Вакансии

Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Guatemala About the Role We are seeking an experienced Bilingual Virtual Medical Receptionist / Front Office Administrative Assistant to become a true extension of a busy U.S. medical practice. This is a highly patient-facing position responsible for patient calls, scheduling, insurance verification, prior authorizations, medication refill coordination, and administrative follow-up . The ideal candidate is warm, organized, accountable, and proactive—you should be comfortable taking ownership of tasks from start to finish rather than waiting to be told what to do. As one of the first points of contact for patients, you will be expected to provide a professional and compassionate experience in both English and Spanish . Key Responsibilities Patient Calls – Primary Focus Handle high-volume inbound and outbound calls in English and Spanish . Answer general patient questions and provide appropriate front-office support. Take accurate and detailed messages and route clinical questions to the appropriate licensed provider or team member. Document all patient communications accurately in Tebra . Maintain a professional, warm, and patient-focused phone presence. Appointment Scheduling Schedule new and existing patient appointments. Manage provider calendars and appointment availability. Handle confirmations, cancellations, rescheduling, and follow-up. Proactively follow up with patients to help reduce no-shows. Ensure scheduling information is accurately documented in Tebra. Prior Authorizations Submit prior authorization requests for medications, procedures, and imaging. Track authorization requests from submission through completion. Follow up with insurance carriers regarding pending requests. Communicate authorization status and outstanding requirements to providers and patients. Maintain accurate documentation of authorization activity. Insurance Verification Verify patient eligibility and benefits. Confirm copays, deductibles, coverage, and referral requirements. Communicate with insurance carriers when clarification is needed. Update insurance information and documentation in Tebra. Medication Refill Coordination Receive and document medication refill requests. Route refill requests according to established practice protocols. Follow up on outstanding requests as appropriate. Do not approve, deny, prescribe, or make clinical decisions regarding medications. All clinical decisions remain with the licensed provider. Patient Follow-Up & Administrative Support Proactively contact patients regarding outstanding items, appointments, authorizations, referrals, or other administrative needs. Manage email and inbox communications. Update patient demographics and administrative information. Provide general front-office administrative support. Follow up on pending items until they are resolved or appropriately escalated. Ideal Candidate The ideal candidate is someone who thinks and acts like an in-office team member , even while working remotely. We are looking for someone who: Takes ownership of responsibilities from start to finish. Follows up on pending authorizations without constantly being reminded. Proactively contacts patients when action is needed. Investigates insurance issues rather than simply reporting them. Knows when to resolve an issue independently and when to escalate it. Is warm and professional with patients. Is highly organized and detail-oriented. Is accountable for completing follow-ups. Is coachable and receptive to feedback. Understands that they are often the first impression of the medical practice . Requirements Required Qualifications 2+ years of experience supporting a U.S.-based medical practice. Previous medical receptionist, medical front desk, patient coordinator, or medical administrative experience. Bilingual English/Spanish is required. Excellent, clear, and professional spoken English. Strong inbound and outbound phone experience. Hands-on experience with appointment scheduling . Experience with insurance eligibility and benefits verification . Experience handling prior authorizations . Strong understanding of HIPAA and patient confidentiality . Strong attention to detail and documentation skills. Ability to work independently in a remote environment. Strong organizational and follow-up skills. Strongly Preferred Tebra experience. Female candidates. Experience handling medication refill requests . Experience working in a high-volume or multi-provider medical practice . Referral coordination experience. Experience communicating directly with insurance carriers. Experience working as a Virtual Medical Assistant or Virtual Medical Receptionist. Why Join Us? Fully remote position supporting an established U.S. medical practice. Long-term opportunity for the right candidate. Patient-facing role where your communication and organizational skills have a direct impact. Opportunity to become a trusted extension of the practice's front-office team. If you have strong U.S. medical front-office experience, excellent bilingual communication skills, and a proactive approach to patient care and administrative follow-up, we encourage you to apply! Benefits Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday–Thursday: 8:00 AM–5:00 PM CST - Friday: 8:00 AM–12:00 PM CST - One Saturday per month

Location: Russia Workplace: hybrid ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com.   The ideal candidate will be responsible for managing RDBMS and NoSQL solutions, optimizing performance, implementing replication and high availability, and providing support to development teams. Qualifications 5+ years of experience as a Database Administrator Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study Expert-level experience with at least one of MySQL, PostgreSQL Familiarity with other RDBMS or NoSQL solutions Strong knowledge of SQL (DDL, DML, DCL) Experience with AWS or GCP cloud platforms Proficiency in Linux Excellent interpersonal and communication skills, with the ability to convey technical information to non-technical stakeholders Strong analytical and problem-solving abilities English language proficiency at B2 level or higher A plus if: Experience in scripting, automation, and Infrastructure-as-Code (IaC) tools (e.g., Terraform, Puppet, Bash/Python) Team management experience Familiarity with observability tools like Datadog, Prometheus, Grafana, or Zabbix Responsibilities Manage RDBMS and NoSQL solutions Ensure database performance, scalability, high availability, and disaster recovery across environments deployed on bare-metal servers and virtual machines Implement and manage replication сhains, partitioning / sharding, backups Assist development teams in creating, optimizing, and problem solving with RDBMS and NoSQL solutions Troubleshooting Drive automation using Terraform, Puppet, and custom tooling for infrastructure and database lifecycle management Benefits   Convenient working tools: New Mac