Location: Indiana
BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs.
Why Join BetterHelp
Competitive earning potential:
Estimated effective hourly earnings of
$119–$242 per hour
*, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes.
Expand access to mental healthcare:
Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance.
Deliver collaborative care:
Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment.
Spend more time on patient care:
BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients.
Work from anywhere:
Deliver care 100% remotely through BetterHelp’s telemedicine platform.
Build a schedule that works for you:
This is a flexible, part-time 1099 contract opportunity.
What You’ll Do
You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including:
Conduct video consultations and communicate with patients through telemedicine.
Assess, screen, diagnose, and prescribe medication when clinically appropriate.
Develop individualized treatment plans based on each patient’s needs.
Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists.
Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards.
Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience.
Who We’re Looking For
We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually.
You’ll be a strong fit if you have:
At least one year of experience
as a licensed Psychiatrist.
An active medical license (MD/DO) in good standing.
Experience prescribing medication when clinically appropriate and permitted by applicable state law.
Confidence using technology and online tools to deliver virtual care.
Strong communication skills and a patient-centered approach.
Even better if you have:
Previous telemedicine experience.
Active medical licenses in multiple states.
Fluency in additional languages.
Important to Know
This is a
part-time, independent contractor (1099) position
, not a salaried employee role.
BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients.
All patient care is delivered remotely through BetterHelp’s telehealth platform.
Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards.
License/Certification
Medical License (
Required
)
Location
United States (
Required
)
Work location:
Remote
*Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.
Location: Illinois
BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs.
Why Join BetterHelp
Competitive earning potential:
Estimated effective hourly earnings of
$119–$242 per hour
*, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes.
Expand access to mental healthcare:
Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance.
Deliver collaborative care:
Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment.
Spend more time on patient care:
BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients.
Work from anywhere:
Deliver care 100% remotely through BetterHelp’s telemedicine platform.
Build a schedule that works for you:
This is a flexible, part-time 1099 contract opportunity.
What You’ll Do
You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including:
Conduct video consultations and communicate with patients through telemedicine.
Assess, screen, diagnose, and prescribe medication when clinically appropriate.
Develop individualized treatment plans based on each patient’s needs.
Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists.
Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards.
Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience.
Who We’re Looking For
We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually.
You’ll be a strong fit if you have:
At least one year of experience
as a licensed Psychiatrist.
An active medical license (MD/DO) in good standing.
Experience prescribing medication when clinically appropriate and permitted by applicable state law.
Confidence using technology and online tools to deliver virtual care.
Strong communication skills and a patient-centered approach.
Even better if you have:
Previous telemedicine experience.
Active medical licenses in multiple states.
Fluency in additional languages.
Important to Know
This is a
part-time, independent contractor (1099) position
, not a salaried employee role.
BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients.
All patient care is delivered remotely through BetterHelp’s telehealth platform.
Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards.
License/Certification
Medical License (
Required
)
Location
United States (
Required
)
Work location:
Remote
*Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.
Location: Idaho
BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs.
Why Join BetterHelp
Competitive earning potential:
Estimated effective hourly earnings of
$119–$242 per hour
*, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes.
Expand access to mental healthcare:
Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance.
Deliver collaborative care:
Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment.
Spend more time on patient care:
BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients.
Work from anywhere:
Deliver care 100% remotely through BetterHelp’s telemedicine platform.
Build a schedule that works for you:
This is a flexible, part-time 1099 contract opportunity.
What You’ll Do
You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including:
Conduct video consultations and communicate with patients through telemedicine.
Assess, screen, diagnose, and prescribe medication when clinically appropriate.
Develop individualized treatment plans based on each patient’s needs.
Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists.
Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards.
Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience.
Who We’re Looking For
We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually.
You’ll be a strong fit if you have:
At least one year of experience
as a licensed Psychiatrist.
An active medical license (MD/DO) in good standing.
Experience prescribing medication when clinically appropriate and permitted by applicable state law.
Confidence using technology and online tools to deliver virtual care.
Strong communication skills and a patient-centered approach.
Even better if you have:
Previous telemedicine experience.
Active medical licenses in multiple states.
Fluency in additional languages.
Important to Know
This is a
part-time, independent contractor (1099) position
, not a salaried employee role.
BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients.
All patient care is delivered remotely through BetterHelp’s telehealth platform.
Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards.
License/Certification
Medical License (
Required
)
Location
United States (
Required
)
Work location:
Remote
*Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.
Location: Georgia
BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs.
Why Join BetterHelp
Competitive earning potential:
Estimated effective hourly earnings of
$119–$242 per hour
*, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes.
Expand access to mental healthcare:
Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance.
Deliver collaborative care:
Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment.
Spend more time on patient care:
BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients.
Work from anywhere:
Deliver care 100% remotely through BetterHelp’s telemedicine platform.
Build a schedule that works for you:
This is a flexible, part-time 1099 contract opportunity.
What You’ll Do
You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including:
Conduct video consultations and communicate with patients through telemedicine.
Assess, screen, diagnose, and prescribe medication when clinically appropriate.
Develop individualized treatment plans based on each patient’s needs.
Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists.
Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards.
Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience.
Who We’re Looking For
We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually.
You’ll be a strong fit if you have:
At least one year of experience
as a licensed Psychiatrist.
An active medical license (MD/DO) in good standing.
Experience prescribing medication when clinically appropriate and permitted by applicable state law.
Confidence using technology and online tools to deliver virtual care.
Strong communication skills and a patient-centered approach.
Even better if you have:
Previous telemedicine experience.
Active medical licenses in multiple states.
Fluency in additional languages.
Important to Know
This is a
part-time, independent contractor (1099) position
, not a salaried employee role.
BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients.
All patient care is delivered remotely through BetterHelp’s telehealth platform.
Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards.
License/Certification
Medical License (
Required
)
Location
United States (
Required
)
Work location:
Remote
*Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.
Location: Arkansas
BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs.
Why Join BetterHelp
Competitive earning potential:
Estimated effective hourly earnings of
$119–$242 per hour
*, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes.
Expand access to mental healthcare:
Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance.
Deliver collaborative care:
Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment.
Spend more time on patient care:
BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients.
Work from anywhere:
Deliver care 100% remotely through BetterHelp’s telemedicine platform.
Build a schedule that works for you:
This is a flexible, part-time 1099 contract opportunity.
What You’ll Do
You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including:
Conduct video consultations and communicate with patients through telemedicine.
Assess, screen, diagnose, and prescribe medication when clinically appropriate.
Develop individualized treatment plans based on each patient’s needs.
Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists.
Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards.
Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience.
Who We’re Looking For
We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually.
You’ll be a strong fit if you have:
At least one year of experience
as a licensed Psychiatrist.
An active medical license (MD/DO) in good standing.
Experience prescribing medication when clinically appropriate and permitted by applicable state law.
Confidence using technology and online tools to deliver virtual care.
Strong communication skills and a patient-centered approach.
Even better if you have:
Previous telemedicine experience.
Active medical licenses in multiple states.
Fluency in additional languages.
Important to Know
This is a
part-time, independent contractor (1099) position
, not a salaried employee role.
BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients.
All patient care is delivered remotely through BetterHelp’s telehealth platform.
Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards.
License/Certification
Medical License (
Required
)
Location
United States (
Required
)
Work location:
Remote
*Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.
Location: Alabama
BetterHelp is a technology-enabled mental health marketplace that connects patients with therapists and psychiatric providers covered by their insurance plans. By bringing patients, providers, and insurers together, we aim to remove barriers to care and help more people find the right support for their needs.
Why Join BetterHelp
Competitive earning potential:
Estimated effective hourly earnings of
$119–$242 per hour
*, based on modeled assumptions for a 60-minute period that may include patient visits and applicable CPT codes.
Expand access to mental healthcare:
Provide psychiatric care to individuals who may otherwise face barriers to finding an available provider who accepts their insurance.
Deliver collaborative care:
Work alongside BetterHelp’s network of licensed therapists to provide thoughtful, evidence-based treatment.
Spend more time on patient care:
BetterHelp supports credentialing, payer enrollment, and platform operations so you can focus on your patients.
Work from anywhere:
Deliver care 100% remotely through BetterHelp’s telemedicine platform.
Build a schedule that works for you:
This is a flexible, part-time 1099 contract opportunity.
What You’ll Do
You’ll provide compassionate, evidence-based psychiatric care in a convenient virtual setting including:
Conduct video consultations and communicate with patients through telemedicine.
Assess, screen, diagnose, and prescribe medication when clinically appropriate.
Develop individualized treatment plans based on each patient’s needs.
Coordinate treatment planning and care delivery with BetterHelp’s network of licensed therapists.
Deliver empathetic, high-quality care while upholding BetterHelp’s clinical and service standards.
Share feedback with BetterHelp’s product, engineering, and operations teams to help improve the provider and patient experience.
Who We’re Looking For
We’re looking for psychiatrists who are passionate about expanding access to mental healthcare and comfortable delivering high-quality care virtually.
You’ll be a strong fit if you have:
At least one year of experience
as a licensed Psychiatrist.
An active medical license (MD/DO) in good standing.
Experience prescribing medication when clinically appropriate and permitted by applicable state law.
Confidence using technology and online tools to deliver virtual care.
Strong communication skills and a patient-centered approach.
Even better if you have:
Previous telemedicine experience.
Active medical licenses in multiple states.
Fluency in additional languages.
Important to Know
This is a
part-time, independent contractor (1099) position
, not a salaried employee role.
BetterHelp will support credentialing and enrollment with multiple health plans to help expand access to insured patients.
All patient care is delivered remotely through BetterHelp’s telehealth platform.
Licensed providers make all clinical decisions independently and in accordance with applicable state telehealth laws, regulations, and professional standards.
License/Certification
Medical License (
Required
)
Location
United States (
Required
)
Work location:
Remote
*Estimated effective hourly earnings of $119–$242 are illustrative estimates for licensed Psychiatrists and are not a guaranteed hourly rate, wage, or salary. Estimates are derived from modeled assumptions regarding the number of completed visits per hour, CPT code mix, and utilization of add-on codes (such as 90833) when clinically appropriate and properly documented. Actual earnings will vary based on individual clinical decisions, case mix, scheduling availability, payer reimbursement, licensure, geographic market factors, and other applicable considerations.
Location: United States (Remote); Vancouver, British Columbia; Toronto, Ontario; Ottawa, Ontario
Workplace: Remote
ROLE SUMMARY
Join our Builder Platform Team as a Staff Software Engineer. Our mission is to empower a company of builders by delivering a frictionless, standardized, and governed platform for agents, workflows, and core engineering tools. We operate Temporal as customer zero: we partner directly with teams across the company to run their real work on the platform, measure the productivity it unlocks, and feed what we learn back into Temporal’s products and open-source frameworks our customers can adopt.
WHAT YOU’LL DO
- Own the strategy, architecture, and operation of our Agent Platform for deploying, running, evaluating, governing, and improving agents and agentic workflows, setting direction and ensuring reliability and scalability.
- Architect the AI Infrastructure that agents depend on: LLM and MCP gateways with guardrails, fallback, usage and cost controls, and model rollout policies.
- Design, build, and operate agents and workflows that carry engineering work from issue to production and business work from trigger to outcome, scaling them across teams and use cases.
- Lead the development and evolution of our Developer Infrastructure (Source Control and CI) and the developer tools that improve builder flow and reduce friction across the company.
- Partner closely with stakeholders across Engineering, Product, Sales, and G&A to identify high-impact opportunities where AI can accelerate work and improve outcomes.
- Define best practices for agents and agentic tooling, build the enablement materials and paved roads behind them, and proactively drive adoption across the organization.
- Establish and drive measurement and feedback loops (usage, reliability, and cost) to quantify the productivity the platform unlocks, inform prioritization, and shape the roadmap.
- Lead our work as customer zero: turn what we learn into validated requirements for Temporal Cloud, the SDKs, and our Agent Harness, own the feedback loop with product leadership, and drive our contribution to an open-source reference architecture that customer platform teams can adopt.
- Mentor and support engineers on the team, raising the bar on technical design, execution, and use of agents and agentic tooling.
- Participate in on-call rotation, while identifying and driving improvements that reduce operational burden and improve the internal user experience.
WHAT YOU’LL BRING
- Strong software engineering fundamentals and a track record of leading the design, delivery, and operation of production-quality internal platforms or developer tooling.
- Experience leveraging modern agentic coding tools such as Codex and Claude Code, including defining best practices and driving adoption across teams.
- Proficiency in one or more programming languages commonly used at Temporal, such as Go, TypeScript/JavaScript, Python, or Java, with the ability to make pragmatic, high-leverage technical decisions.
- Experience architecting and scaling workflow automation or internal tools (CLI tools, services, GitHub automation, cloud automation, or similar) used across teams or the organization.
- Strong judgment about when to standardize versus when to enable flexibility, and how to remove friction without compromising reliability, security, or long-term maintainability.
- Comfort leading cross-functional collaboration, including partnering with non-traditional developers and translating ambiguous needs into scalable, well-adopted solutions.
- Ability to use data and qualitative feedback together to define success metrics, prioritize effectively, and measure impact.
- Clear written communication, including documentation that enables self-service and scales knowledge across teams.
NICE TO HAVES
- Experience building internal agents and operating an agent platform.
- Experience building and operating Temporal applications.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Dubai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
The Senior Analyst, Financial Crime Compliance is a subject matter expert in the second line of defence, supporting the MLRO in managing and strengthening the Financial Crime Compliance function in the UAE. The role provides expert advisory and judgement on high-risk clients and complex escalations, acts as a strategic partner to Sales, Onboarding, Transaction Monitoring, Legal and Product, and helps ensure adherence to UAE AML/CFT/CPF, sanctions and payments regulations.
WHAT YOU WILL BE DOING
- Provide operational advisory on high risk clients, whether at onboarding, periodic review or trigger event, and deliver justified opinions and recommendations. This includes EDD cases, merchant change requests and screening alerts, with CDD/EDD rigorously performed and documented.
- Present well justified risk recommendations to the MLRO, DMLRO.
- Investigate alerts reported to Compliance, partner with the Financial Crime Investigations Unit (FCIU) and Transaction Monitoring on escalations, and review internal unusual activity reports. Draft Suspicious Transaction/Activity Reports (STR/SARs) for MLRO decisions ensure the riskiest clients are monitored accordingly.
- Proactively lead or contribute to the development and update of the local compliance framework (policies, procedures and operating memos) with the support of the DMLRO.
- Provide quick and precise advisory on internal team enquiries on the application of procedures.
- Contribute to updating the AML/CFT risk classification and to the assessment of new products, features and activities, including stored value and card issuing propositions.
- Contribute to external reports due to regulators, and to internal reports to senior management and the Board, including business-wide and entity-level risk assessments.
- Support responses to internal and external audits and regulatory engagement, and track the timely completion of resulting action plans.
- Perform second line quality assurance testing of CDD/EDD and screening decisions, and feed findings into process and training improvements.
- Perform regulatory watch and gap analysis between applicable regulations and sanctions and the current framework, monitor emerging typologies, and propose enhancements.
- Draft training material and presentations, and run scenario-based training sessions for business units.
- Act as Subject Matter Expert (SME) in various ad hoc Group and regional Compliance projects.
ABOUT YOU
- Minimum 5+ years of experience in a Compliance function in the banking or payments space.
- Prior experience in Compliance Advisory is ideal. Otherwise, a combination of 2LoD operations experience with exposure to investigations and audit handling is preferred.
- Robust knowledge of financial security topics (KYC, AML/CFT, sanctions) and other compliance topics, including UAE regulatory requirements (CBUAE regulations on retail payment services, card schemes and stored value facilities) and scheme rules (added advantage).
- Working knowledge of the UAE regulatory environment. Experience in a CBUAE regulated or other UAE regulated business is strongly preferred.
- Clear sense of accountability and a positive, solution-oriented, can-do approach.
- Ability to identify inefficiencies, see the bigger picture, challenge the status quo and define scalable and sustainable processes.
- Well-organised self-starter, able to prioritise quickly and meet deadlines under pressure.
- Strong stakeholder management and communication skills, and a collaborative team player.
- Willingness to learn continuously and keep up to date with the payments industry and regulations, local and international.
- Strong spoken and written English.
- ACAMS, ICA Diploma or an equivalent certification, and/or a degree in Law or a related field, is desirable but not essential.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Baader Bank is looking for an Operations Expert Securities Transfers to manage securities transfers, resolve complex cases, monitor settlement, and improve transfer processes.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT RAMP LABS
Ramp Labs is Ramp's AI research group. We post-train models on finance work, build the environments and evals they learn from, and ship them into the products 70,000+ companies use to move money. We think the defensible part of an AI product is the loop: proprietary environments, evals that track what customers care about, and models trained against both.
ABOUT THE ROLE
Every model decision at Ramp Labs runs through a benchmark. Which model to route to. Whether a post-training run worked. Whether an agent is ready to post a corrective journal entry to a customer's ledger without a human in the loop.
You'll own Ramp's benchmarking effort. You'll turn real finance work (expense policy review, invoice coding, month-end close, spreadsheet Q&A) into benchmarks and RL environments, build the graders, and tell the team what is actually improving.
WHAT YOU’LL DO
- Build benchmarks from real workflows: turn agent traces, customer edge cases and expert labels into versioned benchmark suites for long-horizon agents that run for hours across tools and systems, plus tool use, multi-step reasoning and financial judgment
- Own the benchmarking effort: decide what we measure, run benchmark suites across models and agent versions, and report results the team makes decisions on
- Design graders: rubrics, programmatic checks and llm-as-judge, calibrated against human agreement, with a clear view of where each one breaks
- Close the loop with post-training: turn evals into reward functions and RL environments, and catch reward hacking and contamination before they ship
- Publish external benchmarks and write-ups on how models perform at real finance work
WHAT YOU NEED
- Hands-on experience building LLM benchmarks or evals that people used to make real decisions
- Strong Python and software engineering; your eval code is reproducible and fast
- Statistical judgment: variance, confidence intervals, sample size, inter-rater agreement, and knowing when a delta is noise
- Working knowledge of post-training (SFT, RL with verifiable rewards) and how evals feed into it
- Comfort with SQL and large datasets; you'll work directly from production traces
- Taste for what is worth measuring
NICE-TO-HAVE
- Industry experience on an eval, benchmarking or post-training team
- Built RL environments or verifiers for agentic tasks
- Published benchmark or evaluation research (NeurIPS Datasets & Benchmarks, ICML, ACL)
- Built or contributed to eval frameworks (verifiers, lm-evaluation-harness, HELM or similar)
- Familiarity with accounting, finance or other expert-domain work
- Public work we can look at: a benchmark, an eval suite, a failure-analysis write-up
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mexico City, Mexico; Medellin, Colombia
Workplace: hybrid
Senior Product Manager - Issuing
Reports to:
Product Director, Spend
Location:
LATAM (Mexico, Colombia - would consider London)
Your Role:
We are looking for an experienced, ambitious Senior Product Manager to join our Spend tribe. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to own a new product line for Sokin as it launches and scales.
About us:
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost and total transparency.
Our mission is simple: we’re simplifying global business, so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with an established presence in EMEA, APAC and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
As our
Senior Issuing Product Manager:
You’ll own Sokin’s card proposition as it moves through launch and into growth. You’ll set the product strategy and roadmap for Issuing and be measured on card adoption, revenue, authorisation rates and client satisfaction.
You’ll be accountable for the proposition end to end, from eligibility and enrolment through issuing, funding, spend controls, authorisation and disputes. Working with engineering, design, compliance, operations, finance and our issuing partner, you’ll scale it across our priority markets.
A critical part of this role is turning ambiguity into clarity. Card programmes sit at the intersection of scheme rules, partner capabilities, regulation and client needs. You’ll make trade-off calls independently, decide what matters now versus later, escalate only when needed and have the confidence to say no when something doesn’t serve our clients or the business.
Success means a strong launch and a proposition that grows with confidence into new markets and segments.
Your role as a Senior PM at Sokin:
Own the card proposition, product strategy and roadmap, prioritising new build and improvements against client value and Sokin’s goals.
Working with our client-facing teams, set the discovery approach for Spend and lead continuous discovery with clients and prospects, turning insights into clear problem statements, jobs to be done and recommendations for leadership.
Write clear, outcome-led requirements, epics and user stories with well defined acceptance criteria and partner with engineering to deliver them iteratively.
Be the main product contact for our issuing partner and work closely with compliance and operations to understand capabilities, requirements and APIs, designing product experiences, card programme controls and the operational processes needed to support them.
Collaborate with other product tribes to identify and resolve dependencies.
Use data and qualitative feedback to inform decisions and improve the product.
Own the Spend business case with finance, including revenue modelling and commercial performance.
Support go-to-market with product marketing, sales and customer success, including launch readiness, client onboarding, enablement and ongoing adoption.
Be Sokin’s card evangelist, using demos, prototypes, client conversations and presentations to the senior management team and key clients to make sure everyone understands the Spend proposition, how it works and what it takes to sell, support and operate it.
Set the standard for product practice in Spend, shaping how the tribe runs discovery, requirements and delivery and laying the foundations as the team grows.
We’d love to hear from you if:
You have 6+ years in product and a strong track record of launching and scaling B2B products, with hands-on experience in fintech, financial services or card payments.
You’ve worked in a regulated environment and are comfortable partnering with compliance, risk, legal and finance stakeholders to design solutions that work for clients and meet regulatory requirements.
You’re an exceptional communicator who can get into the detail, simplify complexity, tell a clear story and adapt your style for engineers, clients, partners and executives.
You build strong, trusted relationships and bring people with you through influence rather than authority.
You’re confident representing product to senior leadership, clients and partners, owning the decisions that shape the direction of the proposition.
You make AI tools part of how you work, using them to rapidly iterate, prototype and present ideas so you can test thinking with clients and stakeholders early.
You’re analytical and metrics-driven, balancing quantitative data with qualitative client insight.
You thrive in ambiguity, bringing structure, pace and pragmatism.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Belgrade, Serbia
Workplace: hybrid
Product Manager - Onboarding Experience & Expansion
Reports to:
Group Product Manager (Onboarding)
Location:
Belgrade
Your Role
We are looking for an ambitious, driven Product Manager to own the client-facing onboarding journey at Sokin. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
Product Management at Sokin is all about creating and delivering an ambitious roadmap with your team and working continuously with clients and stakeholders to ensure your product is driving real value for our customers and the business.
This is an opportunity for someone who wants to be part of something challenging and transformative, someone who wants to play a critical role in driving our success.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
As our
Onboarding Experience & Expansion Product Manager
Our objective is a simple one: get a prospect into a client and trigger their first transaction, as quickly and with as little friction as we safely can. We are building a new automated, risk-tiered onboarding model in which low-risk clients can set themselves up and trade within minutes, medium-risk clients are cleared within hours after one light-touch decision, and higher-risk clients get a clear view of what we need and a decision within days. Larger clients receive a white-glove service in which our team does most of the work for them.
