Location: Farringdon, London, United Kingdom
The
Customer Success Manager
(CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR).
Primary Responsibilities
Work with your assigned clients to build a mutually agreed upon ‘Success Plan’ with performance objectives and critical milestones
Build and sustain relationships with key stakeholders and decision makers, including C-level executives in assigned accounts with the goal of becoming a trusted advisor throughout the client base
Conduct Executive Business Reviews to understand current adoption and deployment, business relationship and general issues and leverage them to better position company’s full portfolio for expansion
Facilitate the involvement of the broader company’s family including Support, Product Management, Product Development, Services, Marketing, Partners and Solution Engineering to ensure client success and to meet account performance objectives / customers’ expectations
Work with clients and Marketing to create referenceable accounts, case studies, webinars and more
Drive attendance to company events
Encourages participation in global and regional user events; leverages online and in-person customer events to share leading best practices.
Key Success Criteria
Track record of exceeding renewal targets and client satisfaction ratings
Ability to articulate to clients a clear return of investment and maintain high customer satisfaction ratings measured through NPS
Drive customer satisfaction by aligning with the client’s Key Performance Indicators (KPIs)
Drive Customer References, Webinars & Case Study generation
Skills
Bachelor’s Degree
3-5 year’s experience in Customer Success, Account Management, Retail Pricing, or Merchandising
Experience in Corporate Retail (merchandising), Consumer Packaged Goods/FMCG, Retail
Strong interpersonal skills
Proven track record of successfully selling and servicing customers and managing ongoing customer relationships
Fluent and professional communication skills (verbal, written, and presentation) in English. Additional European languages beneficial
Proficiency with Office productivity and CRM software.
Readiness to travel up to 25% annually.
Communication/Negotiation:
Become a trusted advisor to our clients.
Establish regular communication cadence with internal and external key stakeholders including C-suite.
Coordinate activities throughout client lifecycle including ongoing education, services, and operational delivery objectives.
Experience negotiating high value, multi-year agreements.
Problem Solving:
Educate clients on the offering strategy and roadmap and provide advice on how to best leverage the offering based on understanding of client needs.
Solicits client feedback on solution and provides input to Services, Support, Development, Operations and Offering Management
Drive Save action plans around at-risk accounts
Location: Dubai, United Arab Emirates
Workplace: on-site
About TechBiz Global
TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.
With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset.
About the Role
We are looking for a highly proficient and results-oriented
Business Analyst
to join our team. Reporting directly to the Commercial Leader, this role is crucial in bridging the gap between customer requirements and technical solutions, ensuring the delivery of innovative Web3 blockchain payment solutions that meet client expectations.
The ideal candidate will have extensive experience in gathering and translating business requirements for Web3 vendors, a customer-centric approach, and a proven track record in customer-facing technical roles. This is an exciting opportunity to make a significant impact in a fast-paced, startup environment.
Key Responsibilities:
Requirements Analysis:
Collaborate with clients to thoroughly understand and document their business needs and technical requirements for blockchain payment solutions.
Utilize structured methodologies (e.g., interviews, workshops, stakeholder meetings) to elicit detailed requirements.
Customer Engagement:
Serve as a key technical liaison for customers, building trust and fostering strong relationships to ensure alignment on project goals.
Gather and address client feedback to refine solutions and processes.
Provide support for client needs after the sales cycle, extending beyond go-live.
Translation to Technical Requirements:
Convert business requirements into actionable technical specifications for development teams.
Collaborate closely with developers to ensure that delivered solutions align with customer expectations and organizational goals.
Documentation and Reporting:
Prepare and maintain comprehensive documentation (e.g., Business Requirements Documents, use cases, workflows, process diagrams).
Provide regular updates to stakeholders, highlighting project progress, risks, and mitigation strategies.
Industry Awareness:
Stay informed about Web3 and blockchain payment trends to guide decision-making and contribute to innovative solutions.
Experience:
Minimum 5 years of experience in requirements gathering for Web3 and blockchain payment solution vendors.
At least 3 years of experience in a customer-facing technical role, successfully managing client interactions and expectations.
Skills and Competencies:
Exceptional communication skills, with the ability to translate complex customer needs into actionable technical insights.
Strong analytical and problem-solving skills, including expertise in developing workflows, process maps, and use cases.
Proficiency in documenting requirements and creating functional specifications.
Preferred Background:
Previous experience in a startup environment, demonstrating adaptability, initiative, and a hands-on approach.
Attributes:
Self-motivated and proactive, able to drive results in a dynamic, fast-paced environment.
Customer-focused mindset, dedicated to delivering high-quality solutions that exceed expectations.
