Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone in the United States.
Preferred locations:
United States
Why this job is exciting
You'll join a small, high-performing Customer Success team at an important point in Sourcegraph's growth. As a CSM, you'll manage approximately 40 commercial and enterprise accounts through a scaled model.
You'll build relationships, drive adoption, identify risk and opportunity, and help customers realize measurable value from Sourcegraph. Across your portfolio, you'll use customer health, product telemetry, and engagement signals to prioritize where human intervention will have the greatest impact.
You'll partner closely with our Digital Program Manager, who builds and manages the digital programs, content, and automation supporting the scaled segment. This role complements Digital Programs by converting scalable engagement into accountable customer ownership, ensuring customers realize value, risks are proactively managed, and growth opportunities are identified.
This role also offers the opportunity to help shape our scaled CS motion by testing engagement strategies, building repeatable plays, and defining how digital and human engagement work together effectively.
📅 Within one month, you will…
Build relationships with your CS teammates, Named AEs, Field Engineering counterparts, and Digital Program Manager
Learn our product, value proposition, customers, internal processes, and Customer Success motion, including existing Digital Programs playbooks
Understand your portfolio, including account history, product adoption, customer health, engagement levels, and renewal timing
Shadow customer calls to understand how customers engage with Sourcegraph
Begin taking ownership of your accounts and tiering
Establish an initial segmentation and coverage approach for your broader portfolio
📅 Within three months, you will…
Own regular customer engagement for your accounts, developing a strong understanding of their workflows, use cases, stakeholders, and business priorities
Monitor health, adoption, telemetry, and engagement signals across your portfolio
Establish a coverage strategy across accounts
Partner with the Digital Program Manager to advance digital programs based on customer insights and engagement data
Identify accounts requiring deeper engagement, enablement, or risk mitigation
Independently lead standard product trainings and workflow discussions
Partner with Named AEs on customer strategy, renewals, and expansion
Execute CS plays and experiments that improve adoption, engagement, and retention
📅 Within six months, you will…
Effectively manage your portfolio, applying the right level of engagement based on customer needs, health, adoption, and opportunity
Use customer and product signals to identify trends, risks, and opportunities
Build multithreaded relationships and expand adoption across teams, workflows, and use cases
Partner with the Digital Program Manager to continuously improve the scaled CS motion
Establish repeatable CS plays and best practices that improve customer engagement and outcomes
Identify clear value narratives across your portfolio of accounts
Serve as the voice of the customer internally across Sales, EPD, PMM, and Support
About you
You're tech-curious, customer-oriented, and comfortable operating autonomously. You can manage a portfolio of approximately 40 accounts while making thoughtful decisions about where your direct engagement will have the greatest impact and where a scaled motion is more effective.
You're comfortable leading a scaled Customer Success motion. You use customer health, product adoption, telemetry, engagement, and business context to prioritize your time and determine the right level of engagement.
You're interested in developer tooling and how engineering teams work. You don't need to be an engineer, but you should be comfortable learning technical products, understanding developer workflows, and leading standard product trainings and workflow discussions.
You're analytical and commercially minded. You can identify risk, opportunity, and expansion potential from customer and product signals, and connect adoption to meaningful customer outcomes.
You're a strong partner and collaborator. You can work closely with a Digital Program Manager to turn customer insights into better scaled engagement, while independently owning customer strategy and execution for your accounts.
You're proactive, adaptable, and comfortable with ambiguity. You enjoy experimenting, learning from results, and building processes where they don't yet exist.
You're curious about AI-assisted development and how it's changing developer productivity, workflows, and how customers evaluate value.
Required:
Customer-facing experience in Customer Success, account management, account coordination, technical support, solutions consulting, or a similar role; the title matters less than the experience
Experience managing a large or varied book of business
Experience managing multiple customers or accounts and making prioritization decisions based on customer needs and business impact
Experience with digital customer success motion, processes, or workflows
Prior experience in a technical SaaS environment
Nice to have:
Demonstrated comfort presenting to customers or technical audiences
Background in developer tooling, observability, infrastructure, or adjacent technical products
Level
📊 This job is an IC2. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸
We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an
open and transparent
company that values
competitive compensation
, our compensation ranges are visible to every single Sourcegraph teammate.
Your salary is determined by your pay band for the IC2 job level. For determining pay bands, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that the salaries below may be adjusted in the future.
💰 The compensation for this role is $96,640 USD base + $24,160 USD commission for a total OTE of $120,800 USD.
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 4 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[45m]
Hiring Manager Screen
/
Resume Deep Dive
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[60m]
Peer
with Digital Program Lead
[60m]
Working Session
with Hiring Manager + Named AE + Digital Program Lead
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30m]
Values
[15m]
Leadership
with CRO
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About This Role
We’re hiring a
Senior Data Analyst to support our People organization
, using data to help Fivetran attract, develop, engage, and retain exceptional talent as we scale. You’ll work across the employee lifecycle — from recruiting and workforce planning to employee experience, learning and development, performance, and retention — turning complex people data into insights that shape how we build and support our teams.
This is a high-impact, highly cross-functional role for someone who enjoys operating at the intersection of
data, people, and strategy
. You’ll partner closely with leaders across People, Recruiting, Finance, and the broader business to answer important organizational questions, develop scalable analytical frameworks, and improve how decisions are made.
This is a full-time, flexible hybrid position based out of our Oakland, CA or NYC, NY office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration. There is no mandate on the number of days required but we encourage employees to come in every week to collaborate.
Technologies You’ll Use
SQL (BigQuery / Snowflake)
dbt / dbt State
Looker / LookML
Sigma / Hex / Google Sheets
Claude Code / Codex
HRIS, ATS, and other People systems and data sources
What You’ll Do
Define and own our core People metrics.
