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Location: Austin, United States; Boston, United States; Chicago, United States; Columbus, United States; Dallas, United States; Detroit, United States; Florida City, United States; Houston, United States; Indianapolis, United States; Kirkland, United States; Kansas City, United States; Los Angeles, United States; Milwaukee, United States; Miami, United States; Minneapolis–Saint Paul, United States; New York, United States; Redmond, United States; Newark, United States; Sacramento, United States; San Francisco, United States; San Jose, United States; Seattle, United States; St. Louis, United States; Tampa, United States; Richmond, United States Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Digital Enablement Specialist to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Role Overview We are seeking a Digital Enablement Specialist to own and optimize the technical and operational foundation of our e-commerce ecosystem. This role is responsible for ensuring that our Shopify stores, product data feeds, inventory systems, and go-to-market processes run smoothly, accurately, and at scale. You will act as the key bridge between Digital, Marketing, Supply Chain, and Operations, enabling teams with reliable systems, clean data, and efficient processes. Key Responsibilities: Own and manage the Shopify backend across multiple stores, including settings, shipping, tax configurations, inventory locations, and third-party apps. Administer and troubleshoot the Shopify app ecosystem, ensuring performance stability and smooth integrations. Manage and optimize product data feeds to external channels such as Google Merchant Center, Meta, TikTok, marketplaces, and affiliate networks. Align digital inventory with physical stock by managing multi-location inventory, buffers, ERP/WMS syncs, and resolving order flow issues. Lead the operational execution of new product launches, ensuring SKUs, inventory, pricing, and logistics readiness before go-live. Configure and manage pre-order and back-in-stock flows to support commercial strategies. Build, maintain, and improve SOPs for product creation, inventory management, and app usage. Identify operational bottlenecks and implement automation solutions to improve efficiency, accuracy, and customer experience. Ensure strong data hygiene across systems, including SKUs, barcodes, and product attributes. 3+ years of experience in e-commerce operations, Shopify administration, or digital enablement. Hands-on experience managing Shopify backends and third-party apps. Proven experience with product data feeds and external sales/marketing channels. Experience working with inventory systems, ERP/WMS integrations, and multi-location inventory logic. Familiarity with automation tools such as Shopify Flow, Make, or similar. Strong attention to detail, process-oriented mindset, and excellent cross-functional communication skills. Nice to Have Experience with B2B Shopify setups. Exposure to international e-commerce and omnichannel environments. Basic understanding of performance marketing and feed-driven optimization. What Success Looks Like Stable, scalable Shopify stores with minimal operational issues Accurate product data and inventory across all channels Smooth, on-time product launches Clear documentation and efficient, automated workflows

Location: Australia Are you passionate about making a difference for those in urgent need? As a Crisis Helpline Responder, you’ll provide immediate support and guidance to individuals in crisis, offering compassionate listening, crisis intervention, and critical referral services to help callers navigate their most challenging moments. In this role, you’ll work closely with a dedicated team of mental health professionals, ensuring the safety and well-being of callers by connecting them with the appropriate resources and support systems. This flexible, remote part-time role allows you to work from anywhere. While we prefer local candidates fluent in the local language, we welcome all qualified applicants aligned with our mission. Why This Role Matters Your role is essential in providing a lifeline to individuals experiencing distress, including those affected by suicide, self-harm, or mental health crises. You’ll be trained in evidence-based techniques to deliver immediate relief and guide callers to the appropriate resources, making a tangible impact in people’s lives. Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Conducting over the phone risk assessments and high risk assessment, including but not limited to, lethality assessment for suicide cases or individuals who have been found to be at risk. Providing a range of evidenced based, professional crisis counseling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports or, where applicable risk assessment reports, on key issues and referrals actioned. Where applicable or necessary, sign off on conducted risk assessments. Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis. Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Ensuring smooth and diligent handover process to next shift personnel Dedicating entire shift to intellect tasks and responsibilities only Prepare psychological reports, risk summaries, and other clinical documentation as required Requirements Qualifications Master's Degree in Counselling/Counselling Psychology/Clinical Psychology or relevant mental health fields Active license with Australian Counselling Association (ACA), Psychotherapy and Counselling Federation of Australia (PACFA), or Australian Health Practitioner Regulation Agency (AHPRA) 1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings Fluent communication skills in your native language; proficiency in additional languages is a plus Experience managing high-risk situations, including those at risk of suicide or in acute crisis Resilience and emotional composure under pressure, with the ability to recover from challenging interactions and ability to bounce back from stressful interactions and high-risk case Experience in clinical assessment, psychological report writing, and risk documentation Preferred Qualifications Experience working with First Nations / Aboriginal & Torres Strait Islander communities Background in mental health or emergency services Completed training in Crisis Intervention or Suicide Prevention Proficiency in multiple languages

