Location: Russia
Workplace: remote
We are looking for a highly motivated and strategic Customer Success Manager to join our team. In this role, you will manage a portfolio of high-value clients, ensuring their satisfaction, growth, and long-term retention. Acting as a trusted advisor, you’ll be the key point of contact between our customers and internal teams, driving product adoption, identifying new business opportunities, and ensuring seamless execution of customer needs.
Key Responsibilities
Build and nurture strategic relationships
with a portfolio of major clients to ensure satisfaction, retention, and growth.
Understand customer goals and business needs
through in-depth discovery and regular communication, ensuring our solutions align with their objectives.
Propose new products, features, and solutions
to drive customer value and support their ongoing success.
Act as the voice of the customer internally
, liaising with product, sales, and support teams to ensure timely and accurate delivery of customer requests.
Own the execution of customer deliverables
, ensuring internal stakeholders are aligned and accountable.
Resolve issues and manage escalations
with professionalism, protecting the integrity of the relationship.
Conduct regular Business Reviews
to assess customer health, review progress toward objectives, and gather actionable feedback.
Identify and support upsell and expansion opportunities
, contributing to revenue growth through long-term relationship development.
Track and analyze customer success metrics
to generate actionable insights and report on customer performance at a senior level.
Qualifications
Proven 1-2 years of experience in Customer Success, Account Management, or related client-facing roles
Strong ability to build relationships and influence stakeholders at all levels, both externally and internally.
Excellent communication, presentation, and problem-solving skills.
English speaking skills – Proficiency / Advanced; must be able to communicate clearly and professionally with global clients and internal teams.
Comfortable working cross-functionally with product, engineering, and sales teams.
Data-driven mindset with experience in analyzing metrics and translating them into business outcomes.
Proactive, detail-oriented, and highly organized with a strong sense of ownership and accountability.
Experience in industry, e.g., gaming, SaaS, fintech is a plus.
Why Join Us
Opportunity to work with top-tier clients and make a measurable impact.
A dynamic, collaborative team culture that values innovation and initiative.
Continuous learning and growth opportunities within a global organization.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Stage Supervisor, with the support of the Asst. Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation of all Entertainment areas onboard the vessel, ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Stage Supervisor must have experience in handling technical equipment: such as sound, light and rigging and have strong working knowledge of all the onboard entertainment technical systems and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as an audio-visual troubleshooter to help solve any equipment or stage problems and informs the Entertainment Technical Manager and appropriate onboard Engineering Personnel. Manages the usage and operational maintenance of all audio-visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Provides technical management for shows and activities. Supervises and coordinates the daily schedules for the Rigging & Automation Technician and Theater - Technical Stage Staff. Practices the art of delegation with the Lights and Sound Team during peak times, while at the same time leading by example. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Performs daily physical reviews of all lounges and venues daily to verify that the lighting and audio levels are operating at optimal levels. To act as the show caller when required.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises and evaluates (in conjunction with the Entertainment Technical Manager) the job performance of the Asst. Stage Supervisor, Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Managing, with direct reports, any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Entertainment Technical Manager in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Maintains complete records of equipment failures and requests for repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
Communication: Maintains ongoing communication with the Entertainment Technical Manager and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff. in order to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Entertainment Technical Manager is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Cruise Director in ensuring all technical elements of the ship wide Entertainment program is delivered to the highest standard
The Entertainment Technical Manager directs and supports the Entertainment Technicians in the operation of all Entertainment areas onboard the vessel and assists in ensuring the daily responsibilities of administration, supervision and leadership for the Entertainment technicians are performed.
The Entertainment Technical Manager must have a strong working knowledge of all the onboard entertainment technical systems and equipment and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Entertainment Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Schedules and oversea Entertainment operations and all technical standards, including broadcast and interactive TV system operations. Must be fully familiar with all the entertainment operations, show content, duration and nature of performances, costs associated if any and possess a detailed knowledge of entertainment and cruise programs. Coordinates production plans with Stage Supervisor. Oversees all Entertainment Technical Staff, VR and Arcade and Broadcast & Multimedia Technicians. Maintains the entertainment program in accordance with the standard operating procedures. Where needed, assign additional duties and responsibilities to technicians.
Program Planning; Coordinates with the Cruise Director and Assistant Cruise Director regarding the performances and usage of the various showrooms and lounges to ensure consistent technical support of all meeting, activities, and entertainment for special group functions such as but not limited to charters, promotional and marketing presentations. Ensures all technical elements event programs are delivered effectively and efficiently to create a program that is appropriate and aligned with the current guest demographic.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
Digital Scheduling Management: Manages and oversees the operation and data entry of the digital scheduling tool for events and work hours. Schedule and oversee entertainment operations and all technical standards, including broadcast and interactive TV system operations.
People and Team Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all Entertainment Technical staff and their work procedures to ensure company standards in quality and service are met. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on-the-job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Assistant Cruise Director in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Oversees ship wide entertainment systems, and ensure they perform as designed.
Technical Inventory: Maintains current and up to date account of the inventory of Entertainment Technical and non-technical items.
Communication: Maintains ongoing communication with Cruise Director, Assistant Cruise Director, Stage Supervisor and all direct reports to ensure alignment and address any needs or concerns
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Entertainment Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends any meetings or inspections as required or deemed necessary by ship’s management.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In depth working knowledge of Dante Audio Networks, Digico & Grand MA show
control systems, VR and Arcade, rigging and automation and Broadcasting.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
31/12/2026
Location: Worldwide
Workplace: hybrid
YOUR ROLE:
The Kids & Teens Manager has overall responsibility for delivery and management for all Kids and Teen functions and programming throughout the Kids and Teens Facilities and delivering a ‘Remarkably Arabian’ experience to our guests. To ensure the Kids & Teens programming is designed specifically for children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be responsible for all the tailored Kids and Teens areas our “Sailors Shore” and “Teens Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Planning, implementation and development of our Kids and Teens activity programme offering.
Oversees the assignment of duties, responsibilities and schedules of staff and activities.
Oversees all Kids & Teens programming, daily activities and quality in all venues.
Works collaboratively with other Hotel Officers to maintain quality and maximise profit.
Responsible for ensuring accurate and timely administration and reporting for the Youth & Teen department.
Provides the Broadcast Manager with information for the digital signage and daily programme.
Responsible for delivering on Kids & Teens equipment and consumables budgets.
Frequently engages with Live Business Account Manager ashore and provides feedback and suggestions to increase Guest satisfaction.
Responsible for investigating and resolving Kids & Teens programme quality and service complaints in a timely fashion and notifies Hotel General Manager of such.
Mentors and develops the Kids & Teens Supervisor and team, providing on-the-job training
Maintains positive relations with all Guests and ensures interaction at every opportunity.
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Implement and develop all activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift
Be a good positive role model and ensure a safe cruise experience for young guests.
communicate with parents/Guardians in a positive and professional manner.
ADDITIONAL RESPONSIBILITES:
Prepare appraisals for individuals under their remit in accordance with policies.
Attends Guest functions as required by Head of Department.
Partake in inspections, trainings and meetings as required by Head of Department.
Participate in embarkation and emergency procedures.
Ensures that the set standards are kept, and staff members work according to their respective job descriptions.
Lead and Motivate using the Aroya Leadership Model.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’. For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
We always work according to the Aroya Values
VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast.
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Previous experience as a Kids and/or Teens Manager managing a team within the Education or Entertainment sectors
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with Kids/Teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: Worldwide
Workplace: hybrid
The Kids & Teens Team members are responsible for creating, hosting and providing a wonderful and unforgettable holiday experience for our youngest guests. This is delivered all within state-of-the-art facilities, allowing children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be working in the tailored Kids & Teens areas our “Sailors Shore” and “Teen Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all AROYA Cruise Saudi ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Lead, host and develop on our activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Complete guest embark and debark duties as directed by the Kids & Teens Manager
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift.
Be a good positive role model and ensure a safe cruise experience for young guests.
Communicate with parents/Guardians in a positive and professional manner.
Assist in the planning, implementation and development of our kids and teens activity programme offering.
ADDITIONAL RESPONSIBILITES:
Partake in inspections, trainings and meetings as required by Head of Department
Abiding by rules and regulations set by AROYA Cruise Saudi and/or ship’s command and attend all training programs as specified by SCL (including all inspections, safety drills & training exercises, Environmental Training and Corporate Training Programmes).
Participate in embarkation and emergency procedures
Ensure that delivery standards are upheld, and SOPs followed for all activities
Demonstrate the Aroya Values.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
AROYA BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’ For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
AROYA VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast,
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with kids/teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Technical Stage Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor, Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by delivering basic maintenance, repair and operation of live stage and backstage equipment for all shows performed in the main theatres.
The Theater - Technical Stage Staff must be able to understand and react quickly to new directions in a fast-paced environment and adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage (Theater): Demonstrates ability to assist in performing preventive maintenance & basic repair on scenery including general carpentry, scenic painting, and other maintenance responsibilities as required. Cleans and maintains the backstage areas including workshops. Assists with under stage cleaning, to ensure safe & efficient operation. Performs specific backstage track during performances in theatre with the ability to change directions in a timely manner. Assists with all scenic changeovers and ensures they are completed in a safe and timely manner. Assists with the arrangement of scenery and props on stage as directed during rehearsals, shows, & changeovers. Maintains the overall look and quality of scenic items and personal props. To be able to assist other technicians whenever needed. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Communication: Maintains ongoing communication with Stage Supervisor, Assistant Stage Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Coordinates with the Stage Supervisor, Assistant Stage Manager and Entertainment Technical Manager to deliver accurate maintenance tracking sheets during position handover.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Manages safety requirements during rehearsals, shows, and changeovers to ensure maximum safety for all involved especially when automation movement is taking place.
Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Stage Supervisor. Maintains and updates records of all shows and changes to backstage tracks, rigging & scenic changes. Maintains and updates auditable inventory of all entertainment props and equipment. Inspects on a weekly basis all electrical cabling for scenic, automation, and lighting; reports any defects to the Supervisor. Maintains and inspects all equipment.
Inventory Management: Conducts monthly inventory counts and daily checks on inventory in order to ensure that all props and items are available for the shows
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Performs other duties which may be reasonably requested by the Stage Supervisor, Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
All team members must be physically fit to the job required including lifting more than 25 pounds.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Shipwide Sound & Light Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by being responsible for the use/operation, movement, and storage of all audio-visual equipment as delegated/assigned by the Technical Entertainment Manager for performances by entertainers, as well as all programmed activities by the entertainment staff.
The Shipwide Sound & Light Technician must be able to act as audio-visual troubleshooter to help solve any equipment or staging problems as delegated by the Entertainment Technical Manager and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Light & Sound: Demonstrates intermediate to advanced knowledge of standard theatre operations including, Audio and Lighting operations, has the ability to set, strike, operate or otherwise work with relative Audio-Visual (AV) equipment as instructed by the Entertainment Technical Manager in accordance with the specific disciplines assigned. Sets up any appropriate venue where a lecture or other activity may be conducted, as required by the Assistant Cruise Director and Cruise Director. Designs or implements the design of lighting, sound, and stage effects for Featured Entertainers/Musicians as assigned. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required.
Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Entertainment Technical Manager
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
Must be able to work and excel in a team environment and individually.
Must be able to adapt to confined and sometimes limited living conditions for extended periods of time.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audiovisual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning.
Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables.
Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
At Aroya Cruises, the VR & Arcade Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by hosting and assisting on the VR and arcade equipment.
The VR & Arcade Staff must be knowledgeable in operating the entire VR/ Arcade machines and equipment. They must excel in, trouble shooting and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Entertainment Delivery: Demonstrates understanding and ability to host and assist on the VR and arcade equipment, able to rectify or trouble shoot basic machine malfunctions and ensuring a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
VR & Arcade Management: Prepares the VR/ Arcade venues for business each day. Ensures the stipulated venue opening and closing hours are strictly adhered to. Ensures the daily opening and closing procedures of the arcade are followed. Maintains daily log book and submits daily operational report to the Entertainment Technical Manager
Revenue Promotion: Identifies and promotes all revenue centers onboard in an
organic and genuine manner, tailored to the expectations of Arabian travelers.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Partners with The Shore Excursions Team to escort guests on tours during port calls, enhancing guest engagement.
Communication: Maintains ongoing communication with Entertainment Technical Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Equipment Management/Maintenance: Monitors out-of-order machines and adopt a pro-active maintenance approach reporting to Entertainment Technical Manager any equipment malfunctions or problems. Maintains library of all the machines and simulator manuals, spare part manuals and other reference material. Conduct a weekly calibration of VR/Arcade machines and create a report sheet for reference. Plans and supervises regular maintenance checks on the VR / Arcade machines and ensures that the maintenance log is updated regularly
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Enforces the company policies and procedures at all times.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Guest Satisfaction: Monitors Guest Satisfaction scorecards in relation to the broadcast operation and service provided. Follows up on necessary points raised or observed
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Revenue Promotion: Identifies and promotes all revenue centers onboard in an organic and genuine manner, tailored to the expectations of Arabian travelers.
Additional Duties: Performs any other duty which may be reasonably requested by the Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
31/12/2026
Location: Limassol Cyprus
Workplace: OnSite
ABOUT SCOREWARRIOR
Scorewarrior is an independent game studio with a single mission: to excite and unite players all over the world. For over 10 years we've been pursuing it through Total Battle — a product we continue to actively and successfully grow. We're a team of 230 self-motivated professionals who know and love their craft, and we've recently begun an active company-wide adoption of AI tools.
Our home is a great office in Limassol, Cyprus. We offer a strong relocation package for you and your family, and we put real effort into making life on the island genuinely varied and interesting.
Location & format: Onsite — Limassol, Cyprus
Full relocation support provided
THE MISSION OF THIS ROLE
To build a viable, right-sized security system for Scorewarrior — one that protects what actually matters without slowing the company down — and to own it end-to-end: from diagnosis and strategy to implementation, team, and culture.
KEY OBJECTIVES
- Build a viable security system across the core domains: IAM (access management, MFA, SSO), infrastructure security (cloud, services, network), foundational SDLC/AppSec (security in the development process and in the code), and the processes and training around them. We expect you to start with a proper diagnosis of our landscape — and design the system for this company, rather than replaying a project from a previous job.
- Own security risks and speak both languages: business language with the CTO and CEO — risk, cost, and priorities; technology language with developers and infrastructure teams — architecture, trade-offs, and practical solutions.
- Make the right build-vs-buy calls: you know the security product market well enough to tell when a problem needs a tool, when a simpler method will do, and when the problem isn't in the tooling at all — it's in habits and heads.
- Introduce security as a partner, not a blocker: embed baseline practices so smoothly that teams barely notice them; for everything on top of that — inform, help when asked, and don't push when it's not the team's priority right now.
- Define how AI tools are used safely: own the policy and guardrails for the company-wide adoption of AI tools — what data can go where, and how teams can use them productively without creating new risks.
- Build the team: hire the first security engineers deliberately — knowing who you're hiring and why — and grow the function as the company's needs grow.
JOB REQUIREMENTS
- 8+ years of hands-on experience in security — real projects you designed, implemented, and stayed around long enough to see working. At the interview, we'll ask about specific cases, decisions, and their consequences — not about frameworks in theory.
- A background that gave you real systems experience. Two paths work equally well for us: a stable security engineering career from university onwards, or a transition into security from system administration, technical support, or network engineering. What matters is the result — you understand infrastructure and architecture from the inside, not from diagrams.
- Proven experience hiring and building a team — even a small one (2+ people). What matters is that it was deliberate: you can explain who you hired, why them, and how the team was structured around the actual problems.
- Experience building a security function, not just running one. You've taken security in an organization from an unclear state to a working system: assessed the landscape, set priorities, chose what to implement and what to skip — and can show what changed as a result.
- Strong awareness of the security product market. You can tell when a problem needs a tool, when a simpler method will do, and when the problem is in habits rather than tooling — and you have real examples of each call.
- A partner's operating style. You work through engineering teams, not above them: no separate authority demands, no blocking by default. Your practices get adopted because they make sense, not because they're mandatory.
- English and Russian language at least B2 level or higher.
NICE TO HAVE
- Experience in companies closest to our context: B2C products, SaaS platforms, gamedev, or mobile apps, with company size up to 1,000 people.
- Experience working with external security providers.
- Familiarity with common security frameworks.
- Experience being the first or founding security hire in a company.
WHO THIS ROLE IS NOT FOR
We believe in being upfront about fit. This role is probably not for you if:
- Your recent years were mostly about policies, reports, and committees — and real systems are something you haven't touched in a long time.
- Your default operating mode is hierarchy: separate authority, mandatory sign-offs, and blocking by default.
- You have a proven security project you replay at every company, regardless of its actual context and needs.
- Building and leading a team is something you'd rather avoid — hiring is a core part of this role, not an add-on.
WHAT SUCCESS LOOKS LIKE
In the first months, success means a clear diagnosis: you understand our landscape, know where the real risks are, and have a plan the CTO believes in — built for this company, not imported from a previous one.
Further on, success means the security system is quietly working: baseline practices are embedded so smoothly that teams barely notice them, access and infrastructure are demonstrably better protected, and teams come to security for help rather than hide from it.