Establish clear definitions and reporting across areas such as headcount, hiring, retention, organizational health, employee experience, and talent development.
Build scalable analytical products.
Create canonical datasets, models, and self-service tools and dashboards that enable People teams and leaders to answer important questions quickly and consistently.
Serve as a trusted thought partner.
Translate analyses into clear narratives and recommendations for audiences ranging from functional operators to senior executive leadership. Work closely with our Engineers to improve Fivetran's own HRIS and ATS connectors.
Set a high bar for responsible People Analytics.
Help establish strong practices around data quality, integrity, governance, privacy, appropriate access, and the responsible use of sensitive employee data.
Turn people data into decisions.
Analyze complex and disparate datasets to identify trends, surface opportunities, and provide actionable recommendations to People leaders and business stakeholders.
Shape our analytics culture.
Mentor other analysts and partners, establish analytical best practices, and help People teams develop stronger data fluency and decision-making habits.
Skills We’re Looking For
5+ years of experience in analytics, data science, business intelligence, or a related analytical role
Advanced proficiency in SQL and data modeling, with experience working across large, complex datasets
Experience using Looker, Tableau, Sigma, or similar business intelligence and visualization tools
Strong analytical judgment and a track record of translating ambiguous business questions into structured analyses and actionable recommendations
Exceptional attention to detail and a high bar for data quality, analytical rigor, and reproducibility
Excellent communication and data storytelling skills; you can make complex findings intuitive and help decision-makers understand not just what is happening, but why it matters and what to do next
Comfort operating in ambiguity, developing hypotheses, and owning analytical problems end-to-end
Strong cross-functional instincts and the ability to build trusted relationships with both technical and non-technical partners
A builder mindset: you look beyond answering one-off questions and create frameworks, datasets, and tools that make future decisions faster and better
Passion for using data to improve how organizations attract, develop, and support their people
Experience using analytics to support key business decisions, preferably at a high-growth, SaaS, or B2B product company
Bonus Skills
Experience in People Analytics, workforce analytics, recruiting analytics, HR strategy, or another People-related analytical function
Familiarity with HRIS, ATS, performance management, engagement, or learning systems
#LI-HYBRID #LI-DJ1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$156,082
—
$195,102.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About This Role
We’re hiring a
Senior Data Analyst to support our People organization
, using data to help Fivetran attract, develop, engage, and retain exceptional talent as we scale. You’ll work across the employee lifecycle — from recruiting and workforce planning to employee experience, learning and development, performance, and retention — turning complex people data into insights that shape how we build and support our teams.
This is a high-impact, highly cross-functional role for someone who enjoys operating at the intersection of
data, people, and strategy
. You’ll partner closely with leaders across People, Recruiting, Finance, and the broader business to answer important organizational questions, develop scalable analytical frameworks, and improve how decisions are made.
This is a full-time, flexible hybrid position based out of our Oakland, CA or NYC, NY office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration. There is no mandate on the number of days required but we encourage employees to come in every week to collaborate.
Technologies You’ll Use
SQL (BigQuery / Snowflake)
dbt / dbt State
Looker / LookML
Sigma / Hex / Google Sheets
Claude Code / Codex
HRIS, ATS, and other People systems and data sources
What You’ll Do
Define and own our core People metrics.
Establish clear definitions and reporting across areas such as headcount, hiring, retention, organizational health, employee experience, and talent development.
Build scalable analytical products.
Create canonical datasets, models, and self-service tools and dashboards that enable People teams and leaders to answer important questions quickly and consistently.
Serve as a trusted thought partner.
Translate analyses into clear narratives and recommendations for audiences ranging from functional operators to senior executive leadership. Work closely with our Engineers to improve Fivetran's own HRIS and ATS connectors.
Set a high bar for responsible People Analytics.
Help establish strong practices around data quality, integrity, governance, privacy, appropriate access, and the responsible use of sensitive employee data.
Turn people data into decisions.
Analyze complex and disparate datasets to identify trends, surface opportunities, and provide actionable recommendations to People leaders and business stakeholders.
Shape our analytics culture.
Mentor other analysts and partners, establish analytical best practices, and help People teams develop stronger data fluency and decision-making habits.
Skills We’re Looking For
5+ years of experience in analytics, data science, business intelligence, or a related analytical role
Advanced proficiency in SQL and data modeling, with experience working across large, complex datasets
Experience using Looker, Tableau, Sigma, or similar business intelligence and visualization tools
Strong analytical judgment and a track record of translating ambiguous business questions into structured analyses and actionable recommendations
Exceptional attention to detail and a high bar for data quality, analytical rigor, and reproducibility
Excellent communication and data storytelling skills; you can make complex findings intuitive and help decision-makers understand not just what is happening, but why it matters and what to do next
Comfort operating in ambiguity, developing hypotheses, and owning analytical problems end-to-end
Strong cross-functional instincts and the ability to build trusted relationships with both technical and non-technical partners
A builder mindset: you look beyond answering one-off questions and create frameworks, datasets, and tools that make future decisions faster and better
Passion for using data to improve how organizations attract, develop, and support their people
Experience using analytics to support key business decisions, preferably at a high-growth, SaaS, or B2B product company
Bonus Skills
Experience in People Analytics, workforce analytics, recruiting analytics, HR strategy, or another People-related analytical function
Familiarity with HRIS, ATS, performance management, engagement, or learning systems
#LI-HYBRID #LI-DJ1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$156,082
—
$195,102.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
We're hiring a Product Manager to lead the dbt v2 roadmap — the future of dbt Labs' intellectual property and a critical driver of product-led growth. You will own net-new functionality in Fusion that identifies and monetizes local deployments of dbt, shipping net new features, many of which also land in dbt Core, as well as proprietary ELv2 plugins that integrate seamlessly with the dbt platform.