Location: Mülheim, Germany Our client has been developing standard software solutions for ports, port terminals, and logistics service providers for 30 years. Their customers include renowned names such as the Port of Aqaba, BASF, Bayernhafen Group, Port of Beirut, and many more. They digitize operational processes at over 50 locations, making them the market leader in port and terminal management solutions. About the role: Own a defined portfolio of existing customers for our procurement solutions. Focus on strong relationships, clear intake and specification of change requests, self-directed coordination with Delivery, and customer-facing demos and workshops. Coding is not required—what matters is a solid technical understanding (high-level software architecture, integrations, data flows) and strong written communication. You are the reliable liaison between the customer and Engineering Key responsibilities Primary point of contact for assigned procurement customers; drive topics, timelines and outcomes with ownership. Change Requests: capture and refine requirements (use cases, acceptance criteria), coordinate quoting and delivery, track through customer acceptance. Technical liaison: clarify functional/technical details with Engineering; review specs for clarity; read or sketch simple high-level architecture/flow diagrams (e.g., data flows, API sequences). Presales & enablement: run demos, workshops, and short user guides/how-tos. Ticket and escalation management: prioritize, set expectations, and communicate transparently (e.g., via Jira/Confluence). Support expansion within existing accounts (modules/CRs), maintain a concise personal forecast pipeline, and provide regular internal status updates. Documentation: write clear specifications, decision notes, and clean handovers to Delivery. Requirements Fluent German, written and spoken. Solid English. 2+ years in Account Management, Customer Success or Consulting in B2B software (ideally Procurement/Source-to-Pay/RFQ/RFP). Strong ownership, structured working style, and reliable stakeholder communication. High-level technical understanding: modern software architectures (e.g., client/server, web- and API-based systems, on-prem vs. hosted), integration patterns and data flows; comfortable collaborating with Engineering (user stories, acceptance criteria). Practical use of AI tools in daily work (e.g., document condensation, ticket summaries, research, analyses). Tools: Jira/Confluence, MS Office. Willingness to travel within Germany; regular presence in Mülheim (hybrid) Nice to have Experience with procurement processes (S2P, RFx, approval workflows). Ability to read or roughly sketch simple diagrams/models (sequence/flow diagrams, high-level ER overviews). Ability to read SQL result sets (to validate lists/reports). Exposure to on-prem customer environments at user/project level (no admin responsibility). Benefits A key role with visible impact on customer satisfaction and project success. Short decision paths, real ownership, professional team. Hybrid work and flexibility within the role. Individual development.

Location: Delhi, India; Riyadh, Saudi Arabia; Dammam, Saudi Arabia We are actively seeking an experienced and dedicated Project Director (Saudi Arabia) to join our esteemed client’s team. This leadership role involves the strategic oversight and management of large-scale projects within the region, ensuring excellence in delivery and alignment with the company’s goals. As a Project Director, you will be responsible for providing direction and support to project teams, maintaining high standards of quality and safety, and fostering relationships with stakeholders. Responsibilities: Lead and manage comprehensive project planning and execution processes, ensuring alignment with client expectations and regulatory standards. Oversee project budgeting, forecasting, and scheduling, ensuring projects are delivered on scope and within financial parameters. Facilitate effective communication and coordination among project stakeholders, including clients, contractors, and regulatory authorities. Implement project governance frameworks, ensuring compliance with quality, safety, and environmental standards. Monitor project progress, identify risks, and develop mitigation strategies to address challenges proactively. Foster an innovative and results-driven project culture among team members. Conduct regular project reviews and provide updates to senior management. Mentor and develop project managers and teams, ensuring capacity building and high performance. Requirements Bachelor's degree in Engineering, Construction Management, or a related field (Master's degree preferred). A minimum of 15 years of experience in project management, with at least 5 years in a leadership role. Demonstrated ability to manage large-scale projects successfully and effectively. Strong understanding of construction management principles and practices, particularly in Saudi Arabian regulations. Exceptional leadership, communication, and interpersonal skills. Strong decision-making and problem-solving abilities. Experience in managing multi-disciplinary teams and complex stakeholder relationships. Proficiency with project management software and tools. PMP or equivalent project management certification is highly desirable.