Why Join Us?
Competitive salary and opportunities for career development in a high-growth, cutting-edge industry.
Work on transformative projects in the Web3 and blockchain technology space.
A collaborative and innovative work culture that values initiative and creativity.
The chance to shape impactful solutions in industries such as i-gaming, e-sports, and technology.
If you are an experienced Business Analyst passionate about Web3 and blockchain solutions, this is your opportunity to thrive in a pioneering environment while advancing your career.
Location: Warsaw, Poland; Praha, Czechia; Zürich, Switzerland; Zagreb, Croatia; Budapest, Hungary; Tbilisi, Georgia; Erevan, Armenia; Chișinău, Moldova, Republic of; Bucuresti, Romania; Pilsen, Czechia; Athens, Greece; Copenhagen, Denmark; Krakow, Poland; Vilnius, Lithuania; Ljubljana, Slovenia; Città Vittoriosa, Malta; Nicosia, Cyprus; Paris, France; Poland; Podgorica, Montenegro; Riga, Latvia; Sofia, Bulgaria; Skopje, North Macedonia; Belgrade, Serbia; Tallinn, Estonia
Workplace: remote
About TechBiz Global
TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.
With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset.
Role Overview
We are seeking a highly skilled and motivated
Partner Manager
to join our organization. In this role, you will report directly to the Commercial Leader and be responsible for building and nurturing strategic partnerships that drive business growth within the
Web3 ecosystem
, with a specific focus on
blockchain payment solutions
.
Key Responsibilities
Strategic Partnership Management
:
Establish and maintain strong relationships with key partners, including referral and reseller organizations within the Web3 space. Identify, negotiate, and execute partnership agreements that align with organizational objectives and drive revenue growth.
Revenue Generation
:
Develop and maintain a robust sales pipeline through partnerships, ensuring consistent achievement of sales targets. Work collaboratively with partners to secure joint wins and deliver measurable business outcomes.
Market Development
:
Leverage your extensive network to expand the company’s presence in the
i-gaming
,
e-sports
,
Internet
, and
skill gaming
sectors. Stay informed about market trends, emerging opportunities, and competitor activities to maintain a competitive edge.
Cross-Functional Collaboration
:
Work closely with internal teams to align partnership strategies with broader business goals. Provide feedback to product and development teams based on partner and market insights.
Representation and Advocacy
:
Represent the company at industry events, forums, and conferences, fostering awareness and strengthening relationships within the Web3 ecosystem.
Experience
:
A minimum of
5 years
of experience in
partnership management
, with a strong emphasis on
Web3
and
blockchain payment solutions
. Proven success in driving sales pipelines and securing revenue through
referral
and
reseller
partnerships.
Skills and Competencies
:
Exceptional ability to build and maintain relationships with key stakeholders and partners.
Strong strategic thinking, negotiation, and communication skills.
Proven ability to achieve and exceed sales and partnership objectives consistently.
Preferred Background
:
Experience working within
startups
, showcasing agility, resourcefulness, and a hands-on approach to problem-solving.
Attributes
:
Self-starter with the ability to independently identify and capitalize on opportunities.
Results-driven, with a proactive and entrepreneurial mindset.
Strong network and deep understanding of partner ecosystems in the
i-gaming
,
e-sports
,
Internet
, or
skill gaming
industries.
Why Join Us?
Competitive base salary with performance-based incentives.
Opportunity to work on innovative projects within the Web3 and blockchain space.
A collaborative, fast-paced startup environment that encourages professional growth and creativity.
Direct influence on company success and the ability to shape our strategic direction.
This is your opportunity to take a leadership role in driving partnerships that will shape the future of blockchain payments in the i-gaming and e-sports industries.
Location: Dubai, United Arab Emirates; Bangkok, Thailand; Singapore; New Delhi, India; Nicosia, Cyprus
Our client a successful upmarket Western style restaurant group in Dubai is looking for a professional DCDP to prepare food to the exact chef’s specifications and to set up stations for menu. DCDP duties will consist of assisting the executive and sous chef with their daily tasks. The successful candidate will play a key role in contributing to our customer satisfaction and acquisition goals.
