Location: Home based - EMEA
The role of a Entry-level communications specialist at Canonical
We’re on the look out for a brilliant B2B Social Media Marketing Manager to join our team and take our communications to the next level. Our social media provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of Ubuntu. From #opensource to coffee on K8s, launch previews to twitter storms over some cool release swag, our marketing team is committed to creating conversations with audiences all over planet earth: developers, tech enthusiasts, security engineers...
The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. They love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier.
This role sits in the communications team reporting to the director of communications.
Location:
This role will be based remotely in the EMEA region.
What your day will look like
Create, schedule and publish content and campaigns across multiple social media channels
Deliver regular analysis and reporting on social media metrics, content performance and campaigns results
Support the growth and nurturing of Canonical’s social media audiences, while increasing engagement rates and valuable actions
Develop flair with copywriting and asset creation to create messaging that aligns with the brand and its personality, and drives audiences towards action
Be responsible for executing A/B and multivariate growth tests
Be audience centric, focusing on platform and community moderation, as well as direct audience engagement
Create awareness on integrated campaigns, product launches, webinar series, industry announcements and core content
Package all of Canonical’s product offerings and educational material creatively, from bare metal, AI, Kubernetes to chats on diversity and CSR.
What we are looking for in you
Experience managing social media platforms for tech brands, part of a content team or marketing agency
Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web)
Proficiency with at least four social media platforms including LinkedIn, YouTube, Twitter, Facebook, Instagram and Reddit
An analytical eye and a good sense for the type of content that performs best depending on platform and objective
Experience with educational content funnels, and using video as a core social media marketing asset
Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams
Excellent verbal and written communication skills, strong content marketer
Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
Willingness to travel up to 4 times a year for internal events
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role
We build internal systems to the same standard as our public products: specified, tested, reviewed and observable. We want engineers who enjoy that rigour and take full ownership of what they ship.
What you will do
Design and deliver systems and platforms, including intuitive UIs
Build Go services and APIs that connect many data sources
Design data models and architecture for connected systems
Turn data into clear dashboards and visualisations
Build LLM-powered features into everyday workflows
Write specs, estimate work and deliver to agreed criteria
Set a high bar in code review, testing and documentation
Partner with non-technical colleagues to turn needs into tools
Mentor engineers and improve how the team works
Who you are
You have deep expertise in at least two of:
Back-end services in Go
Modern front-end engineering [React/Svelte/TypeScript]
Data engineering and analytics
Data visualisation
Applied LLM/ML in production workflows
You also:
Treat testing, security, performance and accessibility as part of the job
Handle sensitive people data with care
Write clearly and work well in a distributed team
Own your work from first spec to production
Nice to have
: Python, Go, React, Svelte, PostgreSQL, Kubernetes, a history of building tools for HR, finance or operations.
The ideal candidate will use their passion for experimentation and analytics to build tomorrow’s tech organisation. This team will help us gain insights into the business and our talent pool, and use those insights to improve the experience of working at Canonical.
As a Workplace Engineer at Canonical, you need an analytical, data-driven mind and a passion to connect and make sense of interesting data from APIs. We focus heavily on the collection of metrics, optimising processes, and ways of working across Canonical. You need to demonstrate leadership, excellence, and consistency and will mentor others in the team.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Montevideo
Workplace: hybrid
The Role:
We are looking for a driven, goal-oriented and energetic professional to help us continue our steady expansion. As Business Development Officer, you will identify business growth opportunities and develop strategies to contribute to the financial growth of the company.
The main responsibilities of the position include:
Contribute to the implementation of the company’s market penetration and expansion strategy
Keep abreast of the latest developments, products, marketing updates and relevant terms and conditions while positively communicating them to the target group
Keep up-to-date with the market competition and industry related news
Ensure that a high level of service is provided and client enquiries are dealt with attentively
Undertake qualitative analysis on statistics to draw useful conclusions for the development of the business
Perform market data analysis and reporting
Provide suggestions on system enhancements
Ensure compliance with the company’s legal guidelines and compliance procedures
Always act in the best interest of the company and co-operate with the rest of the team to contribute efficiently towards growth and development of the business
Be available for potential travel within the assigned country for meetings and events
Contribute to team effort by reaching targets and cooperate effectively with other departments as necessary
Supervise, monitor and coach the local team
Main requirements:
Degree in Business, Marketing, Finance, or a related field
At least 2 years of experience in a similar position. Experience within the financial services industry will be considered an advantage
Fluent Spanish and Portuguese speaker with excellent oral and written skills in English
Dynamic, innovative and target oriented
Outstanding communication and interpersonal skills
Reliable, with integrity of character and strong business acumen
Very good people management skills
Very good computer literacy
Benefit from:
Attractive remuneration package plus performance related reward
Transportation allowance
Intellectually stimulating work environment
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Worldwide
Workplace: hybrid
COLUMBIA SHIPMANAGEMENT is looking for self-motivated and skilled seafarers to join our expanding fleet.