This role is co-located with our dbt v2 engineering team in the US to accelerate execution, strengthen prioritization, and ensure tight alignment across product, engineering, and platform teams. You'll bridge open source product strategy with technical delivery and business impact, translating strategic investments into shipped features that drive the Fusion PLG motion.
In this role, you will
Own and deliver the dbt v2 roadmap, shipping net new functionality to dbt v2 like SQL comprehension, compute, governance, and SAO
Define requirements for Fusion features that integrate seamlessly with the dbt platform and unlock enterprise value
Keep the Fusion engineering team aligned, unblocked, and executing on a predictable cadence
Contribute hands-on to the dbt Core / Fusion codebases, including code reviews, documentation, and small feature implementations
Collaborate with OSS strategy leads, platform PM peers, and cross-functional stakeholders to deliver a unified roadmap
What success looks like
Shipping net-new features on a predictable quarterly cadence
Measurable contribution to Fusion PLG growth metrics, including identification and monetization of local dbt deployments
Hands-on contributions to dbt Core and Fusion code bases, including merged PRs and meaningful improvements to the open source codebase
Strong execution and alignment across the Fusion engineering team
You're a good fit if you have
5+ years of product management experience in technical domains such as developer tooling, data platforms, or open source software
Strong grasp of system architectures, particularly for local deployments and how they scale to enterprise use cases
Understanding of how open source investments drive PLG growth and product strategy
Ability to bridge technical delivery with business impact, translating features into revenue and growth metrics
Experience working with engineering teams to define, prioritize, and ship complex technical features
Strong communication skills with empathy for open source contributors and enterprise users alike
Nice to have
Hands-on experience with dbt or similar transformation frameworks
Background in plugin architectures, extensibility systems, or platform ecosystems
Understanding of PLG motions and freemium-to-paid conversion strategies
Experience with SQL engines, query optimization, or compute systems
Prior experience as an engineer whose worked with modern development frameworks (examples: React, Typescript, Python, etc.)
#LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$226,657
—
$283,322 USD
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$243,936
—
$304,920 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Vienna, Austria
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THIS ROLE
At Sentry, our Mobile team builds the next generation of observability tools for developers worldwide — processing over a billion events every single day. We're looking for a technical Senior Product Manager, Mobile to bring clarity and context to the team and help us create a delightful Sentry experience for mobile developers across the globe.
At Sentry, product managers, engineers, and engineering managers work together to help shape the roadmap and decide what to build next – with the engineering manager ultimately owning the decision. Your role will be to make sure the team deeply understands its users, the market, and how the product performs in the real world, including where it delights and where it creates friction, so the right decisions happen naturally. This position reports to the Director of Engineering..
IN THIS ROLE YOU WILL
- Turn scattered signal into clear context: Build and run a system that continuously gathers insight from everywhere it lives — users, customers, GitHub, our own product data, and the wider market (competitors, ecosystem trends, and industry shifts) — and turn it into well-framed problems, opportunities, and tradeoffs that inform the Mobile roadmap and guide prioritization. Draw out the people closest to customers (Sales, Support, Solutions) who are often acutely aware of the features we're missing, especially the ones about to cause customer churn
- Be the developer's voice: Talk to developers and engineering leaders on a steady cadence, represent them when internal decisions get made, test ideas quickly and cheaply before committing engineering, and use what you learn to keep us aligned on the top priorities for this persona
- Elevate the end-to-end mobile developer experience: Together with the Engineering Manager & Mobile engineers you will influence and improve the full user journey, from catching and surfacing a mobile issue in Sentry to resolving it automatically — across native (iOS, Android) and cross-platform (React Native, Flutter, KMP) developers alike
- Connect the dots and build trust: Partner closely not just with the engineering team, but also various internal stakeholders across the company — earning trust over time by delivering on your commitments and communicating clearly with people inside and outside the company
- Use AI to go faster and deeper: Apply strong judgment about where AI adds real leverage in discovery, synthesis, and analysis, and build it into repeatable systems rather than one-off prompts
- Measure outcomes, not output: Commit to measurable objectives tied to real customer and business value, track the metrics that matter across usage and revenue, and turn what you see into hypotheses and action
YOU’LL LOVE THIS JOB IF YOU
- Are relentlessly curious about users: you love talking to developers and customers, digging into data, structuring what you learn, and turning it into sharp hypotheses, problems, and bets
- Genuinely care about developer experience: you love mobile platforms and sweat the details of a great end-to-end UX
- Are technical enough to earn developers' trust: you know how software gets built, because you built or still build mobile applications yourself
- Are a high-agency self-starter who organizes their own work: you don't wait to be told what to do — you find the problems that matter and bring them to a solution
- Lead through context & collaboration, not control: energized by making a team smarter and letting them own priorities, rather than dictating the roadmap yourself
QUALIFICATIONS
- 3+ years experience as a Mobile developer — you don’t solely rely on empathy when representing this persona, but speak from your own experience as well
- 5+ years as a Product Manager, ideally with B2B SaaS and observability products for mobile platforms — backed by a background in mobile software engineering (Apple, Android, React Native, Flutter, etc.)
- Experience talking to customers directly and running continuous product discovery — you let evidence, not opinion, shape decisions
- Strong business and product judgment with an affinity for data and metrics — you turn signals into clear hypotheses and actions
- Excellent written and spoken communication, and a track record of driving outcomes through influence rather than authority — building alignment with engineering teams and business stakeholders through evidence and a clear narrative
- Fluent with AI in your daily workflow — you use it to work faster and sharper across your PM craft, and know where it doesn't help
- You live in the Vienna area or are willing to relocate
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.
We are obliged by law to quote the minimum wage of EUR €64,554,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV).
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Задачи:
— Руководить, наставлять и поддерживать команду Solution Consultants в регионе EMEA, обеспечивая их автономность и рост.
— Снимать операционные препятствия, обеспечивать обучение и развитие команды для достижения высокой эффективности.
— Быть ключевым стратегическим партнером для генерального менеджера EMEA и других региональных заинтересованных сторон, помогая формировать стратегию выхода на рынок и управлять сделками.
— Активно взаимодействовать с внутренними и внешними заинтересованными сторонами по важным сделкам, участвовать в стратегических презентациях и обзорах.
— Управлять распределением ресурсов и кадровым обеспечением команды для оптимального покрытия региональных продаж и проектов.
— Тесно сотрудничать с командами продукта, инженерии и доставки для передачи требований рынка и обеспечения успешной реализации проектов.
Требования:
— Опыт управления или наставничества в области пресейл или консалтинга решений не менее 2 лет.
— Опыт работы в роли Solution Consultant или Pre-sales Engineer в B2B ПО не менее 7 лет, с поддержкой сложных корпоративных продаж.
— Глубокие знания финансовой отрасли, особенно в области финансовых преступлений, управления рисками или предотвращения мошенничества.
— Умение эффективно взаимодействовать с руководителями высокого уровня, включая региональных менеджеров, вице-президентов по продажам и топ-менеджеров клиентов.
— Опыт создания процессов, устранения операционных барьеров и проведения масштабируемых программ обучения для технических продаж.
— Опыт работы в быстрорастущей SaaS-компании.
— Высшее образование в области компьютерных наук, STEM или эквивалентный опыт в корпоративном ПО.
— Готовность к командировкам по региону EMEA до 30% времени.
Условия:
— Удаленная работа с возможностью путешествий по региону EMEA.
Location: United States; California; Florida; New York; Massachusetts; Virginia; Colorado; New Jersey; Texas
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:
OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS
- Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
- Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
- Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE
- Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
- Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.
- Keep customers informed with timely communication, clear resolution plans, and proactive risk management.
TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT
- Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.
- Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering.
- Share structured customer insights with Product and Engineering to improve platform outcomes at scale.
- Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.
REQUIREMENTS
MUST-HAVES
- 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
- 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
- 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
- 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.
- 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges.
- 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.
NICE-TO-HAVES
- 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes.
- 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments.
- 🧑💻 Background working with open-source, developer-first, or technical platform products.
- 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company.
- 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.
Why join us?
At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes.
You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Paris, France
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU'LL ACHIEVE
- Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed
- Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer
- Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline
- Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path
- Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion
- Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption
SKILLS YOU'LL NEED TO BRING
- 1-3 years of experience selling technical products to technical buyers
- Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room
- Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans
- Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles
- You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems
- You’re obsessed with AI, constantly building with the newest tools & learning new ways of working
NICE TO HAVES
- Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals
- Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software
- Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €144,000 - €156,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York; San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten's GTM org is in hyper growth. As it grows and matures, the needs of the GTM stack get more sophisticated with scale — and this team exists to stay ahead of those needs. Our GTM Engineering team plays a critical role in building and maintaining the connective tissue across Baseten’s GTM tools, processes, and user experience for the field.
The GTM tooling landscape is changing fast, and the teams that win are the ones that adapt and iterate the fastest. This role exists to make sure Baseten is one of them.
You'll design, build, and ship AI-powered workflows that scale our GTM functions as a competitive advantage. We want someone who can walk in, audit what we have, identify what we're missing, and start shipping fast.
You know when to reach for Clay and when to build something custom in Claude Code. You think two to three steps ahead about how the thing you build today fits into the broader systems architecture tomorrow. And you bring a point of view — on our stack, on what we should be building, and on where AI can do something low-code tooling simply can't.
RESPONSIBILITIES
- Ship AI-powered workflows for the field — build the agents and automations that give reps and managers real leverage, off-loading the manual and repetitive work. Reach for AI where it does something low-code can't.
- Get insights in front of reps — turn Salesforce, warehouse, and usage data into the dashboards, scores, and alerts reps actually act on. A build isn't done until the field is using it.
- Audit the stack and generate your own backlog — we have a lot of tools, some overlap, and real gaps. Walk in with a point of view, identify what's missing or broken, and prioritize without waiting to be handed a roadmap.
- Ship rep-productivity workflows fast — triage asks from the field, find the low-hanging fruit, and build it. A good week looks like a VP of Sales asking for something Monday and having it live by Wednesday.
- Know when to go custom — not everything belongs in a point-and-click tool. Spin up bespoke AI-powered solutions in Claude Code when the problem calls for it, and make that call with judgment, not default.
- Think in systems, not solutions — every workflow you build has upstream and downstream implications. Anticipate them, design for them, and don't create technical debt that someone else has to unwind six months later.
- Integrate third-party APIs to sync events and information across disparate systems — ensuring data flows reliably between the tools your team depends on every day.
- Document what you build — if people can't find it, understand it, or trust it, it doesn't matter how well it works.
REQUIREMENTS
- 3+ years of experience in GTM Engineering, workflow automation, or a technical RevOps role — ideally at a high-growth, AI-native B2B company
- You’ve shipped production agents on Vercel — build custom internal GTM apps and agents on Vercel, with durable workflows and sandboxed execution, so what you ship runs reliably in production instead of as one-off scripts
- Genuine fluency with AI coding assistants and agent tooling (Claude Code, Cursor, Codex, or similar) — you're actively building with these tools in production, not just experimenting
- Hands-on experience with Clay as a primary enrichment and workflow tool — you have opinions about how to use it well and you've pushed it to its limits
- Direct experience with Salesforce — you know the data model, you've built on it, and you're comfortable owning CRM-level changes
- A track record of owning end-to-end AI and automation workflows, not just contributing to or consuming them
- Proficiency with integration and automation platforms (n8n, Zapier, Make, Workato, or similar) and a fundamental understanding of APIs and webhooks
- Strong judgment on the build decision — you know when low-code gets you 80% of the way there and when it becomes the bottleneck, and you act accordingly
- Experience in high-growth B2B technology companies
NICE TO HAVE
- Familiarity with enrichment and data-provider ecosystems beyond Clay
- Comfort building reporting and alerting on a data warehouse (BigQuery, Databricks) and BI layer (Sigma, Hex) — not as a data engineer, but as a consumer and builder on top of the data layer
- Experience building with agent platforms (Gumloop, n8n, Notion Agents, etc.) and/or agent frameworks (Vercel AI SDK, Claude Agent SDK, Mastra, etc.)
- Experience with highly technical software sales cycles and complex GTM motions
- An instinct for stack consolidation — you've inherited a messy tool environment before and helped bring it toward something more intentional without breaking what works
- Systems thinker — you naturally break problems into composable parts, building solutions with separation of concerns so they're reusable, extensible, and easy to maintain
- Comfortable with a little sprawl — you're not paralyzed by ambiguity or imperfect tooling. You know how to experiment, build fast, and clean up as you go
- Challenging work and exposure to a variety of ML startups.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Foster City, CA; NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
Join our FDE team and work directly with some of the world's largest organizations to turn their most ambitious ideas into production applications on Replit. As a Forward Deployed Engineer, you'll partner closely with customers to understand their technical and business needs, architect solutions, and build the integrations and applications required to deploy Replit successfully within complex enterprise environments.
This is a deeply technical and hands-on role. You won’t just advise customers on what to build—you’ll build alongside them. You’ll take applications from initial idea and prototype through deployment and production, navigate complex enterprise environments, and solve the technical challenges that emerge when AI-powered software development meets real-world infrastructure, data, security, and organizational constraints.
You will:
- Build with Customers: Embed with strategic enterprise customers to design and build high-impact applications and AI-powered workflows on Replit, taking projects from initial concept through production deployment.
- Architect Enterprise Solutions: Design secure, scalable architectures that connect Replit with customers’ existing systems, data, APIs, identity providers, and infrastructure.
- Integrate with the customer's stack: SSO, data warehouses, internal APIs, and SaaS systems.
- Own Technical Deployments: Serve as the technical owner for complex enterprise implementations, identifying blockers, debugging issues, and driving projects through to successful production adoption.
- Bridge Customers and Product: Develop a deep understanding of how enterprises use Replit and translate field insights, technical constraints, and recurring customer needs into actionable feedback for Replit’s product and engineering teams.
- Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality experiences
- Ship quickly and iterate based on customer feedback and usage data
- Turn field patterns into templates, playbooks, and product requirements. Ship the best patterns back to the platform.
Required skills and experience:
- 5+ years of software engineering experience building and deploying production software
- Strong programming skills and the ability to quickly understand and work across unfamiliar codebases, APIs, and technical environments
- Hands-on work with LLM applications in production: retrieval, tool calls, and evals.
- Experience designing and owning complex technical systems from architecture through production
- Demonstrated ability to operate effectively in ambiguous environments and independently drive technical projects to completion
- Strong technical communication skills and experience working directly with customers, partners, or cross-functional stakeholders
- Ability to translate business requirements and customer problems into pragmatic technical solutions
Preferred Qualifications
- Experience in Forward Deployed Engineering, Solutions Architecture, Sales Engineering, consulting, or another highly technical customer-facing role
- Experience building and deploying AI-powered applications, agents, or developer tools
- Experience with modern cloud infrastructure, application deployment, databases, APIs, authentication, and enterprise integration patterns
- Experience integrating software into complex enterprise environments, including identity and access management, internal data sources, APIs, and existing developer infrastructure
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them.
The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel.
CORE RESPONSIBILITIES
PEOPLE LEADERSHIP & TEAM DEVELOPMENT
The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes:
- Hiring and onboarding new TAMs, including running them through the TAM Path ramp
- Running regular 1:1s, setting individual development plans, and giving direct feedback on account plans, QBRs, and escalation handling
- Building and maintaining repeatable playbooks (upgrade runbooks, optimization playbooks, escalation patterns) so quality doesn't depend on tenure
- Setting and holding the team to a consistent bar for technical depth, proactivity, and communication
PORTFOLIO & COVERAGE OWNERSHIP
The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for:
- Named accounts — the full book currently ~$33.1M ARR across 120 accounts split across the team, capped at 20 accounts per TAM
- Partner-mapped accounts — every partner with a named Technical Account Manager spanning Strategic AI, Growth, and Other tiers
- Running the quarterly review/refresh of assigned accounts, rebalancing books as ARR and strategic relationships shift
- Resolving open coverage gaps (e.g. regions or account types with no TAM alignment) and deciding when a controlled exception, a new hire, or a change in tier definition is the right fix
- Approving leadership-discretion assignments and cap exceptions, and making the trim/reassign calls when an account is dropped for capacity
CUSTOMER TECHNICAL OWNERSHIP (OVERSIGHT)
The TAM Leader ensures every assigned account — named or partner-mapped — has a clear, accountable technical owner. They spot-check account documentation, architecture understanding, and risk tracking across the book, and step in directly on the most strategic or highest-risk accounts.
