Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
About the Opportunity
We’re continuously meeting product design talent interested in shaping the future of centralized exchange products at OKX.
Our CEX Product Design team works across
Manual Trading, Trading Strategy, Social & VIP, Growth, and Institutional
products. Depending on your experience, interests, and our current hiring needs, we’ll explore relevant opportunities across different teams and levels.
We design products for complex, fast-moving financial environments. Our work spans high-frequency and high-consideration user journeys, data-dense interfaces, trading and investment decisions, social experiences, and products serving both individual and institutional customers. Designers partner closely with Product, Engineering, Research, Content Design, Data, and other functions from early exploration through delivery and iteration. We care about interaction quality and visual craft, but also expect designers to understand the product deeply, navigate constraints, and influence the decisions that shape the customer experience.
Depending on team needs and your interests, your work may focus on:
Manual Trading
— helping customers discover markets, analyze information, place and manage trades, and understand their positions.
Trading Strategy
— designing tools and workflows that help customers create, discover, evaluate, and manage trading strategies.
Social & VIP
— building differentiated experiences for social trading, communities, creators, and high-value customers.
Growth
— improving acquisition, activation, engagement, retention, and cross-product discovery across the customer journey.
Institutional
— designing sophisticated, efficient, and trustworthy products for professional and institutional customers.
What You’ll Be Doing
The scope of the role will vary according to your experience and area of ownership. You may:
Design clear, intuitive, and trustworthy experiences for complex and data-intensive products.
Turn customer insights, product strategy, business goals, and technical constraints into coherent user journeys and detailed interactions.
Work across the end-to-end design process, from problem framing and early exploration to prototyping, delivery, validation, and iteration.
Create user flows, information architecture, wireframes, prototypes, and production-ready designs with a high level of interaction and visual craft.
Partner closely with Product and Engineering to evaluate trade-offs, resolve ambiguity, and take work from concept through implementation.
Use qualitative research, product analytics, experimentation, and market understanding to inform and evaluate design decisions.
Present your work clearly, explain the reasoning behind your decisions, and use feedback to improve the outcome.
Contribute to consistent, scalable experiences across platforms, markets, and product areas.
Help strengthen design quality, collaboration, and customer-centered decision-making across the organization.
At more senior levels, you’ll be expected to define product and design direction, lead ambiguous cross-functional initiatives, influence decisions across teams, and raise the quality of design practice.
What We Look For In You
Experience designing and delivering digital products. We hire across multiple levels, and assess experience according to the scope, complexity, autonomy, and impact demonstrated in your work.
A portfolio that shows how you frame problems, explore alternatives, make decisions, craft interactions, and measure or evaluate outcomes—not only final screens.
Strong product thinking and the ability to connect customer needs with business goals and technical realities.
Strong interaction design and information architecture skills, especially for complex workflows or data-rich interfaces.
A high standard of visual craft and attention to detail.
Experience collaborating closely with Product and Engineering throughout the product development lifecycle.
The ability to communicate clearly, explain your reasoning, and build alignment with cross-functional partners.
Comfort working through ambiguity, changing priorities, and incomplete information.
The ability to take ownership, follow through on details, and help teams turn ideas into shipped experiences.
Genuine interest in learning about centralized exchange products and the customers who use them.
Nice to Haves
Experience designing products in trading, investment, fintech, crypto, or other complex financial domains.
Experience with data-intensive products, professional tools, marketplaces, or high-stakes customer journeys.
Experience using research, experimentation, and product analytics to guide design decisions.
Experience designing for customers across multiple markets, cultures, languages, or regulatory environments.
Experience contributing to or working with a mature design system across platforms.
At senior or staff level, experience mentoring designers, leading cross-team initiatives, or raising design quality beyond your immediate product area.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-EW1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Japan; Tokyo
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
PURPOSE OF THE ROLE
The Integrated Supply Chain Manager owns the end-to-end demand-to-delivery cycle for the market, bringing together demand planning/S&OP and logistics/order management into a single point of accountability.
The role supports overall business revenue and profit delivery through rigorous management of demand signals across product and customer channels, and through efficient logistics, fulfilment and order management execution.
The role partners Commercial leadership and works across multi-functional teams — Sales, Marketing, Finance, Logistics and Supply Planning — to assure alignment and sufficiency in the business plans to deliver anticipated demand, while ensuring smooth supply chain operations and best-in-class customer service.
This requires balancing every aspect of the supply chain: managing inventory levels and cost-to-serve, minimizing shortages, and delivering a responsive supply chain through high demand forecast accuracy and OTIF delivery performance, in adherence with global process design and regional/market strategy.
KEY RESPONSIBILITIES
1. Demand Planning & S&OP
▪ Deliver the Demand Management process: generate a consensus forecast of phased demand at the appropriate planning level on a 12 to 18months horizon, owning enrichment of the forecast to create and publish a consensus.
