Restaurant Hostess

Location: Dubai, United Arab Emirates; Nairobi, Kenya; Pretoria, South Africa; Windhoek, Namibia; Gaborone, Botswana Apt Resources, a well-known recruitment company, is seeking a friendly and outgoing Restaurant Hostess to join the team of one of their clients who have several restaurants in Dubai. As a Hostess, you will be responsible for creating a warm and welcoming environment for their guests, ensuring their dining experience is memorable. You will be the first point of contact for guests and will play a crucial role in providing exceptional customer service. Responsibilities Greet guests as they enter the restaurant, providing a warm and friendly welcome Manage the reservation system effectively, ensuring all bookings are organized Coordinate with the restaurant staff to ensure smooth and efficient dining service Communicate menu options to guests and answer any questions they may have Assist in seating guests and ensuring they are comfortable throughout their visit Manage guest complaints and resolve any issues in a professional manner Keep the restaurant organized and tidy, ensuring high levels of cleanliness Requirements Proven experience as a Restaurant Hostess or in a similar role Exceptional customer service and communication skills Understanding of restaurant operations and excellent organizational abilities Ability to handle a fast-paced environment and manage multiple priorities A positive attitude and friendly demeanor towards guests Flexibility to work in evenings and on weekends High school diploma or equivalent education level. Benefits AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws