Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applicants from USA time zones only at this time.
Staff AI Engineer
The Opportunity:
At Grafana, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. The Grafana AI teams play a key role in this mission by helping users make sense of complex observability data through AI-driven features. These capabilities reduce toil, lower the barrier of domain expertise, and surface meaningful signals from noisy environments.
What makes our team different is
how
we work: we operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for an AI Software Engineer with a strong software engineering background, a quick iteration mindset, and a passion for experimentation – balanced by a focus on shipping and scaling impactful features that deliver value to users. You’ll work closely with cross-functional teams to develop, test, and ship AI-powered features that contribute to improving infrastructure and observability quality through automation, while also expanding the capabilities of AI agents across the observability stack to assist users with incident response. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
Curious about what it's like to build AI at Grafana? Learn more about the team's philosophy, culture, and approach
here
.
What You’ll Be Doing:
Build and deliver AI solutions: Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and tools.
Rapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks.
Collaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflows.
Utilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflows.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What Makes You a Great Fit:
Strong engineering skills: Solid experience building production software systems (backend and / or full stack). You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with peers, product managers, and designers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Requirements:
Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Bonus Points For:
Experience building or working with agent frameworks or multi‑agent workflows.
Experience with infrastructure / devops related tooling: Kubernetes, Docker, Terraform or similar for deployments.
Familiarity with model fine-tuning techniques.
Experience building observability tooling.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD 174,986
- USD 220,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
United States (Remote); This is a remote opportunity and we would be interested in applicants from USA time zones only at this time; Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows
Location: Worldwide
Workplace: hybrid
Guest Service Supervisor
Reports to : Guest Service Manager
Responsibilities :
· Front Desk Operations: Supervise the Front Desk team and Bell staff. Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes.
· Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay.
· Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment.
· Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships.
· Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices.
· Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks.
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Profile :
· Previous experience in a leadership Front Office role, preferably in a luxury ship and luxury hotel setting;
· Proficiency in English and Arabic is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
· Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
· Proven leadership and supervisory skills, with the ability to motivate and develop a team;
· Strong organizational and multitasking abilities with exceptional attention to detail;
· Problem-solving skills and the ability to handle guest complaints and concerns with professionalism and empathy;
· Familiarity with front office operations, shipboard property management systems, and front office software’s, including Otalio and MXP is a plus;
· Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
· Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Length of contract :
4 months on / 2 months off
Embarkation as soon as possible
Location: Athens, Greece
D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.
We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value.
We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Athens.
Tasks and Responsibilities
Provide first and second level IT support (hardware, software, mobile devices, and peripherals)
Act as the primary onsite point of contact for end-user IT issues
Troubleshoot incidents and service requests via ticketing system (ServiceNow)
Deliver prompt and professional user support (desk-side and remote)
Document all activities and resolutions accurately in the ticketing system
Support IT onboarding for new employees (equipment setup, user guidance)
Maintain and contribute to knowledge base documentation
Support continuous service improvement initiatives
Requirements
Fluent English and Greek (written and spoken)
Minimum 2+ years of experience in IT support / onsite support role
Strong troubleshooting skills in Windows environment and standard IT tools
Experience with ticketing systems (e.g., ServiceNow)
Excellent communication and customer-oriented mindset
Ability to work independently in an onsite client environment
Well-organized, reliable, and detail-oriented
Experience in regulated environments (e.g., GxP) is a plus
Ability to provide a clean criminal record extract (not older than 3 months)
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA? Join us and help deliver IT where it counts.
Athens, Greece
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Location: Thuwal, Saudi Arabia
Eram Talent
is seeking an experienced and passionate
Coral Husbandry Technician Supervisor
to support the
KAUST Coral Restoration Initiative (KCRI)
, one of the world's largest coral reef conservation and restoration programs. Reporting to the
Coral Husbandry Specialist
, the role is responsible for supervising coral husbandry operations, co-culture systems, and fish husbandry activities to maximize coral production for reef restoration. The successful candidate will oversee daily nursery operations, ensure the highest standards of coral care and aquatic husbandry, supervise technical staff, and contribute to the successful implementation of advanced coral restoration techniques. The ideal candidate has extensive experience in coral husbandry, coral sexual and asexual reproduction, aquaculture, and marine conservation, with the ability to work in remote project environments.
Key Responsibilities
Supervise daily coral husbandry, co-culture, and fish husbandry operations to ensure optimal coral growth and production.
Implement advanced coral restoration techniques, including coral sexual and asexual reproduction methodologies.
Manage coral nursery operations while maintaining the highest standards of cleanliness, animal welfare, and operational efficiency.
Monitor coral health, identify and diagnose coral diseases, and implement appropriate corrective actions.
Supervise and support husbandry technicians to ensure compliance with established husbandry procedures and quality standards.
Develop, maintain, and update Standard Operating Procedures (SOPs), operational records, and production documentation.
Coordinate daily activities with the Coral Husbandry team, management, and multidisciplinary project stakeholders.
Support the successful delivery of nursery operational readiness, commissioning, and ongoing coral production programs.
Monitor and maintain aquatic life support systems, water quality, and environmental conditions.
Participate in diving operations to support coral monitoring, maintenance, and restoration activities when required.
Attend project meetings and provide operational updates and technical input.
Ensure compliance with Health, Safety, and Environmental (HSE) policies and report incidents, hazards, and near misses promptly.
Contribute to continuous improvement initiatives to enhance coral production, nursery operations, and restoration outcomes.
Requirements
Qualifications & Requirements
Bachelor's degree or higher in Marine Biology, Marine Science, Aquaculture, Environmental Science, or a related discipline.
Minimum of
3 years of hands-on experience
in coral husbandry with a strong emphasis on coral sexual reproduction.
Proven experience in coral propagation, co-culture husbandry, fish husbandry, and aquaculture operations.
Strong understanding of aquatic life support systems, coral health management, and marine husbandry practices.
Experience supervising technical teams in marine, aquarium, aquaculture, or coral restoration environments.
Proficiency in Microsoft Office, Microsoft Teams, SharePoint, and digital documentation systems.
Excellent communication, documentation, analytical, and problem-solving skills.
Previous experience working in remote or project-based environments is highly desirable.
Middle East experience and Arabic language skills are advantageous but not mandatory.
Willingness to relocate to a remote project location and participate in diving activities as required.
Location: Hong Kong
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Sales Engineer, Technical Account Manager, Sales, Account Managers, Merchant Configuration, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
Qualifications
What we’re looking for
- Up to 3 years of development or technical support experience in a Tech/FinTech company
- Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology) is desirable or equivalent practical experience in internet technologies and technical processes.
- Have payments, solutioning, and service experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships with internal and external parties
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in English and Chinese (Cantonese & Mandarin)
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Position Overview
ESS is seeking a highly experienced
HSEC Manager
to lead all Health, Safety, Environment, and Community (HSEC) functions In Kazakhstan.
The HSEC Manager will ensure full compliance with Kazakhstan regulatory requirements and alignment with international best practices, including the standards of the
International Finance Corporation (IFC)
where applicable.
This role is critical in safeguarding workforce safety, environmental protection, regulatory compliance, and maintaining strong relationships with local communities and stakeholders.
Key Responsibilities
Health & Safety
Develop, implement, and maintain the site Health & Safety Management System.
Ensure compliance with national occupational health and safety regulations.
Lead risk assessments, Job Safety Analyses (JSAs), and incident investigations.
Due diligence.
Monitor and report on safety KPIs (LTIFR, TRIR, near misses).
Promote a strong safety culture across employees and contractors.
Oversee contractor HSE performance and enforce site safety standards.
Develop emergency preparedness and response plans.
Environmental Management
Ensure compliance with environmental permits and regulatory requirements.
Oversee implementation of ESIA commitments and Environmental & Social Management Plans.
Supervise environmental monitoring programs (water quality, air emissions, waste management, noise, biodiversity).
Ensure proper hazardous materials and tailings management (if applicable).
Prepare regulatory and internal environmental reports.
Lead environmental audits and inspections.
Community & Social Management
Support implementation of stakeholder engagement strategies.
Oversee community grievance mechanisms.
Ensure project activities minimize impacts on surrounding communities.
Coordinate community development initiatives in collaboration with management.
Maintain constructive relationships with local authorities and community leaders.
Governance & Reporting
Ensure alignment with IFC requirements where project financing applies.
Prepare HSEC reports for senior management and regulatory authorities.
Support external audits and lender reviews.
Develop continuous improvement plans based on HSEC performance data.
Maintain accurate documentation and compliance records.
Qualifications & Experience
Bachelor’s or Master’s degree in Environmental Science, Occupational Health & Safety, Mining Engineering, or related field.
Minimum 5 to 10 years of HSEC experience in industrial, environment, mining or heavy industrial projects.
Strong knowledge of Kazakhstan regulatory framework.
Experience in projects aligned with IFC standards is an advantage.
Fluent in English ; French is an asset.
Strong leadership and team management skills.
Core Competencies
Strong leadership and decision-making
Operational risk management
Regulatory compliance expertise
Stakeholder engagement skills
High level of integrity and accountability
Ability to work in remote site environments
Location: Al Jubail, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent, a division of ERAM Group, is seeking a skilled Control Room Operator to join our team in the Oil & Energy industry. As an independent Talent Acquisition Consultancy, Eram Talent is dedicated to providing outstanding recruitment solutions that satisfy the needs of our clients. With a global reach and network, we specialize in attracting high-potential professionals with sophisticated skills from various industries, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.
As a Control Room Operator, you will play a crucial role in ensuring the smooth operation of control systems within the oil and energy sector. Your responsibilities will include monitoring, operating, and maintaining control panels, systems, and equipment to regulate and optimize production processes. You will collaborate closely with technicians, engineers, and other team members to achieve operational excellence while adhering to safety guidelines and industry regulations.
Responsibilities
Monitor and operate control systems, including control panels, consoles, and computer systems, to manage and regulate the production process
Adjust variables such as temperature, pressure, and flow rates based on operational requirements
Perform routine checks on equipment and ensure proper functioning of all systems
Identify and resolve any issues or abnormalities that may arise during operations
Coordinate with technicians, engineers, and other staff to implement necessary adjustments or repairs
Prepare and maintain records, logs, and reports detailing operational activities, incidents, and equipment performance
Comply with safety regulations, standard operating procedures, and industry best practices to ensure a safe working environment
Requirements
Proven experience as a Control Room Operator in the Utility Industries
Strong knowledge of control systems, including consoles, panels, and computer-based systems
Familiarity with process plant operations, including pumps, compressors, turbines, and other equipment
Excellent problem-solving and troubleshooting skills
Ability to interpret technical drawings, diagrams, and procedures
Proficient in using computer systems, data entry, and software applications for control operations
Exceptional attention to detail and ability to work under pressure in a fast-paced environment
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Ready to level up your career? Join
PlayStation
as a
Senior Software Engineer
focused on
Platform Data Reliability
and
Automation
and help drive innovation at the forefront of interactive entertainment. You’ll be part of a world-class engineering team focused on building seamless, scalable experiences for millions of players around the globe.
At PlayStation, we’re known not only for delivering exceptional gaming experiences but also for fostering a top-tier engineering environment centered on
innovation, creativity, and technical excellence
. We welcome passionate engineers who thrive on solving complex problems and are aligned with our vision of shaping the future of play.
Role Overview:
We are seeking a
Senior Software Engineer (Platform Data Reliability & Automation)
to play a critical role in building, automating, and operating scalable data platforms with a strong emphasis on
Infrastructure as Code (IaC)
and
cloud technologies
.
This role focuses on the
reliability
and
automation
of
NoSQL, Streaming, and Caching services
across
AWS and GCP
environments. You’ll design robust automation frameworks, ensure high availability, and partner with product and platform teams to deliver resilient, highly available infrastructure supporting billions of transactions and millions of players globally.
By embracing
Development
&
DBRE principles
, driving
automation-first practices
, and applying
AI/ML where applicable
, you’ll enhance system uptime, reduce manual toil, and enable velocity for engineering teams across PlayStation.
You'll work closely with platform and product teams to ensure seamless integration and delivery of high-performance, scalable solutions across
PlayStation's
global ecosystem. Your contributions will directly support the reliability, scalability, and operational excellence of our data platform powering millions of players worldwide.
Responsibilities:
Design
and
implement
Infrastructure as Code (
IaC
) and
automate
the provisioning, monitoring, scaling, and lifecycle management of NoSQL, Streaming, and Caching platforms (e.g., Cassandra, Aerospike, Kafka, Redis).
Drive end-to-end
automation
to enable repeatable, reliable, and self-service deployment of data services across cloud and hybrid environments.
Ensure high availability, scalability, and resiliency of the
platform data solutions
.
Define and enforce
SLIs, SLOs, and error margins
for data platforms to drive reliability engineering practices.
Build highly
performant
,
self-healing
systems, automated failover, and auto scaling solutions for databases and streaming platforms.
Develop observability solutions (metrics, logging, tracing) for
Cassandra, Aerospike, Redis, and Kafka/MSK
to ensure proactive issue detection.
Partner with engineering and platform teams to provide
reliable
,
scalable
, and
performant
data services.
Lead incident response for critical database/caching/streaming issues and drive root cause analysis with permanent automated fixes.
Explore and apply
AI-driven approaches to automation
(e.g., anomaly detection, predictive scaling, automated remediation) to enhance operational efficiency.
Drive and implement
best practices, procedures, operational playbooks
to
facilitate knowledge sharing
and support continuous improvement
across global teams
Mentor junior engineers and influence best practices in
automation, distributed systems, and database reliability
.
Skills and Qualifications:
Bachelor's or Master's degree in Computer Science or a related field
6+ years of software development and DBRE experience, with at least 3+ years focused on
Go
and Infrastructure As Code with an emphasis on automation
.
Deep proficiency in
Go (Golang)
, with the ability to write performant, idiomatic, and maintainable code for production-scale systems
Proven experience designing
modular, domain-driven architectures
in
Go
, supporting large and complex backend services
Expertise with
infrastructure-as-code tools
such as
Terraform, Ansible.
Deep
expertise
operating large-scale
NoSQL
,
caching
and
streaming platforms
(Apache Kafka, Redis, AWS MSK, etc) including tuning, compaction strategies, repair operations, backup/recovery, and performance optimization.
Solid understanding of
Linux internals, networking, and storage systems
.
Experience building, deploying and operating
stateful workloads
on
Kubernetes
, including automation and lifecycle management of database and streaming platforms.
Hands-on experience with AWS and/or GCP, including managed services such as MSK, DynamoDB, ElastiCache, or equivalent technologies.
Strong problem-solving and analytical skills, with a passion for
automation and distributed systems reliability
.
Excellent communication and collaboration skills, with experience mentoring and influencing peers
across diverse teams
Experience building internal developer platforms, self-service infrastructure, or platform engineering solutions that improve developer productivity and operational efficiency.
Prior use of
Go
for infrastructure automation, control plane services, or SRE-focused tooling is a plus
Experience leveraging AI/ML and Generative AI technologies to improve infrastructure automation, operational workflows, incident management, observability, or developer productivity is a huge plus.
Certification in relevant technologies (e.g., AWS Certified Database - Specialty) is a plus
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for Engineering Managers to lead engineering teams across Supabase. Teams range from developer-facing surfaces, core backend services, Platform, EngOps, and Databases.
This is a single pipeline for engineering management. As we get to know your background, we'll match you to the team where your experience and interests overlap most strongly. The Engineering Manager is a people, delivery, and technical role. Although we don’t expect managers to contribute to code directly, we do expect you to participate in design discussions and to be involved in setting the bar for engineering quality and best practices.
This is a new role at Supabase. We've historically optimised for technical excellence on every axis, including leadership. As our engineering org grows, people leadership has become just as critical, and the Engineering Manager role exists to reflect that. You'll be shaping what this role looks like from day one.
WHAT YOU'LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Handle people admin (leave, time off, etc.) for your team.
Hiring
- Own the hiring plan for your team and act as Hiring Manager. First round of interviewer for all roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery & Roadmap
- Own the team's roadmap and project management (Linear), driving accountability and clear milestones.
- Manage workflow intake and Slack triage. These are the team’s primary inboxes for cross-team requests. You decide what gets routed where, prioritized, or pushed back on.
- Own the team's weekly updates and keep stakeholders aligned without creating overhead.
- Organize effort against support tickets and maintain the team's SLO.
- Surface risks, dependencies, and tradeoffs early and clearly to leadership.
Incident Commander
- Train as an Incident Commander. Drive coordination, resolution, and post-incident follow-up.
- Lead blameless post-incident reviews
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed engineering teams at a cloud, SaaS, or developer tools company. Experience with developer tools or databases is a strong preference, but we'll consider any sufficiently technical background where you can demonstrate the ability to ramp on a new domain.
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.
- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.
- Are comfortable with ambiguity and capable of building structure where there isn't much.
- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.
- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Thuwal, Saudi Arabia
Eram Talent
is seeking a proactive and detail-oriented
IT Administrative Analyst
to support the day-to-day administration, reliability, and continuity of digital systems, user devices, and classroom technology. Reporting to the Operations Manager, the role is responsible for managing IT systems, supporting end users, maintaining digital platforms, coordinating hardware and audio-visual technologies, and ensuring operational readiness across the school environment. The successful candidate will also provide operational support to cross-functional teams, contributing to the efficient delivery of academic and administrative activities. The ideal candidate has experience in IT systems support, device management, and digital operations, preferably within an educational environment.
Key Responsibilities
Administer and support core digital platforms, including Student Information Systems (SIS), Learning Management Systems (LMS), Google Workspace, and communication platforms.
Manage user accounts, permissions, and system access while ensuring compliance with security and data protection policies.
Monitor system performance, troubleshoot technical issues, and escalate incidents when required.
Configure, deploy, maintain, and support school-owned devices, including laptops, iPads, and shared peripherals.
Coordinate device inventory, repairs, warranties, replacements, and lifecycle management.
Provide operational support for classroom and shared-space audio-visual systems, including projectors, displays, sound systems, and conferencing equipment.
Support technology setup and troubleshooting for lessons, meetings, school events, and assemblies.
Assist with academic year preparation, including user onboarding, class creation, device allocation, and system configuration.
Maintain accurate documentation of systems, devices, licences, warranties, and vendor support activities.
Coordinate with external vendors for hardware, software, and AV support services.
Support continuity planning, system security, and incident response in accordance with organisational policies.
Collaborate with Academic, Admissions, HR, Finance, and Operations teams to support digital and operational requirements.
Assist with reporting, operational coordination, and technology-related projects across the organisation.
Ensure compliance with safeguarding, data protection, confidentiality, and acceptable use policies.
Requirements
Qualifications & Requirements
Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field.
Minimum 7 Years of Experience in IT support, systems administration, or digital operations.
Hands-on experience supporting laptops, iPads, and end-user devices.
Familiarity with Google Workspace, Student Information Systems (SIS), Learning Management Systems (LMS), or similar platforms.
Experience supporting audio-visual equipment and classroom technology is an advantage.
Strong organisational, documentation, and problem-solving skills.
Excellent communication and interpersonal skills with the ability to support non-technical users.
Previous experience in an educational or school environment is preferred.
Location: Hong Kong, Hong Kong SAR
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong
.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for an experienced engineering leader to join our Mobile team and drive high-quality product delivery across iOS and Android. In this role, you will lead and grow a team of mobile engineers, set technical direction, and work closely with cross-functional partners to ship features that serve millions of users globally. We are actively embedding AI into how our teams build and operate and we're looking for a leader who embraces that shift and brings others along with them.
What You'll Be Doing
Lead, mentor, and develop a mobile engineering team, driving ownership and accountability across project milestones.
Provide hands-on technical guidance on mobile development, architecture, and engineering best practices.
Champion the adoption of AI tools and workflows across the team - from code generation and review to testing and incident analysis with a goal to raise the quality and velocity of delivery.
Own end-to-end delivery of mobile features and initiatives, ensuring quality, timelines, and alignment with business objectives.
Collaborate with Product Managers, Designers, Backend Engineers, and other stakeholders to align on goals and execute effectively.
Serve as the go-to technical expert for complex mobile challenges, maintaining the robustness and scalability of our applications.
What We Look For In You
8+ years of mobile engineering experience, with at least 3 years in a team lead or management role.
Proven ability to lead and grow engineering teams, with strong judgement and a high level of drive.
Solid technical expertise in iOS or Android development, with a good understanding of the broader mobile ecosystem.
Actively uses AI tools in your engineering workflow - you don't just know about them, you've integrated them into how you and your team work.
Strong communicator who can align cross-functional teams and work effectively across stakeholders at different levels.
Comfortable navigating ambiguity and making sound technical and product decisions in a fast-paced environment.
Nice-To-Haves
Experience shipping AI-powered features in a mobile product - personalisation, intelligent search, on-device inference, or similar.
Experience in fintech, crypto, or other high-scale consumer app environments.
Familiarity with mobile performance optimisation at scale.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for an experienced engineering leader to join our Mobile team and drive high-quality product delivery across iOS and Android. In this role, you will lead and grow a team of mobile engineers, set technical direction, and work closely with cross-functional partners to ship features that serve millions of users globally. We are actively embedding AI into how our teams build and operate and we're looking for a leader who embraces that shift and brings others along with them.
What You'll Be Doing
Lead, mentor, and develop a mobile engineering team, driving ownership and accountability across project milestones.
Provide hands-on technical guidance on mobile development, architecture, and engineering best practices.
Champion the adoption of AI tools and workflows across the team - from code generation and review to testing and incident analysis with a goal to raise the quality and velocity of delivery.
Own end-to-end delivery of mobile features and initiatives, ensuring quality, timelines, and alignment with business objectives.
Collaborate with Product Managers, Designers, Backend Engineers, and other stakeholders to align on goals and execute effectively.
Serve as the go-to technical expert for complex mobile challenges, maintaining the robustness and scalability of our applications.
What We Look For In You
8+ years of mobile engineering experience, with at least 3 years in a team lead or management role.
Proven ability to lead and grow engineering teams, with strong judgement and a high level of drive.
Solid technical expertise in iOS or Android development, with a good understanding of the broader mobile ecosystem.
Actively uses AI tools in your engineering workflow - you don't just know about them, you've integrated them into how you and your team work.
Strong communicator who can align cross-functional teams and work effectively across stakeholders at different levels.
Comfortable navigating ambiguity and making sound technical and product decisions in a fast-paced environment.
Nice-To-Haves
Experience shipping AI-powered features in a mobile product - personalisation, intelligent search, on-device inference, or similar.
Experience in fintech, crypto, or other high-scale consumer app environments.
Familiarity with mobile performance optimisation at scale.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Engineer.
About the job
The Compliance Experiences team sits at the heart of the Twilio platform, owning two critical domains: Phone Numbers and Compliance (KYC).
In 2026, "getting a phone number" is no longer a simple API call; it requires sophisticated orchestration across global phone number inventory, real-time identity verification, regulatory compliance, and operational tooling at massive scale.
Twilio’s KYC Platform, the gateway to accessing all of Twilio’s communication APIs, enables customers to securely provision and operate communication services globally while navigating complex, constantly evolving regulatory requirements.
As a Principal Engineer (P5), you will own the technical strategy for a platform that processes millions of requests. You will be expected to pioneer AI-driven development workflows using LLMs and agentic agents to accelerate code generation, automate architectural reviews, and synthesize complex global telecommunications regulations into executable logic. Your mission is to collapse the distance between a great idea and a production ready feature.
Responsibilities
In this role, you’ll:
DRAW THE OWL:
Lead the architecture and long-term technical roadmap, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale.
ACCELERATE WITH AI:
Lead by example in using AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping. You will be measured on your ability to amplify your own output and the team's velocity through AI augmentation.
BE AN OWNER:
Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security.
WEAR THE CUSTOMER’S SHOES:
Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows.
EMPOWER OTHERS:
Mentor and uplift senior and staff engineers. Foster a culture of technical curiosity, ownership, and continuous learning. Teach the team how to move from "writing code" to "reviewing and orchestrating AI-generated logic" without sacrificing security or quality.
RUTHLESSLY PRIORITIZE:
Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities and lead the team through complex production incidents with a focus on long-term remediation.
WRITE IT DOWN:
Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
16+ years of experience
designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems.
Expert Proficiency
in
Java or Go
, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka).
Architectural Mastery:
Deep experience with cloud-native infrastructure (
AWS
preferred), microservices patterns, and designing "five-nines" (99.999%) resilient systems.
AI-Native Workflow:
Demonstrated experience using AI tools to significantly accelerate software delivery. You should be comfortable discussing how you use LLMs for architectural brainstorming, debugging, and code synthesis.
API Excellence:
A track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience.
Data Savvy:
Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark).
Infrastructure as Code:
Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms.
Leadership:
Proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority.
Desired:
Telecom Domain Expertise:
Experience with telephony protocols, local number porting (LNP), or global regulatory compliance frameworks.
Platform Thinking:
Experience building "internal platforms" that enable other developer teams to move faster.
Agentic Systems:
Experience building or integrating AI agents into internal developer platforms or automated ops workflows.
Location
This role will be remote across USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188,240.00 - $235,300.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280.00 - $249,100.00.
Based in the San Francisco Bay area, California: $221,360.00 - $276,700.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until
30th November, 2026,
but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff Software Engineer.
About the job
The Compliance Experiences team sits at the heart of the Twilio platform, owning two critical domains: Phone Numbers and Compliance (KYC).
In 2026, "getting a phone number" is no longer a simple API call; it requires sophisticated orchestration across global phone number inventory, real-time identity verification, regulatory compliance, and operational tooling at massive scale.
Twilio’s KYC Platform, the gateway to accessing all of Twilio’s communication APIs, enables customers to securely provision and operate communication services globally while navigating complex, constantly evolving regulatory requirements.
As a Staff Software Engineer (P4), you will be a key technical leader for a platform that processes millions of requests. You will build innovative solutions while working closely with Twilio partners to ensure alignment. You will lead the technical design and influence the strategic direction that shapes Twilio’s compliance footprint. You will collaborate with cross functional teams and stakeholders across Twilio who rely on your team's APIs, services, and tooling to operate efficiently.
You will embrace AI-driven development workflows, using LLMs and agentic tools to accelerate code generation, improve test coverage, and translate complex regulatory requirements into executable logic. Your mission is to turn ambitious designs into production-grade features.
Responsibilities
In this role, you’ll:
DRAW THE OWL:
Lead the architecture and long-term technical roadmap, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale.
ACCELERATE WITH AI:
Lead by example in using AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping. You will be measured on your ability to amplify your own output and the team's velocity through AI augmentation.
BE AN OWNER:
Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security.
WEAR THE CUSTOMER’S SHOES:
Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows.
EMPOWER OTHERS:
Mentor and uplift senior and staff engineers. Foster a culture of technical curiosity, ownership, and continuous learning. Teach the team how to move from "writing code" to "reviewing and orchestrating AI-generated logic" without sacrificing security or quality.
RUTHLESSLY PRIORITIZE:
Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities and lead the team through complex production incidents with a focus on long-term remediation.
WRITE IT DOWN:
Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
12+ years of experience
designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems.
Expert Proficiency
in
Java or Go
, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka).
Architectural Mastery:
Deep experience with cloud-native infrastructure (
AWS
preferred), microservices patterns, and designing "five-nines" (99.999%) resilient systems.
AI-Native Workflow:
Demonstrated experience using AI tools to significantly accelerate software delivery. You should be comfortable discussing how you use LLMs for architectural brainstorming, debugging, and code synthesis.
API Excellence:
A track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience.
Data Savvy:
Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark).
Infrastructure as Code:
Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms.
Leadership:
Proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority.
Desired:
Telecom Domain Expertise:
Experience with telephony protocols, local number porting (LNP), or global regulatory compliance frameworks.
Platform Thinking:
Experience building "internal platforms" that enable other developer teams to move faster.
Agentic Systems:
Experience building or integrating AI agents into internal developer platforms or automated ops workflows.
Location
This role will be remote and based in the British Columbia, Alberta, Ontario - Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation:
Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Base Pay:
$160,320.00 -
$200,400.00
Bonus : 15% of base pay
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until
30th November, 2026,
but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Dubai
Workplace: hybrid
About the role:
IT Compliance sits at the intersection of technology, regulation, and business — translating regulatory obligations into controls that work in a fast-moving fintech environment. This role owns IT audit readiness, gap assessments, and day-to-day IT Compliance work.
Responsibilities:
Take ownership of preparation and coordination of IT audits, supervisory reviews, and regulatory information requests, ensuring timely, accurate, and complete delivery of required evidence.
Conduct IT compliance and control gap assessments against local regulatory requirements, internal policies, and recognized industry best practices.
Identify compliance gaps, control weaknesses, and technology risks; define, execute, and track remediation and corrective action plans in collaboration with IT, Security, Risk, and Compliance teams.
Support the development, implementation, and ongoing maintenance of IT, cybersecurity, and information security policies, standards, and procedures aligned with regulatory expectations.
Act as a subject-matter expert on IT compliance and technology risk requirements, translating regulatory and supervisory expectations into practical, implementable controls.
Maintain accurate, complete, and audit-ready documentation for all IT compliance activities, including policies, procedures, risk assessments, and evidence repositories.
Support ongoing interactions with regulators and external auditors on technology, cybersecurity, and operational resilience topics.
Requirements:
4–6+ years of experience in IT compliance, IT audit, technology risk management, or related fields within regulated environments.
Strong understanding of regulatory expectations applicable to financial institutions in the UAE, particularly in the areas of: IT governance and oversight, Information security and cybersecurity controls, Technology risk management, Data protection and data residency, Access management, change management, and incident management, Business continuity and disaster recovery (BCP / DR).
Proven hands-on experience conducting IT and cybersecurity gap assessments and defining remediation plans aligned with regulatory and supervisory expectations.
Solid knowledge of internationally recognized IT and security frameworks (e.g. ISO 27001, NIST, COBIT) and ability to apply them in a regulatory context.
Experience supporting regulatory inspections, supervisory reviews, or external IT audits, including evidence preparation and issue remediation.
Ability to work independently on complex compliance topics, manage multiple priorities, and drive remediation activities to completion.
Strong communication and stakeholder management skills, with the ability to clearly explain technical and regulatory requirements to non-technical audiences.
Fluent English is required;
Strong analytical and risk-based mindset with high attention to detail.
What you will get in return:
Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus:
Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Worldwide
Workplace: hybrid
VIP SERVICES CONCIERGE
Department / Section:Hotel / Guest Services
Reports to:VIP Services Manager
The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise;
Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Documentation related to the position
Contract: 4months on / 2 off
Start date – For Pooling purposes
Location: Worldwide
Workplace: hybrid
VIP SERVICES MANAGER
Department / Section:Hotel / VIP Services
Reports to:Guest Services Manager
The VIP Services Manager will provide exceptional personalized service to VIP guests, ensuring their unique needs and preferences are met throughout their cruise experience. You will oversee a team dedicated to delivering a high level of service, coordinating VIP activities and ensuring a seamless and memorable journey for these esteemed guests. This role requires strong leadership skills, attention to detail, and the ability to create a luxurious and exclusive atmosphere onboard.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Training and Development: Conduct regular training sessions for the VIP Services team to enhance their skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as VIP Services Manager or similar role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
Proven leadership and managerial skills, with the ability to motivate, develop and ensure service excellence within a team;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and coordinate with various ship departments;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Contract: 4 months on / 2 off
Start date – For Pooling purposes
Location: Japan (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Senior Enterprise
Account Executive, Acquisition
who will be responsible for prospecting and closing new business across
Japan
. You will identify, nurture and close opportunities with new customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
Familiarity with open source technology is a significant advantage
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Located in: Tokyo, Japan
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal.
Compensation & Rewards:
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
ГибридМожно работать из любой страны
Thuwal, Saudi Arabia
ОфисГеография найма не уточнена
География найма не уточнена
seniorUnited States, San Diego, CA
УдалённоRemote, Global
Thuwal, Saudi Arabia
География найма не уточнена
Singapore, Singapore
УдалённоRemote - US
УдалённоRemote - Canada
ГибридseniorDubai
ГибридМожно работать из любой страны
ГибридМожно работать из любой страны
Japan (Remote)
Все вакансии в одном месте - страница 71 · Job Hunters