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Location: Germany Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in Germany. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations. You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements. Location: Germany Eligibility: This individual must be a German citizen living in Germany and fluent in German, enabling immediate engagement with critical defense and national security customers. Security Clearance: German security clearance is not required, but is a strong nice-to-have. What You'll Do Customer Program Leadership: - Own end-to-end technical program delivery for Germany and broader European public sector and defence customers, from initial deployment through production scaling - Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams - Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans - Navigate complex procurement processes, RFP responses, and contractual technical obligations. Strategic Communication: - Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership - Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds - Present technical roadmaps and status updates to senior stakeholders including departmental executives - Represent Cohere's technical capabilities in sensitive government and defence contexts. Complex Program Management: - Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles - Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams - Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure. - Drive alignment between product development priorities and specific customer requirements. Technical Delivery & Execution: - Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards - Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support - Establish governance checkpoints appropriate for high-stakes government and defence deployments - Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments. You May Be a Good Fit If: Required Experience: - 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery. - Excellent executive communication and stakeholder management. - Experience working with government, defence, or heavily regulated customers. - Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements. - Bachelor’s degree in a relevant field; advanced degree or technical certs a plus. Technical Background: - Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped) - Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator - Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders. Government & Defence Acumen: - Deep understanding of how government and defence organisations procure, evaluate, and deploy technology - Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications - Understanding of defence and national security considerations in AI deployment - Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset - Eligible to obtain a German security clearance Nice to Have: - Active German security clearance - Bilingual (English/German) proficiency - Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors - Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments - Project management certification (PMP, PgMP) or government-specific methodologies. Security Clearance Requirements This role strongly prefers eligibility for German government security clearance. We are looking for candidates eligible for German government clearance, meaning that they require German citizenship. In addition, this individual is required to be based in Germany and be fluent in German as this will enable immediate engagement with critical defence and national security customers. What Makes This Role Unique This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability. If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Digital Games Monetization U.S.-based required | West Coast strongly preferred (Bay Area ideal) | Headquarters: San Mateo, CA Role Summary: The Senior Director, Digital Games Monetization is responsible for leading the PlayStation Store's global publisher monetization organization and maximizing the value created for publishers, players and PlayStation. As the leader of the Digital Games Monetization team, they will define and execute the strategies, capabilities and partnerships that drive sustainable commercial growth. Combining expertise in publisher strategy, monetization, content lifecycle management and commercial optimization, they will ensure the PlayStation Store remains the industry's most effective platform for digital content monetization. Reporting to the VP, PlayStation Store, the Senior Director will lead a global organization of monetization specialists and content lifecycle experts, partnering closely with publishers and cross-functional teams including Planning & Proposition, Merchandising & Editorial, Insight & Analytics, Commercial Development, GDPR, Channel Sales and Product. Acting as a trusted advisor to both internal stakeholders and external partners, they will identify the opportunities to accelerate publisher growth, improve commercial performance and develop innovative monetization capabilities that deliver measurable business impact. As the senior leader of the Digital Games Monetization function, they will unite teams responsible for publisher strategy, content lifecycle optimization and commercial growth under a single vision and operating model. The Senior Director will be responsible for aligning priorities, developing organizational capability, establishing best practices and ensuring monetization expertise is applied consistently across publishers, markets and business models. Through strong leadership and strategic direction, they will build a globally connected organization. In addition to driving commercial outcomes today, the Senior Director will play a critical role in shaping the future of monetization on the PlayStation Store. Working at the intersection of commercial strategy, publisher partnerships, product innovation and market intelligence, they will help identify emerging opportunities, influence Store capabilities and champion new ways of creating value. The role will be instrumental in establishing the PlayStation Store as the industry's leading partner for publisher growth and monetization excellence. What You'll Be Doing: The Senior Director, Digital Games Monetization will lead PlayStation Store's global digital monetization organization, building the strategy, operating model and organizational capability required to maximize the commercial performance of publisher content across the platform. They will lead a global team responsible for publisher monetization and content lifecycle optimization, ensuring clear objectives, performance measures and operating rhythms are in place to drive sustained commercial growth across markets, publishers and business models. Working closely with publishers, the Senior Director will act as a strategic advisor, helping partners maximize long-term performance through effective monetization, pricing, promotional and lifecycle strategies. They will build and maintain senior relationships across the publishing industry, identify growth opportunities and provide commercially focused recommendations informed by player behavior, market dynamics and content performance. Working across the full spectrum of publishing partners, from global strategic accounts through to independent developers, they will help shape monetization strategies that deliver mutual value for publishers and PlayStation. The role will be responsible for leading PlayStation Store's monetization strategy and commercial performance expertise, ensuring publisher decisions are supported by high-quality insight, analysis and market intelligence. Through the development of scalable frameworks, analytical approaches and best practices, they will help publishers identify revenue opportunities, improve content performance and optimize long-term lifecycle value. A key accountability will be driving the adoption and evolution of Intelligent Pricing, expanding the impact of the Targeted Offers program and accelerating the development of future monetization capabilities across the Store. Working closely with Store, D2C and matrix teams, the Senior Director will champion innovative approaches to pricing, promotions, experimentation and commercial optimization. They will also help shape future capabilities that leverage data, automation and AI to improve publisher outcomes and strengthen PlayStation's commercial advantage. The Senior Director will play a critical leadership role within the combined Partner Team structures (PCT) working in close partnership with GPDR to identify, prioritize and execute monetization opportunities across the PlayStation Store. Together, the teams will influence partner strategy, capability investment and ensure publisher needs, player outcomes and business objectives are reflected in product and platform decision-making. Through this partnership, the role will help connect commercial insight, platform capability and publisher opportunity into a unified strategy for Store and business growth. As a member of the Store Leadership Team and wider D2C leadership community, the Senior Director will contribute to the strategic direction of PlayStation Store and the D2C business. They will represent publisher and monetization priorities within executive discussions, communicate commercial opportunities and performance to senior stakeholders, and help shape the future direction of digital commerce. Through strong leadership, organizational development and cross-functional collaboration, they will build a high-performing global organization that strengthens PlayStation's position as the industry's leading platform for publisher growth and commercial success. What We're Looking For: Significant commercial leadership experience within the games industry, with a proven track record of leading high-performing global teams and delivering sustainable growth through publisher-focused monetization strategies. Deep expertise in digital business models, platform economics, digital monetization, pricing and promotions, lifecycle management and revenue optimization, with a strong understanding of the opportunities and challenges facing publishers across the industry. Demonstrable success developing strategic partnerships with publishers ranging from global AAA partners to independent developers, driving commercial growth through data-driven recommendations and impactful monetization programs. Strong commercial and analytical capability, with experience translating complex performance data, market trends, publisher and customer insights into actionable business strategies and revenue growth initiatives. Proven ability to influence senior stakeholders internally and externally, working effectively across global, matrixed organizations to align teams around common commercial objectives. Experience operating against ambitious commercial targets and communicating business performance, opportunities and strategic priorities to a wide range of audiences, from detailed operational reviews to executive leadership presentations. A strategic yet hands-on leader, with a track record of delivering change, transformation and innovation in fast-paced environments, whilst maintaining strong operational execution. Exceptional communication, relationship management and problem-solving skills, combined with a passion for experimentation, continuous improvement and the future of the games industry. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $251,000 — $376,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Want to know what you’ll be doing? You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service. Responsibilities: Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents Lead technical design discussions and produce clear design documents for changes that span multiple services and teams Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal The Right Fit: 7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar) Experience designing automation frameworks or platforms that other engineers build on Experience building large scale software systems running on thousands of servers Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar) Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform) Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale Experience with time-series databases and query languages such as PromQL Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning Experience with discovering and implementing performance improvements, including CPU and IO Understanding of Linux internals and file systems Familiarity with hard drive performance and optimization, including host-managed SMR Experience building and interpreting models, dashboards, or reports Required for all Backblaze Employees: Good attitude and willingness to do whatever it takes to get the job done Strong desire to work for a small, fast-paced company Desire to learn and adapt to rapidly changing technologies and work environment Rigorous adherence to best practices Relentless attention to detail Excellent interpersonal skills and good oral/written communication Excellent troubleshooting and problem solving skills Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work plus a generous stipend to personalize your  workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: $175,000 - $200,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: US: San Mateo (1875 South Grant Street); AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St) Workplace: Hybrid At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.At Xero, we’re here to supercharge small businesses. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world. THE ROLE & TEAM As GM, Legal - Global Employment, you will own how Xero supports its people and manages employment risk across a global technology business. You are the senior strategic legal partner to PX (our people experience organisation) and a trusted adviser to Xero's executive leadership team on workforce strategy, organisational change, and complex employment matters. You bring sound judgement to the highest-impact issues, while setting the global frameworks, standards, and tools that let the wider business manage routine matters with confidence and consistency. This is a functional leadership role with no direct reports, suited to someone who leads through expertise, influence, and delivery rather than headcount. You will set the direction for global employment legal support, work closely with regional Legal teams and other REAL (Risk, Ethics, Advocacy and Legal) specialists, and personally take on the matters that call for deep experience and judgement. You will also partner with Employee Relations on the legal dimensions of sensitive investigations and employee matters, complementing their operational expertise with strategic legal advice. This role reports to the SVP/EGM Legal and can be based in San Mateo, Melbourne or Sydney. WHAT YOU'LL DO - Partner with PX leadership and senior business leaders on workforce strategy, organisational design, restructures, reward, senior employee matters and cross-border initiatives. - Provide clear, practical advice on global employment and labour law, including investigations, performance management, discrimination and harassment, contracts, policies, disputes and regulatory matters. - Set and own Xero's global employment legal strategy, risk framework, standards, escalation paths, playbooks and self-service resources. - Partner with regional Legal GMs on routine employment matters and ensure consistent, coordinated advice across jurisdictions. - Lead complex employment disputes, claims, regulatory inquiries and sensitive investigations. - Support the employment aspects of M&A, integrations and major business change. - Manage external employment counsel and drive proportionate, cost-effective use of external advice. - Build training, tools and AI-enabled resources that help PX and leaders manage routine matters confidently. - Work collaboratively with other members of the REAL team to bring the right expertise together on global workforce matters. SUCCESS LOOKS LIKE - PX and senior leaders see you as a trusted strategic partner on workforce strategy and change. - Xero has clear, scalable and practical global employment frameworks. - Complex employment risks are identified early and managed consistently. - Legal support is technology-enabled, using AI tools and self-service modalities where appropriate. - External counsel is used strategically, with stronger internal capability and better cost control. WHAT YOU'LL BRING Essential - Substantial international employment experience and proven experience supporting labour and employment in a global organisation, advising across multiple jurisdictions and operating effectively across regions and time zones. - Experience in New Zealand, Australia, the United States and the United Kingdom is highly desirable. - Deep expertise in global employment and labour law, including complex investigations, disputes, restructures and workforce strategy. - Experience directing others’ work without direct reports, and influencing without formal authority. - A track record of advising senior PX/HR leaders and business executives as a strategic partner. - Strong judgement, commercial awareness and the ability to explain complex issues in plain language. - Experience managing external employment counsel and building scalable legal processes and resources. - The ability to influence without formal authority, and to roll up your sleeves and do the work personally. Strongly preferred - Breadth beyond employment law, such as litigation, transactional work or corporate governance. You are a T-shaped generalist, able to step into work outside your core area. - Experience in a mid-market technology company of a similar size to Xero, or another fast-moving global business. - An interest in using data, technology and AI to improve legal support. WHERE AND HOW YOU CAN WORK This role can be based in San Mateo, California, Melbourne or Sydney. This role is based in Sydney or Melbourne with a flexible hybrid working setup, spending 1 to 2 days per week in the local office to connect and collaborate.   Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Corporate Security Automation Engineer at OnePay, you will lead the design, implementation, automation, and optimization of our corporate security infrastructure. You will enhance security controls, align goals with business objectives, and drive automation and self-service capabilities to maintain a strong security posture in a rapidly scaling environment. - Work with IaC tools like Terraform to ensure enterprise configurations are steady, change-managed and machine-readable. - Design and deploy endpoint security measures aligned with industry standards, including vulnerability management. - Ensure a strong security posture for corporate SaaS applications by configuring vendor capabilities or building automations to meet OnePay standards. - Mature and manage data protection controls, including Data Loss Prevention (DLP) tools and secure data handling processes. - Build secure methods for sharing data with internal teams and external partners. - Collaborate with IT, Infrastructure, and Security teams to implement security measures, maintain critical corporate systems (ensuring availability and compliance), and drive process improvement through automation. - Develop and run incident response and disaster recovery plans, including tabletop exercises. YOU BRING - 5+ years of IT experience, including 3+ years in enterprise security within cloud environments. - Expertise in IaC tools like Terraform (preferred), Puppet, Chef or Ansible. - Proven ability to lead projects, drive measurable security improvements through automation, leveraging scripting (Python, Go, and/or TypeScript). - Solid understanding of networking, authentication standards, and security frameworks (MITRE ATT&CK, NIST CSF, CIS benchmarks), with hands-on experience in ZTNA and DLP solutions (e.g., Netskope, Zscaler). - Skilled at simplifying technical concepts for non-technical audiences and influencing decisions. - Experience with workflow automation tools like n8n is a plus. TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Colombia; Brazil; Argentina; Croatia; Poland; Spain Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients We are a recruiting partner representing three leading, fast-growing e-commerce retention agencies currently scaling their teams. By applying to this single role, you will be considered for three distinct agency dynamics depending on your background and career goals: They are looking for experienced Lifecycle & Retention Growth Strategists who can take ownership of customer retention, lifecycle marketing, and growth initiatives. The Enterprise Scale Agency: Best for strategists who love global teams, structured multi-person account pods, and managing high-profile global brand portfolios. The Agile Boutique Studio: Best for autonomous, execution-focused strategists who love working closely with founders and driving rapid list growth for 7-figure brands. The Data & Tech-Heavy Growth Shop: Best for analytical minds who love custom data pipelines, proprietary funnel architectures, and leveraging advanced AI production tools. This is a strategic, hands-on role for someone who understands how to turn customer and performance data into actions that improve revenue, retention, engagement, and customer lifetime value. Depending on the client, your scope may include email and SMS marketing, lifecycle automation, retention strategy, subscription growth, customer journeys, experimentation, and cross-functional team leadership. Key responsibilities Own lifecycle and retention strategy across email, SMS, subscription, and other customer touchpoints based on business needs. Analyze customer, campaign, retention, and revenue data to identify opportunities and determine what should be tested or optimized. Develop and execute experiments around offers, messaging, segmentation, customer journeys, subscription conversion, retention, and lifecycle engagement. Build and optimize lifecycle programs, including campaigns, automated flows, onboarding, post-purchase, winback, cancellation/save journeys, and other retention initiatives. Translate data and customer behavior into clear strategic recommendations and actionable plans. Own performance against key business outcomes such as revenue, retention, customer lifetime value, subscription take rate, churn, or lifecycle program performance. Work directly with clients, founders, or senior stakeholders to present performance, recommendations, and strategic priorities. Lead and coordinate cross-functional teams including copywriters, designers, project managers, developers, and other marketing specialists. Provide clear briefs, direction, feedback, and quality control to ensure execution aligns with strategy and brand requirements. Troubleshoot lifecycle marketing, CRM, subscription, or customer journey issues and provide practical solutions. Identify opportunities to improve processes, systems, and workflows, including the use of AI and automation where appropriate. Monitor account/customer health and proactively identify risks, performance gaps, and opportunities for improvement. Help build scalable playbooks, processes, and best practices that improve lifecycle and retention performance across the business. Requirements 5+ years of experience in lifecycle marketing, retention marketing, CRM, growth marketing, email/SMS marketing, subscription growth, or a closely related field. Strong understanding of DTC/ecommerce, consumer, subscription, or digital businesses and how customer retention contributes to revenue and profitability. Proven experience using data to make strategic marketing or growth decisions rather than simply executing predefined campaigns. Strong experience with lifecycle marketing platforms such as Klaviyo or comparable CRM/marketing automation tools. Hands-on understanding of customer segmentation, automated journeys/flows, retention programs, experimentation, and performance optimization. Experience owning measurable business outcomes such as revenue, retention, churn, LTV, conversion, subscription growth, or lifecycle performance. Strong analytical skills and the ability to translate performance data into clear recommendations and next actions. Comfortable working directly with clients, founders, CMOs, or senior stakeholders and communicating recommendations with confidence. Strong project ownership and organizational skills, with the ability to manage multiple priorities without losing attention to detail. Able to work cross-functionally and direct or collaborate with creative, project management, development, and marketing teams. Strong written and verbal English communication skills suitable for client-facing work. Self-directed, commercially minded, proactive, and comfortable operating in fast-moving environments. Strong attention to detail and ownership mentality; you check your own work and take responsibility for outcomes, not just assigned tasks. Experience using AI tools such as ChatGPT or Claude to improve marketing workflows, analysis, content development, or operational efficiency is a plus. Benefits Competitive USD compensation based on experience and client requirements. Remote flexibility – work from anywhere while collaborating with international teams. Opportunities to work with international companies across ecommerce, DTC, subscription, and digital businesses. High-ownership roles with exposure to strategy, experimentation, and business growth.

Location: United States; Canada; Colombia; Argentina; Brazil Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is a direct-to-consumer (DTC) brand in the home-care industry. The company operates on a subscription-led business model and leverages performance marketing, creator content, and user-generated content (UGC) to drive customer acquisition. They are looking for a Head of Retention to strengthen their subscription business, improve customer retention, reduce churn, and maximize customer lifetime value. Responsibilities Develop and execute retention strategies to reduce subscriber churn, improve subscription renewal rates, and increase customer lifetime value. Analyze subscription performance and customer behavior to identify retention opportunities, cancellation trends, and revenue growth potential. Develop and optimize lifecycle marketing campaigns across email and SMS to support subscriber onboarding, engagement, renewal, and reactivation. Design and implement strategies to recover at-risk subscribers and reactivate former customers. Monitor key retention metrics, including subscriber churn, renewal rates, repeat purchases, customer lifetime value, and reactivation performance. Conduct experiments to improve lifecycle marketing performance, subscription retention, and recurring revenue. Collaborate with marketing and other relevant stakeholders to align retention initiatives with acquisition campaigns and the overall customer experience. Identify opportunities to improve subscription processes and develop scalable strategies to support sustainable recurring revenue growth. Requirements Must have experience working in a subscription-heavy DTC business generating at least seven figures in monthly recurring revenue (MRR). Proven experience developing and executing retention strategies that improve subscription performance and customer lifetime value. Strong understanding of subscription business models, subscriber lifecycle management, churn reduction, and recurring revenue growth. Experience managing lifecycle marketing strategies across email and SMS. Strong analytical skills, with the ability to interpret retention metrics and translate insights into actionable strategies. Experience with customer segmentation, lifecycle automation, retention campaigns, and subscriber reactivation. Ability to work independently, take ownership of retention initiatives, and operate effectively in a fast-paced DTC environment. Strong communication and collaboration skills, with the ability to work closely with marketing teams and business leadership. Familiarity with subscription management platforms, CRM systems, and lifecycle marketing tools is preferred. US-based candidates are preferred, but qualified international contractors may also be considered. Benefits Competitive compensation Work remotely while collaborating with a growing DTC brand. A full-time contractor engagement.

Location: United Kingdom; Bulgaria; Spain; Hungary; Italy TheSoul Group is a leading creator business platform positioned at the heart of the creator economy. Our original videos, animations, and editorial stories inspire audiences in 21 languages , across 60 platforms and 20 websites . Together with our network of talented creators , we reach over 5 billion followers and generate more than 100 billion monthly views on social media. As a global powerhouse in digital media, we drive viral success for creators and brands worldwide through a wide range of services, leveraging our expertise in content distribution, localization, and social media management. We’re the creators behind global phenomena such as 5-Minute Crafts and BrightSide . We’re a dynamic, remote-first global team, fostering award-winning creativity, a no-red-tape approach, and great vibes! TheSoul Group is launching the YouTube channel for an established TV series in the food and outdoor space, bringing its content to a new digital audience. YouTube is the main stage, and views and subscribers are the KPIs that matter most . TikTok, Instagram and Facebook grow alongside it, both as channels in their own right and as a way to send viewers to YouTube. As our YouTube Strategist & Channel Manager , you'll set the strategy and run the channel day to day. You read the data, decide what comes next, and work hand in hand with a dedicated editor so every new video builds on what performs. Strategy & data Track channel performance weekly: views, subscribers, retention, CTR, traffic sources and returning viewers Turn insights into clear, data-led briefs for the editor : which topics and moments to use, which hooks to test, what length works best Find the formats and topics the audience responds to, and adjust the plan to match Lead the channel to YouTube monetisation eligibility and track progress against it Running the channel Support the channel and account setup for a US audience ; set up playlists, keywords and a standard for titles and descriptions Own the publishing calendar: 2 long-form videos and 14 Shorts a week on YouTube, plus regular posting on TikTok, Instagram and Facebook Grow TikTok, Instagram and Facebook: adapt content per platform and test formats, posting times and captions Write titles, descriptions and captions; brief thumbnails and A/B test them every week Refresh underperforming videos with a new title, thumbnail or opening Spot trends early and bring relevant ideas into the plan Prepare cuts for client review and approval in Frame.io Community Manage comments and messages across all platforms daily Build an engaged community and turn recurring questions and feedback into content ideas Requirements 3+ years growing YouTube channels hands-on , both long-form and Shorts, with before-and-after numbers to show for it Strong analytics skills, and the ability to turn data into clear creative direction for an editor Comfortable owning both strategy and daily execution: posting, copywriting, titles and community management Hands-on experience growing TikTok and Instagram accounts, including setting up accounts for a specific country Highly organised: able to run a high-volume calendar with client approvals Senior enough to work directly with the client: explaining and defending decisions and handling feedback with confidence Available for a couple of hours' overlap with US Pacific time when needed Experience turning existing TV, film or podcast content into YouTube content (a strong plus) Background in food, travel or outdoor niches Knowledge of YouTube's advertiser-friendly guidelines for hunting, fishing and animal-processing footage Experience with brand integrations Fluent English Benefits Flexible Engagement Structure: This opportunity is offered under an independent service-provider agreement, giving you the freedom to shape how you deliver your expertise. You define your own working methods, organise your schedule independently, and contribute your skills to clearly scoped projects. Compensation is agreed individually and reflects your experience, capabilities, and the value you bring to each engagement. Location Freedom: You can deliver services from any suitable location that supports high-quality outcomes, whether that’s your home office, a co-working space, or wherever you feel most productive and inspired. What matters most is the impact you create and the reliability of your delivery. Global Network and Inspiring Projects: You’ll collaborate with a diverse international network of professionals across 85+ countries, contributing to projects that reach vast audiences and help shape the future of digital content. This is an opportunity to work alongside talented specialists, exchange ideas, and be part of meaningful initiatives with real global reach. Smooth Collaboration and Project Support: To enable efficient service delivery, we provide modern collaboration platforms, clear project coordination, and streamlined processes. This helps you focus your energy where it matters most, producing high-impact work and bringing creative solutions to life. Make a Global Impact: Your expertise will contribute to initiatives that influence audiences worldwide. Join projects that push creative boundaries and help build the next generation of digital experiences. We appreciate your interest in our job opportunities and our company. Our team carefully evaluates each application to identify the most suitable candidates for the role. Due to the high volume of applications received, we may not be able to respond to every applicant. However, if your qualifications align with our requirements, we will contact you to discuss the next steps in the selection process.

Location: Bratislava, Slovakia; Warsaw, Poland; Ljubljana, Slovenia; Bucharest, Romania D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are looking for an HR Manager to join our team and take ownership of the day-to-day HR operations across our international locations. This is a hands-on, execution-focused position, perfect for someone who enjoys being directly involved in all aspects of HR administration, employee lifecycle management, and compliance. Fluency in German is required for this role. If you are detail-oriented, organized, and thrive in a fast-paced environment where things get done, this role is for you. What you’ll do Manage the full employee lifecycle from onboarding to offboarding, ensuring a smooth and professional experience for all employees. Prepare and process employment contracts, amendments, confirmations, and terminations in compliance with local labor laws and company standards. Coordinate and manage international payroll cycles – including data collection, validation, payroll processing, reconciliations, and reporting – in close collaboration with external payroll providers and internal finance teams. Ensure accurate and timely payment of salaries, bonuses, and benefits, and oversee compliance with tax and social security obligations in all operating countries. Maintain accurate employee records in HR systems and digital files, ensuring compliance with data protection requirements. Collect and verify monthly payroll inputs and collaborate with payroll providers for timely and accurate processing. Support benefits administration and respond to employee inquiries related to compensation, attendance, or leaves. Foster employee engagement through internal communication initiatives, onboarding programs, training, and cultural activities that promote collaboration and retention. Ensure compliance with local labour laws and internal HR policies, keeping documentation and processes up to date. Act as the main point of contact for employees and managers for all HR-related topics. Organize and support internal communications, onboarding sessions, and team activities that strengthen engagement and collaboration. Drive process standardization and automation initiatives to improve efficiency across all HR functions. Requirements Bachelor’s degree in Human Resources, Business Administration, or related field. At least 3 years of experience in an operational HR role (HR Manager, HR Generalist, or HR Officer) including direct involvement in international payroll, labor compliance, and HR operations. Strong understanding of HR administration, payroll coordination, and employment legislation. Proven track record of managing external payroll vendors and ensuring compliance with multi-country payroll regulations. Experience in a multinational or service-based organization is a plus. Fluent in English and German. High attention to detail, strong organization skills, and the ability to handle confidential information. Proficient in HR systems and Microsoft Office tools. Hands-on, proactive, results-driven, and people-oriented mindset with a strong sense of ownership and accountability. Willingness to provide a recent criminal record extract (not older than three months). Benefits Broad range of activities, tasks, and projects Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Is IT in your DNA?

Location: Dubai, United Arab Emirates; United Arab Emirates RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Sales Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients. This is a remote vacancy open to candidates residing in United Arab Emirates. Job Responsibilities: Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory; Approach and sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system; Build a strong, long-lasting relationship with new partners; Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup; Manage accounts until the first purchase is made; Compliance control with commercial conditions by partners, including the payment flow; Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events; Provide market & competitive environment analysis; Provide regular comprehensive reporting through CRM and internal systems; Initiate API deals with potential and existing partners. Requirements Relevant Experience. Minimum of 1 year of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies, within the travel industry; Market Knowledge. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Language knowledge . Advanced English; Location: United Arab Emirates, preferably in Dubai Travel Requirements. Up to 50% of travel time may be required; Car is mandatory for business trips; Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards; Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer; International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; Competence in API technology deals is a plus. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Lagos, Nigeria The MIS Specialist will be responsible for operational reporting, data analysis, performance monitoring, and management insights across the Contact Centre. This role will ensure that accurate and timely data is available to monitor operational performance, identify trends and gaps, support staffing decisions, and improve overall customer experience and Contact Centre efficiency across Inbound Calls, Live Chat, Email, and social media. Requirements Key Responsibilities Operational Reporting & Data Management Prepare and deliver daily, weekly, monthly, and ad-hoc operational reports. Consolidate, validate, and reconcile data from multiple systems to maintain a single source of truth. Monitor and report on key performance indicators, including FCR, CSAT, NPS, AHT, Service Level, and Productivity. Automate recurring reports and streamline processes to reduce manual reporting activities. Performance & Customer Contact Analysis Analyze contact center performance by channel, team, agent, and issue type to uncover trends and performance gaps. Investigate significant anomalies and performance drops through root cause analysis to assess operational impact. Provide actionable insights and data to Team Leads and Managers to support coaching, performance management, and incentive calculations. Business Intelligence & Management Insights Develop and maintain dashboards that provide executive visibility into performance, workforce efficiency, and service delivery. Translate operational data into strategic management insights, highlighting emerging risks and opportunities for improvement. Prepare management reports and presentations for strategic stakeholder reviews. Support business cases, budgeting, and capacity planning through forward-looking data insights. Stakeholder Collaboration & Continuous Improvement Collaborate cross-functionally with internal teams to obtain and validate operational data. Translate stakeholder requirements into practical analytical and reporting solutions. Support initiatives involving new products, channels, or systems by providing impact assessments and workforce forecasts. Recommend and drive improvements to reporting processes and operational workflows based on data findings. Workforce Management & Planning Forecast contact center demand and determine staffing requirements based on historical trends, seasonality, and customer volumes. Develop and maintain staffing plans, shift schedules, and capacity models across all operational channels. Monitor staffing levels against actual demand to identify capacity gaps, overstaffing, or understaffing, and recommend adjustments. Track key workforce metrics, including occupancy, utilization, shrinkage, absenteeism, attrition, and schedule adherence. Qualifications & Experience 3–5 years' relevant experience in Contact Centre Analytics, Workforce Management, Operations Analytics, or Business Intelligence. Experience working in a high-volume Contact Centre environment, with an understanding of workforce planning and operational performance. Experience supporting multiple customer service channels, such as Voice, Email, Live Chat, and social media. Experience in fintech, banking, telecommunications, e-commerce, or another customer-focused industry is an advantage. Technical Skills & Core Competencies Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, Power Query) and proficiency in Power BI or equivalent dashboard tools. Experience using Contact Centre, CRM, telephony, or Workforce Management (WFM) systems. Solid understanding of Contact Centre operations, workforce metrics, KPIs, and forecasting methodologies. Strong analytical, problem-solving, and stakeholder communication skills, with the ability to translate data into actionable business insights.

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia We are hiring in Latin America! 🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. We invite an Intermediate Business Analyst with a technical mindset to join our team. In this role, you’ll work closely with Product Managers, engineering teams, and business stakeholders to translate evolving business needs into clear technical requirements. You’ll navigate ambiguity in a fast-paced environment, bring clarity to complex challenges, and support the successful delivery of integration-focused solutions within a large-scale payments platform. 🟩 What's in it for you: Grow your expertise in the fast-moving payments technology domain Apply your technical business analysis skills while working with APIs, integrations, and complex software solutions Take ownership of requirements in a high-visibility role while collaborating closely with an international Scrum team ✅ Is that you? 3+ years of experience as a Business Analyst in software development projects Experience translating business needs into clear requirements, user stories, and acceptance criteria Technical understanding of APIs, integrations, backend systems, and data flows Experience documenting API specifications, integration requirements, and data mappings Knowledge of BA methodologies and experience working in Agile/Scrum environments Experience creating workflow diagrams and technical documentation Strong analytical and problem-solving skills with attention to detail Adaptability and the ability to navigate uncertainty and ambiguity while managing multiple priorities Proactive and autonomous mindset with strong stakeholder communication skills Upper-Intermediate+ English level Desirable: Familiarity with the payments domain Experience with multi-tenant backend platforms Previous technical background or engineering exposure Experience collaborating in multicultural teams 🧩 Key responsibilities and your contribution In this role, you'll act as the bridge between business and engineering, clarifying, refining, and communicating requirements to enable the successful delivery of complex software solutions. Gather, analyze, and document business requirements in collaboration with Product Managers and stakeholders Translate high-level business needs into epics, user stories, and clear acceptance criteria Document and maintain API specifications, integration requirements, data mappings, and validation rules Create and maintain technical documentation and end-to-end workflow diagrams Work closely with engineering teams to ensure requirements are clear and technically feasible Proactively identify gaps, resolve ambiguities, and drive clarity across stakeholders Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer Interested? Find out more: 📋How we hire 💻 LinkedIn Page 📈 Our website 💻IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Remote - United Kingdom NeoCloud BD Pursuit Specialist / Account Executive Backblaze (Nasdaq: BLZE) | Reports to the Head of NeoCloud Sales How We Got Here We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years. Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes: B2 Overdrive - high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines B2 Neo - white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media B2 Cloud Storage - S3-compatible object storage with predictable pricing, free egress, and no lock-in Computer Backup - automatic, continuous endpoint backup for Macs and PCs 500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com The Role NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. You will win these accounts. This is a new-logo role. You will own a named set of NeoClouds from the top 80 worldwide and pursue them from first meeting to signed contract. This is not an inbound role. If you want a defined territory and a queue of warm leads, it isn't the right fit. If your instinct is to pick an account, find the engineer who feels the storage cost first, and work up to the CXO, keep reading. What You Will Do Pursue named accounts. Build a pursuit plan for each account. Map the buying group from infrastructure engineers to the CXO, and build relationships across it. Run discovery. Learn how each NeoCloud runs its stack, where storage costs and performance limit it, and how Backblaze fits. Work with the Sales Engineer and Field CTO on technical validation and proof-of-concept testing. Choose the route. Your motion is Sell-To. Decide with your manager when an account also calls for Sell-With, which Strategic Partnerships runs with the Head of NeoCloud Sales. When a partner such as NVIDIA, Super Micro, Weka, VAST, or AMD helps win the account, bring in Strategic Partnerships. Shape the deal. Work with your manager and legal on multi-year commitments, SLAs, and revenue share when Backblaze runs behind a NeoCloud's storage service. Sell inside Backblaze. Pull Cloud Operations and Engineering into the integration early. Their time is as scarce as your buyer's, and you will earn it. Line up executive sponsors. Secure a Backblaze executive sponsor and a customer executive sponsor on every priority account. Hand off and expand. Bring in the strategic account manager in Customer Success as customers go live, and stay in the account as it grows. Keep the forecast honest. Maintain accurate pipeline, next steps, and close dates in the CRM. What We Are Looking For Infrastructure sales expertise , with a record of closing complex, multi-year deals in storage, cloud, compute, networking, or data center infrastructure Technical fluency. You run most technical conversations with infrastructure engineers and architects about GPU clusters, networking, and storage yourself, and earn their trust. The Sales Engineer owns deeper validation and proofs of concept Executive presence. You have built VP, SVP, and CTO relationships and can lead those meetings Hunter drive. You open doors in accounts that do not know you yet, and you stay with a long pursuit Seller of record. You have carried a quota and closed deals with your name on them Deal structure experience. You have negotiated SLA, IP, and revenue-share terms on deals you closed, not just understood them Team play. You work well with sales engineers, partner teams, and operations teams to land one account Also True of the Right Person Existing relationships with NeoCloud technical or executive leaders Experience with OEM, ISV, or co-sell motions Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines This Is Not the Role for You If You want a defined territory or an inbound queue rather than named accounts you have to open You prefer a short sales cycle to a long pursuit You hand technical questions to someone else and wait for the answer You want to bring a SaaS motion here unchanged You work accounts alone rather than with sales engineering, partners, and operations How We Will Interview We will ask you to walk us through a pursuit you ran from first meeting to signed contract, including a long one that stalled and how you kept it moving. We will ask how you earned an infrastructure engineer's trust. We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Sales Engineer and the Field CTO, because you will pursue accounts with them. And you will go through a panel, so we can see how you work. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.

Location: Remote - US NeoCloud BD Pursuit Specialist / Account Executive Backblaze (Nasdaq: BLZE) | Reports to the Head of NeoCloud Sales Salary range: $171,000 - $192,000, plus variable pay and RSUs. Target OTE $285,000 - $320,000, 60:40 base to variable. How We Got Here We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years. Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes: B2 Overdrive - high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines B2 Neo - white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media B2 Cloud Storage - S3-compatible object storage with predictable pricing, free egress, and no lock-in Computer Backup - automatic, continuous endpoint backup for Macs and PCs 500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com The Role NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. You will win these accounts. This is a new-logo role. You will own a named set of NeoClouds from the top 80 worldwide and pursue them from first meeting to signed contract. This is not an inbound role. If you want a defined territory and a queue of warm leads, it isn't the right fit. If your instinct is to pick an account, find the engineer who feels the storage cost first, and work up to the CXO, keep reading. What You Will Do Pursue named accounts. Build a pursuit plan for each account. Map the buying group from infrastructure engineers to the CXO, and build relationships across it. Run discovery. Learn how each NeoCloud runs its stack, where storage costs and performance limit it, and how Backblaze fits. Work with the Sales Engineer and Field CTO on technical validation and proof-of-concept testing. Choose the route. Your motion is Sell-To. Decide with your manager when an account also calls for Sell-With, which Strategic Partnerships runs with the Head of NeoCloud Sales. When a partner such as NVIDIA, Super Micro, Weka, VAST, or AMD helps win the account, bring in Strategic Partnerships. Shape the deal. Work with your manager and legal on multi-year commitments, SLAs, and revenue share when Backblaze runs behind a NeoCloud's storage service. Sell inside Backblaze. Pull Cloud Operations and Engineering into the integration early. Their time is as scarce as your buyer's, and you will earn it. Line up executive sponsors. Secure a Backblaze executive sponsor and a customer executive sponsor on every priority account. Hand off and expand. Bring in the strategic account manager in Customer Success as customers go live, and stay in the account as it grows. Keep the forecast honest. Maintain accurate pipeline, next steps, and close dates in the CRM. What We Are Looking For Infrastructure sales expertise , with a record of closing complex, multi-year deals in storage, cloud, compute, networking, or data center infrastructure Technical fluency. You run most technical conversations with infrastructure engineers and architects about GPU clusters, networking, and storage yourself, and earn their trust. The Sales Engineer owns deeper validation and proofs of concept Executive presence. You have built VP, SVP, and CTO relationships and can lead those meetings Hunter drive. You open doors in accounts that do not know you yet, and you stay with a long pursuit Seller of record. You have carried a quota and closed deals with your name on them Deal structure experience. You have negotiated SLA, IP, and revenue-share terms on deals you closed, not just understood them Team play. You work well with sales engineers, partner teams, and operations teams to land one account Also True of the Right Person Existing relationships with NeoCloud technical or executive leaders Experience with OEM, ISV, or co-sell motions Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines This Is Not the Role for You If You want a defined territory or an inbound queue rather than named accounts you have to open You prefer a short sales cycle to a long pursuit You hand technical questions to someone else and wait for the answer You want to bring a SaaS motion here unchanged You work accounts alone rather than with sales engineering, partners, and operations How We Will Interview We will ask you to walk us through a pursuit you ran from first meeting to signed contract, including a long one that stalled and how you kept it moving. We will ask how you earned an infrastructure engineer's trust. We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Sales Engineer and the Field CTO, because you will pursue accounts with them. And you will go through a panel, so we can see how you work. What We Offer Competitive compensation and equity package Full benefits including medical, dental, vision, and 401(k) with matching RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits A collaborative and transparent culture that supports a healthy work-life balance Pay Transparency and Equal Opportunity To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. Compensation for this role is $171,000 - $192,000 , plus variable pay and RSUs. Target OTE $285,000 - $320,000 , 60:40 base to variable. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.

Location: Remote - US Director, NeoCloud Sales (Sell-To) Backblaze (Nasdaq: BLZE) | Reports to the Chief Revenue Officer | Remote, US-based Salary range: $195,000 - $240,000 plus variable pay and RSUs. Target OTE $325,000 - $400,000 60:40 base to variable. How We Got Here We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years. Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes: B2 Overdrive - high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines B2 Neo - white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media B2 Cloud Storage - S3-compatible object storage with predictable pricing, free egress, and no lock-in Computer Backup - automatic, continuous endpoint backup for Macs and PCs 500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com The Role NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. We have mapped the top 80 NeoClouds and Frontier Labs worldwide, about 70% in the US and 30% in EMEA, and we already have traction in the US, UK, and France. You will build and run this segment as its own business inside the CRO organization: your own quota, your own team, and the mandate to decide how Backblaze wins each account. These deals look more like telecom or federal sales than SaaS. Cycles are long, buyers sit at the CXO level, and contracts run three to five years. Often Backblaze sits behind the NeoCloud's own storage service, so the work continues after signature, in SLAs, support, and integration. This is not a territory to inherit. If your instinct is to wait for a playbook, or to hand the CXO calls to someone more senior, this isn't the right fit. If your instinct is to pick the first five accounts, write the pursuit plan, and take the call yourself, keep reading. What You Will Own & Build Own Logos. Land and grow five of the Top 25 NeoClouds as meaningful customers, and land 25 more from the rest of the list. TCV. Deliver $20M in total contract value across the base. We measure on TCV because these customers sign multi-year commitments. Expansion. Grow the existing NeoCloud base outside committed contracts such as CoreWeave. Pipeline and forecast. Own both for the whole segment, and carry a named-account number yourself. Your team. Hire, onboard, and coach a growing team of BD Pursuit Specialists / AEs. Set the KPIs and ARR-conversion targets they are paid against. Build You build this with the Field CTO, Strategic Partnerships, an SE and Cloud Operations beside you, and with your AEs as they join. Route to market. Own the Sell-To motion for the segment, with its own plays for each type of NeoCloud. No two NeoClouds behave alike, so you choose the play for each account. Write the pursuit plan for the Top 25 NeoClouds: the order we go after them, the buying group in each, and the play for each. Sell-With. This is Strategic Partnerships' motion, and you work it in tandem with them, not underneath them, on OEM and ISV flywheels with partners such as NVIDIA, Super Micro, Weka, VAST, and AMD. When a NeoCloud wants help selling Backblaze storage to its own customers, you and Strategic Partnerships decide together how to staff it. Deal structure. Negotiate SLAs, IP, revenue share, and infrastructure-as-a-service terms when Backblaze runs behind a NeoCloud's service. Internal selling. Bring our Executives (including the CEO), Cloud Operations and Engineering into each integration, and keep them engaged after signature. This is as much internal selling as external. Executive sponsorship. Secure a Backblaze executive sponsor and a customer executive sponsor for every priority account, then run CXO conversations without senior leadership in the room. Transition. Take over open NeoCloud opportunities and existing coverage from the current BD owners by the end of Q1. Exceptions are handled case by case. What We Are Looking For Infrastructure fluency. You know or can get fluent in the NeoCloud infrastructure stack: GPU compute, networking, storage, and orchestration. You can spar with our Field CTO on architecture without needing drive-level detail. Storage experience is a plus. Executive presence. You have built SVP, CTO, and CXO relationships and can run those meetings alone. You have landed and expanded multi-year committed contracts. Product depth. You can work with senior product and development teams at a NeoCloud and hold a strategic conversation, not only a commercial one. OEM and ISV deal experience. You have negotiated service integration, SLAs, IP, revenue share, and infrastructure-as-a-service structures. You have done these deals, not watched them. Seller of record. You have carried a quota and closed deals with your name on them. Leadership. You have led a small, senior, quota-carrying team and still carry a number yourself. A Specialist team in a large organization, esp in early days a plus. Executive sponsorship. You win sponsors on both sides of the table. A Plus (though not essential) Experience selling to NeoClouds, GPU clouds, hyperscalers, cloud providers, or AI infrastructure companies Experience building a new segment or coverage model from scratch Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines This Is Not the Role for You If You want to run an established territory rather than build a new segment You no longer carry a number yourself You need senior leadership in the room to open or close CXO conversations You see SLA, IP, and revenue-share terms as legal's problem, not yours You treat partners and Cloud Operations as a handoff rather than as part of the deal How We Will Interview We will ask you to bring a plan on how you'd build the market for NeoCloud, and tell us what you would do differently. We will ask about how you worked on building executive relationships . We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Field CTO/ VP of our SE Team and Strategic Partnerships, because you will work beside them every day. And you may go through a panel, so we can see how you work. What We Offer Competitive compensation and equity package Full benefits including medical, dental, vision, and 401(k) with matching RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits A collaborative and transparent culture that supports a healthy work-life balance Pay Transparency and Equal Opportunity To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. Compensation for this role will be $195,000 - $240,000 plus variable pay and RSUs. Target OTE $325,000 - $400,000 60:40 base to variable. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.

Location: United Kingdom; United States; Poland; Bulgaria Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We are looking for a Research Engineer to join the research team at ElevenLabs, focused on the data infrastructure that powers our frontier AI models. The quality of our models is bounded by the quality and scale of the data behind them, and you will own the systems that make world-class data possible. You will thrive in this role if you enjoy:   - Building large-scale data pipelines for collecting, processing, filtering, and transforming datasets used to train state-of-the-art models. - Training models used in our data processing pipelines, such as classifiers, quality filters, and labeling models. - Designing data curation strategies such as deduplication, quality scoring, labeling, and augmentation that measurably improve model performance. - Creating tooling and infrastructure that lets researchers explore and train on massive datasets quickly and reliably.   REQUIREMENTS We do not require any formal certifications or degrees. Instead, we are seeking enthusiastic engineers who can showcase solving impressively hard problems with artifacts such as past projects, designs, or GitHub contributions. Ideally, you bring:   - Experience building data-intensive systems, ideally in support of machine learning training pipelines. - Strong engineering skills in distributed data processing at scale (e.g., Kubernetes, or custom pipelines over large datasets). - The capacity to autonomously evaluate how data quality, composition, and curation affect model outcomes, and to build the tooling to measure it.   Bonus: Experience building or operating web crawlers.   LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.   #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: United States; Bulgaria; Poland; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE Every model we train runs on infrastructure this role owns. We operate NVIDIA GPU clusters across bare metal and rented capacity, and we're looking for an engineer to join our small research infrastructure team and make that compute fast, reliable, and boring - in the best sense. When the clusters just work, research moves faster. Your impact is measured directly in training throughput and researcher velocity. This is a builder-operator role with real breadth: one week you're writing automation that eliminates a whole class of manual work, the next you're benchmarking a new provider's InfiniBand fabric or on-site bringing new hardware online. You'll have unusual scope and autonomy - we're a lean team where decisions are made by the people closest to the problem. WHAT YOU’LL BE DOING - Operate and improve our GPU fleet end to end: provisioning, scheduling, monitoring, upgrades, capacity planning - Build automation that keeps the fleet healthy without human intervention — node health checks, automated draining and remediation, burn-in pipelines for new capacity - Own the stack beneath the training code: OS images, NVIDIA drivers, CUDA, container runtimes, NCCL, high-speed networking (InfiniBand/RoCE) - Run and tune job scheduling (Slurm or similar) so researchers get compute fairly and fast - Build and maintain high-performance storage for datasets and checkpoints - Hunt down performance problems: stragglers, degraded links, thermal issues, flaky GPUs — and fix the class of problem, not just the instance - Evaluate rented GPU capacity: benchmark it, validate it, hold providers to their SLAs - Hands-on hardware work when it's needed: racking, cabling, diagnostics, coordinating with datacenter staff and vendors - Keep clusters secure by default: access control, network isolation, secrets REQUIREMENTS - Have run large-scale Linux server or GPU environments in production and enjoy both building and operating - Know the NVIDIA stack well — drivers, CUDA, NCCL, DCGM — or have deep systems experience and learn hardware stacks fast - Are comfortable with bare-metal environments, server hardware, and high-speed networking - Write solid automation in Python and/or Bash, with IaC tools like Ansible or Terraform - Are happy digging into noisy data (metrics, logs, PromQL) to find what's actually wrong - Like owning real scope end to end and being the person others rely on - Don't consider any task above or beneath you — datacenter trips included NICE TO HAVE - Experience supporting ML training workloads from the infra side (distributed training failure modes, checkpointing patterns) - Experience evaluating and working with GPU cloud providers - Parallel filesystems (WEKA, VAST, etc) or large-scale object storage - BMC/IPMI/Redfish automation, PXE provisioning at scale - Power and cooling awareness for dense GPU deployments LOCATION This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Remote - US About the Job: LaunchDarkly is seeking a Senior Benefits Manager to design, run, and continuously improve the health, wellness, and financial benefits programs that support our growing, distributed workforce. You will be the senior subject matter expert on benefits within People Operations, owning the strategy and delivery of our programs end to end, managing carrier and vendor relationships, and ensuring our offerings are competitive, compliant, and cost-effective. This is a senior individual contributor role. You will work independently on complex, ambiguous problems, influence decisions across People, Finance, Legal, and IT, and serve as a trusted advisor to the Chief People Officer and other senior leaders. You will not have direct reports, but you will guide and coach teammates and external partners through your expertise. We are looking for someone who pairs deep technical benefits knowledge with sound business judgment, a bias for operational excellence, and a genuine commitment to the employee experience. Responsibilities: Own the benefits strategy and roadmap, covering medical, dental, vision, life and disability, FSA/HSA, 401(k), leave of absence, mental health and wellness, and global/international offerings, and recommend changes backed by data and market benchmarking. Lead the annual benefits renewal and open enrollment cycle: plan design analysis, funding and cost modeling, carrier negotiation, communications, system configuration, and post-enrollment audits. Manage broker, carrier, PEO/EOR, and third-party administrator relationships, holding vendors accountable to service levels, pricing, and employee experience standards. Partner with Finance to forecast, budget, and report on benefits spend, and identify cost containment and plan optimization opportunities without compromising employee value. Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, state and local leave laws, and non-discrimination testing; own required filings, notices, and audits, partnering with Legal and outside counsel as needed. Administer and optimize benefits technology (HRIS, benefits administration platform, and carrier feeds), including integrations, data accuracy, and reconciliation of invoices and eligibility. Serve as the escalation point for complex employee benefits, leave, and accommodation cases, and coach People Operations teammates on resolution. Design and deliver clear, engaging benefits communications and education that help employees make informed choices. Evaluate benefits for new geographies and acquisitions, and support the integration of new employee populations. Build scalable processes, documentation, and metrics (participation, cost per employee, utilization, satisfaction) and report insights to People leadership. Stay current on regulatory changes, market trends, and emerging benefits solutions, and proactively bring recommendations to the team. Qualifications: 8+ years of progressive benefits experience, including significant ownership of renewals, open enrollment, and vendor management in a high-growth technology or similarly fast-paced environment. Deep working knowledge of US benefits regulations (ACA, ERISA, HIPAA, COBRA, FMLA, and state/local requirements) and of health plan funding models, including fully insured and self-funded arrangements. Demonstrated ability to analyze plan data, build cost models, and turn them into clear recommendations for senior stakeholders. Experience with benefits administration platforms and HRIS systems (for example, Workday, Rippling, or similar) and with managing carrier and eligibility integrations. Strong negotiation and vendor management skills, with a track record of improving cost, service, or employee outcomes. Excellent written and verbal communication, with the ability to explain complex topics simply to employees and executives alike. Proven ability to work independently, prioritize competing demands, and drive projects to completion with minimal oversight. High standards for accuracy, confidentiality, and sound judgment with sensitive employee information. Comfortable working with a highly distributed team across time zones. Nice to Have: Experience supporting benefits for a multi-country workforce or through M&A integration. Bachelor's degree in Human Resources, Business, Finance, or a related field. Professional certification such as CEBS, SHRM-CP/SCP, or PHR/SPHR. Experience with equity and broader total rewards programs. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $ 136,000 - $187,000 * Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $ 122,000 - $168,000 ** Zone 3: All other US locations - $ 116,000 - $159,000 ** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .