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Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic's Industries team, you'll drive the adoption of safe, frontier AI by securing strategic deals with top enterprises across the Australia markets, unlocking new value streams throughout their business. You'll leverage your consultative sales expertise and technical acumen to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, Product, Engineering, and cross-functional teams, you'll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the Australia landscape. You will be contributing to the GTM strategy for our Industries team, focusing on sector-specific solutions and strategies within key verticals. The Industries team operates as a specialized set of teams with dedicated Account Executives aligned to specific high-priority verticals including Financial Services, Healthcare and Life Sciences, and Industries Generalist. As part of our broader Commercial Industries coverage, you'll focus on the diverse range of enterprise verticals beyond these core specializations - including Telecom, Media, Energy, Manufacturing, Retail, Transportation and other major industry sectors that represent significant growth opportunities for AI adoption. This is a highly consultative sales role as you will be cross-selling with our existing team of Account Executives, determining pricing strategy, and influencing the product roadmap based upon customer feedback. You will help define our solution-led selling approach, positioning us as strategic advisors, and provide a continuous feedback loop for internal teams to iterate on. You should be passionate about developing industry expertise, collaborating cross-functionally, and executing on our approach to the market. By driving expansion within key accounts and acquiring new logos in strategic verticals, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Contribute to the Industries team GTM strategy, identifying new use cases within your assigned verticals, winning new business, and sharing feedback with cross-functional teams Drive strategic expansion within key accounts in established verticals and new logo acquisition within emerging verticals Break into new accounts and cross-sell into existing business alongside our team of Account Executives Own a revenue target and all aspects of the sales cycle from prospecting to close, including outbounding and engaging Tier 1 accounts Lead with conviction by providing clear recommendations based on deep industry expertise rather than presenting a menu of options Prioritize organizations that can serve as lighthouse customers and references within their industries Become a trusted advisor to customers, understanding their unique needs and crafting tailored AI solutions. Co-innovate with customers and sell on the product roadmap while appropriately setting expectations Collaborate extensively with cross-functional partners including product, engineering, legal, marketing, and Applied AI to help bring new solutions to market and provide feedback to shape roadmaps Develop sales collateral, proposals, and presentations to effectively position Anthropic's AI products. Continuously refine sales tactics and share best practices You may be a good fit if you have: 12+ years of enterprise sales experience driving adoption of emerging technologies with a consultative, solutions-oriented sales approach in the ANZ market. Experience selling into BFSI, Media, Energy, Manufacturing, Retail, Telco, Transportation verticals A track record of managing complex sales cycles and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions Demonstrated ability to navigate dynamic stakeholder ecosystems, building consensus and providing innovative solutions to disparate groups Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world — one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We're a team of fiercely driven individuals committed to making healthcare more sustainable — and we're looking for passionate people to help us get there. For more information, visit arcadia.io. Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.  Why This Role Is Important to Arcadia Arcadia's commercial team depends on consistent process, clean pipeline data, and forecasts to help manage and grow the business. As a fast-growing company, we need to scale our infrastructure, systems and operating model to one that aligns to the pace of the growth. This role owns the systems, tools, and cadences that make pipeline reviews, forecasting, and reporting consistent and accurate across the entire commercial team. Part of the initial mandate is understanding the current ecosystem of tools and technology that support commercial and revenue operations today, and making recommendations on the optimal tech stack for the function going forward — one that is AI native. This person will be the accountable owner of that stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation. This person will run point on sales operations and the forecasting cadence, and will build the AI-powered operating layer (dashboards, briefings, and workflow tools) that gives the entire commercial organization — not just its leadership — real-time visibility and leverage. This is role is for someone who is execution oriented. You'll work in the tools yourself — not just direct others to — while also setting the strategy, systems, and rigor that let Sales, Marketing, Customer Success, Legal, and Finance move as one aligned, predictable engine. What You'll Be Doing Own the revenue operating system, designing and scaling the processes, metrics, and infrastructure that drive consistent, predictable performance across the business Partner with Systems Engineering to drive end-to-end improvements and scalability in Salesforce, including structure, data hygiene, workflow automation, and adoption across the sales org Evaluate the current ecosystem of tools and technology supporting commercial and revenue operations, and make recommendations on the optimal, AI-native tech stack for the function Serve as the accountable owner of that tech stack and roadmap, partnering closely with Product and Tech to build the AI-native operating system rather than building it in isolation Own pricing strategy, SKUs, and the end-to-end quote-to-cash process, ensuring pricing structures and deal execution are clean, consistent, and scalable Own the forecasting cadence and develop robust, repeatable forecasting models (pipeline, bookings, ARR) that improve accuracy and predictability Build the AI-powered operating layer — automated briefings, pipeline intelligence, meeting prep, and reporting dashboards — that gives the commercial organization real-time visibility Establish and maintain a unified KPI framework, ensuring alignment on definitions, visibility, and accountability across the funnel Act as connective tissue across live opportunities, coordinating Marketing, Finance, the RFP team, Value Enablement, and Sales Engineering so they're effectively leveraged Partner with Sales, Marketing, Customer Success, and Finance leadership to align execution with company goals and financial plans Analyze pipeline health, conversion rates, and sales efficiency to identify opportunities and drive improvements Design and manage sales compensation and incentive plans that align with business objectives and drive desired behaviors across GTM teams What Success Looks Like In 3 months Build a deep understanding of Arcadia's GTM model, revenue streams, and key SaaS metrics (ARR, NDR, GDR, pipeline coverage, win rates, sales cycle) Assess current RevOps infrastructure, CRM configuration, reporting, and forecasting methodologies Map the current ecosystem of tools and technology supporting commercial and revenue operations, and begin forming a point of view on the optimal, AI-native tech stack Establish trust across Sales, Marketing, Customer Success, and Finance leadership In 6 months Own the CRM and forecasting cadence end-to-end, with a unified KPI framework giving clear visibility into pipeline health, revenue performance, and GTM efficiency Ship the first version of the AI-powered operating layer (automated briefings, dashboards, and reporting tools) that reduces manual reporting burden for commercial leadership Improve forecast accuracy through enhanced pipeline modeling and data-driven insights In 12 months Operate a scalable revenue operating system — process, CRM, forecasting, and AI tooling — that enables predictable growth and aligns planning across GTM and Finance Deliver consistent, high-confidence forecasts and actionable insights that directly inform the executive team's decisions Improve key performance metrics (e.g., pipeline coverage, conversion rates, sales productivity, retention) through data-driven optimizatio What You'll Bring The Role, Done Before You have held this exact role — Head/Director of Revenue Operations or equivalent — at a company of similar growth stage, and can point to what you built and owned. Growth-Stage Fluency Track record of operating at growth-stage speed and ambiguity — scrappy, resourceful, and comfortable building infrastructure from scratch rather than administering something already built. Candidates whose experience is exclusively at large, mature organizations without growth-stage exposure are not a fit for this seat. Deep SaaS Metrics Expertise Strong command of key SaaS metrics including ARR, NDR, GDR, CAC, LTV, pipeline coverage, and sales productivity, and how they connect to business performance. Forecasting & Modeling Rigor Proven ability to build and operationalize forecasting models (e.g., pipeline velocity, ARR forecasting) that improve accuracy and predictability. CRM & Systems Ownership Deep, hands-on experience owning a CRM (Salesforce or equivalent) and the broader GTM tech stack — configuration, data integrity, and workflow design, not just consumption of dashboards. Pricing & Quote-to-Cash Experience Hands-on experience owning pricing strategy, SKU structure, and the quote-to-cash process, ideally in a company that scaled or restructured its pricing model. AI-Forward Comfortable using AI tools to build operational leverage — automating reporting, briefings, and workflows rather than relying solely on headcount to scale. Cross-Functional Leadership Track record of partnering effectively with Sales, Marketing, Customer Success, Finance, and executive leadership to drive alignment and results. Operator Mindset Ability to move between strategy and execution, translating insights into action and driving measurable impact. Would Love for You to Have 8–12+ years of experience across Revenue Operations, Sales Operations, or GTM analytics in a SaaS environment Experience supporting a high-growth SaaS company through key milestones (e.g., post-acquisition integration, scale-up, or M&A) Familiarity with modern BI, AI, and planning tools (e.g., Sigma, Adaptive, Salesforce ecosystem, AI-native reporting/agent tools) and building self-service analytics environments Experience designing and optimizing sales compensation plans at scale What You'll Get The mandate to build a consistent, predictable commercial engine — including its AI-powered tooling — rather than inherit and maintain one A growth path from individual contributor to leading the people and functions that support sales operations as Arcadia scales A mission-driven culture where your work supports better healthcare outcomes Competitive compensation and strong benefits, including Flexible Time Off A collaborative, data-driven environment focused on impact, ownership, and continuous improvement About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. This role is bonus eligible

Location: Remote (USA) Workplace: remote Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.  Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.  Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.    Why This Role Is Important to Arcadia Arcadia’s data and analytics platform is used by hundreds of health systems, ACOs, payers, and life sciences organizations, touching tens of millions of patient lives. This role owns how our agentic capabilities perform at that same scale: accurate, transparent about their own confidence, and safe for the clinicians, care teams, and patients who depend on them.  As a staff-level individual contributor, you will own the product-layer decisions that shape agent behavior, including prompting, retrieval and context, memory and state, evaluation, and escalation, while partnering with Product and Engineering on the systems that support them. Your work will help Arcadia make evidence-based launch decisions and scale responsible AI that is steerable, trustworthy, and ready for real healthcare workflows.    What Success Looks Like In 3 months You have established a production-grounded baseline for priority agentic workflows, with documented failure modes, severity-weighted evaluation rubrics, and a clear measurement plan You have mapped the current retrieval, context, memory, and escalation patterns and identified the highest-value opportunities to improve reliability, calibration, and cost You have earned trust across Product and Engineering by turning production evidence into clear, actionable recommendations In 6 months What You'll Be Doing Design and iterate on agent behavior across real, live workflows, including long- horizon , multi-turn agentic tasks Design retrieval and context architecture so the right source data reaches a model in the right structure and agents remain grounded in real data rather than filling gaps with assumptions Design memory and state handling across multi-turn and multi-agent flows, determining what is carried forward, summarized, or dropped and why Create context and prompt templates that combine few-shot examples, structured formatting, and reasoning scaffolding for consistent agent behavior Improve performance through prompting, tool-use strategy, and context construction, validated through direct experimentation rather than guesswork Build and run evaluations against real production conditions to measure performance, regressions , failure modes, and edge cases Author evaluation rubrics, quality heuristics, and thresholds that weight failures by severity and cost , not just frequency , and monitor those measures against production behavior Design and validate escalation paths that route agents to human review based on confidence and uncertainty while preserving safety and consistency under adversarial and edge-case conditions Design for cost-aware performance alongside latency, reliability, and accuracy through efficient context construction and tool-call economy Evaluate and sign off on model changes by baselining current behavior, running comparative evaluations, and making the go/no-go call before a change reaches a customer Maintain product-level AI documentation, including model cards, intended use, limitations, and known failure modes, so customer-facing teams work from actual agent behavior Partner closely with Product and product managers to ensure agents are not just capable, but steerable, trustworthy, and ready to scale What You'll Bring Bachelors degree in Engineering or related field and/or masters of Data Science or related field 4+ years of production software engineering experience, including 3+ years of hands-on ownership of ML, LLM, or agentic systems in production, with direct experience in healthcare, finance, or another regulated industry Demonstrated ability to diagnose why an agent failed, correctly attribute the fix to instruction, retrieval, context, or memory design, and weigh failures by severity and cost rather than frequency alone Hands-on experience with RAG architecture, production-grounded evaluation frameworks, and fallback or human-in-the-loop logic for automated systems Working familiarity with AWS AI/ML services, including Bedrock and SageMaker, sufficient to build and evaluate effectively in Arcadia’s environment Evidence-led judgment and the credibility to push back on launch decisions, paired with a builder’s instinct to run the experiment and move from a production failure to a fix Would Love for You to Have Experience applying AI to healthcare data or workflows where safety, transparency, and calibrated uncertainty directly affect care teams or patients Experience with long-horizon, multi-turn or multi-agent workflows and product-level AI documentation such as model cards What You'll Get The opportunity to define how agent performance, safety, and readiness are measured for production healthcare workflows Meaningful ownership across prompts, context, memory, evaluations, and escalation patterns at product scale A cross-functional role translating production evidence into AI improvements used across Arcadia’s platform A mission-driven company working to improve how patients receive care A flexible, remote-friendly culture with personality and heart Employee-driven programs and initiatives for personal and professional development Membership in the talented, energized, diverse, and purpose-driven Arcadian community About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers get the right answer quickly and delivering consistent results across quality, speed, productivity, and customer satisfaction. The role combines direct leadership of channel teams with close partnership across CX Operations, CX Specialized teams, CX AI Ops, and Product Operations. You will develop strong managers and frontline teams, create real accountability, and stay close enough to the work to understand where customers and teams are getting stuck. You will translate the department’s direction into clear priorities, stronger operating routines, and measurable improvements across Phone, Email, and Chat. Because Ramp’s CX team sits within the Product organization, this role has close ties to the technical teams and products our customers use every day. That proximity gives CX a unique opportunity to turn frontline insight into better workflows, stronger product feedback loops, and an AI-powered way of working. This role is a strong fit for a thoughtful, hands-on leader who learns quickly, raises the bar, and makes clear decisions in a fast-changing environment. You are comfortable owning the day-to-day, rolling up your sleeves to understand the work and the product deeply, developing people, setting high standards, and turning complex problems into clear plans that improve outcomes for customers and teams. You will help define how managers lead, how frontline teams use AI and automation, where human judgment matters most, how channels work together, and how CX scales through Ramp’s next chapter. If you love building high-performing teams, solving hard operational problems, and helping customers win through rapid product, business, and AI-driven change, this role is for you. WHAT YOU’LL DO - Own day-to-day channel execution — lead Phone, Email, and Chat teams, stay close to the work, and drive frontline performance across customer satisfaction, quality, service levels, resolution quality, and productivity. - Develop CX leadership — coach Managers, set clear expectations, and build accountability for team performance and customer outcomes. - Serve as an escalation point — help resolve high-priority customer and internal escalations, bringing sound judgment, urgency, and clear communication to complex issues. - Improve tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities. - Challenge how we operate — evaluate whether our metrics, workflows, team structures, training, and operating model meet today’s customer and business needs. Bring a founder mindset by questioning assumptions, testing new approaches, and helping the organization evolve. - Shape the AI-powered future of CX — define how CX should evolve as Ramp grows, including how managers lead, how frontline teams use AI and automation, where specialization improves the customer experience, and where human judgment should be elevated. - Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat. WHAT YOU NEED - Experience as a leader who has managed large, complex operational teams in a fast-paced environment; traditional support experience is valuable but not required. - Exceptional learning agility and horsepower, with startup or similarly high-ownership operating experience; you learn new domains quickly, move through ambiguity, and build structure without waiting for perfect information. - A record of improving customer-facing operations through rigorous analysis, strategic problem solving, and strong execution, including finding practical solutions to complex problems others may miss. - An empathetic, direct leadership style that develops people while holding a high personal and team bar for performance, quality, ownership, and follow-through. - Strong written and verbal communication, including the ability to align teams and cross-functional partners around difficult decisions. - A builder mentality around technology and operations, with experience using AI, automation, or workflow tooling to transform the customer and team experience and drive changes from idea to adoption. - Curiosity about the business behind the support motion, with the ability to connect customer needs, product complexity, frontline workflows, and company priorities. NICE TO HAVES - Experience leading multiple customer-facing channels, such as Phone, Email, Chat, or other real-time and asynchronous support operations. - Experience in FinTech, financial services, or another complex, highly regulated environment. - Experience partnering with operations, product, or tooling teams to improve customer-facing workflows across multiple teams. - Experience scaling customer operations at a high-growth startup. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $220,000–$290,000. For candidates located in all other locations, the base salary range will be between $190,000-$260,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Atlanta Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Job Description We are looking for a seasoned underwriter with a background in payments, due diligence, and financial analysis to join our Platforms Underwriting team in Atlanta. You will be part of a team that is responsible for underwriting applications for customers utilizing Checkout.com http://Checkout.com’s solution for platforms, primarily Payment Facilitators, Marketplaces, and Staged Digital Wallet Operators. This team focuses on analysis relevant to Customer Due Diligence, Enhanced Due Diligence, Business Model, Credit, and Financial Analysis. This role offers unique exposure to our core business areas, collaborating closely with our key internal players (Commercial, Compliance, Risk, Legal teams and Senior Management) and our high-value merchants and partners. How you'll make an impact - Conduct business model analysis and a holistic assessment of a customer’s risk profile, leveraging your proficient-level understanding of the risks and requirements of different Platform models (ISVs, Payfacs, Marketplaces, Staged Digital Wallets, MORs). - Conduct customer due diligence and enhanced due diligence analysis on prospective customers including KYC, KYB, PEP, Sanctions, and Adverse Media screening. - Conduct expert-level analysis of P&L, balance sheet, and cash flow statements of Platform models and other high-risk sectors. - Prepare persuasive summaries to internal stakeholders and risk committees, identifying mitigants and making balanced recommendations for each deal. - Represent the Platform Underwriting team in leading and attending customer calls and meetings alongside Sales or Account Managers. - Approve individual credit submissions in line with approval authority. - Identify operational issues and areas for improvement, and make detailed recommendations on how to improve the merchant onboarding experience. - Act as a mentor to new or junior team members through training initiatives and credit approvals. - Foster a culture of collaboration with key internal stakeholders, in particular Sales/Account Managers, and first and second line Risk and Compliance personnel and Legal. - Contribute to department and cross-functional projects/initiatives as required. What we’re looking for - Proficient-level understanding of Checkout's Platform product offering, including features and limitations, and the ability to independently classify different Platform models. - Expert-level financial statement analysis and credit exposure assessment ability. - Demonstrated ability to make sound judgments, balancing risk and reward. - Competent escalation management, acting with urgency to ensure escalations are prioritized, owned, and resolved effectively. - Ability to continually monitor and independently manage competing priorities and adjust accordingly without impact to SLA attainment. - Excellent written and interpersonal communication skills, with concise presentation skills and the ability to deliver complex messages clearly. - A passion for operational improvement initiatives and the ability to contribute to broader department initiatives and projects. - Possess a ‘customer first’ approach to delivering creative solutions. Experience you'll bring to the role - 6+ years of direct experience related to financial analysis or merchant underwriting. - 5+ years of work experience related to due diligence, merchant underwriting, or equivalent underwriting work. - Demonstrable experience related to customer due diligence, enhanced due diligence, merchant underwriting, credit insurance, and/or commercial lending. - Subject matter expertise in AML/CTF and/or underwriting and financial analysis. - Domain expertise within the payments or Fintech industry will be preferable. - Previous experience coaching or mentoring is desirable. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion The Role As a member of the analytics team, you bring order to vast amounts of internal and external data so OnePay can make better data-driven credit decisions, faster. You’ll own credit and product analytics for our in house liquidity products driving smarter decisions, better outcomes for our customers and growth for the business. You understand that risk is about more than minimizing losses and are eager to work cross functionally with product, engineering and data science teams to drive the business forward In this role, you will: - Own credit strategy end-to-end across advance, overdraft and other credit products — creating policies that balance growth and risk - Think holistically about customer behavior, not just program-level metrics — connect segmentation and behavioral signals across products to uncover new insights - Launch new credit products from scratch balancing first principles and limited data to scale innovative experiences with a credit and product lens - Leverage AI-powered tools and techniques to accelerate analysis, develop and validate predictive insights, and push the boundaries of what’s possible in product analytics. - Share insights and recommendations to senior leadership and stakeholders to influence the direction of the business You bring - 4-8 years of professional experience in credit analytics with a proven track record of leveraging quantitative analyses to drive business or product changes in a fast-paced environment. - Demonstrated experience with consumer underwriting strategy and/or portfolio risk analytics — cash advance, overdraft, BNPL, or short-term consumer lending experience is a strong plus. - Advanced SQL and AI skills, with the ability to independently pull and analyze complex datasets. - Strong analytical thinking and problem-solving skills — you can go from ambiguous questions to clear insights. - Intellectual curiosity to look beyond the ‘what’ and answer the ‘why’. - An act-like-an-owner mentality. We have a bias toward taking action. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Arcadia helps healthcare and life sciences organizations deliver measurable results. We unify fragmented data across the healthcare ecosystem so payers, providers, ACOs, and life sciences companies can make confident decisions grounded in trustworthy intelligence. Our platform supports more than 200 organizations and 40 million attributed lives across value-based care, risk adjustment, population health, and life sciences programs.  Why This Role Is Important to Arcadia Arcadia is at a growth stage where the connective tissue between ideation, execution, and executive decision-making matters enormously. This primarily manifests across two areas today: (1) Growth (Strategy, Sales, and Retention & Expansion) and (2) cross-functional Executive initiatives. This role sits at that intersection: you will partner with the Chief Commercial Officer to identify and launch new growth initiatives—whether that's a new vertical, a new go-to-market partnership, or a new solution while also engaging directly with the executive team to drive alignment on the initiatives that matter most across the company. In practice, this typically plays out as roughly 75% of your time on commercial strategy and growth initiatives, and roughly 25% partnering directly with the executive team and supporting the Chief Executive Officer. This is a role of ownership and initiative, not execution-on-request. You will be given real latitude to define how new opportunities get approached, how cross-functional work gets organized, and how the executive team stays aligned—and you'll be trusted to run with it. You will report to the Chief Commercial Officer and partner closely with Product, Clinical, Value Enablement, Sales Engineering, Marketing, Actuary, Account Management, and the broader executive team. What You'll Be Doing Launch New Growth Initiatives You will partner across the Commercial, Value Enablement, and Product teams to identify and pursue new paths to growth—whether that's a new vertical, a strategic partnership, a new product or solution go-to-market motion, or another initiative altogether—taking ownership of the work from initial concept through initial traction. Identify and size new growth opportunities by understanding the market, our competitive position, and where Arcadia's assets and talent can be leveraged to win Build the business case for each opportunity: market sizing, financial rationale, resourcing needs, and risks, so leadership can make a clear go or no-go decision Partner with Thought Leadership, Value Enablement, Product, Clinical, Partnerships, and other domain SMEs as needed to shape the specifics of each initiative—what it is, who it's for, and how it comes together Build the GTM positioning and competitive differentiation for each initiative, grounded in Arcadia's outcomes-first brand and validated against real buyer needs Translate the business case into a tactical execution plan, and drive that plan forward: coordinate cross-functional workstreams, resolve dependencies, and keep the initiative moving toward real traction Define success criteria for each initiative and track progress against commitments Strengthen GTM Motion New markets don't succeed in isolation—they depend on a commercial engine that's tightly coordinated. You will take initiative to close gaps and accelerate growth across the teams that make GTM work and bring visibility into that progress at the executive level. Build and refresh competitive intelligence in target markets, synthesizing signals from win/loss data, market research, analyst commentary, and field input Collaborate with Value Enablement and Solutions Consulting to improve discovery-to-proposal velocity, solution credibility, and RFP quality Partner with Actuary to sharpen financial modeling, risk quantification, and ROI frameworks used in payer and risk-bearing organization deals Facilitate cross-functional alignment meetings, manage project tracking for strategic commercial initiatives, and proactively remove blockers Bring commercial progress, risks, and decisions needing executive input directly into board and executive committee conversations Executive Team Support As Arcadia scales, the initiatives that matter most increasingly cut across teams and leaders—commercial expansion chief among them. This role gives you a direct seat in that conversation, extending the alignment work you do in Commercial to the executive team as a whole. Drive the Executive Committee Operating Rhythm: Help shape and run the weekly executive committee meeting -- build agendas, synthesize pre-reads, capture decisions, and drive follow-through across leaders Partner on board meeting preparation, ensuring materials reflect a coherent narrative across commercial, product, and financial priorities Take ownership of cross-functional strategic initiatives that span multiple teams and executives, acting as the driver who keeps them moving and accountable Proactively surface where executive-level initiatives are stalling and broker resolution before they become bigger problems Take on special projects with the executive team as they arise, applying the same ownership and rigor used in the commercial work What Success Looks Like In the first 90 days, you have mapped the highest-priority growth opportunities in front of Arcadia, built relationships across Product, Clinical, Value Enablement, Marketing, and the executive team, and built the business case for at least one priority initiative. In year one, you have taken two or more growth initiatives from concept to real traction—whether new