Wonderful

Location: Singapore Workplace: Hybrid WHAT YOU’LL DO - Manage complex calendars end-to-end for the site executives. - Coordinate meetings across multiple stakeholders and time zones - Prioritize and optimize schedules based on changing business needs - Support day-to-day operations and ensure smooth executive workflows - Handle logistics, follow-ups, and ad hoc operational tasks - Act as a trusted partner to leadership, enabling focus and efficiency WHAT WE’RE LOOKING FOR - Strong, motivated, and hungry profile with high ownership - Proven experience as an Executive Assistant / Personal Assistant to senior executives - a strong advantage - Excellent organizational and multitasking skills - Proactive, detail-oriented, and able to operate independently - Experience in a startup environment - a strong advantage - High level of English (written and spoken) - A MUST Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Tel Aviv, HQ Workplace: OnSite We are looking for a Vertical Product Manager to own Wonderful's solutions for telco, media and technology: mobile and broadband operators, streaming and media brands, and technology platforms. This role is responsible for the strategy, roadmap and go-to-market of repeatable solutions for these industries: products that solve a specific business problem for an operator, a media brand or a platform, and that we can sell and deploy again and again, in every country we work in. Our teams in the field already build valuable agents for operators, media brands and technology platforms. As one of the first Vertical PMs, you will turn this field experience into a catalog of solutions that sales can pitch from the first meeting, and that our deployment teams can take to production faster each time. You will work closely with country GMs, Deployment Strategists, FDEs, HQ product groups, R&D and marketing. These are subscription businesses, so the agent is part of the commercial relationship and not only the support queue: activating a new subscriber, fixing a service problem before the customer calls, keeping a customer who is one minute from leaving. They also run at a volume and with peaks that most industries never see, which makes scale and latency a product problem here and not an infrastructure footnote. WHAT YOU'LL DO - Drive the product vision, strategy and roadmap for Wonderful's telco, media and technology solutions, from the first solutions to a full catalog. - Identify the highest-value repeatable solutions, using what we have already built for customers in these industries, input from the field and market research. - Convert repeated customer needs into productized solutions rather than one-off builds, in partnership with HQ product groups and R&D. - Own the full solution offering for go-to-market, including demos, pricing, business case and reference deployments, so that solutions win deals in pre-sale. - Partner with marketing and sales on positioning, sales enablement and conversations with senior buyers at operators, media brands and platforms. - Build a deep understanding of operator and subscription economics, buyer needs, regulation and competitors, and use it to shape priorities. - Make the solutions hold up at operator scale: peak events, low-latency voice, proactive outbound, and the local language of every market we sell in. Turn what the vertical needs into clear asks on the HQ product groups and R&D. - Own the market rollout for each solution: which countries it enters and in what order, what has to change for it to work in each one, and how we grow penetration from there. A solution is judged by its total across every market, not by a single deal. - Lead a cross-functional team of engineers and designers from discovery to production, while maintaining team health. - Define and track the metrics that show each solution is working, and communicate progress to leadership. - Operate independently, think strategically and communicate clearly with executive and technical audiences. WHO YOU ARE - 5+ years of product management, solutions or strategy experience in B2B or enterprise software. - Experience building products for telecom operators, media or subscription businesses, or technology platforms, or working inside one. - Experience taking a product from customer discovery to repeatable sales. - Experience working closely with engineering, sales and customer-facing teams. - Experience presenting to and influencing senior executives. - AI-native PM with demonstrated ability to use AI tools to build prototypes and demos, and to redesign workflows. ADVANTAGES - Experience with AI agents, LLM-based products or workflow automation. - Experience in a pre-sales, solutions or forward-deployed role. - Knowledge of core telco and media processes and systems, such as billing and charging, provisioning and activation, number porting, identity, technical support, or subscription and retention. - Experience with a product that had to hold up under peak load or in several languages at once. - Experience working across several countries or markets, or in a fast-growing startup. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Tel Aviv, HQ Workplace: OnSite We are looking for a Vertical Product Manager to own Wonderful's solutions for retail: apparel and beauty, grocery and big box, home and DIY, marketplaces, and consumer services. This role is responsible for the strategy, roadmap and go-to-market of repeatable retail solutions: products that solve a specific business problem for a retailer and that we can sell and deploy again and again, in every country we work in. Our teams in the field already build valuable agents for retailers. As one of the first Vertical PMs, you will turn this field experience into a catalog of solutions that sales can pitch from the first meeting, and that our deployment teams can take to production faster each time. You will work closely with country GMs, Deployment Strategists, FDEs, HQ product groups, R&D and marketing. Retail is the vertical where an agent is judged on revenue and not only on cost. The same agent that tracks an order can also help a shopper find the right product, bring back an abandoned basket, or answer the store phone calls that nobody picks up today and turn them into visits. Our solutions have to prove both sides of that, in the brand's own voice. WHAT YOU'LL DO - Drive the product vision, strategy and roadmap for Wonderful's retail solutions, from the first solutions to a full catalog. - Identify the highest-value repeatable solutions, using what we have already built for retail customers, input from the field and market research. - Convert repeated customer needs into productized solutions rather than one-off builds, in partnership with HQ product groups and R&D. - Own the full solution offering for go-to-market, including demos, pricing, business case and reference deployments, so that solutions win deals in pre-sale. - Partner with marketing and sales on positioning, sales enablement and conversations with senior retail buyers. - Build a deep understanding of retail and e-commerce operations, buyer needs, seasonality and competitors, and use it to shape priorities. - Build solutions that move revenue as well as cost, and make the revenue case provable: define how each solution is attributed and measured so that a retailer's commercial team will accept the number. - Own the market rollout for each solution: which countries it enters and in what order, what has to change for it to work in each one, and how we grow penetration from there. A solution is judged by its total across every market, not by a single deal. - Lead a cross-functional team of engineers and designers from discovery to production, while maintaining team health. - Define and track the metrics that show each solution is working, and communicate progress to leadership. - Operate independently, think strategically and communicate clearly with executive and technical audiences. WHO YOU ARE - 5+ years of product management, solutions or strategy experience in B2B or enterprise software. - Experience building products for retailers, marketplaces or consumer brands, or working inside one. - Experience taking a product from customer discovery to repeatable sales. - Experience working closely with engineering, sales and customer-facing teams. - Experience presenting to and influencing senior executives. - AI-native PM with demonstrated ability to use AI tools to build prototypes and demos, and to redesign workflows. ADVANTAGES - Experience with AI agents, LLM-based products or workflow automation. - Experience in a pre-sales, solutions or forward-deployed role. - Knowledge of core retail processes and systems, such as order management, returns and exchanges, product catalog and search, loyalty, or store operations. - Experience with revenue-side programs such as product discovery, recommendations, basket recovery or win-back campaigns. - Experience working across several countries or markets, or in a fast-growing startup. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Tel Aviv, HQ Workplace: OnSite We are looking for a Vertical Product Manager to own Wonderful's solutions for the financial services industry: retail and commercial banks, digital banks, and insurers. This role is responsible for the strategy, roadmap and go-to-market of repeatable financial services solutions: products that solve a specific business problem for a bank or an insurer and that we can sell and deploy again and again, in every country we work in. Our teams in the field already build valuable agents for banks and insurers. As one of the first Vertical PMs, you will turn this field experience into a catalog of solutions that sales can pitch from the first meeting, and that our deployment teams can take to production faster each time. You will work closely with country GMs, Deployment Strategists, FDEs, HQ product groups, R&D and marketing. Financial services conversations sit at the points where a customer is most exposed and the institution is most procedural: a mortgage decision, a disputed charge, a lost card, a claim after an accident. Solutions in this vertical have to be accurate, explainable and auditable, in the local language and under the local regulator, or they do not get bought. WHAT YOU'LL DO - Drive the product vision, strategy and roadmap for Wonderful's financial services solutions, from the first solutions to a full catalog across banking and insurance. - Identify the highest-value repeatable solutions, using what we have already built for bank and insurer customers, input from the field and market research. - Convert repeated customer needs into productized solutions rather than one-off builds, in partnership with HQ product groups and R&D. - Own the full solution offering for go-to-market, including demos, pricing, business case and reference deployments, so that solutions win deals in pre-sale. - Partner with marketing and sales on positioning, sales enablement and conversations with senior banking and insurance buyers. - Build a deep understanding of bank and insurer operations, buyer needs, regulation and competitors, and use it to shape priorities. - Set the accuracy, explainability, audit and escalation bar that a regulated financial institution will accept, together with R&D, security and legal, so that a solution can reach production and not only pilot. - Own the market rollout for each solution: which countries it enters and in what order, what has to change for it to work in each one, and how we grow penetration from there. A solution is judged by its total across every market, not by a single deal. - Lead a cross-functional team of engineers and designers from discovery to production, while maintaining team health. - Define and track the metrics that show each solution is working, and communicate progress to leadership. - Operate independently, think strategically and communicate clearly with executive and technical audiences. WHO YOU ARE - 5+ years of product management, solutions or strategy experience in B2B or enterprise software. - Experience building products for banks, insurers or other financial institutions, or working inside one. - Experience taking a product from customer discovery to repeatable sales. - Experience working closely with engineering, sales and customer-facing teams. - Experience presenting to and influencing senior executives. - AI-native PM with demonstrated ability to use AI tools to build prototypes and demos, and to redesign workflows. ADVANTAGES - Experience with AI agents, LLM-based products or workflow automation. - Experience in a pre-sales, solutions or forward-deployed role. - Knowledge of core financial services processes, such as lending and mortgages, payments, cards and disputes, claims and underwriting, or financial crime and compliance. - Experience working across several countries or markets. - Experience in a fast-growing startup. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Tel Aviv, HQ Workplace: OnSite We are looking for a Vertical Product Manager to own Wonderful's solutions for travel, transportation and hospitality: airlines, hotel groups, rail and ground transport, car rental, cruise, and travel technology. This role is responsible for the strategy, roadmap and go-to-market of repeatable solutions for these industries: products that solve a specific business problem for a travel operator and that we can sell and deploy again and again, in every country we work in. Our teams in the field already build valuable agents for travel and hospitality customers. As one of the first Vertical PMs, you will turn this field experience into a catalog of solutions that sales can pitch from the first meeting, and that our deployment teams can take to production faster each time. You will work closely with country GMs, Deployment Strategists, FDEs, HQ product groups, R&D and marketing. This vertical has two modes and a solution has to do both. On a normal day the job is commercial: bookings, changes, upgrades and extras. On a bad day, a cancelled flight or a storm, thousands of people need to be rebooked in the same hour and the agent is the only thing that can absorb the volume. A solution that only works on a quiet day will not be bought. WHAT YOU'LL DO - Drive the product vision, strategy and roadmap for Wonderful's travel, transportation and hospitality solutions, from the first solutions to a full catalog. - Identify the highest-value repeatable solutions, using what we have already built for customers in these industries, input from the field and market research. - Convert repeated customer needs into productized solutions rather than one-off builds, in partnership with HQ product groups and R&D. - Own the full solution offering for go-to-market, including demos, pricing, business case and reference deployments, so that solutions win deals in pre-sale. - Partner with marketing and sales on positioning, sales enablement and conversations with senior travel and hospitality buyers. - Build a deep understanding of airline, hotel and transport operations, buyer needs, seasonality and competitors, and use it to shape priorities. - Design for both modes of this industry, the growth day and the disruption day, and define how each is measured. Set what the solution must do when volume spikes and plans have to be rewritten at once. - Own the market rollout for each solution: which countries it enters and in what order, what has to change for it to work in each one, and how we grow penetration from there. A solution is judged by its total across every market, not by a single deal. - Lead a cross-functional team of engineers and designers from discovery to production, while maintaining team health. - Define and track the metrics that show each solution is working, and communicate progress to leadership. - Operate independently, think strategically and communicate clearly with executive and technical audiences. WHO YOU ARE - 5+ years of product management, solutions or strategy experience in B2B or enterprise software. - Experience building products for airlines, hotels, transport operators or travel technology companies, or working inside one. - Experience taking a product from customer discovery to repeatable sales. - Experience working closely with engineering, sales and customer-facing teams. - Experience presenting to and influencing senior executives. - AI-native PM with demonstrated ability to use AI tools to build prototypes and demos, and to redesign workflows. ADVANTAGES - Experience with AI agents, LLM-based products or workflow automation. - Experience in a pre-sales, solutions or forward-deployed role. - Knowledge of core travel processes and systems, such as reservations and booking, changes and cancellations, disruption handling and rebooking, loyalty programs, or property and fleet operations. - Experience with a product that had to hold up during a demand spike or a service failure. - Experience working across several countries or markets, or in a fast-growing startup. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: United Arab Emirates ABOUT THE ROLE Coordinate site deployment by making sure the right people are assigned to the right priorities, travel and site visits are well planned, and teams have clear plans for their work on-site. Partner with GTMs, FDEs, DSs, and leadership to keep deployments organized and moving forward. WHAT YOU’LL DO - Allocate resources: Match FDEs and DSs to customer needs based on priority, skills, availability, location, and capacity. Flag resource conflicts and recommend trade-offs. - Prioritize field work: Maintain a view of upcoming and active engagements, deadlines, dependencies, and business priorities. Help leadership decide what should happen first when capacity is limited. - Coordinate on-site work: Set clear plans, responsibilities, and expected outcomes for each site visit. Track progress, actions, blockers, and follow-ups while teams are on-site. - Manage travel logistics: Coordinate travel schedules, flights, accommodation, local transport, itineraries, and expense requirements for regional deployments. - Keep teams aligned: Share deployment schedules and changes with field teams, Sales, customers, and internal stakeholders. Escalate delays or issues that affect delivery. - Track delivery and capacity: Maintain accurate records of assignments, travel, utilization, site progress, and upcoming demand. Provide regular updates and reports to leadership. - Improve processes: Identify ways to make resource planning, travel coordination, site execution, and reporting more consistent and efficient. WHO YOU ARE - 3+ years in field operations, project operations, Sales Operations, or a similar role. - Experience coordinating people, schedules, or projects across multiple locations. - Strong planning and prioritization skills, including handling competing requests and changing timelines. - Clear communicator who can align technical teams, commercial teams, customers, and leadership. - Organized, detail-oriented, and proactive about surfacing risks and blockers. NICE TO HAVE - Experience coordinating technical deployment teams, such as FDEs, DSs, or implementation teams. - Experience with multi-country travel, expenses, procurement, or vendor coordination. - Familiarity with Salesforce, HubSpot, Dynamics, or project planning tools. - Background in technology or consulting. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Global ABOUT THE ROLE Wonderful is seeking a dynamic, business-oriented (Spanish Speaking) In-House Commercial Lawyer to join our growing team. In this role, you will act as a strategic legal partner to the business, guiding commercial transactions and managing legal risk while actively enabling company growth. We are looking for a legal commercial lawyer who is fully bilingual in English and Spanish, with the specific ability to draft, negotiate, and finalize complex agreements with our Spanish-speaking customer base. KEY RESPONSIBILITIES - Commercial Drafting & Negotiation: Draft, review, and negotiate a wide variety of commercial agreements—including master service agreements, vendor contracts, NDAs, and partnership agreements—in both Spanish and English. - Customer-Facing Legal Support: Lead commercial negotiations directly with Spanish-speaking clients, ensuring smooth deal closures while protecting the company's legal and business interests. - Business-Oriented Counsel: Provide practical, solutions-driven legal advice to internal stakeholders, balancing legal risk with commercial realities and business objectives. - Cross-Functional Collaboration: Partner closely with sales, operations, and leadership teams to streamline contracting processes and support revenue-generating initiatives. QUALIFICATIONS & EXPERIENCE - Legal Credentials: Licensed attorney. - Language Fluency: Professional bilingual proficiency in English and Spanish. You must possess the advanced vocabulary and technical skill required to draft, redline, and negotiate binding legal documents in Spanish. - Commercial Background: Proven experience specializing in commercial transactions, ideally with an in-house legal department or a corporate practice at a top-tier law firm. - Geographic Location: United States or a Latin American (LATAM) country. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: India Workplace: OnSite WHAT YOU'LL DO - Build and operate cloud infrastructure across AWS, Azure and GCP using Terraform and Terragrunt. - Manage Kubernetes platforms and application delivery using Docker, Helm, Argo CD and GitOps. - Own and improve CI/CD workflows, including builds, automated testing, preview environments, image publishing, deployments and rollbacks. - Monitor production systems through metrics, logs and traces; improve alerting, runbooks, capacity planning and incident response. - Strengthen platform reliability, security, networking, access management, secrets handling, backups and disaster recovery. - Build automation and self-service tools that make it easier and safer for engineering teams to deploy and operate services. - Partner with product and AI teams to productionize workloads and integrate model providers and supporting services. WHAT WE'RE LOOKING FOR - 8+ years of hands-on experience in DevOps, SRE or platform engineering. - Strong practical experience with AWS, Terraform, Kubernetes, Docker and CI/CD systems. - Experience with Helm, Argo CD and GitOps-based delivery. - Solid understanding of Linux, networking, cloud security and production observability. - Ability to automate operational work using Python, Bash or similar tools. - Experience with Azure or GCP is an advantage. - Experience supporting AI workloads, model integrations or data-intensive systems is a plus. - Clear communication in Hebrew and English, strong ownership and a collaborative approach. - Comfortable operating in a fast-moving startup and supporting production systems. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Adriatics WHAT YOU'LL DO: You'll lead and close high-stakes deals with government agencies across the region, expand existing agency relationships, and create durable revenue streams with public sector organizations. - Build and grow trusted relationships with agency executives, IT/CIO leaders, and contracting officers across federal, state, and local government. - Drive measurable growth within the accounts you own, turning them into long-term reference customers and case studies. - Expand Wonderful's footprint by identifying new agencies, programs, and contract vehicles to land fresh government customers. - Hit - and exceed - activity, pipeline, and revenue targets, setting the bar for sales excellence in a procurement-driven environment. - Keep account details sharp and actionable: use cases, procurement timelines, contract vehicle status, budget cycles, next steps, and forecasts. - Sell on mission impact and value, not features - using a solution-based approach that proves measurable outcomes against agency mandates and constituent needs. - Navigate procurement processes including RFIs, RFPs, sole-source justifications, and relevant contract vehicles (e.g., GSA Schedules, cooperative purchasing agreements, or regional equivalents). WHAT WE'RE LOOKING FOR: - 7+ years of smashing sales quotas in SaaS or AI-driven solutions within public sector/govtech, consistently closing large, complex agency accounts with multi-stakeholder, multi-branch approval cycles. - Deep understanding of government procurement and budget cycles, including fiscal year timing, contract vehicles, and compliance requirements (e.g., FedRAMP, StateRAMP, data residency, or regional equivalents). - Exceptional communication, presentation, and negotiation skills, including experience presenting to non-technical stakeholders and elected/appointed officials. - The ability to work independently, manage a long-cycle pipeline, and prioritize across multiple agencies and procurement stages. - Excellent English (written and spoken) plus fluency in local language. - A passion for artificial intelligence in government modernization and a "get-it-done" attitude suited to bureaucratic environments. - A "hunter" mentality with a track record of generating new agency leads and navigating unfamiliar procurement structures to close deals. - A proven ability to navigate and win in early-stage, high-growth environments, staying sharp and effective with limited oversight and long sales cycles. - Strong existing relationships with agency leadership and decision-makers, with the credibility to open new doors across departments quickly. - The skill to cut through tech jargon and translate technical capabilities into clear, compelling mission and budget value that makes agency leaders lean in. - Proven wins working hand-in-hand with System Integrators and Hyperscalers' government cloud offerings (e.g., AWS GovCloud, Azure Government) to drive joint success. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Singapore Workplace: Hybrid We’re looking for a Chief of Staff to work directly with the Managing Director, helping drive commercial performance, shape strategic priorities and turn them into actions across the market. This is not a traditional Chief of Staff or internal operations role. You’ll be the MD’s commercial and operational right hand, keeping a finger on the pulse of the business across GTM, pipeline, partnerships and key strategic initiatives. You’ll know what’s moving, what isn’t and where intervention is needed. You’ll bring structure to ambiguous problems, get the right people around the table and make sure priorities turn into results. WHAT YOU’LL DO - Drive commercial execution. Work closely with the GTM team to understand pipeline, key opportunities, close plans and risks, making sure actions are followed through and deals keep moving. - Give the MD a clear view of the business. Maintain a distilled view of performance, priorities and blockers, highlighting what’s on track, what needs attention and where the MD needs to step in. - Own strategic initiatives. Take loosely defined business problems, create the strategy and drive them through to execution. This could be anything from how we penetrate our top enterprise accounts to launching a new commercial initiative. - Strengthen Revenue Operations. Work with CRM data, dashboards, pipeline and forecasting to improve visibility, discipline and decision-making across the business. - Build strategic partnerships. Identify and develop partnerships that can accelerate Wonderful’s growth and strengthen our position in this market. - Connect commercial and delivery teams. Understand what is happening across both GTM and deployments, identify dependencies and make sure commercial priorities have the resources and support needed to succeed. - Support market growth. Work with leadership on strategic customers, partnerships and initiatives that expand Wonderful’s footprint. - Make things happen. Chase actions, remove blockers, coordinate stakeholders and take ownership of important problems without waiting to be told what to do next. WHO YOU ARE - At least 5 years of experience across enterprise sales, commercial strategy, consulting, Revenue Operations, partnerships, business operations or a commercially focused Chief of Staff role. - Real commercial experience. You understand enterprise sales, pipeline, opportunities and what it takes to move a deal forward. You don’t need to be a hunter, but you need to understand how great sales teams operate. - Strong analytical skills and commercial judgement, with the ability to turn data and complex information into clear decisions and practical action. - Experience owning projects from an ambiguous starting point through to execution, rather than waiting for a fully defined brief. - Confidence working with CRM data, pipeline, forecasting, dashboards and commercial performance metrics. - Strong stakeholder management skills and the confidence to challenge, influence and hold people accountable. - Excellent communication skills. Local language fluency is strongly preferred alongside fluent English. - An independent, pragmatic and entrepreneurial approach with a high level of ownership. - The ability to stay one step ahead, spot problems early and operate effectively in a fast-moving environment where priorities can change quickly. Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Ireland Workplace: Hybrid ROLE OVERVIEW: - Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions. - Act as hands-on engineering lead - shipping code, building integrations, and setting high quality standards. - Build and lead a high-performing technical team across engineering, integration, and pre-sales. - Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy. - Gather customer feedback, localize the product, and represent regional needs to the global Product team. - Serve as the local technical point of contact, building partnerships and handling escalations.   REQUIREMENTS: - 7–8+ years of hands-on software engineering experience - you’ve built things that actually shipped - Proven track record in pre-sales, solution architecture, or complex technical implementations - Customer-facing background in roles like Site CTO, Solutions Architect, or Deployed Engineer - you know how to speak both tech and business - Strong leadership DNA - ideally with experience at Director, VP, or Founder level - Excellent English (written and spoken) plus fluency in at least one local language - Comfortable operating independently in a zero-to-one environment - building the plan, the team, and the system from scratch - Bonus: experience thriving in a fast-moving startup where speed and ownership matter more than titles Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice

Location: Tel Aviv, HQ Workplace: OnSite We are looking for a Technical Product Manager to own the tools that make every Wonderful deployment a high-quality one. This role sits between Product and Deployment, and is responsible for the strategy, roadmap and adoption of the tooling our Forward Deployed Engineers (FDEs) and Deployment Strategists use to build, test, launch and improve AI agents for our customers, across all our products. Our deployment teams are fast and creative. Where the product had no answer, they built their own: command-line tools, test harnesses, local helpers, workbenches. Some of it entered the product, much of it lives with the person who built it. As one of the first Technical PMs, you will turn this field experience into product, so that every FDE gets the speed-up, not only the one who wrote the script, and so that the same issue does not repeat in the next deployment. You will work closely with Deployment leadership, FDEs, Deployment Strategists, HQ product groups and R&D. Deployment quality is where an AI company earns or loses trust. An agent that worked in the pilot has to keep working in production, in every language, channel and customer system it touches. That takes a loop that does not fully exist yet: monitor, collect, diagnose, improve. Building that loop, and making it part of the product, is the heart of this role. TECHNICAL PM - WHAT YOU'LL DO - Drive the product vision, strategy and roadmap for deployment tooling across all Wonderful products. - Own the tools that help FDEs and Deployment Strategists build, test, evaluate, launch and monitor agents, from the first build to production. - Build the quality loop for agents in production: evals, test suites, regression checks, monitoring and the path from a detected issue to a fix. - Find what the field has already built, decide what becomes product, and bring it in, in partnership with HQ product groups and R&D. - Decide where each tool belongs: the core platform for what has a long life, the catalog or an FDE section for the rest, or not at all. - Run the intake of field needs into product: one clear channel, a regular ranking with the deployment teams, and a fast, visible answer on every request. - Review FDE contributions from a product view, with clear criteria and response times, so that good field work reaches the product and does not wait in a queue. - Spend real time in deployments. Understand how FDEs and Deployment Strategists work day to day, and treat them as your customers. - Define and track the metrics that show deployment quality and speed are improving, such as time to production, issues found before go-live and repeat incidents, and communicate progress to leadership. - Work with the PM of every product group so that what you learn in deployments shapes their roadmaps, not only yours. - Lead a cross-functional team of engineers from discovery to production, while maintaining team health. - Operate independently, think strategically and communicate clearly with technical and executive audiences. WHO YOU ARE - 4+ years in technical product management, forward-deployed engineering, solutions engineering or software engineering in B2B or enterprise software - Experience as an FDE, solutions engineer or developer tools PM, building or shipping tools that other engineers use - Hands-on technical ability: you write code, read pull requests and system logs, and can build a working prototype yourself - Experience working closely with engineering and customer-facing technical teams - Experience taking an internal or developer-facing product from discovery to wide adoption - AI-native PM with demonstrated ability to use AI tools to build prototypes and to redesign workflows PREFERRED QUALIFICATIONS - Experience with AI agents or LLM-based products in production, including prompt and context engineering, evals and quality or accuracy reviews - Experience with testing, observability or CI/CD tooling - Experience deploying software inside enterprise customers, including integration with customer systems - Experience working across several countries or markets - Experience in a fast-growing startup Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice