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Location: Malaysia; Philippines; Indonesia; Singapore Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures. Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility. Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences. We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors. The Role We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering. Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions. You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan. Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution. This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work. Your Responsibilities Product Marketing & Go-to-Market Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect. Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets. Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution. Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated. Commercial Content & Sales Enablement Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content. Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them. Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations. Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses. Website, SEO & AI Search Visibility Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented. Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent. Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations. Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes. Brand Communications, Thought Leadership & PR Maintain a consistent voice and narrative across Intellect’s public and client-facing communications. Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy. Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people. Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication. Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed. Customer Marketing & Lifecycle Communications Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys. Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success. Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion. Equip client success with reusable templates and materials for account-specific deployment. Planning & Effectiveness Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications. Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes. Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality. Requirements Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work. An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution. Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value. An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input. Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities. Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows. Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter. Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement. Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth. Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote) We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome. Benefits Why You’ll Love Working With Us: Global company – work in a diverse environment with people from nearly 20 countries Generous leave policy – time off to rest and recharge Christmas week off – company-wide break during Christmas, separate from annual leave Birthday leave – enjoy a day off on your birthday Quarterly mental health days – one day off every quarter to focus on your wellbeing Flexible work arrangements – work in a way that suits your lifestyle and goals Work-life balance – a culture that values personal time and long-term wellness Medical coverage – comprehensive insurance for peace of mind Performance bonus – high performance is recognised and rewarded Development budget - annual allowance to support your professional development Mental health support – premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care Socials and communities – regular non-work events/activities to connect and have fun together

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote, Canada; Remote, Israel; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role We are seeking a Principal Security Researcher to join our Application Security Team to conduct cutting-edge security research on GitLab's AI-powered DevSecOps capabilities. As GitLab transforms software development through intelligent collaboration between developers and specialized AI agents, we need security researchers who can proactively identify and validate vulnerabilities before they impact our platform or customers. In this role, you'll be at the forefront of security research, working with our GitLab DevSecOps platform, Duo Agent Platform, GitLab Duo Chat, and AI workflows that represent the future of human/AI collaborative development. You'll develop novel testing methodologies (including for AI agent security), conduct hands-on penetration testing, and translate emerging threats into actionable security improvements. Your research will directly influence how we build and secure the next generation of AI-powered DevSecOps tools, ensuring GitLab remains the most secure software factory platform on the market. This position offers the unique opportunity to shape security and AI security practices in one of the world's largest DevSecOps platforms, working with engineering teams who are pushing the boundaries of what's possible with AI-assisted software development. You'll have access to cutting-edge AI systems and the freedom to explore creative attack scenarios while contributing to the security of millions of developers worldwide. This role reports to the Senior Manager of Application Security. What you'll do Conduct and lead security research projects across multiple functional areas. Identify novel, systemic, and chained vulnerabilities in GitLab, where individual weaknesses combine for outsized impact. Validate security vulnerabilities through hands-on testing, developing proof-of-concept exploits that demonstrate real-world attack scenarios. Assess emerging industry vulnerability classes against the GitLab codebase, and drive remediation of the class rather than the instance. Lead security research into GitLab's AI and agentic surfaces, and define the security requirements that engineering teams build against. Build and direct the tooling and automation that scales security research, including agent-assisted vulnerability discovery across our codebase. Research the security posture of open source tools and dependencies integrated with GitLab, report findings to their maintainers, and track mitigation following our responsible disclosure guidelines . Solve technical problems of the highest scope, complexity, and ambiguity. Help shape the team and sub-department roadmap. Lead the integration of security research results into the engineering and business functions that need to act on them. Teach, mentor, and advise other domain experts and individual contributors across several teams. Share knowledge and novel vulnerability types with the security community. What you'll bring 10+ years of experience in security research, penetration testing, or offensive security roles Strong ability in discovering and exploiting vulnerabilities in large codebase and complex systems Proficiency in two or more of Ruby, Go, Python, TypeScript, or Rust. Ability to read and analyze code across multiple languages and codebases Strong knowledge of AI frameworks Strong understanding of AI attack vectors including prompt injection, agent manipulation, and workflow exploitation At ease in establishing and driving complex remediation initiatives involving cross-functional teams Excellent written communication skills with an ability to articulate complex topics in a clear and concise manner. Ability to translate complex technical findings into clear risk assessments and remediation recommendations Strong analytical and problem-solving skills with creative thinking about attack scenarios Nice to Have: Published security research or conference presentations; background in software engineering with distributed systems expertise; experience with GitLab or similar DevSecOps platforms About the team Security Researchers are a part of our Application Security team, who address complex security challenges facing GitLab and its customers to enable GitLab to be the most secure software factory platform on the market. We focus on systemic product security risks and work cross-functionally to mitigate them while maintaining Engineering's development velocity. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $203,200 — $275,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

About Us At Fundraise Up, we are reimagining the fundraising platform to create the fastest and most convenient way to donate to non-profit organizations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. UNICEF, The Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs. What you'll do Build the methodology to forecast first-year revenue from new customers, using donation volume data instead of contract values. Partner with Sales, RevOps, and Finance to validate pipeline data and keep deal value logic consistent with actual and expected donation behavior. Design and maintain a standard model for deal value estimation, using internal benchmarks and historical donation patterns. Build reporting that flags gaps between sales pipeline, donation data, and realized revenue. Support forecast accuracy and board-level reporting, keeping CRM pipeline and financial models aligned. Work with Product and Data teams to improve visibility into nonprofit donation flows. Advise Sales on the financial structure of complex or high-impact deals. Document the forecasting process so it can scale as the GTM team grows. At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. Skills and Qualifications 5+ years of FP&A or revenue forecasting experience, ideally including exposure to working alongside a sales team or working in a Deal Desk function. Comfort building a process from scratch, with no existing playbook to follow. Strong financial modeling skills, including forecasting and scenario analysis. Working knowledge of CRM systems, Salesforce preferred. Experience in a transactional or volume-based revenue model (payments, donations, marketplaces, usage-based SaaS) is a plus. Deal Desk title experience is not required. FP&A depth matters more. Comfortable working directly with Sales leadership without formal authority over their team. Compensation The compensation range for this role is $138k - $150k OTE. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location. Perks & Benefits Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. FSA and HSA Spending Account. 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday. 401(k) plan with company match. 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers). Generous home office stipend to support your remote workspace. Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars). Charitable giving program and paid volunteer time off with registered non-profits. Additional Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a hands-on Operations Manager to own the operational and analytical supply side of our GPU fleet. Key focus areas: GPU fleet lifecycle, health, observability, utilization monitoring, and remediation across our neocloud and bare metal environments. We contract for a fixed amount of compute capacity. GPUs drift from healthy to unhealthy over time, and this role minimizes that downtime to keep the maximum number of GPUs healthy at any given moment. This is an operator role, not people management. You'll drive execution through clear processes, metrics, reporting, vendor coordination, and cross-functional alignment. RESPONSIBILITIES - Drive suppliers to keep the maximum amount of the GPU fleet online and healthy. - Maintain a live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity, broken out by supplier and by cluster maximizing the number of healthy GPUs. - Supplier-attributed fleet health accountability: own replacement SLAs, mean time to repair (MTTR), and RMA cycle times for every in-scope supplier. - SLA monitoring, credit claims, and remedy enforcement: track SLA performance against contract terms, file and pursue credit claims, and drive remediation plans when suppliers fall short. - Drive internal communications where suppliers need to perform maintenance to ensure all Baseten stakeholders are aware of activities that impact availability. Scope and Approach - Flexibility: this list covers the core of the role, not the limit of it. You'll be asked to take on adjacent work as the function evolves and as new gaps surface. - Ownership mindset: we need someone who treats "whatever it takes" as a genuine operating principle, not a line in a job posting. If something falls outside a defined lane but inside the overall goal of closing the capacity gap, it's yours to pick up. REQUIREMENTS - 5 to 10+ years within infrastructure working within the compute lifecycle to maximize functional compute, ideally in a hyperscale, cloud, or large-scale compute environment. - Direct experience managing GPU, server, or data center hardware supplier relationships. You understand fleet health, RMA processes, and how contracted capacity differs from delivered capacity. - Highly analytical. You should be comfortable pulling your own data, building your own reports, and generating insights without waiting on someone else to hand you a dashboard. - Comfortable with ambiguity. Part of the job is figuring out what should exist and building it. - Strong cross-functional collaboration skills. You'll work closely with finance, infrastructure/engineering, legal, and security on a regular basis. NICE TO HAVE - Experience at a hyperscaler, neo cloud provider, or AI infrastructure company - Familiarity with GPU hardware lifecycles (NVIDIA H100/H200/GB200 class systems), power/thermal constraints, and supply chain dynamics for compute. - Experience running formal supplier corrective actions. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE CONSUMER BUSINESS SERVICES TEAM - Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business. - This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world. - Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them. WHAT YOU'LL DO - Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team. - Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights. - Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy. WHAT YOU'LL BRING - 15+ years of selling experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts. - People leadership experience: 10+ years managing, mentoring, and developing a high-performing enterprise sales team. - Enterprise experience: You've run and managed end-to-end complex deals ($1M+). - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.  JOB DESCRIPTION & QUALIFICATIONS   Provide luxury food and beverage service to guests. Maintain venue readiness, cleanliness, and safety standards. Manage bar setup, breakdown, equipment, and supplies. Support inventory, beverage menu development, and special events. Ensure compliance with sanitation, health, safety, and labor regulations. Valid STCW and flag-state certifications required for the position. Proven Head Bartender/Bar Manager experience in a 4-star cruise or hospitality environment. Strong knowledge of public health regulations, HACCP, and food & beverage operations.     VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 12 months of previous experience in rank on Cruise Ship  Substantial experience on large cruise ships with worldwide itinerary. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Bonus Scheme Free Internet onboard and wellbeing support    You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Family.

Location: Dublin, Ireland; London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, we believe every business needs an AI Agent for their customers and an AI Agent for their team. For customer experience teams, AI Agents are moving far beyond customer communication, to doing the vast majority of complex customer operations work and moving beyond taking direction from the human team, to giving direction, coordinating and undertaking work under human supervision. We built and launched Operator this year - an internal Agent for customer operations. Operator deeply understands everything happening in a business's customer experience, finds the insights and areas for improvement, delivers recommendations, and makes the changes itself with permission. It’s a new category of Agent and is a hit with our customers. This highly strategic role owns the end to end PMM work for Operator, working across product, marketing, GTM and leadership. You'll build the narrative, the positioning, and the go-to-market that makes Operator the next wildly successful product from Fin. What will I be doing? Build the external narrative for Operator and bring it to market in a way that creates and shapes the category for the industry Shape and refine the ICP and audience for the Operator- who we're talking to, what their pains are, and what makes them choose us Own core messaging and drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email Be deeply customer-obsessed - spend time with customers, study how they evaluate and adopt, and turn signal into clear insight that shapes what we say Lead launches and go-to-market moments, working cross-functionally to deliver crisp messaging that fits sales, campaigns, and content needs, delivering mindshare for Fin and pipeline for Build crisp, high-impact narratives and enablement that sales actually uses - including the discovery questions, objection handling, and competitive positioning and work closely with GTM teams to ensure messaging lands with the customers who need to hear it most Create high-quality core PMM assets yourself: web pages, first call decks, narratives, scripts, demos, and launch materials - and maintain the core 'brain' of PMM context that feeds our AI-first approach What we're looking for This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction. Above all, you can take something the market has no name for and make it obvious. You've done this before 5+ years in product marketing, ideally in B2B, with a track record of shaping how complex products are understood in market You've marketed something genuinely new - a product or capability with no clear comparison set - and built the narrative that gave buyers a way to think about it You've owned a product area end-to-end - from ICP and positioning through to launches and field enablement You're comfortable with technical depth: automation, workflows, analytics, agent behaviour, and the mechanics of how a product actually does the work Experience with usage-based or consumption pricing, or with selling operational change rather than a feature set, is a strong plus You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality You think and write with precision Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing You push back on vague claims and force specificity - in your own work and in others' You're product-obsessed and technically engaged You read the docs, use the product, and dig into the tech before you craft a single message You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper You operate at the intersection of strategy and execution You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field Strong judgment and the ability to work independently on large, high-stakes initiatives A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets You work well across functions, build trust quickly, and make the people around you more effective Attributes we're looking for Ambitious and competitive - you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market. Confident and decisive - you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission. Curious and intellectually engaged - you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work. Tasteful and creative - you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate. Impatient and change-oriented - you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dublin, Ireland; London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? At Fin, we believe AI agents and human support teams will work symbiotically as one team in one system, increasingly directed by AI, with humans elevated to higher-level roles and engaging directly with customers only in complex, high-stakes moments. So we built Fin to be natively integrated with the Intercom helpdesk, and are completely rethinking what a Helpdesk product should be when Agents do 90%+ resolution. We’re also building exciting new products and capabilities around how human teams collaborate with, are assisted by, and supervised by the AI agent so that they can deliver great customer experiences. This PMM role will lead PMM for our Intercom helpdesk, loved by over 30k customers, and lead on how to market new capabilities that help human support teams deliver great experiences, with help and guidance from AI Agents. You'll shape how we talk to the 25,000+ businesses already using Intercom, build the narrative for an AI-first helpdesk era, and establish Intercom as the obvious choice for teams who want their AI agent and their human support layer working as one You'll work directly with product, engineering, sales leadership, and the wider marketing team. This is a builder role for someone who wants to work fast, think from first principles, and help shape the future of PMM at Fin. What will I be doing? Shape the ICP and audience for the Intercom helpdesk and additional products for teams - who we're talking to, what their pains are, and what makes them choose us Own core messaging and drive cross-functional alignment on what we're saying, why, and how it shows up everywhere - from the website to the sales deck to the customer email Define and build the external narrative for the AI-first Helpdesk - what it means, why it matters, and why Fin is uniquely positioned to deliver it - and bring it to market in a way that reshapes how buyers think about the category Partner with Product, GTM and Lifecycle on how we communicate product investment and progress to existing customers - turning roadmap momentum into customer confidence that retains and expands accounts Build crisp, high-impact enablement that sales and customer success teams actually use to sell with confidence. Work closely with GTM teams to ensure messaging lands with the customers who need to hear it most Be deeply customer-obsessed - sit with customer support teams, study how they evaluate and adopt, and turn signal into clear insight that shapes what we say Lead launches and go-to-market moments for new products and capapbilties releases, working across the company to deliver impactful launch moments that drive mindshare and pipeline Create high-quality core PMM assets yourself: web pages, first call decks, narratives and scripts launch materials. And maintain the core ‘brain’ of PMM context that feeds our AI-first approach What we're looking for This role is for someone who is a hybrid: part strategist, part storyteller, part technologist. You move between customer insight, product detail, competitive analysis, and creative expression without friction. You've done this before 5+ years in product marketing, ideally in B2B with a track record of shaping how complex products are understood in market You've owned a core product area end-to-end - from ICP and positioning through to launches and field enablement You've worked in fast-moving environments where the product ships faster than the messaging can keep up - and found a way to move at that pace without losing quality Experience with customer retention or expansion motions is a strong plus You think and write with precision Excellent written communication - you write crisp briefs, sharp narratives, and synthesis memos that drive alignment Strong editorial judgment - you know the difference between a sharp positioning statement and marketing language that means nothing You push back on vague claims and force specificity - in your own work and in others' You're product-obsessed and technically engaged You read the docs, use the product, and dig into the tech before you craft a single message You're genuinely curious about AI - not just as a talking point, but as something you think about, experiment with, and engage with constantly You use AI tools fluently in your own work and are always looking for new ways to move faster and think sharper You operate at the intersection of strategy and execution You don't hand off strategy and wait - you take it all the way to the asset, the launch, the field Strong judgment and the ability to work independently on large, high-stakes initiatives A systems thinker who builds messaging architectures and frameworks others can use, not just one-off assets You work well across functions, build trust quickly, and make the people around you more effective Attributes we're looking for Ambitious and competitive - you set a high bar, think big, and want to win. You'll go the extra mile and you're motivated by building something that leads the market. Confident and decisive - you back yourself, optimise for progress over consensus, and value momentum. You ask for forgiveness, not permission. Curious and intellectually engaged - you're always learning, experimenting, and asking why. You keep up with AI's pace and use it to improve how you work. Tasteful and creative - you understand what connects emotionally with people and draw on design, culture, and craft to create ideas that resonate. Impatient and change-oriented - you hate slow and work to fix the root cause. You thrive in ambiguity and love building something new. Benefits We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated. Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Milan, Italy; Biassono, Italy Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. As a Staff Product Engineer at Docebo, you won't just ship features—you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem. Operating at the dynamic intersection of product strategy, full-stack architecture, and AI-accelerated execution, you will design scalable, long-lived systems that power the future of work-based learning. In this pivotal role, you will elevate both our modern tech ecosystem and the engineers around you, turning complex technical possibilities into seamless experiences for millions of learners worldwide. Our Tech-Stack We build modern, scalable, and resilient products. Our ecosystem is diverse, and we believe in leveraging the best tools for the job. Here is a snapshot of our technology stack: - Core Backend: We power our services using PHP, Node.js (TypeScript), and Golang. We are also embracing Serverless architecture, leveraging it specifically for our newest modules and features to ensure maximum scalability and speed of innovation. - Frontend Ecosystem: Angular is our main framework for web applications, though some of our cross-functional teams build components using React. - Mobile Development: We deliver high-quality cross-platform mobile experiences powered entirely by React Native. - Cloud & DevOps: Our entire infrastructure is fully cloud-native and hosted on AWS.     THE DAY-TO-DAY 🛠️ - Architect the Future: Define long-term architectural standards and design resilient systems, leveraging stack. - Lead High-Impact Initiatives: Spearhead complex, end-to-end, cross-functional product initiatives from problem framing straight through to measurable business outcomes. - Shape Product Strategy: Partner closely with Product and Design leaders to influence roadmaps, test assumptions, and ensure technical leverage is built into strategic decisions. - Create AI-Powered Leverage: Institutionalize AI-assisted development practices, standards, and guardrails to help our teams safely ship faster with dramatically higher output. - Elevate Engineering Excellence: Raise the bar across CI/CD, observability, testing, and operational reliability while eliminating systemic bottlenecks across teams. - Connect with Customers & Impact: Engage directly with internal stakeholders and customers to deeply understand pain points, using product analytics tools to design experiments and measure results. - Mentor and Multiply: Coach engineers across disciplines on architecture, product thinking, and AI tools, driving alignment and leading through technical credibility.   YOUR SUPERPOWERS ⚡ - Experience: 10+ years of full-stack software development experience with a proven track record of designing, building, and shipping complex products end-to-end and solving complex production issues. - Language & Tech Agility: Experience working with multi-language backends and frameworks and a readiness to tackle scalability, ADRs, and performance tasks in PHP services without requiring prior PHP proficiency. - AI-Assisted Power: Mastery of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) with a habit of leveraging them daily to supercharge software output. - Analytics & Experimentation Drive: Advanced fluency with product analytics platforms (PostHog, Amplitude, Mixpanel) and comfortable driving experimentation through feature flags and A/B testing. - DevOps & Cloud Proficiency: Advanced experience with CI/CD pipelines, cloud environments (AWS), containerization (Kubernetes), and modern observability practices. - Ambiguity Navigation: Exceptional ability to break down complex, undefined problems into crisp, executable technical plans with clear tradeoffs. - Leadership & Collaboration: Outstanding track record of mentoring engineering talent, communicating directly with customers and stakeholders, and influencing cross-functional teams without direct authority. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.   OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.   OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized. - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