You'll own the client-facing journey in that model: every step, field, message and handover between the moment a prospect decides to get started and the moment they make their first live payment. You'll work with a verification platform through its API, build the journey Sokin's clients see, and make sure that no one is asked for the same information twice. You'll also own how that journey expands: into new regions and segments, and into new routes to a client such as counterparty invitations through Sokin Direct.
Success means materially higher conversion from start to first transaction, a shorter time to trade in every risk tier, a narrower gap between our best and worst-performing regions, and no loss of compliance standards.
Your role as a Product Manager at Sokin:
Define and communicate the onboarding experience strategy and roadmap, aligned to the company's vision and to the Onboarding objectives
Own the client-facing journey for each service level (self-serve, light-touch and white-glove), and the handover points between Sales, Implementation and Compliance
Diagnose conversion and drop-off by region and by step, run experiments on forms, copy, validation and conditional logic, and remove the friction that causes abandonment
Work with the Onboarding Decisioning team and Compliance so that the journey and the case work behind it run as a single system with shared targets
Work with Engineering on the integration with the verification platform and on end-to-end instrumentation: time to trade, drop-off by step, manual touchpoints per case and cost per onboarding
Measure and grow Sokin Direct counterparty invitations as an acquisition channel, from invite to onboarded account
Spend time with clients, Sales, Implementation and Support to see where onboarding stalls and validate product solutions
Work from Sokin's Jobs to Be Done catalogue: describe the jobs your customers and internal users hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Work closely with Design, Data, Marketing and Sales to launch improvements and measure their impact
Act as the primary point of contact for all onboarding experience product-related enquiries
We'd love to hear from you if:
You have 3+ years experience in product management and are excited by building B2B fintech products and have experience in onboarding, KYC/KYB, identity verification or other high-friction regulated journeys
You're analytical: you enjoy funnels, A/B tests and finding the pattern behind a drop-off, and you have used data to move conversion
You own your roadmap and can identify problems, make decisions and drive things forward without waiting to be managed
You're comfortable working with compliance, risk and legal stakeholders, designing journeys that are user-centric while remaining compliant
You enjoy working in cross-functional teams alongside engineers, designers and other functions to deliver value to users
You have enough technical depth to work closely with engineers on API integrations and third-party platforms
You love solving problems in innovative and creative ways
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: South Africa; Romania; Serbia; Bulgaria; Croatia
Independently manage Amazon for five DTC wellness brands. Set strategy, optimize listings, own the P&L. War stories welcome.
$3-4k/month | Full-time | 4hr overlap MT
PaleoHacks
is one of the largest wellness platforms online, dedicated to helping people live healthier lives through paleo and keto nutrition. From cookbooks and meal plans to recipes and practical tips, we've supported millions on their health journeys.
We're a remote-first company with a small, talented team of 16 full-time team members spread across the globe. With five growing brands under our umbrella, we're now doubling down on data because better reporting leads to better decisions and even bigger growth.
We’re looking for an Amazon Marketplace Manager to bring Amazon in-house after several years with an agency. You’ll independently manage every listing, case and storefront across all five brands. You’ll build the strategy with our CMO and execute it yourself. Our agency stays on for your first 30 days while you learn the accounts, then remains available as a consultant. But the accounts are yours to run, and you set the agenda.
About 70% of the job is keeping five accounts healthy: staying on top of cases and account health so no listing gets suppressed or deactivated. Most listings are already well reviewed and optimised. The other 30% is project work, planned one item at a time. New-product launches are deliberate, roughly one a quarter. By 90 days, success means a clean handover, no unmanaged account-health incidents and a weekly scorecard that runs without chasing. Within 12 months, every major listing should have a measured optimisation cycle and and the last three SKUs not yet in Transparency should be enrolled. Our 2027 Amazon revenue target is roughly $3.2M, up from $2.5M.
Start by auditing every listing, case and account-health item, setting your baseline scorecard and coming back with your recommended priorities. The handover includes rebuilding campaigns in our own accounts with the paid-media team, resolving an existing UPC/ASIN conflict, completing a new Transparency account and an OPR packaging transition, tackling an FBA capacity crunch and landing multipack launches. Detailed documentation, recordings and AI-generated briefs will support you.
Here is what you will own:
📈 Build the portfolio’s Amazon plan with our CEO, and later our CMO: per-brand priorities, pricing, promotions, Subscribe & Save and seasonal pushes aligned with each brand’s wider activity.
🛠️ Optimise copy, images, A+ content, keywords/SEO, flat files, variations, parentage and per-serving price display. Creative is produced with our marketing team. Keep a Manage Your Experiments test queued for every listing.
🧾 Resolve account-health issues, suppressed or blocked listings, ASIN and GS1/UPC conflicts, Brand Registry problems and compliance flags across five accounts. Case management is where you must be excellent.
🚀 Launch new listings when needed, including multipacks, bundles, pack-size changes and packaging transitions.
📦 Plan weekly FBA replenishment with our Supply Chain Lead using sell-through rates. Manage capacity, inbound shipments and case-pack templates, and evaluate MCF. Stockouts and overstocks are both your responsibility.
🛡️ Protect the brands through Transparency enrolments, code ordering, OPR transitions and action to keep resellers off the buy box.
📑 Maintain GMP certifications, COAs and testing documentation for supplement and food listings, staying ahead of Amazon policy changes.
🎯 Connect PPC and listing performance through keyword/search-term strategy, per-brand TACOS targets and ad-data feedback. Campaign execution may sit with our paid-media team; that split is being finalised. Hands-on campaign experience is a big plus. For the right person, the role can grow into full campaign ownership.
📊 Run the weekly Amazon scorecard and deliver monthly per-brand revenue, fee and ROI figures by the 7th for finance close.