Location: Vadodara, India; Cairo, Egypt; Alexandria, Egypt; Mumbai, India; Ahmedabad, India; Surat, India Eram Talent is looking for a dedicated Control Room Operator - DCS (Distributed Control System) to join our dynamic team in Saudi Arabia. As a key player within the Oil & Energy sector, your role will involve overseeing complex control systems used in refining and petrochemical processes. You will ensure optimal performance by monitoring, operating, and maintaining the DCS effectively while prioritizing safety and efficiency. The Control Room Operator works in the control room to monitor all of the operations of the plants to ensure that everything is working properly. Control Room Operators control the creation and flow of electricity from power plants to other facilities within the complex. The CRO is accountable for monitoring plant operations through DCS, fixing and trouble-shooting operations, tracking and logging operational systems, monitoring emissions and making recommendations. Key Responsibilities Monitor and operate Distributed Control Systems (DCS) to ensure smooth and efficient production processes within the facility. Ensure a safe work environment by following company and industry safety standards, preventing incidents, and maintaining all required safety documentation. Monitor and control plant operations through DCS and other control panels to ensure safe, reliable, and efficient operation. Oversee and optimize site processes by remotely controlling equipment and coordinating closely with field operators. Communicate operating conditions and abnormalities promptly with field operators, shift supervisors, and engineering teams. Start, stop, and adjust equipment in accordance with approved operating procedures, alarms, and engineering instructions. Maintain accurate logs, reports, and shift handovers, ensuring continuity of operations and proper documentation of delays or curtailments. Support operations excellence by training personnel, coordinating utility services, participating in investigations, and implementing corrective actions in line with EH&S and best practices. Requirements Diploma or High School Certificate. Experience in process plant operation, at least 5+ years plant control room operations experience. Track record of success on safety, health, and environmental protection. High leadership and supervisory skills; team player with the ability to work collaboratively. Positive, high energy, and self-motivated. Understands the operational mode of a controller – manual, automatic, cascade, setpoint of process variable, controller output, etc. Ability to multitask, perform under stressful conditions, and respond and adapt in changing conditions. Ability to read and comprehend equipment manuals and procedures. Ability to write and correct operational procedures. High level of proficiency of computers including Microsoft Office suite of programs, including Word, Excel, Power Point, and Outlook

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity: The Sr Data Scientist, Risk will offer a strategic perspective, deep analytical and modeling capabilities, and a collaborative working style. The right candidate will have strong intellectual curiosity and passion for achieving business results. An ability to quickly define the problem, research and leverage state-of-the-art modeling techniques, and provide timely recommendations will be essential. Key skills will include a strong analytical mindset, deep understanding of most popular machine learning algorithms and lead key initiatives with integrity and a passion for investigations, problem solving, and troubleshooting. What You’ll Be Doing : Identify complex fraud patterns and their technical root causes through detailed data mining and analysis, including identification of sophisticated fraud methods employed by actors who are deliberately trying to avoid detection. Serve as technical SME by sharing new data mining techniques, maintaining technical reference documentation, and interfacing with partner technology teams. Collaborate across business and technology stakeholders to communicate analytical findings to both technical and non-technical audiences. Provide technical guidance for engineering projects that incorporate new data points into the investigation team’s toolkit, such as API integrations or internal data transformations. Link Analysis/Graph analytics to find and mitigate deeply-connected fraud networks and detect new accounts being added to these networks Unsupervised learning methods to augment existing supervised models, or detect portfolio anomalies Development of machine learning models Partner with product and engineering team in implementing features and models, and enhancing systems What We Look For In You: Master’s degree (or PhD) in Statistics, Mathematics, Operations Research, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered. 4+ years of fraud analytics experience in financial services or FinTechs Crypto/Blockchain experience Deep understanding of modern machine learning techniques / algorithms including GBM, XGBoost, LGBM, etc. Advanced programming skills of statistical / analytical software (SQL, R, Python,etc.); Successful track record of owning and driving large, complex data analysis projects. Demonstrated capacity for innovation and outside-the-box thinking in the creation of new capabilities and processes that are unstructured or exploratory in nature. Experience in a fast-paced startup environment with a strong level of initiative; and Ability and willingness to travel as needed. Strong communicator in both writing and speaking Multi-tasking and strong project management skills Nice to Haves: Hands-on experience/knowledge of modeling in machine learning (GBM, XGBoost, Random Forest, etc.); and Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-ONSITE #LI-WWW #LI-HYBRID #LI-ED1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Paris Workplace: Remote ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 1,000+ employees, 8 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Paper.io, alongside popular apps such as BeReal and Wizz. TEAM Our Growth team helps maximize the potential of each Voodoo product within the ecosystem. Our Growth team is split across several areas of expertise, such as user acquisition, ad monetization, video ads, playable ads, and influencer marketers. Being part of the Growth Team at Voodoo requires strong operational excellence and creativity in order to constantly adapt and stay ahead of the market. The core mission of the Playable Ads team is to create engaging and interactive advertising experiences that captivate audiences and drive conversions. We work with playable developers and coordinators that turn a game into an HTML interactive ad experience. Your main mission will be to produce high-performing ads by creating and uploading them to our various ad networks. ROLE We are looking for talented individuals interested in creating playable ads that let users try our games! To succeed in this role, you need extensive Unity development experience with a past of creating unique user experiences for a global audience. You will be converting existing games into playable ads and collaborating on the creation of tools for other interactive ad formats. - Transform existing games into interactive user experiences - Optimize playable ads for the best user experience, scalability, and adaptability - Integrate an analytics solution to measure interactions and gain insights to offer the best user experience - Build interactive playable templates that can be customized by graphic designers - Contribute to cross-functional initiatives (e.g. testing new tools, implementing new processes, etc.) - Develop a deep understanding of how your creations