And success means the function is growing deliberately: the first security engineers are hired, you can explain why each of them, and the team is structured around our actual problems — not around an org chart.
WHY JOIN SCOREWARRIOR?
- A Great Place to Work. 99% employee satisfaction, low turnover, and colleagues who genuinely enjoy collaborating.
- Live and work in sunny Cyprus. We’re an office-first team in Limassol with a modern seaside workspace, and full relocation and visa support for you and your family.
- Shape a global hit. We’re the only European studio with a 4X strategy title in the world’s top-10. Our top-50 mobile game has grown 25x in revenue and audience in the last five years.
- Grow fast in a company that’s already strong. We’re independent, financially rock-solid, and expanding at startup speed, and we have never had lay-offs.
- Work where ideas win. Flat structure, collective decision-making, and honest feedback create full transparency and help you grow fast.
- Earn industry-leading rewards. High salaries, a 13th month, performance bonuses, and extra rewards for long service, marriage, or welcoming a child, and lunch every day.
- Feel supported at every stage of life. Private family health insurance, plus a monthly allowance for children’s pre-school, school, and university education.
- Your growth is our priority. From specialized training and certifications to language courses and books, you’ll have everything you need to keep learning.
Location: Philippines; India; Mexico City, Mexico; Mexico; Cairo, Egypt; Brazil; Malaysia; Indonesia
Workplace: remote
About the Role
We are looking for a detail-oriented QC Reviewer to ensure the quality and consistency of robot manipulation video annotations produced by our annotation team. You'll review labeled video segments against a detailed style guide and reference examples, catch errors or inconsistencies, and provide clear, constructive feedback to annotators. This role is critical to maintaining the accuracy and reliability of training data used for robotics AI models.
What You'll Do
- Review completed annotations of robot manipulation videos across three levels of labeling detail (atomic motion, skill/subtask, task/goal).
- Cross-check annotator descriptions against all three camera views (overhead and both wrist-mounted cameras) to verify accuracy of described actions, object identification, and contact/grasp details.
- Verify full coverage of each video — confirm there are no gaps in labeling, including idle or pause moments.
- Check that descriptions accurately reflect what actually happened in the video, including failures, drops, or slipped grips — flagging any instances where outcomes were inaccurately described or "smoothed over."
- Evaluate annotations for adherence to the style guide: correct vocabulary usage, spatial/directional accuracy, consistent terminology for objects and actions, and appropriate language variation (avoiding repetitive phrasing).
- Identify recurring errors or patterns of confusion among annotators and report them to the team lead for calibration purposes.
- Provide specific, actionable feedback on rejected or revised annotations, referencing the style guide and reference examples.
- Participate in periodic calibration sessions with the team and client to align QC standards with evolving guidelines or edge-case resolutions.
- Maintain a QC log or tracking sheet documenting review outcomes, common error types, and annotator performance trends (as required by the project).
What We're Looking For
Required:
- Excellent written English and strong reading comprehension — you'll be evaluating precise, nuanced language choices, not just checking for typos.
- Exceptional attention to detail — able to catch subtle mismatches between video content and written description (e.g., a mislabeled grasp type, an incorrect object part, a missed failure event).
- Strong grasp of spatial/mechanical description (left/right, above/below, object parts like handles, lids, edges) to verify annotator accuracy.
- Ability to apply a detailed, structured style guide consistently and make sound judgment calls in ambiguous or edge-case scenarios.
- Comfort giving clear, specific, and constructive feedback to annotators (written feedback, not just pass/fail marks).
- Reliable, self-directed work habits, with the ability to work independently while meeting review turnaround expectations.
Nice to Have:
- Prior experience in a QC, editing, proofreading, or annotation review role.
- Experience with video annotation, data labeling, or transcription QA specifically.
- Familiarity with robotics terminology (grippers, end-effectors, manipulation).
- Experience with annotation tools such as Label Studio, including review/approval workflows.
#L1-CC1
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Remote (Canada); U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role
The Sales Commission Analyst role sits at the intersection of finance, sales operations, and analytics. Owning the accuracy, integrity, and clarity of how Clipboard pays its revenue-generating teams.
You're likely someone with sharp spreadsheet instincts and a low tolerance for unexplained numbers. You're comfortable enough in SQL to pull your own data, fluent in comp plan mechanics, and just as capable of explaining a payout discrepancy in plain English to a rep as you are tracing the formula that caused it. You take ownership of the details because you know one uninvestigated row error erodes trust in the whole system.
You will:
- Calculate and process commission payouts accurately and on time each pay cycle, catching and resolving discrepancies before they land in a paycheck.
- Own the mechanics of our commission plans, the calculations, tiers, and accelerators. Keeping the spreadsheets and systems that run them aligned to plan documentation.
- Query and reconcile data across systems to validate commissionable revenue and investigate payout questions.
- Partner with Sales, Finance, and RevOps to roll out new or updated comp plans, translating plan changes into working, auditable calculations.
- Field and resolve rep-facing commission questions with clear, reliable written communication.
- Build and maintain tools and dashboards that make commission tracking transparent and self-service for reps and managers.
What you bring:
- Spreadsheet mastery. You build and audit complex, multi-tab models without breaking them.
- Working SQL skills, comfortable pulling and reconciling data across sources.
- Comp plan literacy. You can read a plan document and translate it into an accurate calculation.
- Sharp attention to detail; you catch the error before it becomes a payout problem.
- Strong, reliable written communication for explaining numbers to non-analysts.
- Project ownership. You can take a commission cycle or plan rollout from start to finish with minimal oversight.
Experience
- 0-2 years in FP&A, sales operations, commissions/compensation, analytics, or a comparable analytical role.
What We Offer
- Competitive base salary
- Insurance benefits and 401k options
- Unlimited PTO and flexible holidays
- Remote-first flexibility
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Note: This is an in-person role based in San Francisco, and we’d like you in the office five days a week.
As our Office Manager, you’ll own the rhythms and details that make the San Francisco office work: facilities coordination, vendor management, supplies and pantry programs, visitor and onboarding readiness, and a high bar for cleanliness and functionality.
This role is hands-on and highly collaborative. Baseten moves fast, and you should be ready to hit the ground running. You’ll report to the Workplace Experience Manager and partner with IT, People Ops, and EA’s to proactively solve problems before they impact employees.
This role is based in hospitality with employees as the customers. You’ll create an exceptional workplace experience by pairing high-touch hospitality with high-precision execution. Employees will know you as the calm, friendly point of contact, while you quietly orchestrate vendors, access workflows, and last-mile details behind the scenes so the office runs smoothly every day.
OUR SAN FRANCISCO OFFICE
- Baseten HQ Campus
- Up to 275 people onsite daily
- Growing rapidly
- Frequent visitors
- ~24,000 square feet
RESPONSIBILITIES
Events and culture
- Collaborate on a thoughtful calendar of employee-facing events with your WPX (Workplace Experience) teammates.
- Own location-based programming for your building.
- Support logistics for team onsites hosted in your building, including space setup, catering coordination, and on-the-ground execution.
- Track budgets, contracts, and feedback to continuously improve quality and efficiency.
Office operations and facilities
- Serve as the first point of contact for employees and guests, creating a welcoming, professional experience.
- Own daily office operations: shared space upkeep, inventory management, and lunch/pantry/coffee programs.
- Manage relationships with building management and service vendors (janitorial, maintenance, repairs, security), including contracts and COIs.
- Oversee physical security and access processes (badge coordination, visitor workflows, vendor access, and compliance with building requirements).
- Partner with the IT team to ensure office-facing systems (A/V, conference rooms, access workflows) function reliably.
- Identify and implement process improvements that reduce friction and increase reliability.
Space and workplace logistics
- Support new hire onboarding logistics, including workspace setup.
- Maintain seating plans and manage desk moves, team reconfigurations, and workspace assignments.
- Anticipate workspace and supply needs (desks, chairs, monitors, meeting rooms, shared supplies) and coordinate procurement.
- Partner with the Workplace Experience Manager to support office buildouts, expansions, and moves as needed.
REQUIREMENTS
- 3–5+ years of experience in office management, workplace operations, facilities coordination, or a related role.
- Strong vendor management skills, including working through issues quickly and professionally.
- Excellent organizational habits and follow-through, with comfort juggling multiple requests at once.
- Experience bringing people together and creating space for culture in a rapidly changing environment.
- High attention to detail and pride in running a tight, welcoming office.
- Clear written and verbal communication skills.
- Calm under pressure, adaptable, and proactive about solving problems before they escalate.
- Availability and interest in being onsite in our San Francisco HQ five days a week.
- Availability to accommodate early or late hours as needed for event production and onsite coordination.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THE ROLE
Search is being rebuilt in real time. Millions of people now start with a question to ChatGPT, Claude, Gemini, or Perplexity, and the answer they get decides which products they try. When someone asks how to build an app, a website, or a tool for their business, Replit needs to be the answer.
We're hiring an AEO/GEO/SEO Lead to own how Replit gets discovered, across AI-generated answers and traditional search. This is a zero-to-one role. You'll define the strategy, then execute it yourself with AI-leveraged production, agency partners, and cross-functional teams behind you. You'll work daily with our Web, Growth, Brand, Content, Product, Engineering, and Analytics teams.
The fastest-growing AI-native companies have already turned AI answers into a primary acquisition channel. Your mandate is to do the same for Replit: grow AI referral traffic into one of our largest sources of new builders, keep our traditional search presence compounding, and make Replit the platform AI assistants recommend when anyone wants to build software.
Replit moves fast. We ship continuously, experiment relentlessly, and aim to make every builder more productive and creative. We're looking for someone who thrives in that environment: part strategist, part operator, part scientist of a channel that changes every month.
WHAT YOU'LL DO
- Own the AEO/GEO Strategy Define where Replit must show up across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews, for which prompts and buyer intents, and build the playbook to win those answers. Set targets, sequence the roadmap, and defend the strategy with data.
- Win Citations Across the Open Web LLMs cite what they trust: Reddit threads, YouTube videos, high-authority publications, community content, and well-structured owned pages. Build durable programs on each of these surfaces, understand the half-life of an AI citation, and keep Replit ranked as models retrain and retrieval systems shift.
- Run SEO End to End Own keyword strategy, on-page optimization, technical SEO, and content-driven organic growth in partnership with our Head of Web. Protect and grow search equity through a major site relaunch, and coordinate with our paid search team on keyword coverage.
- Build the Content Engine Produce and direct content designed for two readers at once: LLM crawlers and humans. Blogs, comparison pages, videos, and structured resources, created at volume with AI-assisted workflows and held to a high quality bar. The durable human work here is judgment: strategy, editorial quality, and distribution.
- Stand Up Measurement Build reporting for a channel that lacks perfect attribution: AI referral traffic, share of voice in AI answers, citation tracking, and downstream signups and revenue. Run controlled experiments, isolate what actually moves citations, and teach the rest of the company what you learn.
- Direct Agencies and Tools Own our agency and vendor relationships across search and AI visibility, plus the tool stack that powers tracking and production. Write the briefs, hold the quality bar, and decide what stays in-house.
YOU'LL BE A GOOD FIT IF YOU:
- Have 4+ years in growth marketing, SEO, content, or technical marketing (SaaS, technology, or developer-focused businesses a plus)
- Have owned a channel end to end and can walk through what you built, what moved, and the numbers behind it
- Have taught yourself a new channel or skill from zero and turned it into shipped results
- Use AI daily as a builder (automations, agents, dashboards, small apps you can show) and are forming your own point of view on how AI assistants find and cite sources
- Have working technical SEO literacy (crawling, indexing, structured data, site architecture) and the appetite to go much deeper
- Write clearly and quickly, and can direct people, agencies, and AI tools to produce content that earns citations
- Have a founder mindset: you identify gaps and fill them, move quickly, don't wait for someone else to define the playbook, and dig into the details with low ego\\
Bonus Points:
- Shipped AEO/GEO work with results you can show, especially if you helped make AI answers an acquisition channel
- Earned presence on surfaces you don't own: Reddit communities, YouTube, digital PR
- Hands-on with AI visibility and citation tracking tools (Profound, Peec, Ahrefs Brand Radar, or similar)
- Programmatic SEO at meaningful scale
- You've built with Replit or other AI building tools and understand our audience firsthand
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Compliance function at OKX is responsible for the overall compliance culture at the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk.
In this role, you will own OKX's Global Customer Complaints Program and report directly to the Compliance Chief of Staff. You will work closely with Local Compliance, Legal, Customer Support, Product, Operations, and Risk teams to promote consistent complaint handling across jurisdictions, maintain alignment with regulatory requirements, and provide effective second-line oversight and challenge.
A key part of the role will be turning customer complaints into actionable compliance and conduct-risk intelligence. You will oversee complaints governance and quality assurance, identify trends and potential systemic issues, support root-cause analysis and remediation, and provide senior leadership with clear reporting on customer outcomes and emerging risks.
You will also support the development, coordination, and tracking of responses to regulators, working directly with Legal and Local Compliance teams on regulatory inquiries, escalated complaints, and related supervisory matters. This requires strong regulatory judgment, excellent written communication, and the ability to coordinate complex matters across multiple teams and jurisdictions.
What You’ll Be Doing
Develop, coordinate, and track responses to regulatory inquiries, examinations, and escalated complaints, partnering with Legal and Local Compliance teams to gather and validate facts, prepare clear and defensible responses, manage review and approval processes, meet regulatory deadlines, and track resulting commitments, remediation, and follow-up through closure.
Maintain global regulatory alignment by partnering with local Heads of Compliance to identify changes in jurisdictional requirements and ensure global policies, standards, procedures, and local requirements remain current and appropriately implemented.
Oversee the end-to-end complaints control framework, including complaint identification and classification, regulatory and internal service-level requirements, escalation thresholds, documentation standards, investigation and resolution expectations, and closed-loop validation.
Own the second-line oversight and quality assurance, including risk-based testing of complaint handling, identification of control gaps and customer-outcome issues, tracking of remediation, and escalation of issues.
Turn complaint data into actionable compliance and conduct-risk intelligence by monitoring trends, recurring issues, root causes, regulatory complaints, overdue cases, customer outcomes, and potential systemic issues requiring broader investigation or remediation.
Own complaints governance and executive reporting, including reporting to compliance committees and serving as the standing owner of the complaints agenda for compliance leadership meetings.
Maintain the complaint management database, service level agreement adherence, and escalation thresholds across all regions.
Serve as the central Compliance point of contact for material complaint matters, including complaints or inquiries escalated to regulators, ensuring consistent governance, appropriate escalation, and defensible documentation.
Drive continuous improvement of the framework, using QA results, regulatory developments, complaint trends, and lessons learned to strengthen controls and improve customer outcomes globally.
What We Look For In You
Strong experience developing and managing responses to regulators is required, including regulatory inquiries, information requests, examinations, escalated customer complaints, and other supervisory matters. Demonstrated ability to coordinate cross-functional inputs, develop clear and defensible written responses, manage regulatory deadlines, and track resulting commitments and remediation through closure.
Significant experience in regulatory compliance, conduct risk, consumer protection, complaints oversight, or a related discipline, ideally within a highly regulated and globally distributed organization.
Demonstrated experience owning or overseeing a multi-jurisdictional compliance framework, including translating regulatory requirements into scalable global standards, controls, monitoring, and governance while appropriately incorporating local requirements.
Strong regulatory and customer-outcome judgment, with the ability to distinguish individual service issues from matters presenting potential regulatory, conduct, consumer-harm, reputational, or systemic risk.
Demonstrated experience with root-cause analysis and systemic remediation, including assessing whether broader customer populations may be affected and driving appropriate corrective action.
Strong second-line oversight and challenge capabilities, with experience designing or operating risk-based monitoring, QA, issue escalation, remediation tracking, and governance processes.
Strong analytical and reporting capabilities, trend analysis, SLA monitoring, management information, and executive reporting.
Excellent written and verbal communication skills, with the ability to communicate clearly with regulators, Legal, Compliance, senior executives, and cross-functional stakeholders.
Proven ability to influence geographically dispersed teams and senior stakeholders.
Nice to Haves
Experience designing or overseeing a global customer complaints program across multiple regulatory regimes, particularly the United States, United Kingdom, European Union, APAC, LATAM, and/or Middle East.
Familiarity with complaints-handling and customer protection expectations across major global regulatory regimes, including those established by the FCA, CFPB, MAS, European Supervisory Authorities (EBA, ESMA and EIOPA), and other relevant national competent authorities and dispute-resolution bodies.
Relevant professional certification or advanced qualification such as CAMS, CFE, CRCM, CCEP/CCEP-I, ICA compliance qualifications, CIA, CRCMP, JD or equivalent legal qualification, or a comparable compliance, risk, or audit credential.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
At Docker, we simplify the lives of developers making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Actively used by millions of developers worldwide, Docker Desktop and Docker Hub provide unmatched simplicity, agility, and choice. Docker is a fast-growing startup that offers a dynamic work environment with opportunities to grow your career.
