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Location: Remote (Canada); Remote (US) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE We're hiring a Staff Content Designer to be the voice of investing at Wealthsimple. The person who takes calendar spreads and margin calls and makes them make sense, without dumbing it down or drowning it with jargon. You’ll be embedded on product teams and partner closely with design, product, and engineering to build experiences that our clients love. This isn't a polish-the-copy-at-the-end role. You'll be in the room shaping what we build and how to position our products — not just the final words on the screen. WHAT YOU'LL DO - Write the hard stuff. Options, margin trading, predictions, perpetuals, futures — you'll write and rewrite the content so it all makes sense to a first-time investor and a seasoned trader. - Work AI-first. From shipping your own code changes to prototyping and research — you’ll use AI to increase your impact in every part of the product lifecycle. - Collaborate with product and design on key initiatives. You’ll work early and often with product and design to shape the product direction for big, challenging projects — not just tighten the copy once the decisions are already made. - Make the team faster and better, not just yourself. Templates, patterns, content standards, workflows, and of course AI. You’ll find ways to automate processes to scale content while ensuring quality. SKILLS YOU BRING - 7+ years in content design or UX writing at a senior or staff level. - A learner’s mindset. You don't need a finance background but you have experience that demonstrates your willingness to go deep on something unfamiliar and become a subject matter expert. - Experience working with AI to increase your impact or empower others. - Experience developing content standards, or integrating product content best practices and guidelines into a design system. - Ability to think strategically about content and design while also executing on the details at a tactical level. - Ability to juggle multiple competing priorities and work quickly and decisively across different contexts. You know when to sweat the details and when to move quickly. - Experience empowering others through mentorship, coaching, and sharing best practices + techniques. - Ability to work with Marketing, Brand, Legal and Compliance teams to deliver unified and consistent messaging across all touch points. - A great collaborator and listener who loves to work together to understand and solve client problems. WHAT TO SEND US - A portfolio with 3 or more case studies that shows how you used writing and design to improve the user experience and drive business outcomes. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE USER RESEARCHER ROLE ⭐️ At Alan, research is not a checkpoint. It's a compass. Our User Research team sits at the intersection of product, design, and engineering, making sure every decision is grounded in what our members actually need, feel, and experience. As a User Researcher at Alan, you will gather and prioritize the most important questions from across the company, and design the right research to answer them. That means running interviews, diary studies, surveys, and usability sessions throughout the full product cycle, not just at the end. You'll then turn those findings into insights that are clear, compelling, and genuinely useful to the teams who need them. You'll work hand in hand with Product Managers, Designers, and Engineers, and collaborate closely with our analytics and data science teams to tell a complete story about our product. You'll also help grow research culture across Alan, sharing your craft and mentoring teammates along the way. At Alan, great research drives great product. If you love figuring out what people truly need and translating that into decisions that matter, this role is for you. ⭐️ IF YOU HAVE SOME OF THE FOLLOWING, YOU MAY BE A GREAT FIT ⭐️ You may be a great fit at Alan if you have: - 4+ years of experience as a product/user researcher in a tech environment, with strong hands-on expertise in qualitative methods: interviews, diary studies, think-aloud usability testing, and direct observation - Solid quantitative research skills: you're comfortable with survey design, sampling, crosstabs, and core statistical concepts - Sharp critical thinking: you quickly identify what research is worth doing, scope it efficiently, and deliver insights that are focused and actionable - A strategic mindset: you know how to partner with product stakeholders, communicate the value of research, and tie your findings to concrete business impact - Compelling communication skills: you turn complex findings into clear narratives that resonate with any audience - Experience mentoring junior researchers or non-researchers, with the ability to give clear, actionable feedback that helps others grow - You're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to leverage and how LLM systems behave in production. - You care about healthcare. Alan's mission has to genuinely matter to you. For us this is essential, not a nice-to-have. - English fluency, written and spoken - (As a plus) Fluency in French, Spanish, or another European language For this role, we hire within the D-E level range. 🌍 HOW WE WORK - Based in (or within commuting distance of) one of our hubs (Paris, Bordeaux, Marseille, Brussels, Madrid, or Barcelona), with the ability to work onsite twice per week. 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. You want to know more about Alan? 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work.

Location: Spain, Remote Workplace: remote The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. Within 1 month, you will: Master our Platform's core user experience and the Collaborative Learning methodology Become a platform expert (from a user & admin perspective) and get certified on our methodology. Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. Identify and execute your updates on the Engagement Academy to align with the latest product releases. Define your quarterly priorities in relation to the Support & Services roadmap with your coach. Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. Within 6 months, you will: Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content). Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training). Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care. You are recognized for your listening and teaching skills You express your ideas in a clear and concise manner, both in writing and orally You are proactive and prefer working in a strong results-oriented culture A past experience in the learning industry is a plus You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German and English. Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary and a variable component 📈 Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies. Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our LEC Coach Case Study Meeting with our LEC Coach and a member of the team Clarification Meeting with our Head of professional Services EMEA Culture Fit Meeting with our VP Global Professional Services Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Berlin, Remote Workplace: remote The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. Within 1 month, you will: Master our Platform's core user experience and the Collaborative Learning methodology Become a platform expert (from a user & admin perspective) and get certified on our methodology. Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. Identify and execute your updates on the Engagement Academy to align with the latest product releases. Define your quarterly priorities in relation to the Support & Services roadmap with your coach. Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. Within 6 months, you will: Lead a project to improve the One-to-Many strategy (e.g., new webinar formats, gamification of the Academy, or localized content). Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. Take full ownership of a recurring team pillar (e.g.,being the internal referral for complex solution training). Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care. You are recognized for your listening and teaching skills You express your ideas in a clear and concise manner, both in writing and orally You are proactive and prefer working in a strong results-oriented culture A past experience in the learning industry is a plus You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German adn English Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits: Work From Home perks, 1 month parental leave for the second parent. Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 Interview Process: Phone Screen with our Talent Acquisition Manager Discovery Meeting with our LEC Coach Case Study Meeting with our LEC Coach and a member of the team Clarification Meeting with our Head of professional Services EMEA Culture Fit Meeting with our VP Global Professional Services Offer ! Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🤖 WHO WE ARE Alan Clinic. A health companion and a digital clinic for everyone. We're a small team within Alan, on a mission to redefine the future of care by democratizing access to medical expertise. The Clinic is two crews building one experience: - Mo. An intelligent, empathetic, multimodal LLM-based conversational AI assistant able to prescribe, triage, and proactively follow up on care. We kicked off in 2023 and launched Mo to all our French members (1M) in Q1 2026, making it the first safe AI health companion live at scale in Europe. - Clinic Platform. The medical services behind the conversation: chat with health practitioners, teleconsultation, and care programs across primary care, mental health, and physiotherapy. Imagine giving every person in the world instant, 24/7 access to personalised medical expertise (through chat, voice, or video) with AI agents working in tandem with real doctors and the health system. That's what we are building 🤖🏥. 🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH We're building a medical experience that works reliably, safely, and at scale. An AI agent, and the clinic behind it. You'll lead the engineering team and you'll keep building alongside them. The crews work at the intersection of product engineering, ML engineering, and medical expertise. As their engineering leader, you own: - 💬 The team behind the most memorable chatting experience. Hiring, onboarding, honest feedback, and the mix of skills Mo needs as it grows. Talent density is yours to own. - ➕ The architecture for Mo's next chapters. More context, new skills, new countries. You guide the calls on our architecture and agentic framework, and you stay close enough to the code to make them well. - 🏥 The platform that turns conversations into care. Chat with health practitioners, teleconsultation at national scale, and the tooling doctors and therapists use every day. You drive alignment with the crews and medical teams on the other side, so members get from words to actions. - 🛡️ Operational excellence. Mo and teleconsultation are real-time services that have to be live 24/7. Latency, error rates, incident response, and an on-call rotation that doesn't burn people out. If you're excited by the idea of building the future of healthcare, this is the team for you. We're at the start of the journey. If you're curious, here https://arxiv.org/abs/2411.12808 is a paper we published recently. ⚡ WHY THIS ROLE IS SPECIAL - Dual impact: Shape both technical excellence and team growth - your engineers become better while building better products - Leadership growth: Influence engineering culture, mentor future leaders, and drive technical strategy that shapes the future of healthcare delivery - Startup speed, Alan's platform. Mo operates with the focus of a startup, on top of Alan's infrastructure, distribution, and health expertise. Small team, huge reach. - Stakes that make the work matter. In medical AI, reliability and safety are the product. Every call you make on quality, architecture, and evaluation is a call about our members' health. 🔍 WHAT WE'RE LOOKING FOR We're looking for an engineering leader who gets excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in healthcare. LEADERSHIP EXPERIENCE - 3+ years leading engineering teams, with a track record of building high performers. - You partner with other product functions as a true equal: you shape the roadmap, name trade-offs honestly, and help the team commit to what it can actually deliver. TECHNICAL FOUNDATIONS - Experience establishing engineering excellence standards, with the ability to guide architectural decisions. - First-hand experience shipping AI or LLM products to production is a big plus. - You're excited and eager to keep writing code. You still review it, and you still ship some yourself. - Comfortable with modern development practices and AI-assisted development tools. WHAT WE VALUE - Curious, self-starting, humble, collaborative, and eager to grow. - You develop people as much as you develop products. - Ex-founders are typically a great fit in our team. MISSION ALIGNMENT - Healthcare technology and innovation excite you - You understand that great engineering teams are built on psychological safety and continuous learning But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Atlanta, GA (Hybrid) The Position CallRail is seeking a curious, strategic, and results-focused Senior Product Marketing Manager to lead the development and execution of go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement and insights platform.  This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to shape how businesses adopt and get value from AI. You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will be expected to look around corners, identify opportunities and challenges before they become obvious, and push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption. What You'll Do Own the positioning and messaging for CallRail’s AI products, serving as the expert on our buyers, market, and competitive landscape. Own performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and drive results. Recommend pricing and packaging strategies that drive acquisition, product usage, and revenue growth. Stay ahead of AI adoption, buyer trends, and the competitive landscape, proactively identifying opportunities and insights that shape product, go-to-market, and investment decisions. Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to the broader CallRail platform and customer value. Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and recommend where and how we should go to market. Act as the voice of the customer, by collecting and synthesizing research, feedback, and product usage to uncover needs and influence product and GTM strategy. Partner across Marketing and Sales to test messaging, promotions, segmentation, verticalization, and GTM strategies, then scale what works. Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value. Lead go-to-market launches for new products and capabilities, aligning cross-functional teams from strategy through execution. Develop and maintain competitive intelligence analyzing competitor's offerings to identify potential gaps, opportunities to differentiate, and contribute to CallRail's competitive intelligence. Represent CallRail as an external thought leader through speaking engagements, written content, and industry conversations. What You'll Need BBS/BA and 7+ years experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus. Deep, proven expertise in market research, positioning, messaging, pricing, and go-to-market strategy. Track record of leading product & feature launches and GTM strategies that drive measurable revenue and adoption. Strong strategic judgment, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations. Proven ability to independently lead complex initiatives from strategy through execution. Operate effectively in a high-velocity, ambiguous environment while maintaining strong judgment and attention to detail. Exceptional communication and writing skills, with a talent for making complex products and ideas simple and compelling. Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics. Strong analytical mindset, with the ability to turn large data sets into clear insights and strategic recommendations. Looker experience is a plus. Strong cross-functional influence, with the ability to challenge assumptions, align teams, and shape decisions across Product, Sales, Marketing, and leadership. Strong prioritization and judgment, with the ability to independently balance competing priorities and focus on the work that will have the greatest impact. If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays. Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.

Location: Atlanta, GA (Hybrid) The Position CallRail is seeking a curious, strategic, and results-focused Product Marketing Manager to develop and execute go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement, and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to help businesses adopt and get value from AI. You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will use customer insights, market trends, and data to identify opportunities and improve results. You will be expected to bring forward ideas, insights, and recommendations that push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption. What You'll Do Own positioning and messaging for the CallRail products you support, grounded in a strong understanding of our buyers, market, and competitive landscape. Track performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and recommend actions. Contribute to pricing and packaging strategies that drive acquisition, product usage, and revenue growth. Stay current on AI adoption, buyer trends, and the competitive landscape, surfacing insights that inform product and go-to-market decisions. Partner with Product to turn complex capabilities into simple, compelling narratives that connect individual features to broader customer value. Analyze customer, product, and sales data to uncover patterns, define segments, size opportunities, and shape go-to-market strategies. Act as the voice of the customer by collecting and synthesizing research, feedback, and product usage to uncover needs and shape product and go-to-market strategy. Partner across Marketing and Sales to develop and test messaging, promotions, segmentation, verticalization, and go-to-market strategies, then apply what works. Enable Sales and Support with the messaging, training, and tools they need to clearly communicate customer value. Lead go-to-market launches for new products and capabilities, coordinating cross-functional teams from planning through execution. Develop and maintain competitive intelligence to identify market gaps, competitive threats, and opportunities to differentiate CallRail. What You'll Need Bachelor’s degree and 4+ years of experience in strategic marketing or product marketing, ideally within MarTech, AI, or B2B SaaS. Experience with marketing attribution and SMB audiences is a plus. Strong experience in market research, positioning, messaging, pricing, and go-to-market strategy. Track record of leading product and feature launches that drive measurable business results. Strong strategic thinking, with the ability to cut through complexity, identify what matters most, and turn insights into clear recommendations. Ability to independently own initiatives from strategy through execution while collaborating closely with cross-functional partners. Able to move quickly through ambiguity without sacrificing judgment or attention to detail. Excellent communication and writing skills, with a talent for making complex products and ideas simple and compelling. Extremely comfortable manipulating and analyzing large datasets, with fluency in Excel/Google Sheets and performance metrics. Strong analytical mindset, with the ability to turn large datasets into clear insights and strategic recommendations. Looker experience is a plus. Strong cross-functional collaboration and influence skills, with the ability to build alignment across Product, Sales, and Marketing. Strong prioritization skills, with the ability to balance competing priorities and focus on the work that will have the greatest impact. If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays. Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.

Location: Toronto Headquarters Workplace: OnSite BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM Great work happens in spaces designed for it. Wealthsimple's Workplace Operations team is responsible for delivering safe, functional, and welcoming environments for our people. We believe in unreasonable hospitality - going beyond what's expected, in ways big and small, to remove friction and create space for people to focus on what matters. As part of the team, you'll help shape how our office experience scales, creating a best-in-class workplace that enables our employees to do their best work and helps drive the business forward. ABOUT THE ROLE As Lead, Workplace Operations, you own the experience of the physical workplace itself: the systems, facilities, F&B, and workplace safety that every Wealthsimpler relies on, across every hub in Canada and the US. You set the roadmap and govern the standard for all of it, end to end. This is a hands-on operational role reporting to the Senior Manager, Real Estate Operations within People Operations, so you're the person people escalate to when there’s an operational issue with no playbook, and you’ll be trusted to make the call. WHAT YOU’LL DO - Own the annual workplace operations roadmap across all hubs, set priorities against department goals, and drive programs from planning through rollout. Act as the primary escalation point for operational issues where there is no established playbook. - Run day-to-day workplace operations across building systems, facilities, F&B, and physical space, setting the service standard across hubs and ensuring issues are resolved quickly, consistently, and with a hospitality mindset. - Own the maintenance and physical space lifecycle across all locations, including preventive maintenance, reactive repairs, capital planning, minor works, moves, and refurbishments. Ensure work is planned properly, business continuity is protected, and standards remain consistent regardless of who executes locally. - Lead workplace vendor and contract management, including sourcing and vetting partners, RFPs, contract standards, SLAs, performance management, and escalation. Hold vendors accountable for cost, quality, and service. - Own the workplace operating budget across all hubs, set the annual envelope, allocate spend across programs and sites, manage forecasting and approvals, and drive cost optimization while maintaining service standards. - Own a visible, proactive workplace health and safety framework across all locations, keeping requirements, processes, and practices aligned with local regulations across Ontario, other provinces, and US states. - Turn ticketing, utilization, occupancy, and service data into decisions that improve workplace operations and inform portfolio planning. Identify recurring bottlenecks, build scalable solutions, and take on team oversight as the function grows. SKILLS YOU’LL BRING - 6-8+ years in Workplace Operations, Facility Management, or Property Management, with real ownership of programs, budgets, and vendor relationships rather than just delivery support - An activated vendor network: contractors, trades, facilities vendors you already know and trust, so you can move on day one - and you can speak to how you vet them and hold them to a high standard. - Hands-on experience running minor works and moves from scope to completion - budgets, contractors, business continuity, and consistency of standard regardless of who’s executing locally, with real accountability for the result. - Contract and RFP experience: you can turn a service need into a standard, run the RFP process end to end and negotiate the SLA yourself. - A data-driven approach: you build the framework and the measurement to inform workplace decisions, and use good judgment to bring AI tools into the mix, speeding up reporting, spotting patterns, and driving faster solutions. - Strong communicator, built for change. You take a rollout that could land as noise and turn it into a clear plan so people understand what's changing and why, not just that it happened. - Working knowledge of Ontario's Occupational Health and Safety Act (OHSA), along with building code and fire safety requirements, with the judgement to keep a framework current as local requirements shift. WHO YOU ARE - High agency. You see a gap and close it, and you’d rather ask forgiveness than permission - Comfortable with ambiguity and shifting priorities. You make great decisions without a perfect playbook and build the answers as you go. - An instinct for hospitality. You notice the small things and don’t wait to be asked before fixing them. - A builder. You’d rather design the scalable solution than patch around the same problem again. You take ownership of the outcome, not just your piece of the process. - Steady under pressure. You take the hard thing, work through it calmly, and the people around you never feel the panic, just the resolution. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote (Canada); Remote (US) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE TEAM Our team, Consolidation, owns the first mile of the Wealthsimple relationship: onboarding, the homescreen + first layer of the app, and our Tiers program (Premium and Generation). Our job is to get new clients in the door, funded, and consolidating more of their financial life with Wealthsimple. Our fastest-growing segment this year were high-net-worth clients. We're seeing real organic pull, and continuing to grow net deposits at the rate we have means winning larger, more complex relationships. Clients who today are typically served by private bankers and expect a level of service, product depth, and recognition that we need to meet and then beat. That's the mandate for this role: continue to expand Wealthsimple’s growth upmarket. It means evolving our Tiers program into something a high-net-worth client would choose over their bank, and it means using what we know about a client to make a sharper, more personal case for bringing the rest of their financial life here. Convincing millions of Canadians to consolidate their financial lives at Wealthsimple is the mission we've been on for over 10 years, and we're looking for someone who can lead the next phase of this work and own it end to end. WHAT YOU'LL DO - Help define the product vision and strategy for how Wealthsimple wins and serves high-net-worth clients, and own the roadmap to bring it to life. - Lead the planning, development, launch, and iteration of a step change in our Tiers program. The service, product depth, and recognition that makes a client choose us as their primary financial institution. - Build the personalized experiences that compel clients to consolidate: understanding a client's current financial life and making the case, in-product, for moving it to Wealthsimple. - Working across the funding and consolidation funnel end to end, from a client's first session through to a fully consolidated relationship. Crafting the right incentives, onboarding journey, and product experiences along the way. - Support a cross-functional team of engineers, designers, and data scientists as we collectively explore new ways of working. - Partner deeply with other product teams and departments across the company (e.g. Marketing, Operations, Client Experience, Legal and Compliance, and more). You'll own a meaningful piece of this directly and influence a much larger piece through others. - Help elevate the Product Management practice at Wealthsimple and create an inclusive and supportive team culture. SKILLS YOU BRING - Years of shipping products people actually love — across both customer-facing and platform work. You've owned a product (or a big chunk of one) and know how to lead complex, cross-functional projects without losing momentum. - A bias to ship. We don't do endless debate. The fastest way to know if something works is to put it in front of clients — so we ship, learn, and iterate. - Enough technical fluency to keep up with engineers — you can talk architecture and tradeoffs, and you're hungry to learn what you don't know yet so you can make better calls. - A real belief in financial inclusion — you want to build things that give more people access to financial freedom, not fewer. - Bonus: Experience building, shipping, iterating and growing products from 0 to 1 over multiple years. We know building new client experiences that client love will require a sustained multi-year effort. WHO YOU ARE - A systems thinker. You can take a messy pile of use cases and distill them into one simple, elegant solution. - A strong technical partner. You work hand-in-hand with engineering to turn a logical design into a real technical architecture. - Comfortable in the grey. You can take raw, messy data (qualitative or quantitative) and pull out the actual problem, the real insight, the requirement that matters. - A rigorous thinker. You don't skip steps. You work through problems systematically, and you know the difference between a good answer and a fast one. - Scrappy, and happy to wear different hats. Sometimes that means building a business case. Sometimes it's mapping a workflow. Sometimes it's sitting across the table from a vendor or regulator and negotiating the details. - A clear communicator. You can take something complicated and make it simple, without losing what matters. - A collaborative, empathetic leader. You know how to work with a wide range of stakeholders and make sure everyone's voice actually gets heard. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Lyon, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.   ⭐️ OPERATIONS AT ALAN The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency. As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting! Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan. We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them. We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.   Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6   📍JOIN ALAN OPERATIONS TEAM IN LYON   The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) . Their core responsibilities (+- 70/80% of the time) are to: - Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉 - Ensure the day-to-day follow up and monitoring of our operations - Flag risks and opportunities In details, your missions are: - Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation) - Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers - Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity - Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally) - Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …   ⭐️ OUR RUN ORGANISATION ⭐️ Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are: Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc). Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, …. Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims. Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy. Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.   ⭐️ EXPERIENCE ⭐️ For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you: - Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries - Worked in Support functions (Customer Support, People Operations etc) - Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications - Handled event coordination   ⭐️ SKILLS ⭐️ - Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members - A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction ! - Analytics skills, to be able to dive into our data - Highly organised with exceptional follow-up skills, with strong attention to details - Strong and structured in written and verbal communication in English as well as in French or Dutch - Able to work and learn independently in a fast-paced environment - Adaptable: you show flexibility and a strong ability to adapt to variable situations - It’s even better if you have experience in the insurance or the healthcare industry   🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE We’re looking for a Senior Lead, Credit Card Growth to own how we acquire new Credit Card clients and deliver against ambitious growth targets. You’ll own the growth model, projections, roadmap, and execution across every acquisition lever at our disposal. A major focus of the role will be building and scaling our offer engine — testing and optimizing sign-up offers, welcome bonuses, referral incentives, and other promotions to drive incremental growth. You’ll partner closely with Product on product-led growth opportunities and with channel leads across paid, search, affiliates, referrals, lifecycle, and other acquisition channels. Where there isn’t an owner, you’ll build and run the channel yourself. We’re looking for someone analytical, highly hands-on, relentless about results, and willing to find or invent new ways to grow. WHAT YOU’LL DO - Own the growth plan: Build and maintain the model for how we’ll hit Credit Card new-client targets, and translate it into a clear, prioritized growth roadmap. - Build the acquisition engine: Own the plan for delivering new clients across paid, search, affiliates, referrals, lifecycle, partnerships, and new channels — partnering with channel owners where they exist and directly owning execution where they don’t. - Own the offer engine: Develop and optimize sign-up offers, welcome bonuses, referral incentives, and other promotions to drive incremental growth efficiently. Run a high-velocity experimentation program to continually improve performance. - Obsess over the funnel: Know the acquisition and application funnel inside and out, identify the biggest opportunities to improve conversion, and work closely with Product to prioritize the product growth initiatives that will have the greatest impact. - Deliver the number: Be accountable for hitting Credit Card new-client targets. Know where growth is coming from, where we’re behind, and what needs to change to close the gap. WHAT YOU’LL BRING - A track record of building 0→1 growth playbooks, owning ambitious targets, and exceeding them. - Demonstrated ability to deliver tangible growth, not just develop strategy or manage programs. - A highly analytical, hands-on approach to growth, experimentation, forecasting, and execution. - A relentless, channel-agnostic mindset: you’ll use any channel that works — and build a new one if you need to. - Strong cross-functional leadership and the ability to drive results through Product and channel teams without directly owning them. Nice to have - Experience in credit card growth - Experience building or optimizing incentive offer programs - Experience with credit card affiliate programs - Comfortable using SQL to analyze performance and uncover growth opportunities WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. ABOUT THE ROLE We're looking for a Growth Manager to own performance and lifecycle marketing for our active trader and crypto business. This role runs the programs that grow our self-directed trading and crypto segment - acquiring high-intent traders and crypto investors through the channels they live in, converting them into funded active traders, and deepening engagement through lifecycle across the trades, products, and benefits that drive volume and revenue. You'll own paid media and lifecycle end-to-end, from media buys on trader and crypto-native channels through in-app journeys that turn a new account into an active, funded trader. You'll partner closely with Product, Product Marketing, Lifecycle, Sales/BDR, and Analytics; operate with a high degree of day-to-day autonomy; and be accountable for funded active-trader and crypto engagement outcomes. WHAT YOU'LL DO - Own active trader and crypto demand generation across the channels traders and crypto investors live in — paid social (X/Twitter, Cashtags), trading platforms (TradingView), finance and crypto media (Yahoo Finance), trading and crypto newsletters, SEM, and influencers/community — measured through to funded accounts and sustained trading activity, not clicks. - Own the media buys end to end — plan and manage budgets, negotiate placements and rates with vendors, run creative and landing-page testing, and diagnose what's working (reactivation vs. acquisition, channel vs. landing page) rather than just reporting spend. - Own the trader and crypto lifecycle alongside Lifecycle and Product — activation, first-trade, funding, and "nearly active" re-engagement journeys across Braze content cards, AT status screens, and rewards. Bring performance and LCM best practices to how these journeys are built, even where you're not hands-on-keyboard for every send. - Drive go-to-market for active trader and crypto products and benefits — options, futures, margin, USD, and crypto (spread pricing, coin selection, staking) — coordinating paid, lifecycle, web, and product surfaces into a single launch, and owning the brief end to end. - Build and maintain clear reporting across the trader and crypto funnel — first touch through sign-up, funding, first trade, and retained trading value. Partner with Analytics on incrementality and true lift, and make clear recommendations on where to double down, test, or pull back. - Run a consistent testing cadence across creative, audiences, offers, and landing pages, and turn what you learn into repeatable programs. - Actively embed AI tools into performance and lifecycle workflows — creative and copy iteration, audience research, landing page iteration, and campaign experimentation. - Contribute to the quarterly plan alongside other Growth leads, then own delivery against it. WHAT YOU BRING - 4–6 years in performance marketing, growth, or lifecycle marketing with a track record of generating high-quality consumer demand and optimizing it through to downstream value. - Deep hands-on experience in paid media — you've owned budgets and managed campaigns across platforms like Google, Meta, X, YouTube, or programmatic, negotiated with vendors, and optimized for downstream value rather than cost per click. - Lifecycle marketing depth — you've built or owned activation, onboarding, nurture, or re-engagement journeys and understand how lifecycle compounds the demand you generate. Hands-on with a lifecycle platform (Braze, Iterable, HubSpot, or similar) is strongly preferred; at minimum you bring the best practices and can direct the work. - Experience marketing to engaged, high-intent audiences who know the product and compare it closely to alternatives — you understand how messaging, channel mix, and creative shift for that kind of buyer. - Strong cross-functional partnering — you've worked closely with Product and Analytics (segment definitions, funnel diagnosis, incrementality) and Product Marketing (messaging, GTM briefs), and made those relationships an advantage. - A demonstrated habit of using AI to accelerate your work — creative at scale, research and enrichment workflows, faster insight from data. You treat AI as a core part of how you work. - Analytical mindset — you use data to diagnose funnel problems, prioritize opportunities, and recommend change, not just report on results. NICE TO HAVES: - Personal or professional familiarity with self-directed investing, active trading, or crypto — options, margin, futures, high-frequency trading, or digital assets — and the platforms and communities traders live in (X/FinTwit, TradingView, trading and crypto newsletters, YouTube). - Experience running go-to-market for a product or benefit launch across paid, lifecycle, and product surfaces. - Experience in consumer fintech, investing, brokerage, trading, or crypto platforms. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. THE ROLE As a Senior Tax Planner on our Wealth Management team, you'll ensure that financial plans built for our high-net-worth clients are optimized for tax efficiency. Your job isn't to build a financial plan from scratch — it's to take an already sound plan and push it further: identifying every applicable strategy and maximizing tax alpha for each and every wealth management client we serve. This is a role for someone who thinks like both a tax expert and a financial planner. You'll need the technical depth to spot the strategy, and the CFP-level fluency in financial planning to know how it fits into the bigger picture of a client's plan. We move fast here, and we expect this role to move with us. Naive ambition is one of our core values — and this team pushes hard to find better, faster ways to do the work, including using AI as a genuine extension of how we operate. Unlike traditional roles in this space, this position is fully salaried with no commission structure or sales targets. WHAT YOU'LL DO - Review and optimize financial plans across our $1MM–$3MM client segment (with some exposure up to $5MM), ensuring every applicable tax strategy has been identified and applied - Maximize tax alpha for every wealth management client — finding the incremental value that even a good plan misses - Act as the internal liaison to our Advisor team on complex tax strategies, including building and modeling those strategies as needed - Apply your expertise to complex situations involving corporations, trusts, and estates - Support occasional client-facing conversations on sophisticated tax planning questions — note that you will not be providing specific tax advice directly to clients or acting in the capacity of their accountant - Contribute to the ongoing evolution of our "CPA Designed" financial planning offering - Bring an AI-native mindset to the role — using AI tools to work faster, model strategies more efficiently, and raise the bar on what the team can deliver WHAT YOU BRING - CPA designation required - CFP designation required, with genuine comfort and fluency in financial planning — this isn't a tax-only role - 5+ years of experience in tax planning, wealth management, or financial advisory roles - Strong knowledge