JOB DESCRIPTION
Responsible for maintaining the electrical and electronic equipment onboard the ship.
Holder of valid COC (STCW Reg III/6) with verification.
STCW and training certificates corresponding to the rank must be valid.
Good communication and solution finding skills.
English proficiency written and spoken.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum Experience in Rank 4 months.
Experience with High Voltage installation.
Experience with Electro-Hydraulic crane repairs.
Trading area [USA, Australia]
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: competitive salary
Terms and condition as per CBA applicable
Rejoining Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Family.
Location: San Francisco (On-Site)
Workplace: OnSite
ABOUT SVIX
Svix is a fast-growing startup building the future of server-to-server communication, starting with webhooks. We build high-quality, scalable, and fast infrastructure trusted by companies like Etsy, TaskRabbit, Brex, and the Fortune 500.
We have a top 1% product & team, our customers love us, and we are working towards building a generation defining developer infrastructure company. We also wrote the spec for webhooks (Standard Webhooks https://www.standardwebhooks.com) which has since been adopted by Google Gemini, OpenAI, Anthropic, and many others.
To support our efforts, we have raised $11M from top investors including a16z and Y Combinator, along with founders and CTOs from companies like GitHub, Segment, Lookout, and Fly.io.
ABOUT THE ROLE
We're looking for a top performing Tech Lead to help scale our product and team. This role is about more than just writing great code, you'll make key technical decisions, tackle complex problems, and mentor engineers while ensuring we deliver a top-notch developer experience.
If you thrive in high-impact environments and want to build something meaningful with a team that moves fast, we'd love to chat.
If you are a top performer who wants to do the best job of their life surrounded by others doing the same, this is the place for you.
WHAT YOU’LL DO
- Design, build, and deploy high-quality backend code in a fast-paced environment.
- Develop and scale new products and new product features while ensuring stability and performance.
- Own technical challenges, making decisions that balance speed, reliability, and maintainability.
- Lead the team through management, sprint planning, mentoring, and execution.
- Optimize infrastructure, databases, and system architecture for high availability and efficiency.
- This role is a player-coach (we expect this person to spend ~80% of the time coding).
WHAT WE’RE LOOKING FOR
- Experience designing and building high-scale backend systems.
- Strong technical, architectural, and troubleshooting skills.
- Good “taste” for software and API design.
- Proven ability to lead teams, organize projects, and drive execution.
- Excellent communication and collaboration skills.
- Prior experience as a Tech Lead, Engineering Manager, or similar leadership role.
- Experience with Rust, Postgres, and Redis (or ability to ramp up quickly).
GENERAL GUIDELINES
- We like candidates with varied backgrounds - don't be shy, apply!
- Hackers/OSS devs welcome, even without extensive work history. Checkout our OSS repo on Github https://github.com/svix/svix-webhooks.
- Please include a few words on why you'd like to work at Svix.
- All roles are full-time - no students or part-time.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
About the Role
We are looking for a
Senior Site Reliability Engineer
who will play a critical role in ensuring high availability, performance, and resilience across our production systems. You will be at the heart of operational excellence, leading high-impact incident responses, building proactive monitoring systems, and engineering automation that prevents outages before they happen. If you love solving complex distributed system challenges and thrive in high-pressure environments, this role is for you.
Key Responsibilities
Incident Management & Reliability
Act as
Incident Commander
during major outages, leading real-time diagnosis, communication, and recovery.
Own and improve the end-to-end
incident management lifecycle
, including post-incident reviews and action plans.
Drive
root cause analysis
and proactive reliability improvements to prevent recurrence.
Monitoring & Observability
Design and maintain
metrics, alerts, and dashboards
using
Prometheus
,
Grafana
, and
New Relic
.
Implement
SLIs/SLOs
to monitor service health and drive availability targets (99.99%+ uptime).
Integrate
log management
and
distributed tracing
with tools like
ELK Stack
and
AWS X-Ray
.
Automation & Tooling
Develop
automation scripts
and internal tooling in
Python or Node.js
to reduce manual ops and accelerate recovery (MTTR improvement).
Build self-healing infrastructure using
IaC
and
automation pipelines
.
Optimize on-call workflows, escalation policies, and runbooks using
PagerDuty
.
Cloud Infrastructure
Operate and improve infrastructure hosted on
AWS
, ensuring reliability, cost efficiency, and scalability.
Collaborate with backend and platform teams to embed
SRE best practices
across engineering.
Key Qualifications
4+ years of experience in
Site Reliability Engineering, DevOps, or Platform Engineering
.
Proven success managing
production incidents
and participating in
on-call rotations
.
Strong hands-on experience with
Prometheus, Grafana
, and
PagerDuty
.
Proficient in
Python or Node.js
for automation and tooling.
