrations together with engineering teams.
Hold providers accountable for agreed service levels.
Team & Delivery
Lead a dedicated engineering team and work directly with the Tech Lead.
Own priorities, backlog, releases, and delivery.
Set clear goals and measurable outcomes for the team.
Hire, develop, and make performance decisions when required.
Use AI and automation to keep the team lean and increase execution speed.
Requirements
Strong hands-on experience in crypto custody, payments, KYC/AML, or related financial infrastructure.
Experience owning custody and compliance processes in a crypto exchange, wallet, broker, crypto bank, BaaS, custody platform, or similar environment.
Practical experience with platforms such as Fireblocks, Copper, BitGo, Uphold, or similar.
Strong understanding of KYC, AML, Travel Rule, transaction monitoring, and fraud prevention.
Experience building operational compliance processes at scale.
Experience working directly with external providers and negotiating commercial terms.
Strong product and commercial mindset.
Ability to understand how compliance decisions affect conversion, revenue, and customer experience.
Strong analytical skills and comfort making decisions based on data.
Technical literacy and ability to work directly with engineers.
Experience managing teams and owning delivery.
Experience in crypto or fintech is highly preferred.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: United Arab Emirates
Paid Social Manager (Meta Ads) — Remote
About us
SF Marketing Agency is a performance marketing agency based in Dubai. We run paid social, automation and lead generation for B2B and B2C businesses (SMB and mid-market) in the UAE and English-speaking markets.
We're looking for someone who wants to work hard, learn fast and get very good at Meta Ads, inside a team that uses AI in its daily work.
What you'll do
Set up and launch Meta Ads (Facebook/Instagram) lead generation campaigns for agency clients
Run 5+ client ad accounts at the same time
Check ad accounts daily: budgets, statuses, policy flags and restrictions, account health
Manage and optimise live campaigns: test audiences, offers and creatives
Track and analyse CPL, CPQL (cost per qualified lead), CPA (cost per acquisition / order), CTR and CPM
Prepare performance reports for the internal team
Brief designers and copywriters on creatives, and edit or assemble simple creatives yourself
Use AI tools every day: creating and testing creatives, writing ad copy, analysing data, automating routine tasks
Set up Meta Pixel, Conversions API and UTM tracking
Requirements
English: Upper-Intermediate (B2) or above, written and spoken
2+ years of hands-on Meta Ads experience in lead generation (agency experience is a strong plus)
Case studies that prove your results: ad spend → leads → CPL/CPA
You've brought down CPL or CPA on live accounts, and your case studies show how
Experience running 5+ ad accounts at once
Hands-on setup of Meta Pixel, Conversions API and UTM tracking
Hands-on use of AI tools (ChatGPT, Claude or similar) for creatives, copy, analysis and automation
Design skills: comfortable in Canva, Figma or Photoshop, with a good eye. You can fix a creative yourself or give a designer clear feedback
Self-driven: you test ideas on your own and don't wait for instructions at every step
Nice to have
Google Ads or TikTok Ads
CRM tools (GoHighLevel or similar), GTM, GA4
Terms
Full-time, remote
Working hours overlap with Dubai (GMT+4): you must be based between GMT+1 and GMT+7
Pay: base from $1,200/month + performance bonus tied to client results (CPL/CPA targets) + quarter bonus for company targets.
Employment type and payment method: discussed individually
How to apply
Everything in English. Applications in any other language will not be reviewed.
Your CV
Your case studies (ad spend → leads → CPL/CPA)
A short note: why you, and which accounts you run now
УдалённоUnited Arab Emirates; Working hours overlap with Dubai (GMT+4): you must be based between GMT+1 and GMT+7
Location: Barcelona, Spain
Join COLIBRIX ONE – Innovating the Future of Payments
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
As a Senior Account Manager at Colibrix One, you'll take full ownership of our most complex and strategically important merchant relationships. Beyond managing a larger portfolio, you'll act as a go-to expert within the Account Management team: mentoring colleagues, sharing best practices, and helping raise the standard of client service across the team. This is a senior individual contributor role, ideal for an experienced fintech professional who wants to deepen their impact without moving into formal people management.
Key Responsibilities:
Own a portfolio of high-value, high-volume, and complex merchants, acting as their trusted advisor and single point of contact across finance, compliance, and operations
Lead onboarding of complex or higher-risk merchants, including in-depth document review and close collaboration with Compliance on enhanced due diligence
Handle escalations and sensitive client situations, driving them to resolution and protecting long-term relationships
Identify growth opportunities within your portfolio (upsell, cross-sell, volume expansion) and contribute to client retention and revenue targets
Monitor portfolio performance and client health, proactively flagging risks and proposing action plans
Mentor and coach Account Managers: support them with difficult cases, share knowledge, and help new team members ramp up
Contribute to training materials, internal playbooks, and onboarding guides for the team
Act as the voice of the client internally, feeding insights to Product, Compliance, and Operations to shape improvements and new solutions
Challenge existing processes and lead initiatives that improve efficiency and client experience
Ensure the client database and account records for your portfolio are accurate and up to date
Your Profile:
Strong client-first mindset with a track record of building long-term B2B relationships
Confident communicator, able to negotiate, influence, and hold difficult conversations with senior client stakeholders
Natural mentor who enjoys helping others grow and sharing expertise
Strategic and analytical thinker, comfortable working with data to assess portfolio performance
High level of autonomy: able to manage a complex workload and make sound decisions independently
Proactive and solution-oriented, with the confidence to challenge established norms
What you need to succeed in this role:
2+ years' experience in account management or a similar client-facing role within a regulated entity (payments, banking, or fintech)
Proven experience managing key or strategic accounts, including complex merchant onboarding
Solid understanding of payments products, merchant risk, and compliance requirements (KYC/KYB, AML)
Experience mentoring or informally coaching colleagues is a strong advantage
Higher education in Business Management, Economics, or a related field is an advantage
Excellent written communication skills and the ability to explain complex topics clearly
Fluency in English and Russian (additional languages are an asset)
What We Offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
English / Spanish classes
Opportunity to receive reimbursement for work-related training/courses
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Задачи:
— Сбор и анализ требований, трансформация их в системные требования, постановка задач на разработчика;
— Разработка и согласование проектной документации (модели данных, диаграммы последовательности);
— Проектирование архитектуры сервиса;
— Оформление релиза во внутренних системах;
— Контроль реализации требований на всех этапах жизненного цикла АС;
Требования:
— Умение грамотно формулировать Use Cases, User Story;
— Опыт в проектировании UI/UX;
— Опыт интеграции информационных систем с применением различных интеграционных решений (Web-service (SOAP, REST), ESB);
— Опыт в проведении приемки реализованного функционала, организации тестирования и сдачи проекта заказчику;
— Знание принципов построения ИТ систем и микросервисной архитектуры;
— Знание нотаций моделирования процессов BPMN, UML;
— Опыт проектирования ER-модели;
Условия:
— Возможность участия в интересном проекте;
— Возможность профессионального и карьерного роста в компании;
— Опыт работы в команде профессионалов;
— Уровень заработной платы обсуждается индивидуально;
— Гибридный формат работы.
Образование, опыт и профессиональный уровень:
— Базовое образование в области экономики, информационных систем, математики, статистики или смежных дисциплин.
— Опыт работы бизнес-аналитиком от 4 лет.
— Опыт сбора, анализа и формализации бизнес- и функциональных требований.
— Опыт работы с несколькими стейкхолдерами (бизнес, IT, операционные команды), согласование и защита требований.
— Участие в полном цикле разработки: от выявления потребностей до внедрения и поддержки решений.
— Опыт работы со сложными системами и интеграциями.
Работа с требованиями:
— Умение выявлять, структурировать и документировать требования (БФТ, ТЗ, user stories, use cases).
— Определение и проработка критериев приемки.
— Опыт декомпозиции требований до уровня задач, понятных системным аналитикам, разработке и тестированию.
— Поддержка команды на этапах реализации и тестирования (разъяснение требований, участие в обсуждениях решений).
Анализ и моделирование:
— Уверенное владение нотациями и инструментами моделирования: BPMN, UML (диаграммы процессов, последовательностей, состояний).
— Описание и оптимизация бизнес-процессов (as-is / to-be).
— Способность работать с данными: анализ, выявление закономерностей, формирование выводов.
Инструменты:
— Опыт работы с системами управления требованиями и задачами: Jira, Confluence или аналоги.
— Использование инструментов моделирования и прототипирования (например, Draw.io, Figma, Visio).
Коммуникация:
— Умение проводить интервью со стейкхолдерами и выявлять реальные потребности.
— Навыки проведения рабочих встреч: обсуждение требований, согласование решений.
— Четкое и структурированное документирование.
— Способность объяснять сложные вещи понятным языком для разных аудиторий.
Личностные качества:
— Системное мышление и внимание к деталям.
— Ответственность за качество требований и конечный результат.
— Самостоятельность в работе и проактивность.
— Гибкость и умение работать в условиях изменений.
— Желание и способность углубляться в технические детали при необходимости, без выполнения роли разработчика.
Условия:
— Работа в динамично развивающейся организации Правительства Москвы.
— Официальное оформление.
— Высокопрофессиональная команда.
— Стабильная заработная плата.
— Офис на станции метро Кунцевская.
ОфисМосква
Sofia, Bulgaria; Time Zone:
India, Bangalore; Time Zone:
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