Responsibilities
Set up and stocking stations with all necessary supplies
Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
Cook menu items in cooperation with the rest of the kitchen staff
Answer, report and follow executive or sous chef’s instructions
Clean up station and take care of leftover food
Stock inventory appropriately
Ensure that food comes out simultaneously, in high quality and in a timely fashion
Comply with nutrition and sanitation regulations and safety standards
Maintain a positive and professional approach with coworkers and customers
Requirements
Proven cooking experience, including experience as a DCDP, Restaurant Cook or Prep Cook
Excellent understanding of various cooking methods, ingredients, equipment and procedures
Accuracy and speed in executing assigned tasks
Familiar with industry’s best practices
Culinary school diploma
Benefits
Basic Monthly Salary: AED 2800 to 3600 depending on experience + 375 Food allowance + 250 to 450 (Service charge Avg) + 600 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Bangkok, Thailand; Singapore; New Delhi, India; Nicosia, Cyprus
Location: Hong Kong
Are you passionate about making a difference for those in urgent need? As a Crisis Helpline Responder, you’ll provide immediate support and guidance to individuals in crisis, offering compassionate listening, crisis intervention, and critical referral services to help callers navigate their most challenging moments.
In this role, you’ll work closely with a dedicated team of mental health professionals, ensuring the safety and well-being of callers by connecting them with the appropriate resources and support systems.
This flexible, remote part-time role allows you to work from anywhere. While we prefer local candidates fluent in the local language, we welcome all qualified applicants aligned with our mission.
Why This Role Matters
Your role is essential in providing a lifeline to individuals experiencing distress, including those affected by suicide, self-harm, or mental health crises. You’ll be trained in evidence-based techniques to deliver immediate relief and guide callers to the appropriate resources, making a tangible impact in people’s lives.
Responsibilities
Respond to crisis hotline calls, supporting those impacted by suicide, self-harm, and suicidal thoughts, as well as concerned family members or friends
Deliver professional, evidence-based crisis counseling and emotional support, using de-escalation and crisis intervention techniques
Assess caller needs and, when necessary, arrange emergency services or referrals to appropriate resources, including face-to-face crisis intervention, advocacy services, therapy, or group support
Maintain accurate and detailed call records, capturing key issues and referrals
Adhere to Data Protection Acts (1988, 2003, & 2018 GDPR) for caller confidentiality
Assist in developing crisis management plans tailored to each caller’s needs
Make quick, informed decisions during calls, prioritizing safety and support
Ensure smooth, thorough handover to the next shift, maintaining continuity for caller support
Dedicate each shift solely to Intellect’s crisis support responsibilities, conducting risk assessments as needed for high-risk cases
Requirements
1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings
Fluent communication skills in your native language; proficiency in additional languages is a plus
Experience managing high-risk situations, including those at risk of suicide or in acute crisis
Resilience and emotional composure under pressure, with the ability to recover from challenging interactions, ability to bounce back from stressful interactions and high-risk case
Preferred Qualifications
Background in mental health or emergency services
Completed training in Crisis Intervention or Suicide Prevention
Proficiency in multiple languages
Location: Dubai, United Arab Emirates; Singapore; New Delhi, India; Jakarta, Indonesia; Naypyidaw, Myanmar; Sharjah, United Arab Emirates
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Singapore; New Delhi, India; Jakarta, Indonesia; Naypyidaw, Myanmar; Sharjah, United Arab Emirates
Location: Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana
Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service.
Responsibilities
Greet guests as they enter the restaurant, providing a warm and friendly welcome
Manage the reservation system effectively, ensuring all bookings are organized
Coordinate with the restaurant staff to ensure smooth and efficient dining service
Communicate menu options to guests and answer any questions they may have
Assist in seating guests and ensuring they are comfortable throughout their visit
Manage guest complaints and resolve any issues in a professional manner
Keep the restaurant organized and tidy, ensuring high levels of cleanliness
Requirements
Proven experience as a Restaurant Hostess or in a similar role
Exceptional customer service and communication skills
Understanding of restaurant operations and excellent organizational abilities
Ability to handle a fast-paced environment and manage multiple priorities
A positive attitude and friendly demeanor towards guests
Flexibility to work in evenings and on weekends
High school diploma or equivalent education level.
Benefits
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana
Location: Dubai, United Arab Emirates
Müller's Solutions is on the lookout for a dynamic Sales Manager to steer our Manpower Outsourcing team towards achieving exceptional results. In this influential role, you will shape and execute sales strategies aimed at attracting new clients while nurturing existing relationships to foster long-term success. Your deep understanding of manpower solutions will equip you to engage clients effectively, demonstrating how our services can meet their unique workforce needs.
As a Sales Manager, you'll lead a passionate team of sales professionals, driving them towards performance excellence, setting sales targets, and ensuring that we consistently meet the needs of our clients in a competitive market.
Key Responsibilities:
Formulate and implement innovative sales strategies for our Manpower Outsourcing services portfolio.
Lead, motivate, and develop a high-performing sales team.