Experience with
AWS services
(EC2, CloudWatch, ECS/Lambda, IAM, etc.).
Solid understanding of
Linux systems, networking, and CI/CD pipelines
.
Nice to Have
Experience as
Incident Commander
in mission-critical environments.
Knowledge of
New Relic
,
Sentry
,
ELK Stack
, or
Datadog
.
Background implementing
SLIs/SLOs/Error Budgets
(Google SRE model).
Familiarity with
Docker, Kubernetes, Terraform, or Ansible
.
Certifications such as:
AWS Solutions Architect Associate/DevOps Engineer
ITIL Foundation
or relevant reliability certifications.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a
smart and efficient application of your technical knowledge
and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.
We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.
What will I be doing?
As an experienced engineer you will:
Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure
Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.
Grow your team’s capacity by mentoring other engineers and interviewing candidates. This is a chance to be an integral part of building and growing a team.
What skills do I need?
5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep
knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.)
but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
Experience with Distributed systems
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Yerevan, Armenia
Description:
Digitain now welcomes a highly skilled and motivated Middle Penetration Tester to join our team.
The ideal candidate is expected to be
responsible for identifying and evaluating vulnerabilities in our clients' systems and applications, conducting penetration testing exercises, and providing recommendations for enhancing security measures. You will work closely with cross-functional teams to ensure the implementation of robust security controls and mitigate potential risks.
Responsibilities:
Conduct comprehensive penetration testing on various systems, applications, and networks to identify vulnerabilities, weaknesses, and potential security risks
Execute manual and automated testing methodologies to identify security flaws in networks, web applications, mobile applications, and infrastructure components
Perform analysis and validation of security findings, and provide detailed reports outlining the identified vulnerabilities and potential impact to stakeholders
Collaborate with development teams, system administrators, and other stakeholders to provide remediation recommendations and follow up on the implementation of necessary security controls
Stay up to date with the latest security threats, vulnerabilities, and attack techniques, and incorporate this knowledge into penetration testing methodologies
Contribute to the improvement of existing penetration testing frameworks, tools, and processes to enhance efficiency and effectiveness
Assist in the development and maintenance of security policies, procedures, and guidelines
Participate in incident response activities, including investigation and remediation of security incidents
Provide guidance and mentorship to junior members of the team, assisting in their skill development and knowledge enhancement
Requirements:
At least 2 years of experience in penetration testing or QA
Bachelor's degree in Computer Science, Information Security, or a related field
Proven experience in conducting penetration testing and vulnerability assessments in a professional setting
In-depth knowledge of network protocols, web application architecture, operating systems, and common security vulnerabilities
Proficiency in using a variety of penetration testing tools, frameworks, and methodologies
Strong understanding of common security standards, such as OWASP, NIST, and ISO 27001
Familiarity with regulatory compliance requirements, such as GDPR, HIPAA, or PCI DSS
Excellent problem-solving and analytical skills, with the ability to think creatively and out-of-the-box
Strong written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders
Ability to work effectively both independently and collaboratively in a fast-paced and dynamic environment
High ethical standards, integrity, and a commitment to maintaining confidentiality
Join our team and play a crucial role in strengthening the security posture of our clients. As a Middle Penetration Tester, you will have the opportunity to continuously enhance your skills and contribute to the protection of sensitive data and critical systems.
Location: Xinyi, Taiwan
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Taiwan!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Mandarin & English
Able to develop training material and activities is a plus
Location: Yerevan, Armenia
Description
We are seeking a detail-oriented B2C Business Analyst to join our growing team and help drive business performance through data. In this role, you will be responsible for transforming complex data into actionable insights across product, marketing, and operations. You will work closely with cross-functional teams to identify growth opportunities, optimize key metrics, and support strategic decision-making with high-quality analytical output.
Responsibilities
Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
Interpret, evaluate and interrelate research data and develop integrated business analyses
Understand and analyze the financial and operational impact of any changes
Analyze Marketing Promotions and their effectiveness
Analyze Products separately and as one ecosystem
Perform business requirements analysis
Analyze business income and revenue
Initiate technical, business, or marketing changes that will grow the business
Provide analytical and other reports regarding business
Other tasks from management related to business analysis
Requirements
A bachelor’s degree in business or an MBA or a related field
Knowledge of MS Office, Power BI
Knowledge of SQL
Knowledge of Python will be a plus
High proficiency in Armenian, English, and Russian languages is a must
Experience in gaming (will be a plus)
Excellent problem-solving skills
Fundamental analytical and conceptual thinking skills
Exceptional interpersonal skills
Excellent written and verbal communication skills
Attention to details
Location: Springfield, Ma
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Sheung Wan, Hong Kong
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Hong Kong!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus.
Able to develop training material and activities is a plus
Location: Santa Ana, Ca 92704
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
УдалённоseniorHome based - EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.