This is a full-time, fully remote role requiring at least four hours of daily overlap within 8am to 2pm US Mountain Time, with flexibility for real life. There is one weekly video call; everything else is async in Slack
Requirements
To be successful in this role, you need
:
✅ 3-4+ years of hands-on Amazon Seller Central experience, in-house or agency side, ideally across several brands
✅ Expert case-management skills, demonstrated through reinstatements, stranded-inventory saves and catalogue conflicts you personally resolved
✅ Expert listing optimisation: flat files, variations and parentage, A+ content, keyword/SEO strategy and structured A/B testing
✅ The ability to run an account independently, set priorities and bring the agenda
✅ Experience coordinating FBA replenishment with a supply chain or operations team
✅ Excellent written English and confidence working asynchronously in Slack with a weekly video call
✅ At least four hours of daily overlap within 8am to 2pm US Mountain Time
Brownie points for:
⭐ Hands-on Amazon PPC management across Sponsored Products, Brands and Display, with TACOS discipline. Strongly preferred: you need to speak the language fluently.
⭐ Amazon Transparency and OPR experience
⭐ Supplements or food and beverage experience, including GMP, COAs and compliance documentation
⭐ Helium 10, Data Dive or similar toolchain fluency
⭐ Experience taking an account over from an agency
⭐ Comfort using AI tools daily, as ours will be part of your workflow from week one
You communicate proactively, anticipate what supply chain needs and think in per-brand P&L terms rather than vanity metrics. You’re comfortable taking ownership and being judged by measurable results.
Benefits
What’s in it for you?
💰 $3,000-$4,000 USD per month depending on experience*
💼 Full-time
🌍 Fully remote
🌴 Unlimited PTO (including public holidays). We trust you to get the job done
🤒 Paid sick leave
📅 At least 4 hours of daily overlap with 8am-2pm US Mountain Time (core hours), with flexibility for real life
💬 Async-first culture - Slack with one weekly video call
📊 Clear scoreboard tied to real P&L
📚 Detailed documentation, recorded context, and AI-generated briefs provided for the handover
📈 Potential for the role to grow into owning Amazon PPC campaigns outright
*Salary range depends on your experience and skills.
*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.
This is our typical hiring process - occasionally, it may include extra steps.
For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!
🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.
✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).
❓ New to remote work?
Check out our handy FAQ:
jobrack.eu/jobseeker-faq
Location: Dubai, United Arab Emirates; Riyadh, Saudi Arabia; Amman, Jordan; Bucharest, Romania; Delhi, India
Summary
We are looking for a Senior ServiceNow SecOps QA Consultant to ensure the quality of ServiceNow Security Operations implementations. You will plan and run functional, integration and regression testing across SecOps modules and integrations, and build test automation using the ServiceNow Automated Test Framework (ATF).
⚠️ Must Have:
Hands-on QA/testing experience on ServiceNow, including SecOps modules (SIR and/or VR). Onsite in Dubai.
Responsibilities
Create test strategies, test plans and test cases for ServiceNow SecOps implementations.
Run functional, integration, regression, and user acceptance testing across SIR, VR and related modules.
Test integrations between ServiceNow and security tools (SIEM, vulnerability scanners, EDR), including data flows and automated actions.
Build and maintain automated tests using the ServiceNow Automated Test Framework (ATF).
Validate security workflows, playbooks, SLAs, assignment rules, notifications and access controls (roles, ACLs).
Log, track and manage defects, and work with developers to resolve them.
Perform regression testing for ServiceNow upgrades, patches and releases.
Support UAT with business and security teams and prepare test reports.
Ensure test coverage of requirements and maintain testing documentation.
Improve QA processes and best practices across the project.
Requirements
6+ years of QA/testing experience, including significant experience testing ServiceNow.
Must:
Hands-on testing experience on ServiceNow SecOps modules (SIR and/or VR).
Strong experience with the ServiceNow Automated Test Framework (ATF).
Experience testing integrations (REST/SOAP APIs), ideally with security tools.
Good understanding of security operations processes: incident response and vulnerability management.
Experience with test and defect management tools (Jira, ServiceNow Test Management, Azure DevOps).
Experience working in Agile environments.
Bachelor’s degree in IT, Computer Science or a related field.
Nice to Have
ServiceNow certifications: CSA, CIS – Security Incident Response, CIS – Vulnerability Response.
Testing certifications (ISTQB Foundation or Advanced).
Experience with other automation tools (Selenium, Tricentis Tosca, Postman).
Experience in banking, government or other regulated sectors in the UAE/GCC.
seniorDubai, United Arab Emirates; Riyadh, Saudi Arabia; Amman, Jordan; Bucharest, Romania; Delhi, India
Location: Philippines; India
We are looking for an Operations & Excellence Associate to support the delivery of high-quality, seamless mental health care experiences across our user and provider ecosystem.
This role sits at the intersection of operations, service excellence, and care navigation/coordination. The ideal candidate is highly organised, empathetic, operationally reliable, and comfortable managing communication across multiple channels including email, chat, and calls.
You will play a key role in ensuring smooth day-to-day operations, timely support resolution, provider coordination, session management, and overall service quality while contributing to continuous operational improvements.
User & Provider Support
Manage and respond to user and provider queries across email, chat, and calls within defined SLAs
Support session management processes including bookings, rescheduling, cancellations, and escalations
Coordinate closely with internal teams to ensure timely issue resolution and seamless care delivery
Provide high-touch support for sensitive or complex operational cases where required
Ensure accurate documentation and updates across operational systems and trackers
Care Excellence & Service Quality
Deliver a positive and empathetic experience across all user and provider touchpoints
Identify operational gaps, recurring concerns, and service risks proactively
Support escalation management and service recovery efforts
Maintain quality standards and adherence to SOPs across operational workflows
Assist in monitoring provider compliance, responsiveness, and operational performance
Operations & Coordination
Support day-to-day operational workflows and cross-functional coordination
Assist with maintaining trackers, dashboards, operational reports, and process documentation
Contribute to operational improvement initiatives and automation opportunities
Ensure operational data and records remain accurate and up to date
Support implementation of new workflows, services, or operational processes
Communication & Stakeholder Management
Communicate professionally and clearly with users, providers, and internal stakeholders
Handle calls confidently while maintaining empathy and professionalism
Collaborate effectively with Care Operations, Clinical, Product, and Commercial teams
Escalate risks, blockers, or urgent concerns in a timely manner
Requirements
Bachelor’s degree with min 1 year of relevant experience in operations, customer support, healthcare, or related fields
Strong verbal and written communication skills
Comfortable handling communication across email, chat, and calls
Strong organisational and multitasking abilities
Ability to work in a fast-paced and high-volume environment
High level of empathy, professionalism, and attention to detail
Comfortable working flexible shifts, including weekends, public holidays, or rotational schedules where required
Proficiency in Google Workspace and operational tools/platforms like FreshDesk/ Zendesk
Good to have:
Experience in healthcare, mental health, wellness, customer support, or operations environments
Familiarity with SLA-driven operations and escalation management
Process-oriented mindset with interest in operational excellence and automation
Strong ownership and problem-solving approach
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
How would you like to influence the most successful gaming platform of all time by validating the very technology our developers use to build extraordinary games?
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a Software Development Engineer in Test (SDET) to provide hands-on engineering excellence across our SDK ecosystem. This role focuses on building tools and infrastructure for analyzing the quality of the PlayStation SDK and related technology. While this is the primary domain, there are opportunities to expand into 3D graphics, spatial audio, artificial intelligence, and the fully integrated PlayStation game development environment.
We are looking for someone who wants to directly impact PlayStation technology by developing tools and automated systems that deeply analyze SDK components and platform capabilities. You will help strengthen and evolve our testing infrastructure, raise the technical bar for quality engineering, and drive confidence in every release. If you’re passionate about solving complex system-level challenges and influencing technology used by people around the world, we want to hear from you, come help us power the future of PlayStation!
What You'll Be Doing:
- Crafting and improving automated test cases, sample applications, testing tools and frameworks for SDK libraries and low level software (C++)
- Build and improve test infrastructure using Python and Groovy to simplify building, testing, and demonstrating PlayStation® sample applications.
- Monitor test infrastructure, analyze automation failures, improve reliability, and optimize runtime performance.
- Partner closely with software production and offshore teams to compose robust test plans, validation strategies, and documentation.
- Define scalable, maintainable automation and infrastructure patterns that support long-term platform growth.
- Contribute to architectural discussions for test systems spanning C++, embedded firmware (C), and Python-based infrastructure.
- Identify technical risks early and drive mitigation strategies to protect release confidence.
What We're Looking For:
- Excellent interpersonal skills, including presenting technical direction to both engineers and executives.
- Strong programming proficiency in Python & C++, as well as PyTest and GTest frameworks.
- Self-directed, committed to producing strong results, and passionate about high-quality automation.
- Experience building, running, and debugging software in both Windows & Linux environments.
- Deep understanding of automation trade-offs and architectural design decisions.
Nice-to-Have:
- Exposure to Android platform, including SDK, tooling and architecture
- Prior experience with PlayStation SDK development is helpful.
- Familiarity with Unity, Unreal Engine or other game engine technology.
- Containerization technology such as Docker and Kubernetes.
- Proven experience leading complex debugging efforts.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude Frontier Academy is where organizations nominate their strongest people to build deep, hands-on skills with Claude. Backed by a $100 million commitment, Anthropic aims to train 10,000 Frontier Deployed Engineers by the end of 2027. The Academy’s first program, the Frontier Deployed Engineer (FDE) Residency, brings engineers from leading customers and partners together in cohorts, and more programs will follow. We’re looking for a Marketing Lead to make the Academy a name the market knows and a credential people are proud to earn.
As the Academy’s first dedicated marketer, you’ll own how it shows up in the world. You’re a creative, versatile marketer who thinks in terms of brand and communications and also knows how to position, launch, and grow programs. You’ll turn each program launch into a major market moment, celebrate milestones like new cohorts and the first badges earned, and build a community of graduates who help tell the story.
Because the Academy serves both partners and customers, this role will sit on our Partner Marketing team. You’ll work directly with partners and customers to secure their participation in announcements and bring them into our launch and amplification plans. You’ll help shape the Academy’s strategy and annual plan and represent marketing with senior leaders, while staying hands-on enough to write the first draft yourself. Partners and customers already engage with other Anthropic education and training programs, so you’ll be thoughtful about how the Academy fits alongside them. If you’ve built a branded program at a B2B technology company and want to do it again at a much bigger scale, this role is for you.
Key responsibilities
Own the marketing strategy and annual plan for Claude Frontier Academy and its programs, working with Academy leadership to set priorities and goals
Build and maintain a calendar of market moments for the Academy and each program, including program launches, new cohorts, and badge milestones
Lead launches end to end, from messaging and announcement drafts through legal and executive review, launch-day execution and post-launch amplification
Partner with Communications on press releases and announcements, including sourcing customer and partner quotes and securing approval to use their names
Align early with Partnerships, Communications, and Account Teams on which customers and partners are named in each announcement, who gets a heads-up before it goes live, and how to answer those who aren’t named
Develop amplification plans with partners and customers across social posts, blogs, newsletters, and their own announcements, and turn cohort results into joint customer and partner stories
Grow the Academy’s presence on LinkedIn and other social channels with content that showcases programs, cohorts, and graduates
Own the Academy’s web presence and any paid promotion, working with our web team and with creative and agency partners
Build a community program that keeps cohort members and badge holders connected and turns them into advocates for the Academy
Work with Brand to extend the Academy’s naming and brand architecture as new programs launch, keeping it consistent with, and clearly distinct from, Anthropic’s other education and training offerings
Learn Anthropic’s other education and training programs, such as Claude Academy, Claude certifications, and Partner Basecamp, and work with their teams to define where Claude Frontier Academy fits, where the programs connect, and how they reference each other, so partners and customers see one clear path
Equip Account Teams and Partner Account Managers with FAQs, internal announcements, and guidance so they can answer questions, help customers and partners register their interest, and set clear expectations on participation
Keep senior stakeholders aligned through regular status updates and clear recommendations, and define and report on success metrics for Academy marketing
Minimum qualifications
Have built and run branded B2B marketing programs at a software/SaaS technology company, such as customer education, certification, community, or user conference programs
Have marketed education, training, or certification programs at a technology company, such as a partner, customer, or developer academy
Bring a creative, brand-minded approach and know how to create market moments that get noticed
Have led major launches or announcements, coordinating press, social, and partner amplification, and keeping everyone aligned through legal review, executive edits, and date changes
Know how to build an audience and spark conversation on LinkedIn and other social channels with B2B audiences
Have strong executive presence and are comfortable giving updates and making recommendations to senior leaders
Can operate at both strategic and tactical levels, comfortable owning an annual plan and rolling up your sleeves to ship
Build trusted relationships with partners, customers, and cross-functional teams, and can drive approvals and commitments without formal authority
Are an excellent writer who can move easily between press releases, FAQs, and social posts
Are energized by ambiguity and by building something new as a first-in-seat marketer
Passionate about AI diffusion and bringing the benefits of AI to people and the world
Preferred qualifications
8+ years of B2B software marketing experience spanning brand, communications, or program marketing
Experience building community or advocacy programs where members promote the program themselves
Experience marketing to technical audiences, particularly engineers and developers
Experience running joint announcements with global system integrators, consulting firms, or enterprise customers
Experience marketing to enterprise technology leaders, such as CIOs and CTOs
Experience marketing AI/ML products
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco office at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Los Angeles, USA
As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that achieve maximum developer, operator, and player value. We guide development, clear blockers, and push projects across the finish line while ensuring our teams are sustainable and foster a collaborative environment.
As a
Senior Technical Producer
on the Infrastructure Platform team, you'll drive direction and delivery across the platforms the rest of Riot ships on: live game services in every region, internal tools Rioters build to do their jobs, and a fast-growing set of workloads. Much of the work ahead is extending those platforms to support emergent or underserved use cases, and you'll help decide what that should look like. You'll partner closely with engineering leads across Infrastructure and the teams across Riot who depend on what we deliver.
Responsibilities:
Partner with engineering managers and technical leads to develop the technical product vision, strategy, and roadmap for your area
Own product requirements for your area, defining what to build, what success looks like, and how it will be measured.
Partner with engineering to evaluate designs against user needs, assess trade-offs, and pressure-test implementations
Manage delivery plans, risks, blockers, dependencies, tradeoffs; maintain clear stakeholder communication
Lead the breakdown and execution of multi-month work efforts spanning multiple teams within an initiative
Partner with teams to improve work systems, practices, delivery rituals, and goal setting; strengthen product feedback loops to clarify decisions, strengthen delivery predictability, and create a more consistent customer experience
Coordinate or facilitate day-to-day team rituals where needed within assigned scope
Assess team health, composition, and capacity to ensure the team is set up for success
Drive difficult technical tradeoffs with technical leaders, and articulate and advocate those tradeoffs to non-technical stakeholders
Serve as a key point of contact for customers in your assigned scope; engage them to understand needs and coordinate new-work intake
Prioritize customer requests in partnership with relevant engineering and technical leads for your assigned scope
Own an integrated view of delivery status across your assigned scope, tracking progress against goals and milestones, and contribute to consolidated reporting for relevant stakeholders, adapting updates to the audience and reporting needs
Use customer feedback, product signals, test results, and operational data to validate problems and drive priorities
Monitor product and service health, including user experience, cost, usage, performance, and operational effort, and help turn signals into improvements
Mentor other producers and contribute ideas beyond your immediate ownership across teams
Required Qualifications:
6+ years of experience as a Technical Producer, Technical Product Manager, Development Manager, or a relevant role on medium to large technical teams
Bachelor's degree in computer science, engineering, or equivalent practical experience
Experience applying Agile and Lean development processes at scale, and contextually adapting a broad set of development processes
Experience independently leading complex technical programs/projects with multiple teams, diverse stakeholders, or dependencies
Broad understanding of technical systems across multiple related areas, with the ability to identify and articulate multiple solutions and their tradeoffs
Experience defining product strategy, success metrics, and roadmap priorities for technical platforms, internal tools, or operational capabilities
Ability to understand technical requirements and how technical choices affect reliability, operations, and developer and player experience
Strong understanding of product management and the ability to find balanced solutions across technical, developer, and delivery constraints
Ability to set product and technical requirements within a defined space and evaluate designs or architecture against those requirements
Experience owning a roadmap, product plan, or execution plan through more than one stage of the product lifecycle, including launch and post-launch improvement
Ability to communicate complex topics clearly to audiences with little or no context
Proficiency with Jira
Desired Qualifications:
Familiarity with Atlassian tools, including Jira Product Discovery and Jira Plans
Experience building business cases and funding asks for technical investment
Experience with infrastructure, cloud, developer tooling, or live-service products
Experience improving developer productivity, operational quality, or self-service for a central platform
Experience applying data, experimentation, automation, or AI-enabled workflows to deliver customer value or improve efficiency
Experience working across infrastructure and game teams in a globally distributed, high-scale, or live-service environment
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Illinois
Idaho
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leadSan Francisco, CA | New York City, NY; For this role, we expect all staff to be able to work from our San Francisco office at least 2 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time for relocation
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