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Location: NYC (SoHo) Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Provide swift, high-priority support to Premium customers, responding within strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Identify recurring issues and collaborate internally to reduce time-to-resolution. - Contribute to internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 3+ years in technical support, developer support, or systems engineering. - Experience providing rapid-response support to high-value or enterprise customers. - Strong debugging skills with JavaScript, Python, or similar languages. - Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems This is a full-time role that can be held from our NYC office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Provide swift, high-priority support to Premium customers, responding within strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Identify recurring issues and collaborate internally to reduce time-to-resolution. - Contribute to internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 3+ years in technical support, developer support, or systems engineering. - Experience providing rapid-response support to high-value or enterprise customers. - Strong debugging skills with JavaScript, Python, or similar languages. - Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems This is a full-time role that can be held from our Foster City, CA office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma's largest enterprise customers, working closely with customer enablement, sales, and product teams to guide sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. This role sits at the intersection of customer success, enterprise architecture, and developer workflows, with a goal of reducing technical risk, accelerating adoption, and ensuring customers are set up for long-term success. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance Surface technical insights and opportunities that support renewals, expansion, and long-term account growth Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value We'd love to hear from you if you have: 5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization A solid understanding of enterprise systems, APIs, integrations, development frameworks and identity management frameworks Experience advising on or implementing AI-powered solutions within enterprise environments, including evaluating architectural considerations, governance requirements, and integration strategies for emerging AI technologies Superb communication skills and the ability to confidently engage both technical and non-technical audiences A consultative mentality and a passion for navigating multiple stakeholders within complex customer environments helping tackle technical challenges While it’s not required, it’s an added plus if you also have: Familiarity using Figma or other design and developer collaboration tools Understanding how to tailor AI output through the use of guidelines and skills to enrich context for MCP servers and LLMs A background in frontend development or familiarity with design-to-code workflows Delivered technical workshops, enablement sessions, or advisory services in past roles At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $140,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: EMEA+ Time Zone (UTC 0:00~UTC+08:00); APAC; Americas Time Zone (UTC -07:00 ~ UTC-04:00) Workplace: Remote BILLING & ACCOUNTS RECEIVABLE ANALYST (SAAS) 🌍 Where do we hire from? Check that your country appears on this page https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?usp=sharing. For this role, you’ll have at least 5 hours daily overlap with our UK-based Finance team. Hi there, I'm Rene Pavlides, Head of Finance at TestGorilla. I’m excited to share more about the Billing & Accounts Receivable Analyst role and our team. ABOUT TESTGORILLA At TestGorilla, we're on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we’re building the world's leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do. Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We’re all AI-fluent builders who care deeply about replacing bias with fairness. After empowering thousands of companies to hire smarter and faster, we’re now unlocking the next phase of our scale-up journey - where you'll play an instrumental role in creating a world where skills matter most! ABOUT THE ROLE As our Billing & Accounts Receivable Analyst, you'll own customer billing, accounts receivable and collections for our subscription business. You'll investigate invoice and payment discrepancies, resolve them directly with customers, reconcile billing and payment records against the ledger, and fix the processes that keep causing them. You'll join a lean, three-person, AI-empowered Finance team, working directly with our Head of Finance and Senior Financial Controller, with lasting and broad ownership from day one. Billing, AR, collections and reconciliation are core, permanent responsibilities. What grows is the build side. As you learn our systems and reporting definitions you'll take ownership of MRR/ARR reporting, and we'll expect you to automate the manual workflows behind it rather than maintain them. If you'd rather fix the process than work the queue, that's the part of this job that gets bigger. RESPONSIBILITIES In this role, your responsibilities will include: - Upholding TestGorilla's behaviors and fostering an inclusive, supportive culture. - Owning customer billing end to end, including invoicing, subscription changes, payment queries, refunds, failed payment recovery, credit notes and corrections within agreed approval limits, and working with Customer Success on complex or sensitive billing cases. - Owning accounts receivable, collections and dunning (via Upflow), resolving failed payments and billing disputes directly with customers. - Getting to the root cause of recurring billing issues and fixing the underlying process, rather than just resolving individual cases as they come up. - Owning reconciliations across billing, payments, subscription reporting and the ledger, explaining timing and definition differences, and producing MRR/ARR movement reporting and analysis that helps Finance understand what has changed and why. - Improving and introducing Finance automations around AR, billing and reporting, and moving routine work towards exception-based processing. - Supporting billing platform, pricing and packaging changes from a Finance perspective: defining requirements, testing outcomes and monitoring exceptions, and partnering with Product and Engineering when a technical change is needed. WHAT YOU'LL BRING We're looking for someone who: - Is passionate about TestGorilla's mission to help one billion people find their dream jobs. - Has excellent written and verbal communication skills in English. - Thrives in a high-autonomy, async-first, remote-only environment. - Has personally owned customer billing and AR or collections, including investigating exceptions and following issues through to resolution. - Has personally resolved complex customer billing or payment issues directly with customers. - Has run customer billing in a subscription or other recurring-revenue business, and is hands-on with a subscription billing platform such as Chargebee, Zuora, Recurly, Stripe Billing, Maxio, Paddle or similar. - Is skilled at reconciliation, and able to independently work through why two financial or customer datasets don't agree. - Has strong Excel or Google Sheets skills. - Is comfortable using AI and automation to reduce manual work, and can point to a recurring Finance process they personally improved or automated. Most people in this role will have at least four years of relevant experience. We haven't set an upper limit, because we care far more about what you've owned and how you've progressed than the number of years. We seek diversity and encourage applications from everyone, even if your experience doesn't exactly match the description. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement - let's buck that trend! BONUS SKILLS While these skills aren't a requirement, we'd be very interested to hear from you if you have any of the following: - Experience with a subscription billing platform such as Chargebee, Zuora, Recurly, Stripe Billing, Maxio or Paddle. - Experience with a collections platform such as Upflow. - MRR, ARR, churn or subscription-revenue reporting. - SQL or self-service BI tools such as Looker, Metabase, Power BI or Holistics. - Experience building or maintaining automations using tools like Claude, n8n, Zapier, Make or Python. - Multi-currency billing, pricing/packaging changes, or ERP migrations. - A professional accounting qualification. WHAT'S IN IT FOR YOU? Please note: In this role, you’ll be hired as an Individual Contractor. - Global Team: Join a fully remote, mission-driven team from around the world. - Competitive compensation: Receive competitive pay of between €43,440 and €54,300 per year + Share Appreciation Rights (SARs). - Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life. *Check out the countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?usp=sharing. - Remote work budget: €1,000 available each year, or up to €2,000 from day 1 if you're buying a laptop! - Growth & development: Invest in yourself and your career with a 3.5% L&D budget per year and clear growth opportunities. - Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches. - Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being. INTERESTED? At TestGorilla, we believe your skills speak louder than your resume. That's why we champion a skills-first approach, using cutting-edge, AI-powered assessments to uncover your true skills and experience match. When you apply, you'll get to experience our platform firsthand by taking an assessment – it's your invitation to shine and show us what you can do! While our platform is powered by AI, every hiring decision is made by humans. Check out our Applicant Privacy document https://docs.google.com/document/d/1-9ao3Njzsdjm_jzrExZzPRVGgBdW3C_GP3B900p6RwE/edit?tab=t.0#heading=h.n34f6s4yss1g to see how we protect your data. Concerned about test anxiety or need help with the assessment? We've got you covered. Please check out our candidate support page https://candidates.testgorilla.com/hc/en-us for any questions. Accommodations are readily available as part of the assessment setup, and requesting support will never impact your application.

Koast.ai is seeking a Head of Product to own the product end to end, starting as a 20 hours/week contract role with potential to grow into full-time. The product is an AI operating layer for teams managing Meta ads at volume, helping agencies and media buying teams launch ads faster, automate optimizations, and manage multiple accounts from one hub. The role involves discovery to identify real problems, writing clear specs for engineering, managing the product queue, using data to prioritize features, and overseeing delivery from specification to release. The candidate will make technical product decisions respecting the non-deterministic nature of AI-driven ad management. Responsibilities include running discovery sessions, surfacing technical risks, writing and grooming detailed tickets, partnering with engineering on feasibility and scope, owning success metrics, being the customer contact during onboarding, and communicating updates to CEO, customers, and engineers. Requirements: — 4+ years in product management on B2B SaaS with full lifecycle ownership — Hands-on familiarity with Meta Ads Manager and Marketing API; agency or performance marketing background preferred — Strong technical fluency including reading API responses and understanding data models and rate limits — Experience with attribution or analytics data (Hyros, Cometly, Triple Whale, Northbeam, or similar) is a plus — Experience writing specs for AI coding agents is a plus; willingness to learn required — Comfortable with Shortcut, PostHog, Intercom, Slack, and Notion or able to learn quickly — Availability 20 hours/week during US business hours with intent to go full-time Work style values mastery, pushing boundaries, embracing challenges, responsibility, dedication, and collaboration. The role offers early-stage impact as the first product seat, working on AI and ads at scale, growth potential with equity, and remote flexible work during US hours. To apply, candidates must record a Loom video covering specific points about their experience and email the link with their LinkedIn or resume to jobs@koast.ai with the subject "Scale with Koast". Applications without the video are not reviewed.

Наш партнер — консалтинговая компания, которая помогает крупным компаниям развиваться и проходить трансформации: выстраивать стратегии, развивать лидеров и команды, менять корпоративную культуру и улучшать опыт сотрудников и клиентов. Сейчас ищем hands-on продуктового маркетолога, который поможет выводить на рынок и развивать продукты и практики компании: глубже понимать аудиторию, находить точки роста и превращать сложную экспертизу в понятные рынку предложения. Часть процессов, верхняя воронка и аналитика находятся в стадии развития. Поэтому ищем маркетолога-архитектора, которому интересно не только решать задачи бизнеса, но и достраивать систему вокруг них. Задачи: — Исследовать рынок, клиентов и конкурентов: глубже разбираться в сложной B2B-аудитории, её задачах и потребностях; — Погружаться в практики и их продуктовый портфель и вместе с лидерами этих практик превращать экспертизу и продуктовые гипотезы в понятные рынку предложения: определять целевую аудиторию, ценностное предложение, продуктовое позиционирование, оффер, ключевые сообщения и доказательную базу; — Разрабатывать GTM-гипотезы для приоритетных продуктов и направлений — целевые сегменты, офферы, каналы, точки контакта с аудиторией; — Запускать маркетинговые эксперименты: от формулировки гипотезы и подготовки необходимых материалов до оценки результата и следующей итерации; — Собирать и развивать маркетинговую воронку вокруг продукта: определять точки входа, ключевые метрики и связь маркетинговых активностей с коммерческим результатом; — Определять набор маркетинговых и sales-материалов, необходимых для GTM продукта, и собирать их вместе с контентом, дизайном и внешними партнёрами; при необходимости самостоятельно делать первые прототипы и драфты; — Работать в тесной связке с Client Success / продажами: анализировать качество входящего спроса, конверсию и причины отказов, сигналы из действующих аккаунтов, возможности для cross-sell/расширения и использовать обратную связь рынка для улучшения продукта, оффера и GTM; — Работать на стыке маркетинга, продаж и руководителей практик: синхронизировать команды вокруг продукта, помогать формировать единое понимание его ценности; — Работать в hands-on подходе: самостоятельно погружаться в задачу, формулировать решение и доводить его до реализации. Требования: — Опыт в продуктовом или B2B-маркетинге от 3 лет, включая самостоятельное ведение полного GTM-цикла для нескольких продуктов или направлений одновременно; — Опыт работы со сложными экспертными продуктами или услугами и зрелой B2B-аудиторией — C-level и топ-менеджментом; опыт работы с HRD, L&D и другими функциональными ЛПР будет плюсом; — Опыт customer и market research: сегментация аудитории, определение ICP, изучение потребностей и сценариев использования, анализ конкурентов, поиск новых сегментов; — Практический опыт в разработке позиционирования, value proposition, офферов и упаковке сложных продуктов и услуг; — Опыт разработки и тестирования GTM-подходов и гипотез: выбор целевых сегментов, каналов и точек контакта с аудиторией; — Системное и аналитическое мышление: понимание логики воронки от точки входа до коммерческого результата, умение определять метрики, тестировать гипотезы и делать выводы на основе данных; — Сильное бизнес-мышление: способность быстро разбираться в незнакомой предметной области и сложном бизнес-контексте; — Hands-on подход и высокая автономность: готовность самостоятельно погружаться в задачи, собирать необходимые ресурсы и доводить решения до реализации в условиях высокой неопределённости. Условия: — Высокая автономность. Директор по маркетингу определяет стратегические приоритеты и общую рамку бренда и коммуникаций. Product Marketing Manager самостоятельно владеет продуктовым уровнем GTM: исследует рынок, проблематизирует продукт вместе с лидером практики, формирует и проверяет go-to-market гипотезы и отвечает за связь маркетинга с коммерческим результатом; — Влияние на процесс. Можно не просто выполнять задачи, а выстраивать маркетинговые процессы и систему работы; — Партнерство с бизнесом. Работаете на стыке маркетинга, продаж и лидеров практик, напрямую влияя на то, как выглядит продукт и какой коммерческий результат он приносит; — Пространство для инициативы. Можно предлагать гипотезы для новых продуктов и офферов, проверять их через реальные запуски и достраивать систему там, где ее еще нет; — Формат: удаленная работа + периодические поездки в Москву на командные и маркетинговые мероприятия. Рассматриваем кандидатов преимущественно из Москвы, а также из других регионов РФ.

Xometry is an on-demand manufacturing marketplace that connects customers with a network of manufacturers for custom industrial parts. Требования к языкам: английский (свободно), русский (большой плюс), немецкий или другой язык ЕС (плюс).

Location: Tbilisi, Georgia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. As an SSC Training Manager, you will oversee the training efforts within our Shared Service Centre Team, ensuring that all training programs are aligned with global standards while addressing local needs. You will manage the SSC Training Team, track KPIs, and ensure the successful rollout of global learning initiatives. If you are eager to make a difference in how teams are trained and onboarded, this role is perfect for you. Essential Duties and Responsibilities Team Management: Manage and lead Training Leads and Training Specialists to ensure effective execution of training programs. Oversee the development and performance of the Training Team, ensuring all trainers are equipped to meet local and global objectives. KPI Tracking and Development: Track and report on the relevant Training KPIs to ensure the effectiveness of training programs and drive continuous improvement. Analyze training performance data to identify areas for enhancement and drive strategic changes based on those insights. Train-the-Trainer Certification: Implement and track the Train-the-Trainer certification process, ensuring trainers are prepared to deliver high-quality learning experiences. Ensure trainers are certified and maintain ongoing competency through continuous evaluation. Learning Strategy Development: Manage high-volume, cohort-based onboarding programs that deliver consistent agent readiness across the SSC. Continuously refine the program to accelerate ramp-up without compromising quality. Develop instructional learning strategies tailored to the needs of SSC, focusing on both onboarding and continuous learning. Collaborate with global teams to define and validate new training approaches that enhance learning effectiveness. Project and Initiative Rollouts: Lead the rollout of global training projects and initiatives, ensuring that the SSC team is aligned with global standards. Coordinate with local teams to implement global changes and customize the delivery of these initiatives to suit local nuances. Global-Local Collaboration: Serve as the key liaison between local teams and the global training organization, ensuring that local feedback and requests are communicated and considered in global decision-making. Partner with cross functional teams to identify performance trends and prioritize improvement efforts across the SSC agent population. Act as SCC’s primary voice in global training design and delivery, surfacing local performance patterns, flagging content gaps and co-developing learning solutions with the global training team. Our humble expectations Leadership and Team Development: Proven ability to lead and inspire a training team, setting a strong example and guiding team members to deliver impactful learning experiences. Committed to fostering a culture of growth, ensuring team members have the support and resources needed to excel. Data-Driven Decision Making: Skilled in interpreting data to measure training effectiveness and  translate insights into learning program adjustments. Instructional Design: Knowledgeable in creating tailored learning strategies that balance local needs with global goals, particularly for onboarding and continuous learning. Project Management: Strong project coordination skills, especially in managing training rollouts and adapting them to fit local requirements. Performance Consulting: Able to work with cross functional partners to diagnose the root cause of performance gaps and design the appropriate, targeted learning interventions. Clear Communicator: Able to bridge global and local teams effectively, communicating needs and updates in a clear, actionable way. Adaptable & Culturally Aware: Flexible in approach, with a sensitivity to cultural differences and local needs, ensuring training programs are relevant. Problem Solver with a Strategic Lens: Quick to identify challenges and implement improvements, especially when adapting global programs to local nuances. Attention to Detail: Meticulous in ensuring that training content and delivery meet both global standards and local expectations. Accountability for SSC Success: Deep commitment to the growth and wellbeing of the SSC Team, taking ownership of training outcomes, ensuring alignment with organizational standards and addressing performance gaps. Languages : Fluent English is required. Location : Available to work from our Tbilisi office. Next steps If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Требования: — Фокус: CDP, DWH-модели, dbt, Data Vault 2.0 — Стек: SQL, dbt, Data Vault 2.0, Data Modeling, Source-to-Target Mapping, Data Documentation на английском языке — Опыт работы аналитиком данных / analytics engineer от 3 лет — Уверенный SQL — Практический опыт с dbt — Понимание принципов моделирования данных — Опыт или хорошее понимание Data Vault 2.0 — Умение документировать данные, метрики и бизнес-правила — Готовность писать описание данных на английском языке — Самостоятельность на уровне Middle+: умеет разбираться в источниках, задавать правильные вопросы и доводить модель до production-ready состояния — Будет плюсом: опыт в CDP / CRM / customer analytics, опыт работы с DWH и витринными слоями данных, понимание event-driven данных и клиентских событий, опыт описания data contracts, data lineage или business glossary Обязанности: — Разработка и поддержка моделей данных в dbt — Проектирование аналитических сущностей и витрин — Работа с Data Vault 2.0: hubs, links, satellites, marts — Написание и оптимизация SQL-запросов — Описание данных и подготовка технической документации на английском языке — Анализ источников данных и согласование бизнес-правил — Участие в развитии CDP-контуров: клиентский профиль, события, атрибуты, сегменты — Проверка качества данных и базовая data validation

Location: Krakow, Poland; Remote About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced and strategic account manager with a true ‘service first’ mindset who is based in Kraków or in the surrounding area ? Does a varied and challenging role in one of Europe’s fastest-growing companies interest you? If so, then we’d love to chat! What you’ll be doing We’re looking for an Account Manager who is passionate about building strong partnerships and delivering great service. You are commercially aware and enjoy identifying opportunities to support partner growth through data, insights, and collaboration. You feel comfortable having business-oriented conversations and approaching topics such as campaigns, investments, and growth opportunities in a collaborative way. At the same time, you’re a team player who enjoys contributing and values a hands-on, supportive environment. Day-to-day in this role you’ll be: Supporting partners in leveraging marketing and growth solutions to help maximize their business potential on the platform. Working closely with the marketing team to plan and execute campaigns together with restaurant partners. Preparing regular business reviews (monthly and quarterly), sharing performance insights, identifying opportunities, and building joint growth plans. Analysing operational and commercial metrics to identify trends, address challenges, and propose data-driven solutions that improve partner performance and customer experience. Leading collaborative discussions and negotiations around campaigns, marketing investments, and initiatives that create long-term value. Helping partners in adopting new tools, features, and operational best practices. Staying up to date with local market trends, customer preferences, and competitor activity to strengthen partner presence. Our humble expectations Solid experience in account management, partnership management, or a similar partner-facing role. Experience working with performance metrics, marketing solutions, or growth initiatives is a plus Strong relationship-building skills and fluency in both Polish and English . Commercially aware and comfortable working in sales-driven environments. Strong analytical skills with experience in performance metrics; familiarity with tools like Looker or Power BI is a plus. Well-structured, detail-oriented, and proactive in managing partner relationships and priorities. Well-structured, detail-oriented, and proactive, with a collaborative, hands-on approach. Experience with CRM systems and a genuine passion for food and developing the best restaurants in town will both be an advantage. The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. This position is not eligible for consideration for an equity/RSU grant. Poland Pay Range 11 150 zł — 13 938 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

ABOUT THE COMPANY: Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining scale, insights, and AI innovation, they are building the industry's first Predictive Revenue System to enable humans and AI to work together for smarter decisions and consistent growth. With thousands of customers using their platforms daily, they have a unique view into how revenue is won, offering a chance to transform the category and set new benchmarks for modern revenue teams. THE OPPORTUNITY: Enterprise Account Directors are key members of the sales team responsible for building personal relationships and ensuring customer success. Responsibilities include: — Full-Cycle Account Ownership: primary commercial lead for large enterprise accounts, managing renewals, expansions, and cross-sell transactions. — Driving Net-New Revenue: identifying and closing new revenue within existing accounts, navigating complex organizations to displace incumbents and introduce new products. — Strategic Account Planning: creating and implementing account success plans aligning technology value with business goals. — Proactive Retention Management: monitoring account health to identify churn risks and implementing strategies to protect recurring revenue. — Executive Relationship Building: establishing multi-threaded stakeholder networks including VP and C-level executives. — Executive Business Reviews: leading regular reviews to demonstrate ROI, socialize new capabilities, and maintain platform indispensability. — Forecasting & Pipeline Accuracy: maintaining data-driven sales processes and providing accurate forecasts. — Market & Competitive Intelligence: staying updated on industry trends and competitors to position value propositions effectively. — Orchestrating Internal Resources: leading cross-functional teams to ensure cohesive customer experiences. — Voice of the Customer Advocacy: providing client feedback and market insights to Product and Engineering teams to influence roadmaps. WHAT WE'RE LOOKING FOR: — 7+ years of proven relationship building and closing experience in sales. — Experience establishing strategic C-level relationships. — Ability to manage full sales lifecycle within the Enterprise segment. — Experience delivering detailed product presentations and demos to executives and sales managers. — Skilled in leveraging internal resources like Sales Engineers and Customer Success. — Collaborative mentality prioritizing team success. — Excellent listening skills to understand and overcome objections. — High empathy and interpersonal skills. — Experience managing, expanding, and renewing customer relationships. — Consistent quota and revenue overachievement. — Ability to conduct compelling presentations to C-Level executives. THE TEAM: The Enterprise Account Director team consists of motivated SaaS sales professionals who are self-motivated, ambitious, and passionate about sales innovation. INCLUSION: Salesloft is committed to an inclusive workplace and is an Equal Opportunity Employer. They encourage applications from all backgrounds and provide employment without discrimination. COMPENSATION: Base pay range is $100,000 to $150,000 USD annually, with potential performance bonuses, benefits, and other incentives. Compensation depends on skills, experience, certifications, and location. APPLICATION: Apply via the provided link.

