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Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) team. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership. Operational Excellence: Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems. What You’ll Need to Thrive Essential Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. IT Literacy: Proficient in using a range of Microsoft software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Organisational Skills: High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously. Nice to Have Previous experience in account management, sales, or customer service. Experience working in a fast-paced startup or technology environment. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: November 2026. Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience Advisor to join our Manchester team. In this role, you’ll be the vital link for our Italian partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) team. We work cross-functionally with Sales and Account Managers to ensure our newest partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Success: Act as the primary relationship lead for newly signed Italian restaurants, ensuring they hit key operational metrics and KPIs during their critical first 60 days. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the engagement and trust necessary for a long-term partnership. Operational Excellence: Adhere to daily targets and quality standards, maintaining meticulous administrative records in our systems to ensure compliance and task completion. What You’ll Need to Thrive Essential Linguistic Proficiency: Native or fluent in both Italian and English (written and spoken). Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. Technical Literacy: Proficient in Microsoft Office software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Nice to Have Previous experience in account management, sales, or high-level customer service. Experience working in a fast-paced startup or technology environment. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People . Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: 5th October 2026 Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience Advisor to join our Manchester team. In this role, you’ll be the vital link for our Belgium partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) team. We work cross-functionally with Sales and Account Managers to ensure our newest partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Success: Act as the primary relationship lead for newly signed Belgium restaurants, ensuring they hit key operational metrics and KPIs during their critical first 60 days. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the engagement and trust necessary for a long-term partnership. Operational Excellence: Adhere to daily targets and quality standards, maintaining meticulous administrative records in our systems to ensure compliance and task completion. What You’ll Need to Thrive Essential Linguistic Proficiency: Native or fluent in both Dutch/Flemish and English (written and spoken). Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. Technical Literacy: Proficient in Microsoft Office software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Nice to Have Previous experience in account management, sales, or high-level customer service. Experience working in a fast-paced startup or technology environment. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People . Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: 8th June 2026 Working Pattern: Hybrid working offered after successful completion of probation. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We’re looking for a Software Engineer, Backend to join our London team. This role is based in our London office with a hybrid setup, typically 3 days in the office. Get to know our Engineering team — what drives us, how we work, and what you can expect. About the Team The Core BI team builds and operates the services, integrations and automation that power business intelligence across DoorDash, Deliveroo and Wolt. Our platforms help analysts, Analytics Engineers, Data Scientists, Software Engineers and business teams discover trusted data and make informed decisions at scale. We combine software engineering, platform ownership, and a strong user focus to make BI tooling reliable, secure, scalable and self-service. The team supports the current BI ecosystem while helping shape a more integrated experience across the DoorDash group. About the Role As a Software Engineer on the Core BI team, you will build and operate the backend services, APIs and infrastructure our BI platforms run on. This is a hands-on software and platform engineering role: services and integrations, identity and access automation, observability, reliability and developer experience. BI is the domain you serve (primarily Looker and Sigma, and the systems around them), but the problems are backend and platform problems. You will own problems from discovery through design, implementation, deployment, and operational support. You will work closely with Data Engineers, Analytics Engineers, Data Scientists, Software Engineers, Product Managers and business teams to turn recurring user needs into durable, self-service capabilities. If you're energized by solving technical problems with data and comfortable being deeply embedded across several domains, this role is for you! You’re excited about this opportunity because you will… Design, build, test, deploy and operate the backend services, APIs and automation that the BI platforms across DoorDash, Deliveroo and Wolt depend on Automate the platform lifecycle end to end (provisioning, metadata, permissions, migrations, archival and validation) so administration stops being manual work Build the integrations between BI platforms and the wider ecosystem: warehouses, identity providers, orchestration, CI/CD and internal developer tooling Improve the availability, observability, performance, scalability and security of the systems you own, and carry them in production Use AI tooling as part of how you engineer, and where it fits, build LLM-backed capabilities held to the same reliability and governance bar as anything else we ship Raise the engineering bar on the team, from service design and code review to testing, CI/CD and documentation, and improve the developer experience for everyone building on the platform We’re excited about you because… 3+ years of professional software engineering experience building and operating production backend, platform or infrastructure systems Readable, maintainable, well-tested code in Python, plus comfort with SQL and a working understanding of data modelling and warehousing concepts Experience building and owning APIs, integrations or automation in production, with sound judgement on service boundaries, authentication, data contracts and failure modes Hands-on with CI/CD, containers and Kubernetes, observability, debugging and incident response, and you expect to operate what you build Hands-on experience using AI tools (LLMs, agentic workflows, AI-assisted development) as part of how you engineer, and judgement about where they help and where they do not End-to-end ownership of ambiguous problems, clear communication with technical and non-technical teams, and comfort self-organising in a fast-paced, distributed environment Nice to Have Experience owning or integrating with BI platforms such as Looker, Sigma or comparable tools, and familiarity with semantic layers such as LookML or dbt Experience automating identity and access through Okta, SCIM or role-based access controls, or building multi-tenant platforms across brands and regions Experience shipping LLM-backed features to real users (retrieval, grounding and evaluation), or with MCP, agent frameworks or tool-calling in production Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Dubai, United Arab Emirates Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. People Services Advisor - Middle East - 6 month FTC Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our People team are the architects of a great workplace where brilliant minds come together to do their best work. From discovering diverse talent and nurturing future leaders, to creating spaces that spark collaboration and crafting rewards that celebrate success - we're passionate about building a culture where everyone can thrive. We’re looking for a People Services Advisor to join our Dubai team. This is a hybrid role (3 days in the office, 2 days remote). In this role, you’ll help us deliver seamless, first-line HR support and administration to employees and managers across the UAE & Kuwait, ensuring an exceptional employee experience and compliance with local labour laws. Get to know our People team — what drives us, how we work, and what you can expect. What You’ll Be Doing You’ll be joining the People Services team. We own end-to-end HR operational delivery across the region, partnering with the business to streamline processes, maintain data integrity, and support our people through every stage of their lifecycle. Here’s what your day-to-day might look like: Own First-Line HR Support: Act as the primary point of contact for regional HR enquiries, managing ticket escalations on our case management platform and resolving issues or directing to specialist teams. Deliver End-to-End Employee Lifecycle Operations: Manage onboarding (contracts, visa support, insurance), offboarding, and core data changes in Workday, while supporting monthly payroll preparation and issuing official documentation. Manage Regional Visa & Immigration Processes: Partner with immigration providers and government relations to execute visa applications, renewals, quota submissions, and compliance requirements (e.g., OHC medicals, unemployment insurance). Ensure Legal & Policy Compliance: Maintain strict compliance with UAE and Kuwait Labour Laws, company policies, and data protection standards across all administrative workflows. Drive Process Optimisation: Identify opportunities to simplify HR procedures, leverage technology and AI to eliminate inefficiencies, and deliver key people analytics dashboards to support data-driven decision-making. What You’ll Need to Thrive Essential Proven experience in an HR administration or People Services role, ideally within the UAE. Strong working knowledge of UAE Labour Law under MOHRE alongside hands-on experience managing regional visa and sponsorship processes. Demonstrated experience utilizing Workday (or similar enterprise HRIS) for data management and lifecycle processing. Strong organizational skills and exceptional attention to detail, with a proven ability to prioritize multi-channel queries effectively. Outstanding written and verbal communication skills in English. Nice to Have Professional Arabic language skills (written and spoken). Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Role Description: — Providing legal support to corporate administrators on various corporate matters, including amendment to or drafting of corporate documents and procedures such as memorandum and articles of association, minutes, resolutions and powers of attorney. — Drafting, reviewing and commenting on corporate agreements including share purchase agreements, subscription agreements, option agreements, loan agreements and shareholder agreements. — Attending court, signing affidavits and/or obtaining court orders for corporate matters including incorporation of companies, amendments to memorandum, reduction of capital, late submissions, mergers, re-domiciliation. — Assisting with the establishment and management of trusts. — Assisting with preparation of applications and dealing with public authorities for obtaining Cyprus citizenship or residency under the Cyprus Investment Program. — Reviewing and advising on transaction structures and legal documents from a Cyprus law perspective. — Providing legal advice on other legal, corporate and commercial matters. Qualifications/skills: — University Degree in Law. — Qualified member of the Cyprus Bar Association. — 5 years+ experience in a similar position (preferably in the ASP industry or law firm). — Excellent drafting skills. — Excellent time management and organizational skills. — Fluent in Greek and English. — Excellent communication skills.

Location: Paris; San Francisco ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. Mistral AI is building a new Compute Support team to ensure the reliability, performance, and scalability of our GPU clusters in a Kubernetes environment. As one of the founding members of this team, you will play a pivotal role in shaping its processes, standards, and culture. In this hybrid L1/L2 support role, you will be the first point of contact for customers and internal teams, providing technical guidance, troubleshooting, and issue resolution for compute-related inquiries. You’ll also serve as the escalation point for complex issues, leveraging your deep systems knowledge, Kubernetes expertise, and operational debugging skills to ensure our AI workloads run smoothly at scale. This is a support-focused role that blends system administration, customer-facing communication, and compute infrastructure expertise. While coding is not the primary focus, familiarity with Go for debugging and automation is a plus.     KEY RESPONSIBILITIES FIRST CUSTOMER’S POINT OF CONTACT - Act as the first interlocutor for customers and internal teams, providing timely and effective responses to compute-related inquiries. - Triage and prioritize incoming requests, ensuring SLAs are met for acknowledgment, first response, and resolution. - Gather and analyze initial issue details (e.g., logs, error messages, system metrics) to diagnose problems efficiently. - Provide clear, actionable guidance to customers and internal users, including temporary workarounds where applicable.     TECHNICAL SUPPORT - Serve as the L2 escalation point for Linux, Kubernetes, and compute infrastructure issues, providing deep technical troubleshooting for: - GPU/TPU workloads (e.g., CUDA errors, memory leaks, job failures). - Kubernetes clusters (e.g., pod crashes, node failures, networking misconfigurations). - Bare metal and cloud environments (e.g., AWS EC2, GCP VMs, HPC clusters). - Diagnose and resolve performance bottlenecks, hardware failures, and resource contention in distributed systems. - Analyze system metrics, logs, and traces (e.g., dmesg, journalctl, nvidia-smi, Prometheus, Grafana) to identify root causes of issues. - Participate in on-call rotations to provide 24/7 support for critical compute systems - Nice to have: Optimize system configurations (e.g., kernel parameters, filesystem tuning, network settings) for high-performance computing (HPC) and AI workloads.     KUBERNETES & CONTAINERIZATION - Debug Kubernetes clusters with a focus on: - Pod and node issues (e.g., CrashLoopBackOff, OOMKilled, ImagePullBackOff). - Networking and storage (e.g., CNI plugins, PersistentVolumes, StorageClasses). - Resource management (e.g., Requests/Limits, QOS classes, node affinity). - Troubleshoot container runtime issues (Docker, containerd) such as image pull failures, OCI compliance, or runtime errors. - Collaborate with SRE teams to understand and improve existing IaC (Terraform, Ansible) and Go-based tooling.     DOCUMENTATION & PROCESS IMPROVEMENT - Create and maintain runbooks, playbooks, and internal documentation for common compute issues (e.g., GPU debugging, Kubernetes troubleshooting). - Contribute to post-mortems with actionable follow-ups to prevent recurring incidents. - Train internal teams on best practices for compute infrastructure and debugging. - Help define and refine support processes as a founding member of the new Compute Support team. What We’re Looking For REQUIRED SKILLS & EXPERIENCE - 5+ years of experience in system administration, technical support, or infrastructure operations, with a strong focus on compute-heavy environments (bare metal, cloud, HPC, or virtualization). - Deep Linux/Unix expertise: - Debugging kernel-level issues (e.g., OOM killer, I/O bottlenecks, CPU throttling). - Performance tuning (e.g., sysctl, ulimit, filesystem optimizations). - Networking troubleshooting (e.g., iptables, tcpdump, DNS, NFS, SSH). - Storage management (e.g., LVM, RAID, NVMe, GPU-local storage). - Hands-on Kubernetes experience is mandatory: - Debugging pods, nodes, and clusters (e.g., kubectl describe, kubectl logs, crictl). - Networking and storage (e.g., CNI plugins, PersistentVolumes). - Resource management (e.g., Requests/Limits, QOS classes). - Familiarity with containerization (Docker, containerd) and basic IaC awareness Proficiency with monitoring tools (Prometheus, Grafana, ELK, OpenTelemetry). - Basic scripting/automation skills (preferably Go, but Bash or Python are acceptable for ad-hoc tasks). - Experience with bare metal, virtualization, or HPC environments (e.g., Fluidstack, Coreweave, Vast) is a strong plus. - Excellent problem-solving and communication skills, with the ability to explain technical issues clearly and patiently to both technical and non-technical stakeholders. - Customer-focused mindset with a passion for resolving issues efficiently and improving system reliability. - Ability to work in on-call rotations and handle high-pressure situations with a structured, calm approach. - Commitment to meeting tight SLAs for issue acknowledgment, triage, and first response. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Задачи: — Администрирование, конфигурация, оптимизация и поддержка платформы Databricks. — Управление рабочими пространствами Databricks в средах разработки, тестирования и продакшена. — Конфигурация и управление кластерами, пулами, заданиями и рабочими процессами для поддержки ETL, потоковых и ML задач. — Мониторинг состояния платформы, емкости и производительности, проактивное выявление и устранение проблем. — Управление версиями Databricks runtime, библиотеками и интеграциями с облачным хранилищем и сервисами данных. — Реализация и поддержка процедур резервного копирования, восстановления и обеспечения непрерывности бизнеса. — Настройка и поддержка управления идентификацией и доступом (IAM) в Databricks. — Внедрение и соблюдение лучших практик безопасности, включая шифрование, сетевой контроль и политики доступа к данным. — Сотрудничество с командами безопасности и соответствия для соблюдения организационных и нормативных требований. — Поддержка стандартов управления данными (например, Unity Catalog). — Оптимизация конфигураций кластеров, автоскейлинга и планирования заданий для баланса производительности и затрат. — Анализ метрик использования и затрат, внедрение стратегий контроля затрат. — Рекомендации и реализация стратегий настройки и оптимизации платформы для больших данных. — Взаимодействие с инженерами данных, аналитиками и дата-сайентистами для понимания требований и рекомендаций по использованию Databricks. — Предоставление поддержки уровня Tier 2/3 по инцидентам и запросам, связанным с Databricks. — Разработка и поддержка документации, инструкций и стандартных операционных процедур. — Проведение обучения пользователей и обмен знаниями по возможностям и лучшим практикам Databricks. — Автоматизация развертывания рабочих пространств и кластеров, конфигураций и политик с использованием Infrastructure as Code (Terraform, ARM/Bicep, CloudFormation). — Интеграция Databricks с CI/CD пайплайнами для развертывания кода и управления средами. — Поддержка лучших практик контроля версий для ноутбуков, заданий и конфигураций. Требования: — Высшее образование в области компьютерных наук, информационных систем, инженерии или смежных областях либо дополнительный опыт работы 4 года при отсутствии диплома. — Опыт работы не менее 8 лет в администрировании облачных платформ данных или сред больших данных. — Практический опыт администрирования Databricks (Azure, AWS или GCP Databricks). — Глубокое понимание рабочих пространств, кластеров, заданий, пулов и ноутбуков Databricks. — Знание облачных хранилищ (Azure Data Lake Storage, S3, GCS) и сетевых концепций. — Опыт управления идентификацией и доступом в соответствующем облачном провайдере (Azure AD, IAM и др.). — Навыки скриптинга и автоматизации (Python, PowerShell, Bash). — Знакомство с концепциями Spark (кластеры, исполнители, задания, партиции) и вопросами производительности. — Опыт мониторинга и устранения проблем с производительностью и надежностью платформы. — Сильные аналитические и проблемно-ориентированные навыки. — Умение объяснять сложные технические концепции технической и нетехнической аудитории. — Ориентация на клиента и качество сервиса. — Способность работать самостоятельно и в команде в динамичной agile-среде. Желательные квалификации: — Сертификация Databricks (например, Databricks Certified Data Engineer Associate/Professional, Lakehouse Fundamentals, Administrator). — Опыт работы с Unity Catalog и тонкой настройкой доступа к данным. — Опыт работы с CI/CD инструментами (Azure DevOps, GitHub Actions, Jenkins). — Опыт работы с Infrastructure as Code (предпочтительно Terraform). — Опыт работы с инструментами агрегации логов и мониторинга (Azure Monitor, CloudWatch, Datadog, Splunk). — Знание Delta Lake, структурированного стриминга и архитектур Lakehouse. — Опыт работы в корпоративных средах с высокими требованиями к безопасности и соответствию. Условия: — Удаленная работа из любой точки. — Полная занятость, 40 часов в неделю. — Требуется получение и поддержание уровня безопасности Public Trust с обязательной процедурой снятия отпечатков пальцев. — Требования к резидентству в США: проживание в США или территориях последние 5 лет с ограничениями на время отсутствия. — Конкурентная зарплата в диапазоне $10,669 – $14,435 в месяц ($128,039 - $173,229 в год), зависит от опыта и местоположения. — Пакет социальных льгот, включая медицинское страхование, 401(k) с компанией-матчем, оплачиваемый отпуск и другие выплаты. — Гибкий график работы и поддержка баланса работы и личной жизни. — Процесс верификации личности с использованием биометрии и ИИ для предотвращения мошенничества.

Location: Munich, Germany About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity SaaS solution to large enterprise organizations across DACH. You'll drive the adoption of safe, frontier AI by securing strategic deals with major corporations, technology companies, and research institutions. You'll leverage your consultative sales expertise in the enterprise sector to propel revenue growth while becoming a trusted partner to enterprise stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across business operations, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with enterprise decision-makers in the German market. Responsibilities: Win new business and drive revenue for Anthropic within the enterprise sector across DACH. Navigate complex enterprise organizations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close Design and execute innovative sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze enterprise market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns Spearhead market expansion by identifying new use cases within enterprise departments, innovation centers, and operational offices. Collaborate cross-functionally to differentiate our offerings for enterprise applications Navigate complex enterprise stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus across DACH business culture and practices Inform product roadmaps and features by gathering feedback from enterprise users and conveying market needs from the German enterprise landscape. Provide insights that strengthen our value proposition for enterprise customers Continuously refine the enterprise sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: Native German speaker with excellent written and verbal communication skills in German and English 7+ years of B2B sales experience in enterprise technology, preferably pharmaceuticals or life sciences A track record of managing complex sales cycles within large enterprise organizations and securing strategic deals by understanding both technical requirements and business use cases Demonstrated ability to navigate enterprise bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments Extensive experience negotiating complex agreements within enterprise procurement frameworks and policies Proven experience exceeding revenue targets in the enterprise sector by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently to various enterprise audiences, from technical teams and business analysts to senior executives Deep understanding of enterprise buying cycles, decision-making processes, and key pain points, particularly within the German market A strategic, analytical approach to assessing the enterprise market combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems and their applications in enterprise environments. You feel strongly about ensuring frontier AI systems are developed safely and ethically for business use What We Offer: Competitive base salary and commission structure Equity participation in Anthropic's growth Comprehensive benefits package Opportunity to shape the AI industry in DACH and EMEA Professional development and career growth opportunities Location: Munich, Germany (hybrid working available) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €265.000 — €310.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Security Operations Center Location: Remote Australia Compensation Range: $110,000 to $140,000 AUD base plus bonus and equity What You’ll Do: You’re a hands-on SOC Analyst who thrives on detecting and responding to cybercrime. You’ll triage Active Hands-On Keyboard intrusions, track attackers through networks, and help remove them before they achieve their objectives. You’ll contextualise endpoint telemetry, analyse logs, leverage forensic artifacts, and understand malware to uncover the full scope of an intrusion. You give a $ht about protecting customers and improving how the team operates, taking ownership of investigations and acting on the information available. You bring Warrior Spirit to complex incidents, staying resilient and composed under pressure. You are Outcome-Obsessed, measuring your work by the threats contained, customers protected, and actionable remediation delivered. Alongside alert triage and intrusion response, you’ll support sales, collaborate with Product to shape Huntress’ MDR service and platform, and have opportunities to contribute across Incident Response, Security Operations, Threat Hunting, and Detection Engineering. We’ll also support you in sharing your work through blogs, conference talks, webinars, and research publications that build your personal brand and the broader security community. You’ll need to be available to work one of the following shifts: Western Australia: Monday to Friday, 8:00 am - 4:00 pm AWST East Coast: Monday to Friday, 9:00 am - 5:00 pm AEST East Coast: Tuesday to Friday, 8:00 am - 6:00 pm AEST Responsibilities: Triage, investigate, respond to, and remediate alerts generated by the Huntress platform. Review EDR/SIEM telemetry, log sources, and forensic artifacts to determine the root cause of attacks where possible and provide the remediation needed to remove the threat. Perform dynamic analysis of malware when required to extract indicators of compromise or determine a file’s malicious intent. Contribute to and refine detection capabilities and queue hygiene through crafting and tuning signals to address emerging threats. Investigate activity in Microsoft 365 and Google Workspace and deliver actionable remediation advice for compromised tenants. Continue to grow your skills and knowledge through real-world intrusion data, paid training opportunities, and responsible use of AI tools to support research, summarise findings, and accelerate routine analysis while validating outputs. Support customer success by assisting our SOC Support team with customer/partner escalations related to threat-related and SOC-relevant questions. Help through partnering with Product and Engineering Teams to continue to evolve Human Led Agentic workflows What You Bring To The Team: You have 2+ years of experience in SOC, Incident Response, Managed Detection and Response, or Digital Forensics roles. You have demonstrated experience with at least one of Windows, Linux, or macOS, including attack surfaces, malware analysis, and basic threat actor tools and techniques. You understand common system administration skills and how threat actors abuse them to achieve their goals, including Active Directory, PowerShell, Group Policy, and local account creation. You are familiar with the techniques and tactics in MITRE ATT&CK, including credential dumping, lateral movement, persistence mechanisms, and exfiltration techniques. You have a working knowledge of core networking concepts, including common ports and protocols, NAT, public and private IP addresses, and VLANs. You have a passion for forensics and enjoy digging into logs, processes, and artifacts to understand intrusions and outmaneuver attackers. You communicate clearly in writing and verbally, simplify complex technical findings for diverse audiences, and demonstrate self-guided learning that keeps your skills current. You use AI to work faster and smarter in day-to-day security analysis, applying sound judgment and validating its output before acting on it. You enjoy working with a fun, supportive team, bring a genuine team-player mindset, and help deliver great outcomes with a smile, a laugh, and a dash of witty (but accurate) memes. A desire to hold your manager accountable for delivering ice cream at the Australian Security Offsite. What We Offer: Fully remote work At least one annual trip to the US for Summer Summit, with additional local events in Australia! New starter home office set up reimbursement ($800 AUD) 12 weeks paid parental leave for both primary and secondary carers Monthly digital allowance for personal phone and internet costs ($185 AUD) Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) Subsidised private health insurance through our preferred provider Stock options for all full-time employees Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now! Tickmill is looking to hire a Partnership Account Manager that would be responsible for overseeing the business for the LATAM Region. About Tickmill. Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Dubai, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth. What the job looks like? The Partnership Account Manager (LATAM) will have the opportunity to: Perform administrative and developmental duties to start up and manage business in the LATAM region. Manage and grow an assigned portfolio of active partners. Support partners in acquiring and converting new First-Time Depositors (FTDs). Develop tailored growth plans based on each partner’s market, audience, and potential. Monitor partner performance, including FTDs, net deposits, trading activity, and client retention. Maintain regular communication with partners and provide ongoing commercial and operational support. Reactivate inactive or underperforming partners through targeted action plans. Coordinate with Marketing, Compliance, Payments, and Customer Support to resolve partner-related issues. Ensure partner activities comply with internal policies and applicable regulatory requirements. Maintain accurate CRM records and prepare regular pipeline and performance reports. Analyze marketing trends and track competitors’ activities and provide valuable inputs for fine-tuning operational & marketing strategies of the Company. What will you need to be able to do the job? 3+ years of experience either in Sales, Partnership and/or Business Development position in a financial services company, College or University Degree, to clearly articulate and successfully implement the SK strategy with all internal/ external stakeholders and affiliates. Excellent command of Spanish and English language (both    written and oral). Ability to identify, open and continually drive new initiatives/ markets that will grow the brand and will be revenue accretive. Outstanding negotiation & communication Skills. Organizational & Management Skills. Ability to work on-own-initiative. Self-motivated and results oriented. Excellent team player. By joining us, you can expect: A Unique opportunity for a career in a global, fast-growing company. Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance). Opportunities to learn and grow through our “Employee Training & Development program”. Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.

Location: Lagos, Nigeria Client Acquisition & Sales: Develop and execute acquisition strategies to identify, onboard, and grow new SME clients while driving loan origination targets. Relationship Management & Retention: Maintain strong, long-term relationships with SME clients through regular business reviews, proactive engagement, and high-quality service delivery. Credit Assessment & Underwriting Support: Evaluate prospective clients' business operations, financial stability, and creditworthiness to determine suitability for lending. End-to-End Deal Execution: Guide clients through loan requirements and manage the end-to-end application and documentation process for timely approval. Cross-Functional Collaboration: Partner with cross-functional stakeholders to ensure efficient loan processing and disbursement. Portfolio Performance & Risk Management: Monitor loan portfolio performance to proactively detect emerging credit risks, manage repayment concerns, and identify cross-selling opportunities. Compliance & Risk Control: Ensure all commercial activities, client engagements, and documentation strictly adhere to internal policies, risk guidelines, and regulatory requirements. Market Intelligence & Reporting: Track industry trends and competitor activities to inform commercial strategies, providing regular performance insights and pipeline updates to management. Requirements Bachelor’s degree in Finance, Business Administration, Economics, or a related field, with 4–5 years of experience in relationship management, lending, or sales within financial services; ideally serving SME clients. Proven success in meeting or exceeding loan origination, sales, and portfolio growth targets through proactive client acquisition and cross-selling. Strong knowledge of SME lending, financial statement analysis, credit risk assessment, and loan structuring to evaluate business creditworthiness accurately. Excellent negotiation and communication skills, with a track record of partnering effectively with internal teams (Credit, Risk, Operations) to ensure seamless deal execution and disbursement. Proficiency in using pipeline management tools to track sales activities and monitor portfolio performance.

Location: United States Remote Workplace: Remote ABOUT THE TEAM You’ll join Mural’s global Revenue team as the leader of our strategy, operations, systems, and enablement functions. In this role, you will guide a high-impact team where cross-functional partnership and operational excellence are central to our growth. Working closely with Sales, Marketing, Customer Success, and Finance, you will deliver strategic insights, streamlined processes, operational excellence, and effective enablement programs that empower our teams and drive outstanding results for our customers. We foster a culture of accountability, innovation, and continuous improvement—making a meaningful impact on Mural’s success. YOUR MISSION You will architect and lead Mural’s revenue strategy, revenue operations, GTM systems, and sales enablement functions to accelerate business performance and growth. Reporting directly to the Chief Revenue Officer, you will serve as a strategic thought partner—proactively identifying opportunities, solving challenges, and translating company priorities into scalable revenue-driving initiatives. You will drive alignment across GTM teams, oversee operational excellence, and build enablement programs that boost seller effectiveness. WHAT YOU'LL DO -  Develop and execute holistic revenue strategies, unifying GTM planning, sales enablement, and operational priorities to achieve ambitious growth targets. - Serve as a proactive strategic partner to the CRO and GTM leadership team, helping translate vision into execution. - Direct and coach the Revenue Operations team, overseeing performance analysis, process optimization, and the rollout of new systems and initiatives. - Lead the sales enablement function, driving programs that increase seller productivity, skill growth, and customer engagement. - Direct and coach the GTM Systems team, overseeing system strategy, administration, optimization, and the rollout of new tools and capabilities. - Partner cross-functionally with Sales, Marketing, Customer Success, Product, and Finance to ensure strategic alignment and operational excellence. - Deliver executive-level reporting, business reviews, and actionable insights to CRO and senior leadership. - Foster a high-performing, collaborative team culture; empower direct reports to innovate, experiment, and drive measurable results. - Balance high-level strategic thinking with a bias for execution—rolling up your sleeves when needed to turn plans into outcomes. WHAT YOU'LL BRING -  10+ years of experience in revenue strategy and operations, with proven ability to build and scale teams. - Background in SaaS or technology industries; experience with both scaling and mature organizations preferred. - Strong expertise in GTM strategy, revenue planning, and operational execution. - Track record of optimizing sales processes, implementing new systems, and improving performance. - Skilled in financial planning, forecasting, and analyzing sales performance metrics. - Effective communicator with advanced analytical, coaching, and change management abilities; adept at facilitation and driving alignment. - Proficient in leveraging AI-driven tools and data to inform strategy and enhance operational efficiency. - Results-driven, with a passion for innovation, team development, and continuous improvement. EQUAL OPPORTUNITY  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Japan Workplace: Remote The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, planned to report into our regional Support Engineering Managers. This new role will perform functions that our existing team already provides in part: ongoing TAM, Consultative, and Support functions working with a set of customers providing Consultative Support, Escalation insights, and oversight. TAM Architects will also be assisting with Support Cases for enterprise customers in an L3 role (Support Level 3 = Escalated cases). Note: We are hiring for this role in Japan. There will be on-site travel to provide in-person support to customers in Tokyo. A TAM Architect will be successful in the role if they provide the following aptitude and approach: - Highly technical with a focus on providing useful solutions to our users, customers, and prospects - Great communicator with team members and customers - Consulting, support, and project management skills and background - 50% of the work will be case-initiated consultative support of strategic users/customers/prospects - 50% of the work will be TAM functions (project guidance, onboarding coordination, escalations, communications, documentation, roadmap, meeting leadership) - Some onsite regional travel will be required, estimated currently at up to 35% of the time WHAT YOU WILL DO: - Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs - Provide architectural, technical, and migration guidance and assistance - Lead projects, escalations, and meetings to enable ongoing user/customer success - Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team - Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans - Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment - Assist with hiring and mentoring new team members - Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs WHAT YOU BRING ALONG: - 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles - 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS") - Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data - Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers. - Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2). - Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams - A mindset of teamwork, global engagement, empathy, and solving challenging problems - A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet - Self-driven, curious, and eager to continuously learn and grow PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Philippines Workplace: Remote ABOUT THE ROLE The Compute & Infrastructure Accounting team supports accounting and financial reporting for OpenAI’s rapidly evolving cloud computing, data center, server, equipment, colocation, software and data, and other AI infrastructure arrangements. We’re seeking a hands-on Contract Accountant to support recurring close and day-to-day operational accounting for these costs. The contractor will translate contract terms, pricing, delivery, usage, invoices, and operational data into accurate accruals, true-ups, journal-entry support, reconciliations, and variance explanations. This role works closely with Compute & Infrastructure Accounting, Technical Accounting, Procurement, Strategic Finance, Data Engineering, and external vendors to resolve exceptions and keep accounting outputs timely, complete, and audit-ready. The contractor will use approved AI tools to reduce manual effort, strengthen analysis, improve documentation, and create scalable operating leverage. This role does not make final accounting conclusions or approve journals, payments, vendors, contracts, or access; it does not negotiate contracts or commit company funds. Success is measured by accurate and timely close deliverables, well-supported reconciliations, prompt exception resolution, dependable cross-functional communication, and adherence to established controls. RESPONSIBILITIES LEASE AND FIXED ASSET ACCOUNTING - Own assigned month-end and quarter-end lease-accounting activities, including journal entries, rollforwards, account reconciliations, balance-sheet substantiation, and flux or variance analysis. - Prepare complete, accurate, and reviewer-ready journal entries and supporting schedules for lease-related balances, including right-of-use assets, lease liabilities, rent expense, interest, amortization, remeasurements, and true-ups. - Perform reconciliations over lease accounts and subledger-to-general-ledger balances; investigate reconciling items, document conclusions, and drive timely resolution. - Perform fixed-asset accounting as assigned, including additions, transfers, placed-in-service assessments, depreciation, disposals, construction-in-progress activity, reconciliations, and period-end entries. CONTRACT REVIEW AND LEASE-SYSTEM ADMINISTRATION - Read and analyze large, complex lease contracts, amendments, renewals, extensions, and termination agreements to identify relevant accounting terms, payment streams, options, incentives, obligations, and effective dates. - Accurately enter new leases, modifications, remeasurements, and terminations into the lease-accounting system based on a complete understanding of the underlying contract. - Validate lease-system inputs and outputs against executed agreements, payment schedules, invoices, commencement evidence, and operational data; resolve completeness and accuracy exceptions. - Compile and validate information supporting quarterly and annual lease footnote disclosures, including maturity analyses, expense classifications, weighted-average metrics, cash-flow information, and required tie-outs. CONTROLS, AUDIT, AND ISSUE RESOLUTION - Follow U.S. GAAP, established lease-accounting and fixed-asset policies, standard operating procedures, close calendars, review requirements, and approval workflows. - Execute control procedures over lease populations, contract abstraction, system inputs, calculations, reconciliations, disclosures, and workpapers, including completeness and accuracy checks and evidence retention. - Respond to internal and external audit requests by assembling contracts, tie-outs, schedules, explanations, control evidence, and other supporting documentation. - Investigate accounting and control exceptions, document root causes and resolutions, track open items through completion, and escalate significant matters promptly. CROSS-FUNCTIONAL COORDINATION - Partner with Compute & Infrastructure Accounting, Technical Accounting, Finance Systems, Data, Engineering, and business teams to resolve contract, data, system, accounting, and operational issues. - Coordinate with Legal, Procurement, FP&A, Accounts Payable, Treasury, and other stakeholders to obtain executed agreements, validate facts, and support complete and timely lease accounting. - Communicate requirements, status, outstanding items, and accounting implications clearly to finance and non-finance stakeholders, and escalate judgmental matters with clear context and recommended next steps. PROCESS DISCIPLINE AND CONTINUOUS IMPROVEMENT - Identify recurring contract, data-quality, system, process, and control issues; surface trends and recommend scalable improvements. - Write clear business requirements, test lease-system or process changes, and validate downstream accounting outputs before operational use. - Improve recurring lease and fixed-asset workflows through standardization, documentation, automation, and tooling; maintain clear procedures and handoffs. - Use approved AI-enabled tools responsibly to support contract review, data validation, analysis, and documentation while following data-security and review requirements. - Help maintain consistent, controlled execution as the infrastructure portfolio, accounting requirements, systems, and workflows evolve. REQUIRED SKILLS AND EXPERIENCE - Progressive experience in accounting, audit, advisory, or a related finance function, including hands-on operational accounting and ownership of recurring close deliverables. - Strong month-end and quarter-end close experience involving journal entries, account reconciliations, rollforwards, variance analysis, and reviewer-ready workpaper preparation. - Strong working knowledge of U.S. GAAP and internal controls, with the judgment to identify and escalate matters requiring technical accounting review. - Demonstrated ability to read and interpret lengthy, complex contracts and translate legal and commercial terms into accurate accounting conclusions, system inputs, and supporting documentation. - Advanced spreadsheet and data-analysis skills, including the ability to work accurately with large datasets, and experience using an ERP or comparable finance system. - Experience operating with high attention to detail in a fast-paced, deadline-driven environment while managing multiple agreements, systems, and stakeholders. - Strong analytical, problem-solving, and organizational skills; sound judgment; and clear documentation habits. - Excellent written and verbal communication skills and the ability to partner effectively across accounting, finance, legal, systems, data, engineering, and business teams. PREFERRED - Hands-on lease-accounting experience under ASC 842, including contract abstraction, classification, measurement, modifications, reconciliations, and disclosure support. - Hands-on fixed-asset accounting experience, including additions, depreciation, disposals, transfers, construction in progress, and related reconciliations. - Experience with lease-accounting software and an ERP such as Oracle Fusion; CPA, CA, or an equivalent professional accounting qualification is a plus. - Experience preparing or reviewing cash flow statements, including cash flow classification and presentation for lease and fixed-asset activity. NICE-TO-HAVE - Experience in a technology, cloud-computing, data-center, colocation, equipment, or other infrastructure-intensive environment. - Familiarity with SQL, data-query tools, issue-tracking tools, or similar technical tools used to investigate data, system, and process issues. - Experience supporting SEC reporting, lease footnote disclosures, or public-company audit requirements in a high-growth or control-focused environment. - Experience with process automation, systems implementation, or workflow redesign, and collaborating across time zones with distributed teams and external service providers.

Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk

Location: Remote (US) IT Engineer About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto. Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S. About the role We are seeking a motivated, systems-oriented IT Engineer to join our Corporate IT team. This role combines hands-on IT operations and Tier 1–2 support with ownership of identity, access, endpoint management, and employee lifecycle workflows. You will work closely with the IT Operations Engineer and Security team to operate and continuously improve a modern, SaaS-first, highly automated IT environment. This is a junior but high-impact role designed for someone who wants to grow into identity-driven, automation-focused IT. Responsibilities Identity, Access & SaaS Operations Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA. Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools. Help enforce least-privilege access principles and support periodic access reviews and audits. Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes. Endpoint & Device Management Support macOS endpoint management using Addigy, Iru, or similar platforms. Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows. Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees. Help maintain endpoint security standards and configuration baselines. Employee Lifecycle & Automation Execute and coordinate end-to-end onboarding and offboarding processes, including: Account provisioning and access configuration Device setup and logistics Role-based access enforcement Secure deactivation and asset recovery Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability. Ensure lifecycle processes are documented, repeatable, and auditable. Identify opportunities to improve lifecycle efficiency and reduce operational risk. Tier 1 & 2 IT Support Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints. Serve as an escalation point for more complex access, integration, or device issues. Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes. Identify recurring operational problems and contribute to durable, system-level improvements. Vendor Lifecycle & IT Operations Support vendor onboarding, evaluation, and renewals. Assist with SaaS access reviews and vendor offboarding. Help maintain visibility into vendor usage, contracts, and lifecycle status. Contribute to improving procurement and asset tracking processes. Requirements 2–3 years of experience in IT support, IT operations, or systems-focused roles. Experience providing Tier 1–2 IT support in a SaaS-heavy environment. Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC. Hands-on experience with IAM platforms such as Okta, Azure AD, or similar. Experience supporting Google Workspace or Microsoft 365 environments. Experience supporting macOS environments or strong endpoint fundamentals. Comfort working in a terminal / CLI environment appropriate to experience level. Ability to read and modify scripts written in Python, Bash, or PowerShell. Strong written communication and documentation skills. Ability to work independently in a fully remote environment. Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling. Nice to haves Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune. Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows). Exposure to SaaS-first, identity-driven IT architectures. Familiarity with vendor management, procurement workflows, or asset lifecycle tracking. Interest in identity governance, security-adjacent work, or enterprise automation. Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications). What we offer Competitive compensation including salary and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation Full benefits (medical, vision, and dental) and flexible vacation policy (PTO) Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures

Location: New York, NY; San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. Help build the operational foundation that powers Sierra's ecosystem—and the global community building the future of AI agents. Sierra's ecosystem is growing rapidly. Customers, partners, and developers around the world are building on Sierra to create the next generation of AI-powered experiences. As that community grows, we're looking for an Ecosystem Operations Manager to help scale the programs, systems, and operations that enable it to thrive. This is a high-impact, cross-functional role within Sierra's Partnerships & Ecosystems team. You'll help operate and improve Sierra University, partner enablement, developer relations, and builder community programs while strengthening the operational foundation that enables the ecosystem to scale. Working closely with Product, Engineering, Marketing, GTM, Agent Development, and Partnerships, you'll improve processes, coordinate programs, and build the operational rigor that allows our ecosystem to grow efficiently. We're looking for someone who enjoys bringing order to complexity—someone who can build scalable processes, execute high-impact programs, and continuously improve how we serve customers, partners, and builders. WHAT YOU'LL DO - Scale Sierra University by managing curriculum operations, certification programs, learner journeys, platform administration, and governance. - Coordinate programs that grow Sierra's global builder community, creating opportunities for customers and partners to learn, connect, and succeed. - Drive partner enablement operations in partnership with the Partnerships team, ensuring partners have the training, resources, and operational support they need to activate quickly. - Create and maintain developer-facing resources—including documentation, tutorials, videos, and technical enablement materials—that help builders get the most from Sierra's platform. - Plan and execute ecosystem events, including certification launches, builder summits, partner workshops, developer days, and community activations. - Build and improve the operational systems, reporting, and processes that enable the Partnerships & Ecosystems team to scale efficiently. - Partner across Product, Engineering, Marketing, GTM, Agent Development, and Partnerships to coordinate ecosystem initiatives and keep programs moving. - Measure ecosystem health through certification adoption, partner activation, community engagement, content effectiveness, and customer feedback, and use those insights to continuously improve how Sierra serves builders and partners. WHAT YOU'LL BRING - 6–8+ years of experience in ecosystem operations, developer relations, community programs, partner enablement, program management, or a related function at an enterprise SaaS or developer platform company. - Experience operating and scaling customer, partner, or developer programs. - Experience creating developer-facing content, including documentation, tutorials, videos, or technical enablement materials. - Fluent in modern AI tools and workflows, with hands-on experience leveraging AI to improve productivity and a strong understanding of how AI agents, LLMs, and developer tools are transforming the way software is built, shipped, and adopted. - Excellent written and verbal communication skills, with experience producing both customer-facing content and executive-ready communications. - Highly organized, execution-oriented, and energized by building scalable programs in fast-moving environments. - Willingness to travel as needed to support Sierra University, partner enablement, ecosystem events, builder programs, and community engagement. EVEN BETTER... - Experience at companies with scaled developer ecosystems, learning platforms, or partner communities. - Experience supporting both customer and partner audiences. - Familiarity with learning management systems, community platforms, event operations, and modern content creation tools. - Experience working with AI platforms, developer tools, or enterprise software ecosystems. - Prior software development, solutions engineering, or technical implementation experience. - Experience scaling global ecosystem programs in fast-growing environments with limited existing processes or playbooks. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.