Location: United States; Denver; Seattle; Austin; New York; Boston; San Francisco
Workplace: Remote
Most companies treat support as a cost center. We treat it as an engineering challenge and a product opportunity.
Support Operations Engineering is an engineering function inside ClickHouse’s Support Services organization. We build the systems that decide how customers get help from the moment they describe their problem to the moment it’s resolved. This role will help shape how Support Services, RevOps, GTM, and core Engineering teams collaborate on customers. This is not a tools team. About a third of our work directly supports the support organization. The rest is building experiences and systems that change how ClickHouse works with its customers in more effective, streamlined ways.
WHAT YOU WILL BE DOING
You’ll design and build the systems that sit between ClickHouse’s customers and the teams who serve them. The work is varied by design, and you’ll move between problem types as priorities shift:
- Intelligent routing and decision systems. Software that decides where work should go and who should handle it, weighing many signals at once, and is built to adapt as the business scales.
- AI-powered customer experiences. Customer-facing and internal experiences that understand what someone needs, recommend the best next step, and know when to hand off to a human.
- Internal platforms and tooling. Applications that give Support, RevOps, and GTM teams the leverage to work faster and more accurately, built to production standards.
- Integrations and data flow. Connections across Salesforce, live chat, incident management, Slack, GitHub, and more, so workflows and data move cleanly between systems.
- Automation and observability. Systems that remove repetitive work, surface what’s breaking, and give teams confidence in what they’re running.
Across all of it, you’ll partner with core Engineering to ship to production, and own what you build: code review, testing, monitoring, and continuous improvement.
WHAT YOU BRING ALONG:
- 3–5 years building and shipping full-stack software in production, with tools like TypeScript/JavaScript, Node.js, and React (or comparable)
- Experience developing with APIs, webhooks, and integrations between distributed systems
- Hands-on experience close to support: as a support or technical support engineer, or by building tools or integrations for a support, CS, or RevOps team
- Confidence with Git and safe, version-controlled deployment workflows
- The ability to translate operational needs into solutions that non-engineers can follow
- A shipper’s mindset: self-driven, curious, and comfortable owning a problem end-to-end in a remote, globally distributed team
- Comfort using AI tools day to day in how you build, with a clear sense of where to trust them
BONUS POINTS:
- Experience building LLM-powered features in production (routing, retrieval, evaluation, or observability)
- Salesforce platform experience (Apex, LWC, Flows, custom objects) or certifications; if you don’t have it, the appetite to get there quickly
- Support and incident tooling: Pylon, incident.io http://incident.io, PagerDuty, Zendesk, Slack APIs, GitHub APIs
- Experience with ClickHouse or other analytical databases
- Experience in an early-stage or greenfield environment, or embedded in a support, RevOps, or business-systems function
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
УдалённоUnited States; Denver; Seattle; Austin; New York; Boston; San Francisco
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
Humanoid is looking for a hands-on Cloud Infrastructure Engineer to own the continued development, deployment and operation of the existing data platform within Humanoid. The role spans cloud infrastructure, full-stack development, platform engineering and data engineering, with responsibility for turning internal engineering requirements into reliable production systems.
You will also lead delivery by external contractors and act as their sole point of contact with Humanoid. You will gather requirements from our internal engineering teams, translate them into technical briefs, oversee implementation and bring completed work back for validation. All contractor questions, feedback and delivery coordination will flow through you, without requiring direct communication between contractors and other Humanoid team members.
This role combines substantial engineering work with technical leadership and delivery ownership.
WHAT YOU'LL DO
- Own platform delivery: Understand the existing platform architecture, identify the changes needed for Humanoid’s environment and workflows, and take those changes through development, integration, testing and deployment.
- Lead external contractors: Define work packages, priorities, technical requirements and acceptance criteria. Review designs and code, resolve technical questions, track delivery and ensure completed work meets Humanoid’s standards.
- Connect internal needs to implementation: Work with Humanoid’s engineering teams to understand requirements and constraints. Maintain a clear backlog, communicate tradeoffs and progress, and raise risks or decisions early.
- Build and operate cloud infrastructure: Manage compute, storage, networking and environments through infrastructure as code, with attention to security, reliability, performance and cost.
- Develop across the stack: Implement and maintain backend services, APIs, integrations and frontend interfaces that support internal users and engineering workflows.
- Improve the engineering platform: Build and maintain CI/CD pipelines, automated tests, deployment processes, environment configuration and developer tooling.
- Own data workflows: Develop and maintain data ingestion, processing, storage and access pipelines. Address data quality, schema changes, failed jobs and recovery.
- Maintain production reliability: Establish monitoring, logging and alerting; investigate incidents; and maintain practical rollback, backup and recovery procedures.
- Control access and preserve knowledge: Manage contractor permissions and secrets appropriately. Ensure source code, infrastructure definitions, documentation and operational knowledge remain accessible to Humanoid.
- Verify and hand over completed work. Validate contractor deliverables against agreed acceptance criteria and ensure releases include the documentation and support needed for ongoing operation.
WHAT WE'RE LOOKING FOR
- Experience building, deploying and operating production software on a major cloud platform.
- Strong practical knowledge of infrastructure as code, containers, Linux, networking, identity and access management, and CI/CD.
- Solid software engineering skills, including backend services, APIs, databases and the ability to work across frontend and backend code.
- Experience with data pipelines, object storage, relational databases and reliable processing of large datasets.
- Evidence of taking ownership of an existing platform: understanding unfamiliar code, diagnosing problems and delivering improvements safely.
- Experience leading external developers or contractors, including scoping work, reviewing implementation and holding delivery to clear quality standards.
- Clear written and verbal communication, with the ability to turn incomplete requirements into actionable technical work.
- Sound judgment about what to build directly, what to delegate and when to involve internal engineering specialists.
Experience with robotics, machine learning infrastructure, sensor data or internal data platforms would be valuable. We welcome engineers with particular depth in infrastructure or platform engineering who can demonstrate effective delivery across the wider software stack.
WHAT SUCCESS LOOKS LIKE?
The data platform is deployed reliably within Humanoid and develops in line with internal engineering needs. Contractor work arrives tested, documented and ready to integrate. Internal teams have clear visibility into progress and decisions, while you own the technical context, coordination and follow-through needed to deliver.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma’s distribution partnerships team is focused on unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. This includes accelerating go-to-market (GTM) efforts, driving adoption of Figma’s platform, and unlocking new use cases via our suite of AI tools. We are looking to hire an experienced business development and partnerships professional to scale our efforts with agencies, systems integrators, consultancies, and select commercial partners (resellers) across the LATAM region. This includes driving revenue growth and supporting customers in Brazil, Mexico, Argentina, Colombia, Chile, and beyond.
This is not a channel sales role - we are focused on new strategic initiatives and analyzing how partners best serve the long-term needs of Figma’s business and customers. This is an exciting opportunity to join an emerging team at Figma where you will play an active role in shaping our long-term partner strategy. You will build new partner programs from scratch and scale our existing motions to better serve customers across LATAM as Figma’s platform suite continues to evolve.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Identify, evaluate, and execute new strategic opportunities for Figma that require complementary GTM partners
Research, analyze, onboard, and activate new organizations into Figma’s formal distribution partner program
Manage existing service and commercial partners to drive revenue for Figma and meet the needs of our LATAM customers
Partner with Figma’s GTM teams to source, scope, and progress partner-influenced opportunities
Create repeatable service offering playbooks that partners can execute to drive deeper adoption and product retention
Expand the usage and adoption of Figma’s AI products in our customers through the strategic reach and influence of partners
Educate the wider partner ecosystem on Figma’s products, services, and capabilities in tandem with the partner enablement team
Develop and nurture internal relationships with sales, marketing, customer experience, and product teams; understand their needs, advocate for our partners, and find new areas of collaboration
We’d love to hear from you if you have:
10+ years of total experience in equivalent or relevant fields
4+ years of experience working with external partners to advance customer and GTM efforts - including SIs, agencies, and consulting firms - across multiple LATAM markets
Built new partner strategies, tactics, and programs from scratch while personally managing relationships with multiple strategic partners at once
Fluency in English, Spanish, and Portuguese
Ability to travel once per month
While it’s not required, it’s an added plus if you also have:
Worked at a service organization or channel partner in a direct GTM role
Spent time in the design or digital product development space
Experience selling to product-oriented and technical audiences
Experience with UX/UI design principles and collaboration tools
Proven experience using a sales methodology such as Command of the Message or MEDDICC
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Paris, France
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
Amazon brings Ledger to a broader audience of crypto-curious buyers on every continent, making it a key growth driver for the business. The Marketplaces team owns the Amazon channel end to end, from catalogue and inventory management to ads campaign management. You’ll lead our ads performance and bring a builder’s mindset to the whole channel: using data and AI to scale what works and automate our Amazon processes, from ads to operations.
What you’ll be doing:
- Amazon advertising management: own and optimize Sponsored Products, Sponsored Brands, Sponsored Display and DSP campaigns across our markets, with one goal: prove and drive incremental revenue, not just efficient spend; use Amazon Marketing Cloud (AMC) to understand our audiences and buyers and measure what our ads really bring.
- Process automation: rebuild our largely manual Amazon workflows (bid management, reporting, budget pacing, promo checks) into automated, scalable processes, leveraging AI tools and scripting rather than spreadsheets.
- Data & reporting: collaborate closely with the data team to build and maintain dashboards and trackers monitoring ads performance and promotional impact, turning raw data into clear recommendations for leadership.
- Promotions: manage promotional calendars across marketplaces to maximize conversion and defend competitive position.
- Tooling & partner evaluation: continuously benchmark and test third party tools, agencies and tech partners (audiences analytics, competitive intelligence, etc.) to identify the best stack for scale.
- Cross functional collaboration: work closely with the operations/catalog team, brand, and finance teams to align ads strategy with inventory, listings, and budget realities.
What we’re looking for:
- 2+ years of experience in performance marketing or data analysis, or, with a strong analytical mindset (Amazon Ads experience is a plus, not a requirement)
- Strong appetite for AI is a must, with dashboards, reportings or automated processes you’ve built using AI tools
- Comfortable owning manual workflows and turning them into repeatable systems
- Excellent organizational skills
- Fluent in English; the role is based in Paris, and English is a prerequisite for both social and work life in our office
Nice to have:
- Hands on experience with Amazon Ads console / Seller Central / Vendor Central
- Interest in Web3/crypto
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
About the program:
Trust Wallet Graduate Leadership Programme is a selective 12-month fast track for early-career talent who want to lead in Web3. You’ll join a small cohort, work on live products used by millions from day one, and learn directly from senior leaders across product, engineering, marketing and BD.
Strong performers move into a permanent role at Trust Wallet at the end of the program.
We’re looking for early-career talent who question assumptions and bring fresh perspectives to self-custody, payments and the agentic AI economy.
How the program works
- You will start in the Product Management team and rotate across functions: e.g. 3 rotations of 3 months, each with a senior mentor and a scoped project.
- Pitch to leadership: present your ideas to senior leaders. The best ones get built, launched or signed.
- Land your role: at the end of the program, you move into a permanent role based on your performance and where you create the most impact.
What you’ll do
Over 12 months, you’ll rotate across Product, Marketing and Business Development, owning real work in each.
- Find the gaps: Research wallets, DEXs, stablecoins, payment networks and agentic commerce to spot opportunities worth building for.
- Define what to build: Turn user problems into PRDs, user stories and success metrics, then prioritise them using user feedback, data and business goals.
- Ship end to end: Work with engineering, design and data to take features from idea to launch.
- Take it to market: Shape positioning, go-to-market plans and campaigns across X, community and content.
- Build partnerships: Map and qualify partners across chains, dApps, stablecoin issuers and payment providers, and support deals from pitch to integration.
- Decide with data: Set KPIs, run growth experiments and measure post-launch impact on users, campaigns and partnerships.
- Pitch to leadership: Present your ideas to senior leaders. The best ones get built, launched or signed.
What we’re looking for
- You’re a future leader: an innovator who’s sharp, logical and quick to learn, and who communicates with clarity.
- A bachelor’s degree in any discipline from a current QS World University Rankings Top 200 university, or equivalent evidence of exceptional analytical ability.
- 0–2 years of work experience.
- Structured and logical: you can break a messy problem into clear parts and a recommendation.
- Clear communicator, in writing and in person. You can explain a complex idea simply.
- AI-native: you use AI tools (e.g. Claude, Grok, Cursor) in your daily work and are curious about AI agents.
- Genuinely interested in Web3: you’ve used a wallet, a DEX or stablecoins, and you can talk about what works and what’s broken.
- A fast learner with strong ownership, comfortable with ambiguity and pace
Nice-to-have
- Builder or founder experience: you’ve started a project or company in AI or crypto, whether it shipped, scaled or failed.
- Hands-on Web3 experience: DeFi, perpetuals trading, stablecoin payments, hackathons or DAO contributions.
- Side projects, a product teardown, a newsletter, or an active X/GitHub presence.
What you’ll get
- A structured 12-month program with mentorship from senior leaders across different functional teams.
- Real ownership of features used by millions of people.
- Front-row exposure to AI × crypto payments
- A clear path to a permanent role
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: Athens, Greece; Belgrade, Serbia; Bratislava, Slovakia; Budapest, Hungary; Warsaw, Poland; Zagreb, Croatia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At DoorDash International, we're building the future of local commerce across some of Europe's leading delivery businesses, including Wolt and Deliveroo. Our teams work across brands and markets to identify opportunities, build scalable solutions and turn global capabilities into meaningful local impact.
Why Join Us?
At DoorDash International, execution drives impact. We combine the scale and technology of a global platform with a deep understanding of our local markets. You'll work across Wolt and Deliveroo, partnering with teams throughout EMEA markets to solve complex business problems and scale what works.
If you're passionate about using data to identify growth opportunities, turning insights into action and working across markets to drive measurable business impact, this is an opportunity to help shape how we grow our Restaurant business through better menus.
What you'll be doing
We are seeking a Menu Growth Senior Specialist to support Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA.
Menus are a critical part of the customer and merchant experience. Their quality, completeness and use of growth features can influence customer choice, basket size and overall merchant performance.
You will work closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives. You will take end-to-end ownership of defined workstreams, such as Menu Completeness, and work with local Account Management and Merchant Operations teams to execute them across markets and measure their impact.
This is a hands-on Strategy & Operations role combining analytics, project management and stakeholder collaboration. You will independently drive your initiatives from analysis through execution and performance tracking, while partnering with the Menu Growth Manager and Consumer Teams on broader strategy and prioritization.
Day-to-day in this role you'll:
Menu Growth Analysis (~30%)
Analyze consumer needs around menu, merchant and business performance to identify gaps and growth opportunities.
Use SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making.
Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives.
Track key metrics including and identify markets or merchant segments requiring additional focus.
Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes.
Prepare clear analyses and recommendations that help EMEA and local teams make informed decisions.
Initiative Execution (~45%)
Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking.
Support the rollout and adoption of EMEA initiatives
Translate initiatives into clear execution plans, timelines, materials and actions for participating markets.
Track progress against agreed targets and proactively identify execution gaps or blockers.
Coordinate follow-ups with local teams and support them in implementing agreed actions.
Measure results, document learnings and recommend improvements together with the Menu Growth Manager.
Help scale successful approaches and best practices across EMEA markets.
Market & Stakeholder Collaboration (~25%)
Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA.
Support markets in understanding menu performance gaps and translating insights into concrete actions.
Build strong relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives.
Gather structured market feedback and use it to improve future initiatives.
Coordinate with Analytics and Product when initiatives require additional data, insights or tooling support.
Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort.
Our humble expectations
2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations or a comparable analytical role.
Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations.
Comfortable working with large datasets, SQL/Snowflake, Excel/Google Sheets and BI/dashboarding tools.
Familiarity with hypothesis-driven problem solving, experimentation and A/B testing principles.
First project management experience, with the ability to independently drive defined initiatives from analysis through execution.
A commercial mindset and curiosity about how merchant and customer behavior translates into business growth.
Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets.
Fluent business English; experience in marketplaces, food delivery, e-commerce or high-growth tech is a plus.
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
Slovakia Pay Range:
€2.192
—
€2.740 EUR
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Poland Pay Range
10 002 zł
—
12 502 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Tbilisi, Georgia
Workplace: remote
Join Our Vision: We are building the next generation of Spatial Media - a new way people experience videos through interaction, multi-user presence, haptics, AI, and immersive storytelling.
DeoVR is the leading immersive streaming technology serving multiple enterprise customers and millions of users globally.
We are now expanding the boundaries of what video can be - moving from passive watching to active, interactive, multi-user journeys.
If this excites you more than it scares you, you are in the right place.
The Role
We’re looking for a strong Head of Product Analytics who can combine strategic ownership with a very hands-on approach. This is not a pure management role - we expect someone who is individually strong enough to operate at a Senior Product Analyst level and enjoys working deeply with data.
We need someone who sees analytics as a product function, not just reporting. Someone proactive, curious, and opinionated. A person who can help shape product decisions, uncover growth opportunities, build reliable tracking systems, and turn data into actionable insights.
What You Will Do
Own and develop the product analytics function
Work closely with Product, Engineering, and Leadership teams
Proactively identify what should be analyzed, validated, or challenged — without waiting for requests from Product or Leadership
Run deep product analysis to identify opportunities for growth and optimization
Drive product decisions with data, not just respond to ad-hoc requests
Design event tracking from scratch and maintain scalable, reliable analytics instrumentation
Own data quality and metric consistency across the product
Improve and optimize the DWH layer, including data modeling and performance optimization
Build and maintain dashboards and analytical layers
Develop product metrics, frameworks, and measurement approaches
Help teams make faster and better product decisions through data
What We Are Looking For
Strong experience in product analytics at Senior or Lead level
Very hands-on mindset - comfortable digging into data yourself
Advanced SQL skills and experience writing complex, optimized queries
Strong Python skills for analytics and data processing
Solid experience with BI tools - we use Tableau
Experience building event tracking systems from the ground up
Strong understanding of DWH design and optimization
Strong understanding of A/B testing methodologies, including bootstrapping, sequential testing, multi-armed bandits, and causal inference
Real hands-on experience applying ML approaches to analytics and product problems
Product mindset and ability to translate data into meaningful business and product insights
Bonus Points
Experience with video streaming products
Experience working with recommendation systems
Experience optimizing product funnels and user journeys
Experience in fast-growing product companies
Hiring Process
HR screening (30 min)
Tech Interview (1 hour)
Product Team Interview (1 hour)
CEO Interview (45 min)
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What We Offer
Please note, that this is a fully remote contract role. B2B cooperation only – you will work with us as an independent contractor operating through your own legal business entity (e.g., sole proprietorship, limited company, or equivalent).
The chance to be part of a pioneering team in a rapidly evolving industry
Direct impact on the future of media and technology
Flexible working hours to accommodate your lifestyle
Work remotely from almost anywhere
A culture that values innovation, accountability, and collaboration
Access to the tech you need from day one
Unlimited DeoVR Premium subscription
A dynamic and innovative work environment in a cutting-edge industry
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Unlocking Immersive Experiences
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Ivan Varko’s vision, CEO of Infomediji.
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Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire an Associate Product Trainer to support product adoption and utilization through comprehensive education for customers, partners, and employees. This role collaborates with Sales Leadership, Product Management, Product Marketing, and technical subject matter experts to ensure training effectively demonstrates how software features and functionality address business needs. The team's goals are to drive product utilization by educating the audience on iCapital’s software features and functionality, with an emphasis on how products can solve business needs.
Responsibilities
Coordinate and deliver structured, high-quality instructor-led onsite and virtual training sessions for customers, partners, and employees.
Develop, update, and maintain job and product-specific training modules, programs, courses, certification materials, and curricula aligned with audience needs, business priorities, product lines, and current management strategies.
Design, develop, and record product education content, including video and technical training materials, while maintaining training content within the Learning Management System (LMS).
Communicate product functionality and translate complex technical concepts into clear, understandable terms, adapting technical information and training materials to support sales efforts and varying end-user needs.
Partner with the Sales and Product Management teams to identify ongoing training needs, coordinate training schedules, and develop and deliver regularly scheduled training sessions.
Monitor and document participant progress, skill levels, and competencies through observation and assessments while identifying opportunities to improve training programs and workforce processes.
Establish evaluation methods and defined Key Performance Indicators (KPIs) to measure training effectiveness, product utilization, and end-user satisfaction following education and training.
Serve as a central point of contact for training needs and identify opportunities to enhance training programs and processes.
Support sales and marketing initiatives through travel, with the possibility of traveling up to 10% of the time.
Qualifications
3+ years of corporate adult training experience, including proprietary software application training, instructional design for software applications, technical training, and adult learning theories and practices
Experience working in the annuities or life insurance industry
Strong verbal and written communication, training, presentation, and professional public-speaking skills, with experience delivering onsite and web-based training in ILT and vILT environments to individuals and groups with varying computer skills and educational levels
Strong computer and software skills, including experience with virtual training and collaboration tools and LMS administration and maintenance
Strong analytical and problem-solving skills, with the ability to quickly understand requirements, identify issues during software training, and develop timely solutions through education and training materials
Strong work ethic and commitment to quality, with a disciplined, organized, and methodical approach to projects and tasks and strong attention to detail
Able to work independently or collaboratively within a team environment
Able to teach targeted skills and a strong commitment and drive to support participant success
Willingness and ability to travel for business purposes up to 10%.
Benefits
The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position can be based in either the greater Des Moines, IA, area or the greater Salt Lake City, UT, area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Toronto Headquarters
Workplace: OnSite
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The Corporate Physical Security and Protective Services team sits within Wealthsimple's Regulatory division. We keep our people, offices, and visitors safe — from access control and our on-site guard program to emergency preparedness, investigations, and executive protection. We're a small team that works closely with Workplace Operations, building management, and partners across the company, and we're focused on building a security program that gets ahead of problems instead of just reacting to them. If you take safety seriously and want to help shape a strong security culture at a fast-moving fintech, you'll fit right in.
ABOUT THE ROLE
Reporting to the Senior Manager, Corporate Physical Security & Protective Services, you'll be the face of security in our Toronto office — the first person employees, visitors, and guards turn to when something comes up. This role exists to give our team more room to build: you'll own how we respond day to day in the office, and lead the security awareness program that helps everyone at Wealthsimple understand their part in keeping each other safe.
Please note, this role is based in our Toronto office 5 days/week and is not eligible for remote work.
WHAT YOU'LL DO
- Serve as the first point of contact for security in the office, handling visitor management, temporary badging, and in-person concerns from employees and visitors
- Lead content creation and day-to-day delivery of our security awareness program, including training on badging, visitor management, and emergency procedures
- Respond to security incidents and see each one through to resolution, documenting everything
- Investigate routine workplace incidents — like access violations, thefts, and disturbances — and escalate sensitive or high-risk matters
- Coordinate daily with on-site guards on coverage, post order compliance, and shift handovers, and report issues so they get addressed with our vendor
- Process access requests, badge issuance, and deactivations in our access control and video management systems, flagging anomalies and gaps as you find them
- Support our emergency preparedness program — floor warden coordination, drills, and tabletop exercises — and help draft security policies, procedures, and event risk assessments
- Assist with executive protection and travel security when needed, from logistics to travel monitoring
SKILLS YOU BRING
- 2+ years of experience in physical security, risk assessment, emergency response, customer-facing communications, or a related role
- Post-secondary education in security management, risk management, criminal justice, communications, or a related field, or equivalent professional experience
- Experience de-escalating tense situations with clients, visitors, or employees, with composure and discretion
- Clear, concise writing — you can produce incident reports, procedures, and advisories that people actually read
- Good judgment about what you can handle and what to escalate, and the ability to manage several priorities at once
NICE TO HAVE
- Experience in fintech or financial services
- Hands-on experience with security and ticketing platforms like Genetec and Jira
- A valid First Aid and CPR certificate
- A PSP or CPP designation from ASIS, or progress toward one
- Interest in growing into executive protection or intelligence analysis work
WHO YOU ARE
- Calm under pressure — you stay composed when things get tense, and people feel safer because you're there
- Approachable and clear — you can walk a new hire through our badging process or settle a frustrated visitor with the same ease
- Thorough and consistent — you follow procedures, document your work accurately, and notice when a process isn't working
- Clear on your scope — you handle routine matters on your own and escalate early when something needs a second set of eyes
- Someone who takes ownership — you follow your work through, raise issues before anyone asks, and want to grow into bigger responsibilities
- Curious about how to make security part of the culture, not just a set of rules
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Cyprus; Ukraine
Workplace: Remote
What We're Looking For
We are looking for a Senior IT Systems Administrator to be a foundational pillar of our IT organization. This is not a ticket-closing role. We need a proactive owner who can build and manage the technology ecosystem that empowers our entire company. You will have the autonomy to design, implement, and refine the systems and processes that make our organization more secure, efficient, and productive.
You will be the go-to expert for our modern, cloud-native tech stack, including Okta, Google Workspace, Slack, Jira, Jamf, n8n, and AWS.If you thrive on automating processes, solving complex challenges, and building reliable, scalable IT systems, this role is for you.
What You'll Do
- Plan & Strategize: Help shape and maintain the roadmap for our corporate IT infrastructure. Develop clear policies and repeatable processes for identity management, device security, application access, and IT support.
- Administer & Automate: Serve as the lead administrator for our core SaaS/IaaS platforms (Google Workspace, Okta Jamf, Slack, Atlassian Suite). Use n8n, scripting (Python, JavaScript, etc.), AI tooling, and native tool automation to eliminate manual work, streamline user lifecycle management, and integrate systems.
- Administering or enabling AI tools (such as Claude or similar) in a business setting, including SSO/SCIM provisioning, usage and spend management, and a security-minded approach to data access and integrations. Comfort using LLMs to speed up your own scripting, troubleshooting, and documentation.
- Secure & Optimize: Implement and maintain security best practices across all systems. Manage endpoint security and configuration with Jamf, enforce access policies with Okta, keep our office networks secure and performing well, and monitor our environment for performance and compliance. Help enable AI tools safely by managing access, usage limits, and connector permissions.
- Empower & Support: Build a great employee experience by providing reliable systems and excellent support. Act as a senior escalation point, create clear documentation, and support our IT service desk (Jira Service Management) by resolving complex issues, improving workflows, and automating recurring requests to ensure timely resolution.
- Collaborate & Deliver: Partner with Security, HR, Engineering, and other departments to understand their needs and deliver technology solutions that help them achieve their goals.
What You'll Bring
- 5+ years of experience as a Systems Administrator in a cloud-first environment.
- Proven experience managing core business platforms, including Google Workspace for productivity and Jamf for Apple device management.
- A strong sense of ownership and the ability to work independently. You can take a high-level goal, break it down, and execute without constant supervision.
- Proficiency in administering the Atlassian Suite (Jira, Jira Service Management, Confluence), with a knack for creating clean workflows and automations that serve the business, not just the tool.
- A solid understanding of IT security principles, networking fundamentals, and cloud infrastructure (especially AWS basics).
- Hands-on experience with Identity and Access Management, including managing an IdP like Okta.
- Strong scripting and automation skills in a language like Python or JavaScript, and experience building workflows in n8n or a similar tool (Zapier, Workato, Kestra). You default to automating a task rather than doing it twice.
- Practical experience with office networking, including firewalls, Wi-Fi, VPN, and DNS/DHCP, and monitoring it with tools like Datadog.
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Bonus Points For:
- Professional certifications (e.g., Okta Certified Professional, Jamf Certified Admin, AWS Certified Cloud Practitioner, Fortinet NSE).
- Experience with Infrastructure as Code (IaC) tools like Terraform.
- Familiarity with Agile methodologies and working in a DevOps culture.
- Experience managing IT budgets and vendor relationships.
- Experience with FortiGate or Ruckus, or advanced Datadog use (custom monitors, SNMP/syslog ingestion, integrations with PagerDuty or Slack).
Candidate journey
⭕️ Recruiter call → ⭕️ Skills assessment → ⭕️ Systems design → ⭕️ Meet the Leadership team
Check out some of our products
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WalkFit - http://walkfit.pro
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Security Detection Engineer to join our growing Information Security team, reporting directly to the Information Security Manager. In this hands-on technical role, you'll be responsible for designing, building, and continuously improving scalable, high-fidelity detection capabilities that safeguard the sensitive biometric and health data of millions of WHOOP members.
You'll play a critical role in strengthening our detection capabilities across cloud, identity, endpoint, and application environments, with a focus on identifying emerging threats, improving detection accuracy, and reducing security risk. This is an opportunity to take meaningful ownership of our detection engineering program, influence its technical direction, and help shape the future of security at WHOOP as we continue to scale.
RESPONSIBILITIES
- Design, build, and scale high-signal detections across cloud, identity, endpoint, network, and application layers using Detection-as-Code principles.
- Develop and maintain detection logic aligned to real-world attacker behavior and frameworks such as MITRE ATT&CK across modern security platforms.
- Translate threat intelligence into actionable detections and validate effectiveness through adversary emulation and testing.
- Build behavioral detections to protect against threats such as account takeover, credential abuse, API misuse, automation attacks, privilege escalation, and data exfiltration.
- Continuously improve detection quality by tuning alerts, reducing false positives, and implementing automated enrichment and triage.
- Define and track detection KPIs (e.g., precision, recall, false positive rate, MTTD) and implement processes to measure and improve detection health.
- Support and lead incident investigations, including containment, root cause analysis, and post-incident detection improvements.
- Contribute to the on-call rotation while proactively reducing operational overhead through automation.
- Partner with Engineering, IT, Infrastructure, Product, and GRC to ensure systems launch with strong monitoring and detection coverage.
- Map detections to threat models, identify visibility gaps, and continuously improve coverage as the environment scales.
- Explore and apply advanced analytics and machine learning techniques to improve detection fidelity, reduce noise, and enhance triage and investigation workflows.
- Stay ahead of evolving threats by researching emerging attack techniques and incorporating learnings into detection strategy.
QUALIFICATIONS
- 4+ years of hands-on experience in Information Security, with a focus on detection engineering, threat detection, or security operations.
- Demonstrated experience writing and tuning detections across cloud, identity, endpoint, or application environments.
- Familiarity with detection frameworks and tooling such as YARA, SIGMA, Suricata, or similar rule-based detection methodologies.
- Strong understanding of attacker techniques across identity compromise, cloud abuse, lateral movement, and data exfiltration.
- Expertise analyzing and building detections on cloud and SaaS telemetry, including authentication events, API activity, and system logs.
- Strong scripting skills in a scripting language such as Python, Go, or PowerShell for automation and tool development.
- Ability to operate effectively in a fast-paced, high-growth environment.
- Strong analytical mindset with a systems-thinking approach to reducing noise and increasing signal fidelity.
- Experience supporting incident response investigations and participating in on-call rotations.
- Experience building detective controls for consumer-facing platforms or detecting authentication and API abuse at scale is a strong plus.
- Effective communicator who can collaborate with engineers and explain detection strategy clearly to both technical and non-technical stakeholders.
- Familiarity with applying data analysis or machine learning techniques to security detection or alert triage is a plus.
- Bachelor’s degree in Computer Science, Information Security, or a related technical field, and/or relevant security certifications are a plus.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $130,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
A lot of that trust is design. When customers tell us why they picked Help Scout over the alternatives, and when they recommend us to someone else, the reason they give most often is that it is easier to use and it feels better to work in. That's why our top source for new customers comes from human and agent referrals. Our user experience is one of the strongest advantages we have, and as Director of Product Design you'll be directly accountable for keeping our quality high as we accelerate our growth.
ABOUT THE ROLE
- Lead our product design team as a player/coach. Manage and develop a small team of experienced product designers and stay close to the work through critique, design reviews, and occasional projects of your own. Your most senior individual contributors carry the most complex design problems; your job is to make sure the whole team's work meets the bar. Set clear expectations for craft and ownership and build a culture where critique and feedback make the work better.
- Turn great design judgment into something that scales. Own the design principles, standards, guardrails, and decision record that make a Help Scout experience feel like Help Scout, so designers, engineers, and AI agents can create high-quality experiences with more speed and autonomy. Your most senior designers author the interaction models and product patterns that sit underneath them.
- Be accountable for our design system as a product. Set the priorities and resourcing for the Help Scout Design System (HSDS), drive its adoption across Product and Engineering, and make it useful and legible to both people and machines, working with the designer who serves as its technical lead for architecture, patterns, and Figma/code parity.
- Own how AI shows up in our product. AI is every designer's job, not one person's. You are accountable for Help Scout's point of view on trustworthy AI experiences: how AI communicates, gives people control, handles mistakes, and moves from assisting customers to acting on their behalf. Your most senior designers lead the design direction and patterns; you make sure that point of view is adopted and applied consistently by every designer, and that it evolves with the product.
- Evolve how design gets done as AI accelerates delivery. Own the operating model: workflows, tooling standards, design debt, how design works with Product and Engineering, and how the capacity AI frees up gets reinvested. Decide which of the practices the team pilots (code prototyping, AI-assisted workflows) become the standard way we work. Your most senior designers shape how AI fits into the design process itself; you make sure that guidance becomes how the team actually works.
- Help shape product direction alongside Product and Engineering. As a member of our Experience Leadership Team (XLT), bring design judgment, customer understanding, and a clear view of where design investment will have the greatest roadmap impact. Carry business context, constraints, and initiative outcomes back to the design team, and bring designers into the forums where direction for their work is being set.
- Decide where design capacity goes. Match designers to workstreams based on business priority. Decide who is embedded where, when someone shifts to a higher-priority problem, and when designers move from horizontal work to a deep, time-bound embed in a single workstream.
- Partner with the Brand Design team in our GTM organization to help ensure design cohesion between marketing and in-app product experiences.
ABOUT YOU
- You're an experienced product design leader who still loves the work. You bring 10+ years in product design, including 3+ years managing designers, and have been accountable for the experience of a product, as well as the people creating it.
- You have exceptional product and design judgment. You care about craft in a way that shows up in the details, can clearly articulate why an experience works, and have experience making complex B2B software feel simple and intuitive.
- You know how to scale great product design. You've built or meaningfully evolved a design system that teams genuinely adopted, and you know how to translate taste and judgment into principles, patterns, and systems others can apply.
- You have a strong point of view on AI and the future of product design. You use AI throughout your own design practice and think deeply about both how AI changes the way products are designed and how to create AI experiences customers can trust.
- You know how to lead senior individual contributors. You've managed principal or staff-level designers, given them real scope, and made them more effective without competing with them for the work.
- You're a deeply cross-functional product leader. You're technically fluent enough to earn the trust of engineers, comfortable using data and customer research to inform your decisions, and skilled at partnering with Product and Engineering on difficult tradeoffs.
- You're an exceptional communicator and remote leader. You make your thinking visible through clear writing and direct feedback, treat words as part of the product experience, and know how to build trust, alignment, and a strong design culture on a distributed team.
Who you'll work with
- Chief Product Officer. You report to the CPO and partner closely with them.
- Chief Revenue Officer. You partner on design cohesion between marketing and product, and on how design shows up in GTM.
- VP of Engineering. You collaborate on how design and engineering work together, on the design system, and on AI-assisted delivery.
- Principal Designer. Our most senior individual contributor reports to you and leads product design direction across workstreams, the design direction for AI experiences, and the technical shape of HSDS.
- Product Designers. A small team of experienced designers embedded in our product workstreams.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Amsterdam
Workplace: Hybrid
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Netherlands
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Munich
Workplace: Remote
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Munich, Germany
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Munich
Workplace: OnSite
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Electronics)
- Location: Munich, Germany
- Department: Global Supply Chain
- Reports to: Engineering Operations Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (ELECTRONICS)
As our Engineering Supply Chain Manager (Electronics), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build electronic systems on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items and critical components as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When lead times, allocation or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical components you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of electronics, PCB manufacturing and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced electronics engineering teams working on multiple, rapidly evolving hardware projects.
- Be an active member of engineering project teams from kick-off, helping to execute the project plan and reviewing draft BOMs while the design can still be changed.
- Identify long lead items and critical components as early as possible, and secure them proactively (early orders, allocation, buffer stock) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Advise engineers, in real time and in early design reviews, on how component choices affect availability, alternates, obsolescence, cost and lead time.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own sourcing and procurement of electronic components, PCB fabrication, PCBA assembly, connectors, harness, sensors, RF parts, embedded modules.
- Run fast quoting and supplier selection so prototype and builds get their boards and parts on the dates engineering committed to.
- Lead efforts to find alternative components or new supply paths within hours, not weeks, when shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Own relationships with PCB fabricators, electronics manufacturing partners and component distributors, and work with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of PCB/PCBA vendors, machining partners, and component distributors.
- Negotiate priority build slots, allocation and expedited shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active prjects, including obsolescence, allocation, single-source parts, counterfeit risk and export restrictions and qualify alternatives early.
- Keep purchasing accurate in the ERP system, with clean traceability, cost visibility and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical components to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Bachelor’s degree in Electrical/Electronic Engineering, Mechatronics, Supply Chain, or similar.
- 5+ years of direct experience in electronics sourcing, component procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong technical understanding of semiconductors, passive components, PCB fabrication, PCBA assembly, embedded electronics, and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions, tight deadlines, shifting priorities, and rapid cycles.
- Hands-on experience interpreting electronic schematics, BOMs, AVL requirements, PCB stackups, and manufacturing documentation.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Professional English, written and spoken.
NICE TO HAVES:
- Engineering Electronics Background, knowledge of the tools and technical understanding/background of designs.
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with PCB/PCBA vendors, distributors and electronics manufacturing partners.
- Certifications (APICS, PMP, Six Sigma) useful but not required.
- Familiarity with rapid-prototyping suppliers, global component marketplaces, and digital sourcing tools.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
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• Есть 7+ лет в Android-разработке, опыт в продуктовой компании и на высоконагруженных проектах / продуктах с большой аудиторией. • Есть опыт управления командой разработчиков.
Location: Amsterdam
Workplace: Hybrid
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Electronics)
- Location: Netherlands
- Department: Global Supply Chain
- Reports to: Engineering Operations Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (ELECTRONICS)
As our Engineering Supply Chain Manager (Electronics), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build electronic systems on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items and critical components as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When lead times, allocation or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical components you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of electronics, PCB manufacturing and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced electronics engineering teams working on multiple, rapidly evolving hardware projects.
- Be an active member of engineering project teams from kick-off, helping to execute the project plan and reviewing draft BOMs while the design can still be changed.
- Identify long lead items and critical components as early as possible, and secure them proactively (early orders, allocation, buffer stock) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Advise engineers, in real time and in early design reviews, on how component choices affect availability, alternates, obsolescence, cost and lead time.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own sourcing and procurement of electronic components, PCB fabrication, PCBA assembly, connectors, harness, sensors, RF parts, embedded modules.
- Run fast quoting and supplier selection so prototype and builds get their boards and parts on the dates engineering committed to.
- Lead efforts to find alternative components or new supply paths within hours, not weeks, when shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Own relationships with PCB fabricators, electronics manufacturing partners and component distributors, and work with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of PCB/PCBA vendors, machining partners, and component distributors.
- Negotiate priority build slots, allocation and expedited shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active prjects, including obsolescence, allocation, single-source parts, counterfeit risk and export restrictions and qualify alternatives early.
- Keep purchasing accurate in the ERP system, with clean traceability, cost visibility and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical components to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Bachelor’s degree in Electrical/Electronic Engineering, Mechatronics, Supply Chain, or similar.
- 5+ years of direct experience in electronics sourcing, component procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong technical understanding of semiconductors, passive components, PCB fabrication, PCBA assembly, embedded electronics, and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions, tight deadlines, shifting priorities, and rapid cycles.
- Hands-on experience interpreting electronic schematics, BOMs, AVL requirements, PCB stackups, and manufacturing documentation.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Professional English, written and spoken.
NICE TO HAVES:
- Engineering Electronics Background, knowledge of the tools and technical understanding/background of designs.
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with PCB/PCBA vendors, distributors and electronics manufacturing partners.
- Certifications (APICS, PMP, Six Sigma) useful but not required.
- Familiarity with rapid-prototyping suppliers, global component marketplaces, and digital sourcing tools.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio's next
Senior Field Marketing Manager - North (UK & Nordics)
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About the job
This position is needed to lead and execute the regional field marketing and high-touch event strategy across the UK & Nordics, accelerating pipeline conversion and driving measurable revenue growth across key target accounts.
As Senior Field Marketing Manager, you will serve as the field marketing engine for Twilio’s North region. Working closely with Sales Leadership, you will design and deliver targeted 1st-party events, C-level dinners, technical workshops, and partner co-marketing activations. You will engage key decision-makers, open doors in strategic accounts, and accelerate deal velocity across core products like WhatsApp for Business, Voice AI, and Conversations.
Responsibilities
In this role, you'll:
Partner
closely with North Sales Leadership and Account Executives to align event programs directly with regional revenue targets and priority accounts across Strategic and New Business segments.
Design
hyper-focused event experiences (e.g., C-level roundtables, founder dinners, technical deep-dive workshops, and roadshows) built to solve specific regional customer pain points.
Lead
end-to-end strategy, content localisation, speaker sourcing, venue management, and execution for proprietary Twilio regional events across key North tech hubs (e.g., London, Stockholm, Copenhagen).
Own
regional presence at strategic industry conferences and hyper-scaler co-marketing events (AWS, Meta, Google) in partnership with the Partner Marketing Manager.
Establish
strict lead and attendee follow-up SLAs with regional SDR and AE teams to convert event engagement into qualified pipeline and deal velocity.
Develop
targeted post-event content and micro-campaigns to enable Account Executives to maintain momentum with enterprise account teams.
Measure
and report on event success through commercial metrics: target account penetration rate, pipeline created/influenced, deal velocity, and closed-won revenue.
Manage
the apportioned regional field marketing budget and local vendor relationships to ensure optimal ROI and flawless execution.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*
Required:
5–7 years of enterprise software/SaaS field marketing experience, with a proven track record of owning event strategy and execution tied directly to pipeline and revenue generation.
Deep familiarity with the UK & Nordics region, including regional business etiquette, key enterprise tech hubs, local event ecosystems, and localized content preferences.
Impeccable English written and verbal communication skills to write compelling local messaging and engage with regional enterprise buyers and agencies.
Demonstrated commercial acumen with the ability to act as a trusted peer to Senior Sales Leadership and Enterprise Account Executives.
Hands-on experience using CRM and marketing automation tools (e.g., Salesforce, Marketo) to track event ROI, account attendance depth, and pipeline conversion across the funnel.
Exceptional organisational discipline and project management skills to handle multiple complex event activations simultaneously.
Bachelor’s degree or equivalent practical experience.
*Desired:
Familiarity with account-based marketing (ABM) methodologies and account-level pipeline tracking within enterprise SaaS.
Location
This role will be remote, and based in the UK.
Travel
We prioritize connection and opportunities to learn from each other. For this role, approximately 25–30% travel is anticipated to help you connect in-person in a meaningful way across the DACH region.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Equal opportunity employer
Twilio is proud to be an equal opportunity employer.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us.
Twilio is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, marital status, or any other protected characteristic under applicable law.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
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Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
ОфисUK, London
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