About the role:
We are seeking a Senior Manager, Sales Operations to join our Revenue Operations team in a critical leadership capacity. This is a player-coach role designed for a deeply technical Sales Ops expert who thrives on both strategic execution and people development. You will serve as the ultimate go-to subject matter expert for all things Sales Ops infrastructure, including architecting our territory design, segmentation models, quota models and annual planning frameworks, while simultaneously leading and scaling a high-performing team.
Initially managing a team of two, with further headcount planned as Docker grows, you will balance executive partnership with technical execution. You will run the strategic vision, coach your team to execute flawlessly, and step into the trenches yourself to solve our most complex operational challenges.
An ideal candidate brings deep Sales Operations experience in a high-growth SaaS environment, strong command of our core tooling, and a track record of leading transformational operational change. This role reports to the Senior Director of Sales Operations.
RESPONSIBILITIES
Sales Ops Architecture & Planning Execution
- Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models
- Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation
- Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization
- Take full ownership of complex operational initiatives, managing the lifecycle from scoping and business requirements through to deployment and post-launch optimization
- Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity
- Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps
Operational Collaboration & Tech Optimization
- Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements
- Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem
- Maximize the efficiency and roadmap of the core sales technology stack (Salesforce, Clari, Outreach, etc.) to optimize the sales cadence
- Partner with Business Systems to design, test, and deploy scalable tech solutions
Team Leadership
- Directly manage, mentor, and develop a team of Sales Operations professionals (initially 2 direct reports)
- Establish team operating cadences, manage workload capacity, and instill a culture of high ownership, precision, and operational excellence
- Coach your team on advanced problem-solving, data integrity, and stakeholder communication, acting as a force multiplier for their career growth
QUALIFICATIONS:
- 6+ years of experience in Sales Operations, ideally within a high-growth SaaS or software company
- 2+ years of people management or team leadership experience, with a demonstrated track record of coaching and developing team members
- Hands-on experience of core Sales Ops planning, specifically territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation
- Proven project management skills, with experience owning complex operational initiatives across their entire lifecycle (from business requirements to post-launch optimization)
- Technical expertise with core sales technology infrastructure, including Salesforce, Clari, Outreach, and LinkedIn Sales Navigator
- Strong analytical and financial acumen required to manage vendor budgets, software roadmaps, and data modeling tasks
- Exceptional communication and stakeholder management skills, with the confidence to advise senior sales leadership and collaborate with cross-functional GTM operations peers
- Highly organized with an eye for data integrity, process precision, and documentation
WHAT TO EXPECT
First 30 days:
- Immerse yourself in Docker’s direct sales motion, existing territory models, current sales technology stack and existing Sales Ops processes
- Assume direct management of your team, establishing regular 1-on-1 cadences to understand their current workloads, skills, and professional development goals
- Build strong baseline relationships with your core sales leadership partners, and GTM ops leaders (CS, SE, Channel, Renewals)
- Review current processes, systems, and metrics to form an independent point of view on highest-impact opportunities
FIRST 60 DAYS:
- Establish your position as the go-to expert for sales leadership regarding tactical operational questions, territory updates, and cadence execution
- Take full ownership of the sales tech stack, including active vendor relationships, roadmaps, and budget lines
- Optimize team capacity by refining operating cadences and shifting immediate execution workloads to your team, stepping in to coach them through complex roadblocks
- Partner with Business Systems to get involved in open projects
FIRST 90 DAYS:
- Drive the preparation and operational execution for the upcoming quarterly or annual sales planning cycles (territories, quotas, segmentation)
- Achieve full oversight of the Sales Ops team's output, ensuring high-quality, precise delivery across all direct sales workstreams
- Be recognized across Docker as both an indispensable technical anchor for Sales Operations and an impactful manager developing the next generation of operational talent
Docker does not offer visa sponsorship for this role.
Compensation & Equity
United States: $128.1K – $200K + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Munich, Germany
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
WHO WE ARE:
This role sits on the EMEA Leadership Team and reports to the General Manager, EMEA.
WHAT YOU'LL ACHIEVE:
- Own the GTM strategy, operating rhythm, and growth plan for Germany, with accountability for overall regional revenue outcomes across Sales Assist and Self Serve contribution.
- Lead as a second-line manager: hire, coach, and develop frontline leaders and IC teams across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, and supporting GTM functions.
- Scale a country-first GTM motion that brings Notion closer to German customers through local executive engagement, market nuance, and faster field-level decision-making.
- Accelerate the land engine by opening the right front doors, growing professional workspaces, increasing net-new and upgrade opportunities, and connecting self-serve signals to sales-assisted motion.
- Win lighthouse customers and turn them into market momentum by making them wildly successful, telling their story locally, and using those wins to influence peer companies across Germany.
- Embed Notion’s AI-era GTM model across the team, including agent-enabled customer journeys, first-agent workflow activation, AI/agent demo proficiency, and stronger “build with the customer” motions.
- Make agentic transformation central to the German GTM motion: help customers identify high-value workflows, build and deploy Notion Agents, automate cross-functional work, and measure outcomes from AI adoption.
- Partner tightly with Solutions Consultants, Outcomes Architects, Forward Deployed Architects/Engineers, Professional Services, and Channel to reduce handoffs and deliver faster, more durable customer value.
- Build “sell with” partner motions in Germany, including partner-sourced pipeline, co-sell plays, enablement, AI/agentic solution packages, and joint account planning.
- Establish Notion as a visible force in the German ecosystem through executive dinners, field events, startup and community engagement, partner activations, and customer advocacy.
- Represent the voice of German customers back to Product, PMM, Marketing, and EMEA leadership, especially around AI transformation, enterprise requirements, security, compliance, localization, and competitive dynamics.
- Create a talent destination in Germany by hiring builder-oriented leaders and ICs, raising the craft bar, and developing the next generation of AI-native GTM talent.
- Drive operational excellence across forecasting, pipeline quality, territory planning, inspection cadence, performance management, and cross-functional execution.
WHO WE'RE LOOKING FOR:
A strategic and hands-on GTM operator who has scaled enterprise SaaS or AI businesses in Germany and knows how to build a market, not just inherit one. You have led through managers, owned complex revenue outcomes, and created local market momentum through customers, partners, community, and talent.
You combine second-line leadership with builder energy. You can set a crisp country strategy, install the operating system to execute it, and step into the field when needed — whether joining an executive customer conversation, sharpening a pipeline plan, coaching a manager, or helping the team translate a customer problem into an AI-powered, agentic workflow.
You are excited by Notion’s shift to an AI-native, country-first GTM model and believe the best GTM teams will increasingly be builders: BDRs who identify transformation opportunities, Solutions Consultants who build with customers in the room, Outcomes Architects who turn early workflows into durable adoption, and Forward Deployed Architects/Engineers who design the technical systems behind complex agentic workflows.
SKILLS YOU'LL NEED TO BRING:
- 12+ years of professional experience, including 5+ years SaaS or AI sales & GTM teams in Germany.
- Proven second-line leadership experience, including hiring, coaching, and developing frontline managers and high-performing IC teams.
- Track record of owning and exceeding revenue targets across new business, expansion, and renewal/churn dynamics.
- Deep knowledge of the German enterprise and startup ecosystem, including executive buyer networks, local partner channels, and market-specific buying dynamics.
- Experience building or scaling a regional/country business in a high-growth or ambiguous environment.
- Experience selling, implementing, or leading GTM teams around AI, automation, agentic workflows, collaboration, productivity, developer, or data products.
- Strong strategic judgment: ability to define a country plan, segment the market, prioritize accounts and plays, and align cross-functional teams around outcomes.
- Operational rigor across forecasting, pipeline generation, inspection, performance management, territory planning, and sales process.
- Executive presence with CIO, CTO, CPO, COO, and business transformation buyers, with the ability to shape a compelling AI and agentic workflow narrative.
- Strong understanding of modern GTM motions across Business Development, Solutions Consulting, Outcomes Architecture, Forward Deployed Architecture/Engineering, Professional Services, Channel, Marketing, RevOps, and Product.
- Builder mentality and deep AI curiosity: comfortable learning, demoing, and coaching teams on agent-first workflows, proof-of-value motions, and customer co-building.
- Fluency in German and English.
NICE TO HAVES:
- Experience launching or scaling a country-first or regional GTM operating model.
- Familiarity with enterprise security, compliance, APIs, webhooks, connectors, data residency, AI governance, and technical evaluation processes.
- Experience scaling partner, channel, marketplace, or consultant-led GTM motions around AI or workflow transformation.
We’re an equal opportunity employer and encourage candidates to apply even if not matching every bullet.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated on target earnings (including base salary and on target incentive pay) for this role is €350,000 - 420,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: European Union; Ukraine
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Data Analytics Engineer to build, optimize, and maintain the analytical data layer that powers decision-making across the organization. You will transform business requirements into reliable, well-modeled datasets using dbt, SQL, and cloud data warehouses (BigQuery, ClickHouse). This role combines data modeling, documentation, data quality design, and close collaboration with analysts, engineers, and product teams to ensure consistent, trustworthy reporting.
You will serve as the bridge between raw data ingestion and analytics — shaping how data is structured, validated, and delivered.
Responsibilities
- Design, build, and maintain dbt models (staging, core, marts) based on business needs
- Develop scalable SQL transformations and ensure efficient, cost-effective query performance
- Implement data quality tests (dbt tests, custom checks, anomaly detection) and maintain high data reliability.
- Create and maintain documentation for datasets, data lineage, business logic, and transformation rules
- Collaborate with Data Engineers on improving raw data structures, ingestion patterns, and source readiness
- Partner with Data Analysts, Product Managers, and Marketing teams to translate business requirements into clean, reusable data models
- Monitor data pipelines and marts, resolve issues, and prevent inconsistencies in reporting
- Support governance initiatives: naming conventions, taxonomy, schemas, metric definitions, and standardization
- Contribute to continuous improvement of our data modeling frameworks, performance tuning, and technical decision-making
Requirements
- Strong SQL experience with a deep understanding of analytical modeling concepts
- Hands-on experience with dbt (models, tests, docs, macros)
- Experience working with cloud data warehouses such as BigQuery or ClickHouse
- Understanding of data modeling patterns
- Familiarity with data engineering concepts (ELT/ETL, orchestration, version control, CI/CD)
- Experience with data quality frameworks or implementing validation logic
- Ability to translate complex business processes into clean analytical datasets.
- Strong documentation skills and attention to detail
- Experience collaborating with cross-functional teams and supporting analysts with reliable data
- Knowledge of Python is a plus (but not required)
Nice To Haves
- Experience with orchestration tools (Airflow, Dagster)
- Experience working with marketing, product, or billing datasets
- Exposure to metric layers, semantic layer design, or BI governance
- Basic understanding of observability tooling (Grafana, Prometheus, ... )
- Experience optimizing BigQuery costs or ClickHouse performance
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
ГибридМожно работать из любой страны
ГибридМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ОфисheadLimassol Cyprus; We offer a strong relocation package for you and your family, and we put real effort into making life on the island genuinely varied and interesting; Full relocation support provided; We’re an office-first team in Limassol with a modern seaside workspace, and full relocation and visa support for you and your family
УдалённоPhilippines; India; Mexico City, Mexico; Mexico; Cairo, Egypt; Brazil; Malaysia; Indonesia
УдалённоRemote (Canada); U.S. (Remote)
ОфисSan Francisco
ГибридleadFoster City, CA
УдалённоseniorRemote Roles - EMEA
УдалённоseniorUnited States
Munich, Germany
УдалённоEuropean Union; Ukraine; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
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