verticals, partnerships, or products—contributed measurably to pipeline generation and competitive win rates, and become a trusted driver of alignment within the executive committee and board cadence. What You'll Bring Required Seven or more years in healthcare GTM strategy, strategy consulting, or a commercial leadership role Deep fluency in the payer or provider landscape—you can speak credibly to value-based care, population health, risk adjustment, quality and Stars Demonstrated experience taking a growth idea from concept to traction in a B2B healthcare context—building the business case, shaping the go-to-market approach, and driving execution Experience partnering with executives or a board on operating rhythms, including meeting preparation, cross-functional tracking, and driving follow-through on strategic commitments Strong cross-functional collaborator who can align product, clinical, finance, sales, and executive stakeholders behind a common strategy Comfort working in ambiguity—this role requires structuring undefined problems and building the plan, not executing a defined playbook Excellent written and verbal communication; able to build crisp, compelling narratives for executive, board, and buyer audiences Preferred Experience with data and analytics platforms sold to payers, ACOs, or risk-bearing organizations Familiarity with buyer segments beyond traditional payer and provider markets—including self-funded employers, risk-bearing entities, or adjacent healthcare services organizations Prior experience as a chief of staff, or in a strategy-and-operations role partnering closely with a CEO or executive committee What You'll Get Competitive compensation and strong benefits Employee-driven programs and initiatives for personal and professional development Membership in the talented, energized, diverse, and purpose-driven Arcadian Community Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager. This role is bonus eligible

Location: Flexible Job Title: Senior Product Manager Department: Product Management Reports to: Co-Founder (Product) Location: Remote About Codex Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, Wintermute, and Cumberland, we're a small team solving hard problems at the intersection of crypto and global payments. The Role As Senior Product Manager, you'll own 3P payouts and collections end-to-end — from how money flows in via virtual accounts and collections rails, to how it flows out via FP integrations and direct banking rails. You'll be the payments expert in the room: the person who knows which FPs are worth integrating, how to design a user journey for our clients, and how to specify something that an engineer can actually build. What we need is someone who is deeply payments-native and can operate as the domain owner from day one.   Responsibilities Product Ownership — Payouts & Collections - Own the 3P payout and collections product end-to-end — from strategy and prioritisation through to spec, build, and launch - Define and maintain the product roadmap for FP integrations and direct banking rail integrations as the business scales - Write detailed, buildable specs — engineers should be able to ship from what you produce - Design the user journey and frontend experience for payout and collections flows, with strong opinions about what a client actually needs to see and do Financial Partner Strategy & Integration - Evaluate FPs and banking partners across pricing, rail coverage, onboarding complexity, licensing constraints, and operational reliability — and make clear recommendations on which to integrate and in what sequence - Lead the integration process with new FPs end-to-end: scoping, spec, coordination with Engineering, and go-live - Understand the FOF implications of each FP and banking relationship, and design around the constraints rather than discovering them after the fact - Stay current on the FP and payments infrastructure market — who the relevant players are, what they're good at, and where the gotchas are Cross-functional Collaboration - Work day-to-day with the co-founders, Customer Operations, and the Engineering team - Align with Financial Partnerships on which FPs and banks are being evaluated, and feed product requirements into the partnership prioritisation process - Work closely with Compliance and Legal on licensing constraints and fund safeguarding requirements - Surface client feedback on payout and collections UX to inform the roadmap — you'll be talking to clients directly What We're Looking For - 6 to 10 years of product experience, with meaningful depth in cross-border payments infrastructure — payouts, collections, virtual accounts, and FP/banking integrations - Must have shipped both directions of money movement: outbound payouts and inbound collections - Prior hands-on integration experience with payment infrastructure providers Payments-native: you understand flow of funds, rail mechanics, corridor-specific constraints, and how licensing affects what you can build - Opinionated about UX for a B2B payments ICP — you know what a client needs to see when they place an order, and you can design for it - Background at a licensed cross-border payments company or stablecoin payments shop at Series A–C scale

Задачи: — Разрабатывать и развивать продукт на TypeScript / React / Next.js; — Работать как с frontend, так и с серверной частью; — Разрабатывать интерфейсы с большим количеством real-time данных: цены, позиции, заявки и другие постоянно обновляющиеся данные; — Работать с WebSockets: корректно обрабатывать обрывы соединения и переподключения; — Проектировать структуру данных и работать с PostgreSQL; — Интегрировать blockchain, кошельки и внешние сервисы; — Работать с финансовой логикой продукта, обеспечивать корректность операций и консистентность данных; — Разрабатывать полноценный mobile web-интерфейс; — Подключать и поддерживать внешние API и сервисы; — Использовать Claude Code как часть ежедневного development workflow. Требования: — 5+ лет коммерческой разработки (hands-on опыт написания кода, а не только управление командой); — Уверенный TypeScript как на frontend, так и на backend; — Сильный опыт работы с React и Next.js: App Router, Server Components, SSR; — Опыт работы с PostgreSQL: самостоятельное проектирование таблиц, связей и написание запросов; — Опыт запуска минимум нескольких продуктов или крупных частей продукта до реальных пользователей и ответственность за них end-to-end; — Опыт в fintech, crypto, trading, payments, wallets или других системах, где проходят реальные финансовые операции; — Понимание особенностей финансовых систем: защита от повторного выполнения операций, корректная обработка ошибок и невозможность просто «откатить» часть blockchain-транзакций; — Опыт работы с WebSockets / streaming / real-time data; — Опыт разработки приложений с большим потоком постоянно обновляющихся данных и понимание производительности интерфейса; — Понимание управления состоянием и кешированием данных на клиенте: React Query или аналоги; — Опыт blockchain-интеграций: кошельки, подпись операций, чтение данных on-chain; — Опыт работы с viem или ethers; — Опыт создания touch-интерфейсов, понимание особенностей mobile Safari, клавиатуры, safe areas; — Умение самостоятельно работать с большим количеством внешних интеграций и разбираться с неполной документацией; — Уверенное использование Claude Code в реальной разработке (работа с базой, реализация, рефакторинг, поиск ошибок, Git). Будет плюсом: — Опыт разработки prediction markets (Polymarket, Kalshi или аналоги); — Опыт работы с торговыми системами и order book / биржевым стаканом; — Понимание market и limit orders, partial fills, slippage; — Опыт работы с embedded wallets: Magic, Privy, Web3Auth, Para; — Опыт с relayers, meta-transactions, gas sponsorship; — Знание ERC-4337 / Account Abstraction; — Опыт сверки данных собственной базы с blockchain; — Опыт работы с cross-chain bridges; — Опыт с Polygon; — Опыт с Supabase.

Location: Athens Workplace: OnSite ROLE HIGHLIGHTS - Title: Planner Satellite Manufacturing - MAITE - Location: Athens, Greece - Department: Global Manufacturing Organisation - Reports to: Director of MAITE - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) - Please note we can only accept applications in English WHY THIS ROLE MATTERS: The mission of this role is to be the single planning point for the whole MAITE (Manufacturing, Assembly, Integration, Test and Execution) organisation in Greece: AIT Engineering, Production, Stock & Logistics, Procurement, Quality, and the Cleanroom & Lab. You will build and own one integrated schedule, from the master schedule down to daily work orders, that turns satellite demand into executable work across all of them. You will work with the global planning team, which sets the master plan and component MRP, and turn it into a detailed, executable plan for the site. Unlike traditional satellite builds, LEO constellations demand industrial-scale throughput, modular design adaptability, and tight integration between production, engineering and supply chain. Much of the value sits in the interfaces: sequencing a calibration campaign or a cleanroom intervention so it does not stop a build, holding a slot for a quality inspection, or flagging a long-lead component early enough for procurement to act. The ideal candidate thrives in ambiguity, works comfortably across departments, and improves the planning tools and workflows they inherit where off-the-shelf solutions fall short. You are the reliable source of truth for the site plan: when the plan and the floor disagree, you know first and say so. WHO WE ARE ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 1000 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. YOUR DAY-TO-DAY RESPONSIBILITIES - Build, maintain and optimise a single integrated schedule covering AIT Engineering, Production, Stock & Logistics, Procurement, Quality and the Cleanroom & Lab, from the master schedule down to daily work orders, against technical constraints, material availability, labour and facility capacity. - Translate the master plan and component MRP from the global planning team into a sequenced plan for each department, agreeing dates and capacity with the department owners rather than directing their work. Hold slots for cleanroom interventions, calibration campaigns, quality inspections and rework loops so that planned work lands where it costs least, and keep those slots when priorities move. - Run the daily and weekly planning cadence. Coordinate daily schedules with the site team leads, report actual people availability into the capacity plan, publish status, and raise deviations early and factually rather than sitting on them, then drive them to a decision. - Feed the planning cycle. Keep plan versus actuals, milestone status and people availability current and flowing to the global planning team on cadence, so the plan above the site reflects floor reality. - Produce and maintain the artefacts the organisation runs on: master schedule, critical path analysis, capacity plans, sprints and the visual management boards used in daily meetings. - Integrate new product introduction and