Location: London, United Kingdom
Workplace: hybrid
About The Role:
At Paysend, we believe CRM should be much more than a communication channel. We want it to become one of our biggest growth engines alongside Performance Marketing, Organic Growth and Referral.
We are looking for a Consumer CRM Director to lead this transformation.
You will own the global CRM strategy, lead the CRM team and be accountable for the commercial impact of CRM across the full customer lifecycle. Your mission is to turn CRM into a measurable growth engine that drives customer activation, engagement, retention, reactivation and lifetime value.
This role is about building a growth function, not just running campaigns. We are looking for someone who has already transformed CRM into a major growth engine and knows how to turn customer insights into business results.
What You'll Do (Responsibilities):
Own the global CRM strategy across the full customer lifecycle.
Lead and develop a high-performing CRM team, creating a culture of experimentation, accountability, customer focus and continuous improvement.
Build CRM into one of Paysend’s core growth engines, delivering measurable business impact.
Drive improvements in activation, repeat transactions, retention, reactivation and customer lifetime value.
Build and prioritise a roadmap of growth initiatives based on customer behaviour, data and business opportunities.
Create a strong experimentation culture with continuous A/B testing, clear learning and measurement of incremental business impact.
Develop personalised customer journeys based on behavioural triggers instead of calendar campaigns.
Introduce AI-driven personalisation and predictive lifecycle capabilities where they create real value for customers and the business.
Partner closely with Product, Data, Analytics, Marketing and Regional teams to improve customer experience and business performance.
Build reporting that clearly connects CRM activity with business outcomes, including retention, transaction volume, revenue contribution and lifetime value.
What You’ll Need To Be Successful In This Role:
8+ years of experience in CRM, Lifecycle Marketing, Retention or Consumer Growth.
Experience leading and developing high-performing CRM or Lifecycle teams.
Proven track record of transforming CRM from a campaign execution function into a major growth engine.
Strong understanding of customer lifecycle, customer behaviour, retention and lifetime value.
Experience building and scaling experimentation programmes with measurable business impact.
Strong analytical skills with the ability to turn customer data into growth opportunities and business decisions.
Hands-on experience with Braze or a similar lifecycle marketing platform.
Comfortable working across Product, Marketing, Analytics and Data teams.
Experience in fintech, payments or another high-growth digital consumer business is a strong advantage.
Success in This Role:
Success in this role will be measured by your ability to:
Make CRM one of Paysend’s key growth engines.
Deliver measurable improvements in customer activation, retention, reactivation and lifetime value.
Increase the contribution of CRM to transaction volume, revenue and long-term customer value.
Build a culture where decisions are driven by customer data, experimentation and continuous learning.
Develop a high-performing CRM team that consistently delivers measurable business impact.
This is an opportunity to build something meaningful.
You won’t be joining a business where CRM is only about campaigns. You’ll have the opportunity to shape the strategy, build new capabilities, influence product decisions and define how millions of customers engage with Paysend.
If you enjoy solving hard growth problems, building strong teams and creating measurable business impact, we’d love to hear from you.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the design of our enterprise domain taxonomy. As a Salesforce Architect, you will be required to represent deep expertise on modernization and transformation of mission critical applications facilitated by aligning these applications to their core business domains. The ideal candidate will champion business and technology alignment of core capabilities ensuring the buildout of an enterprise taxonomy framework which will underpin domain roadmaps and technology transformation. We are seeking a candidate who has great breadth and depth of experience when it comes to developing business relationships and ensuring technology alignment.
Key Responsibilities:
•Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership
•Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks that guide technology solutions, especially those requiring integration of multiple platforms, operating systems, and applications across the business.
•Develop and manage a technical strategy and coordinates adoption. This individual will be responsible for architecting enterprise guidance that conveys standard processes and common pitfalls for system design, infrastructure integrations, application development practices, and application runtime principles.
•Manage the architecture review process by creating validation checklists, reviewing architectural artifacts, and providing domain specific guidance to drive architectural alignment across the enterprise.
•Translate business requirements into well architected solutions that best leverage the Salesforce com platform
•Design and develop effective and efficient end to end solutions for complex business problems
•Apply architectural and engineering concepts to design solutions that meet operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability.
•Manage the technical delivery of custom development integrations and data migration elements of a Salesforce com implementation
•Technical Strategy Development: Develop and execute a comprehensive technical strategy for Salesforce platform encompassing architecture design development integration and maintenance
•Conduct research and develop Proof of Concepts on emerging technologies and implementation toolkits in support of anticipated development efforts and recommend technologies that are functionally robust and cost effective.
•Research, enforce, and drive the adoption of design patterns throughout the enterprise and evangelize standard processes for solution design and development.
•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap
•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance
•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems
•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture
•Collaborate with business leaders to create business capability models that align technology capabilities with business needs
•Contribute to building a vibrant ‘learning community’ within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units
Required Experience & Skills:
•Bachelor's or Master's degree in Computer science, Information Technology, or a related field
•5+ years of experience as a senior domain architect or senior enterprise architect.
•Prior experience as a Principal Salesforce Architect in a global organization working with Salesforce Connected Apps (applications from SalesForce App Exchange)
•Proven experience designing and delivering complex B2B SaaS Salesforce solutions.
•Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations from design to go-live, with 5+ years of experience defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and customer support.
•Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps would be a plus.
•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must
•Proven track record of successfully leading large scale Salesforce initiatives from concept to delivery
•Deep understanding of Salesforce architecture capabilities and ecosystem including Sales Cloud Service Cloud Marketing Cloud and Community Cloud or SuccessFactors ecosystem.
•Strong leadership and interpersonal skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders
•Salesforce certifications such as Salesforce Certified Technical Architect CTA Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
•5 years of Hands-on enterprise architecture framework experience (TOGAF, C4, Archimate etc.)
•Strong analytical, problem-solving, communication skills
•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards
•Strong understanding of security architecture principles and practices.
•Proven experience in business capability modeling and translating business needs into technology solutions
Generative AI Code Assistants - Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ1
#LI-hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $139,400-$174,300 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Paris; Lisbon
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you’re solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver.
If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
You’ll be based out of the Paris or Lisbon office, and regularly travelling to our office in the Netherlands. You’ll be building and closing relationships with Technology companies across the country. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded payment solutions in among others the Hotel & Booking, Ticketing and Food Order verticals.
What you’ll ship
- Scan the market in the France for potential partnerships opportunities, reaching out to these potential partners
- Drive the partnerships opportunity pipeline in the region
- Develop and review business and uses cases for new partnership opportunities
- Take full responsibility for guiding partnerships prospects from first contact and build this partnership towards success Mainly for the complex and strategic partners that Mollie works with, by building long term relationships on C-Level.
- Developing and redefining the go-to-market strategies for the Technology Partnerships channel, working with local leadership to ensure alignment with the wider commercial strategy in each region (across Sales, Marketing etc.)
- Represent Mollie at industry events across Europe, in order to expand Mollie’s positioning as a leader in the embedded payments space
What you will bring
- Experience: 5+ years of experience in a similar role, with a proven and consistent track record of exceeding sales targets and closing complex, high-value deals.
- Significant experience in managing a sales pipeline that consists of both larger strategic business development deals and smaller / high velocity deals as well as a track record in managing deals and negotiations first-hand
- Proven track record in selling SaaS software and advanced skills in forecasting and reporting towards senior leadership.
- Cross-functional experience working with various internal and external stakeholders in an international environment
- A strategic and analytical mindset and strong problem-solving and communication skills
- Ability to connect easily with potential partners and build trust-based relationships
- Mastery of negotiation techniques and the ability to navigate difficult conversations to a mutually beneficial outcome.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI https://jobs.mollie.com/ai-manifestobrings that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: ES - Seville, Spain
Scopely is looking for a
Principal UX designer
to join our Monopoly GO! team in
Seville
(Spain) on a hybrid basis!
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Monopoly GO! is our casual game and a key franchise that has Scopely’s largest game, enjoyed by millions of players. The team is based in Canada, Europe and the US, and works every day to create captivating new experiences for our players.
What You Will Do:
In this Principal UX Design role, you work in close partnership with our product and development teams to create new gameplay experiences for players.
Own the end-to-end UX strategy and execution for a product area, driving initiatives independently from discovery through implementation
Identify opportunities to improve the player experience through product thinking, player insights and data
Lead discovery initiatives to deepen our understanding of player behaviors, motivations and opportunities
Drive ideation of new concepts, facilitating workshops, brainstorming sessions, conceptual designs and prototypes to validate ideas early
Create innovative player experiences while balancing creativity with product goals, technical constraints and production realities
Help evolve UX frameworks, principles and design patterns that promote consistency, scalability and high-quality player experiences across the game
Champion user research as an essential part of the UX process, partnering with Research to identify risks, define learning objectives and translate findings into product decisions
Deliver high-quality designs, prototypes and documentation that clearly communicate the intended player experience to Product, Engineering and Art
Build strong cross-functional relationships, proactively driving alignment and helping teams navigate ambiguity to reach the best player-focused solutions
Contribute to the growth of the UX discipline by sharing knowledge, raising quality standards and helping build a collaborative design culture
What We’re
Looking
For:
8+ years of experience designing user
experiences for games
Proven track record of creating impactful gameplay features with deep expertise in game mechanics, player motivations, progression systems, rewards and player psychology
Strong product thinking, with the ability to balance player needs, business goals and technical constraints when making design decisions
Experience independently owning complex product areas and driving work forward
Expertise creating prototypes to validate ideas, identify risks early and iterate quickly
Ability to seamlessly move between tactical execution and strategic thinking, ensuring day-to-day design decisions support broader product goals
Excellent stakeholder management skills with the ability to challenge assumptions constructively, influence decisions through collaboration and build alignment across disciplines
Highly collaborative designer who proactively shares ideas, seeks feedback and contributes positively to team culture
Strong communication, diplomacy and relationship building skills, with the ability to navigate disagreements professionally while keeping player experience at the center of decision making
Comfortable working in ambiguity, proactively identifying opportunities and taking ownership to move initiatives forward
Passion for mentoring, raising craft quality and contributing to the continuous improvement of the UX discipline
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Vietnam
Workplace: Remote
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Success Producer to help game studios maximize revenue through monetization, LiveOps, and direct-to-consumer (DTC) strategies.
You will work closely with game teams to analyze performance, identify growth opportunities, and drive initiatives across offers, pricing, experimentation, and player engagement.
This role combines analytics, strategy, and execution with a direct impact on customer growth and business results.
KEY RESPONSIBILITIES
Monetization and Growth Strategy
- Analyze game performance, monetization, and retention metrics to identify growth opportunities
- Develop recommendations for LiveOps, offers, pricing, promotions, and DTC monetization strategies
- Design and evaluate experiments to improve revenue, engagement, and conversion
- Assess in-game and web store experiences and propose optimization initiatives
Customer Success and Revenue Expansion
- Partner with game teams to drive measurable business outcomes and revenue growth
- Develop and execute DTC adoption and revenue transition plans
- Provide strategic guidance on monetization, LiveOps, CRM, and customer engagement initiatives
- Identify expansion opportunities and help customers maximize the value of Aghanim's platform
Cross-functional Collaboration
- Work closely with Product, Data, Engineering, and Implementation teams to execute customer initiatives
- Act as the voice of the customer, ensuring feedback and business needs are reflected in product and operational decisions
- Contribute to scalable customer success processes, onboarding frameworks, and best practices
REQUIRED QUALIFICATIONS
- 5+ years of experience in mobile gaming, F2P, LiveOps, monetization, product analytics, or related roles
- Strong understanding of game monetization, retention, LiveOps, and player lifecycle management
- Experience using data to drive business decisions and improve commercial performance
- Advanced proficiency in SQL and Google Sheets
- Strong analytical and statistical reasoning skills
- Proven experience using LLMs or GenAI tools in professional workflows
- Excellent communication skills and ability to influence stakeholders through data and insights
- Based in Vietnam and fluent in Vietnamese
PREFERRED QUALIFICATIONS
- Experience with DTC commerce, CRM, or customer lifecycle tools
- Experience with Python for data analysis and automation
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: Limassol, Cyprus
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.3 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
DocuSign Workflow Manager
to manage and improve our CLM and e-Signature workflows in DocuSign and support financial documentation processes.
What You Will Be Doing:
Configure and maintain DocuSign CLM workflows, Document Generation Forms, and templates, including conditional routing, approvals, and automated reminders.
Diagnose routing, field-mapping, template, signature, and integration issues, coordinating with developers when required.
Gather requirements from internal teams and translate them into clear system improvements.
Develop and maintain processes for preparing, verifying, categorizing, and archiving financial documents.
Maintain documentation on workflows, templates, and system changes.
Train internal users on DocuSign processes and best practices.
About You:
Hands-on experience with DocuSign workflow configuration, template management, and troubleshooting.
Experience with DocuSign CLM and e-Signature is a strong advantage.
Proven ability to build and improve document management processes.
Experience gathering requirements and working with developers or external vendors.
Strong logical thinking, organizational skills, and attention to detail.
Strong communication skills and confidence training non-technical users.
Fluent English.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Remote; Remote - United States; Remote - EMEA
Workplace: Remote
DESCRIPTION
Constructor is an AI-first search and product discovery platform built for enterprise ecommerce, helping leading retailers deliver personalized digital shopping experiences that drive revenue, conversion and profit. Our technology delivers consistent $10M+ lifts for brands including Sephora, Petco, Under Armour and Birkenstock.
We are looking for a Director of Product Marketing to help tell that story.
This is a highly hands-on role for someone exceptional at product positioning, messaging and storytelling. You'll define what makes Constructor genuinely different and translate that into a compelling narrative that resonates with prospects, customers and the market.
Our platform is powerful, technically sophisticated and constantly evolving. We need someone who can bring clarity to that complexity, identify the real value and differentiation of our products, and create positioning that makes customers think: "This is clearly better—and we need it."
This position is equal parts strategist and builder - setting direction, developing people, and rolling up your sleeves to build the many artifacts that form a robust product marketing org. You will work closely with our product leaders to launch new products, add-ons and features, with our content marketing team to create thought leadership, with growth marketing to drive pipeline and product content and with sales to ensure the GTM functions are enabled on key launches and competitors. Any feature or product launch, with the product team, will include a bill of materials focused on value proposition, personas, objection handling, competition and more.
REQUIREMENTS
PRODUCT POSITIONING & MESSAGING
- Own and evolve differentiated positioning for Constructor's platform, products and key capabilities.
- Develop a deep understanding of what makes our technology unique and valuable to customers.
- Translate complex technical capabilities into clear, compelling customer value propositions.
- Create messaging that clearly communicates why Constructor, why now and why we're different.
- Build messaging frameworks and narratives that align Marketing, Sales and Customer Success.
- Ensure our positioning is grounded in genuine product strengths and customer needs, not simply what competitors are saying.
GTM & PRODUCT LAUNCHES
- Create compelling product narratives, value propositions and messaging that bring products and capabilities to life.
- Develop sales enablement and customer-facing materials that support launches, adoption and expansion.
- Partner with Sales to understand customer needs, objections and deal dynamics, continuously improving positioning and enablement.
- Lead and orchestrate product launches from strategy through execution that are crisp, focused, and actually land with customers
- Partner with Product on roadmap communication and prioritization
- Identify gaps in capabilities and proactively build the function to address them
CUSTOMER & MARKET INSIGHT
- Build a deep understanding of our customers, prospects, buyers and their challenges.
- Understand the ecommerce, search and product discovery landscape and where Constructor creates differentiated value.
- Engage with customers and prospects to understand what resonates and why they choose Constructor.
- Monitor the market and competitive landscapes.
- Identify opportunities to improve how we communicate product value throughout the customer lifecycle and the deep understanding of buyer personas and ICP.
WHAT WE'RE LOOKING FOR
EXPERIENCE
- 8-10 years experience in B2B SaaS product marketing, ideally within a technical or complex product environment.
- Proven track record developing genuinely differentiated positioning and messaging.
- Ability to take complex technology and turn it into a simple, compelling story that customers understand and value.
- Experience bringing products or capabilities to market and creating GTM materials that support adoption and growth.
- Strong experience partnering with Product and Sales to develop positioning that works both externally and commercially.
- Experience in ecommerce, retail technology, search, discovery is a plus.
SKILLS
- You are a strong storyteller who can communicate complex technical concepts in a simple, clear and persuasive way.
- You are technically curious, with a good understanding of how products work and what makes technology better, as well as a familiarity with AI/ML fundamentals.
- You are commercially minded, with an understanding of how strong positioning can drive pipeline, revenue, adoption and expansion.
- You are an excellent communicator with strong written and verbal communication skills and the ability to create and present compelling ideas.
- You are both strategic and hands-on, comfortable setting direction while also getting into the detail needed to make things happen.
- You are creative and curious, willing to challenge conventional thinking and explore new ways to differentiate.
- You have an analytical mindset and can use market research and performance data to support strategic decisions, with experience in ROI analysis and experimentation.
- You have excellent project management skills and strong attention to detail, with the ability to manage complex initiatives from concept through to execution.
- You have a growth mindset, bringing creativity, ambition and a proactive approach to problem-solving and innovation.
BENEFITS
🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options
🌎 Fully remote team - choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
Diversity, Equity, and Inclusion at Constructor
At Constructor we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Hamburg
Workplace: Hybrid
adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.
Processing 2+ million daily interactions between adjoe's reward engine and its global publisher network
The Supply Integrations team builds and operates the services that ensure every user reward is calculated, verified, and delivered, whether that means firing a cryptographically signed HTTP callback in milliseconds or transferring loyalty points through a partner's OAuth-secured payment API. Every callback that lands on time is a reward delivered, a publisher retained, and revenue protected.
