Location: Los Angeles, United States; Warsaw, Poland; Tbilisi, Georgia; Batumi, Georgia; Buenos Aires, Argentina; Tallinn, Estonia
LBC Mortgage is hiring an entry-level GEO Specialist!
This is a hands-on, learn-fast role. You don't need years of GEO experience. You need to be obsessed with AI tools, follow a plan, test new ideas every week and track what works. New AI platforms and agents appear every few weeks, and you'll make sure we show up on them.
About the Role
More people now ask AI assistants for recommendations instead of searching Google. We’re looking for a hands-on GEO Specialist to make sure our brand is visible, accurate, and trusted across the platforms these AI engines and map services rely on. You’ll follow a clear strategy, use AI tools like ChatGPT to work efficiently, and take ownership of our listings, community presence, and content.
What You’ll Do
Set up, verify, and maintain our business profiles on key platforms, including Google Business Profile, Bing Places, Apple Business Connect, LinkedIn, Yelp, Facebook, Trustpilot, Nextdoor, Foursquare, and YellowPages.
Keep our business name, address, and phone number (NAP) identical across every listing, and audit regularly for inconsistencies.
Write clear, conversational business descriptions and profile content that match how people phrase questions to AI assistants.
Participate genuinely in communities such as Reddit and Quora by answering questions, sharing expertise, and representing the brand transparently.
Encourage and manage customer reviews on platforms like Google, Yelp, and Trustpilot, and respond to reviews professionally.
Use ChatGPT and other AI tools to draft content, research questions people ask, and speed up routine work.
Track where and how our brand appears in AI-generated answers and local search results, and report on progress monthly.
Support basic SEO tasks such as updating website content and keywords as directed.
What We’re Looking For
1+ years of experience in digital marketing, SEO, social media, or content (or a strong portfolio showing similar work).
Excellent written English and the ability to write naturally for different audiences.
Comfort using AI tools like ChatGPT, Gemini, or Perplexity in daily work.
Strong attention to detail, especially with data consistency across platforms.
Familiarity with Reddit and Quora community norms.
Organized, reliable, and able to follow processes while flagging ideas for improvement.
Nice to Have
Experience with Google Business Profile or local SEO.
Basic knowledge of SEO tools (Google Search Console, Semrush, Ahrefs, or similar).
Interest in how AI search is changing digital marketing.
УдалённоLos Angeles, United States; Warsaw, Poland; Tbilisi, Georgia; Batumi, Georgia; Buenos Aires, Argentina; Tallinn, Estonia
Location: Kaunas, Lithuania; Vilnius, Lithuania
Join our international team as a Human Resources Specialist in Lithuania.
HR Specialist
is responsible for delivering accurate and timely HR operations throughout the employee lifecycle across assigned countries. The role manages employment documentation, payroll administration, HR data and reporting, and supports compliance with local requirements and Biomapas processes.
HR Specialist provides timely, customer-focused support to employees and managers and works closely with internal teams and external partners.
Responsibilities:
Manage employment contracts and related HR documentation for Lithuania and international locations, ensuring compliance with local legislation and company policies
Coordinate onboarding, employment changes, and offboarding, including intern onboarding, to ensure a smooth employee journey
Administer working time, absences, annual leave, and employee benefits were locally applicable
Prepare accurate and timely payroll inputs and review payroll calculations and payslips before finalization, collaborating with Finance, Accounting, and external payroll providers to resolve discrepancies
Coordinate HR administration with external consultants and partners
Maintain accurate employee records in Hibob and relevant systems, ensuring timely job description signoffs and up-to-date CVs
Provide daily HR support to employees and managers, prepare HR communications, and share knowledge within the People Operations team
Prepare standard HR documents such as orders, certificates, amendments, employment letters and confirmations
Coordinate occupational health and safety administration and right-to-work checks were required
Prepare HR operational reports, including KPIs, workforce data, and vacation accruals
Contribute to various HR projects and process improvements as needed
Requirements
Proven experience in HR operations or a similar role (preferably international/fast-paced environment)
Solid understanding of Lithuanian labor law and employment documentation
Hands-on experience with HR systems (e.g. HiBob, Dynamics 365 Business Central or other HRIS platforms)
Excellent communication skills in both Lithuanian and English
Strong attention to detail and accuracy
Trustworthy and discreet in handling confidential and sensitive information
Proactive, collaborative, and adaptable mindset; eager to learn in a changing environment
Skilled in MS Office, especially Excel
Benefits
Professional growth and career opportunities
International team and environment
Bonus based on annual performance
Personal accident and business trip insurance
Additional health insurance
Rewarding referral policy
Monthly lunch and fruit days
Team building, global meetings, other CSR activities
Modern and new Sustainable office in city center with free parking
Partly remote work possibility & flexible working hours
Salary ranges 1850-2500 eur/gross/month
Location: Singapore
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Role Overview
As a Loyalty Manager at Neo Group, you will play a key role in strengthening relationships with one of our major client's most valued players. This unique B2B role blends VIP account management with targeted retention strategy, focusing on creating tailored experiences that drive engagement, loyalty, and long-term player value for our client's brand. You’ll act as a trusted point of contact for their international VIP players, ensuring the client's operational goals are met through a seamless and rewarding player journey.
What you will be doing
Portfolio Management:
Manage a targeted portfolio of our client's potential and existing VIP players, building meaningful relationships through calls, emails, and chat on behalf of the brand.
Player Escalation & Upselling:
Reactivate, upsell, and escalate users to the client's higher VIP tiers when appropriate, aligning with the client's specific ROI and retention objectives.
Behavioral Monitoring:
Track player behavior within the client's ecosystem and act swiftly on key triggers like deposits, withdrawals, wins, and losses.
Operational Coordination:
Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the client's user base.
Campaign Execution:
Execute data-driven retention campaigns and reward offers on behalf of the client, rigorously tracking performance and reporting outcomes to stakeholders.
Lifecycle Communication:
Maintain timely, proactive communication with players based on their platform activity to foster ongoing loyalty to our client's products.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Requirements
Proven experience
in customer service, CRM, or user engagement.
Excellent communication skills
in English and Portuguese
,
both written and verbal,
Ability to build trust
with players without relying on excessive bonuses.
Familiarity with iGaming products
and user behavior.
Comfortable working with performance KPIs
and analyzing user activity reports.
Proactive, autonomous, and organized.
Proficient
with CRM tools, Slack, and other dashboards.
Nice to Have
Previous experience with VIP users or retention in the industry.
Experience in a fast-paced, performance-driven environment.
This is a fantastic opportunity to join a growing team and make a direct impact in an international setting. If you're a skilled relationship-builder with a passion for gaming, we encourage you to apply.
Benefits
🚀 Join us on an exciting journey to shape and revolutionize a new brand in the market
💼 Get ready to enjoy a comprehensive compensation and benefits package designed to enrich your work-life balance and well-being. This package includes a competitive salary, health insurance coverage, access to our on-site gym for a healthy lifestyle, complimentary breakfast and lunch to fuel your day, and a range of diverse social events to foster team spirit, belonging and collaboration
🌍 Experience an international work environment with a passionate, motivated and professional team
🏢 Be a part of our modern office space in Ta’Xbiex, conveniently located close to all amenities and one of Malta's sought-after marinas
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you!
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our
Career Website
connect with us on
Instagram
, and engage with us on
LinkedIn
.
Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!
Задачи:
— участие в организации end-to-end реализации задач: от формирования методологии и ТЗ до промышленного внедрения, мониторинга и визуализации результатов в проект
— взаимодействие со стейкхолдерами (бизнес-подразделения, методологи, дата-сайентисты и пр.): проведение встреч, выявление потребностей, UX-исследования, согласование требований
— управление требованиями: формализация бизнес и пользовательских требований, нефункциональных требований на этапе бизнес-анализа, приоритизация требований, участие в формировании продуктового бэклога, обработка входящих и заведение исходящих CR (Change Request), анализ влияния изменений на текущий продукт, формирование предложений применения AI-агентов
— бизнес-процессы и описание логики: моделирование, оптимизация бизнес-процессов (BPMN)
— интеграции и данные: мэпинг, участие в проектировании интеграционного взаимодействия
— демо и тестирование: проведение демо-показов продукта, участие в функциональном тестировании, сбор обратной связи
— подготовка презентационных, обучающих материалов
Требования:
— высшее образование аналитического профиля (техническое, математическое, финансовое)
— практический опыт работы в банковской среде, желательно в сфере финансов (преимущество)
— знание продуктовой линейки банка для юридических лиц, специфика работы юридических лиц и особенности их взаимодействия с Банком (преимущество)
— технические компетенции: базовые навыки работы с SQL для анализа данных и построения отчетов (обязательно), Python для анализа данных в базах данных (преимущество)
— опыт работы с Jira, Confluence и их аналогами (обязательно)
— использование нейросетей в повседневной работе
Условия:
— комфортный современный офис рядом с м. Кутузовская
— ежегодный пересмотр зарплаты, годовая премия
— корпоративный спортзал и зоны отдыха
— уникальная система обучения Сбера для профессионального и карьерного развития
— расширенный ДМС и льготное страхование для семьи
— гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
— подписка Прайм с возможностью совместного использования на трёх близких
— вознаграждение за рекомендацию друзей в команду Сбера
— корпоративная пенсионная программа
Location: London
Workplace: Hybrid
ABOUT NIANTIC SPATIAL
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
ABOUT THE ROLE
We are looking for 3D Reconstruction Research Scientist to join our Research Team in London.
Our team researches and builds the 3D reconstruction technology behind Niantic Spatial's platform. These pipelines turn casually captured or domain specific imagery into high-fidelity explorable 3D reconstructions. This entails anything from Structure-from-Motion through to 3D Gaussian Splatting, feed-forward models, and generative models. Our team shipped 360 splatting to consumers and enterprise customers, developed the splatting tech that runs on phones, shipped multiple POCs to enterprise customers, and have innovated on countless AR technologies. Our team has published at top venues (CVPR, ICCV, ECCV, SIGGRAPH); more often than not, our papers end up in production. We're hiring a researcher to work at both ends of that pipeline. You will implement and iterate on the state-of-the-art for both academic publishing and production, regularly working on prototypes with a short turnaround into customer-facing production.
You will work alongside world-class researchers in computer vision, machine learning, graphics, and robotics to develop new approaches for large-scale spatial understanding, localization, reconstruction, scene understanding, and geospatial foundation models.
WHAT YOU’LL DO
- Conduct original research in computer vision, machine learning, and spatial AI.
- Design, implement, and evaluate novel algorithms for:
- 3D reconstruction
- Neural scene representations
- 3D Gaussian Splatting
- Geometric deep learning
- Structure-from-Motion (SfM)
- Meshing
- Feed-forward models
- Generative models
- Spatial foundation models
- Collaborate with research scientists and engineers to transition promising ideas into future products.
- Develop large-scale experiments and benchmarking frameworks.
- Work directly with the realities of production with real capture conditions, real hardware constraints, and real customers.
- Publish research findings at leading conferences such as CVPR, ICCV, ECCV, or SIGGRAPH.
WHAT YOU’LL BRING
- PhD in Computer Vision, Robotics, Machine Learning, Computer Science, Mathematics, Physics, or a closely related field. Exceptionally strong candidates with equivalent experience in industry would be considered.
- A strong research track record in 3D computer vision: reconstruction, depth estimation, novel view synthesis, SfM, SLAM, or closely related areas.
- Strong publication record at top-tier conferences such as CVPR, ICCV, ECCV, SIGGRAPH, NeurIPS, etc.
- Strong programming skills in Python and experience in PyTorch.
- Evidence that you can carry an idea from research into something real; that may be a shipped feature, a production pipeline, a widely used open-source release, or similar.
- Ability to independently drive research projects from idea generation through experimentation and publication.
NICE TO HAVE
- Experience with classical reconstruction tooling (COLMAP or similar).
- C++ or CUDA experience, and a feel for performance and on-device constraints.
- Experience with traditional 3D techniques — meshing, texturing, or bringing modern geometry or generative representations into native 3D.
COMPENSATION & BENEFITS
Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package.
LOCATION & WORK MODEL
This role is based in our London office, with three days per week in office.
INCLUSIVE APPLICATION
We know the strongest candidates don’t always tick every box. If you’re excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn’t match every qualification listed — you may be exactly who we’re looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial’s Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Engineer on the Startups team at Anthropic, you will be a trusted technical advisor to the top AI-native startups building in the physical world, across robotics, semiconductors, aerospace, manufacturing, and civil infrastructure, as they grow from early product to scale. Some of these companies build the hardware itself and want Claude woven into how they design, test, and operate it, and others build the software that engineers everywhere use to design, simulate, test, and scale, and this role works with both. You'll lead deep technical engagements, partnering directly with startup software and hardware engineering teams to help them build their products on Claude and run their own engineering with it, advising on implementation and agent design as they build what is newly possible with AI in the physical world. You will bridge the gap between what Claude can do and what it takes to build real things, working alongside some of the strongest teams in the field on problems that matter and helping mechanical, electrical, and process engineers get the kind of step change that software engineering has had from agentic coding with tools like Claude Code.
Working closely with Applied AI Architects, Account Executives, and Anthropic's Product, Engineering, and Research teams, you'll help startups build at the edge of what is possible with Claude. You'll leverage your AI engineering expertise and your engineering domain knowledge to develop custom evaluation frameworks, design scalable architectures, and create the technical resources that enable physical AI startups to succeed with Claude.
Responsibilities
Serve as a deep technical advisor to high-potential startups building in the physical world, whether Claude sits inside the product they sell or inside the way they design, test, and run their own hardware, working alongside them to push the boundaries of AI in engineering, manufacturing, operations, and more
Work hands-on with startup software and hardware teams through pair programming and architecture reviews that accelerate their development, and understand their engineering workflows end to end, from design and simulation through test, production, and operations, so that your guidance fits how real hardware gets built
Develop prototypes and technical documentation, including evaluation suites, benchmarks grounded in real engineering tasks, AI engineering techniques, and architecture diagrams, that enable startups to build, operate, and scale with Claude
Create reference implementations and sample code that many companies can adopt without starting from scratch, for example integrating Claude with CAD, simulation, design tools, or industrial automation
Collaborate closely with Applied AI Architects to maintain context and continuity across customer engagements
Identify patterns across engagements, including what is hard about applying AI to physical systems such as reading drawings, 3D geometry, board layout and routing, GD&T, latency and on-premise constraints, and physical safety, then build repeatable evaluations and solutions and contribute insights back to Product, Engineering, Research, and the broader Applied AI team
Create technical content for startup audiences including documentation, tutorials, and sample code
Foster community engagement through hackathons, webinars, technical office hours, and startup-focused events
Travel to customer sites for workshops, implementation guidance, and relationship building
You may be a good fit if you have
Deep engineering experience in a physical discipline such as mechanical, electrical, aerospace, robotics, semiconductor, manufacturing, or civil engineering, gained by designing, building, or operating real hardware, along with strong opinions of your own about how to bridge the gap between what AI can do today and how physical things get built
4+ years of technical experience as a software engineer, ML or research engineer, robotics or controls engineer, hardware or systems engineer, or technical founder, with either production experience building LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale, or a track record of successfully applying AI to real engineering work in design, simulation, test, or production
Experience with startups or high-growth companies and a love of working with founders and small teams that move quickly
Strong technical communication skills, with the ability to translate complex AI concepts into architectural decisions and actionable implementation plans for both software and hardware engineering audiences and to run technical workshops, hackathons, or developer-focused events
A collaborative approach to working across teams, the range of a generalist who can context-switch from robots to chips to rockets to factories and get up to speed on a new domain quickly, and a passion for making powerful technology safe and beneficial
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp.
You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment.
WHAT YOU'LL DO
- Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution.
- Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership.
- Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals.
- Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't.
- Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work.
- Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team.
- Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales.
- Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes.
WHAT YOU NEED
- Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory)
- Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory)
- Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies
- A genuine passion for hiring, with a thoughtful approach to talent development
- Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders
- Strong track record negotiating, structuring, and executing complex agreements
- Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions
- Strong collaboration and influencing skills, backed by excellent communication and presentation ability.
- High agency and adaptability - no two days are the same, and the only constant is change
- A desire and willingness to jump headfirst into complex, challenging problems for the good of the business.
Great to Haves
- Experience at a high-growth, top SaaS/AI startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is growing fast, and our SOX program needs to keep up. Many of the controls that matter for financial reporting run on engineering systems: who can access production and financial systems, how code changes are reviewed and deployed, and how usage is metered and billed.
We’re hiring a Technical Program Manager to own the technology side of our SOX program. You'll work across engineering, security, GRC, Finance, and Internal Audit to design and run IT controls, drive gaps to closure, and make compliance lighter for engineering teams. You’ll also use Claude to automate evidence collection and control testing, so the program scales without more manual work.
Responsibilities
Own the technology side of the SOX program end-to-end, from planning and control design through evidence, testing, remediation, and year-end reporting
Work with engineering teams to design and roll out IT general controls and IT application controls
Work with engineering teams to build Claude-based workflows, tools, and dashboards to automate evidence collection, control testing, and monitoring that warns engineering teams about compliance issues before an audit finds them
Lead large SOX projects, such as bringing new systems into scope, with clear success criteria, dependencies, and delivery dates
Turn control requirements into concrete engineering work with clear scope, owners, and deadlines, and a design that fits how our teams already build and ship
Build processes to evaluate new products, systems, and major engineering changes for SOX impact before they ship, so the right controls are in place from the start
Build strong working relationships with engineering control owners, help them understand what their controls require, and support them in producing evidence for auditor requests
Investigate control failures down to root cause, and drive engineering teams to fix them in time for the fix to be tested
Help keep an up-to-date list of the systems, apps, and infrastructure in SOX scope, with an owner named for each control
Track system migrations and scope changes, and make sure controls are updated as systems move
Build metrics and dashboards on control health, open findings, and remediation progress
Give regular updates on program status, risks, and remediation to technical leadership
Keep improving the program: simplify control processes, remove manual steps, and raise the share of controls that run cleanly
You may be a good fit if you
Have 7+ years of experience in technical program management, IT audit, or technology compliance, with a focus on SOX and IT general controls
Have run or supported a SOX program at a public or pre-IPO company
Have used automation or AI tools to make compliance work faster and more reliable
Know IT general controls and IT application controls in depth, including access management, change management, and application controls, and how they support financial reporting
Have worked closely with external auditors
Understand cloud infrastructure and engineering workflows, such as code review, CI/CD, and cloud access, well enough to work through a control design with an engineer
Can explain technical risks and control gaps clearly to executives and other non-technical audiences
Are comfortable driving outcomes across engineering, finance, and audit teams that don't report to you
Strong candidates may also have
A background in software, systems, or security engineering
Hands-on experience building with Claude Code or other AI tools
Experience with automated controls in revenue or order-to-cash systems, such as billing and usage metering
Experience with financial systems such as ERP and billing platforms, and the controls around them
Experience building or rebuilding a SOX program at a fast-growing company
Familiarity with other security and IT frameworks, such as NIST or ISO 27001
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Executive Business Partner.
About the job
This position is needed to triage multiple deliverables with competing deadlines, take effective action without knowing the full picture, plan global offsite events, and provide proactive calendar support. You will partner with executives to drive execution on team initiatives in support of business priorities. You will be a part of an incredibly talented team of Executive Business Partners and Administrators.
Responsibilities
In this role, you’ll:
Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars and travel, stack rank meeting requests and redirect as needed.
Serve as the point person for planning global, multi-day team onsite meetings.
Work independently and execute decisions on behalf of your executives while exercising discretion in committing time and evaluating needs.
Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.
Act as a point person for your executives’ direct reports, building strong relationships across their team(s) and internal and external stakeholders to progress your executives’ priorities and identify any challenges.
Plan agendas, coordinate logistics for large meetings, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives.
Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives.
Develop a deep understanding of the overall business in order to support your leader and team and your own career development.
Collaborate with HR and department leaders to champion company values, foster a positive culture, and support team development programs.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
7+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities.
Superior attention to detail, proactiveness, and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.
Demonstrated ability to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel.
Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements, etc.
Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events.
Experience with contract management, procurement processes and proficiency with common administrative tools (i.e. Zoom, G-Suite, etc.)
Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker.
Desired:
Large event planning experience
Previous support roles within the Tech industry
Understanding of business operating cadences and team requirements to align and maintain rhythms
Prior experience with contract management and procurement processes
Ability to conduct research, create reports or presentations
Managing T&E expenses to budget
Strong written and verbal communication skills
Ability to think outside the box and know when to pivot as needed
Location
This role will be <remote and based in the West Coast, USA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - $132,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - $140,700.
Based in the San Francisco Bay area, California: $125,040 - $156,300.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until Nov 16th, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of the Role
As the Customer Advocacy Lead for APJ, you will celebrate our customers and spotlight their achievements, turning GitLab's most successful customers into visible, influential champions. You will identify and activate advocates and their stories that showcase customer outcomes, support pipeline and revenue goals, and deepen trust in GitLab across Asia Pacific and Japan.
Reporting into the growth marketing organization, you will own the day-to-day development and delivery of customer advocacy initiatives in close partnership with APJ sales, marketing, and global teams. You will build trusted customer relationships, identify stories and advocates, and connect the right customers to references, campaigns, events, and executive engagements. Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities.
In your first year, you will establish clear, measurable advocacy goals for the region, strengthen collaboration with regional stakeholders, and increase the visibility of customer outcomes across go-to-market motions. This is an opportunity to bring the voice of APJ customers forward and demonstrate GitLab’s impact on their business.
Some Examples of Our Projects
Partnering with sales, pre-sales, and marketing to turn complex customer solutions into compelling narratives for campaigns, events, and executive engagements
Creating and executing customer references, case studies, speaking opportunities, and other advocacy activities and programs across APJ markets
What You’ll Do
Own the APJ customer story, reference and proof library, and associated pipeline.
Build and nurture relationships with customer advocates, including senior stakeholders, and identify opportunities for references, case studies, events, and thought leadership.
Manage the customer advocacy lifecycle: identify and recruit advocates, understand their goals, coordinate participation, and maintain mutually valuable relationships over time.
Bring the voice of the customer into GitLab’s narratives, campaigns, and go-to-market plans by working with internal stakeholders to develop and amplify customer stories.
Partner with regional and global sales, marketing, customer success, and product teams to align advocacy initiatives with pipeline, expansion, and retention priorities.
Define and track program measures, such as advocacy participation, reference fulfillment, pipeline influence, and customer-story impact.
Prioritize and coordinate advocacy requests that support strategic global and regional initiatives, using clear intake, fulfillment, and reporting processes.
Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones.
Continuously improve programs, content formats, and engagement models using customer feedback, program data, and evolving business needs.
What You’ll Bring
Experience building or delivering customer advocacy, customer marketing, customer reference, or related customer story programs in enterprise technology or SaaS.
Strong history of creating impactful customer stories and proof, and an advanced understanding of the customer reference lifecycle.
A track record coordinating across multiple markets, with an understanding of the considerations involved in serving APJ customers.
Strong cross-functional collaboration skills and the ability to influence sales, marketing, customer success, and other stakeholders without relying on direct authority.
Excellent communication and relationship-building skills, including the ability to engage confidently with executive stakeholders on business and technical topics.
Strong program management skills: you can prioritize competing requests, coordinate details across teams, and deliver reliably in a changing environment.
Ability to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals and processes.
Comfort defining and reporting on program performance, including customer participation, reference support, pipeline influence, and other measures tied to regional objectives.
About the Team
The Customer Advocacy team at GitLab helps turn our most successful customers into visible, influential advocates who drive awareness, trust, and revenue. This team builds and manages strategic relationships with customers to surface their stories, amplify their impact, and bring the voice of the customer into everything we do.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Salt Lake City, Utah, United States
About the Role
The Structured Investments Distribution Engineer at iCapital will play an integral role in designing and implementing systems that power the iCapital platform. This role will focus on building highly performant and intuitive APIs and applications. Beyond expertise in specific technologies, the ideal candidate will bring strong technical depth, a driven mindset, and a focus on delivering high-quality end products for clients. The iCapital platform operates on microservices architecture, with services built in Scala, Ruby, Node.js, and Python. This role also provides opportunities to develop proficiency in new tools and technologies through hands-on experience, with support from management and mentors.
Responsibilities
Build cloud native services using Scala using open-source frameworks Akka, ZIO etc.
Contribute to unit and integration test development using Scala Test and ZIO Test.
Participate in stand-up meetings and peer code reviews as part of our standard SDLC and Change Management Process.
Work closely with the Product Management team throughout the software development process, detailing requirements, reviewing work in progress, and addressing issues found via testing.
Qualifications
Degree in Software Engineering
5+ years of web-based application development
Experience in Scala, Node.js or Java a plus
Demonstrated understanding of relational or NoSQL database concepts and modeling practices
Passion for actively learning new technologies
Ability to work independently or as part of a group effort, as required
Solid problem-solving abilities
Excellent communication skills
Collaborative approach to software development
Benefits
The base salary range for this role is $ $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Afton, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a hands-on construction leader who has delivered large-scale, mission-critical data center or comparable infrastructure from start of construction through commissioning and turnover. You know what it takes to run a major building on a live campus: sequencing trades, protecting the schedule, and keeping safety and quality from becoming trade-offs. You lead teams from the front, hold contractors and partners to a high standard, and raise issues early and honestly. You are equally comfortable walking the building with a superintendent and presenting schedule, cost, and risk to senior leadership. You believe the digital economy depends on infrastructure delivered right, and delivered on time.
What You'll Do:
As Senior Manager, Data Center Construction at Galaxy's Helios campus in Afton, TX, you will be Galaxy's accountable leader for construction of a large-scale data center building on the campus. You will report to the VP, Campus Construction Manager and work alongside peer Senior Managers who each own a building or scope, with shared accountability for the safety, schedule, cost, and quality standards that keep the campus aligned. You will own your building from preconstruction handoff through commissioning and turnover to operations, and you will lead the on-site Galaxy team and contractor relationships that make it happen.
Key Responsibilities:
Own Data Center Facility Delivery: Serve as the single point of accountability for construction of a large-scale data center facility, from GMP handoff through energization, Level 1-5 commissioning, integrated systems testing (IST), and turnover to operations. Drive the facility to its safety, schedule, cost, and quality commitments.
Manage Schedule and Progress: Own the building schedule and track progress against baseline. Identify critical-path threats early, and direct recovery and mitigation plans before they affect milestones. Provide clear schedule inputs to the campus master schedule.
Manage Project Risk and Contingency: Maintain a quantified risk register covering schedule, cost, supply chain, labor, weather, and trade-interface risks. Control owner contingency drawdown, run structured risk reviews with the GC and trade partners, and drive mitigation before exposure becomes impact.
Drive Safety Culture: Set and enforce Galaxy's safety standards at the building level. Partner with Galaxy EHS and contractor safety leadership to sustain a zero-incident environment, and hold the team accountable for leading indicators as well as outcomes.
Oversee Contractors and Trade Partners: Manage the day-to-day and executive-level relationship with the general contractor and key trade partners. Ensure alignment on milestones, quality, safety, staffing, and commercial performance, and escalate issues early.
Control Cost and Change: Oversee pay applications, change orders, forecasts, and budget tracking for your building under the GMP. Enforce disciplined change management and provide accurate cost reporting to campus and executive leadership.
Lead Integrated Project Controls and Forecasting: Own the facility's integrated cost, schedule, and cash flow forecast on a monthly cycle. Validate GC-reported progress against independent percent-complete and earned value analysis, report cost-to-complete and forecast variances, and give development and finance leadership a reliable view of capital deployment and funding requirements.
Administer the Commercial Framework: Administer the GMP agreement and related owner contracts, including notices, allowances, buyout and savings, delay and impact claims, backcharges, retainage, and lien waivers. Protect Galaxy's commercial position and resolve disputes at the lowest level possible, partnering with Legal as needed.
Manage OFCI Integration: Work closely with Pre-Construction and the OFCI procurement and logistics teams to ensure UPS, generators, chillers, switchgear, and other owner-furnished equipment arrive, are set, and are installed without impacting the construction schedule.
Drive Utility and Energization Readiness: Coordinate with the serving utility, interconnect and substation teams, and Galaxy's power development group to align permanent power availability, energization sequencing, and test windows with construction and commissioning milestones. Treat power delivery as a critical-path item and escalate early.
Lead Commissioning and Turnover: Partner with the on-site commissioning manager, 3rd party Cx agent, and operations teams to ensure systematic testing, closeout, and clean turnover of the building to operations.
Manage Customer Delivery Commitments: Serve as the construction lead for customer-facing delivery milestones, including ready-for-service dates. Ensure facility handoff meets contractual commitments and the customer's acceptance criteria.
Ensure Quality: Enforce Galaxy's QA/QC standards on your building. Escalate and resolve systemic quality issues with contractors and design partners.
Coordinate Across the Campus: Work with peer Senior Managers and the VP to resolve cross-building conflicts in resources, laydown, site logistics, access, utilities, and sequencing.
Advance Lean and Prefabrication: Apply Galaxy's modularization, prefabrication, and lean delivery initiatives on your building, and capture lessons learned so each building is more repeatable than the last.
Manage Regulatory and Inspection Requirements: Work with local authorities, inspectors, utilities, and consultants to ensure compliance with codes and permit requirements.
Report to Leadership: Provide frequent, candid status updates to senior leadership and communicate building status, risks, and forecasts to internal stakeholders across Pre-Construction, Design Engineering, Operations, and Security.
What We're Looking For:
Bachelor's degree in Construction Management, Engineering, Architecture, or equivalent experience.
7+ years of experience delivering large-scale mission-critical projects, with at least 3 years in a senior role leading a project or building team through construction.
Demonstrated success delivering a data center, or comparable mission-critical facility, from start of construction through commissioning and turnover.
Working knowledge of construction delivery models (including GMP), risk management, and contractor oversight.
Technical fluency across MEP, commissioning, civil, and structural systems.
Experience integrating OFCI equipment and supporting commissioning.
Strong command of cost control, change management, and schedule analysis.
Familiarity with Procore, Primavera P6, Bluebeam, and SharePoint.
Full-time, on-site presence at Helios (Afton, TX)
What You Bring:
A track record of leading and developing high-performing construction teams.
Excellent communication skills and the ability to influence technical and executive stakeholders.
Sound judgment under pressure and a bias toward early, honest escalation.
A commitment to safety, quality, and executional excellence.
A passion for building world-class infrastructure that supports the growth of the digital economy.
What We Offer:
Competitive base salary and discretionary bonus
Paid Time Off
Company-paid health and protective benefits for employees, partners, and other dependents
Company Paid Holidays (11)
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Headspace
Opportunities to learn about the Crypto industry
Free daily snacks and weekly meal in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
Apply now and join us as we grow the economy that runs on code.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance product team to manage Porting, Hosting, and ShortCodes. In this role, you will lead the product strategy, roadmap, and delivery for the core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures.
Responsibilities
In this role, you’ll:
Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience building products/services related to APIs, developer experience
Experience working in a regulated ecosystem
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000
Based in the San Francisco Bay area, California: $151,120 - $188,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 10/26/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work.
Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked.
You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.
Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.
YOUR ROLE
- Stakeholder Management
- Serve as the primary client contact for delivery
- Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments.
- Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery.
- Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
- Project Delivery Oversight
- Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
- Translate customer business requirements into internal deliverables and milestones
- Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans.
- Drive AI adoption
- Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes.
- Drive Value and Business Outcomes
- Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work.
- Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion.
- Governance
- Design and run governance mechanisms
- Track delivery efficacy, timelines, value realization and customer experience
- Create continuous-improvement mechanisms
- Change Management & Communication
- Own communications around delivery status, risks and outcomes
- Manage escalation and communication across customer/internal teams
- Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout.
- Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change.
- Role Development
- Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.
YOUR SKILLS AND EXPERIENCE
- 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
- Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
- Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope.
- Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
- Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
- Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
- Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
- Strategic judgment to separate genuine product gaps from client process or training gaps.
- Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit.
- Excellent written and verbal communication. Status reports people actually read.
Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work.
- Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard.
- AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit.
- Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager.
- Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Quonset, United States
📍
Location:
Quonset, RI
📄
Employment Type:
Contract
🏢
Work Arrangement:
On-site
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Technical background in electronics within robotics, defense, aerospace, avionics, or related industries.
Experience preparing, setting up, and executing detailed test procedures.
Ability to read electrical schematics, wiring diagrams, engineering drawings, and technical documentation.
Hands-on experience with digital multimeters (DMMs), oscilloscopes, benchtop power supplies, and function generators.
Must be eligible to obtain and maintain an active
U.S. Secret security clearance
.
Willingness to support offshore field operations, testing, or vessel trials when required.
About the Role
We are seeking a hands-on
Manufacturing Test Technician
to support the testing, troubleshooting, and integration of complex electromechanical assemblies used in advanced Autonomous Underwater Vehicle (AUV) systems.
This contract opportunity focuses on executing subsystem end-of-line (EOL) tests, inspecting electronic assemblies, diagnosing electrical issues, and supporting pressure vessel production and testing processes.
The successful candidate will work closely with engineering and operations teams to ensure test quality, accurately document results, troubleshoot hardware issues, and help meet production milestones.
What We’re Looking For
We’re looking for a detail-oriented
test technician with a strong electronics background
and practical experience executing test procedures in a manufacturing or technical environment.
The ideal candidate can independently operate electrical test equipment, interpret schematics and engineering drawings, diagnose circuit-level issues, and maintain accurate test documentation.
Strong candidates will combine hands-on testing and troubleshooting skills with a commitment to safety, quality, and continuous improvement. Experience with subsea robotics, underwater systems, or pressure vessel testing is a plus.
Key Responsibilities
Testing & System Integration
Support pressure vessel assembly and testing as part of AUV integration.
Build, test, and integrate complex electrical and mechanical assemblies.
Execute subsystem
end-of-line (EOL) tests
according to established procedures and documentation.
Prepare, configure, and execute detailed test procedures to verify assembly performance.
Configure devices by flashing and loading specified software and firmware versions.
Support testing and integration activities to meet production requirements.
Electronics Inspection & Troubleshooting
Perform incoming quality inspection testing on printed circuit board assemblies (PCBAs).
Troubleshoot, diagnose, and repair electrical and electronic circuits down to the component level.
Use digital multimeters, oscilloscopes, benchtop power supplies, and function generators to investigate electrical issues.
Interpret electrical schematics, wiring diagrams, engineering drawings, and technical documentation.
Identify hardware issues and support corrective actions to maintain product quality.
Pressure Vessel Production & Process Improvement
Support the refinement, documentation, and continuous improvement of pressure vessel production and test processes.
Assist with testing and troubleshooting activities related to pressure vessel systems.
Follow established procedures and technical specifications throughout manufacturing and testing.
Contribute to improvements in test efficiency, consistency, and reliability.
Quality, Documentation & Safety
Maintain
5S standards
across test benches and work areas.
Perform physical part inspections and close out assigned work orders.
Accurately document test procedures, results, and identified issues.
Follow facility safety protocols and established testing procedures.
Maintain test integrity and attention to detail throughout all assigned activities.
Equipment & Laboratory Support
Support equipment upkeep and calibration tracking.
Maintain tooling organization and laboratory inventory.
Keep test benches and work areas organized and ready for testing.
Help ensure test equipment and tools are maintained appropriately.
Offshore Operations & Field Testing
Support offshore field operations, testing, or vessel trials when required.
Assist with troubleshooting and testing during field activities.
Follow applicable safety procedures during operational support.
Required Qualifications
Solid electronics background in a relevant technical industry.
Demonstrated experience preparing and executing detailed test procedures.
Working knowledge of electrical engineering concepts and circuit theory.
Ability to read and work from technical documentation, electrical schematics, wiring diagrams, and engineering drawings.
Hands-on proficiency with standard electrical test equipment, including:
Digital multimeters (DMMs)
Oscilloscopes
Benchtop power supplies
Function generators
Strong attention to detail, documentation, organization, and test integrity.
Ability to work independently, adapt to changing priorities, and meet deadlines.
Strong written and verbal communication skills.
Eligibility to obtain and maintain an active U.S. Secret security clearance.
Willingness to support offshore field operations, testing, or vessel trials when required.
Preferred Qualifications
Experience with
subsea robotics, AUVs, UUVs, or underwater equipment
.
Experience safely handling electrical systems up to
400 VDC
.
Subsea cable splicing, potting, or custom wire harness fabrication experience.
Experience with hydrostatic test setups, pressure vessels, or high-pressure pneumatic and hydraulic systems.
Current or previous
IPC-A-610 and/or IPC/WHMA-A-620 certifications
.
Experience in low-volume, high-mix manufacturing or prototype-to-production environments.
Kaunas, Lithuania; Vilnius, Lithuania
Противоречивые условия: Open to candidates from Malaysia (hybrid) and the Philippines (remote)
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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