As Head of Product you own product direction and priorities for the cloud platform: which problems deserve our attention, what success looks like, and what we should stop doing.
Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Workplace: hybrid
Capital.com is building out its internal platform capabilities, and AI is a growing part of that. The role combines architectural ownership with hands-on delivery: you will design, build, deploy and operate the platform, including its infrastructure and DevOps. Reporting to the Director of Product Security, you will set up this function as its first member and make the early technical decisions that the future team will build on.
As Platform Architect, you will own the architecture of the platform that more than 1,000 employees rely on, including their access to AI tools such as Anthropic Claude, OpenAI and future providers.
Responsibilities:
Build the AI platform architecture: the reference design for how LLM capabilities are accessed, governed, monitored, and extended across the organisation.
Own every architectural decision for the AI platform, and document, justify, and stand behind each one.
Evaluate and select new models, tools, and frameworks as the market moves.
Deliver the platform as a service, so teams can move their agents into governed cloud infrastructure.
Govern Anthropic (Claude API, Claude Code, Anthropic Enterprise), OpenAI, and future providers, covering API access controls, credential management, model version policy, cost allocation, and acceptable use standards.
Own technical relationships with Anthropic and OpenAI at the enterprise level.
Build cloud infrastructure for AI workloads on AWS and GCP: Bedrock, SageMaker, Vertex AI, Cloud Functions, and supporting services (S3, Cloud Storage, IAM, and monitoring on both platforms).
Deploy and securely configure n8n, and build automation workflows connecting LLMs to Jira, Confluence, Slack, Google Workspace, HR systems, and proprietary data sources.
Design and secure MCP servers and gateways connecting AI agents to internal services.
Build Python integrations for AI-powered internal tooling: RAG pipelines, agent frameworks, prompt libraries, and internal AI assistants.
Deliver hands-on: you write the code, build the workflows, and deploy the tooling. This isn't an advisory role.
Build data privacy and security architecture for LLM usage in a regulated environment, including prompt classification, output controls, and audit trails aligned with FCA, CySEC, ASIC, and DORA.
Build observability across the full stack: token consumption, cost per team, latency, error rates, and policy violations across cloud platforms and direct API providers.
Build an AI adoption framework of standards, patterns, and onboarding materials that let teams across Technology use AI safely and consistently.
Run internal enablement through workshops, documentation, and direct support for teams moving from ad-hoc AI use to governed, repeatable processes.
Report AI platform status, risks, and roadmap to Technology leadership
Requirements:
8+ years in engineering, with at least 2 years building LLM-based systems in production, not prototypes or POCs.
Comfort operating as the first person in a function: you set your own priorities, unblock yourself, and deliver without a team around you.
Production-grade Python: tooling that others depend on, not scripts you hand off.
Deep, hands-on experience with the Anthropic and/or OpenAI APIs: function calling, tool use, streaming, RAG, prompt management, token optimisation, and model versioning.
Hands-on experience with agentic platforms, MCP servers, and MCP gateways, including designing flows between AI agents and internal services.
n8n: deploying, securely configuring, and maintaining multi-step automation workflows at organisation scale.
Solid AWS for AI workloads: Bedrock, SageMaker, Lambda, S3, IAM, and CloudWatch, deployed and operated in production.
Solid GCP for AI workloads: Vertex AI, Cloud Functions, Cloud Storage, IAM, and Cloud Monitoring.
Hands-on DevOps capability to deploy and run what you build.
Architectural thinking: end-to-end system design, clear trade-off documentation, and the ability to defend decisions to senior stakeholders.
Security engineering for what you build: secrets and credential management, key rotation, and least-privilege IAM across cloud and SaaS.
Data protection and auditability by design: classifying what data can reach which model and provider, controlling and logging prompts and outputs, and building audit trails that hold up to a regulator.
Fluency in the LLM threat surface, including prompt injection, data exfiltration through model outputs, insecure tool and agent use, and model supply-chain risk, with working knowledge of a recognised framework such as the OWASP LLM Top 10 or NIST AI RMF.
Nice to have:
Fintech, brokerage, or financial services background.
DORA or ISO 27001:2022 knowledge as it applies to AI system risk.
Familiarity with the EU AI Act and other AI regulatory requirements, as well as AI-specific risk and governance standards such as NIST AI RMF or ISO/IEC 42001.
LLM orchestration frameworks: LangChain, LlamaIndex, or similar.
Hands-on experience with LLM guardrail and DLP tooling: Bedrock Guardrails, Vertex AI safety filters, or prompt-firewall and PII-redaction tools.
Experience building internal developer platforms or AI centres of excellence.
AWS Solutions Architect Professional, Google Professional ML Engineer, or equivalent.
Grow with Capital.com and help shape how millions of people access the markets.
ГибридWarsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Location: Dakar, Senegal
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
In West Africa, people wait for symptoms to get worse, wait months for an appointment, and depend on a health system stuck in paper and manual processes. We exist to end that wait.
Founded in 2022 in Senegal, Tanel is the first digital health insurer in francophone West Africa, operating in Senegal and Côte d'Ivoire. With 30,000+ members, a network of 1,200+ health facilities and 400+ pharmacies, and revenue multiplied by 7 in 2025, Tanel has proven real product-market fit.
In 2026, Alan, Europe's prevention-first health insurer (€950M+ revenue, 1M+ members in France, Belgium, Spain and Canada), acquired Tanel to accelerate its expansion in Africa. Together, we are building the reference health insurer in francophone West Africa, aiming for $200M in revenue by 2030.
🚀 WHY JOIN NOW?
Care is our members' first point of contact, and today it runs on the energy of a small, committed team: about 5 people across Dakar and Abidjan, answering members, HR admins and providers on WhatsApp, phone, email and the app.
What got us here will not get us to the next stage:
- Scale: our member base is set to grow several times over in the next 3 years.
- Expansion: after Senegal and Côte d'Ivoire, we plan to open new countries in the coming years.
- Integration: we are moving Care Africa onto Alan's ways of working (KPIs, rituals, playbooks) and, in 2027, onto Alan's tools and platform.
- Performance: we need to structure our KPIs: what we measure, why, and how we act on it, from response times to member satisfaction.
This is a rare chance to shape a Care organization from the ground up, with the backing of a Care Ops team that has already done it in several countries (France, Belgium, Spain, Canada).
⭐ THE ROLE
As Care Ops for Alan Africa, you are the most senior Care person on the ground. You do not manage the team directly: our crew lead does. You own the transformation: how the team is organized, how it grows, how it performs, and how it converges with the rest of Alan. You are part of Alan's global Care Ops team, and you bring local reality into global decisions as much as you bring global practices to Africa.
Your missions include:
1/ Design and roll out the target operating model
- Turn Alan's Care model into a version that works for Senegal and Côte d'Ivoire: how agents split their time between members and improvement work, opening hours, weekends, service levels we commit to.
- Define the team structure for the next 3 years: roles, tiers, one team or one per country.
- Set up outsourcing where it makes sense, and manage the performance of our external partners.
- Build the hiring plan with the crew lead and take part in recruitment, including final-round validation.
2/ Lead the integration with Alan
- Bring Alan's KPIs, rituals and playbooks to the local team, and make sure they stick through training and follow-up.
- Help the crew lead grow the team and coach agents into Care Experts who own improvement projects.
3/ Own operational performance, quality and tools
- Structure our KPIs and reporting: what we measure, why, and how we review it every week, including member satisfaction on WhatsApp and phone.
- Diagnose root causes behind delays, backlogs and member pain points, and turn them into concrete actions.
- Make sure our tools (ticketing, WhatsApp, phone) are set up and fully operational, and lead the transition to Alan's stack with Product, so local needs are built in.
- Provide the inputs (volumes, hours, productivity) that feed our staffing model and budget, and challenge the outputs.
4/ Be the bridge between local and global
- Represent Care Africa in Alan's Care community: share what works, raise what doesn't, contribute to global projects.
- Contribute to Care's strategic plan, for Africa and at global level.
⭐ YOU WILL EXCEL IN THIS ROLE IF YOU
- Have 5+ years of experience in customer service or customer experience operations, including structuring, scaling or turning around a team.
- Have led change in teams or functions you did not manage, and know how to earn buy-in rather than impose a playbook.
- Are data-fluent: you set and track the right KPIs, read and challenge an analysis, and use numbers to make decisions. You do not need to build forecasting models.
- Are fluent in French and work comfortably in English, written and spoken.
- Know the West African context and adapt your approach to the people and the market you work with.
- Are structured, autonomous and at ease with ambiguity: much is still to be defined, and you will help define it.
- Care deeply about access to healthcare and want to have a real impact on members' lives.
Strong pluses: experience in health, insurance or assistance; managing outsourcing partners; leading a CRM or tooling migration; running WhatsApp or phone-heavy support; speaking Wolof.
🎁 WHAT WE OFFER
- Permanent contract, full time, based in our Dakar office, with regular trips to Abidjan.
- A central role in a fast-growing African healthtech, backed by Alan's global Care team.
- Comprehensive health insurance through Alan for you and your family.
- All the tools you need to do your best work.
- Learning and training opportunities: a flexible policy, budgets for books and conferences.
- For this role, we are hiring within the C to E level range https://alan.com/en/careers/a/salary-equity (pay scale to confirm).
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If this role excites you but you don't tick every box, we would love to hear from you. Everyone, including people from underrepresented groups, should feel free to apply: either we succeed, or we learn.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- IT Engineer
- Location: Espoo, Finland
- Department: IT Service & Operations
- Reports to: IT Support and Assets Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an IT Engineer you will provide critical IT support and administration for our global workforce, ensuring operational continuity with a specialized focus on endpoint management, access control, and our audiovisual solutions.
As a key member of our global IT team, your primary function is to support our worldwide operations. You will be responsible for ensuring the reliability of our daily IT systems, operating and maintaining our AV and meeting room solutions, and assisting users globally. You will have previous IT experience and be capable of handling a variety of technical challenges within our established systems.
In this role, you will blend dedicated endpoint and Identity & Access Management (IAM) operations with broader support duties, ensuring smooth and secure workflows for our global workforce.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Global IT Support: Serve as a central pillar of our global IT operations by handling and resolving daily support requests, troubleshooting access, endpoint, and secure communication issues for staff worldwide.
- VIP & Executive Support: Act as a trusted point of contact for VIP and executive support requests, providing rapid response times and prioritized resolution to keep leadership productive and business-critical activities uninterrupted.
- Maintain Secure Communications Uptime: Operate, support, and troubleshoot our secure communications platforms and associated endpoint configurations to ensure continuous, encrypted, and reliable communication for critical operations.
- Meeting & AV Solutions: Operate, support, and troubleshoot our meeting room and audiovisual (AV) solutions to ensure reliable, high-quality collaboration for local and global meetings.
- Endpoint & Lifecycle Operations: Execute device provisioning workflows, apply standard MDM configurations, and ensure patching compliance across our hardware fleet (Windows, macOS, Linux) using established procedures.
- Identity & Access Management (IAM): Administer daily user access, SSO assignments, and permissions management for local and global operations, primarily utilizing Okta.
- Site Documentation: Create and maintain clear operational documentation for secure communications procedures, MDM configurations, and common issue resolutions.
WHAT WE’RE LOOKING FOR
Must haves:
- Previous experience in a hands-on IT support, systems administration, or IT engineering role.
- Solid troubleshooting skills across multiple operating systems, specifically Windows, macOS, and hands-on experience working with Linux environments, including command-line administration, configuration, and troubleshooting.
- Practical experience operating modern endpoint management tools (e.g., Intune, Kandji, Workspace One, Puppet, Ansible).
- Familiarity with identity and access management (IAM) platforms; specific experience with Okta is highly desirable.
- Proven experience working with complex AV and meeting room solutions (e.g., Logitech, Microsoft Teams Rooms, Crestron, Q-SYS, Extron), including setup, support, and troubleshooting; experience with custom-built AV setups for large event spaces is highly appreciated.
- Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, switching, VPNs) and experience troubleshooting secure network connectivity issues.
- Experience working with an enterprise IT Service Desk ticketing system.
- Ability to handle VIP support requests with urgency, discretion, and a strong service mindset, delivering speedy response times under pressure.
- Ability to manage daily operational priorities and communicate technical concepts clearly to non-technical users.
Nice to haves:
- Experience with ITSM tools such as Jira Service Management, ServiceNow, or Freshservice, including working to SLAs.
- ITIL Foundation certification or a good understanding of ITIL practices (incident, request, and problem management).
- Experience running onboarding and offboarding for new and departing employees, including hardware setup and account handover.
- Hands-on experience with hardware troubleshooting, repairs, and managing IT asset inventory.
APPLICATION PROCESS
- TA Screen (30 mins)
- Interview with hiring manager (60mins)
- Interview with Stakeholder team (30 min)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations.
Technologies
Salesforce
SOQL, Apex
Salesforce Data Loader, Data Import Wizard
Claude Code
Jira, Jira Service Management
What You'll Do
Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release;
Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features;
Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes;
Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks;
Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions;
Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication;
Build and maintain Salesforce reports, dashboards, and internal process documentation;
Job Requirements
4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements;
Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security;
Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues;
Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks;
Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations;
Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests;
Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems;
Nice To Have
Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications;
Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows;
Experience with Jira or Jira Service Management for support and development workflows;
Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models;
Experience mentoring junior administrators and establishing team standards;
Experience with product ownership and requirements documentation;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Baku
Workplace: onsite
ABOUT YOU
You will play a pivotal role in delivering high-impact software solutions across our platform. You bring curiosity, initiative, and a passion for clean, scalable systems. You collaborate effectively with teammates and cross-functional partners to design, build, and improve our technical stack. You’re hands-on, deeply engaged in the code, and consistently seeking better ways to solve complex engineering challenges.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Design, build and maintain scalable, responsive interfaces in React and TypeScript across multiple Business Accounts.
Build and own shared remote modules (Module Federation) that plug into several host apps, keeping them versioned, backward compatible and safe to deploy independently.
Build UI with our xui design system, and help improve it by contributing components and patterns.
Turn product designs and user stories into high-quality, accessible UI components.
Integrate with REST and GraphQL APIs, and implement clear state management.
Handle authentication and session flows between host apps and modules, including passing Publisher Account tokens securely.
Optimize performance, loading and caching across browsers and devices.
Refactor legacy code (for example, older React and react-router versions) toward current best practices.
Write clean, testable code and keep test coverage healthy.
Use AI tools (Claude Code, Cursor, etc.) every day to design, build, test and refactor code faster without lowering quality.
Add AI-assisted code review on top of manual review, check AI-generated code carefully, and help the team set good practices for AI-driven development.
Lead frontend design reviews and contribute to architecture decisions (ADRs).
Work closely with product, design, backend and partner teams such as Publisher Account and Site Builder to deliver features end to end.
Contribute to planning, estimation and delivery tracking.
Mentor engineers and give constructive code reviews.
Requirements
6+ years of professional software development experience.
4+ years of hands-on experience with React and TypeScript.
Deep knowledge of modern JavaScript (ES6+), HTML5, CSS3 and Web APIs.
Experience with design systems and CSS-in-JS (for example styled-components), and responsive layouts.
Experience with REST and GraphQL APIs; familiarity with WebSockets and real-time data.
Hands-on experience using AI coding assistants in daily work, and the judgment to review, test and correct what they produce.
Comfortable with Git, CI/CD pipelines (GitLab preferred) and agile workflows.
Experience with testing tools such as Jest, React Testing Library, Cypress or Playwright.
Good written and spoken English, with the ability to explain technical trade-offs to non-technical stakeholders
Nice to have
Experience with microfrontends (Module Federation) or monorepos.
Experience building or maintaining a shared component library or design system.
Experience with SSO, OAuth2 or JWT-based authentication across apps.
Experience working with a headless CMS.
Experience with Next.js, SSR/SSG or hybrid rendering.
Experience with B2B dashboards, admin tools or self-service portals.
Experience setting up AI workflows for a team, such as agents, custom skills or prompts, automated MR review, or AI-assisted testing.
A strong eye for UX polish, animation and interaction design.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Paris, France
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The Ledger Devices team is growing. We are taking secure hardware products for Web3 to the next level. Come be part of a very ambitious roadmap at the most respected brand in the industry. We are looking for a senior Mechanical Engineering Lead to help us drive the design of our next generations of products.
Reporting to the head of engineering, you will be responsible for all aspects of the Mechanical architecture.
What you will do:
- Lead the Mechanical design / architecture choices.
- Drive complex integrations of components and structure.
- Own the CAD and integrate all constraints from antenna, PCBA, connectors, …etc.
- Define and Validate reliability testing specifications.
- Drive molds and Tooling processes.
- Own exec relationships with key suppliers.
- Lead/build a team, teach best practices, and develop junior colleagues.
- Communicate with the extended hardware and firmware team members to ensure smooth program delivery.
- Drive DFM efforts, and Contract Manufacturer delivery of the chosen design.
- Lead the CMF definition of Ledger devices, at the intersection of product vision, industrial design requirements and manufacturing constraints.
- Prototype and debug devices in the lab, and perform device teardowns.
- Present clearly the technical choices and trade offs to the leadership team.
What we are looking for:
- 7+ years of experience in the consumer electronics industry, or in an industry where the skillset transfers well (e.g. Medical devices, Wearables, Telecom, IoT…etc.)
- Track record shipping devices to market successfully
- Experience in kicking off tools and processes at scale.
- Strong CAD skills in SolidWorks (preferred) or equivalent (e.g. Creo, Onshape), with a good grasp of GD&T.
- Proficient in tolerance analysis (arithmetic & statistical), and able to plan, conduct and review statistical process control (SPC) studies.
- A practical, hands-on engineer, comfortable troubleshooting directly in the lab and on the line. A natural leader that can develop and inspire others.
- Ability to thrive in a fast-paced environment.
- Willingness to deal with uncertainty and change.
- Curiosity about the crypto / blockchain industry a big plus
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Kazakhstan; Armenia; Serbia; Uzbekistan
Workplace: Remote
🌍 Remote | +8 UTC | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
You’ll turn business requirements into specified, integrated, and tested solutions on the CIF platform, bridging engineering, QA, product, and business teams.
What you’ll do:
- Work with developers, QA, product managers, and business stakeholders to turn business needs into system requirements, process flows, and integration specs for the CIF platform
- Design and configure system solutions on CIF and connect it to other enterprise applications, including ERP, CRM, and third-party APIs
- Follow each change from requirement to release: track requirement coverage and change requests, support testing, and confirm results in UAT
What you’ll own:
- Functional specifications, data models, integration plans, and BPMN diagrams, kept current as systems change
- Data flows and data mapping for every integration between CIF and other systems
- Business process models in BPMN, and workflow improvements within existing flows
- System testing and troubleshooting, working with developers on fixes and deployment
- CIF stability and performance: you identify issues and recommend solutions
- End-user training and ongoing support after release
What makes you a strong fit:
- 3+ years of experience as a System Analyst or in a similar role
- Advanced SQL
- Experience designing, implementing, and maintaining integrations between systems (ERP, CRM, third-party APIs), including data mapping and integration testing
- Solid understanding of system architecture and business process management
- BPMN modeling for process design and optimization
- English B2 or higher
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
As an Associate in Strategic Finance, you'll focus on turning financial and commercial data into clear insight - enabling leadership to deeply understand our business and the drivers of performance. You’ll partner with Data Engineering, Finance and cross-functional stakeholders, and build analytical workflows to support fast and data-driven decision-making.
WHAT YOU’LL BE DOING
- Analyse commercial and business performance - evaluating the full P&L and measuring ROI in order to help the business assess where it is creating value.
- Translate ambiguous requests from leadership, Finance and cross-functional stakeholders into clear, decision-ready insights.
- Craft executive-style deliverables, which may include decks, models, written documents or AI-powered apps.
- Leverage AI tooling as a force multiplier to build and automate reusable analytical workflows that enable your stakeholders to quickly understand performance.
- Drive continuous reporting improvements, standardisation, and simplification whilst documenting definitions and limitations - leaving no room for approximation.
- Collaborate directly with Data Engineering and Data Science to support the development and enhancement of our core financial data models, and the context layer that enables AI agents to leverage that data.
- You will be empowered to work directly with Finance and Data partners to scope requirements and deliver initiatives end-to-end.
WHAT WE LOOK FOR
ESSENTIAL CRITERIA
- You’ll have 3+ years of relevant experience in data-driven and analytical roles, and hold a bachelor’s or master’s degree in a quantitative or business discipline.
- Strong analytical thinking: you’re comfortable working with numbers, identifying the underlying patterns and drawing sound conclusions.
- Excellent verbal and written communication skills: you have the ability to adjust your style to suit different perspectives and seniority levels.
- Commercial curiosity: you want to dive into the details to understand how merchant, product, and commercial dynamics affect financial performance.
- Confidence with data tools: You have strong spreadsheet skills and experience with BI tooling and data platforms, or demonstrate a clear aptitude and willingness to learn. Python and SQL experience is a plus.
- Exceptional attention to detail: you rigorously validate data, pressure-test assumptions, and transparently communicate analytical limitations.
- You’ve used AI hands-on in a business environment to create new tooling or workflows.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a highly analytical and detail-oriented person to join our growing team in Ebene, Mauritius. Reporting to the Manager of Interchange and Automation Unit, you will be the analytical backbone of our commercial performance, executing the data workflows that ensure our global sales teams are incentivized correctly and our revenue insights are flawless.
At Checkout.com http://Checkout.com, "high performance is a science, not an accident." In this role, you will be fully involved in Interchange definition, set up and investigation. You should be a problem-solver who loves digging into the numbers to find the truth and ensure that we are operating in the most accurate way possible.
WHAT YOU WILL BE DOING
- Support the development and maintenance of interchange fee models by translating scheme rules and business requirements into clear mapping and configuration inputs.
- Execute reconciliations and analytical checks to validate data accuracy, identify variances, and support root-cause investigations.
- Investigate operational issues across fee calculations, invoices, transaction data, and reporting, escalating material or complex issues with a clear analysis of the problem and recommended next steps.
- Contribute to the implementation of scheme mandates and fee changes by coordinating inputs, tracking actions, and supporting timely and accurate deployment.
- Maintain and improve recurring data workflows, controls, and documentation, identifying opportunities to reduce manual effort and improve process reliability.
- Produce regular management reporting and data visualisations, adapting the analysis and level of detail to the needs of different audiences.
- Support testing and validation of automation, configuration, and data changes before they are introduced into operational processes.
- Contribute to cross-functional projects that improve Cost of Sales operations, reconciliation, data quality, and operational efficiency.
- Build knowledge of interchange operations and become a dependable point of contact for defined processes and recurring investigations.
ABOUT YOU
- Experience: You have 2–4 years of experience in Data Analytics, Revenue or Sales Operations, Finance, Cost of Sales, or a similarly analytical role in a fast-paced environment.
- Quantitative foundation: You have a qualification in Accounting, Mathematics, Economics, Finance, or another quantitative discipline, or equivalent practical experience.
- Analytical problem-solving: You can work through large or imperfect datasets, identify anomalies, and explain the likely drivers of a variance clearly.
- Technical capability: You are confident using Google Sheets or Excel, including complex formulas, data manipulation, and analysis. Experience with SQL, data visualisation, workflow tools, or automation is a plus.
- Payments knowledge: You have an interest in payments, card schemes, or financial operations. Familiarity with Visa or Mastercard interchange and fee rules is helpful but not essential.
- Delivery mindset: You are organised, dependable, and able to manage recurring operational tasks while progressing improvement work.
- Stakeholder collaboration: You communicate clearly, ask effective questions, and work constructively with technical and non-technical stakeholders.
- Attention to detail: You take pride in accurate outputs and understand the importance of controls, documentation, and evidence in financial operations.
- Adaptability: You are comfortable with changing priorities, ambiguity, and learning new systems and processes quickly. #PaceMatters
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. Marketing Technology, Data & Attribution.
About the Role:
We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you’ll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365.
Shift:
Monday-Friday 3-11:30p EST
What You’ll Do:
— Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change
— Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design
— Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach
— Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members
— Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels
— Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps
— Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action
— Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed
— Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes
— Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed
What You’ll Bring:
— 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes
— Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment)
— Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure)
— Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset
— Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
— Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction
— Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment
— Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes
— Strong telehealth competency, including comfort in conducting phone outreach and video calls
— Reliable access to high-speed internet
— Health coaching certification (NBC-HWC or ICF) is preferred, not required
— Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required
— Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required
— Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required
Salary and Benefits:
The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Work Authorization and Location:
This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location.
Benefits That Work For You:
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
— Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
— Whole-self care through wellness partnerships
— Hybrid work, in office meals, and work together days
— 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
— Annual professional development stipend and access to a personal career coach through Maven for Mavens
— 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Equal Opportunity:
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Security:
Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone.
Contact:
For general and additional inquiries, please contact us at careers@mavenclinic.com.
About the role:
The Global Alliance Lead is a senior individual contributor role reporting to the Global Head of GSI Relationships. The role involves owning the relationship with a leading technology and transformation partner end-to-end, from C-suite engagement to practitioner enablement and joint pipeline creation. The candidate will architect how the GSI and NewCo go to market together, ensuring the platform becomes the trusted data foundation inside the GSI’s agentic AI delivery practice globally. The role requires orchestration across sales, partner solution architecture, marketing, and partner operations.
What You'll Do:
- Own the global GSI relationship at partner and C-suite level, building trusted relationships with client, practice, and delivery team leads.
- Define and execute a multi-year joint strategy positioning dbt + Fivetran as the default open data infrastructure layer within the GSI’s enterprise AI and agentic workflow delivery.
- Represent NewCo at GSI’s internal forums, client briefings, and industry events.
- Drive adoption of the dbt + Fivetran platform within GSI delivery teams, ensuring certification and active recommendation.
- Embed NewCo's platform into GSI business groups, delivery architectures, RFP responses, and client proposals.
- Design and execute enablement programs including certifications, reference architectures, use case playbooks, and joint delivery assets.
- Partner with GSI marketing and alliances teams to develop joint go-to-market campaigns.
- Support GSI in building client-facing agentic AI value accelerators with NewCo platform as the foundational data layer.
- Source and develop new pipeline opportunities through the GSI relationship.
- Drive co-sell motions alongside GSI account teams.
- Maintain rigorous tracking of GSI-engaged pipeline.
- Define and track signals indicating a healthy, high-performing GSI relationship.
- Report regularly on alliance health, pipeline contribution, and strategic progress.
- Identify risks and gaps early and mobilize resources to address them.
What you will bring:
- 15+ years of experience in strategic alliances, enterprise sales, or partner management within data, cloud, or enterprise software.
- Experience managing complex global relationships with major consulting firms or GSIs at senior level.
- Deep understanding of modern data stack and business value of open data infrastructure; experience with dbt, Fivetran, or equivalent preferred.
- Ability to engage credibly at C-suite and partner level within global consulting organizations.
- Strong commercial instincts to identify and develop joint pipeline opportunities.
- Track record as a cross-functional orchestrator influencing sales, engineering, marketing, and operations.
- Exceptional communication and storytelling skills.
- Familiarity with AI, agentic workflows, data governance, and GSI operating models.
- Willingness to travel globally.
What Success Looks Like in Year One:
- Defined joint strategy with GSI signed off at executive level.
- Increased GSI practitioner certifications and platform deployments.
- GSI-sourced pipeline contributing to revenue.
- At least two joint go-to-market campaigns live.
- Client-facing agentic value accelerators delivered.
- Telemetry framework tracking alliance health and pipeline influence.
Perks and Benefits:
- 100% employer-paid medical insurance.
- Generous paid time off including vacation, sick time, parental leave, holidays, and volunteer days.
- RSU stock grants.
- Professional development and training.
- Company virtual happy hours, free food, and team-building activities.
- Monthly cell phone stipend.
- Access to mental health support platform.
Additional Information:
- The role qualifies for Fivetran’s incentive plan with total on-target earnings.
- Compensation range for Denver location: $165,739 to $280,000 USD per year including OTE.
- Remote work from Denver, Colorado, United States.
- Commitment to diversity, equity, inclusion, and accommodations during interview process.
To apply: https://weworkremotely.com/remote-jobs/fivetran-global-alliance-lead-capgemini
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
An Analyst II within the Risk Monitoring Team is responsible for independently managing high-priority and complex investigations in line with relevant policies and processes, supporting the risk assessment and monitoring of our global e-commerce merchants’ portfolio. In this role, you will review alerts generated by our in-house monitoring tools, conduct detailed quantitative and qualitative analyses, exercise sound risk-based judgement, and make informed decisions and well-reasoned recommendations. You will liaise with internal and external stakeholders, clearly communicate the results of your findings, and accurately document investigations in our case management tool. Through your reviews, you will identify potentially fraudulent or high-risk merchants, as well as genuine merchants who may be victims of fraud, and recommend appropriate actions to mitigate risk in both scenarios.
What your responsibilities will be:
- Demonstrate a proficient understanding of acquiring risk and maintain an in-depth working knowledge of card schemes’ rules.
- Conduct comprehensive background checks on merchants and perform in-depth analysis and risk investigations using multiple internal and external resources, with a focus on high-priority and complex cases.
- Complete complex tasks and milestones within tactical initiatives, special projects, and process-improvement activities.
- Assist with quality assurance and mentor Analyst I colleagues by providing guidance and support, particularly on complex investigations.
- Educate merchants and relevant stakeholders on fraud and dispute-management practices to support effective risk mitigation.
- Create and communicate clear reports to relevant stakeholders on merchant risk concerns, investigation outcomes, and recommended actions.
- Use AI tools effectively and responsibly to support research, analysis, documentation, and operational efficiency, while applying appropriate human judgement and oversight.
- Suggest innovative ideas and provide feedback to enhance processes, controls, tools, and infrastructure, striving for continuous improvement in risk-monitoring operations.
What you will need to be successful (skills and competencies)
- Bachelor’s degree, preferably in Risk, Management, Finance, Business, Mathematics, Economics, or a related field, with a minimum of three years of experience in a similar role.
- Demonstrable knowledge or experience in the payment processing industry, e-commerce, acquiring risk, fraud and dispute management, and card schemes’ rules.
- Proficient in managing structured processes and consistently identifying opportunities to streamline approaches and improve operational efficiency.
- Exceptional analytical, critical-thinking, problem-solving, and decision-making skills, with the ability to make informed, risk-based decisions in complex and time-sensitive situations.
- Skilled at working collaboratively and communicating effectively, with the ability to positively influence stakeholders across various departments.
- Capable of adapting to fast-paced and agile settings while managing demanding timelines, priorities, and schedules.
- Proficient in English; additional fluency in French is a plus.
- Demonstrates acute attention to detail, strong organisational skills, and effective time management.
- Strong mentoring and training abilities, with the confidence to guide and support less experienced analysts.
- AI fluent, with the ability to evaluate AI-generated outputs critically and use AI tools effectively and responsibly in risk-monitoring activities.
Experience you will bring to the role:
- As an Analyst II, you are expected to bring your experience in performing relevant analyses and conducting investigations for suspected fraudulent merchants and action flags in a timely manner.
- You should possess strong verbal and written communication skills to document and articulate the requirements, analysis and recommendations in a clear and concise manner to the stakeholders and customers.
- You must have a solution-driven approach with exemplary investigative and critical thinking skills.
- You must also be detail-oriented, capable of multitasking, working independently with little supervision, and possessing good decision-making, time management, and organizational skills.
- You will assist in mentoring and guiding junior analysts, ensuring knowledge transfer and skill development. You should also possess the ability to escalate and resolve complex issues and questions, serving as a primary point of contact for such matters.
- You should demonstrate proven ability to assist in projects and collaborate effectively with cross-functional teams.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Japan; Tokyo
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're looking for an Account Executive to scale our business in Japan — a highly motivated self-starter who is passionate about voice AI and how it's transforming the way businesses build and engage with their customers. We don't just sell a product; we partner with companies to help them create new experiences and unlock value at scale with our breakthrough voice technology. In this role you will:
• Build and manage a growing portfolio of new accounts across industries to help ElevenLabs meet its revenue goals.
• Proactively identify and generate new business opportunities that align with ElevenLabs' product offering and roadmap.
• Run agile, high-velocity outbound and outreach — moving fast from first touch to close.
• Negotiate contracts and close sales in collaboration with the Growth team.
• Develop and maintain a deep, hands-on understanding of ElevenLabs' products and how they map to customer use cases.
• Own KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.
Requirements
• Proven track record of meeting & exceeding sales targets in a fast-paced environment, including self-sourced pipeline.
• 5-7 years of previous experience in sales in a SaaS organisation.
• Strong product intuition — able to learn a technical product deeply and clearly articulate its value to customers. Genuine curiosity about Voice GenAI.
• A proactive, agile operator who moves fast rather than waiting for leads to come in.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organisation.
• A hybrid customer- & product-driven mentality that prioritises client satisfaction and scale.
• High fluency in Japanese; working proficiency in English.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Japanese citizen based in Japan
Mandatory Japanese (native or professional level) and English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
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УдалённоKazakhstan; Armenia; Serbia; Uzbekistan; Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
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УдалённоJapan; Tokyo
УдалённоRemote, Japan; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region