engineering changes into the plan, including prototype and qualification builds, without disrupting series production. Keep the plan and work order BOMs aligned with the current approved configuration, coordinating with Configuration Management, who own the governed baseline. - Schedule planned downtime deliberately, including preventive maintenance, instrument calibration campaigns and cleanroom interventions, so that they land where they cost least. - Embed quality hold points, inspection windows and rework loops into the schedule rather than absorbing them as overruns, and flag long-lead and shortage risk to Procurement early enough to act. - Keep planning data in NetSuite, Manufacturo (MES), Jira and Smartsheet in sync with the floor: work orders released and closed on time, no phantom work in progress, no conflicting references, and material, WIP and stock status accurate enough to plan from. - Publish and track the organisation-level planning indicators: on-time delivery, schedule adherence and cycle time. Consolidate and report the department-level measures that explain them, including material availability at kit release, inspection turnaround, equipment availability and calibration compliance. These measures remain owned by the department that produces them. Where one moves against the plan, raise it in the planning cadence with its owner and drive it to a decision. WHAT WE’RE LOOKING FOR MUST HAVES: - 5+ years of experience in production, industrial or operations planning in a technological environment (aerospace, defense, maritime, automotive, semiconductor, medical devices, etc.). - Proven scheduling capability across multiple departments or product lines, building and owning a master schedule fully. - Capacity planning across labour, equipment and facilities, with the judgement to state clearly what cannot be done as well as what can. - Deep understanding of manufacturing processes, supply chain logistics and systems engineering, sufficient to challenge a lead time or a routing. - Comfortable reading technical documentation: bills of materials, routings, work instructions and engineering change notices. - Inventory management experience: tracking materials, work in progress and stock accuracy against plan. - Ability to hold competing departmental priorities in balance and reach a decision without formal authority over the teams involved: influence and reliability over authority, and the instinct to raise a problem early rather than sit on it. - Analytical thinking with a data-driven approach to forecasting, problem-solving and decision-making, using Excel, Power BI or similar. - Adaptability to respond quickly to production changes, delays, or evolving technical requirements. - Hands-on experience with ERP/MRP/MES systems and scheduling tools, including responsibility for planning master data accuracy. We use NetSuite, Manufacturo (MES), Jira and Smartsheet, which are being implemented while in use; experience with equivalent systems is fine. - Experience producing visual management for daily operational meetings, and with project tooling such as Jira, Smartsheet or MS Project. - Strong communication skills in English (written & spoken). NICE TO HAVES: - A satellite, aerospace, or another regulated, low-volume / high-complexity manufacturing setting. - Foundational software development skills, such as Python or scripting, useful for automating planning tasks, integrating data sources, or building internal planning tools. - Exposure to Lean or continuous improvement, S&OP cycles, or APICS/ASCM certification. APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Leadership & Hiring Team Interview WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. - A job that matters in a dynamic Earth Observation environment with a scale-up approach - An independent role with a supportive and diverse work environment - Phone subscription with iPhone of choice - Relocation support (flight tickets, accommodation, relocation agency support) - Time for self-development, research, training, conferences, or certification schemes - Inspiring and collaborative offices and silent workspaces that enable you to focus - A wide variety of the best coffee, tea, snacks, and sweets to accompany your daily space mission - Competitive salary contingent on your experience level, negotiated individually OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Based in our Mauritius office, you will be part of a team responsible for performing in-depth analysis of enterprise merchant payout applications and managing their submission to the Card Schemes. This is an incredible opportunity to kickstart your career in financial services and payments, specializing in core areas such as AML, Due Diligence, and Card Scheme regulations. This position offers unique exposure to our core business areas, requiring close collaboration with key internal stakeholders, including Sales, Compliance, Underwriting, Product teams, and Senior Management. How you’ll make an impact - Conduct detailed risk assessments on regulatory and Card Scheme compliance related to the Pay to Card product (Visa Direct and Mastercard). - Prepare diverse application types, including Pay to Bank, Pay to Card, and Account Funding Transaction requests. - Coordinate cross-functionally with the Commercial team and other internal partners to collect all required documentation and information. - Manage the scheme submission lifecycle, submitting applications to the Card Schemes and maintaining a vigilant follow-up process. - Ensure data integrity and transparency by consistently tracking application statuses and maintaining internal trackers with real-time updates. - Execute merchant change requests related to Pay to Card/Pay to Bank, working with the Commercial team and external partners. - Fulfill mandatory compliance reporting, performing all required registration and reporting activities to the Card Schemes. What we’re looking for - 1-2 years of experience in a compliance, underwriting, or support role, preferably within the financial services or payments industry. - Highly analytical with words and text rather than numbers; you enjoy meticulously analyzing documentation, guidelines, and complex rules in a manner similar to how a legal professional reviews laws and court cases. - Possess a steady, focused ambition with a clear drive to build a career in fintech or payments. You are motivated to find fulfillment in your daily responsibilities while remaining eager to grow. - A strong commitment to continuous improvement—striving to be Better Everyday in your execution, which naturally empowers you to step up and Be the Owner of your work and its outcomes. - Good IT skills, especially in Google Suite and AI tools. - Be confident in building effective working relationships and working as part of a team. - Excellent writing and verbal communication skills, capable of building and maintaining effective relationships with both internal and external stakeholders. - Ability to work efficiently under pressure, and deliver results against a tight deadline. - Fluency in written and spoken English is essential. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Syrian Arab Republic KAIZEN Asset Management Services, a leading property management firm in Dubai, is seeking a proactive and detail-oriented individual to join our team as a Procurement Officer. At Kaizen, we are committed to delivering excellence, and efficient procurement processes play a vital role in ensuring the smooth operation of our organization. As a Procurement Officer, you will be responsible for managing the procurement activities, including vendor selection, contract negotiation, and purchase order processing. Your strong analytical skills, negotiation abilities, and ability to work collaboratively with internal stakeholders and external vendors will be crucial to your success in this role. Responsibilities Manage the end-to-end procurement process, including sourcing, vendor selection, and contract negotiation. Conduct market research and analysis to identify potential vendors and assess their capabilities, pricing, and quality of products or services. Evaluate and negotiate supplier agreements and contracts to ensure favorable terms and conditions. Create and issue purchase orders and ensure timely delivery of goods and services. Work closely with internal teams to identify procurement needs and specifications. Collaborate with suppliers to resolve any invoice or delivery discrepancies. Maintain accurate records of procurement activities, including contracts, orders, and vendor information. Monitor and track supplier performance to ensure compliance with contractual agreements. Implement and maintain procurement policies and procedures. Stay updated on industry best practices and trends in procurement. Requirements Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Proven experience as a Procurement Officer or in a similar role. Strong knowledge of procurement processes and principles. Proficiency in using procurement software and Microsoft Office Suite. Excellent negotiation and analytical skills. Strong attention to detail and ability to prioritize tasks. Effective communication and interpersonal skills, with the ability to build and maintain relationships with vendors. Ability to work efficiently in a fast-paced environment and meet deadlines. Knowledge of legal and commercial aspects of procurement. Experience in the real estate industry is a plus.

Location: Amman, Jordan The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities. The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations. Responsibilities Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections. Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation. Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies. Prepare aging reports and escalate collection risks when necessary. Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met. Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs. Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality. Establish collection action plans for overdue accounts. Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays. Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate. Requirements Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field. 1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role. Experience in the software, technology, or fintech industry is preferred. Experience coordinating across cross-functional teams (e.g., project delivery, finance, and sales/account management) in a B2B or project-based environment. Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes. Experience with commercial contracts, documentation, bank guarantees, and performance bonds. Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage. Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines. Strong communication, interpersonal, negotiation, and follow-up abilities. High attention to detail and accuracy, combined with strong analytical and reporting skills. Customer-focused with strong problem-solving capabilities. Proficiency in written and verbal communication in the Arabic and English language.

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.     Why This Role Is Important to Arcadia Analytics sits at the center of how Arcadia turns complex healthcare data into better outcomes and smarter decisions. On the product side, that means building and owning the productized analytics engines — risk, medical economics, episodes-of-care, and more — that power Arcadia's platform company-wide, built once and delivered at scale across our entire customer base. On the Customer Insights side, that means going deep on a specific customer's specific problem: custom data models, bespoke dashboards, advisory work, and long-running embedded programs that don't fit a one-size-fits-all product. We describe Customer Insights' work as sitting between a platform and a plan — more customized and hands-on than an off-the-shelf reporting product, more flexible and embedded in the customer's actual decisions than a traditional outsourced consulting engagement. We're currently hiring for several closely related analyst roles across this broader Analytics organization — spanning ownership of one of Arcadia's core analytics engines, program-specific analytical development for a major state Medicaid risk-stratification initiative,  a ground-up registry build for a national quality organization, versatile project and retainer delivery across our health system and payer customers, and dedicated analytics support for a major national health plan's Medicaid program. All of these roles sit at the Senior Analyst or Lead Analyst level, combine technical excellence with real influence over analytic strategy and (for some placements) product direction, and shape how Arcadia and its customers use data to improve population health outcomes, reduce costs, and enable smarter healthcare decisions. The skills and experience below are characteristic across these roles as a set — not every requirement applies to every specific seat, and we don't expect any one candidate to bring all of it. We'll work with you during the interview process to identify which role is the best fit for your background and interests. What Success Looks Like In 3 months Ramp into your specific engagement's data model, technical stack, and stakeholder relationships — most Customer Insights engagement has real history and context to build into, not a blank slate Learn Arcadia's core analytics platform and toolset (QuickSight, Foundry, dbt, the AWS ecosystem) as used in your engagement Deliver your first piece of analytical work that demonstrates clear value to your engagement's stakeholders  In 6 months Own meaningful pieces of delivery independently — whether that's a program's analytical development, a portfolio of retainer/project work, or a dedicated account's dashboarding and reporting Be a credible, independent presence in front of the customers or partners tied to your engagement Contribute to at least one reusable analytical asset, framework, or automation that extends beyond your immediate engagement Begin taking on the ongoing health of your area, not just its delivery — standing up a backlog/tech-debt process, or growing into a broader backup role alongside your engagement's primary owner, depending on placement In 12 months      Be a recognized expert in your engagement area, trusted with its most complex or ambiguous work  Actively identify and pursue opportunities for automation, scalability, and reuse across your work Have grown into deeper ownership than where you started — full backup or co-owner on an account, sole steward of a program's tech-debt and backlog, or, for analytics-engine placements, the architect shaping that engine's roadmap toward being market-leading What You'll Be Doing Technical Analytical Delivery Translate ambiguous or partially-scoped business and clinical questions into a concrete, buildable data plan, then build the underlying data model, code, and analysis on top of it Develop and maintain analytical pipelines and reusable data assets using SQL, dbt, and Arcadia's core data platform (Foundry, AWS data lake environments) For analytics-engine placements: serve as the lead analytics strategist for at least one of Arcadia's productized analytics engines (e.g., risk, medical economics, episodes-of-care), owning it end-to-end while contributing to others For engagements involving predictive or risk models: design and build the models, partnering with a dedicated Data Science team on training and validation — a consultative relationship, not a daily modeling partnership Build dashboards, provider scorecards, registries, self-service reporting tools, benchmarking views, and other analytical deliverables (QuickSight and beyond) on top of that modeling work, as the engagement calls for it Maintain the analytical integrity and quality of your work, flagging issues before they reach a customer or partner; for senior placements, oversee analytic quality standards and rigor across engagements more broadly, not just your own Program and Project Management Manage delivery — whether that's a single program's delivery calendar and decision log, or a portfolio of concurrent projects across multiple customers — surfacing risks and tradeoffs before they become blocking issues Create client-facing materials — status decks, decision memos, technical explainers — tailored to a range of stakeholders, from highly technical counterparts to policy or business stakeholders with limited technical background Delegate routine or repeatable work to junior analysts as your engagement grows, and help cross-train others for coverage Lead cross-functional analytic initiatives that span multiple teams or engagements Customer and Cross-Functional Partnership Serve as a primary or supporting day-to-day contact for your engagement's customers or delivery partners, navigating scope and timeline conversations directly Partner with Customer Management, Growth, Product, Technical Operations, and/or Engineering — depending on placement — on account strategy, product direction, or analytics roadmap; for analytics-engine placements, partner closely with product and engineering to deliver Arcadia's analytics roadmap and contribute directly to product innovation Hold real authority at the boundaries where your work meets someone else's — able to require rework or hold a handoff that isn't ready (e.g., with a partner Data Science team), or push back on what's actually worth building with Customer Management, Growth, or Product , rather than defaulting to whatever's asked Act as an internal thought leader on your area of expertise, contributing to Arcadia's broader analytics strategy and reusable methodology — and, for some placements, an external one, representing Arcadia's analytic capabilities at customer meetings, industry conferences, and in publications Team Contribution Mentor and develop junior analysts, building organizational capacity beyond your own individual delivery Take ownership of your area's long-term health, not just its immediate delivery — a backlog/tech-debt log, a growing backup role on an account, or a roadmap for an analytics engine, depending on placement Apply AI tooling as a standard part of your workflow — analysis, QA, documentation — not an occasional accelerant Identify opportunities for automation, scalability, and reusability in analytical delivery, and help build those improvements out What You'll Bring Strong SQL and data modeling expertise — able to translate ambiguous business or clinical requirements into a concrete data plan, then build the underlying code and analysis on top of it Healthcare data experience — claims and/or clinical data, with value-based care familiarity Direct customer- or partner-facing experience — comfortable scoping and presenting without close oversight Comfortable adopting AI tooling as a standard part of an analytical workflow For Lead-level placement: demonstrated experience leading analytical work independently, managing multiple stakeholders, and mentoring less experienced analysts Note: our experience bar across these roles generally skews toward Lead-level expectations, even for some Senior Analyst placements — but not every skill listed here or below applies to every specific seat. Would Love For You To Have Experience with dbt-based analytics engine development (e.g., risk, medical economics, episodes-of-care) and partnering with product/engineering on roadmap Dashboarding experience — QuickSight or a comparable BI tool Enough quantitative/ML fluency to build models and hand them to a Data Science team for training Experience with medical economics, risk algorithms, quality data, and/or episodes-of-care analytics Statistical or biostatistics fluency — risk-adjustment, odds-ratio, or observed-to-expected benchmarking, etc. Direct experience with clinical quality or accreditation registries Prior experience with state Medicaid programs or similar large government health programs Prior experience in a project-based/retainer delivery model spanning multiple customers, rather than a single dedicated account Experience working within a prime contractor or partner structure on shared delivery Experience presenting analytic capabilities externally — customer meetings, industry conferences, publications Python for analysis and QA; familiarity with the AWS ecosystem, Jira, and Confluence Experience with data governance or data-product/monetization considerations Note: this list spans skills relevant to several different roles across the Analytics organization — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process. What You'll Get Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science Employee driven programs and initiatives for personal and professional development A flexible, remote-friendly company with personality and heart Competitive compensation and strong benefits, including Flexible Time Off The opportunity to: Own real, high-stakes analytical work across some of Arcadia's most complex customer relationships and highest-visibility internal analytics products Work across a genuinely varied set of problems — deep technical program ownership, versatile multi-account delivery, or company-wide analytics engines, depending on placement Build models and analytical assets that directly shape care and coverage decisions for the members and patients they serve Senior Analyst: $125,000 – $145,000 a year Lead Analyst: $145,000 – $170,000 a year About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: New York, New York; San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Our Executive Operations team work closely with Notion’s leadership, serving as trusted advisors, collaborators, and problem-solvers. We focus on amplifying the impact of our executives by anticipating needs, streamlining operations, and building systems that keep leaders focused on the highest leverage work. We’re deeply connected to Notion’s mission and values, and we take pride in creating an environment of collaboration, clarity, and authenticity. Our team thrives on strong relationships, operational excellence, and a shared commitment to building tools that empower people to think and work together more effectively. This role calls for someone who is proactive, adaptable, and deeply organized. Someone who can balance complex scheduling, drive cross-functional coordination, and bring clarity to fast moving priorities. This person will support 2 leaders in our Engineering and Product orgs. Our ideal candidate thrives in dynamic environments, operates independently, and consistently finds ways to improve workflows and communication. You’ll be a key partner in making sure our leaders and the company as a whole can move quickly while staying aligned.   This role is based in our New York office. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Organizational support: Partner with Engineering and Product leaders on running the day-to-day of an efficient, high-velocity, and fun organization - Calendar management: Prioritize and coordinate the teams’ operating calendar, ensuring time is spent in a way that's most leveraged to achieve our business objectives - Meeting aficionado: Organize, attend, and track meeting notes and action items, with an eye on making every interaction productive and warm - Travel planner: Flights, hotels, transportation, dining, etc. A strong attention to detail here is valued - Expense management: Manages expense reports for the executives you support - Culture carrier and community builder: Craft fun & engaging team offsite experiences, celebrate birthdays and anniversaries, new family members, and promotions to ensure employees continue to feel connected and recognized SKILLS YOU'LL NEED TO BRING: - 5+ years of Executive Operations experience at fast-growing companies, ideally with experience with technical teams. - Organized and detail-oriented: Strong attention to detail, able to stay calm under pressure, a quick thinker, create order of out chaos - Effective communicator: Ability to communicate the priorities of leadership within Notion, whether it is by written, verbal, or group communication - Event planning: Experience organizing team events with hundreds of people, as well as multi-day events with smaller groups of people, such as an executive offsite - EQ: Love connecting with employees, and have proven ability to build relationships and bring warmth to all levels of the organization - Discreet: Demonstrated ability to maintain complete confidentiality on all business matters NICE TO HAVES: - You're a Notion evangelist! You love the product, and already use it in your daily life Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York City, the estimated base salary range for this role is $165,000 - $190,000. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote, Canada; Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an AI Transformation Owner at GitLab, you'll shape your function's AI strategy and build the solutions that deliver it. You are the person responsible for identifying where AI can fundamentally change how your org operates, partnering with your Executive Sponsor to align on the biggest challenges, and driving measurable outcomes against them. Think of this as a product management role where the product is your org's way of working. You'll manage the full lifecycle: understanding how work flows today, deciding where AI should reshape it, prioritizing what gets built and in what order, and ensuring what ships actually gets adopted. You'll also prototype solutions, configure agents, and prove what's possible before pulling in engineering support to scale it. You will work closely with an AI Engineer who sits within the Enterprise AI team. Together you form a partnership: you bring the business context, process intelligence, and strategic prioritization. They bring the technical depth, production-grade delivery, and architecture decisions. You'll build working solutions at the no-code and low-code layer, and partner with the AI Engineer on the right approach, tooling, and structure. What you'll do Strategy & Prioritization Own your function's AI strategy, aligned with your Executive Sponsor and business priorities. Understand which metrics matter to the org, identify what will move the needle, define how you'll measure impact, and track progress over time. Map how work flows across your function end-to-end, including the handoffs upstream and downstream to other orgs. Identify where the real constraints are, not just the ones your team can see. Focus on the 100x problems: where could leveraging AI in a workflow let your org execute it orders of magnitude faster, or at 100x more volume than before? Manage intake of AI requests, ideas, and pain points from across the function, including via your Champion network. Ensure every team member has a clear route to surface what they need, rather than building independently. Prioritize strategically against business outcomes and executive guidance. Hold the line on priorities - we cannot change direction every two weeks - and ensure the AI Engineer's time is spent on the highest-impact work. Adoption & Change Management Reimagine, not just automate. Challenge your org to think beyond injecting AI into existing workflows. Work with Enterprise AI to spot opportunities to fundamentally rethink how work gets done. Drive adoption and change management together with the AI Engineer. The best AI solution is worthless if nobody uses it. Create the channels, rituals, and feedback loops that make AI visible in your function: shared spaces for teams to show what they've built, regular office hours, onboarding for new hires, and celebration of wins. Own the rollout and iteration needed to make AI initiatives stick. Coordinate with Enterprise AI to ensure your function benefits from patterns, tools, and learnings emerging across other parts of the business. Build and bridge the Champion network in your function. Champions are the peer community that extends your reach beyond what you and the AI Engineer can deliver directly. From early in the role, identify and recruit Champions across sub-teams (5-10% time, formally agreed with their manager), run a regular Champion sync, host demos to the wider function, and act as their bridge to Enterprise AI. Champions are not your reports: you coordinate them, you don't manage them. Without this network, your reach is capped. Hands-On Building & Agent Operations Build AI agents using no-code and low-code platforms (e.g. Glean, Workato, similar tools). Go from idea to working prototype without waiting for engineering. Author and iterate on skills files that define how AI agents behave. Refine instructions based on real usage and share reusable skills across the function. Configure MCP servers and tools, giving agents access to the business systems they need. Partner with the AI Engineer on what to connect and how to do it securely. Own your function's fleet of agents. Some agents will be used directly by people in your org. Those that aren't, you own. Either way, you're accountable for their performance: tracking KPIs, running evaluations after model or data changes, and iterating based on what you learn. Expect to rebuild. AI tools and models evolve fast. The agent you built last month may need to be replaced, not patched. You should be comfortable sunsetting your own work when a better approach emerges, and helping your org stay current rather than attached to what exists today. What you'll bring Business & Strategic Deep knowledge of your function's operations. You understand how work moves through your org, where it gets stuck, and why. You can trace a process end-to-end and explain how it connects to the teams around it. Strategic prioritization skills. You've managed competing demands before and can make hard calls about what matters most. You think in terms of business outcomes, not activity. A product management mindset. You naturally think about intake, backlog, iteration, and adoption. You're comfortable defining success metrics and holding yourself accountable to them. Strong communication and influence. You'll be the person saying "not yet" to some teams and "think bigger" to others. You need the credibility and interpersonal skills to make both of those conversations land. Cross-functional instincts. You default to understanding how your org's processes affect and are affected by the teams around you - not just optimising in isolation. Experience building peer networks or communities of practice. You've recruited and sustained volunteer contributors before, whether as a guild lead, champion program owner, or community organizer. You know how to motivate people whose time you don't directly own. Hands-On & Technical Comfortable building with AI tools. You don't need to write production code, but you should be able to build a working agent, configure a skill, connect an MCP server, and troubleshoot when something isn't working. Think: power user, not software engineer. Ready to learn fast. Experience with or willingness to quickly pick up no-code/low-code AI platforms, prompt engineering, and agent configuration. You'll be trained on GitLab's specific tooling, but you should arrive ready to get your hands dirty. Strong conceptual understanding of AI capabilities - summarization, classification, generation, automation, agentic workflows - and a commitment to staying current. The landscape shifts constantly. The tools you use today may be obsolete in weeks. You stay on top of new developments so that your org's AI strategy reflects what's actually possible, not what was possible six months ago. Ability to map data flows - structured and unstructured. Understand where agents need context, and figure out where humans should interface with automated workflows and at what steps. About the team You will partner closely with Enterprise AI within the Enterprise Technology & AI organization, while remaining embedded in your own function. Enterprise AI provides the technical delivery capability, platforms, and patterns. You provide the business context, prioritization, building at the no-code layer, and adoption muscle. Together, you form the core of your function's AI transformation. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $203,200 — $345,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's R&D teams depend on a large and fast-growing ecosystem of outside service providers. The biggest and most complex piece of it is Human Data Operations (HDO): vendors that supply the human-generated data, evaluations, and expert feedback our research depends on. Alongside HDO is a growing set of other R&D services, including labs, outsourced and outsourced service providers, and other specialized service partners that our research and special-initiative teams rely on. We are hiring a Strategic Sourcing Business Partner to own the commercial side of this portfolio. Today these vendors have business owners and Procurement Operations support, this role will drive real ownership of the commercial terms end to end including contracts redlines, deployment of contract templates, and the negotiation.. There is significant untapped value in this portfolio (in pricing, in contract terms, and in vendor performance), and this role exists to go get it. The job has four parts: run the contracts (redlining, templates, and renewals). This person will lead the commercial negotiations, partnering with the business to positively influence decision-making and deal structure, and manage vendor performance once the deal is signed. Success means moving fluidly between the deal and the relationship: negotiating strong terms, then executing against them through QBRs, SLA enforcement, and escalations as our needs change. We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI-native sourcing function looks like, including how AI changes deal-making and vendor management itself over the next few years. How this role fits within Procurement Procurement Ops Business Partners own the primary relationship with each business vertical and are the front door for intake and day-to-day requests. Strategic Sourcing partners closely with them and owns the commercial outcome: negotiation strategy, contract terms and redlines, contract compliance, ongoing vendor performance, and sustained value creation for the leaders of these verticals working closely day to day with Legal (legal positions, templates, terms), Finance & Strategy (budgets, forecasts, and strategy), and Security / TPRM (risk assessment, approvals, process). Responsibilities Contract management and templates Own the commercial redline for HDO and R&D services agreements (MSAs, SOWs, order forms, amendments, and renewals), partnering with Legal on legal terms, so deals move quickly while maintaining negotiation posture Build and maintain the template library for these categories (standard MSA and SOW templates, pricing exhibits, SLA schedules, and a fallback playbook) so that most deals start on our paper rather than the vendor's Run the renewal calendar for the portfolio so that no agreement auto-renews or lapses without a deliberate commercial decision Keep contract data (rates, volume commitments, SLAs, key dates) current in our contract and intake systems so obligations are visible and enforceable Negotiations and commercial strategy Lead pricing and commercial negotiations across the portfolio, from strategy and deal structure through terms, SLAs, and executive alignment; you will personally run the ones that matter most Build playbooks and Claude-powered tools for redlining, negotiation prep, benchmarking, and vendor reporting that raise the throughput and deal quality of the whole team Design pricing structures that fit how R&D actually consumes these services (per-unit, per-hour, capacity, tiered, and committed-volume models) and that align vendor incentives with quality and throughput Build and maintain a competitive bench for every mission-critical category via RFPs and competitive processes: qualified second sources, contracts structured so volume can move as needed, and flexible pricing constructs Track and report savings, cost avoidance, and improved terms for the portfolio Vendor management and value creation Own the vendor management cadence for mission-critical vendors: QBRs, scorecards, SLA and quality reporting, and remedies when performance slips Manage escalations between R&D teams and vendors and drive them to resolution Identify consolidation, rationalization, and renegotiation opportunities as volumes shift, and bring executive-ready recommendations to R&D and Finance leadership Manage TPRM, security, and compliance approvals, audit rights, and data-handling terms in partnership with Security and Legal Relationships & Partnership Partner with Procurement Ops BPs and leadership in R&D and special-initiative teams to understand upcoming needs and growth, and get vendor capacity and terms in place ahead of them Partner with Finance & Strategy on vendor budgets, forecasts, and multi-year cost models for the portfolio You may be a good fit if you have 7+ years of strategic sourcing, category management, vendor management, or commercial negotiation experience, primarily in services categories (data services, BPO or outsourced operations, lab or research services, managed services, staffing, or similar) Hands-on contract experience: you have personally redlined MSAs and SOWs, built templates and fallback positions, and know where the commercial value sits in a services contract (pricing exhibits, volume commitments, termination rights, SLAs and remedies, IP and data terms) and when to bring in Legal A track record of personally leading multi-million dollar services negotiations to strong outcomes, not just managing the process around them Judgment about where leverage lives and how hard to use it: you can look at a portfolio of many vendors and many concurrent deals and know which ones deserve a deep negotiation and which need a fast, standard path, and you have a reputation with past vendors and colleagues for being commercially tough and fair with partners that need to scale with us Strong analytical skills: rate and unit-cost analysis, TCO modeling, and pricing model design; you can find the real economics underneath a vendor proposal Services vendor management experience: SLAs, scorecards, QBRs, and escalations, and how to enforce them without damaging the relationship Comfort operating at pace: high deal volume, ambiguity, imperfect information, and a bias to execute rather than perfect Clear, direct communication with executives internally and across the table, including in difficult conversations and escalations Fluency with AI tools in your daily work and demonstrated experience in rebuilding your own workflows around them Strong candidates may have Experience sourcing human data, data labeling, annotation, or evaluation vendors, or comparable BPO and outsourced operations categories, and a point of view on where that market is heading Experience sourcing lab services, scientific equipment and consumables, robotics or hardware services, or other technical services for a research organization Experience at a hypergrowth company renegotiating or restructuring vendor pricing and contract structures under the growth curve Experience standing up sourcing coverage for a category from scratch (templates, playbooks, benchmarks), not just operating within an established program Experience designing vendor scorecards, SLA frameworks, and performance management programs Familiarity with the confidentiality, data-handling, and IP terms that matter for research and data vendors A point of view on how AI will change services vendor relationships and negotiations, backed by things you have actually tried The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io.   Why This Role Is Important to Arcadia At Arcadia, the Enterprise Implementation Manager (EIM) is the customer's primary point of accountability from contract signature through the life of the relationship. The EIM manages a portfolio of enterprise accounts, leading each customer through onboarding and the technical work required to bring them live — including project managing new data connector builds — but the role exists to protect and grow the value the customer realizes from Arcadia's platform. EIMs proactively build the client relationship, drive adoption, resolve risk before it threatens retention, and act as the customer's trusted advisor long after go-live, ensuring customer value is clearly tracked & regularly reviewed. The ideal candidate is a relationship-first operator: someone who can run a technical delivery workstream competently, but who is just as comfortable owning a client conversation, coaching a teammate, or spotting an account risk before it becomes a retention problem. What Success Looks Like In 3 months Complete onboarding and current product and enablement certifications; build a working understanding of the platform, data model, and Arcadia's customer success playbooks. The optional Arcadia Certified Professional program is available for continued growth. Shadow tactical client touchpoints and status conversations to learn how EIMs build trust and manage expectations across a client relationship Take ownership of a defined workstream — for example, project managing a new data connector build — with support from your manager and technical partners In 6 months Independently manage cross-team workflows (data integration, configuration, connector builds) while keeping priorities visible and surfacing risk early Lead tactical client conversations and standing touchpoints, delivering clear, timely updates that keep stakeholders aligned and confident Proactively identify and escalate delivery or account risk, applying established playbooks to resolve issues efficiently and maintain momentum Begin building trusted relationships with client stakeholders, understanding their unique technical and business priorities Contribute to Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), or steering committees for your accounts, and become fluent in maintaining account health scores in Planhat Build fluency with Arcadia's customer feedback channels, including the Customer Satisfaction Score (CSAT), as part of engaging your accounts In 12 months Own a portfolio of enterprise accounts as the primary point of contact — coordinating delivery, connector project management, and ongoing value acceleration & account health under one roof Drive accountability for on-time, high-quality delivery of commitments, from new data connector implementations to platform adoption milestones Independently lead recurring QBRs, EBRs, or steering committees, and own the Planhat health score and NPS trajectory for your portfolio, working toward a consistently green status Partner effectively with the Customer Growth and Retention (CGR) team on renewal and expansion conversations, providing account context and continuity while CGR owns the commercial process Identify and document process or value improvements, contributing refinements that strengthen delivery consistency and customer outcomes Share lessons learned and best practices with peers, informally mentoring newer EIMs and Project Associates What You'll Be Doing Customer Relationship & Trust Own a portfolio of enterprise accounts, serving as the customer's primary point of contact throughout the engagement. Lead tactical status conversations and standing project meetings, delivering clear, timely updates on progress, risk, and next steps. Facilitate regular touchpoints to align priorities, answer client questions, and maintain stakeholder trust. Prepare accurate, client-ready documentation and materials that support transparent communication. Account Health & Governance Serve as the customer's primary point of accountability for delivery outcomes and overall account health across your portfolio. Lead recurring QBRs, EBRs, or steering committees with client leadership, tying progress to shared goals, ROI, and next steps. Maintain each account's health score in Planhat, incorporating usage, engagement, and other signals; own the goal of moving accounts toward a consistently green status. Contribute to your segment's (Core, Enterprise, or National) Net Promoter Score (NPS), which factors into incentive compensation at the segment level rather than by individual account. Build fluency with Arcadia's customer feedback channels — including CSAT — as part of the company's growing Voice-of-Customer program. Partner with the CGR team on renewal and expansion conversations, providing account context, continuity, and delivery insight; CGR owns the commercial renewal and upsell process. Proactively identify and escalate delivery and account risk; apply established playbooks to resolve issues efficiently. Maintain project and account momentum through consistent follow-through and clear ownership of open items. Drive accountability for commitments by managing dependencies and communicating progress across all workstreams. Implementation & Data Connector Project Management Project-manage new data connector builds and platform configuration workstreams from kickoff through validation and go-live. Ensure smooth data orchestration through configuration validation, and maintain detailed documentation of process flows and integrations. Partner cross-functionally with Data & Health Platform (DHP) teams and engineering to resolve data alignment issues and strengthen reporting reliability. Cross-Functional Coordination Manage workflows to maintain alignment and efficiency across internal teams, third parties, and the client. Coordinate delivery activities and track interdependencies so priorities stay visible and risks surface early. Ensure project team collaboration and escalate promptly if a workstream is tracking behind. Value Realization & Continuous Improvement Identify and document process or workflow enhancements that improve customer outcomes and internal efficiency. Contribute to continuous improvement by sharing refinements and strengthening knowledge capture across projects. Connect delivery and account activities to the customer's broader adoption and value-realization goals. Coaching & Knowledge Sharing Share lessons learned and best practices from client engagements with peers and newer team members. Apply feedback to continuously refine your own skills and performance, modeling a growth mindset for the team. AI & Technology Fluency Thoughtfully leverage AI and emerging technologies to improve outcomes, increase efficiency, and enhance decision-making across your portfolio — for example, in health-score analysis, QBR preparation, and account documentation. Apply sound judgment around risk, privacy, security, and quality when using AI tools, and continuously build fluency in evolving practices. What You'll Bring Bachelor's degree in a related field. At least 3 years leading account implementation and customer success processes in software/technology, ideally in healthcare, with claims and clinical data integration experience. In-depth knowledge of project management & customer success principles, tools, and methods; ability to identify and mitigate project- and account-level risk. Extensive healthcare industry experience, including population health and value-based care; ability to master Arcadia's solutions, client strategic context, and industry trends well enough to advise clients as a trusted partner. Demonstrated ability to own a portfolio of client relationships over time — not just a project — including retention-oriented communication and stakeholder management. Willingness and ability to travel to client sites, executive business reviews, and industry conferences — typically quarterly, with increased frequency depending on client activity and event schedules. Would Love for You to Have Excellent presentation and communication skills, including the ability to build client-ready materials in PowerPoint, Excel, and Word, and lead meetings with executive, operational, clinical, and technical stakeholders. Experience with customer health/success platforms (e.g., Planhat) and account health-scoring methodologies. Experience partnering with a growth, renewal, or account management team on commercial conversations without owning the commercial process directly. Strong problem-solving, interpersonal, and organizational skills. A team-first attitude and the ability to foster collaboration within and across project teams, including remote teams. Experience coaching or informally mentoring less experienced teammates. What You'll Get Competitive compensation and strong benefits, including Flexible Time Off Employee-driven programs and initiatives for personal and professional development. Membership in the talented, energized, diverse, and purpose-driven Arcadian Community Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care. About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.   Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.   This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.