perform and why - Work within a small creative squad with amazing people from diverse backgrounds and nationalities - Have the opportunity to cover different product scopes (e.g., hypercasual, casual, consumer apps, etc.) - Become a creative expert in mobile gaming: benchmark what our competitors are doing, experiment with new ideas PROFILE - Fully proficient in playable ad creation or in developing Unity projects (size optimized to be used as playable) - Experience creating playable ads in Unity (Luna), Cocos Creator or any relevant platform - Adequate knowledge of object-oriented programming and web game development - Proactive problem diagnosis and creative problem-solving skills - Fluent in English, both oral and written - 3+ years of experience in a similar role - Deeply familiar with the mobile gaming market, in particular, hyper casual and casual games - Creative mindset and knowledge in game design - Familiarity with 3rd party SDKs, analytics, and A/B testing in mobile games (preferred but not essential) - Hands-on experience with AI-assisted development (Claude Code, Codex, Cursor) and asset generation (Scenario, Flux, ElevenLabs) BENEFITS Competitive salary and other benefits according to the country you reside in. Full remote for candidates based abroad, with relocation to Paris subject to discussion. Hybrid for candidates based in France.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Team An exciting opportunity for an experienced business development professional to lead our commercial activities in NEA. You will be responsible for leading our commercial strategy for NEA and driving our growth through partnerships and key client development. The successful candidate will need to be highly confident and skilled in speaking to potential clients, regulators, media, and partners. As a Commercial Director, you will work with our internal operations, growth, product and marketing teams to achieve the required strategic goals and revenue targets. What You’ll Be Doing Develop and execute comprehensive commercial strategy for OKX in NEA that aligns with business growth objectives. Formulate revenue strategy and revenue optimisation based on the product offerings of OKX in NEA. Work closely with the executive leadership team to contribute to the overall strategic direction of the company. Lead our partnership work in NEA through identifying the right partners to work with, plus executing any partnership negotiations. Manage relationships with key clients in the NEA ensuring positive customer experience. Drive cross-functional focus on customer outcomes, value and experience. Build strong alignment between sales, marketing, product, finance and other related business areas. Analyse market trends and customer insights to inform strategic decision and product innovation. What We Look For In You Bachelor's degree in Finance, Economics, Business Administration, or related field. MBA or relevant advanced degree preferred. Minimum of 10 years of experience in the Crypto or Traditional Finance sectors, with a significant portion in a leadership role. Demonstrated ability to develop and implement successful commercial strategies in the derivatives space. Strong understanding of futures and options products, market dynamics, market data and indicies. Understanding of the NEA crypto and finance regulatory environments. Highly sociable, confident, and a commercially-minded communicator. Exceptional leadership, communication, and interpersonal skills. Proven track record of achieving revenue growth and market expansion. Ability to navigate complex negotiations and forge strong relationships with clients and partners. Nice-To-Haves Prior experience working at a crypto exchange. Passionate about blockchain technology and the crypto space. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Team An exciting opportunity for an experienced business development professional to lead our commercial activities in NEA. You will be responsible for leading our commercial strategy for NEA and driving our growth through partnerships and key client development. The successful candidate will need to be highly confident and skilled in speaking to potential clients, regulators, media, and partners. As a Commercial Director, you will work with our internal operations, growth, product and marketing teams to achieve the required strategic goals and revenue targets. What You’ll Be Doing Develop and execute comprehensive commercial strategy for OKX in NEA that aligns with business growth objectives. Formulate revenue strategy and revenue optimisation based on the product offerings of OKX in NEA. Work closely with the executive leadership team to contribute to the overall strategic direction of the company. Lead our partnership work in NEA through identifying the right partners to work with, plus executing any partnership negotiations. Manage relationships with key clients in the NEA ensuring positive customer experience. Drive cross-functional focus on customer outcomes, value and experience. Build strong alignment between sales, marketing, product, finance and other related business areas. Analyse market trends and customer insights to inform strategic decision and product innovation. What We Look For In You Bachelor's degree in Finance, Economics, Business Administration, or related field. MBA or relevant advanced degree preferred. Minimum of 10 years of experience in the Crypto or Traditional Finance sectors, with a significant portion in a leadership role. Demonstrated ability to develop and implement successful commercial strategies in the derivatives space. Strong understanding of futures and options products, market dynamics, market data and indicies. Understanding of the NEA crypto and finance regulatory environments. Highly sociable, confident, and a commercially-minded communicator. Exceptional leadership, communication, and interpersonal skills. Proven track record of achieving revenue growth and market expansion. Ability to navigate complex negotiations and forge strong relationships with clients and partners. Nice-To-Haves Prior experience working at a crypto exchange. Passionate about blockchain technology and the crypto space. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Athens, Greece Oikonomakis Law Firm is seeking for a full-time Accountant to join our finance team in Athens, Greece. Key Responsibilities: Manage daily financial operations. Manage the firm’s accounts receivable, including invoicing, collection efforts, and dispute resolution. Develop and maintain relationships with clients to ensure timely payment. Monitor and analyze outstanding invoices and generate reports on collection activities. Provide regular updates to management regarding the status of collections and any potential issues. Prepare financial statements. Ensure ethical and legal compliance. Analyze financial data. Assist with audits. Maintain accurate financial records. Manage budgets. Conduct variance analysis. Process payroll. Collaborate with different departments to ensure financial efficiency and transparency. Requirements Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Minimum 3 years of experience, preferably within a law firm or professional services environment. Strong understanding of financial principles and practices. Exceptional communication and interpersonal skills. Excellent analytical and problem-solving skills. Proficiency in financial/accounting software and MS Office Suite, especially Excel. Ability to handle sensitive information with confidentiality and professionalism. Strong organizational skills with excellent attention to detail. Fluency in English (both written and speaking). Further knowledge on any additional language, double-entry bookkeeping and payroll is desirable.