ONBOARDING AND ADOPTION (OVERSIGHT)
The TAM Leader ensures the team consistently shortens time to value for new accounts by:
- Auditing that architecture and deployment validation is happening post-sale, not skipped
- Coaching TAMs on configuration guidance and best-practice delivery
- Tracking early success milestones across the portfolio, not just account by account
PROACTIVE TECHNICAL GUIDANCE (OVERSIGHT)
The TAM Leader ensures environment reviews and risk/optimization surfacing happen on a regular cadence across the whole book, covering scalability, reliability, security, and lifecycle planning — and holds the team accountable when reviews lapse.
ISSUE MANAGEMENT AND ESCALATION
The TAM Leader is the escalation layer above the individual TAM — brought in on complex, high-impact, or multi-stakeholder issues rather than replacing the TAM as primary contact. This includes:
- Coordinating across support, engineering, and success during major incidents
- Owning execution of the Named Account Escalation SLA sequence when it's triggered
- Ensuring root cause analysis and preventative action actually close out, not just the immediate fire
- Isolating TAMs from technical repair work so they can stay focused on the relationship while the right team handles the fix
STRATEGIC TECHNICAL PLANNING (OVERSIGHT)
The TAM Leader ensures account plans across the book stay aligned to customer roadmaps, and personally engages on capacity, architecture, or growth planning for the largest or most strategic accounts and partners.
INTERNAL COLLABORATION
ENGINEERING AND PRODUCT
The TAM Leader represents the aggregated voice of the customer — patterns across accounts, not just one-off feedback — to engineering and product, and prioritizes which recurring pain points or gaps get pushed for a fix versus handled as one-offs.
SUPPORT
The TAM Leader maintains the operating agreement between TAM and Support (TAMs are not frontline support) and is the point of escalation when that boundary needs adjudicating on a specific account.
SALES AND CUSTOMER SUCCESS
The TAM Leader partners with Sales and Success leadership on account health and retention at the portfolio level — surfacing which accounts or partners are trending at risk, and where TAM coverage itself needs to change to protect NRR.
PARTNERSHIPS
Because the TAM Leader owns the Technical Account Manager assignments inside the Partner Mappings, they work directly with each partner's Account Quarterback, Partner Manager, and Solutions Architect to make sure the technical relationship keeps pace with partner stage (Prospecting through Scaling) and tier (Strategic AI, Growth, Other) — while staying out of commercial terms, which live with the Partner Manager.
SUCCESS METRICS
Common indicators of TAM Leader effectiveness include:
- Coverage: % of the $33.1M+ named-account book and partner-mapped accounts with an assigned, active TAM
- Team health: ramp time to productivity for new TAMs, retention of the TAM team itself
- Customer adoption and usage depth across the book
- Reduction in critical incidents and time to resolution for escalated issues, portfolio-wide
- Customer satisfaction and retention (NRR) across named and partner-mapped accounts
- Consistency: QBR completion rate and account plan quality across the team, not just top performers
TOOLS USED BY THE TAM TEAM
This section documents the tools and systems used by the Technical Account Management team. It is intended to be kept up to date as tooling evolves.
- Admin Studio
- Grafana
- Hex
- pgAdmin
- HubSpot (account ARR, tier, and health data)
- Notion — Draft TAM Accounts doc and Partner Mappings database
SCOPE OF COVERAGE
The TAM Leader is accountable for the full combined book the function covers, not a single portfolio:
1. Named accounts — every account already assigned to one of the individual TAMs, plus resolution of open decisions such as the current APAC coverage gap
2. Partner-mapped accounts — ensuring every partner that warrants a technical relationship has a named TAM against it, and that the mapping stays current as partners move through Stage and Tier
ACCOUNT MAPPING
TAM Standard (Pooled)
1. Spend — For customers at $100K ARR, access to pooled TAM resources for a set (time TBD) hours per month
2. Pooled TAM SKU — Customers of any scale can purchase pooled access to the TAM team (requires Enterprise Support SKU)
3. Leadership Discretion for Customer Needs
TAM Premium (Dedicated)
1. Spend — For customers at $250K ARR, access to a dedicated TAM resource for a set (time TBD) hours per month
2. Dedicated TAM SKU — Customers of any scale can purchase an assigned TAM (requires Enterprise Support SKU)
3. Leadership Discretion for Customer Needs
The TAM Leader owns tier decisions, the quarterly refresh of this mapping, and any leadership-discretion exceptions.
WHAT TAM LEADERS DO NOT DO
To keep the function focused and scaling, the TAM Leader does not:
- Replace the individual TAM as an account's day-to-day technical relationship owner — accounts scale by layering support on, not by handing off
- Perform day-to-day operational work for customers
- Own or negotiate commercial terms for either named accounts or partner deals — that stays with the AE or Partner Manager
- Act as professional services for custom implementations
- Manage frontline support case queues
IDEAL INDIVIDUAL
A world-class Technical Account Manager Leader at Supabase has done the individual TAM job well and now wants to multiply it across a team.
- Technical depth — Same bar as an individual TAM: can go deep on database internals, scalability, security posture, and infrastructure tradeoffs, and can still credibly work a strategic account directly when needed
- People leadership — Has hired, coached, and grown a technical team before; gives direct, specific feedback and knows how to develop someone from good to great
- Portfolio-level judgment — Can look across 100+ accounts and a partner book and tell where coverage is thin, where an account should move tiers, and where to spend leadership discretion
- Escalation command — Comfortable being the senior voice in a high-severity, multi-stakeholder incident, coordinating support, engineering, and success without adding noise
- Cross-functional influence at altitude — Represents patterns across the whole book to engineering, product, sales, and partnerships leadership — not just one account's feedback
- Communication clarity — Can brief an executive on portfolio health and coach a TAM through a root cause analysis in the same day
- Retention and expansion awareness — Understands that TAM Leader performance shows up in aggregate NRR across the book; proactively rebalances coverage toward the accounts and partners most at risk
- Experience — Background in engineering, SRE, or technical consulting, plus a track record of leading a technical customer-facing team
SUMMARY
The Technical Account Manager Leader exists to make sure every account and partner relationship the TAM function is accountable for — the full Draft TAM Accounts book and the entire Partner Mappings coverage — has a technical owner, and that the team delivering against it keeps getting better.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ROLE SUMMARY
Replit is the world's most widely used AI coding platform, and as we scale, we're rebuilding how compensation works internally from the ground up. This role owns that. You'll go beyond traditional comp management to architect the systems, data infrastructure, and AI-enabled workflows that make fast, consistent, and high-quality compensation decisions possible at scale.
You will serve as the architect of our compensation engine: translating compensation philosophy into scalable systems, and utilizing AI to improve speed, accuracy, and transparency.
You will partner closely with People Business Partners, Recruiting, Finance, People Operations, and the Data team to embed compensation directly into company workflows, eliminating manual processes and reducing reliance on comp as a service layer.
You will shape how we attract, reward, and retain top talent, while building infrastructure that scales with the business.
WHAT YOU'LL OWN
Compensation Strategy
- Evolve our compensation philosophy across cash and equity; design and maintain salary bands, leveling frameworks, and equity structures
- Ensure market competitiveness while partnering with Finance on cost and workforce planning
- Operate compensation planning cycles and generate first-pass recommendations for comp decisions
- Build dashboards and analytical frameworks covering market competitiveness, internal equity, retention risk, and workforce cost
WHAT WE'RE LOOKING FOR
- 8+ years in compensation, total rewards, or related analytical roles, ideally at a high-growth tech company
- Deep expertise in salary bands, equity design, and market benchmarking (broad-based, sales, and executive)
- Strong systems thinker who can translate policy into scalable workflows and decision logic
- Product mindset - you think in terms of users, workflows, and iteration
- High ownership; willing to operate hands-on
Nice to have
AI-Native Workflows
- Design and implement AI-enabled workflows for offers, merit, promotions, and market adjustments
- Build human-in-the-loop validation frameworks to audit AI-generated recommendations for bias, accuracy, and logic
Tools: Pave, Radford, Rippling, Lattice, Ashby, Carta, Google Sheets, internal AI/automation tooling
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Paris, France
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role.
WHAT YOU'LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
- Fluent in English and French
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
By clicking “Submit Application,” I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Задачи:
— Проектирование, создание и внедрение AI-агентов для автоматизации и поддержки ключевых бизнес-процессов в Sales, Marketing, Customer Success, Customer Support, Risk и Finance.
— Разработка архитектуры и оркестрация агентских систем, включая управление инструментами, памятью, многошаговое планирование, эскалацию с участием человека, защитные механизмы и аудит, соответствующие требованиям финтех-компании.
— Создание и поддержка RAG-пайплайнов, обеспечивающих работу агентов на основе внутренней базы знаний Tipalti: документация, данные клиентов, финансовые записи, внутренние инструкции, с использованием векторных баз данных, гибридного поиска и переоценки результатов.
— Определение и внедрение систем оценки агентов по таким метрикам, как выполнение задач, точность, уровень галлюцинаций, задержки и бизнес-эффект, с последующей итеративной доработкой на основе данных и отзывов заинтересованных сторон.
— Взаимодействие с различными подразделениями компании для выявления кейсов использования агентов, трансформации бизнес-требований в технические задачи и доставки продуктов с измеримым ROI.
Требования:
— Высшее образование в области компьютерных наук, инженерии или смежных дисциплин с акцентом на искусственный интеллект.
— Опыт работы не менее 3 лет в области AI/ML-инжиниринга, предпочтительно в финтехе или смежных сферах, с успешным опытом внедрения AI-агентов или агентских рабочих процессов в продакшн.
— Владение Python и SQL для обработки данных, анализа и построения AI-систем.
— Глубокие знания LLM и prompt engineering, включая систематическую оценку корпоративных AI-решений.
— Опыт создания RAG-систем и разговорных чатботов будет преимуществом.
— Опыт работы с облачными платформами, предпочтительно AWS, для деплоя и AI-Ops практик.
— Аналитический склад ума, умение критически оценивать AI-решения и их влияние на бизнес.
— Навыки управления проектами, способность расставлять приоритеты и балансировать краткосрочные и долгосрочные задачи для своевременной реализации результатов.
Условия:
— Возможность удалённой работы.
— Гибридный формат работы в офисе в Тель-Авиве (2 дня дома, 3 дня в офисе) с предоставлением трансфера, парковки, снеков.
— Конкурентные социальные гарантии, карьерное консультирование и поддержка разнообразия в коллективе.
Компания Tipalti — платформа автоматизации финансов, работающая с более чем 5000 компаниями по всему миру, сотрудничает с ведущими финансовыми институтами и обеспечивает выплаты в 120 валютах по 200+ странам.
Tipalti поддерживает инклюзивность и равные возможности для всех кандидатов.
About You
You are a German speaking Account Manager, excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.
Responsibilities
You are the strategic lead for the clients in your book of business. You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs. You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level). You will uncover and manage risk within your book of business in a timely and effective manner. You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities. You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
Basic Requirements
Minimum of 3+ Years of proven experience working directly with large enterprise clients in a role within Account Management, Customer Success, and/or Sales within a SaaS company, preferably one that works directly with ecommerce clients. German Language skills are a MUST! Proven ability to influence, present to, and build deep relationships with our customers, especially at the VP+ level. Proven ability to uncover and properly manage risk within your book of business in a timely and effective manner. Proven ability to educate clients on new use cases, features and integrations that create added value and uncover potential upsell opportunities. Proven ability in managing complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level). Proven track record of consistently meeting and exceeding individual retention and expansion goals. Attend and ensure the success of Quarterly Business Reviews with Customers to ensure understanding of client goals and how Constructor maps to those goals. Proven ability to juggle multiple Account Management projects and recurring responsibilities at a time, while maintaining sharp attention to detail. Proven ability to work cross functionally with various teams to meet the aforementioned needs and goals of your clients - this includes, but is not limited to, working with Sales, CSMs, SEs, SAs, Data Science teams, Product+Eng teams. This includes the ability to tailor language and asks for these teams while maintaining an eye on timeline, SLAs, and the overall client goals and needs. Solid knowledge and understanding of ecommerce business needs - typical goals, KPIs, terminology, and trends. Solid understanding of analytics and statistics, with an ideal focus on being able to analyze and present data sets pertaining to ecommerce, ab testing, and conversion. Proven ability to acquire and maintain a working knowledge of the complete capabilities of Constructor’s ever-evolving products and capabilities.
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an executive communications manager to shape Figma's story and how our execs tell it. You’ll partner with leaders across the business to turn early ideas into clear, compelling points of view and build platforms that only they can credibly own. From there you'll work with our comms team and Figmates across the company to get those stories told in the spaces and places where they’ll have the most impact.
A lot of the work is writing: essays, keynotes, social posts and op-eds. The rest is strategy: figuring out which ideas are worth developing, which audience needs to hear them, how a story travels and what makes people excited to share it.
This is a new role reporting to our VP of Communications. The ideal candidate will write and speak with the same precision and clarity they’d expect from the execs they support. They’ll know how to make someone sound sharp in a 140-character post and credible in a 3,000-word essay. You’ll operate with low ego, high conviction and the curiosity to uncover stories people want to hear and that our execs want to tell.
This is a full-time role based in San Francisco or New York City hubs.
What you'll do at Figma:
Build the narrative framework executives across the business use to tell Figma's story, and their own
Work with our comms team on media strategy, and bring sound judgment to messaging and channel selection
Partner with (and occasionally spar) with executives to sharpen their ideas and the broader point of view behind them
Build the system and infrastructure this function needs to keep our executive storytelling consistent and differentiated
Find ways to measure impact and drive a culture of experimentation in our exec comms
We'd love to hear from you if you have:
Extensive experience crafting narratives for senior executives across formats, channels and audiences
A track record of writing for C-suite executives with strong opinions and high standards
Executive presence, and a track record of influencing people who don't report to you
Media relations experience and sound judgment on press, messaging and reputation
Comfort with ambiguity, deep curiosity and a record of shipping strong work
While it's not required, it's an added plus if you also have:
A journalism or editorial background, with an instinct for what's newsworthy and how a story reads to an outside audience
Experience in tech, creative pursuits and/or product design and development
Strong business literacy and the ability to translate complex financial and technical topics for a broader audience
Passion for Figma and what we do!
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Задачи:
— Построение стабильного потока качественных разговоров и возможностей на рынке США.
— Разработка, выполнение и оптимизация стратегий исходящих продаж с нуля.
— Полный цикл генерации B2B лидов: от определения и приоритизации целевых аккаунтов до передачи квалифицированных встреч команде продаж.
— Проведение холодных звонков, email и LinkedIn кампаний.
— Организация встреч и обеспечение высокой явки.
— Ведение CRM с записью результатов, возражений и обратной связи.
— Анализ эффективности кампаний и предложение улучшений на основе данных.
— Проведение мероприятий по работе с конференциями и событиями: подготовка, проведение и последующая работа.
— Поддержание высокого объема активности для принятия решений на основе данных.
— Анализ причин неявок, отказов и дальнейших шагов.
— Помощь команде в определении наиболее эффективных ICP, персон и сообщений.
Требования:
— Опыт работы в B2B продажах, бизнес-развитии, SDR/BDR не менее 4 лет.
— Минимум 2 года практического опыта в исходящих продажах, включая холодные звонки, email и LinkedIn.
— Подтвержденный опыт работы на рынке США, предпочтительно с корпоративными или средними клиентами в страховой сфере, insurtech, MGAs.
— Опыт в IT, ПО или технологиях приветствуется, но не обязателен.
— Глубокое понимание метрик и KPI воронки исходящих продаж.
— Свободное владение английским языком для уверенного общения с лицами, принимающими решения в США.
Желательно:
— Опыт работы с CRM (Pipedrive, HubSpot, Salesforce), LinkedIn Sales Navigator, инструментами обогащения данных, дозвонами и платформами для email-секвенций.
— Опыт account-based маркетинга или исходящих продаж.
— Опыт быть первым или единственным SDR в компании, или строить процесс исходящих продаж с нуля.
— Опыт работы с конференциями и мероприятиями.
— Умение использовать знакомства и профессиональные сети.
Location: Atlanta, GA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
- Occasionally contribute code upstream when it meaningfully improves customer outcomes
WHAT YOU’LL BRING
- 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S:
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION
Annual OTE range: $150,000–$250,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
seniorUSA - New York (dbt)
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seniorOakland, California, United States, AMER
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