Вакансии

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for highly organized candidates with good quantitative ability for the position of Fleet Manager. Fleet Managers are responsible for assisting in the recruitment of quality drivers into the fleet, maintaining detailed records of vehicle servicing and inspection and scheduling regular vehicle maintenance to ensure operational efficiency, among other duties. Moreover, Fleet Managers will need to discipline drivers who are not making efficient use of their time, requiring excellent leadership and decision making skill. Responsibilities: Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict schedules. Registering and licensing all vehicles under their management. Finding ways to cut costs and maximize profits. Developing strategies for greater fuel efficiency. Maintaining detailed records of vehicle servicing and inspection. Scheduling regular vehicle maintenance to ensure operational efficiency. Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules. Monitoring driver behavior and ensuring a high level of customer service. Utilizing GPS systems to monitor drivers and track vehicles in case of theft. Requirements: 2+ years in a logistics role. Experience in the transportation industry. Outstanding organizational skills. Analytical mindset and good problem-solving skills. Attention to detail. Exceptional interpersonal skills. Excellent written and verbal communication.

Location: Yerevan, Armenia Description A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently. Responsibilities Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow Requirements Degree in Economics, Finance, Business, Mathematics, or other relevant fields Proven working experience in data/ business analysis Experience working with large datasets attained through multiple channels Strong understanding of data modeling concepts Strong mathematical and analytical mindset Advanced practical knowledge of MS Excel is a must Demonstrated knowledge of SQL and ETL processes Experience with Power BI is a huge plus Experience with programming languages or statistical packages like Python or R is a plus Familiarity with CRM tools and programs is a big plus Ability to work in a fast-paced environment and adapt to changes Logical and problem-solving mindset Hardworking and flexible personality with a high sense of responsibility Ability to effectively multitask and prioritize tasks Passion, drive, and motivation to continuously learn new things Strong communication and presentation skills

Location: Yerevan, Armenia Description: We are looking for a Head of Digital Marketing Department to join our team. The ideal candidate will have a strong digital marketing background, a strategic mindset, and excellent leadership skills. You’ll collaborate with cross-functional teams to ensure optimal performance and data-driven decision-making. Responsibilities: Develop and implement digital marketing strategies to ensure user engagement, and maintain engagement across the Company’s digital platforms, including paid media, SEO, social media, content marketing, etc. Define monthly/quarterly content promotion strategies, approve action plans, and monitor their execution across social platforms by introducing engaging content and campaigns that will increase brand awareness and customer engagement Oversee the planning, execution, and improvement of paid media campaigns (PPC, display, social advertising) to ensure maximum ROI and customer engagement Develop and monitor SEO strategies to increase organic traffic, and improve search rankings via effective keyword research and link-building Analyze campaign performance, user behavior, and campaign effectiveness using Google Analytics, other data management platforms, and analytics tools Plan annual, quarterly, and monthly budgets for paid advertising campaigns Provide annual, quarterly, and monthly performance reports, define and measure KPIs Collaborate with relevant units within the Company to increase customer satisfaction through a common strategy Constantly monitor emerging trends, technologies, and tools in digital marketing. Implement innovative strategies to stay ahead of competitors and accelerate growth Supervise and coordinate the department's activity Delegate tasks and supervise their implementation according to the deadlines established. Provide guidance, mentoring, and performance evaluation to ensure efficient execution of objectives Organize and monitor the onboarding process of new hires Ensure all digital marketing activities comply with the RA Law on Advertising, as well as other legislative and regulatory requirements related to the field Perform other functions assigned by the immediate supervisor and arising from the duties of the position Requirements: Master’s degree in Marketing, Digital technologies, or a relevant field Proven work experience as a Digital marketing unit manager Demonstrable experience in designing and implementing successful digital marketing campaigns Proficient in MS Office (particularly Excel) and data manipulation Excellent knowledge of English and Russian languages Strong understanding of how all current digital marketing channels function Solid knowledge of online marketing tools and best practices Hands-on experience with SEO/SEM, programmatic media-buying, and CRM software Familiarity with web design Experience in data analysis and reporting Excellent analytical and project management skills Strong team management and communication (written and verbal) skills Analytical thinking with strong math skills Good time management skills, including prioritizing, scheduling, and adapting as necessary Ability to work on multiple projects with different objectives simultaneously The ability to think strategically and develop innovative marketing strategies

Location: Amman, Jordan We are looking to recruit a highly motivated Product Owner with a genuine interest in technology and a passion to deliver cutting-edge and high-quality software products. Responsibilities Understand the overall product Attend team meetings including daily standups, planning, reviews and retrospectives Provide vision and direction to the team and stakeholders throughout the project Elicit and gather requirements from multiple sources, such as customer/stakeholders interviews and meetings, documents analysis, and research Identify functional and non-functional requirements and document them in a clear, concise, and complete manner Determine technical feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solution Analyze the impact of new requirements and changes, providing estimates to the effort needed for delivery. Participate in the software design process with the development team Document and demonstrate solutions by developing documentations, flowcharts, layouts, diagrams, charts, code comments. Author high quality product documentation such as, business requirements documents, software requirements specifications, interface specifications, and API contracts. Build and prioritize product backlog by populating it with user stories and defining their acceptance criteria Conduct backlog grooming and management, iteration planning, and elaboration of the user stories Accept completed user stories to ensure the work fulfills the acceptance criteria Demonstrate iteration/product to customers and product management and gather feedback Requirements Previous working experience as a Product Owner / Business Analyst or a similar field for 2-5 years BSc in Computer Science, Engineering or similar relevant field In-depth knowledge of Agile/Scrum processes and principles; certification is a plus Outstanding communication, presentation and leadership skills Excellent verbal, written, and interpersonal skills in Arabic & English Excellent team player Excellent organizational and time management skills Sharp analytical, problem-solving, and research skills Attention to details Excellent knowledge in UML Excellent knowledge of building APIs and services using REST, Soap, etc. Excellent knowledge in project management tools such as Gitlab, JIRA, etc. Background in software development is preferred Experience in payment systems is a plus Authorities Decide if a feature is accepted of not and hence merged on not Decide on what does a feature include and the system behavior Decide on iterations’ priorities Review, accept iteration outcomes