Location: Cincinnati, OH
Michels Utility Services, Inc.
Assistant Project Manager
Safely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and innovation – traits so engrained in Michels Utility Services, Inc. that they are key elements of our Core Values. As a leading natural gas utility contractor, Michels Utility Services, Inc. has a reputation for safety and quality while building and maintaining in-town distribution networks. Our work improves lives. Find out how a career at Michels Utility Services, Inc. can change yours.
As an Assistant Project Manager, your key responsibilities will be to support the planning, coordination, and execution of projects or project phases, ensuring they are completed on time and within budget. You will assist with proposals, estimates, and project documentation while monitoring progress, profitability, and client satisfaction. This role requires strong communication and collaboration with project teams, subcontractors, and clients to resolve issues, minimize risks, and ensure successful outcomes.
Why Michels Utility Services, Inc.?
We’ve been building natural gas systems for more than 60 years, so we know how to do it right.
We respect our people, our people, our customers, and the communities in which we work
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You want to do your best work with the best crews
You relish new challenges and evolving technology
You pride yourself in exceeding expectations
You like to know your efforts are noticed and appreciated
You possess strong communication skills
You are self-motivated and able to work independently when necessary
What it takes?
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field, and 3-5 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite
A valid driver’s license
Preferred: Experience with Project Management software
Join a company that powers progress. Be a part of Michels Utility Services, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Cincinnati, OH
Project Manager
Michels Utility Services, Inc.
Location: Cincinnati, OH | Full-time | Travel Required
Safely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and innovation – traits so engrained in
Michels Utility Services, Inc.
that they are key elements of our Core Values.
As a leading natural gas utility contractor, Michels Utility Services, Inc.
has a reputation for safety and quality while building and maintaining in-town distribution networks.
Our work improves lives. Discover how a career at
Michels Utility Services, Inc.
can change yours.
Position Summary
As a
Project Manager
, you will be responsible for managing a phase of a large complex project or manage multiple medium sized projects ensuring profitable operations. This position will plan, direct and coordinate activities of the designated project to ensure the goals or objectives of the project are accomplished within the outlined timeframe and funding parameters. It is essential to be reliable, self-motivated, goal oriented, organized and professional. Critical for success are excellent verbal and written communication skills, the ability to work independently and as part of a team, meet deadlines, and anticipate and meet internal and external customer needs.
Why Michels Utility Services, Inc.?
We’ve been building natural gas systems for
more than 60 years
, so we know how to do it right.
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You do your best work with the best crews
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field, and 5-7 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team.
Desired Qualifications
PMP, PE
Experience with Project Management software
Join a company that powers progress. Be a part of Michels Utility Services, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Boston, MA ; South Windsor, CT ; Watertown, CT
Project Manager
Michels Utility Services, Inc.
Location: South Windsor, CT / Watertown, CT / Boston, MA | Full-time | Travel Required
Safely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and innovation – traits so engrained in
Michels Utility Services, Inc.
that they are key elements of our Core Values.
As a leading natural gas utility contractor, Michels Utility Services, Inc.
has a reputation for safety and quality while building and maintaining in-town distribution networks.
Our work improves lives. Discover how a career at
Michels Utility Services, Inc.
can change yours.
Position Summary
As a
Project Manager
, you will be responsible for managing a phase of a large complex project or manage multiple medium sized projects ensuring profitable operations. This position will plan, direct and coordinate activities of the designated project to ensure the goals or objectives of the project are accomplished within the outlined timeframe and funding parameters. It is essential to be reliable, self-motivated, goal oriented, organized and professional. Critical for success are excellent verbal and written communication skills, the ability to work independently and as part of a team, meet deadlines, and anticipate and meet internal and external customer needs.
Why Michels Utility Services, Inc.?
We’ve been building natural gas systems for
more than 60 years
, so we know how to do it right.
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You do your best work with the best crews
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field, and 5-7 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team.
Desired Qualifications
PMP, PE
Experience with Project Management software (Primavera, HCSS, etc.)
Join a company that powers progress. Be a part of Michels Utility Services, Inc.— where you don’t just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$94,000
—
$162,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Pembroke, NH
Project Manager
Michels Utility Services, Inc.
Location: Pembroke, NH | Full-time | Travel Required
Safely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and innovation – traits so engrained in
Michels Utility Services, Inc.
that they are key elements of our Core Values.
As a leading natural gas utility contractor, Michels Utility Services, Inc.
has a reputation for safety and quality while building and maintaining in-town distribution networks.
Our work improves lives. Discover how a career at
Michels Utility Services, Inc.
can change yours.
Position Summary
As a
Project Manager
, you will be responsible for managing a phase of a large complex project or manage multiple medium sized projects ensuring profitable operations. This position will plan, direct and coordinate activities of the designated project to ensure the goals or objectives of the project are accomplished within the outlined timeframe and funding parameters. It is essential to be reliable, self-motivated, goal oriented, organized and professional. Critical for success are excellent verbal and written communication skills, the ability to work independently and as part of a team, meet deadlines, and anticipate and meet internal and external customer needs.
Why Michels Utility Services, Inc.?
We’ve been building natural gas systems for
more than 60 years
, so we know how to do it right.
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You do your best work with the best crews
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field, and 5-7 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team.
Desired Qualifications
PMP, PE
Experience with Project Management software
Join a company that powers progress. Be a part of Michels Utility Services, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Quezon City, Philippines; Manila, Philippines; Davao City, Philippines; Caloocan, Philippines; Cebu City, Philippines; Zamboanga, Philippines; Taguig, Philippines
Workplace: fully
David Kennedy Recruitment
is working with a global customer experience and technology services company that is seeking to onboard a Japanese-speaking Customer Service Representative to join their team in the Philippines.
As a Customer Service Representative, you will provide customer support across a range of travel-related products and services, including hotels, flights and activities. You will assist customers through phone, email and messaging channels, handling enquiries, resolving issues and ensuring a high standard of customer satisfaction.
Position: Customer Service Agent (Japanese)
Location: Philippines
Model: Remote (WFH)
Employment type: Full time
DUTIES AND RESPONSIBILITIES:
Deliver excellent customer service and manage customer needs through phone, email and messaging channels
Support customers with enquiries related to hotels, flights, activities and other travel products
Professionally handle a high volume of customer and partner enquiries
Take ownership of customer issues and concerns, including operational matters, pricing and invoice enquiries
Identify opportunities to improve customer service through self-service initiatives and process improvements
Provide feedback and contribute to initiatives that improve operational efficiency
Maintain open communication with Team Leaders and Managers regarding performance, feedback and coaching
Perform office-based administrative duties whenever required
Work collaboratively with the wider team to contribute to the overall customer experience
REQUIREMENTS:
N1 Japanese (Minimum) and good command of English (B1/2)
At least 1 year of experience in a customer-facing or partner-facing role
Strong customer service skills, including attentiveness, empathy, patience and consistency
Excellent verbal and written communication skills
Professional telephone etiquette
Excellent attention to detail
Willingness to work rotating 24/7 shifts, including weekends and public holidays, according to business requirements
High degree of integrity and ability to handle confidential information
Ability to work effectively in a fast-paced environment
BENEFITS:
Work-from-home arrangement in Philippines
Competitive compensation package
Performance bonus opportunities
Employee benefits
Career and professional development opportunities
Access to thousands of free learning courses
Initial training and ongoing coaching
Inclusive and supportive working environment
Opportunity to work within a global team
Relocation support
And many more!
Location: Greensboro, North Carolina
Lumos is looking for an
Operations Service Technician I
to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and equipment in homes and businesses. Technicians set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed. You will handle provisioning, testing, maintenance, and troubleshooting of GPON/PON, routers, switches, DSL equipment, and more. Additionally, you’ll install cross-connects at cross-connect and LCC cabinets for fiber circuits. Working onsite with customers and in collaboration with our Service Operations Center (SOC), you’ll play a key role in ensuring seamless connectivity.
***Hybrid Position - dispatches to customer sites in accordance with daily schedule.***
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Installs & troubleshoots basic Voice, Data, and Video services on fiber networks.
Perform data entry tasks on computers: updating trouble tickets, processing orders, completing timesheets, provisioning systems & equipment, and updating internet service.
Provisions & configures Wi-Fi: SSID settings, Guest Network Access & wireless firewall options.
Troubleshoots and resolves wireless connectivity issues.
Installs and troubleshoots customer on-premise equipment (e.g., residential gateways, routers, switches, security systems, and station wiring).
Installs and troubleshoot circuits (e.g., Voice, Broadband).
Performs other duties as assigned, including departmental & cross-functional projects.
Training Components – Technician I (Non-Inclusive):
Training may include Zhone, SmartRG, AirTies, cabling and testing, Light Level Meter operation, and other relevant training as deemed necessary.
What You'll Bring:
0+ years of related experience.
High School Diploma or equivalent required.
Valid, fully unencumbered Driver’s License required.
Must reside within 30 minutes of the normal reporting location, including home-based work locations.
Experience interacting directly with customers to troubleshoot and resolve issues.
Experience using MS Office Suite.
Available for various schedules, including weekends, holidays, overtime, and on-call duties as needed.
What Makes You a Great Fit:
Fiber or Telecom industry experience preferred.
Strong verbal and written communication skills.
Safe driving record.
Ability to understand and use technical documentation.
Detail-Oriented and Quality-Driven: Committed to accuracy and thoroughness, proactively seeks and applies feedback for continuous improvement, and consistently monitors work to uphold and enhance quality standards.
Physical Requirements:
Ability to climb utility poles (where applicable) and work at heights.
Utilize handle extension and stepladders as required.
Ability to work in attics, crawl spaces, and confined areas.
Capable of lifting and transporting 50 lbs. over a distance of 50 feet.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: Boston, MA ; South Windsor, CT ; Watertown, CT
Assistant Project Manager - Michels Utility Services, Inc.
Safely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and innovation – traits so engrained in Michels Utility Services, Inc. that they are key elements of our Core Values. As a leading natural gas utility contractor, Michels Utility Services, Inc. has a reputation for safety and quality while building and maintaining in-town distribution networks. Our work improves lives. Find out how a career at Michels Utility Services, Inc. can change yours.
As an Assistant Project Manager, your key responsibilities will be to support the planning, coordination, and execution of projects or project phases, ensuring they are completed on time and within budget. You will assist with proposals, estimates, and project documentation while monitoring progress, profitability, and client satisfaction. This role requires strong communication and collaboration with project teams, subcontractors, and clients to resolve issues, minimize risks, and ensure successful outcomes.
Why Michels Utility Services, Inc.?
We’ve been building natural gas systems for more than 60 years, so we know how to do it right.
We respect our people, our people, our customers, and the communities in which we work
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You want to do your best work with the best crews
You relish new challenges and evolving technology
You pride yourself in exceeding expectations
You like to know your efforts are noticed and appreciated
You possess strong communication skills
You are self-motivated and able to work independently when necessary
What it takes?
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field, and 3-5 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite
A valid driver’s license
Preferred: Experience with Project Management software
Join a company that powers progress. Be a part of Michels Utility Services, Inc.— where you don’t just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$65,000
—
$88,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Pembroke, NH
Michels Utility Services, Inc.
Assistant Project Manager
Safely delivering natural gas to customers is challenging yet satisfying. It takes teamwork, dedication, and innovation – traits so engrained in Michels Utility Services, Inc. that they are key elements of our Core Values. As a leading natural gas utility contractor, Michels Utility Services, Inc. has a reputation for safety and quality while building and maintaining in-town distribution networks. Our work improves lives. Find out how a career at Michels Utility Services, Inc. can change yours.
As an Assistant Project Manager, your key responsibilities will be to support the planning, coordination, and execution of projects or project phases, ensuring they are completed on time and within budget. You will assist with proposals, estimates, and project documentation while monitoring progress, profitability, and client satisfaction. This role requires strong communication and collaboration with project teams, subcontractors, and clients to resolve issues, minimize risks, and ensure successful outcomes.
Why Michels Utility Services, Inc.?
We’ve been building natural gas systems for more than 60 years, so we know how to do it right.
We respect our people, our people, our customers, and the communities in which we work
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You want to do your best work with the best crews
You relish new challenges and evolving technology
You pride yourself in exceeding expectations
You like to know your efforts are noticed and appreciated
You possess strong communication skills
You are self-motivated and able to work independently when necessary
What it takes?
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field, and 3-5 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite
A valid driver’s license
Preferred: Experience with Project Management software
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Athens, Greece; Thessaloniki, Greece
Workplace: fully
David Kennedy Recruitment
is working with a global customer experience company supporting a leading healthcare brand that is seeking to onboard a
Dutch-speaking Advisor
to join their team, working remotely from Greece.
The role is customer support for the brand’s diabetes monitoring products, helping customers with product questions, device use and basic troubleshooting by phone and email, alongside back-office tasks.
Position: Customer Service Representative (Dutch)
Location: Greece
Work model: Remote
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Provide customer support for diabetes monitoring products, answering product-related questions
Guide customers through device use and basic troubleshooting
Handle customer contacts by voice and email, and support back-office activities
Record customer interactions accurately and follow established procedures and quality standards
Identify issues that need additional support and escalate complex or unresolved cases to the appropriate team
REQUIREMENTS:
Native/near-native level of Dutch
English at B2 level, both written and spoken
High school diploma
Customer service skills, including complaint handling, troubleshooting, problem solving and strong communication
EU citizenship
Based in Athens or willing to relocate (relocation candidates must already hold a Greek AFM and AMKA)
Available for on-site work in Athens on rotational shifts
BENEFITS:
Easter and Summer bonuses
Meal allowance
Health insurance from the hire date
1.67 business days of annual leave per month in the first year, plus Greek public holidays
Access to a learning platform
International working environment
And many more!!
Athens, Greece; Thessaloniki, Greece; Based in Athens or willing to relocate (relocation candidates must already hold a Greek AFM and AMKA)
Location: Remote, France
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Senior Professional Services Project Manager, Paris
An overview of this role
GitLab Senior Professional Services Project Managers manage complex projects from initiation through delivery and closure. In this role, you'll coordinate with cross-functional teams and our global customers to complete distinct projects on time and within budget. You'll use your experience managing information technology and software consulting projects and your knowledge of traditional and agile project management and software development methods. You'll also manage executive stakeholder communications, manage escalations, and help improve Professional Services project management practices.
What you’ll do
Manage large-scale commercial projects and executive stakeholder meetings and communications.
Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies.
Drive improvements to Professional Services project management tools, processes, procedures, and templates.
Summarize key customer projects monthly and provide a summary for quarterly business reviews.
Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services.
Manage customer escalations by coordinating with customers and GitLab stakeholders, including the executive team, Sales, and Technical Account Managers.
Establish reliable, repeatable delivery processes, metrics, and operational procedures.
Set and achieve forecast goals by aligning customers, Technical Architects, project engineers, partner consultants, and delivery partners.
What you’ll bring
Experience managing complex information technology or software consulting projects for external customers from initiation through closure.
Ability to manage project scope, schedules, resources, customer expectations, risks, issues, and multiple priorities while delivering concise executive-level status reports.
Ability to build effective relationships with customer leaders, communicate with internal and external stakeholders, and manage escalations.
Ability to identify and resolve project challenges, motivate advisory teams and contributors, and mediate conflicts.
Experience supporting timely revenue recognition and executing change orders when needed.
Knowledge of project management and technical delivery methods for software, including Project Management Institute methodologies, agile or Scrum, the software development lifecycle, and project management or agile tools such as GitLab.
Enterprise customer and Professional Services experience is a plus.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Самара
Workplace: Гибридный
О компании
МТС Web Services (MWS) — бигтех-компания, предоставляющая облачные, AI-сервисы и платформенные решения под разные задачи бизнеса: от работы с данными до разработки продуктов и оптимизации процессов. Также мы запустили новую публичную платформу собственной разработки — MWS Cloud Platform.
Команда занимается поддержкой L1 сотрудников офисов продаж МТС (МТС Розничная сеть).
Обязанности
изучать регламенты и базу знаний по продуктам 1С для оказания первичной помощи сотрудникам офисов продаж МТС;
принимать звонки по горячей линии отдела Service Desk, консультируя пользователей по типовым вопросам согласно скриптам;
обрабатывать входящие обращения через чат-бот, предоставляя ответы на частые вопросы и направляя сложные запросы специалистам;
корректно фиксировать все действия и описание проблемы в заявке для обеспечения полноты истории обращения;
эскалировать на линию L2/L3 сложные инциденты, выходящие за рамки базовой компетенции.
Требования
Студенты 1 и 2 курсов бакалавриата или специалитета, и студенты колледжей, обучающиеся на любом курсе по ИТ-специальности;
Понимание основ ITIL и ITSM-систем, навыки работы с MS Office и удаленным доступом;
Интерес к технологиям, понимание принципов работы 1С и баз данных;
Готовность быстро осваивать работу с чат-ботами;
Навыки предоставления клиентоориентированных консультаций.
Условия
График работы 40 часов в неделю, стажировка до 6 месяцев;
Развитие в командах профессионалов и опытный наставник, готовый делиться опытом;
Мобильная связь за счет компании;
Подписка на онлайн-кинотеатр KION, сервис МТС Музыка, книжный сервис строки от МТС, безлимитные мессенджеры и соцсети;
Специальные предложения от партнеров и скидки от продуктов экосистемы МТС;
Непрерывное развитие — доступ к курсам и вебинарам корпоративного университета и онлайн-библиотеке;
Гибридный формат работы (1 день в офисе) в г. Самара, Московское шоссе, д.4, с8.
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
Japanese
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
German
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
Dutch
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Tel Aviv, HQ
Workplace: OnSite
We are looking for a Vertical Product Manager to own Wonderful's solutions for the financial services industry: retail and commercial banks, digital banks, and insurers. This role is responsible for the strategy, roadmap and go-to-market of repeatable financial services solutions: products that solve a specific business problem for a bank or an insurer and that we can sell and deploy again and again, in every country we work in.
Our teams in the field already build valuable agents for banks and insurers. As one of the first Vertical PMs, you will turn this field experience into a catalog of solutions that sales can pitch from the first meeting, and that our deployment teams can take to production faster each time. You will work closely with country GMs, Deployment Strategists, FDEs, HQ product groups, R&D and marketing.
Financial services conversations sit at the points where a customer is most exposed and the institution is most procedural: a mortgage decision, a disputed charge, a lost card, a claim after an accident. Solutions in this vertical have to be accurate, explainable and auditable, in the local language and under the local regulator, or they do not get bought.
WHAT YOU'LL DO
- Drive the product vision, strategy and roadmap for Wonderful's financial services solutions, from the first solutions to a full catalog across banking and insurance.
- Identify the highest-value repeatable solutions, using what we have already built for bank and insurer customers, input from the field and market research.
- Convert repeated customer needs into productized solutions rather than one-off builds, in partnership with HQ product groups and R&D.
- Own the full solution offering for go-to-market, including demos, pricing, business case and reference deployments, so that solutions win deals in pre-sale.
- Partner with marketing and sales on positioning, sales enablement and conversations with senior banking and insurance buyers.
- Build a deep understanding of bank and insurer operations, buyer needs, regulation and competitors, and use it to shape priorities.
- Set the accuracy, explainability, audit and escalation bar that a regulated financial institution will accept, together with R&D, security and legal, so that a solution can reach production and not only pilot.
- Own the market rollout for each solution: which countries it enters and in what order, what has to change for it to work in each one, and how we grow penetration from there. A solution is judged by its total across every market, not by a single deal.
- Lead a cross-functional team of engineers and designers from discovery to production, while maintaining team health.
- Define and track the metrics that show each solution is working, and communicate progress to leadership.
- Operate independently, think strategically and communicate clearly with executive and technical audiences.
WHO YOU ARE
- 5+ years of product management, solutions or strategy experience in B2B or enterprise software.
- Experience building products for banks, insurers or other financial institutions, or working inside one.
- Experience taking a product from customer discovery to repeatable sales.
- Experience working closely with engineering, sales and customer-facing teams.
- Experience presenting to and influencing senior executives.
- AI-native PM with demonstrated ability to use AI tools to build prototypes and demos, and to redesign workflows.
ADVANTAGES
- Experience with AI agents, LLM-based products or workflow automation.
- Experience in a pre-sales, solutions or forward-deployed role.
- Knowledge of core financial services processes, such as lending and mortgages, payments, cards and disputes, claims and underwriting, or financial crime and compliance.
- Experience working across several countries or markets.
- Experience in a fast-growing startup.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Kyiv, Ukraine
We are looking for a Junior System Administrator to support workplace IT operations, user requests, and core infrastructure maintenance in the IT Services team.
The candidate must be based in Kyiv.
The IT Services project focuses on reliable day to day support for workplace technology, office infrastructure, and user access management. You will help maintain stable operations across workstations, servers, and network equipment while contributing to secure and well documented IT processes.
Provide technical assistance, incident resolution, and request fulfillment for local and remote users
Handle device deployment, OS imaging, enrollment, peripheral setup, and secure hardware decommissioning
Oversee user account provisioning, role based access, and Active Directory and identity system maintenance
Monitor, update, and maintain office servers, workstations, and local network equipment
Conduct routine system health checks, software deployments, security patching, and post incident root cause analysis
Maintain up to date IT documentation, inventory records, and adherence to corporate security policies
1 plus years of experience supporting an IT workstation fleet of 20 plus devices including hardware diagnostics and repair
Strong troubleshooting skills across Windows OS
Basic knowledge of macOS and Linux
Experience administering Windows Server 2019, 2022, or 2025
Experience with Active Directory and GPO
Solid grasp of networking fundamentals including TCP IP, DNS, DHCP, VLAN, VPN, and NAT
Pre Intermediate English for written documentation and basic workplace communication
Hands on experience with VMware ESXi, Hyper V, or Proxmox
Familiarity with PowerShell for routine administrative tasks and system automation
Experience configuring Windows File Server Resource Manager, quotas, NTFS permissions, and share level access control
Exposure to Zabbix, Grafana, or ELK and Elastic Stack
Intermediate English or higher for cross team collaboration with international colleagues
juniorKyiv, Ukraine; The candidate must be based in Kyiv
Location: Montevideo, Uruguay; Remote.AR, Remote.LATAM-country; Remote.CO, Colombia; Rosario, Remote.LATAM-country
We are looking for a hands on Middle MLE Infrastructure Engineer to strengthen a shared Data and AI platform. You will focus on execution across CI/CD standards, cloud resource management, identity and access security, observability, and reliable deployments that support other teams.
The Shared Services Platform organization builds and operates the core environment for Data and AI products. You will work on a platform that standardizes CI/CD, security, observability, and cloud resource management so product squads can deliver on reliable infrastructure.
Define and maintain homogeneous CI CD standards and pipelines for data and AI across teams.
Manage cloud resources, capacity, and cost through provisioning, autoscaling, and optimization.
Own identity and access management and centralized credential governance.
Automate security policies through infrastructure as code and SecOps practices.
Run vulnerability scanning and incident response playbooks.
Build observability through metrics, dashboards, and proactive alerting for platform and products.
Ensure reliable versioning and deployment standards across the platform.
Act as a platform enabler for product squads on environment and product infrastructure.
Proven experience as a Platform Engineer, DevOps Engineer, or MLOps Infrastructure Engineer.
Experience with infrastructure as code using Terraform and configuration automation.
Experience with Docker, Kubernetes, and autoscaling.
Experience with CI CD tooling such as GitHub Actions and GitLab CI.
Experience with Git workflows including GitFlow.
Experience with Google Cloud Platform resource management, GCP IAM, billing, and cost control.
Experience with observability tools such as Prometheus, Grafana, Datadog, or similar monitoring solutions.
Experience with IAM, vulnerability scanning, data masking, and policy management.
Ability to communicate effectively with technical and non technical stakeholders.
Experience working in Agile environments.
Fluency in Spanish.
Exposure to MLOps platforms, model registry, and model serving infrastructure.
Experience with FastAPI or Flask.
Familiarity with BigQuery, pipelines, and lakehouse or warehouse environments.
Familiarity with GenAI tooling such as LangChain and Agents.
Quezon City, Philippines; Manila, Philippines; Davao City, Philippines; Caloocan, Philippines; Cebu City, Philippines; Zamboanga, Philippines; Taguig, Philippines; Relocation support
США; Must reside within 30 minutes of the normal reporting location, including home-based work locations