laptop and any other necessary equipment for your efficient work. Google Workspace, Atlassian, Jira, Slack   Professional growth: Paid professional training and attendance at specialized conferences Exchange of experience between employees within the company Opportunity for professional growth within the company and department Obtaining expertise in various areas and products of the company   More perks Possibility of flexibility working Access to the corporate library Health & dental insurance No dress code Comfortable and new office environment Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Location: São Paulo, Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. What You’ll Do Respond to common user questions and provide clear, accurate information about available IT services. Communicate with users regarding the status, progress, and resolution of reported issues. Troubleshoot and resolve routine hardware, software, network, VPN, and endpoint incidents using established procedures and tools. Escalate issues that require additional technical expertise or authorization. Report the status of assigned tasks and communicate risks or impediments promptly. Create, update, and maintain tickets, task hierarchies, and related links in Jira. Perform assigned tasks under direct supervision and participate in required team meetings. Contribute to technical discussions and communicate effectively with team members and internal stakeholders. Update hardware and software inventories, standard records, operational lists, and supporting documentation. Perform routine system-administration procedures using documented instructions or guidance from experienced System Administrators. Deploy, configure, and troubleshoot required endpoint agents and corporate applications. Support endpoint updates, configurations, and basic security controls. Assist with hardware and software tracking for employee workstations. Follow Exadel’s information-security requirements and report suspected security incidents promptly. Adhere to all organizational policies, procedures, and technical standards. Continuously develop your technical knowledge and professional capabilities. What You Bring Basic practical knowledge of Windows, Linux, or macOS. Familiarity with endpoint software deployment, system configuration, operating-system updates, and basic troubleshooting. Ability to use command-line utilities and system or event logs to investigate common issues. Basic understanding of TCP/IP networking concepts. Familiarity with DNS concepts, including record types, recursive resolution, caching, and manual queries. Basic understanding of DHCP and firewall functionality. Ability to use diagnostic tools such as Ping and Traceroute. Ability to configure and troubleshoot basic OpenVPN connections on endpoint devices. Ability to identify and diagnose common issues affecting laptops and office peripherals, including printers. Ability to distinguish between hardware-related and software-related problems. Practical knowledge of common applications and systems used by end users. Ability to quickly learn new systems, operational procedures, and support guidelines. Understanding of information-security fundamentals and the importance of following corporate security policies. Familiarity with deploying, configuring, and troubleshooting corporate antivirus software. Basic knowledge of centralized endpoint-management tools, preferably Endpoint Central. Familiarity with hardware and software asset tracking. Strong customer-service, communication, teamwork, and problem-solving skills. Ability to follow established instructions, document work accurately, and escalate issues appropriately. A proactive approach to learning and developing technical skills. English level Upper-Intermediate Work Type: Hybrid Location: São Paulo, Brazil Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Cyprus Workplace: onsite About You Xsolla is opening a Club in Limassol — a physical hub for the game development community, partners, and the local video-games ecosystem. We are looking for a Club Administrator to take ownership of the venue from the construction phase through to full daily operation. This is a hands-on, high-autonomy role. In the first phase, you will supervise the build-out and ensure the space is delivered exactly to our design intent. Once the Club opens, you become the person who keeps it running — operations, suppliers, events, compliance, and the day-to-day relationships with the landlord, building management company and local authorities. If you are organised, comfortable holding contractors and vendors to a standard, and enjoy being the go-to person for a physical space that people care about, this role will suit you. About Us Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Key Responsibilities Design & Construction Supervision (pre-opening) Supervise the execution of the approved design project, including all construction, fit-out, and finishing works Ensure all works comply with Xsolla internal design guidelines and brand standards; escalate and resolve deviations before they become permanent Coordinate contractors, subcontractors, and site schedules; track progress against timelines, budget, and quality expectations Manage snag lists, technical acceptance, and formal handover of the completed space Maintain full documentation of the project: drawings, approvals, change requests, certificates, and warranties Day-to-Day Club Operations (post-opening) Own the daily operation of the Club: opening and closing procedures, access control, space readiness, and general upkeep Oversee maintenance, cleaning, technical systems (HVAC, AV, IT infrastructure, security), and preventative servicing Manage room and space bookings, capacity planning, and the operational calendar Act as the first point of contact for anything related to the physical space Supplies, Vendors & Procurement Control all supplies and inventory: office and hospitality consumables, F&B, equipment, and event materials Source, onboard, and manage vendors and service providers; negotiate terms and monitor performance Handle purchase requests, contracts, invoices, and reconciliation in line with internal finance procedures Track and report operational spend against the approved Club budget Authorities, Landlord & Regulatory Affairs Serve as the primary liaison with local authorities and their representatives Lead or support negotiations with the landlord and building management on lease matters, works approvals, service charges, and access Obtain and maintain all required permits, licences, inspections, and certificates for the venue and its activities Ensure continuous compliance with Cypriot local regulations, including health and safety, fire safety, accessibility, and any licensing relevant to events and hospitality Events Coordination Coordinate all events hosted at the Club — meetups, workshops, partner sessions, community nights, and corporate hosting in collaboration with Event Manager Handle end-to-end event logistics: setup and teardown, AV and technical needs, catering, staffing, guest registration, and access Coordinate with internal marketing, community, and business development teams, and with external organisers and sponsors Be present on-site during events as the operational owner; resolve issues in real time Produce post-event summaries covering attendance, costs, issues, and recommendations Compliance, Process & Reporting Ensure all Club activity aligns with Xsolla internal rules, policies, and procedures Maintain accurate operational records, vendor documentation, and compliance files Provide regular reporting on operations, spend, events, and any risks or open issues to the Club Director and regional leadership Requirements Experience 3+ years of experience in an administrative, office management, facility management, or events management role — ideally a combination of these Demonstrated experience coordinating vendors, suppliers, or contractors Experience interacting with landlords, building management, or public authorities Exposure to construction, fit-out, or renovation project supervision is a strong advantage Languages English — mandatory (professional working proficiency) Greek — mandatory (professional working proficiency) Russian — advantageous, not required Skills & Attributes Strong organisational skills and the ability to run multiple parallel workstreams without dropping details Confident, professional communicator — comfortable holding vendors and contractors accountable Practical problem-solver with a bias toward resolving issues on the spot Comfortable with budgets, invoices, and basic financial tracking Working knowledge of the Cypriot regulatory and permitting landscape Flexible availability, including occasional evenings and weekends for events Eligible to work in Cyprus Nice to Have Familiarity with the gaming, tech, or startup community in Cyprus Background in hospitality, coworking, cultural venues, or member clubs Experience working within an international company and its internal procedures What Success Looks Like First 3 months: The build-out is progressing on schedule and on budget, fully aligned with Xsolla design guidelines. All permits and approvals required for opening are secured or clearly tracked. Vendor framework is in place. First 6 months: The Club is open and operating smoothly. Operational routines, supplier relationships, and compliance documentation are established and running without escalation. The first events have been delivered successfully. Ongoing: The Club is a reliably well-run, on-brand space that the community and internal teams trust — with clean compliance, controlled costs, and events that run without friction. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Cairo, Egypt Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We're looking for a detail-driven, fast-adapting Sales Administration Analyst to join our MENA team, based in Cairo. In this role, you'll be at the heart of our sales operations — validating opportunities, maintaining CRM data, and keeping things moving across Sales, Finance, and Operations teams spanning Egypt, Dubai, Morocco, Turkey, and KSA. This is a role for someone who thrives in a fast-paced environment, picks up new tools quickly, and takes pride in getting the details right. If you're a strong communicator who loves working cross-functionally and wants to grow within a global digital advertising company, we'd love to hear from you.   This role requires availability to work on Fridays to support the MENA region, with Saturday and Sunday as the weekend. What You’ll Do Ensure all projects and opportunities are accurately recorded in Salesforce, including all required documentation for billing and collections. Monitor and enforce compliance with internal processes and company policies across the Sales team. Review and validate prepaid and postpaid opportunities on a daily basis to ensure accuracy and payment status. Maintain high-quality CRM data by controlling and updating records regularly. Track and implement updates to internal procedures and policies. Collaborate closely with Sales, Finance, and Operations teams across different countries and regions. Handle a high volume of internal and external communications efficiently. Prepare and deliver regular reports to support business decision-making. Support additional operational and ad-hoc tasks as needed. What You Need For This Role Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field. 2–3 years of experience in operations, finance, sales support, or a similar role. Strong analytical skills with excellent attention to detail. Advanced proficiency in Microsoft Excel. Experience with Salesforce or CRM systems is a strong advantage. Fluent in English (written and spoken). Strong communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced, dynamic environment. A proactive mindset with strong problem-solving abilities. Quick learner, adaptable to new tools, systems, and processes What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. #ALEPH Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Задачи: — Предоставлять административную поддержку 2 лидерам в бизнес-функции People Leadership. — Управлять сложным календарём для лидеров и, возможно, других членов их команды. — Организовывать и бронировать поездки, а также обрабатывать отчёты о расходах. — Давать рекомендации лидерам по управлению временем, приоритизации, делегированию и организации. — Организовывать и планировать командные встречи и выездные мероприятия, помогая с подготовкой материалов и предварительных чтений, ведением заметок и отслеживанием действий. — Сотрудничать с лидером для отслеживания ключевых этапов проектов и прогресса по личным, командным и корпоративным целям. — Создавать новые и улучшать существующие административные системы и процессы. — Поддерживать операционную деятельность и культуру организации лидеров. — Быть доверенным стратегическим партнёром и работать с конфиденциальными данными с абсолютной осторожностью. Требования: — Опыт административной работы не менее 5 лет в быстрорастущей или крупной компании. — Исключительная организованность, внимание к деталям и высокая исполнительность. — Отличные навыки управления временем и способность быстро переключаться между задачами и приоритетами. — Эффективная работа с различными ролями и командами в быстро меняющейся среде, оставаясь гибким, проактивным, находчивым и эффективным. — Умение хорошо коммуницировать и работать под давлением или в условиях неопределённости. — Удовольствие от оптимизации и улучшения процессов. — Умение обращаться с конфиденциальной информацией и ситуациями с осторожностью и уверенностью. — Способность предвидеть и реагировать на потребности других до того, как они возникнут. — Опыт работы в технологическом стартапе с высоким ростом. Условия: — Возможность работать удалённо. При отклике необходимо указать, что вакансия найдена на Remocate.

Location: Ukraine Workplace: Remote What this role actually is This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back. You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else. Key Responsibilities - Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence. - Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege. - Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered. - Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery. - Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination. - Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify. - Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online. - Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls. - Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps. Requirements - 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them). - Practical experience supporting macOS in a production employee environment. - Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance. - Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure). - Demonstrated ownership of access lifecycle - joiners, movers, leavers - including approval flows and least-privilege practice. - Experience with equipment provisioning, inventory, and remote/international delivery. - Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO). - Experience working in a ticketing system with SLAs, and maintaining written documentation. - Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly. - At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome. - Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company. Nice to Have - Scripting and automation (Bash, PowerShell, Python). - Apple Business Manager, Zero-Touch / automated device deployment. - Experience with VPN, LDAP, or ZTNA solutions. - Exposure to ISO 27001 / SOC 2 processes or security audits. - Interest in security topics (access control, endpoint security, Zero Trust). - iGaming industry experience. - Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar). What We Offer - Competitive Salary - Quarterly Bonuses - Unlimited Paid Time Off - Unlimited Paid Sick Leave - Remote & Flexible Working - Private Medical Insurance - Financial Support for Life Events - Professional Development Budget - International Exposure - Regular Company Events *Benefits may vary depending on location and contractual agreement Recruiting Process - HR Interview - Technical Interview - Final Interview By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.

Location: Cairo, Egypt Job Summary The Senior Middleware Administrator is responsible for the administration, maintenance, and support of the third-party platforms and middleware technologies that underpin Mortgage Cadence applications and services. This role focuses on ensuring the stability, performance, security, and availability of middleware environments while providing advanced troubleshooting, system maintenance, patch management, and operational support across both Windows and Linux platforms. The ideal candidate has extensive experience managing enterprise middleware technologies, strong analytical and troubleshooting skills, and the ability to work across multiple infrastructure components in a fast-paced production environment. Key Responsibilities Administer, maintain, and support enterprise middleware platforms and third-party applications. Manage and optimize Redis , RabbitMQ , Citrix XenApp , Apache Tomcat , and Azure Service Bus environments. Perform advanced troubleshooting, root cause analysis, and issue resolution across middleware and infrastructure components. Monitor system health, performance, and availability, implementing proactive improvements where appropriate. Apply patches, upgrades, and security updates to middleware platforms while minimizing downtime. Analyze application and system logs to diagnose production issues and recommend corrective actions. Collaborate with Infrastructure, Development, DevOps, and Support teams to resolve complex technical issues. Administer Windows and Linux servers supporting middleware environments. Develop and maintain technical documentation, operational procedures, and configuration standards. Participate in incident response, maintenance activities, and production support as required. Requirements 7+ years of experience administering enterprise middleware platforms and third-party applications. Strong troubleshooting and analytical problem-solving skills. Excellent written and verbal communication skills in English. Hands-on experience with: Redis Administration RabbitMQ Administration Citrix XenApp Administration Apache Tomcat Administration Windows Server Administration Linux Server Administration Azure Service Bus Administration Preferred Qualifications Experience with Citrix Provisioning Services (PVS) patching. PowerShell scripting experience. Experience administering WordPress or managing LAMP environments. IIS Administration. Elastic Stack administration, monitoring, and reporting. Experience with JSCAPE or other Secure File Transfer (SFTP) platforms.

Location: Riyadh, Saudi Arabia The Business Administration Officer provides comprehensive administrative and operational support to the Riyadh Office, contributing to the efficient day-to-day management of office operations and the delivery of high-quality administrative, financial, and operational services. Reporting to the Director of Operations & Delivery, the role supports the execution of operational activities, coordinates with internal and external stakeholders, and works closely with corporate functions to ensure the effective delivery of business operations. The Business Administration Officer plays a key role in maintaining a professional, compliant, and service-oriented office environment that supports the organization's strategic objectives and long-term success. Key Responsibilities Provide administrative support, including correspondence, document management, and record keeping. Coordinate meetings, calendars, travel arrangements, and office logistics. Support office operations, facilities, procurement, and vendor coordination. Assist with purchase orders, invoices, expense tracking, and administrative reporting. Prepare meeting agendas, minutes, and follow up on action items. Coordinate office events, official visits, and visitor arrangements. Liaise with internal departments such as HR, Finance, IT, and Procurement. Maintain confidentiality and ensure compliance with organizational policies. Qualifications Bachelor's degree in Business Administration, Management, or a related field. Experience Minimum of 3 years of experience in business or office administration. Strong organizational, communication, and multitasking skills. Proficiency in Microsoft Office applications. Fluent in Arabic and English (written and spoken).

Location: Limassol; Athens; Nicosia Workplace: hybrid The Role: Are you passionate about enterprise database systems, adept with both on-premises and cloud environments, and driven by operational reliability?   If you thrive in a dynamic environment where performance tuning, data security, and high availability fuel your growth, we want to connect with you! Join our team as a Database Administrator and be part of a community that values your expertise and encourages your continuous advancement. The main responsibilities of the position include: Manage and support various databases (Oracle, MySQL, PostgreSQL, MongoDB) on-premises as well as in the cloud, handling daily support, performance optimisations, infrastructure improvements, backups, and replication streams Be the primary DBA for some databases, collaborate with other DBA team members to keep the tasks evenly distributed between everyone Handle migrations of various data sets and schemas between distinct database environments Monitor database performance metrics continuously and proactively troubleshoots and resolves structural or transactional issues Provide technical direction and guidance towards DB configuration Work in close cooperation with the Information Security Department to maintain security, access rights and compliance of all databases Recommend and implements emerging database technologies Collaborate effectively with other departments to achieve operational and project related goals Main requirements: BSc/MSc in Information Technology or any other relevant field Minimum 3 years’ experience in a similar position, preferably in the financial services industry Hands-on experience with major DB engines (MSSQL, MySQL, Oracle, PostgreSQL, MongoDB, or ClickHouse) alongside strong SQL writing and optimization skills Solid knowledge of AWS services (RDS, DMS, S3, IAM), with additional cloud experience (Azure, Oracle Cloud, MongoDB Atlas) considered a plus Strong knowledge of Linux/Windows environments, Shell scripting, and database/infrastructure monitoring tools (CloudWatch, OEM, Zabbix, Percona Toolkit, NewRelic) Excellent verbal and written communication skills in English Proven ability to collaborate effectively across cross-functional teams High accountability, strong attention to detail, and an adaptable mindset focused on continuous upskilling and operational efficiency Benefit from: Attractive remuneration package plus performance related reward Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Test your edge – Aptitude / Personality Assessment Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Limassol; Nicosia; Athens Workplace: hybrid The role:   Driven by complex database architectures, automated failover mechanisms, and bulletproof operational resilience? If you thrive on taking ownership of enterprise-grade database systems across multi-cloud and complex on-premises setups, mastering zero-downtime clustering, performance optimization, and large-scale data migrations, this is your next strategic move! Join our team as a Senior Database Administrator and play a key role in architecting secure, highly available DB capabilities, driving our long-term technology strategy, and elevating the reliability of our global infrastructure. The main responsibilities of the position include: Act as primary DBA for enterprise databases (Oracle, MySQL, PostgreSQL, MSSQL, MongoDB) across on-premises and cloud setups Architect and guide configurations for High Availability (HA), Disaster Recovery (DR), and zero-downtime data migrations Research and implement next-gen database technologies, deployment tools, and automation to drive efficiency Partner with InfoSec to maintain top-tier database security, access controls, and compliance auditing Mentor and develop team members through continuous feedback, targeted goal-setting, and personalized growth plans Foster an open, highly motivated team culture built on active knowledge-sharing and creative problem-solving Coordinate daily task distribution to ensure an optimized, well-balanced workload across the DBA team Partner with the DBA Team Leader to set, track, and execute departmental KPIs aligned with corporate goals Collaborate with internal departments to support business-critical projects and infrastructure needs Main requirements: BSc/MSc in Information Technology or any other relevant field Minimum 5 years’ experience in a similar position, preferably in the financial services industry High-level expertise in at least one major engine (MSSQL, MySQL, Oracle, PostgreSQL, or Redshift) and a deep understanding of fault-tolerant, high-availability database architectures Proficient in database tuning, SQL query optimization, and writing Shell scripts to automate operational workflows Strong technical knowledge of Linux and Windows OS, paired with hands-on experience in cloud database platforms (AWS RDS, Azure, or Oracle Cloud) Advanced problem-solving skills with the foresight to identify areas needing security enhancements, system updates, and scheduled maintenance Proven leadership capability to coach, mentor, and develop team members while keeping the team motivated and focused on goals Excellent verbal and written communication skills in English Able to translate complex technical concepts clearly for both colleagues and management Native or fluent English skills with the ability to translate complex technical concepts clearly for both colleagues and management High level of accountability, strong attention to detail, and a self-driven commitment to continuous upskilling and learning Highly organized and adaptable in fast-paced environments, with strong cross-functional coordination skills to build effective internal relationships Benefit from: An attractive remuneration package Private health insurance A corporate pension fund An intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Test your edge – Aptitude / Personality Assessment Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.

Location: Warsaw, Poland RESCOURCING ADMINISTRATOR At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability. Dentons Business Services EMEA serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. ABOUT THE ROLE Dentons Business Services EMEA is seeking a proactive and results-oriented Resourcing Administrator to join our UKIME Resourcing Operations team. In this role, you will be part of the wider HR Operations Services team but will provide dedicated operational support to the UKIME Resourcing team. This is an excellent opportunity for an individual with at least one year’s experience in a law firm, recruitment agency, or professional services environment who is eager to advance their career in HR or Recruitment Operations. - As this role supports UK region please note that it requires operating within UK time-zone therefore working hours are from 10 am – 6 pm - This role operates in Hybrid working model requiring DBSE Warsaw office presence 1-2 times a week KEY RESPONSIBILITIES Vacancy Management: Create and manage vacancies on the Applicant Tracking System (ATS), ensuring effective coordination of internal and external job postings and advertisements. Interview Coordination: Schedule and coordinate high volumes of interviews for candidates, recruitment agencies, hiring managers, and interviewers, ensuring all stakeholders are fully briefed and demonstrating sensitivity to differing time zones. Offer and Contract Production: Prepare and issue offer letters and employment contracts for permanent and fixed-term roles. Assessment Administration: Arrange online psychometric assessments and behavioural preference questionnaires, track candidate progress, and deliver timely reports to relevant stakeholders. Job Description Administration: Maintain all job descriptions, ensuring documents are current, accurately formatted, and consistent with Dentons’ house style. Data Integrity: Originate and maintain accurate data within the ATS and other HR systems, supporting robust reporting and metrics. Stakeholder Liaison: Act as a point of contact for recruitment agencies and direct applicants regarding interview logistics and process updates. Status Reporting: Provide regular updates to Resourcing Advisors, the Resourcing Manager, and the Head of Recruitment on interview scheduling and candidate progress. Invoice Processing: Accurately process HR invoices, ensuring correct coding, tracking, and timely completion in line with company procedures. Service Level Adherence: Ensure all assigned tasks are completed within agreed service level agreements (SLAs). REQUIRED SKILLS & QUALIFICATIONS Experience Experience of working in an HR department. Experience in managing high volumes of administrative tasks. Experience working with a law firm, corporate environment, recruitment agency, or professional services organization would be an asset. Experience working with a ticketing system would be preferable. Technical Skills English C1 Working knowledge of MS Office, e.g. Word, Excel, PowerPoint, SharePoint and Outlook Recruitment systems knowledge (ATS, CRM HRIS), ability to implement best practices in system usage Ability to maintain clear record-keeping systems including databases Personal Skills / Attributes Excellent written and verbal communication skills. Strong problem solving and analytical skills. Methodical approach to work with a strong focus on accuracy, attention to detail, consistency, and quality. A flexible approach to adapt to differing demands, prioritizing tasks where appropriate, and ensuring completion of tasks. Understands the need for well-defined procedures and keeps process documentation updated. Demonstrates excellent customer/client-facing skills. BENEFITS Private medical healthcare. Multisport card. Worksmile Cafeteria system. Workation, up to 90 days a year. A private insurance plan. An additional day off for your birthday. Volunteering days, up to 2 a year. Hybrid work model with a modern office in Warsaw city center.

Location: Egypt; India; Pakistan; Serbia; Croatia; Poland About Us: Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges. About the Client: Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery. About the Role We are seeking a seasoned Senior Azure Administrator with a powerful dual background in both Cloud and On-Premises infrastructure to join our elite Data & AI department. In the Egyptian banking sector, compliance and data residency require a sophisticated hybrid approach. In this role, you won't just manage the cloud; you will be the critical bridge connecting our heavy on-premises data legacy systems (like enterprise data warehouses and local servers) with cutting-edge Azure environments. You will ensure seamless data pipelines, high availability, and airtight security across our entire hybrid data estate. Key Responsibilities Infrastructure Integration: Design, deploy, and maintain the connective tissue between our on-premises data centers and Azure. Cloud Infrastructure Management for Data & AI: Provision, configure, and optimize enterprise-grade Azure resources tailored for data workloads, including Microsoft Fabric, Azure Databricks, Azure Data Factory, Synapse Analytics, and Azure Machine Learning environments. On-Prem & Cloud Security Hardening: Enforce strict identity governance across hybrid environments by aligning on-premises Active Directory (AD) with Microsoft Entra ID . Manage secrets across environments and implement network security boundaries that satisfy Central Bank of Egypt (CBE) regulations. Automation & Infrastructure as Code (IaC): Standardize deployment processes across both cloud and local infrastructure using Terraform or Azure Bicep , integrating them into CI/CD pipelines via Azure DevOps to support unified DataOps workflows. Hybrid Disaster Recovery & Monitoring: Architect and test robust Backup and Disaster Recovery (BCDR) strategies that guarantee zero data loss across both local storage arrays and Azure Data Lakes, maintaining continuous visibility through unified monitoring tools. Requirements On-Premises Infrastructure (STRICT MUST): Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable. You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career. Professional Experience: 5 + years of total experience in IT infrastructure/system administration, with at least 3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration within a complex, hybrid architecture. Banking & Financial Sector Experience: Mandatory prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness. Technical Mastery of Data Ecosystems: Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata). Solid knowledge of containerized environments ( AKS/Docker ) and enterprise data pipelines is highly advantageous. Education & Elite Certifications: * Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field. Microsoft Certified: Azure Administrator Associate (AZ-104) is required. Preferred: Certifications reflecting hybrid/security expertise, such as Azure Stack Hub/Arc familiarity or Azure Security Engineer (AZ-500) . Soft Skills: Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English. Benefits Attractive, market-leading salary package Clear career advancement path with professional development opportunities

Location: Boca Raton, Florida, United States OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy INFUSE is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces This is not a traditional “manage the calendar and order lunch” role. We are looking for a highly responsible, organized, and proactive person who can help keep day-to-day operations running smoothly and make sure nothing falls through the cracks. This is a full-time, in-office position in Boca Raton, Monday through Friday, from 9:00 AM to 6:00 PM, with a lunch break of 1:00 PM to 2:00 PM. During working hours, the person will be expected to provide responsive operational and administrative support across a wide variety of corporate matters. WHAT YOU’LL DO Support the executive team and office operations with responsiveness, accuracy, and strong follow-through Coordinate tasks, track action items, send reminders, and ensure timely completion of ongoing requests Maintain organized task lists, notes, documents, and follow-ups Help schedule meetings, coordinate logistics, and support the executive team with various projects Provide on-site support during meetings and internal events in Florida and our of state as well Manage travel arrangements and administrative coordination as needed Assist with expense reporting and other operational processes Use AI tools and productivity platforms to improve efficiency, summarize information, draft communications, and stay organized Be someone the team can rely on to proactively handle issues and help keep operations moving smoothly WHO YOU ARE Extremely responsible, detail-oriented, and dependable Methodical, organized, and good at keeping track of multiple moving pieces Strong at follow-up and communication, you don’t let things get lost or forgotten Comfortable working in a fast-paced office environment Able to take ownership of tasks and follow them through to completion Tech-comfortable and able to quickly learn new tools and systems Experience in executive support or operations is helpful, but not required Discretion, professionalism, and reliability are essential Proficiency in Russian is a plus, particularly for candidates supporting our Russian-speaking team members and stakeholders We are looking for someone who is proactive, responsive, and genuinely committed to helping the team operate effectively every day. We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Location: Dhahran, Saudi Arabia; Dammam, Saudi Arabia; Al Khobar, Saudi Arabia The Technical Engineering Clerk provides administrative and clerical support to the Department Head, ensuring efficient office operations, accurate documentation, coordination of schedules, and timely processing of administrative tasks. The role requires strong organizational, communication, and computer skills, with English proficiency as a mandatory requirement. Provide clerical and administrative support to the Department Head. Maintain timekeeping, filing systems, and employee records. Process leave requests, expense reimbursements, vendor payments, gate passes, and other administrative transactions. Prepare reports, letters, meeting minutes, and routine correspondence. Manage calendars, schedule meetings, appointments, and travel arrangements. Handle incoming calls, visitors, emails, and correspondence. Review, edit, and format documents as required. Maintain office supplies, office equipment, and administrative procedures. Coordinate communication between the Department Head, staff, and external stakeholders. Perform other administrative duties assigned by the Department Head. Requirements Diploma in Business Administration, Office Administration, Secretarial Studies, Accounting, Management Information Systems (MIS), or Marketing. 5–8 years of relevant administrative or clerical experience. Proficiency in English (mandatory). Proficiency in Microsoft Office applications. Strong organizational and time management skills. Excellent communication and interpersonal skills. Ability to maintain confidentiality and handle multiple tasks efficiently. Strong document management and administrative coordination skills.

Location: Bratislava, Slovakia; Warsaw, Poland; Ljubljana, Slovenia; Bucharest, Romania; Lisbon, Portugal D-ploy is an IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering innovative, people-driven services to our clients through trusted partnerships and operational excellence. We are looking for a Junior HR Administrative Assistant to join our internal HR team. This is an excellent opportunity for someone who already has some experience in administrative support within HR or similar areas and is looking to grow in a fast-paced, international environment. In this role, you will support daily HR operations, with a focus on documentation, employee lifecycle coordination, and system updates. You’ll also assist with onboarding and offboarding processes and help ensure compliance and data accuracy across our platforms. The position is hands-on, detail-oriented, and ideal for someone who enjoys structured tasks and collaborating with different stakeholders. Key Responsibilities Provide administrative support to the HR team across various processes and regions. Prepare and manage HR documentation, including contracts and amendments. Coordinate onboarding and offboarding processes to ensure a smooth and professional experience. Maintain accurate and up-to-date employee records in internal HR systems. Handle data entry and system updates, ensuring accuracy and compliance. Assist with compliance-related documentation, such as visa or employment checks. Serve as a point of contact for HR-related administrative queries and liaise with internal departments as needed. Support the tracking of HR metrics and assist with internal audits or reviews. Contribute to HR process improvement initiatives and help streamline workflows where possible. Requirements 1–2 years of experience in administrative support, ideally in Human Resources or a related field. Familiarity with HR processes (onboarding, offboarding, employee documentation) is a strong advantage. High attention to detail and organizational skills. Comfortable working with confidential information. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams); experience with HRIS tools is a plus. Positive, proactive mindset and willingness to learn. Strong communication skills and a team-oriented attitude. Fluent in English and Dutch (spoken and written). Valid criminal record extract (not older than 3 months) required. Benefits Flexible working conditions Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Is IT in your DNA?

Location: Thuwal, Saudi Arabia Eram Talent is seeking a proactive and detail-oriented IT Administrative Analyst to support the day-to-day administration, reliability, and continuity of digital systems, user devices, and classroom technology. Reporting to the Operations Manager, the role is responsible for managing IT systems, supporting end users, maintaining digital platforms, coordinating hardware and audio-visual technologies, and ensuring operational readiness across the school environment. The successful candidate will also provide operational support to cross-functional teams, contributing to the efficient delivery of academic and administrative activities. The ideal candidate has experience in IT systems support, device management, and digital operations, preferably within an educational environment. Key Responsibilities Administer and support core digital platforms, including Student Information Systems (SIS), Learning Management Systems (LMS), Google Workspace, and communication platforms. Manage user accounts, permissions, and system access while ensuring compliance with security and data protection policies. Monitor system performance, troubleshoot technical issues, and escalate incidents when required. Configure, deploy, maintain, and support school-owned devices, including laptops, iPads, and shared peripherals. Coordinate device inventory, repairs, warranties, replacements, and lifecycle management. Provide operational support for classroom and shared-space audio-visual systems, including projectors, displays, sound systems, and conferencing equipment. Support technology setup and troubleshooting for lessons, meetings, school events, and assemblies. Assist with academic year preparation, including user onboarding, class creation, device allocation, and system configuration. Maintain accurate documentation of systems, devices, licences, warranties, and vendor support activities. Coordinate with external vendors for hardware, software, and AV support services. Support continuity planning, system security, and incident response in accordance with organisational policies. Collaborate with Academic, Admissions, HR, Finance, and Operations teams to support digital and operational requirements. Assist with reporting, operational coordination, and technology-related projects across the organisation. Ensure compliance with safeguarding, data protection, confidentiality, and acceptable use policies. Requirements Qualifications & Requirements Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 7 Years of Experience in IT support, systems administration, or digital operations. Hands-on experience supporting laptops, iPads, and end-user devices. Familiarity with Google Workspace, Student Information Systems (SIS), Learning Management Systems (LMS), or similar platforms. Experience supporting audio-visual equipment and classroom technology is an advantage. Strong organisational, documentation, and problem-solving skills. Excellent communication and interpersonal skills with the ability to support non-technical users. Previous experience in an educational or school environment is preferred.

Location: London, United Kingdom Workplace: none School Programme Administration Manager Location: Tower Hill / Aldgate Reporting to: Head of Programme Administration Salary - Competitive About the Role We’re looking for an experienced and proactive School Programme Administration Manager to play a central role in supporting the delivery of high-quality academic administration across the College. This is a key leadership position within Programme Administration, where you will oversee a team of Programme Administrators and take ownership of core administrative processes that underpin the student journey. You’ll ensure our systems, processes, and communications are efficient, compliant, and responsive to the needs of both students and our academic colleagues. Working closely with Deans, Course Directors and wider academic teams, you’ll help shape and continuously improve administrative practices—ensuring consistency, accuracy, and a strong focus on student experience. More about the role: You’ll lead from the front; balancing people management with operational delivery: • Lead and develop a high-performing team, providing guidance, structure, and ongoing support to ensure quality and efficiency • Act as a key point of contact for students, academic staff and hourly paid lecturers, responding to queries with professionalism and care • Support the smooth delivery of teaching through timetabling coordination, teaching cover arrangements, and communications • Oversee key administrative processes such as interruptions of study, course and group changes • Ensure the Virtual Learning Environment (Canvas) is accurately maintained, including submission links, module templates and updates • Monitor and maintain compliance with academic regulations, policies and governance requirements • Support the preparation of exam boards, audits, and reporting processes • Analyse and report on student data (attendance, engagement, performance) to support decision-making and continuous improvement About You You’ll bring a strong blend of leadership capability, organisational expertise, and a genuine commitment to student-focused administration. We’re particularly interested in candidates who have: • Experience in a student or programme administration environment, ideally within Higher Education • Proven ability to lead, motivate and develop teams in a fast-paced setting • Strong working knowledge of data systems, databases and Microsoft Office • Excellent organisational skills with the ability to manage competing priorities and tight deadlines • Confidence in interpreting and applying complex regulations and policies accurately • Outstanding communication skills, with the ability to engage effectively and sensitively with a diverse student and staff population • A detail-oriented, methodical approach, combined with adaptability and a willingness to improve processes Why Join Us? This is a fantastic opportunity to take ownership of a critical function within the College and make a genuine impact on the student experience. You’ll be joining a collaborative and fast-moving environment where your ideas, leadership, and expertise will help shape how academic administration is delivered. How to Apply Please submit a CV and a supporting statement outlining how you meet the essential criteria. Applications should be made via our online careers’ portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community. LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team collegedivisionrecruitment@gus.global Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK ( www.gov.uk ). Please note we are not a licenced sponsor.