Location: Argentina Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Software Engineer  to help us build the next generation of Agentic Codebases. ABOUT THE ROLE: - Location: Remote-first (Argentina) - Permanent, full-time employee (this is not a contractor position) - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to the Senior Engineering Manager, Developer Productivity  As a Senior Software Engineer, Developer Productivity, you'll: - Design and build the Nest.js service scaffolding that lets product teams stand up new backend services in our next-generation monorepo - Implement paved paths, generators, and the platform primitives that make a new service work on day one rather than after a week of wiring. - Build the seams that let new services run independently of our existing monolith. - Own the deployment story for services and web applications on Cloudflare, and the interoperability with our existing AWS and Kubernetes estate managed through Pulumi and Argo CD. - Lead migrations of substantial codebases into the monorepo and turn each one into a repeatable recipe rather than a bespoke effort. - Partner directly with product teams as platform customers, treating their adoption as the measure of success and their friction as your backlog. - Raise the leverage of the whole team by encoding what you learn into tooling, generators and agent-assisted workflows, so the next migration costs less than the last. - Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening our hiring processes, and leading internal hackathon teams. ABOUT YOU  Requirements: - BA/BS Degree or equivalent experience - 5+ years building and operating backend services in production - Demonstrated experience in backend service design  defining service boundaries, contracts and data ownership, not only implementing within them - Business-level fluency to read, write and speak in English You'll thrive as a Senior Software Engineer, Developer Productivity, if you: - Have worked inside a large, heavily-coupled codebase and found the seams: extracting or bypassing functionality incrementally, behind behaviour-preserving contracts - Are fluent in TypeScript and Node, and comfortable with edge runtimes. - Have hands-on experience with monorepo tooling at scale (Nx, Turborepo or similar) and understand why build-graph correctness is a product concern rather than a config detail. - Treat migration work as engineering rather than chores: you budget for the parts that fail silently, verify generated output rather than trusting a green build, and know that bug-for-bug translation beats improvement when the goal is proving nothing changed. - Enjoy being a platform engineer with real customers — partnering with product teams, adapting the platform to how they actually work rather than requiring them to change, and measuring yourself on their adoption. - Are comfortable working across cloud boundaries, with a considered view on where a workload belongs and what crossing between clouds costs in latency and spend. - Communicate decisions in writing well enough that someone can pick up your work from the ticket — and are willing to say plainly when the fast answer and the right answer diverge. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.   OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. THE ADVENTURE AHEAD 🚀 As a Senior Product Designer, Content Design & Language Systems, you’ll lead ambiguous product problems where workflow, interaction, information architecture, and language need to work together. You’ll help make Docebo’s complex enterprise experiences clearer, more consistent, and easier to use for admins, creators, managers, and learners. This is not a traditional UX writing role or a localization-operations role. You’ll be a hands-on Product Designer who shapes product behaviour as well as product language. You’ll design complete workflows, build reusable terminology and content patterns, improve AI review and confidence experiences, and embed language guidance into our design system and delivery practices. You’ll shape problems before solutions are fixed, choose appropriate discovery and validation methods, and connect customer evidence, product data, business context, technical constraints, accessibility, and localization risk to clear product decisions. You’ll partner closely with Product Management, Engineering, UX Research, Elemental / Design System, Accessibility, Technical Writing / Localization, AI teams, and other Product Designers—building a shared quality capability without becoming a bottleneck or approval queue. THE DAY-TO-DAY 💻 - Frame Ambiguous Workflow and Language Problems: Turn incomplete or conflicting inputs into clear problem statements, hypotheses, decision questions, and an actionable path to learning. - Lead Discovery and Define Outcomes: Select appropriate research and validation methods; combine customer evidence, product analytics, business context, technical constraints, and localization insight to establish measurable success signals and visible trade-offs. - Design Complete Product Workflows: Lead interaction, information-architecture, and content decisions across roles, permissions, states, edge cases, accessibility, responsive behaviour, errors, confirmations, approvals, and recovery. - Build Docebo’s Product Language System: Establish terminology, product voice and tone, reusable microcopy patterns, audience guidance, and language principles that improve clarity across product areas. - Design Trustworthy AI Moments: Create patterns that help people understand what AI did, what informed it, what needs attention, and how to review, edit, regenerate, approve, reverse, or recover. - Embed Guidance into Product Systems: Partner with Elemental / Design System to create component-level guidance, default strings, usage examples, do-and-don’t guidance, and reusable quality checks. - Design for Localization Readiness: Own product-side standards for translation-ready writing, terminology reuse, variables and placeholders, language previews, and localization constraints while partnering with Technical Writing / Localization on operational workflows. - Prototype and Audit with AI-Assisted Methods: Use appropriate-fidelity prototypes and AI-assisted workflows to explore product behaviour, evaluate alternatives, audit language, and assess usability and technical feasibility before significant implementation investment. - Partner Through Shipped Quality: Work closely with Engineering on implementation strategy, design QA, product polish, and post-release iteration using customer feedback and product evidence. - Create Reusable Leverage: Turn repeated workflow and language needs into patterns, assets, documentation, terminology, prompts, or practices that improve more than one feature. - Mentor and Facilitate: Help designers and cross-functional partners build stronger product-language judgment through critique, decision reviews, workshops, concise documentation, and practical guidance. YOUR SUPERPOWERS 🦸‍♀️ - Your portfolio shows ownership of complex, ambiguous workflows or significant product-area work with visible customer and product impact—not only writing samples - You can explain how you triangulated qualitative research, quantitative evidence, business risk, localization considerations, and technical constraints - You demonstrate strong interaction, visual, information-architecture, content-design, accessibility, and product-language judgment across difficult states and edge cases - You have created or contributed to product-language systems, terminology frameworks, component guidance, content pattern libraries, or other reusable product standards - You show how prototypes, experiments, audits, or validation changed product direction before or after release - You can define meaningful outcomes, distinguish signal from activity, and explain what the team learned after launch - You have influenced Product and Engineering decisions early, managed disagreement constructively, and stayed accountable through implementation quality - You understand how product language must work across design systems and languages, including translation readiness, terminology reuse, variables, layout constraints, and inclusive communication - You use AI-assisted tools thoughtfully for research, synthesis, language exploration, prototyping, quality review, or implementation critique while retaining human judgment and accountability - You have helped other designers or cross-functional partners build stronger judgment through mentorship, critique, facilitation, and practical guidance BONUS POINTS 🌟 - Experience designing language and interaction patterns for AI-assisted, agentic, recommendation, conversational, generated-output, or automation workflows - Experience with localization tooling and practices such as Lokalise, terminology management, localization previews, translation-quality review, or localization-to-codebase workflows - Contributions to design systems, accessibility maturity, product-language systems, research practices, or reusable interaction patterns - Experience with enterprise learning, HR technology, content authoring, analytics, knowledge management, administration, or skills platforms - Practical experiments with tools such as Codex or similar systems—for AI-assisted audits, product-language linting, prompt packs, prototypes, plugins, scripts, or app-level language guidance—that show you learn by making OUR INTERVIEW PROCESS 🗺️ - Step 1: A 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and confirm that we’re aligned. - Step 2: A 45–60-minute conversation with the hiring manager focused on your experience, approach, and what interests you about the opportunity. - Step 3: A 60-minute portfolio deep dive and collaborative case discussion focused on complex workflow ownership, content and interaction decisions, reusable systems, evidence, craft, and measurable learning or impact. - Step 4: A final conversation focused on product-area influence, mentorship, values alignment, and cross-functional decision making. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.   OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.   OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Fuel for Your Day: Receive a meal voucher for every working day, so you can focus on doing your best work while enjoying a meal that keeps you energized. - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

Location: San Jose, California or Remote Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Remote Annual salary: USD 180,000 — 220,000 per year Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location. Type: Full-time Reports to: General Counsel About the Role We're looking for a seasoned product counsel to be Nex's primary legal partner to Product, Engineering, Trust & Safety, Design, and Marketing - advising across the full product lifecycle, with particular depth in privacy and children's privacy compliance. You will own Nex's privacy program day-to-day, including COPPA compliance, camera- and AI-driven data collection practices, and consent and disclosure flows, while also advising on consumer protection, IP, emerging AI regulation, and the broader mix of legal issues that come up as we ship new hardware features, games, and Play Pass content. This is a senior, largely independent role for someone who wants to build a product legal function from scratch rather than plug into an existing one - you'll be writing our first privacy program, our first product-review processes, and our first AI governance approach, with real opportunity to grow this into a larger function as Nex scales. What You'll Do Privacy & Child Safety Program Ownership Own Nex's privacy program end-to-end: COPPA compliance, data mapping for our camera- and AI-driven product, vendor data processing agreements, and consent/disclosure flows for a product used heavily by children. Draft, review, and maintain Nex's privacy policy, terms of service, and parental consent flows, including for new markets as we expand internationally (e.g., GDPR and other regional children's/data protection frameworks). Advise Product, Engineering, Trust & Safety and Design on privacy-by-design principles and age-appropriate product experiences from ideation through launch. Monitor the evolving children's privacy and online safety regulatory landscape (COPPA, state age-appropriate design laws, GDPR-K, and similar frameworks) and translate developments into actionable product guidance. Serve as the point of contact for privacy incidents, regulatory inquiries, and data subject/parental requests, escalating appropriately to the GC and outside counsel. Serve as the escalation point for Legal Operations and Commercial Counsel on any privacy or COPPA questions that surface in vendor, commercial, or operational contexts - they are trained to flag these to you rather than advise on them directly. Product Counseling Across the Lifecycle Be a trusted, embedded advisor to Product, Engineering, Trust & Safety, Design, and Marketing - reviewing new features, hardware capabilities, and AI/motion-detection functionality for legal risk from concept through launch. Advise on consumer protection issues relevant to Play Pass and other subscription or in-product offerings, including disclosures, auto-renewal compliance, and promotions or sweepstakes tied to product launches or marketing campaigns. Review product user experiences, in-app disclosures, and marketing/advertising materials to mitigate legal risk while supporting the team's goals. Provide practical guidance on emerging AI regulation as it applies to Nex's computer vision and motion-detection technology, including responsible AI development and deployment considerations. Flag physical product safety and liability considerations that arise from hardware feature design (e.g., camera/sensor placement, physical play mechanics, choking/impact hazards for young users) to the GC and outside counsel during feature review. Support IP strategy for product innovation: facilitate invention harvesting and patent-strategy conversations with Engineering, and advise on trademark use in-product, in partnership with Legal Operations on portfolio docketing. Building the Function Build the playbooks, guides, and internal training that let Product, Engineering, and Marketing self-serve on lower-risk questions and escalate the right issues early. Design a scalable legal review process for product launches that keeps pace with Nex's release cadence without becoming a bottleneck. Partner with Legal Operations on intake triage and template design for product-related legal requests, and with Commercial Counsel to keep licensing/partnership agreements aligned with product privacy and IP commitments. Manage outside counsel on specialized privacy, AI regulatory, product-safety, or IP matters as needed, with Legal Operations administering the underlying vendor relationship and spend. As Nex scales, help define whether and how this function grows - this role has a credible path to leading a larger product legal team. What You'll Bring J.D. and active bar membership in good standing (California or another U.S. state, as applicable). 4-7+ years of relevant legal experience, combining law firm and in-house product counseling at a technology or consumer products company. Deep, hands-on experience with children's privacy compliance (COPPA, age-appropriate design frameworks, GDPR-K or similar) - this is the technical core of the role. Experience advising product, engineering, and design teams throughout the full product development lifecycle, not just at launch review. Working knowledge of consumer protection law as applied to subscriptions, promotions, and marketing claims. Comfort advising on emerging AI/computer vision regulatory questions, even without a technical background, and genuine interest in the underlying technology. A builder's mindset: comfortable creating playbooks, review processes, and governance frameworks from scratch rather than operating an existing one. Excellent judgment translating complex legal and regulatory requirements into clear, actionable guidance for non-legal audiences under real deadlines. Strong cross-functional relationship-building skills and a low-ego, collaborative approach. Nice to Have Privacy certification (CIPP/US, CIPP/E, or similar), or willingness to obtain one. Experience in consumer hardware, consumer electronics, gaming, or toy/kids' products. Experience supporting sweepstakes, contests, or promotions tied to consumer products or subscriptions. Exposure to patent or trademark strategy in a product/engineering context. Experience advising on international product launches and multi-jurisdictional compliance. What Success Looks Like Product, Engineering, Trust & Safety, Design and Marketing have a legal partner they trust to move fast on new features and launches with confidence. Nex has a documented, defensible privacy and children's data protection program that scales as the company grows and enters new markets. Privacy, consumer protection, and AI regulatory issues are surfaced and resolved at the design stage, not after the fact. Playbooks, templates, and review processes let the product organization self-serve on routine questions, freeing this role to focus on the highest-impact issues. Nex is positioned to expand this function as the business grows, with this person as the natural lead. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: San Jose, California or Remote Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Remote Annual salary: USD 190,000– USD 215,000 Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location. Type: Full-time Reports to: General Counsel About the Role We're looking for an experienced commercial attorney to lead legal support for Nex's content and partnerships ecosystem - the agreements and relationships that bring games, experiences, and brand collaborations onto the Nex Playground platform. You will be the primary legal partner to our Content, Partnerships, and Business Development teams, negotiating content and IP licensing deals, developer and publishing agreements, and strategic partnerships that grow our content catalog and platform reach. You'll also provide secondary support on our commercial vendor, retail/distribution, and hardware supply chain agreements as needed, in partnership with the GC and outside counsel. This is a hands-on role for someone who wants to build the playbook for a growing platform business, not just execute one that already exists. What You'll Do Content & Developer Agreements Draft, review, and negotiate developer and publishing agreements for third-party studios and content creators building games and experiences for the Nex Playground platform, including revenue share, IP ownership, quality/certification requirements, and platform terms. Structure and negotiate Play Pass content licensing and distribution agreements, balancing catalog growth with sustainable economics and IP protection. Brand & Strategic Partnerships Lead negotiation of brand and content licensing agreements with entertainment and children's media partners, including royalty structures, approval rights, marketing commitments, and IP/trademark compliance obligations. Serve as the go-to legal partner to Business Development and Partnerships teams on strategic collaborations, co-marketing arrangements, and platform integrations, functioning as a strategic advisor embedded in partnership planning rather than a late-stage reviewer. Independently lead complex, multi-party negotiations involving revenue-sharing arrangements, joint go-to-market plans, and cross-promotional commitments. Commercial, Vendor & Hardware Support (Secondary) Support retail, distribution, vendor, and marketing agreements as needed, partnering with Legal Operations on templates and process. Provide secondary review and negotiation support on manufacturing, supply chain, and OEM/ODM agreements alongside the GC and outside counsel. Partner with Product Counsel to identify commercial, product liability, regulatory, and privacy issues arising from any transaction you touch. Flag privacy/COPPA-relevant terms to Product Counsel, who owns Nex's privacy program and day-to-day privacy advisory work - you are not expected to advise on these substantively yourself. Cross-Functional Partnership & Process Build trusted relationships with [Content, Partnerships, Business Development, Product, and Marketing] - you'll be known as the attorney teams want in the room when a deal is taking shape, not just when paper needs signing. Partner with Legal Operations on intake triage, template design, and CLM workflow design for content, developer, and partnership agreement types. Manage and coordinate outside counsel on specialized or high-stakes IP, regulatory, or hardware/supply chain matters, with Legal Operations administering the underlying vendor relationship and spend. Use AI-powered legal tools to accelerate contract review, drafting, and analysis, and help identify opportunities to further integrate AI into the team's workflows. Contribute to Nex's broader legal function build-out over the next 18 months - templates, policies, and training - as one of the company's early in-house attorneys. You Might Thrive in This Role If You Hold a J.D. and active bar membership in good standing (California or another U.S. state, as applicable). Have 7-10+ years of combined law firm and in-house experience, including meaningful time supporting a content/media partnerships business. Have direct experience negotiating publishing/content licensing deals; experience with brand/entertainment IP licensing is a strong plus. Understand partnership economics: how revenue share and attribution work, and how to structure incentives that align interests between Nex and its content and brand partners. Are comfortable operating in an entrepreneurial environment with little existing precedent. You are proactive, independent, and energized by building rather than maintaining. Communicate with clarity and business judgment, tailoring advice to enable responsible, fast-moving growth, and are comfortable presenting partnership strategy to business leaders. Demonstrate sound judgment in ambiguous or fast-changing situations, and can distinguish real risk from theoretical risk. Are willing and able to flex into commercial, vendor, or hardware-adjacent agreements when the business needs it, even though that's not the core of the role. Bring genuine curiosity about AI tools and how they're reshaping commercial legal practice. Nice to Have Experience at a gaming or consumer content/media company. Experience negotiating with entertainment studios, media brands, or children's content licensors. Working knowledge of children's privacy frameworks (e.g., COPPA) or international data privacy regimes as applied in a commercial/platform context. Some exposure to hardware, manufacturing, or supply chain agreements - helpful for the secondary scope of this role, though not the primary focus. Familiarity with CLM systems (Spotdraft, Ironclad, or similar) from a heavy end-user or template-owner perspective. What Success Looks Like [Content, Partnerships, and Business Development] teams have a legal partner they trust to move deals forward quickly and with confidence. Developer, content, and brand partner agreements are negotiated efficiently, with clear risk framing and business-enabling solutions. Brand and licensing partnerships are structured to protect Nex's IP and reputation while still closing quickly. Privacy and platform compliance issues are surfaced early and routed to Product Counsel, not resolved after the fact. Templates and negotiation playbooks scale with the business so Legal doesn't become a bottleneck as Nex's content and partnership ecosystem grows. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia At JetBrains, code is our passion. Ever since we started back in 2000, we have strived to create the strongest and most effective developer tools in the world. Today, we are evolving beyond standalone tools toward a unified, AI-native platform for software development. AI is no longer just an assistant inside the editor – it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift brings challenges that cannot be solved at the level of individual tools alone, challenges that involve governance, security, cost control, observability, and coordination between humans and autonomous agents. The JetBrains Platform team (JCP) is building the foundation that connects developer workflows, team-level collaboration, and organizational control into a single coherent system. The platform is both deeply integrated with JetBrains products and designed to work across teams, products, and environments. We’re now looking for an experienced Software Engineer to join an identity management and access team in JCP. The team owns several services responsible for authentication and authorization, as well as for managing organizations, user memberships, groups, and workspaces. All these form a foundational dependency for the rest of the platform. We also supply and support robust authentication components used by YouTrack, IDE Services, License Vault, Qodana, and other JetBrains products. In this role, you will: Own the entire SDLC: codebase, architecture, and operations Maintain and evolve the services in Kotlin and a little bit of Go, ensuring reliability and performance as the platform grows Design and implement new features across the identity, organization, membership, group, and workspace domains Review and integrate PRs from other platform teams Manage integrations with other JCP platform components and connected applications We will be happy to have you on our team if you: Have 7+ years of JVM development experience, preferably with Kotlin Know how to approach performance problems on JVM and Postgres Are experienced in building and operating SaaS production services in a distributed, multi-tenant environment Can fluently navigate a modern devops stack: K8S, OpenTelemetry, Grafana Have a track record of taking over and improving existing production services Nice to have: Prior experience with identity management protocols, such as OAuth 2.0, OIDC, SAML 2.0, or SCIM 2.0 If you have designed and evolved domain models for organizational or identity systems Cybersecurity experience: estimating risks, recognizing common vulnerability antipatterns, and promoting best SSDLC practices Hands-on experience with Go Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. We help make your move as smooth and stress-free as possible. (depending on location) Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-KT1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Goma, DRC About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About GiveDirectly in the DRC GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa. GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government. About the Role As Senior Manager, Operations (DRC), you'll build and lead the operational backbone behind GiveDirectly's programs in the country. You'll direct the support services team end-to-end — HR, logistics, procurement, and administration — while managing a team of managers. You'll design a procurement strategy that keeps goods and services flowing efficiently and reliably across provinces, own fleet and logistics management as the program scales, and manage the operational budget with an eye for efficiency. You'll also support the Country Director on HR strategy — recruitment, training, and performance — and design the systems needed for a much larger footprint across provinces, from procurement to digital tools that improve scalability. This is a role for someone who can build systems as readily as they can lead people, and who's energized by both strategic design and the operational details that make it real on the ground. What You’ll Do: Lead the DRC support services team end-to-end — HR, logistics, procurement, administration, and office management — including direct oversight of managers Develop and drive a procurement strategy ensuring efficient, compliant, and resilient sourcing across provinces, and own fleet and logistics management as the program scales Manage the operational budget, forecasting and driving efficiency across procurement, logistics, and administrative spend Support the Country Director on HR strategy — recruitment, training, performance management, and talent density — through oversight of the HR function Design systems and processes to support a much larger footprint across provinces, anticipating future needs and identifying AI and digital opportunities to improve scalability Coach and develop support services managers to build operational excellence beyond individual contribution Maintain a compliance and operational risk register, and lead internal spot checks, audit preparedness, and action plans in partnership with Finance and Internal Audit Own donor reporting, budget tracking, and donor visit coordination, and serve as the primary point of contact between the Country Office and GSS on operational and compliance matters Own the Operational Knowledge Base and lead onboarding, training, and localization of materials as the team grows Requirements: Bachelor’s degree in a relevant field (management, administration, finance, or related); a master's degree is an asset Minimum 6 years of experience in operations management, with a track record of transforming informal systems into structured, compliant, and scalable ones, including direct oversight of managers Strong financial and budget management skills, with experience managing an operational budget Proven experience maintaining a risk register and working closely with internal/external audit functions Experience developing and coaching managers, with comfort delegating execution while retaining accountability for results Strong digital fluency, with experience using and training teams on multiple platforms (Google Suite, Salesforce, Asana, Guru, Slack) Familiarity with international NGO standards and donor compliance frameworks Experience navigating the DRC's complex legal environment, including labor law and immigration requirements Strong alignment with GiveDirectly's values Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. Base Salary: $94,500 Bonus at Target Performance: 10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025) Estimated Total Compensation at Target: $103,950+ This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!