Identify and pursue new business opportunities through networking and industry research.
Establish and maintain strategic relationships with key clients and partners.
Negotiate contracts and close deals to achieve sales targets.
Collaborate cross-functionally to tailor solutions to meet client requirements.
Stay abreast of industry trends and competitor offerings to refine sales tactics.
Prepare and deliver regular sales performance reports to senior management.
Requirements
Minimum Bachelor's degree in Business, Marketing, or a related field; Master's degree preferred.
At least 5 years of sales management experience, specifically in manpower outsourcing or related industries.
Demonstrable success in achieving and surpassing sales targets.
Exceptional leadership, communication, and interpersonal skills.
Proficient in data analysis and leveraging CRM tools for sales tracking.
Strong negotiation skills and a client-focused approach.
Ability to work in a fast-paced environment with a strategic mindset.
Willingness to travel for client engagements and industry functions.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking a results-driven Sales Manager to lead our efforts in the Manpower Outsourcing division. In this pivotal role, you will be responsible for developing and executing sales strategies to drive new business acquisition and grow existing client accounts. Your expertise in manpower solutions will enable you to effectively identify client needs and provide tailored outsourcing services that contribute to their organizational success.
As the Sales Manager, you will oversee a team of sales professionals, providing mentorship and guidance to achieve individual and team sales targets while fostering a culture of performance and accountability.
Key Responsibilities:
Develop and implement effective sales strategies for Manpower Outsourcing services.
Lead the sales team by setting objectives, monitoring performance, and providing training.
Identify new business opportunities through market research and client outreach.
Build and maintain strong relationships with key clients and stakeholders.
Conduct presentations and negotiations to secure contracts and close deals.
Collaborate with internal teams to customize solutions based on client needs.
Analyze market trends and competitor activities to inform sales strategies.
Prepare sales reports and forecasts for senior management review.
Requirements
Bachelor's degree in Business Administration, Sales, or a related field; Master’s degree is a plus.
5+ years of experience in sales management, with a strong focus on manpower outsourcing or recruitment services.
Proven track record of achieving and exceeding sales goals.
Exceptional communication, negotiation, and interpersonal skills.
Strong leadership capabilities with experience managing sales teams.
Analytical skills to measure sales performance and identify improvement areas.
Ability to build effective client relationships and understand their business needs.
Familiarity with CRM systems and sales analytics tools.
Willingness to travel as needed for client meetings and industry events.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Dubai, United Arab Emirates
Müller's Solutions is looking for a motivated Business Development Manager for our Managed Services division. In this role, you will be pivotal in creating growth opportunities and expanding our service offerings. You will identify potential clients, understand their unique challenges, and provide customized solutions, contributing to the overall success of the company.
As a key member of our team, you will spearhead initiatives to market our Managed Services while collaborating closely with internal departments to ensure that client needs are met with maximum efficiency. Your strategic insight and proactive approach will drive our business forward and enhance client satisfaction.
Key Responsibilities:
Develop and promote business development strategies tailored to Managed Services.
Identify and pursue new business opportunities, managing the complete sales process.
Foster strong relationships with clients, understanding their needs and providing expert solutions.
Conduct market research to identify trends and adjust strategies accordingly.
Collaborate with cross-functional teams to create integrated service offerings.
Prepare and deliver compelling presentations and proposals to clients.
Monitor sales metrics and generate reports to track performance against targets.
Participate in industry events to showcase Müller's Solutions and network with potential clients.
Requirements
Bachelor's degree in Business Administration, Marketing, or a related field; MBA is an advantage.
Minimum of 5 years of experience in business development, preferably in managed services or a related industry.
Demonstrated success in meeting or exceeding sales targets.
Exceptional interpersonal and communication skills.
Strong analytical skills with the ability to synthesize data and market trends.
Leadership abilities with a team-oriented mindset.
Proficient in CRM software and Microsoft Office suite.
Self-starter with a strong drive for results and client satisfaction.
Willingness to travel as required for client meetings and presentations.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is actively seeking a dynamic and experienced Business Development Manager to lead our Managed Services division. In this critical role, you will be responsible for formulating and executing business development strategies to drive growth and expand our market presence. You will work closely with clients to understand their needs and develop tailored solutions that enhance their operations.
Your leadership skills and business acumen will be essential in guiding the business development team to achieve sales targets, build strategic partnerships, and foster long-term client relationships. This role requires a blend of strategic thinking and hands-on execution to successfully promote our Managed Services.
Key Responsibilities:
Develop and implement effective business development strategies for the Managed Services sector.