▪ Execute monthly demand management cycles; co-pilot the commercial leader to drive the Demand Review (DMR) with commercial teams, gain approval of the recommended forecast, and define risks, opportunities and the actions commercial teams will take to drive or influence demand.
▪ Collaborate with statistical modellers on historical data cleansing to ensure data accuracy as a foundation for reliable statistical forecasts, recording all adjustments and assumptions (channel trends, seasonality, promotions).
▪ Analyze multiple variables to shape the demand forecast — shipment/sell-in, POS/sell-out, share, promotional plans, cannibalisation — and collaborate with Sales and Marketing on activity plans and promotional effectiveness.
▪ Own Demand Management KPIs (Mixed Error, Forecast Bias, FVA), leading forecast accuracy improvement plans through root cause analysis and action planning with demand planners, brand and sales teams.
▪ Ensure phased consensus forecast numbers are aligned with financial numbers and proactively communicate demand changes to the regional supply/demand planning organisation, working through service and inventory impacts.
2. Logistics, Fulfilment & Order Management
▪ Formulate, execute and continuously optimise logistics strategy across warehousing, transportation and order fulfilment to ensure On-Time-In-Full (OTIF) delivery.
▪ Oversee day-to-day fulfilment and order management operations — order entry, verification and processing in SAP/ERP — to meet performance, cost-to-serve, warehouse accuracy and inventory turnover targets.
▪ Act as escalation point for customer and sales enquiries on order status, delivery schedules and product availability, partnering with the warehouse and 3PL network to ensure stock availability.
▪ Lead implementation and testing of new order management and logistics systems and process upgrades and maintain SOPs and business continuity/recovery plans.
3. Vendor, Stakeholder & Regional Alignment
▪ Build strong vendor and 3PL partnerships through performance evaluations, service-level negotiations and cost-efficiency initiatives.
▪ Partner with category planners to reconcile brand forecasts with regional plans and collaborate with the regional Demand Planning and Global Supply Chain/Logistics teams to deliver a seamless plan-to-delivery outcome.
▪ Support the market's business planning process in partnership with the local Leadership Team and contribute to product rationalisation and portfolio optimisation.
4. Process & Performance Management
▪ Drive continuous improvement of daily, weekly and monthly routines within the cross-functional operational team (Marketing, Sales, Supply/Demand Planning, Logistics) to optimise end-to-end supply chain performance, service to customer and customer experience.
▪ Drive performance improvement through KPI management — Mixed Error, Forecast Bias, Demand Plan Stability, OTIF, cost-to-serve — challenging local teams and setting targets, supported with clear action plans.
▪ Ensure compliance with the global forecasting calendar, SOX controls, ISO standards and legal/regulatory requirements across order management and logistics operations.
REQUIREMENTS
Domain Knowledge:
▪ Highly skilled in demand planning management and/or logistics/order management (5-7 years+), with strong business acumen and proven managerial skills.
▪ Highly skilled in working with Commercial and Sales teams, with strong business partnering, significant impact & influence.
▪ Experienced in international matrix environments; FMCG or similarly mature inventory-management industry preferred.
▪ Degree or equivalent in Supply Chain Management or related discipline; APICs desirable.
▪ Proficient with SAP/SAP B1 (B1/APO), SCM/ERP and WMS platforms, Logility (or equivalent forecasting tool), PowerBI and advanced Excel.
▪ Familiarity with 3PL operations across Asia is an advantage.
▪ Advanced understanding of demand planning and logistics best practices, including forecast periodicity, statistical models, warehousing, transportation and order fulfillment.
Communication Skills
▪ Data Visualization: ability to present data and forecasting/logistics results clearly through visualizations using tools such as PowerBI.
▪ Reporting Skills: competence in generating insights in clear and concise reports.
▪ Collaboration: ability to work effectively in teams and communicate findings to non-technical stakeholders.
Technical Skills:
▪ Deep expertise in running the Demand Management process through an Integrated Business Planning framework driving S&OP.
▪ Deep understanding of internal and external drivers of demand volatility, forecast errors and bias, and logistics KPIs (fulfillment rates, cycle times, shipping costs).
▪ Ability to build and maintain forecasting models, operational dashboards, and translate large datasets into demand and logistics strategies.
Abilities & Behaviours
▪ Excellent influencing, stakeholder engagement and interpersonal skills; business partnering at the core, with the ability to challenge senior stakeholders and hold tension in S&OP conversations to drive the right outcome.
▪ Sound commercial and financial acumen; can interpret and explain complex statistical information.
▪ Exceptional communication skills, verbal, written, and presentation.
▪ Good understanding of product, brand building, internal process and market/customer environment.
▪ Strong, fact-based decision-making; drives execution, initiates action and follows through to completion.
▪ Continuous improvement mindset – flexible, embraces change, uses various tools and techniques to solve problems.
▪ Thinks and operates in a global context.
▪ Team player and thinker in terms of solutions derived from sound analysis.
▪ Flexible, self-starter with a high degree of independence.
▪ Excellent ability to work and communicate in multi-functional, multi-geography teams with English as the common business language.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Patents
San Mateo, CA
| Hybrid -
2 days per week in our San Mateo office
Full relocation assistance available for qualified candidates
Role Summary:
As Senior Director of Patents at Sony Interactive Entertainment LLC (“SIE”), you will be the primary counsel responsible for handling the prosecution of SIE’s global patent portfolio and leading the prosecution teams located in SIE’s San Mateo, London, and Tokyo offices. You will be responsible for leading SIE’s efforts to grow its portfolio of utility patents and utility models and will set the strategic direction and priorities of SIE’s patent portfolio. You will also be responsible for providing advice on patent-related issues to SIE legal and business teams, and training business teams on the importance of obtaining protection for SIE’s valuable inventions.
You will report to the Vice President, Intellectual Property, Litigation, Competition and Regulatory and be a senior level member of SIE’s global legal leadership team. You will coordinate prosecution-related activities across SIE’s business and legal functions globally. The position is based in San Mateo, California.
What You’ll Be Doing:
Manage the prosecution of SIE’s global patent portfolio of utility patents, across various product and technology areas, including invention intake, review, and strategic portfolio assessment.
Develop patent strategy in collaboration with the technical and business teams.
Collaborate effectively and efficiently with outside counsel to manage patent preparation and prosecution.
Manage and develop the SIE patent prosecution teams located in San Mateo, London, and Tokyo, inspiring the teams to perform at their best and enhancing their opportunities for growth.
Lead SIE’s efforts to grow its portfolio through patent workshops and other patent mining activities.
Advise SIE leadership on strategic patent-related issues.
Lead support for SIE legal and business teams on patent-related issues and train business teams on the importance of obtaining protection for SIE’s valuable inventions.
Analyze technical trends and developments in the videogame industry and apply this analysis to the strategic direction of SIE’s patent portfolio.
Partner with team members at all levels of the global organization and develop positive and collaborative relationships with engineering, product management and legal teams to support the patent prosecution program.
Continuously refine and improve SIE’s processes for patent prosecution and intake of patentable inventions.
Maintain and monitor SIE’s budget and track spending for all global prosecution-related activities.
What We’re Looking For:
Juris Doctorate degree and admission to practice before the United States Patent and Trademark Office.
An advanced degree in electrical engineering, computer science, or other area relevant to IP practice in the videogame industry.
At least 18 years of experience as a practicing attorney primarily in the area of patent prosecution, preferably with a mix of in-house and private practice experience.
Demonstrated experience and track record of success in building and maintaining a robust global patent portfolio, including portfolio creation, strategy, and counseling.
Experience in preparing and prosecuting domestic and international patent applications and providing patentability, validity, and infringement assessments.
A strong understanding of patent law and principles, and the ability to efficiently review, interpret, and analyze complex legal information.
Outstanding oral, written, and interpersonal communication skills.
Ability to operate with significant autonomy while demonstrating strong executive judgment and self-awareness, remaining receptive to leadership feedback and direction in a collaborative environment, and adapting approach as appropriate while maintaining ownership and a collaborative, solutions-oriented mindset.
Ability to work cross-functionally and internationally with multiple partners and to implement global strategies.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$302,400
—
$453,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco
Workplace: Hybrid
Perplexity's API Platform brings our work in AI, search, and agent orchestration to developers. Our customers range from AI-native startups to some of the world's largest technology companies. Working with them, alongside our own developments in building Perplexity’s core application gives our team direct exposure to how search, models, and tools are used to build and scale AI-native products and applications.
ABOUT THIS ROLE
We are looking for a technically fluent Customer Success Manager to help our API customers succeed and shape how we support them as the business grows. You will own a portfolio of customers, understand what they are building, and help them move from evaluation to production and broader adoption.
Alongside your accounts, you will lead projects such as product and endpoint migrations, customer enablement, and communications for product updates and incidents. You will work directly with customers developing AI products and with the engineers building the APIs they depend on. As an early member of the team, you will help shape our customer success programs and bring what you learn from customers into product decisions.
RESPONSIBILITIES
- Own customer relationships across onboarding, adoption, retention, and expansion, building trust with developers, technical leaders, and business stakeholders.
- Understand each customer's use case, integration, and success criteria. Help them evaluate the APIs, resolve adoption barriers, and establish a path to production.
- Use account and product usage data to identify declining adoption, technical risks, and growth opportunities, then work with customers on specific next steps.
- Investigate technical questions using API documentation, sample requests, and usage data. Coordinate with Engineering and Support on deeper issues and keep customers informed through resolution.
- Lead customer-facing programs such as endpoint migrations, product rollouts, and enablement. Define milestones, coordinate internal owners, and track customer readiness and completion.
- Manage customer communications for product changes, deprecations, and outages, partnering with technical teams to provide accurate updates and clear guidance.
- Build and improve the API customer success playbook, including onboarding, account reviews, customer health signals, escalation paths, and sales-to-CS handoffs.
- Partner with Sales and account owners on renewals and expansion, using adoption, consumption, and business outcomes to demonstrate value and surface risks early.
- Bring customer feedback into product planning and work with Developer Relations and Support on documentation and enablement that address recurring needs.
WHAT WE'RE LOOKING FOR
- 4+ years of experience in customer success, technical account management, solutions engineering, or a related customer-facing role at a technology company.
- Technical fluency: comfortable reading API documentation, making API requests, interpreting responses and errors, and discussing integration questions with developers.
- A track record of driving adoption, retention, or growth across a portfolio of customers, with clear ownership of follow-through.
- Experience creating or improving a customer program, playbook, or cross-functional process, not only operating an established one.
- Strong written and verbal communication, including the ability to explain technical issues clearly and communicate carefully when facts are still developing.
- Sound judgment in balancing account needs with strategic projects, setting priorities, and moving work forward without a detailed brief.
NICE TO HAVE
- Experience with APIs, developer tools, cloud infrastructure, or usage-based products.
- Familiarity with AI applications, search, retrieval, or agents, including how customers evaluate quality, latency, and cost.
- Working knowledge of Python or SQL for reproducing issues, analyzing usage, or automating recurring work.
Обязанности:
Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
Helping identify marketing trends and key opportunities for innovation.
Learning and working with various types of software for digital marketing.
Working closely with sales and marketing department.
Creating marketing materials such as white papers, case studies, and presentations.
Giving presentations.
Maintaining a marketing database.
Providing administrative support to the marketing and sales team.
Preparing, formatting and editing a range of documents.
Understanding company product and brand.
General office duties.
Creating and interpreting a variety of reports.
Organizing market research.
Analyzing questionnaires and other forms of feedback.
Updating social media accounts.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Key Responsibilities:
Conduct Case Analysis to determine action plan and ensure compliance. Review and interpret MSA terms and conditions and apply changes in accordance with customer contractual obligation.
Specific focus on large accounts that require multiple layers of data analysis with a high degree of accuracy, a clear understanding of transactional changes that may have affected subscriptions (such as P&P Migration) and presenting data clearly to key stakeholders.
Prepare reports to analyze account subscriptions and perform complex account reconciliations. Process financial transactions in both Salesforce and NetSuite.
Resolve billing disputes, process subscription corrections, perform product cancellations, customer subscription termination and all related subscription management changes.
Prepare credit analysis and rationale for Management approval in accordance with company credit policy. Create credit memos, process Re-Bills, and deliver to customer.
Identify, analyze, and interpret billing anomalies, process amendments while working closely with relevant business partners (Customer Success and Professional Services)
Effectively communicate with business partners to facilitate various aspects of the subscription management process and changes.
Ad hoc analysis around company initiatives such as Single Source of Truth (SSOT) and Data governance; provide meaningful explanation of variances to the teams building logic in the back-end systems
Required Skills & Qualifications:
A minimum of 2-3 years’ experience in a combination of finance and operational environment, process improvement, financial analysis or other roles that focus on root cause analysis and controls.
Knowledge of subscription-based billing model in SaaS based environment is a plus.
Advanced Microsoft Office and Power Point skills.
Strong understanding of “Quote-to-Cash” meaning products, pricing, discounting, quoting, booking, order fulfillment, MSA, billing, amendments, and renewals.
Candidates must demonstrate a combination of academic aptitude, problem solving, strategic and critical thinking, and strong written and oral communications skills
Strong analytical and organizational skills. Comfortable with large volumes of complex data from various source systems and presenting findings to senior management.
Strong work ethic with the ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing environment.
Ability to manage multiple cases and projects at once.
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base hourly range for this position is $26.44 - $29.81 ($55,000 - $62,000), overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote, Washington, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Pennsylvania, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Texas, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Systems and Software Team Lead
- Location: Espoo, Finland
- Department: Global Manufacturing Organisation
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are looking for a Systems and Software Team Lead to own systems and software production and satellite-level testing for ICEYE's SAR satellites, from production integration through to proof that every onboard system performs reliably before a satellite ships.
Your team is responsible for onboard software loading, validation, and checkout during production, and full satellite-level functional and end-to-end system checkout, including RF testing in the anechoic chamber as part of that satellite-level test campaign. You will lead a multidisciplinary team of engineers and technicians across systems and software, and carry the ultimate responsibility for flight readiness on the systems and software side of the build.
This is a hands-on leadership role at the core of production. You'll spend time on the floor with your team, troubleshooting, unblocking issues, and improving processes, while working alongside the Integration and Mechanical team leads to keep the overall satellite build on schedule and to the highest quality standards. ICEYE's production volumes are scaling significantly, and this role is central to building the systems, tooling, and team needed to support that growth.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
LEADING SYSTEMS & SOFTWARE PRODUCTION
- Own systems and software production for ICEYE's SAR satellites, ensuring mission readiness from integration through launch
- Plan, coordinate, and execute satellite build stages across production, from initial integration through flight readiness
- Own end-to-end production flows for onboard software, avionics, and SAR payload system integration
- Be hands-on: lead troubleshooting, unblock issues, keep production momentum
OWNING SATELLITE-LEVEL VERIFICATION
- Drive execution of system-level functional testing, verification, and acceptance for SAR flight units, once integration is complete
- Prove that all onboard systems (avionics, power, software) perform reliably in full configuration
- Own planning, execution, and reporting of system-level functional tests and inspections, including RF testing of the full satellite in the anechoic chamber
- Ensure anechoic chamber test setups are properly scheduled, maintained, and executed as part of the satellite-level test flow
OWNING SOFTWARE IN PRODUCTION
- Own onboard software loading, validation, and checkout during production and verification
- Maintain and improve test automation, scripts, and software-supported verification flows with keeping supporting stakeholders in loop.
- Ensure robustness of SAR mission software, including payload control, data handling, and spacecraft operations
DRIVING QUALITY, TRACEABILITY & COMPLIANCE
- Maintain configuration control, build discipline, and full traceability
- Ensure compliance with aerospace quality standards
- Manage technical risks, anomalies, and non-conformances through root cause analysis and corrective action, identifying and driving resolution of the issues most critical to the production line
BUILDING SCALABLE, REPEATABLE PROCESSES
- Define and continuously improve scalable production workflows, work instructions, test procedures, and checklists together with AIT Engineering and Quality
- Turn unclear inputs into clear, usable verification processes, reducing reliance on tribal knowledge
- Drive throughput and reduce rework while protecting quality, as production volumes scale
LEADING & DEVELOPING THE TEAM
- Lead, coach, and grow a multidisciplinary team across systems and software, including satellite-level test execution
- Mentor and lead the team, fostering operational excellence, accountability, and a high-reliability spaceflight culture
- Train and mentor on systems and software test best practices and fault diagnostics, including anechoic chamber test execution
WORKING ACROSS TEAMS & SCALING
- Act as the primary technical interface between AIT engineers, engineering, production, and mission operations for SAR missions
- Coordinate closely with the Integration and Mechanical team leads to ensure a unified, on-schedule satellite build
- Prepare verification and production processes for higher volumes; define and track KPIs
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Strong leadership experience, with the ability to manage and guide a multidisciplinary team of engineers and technicians, fostering collaboration and growth
- Proven expertise in systems and/or software integration for complex hardware, ideally in satellite, aerospace, or a similarly regulated high-reliability environment
- In-depth knowledge of onboard software, avionics, and payload systems, and how they interact with the broader satellite build
- Comfort with software in test: flight software loading/validation, test automation, and scripting
- Strong background in root cause analysis, anomaly management, and non-conformance resolution
- Familiarity with satellite-level test methods, including exposure to RF/anechoic chamber testing (spectrum analyzers, network analyzers, signal generators, power meters)
- Excellent organizational and planning skills, able to coordinate across multiple technical disciplines and manage competing priorities
- Effective communicator, able to convey technical updates clearly to engineers, technicians, and senior management, including C-level executives
WHAT SUCCESS LOOKS LIKE
- Every satellite's systems and software performance is verified reliably, predictably, and to standard before it ships, including its RF/anechoic chamber test results
- Systems and software verification processes are clear, structured, and scalable
- Problems are isolated and solved at the root, not patched
- The team takes full ownership of production and verification quality and traceability
- Production and verification throughput keep pace with ICEYE's growth
WHY THIS ROLE IS INTERESTING
- You bring systems and software production and verification together under one scope, including the satellite's final anechoic chamber test
- You own the moment of truth: proving that every satellite works end-to-end before it ships
- You'll shape how production and verification are done, not just follow existing processes
- You'll work at the intersection of engineering and production, where your decisions have immediate impact
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview, including a Technical Challenge
- Hiring Team Interview
- Director Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is depends on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.
You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.
Technologies You’ll Use
Google Suite, Notion
What You’ll Do
Internal Communications
Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations
Write and edit clear, engaging content for internal audiences across our internal wiki and other channels
Craft consistent messaging on company updates, initiatives, and achievements
Support leadership on change and reorg communications, ensuring transparency and buy-in
Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)
Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees
Employee Listening
Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence
Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action
Recognition
Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results
Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values
Culture
Identify and help launch culture initiatives grounded in our top company values
Track and report on awareness and adoption (e.g., through the annual company survey)
Events & Community
Design a connection framework for events and community programming, including remote/distributed hubs
Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals
Data & Storytelling
Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions
Skills We’re Looking For
6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing
Demonstrated experience designing employee listening, feedback, or survey programs
Experience building or running employee recognition programs
Experience planning and executing company-wide events or community programming, including for distributed/remote teams
Strong ability to analyze and present data accurately, and use it to tell a story
Ability to prioritize effectively and lead and execute independently as a senior individual contributor
Experience working cross-collaboratively with employees and executives at all levels
Fluent in best practices across internal communication channels
Understanding of how communications, recognition, culture, and leadership intersect
Experience driving behavior change through communications and program design
Excellent written and verbal communication skills
Bonus Skills
Previous experience in founder-led startup organizations
Experience with Notion
Fluency with AI tool
#LI-SR1 #LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,054
—
$175,067.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
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. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Bogota, Colombia; Belgrade, Serbia; Tbilisi, Georgia
Workplace: remote
Execute and optimize social campaigns across various platforms, such as Meta, Linkedin, TikTok, and more with a focus on achieving media or performance KPIs.
Utilize your expertise in paid social advertising to develop and implement effective campaign strategies, targeting methods, and ad creatives.
Monitor campaign performance, analyze data, and identify areas for optimization and improvement to drive maximum results.
Prepare comprehensive reports and metrics, showcasing campaign performance, key insights, and recommendations for further optimization.
Build and update dashboards to provide real-time visibility into campaign performance and key metrics.
Collaborate closely with the Client Service team, ensuring effective communication, understanding client requirements, and addressing their needs and concerns.
Minimum of 2 years of experience in executing and optimizing social campaigns toward media or performance KPIs.
Proven in managing social media advertising platforms, such as Facebook Ads Manager, TikTok, LinkedIn, etc.
Experience with GTM and GA4.
Strong analytical skills with the ability to interpret data and derive insights.
Knowledge of audience targeting, ad creative best practices, and bidding strategies in the context of paid social advertising.
Fluent English B2+
Strong attention to detail and ability to manage multiple campaigns simultaneously.
Location: Atlanta
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
At Checkout.com http://Checkout.com, we build the global payment infrastructure that empowers the world’s most innovative businesses to thrive. We are looking for an exceptional Underwriter to join our Atlanta team and play a pivotal role in our growth.
In this role, you won’t just be ticking boxes—you will be a strategic partner. You will dive deep into complex enterprise business models, evaluate credit exposure, and balance risk with commercial opportunity. Operating at the intersection of Risk, Sales, and Legal, you will get unique, cross-functional exposure while working directly with some of our highest-value merchants.
HOW YOU’LL MAKE AN IMPACT
- Deconstruct Complex Business Models: Analyze enterprise-scale applications and apply creative evaluation techniques to unlock high-value, complex deals while adhering to internal risk guidelines.
- Navigate High-Stakes Verticals: Confidently underwrite merchants in high-risk lines of business, including travel, ticketing, securities, and gaming.
- Quantify & Mitigate Risk: Calculate credit exposure dynamically, tailoring your approach to the specific nuances of each merchant.
- Drive Financial Diligence: Dissect P&Ls, balance sheets, and cash flow statements, applying a deep understanding of accounting principles to assess financial health.
- Advise & Influence: Synthesize complex micro and macro risks into clear, balanced recommendations. You will present these insights directly to Senior Management, the Credit Risk Committee, and our partner banks.
- Be the Face of Underwriting: Join forces with Sales and Account Management on customer calls, acting as a trusted advisor to our clients.
- Enable Next-Gen Payouts: Assess and process applications for our innovative Pay to Card and Pay to Bank solutions.
WHAT WE’RE LOOKING FOR
- Proven Expertise: 4+ years of experience in merchant underwriting or a closely related financial analysis role.
- Financial Acumen: Expert-level ability to assess diverse business models, analyze financial statements, and identify credit risk exposure.
- A "Customer First" Mindset: Excellent communication skills with a knack for delivering creative, commercial solutions without compromising risk standards.
- Collaborative Drive: A true champion of our "One Team" culture who builds bridges across cross-functional departments.
- Decisive Execution: Strong escalation management skills—you act with urgency, take ownership, and resolve roadblocks effectively.
- An Innovator's Spirit: A passion for operational excellence and a desire to actively contribute to broader departmental projects and process improvements.
- Bonus Points: Familiarity with Customer Due Diligence, KYC, and KYB protocols is a strong plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: București, Romania
Workplace: hybrid
About us
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
About UXMatrix
UXMatrix develops a broad range of digital products, including bespoke frontend applications, reusable templates, widgets, APIs, automated quality-assurance solutions, and a fully customizable WordPress-based CMS. Our products serve multiple operators, brands, and regulated markets, requiring us to balance customer needs, end-user experience, technical scalability, regulatory requirements, and commercial value.
About the Role
We are looking for a Sportsbook Product Owner to join the UXMatrix Product Team and take ownership of the development and continuous improvement of our sportsbook frontend experience. You will define what should be built and why, translating customer, market, and business needs into clear product outcomes and actionable requirements for the development team. You will work closely with design, engineering, QA, delivery, sportsbook platform teams, commercial stakeholders, and operators throughout the complete product lifecycle—from discovery and definition through delivery, launch, measurement, and optimization. The ideal candidate combines strong product thinking with an understanding of sportsbook user journeys, frontend technology, data, and agile delivery. You should be comfortable making decisions, challenging assumptions, managing competing priorities, and maintaining a clear product direction in a fast-paced environment.
What You'll get to do:
Product Vision and Strategy
Define and communicate the product vision, strategy, objectives, and roadmap for the sportsbook frontend.
Translate company strategy, operator requirements, market trends, and end-user needs into clear product priorities.
Identify opportunities to improve sportsbook acquisition, engagement, conversion, retention, and overall user experience.
Balance reusable product capabilities with operator-specific and market-specific requirements.
Contribute to the long-term evolution of the sportsbook product, including personalization, modularity, scalability, and multi-tenant capabilities.
Clearly articulate the business and customer value behind proposed initiatives.
Product Discovery and Requirements
Work with operators, commercial teams, internal stakeholders, and end users to identify problems, needs, and product opportunities.
Analyze sportsbook journeys such as event discovery, navigation, search, market selection, bet placement, betslip usage, live betting, promotions, and bet management.
Convert business needs into clear product requirements, user stories, acceptance criteria, process flows, and functional specifications.
Break down complex initiatives into manageable and independently deliverable increments.
Validate requirements with design, engineering, QA, platform teams, and relevant stakeholders before development begins.
Ensure regulatory, responsible-gambling, accessibility, localization, and market-specific requirements are considered during product definition.
Maintain complete, accurate, and accessible product documentation in Jira and Confluence.
Roadmap and Prioritization
Own and continuously maintain the product backlog.
Prioritize initiatives and backlog items based on customer value, user impact, commercial potential, strategic alignment, risk, effort, and technical dependencies.
Define minimum viable product scope and phased-delivery approaches for larger initiatives.
Manage scope throughout the delivery lifecycle and ensure material changes are assessed, documented, and agreed with the appropriate stakeholders.
Balance new product development, operator requirements, technical improvements, defects, and technical-debt reduction.
Make clear prioritization decisions when capacity or timelines are constrained.
Agile Delivery
Work closely with engineering, design, and QA throughout planning, refinement, development, testing, and release.
Ensure the development team understands the product objectives, user needs, requirements, and expected outcomes.
Lead or actively contribute to backlog refinement, sprint planning, reviews, and relevant product workshops.
Provide timely clarification and make product decisions during development.
Identify dependencies, risks, and blockers early and collaborate with the appropriate owners to resolve them.
Accept completed work based on agreed requirements and acceptance criteria.
Support release planning and ensure features are ready from a product, operational, documentation, and stakeholder perspective.
Maintain delivery transparency and communicate progress, risks, scope changes, and decisions clearly.
Stakeholder and Client Management
Act as the primary product contact for assigned sportsbook initiatives.
Build strong working relationships with operators, sportsbook platform teams, commercial stakeholders, engineering, UX, QA, delivery, and senior management.
Facilitate product workshops, requirement-gathering sessions, demonstrations, and roadmap discussions.
Set clear expectations regarding product scope, priorities, dependencies, and delivery assumptions.
Evaluate stakeholder requests objectively and challenge solutions that do not support the product strategy or provide sufficient customer value.
Present recommendations using evidence, product data, competitive analysis, and clearly structured business arguments.
Support client presentations, product demonstrations, sales opportunities, and RFP responses when required.
Product Performance and Continuous Improvement
Define success criteria and measurable KPIs for new features and product initiatives.
Monitor sportsbook metrics such as event-to-bet conversion, betslip completion, bet placement success, click-through rates, engagement, bet frequency, retention, and feature adoption.
Use quantitative data, qualitative feedback, user research, and operational insights to evaluate product performance.
Review delivered features after launch and identify opportunities for optimization.
Work with UX and analytics teams to identify friction, abandonment points, usability issues, and unmet customer needs.
Maintain awareness of sportsbook market developments, competitor products, user-experience patterns, and emerging technologies.
Conduct competitor and feature-comparison analysis to identify meaningful product differentiators.
Propose improvements that strengthen the UXMatrix sportsbook proposition and create measurable value for EveryMatrix clients.
What we’re looking for:
At least three years of experience in product ownership, product management, business analysis, or a comparable digital-product role.
Experience in iGaming.
Experience working with cross-functional software-development teams in an agile environment.
Strong ability to translate business and user needs into clear, structured, and testable product requirements.
Demonstrated experience managing product backlogs, priorities, scope, dependencies, and stakeholder expectations.
Strong analytical and problem-solving skills, with the ability to make evidence-based product decisions.
Excellent written and verbal communication skills.
Confidence presenting product recommendations and reasoning with technical, commercial, and senior stakeholders.
Strong organizational skills and the ability to manage multiple initiatives and competing priorities.
Ability to understand technical concepts, frontend architecture, APIs, integrations, and platform dependencies at a product level.
Experience using Jira, Confluence, or equivalent product and delivery-management tools.
Professional proficiency in English.
A degree in technology, economics, business, or a related discipline.
What Success Looks Like Success in this role means establishing a clear and evidence-based direction for the sportsbook frontend, maintaining a well-prioritized and delivery-ready backlog, improving collaboration between product and engineering, and delivering measurable improvements for operators and sportsbook users. You will be expected to create alignment around what we build, why we build it, and how we determine whether it has been successful.
Here's what we offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Remote
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE ROLE
Eneba is hiring an Account Manager to own a portfolio of mobile game publishers on our rewarded network. This is a commercial role with a heavy performance-marketing core: you will be the strategic point of contact for your clients, and you will personally build, launch and optimize the event reward funnels that drive their results.
The best person for this job is someone who is equally comfortable on a QBR call with a client’s Head of UA and in the dashboard at 9pm rebalancing reward tiers on an underperforming event. You will own the end-to-end performance of your accounts — the relationship, the funnel setup, the optimization, and the revenue behind it.
WHAT YOU’LL DO
- Own client relationships. Serve as the day-to-day contact for a portfolio of mobile game publishers, building trusted relationships with UA managers, directors and CMOs, as well as monetization and growth stakeholders.
- Grow your book of business. Expand accounts through cross-sells (bringing additional titles from a client’s portfolio onto the network) and upsells (growing budget and spend on titles already live, and expanding into more geos).
- Set up and evaluate event reward funnels. Design reward structures using industry best practices, understanding event mechanics and payout tiers from scratch; QA them pre-launch and assess whether the funnel economics work for both the client and the network.
- Review performance and optimize events. Monitor live events against KPIs, diagnose drop-off points in the funnel, and make data-led adjustments to reward tiers, targeting, creative and pacing to hit performance targets.
- Act as a strategic advisor. Bring clients benchmarks, category insight and a clear point of view on what to run next — not just a status update on what ran last week.
- Own the invoicing and billing process. Manage the commercial back end of your accounts end-to-end, coordinating with finance to ensure accurate, on-time billing and clean resolution of any discrepancies.
- Plan and run QBRs. Schedule, prepare and deliver quarterly business reviews — virtual or in person — that translate performance data into a forward-looking growth plan.
- Drive client retention. Spot early signals of churn risk, and propose and implement retention strategies that keep accounts growing rather than lapsing.
- Own end-to-end campaign performance. Take full accountability for how your clients’ campaigns perform — from onboarding and setup through to results, reporting and renewal.
WHAT WE’RE LOOKING FOR
- 2+ years in mobile ad tech in an account management, partner management, customer success or performance/UA role.
- Direct, hands-on experience setting up and optimizing reward funnels. This is the highest priority requirement for this role. You should be able to walk us through a funnel you built, what the reward structure looked like, what underperformed, and exactly what you changed to fix it.
- Strong performance analytics instincts. Comfortable working in dashboards and spreadsheets, and confident with the metrics that matter in this space — conversion rate, completion rate, CPI/CPA, ARPU, ROAS, retention and LTV.
- Commercial ownership. A track record of growing existing accounts through upsell and cross-sell, and comfort holding a revenue or growth number.
PREFERRED
- Rewarded network experience — offerwall, rewarded playtime, or rewarded engagement/events. This is a strong plus and will move a candidate to the top of the pile.
- Experience working directly with mobile game publishers and an understanding of how their UA teams operate.
- Familiarity with MMPs and attribution (AppsFlyer, Adjust, Singular) and with BI/reporting tooling.
- Exposure to the commercial mechanics of a network — margin, payout models, budget pacing and invoicing.
#LI-SC1
What it’s like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Japan; Tokyo
juniorSingapore
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