Задачи: — Полное управление аккаунтами: быть основным контактным лицом и владельцем отношений с клиентами, управлять всеми коммерческими транзакциями, включая допродажи, кросс-продажи и процесс продления. — Генерация нового дохода: активно искать и закрывать новые возможности в назначенной территории, расширять клиентскую базу, предлагать дополнительные продукты и расширения. — Планирование аккаунтов: разрабатывать и реализовывать планы успеха для ключевых клиентов, обеспечивая долгосрочное соответствие их бизнес-целей и решений компании. — Проактивное управление удержанием: мониторить состояние аккаунтов и использование продуктов, выявлять риски оттока и применять стратегии сохранения. — Построение отношений с руководством: устанавливать связи с вице-президентами, топ-менеджерами и ключевыми заинтересованными лицами, становиться доверенным бизнес-консультантом. — Точность прогнозирования и управления воронкой продаж: предоставлять руководству точные ежемесячные и квартальные прогнозы по новым сделкам и оттоку. — Анализ рынка и конкурентов: быть в курсе тенденций отрасли и действий конкурентов для эффективного позиционирования продуктов. — Совместное решение проблем: работать с командами Customer Success, Product и Support для решения сложных вопросов клиентов и обеспечения плавного постпродажного обслуживания. — Стратегия продления: сотрудничать с менеджерами по продлению для оптимизации работы с мелкими аккаунтами и выявления потенциала роста. Требования: — 2-3 года успешного опыта построения отношений и закрытия сделок в SaaS-среде. — Опыт установления стратегических отношений на уровне C-level. — Умение вести полный цикл продаж в сегменте SMB. — Опыт проведения детальных презентаций и демонстраций продукта для руководителей и менеджеров по продажам. — Навыки использования внутренних ресурсов (Sales Engineers, Customer Success, Support) для поддержки продаж. — Коллаборативный подход, ориентированность на команду. — Отличные навыки слушания и умение преодолевать возражения. — Высокий уровень эмпатии. — Опыт управления, расширения и продления клиентских отношений. — Постоянное перевыполнение квот и целей по доходам. — Умение устанавливать крепкие связи и преодолевать отказы. — Опыт проведения убедительных презентаций на уровне C-Level. Условия: — Полностью удалённая работа из любой точки США. — Конкурентоспособная заработная плата от $50,000 до $65,000 в год. — Возможность получения бонусов и других стимулирующих выплат. — Работа в быстрорастущей компании с поддержкой и ценностями, ориентированными на клиента. — Равные возможности для всех кандидатов без дискриминации. Компания использует ИИ-инструменты для поддержки процесса найма, но все решения принимаются людьми. Возможность отказаться от использования ИИ без влияния на рассмотрение заявки. Контактная информация для отклика отсутствует, отклик по вакансии возможен по ссылке ниже.

Location: India About the Job: LaunchDarkly is seeking an Accounts Payable and Expense Specialist to support accurate, timely, and efficient processing and payment of vendor invoices and employee expenses. This role will help maintain strong financial controls by ensuring transactions are properly reviewed, coded, approved, recorded, and retained in accordance with company policies and applicable requirements. The Accounts Payable and Expense Specialist will partner closely with employees, department budget owners, Procurement, Finance, and vendors to manage invoice and expense workflows from submission through payment or reimbursement. This role will also contribute to system implementations, process improvements, and AI-enabled automation initiatives that improve efficiency, visibility, and the employee and vendor experience. Responsibilities: Process and record vendor invoices accurately and timely, including validation of required documentation, vendor details, payment terms, and supporting approvals Review invoices and employee expenses for appropriate general ledger, department, project, entity, and expense coding Manage the routing of invoices through the approval process and follow up on outstanding approvals to support timely payment Review employee expense reports for completeness, business purpose, policy compliance, receipts, and appropriate coding before reimbursement Identify exceptions, duplicate submissions, missing documentation, and potential policy violations; resolve issues with employees, approvers, and vendors Coordinate with Procurement and internal stakeholders to confirm purchase orders, contracts, receiving information, and other required support Respond promptly and professionally to inquiries from vendors and employees regarding invoice status, payment timing, expense submissions, reimbursements, and policy requirements Support payment runs and related accounts payable activities, including reconciliation of open items and investigation of aged or unusual balances Maintain accurate records and documentation to support audit readiness, internal controls, and compliance with company policies Participate in accounts payable and expense system implementations, testing, data validation, user acceptance testing, and change management activities Identify opportunities to streamline workflows, strengthen controls, and improve process documentation through standardization and automation Support the evaluation and deployment of AI automation for invoice capture, coding, exception handling, expense review, reporting, and other finance operations use cases Prepare recurring reports and metrics related to invoice processing, approval aging, expense compliance, payment status, and process performance Collaborate with cross-functional teams and contribute to other accounting operations and finance projects as needed Qualifications: Bachelor’s degree or higher in Accounting, Finance, Business, or a related field preferred 3+ years of experience in accounts payable, employee expense administration, accounting operations, or a similar finance role Experience processing vendor invoices and employee expense reports in a multi-entity or fast-paced environment Working knowledge of accounts payable controls, invoice approval workflows, expense policies, and basic accounting principles Experience with an ERP system and expense management or accounts payable automation tools; NetSuite and PTP tools (such as Zip or Ramp) experience is a plus Strong attention to detail and a high degree of accuracy in transaction processing and review Demonstrated ability to manage competing priorities, meet deadlines, and follow through on open items Strong analytical and problem-solving skills, including the ability to research discrepancies and resolve exceptions Excellent written and verbal communication skills, with a customer-service mindset when working with vendors and employees Proficiency with Excel or Google Sheets; experience preparing reconciliations and operational reports is a plus Comfortable working with evolving systems and processes, including participation in implementation, testing, and continuous improvement initiatives Interest in applying automation and AI thoughtfully to improve finance processes while maintaining appropriate review and control standards Ability to handle confidential financial and employee information with discretion About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About The Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a Senior Staff Software Engineer to join our Systems Engineering team and lead the engineering behind our internal AI-powered application ecosystem. This is a high-leverage, high-visibility role with three interlocking mandates. First, you will own the development and governance of a code library and set of agent rules that will serve as the architectural foundation for multiple internal AI-enabled webapps at Fivetran.  Second, you will work with stakeholders to develop, productionalize, and enhance custom apps built on this foundation.  Third, you will act as a trusted advisor to engineering leadership, shaping policy and governance for how non-engineers should use AI to safely develop, productionalize, and deploy apps. This position sits at the crossroads of software engineering, platform architecture, and AI-assisted development. You will partner closely with business stakeholders and engineering platform teams across the company, translating a fast-moving, experimental "everyone builds" culture into production software held to a high standard of security, reliability, and maintainability. This is a full-time position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Python, TypeScript/React Kubernetes, GCP Cloud SQL (PostgreSQL) BigQuery data sources, Claude API, Agent SDK GTM systems -  Salesforce, Outreach, Gong, and Zendesk What You’ll Do Independently design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud Develop, maintain, and test code Conduct design and code reviews Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability Understand and fix challenges related to performance and scalability. Participate periodically in on-call rotation Participate in the hiring process Mentor Junior developers Make Fivetran the most reliable and secure component of our customers’ data infrastructure Skills We’re Looking For 10+ years of experience in the software industry with a passion for solving complex software engineering problems - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices Experience working with distributed systems and cloud security concepts Demonstrated ability to write well-structured and performant code Ability to independently lead software and infrastructure design to satisfy project requirements Can identify design flaws in existing systems and come up with improvements Experience in code reviews, design, troubleshooting and testing Experience programming in an object oriented / systems language such as Java, C++, C# etc Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s Experience interacting with continuous integration tools like BuildKite Knowledge of observability tools like New Relic/Grafana is a plus Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals Bonus Skills​ Experience in data processing (ETL, ELT) and/or cloud-based platforms #LI-HYBRID #LI-VA1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $232,338 — $290,422 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: India About the Job: As the Order Management Specialist, you will ensure that system inputs are complete and accurate, orders are processed in a timely manner, work with the Deal Desk and Internal Systems team to resolve issues, and ensure accounts are provisioned. You will have excellent attention to detail, solve problems, and ability to multi task. Responsibilities: Order & Opportunity Review Review opportunities in Salesforce to ensure completeness and accuracy prior to downstream processing into NetSuite, validating pricing, product/SKU alignment, contract terms, and required fields. Review Annual Recurring Revenue (ARR) on opportunities to confirm accuracy and alignment with contract terms and pricing before deals proceed through the order-to-cash cycle. Create and monitor indirect sales orders via AWS Marketplace. Work with AWS Support to resolve any offer issues or errors. Identify, troubleshoot, and resolve data discrepancies or missing information before orders progress through the order-to-cash cycle. Serve as a quality checkpoint between deal closure and financial system entry, minimizing rework and downstream billing errors. Provisioning & Deal Documentation Review and approve provisioning details to ensure customer setup aligns with the terms of the executed agreement. Partner with Sales, Customer Success, and Deal Management to confirm that all required documentation (order forms, amendments, approvals, contracts) is complete, accurate, and obtained prior to processing. Act as a point of escalation for missing or inconsistent deal documentation, coordinating resolution across stakeholders. Systems & CPQ Administration Work closely with the internal systems/IT team to ensure Salesforce CPQ configurations (pricing rules, product bundles, approval workflows) remain accurate and up to date. Support testing and validation of CPQ and Salesforce-to-NetSuite integration changes, flagging issues that could impact order accuracy or revenue processing. Contribute to continuous improvement of order-to-cash tools, workflows, and controls. Revenue Recognition & Compliance Apply a working understanding of ASC 606 principles when reviewing deal structures, contract terms, and provisioning to flag potential revenue recognition considerations. Support Finance/Accounting during month-end and quarter-end close by ensuring orders and documentation are audit-ready. Help maintain internal controls around deal review, approval, and order processing. Cross-Functional Partnership Act as a trusted liaison between Sales, Customer Success, Deal Management, Finance, and Systems teams to keep the order-to-cash process moving efficiently. Provide guidance and training to Sales and Customer Success on Salesforce, CPQ, and documentation requirements. Report on order accuracy, cycle times, and recurring issues, and recommend process improvements. Qualifications: Bachelor's degree in Business, Finance, Accounting, or related field, or equivalent practical experience. 4+ years of experience in Order to Cash, Deal Desk, Sales Operations, Revenue Operations, or a related finance/systems role, ideally in a B2B SaaS environment. Hands-on experience with Salesforce and Salesforce CPQ (or other CPQ systems); experience with NetSuite and AWS Marketplace strongly preferred Working understanding of ASC 606 revenue recognition principles as they apply to SaaS/subscription contracts. Strong attention to detail and comfort working with high volumes of orders, especially during month-end/quarter-end close. Excellent cross-functional communication skills, with proven ability to partner effectively with Sales, Customer Success, Deal Management, Finance, and IT/Systems teams. Analytical mindset with strong Excel skills; experience with reporting/dashboard tools (e.g., Tableau) a plus. Ability to work independently, prioritize competing requests, and manage ambiguity in a fast-paced environment. Nice to Have Experience supporting Salesforce-to-NetSuite integrations or similar CRM-to-ERP data flows. Familiarity with contract lifecycle management (CLM) tools (e.g., Ironclad, DocuSign CLM). Prior experience contributing to systems testing, UAT, or process documentation for order management tools. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: London Office Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Serve as the trusted front-line contact for large enterprise customers, guiding them on AI prompting best practices, resolving bugs, and turning feedback into a better product experience, whilst adhering to strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Analyse recurring issues and identify process and documentation improvements to reduce time-to-resolution - Build and update internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 4+ years in technical support, developer support, or systems engineering. - Experience managing and delivering against operational SLAs for enterprise accounts - Strong hands-on debugging experience with JavaScript, Python, or similar languages, including the ability to read and reason through an unfamiliar codebase. - Working knowledge of APIs, databases, and Git-based CI/CD workflows. - Excellent written and verbal communication skills, able to convey technical concepts clearly to both technical and non-technical stakeholders. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.). - Exposure to cloud infrastructure (AWS, GCP, or similar). WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Remote - Singapore Workplace: Remote Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. IN THIS ROLE YOU WILL: - Provide swift, high-priority support to Premium customers, responding within strict SLAs. - Diagnose, reproduce, and resolve complex technical issues across the Replit platform. - Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. - Lead customer-facing communications during outages or incidents. - Identify recurring issues and collaborate internally to reduce time-to-resolution. - Contribute to internal tooling, automation, and documentation that improves team efficiency. - Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. - Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. REQUIRED SKILLS AND EXPERIENCE: - 3+ years in technical support, developer support, or systems engineering. - Experience providing rapid-response support to high-value or enterprise customers. - Strong debugging skills with JavaScript, Python, or similar languages. - Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly. - Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities. - Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure. - A proactive, ownership-driven mindset and genuine empathy for customers building on Replit. NICE TO HAVE: - Has used Replit in the last 3 to 6 months. - Experience working with IDEs, terminals, or other common developer tools. - Experience with AI tools (Claude, ChatGPT, etc.) WHAT WE VALUE: - Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions - Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams - Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences - Continuous learning: Passion for staying current with industry best practices and new technologies - Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems Note: This role will begin as remote, with plans to transition to a hybrid model once we establish a local office presence. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: San Francisco, CA; New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Software Engineer, Forward Deployed, you’ll solve the hardest problems standing between Ramp and the world’s largest and most complex companies — shaping and shipping the product capabilities that unlock our growth upmarket. You'll be part of our Core FDE org, which is an agent-first, high-pace, customer-facing engineering team. On FDE, you will interact directly with customers and deliver solutions end to end — understanding pain points, shaping product decisions, and building agents that autonomously expand Ramp's capabilities. Check out our Engineering Blog https://engineering.ramp.com/ and FDE post https://engineering.ramp.com/post/forward-deployed-engineering for more context on our work! WHAT YOU’LL DO - Deliver software end to end that meet the needs of our largest customers — understanding user pain points, scoping product specs, and building agents that autonomously implement solutions. - Collaborate closely with Sales, Solutions, Customer Success, and Account Management to close deals, activate customers, and expand the value Ramp provides over time. - Drive the core product engineering roadmap through our embedding model — specializing within a core product area to develop deep domain expertise and make prioritization calls on when to build a custom solution vs. accelerate a broader initiative. WHAT YOU NEED - 3+ years of software engineering experience preferred - Extensive experience building with and for agents - Track record of shipping high-quality products at scale - Comfort and excitement to be customer-facing - Desire to work in a fast-paced environment, continuously grow, and master your craft BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice