• квалифицировать и валидировать входящие лиды; • общаться с клиентами по телефону, email, в чатах и LinkedIn;
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• квалифицировать и валидировать входящие лиды; • общаться с клиентами по телефону, email, в чатах и LinkedIn;
Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role JDC Warehouse Specialist Position Overview The Warehouse Specialist runs day-to-day warehouse operations at a Nebius data center site. The role receives, stores and issues high-value hardware (GPU racks, servers, network equipment, spare parts), keeps stock and asset records accurate, and provides equipment to data center engineers on time. The specialist is the site's hands-on link to the wider logistics function: Transportation and Transport Coordination for arrivals and pickups, Logistics Planning and 3PL Planning for schedules, Back Office for system records, and the Project Office for new processes and tools. Key Responsibilities 1. Receiving & Dispatch • Receive inbound shipments per the delivery schedule; check seals, packaging and contents against ASN, packing list and PO. • Record damage and discrepancies with photos on arrival and hand them to Transport Coordination for insurance cases. • Prepare outbound shipments and RMA returns: picking, packing, labelling, documents; hand over to carriers at the agreed pickup time. • Follow handling standards for heavy, fragile and high-value equipment. 2. Provisioning to Data Center Operations • Issue equipment and spare parts to DC engineers on time, according to requests and project priorities. • Stage and kit hardware for rack deployments as agreed with ITDC and Project Managers. • Keep a clear view of what is available on site and flag shortages to the Team Lead and Logistics Planning. 3. Inventory & Asset Control • Post receipts, issues and transfers in ERP/WMS on the same day as the physical movement. • Create inventory and asset records for received equipment, including serial numbers. • Carry out cycle counts and annual stock takes; investigate and report discrepancies to Back Office. • Keep the warehouse tidy, labelled and organized by location. 4. Security, Safety & Compliance • Follow site security procedures for deliveries, access control and storage of high-value items. • Apply safety rules for handling equipment and operating material handling equipment. • Keep records complete and audit-ready (SOX, internal and external audits). 5. Process & Continuous Improvement • Work according to global SOPs and site-specific instructions. • Suggest improvements and report recurring issues to the Team Lead and the Project Office. • Take part in pilots and rollouts of new processes and tools (WMS/TMS, automations) at the site. 6. Local Expertise • Provide site-specific knowledge (access rules, dock limits, local carriers and customs specifics) to Transport, Planning and 3PL teams. • Identify local operational risks and propose practical mitigation. 7. Add-on Roles (when assigned) • + RMA: own RMA flows at the site — intake, documentation, return shipment, status tracking. • + Key User (IRG / NetSuite / Project44): first-line support and training for colleagues on the system, test changes, collect feedback for the Project Office. Expectations Autonomy: Independently runs daily warehouse tasks at the site within SOPs; escalates discrepancies, damage and security issues to the Team Lead. Impact: Keeps DC engineers supplied with the right hardware on time and keeps site stock accurate. Communication: Clear, timely updates to the Team Lead, DC engineers and logistics teams. Travel: Occasional support to other sites during launches or peaks. Work Mode: On site; remote work not expected. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.
Location: Almaty, Kazakhstan Workplace: hybrid We’re looking for a structured and detail-oriented Procurement Specialist to support purchasing across inDrive. In this role, you’ll coordinate the procure-to-pay process from start to finish: reviewing purchase requests, running tenders, managing vendor data and tracking contracts. You’ll cover the Marketing stream of procurement across various jurisdictions and markets. You’ll work closely with the Procurement Lead and stakeholders across departments to make purchasing faster, more transparent and more cost-effective. You have an analytical and structural mindset and care about clean processes and compliance. You’re comfortable handling multiple requests at once in a fast-paced, international environment. Key Responsibilities Technically coordinate the purchasing activities within the organization. Maintain expertise in assigned categories (e.g., Marketing, IT, Facility Management, Consulting). Assist in market research to identify cost-saving opportunities and provide recommendations. Coordinate and review Purchase Requests before approval and PO release. KYC additional check before realeasing PO. Manage and streamline sourcing, tender and benchmarking processes, ensuring adherence to procurement policies. Oversee contract timelines (including signing) and provide weekly progress reports to the Lead. Manage Vendor Master Data in ERP systems and implement updates as required. Maintain and enhance a database of suppliers categorized by expertise and location. Conduct supplier searches and evaluations based on stakeholder requests. Analyze procurement data, systematize insights, and extract statistics to inform procurement decisions. Provide periodic reports on procurement activities, including performance and efficiency metrics. Hold meetings with internal departments and stakeholders to facilitate procurement discussions and resolve issues. Provide consultation on the P2P process in ERP and CLM systems to internal stakeholders. Support negotiation processes alongside stakeholders during tenders. Identify opportunities for cost reductions and process improvements, providing input on procurement strategy. Participate in process optimization initiatives and ensure alignment with company goals. Skills, Knowledge and Expertise 2+ years of experience in procurement, ideally as a Procurement Specialist or in a similar role. A degree in a relevant field, or equivalent hands-on experience with growing responsibility across procurement, finance or contract management. A professional qualification or a solid understanding of finance and contract management. Hands-on experience with the P2P process in ERP and CLM systems, and confidence advising internal stakeholders on how to use them. Experience running sourcing, tender and benchmarking processes, and supporting negotiations with suppliers. Experience managing vendor master data and running vendor checks (e.g., KYC) before onboarding or PO release. Strong analytical skills: you can work with procurement data, spot trends and turn numbers into clear reports and recommendations. A structured, detail-oriented approach and the ability to manage multiple requests and deadlines at once. Clear communication and stakeholder management skills, with the confidence to align different teams and resolve issues. Fluent English. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.
Платёжный гейт ищет специалиста по финансовым сверкам с опытом от 2 лет в reconciliation.
• Ability to assist users via Live Chat and Email with account, payment, and bonus queries.
Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Quality Specialist on the Customer Support team, you’ll play a critical role in shaping how Figma identifies, diagnoses, and resolves complex product issues at scale. As a founding member of our Bangalore team, you’ll help establish quality standards, influence workflows, and build strong partnerships with Engineering and Product. We are looking for a Technical Quality Specialist who will drive quality improvements across the support and product lifecycle. This role goes beyond resolving issues—you’ll identify patterns, lead root cause analysis, and partner with Engineering and Product to improve reliability and customer experience at scale. The ideal candidate brings strong technical depth, systems thinking, and the ability to operate effectively in a fast-paced, ambiguous environment. Coverage outside standard business hours is part of this role. Your shift hours will be one of the following: Wednesday to Sunday, 12.30pm - 9.30pm IST Thursday to Monday, 12.30pm - 9.30pm IST Friday to Tuesday, 12.30pm - 9.30pm IST This role will be held from our Bengaluru office (in Koramangala) on a hybrid basis. What you’ll do at Figma: Develop deep expertise in Figma’s products, architecture, and customer workflows to diagnose complex technical issues Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems Own end-to-end resolution of high-impact bugs, partnering closely with Engineering and Product to drive timely and effective fixes, and maintain clear, proactive communication to improve customer satisfaction Contribute to social support efforts by engaging with customers and users on social media and community platforms Adapt to supporting customers across multiple products, including assisting with billing and account management issues as needed. Maintain schedule flexibility, including occasional weekend or holiday coverage, to support customers globally Recommend and implement improvements to debugging workflows, tooling, and support operations Collaborate cross-functionally to create internal documentation, training materials, and scalable knowledge systems Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams to advocate for bug fixes, tooling and process improvements, and feature enhancements We'd love to hear from you if you have: 2+ years of experience in Technical Support, Support Engineering, or QA within a SaaS environment Strong troubleshooting and debugging skills across Mac, Windows, iOS, and Android, including REST APIs, OAuth authentication flows, and third-party integrations Working knowledge of modern web technologies, including JavaScript/TypeScript, HTML, CSS, and React Ability to collaborate with Engineering and Product teams to resolve complex technical issues, with strong analytical, problem-solving, and communication skills Comfortable navigating fast-paced, ambiguous environments, with a focus on end-to-end issue resolution and continuous process improvement While not required, it’s an added plus if you also have: Experience working with design tools like Figma, Adobe Suite, Sketch, Framer At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
Location: Amsterdam, Netherlands About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. Role Overview Nebius is building the infrastructure for the AI era, providing scalable cloud and AI infrastructure solutions to some of the world's most innovative organizations. As our business continues to grow, operational excellence, data accuracy, and scalable commercial processes are critical to delivering an exceptional customer experience. The Sales Operations Specialist will support and optimize core commercial operations processes across contracting, billing, and sales support functions. This role is responsible for ensuring the accuracy and integrity of commercial data throughout the customer lifecycle—from sales request validation and contract execution to billing configuration, invoicing support, and operational reporting. The role focuses on ensuring that sales agreements are accurately translated into contracts, billing configurations, and internal systems while maintaining operational accuracy, pricing compliance, and smooth cross-functional coordination. The ideal candidate combines strong attention to detail, analytical thinking, and a process-oriented mindset to support business growth and operational excellence. Key Responsibilities Commercial Operations & Contract Management Support the end-to-end contracting lifecycle (quote to signature) by validating commercial requests, customer agreements, pricing terms, discounts, and billing requirements. Partner with Sales, Legal, Finance, and Customer Success teams to facilitate seamless contract execution and customer onboarding. Ensure customer contracts and commercial terms are accurately reflected across internal systems and operational workflows. Handle both routine and non-standard operational cases, providing solutions and escalating issues when necessary. Ensure adherence to pricing guidelines, approval workflows, and commercial policies. Billing Operations & Revenue Support Support billing processes, configurations, and system administration to ensure accurate invoicing and revenue operations readiness. Review and validate sales requests to ensure contractual terms and billing details are correctly reflected in internal systems. Coordinate with Finance regarding invoice, payment, or billing discrepancies and support issue resolution. Participate in the NBA Ops Channel on-call rotation, supporting operational requests and routine case management. Prepare and maintain standard operational, billing, and payment reports. Ensure proper documentation and effective communication across teams. Identify operational gaps, process bottlenecks, or deal execution risks and proactively escalate them. Partner closely with Sales teams to ensure operational readiness and smooth deal execution. Data Quality & Operational Analytics Monitor data accuracy across CRM, ERP, and billing systems and proactively identify discrepancies. Support reporting and analysis related to contracting, billing, operational performance, and commercial processes. Contribute to process improvement initiatives by identifying opportunities to increase efficiency, scalability, and data quality. Assist in maintaining operational KPIs and performance metrics to support business decision-making. Key Qualifications & Experience Must-Have Requirements 1–3 years of experience in Sales Operations, Commercial Operations, Revenue Operations, Billing Operations, Finance Operations, or a related analytical role. Experience working with CRM, ERP, and billing systems such as Salesforce, NetSuite, HubSpot, or similar platforms. Strong analytical and problem-solving skills with the ability to investigate discrepancies and identify root causes. Exceptional attention to detail and commitment to data accuracy. Strong organizational and communication skills. Professional working proficiency in English. Understanding of the commercial impact of operational decisions, including pricing, discounts, and margin considerations. Preferred Qualifications Experience in SaaS, cloud infrastructure, AI, or technology companies. Exposure to contracts, invoicing, billing, collections, or payment processes. Experience working with reporting or business intelligence tools is an advantage. Competencies & Behavioral Traits Analytical Mindset: Uses data to validate information, identify trends, and support operational decision-making. Attention to Detail: Ensures accuracy and consistency across contracts, billing configurations, reports, and operational processes. Learning Agility: Demonstrates curiosity and a willingness to learn new processes, systems, and tools. Collaboration: Works effectively with peers and cross-functional stakeholders to achieve shared goals. Ownership & Accountability: Takes responsibility for assigned tasks, proactively addresses issues, and follows through on commitments. Adaptability: Thrives in a fast-paced environment and effectively manages changing priorities and business needs. Process Improvement Orientation: Continuously seeks opportunities to improve efficiency, reduce manual effort, and strengthen operational controls. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.
We’re looking for a Retention Specialist for Ventura Brands to own how we talk to our customers after they’ve found us. You’ll run our email and SMS in Klaviyo and our postcard campaigns, and use Claude and other AI tools to plan, write and test faster.
Location: Kathmandu, Nepal Workplace: remote We are seeking a Customer Support Specialist to handle omnichannel inquiries (phone, email, and chat). In this role, you will quickly resolve customer issues, process returns and complaints, and accurately document every interaction within our CRM system. You will act as a vital bridge for user feedback, forwarding insights to relevant departments while keeping customers informed about their inquiry status. Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Strong digital literacy. Excellent data entry and writing skills. Good knowledge of Google products (Google Sheets, Google Docs). Product knowledge or willingness to learn E-hailing services, products & services, travel, and courier solutions. Strong verbal and written communication skills. Fluency in Nepali and English (both spoken and written). Fast and accurate typing skills (minimum 100 words per minute ). Experience with Customer Support CRM tools such as Salesforce, Zendesk, or Zoho . Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location
Influencer Research: Identify and evaluate relevant creators across YouTube, Instagram, and TikTok in Spanish-speaking markets. Outreach & Negotiations: Build relationships with influencers and their managers, negotiate rates, and secure ad placements.
🔹 Own the full recruitment cycle, from sourcing to onboarding and probation tracking. 🔹 Build and manage hiring funnels: stage conversion, time-to-hire, sourcing channels.
Location: Tallinn; Barcelona Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is seeking a detail-oriented Specialist to join our growing Issuing Operations team based in Tallinn. As a Specialist, you will be a key engine behind our client go-lives and operational stability. You will focus on making production-grade changes and configurations, managing technical administration, documenting and creating operational processes, and running small implementation projects to support our growing customer base. What you will be doing: - Production Configurations & Go-Lives: Execute production-grade changes, system configurations, and data entry required to bring client card programs live cleanly and accurately. - Process Documentation & Creation: Document existing operational workflows, identify opportunities for process improvement, and author net-new processes to standardize and streamline team operations. - Small Project Execution: Lead and run small projects, supporting client onboarding milestones and internal operational initiatives from start to finish. - Operational Readiness & Administration: Manage core administrative workflows, keep internal systems updated, and prepare documentation so support and operational teams are ready for client handovers. - Cross-Functional Coordination: Collaborate closely with internal stakeholders, including Product, Engineering, Risk, and Support, to track task progress and resolve day-to-day configuration blockers. About You: - Experience: 1–3 years of experience in operations, technical administration, or project delivery. - Domain Knowledge: Background in Card Issuing is strongly preferred. Experience in Acquiring or the broader Payments / Fintech industry is also highly valued. - System & Configuration Aptitude: Comfortable working directly within technical systems and administrative portals to make accurate, production-grade updates and configurations. - Process Discipline & Documentation: Strong ability to create clear, organized documentation and build structured, repeatable workflows from scratch. - Detail-Oriented & Organized: High attention to detail with the ability to manage task-level administrative work while balancing competing priorities. - Problem Solver: A proactive mindset aimed at identifying process bottlenecks and taking ownership of practical solutions. - Communication: Clear written and verbal communication skills in English to collaborate effectively with cross-functional internal teams. If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Что: Успешный/ая кандидат/ка будет структурировать финансовые операции, работать над подготовкой грантовых заявок, помогать с административными задачами.
Location: Hyderabad, India Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes. WHAT YOU'LL ACHIEVE: - Resolve customer issues leveraging your technical expertise and act as the primary point of escalation for our external support teams. - Reproduce customer issues, perform initial triage and file software defects and feedback with Engineering - Work cross-functionally across engineering and product to build processes and manage issues. - Develop deep product and platform expertise, diagnose and prevent recurring issues while contributing to feedback loops that improve both product quality and existing workflows. - Manage to key performance metrics defined within the CX Team. - Create and maintain internal knowledge libraries and contribute to the creation of user-facing content. - Should be open to 24/5 shift model and participate in an on-call rotation to assist customers outside of normal working hours. SKILLS YOU'LL NEED TO BRING: - 3-5 years in a support capacity focusing on escalated issue and/or technical troubleshooting. A track record of contributing to performance metrics like customer satisfaction and response time. - Exceptional problem-solving skills capable of diagnosing complex technical issues, querying data, and review product logs. You can drive problems to resolution efficiently and effectively. - Proven ability to collaborate with cross-functional partners (i.e. Engineering, Product, and Operations) to drive long-term solutions and ensure customer feedback informs product improvements. - Proficiency in incorporating AI into day-to-day work (e.g., drafting and refining customer responses, summarizing context, analyzing trends, and accelerating troubleshooting) while applying strong judgment, privacy, and quality standards. - Experience contributing or owning projects to optimizing processes, workflows, and support operations that drive performance improvements. You have strong organizational skills to manage multiple tasks in a fast-paced environment. - Excellent written and verbal communication skills**.** You are capable of distilling complex, technical material to non-technical audiences. - Ability to balance user expectations with policies and compliance boundaries. Ability to work under pressure while remaining focused and professional. NICE TO HAVES: - Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes. - Experience with tools and technologies like Zendesk, SQL databases, APIs, AI tools. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Baku Workplace: onsite RESPONSIBILITIES Procurement and vendor coordination Raise and track purchase orders for laptops, peripherals, networking gear and accessories with approved local and international vendors. Compare quotes, confirm delivery dates and escalate delays or pricing issues. Maintain vendor contacts, warranty terms and return/RMA processes. Inbound shipping and customs Coordinate international shipments with freight forwarders and couriers. Track shipments end to end and report expected arrival dates to IT and requesters. Log deliveries against the order; report damage or shortages within the vendor's claim window. Inventory and asset management Keep the asset register accurate: serial numbers, assignee, location, status and warranty dates. Run regular stock counts and reconcile them with the register; investigate discrepancies. Maintain safe, organized storage for hardware, with minimum stock levels for common items. Deployment and lifecycle logistics Manage handover and return of equipment for joiners, leavers and role changes. Coordinate secure disposal, recycling or donation of retired equipment, including data-wiping confirmation from IT. Reporting and process improvement Report monthly on stock levels, open orders, delivery times and logistics costs. Participate in improvements projects that reduce lead times, cost or loss. REQUIREMENTS Required 2+ years in IT logistics, supply chain, procurement or IT asset management. Working knowledge of import procedures and customs documentation. Experience maintaining an inventory or asset register (spreadsheet, ITAM or ERP tool). Professional English, written and spoken. Preferred Bachelor's degree in logistics, supply chain, IT, business or a related field. Familiarity with IT hardware (laptops, mobile devices, networking equipment) and common vendor ecosystems. Experience with an ITSM or ticketing system such as Jira Service Management. Working Russian. Certification such as ITIL Foundation, CSCP or CPIM. Skills and competencies Organization: keeps many open orders and shipments straight and prioritizes by urgency. Attention to detail: records serial numbers, quantities and dates accurately every time. Vendor management: negotiates delivery terms and follows up until issues are closed. Communication: gives requesters clear status updates and writes concise reports. Problem solving: resolves customs holds, damaged goods and stock shortages without waiting to be told. Integrity: handles high-value equipment and asset records with care and honesty. Tools: strong Excel or Google Sheets; comfortable learning ITAM, ERP and ticketing systems The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers
Нам нужен не классический SMM-специалист, который пишет красивые посты по контент-плану, а человек, которому интересно разбираться, как устроен LinkedIn, искать нестандартные способы роста, тестировать гипотезы и находить то, что реально работает.
Location: Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates We are looking for an experienced and talented Grill/Smoked Food Specialist - Sous Chef - VIP to join a VIP Private Family in Abu Dhabi, UAE. The ideal candidate must have strong expertise in live grilling, BBQ preparation, and premium meat cooking, with the ability to deliver high-quality dishes in a private luxury dining environment. Key Responsibilities: Specialize in live grilling, BBQ, and various grilling techniques. Prepare and cook premium cuts of meat, seafood, poultry, and other grilled specialties. Demonstrate expertise in charcoal, wood-fired, and gas grilling. Prepare marinades, sauces, rubs, and accompanying side dishes. Ensure excellent food presentation, quality, and consistency. Maintain high standards of kitchen hygiene, food safety, and cleanliness. Assist the Head Chef with daily kitchen operations and menu preparation. Provide live cooking and grilling services during private family gatherings and special occasions. Requirements Proven experience as a Grill Chef, BBQ Chef, or Sous Chef specializing in grilling. Strong knowledge of international BBQ styles and grilling techniques. Experience working in VIP households, luxury hotels, fine dining restaurants, or high-end establishments is an advantage. Must be confident in live grilling and cooking in front of guests. Creative, detail-oriented, and passionate about food. Flexible and willing to work in a private family environment. Must be available for a trial in Abu Dhabi, UAE if required. Benefits Salary: AED 20,000 - AED 30,000
Location: Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates We are looking for a skilled and passionate Grill/Smoked Food Specialist - CDP with strong expertise in live grilling, BBQ, and premium meat preparation to join a VIP Private Family. The ideal candidate must be hands-on, technically skilled, and capable of preparing high-quality grilled dishes while maintaining exceptional food quality and presentation standards. Key Responsibilities: Prepare and execute a variety of grilled and BBQ dishes. Specialize in charcoal, wood-fired, and gas grilling techniques. Handle premium cuts of beef, lamb, poultry, seafood, and other grilled specialties. Prepare marinades, sauces, rubs, and side dishes to complement grilled items. Ensure proper cooking temperatures, timing, and consistency. Maintain excellent food presentation and portion control. Manage the grill section independently and ensure smooth daily operations. Maintain kitchen cleanliness, food safety, and hygiene standards. Assist with menu preparation and introduce new grill and BBQ specialties. Requirements Proven experience as a Grill Chef or Chef de Partie (CDP) specializing in grilling and BBQ. Strong knowledge of international grilling techniques and BBQ styles. Hands-on experience with premium meats and seafood. Previous experience in luxury hotels, fine dining restaurants, or VIP private households is an advantage. Ability to work independently and manage the grill section. Creative, organized, and passionate about delivering exceptional food quality. Must be comfortable providing live grilling services during private family gatherings. Must be available for a 1-day trial in Abu Dhabi, UAE if required. Benefits Salary: AED10,000 - AED15,000
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