Location: Shenzhen / Dongguan / Guangzhou / Foshan Workplace: onsite Ajax Systems is looking for an experienced Mechanical Engineer to join our team.   Ajax Systems is a developer and manufacturer of advanced security systems with smart home capabilities. We are a full-cycle product company from idea and engineering to mass production. Our portfolio includes 70+ devices that protect properties from intrusion, fire, and flooding, while also enabling smart control of electrical appliances.   Today, Ajax Systems protects over 2 million users in 169 countries worldwide and has received Europe’s highest security awards. We are proud to be a Ukrainian success story, a company driven by innovation, resilience, and strong engineering culture. Key Tasks: Complete lifecycle design of plastic enclosures and mechanical assemblies for consumer electronics. Development of DFM- and DFH-oriented solutions considering mass production processes (plastic injection molding, assembly, sealing, serviceability). Collaboration with hardware and embedded engineers, industrial designers, technologists, quality control, and manufacturing departments. Design of ergonomic, intuitive solutions adaptable to different operating environments. Preparation of production transfer documentation (2D drawings, specifications, technical requirements, 3D models for molds). Support of mold development and approval of modifications after initial mold trials (T0–T2), including defect analysis. Participation in testing and feedback from prototypes and production, incorporating design improvements. Verification of engineering compliance of the finished product with expected technical parameters (stiffness, assembly, weight, IP protection). Oversight of the product lifecycle from concept to mass production, including cost analysis and assessment of the impact of design decisions on production costs. Communication with Chinese factories: technical specifications, drawing reviews, change control, feedback on prototypes and production samples. Assessment of manufacturing risks in China: equipment limitations, mold quality, shrinkage, production tolerances, and the influence of packaging and logistics on design. Inspection of samples from China: defect analysis (shrinkage, warping, poor casting), initial product assembly, and reporting with recommendations. Consideration of potential scaling difficulties in China: timeline tracking, mold duplication, and price optimization. Continuous communication via email, video calls, document comments (in English), and participation in editing specifications based on feedback from the Chinese side. Technical Knowledge and Skills: 🧩 3D Modeling & Design: SolidWorks (95% solid modeling, 5% surface modeling), basic sheet metal modeling knowledge. Creation of precise assemblies, constraints, tolerance verification, and preparation of models for molding production. Ability to break down complex projects into sub-units, using reference geometry and configurations. 🏭 DFM / DFA / Manufacturing: Knowledge of mold design: opening directions, gating points, parting lines, risks of short shots/air pockets. Optimization for scalability and cost reduction (minimize part count, reduce weld lines, shorten cycle time). Experience working with factories in Ukraine and China; understanding of the mold lifecycle; participation in modifications after T1/T2. Basics of metal processing technologies: bending, stamping, laser cutting, milling for internal frames and auxiliary parts. Understanding of Chinese manufacturers’ practices: interpretation of drawings, overlooked details, confirmation processes. Understanding of the Chinese production structure: project managers, engineers, suppliers. Active participation in mold development discussions: steel selection, cost estimation, gating points, parting lines. Familiarity with typical Chinese documentation formats: PDFs, STEP files, Excel specifications, compressed archives, WeTransfer/Alibaba Cloud. 🧪 Testing & Prototyping: Manual inspection, assembly, and analysis of critical nodes. Identifying and resolving sealing, play, and fit issues. Skilled in the use of measuring tools: calipers, micrometers, gauges, etc. 🧠 Materials Science & Standards: Properties of ABS, PC, PC+ABS, PA+GF, TPE, and TPU: shrinkage, impact strength, heat resistance, and elasticity. Understanding material behavior during production and operation (temperature, humidity, UV). Balancing cost, quality, and manufacturability when selecting materials. ⚙️ Functional Elements: Development of fasteners, clips, guides, seals, TPE/TPU elements, and mounting slots. Design of interface elements: buttons, indicators, light guides, ports, and ventilation openings. Knowledge of sealing methods and IP protection standards (IP54–IP67), heat dissipation, and battery compartment design. Considering Chinese factory constraints: wall thickness, micro gaps, welding, and assembly limitations. Designing for high repairability and ease of assembly in outsourced Chinese facilities. 📄 Documentation & Production Support: Generation of complete documentation bundles: 2D outlines, tolerance tables, BOMs, assembly specifications. Implementation of changes based on prototype or production feedback. Participation in preparing technical descriptions for QC, assembly instructions, and design documentation control. 🌐 Communication & Tools: English B2+ level – oral and written technical communication with Chinese suppliers. Experience in communication with Chinese engineers, managers, and production teams (via Alibaba, WeChat, email, video calls). Knowledge of Chinese business communication nuances: importance of confirmations, repetitions, and visual examples. Use of SolidWorks PDM, Excel, Google Docs, Asana/Trello/Notion for project management.

Location: Pondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Data Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: ● Design, develop, and maintain data ingestion pipelines using Kafka Connect and Debezium for real-time and batch data integration. ● Ingest data from MySQL and PostgreSQL databases into AWS S3, Google Cloud Storage (GCS), and BigQuery. ● Implement best practices for data modeling, schema evolution, and efficient partitioning in the Bronze Layer. ● Ensure reliability, scalability, and monitoring of Kafka Connect clusters and connectors. ● Collaborate with cross-functional teams to understand source systems and downstream data requirements. ● Optimize data ingestion processes for performance and cost efficiency. ● Contribute to automation and deployment scripts using Python and cloud-native tools. ● Stay updated with emerging data lake technologies such as Apache Hudi or Apache Iceberg. Required Skills and Qualifications: ● 5+ years of hands-on experience as a Data Engineer or similar role. ● Strong experience with Apache Kafka and Kafka Connect (sink and source connectors). ● Experience with Debezium for change data capture (CDC) from RDBMS. ● Proficiency in working with MySQL and PostgreSQL. ● Hands-on experience with AWS S3, GCP BigQuery, and GCS. ● Proficiency in Python for automation, data handling, and scripting. ● Understanding of data lake architectures and ingestion patterns. ● Solid understanding of ETL/ELT pipelines, data quality, and observability practices. Good to Have: ● Experience with containerization (Docker, Kubernetes). ● Familiarity with workflow orchestration tools (Airflow, Dagster, etc.). ● Exposure to infrastructure-as-code tools (Terraform, CloudFormation). ● Familiarity with data versioning and table

Location: Kyiv Workplace: onsite Ajax Systems — це міжнародна технологічна компанія, найбільший в Європі розробник і виробник систем безпеки Ajax із можливостями розумного дому. Це ціла екосистема зі 180 пристроїв, мобільних і десктопних застосунків, серверної інфраструктури. Кожного року ми демонструємо кратне зростання як у чисельності команди, так і в кількості користувачів у всьому світі. Наразі в компанії більше 4 100 працівників. А датчики Ajax охороняють 3,5 млн користувачів у більш ніж 187 країнах світу.   PM NPI / Project Manager for New Product Introduction - відповідає за комплексний запуск продукту від ініціації до серійного виробництва. В зоні відповідальності закупка, логістика, склади, вхідний контроль, підготовка до виробництва та виготовлення тестових партій девайсу, сертифікація, маркетинг. Кросфункціональна взаємодія з PM dev та іншими командами R&D. Основні hard skills: Розмовна англійська не нижче B1/B2. Досвід управління закупкою, керування підрядниками. Досвід впровадження проектів у виробництво (електроніка або подібне). Розуміння запуску продукту з 0 в серійне виробництво.Proto, EVT, DVT, PVT, MP. Розуміння планування виробництва (MRP: потреба, залишки, резервування, замовлення). Ведення проектів, планування термінів,  бюджетів, управління ризиками. Координація та управління закупівлею, логістикою, виробництво, склади. Основні soft skills: Eфективна комунікація. Орієнтація на результат. Системність та послідовний, структурованість. Управлінські та організаторські здібності. Уважність до деталей, вміння слухати та аналізувати отриману інформацію. Відповідальність та здатність до навчання. Вміння ефективно використовувати свій ресурс. Розвинені навички тайм-менеджменту. Буде плюсом: Базове розуміння DfM/DfA/DfT та виробничих технологій (SMT, automation, injection molding, assembly). Досвід використання інструментів Jira, Confluence, ERP/MRP  та системами відстеження виробництва, Excel/Sheets на рівні формул, зведених таблиць, basic Power Query, MS Project/Monday. Вміння читати технічну документацію (креслення, специфікації, CAD-файли). Базові навички репортингу. Вміння аналізувати вузькі місця процесу (bottlenecks). Практичне застосування інструментів оптимізації (хоч трошки розуміти про що це). RCA (Root Cause Analysis: 5 Whys, Fishbone). Basic Lean / Kaizen thinking. Process mapping (flowcharts, BPMN). Risk matrix + mitigation planning. Функційні обовʼязки: Планує бюджет, терміни, обсяг постачання матеріалів, готовність обладнання для запуску продукту на всіх етапах проекту від початку ініціації до серійного виробництва. Управляє в рамках реалізації проекту закупівлею, складами, логістикою, сертифікацією, маркетингом, вхідний контроль, запуск тестових партій в виробництво, підрядники. Забезпечує безперебійну комунікацію між департаментами, приймає рішення, управляє змінами, консолідує інформацію по проекту та зберігає її. Проводить зустрічі, моніторить та контролює виконання план-графіку проекту. Узгоджує матеріали, готовність документації для замовлень, проводить зміни за потреби. Обирає та взаємодіє з постачальниками, управляє ризиками протягом всього часу. Організовує та запускає виробництво продукції  всіх етапів та партій до передачі в серійне виробництво. Пропонуємо: Можливість пропонувати та реалізовувати власні ідеї, які впливають на продукт та його масове виробництво. Місце у стрімко зростаючій компанії з вмотивованою професійною командою. Конкурентну заробітну плату. Медичне страхування. Корпоративні заняття з англійської мови. Можливість взяти участь у внутрішньому проєкті бета-тестування систем безпеки Ajax. Знижки від компаній-партнерів. Знижки на продукти компанії.