The team's production surface spans a set of services connecting adjoe to a global publisher network. S2S Payout Callbacks deliver real-time reward notifications with 40+ configurable parameters, secured by per-publisher cryptographic signatures. The Payout Adapter integrates directly with enterprise partner payment systems, handling OAuth2 flows, mTLS, HMAC signatures, and retry logic to guarantee delivery. Our External Statistics API aggregates data from Druid, Athena, and DynamoDB into self-serve publisher dashboards and daily reports. All of this is backed by Go microservices communicating over Kafka and SQS, with state managed in DynamoDB and MySQL, processing over 2 million interactions every day without missing a beat.
YOUR MISSION & WHO WE ARE LOOKING FOR
- Production Golang Systems Expertise: You bring 5+ years of backend development experience, including at least 3 years writing Go in production distributed environments. You will build and maintain our +99% Go microservice architecture—interfacing with our TypeScript/React frontend—to reliably handle 2+ million daily publisher interactions and scale beyond hundreds of millions of monthly active users.
- High-Throughput Event Streaming: You have hands-on experience designing asynchronous microservice communication using event buses like Kafka, SQS/SNS, and Kinesis. You will build pipelines to collect billions of daily API events and aggregate them into our data lake for sub-second querying.
- High-Scale Data & API Optimization: You understand database internals and low-level web standards (HTTP protocol, Encoding, Regular Expressions). You will optimize queries across hundreds of terabytes of data across DynamoDB, MySQL, Druid, and Athena to reduce API response times and expose transparent, well-documented open APIs to enterprise partners.
- Data Science & Algorithmic Integration: You quickly grasp complex technical topics and applied mathematics. You will partner directly with our Data Science team to translate and integrate machine learning algorithms into adjoe’s core application, optimizing real-time ad targeting.
- Collaborative Technical Communication: You communicate fluently and precisely in spoken and written English. You will actively participate in peer code reviews and technical knowledge sharing across an international backend engineering team.
- Plus: Infrastructure & Cloud Tooling: Hands-on experience with Terraform (Infrastructure as Code), Docker containerization, or serverless infrastructure.
🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.
At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day.
- Go Big. Own projects with impact on 770M users and push adtech boundaries.
- Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum.
- Be Direct. Solve problems openly and collaborate across teams.
- Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other.
- Have Fun. Celebrate wins, enjoy daily victories, and bring your energy.
We welcome applications from people who will contribute to the diversity of our company.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities
Develop and maintain core market data modules
Design and optimize real-time market data computation and low-latency push pipelines
Tune system performance under high-concurrency, high-throughput scenarios to ensure accuracy and timeliness of market data
Participate in technical design reviews and code reviews
Build system observability infrastructure, including monitoring & alerting, distributed tracing, and logging systems
Participate in production incident investigation and post-mortem reviews
Requirements
3+ years of Go development experience; solid understanding of Go's concurrency model, memory model, and GC mechanics
Experience designing high-concurrency, low-latency systems; familiar with common performance bottlenecks and optimization techniques
Familiar with message queues (Kafka / Redis Streams, etc.) in data streaming architectures
Proficient with real-time data transport protocols such as WebSocket and gRPC
Strong engineering discipline — clean code structure and a habit of conducting code reviews
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Philippines
Workplace: fully
About The Role:
At Paysend, we're building the future of global payments - making money movement simple, fast, and accessible for everyone. As an Application Support Analyst, you'll play a critical role in delivering on that promise by ensuring our platforms run reliably and our customers can send and receive money without interruption.
The Application Support Analyst owns the health of our transaction ecosystem end to end: investigating individual transactions and broader flow anomalies, detecting issues before they escalate,
supporting release deployments and post-release system verification, and driving incidents to resolution across both our B2C and Enterprise product lines.
You'll work with large volumes of real-time payment data, using tools like Oracle SQL, Postman, OpenSearch, and Grafana to trace transactions, diagnose root causes, and keep critical payment services running smoothly.
This role is ideal for someone who enjoys solving complex problems, thrives in a fast-paced environment, and wants to make a tangible impact on the experience of millions of customers around the world.
What You'll Do (Responsibilities):
Transaction Administration:
Analyze, track, and manage end-to-end payment transaction flows using Oracle SQL, Postman, and OpenSearch.
System & Performance Monitoring:
Maintain business-critical payment services, track SLA windows, and actively monitor system health using Grafana and related tools.
Incident Management & Resolution:
Conduct incident response efforts, including root-cause investigations, documentation of incident reports, and coordination of cross-functional teams to resolution.
Stuck & Flagged Transaction Handling:
Resolve transactions flagged for manual parsing and investigate payouts or funding stuck in pending status (>3 days), updating statuses or escalating as needed.
Partner & Bank Communication:
Serve as a point of contact for partners and banks to resolve processing issues, file-loading discrepancies, and data reporting corrections.
SAR & PDP Reconciliation:
Troubleshoot SAR reconciliation issues, including unmatched transactions, missing/duplicate report data, and platform data mismatches.
Releases & Deployment:
Coordinate, execute, and roll back service releases, verifying post-release system health and performance graphs.
What You Bring to the Team:
Problem-solving mindset
with the drive to investigate novel issues and determine solution steps independently
Technical Troubleshooting:
Practical experience using SQL for data querying, alongside Postman to read API documentation and debug partner integrations.
Monitoring & Operations:
Basic Linux, network, or cloud administration experience.
Incident & Escalation Management:
Ability to manage concurrent, time-sensitive incidents under strict SLA windows, moving from root-cause analysis to final resolution.
Cross-Functional Collaboration:
Experience interfacing with external entities (banks, PSPs, processors) and internal stakeholders (Engineering, Settlement, Customer Support).
Programming Literacy:
Basic skills in any programming language to read code, run scripts, or inspect data payloads.
Communication Skills:
Advanced written and verbal English skills for managing communications with internal teams and external financial partners.
Nice To Have
Experience working directly with OpenSearch for log and transaction analysis.
Hands-on experience with team collaboration tools (Slack, Google Workspace, Jira, Confluence).
Domain knowledge in financial workflows, payment lifecycles, and core fintech terminology.
Bachelor's degree in Computer Science, Information Systems, or a related operational field.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: London
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Global Account Manager – Financial Services will own UiPath’s relationship with a small number of high revenue strategic banking customers and lead our engagements with them at a global level. Sitting within our UK Banking go-to-market team, you'll act as the CEO for a portfolio of top-tier global banking accounts, orchestrating sales, delivery, and executive stakeholders across regions to unlock enterprise-wide value. You will work every day across the C-Suite, Digital Transformation, AI/Automation COE's, Operations, Risk, Compliance, Finance, and Technology teams to deliver value through UiPath’s automation and AI platform.
We provide technology and solutions that help financial institutions streamline operations, improve accuracy, reduce risk, enhance compliance, and free employees to focus on higher-value work. You will be challenged and supported by the best in the industry as you build trusted relationships and pave your own path to success.
WHAT YOU'LL DO AT UIPATH
- Assess territory potential and develop a sales vision, strategy and plan to elevate UiPath in and maximize value and revenue across Financial Services accounts. Lead, orchestrate and inspire Account Teams in executing against the Account Vision and Plan
- Achieve agreed-upon sales targets and outcomes within quarterly schedules
- Own commercial strategy for the account, leading complex, multi-stakeholder negotiations and structuring multi-year enterprise agreements
- Maintain accurate forecasting and pipeline hygiene across the account, reporting progress against quota to senior leadership
- Evangelize the UiPath brand by presenting, promoting, and selling UiPath solutions through a value-selling approach
- Educate customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation
- Establish, develop, elevate and maintain positive business and customer relationships across the territory. Be a thought leader across the portfolio
- Develop trusted relationships with local partners and global systems integrators to cultivate new opportunities and drive successful customer implementations
- Partner with Customer Success Managers to ensure enduring value delivery
- Monitor industry competitors, new products, regulatory trends, and market conditions to understand customer needs and bring relevant thought leadership to your customers
- Collaborate internally with sales executives and cross-functional teams to share knowledge and best practices
- Explore ways to incorporate automation into daily work and financial services workflows
WHAT YOU'LL BRING TO THE TEAM
- 8+ years of solution/value selling experience
- 3+ years of enterprise account experience selling to Financial Services/Banking customers preferred along with a wide network of contacts across the Industry
- Demonstrated expertise communicating artificial intelligence capabilities, ROI metrics, and implementation strategies to C-suite executives, Digital Transformation teams, and AI Centers of Excellence
- Ability to translate complex AI and automation concepts into business outcomes such as cost reduction, improved controls, faster processing, risk mitigation, and enhanced customer experience
- Familiarity with financial services priorities such as regulatory compliance, fraud prevention, KYC/AML, audit readiness, operational resilience, and back-office transformation, along with the vendor risk assessments, data residency requirements, and third-party risk frameworks common to regulated banking procurement
- Ability to communicate new and complex concepts in an easy-to-understand way that creates strong demand for the solution
- Successful year-over-year quota attainment and experience retaining and growing an enterprise client portfolio
- High aptitude for cross-functional collaboration and influence internally and externally
- Ability to navigate complex client organizations and develop key relationships across multiple departments and leadership levels, including the C-suite
- Ability to provide valuable insights into improving customers’ business operations
- Research and data-driven approach to account planning, with the ability to proactively identify opportunities from business-led discussions
- Bachelor’s degree preferred
- Willingness to travel approximately 50%, including occasional travel outside of the UK
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.
The Impact You’ll Make
As a DevOps Engineer at Incode, you will play an important role in supporting and improving the cloud infrastructure behind our AI-driven identity verification platform. You’ll work on scalable, cloud-native systems that power secure and seamless identity experiences globally, with a focus on AWS, Kubernetes, and Terraform.
In this role, you’ll help set up new environments, maintain and upgrade existing systems, support infrastructure automation, and help make our platforms more stable, reliable, and ready for further scaling. You’ll work closely with developers and other engineering teams to troubleshoot issues, improve deployment processes, and ensure our applications run smoothly in production.
Your work will directly contribute to the reliability, efficiency, and scalability of Incode’s infrastructure, helping us deliver trusted identity verification solutions to customers around the world.
What You’ll Own & Drive
Cloud-Native Infrastructure
- Help design, implement, and maintain Kubernetes-based environments that support scalability, resilience, and security.
Environment Setup & System Upgrades
- Support the setup of new cloud environments, assist with system upgrades, and help keep infrastructure components up to date and aligned with best practices.
Infrastructure as Code (IaC)
- Work with Terraform to manage and improve infrastructure automation, ensuring consistency and reliability across environments.
Production Reliability
- Investigate, troubleshoot, and resolve infrastructure-related issues in live environments, helping minimize downtime and maintain a smooth customer experience.
Monitoring & Logging
- Support and improve observability solutions using tools such as Prometheus, Loki, ELK, or similar stacks.
Developer Support
- Collaborate closely with development teams, helping them resolve infrastructure, deployment, and environment-related challenges.
Engineering Standards
- Contribute to internal best practices, documentation, automation improvements, and processes that help the DevOps team operate more efficiently.
Continuous Improvement
- Stay curious about AWS, Kubernetes, Terraform, and DevOps practices, bringing ideas that can improve stability, automation, and scalability.
The Qualities That Set You Apart
Cloud-Native Mindset
- You have hands-on experience working with Kubernetes and understand its core concepts, including deployments, services, pods, ingress, and basic troubleshooting.
Infrastructure as Code Enthusiast
- You have practical experience with Terraform and understand how infrastructure automation helps create consistent and repeatable environments.
CI/CD Experience
- You have worked with CI/CD pipelines using tools such as GitLab CI/CD or GitHub Actions and understand how they support reliable software delivery.
AWS Knowledge
- You are familiar with core AWS services such as EC2, VPC, S3, IAM, and related offerings, and are comfortable working in cloud environments.
Systems & Networking Understanding
- You understand networking fundamentals such as TCP/IP, DNS, and HTTP/S, and can apply this knowledge when troubleshooting or supporting infrastructure.
Problem Solver
- You are comfortable investigating issues, asking questions, and working with others to find practical solutions.
Collaborative Communicator
- You can communicate clearly with technical peers and developers, explain issues or solutions, and contribute constructively in a team environment.
Your Background
Experience as a DevOps Engineer, Cloud Engineer, Infrastructure Engineer, or in a similar role.
Hands-on experience working with Kubernetes-based applications or environments.
Practical experience with Terraform and infrastructure automation.
Experience working with CI/CD pipelines, preferably GitLab CI/CD or GitHub Actions.
Familiarity with AWS services such as EC2, VPC, S3, IAM, and related cloud services.
Understanding of networking protocols and best practices, including TCP/IP, DNS, and HTTP/S.
Experience supporting developers with infrastructure, deployment, or environment-related topics.
Experience helping set up new environments, upgrade systems, or maintain cloud infrastructure.
Strong written and verbal communication skills, with the ability to explain technical topics clearly.
Why Incode?
Mission with Meaning
- Shape how billions of people prove identity - safely, simply, and ethically.
Rocket-Ship Growth
- Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
- Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
- Operate like a founder with the resources of a unicorn.
Global Impact
- Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: San Francisco Bay Area, CA
Workplace: onsite
Overview
Get Paid to Help Shape the Future of Technology
We are building a community of participants for upcoming in-person data collection projects in San Francisco Bay Area. These projects help improve the next generation of smart devices and technology and we are looking for everyday people to take part.
No experience is required. No special skills are needed. Simply attend your scheduled session, follow a few simple instructions, and get paid for your time.
What You'll Do
Participants take part in short, moderated sessions involving simple, everyday activities such as walking, sitting, or moving through a space while smart devices record the session. A friendly moderator guides you through every step. A trained moderator will guide you through the entire process.
Project Details
Job Type: Freelance/Independent Contract
Time Commitment:Approximately 1 hour
Location:San Francisco Bay Area (On-site)
Project Type: Short-term, paid, in-person research sessions
Who Can Apply?
We welcome people of all ages and backgrounds from across the San Francisco Bay Area.
To participate, you should:
Adults and minors are eligible (participants under 18 require parent/guardian consent)
Be comfortable following simple instructions in English (non-native English speakers are welcome).
Feel free to register with friends or family, you are welcome to participate together.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE:
We're looking for a Product Designer to help shape the experience for the developers and teams who build on LangChain. You'll work across our core product surfaces, and depending on where the need is greatest, that could include how developers get from first signup to real production usage, as well as deeper platform workflows like debugging, evaluation, and observability.
The common thread is developers doing technical, often high-stakes work, and needing an interface that gets out of their way. You'll partner with engineering, product, and other designers to figure out where the friction is and design your way out of it.
*This position will be onsite in San Francisco, CA
WHAT YOU'LL DO:
- Build a deep understanding of how developers actually use LangChain's products through interviews and feedback sessions so your design decisions are grounded in real behavior and address user needs
- Own the full design arc on your features — from early concepts to polished, shipped work
- Work across a range of product areas and design initiatives as priorities shift
- Collaborate closely with product, engineering and other key stakeholders to ship new features quickly
WHAT YOU'LL BRING:
- 3+ years of fullstack product design experience ideally working on developer tools, AI, or complex SaaS products
- Sharp eye for detail, with a strong foundation across user-centered design, interaction design, and visual craft
- A track record of solving hard interaction design problems, particularly around dense technical data
- Data-driven decision making - you are comfortable driving user research, both with internal stakeholders and external customers, and using what you learn to inform your designs
- You take initiative and ownership of tasks end-to-end
- Strong technical acumen - you collaborate effectively with engineers to design things that are both well-crafted and feasible
- Start-up DNA - you thrive in fast-paced, highly dynamic environments
Annual salary range: $145,000-$185,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Singapore
Established in 2020, Riot Singapore is a game development studio focused on delivering great experiences to our players. We partner with our Los Angeles headquarters on game development for League of Legends, Teamfight Tactics, VALORANT, and unpublished R&D products. Riot Singapore is seeking talented, passionate Rioters with backgrounds in all areas of game development to build games that make it better to be a player.
That’s where you come in.
Game Product Managers at Riot lead passionate teams to create and evolve products and experiences for our players. We seek to deeply understand our product’s audience and drive strategy to create value for players and for Riot. We help concept, build, and influence projects at all stages of production.
As
Principal Game Product Manager, Cosmetics
for
Teamfight Tactics (TFT)
, you will lead the TFT Cosmetics team within the Acquisitions, Expression, and Events (AXE) initiative. You will own the vision, strategy, roadmap, and product outcomes for TFT's cosmetics portfolio, spanning existing offerings, new content types, exclusive content, store features, and long term cosmetics research and development.
This is an individual contributor role in which you will serve as the product lead for a multidisciplinary team in Singapore, setting product direction, defining priorities, and driving product decisions across producers, artists, designers, analysts, researchers, marketing partners, and other specialists. While you will not have formal people management responsibilities, you will be expected to lead through influence, bringing teams together around a shared strategy and empowering them to deliver exceptional player experiences.
Working closely with TFT leadership and stakeholders in our Los Angeles headquarters, you will balance player insights, creative ambition, and commercial outcomes to shape the future of TFT's cosmetics portfolio. Success in this role means creating cosmetics that resonate with players, building a healthy and innovative portfolio, and establishing a long term strategy that supports TFT's continued growth.
Responsibilities:
Define the product vision, strategy, and roadmap for TFT's cosmetics portfolio, driving player engagement and commercial success.
Lead the multidisciplinary cosmetics team by defining product priorities and aligning partners around them.
Collaborate with artists to create content that resonates deeply with players, elevating their creative vision to achieve product goals.
Manage product KPIs, leveraging performance reporting, experimentation, revenue models, and deep dive analysis and research to improve decision making.
Identify product challenges and opportunities, including cosmetics research and development, formulate strategies and plans, and build stakeholder buy in.
Develop decision frameworks, product briefs, and other artefacts that guide downstream decisions and create clarity across teams.
Partner with Production to translate strategy into executable plans, including roadmap sequencing, capacity planning, prioritization, and sustainable live operations.
Navigate the broader TFT and Riot organization to drive cohesive action across Marketing, Regional Publishing, IP and League Creative, Brand Partnerships, and other cross functional partners.
Required Qualifications:
8+ years of Product Management experience in the games industry, with a strong focus on live-service games where cosmetics and virtual goods are core to the product.
Proven experience owning product vision, strategy, roadmaps, and commercial outcomes while leading cross-functional teams through influence.
Deep expertise in cosmetics, live-service monetization, and player-facing content, with experience shaping product portfolios and driving long-term strategy.
Deep understanding of cosmetics-driven free-to-play games and the player motivations, progression systems, and live-service mechanics that drive long-term engagement.
Proven ability to shape product decisions through player insights, data, commercial thinking, and creative judgement.
Experience partnering with artists, designers, creative directors, and Production to translate creative vision into successful product strategy.
Excellent communication and stakeholder management skills.
Strong analytical skills, using product performance, player behaviour, experimentation, and market trends to drive strategic decisions.
Desired Qualifications:
Experience working in Agile production environments.
Experience working in a cross-geographical, multi-team environment.
Active Teamfight Tactics player with a deep understanding of the game's systems, player base, and cosmetics ecosystem.
Our Perks
Full relocation support
Full health insurance for you, your spouse and children
Open paid time off
Retirement benefits with company matching
Life insurance, parental leave, plus short-term and long-term disability
Play Fund so you can broaden and deepen your knowledge of our players and community through games
We will double down on your donations of time and money to non-profits
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX | New York, NY | San Francisco, CA
About the Role
AI inference is becoming core infrastructure. Every serious application will need access to many models, across many providers, with reliability, observability, security, cost control, and routing built in from the start. AI Gateway is Cloudflare’s bet that this layer should exist at the network edge: close to users, close to compute, and simple enough that a developer can adopt it with one API change.
We are looking for a Senior Systems Engineer to help build that layer. This is a deeply hands-on individual contributor role for someone who can move from a half-formed product idea to a working, production-ready system quickly. You will work across the stack — from distributed systems and high-throughput APIs to developer-facing workflows, dashboards, SDKs, and docs — helping define how developers build and operate AI applications on Cloudflare.
You should be excited by the current pace of the AI ecosystem. Provider APIs change weekly, new models appear constantly, and developer expectations are rising just as quickly. AI Gateway needs engineers who can build durable infrastructure in that environment without slowing down.
We also believe AI should change how we build software, not just what we build. We dogfood AI Gateway, Workers AI, and Cloudflare’s broader agent stack heavily. You should be comfortable using AI-native tools, agents, harnesses, and automation to improve your own engineering loop — and interested in building the internal tools and context that help a small team ship like a much larger one.
Responsibilities
Build core AI Gateway systems that handle high-volume inference traffic across providers, models, and Cloudflare’s global network.
Design and implement APIs, routing primitives, observability features, controls, and developer workflows that make AI Gateway reliable and easy to adopt.
Work across product and infrastructure boundaries with Workers AI, Agents, and the broader Developer Platform organization to make Cloudflare’s AI platform feel like one coherent product.
Turn ambiguous product and technical ideas into prototypes, design docs, shipped features, and measurable production improvements.
Improve reliability, performance, cost efficiency, and debuggability for latency-sensitive AI workloads.
Build the software — and the software that builds the software: agents, tests, harnesses, evaluation loops, operational tools, and internal context that help the team move faster with confidence.
Sweat the developer experience. Error messages, SDKs, dashboard flows, docs, examples, and API details all matter.
Mentor other engineers through design review, code review, debugging, and technical leadership without needing people-management authority.
Bring strong opinions, clear judgment, and a willingness to revise your view when data, users, or production reality prove otherwise.
Desirable Skills, Knowledge & Experience
5+ years of experience building and operating production systems, ideally in AI infrastructure, developer platforms, cloud infrastructure, edge/proxy systems, high-scale APIs, or distributed systems.
Strong systems engineering fundamentals: networking, APIs, reliability, observability, data modeling, performance, and operational tradeoffs.
Experience designing or scaling distributed systems where latency, throughput, availability, and correctness all matter.
Ability to work comfortably across the stack, from API design and product surfaces to backend services, queues, storage systems, control planes, or performance-critical code.
Strong developer tools taste. You have used and built enough APIs, SDKs, dashboards, CLIs, docs, and internal platforms to know what makes them delightful or painful.
Clear technical communication: you can write design docs, explain tradeoffs, review architecture, and align engineers and product partners around a practical path forward.
A builder’s bias toward working software. You can prototype quickly, ship incrementally, and improve systems while they are already in production.
Operational judgment. You understand that at Cloudflare scale, rare bugs are not rare for long, and you build systems that are observable, resilient, and recoverable.
Comfort using AI-native development workflows and curiosity about how agents, tools, and automation can improve engineering productivity.
Bonus Points
Experience building AI/ML infrastructure, inference platforms, model gateways, LLM-powered applications, or provider abstraction layers.
Experience building developer-facing APIs, SDKs, CLIs, dashboards, or platform products at scale.
Hands-on experience with proxy, edge, gateway, routing, or traffic management systems.
Familiarity with the current AI ecosystem: model providers, model capabilities, agent frameworks, inference patterns, and the rough edges developers hit in practice.
Experience with cost controls, rate limits, caching, retries, fallbacks, evaluation, or observability for AI workloads.
Experience with TypeScript, Go, Rust, or similar systems/backend languages.
You have built or heavily customized your own agentic development environment: custom agents, harnesses, tools, or workflows that changed how you ship.
You have built something with AI Gateway, Workers AI, or a competing product, and have opinions about what is missing.
A track record of writing publicly about developer tools, infrastructure, systems, or AI products you have built.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $194,000 - $266,000
For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $185,000 - $254,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote (U.S.)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
Outschool is expanding the ways families can access and use education funding to support their children's learning. We're looking for a Public Funding Operations Manager to ensure the systems, processes, and partner relationships supporting these programs work reliably and efficiently as our business grows.
This hands-on role will initially focus on Education Savings Accounts (ESAs), with opportunities to expand into the Federal Scholarship Tax Credit (FSTC), scholarship-granting organizations (SGOs), and other state and federal education funding programs.
You'll serve as the primary day-to-day operational contact for funding partners, including ESA wallet providers, scholarship-granting organizations, and program administrators. You'll manage the processes supporting transactions, payments, reimbursements, refunds, and reconciliations while coordinating with Product and Engineering to maintain reliable partner integrations.
You'll work closely with our Public Funding Strategy Director and Business Development leadership to support new funding opportunities, operationalize partnerships, and ensure new programs are ready to launch and scale. You'll also collaborate with Finance, Customer Experience, Legal, and Compliance to resolve issues, improve workflows, and deliver a seamless experience for families.
We're looking for a hands-on problem solver who combines operational rigor, technical aptitude, attention to detail, and strong partner relationship skills. You'll be someone who takes ownership of problems, anticipates issues, and continuously looks for ways to make operations more reliable and efficient.
Core Responsibilities:
- Manage funding partner operations: Serve as the primary operational contact for ESA wallet providers, scholarship organizations, state program administrators, and other funding partners. Maintain strong working relationships, coordinate day-to-day activities, and resolve operational issues.
- Support partner onboarding and launches: Work with Business Development and Strategy to coordinate the operational onboarding and activation of new funding partners and programs, ensuring requirements, workflows, and systems are ready.
- Manage transactions and reimbursements: Oversee operational processes for purchases, payments, reimbursements, refunds, cancellations, and reconciliations. Work with Finance and Customer Experience to investigate and resolve discrepancies and exceptions.
- Maintain partner integrations: Coordinate with Product and Engineering to support reliable integrations with wallet providers and funding platforms, troubleshoot technical issues, and help test and implement system improvements.
- Improve operational processes: Identify opportunities to streamline workflows, reduce manual effort, improve accuracy, and scale operations through automation and better tools.
- Ensure operational readiness and compliance: Work with Legal, Compliance, Finance, and Operations to implement partner and program requirements, maintain documented procedures, and support ongoing participation in funding programs.
- Coordinate cross-functional issue resolution: Proactively identify operational risks and work with internal teams and external partners to resolve issues before they materially affect families or program performance.
- Monitor operational performance: Track transaction success rates, refund processing times, reconciliation accuracy, integration reliability, and partner issue resolution. Use performance data to identify recurring problems and drive improvements.
Desired Experience & Skills:
- Experience in operations, partner operations, payments operations, financial operations, or related roles.
- Demonstrated ability to manage complex operational workflows, troubleshoot issues, and improve processes.
- Experience working directly with external partners, vendors, or platform providers on day-to-day operational matters.
- Comfort working with technical systems, integrations, transaction data, and operational reporting.
- Strong organizational skills, attention to detail, and the ability to independently manage competing priorities.
- Ability to collaborate effectively with Product, Engineering, Finance, Customer Experience, and other functional teams.
- Strong communication skills and a practical, service-oriented approach to partner relationships and problem-solving.
- Experience improving operational efficiency through process optimization, automation, or technology.
Other Considerations:
- Familiarity with ESA programs, education funding, scholarship organizations, or wallet providers.
- Experience with payment processing, reimbursements, refunds, financial reconciliations, or transaction operations.
- Experience supporting third-party platform integrations or API-based workflows.
- Experience in online marketplaces, fintech, edtech, or technology-enabled services businesses.
- Familiarity with workflow automation and AI-enabled operational tools.
- Previous experience in startups or high-growth companies.
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: This position is not available in this pay zone
US Tier 2: $130,760 - $145,000
US Tier 3: $124,200 - $138,000
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Enterprise AI Products team builds what makes Claude a daily-use tool for enterprise customers across industries. We focus on organizational context and workflows (plugins, skills, connectors, webhook-triggered processes / agents). In other words, we focus on products that form the connective tissue that lets Claude operate across an organization. A big part of this work is understanding what's blocking adoption and building the capabilities that close those gaps. Much of this is being built 0→1 right now: you'll be shaping the product and the architecture in a market where no one has done this well yet.
You'll be a technical leader who thinks holistically about the end-to-end customer experience, partners directly with research to push model capabilities into production, and carries real ownership over what we ship next.
What you'll do
Own technical design and delivery for enterprise-facing core products, end-to-end across the stack
Partner with product, design, and go-to-market to turn enterprise customer workflows into shipped product, not just execute against a spec
Set technical direction and standards for your team: architecture, code quality, and how the team builds
Work directly with enterprise customers and sales during key conversations, translating what you learn into engineering priorities
Work closely with research to make the models better in your domain: shaping evals, surfacing failure modes, and feeding customer learnings back into model development
Mentor other engineers and raise the technical bar across the team, working with influence rather than authority
Build multi-player, asynchronous agents: department-level processes that are goal-oriented, many-step, and triggered by a webhook, a form, or an email rather than a person typing
You may be a good fit if you
Have 8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level
Have led the design and delivery of complex enterprise or B2B products across the full stack
Have built AI products and know what it takes to turn model capabilities into applications people actually use
Are comfortable working directly with enterprise customers and translating what you learn into technical decisions
Have built products from 0 to 1 in fast-moving environments, and can set technical direction with limited precedent to lean on
Drive cross-team alignment to ship impactful work, with influence over authority
Strong candidates may also have
Experience working with research to improve domain-specific model capabilities, including evaluation frameworks
Experience building extensibility surfaces (plugins, integrations, agent tooling) that third parties or internal teams build on
Exposure to both product-led growth and direct enterprise sales
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
УдалённоMississauga
Paris; Lisbon
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Limassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоRemote - EMEA
Гибридsenior🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team
Kuala Lumpur, Malaysia
Philippines
ОфисLondon
Serbia
San Francisco Bay Area, CA
ОфисSan Francisco, CA
Singapore; Full relocation support
seniorГеография найма не уточнена
УдалённоRemote (U.S.); US Tier 1: This position is not available in this pay zone; Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S