of Canadian tax law and financial planning strategies - Proven track record of implementing effective tax optimization strategies for HNW clients - Experience with Conquest strongly preferred - Excellent communication skills, with the ability to explain complex tax concepts clearly to advisors and clients alike - A client-first mentality in everything you do - An AI-native mindset and enthusiasm for using AI tools to move faster and work smarter - Bilingual (English/French) capability is a significant asset WHY YOU'LL LOVE WORKING HERE - A purpose-driven role focused on client outcomes, not sales targets - The chance to challenge industry norms and put clients first, for real - A fast-moving, ambitious team that isn't satisfied with the status quo - Access to cutting-edge fintech tools and an AI-forward way of working - Career growth in a rapidly expanding company - Competitive salary and benefits package - Be part of revolutionizing how wealth management is delivered in Canada WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Guatemala About the Role We are seeking a highly professional, reliable, and patient-focused Female Bilingual Medical Receptionist / Front Desk Virtual Assistant to support a busy Women's Health medical practice with two locations. The ideal candidate will serve as an extension of the practice's front-desk team, handling a high volume of incoming patient calls, scheduling appointments, updating patient information, and ensuring patients receive timely and professional assistance. This is a fast-paced, patient-facing role that requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities while working remotely. Key Responsibilities Answer a high volume of inbound patient calls across multiple practice locations. Help prevent missed calls and ensure patients receive timely assistance. Schedule, confirm, reschedule, and manage patient appointments. Respond to routine patient questions professionally and accurately. Enter and update patient information in the practice's EMR system. Maintain accurate patient charts and appointment information. Use Nextiva to manage incoming and outgoing practice calls. Make outbound calls to patients when needed. Coordinate with the existing front-desk team through Google Chat . Learn and follow the practice's Women's Health workflows, appointment types, and internal abbreviations. Provide a professional, friendly, and patient-centered front-desk experience. Support daily administrative workflows while maintaining patient confidentiality and HIPAA standards. Ideal Candidate We are looking for someone who is: Female and comfortable supporting a Women's Health practice. Highly organized and detail-oriented. Comfortable managing a busy phone queue. Friendly, professional, and confident when speaking with patients. Able to remain calm and efficient in a high-volume environment. Proactive about following up and preventing missed patient communication. A strong team player who can coordinate effectively with an existing front-desk team. Quick to learn new workflows, appointment types, and medical systems. Important Note This role is primarily focused on front-desk operations, inbound calls, patient scheduling, and patient communication . The practice is looking for a dedicated professional who can help manage their phone traffic and provide excellent administrative support rather than someone focused primarily on prior authorizations or insurance verification. If you are a bilingual female healthcare professional with strong medical front-desk experience, excellent communication skills, and the ability to thrive in a fast-paced environment, we encourage you to apply. Requirements Required Qualifications Female candidate required based on the client's specific staffing preference for this role. Fluent in English and Spanish , both spoken and written. Strong English communication skills with a clear, professional, and neutral/American-sounding accent. Previous experience as a Medical Receptionist, Medical Front Desk Coordinator, Healthcare Virtual Assistant, or similar patient-facing administrative role . Comfortable handling a high volume of inbound calls in a fast-paced medical environment. Strong appointment scheduling and patient communication experience. Experience entering and updating patient information in an EMR/EHR system. Excellent multitasking, organizational, and time-management skills. Professional, friendly, and patient-focused communication style. Comfortable working remotely and collaborating with a team through online communication tools. Reliable internet connection and a professional remote work environment. Preferred Qualifications Hands-on experience with ModMed (Modernizing Medicine) . Previous experience using Nextiva or similar VoIP/phone systems. Experience supporting a Women's Health, OB/GYN, or related medical practice . Familiarity with medical terminology and Women's Health appointment workflows. Experience working with multiple practice locations or high-volume medical offices. Benefits Please note that this is a full-time contractor position (40 hours per week) with a starting rate negociable depending on skillset and experience. The schedule is Monday through Friday, 9am-5pm, EST.

Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Want to know more? Read this article https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d on our Engineering career path. 🛠️ THE STACK Python/Flask, Typescript, React, React Native on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it. 🤖 THE INFRA CREW - WITHIN THE TECH FOUNDATIONS AREA 🎯 Mission: - Tech Foundations - enables product crews and creates the environment to thrive, combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless. - Infra - is one of its crews. Its mission: operate and evolve the foundations Alan runs on (multi-cloud infrastructure, data platforms, observability, and the operational practices around them) so that product crews ship safely and quickly, members never feel the platform underneath, and the business can expand to new countries without re-inventing how we run. 🔭 Scope: 1. Cloud foundations & multi-cloud architecture: own and evolve Alan’s cloud footprint, Infrastructure-as-Code stack (Terraform, Terramate), and the architectural decisions enabling international expansion. 2. Data & application platforms: operate and evolve the foundations product crews build on: PostgreSQL/Aurora, our events pipeline, async workloads, and database migration tooling, without leaking complexity into product code. 3. Reliability, observability & on-call: own Alan's platform uptime and latency SLOs end-to-end. Evolve our observability stack (Datadog), the incident response process (Incident.io http://Incident.io), and the shared on-call rotation across the area to keep it sustainable as we scale. 4. Governance & compliance enablement and FinOps: own the cross-cutting concerns no single domain holds, infrastructure cost (FinOps), IAM posture, backup and disaster recovery, exit strategy, with automation and reporting that scales beyond the crew. 5. AI-augmented infrastructure operations: make AI assistants a first-class citizen for incident investigation, runbook execution, and toil reduction, so engineers spend their time on high-leverage work. 👀 Focus for 2026: In 2026, we're growing the team significantly to step up impact across four bets: - Multi-cloud expansion: revisit our cloud strategy as we go international, and launch new geographies. - Decoupling for scale: evolve service architecture to carry Alan 2.0 from 1M members today to 10M. - Operational excellence: raise the quality bar end-to-end by overhauling observability, on-call, and cost management practices. - AI-augmented infra ops: make AI assistants a first-class part of investigation, troubleshooting, and toil reduction, so engineers spend time where leverage is highest. ⭐ IS IT YOU WE’RE LOOKING FOR? EXPERIENCE WE VALUE - 3+ years in Platform engineering, DevOps, Site reliability engineering or equivalent roles. - You have strong experience with cloud platforms (especially AWS or GCP). - You're comfortable writing code for automation and tooling (e.g. API, internal command line, developer portal) and willing to work in Python/Typescript (but you don’t need to have experience with those 2 languages!). - You have touched observability, monitoring, alerting or incident management tools and practices. - You are able to design and implement robust infrastructure systems with a focus on reliability and observability. - You can maintain our uptime targets while optimizing infrastructure costs. - You’ve built and maintained internal or external tooling (e.g. API, web interface, internal command line, configuration as code, etc) for other engineers. MINDSET WE VALUE - You treat infrastructure and platform engineering as product work: engineers & members are your customers, and infrastructure should feel effortless. - You’re hands-on: writing code is the bulk of the job (Python, TypeScript, Terraform). You ship what you write to production yourself, then operate it: rollouts, alerting, on-call, incident response. - You're an enabler: you measure your impact by how fast product crews ship features without ever consulting you. The harder you've worked, the less they have to engage you. - You build reusable patterns: guardrails, libraries, and reliable-by-default abstractions that prevent outages and runaway cost at scale. - You’re fluent in English (French is not required). For this opportunity, we are aiming to hire above C1 level range https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d. But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. 🌍 HOW WE WORK - Location: You must be legally eligible to work in France, Belgium, or Spain. - Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work #LI-DNP

Location: EMEA+ Time Zone (UTC 0:00~UTC+08:00); APAC; Americas Time Zone (UTC -07:00 ~ UTC-04:00) Workplace: Remote BILLING & ACCOUNTS RECEIVABLE ANALYST (SAAS) 🌍 Where do we hire from? Check that your country appears on this page https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?usp=sharing. For this role, you’ll have at least 5 hours daily overlap with our UK-based Finance team. Hi there, I'm Rene Pavlides, Head of Finance at TestGorilla. I’m excited to share more about the Billing & Accounts Receivable Analyst role and our team. ABOUT TESTGORILLA At TestGorilla, we're on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we’re building the world's leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do. Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We’re all AI-fluent builders who care deeply about replacing bias with fairness. After empowering thousands of companies to hire smarter and faster, we’re now unlocking the next phase of our scale-up journey - where you'll play an instrumental role in creating a world where skills matter most! ABOUT THE ROLE As our Billing & Accounts Receivable Analyst, you'll own customer billing, accounts receivable and collections for our subscription business. You'll investigate invoice and payment discrepancies, resolve them directly with customers, reconcile billing and payment records against the ledger, and fix the processes that keep causing them. You'll join a lean, three-person, AI-empowered Finance team, working directly with our Head of Finance and Senior Financial Controller, with lasting and broad ownership from day one. Billing, AR, collections and reconciliation are core, permanent responsibilities. What grows is the build side. As you learn our systems and reporting definitions you'll take ownership of MRR/ARR reporting, and we'll expect you to automate the manual workflows behind it rather than maintain them. If you'd rather fix the process than work the queue, that's the part of this job that gets bigger. RESPONSIBILITIES In this role, your responsibilities will include: - Upholding TestGorilla's behaviors and fostering an inclusive, supportive culture. - Owning customer billing end to end, including invoicing, subscription changes, payment queries, refunds, failed payment recovery, credit notes and corrections within agreed approval limits, and working with Customer Success on complex or sensitive billing cases. - Owning accounts receivable, collections and dunning (via Upflow), resolving failed payments and billing disputes directly with customers. - Getting to the root cause of recurring billing issues and fixing the underlying process, rather than just resolving individual cases as they come up. - Owning reconciliations across billing, payments, subscription reporting and the ledger, explaining timing and definition differences, and producing MRR/ARR movement reporting and analysis that helps Finance understand what has changed and why. - Improving and introducing Finance automations around AR, billing and reporting, and moving routine work towards exception-based processing. - Supporting billing platform, pricing and packaging changes from a Finance perspective: defining requirements, testing outcomes and monitoring exceptions, and partnering with Product and Engineering when a technical change is needed. WHAT YOU'LL BRING We're looking for someone who: - Is passionate about TestGorilla's mission to help one billion people find their dream jobs. - Has excellent written and verbal communication skills in English. - Thrives in a high-autonomy, async-first, remote-only environment. - Has personally owned customer billing and AR or collections, including investigating exceptions and following issues through to resolution. - Has personally resolved complex customer billing or payment issues directly with customers. - Has run customer billing in a subscription or other recurring-revenue business, and is hands-on with a subscription billing platform such as Chargebee, Zuora, Recurly, Stripe Billing, Maxio, Paddle or similar. - Is skilled at reconciliation, and able to independently work through why two financial or customer datasets don't agree. - Has strong Excel or Google Sheets skills. - Is comfortable using AI and automation to reduce manual work, and can point to a recurring Finance process they personally improved or automated. Most people in this role will have at least four years of relevant experience. We haven't set an upper limit, because we care far more about what you've owned and how you've progressed than the number of years. We seek diversity and encourage applications from everyone, even if your experience doesn't exactly match the description. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement - let's buck that trend! BONUS SKILLS While these skills aren't a requirement, we'd be very interested to hear from you if you have any of the following: - Experience with a subscription billing platform such as Chargebee, Zuora, Recurly, Stripe Billing, Maxio or Paddle. - Experience with a collections platform such as Upflow. - MRR, ARR, churn or subscription-revenue reporting. - SQL or self-service BI tools such as Looker, Metabase, Power BI or Holistics. - Experience building or maintaining automations using tools like Claude, n8n, Zapier, Make or Python. - Multi-currency billing, pricing/packaging changes, or ERP migrations. - A professional accounting qualification. WHAT'S IN IT FOR YOU? Please note: In this role, you’ll be hired as an Individual Contractor. - Global Team: Join a fully remote, mission-driven team from around the world. - Competitive compensation: Receive competitive pay of between €43,440 and €54,300 per year + Share Appreciation Rights (SARs). - Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life. *Check out the countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?usp=sharing. - Remote work budget: €1,000 available each year, or up to €2,000 from day 1 if you're buying a laptop! - Growth & development: Invest in yourself and your career with a 3.5% L&D budget per year and clear growth opportunities. - Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches. - Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being. INTERESTED? At TestGorilla, we believe your skills speak louder than your resume. That's why we champion a skills-first approach, using cutting-edge, AI-powered assessments to uncover your true skills and experience match. When you apply, you'll get to experience our platform firsthand by taking an assessment – it's your invitation to shine and show us what you can do! While our platform is powered by AI, every hiring decision is made by humans. Check out our Applicant Privacy document https://docs.google.com/document/d/1-9ao3Njzsdjm_jzrExZzPRVGgBdW3C_GP3B900p6RwE/edit?tab=t.0#heading=h.n34f6s4yss1g to see how we protect your data. Concerned about test anxiety or need help with the assessment? We've got you covered. Please check out our candidate support page https://candidates.testgorilla.com/hc/en-us for any questions. Accommodations are readily available as part of the assessment setup, and requesting support will never impact your application.

About Upsun (formerly Platform.sh): Upsun is a cloud application platform designed for hybrid teams where AI agents write and test code and humans focus on problem-solving. It offers predictable performance, secure and compliant environments, real-time observability, fast cloning and provisioning, and AI-ready features. The company supports a global remote workforce and values curiosity, innovation, and collaboration. Impact of a Customer Retention Manager: As a Customer Retention Manager, you will protect and grow revenue across a high-volume portfolio of customer accounts through proactive human outreach and health monitoring. You will build relationships at scale, catch risks early, and ensure renewal conversations are natural and low-friction. You will work within workflows, health scoring, automation, and segmentation to scale retention effectively. Reporting to the VP of Customer Success, you will collaborate with Sales, Customer Success, Product, Data, and GTM teams to inform retention strategy and engagement models. What to expect: — Manage a rolling pipeline of customer renewals, initiating conversations ahead of contract expiration and driving accounts to close. — Help build and improve scalable retention and renewal workflows using Salesforce and integrated tools. — Own direct outreach to smaller and long-tail accounts by proactively building relationships. — Contribute to designing customer lifecycle journeys, engagement triggers, and tech-touch motions. — Use customer health scoring frameworks to identify at-risk accounts early and develop save strategies. — Support implementation of automated outreach, lifecycle campaigns, and renewal risk workflows, and identify opportunities to leverage AI and automation. — Negotiate pricing, contract terms, and multi-year agreements within company guidelines. — Partner with Customer Success Managers and Account Executives to identify and close upsell and cross-sell opportunities during renewals. — Collaborate closely with internal teams to support retention strategy and customer engagement. What you bring: — Experience managing a rolling renewal pipeline and engaging customers ahead of contract expiration. — Commercial negotiation skills for pricing, contract terms, and multi-year agreements. — Ability to identify at-risk accounts early and collaborate on save strategies. — Hands-on experience with Salesforce or similar CRM, including operational workflows or lifecycle processes. — Solid understanding of customer health scoring, lifecycle automation, and retention strategy. — Proven ability to identify upsell and cross-sell opportunities in partnership with CSMs and Account Executives. — Comfort operating across customer-facing engagement and systems/process design conversations. — Commitment to continuous improvement and seeking better ways to engage customers and support scalable operations. Where we hire: Remote work with focus on candidates located in the UK, France, Spain, Germany, or Canada. No visa sponsorship available; candidates must be authorized to work in these countries. How we hire: Four video interviews via Google Meet: Talent Acquisition (45 min), Hiring Manager (60 min), Team (60 min), Executive (45 min). Background checks required. What we offer: — A product with positive impact as a proud B Corp. — Recognized workplace by Forbes and France’s Best Workplaces for Women. — Flexible, open, and inclusive culture valuing employee voice. — Global diverse team. — Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program. You belong here: Upsun celebrates diversity and fosters an inclusive, equitable, and supportive workplace. Accommodations are available during the hiring process to ensure accessibility and comfort.

Impact of a Billing Systems Architect As an Enterprise Billing Systems Architect at Upsun, you are the technical anchor of our billing infrastructure, playing a vital role in ensuring our revenue operations, pricing structures, and financial integrations run seamlessly as our business scales. Picking up primary ownership from our implementation partner, you serve as the dedicated technical lead bridging Finance, Product, and Engineering. You’re deeply analytical, systems-minded, and collaborative—someone who thrives on translating complex business, pricing, and accounting rules into reliable system logic. Working downstream from our core engineering and data mediation teams, you ensure the integrity of our Quote-to-Cash (Q2C) platform while continuously optimizing platform performance and automation. Beyond day-to-day platform administration, you contribute to the long-term evolution of our billing architecture—supporting new pricing model launches, complex usage rating schemes, and financial system integrations. Your attention to detail, technical versatility, and cross-functional mindset ensure our revenue pipeline remains scalable, compliant, and friction-free. What to expect Billing Infrastructure & Administration: Serve as the hands-on technical owner of our BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules. System Operations & Maintenance: Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution. Data Ingestion & Analysis: Utilize SQL to perform data validation, rating engine auditing, and operational reporting while collaborating with Engineering to receive mediated usage data (e.g., via DigitalRoute or Kafka). Integrations & API Management: Maintain and optimize clean, API-driven integrations connecting BillingPlatform to upstream CRMs (e.g. Salesforce), downstream ERP/GL tools (e.g., NetSuite), and payment gateways (e.g., Stripe). Revenue Recognition Alignment: Partner closely with Accounting to ensure system rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards. Cross-Functional Collaboration: Gather technical and operational requirements directly from Accounting, Finance, Sales Ops, and Product teams, translating their vision into sustainable platform configuration. Data Integrity & Migration: Maintain billing data continuity and manage subscription data updates or migrations without disrupting ongoing financial operations or revenue recognition flows. What you bring Q2C Platform Experience: Proven hands-on experience configuring and administering enterprise Quote-to-Cash or billing platforms (e.g., Zuora, Salesforce Revenue Cloud/CPQ, NetSuite Billing, Aria Systems, or BillingPlatform). Data & Technical Skills: Strong proficiency with SQL for querying and auditing billing data, alongside a solid grasp of REST APIs, webhooks, and ETL workflows. Modern Pricing Expertise: Experience supporting complex SaaS or infrastructure pricing models—such as PLG, hybrid commitment-plus-usage, tiered rates, and consumption-based/metered billing. Revenue Recognition Knowledge: Practical understanding of rev rec fundamentals (ASC 606 / IFRS 15) and how accounting rules dictate billing engine design. Cross-Functional Communication: Ability to bridge technical language and financial business logic, effectively collaborating with engineering teams and accounting stakeholders alike. Problem Solving & Troubleshooting: A methodical approach to diagnosing system sync errors, rating anomalies, and integration edge cases to ensure operational continuity. Bonus points Experience with DigitalRoute mediation software or Kafka event-stream data intake Previous exposure to cloud infrastructure, PaaS, or developer-platform usage metrics Background supporting system migrations from implementation partners into internal teams Where we hire Remote work with focus on Australia, Canada, France, Germany, Spain, the United Kingdom, and the United States. No visa sponsorship. How we hire Five video interviews on Google Meet including Talent Acquisition, Hiring Manager, Engineering team, Finance team, and Executive (CFO). Background checks required. What we offer A product you can believe in as a proud B Corp. Award-winning workplace recognized by Forbes and France’s Best Workplaces for Women. A culture valuing voice, flexibility, openness, and inclusivity. A global team with diverse backgrounds. Benefits including flexible PTO, comprehensive healthcare (UK, Canada, France, Spain, USA), company stock options, professional development budget, office equipment budget, wellness budget, annual team gatherings, internet reimbursement, inclusive parental leave, and remote work travel program. You belong here Commitment to diversity, inclusion, equity, and support for accommodations during hiring process.