Location: Berlin; Netherlands; Greece; Spain; Poland; United Kingdom Workplace: remote Finom is a fast-growing European tech startup, headquartered in Amsterdam, on a mission to revolutionize the financial landscape for entrepreneurs globally. We are developing an all-in-one financial B2B solution that seamlessly integrates banking functions, accounting, financial management, and invoicing into a mobile-first platform.   Following a significant €115 million Series C equity round, bringing our total funding to approximately $346 million, we are expanding aggressively across key EU markets (Germany, France, Netherlands, Italy, Spain). We go beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, to simplify financial management for small and medium-sized businesses.   At Finom, we empower our employees to make a real difference. We nurture an innovative and inspiring environment where bold ideas thrive, prioritizing thorough research, swift implementation, and ensuring every effort benefits our users, partners, and our business as a whole.   Engineering Manager - Product   We're looking for an Engineering Manager who's both a technical leader and a product builder. You'll guide a cross-functional team (5-10 engineers across backend, frontend, mobile, and QA) in delivering products that create real value for hundreds of thousands of businesses across Europe. What You Will Be Doing You're a seasoned technical leader with strong engineering roots and a track record of building teams that ship products that matter. You communicate clearly with everyone – engineers, product managers, executives – and you're genuinely curious about the product, the users, the business, and how your team's work drives real impact. You don't just manage delivery. You challenge problem framing with your PM partner, ensure the team solves the right problems, and think in terms of business outcomes, not just technical outputs. You're comfortable discussing retention and conversion funnels alongside system architecture. You help the team understand ROI and prioritize based on value and effort. You have deep technical expertise and can still step in to unblock when needed. You balance feature delivery with technical debt, keeping scalability in mind while ensuring the team ships at pace. You make technical decisions through explicit trade-offs, not gut feelings, and help everyone understand the "why" behind choices. You take ownership of both outcomes and people. You run meaningful 1:1s, create growth plans, and own hiring and promotions. You build engaged teams through honest feedback and coaching. You invest in making the team more productive – better tools, smarter processes, fewer bottlenecks. You drive predictable delivery by partnering tightly with Product and Design. You communicate proactively about priorities, risks, and constraints. You encourage healthy debate and move toward "disagree and commit" when needed. Who You Are 5+ years of software development building data-intensive production systems Proven track record leading cross-functional engineering teams Deep technical knowledge: hands-on experience with at least one of the common general-purpose languages and platforms (C#/.NET, Java/JVM, JavaScript/Node, Go), distributed architectures, databases, messaging and queueing systems. Experience in product-led organizations, ideally with international scopeStrong business acumen – you connect engineering work to revenue, retention, and trust Comfortable with product metrics (DAU/MAU, retention, conversion funnels) Exceptional communication in English across all audiencesA builder's mentality: you care about shipping great products and growing great teams Our tech stack Backend: .NET Core, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes You'll lead teams using React, Swift/Kotlin, Python/ML frameworks, and modern QA tools What You Will Get In Return   Make a genuine impact on the product   We're a growing fintech serving hundreds of thousands of European businesses. You'll lead a domain team with real ownership and autonomy over what you build and how you build it. This is a place for curious leaders who want to grow as technical managers, product thinkers, and people leaders.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Spain Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. We're looking for a Senior Backend Engineer who thinks like a product builder, thrives in a collaborative, cross-functional environment, and is passionate about creating robust, scalable financial infrastructure. You'll be part of a domain team where various engineering crafts (Backend, Frontend, Mobile, ML/AI engineers, and QA) work together to own and evolve a shared product area that delivers real value to hundreds of thousands of businesses across Europe.   About You and What You'll Do:   You're pragmatic, learn quickly, and have a proven track record of shipping products that matter. You communicate clearly across disciplines and genuinely enjoy the dynamics of a cross-functional team where everyone contributes to solving the same customer problems. Above all, you're curious – about the product, the users, the business, and how your technical decisions impact all three.   As a product-minded backend engineer, you don't just implement tickets. You understand the "why" behind what you're building, challenge assumptions when needed, and proactively identify opportunities to create better outcomes. You're comfortable discussing trade-offs with product managers, explaining technical constraints to business stakeholders, and collaborating with frontend and mobile engineers to design elegant end-to-end solutions.   You have deep expertise in .NET and C# with a strong appreciation for maintainable, scalable code, and distributed architectures. But more importantly, you know when to apply that expertise and when simpler solutions serve the product better. You've built data-intensive applications before and understand the concepts of working in a regulated environment.   You take ownership not just of your code, but of the outcomes. You move without being prompted, whether that's jumping into a customer issue, improving team processes, or mentoring colleagues. You're curious about adjacent domains – you might peek at the frontend code, ask questions about the ML models, or dive into analytics to understand how features perform.   Quality is non-negotiable for you. Automated testing, thorough code reviews, and security best practices are fundamental to how you work. You balance technical excellence with pragmatism, always keeping the end user and business goals in mind. Your experience includes: At least 5 years of professional backend development with a product engineering mindset Excellent knowledge of .NET platform and C# Hands-on experience architecting and evolving distributed systems in production Proven ability to collaborate effectively with product managers, designers, and engineers from other disciplines Strong business acumen – you understand how your work connects to company objectives Clear, concise communication in English across technical and non-technical audiences A builder's mentality: you care deeply about shipping great products, not just writing great code Our tech stack Backend: .NET/C#, PostgreSQL, Redis, RabbitMQ, Kafka, Kubernetes, GCP. You'll work alongside teams using React (Web), Swift (iOS) / Kotlin (Android), Python/ML frameworks, and modern test automation tools (Playwright, Appium). Recruitment flow: Recruiter Interview First Technical Interview System Design Interview Team Fit Interview (peer interview) Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland; Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary up to 8.700 PLN Gross/month based on experience Up to 15% monthly bonus linked to individual and team performance. Multi Sport Card Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are Native or fluent speaker in Dutch or German (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working. Up to 24.000 EUR Gross base salary x year - depending on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. B2B Contract Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland; Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. About the Role   As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.   You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success. What you'll do: Deliver a “wow” customer experience across phone, chat, and email, consistently going above and beyond customer expectations Build strong, genuine rapport with customers, especially during challenging or sensitive situations Actively listen to understand customer needs, concerns, and the root cause of issues Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved Turn dissatisfied customers into loyal advocates through outstanding service and personal accountability Collaborate closely with internal teams to escalate, track, and resolve complex issues Accurately document customer interactions and outcomes in internal systems Contribute to continuous improvement by sharing insights and feedback from customer interactions Who You Are: Native or fluent speaker in Dutch (written and spoken) A minimum of 6 months of customer care service experience — regardless of industry background Strong communication skills with the emotional intelligence to handle high-impact customer situations A natural sense of empathy and a genuine desire to help people Resilience and composure when dealing with complaints or difficult conversations A proactive mindset with strong follow-through — you do what you say you will do Comfort working in a fast-paced, ever-evolving scale-up environment Agile, adaptable, and energized by change Strong problem-solving skills and the confidence to take ownership Nice to have Experience in fintech, banking, payments, or financial services Previous experience in a phone-based customer support role What we offer 100% remote working Salary up to 8.700 PLN Gross/month based on experience Up to 15% monthly bonus linked to individual and team performance. Stock Option/Shares program. Usage of the company's flats in Cyprus for our work-and-swim program. Opportunity to develop your skills in a fast paste FinTech environment. Working Hours and Flexibility: 7-day operational support model - usually from Monday to Friday Weekend work required once per month / every 6 weeks, with advance scheduling Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET Hiring process for this role: Application review Technical Online Assessment - 2 business days Recruiter Call - 15 min Final Interview - 45 mins Offer What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.