Identify new business opportunities and manage the full sales cycle from lead generation to closing.
Establish and maintain relationships with key stakeholders and decision-makers.
Conduct market analysis and identify trends to keep the company competitive and innovative.
Work collaboratively with cross-functional teams to deliver comprehensive solutions to clients.
Prepare and present detailed proposals, reports, and presentations for prospective and current clients.
Monitor and report on sales performance, pipeline, and market trends, adjusting strategies as required.
Represent Müller's Solutions at industry events and conferences to promote our Managed Services offerings.
Requirements
Bachelor's degree in Business, Marketing, or a related field; Master’s degree is a plus.
5+ years of experience in business development or account management, preferably in the IT or Managed Services industry.
Proven track record of achieving sales targets and growing revenue.
Strong leadership and team management skills.
Excellent communication, negotiation, and presentation skills.
Analytical mindset with the ability to assess market trends and client needs.
Ability to develop strategic relationships and partnerships.
Self-motivated and results-oriented individual.
Willingness to travel as needed for client engagements and business opportunities.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Dubai, United Arab Emirates
Müller's Solutions is seeking an enthusiastic and strategic Business Development Executive to join our Managed Services division. This role is crucial for driving the growth of our services in a competitive market. You will be responsible for engaging with potential clients, showcasing our innovative managed services solutions, and building lasting partnerships that contribute to mutual success.
As a Business Development Executive, your primary focus will be on identifying market trends, exploring new opportunities, and effectively promoting our offerings. Your ability to understand client needs and tailor our services accordingly will be instrumental in closing deals and nurturing long-term relationships.
Key Responsibilities:
Conduct market research to identify potential clients and new business opportunities.
Create and deliver engaging sales presentations that highlight the benefits of our managed services.
Develop strong relationships with clients to fully understand their needs and objectives.
Work closely with internal teams to ensure service delivery aligns with client expectations.
Track and report on sales metrics and adjust strategies as necessary.
Network at industry events to enhance brand visibility and generate leads.
Collaborate with marketing teams to align initiatives with sales goals.
Requirements
Bachelor's degree in Business, Marketing, or a related field.
At least 2-3 years of experience in business development, particularly in Managed Services or IT.
Demonstrated ability to drive sales and build strong client relationships.
Excellent verbal and written communication skills.
Proficient in using CRM tools and sales software.
Strong analytical and problem-solving abilities.
Self-motivated and goal-oriented.
Ability to work independently and collaboratively within a team.
Willingness to travel for client meetings and networking opportunities.
Location: Riyadh, Saudi Arabia
Müller's Solutions is on the lookout for a proactive and results-driven Business Development Executive to join our Managed Services team. In this role, you will be pivotal in identifying new business opportunities and driving growth for our Managed Services offerings. Your focus will be on building strong relationships with potential clients, understanding their needs, and showcasing how our managed services can help them achieve their business objectives.
Your ability to network, communicate effectively, and bring innovative solutions to clients will be key to your success. You will work collaboratively with internal teams to ensure that client expectations are met and exceeded.
Key Responsibilities:
Identify and pursue new business opportunities in the Managed Services sector.
Develop and maintain strong relationships with clients, understanding their specific needs and challenges.
Prepare and deliver compelling sales presentations and proposals tailored to client requirements.
Collaborate with technical teams to align services with client needs and ensure timely delivery.
Stay informed about industry trends and competitive landscape to effectively position Müller's Solutions in the marketplace.
Meet and exceed sales targets while contributing to the overall growth strategy of the company.
Participate in networking events and industry conferences to promote our Managed Services offerings.
Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
2-4 years of experience in business development or sales, preferably in the IT or Managed Services industry.
Proven track record of identifying and developing new business opportunities.
Strong communication, negotiation, and presentation skills.
Ability to build and maintain strong relationships with clients.
Self-motivated individual with a strong drive to succeed.
Ability to work both independently and as part of a collaborative team.
Familiarity with CRM software and sales tracking tools.
Willingness to travel as necessary for client meetings and engagements.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Quebec
Workplace: onsite
(Version française ci-dessous)
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an RPG Designer to join the worldbuilding team and help us in crafting the high caliber games our fans have come to expect.
As an RPG Designer you will be working with a team that shapes the world, stories and characters that make for memorable adventures. Working closely with the other departments, the RPG Designer helps transform narrative into fun gameplay that reacts to the player's actions in an impactful way.
Responsibilities
• Design narrative and gameplay content within an area of the game, take ownership of the area throughout implementation, and responsibility for its final quality.
• Ensure logical and well paced narrative flow in the combination of situations, dialogs and areas.
• Create solutions for quest design problems and follow their implementation.
• Conduct progress reviews for your area, gathering feedback from the other departments and working with them to reach the optimal finished state.
• Write and update documentation, communicate changes to the teams.
• Take a holistic approach when implementing changes to your region. Every decision will impact a range of departments, so you’ll need to take their limits and priorities into account.
• Understand player motivations and expectations.
Requirements
• The ability to take the lead of a creative element of the game, communicate with all parties involved, gather feedback, and sink their teeth into it until it's finished.
• The ability to come up with creative solutions to new problems, or identify issues that don't require reinventing the wheel.
• A strong understanding of narrative beats and pacing.
• The ability to imagine what it's like seeing the game for the first time every single day, you understand player expectations.
• The ability to observe players and learn from their actions and filter their feedback.
• A high level of digital literacy and can adapt quickly to new software and tools (G Suite, Confluence, Jira etc.)
• Attention to detail and undaunted by complexity and change
• A great collaborator, has excellent organization and communication skills.
• Comfortable in an agile environment with evolving needs
• A professional level of written and spoken English*
Nice to Haves
• Has handled game engines, has programming skills or implementation experience.
• Has shipped games with a narrative focus
• Has extensive experience as both a player and maker of RPGs.
• Familiarity with Larian’s games and capable of emulating our distinctive style.
* Due to the global nature of our operations and the need to engage daily with an international team, fluency in English is essential for this position at Larian.
------------------------------------------
Concepteur des Jeux de rôle
Avec de nombreux prix à notre actif, Larian Studios a démontré son engagement envers la création de jeux de rôle de première qualité. Alors que nous nous tournons vers de nouveaux projets, le studio derrière Baldur’s Gate 3 et Divinity: Original Sin 2 recherche actuellement un concepteur de jeux de rôle pour rejoindre notre équipe de conception de monde. Nous cherchons quelqu’un pour nous aider à façonner les jeux de haute qualité auxquels nos admirateurs sont habitués.
En tant que Concepteur de Jeux de Rôle, vous travaillerez avec une équipe qui façonne le monde, les histoires et les personnages à l’origine d’aventures mémorables. En étroite collaboration avec les autres départements, le Concepteur de Jeux de Rôle contribue à transformer la narration en jouabilité amusante qui réagit de manière significative aux actions du joueur.
Responsabilités
• Concevoir le contenu narratif et de jouabilité dans une zone particulière du jeu, en prenant en charge cette zone tout au long de sa mise en œuvre et en garantissant sa qualité finale.
• Assurer un flux narratif cohérent et bien rythmé dans la combinaison de situations, de dialogues et de zones.
• Créer des solutions aux problèmes de design des quêtes et en assurer le suivi de l'implémentation.
• Organiser des revues d’avancement pour votre zone, recueillir des retours des autres départements et travailler avec eux pour atteindre l’état final optimal.
• Rédiger et mettre à jour la documentation, tout en informant les équipes des changements.
• Adopter une approche globale lors de la mise en œuvre de modifications.
En tenant compte de l’impact sur divers départements, ainsi que de leurs contraintes et priorités.
• Comprendre les motivations et les attentes des joueurs.
Exigences
• La capacité de diriger un élément créatif du jeu, de communiquer efficacement avec toutes les parties impliquées, de recueillir des retours et de s’y investir jusqu’à sa finalisation.
• L’aptitude à trouver des solutions créatives à de nouveaux problèmes, ou à identifier les problèmes ne nécessitant pas une réinvention totale.
• Une solide compréhension des temps forts narratifs et du rythme.
• L’aptitude à se mettre dans la peau d’un joueur découvrant le jeu pour la première fois chaque jour, en comprenant les attentes des joueurs.
• La capacité à observer les joueurs, à apprendre de leurs actions et à filtrer leurs retours.
• Une grande aisance numérique et la capacité à s’adapter rapidement à de nouveaux logiciels et outils (G Suite, Confluence, Jira, etc.)
• Un souci du détail et une résistance face à la complexité et au changement.
• Une excellente aptitude à la collaboration, ayant des compétences organisationnelles et de communication exceptionnelle.
• À l'aise dans un environnement agile avec des besoins évolutifs.
• Niveau d'anglais écrit/oral de niveau professionnel*
Atouts appréciables
• Expérience avec les moteurs de jeu, compétences en programmation ou expérience en implémentation.
• Participation à la création de jeux axés sur le récit.
• Expérience approfondie en tant que joueur et créateur de jeux de rôle.
• Familiarité avec les jeux de Larian et capacité à capturer notre style distinctif.
* En raison de la portée mondiale de nos opérations et de la nécessité d'interagir quotidiennement avec une équipe internationale, des connaissances professionnelles en anglais sont indispensables pour ce poste chez Larian.
Location: Città Vittoriosa, Malta; Praha, Czechia; Bucuresti, Romania; Krakow, Poland; Poland; Warsaw, Poland; Sofia, Bulgaria; Budapest, Hungary; Bratislava, Slovakia; Tallinn, Estonia; Riga, Latvia; Vilnius, Lithuania; Tbilisi, Georgia; Erevan, Armenia; Jakarta, Indonesia; Kuala Lumpur, Malaysia; Yangon, Myanmar; Cebu City, Philippines; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Manila, Philippines; Singapore; Bangkok, Thailand; Ho Chi Minh, Vietnam; Hà Nội, Vietnam
Workplace: remote
About TechBiz Global
TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.
With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset.
About the Role
We are looking for highly motivated
Account Executives (Sales Managers)
to join our team. As an integral part of our commercial team, you will report directly to the Commercial Leader and be responsible for expanding our market presence in the i-gaming, e-sports, internet, and skill gaming industries. This is a unique opportunity to work with a fast-growing startup at the forefront of
Web3 blockchain payment solutions
, helping businesses in these dynamic sectors unlock new possibilities.
Key Responsibilities
Pipeline Development
:
Build a strong pipeline of prospects by leveraging your personal network and creating new opportunities within the i-gaming, e-sports, and skill gaming sectors.
Sales Management
:
Manage the entire sales cycle, from lead generation to deal closure, ensuring client needs are fully met. Achieve and exceed sales targets through strategic prospecting and consultative selling approaches.
Client Relations
:
Develop long-term relationships with vendors, acting as their trusted advisor for Web3 blockchain payment solutions. Provide exceptional post-sales support to ensure client satisfaction and loyalty.
Market Leadership
:
Identify industry trends and insights to guide strategic planning and sales execution. Collaborate with internal teams to provide market-driven feedback for product improvements.
Representation and Advocacy
:
Represent the company at industry events, forums, and conferences, fostering awareness and strengthening relationships within the Web3 ecosystem.
Experience
:
At least 5 years of proven success in business development or sales targeting vendors in i-gaming, e-sports, internet, or skill gaming industries.
Minimum 3 years of experience working with Web3 blockchain payment solutions.
Key Skills
:
Strong ability to independently develop and manage a sales pipeline.
Deep industry knowledge and personal network within i-gaming, e-sports, and related sectors.
Exceptional communication, negotiation, and interpersonal skills.
Preferred
:
Experience working in startups, showcasing agility, resilience, and innovative thinking.
Experience dealing with partners in the Web3 space.
Personal Attributes
:
Self-starter with a proactive and entrepreneurial spirit.
Results-driven mindset with a focus on achieving and exceeding sales goals.
Ability to thrive in a fast-paced, high-growth environment.
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operate a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.
|If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Below are the responsibilities and qualifications:
Responsibilities :
Process vendor invoices accurately and efficiently, ensuring adherence to company policies and procedures.
Verify and reconcile vendor statements, resolving any discrepancies in a timely manner.
Prepare payments to vendors
Maintain accurate records of accounts payable transactions and ensure proper documentation and filing.
Collaborate with purchasing and receiving departments to resolve invoice and payment issues.
Assist in month-end closing activities, including accruals and reconciliation of accounts payable sub-ledger to the general ledger.
Assist in the development and implementation of accounts payable policies and procedures to improve efficiency and accuracy.
Provide support for internal and external audits related to accounts payable processes.
Qualification :
Bachelor's degree in Accounting, Finance, or related field.
Proven experience in accounts payable or general accounting roles.
Strong understanding of accounting principles and practices.
Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
Excellent attention to detail
Strong communication skills and ability to work effectively in a team environment.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Knowledge of relevant laws, regulations, and compliance requirements related to accounts payable.
Location: Algiers, Algeria
Müller's Solutions is looking for an experienced Security Subject Matter Expert (SME) to join our team in Brussels, Belgium. In this crucial on-site role, you will leverage your expertise in cybersecurity to drive the development and implementation of security strategies and policies across the organization. Your insights and knowledge will be invaluable in guiding teams to enhance their security posture and protect sensitive information.
Key Responsibilities:
Firewall Management: Hands-on experience with
Palo Alto Firewalls and Palo Alto Prisma Access
, including configuration, monitoring, and troubleshooting.
Routing Expertise:
Strong knowledge of BGP routing on Palo Alto platforms.
Platform Administration: Proficient in tools such as Algosec FireFlow, Log Analyzer, and AppViz for security operations, analysis, and platform management.
Policy Optimization: Enhance network security policies and streamline incident response processes.
Provide expert guidance on all aspects of information security, ensuring compliance with industry standards and regulations.
Manage and optimize firewall systems, particularly
Palo Alto Firewalls and Palo Alto Prisma Access
, to ensure robust defense mechanisms.
Utilize your expertise in
BGP routing on Palo Alto platforms
to enhance network security protocols.
Administer security management tools like
Algosec FireFlow, Log Analyzer, and AppViz
to monitor and analyze security incidents.
Lead vulnerability assessments and conduct regular audits to identify and address security weaknesses.
Develop, implement, and review security policies and procedures to mitigate risks.
Conduct training sessions for staff on security best practices and incident response strategies.
Monitor the threat landscape and keep abreast of emerging security trends and technologies.
Collaborate with cross-functional teams to integrate security into all organizational processes and projects.
Requirements
Requirements:
Bachelor's degree in Cybersecurity, Information Technology, or a related field.
5+ years of experience in cybersecurity, with a focus on security architecture or risk management.
Demonstrated expertise as a Security Subject Matter Expert or in a similar capacity.
Strong knowledge of security frameworks (NIST, ISO 27001) and regulatory compliance.
Hands-on experience with firewall management and network security.
Exceptional analytical and problem-solving skills with a thorough understanding of security principles.
Strong communication skills, capable of conveying complex information to diverse audiences.
Relevant certifications such as CISSP, CISM, or CEH are strongly preferred.
Location: Rabat, Morocco
Müller's Solutions is excited to announce an opening for a Security Subject Matter Expert (SME) based in Brussels, Belgium. In this crucial on-site role, you will be responsible for providing specialized knowledge and guidance on cybersecurity strategies, aiming to bolster our overall security posture. You will collaborate with various teams across the organization to implement security best practices and ensure compliance with industry standards.
Key Responsibilities:
Firewall Management: Hands-on experience with
Palo Alto Firewalls and Palo Alto Prisma Access
, including configuration, monitoring, and troubleshooting.
Routing Expertise:
Strong knowledge of BGP routing on Palo Alto platforms.
Platform Administration: Proficient in tools such as Algosec FireFlow, Log Analyzer, and AppViz for security operations, analysis, and platform management.
Policy Optimization: Enhance network security policies and streamline incident response processes.
Act as the Security Subject Matter Expert, advising on all security-related matters and developing robust security strategies.
Oversee and manage the configuration and operation of security technologies, including
Palo Alto Firewalls and Palo Alto Prisma Access
.
Apply your expertise in
BGP routing
on Palo Alto platforms to enhance network security.
Utilize security management tools such as
Algosec FireFlow, Log Analyzer, and AppViz
to monitor and analyze security incidents.
Conduct thorough risk assessments and security audits to identify vulnerabilities and develop mitigation strategies.
Collaborate with IT teams to integrate and apply security measures across systems and applications.
Develop and refine organizational security policies, standards, and protocols in alignment with industry regulations.
Facilitate training sessions and create awareness programs to educate employees about security best practices.
Stay updated on the latest security trends, threats, and technologies to enhance our defense mechanisms.
Requirements
Requirements:
Bachelor's degree in Cybersecurity, Information Technology, or a related field.
5+ years of experience in cybersecurity or a related field, specifically in a subject matter expert capacity.
Proven expertise in security frameworks and best practices, including NIST and ISO 27001.
Hands-on experience with firewall management and incident response.
Strong analytical skills with the ability to assess and address complex security challenges.
Exceptional communication skills, capable of communicating complex technical information to various stakeholders.
Certifications such as CISSP, CISM, or CEH are preferred.
Fluency in English; proficiency in French or Dutch is an advantage.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
ОфисDubai, United Arab Emirates
УдалённоWarsaw, Poland; Praha, Czechia; Zürich, Switzerland; Zagreb, Croatia; Budapest, Hungary; Tbilisi, Georgia; Erevan, Armenia; Chișinău, Moldova, Republic of; Bucuresti, Romania; Pilsen, Czechia; Athens, Greece; Copenhagen, Denmark; Krakow, Poland; Vilnius, Lithuania; Ljubljana, Slovenia; Città Vittoriosa, Malta; Nicosia, Cyprus; Paris, France; Poland; Podgorica, Montenegro; Riga, Latvia; Sofia, Bulgaria; Skopje, North Macedonia; Belgrade, Serbia; Tallinn, Estonia
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