Чем предстоит заниматься: Развитие каналов привлечения запускать и развивать каналы привлечения пользователей (Telegram, MAX и другие площадки); создавать и настраивать ботов и автоматизированные сценарии коммуникации;
Location: Atlanta, Georgia; Toronto, Ontario; Athens, Georgia
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As our Vice President, Information Security, you will step up as the de facto security leader owning Docebo’s global security strategy across product, cloud, GRC, and AI. This is not an advisory tower role; you will operate at executive altitude while staying close to real architecture, engineering decisions, threat modeling, and control execution. You will drive hard, measurable risk reduction while pioneering AI-first security practices that empower our business to move fast with complete confidence.
THE DAY-TO-DAY 🗓️
- Architect Global Strategy: Own and evolve Docebo’s enterprise security roadmap across product security, cloud hardening, GRC, privacy, and incident response to achieve measurable control maturity.
- Embed Security by Design: Partner deeply with Product and Engineering to integrate threat modeling, secure SDLC, CI/CD security, identity controls, and vulnerability remediation into core engineering workflows.
- Pioneer AI-First Security: Build robust governance and controls for AI products and internal tooling while harnessing AI to automate detection, vulnerability management, and threat response.
- Champion Customer Trust: Lead compliance programs (SOC 2, ISO 27001) backed by real controls, and represent Docebo with executive credibility in board updates, audits, and enterprise customer due diligence.
- Elevate Defense Operations: Strengthen security telemetry, threat intelligence, and detection across cloud and corporate environments to protect against emerging modern attack patterns.
- Empower High-Impact Teams: Lead and coach a talented security team, building a high-accountability culture focused on clear outcomes, rapid execution, and continuous learning.
YOUR SUPERPOWERS ⚡
- Proven Executive Leadership: Significant experience leading information security programs in a software, SaaS, or tech product environment with a track record of executive and board collaboration.
- Deep Technical Foundations: Hands-on mastery of application security, cloud security (AWS), infrastructure, identity systems, secure SDLC, and modern vulnerability management.
- Mandatory Certification: Active CISSP credential backed by a deep understanding of SOC 2, ISO 27001, privacy regulations, and enterprise SaaS security standards.
- Collaborative Business Driver: Exceptional ability to forge trusted partnerships across Product, Engineering, Legal, and Sales, acting as an enabler who balances security with business velocity.
- Outcome-Focused Execution: A clear track record of using metrics and business risk language to make decisive, risk-informed choices in complex, ambiguous environments.
BONUS POINTS 🎯
- AI Security Expertise: Hands-on experience securing AI-enabled products and LLMs, or utilizing AI tools to scale security operations and automated testing.
- Advanced Technical Certifications: Additional credentials such as CISM, CISA, CCSP, AWS Security Specialty, or GIAC, combined with offensive security or red teaming experience.
- Enterprise & Public Sector Reach: Proven experience navigating FedRAMP standards, public-sector requirements, and high-growth global SaaS expansion.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll lead GitLab's Dedicated Infrastructure team, combining hands-on technical leadership with team development. Working with the team's Product Manager, you'll balance delivery speed and quality, guide architecture decisions, and lead the team through incidents.
You'll demonstrate ideas through proofs of concept, give team members meaningful feedback, and use data to make prioritization and risk decisions.
What you’ll do
Partner with the team's Product Manager to set clear priorities and deliver with quality and speed.
Maintain at least 99.9% availability for Dedicated infrastructure, strengthen security, and automate operations to support more tenants at scale.
Give your team clear direction and meaningful feedback, and build shared ownership of development and operations.
Improve the platforms and tools your team owns so feature implementers can manage their services in production through self-service workflows.
Recruit, onboard, and develop productive team members, supporting their growth and accountability.
Lead by example with proofs of concept and artificial intelligence (AI)-assisted approaches. Simplify processes and automate repetitive manual work.
Model effective incident management, lead timely resolution and escalation, and document and teach best practices across GitLab.
Use data to prioritize work, quantify impact, and manage risk and technical debt. Explain technical trade-offs to stakeholders to support their decisions.
What you’ll bring
A track record of building and owning large-scale distributed services, with the technical depth to evaluate architecture and guide technical strategy.
Experience with fleet management, Terraform, Amazon Web Services (AWS), and automated provisioning at a scale of 20 or more clusters.
Experience owning services with 99.99% availability service-level objectives (SLOs), and an understanding of the operational practices needed to sustain them.
Experience using AI tools to improve team productivity, with lessons learned from both successes and missteps.
Experience building and managing accountable, high-performing teams, including addressing underperformance and making difficult performance decisions when needed.
The ability to lead complex projects to completion without relying on a dedicated Technical Program Manager.
Experience leading distributed, remote teams effectively.
About the team
We build and operate the large-scale distributed infrastructure for GitLab Dedicated, our hosted software as a service (SaaS) platform. Our work centers on availability, security, fleet management, and automated provisioning across tenants. We also build self-service platforms and tools that enable feature implementers to own their services in production.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. We collaborate asynchronously, with autonomy, accountability, and transparency guiding how we work.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: US - Hybrid - Massachusetts - Boston , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team.
Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap.
This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ.
The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction.
Who You Are:
An orchestrator, not a bottleneck.
You create the conditions for senior experts to influence the organization instead of routing their work through yourself.
Technically credible.
You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up.
A clear communicator under pressure.
You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence.
A systems thinker.
You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case.
Comfortable influencing without authority.
Much of what this role must accomplish depends on teams you don't own.
Effective remotely.
You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap.
A developer of senior talent.
You are energized by growing people who are already very good, and you give direct feedback.
Your Opportunity:
Technical Excellence Team
Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters.
Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work.
Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints.
Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate.
Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade.
Global Escalations Practice
Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence.
Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required.
Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director.
Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document.
Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate.
Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer.
Driving Change Across the Organization
Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data.
Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change.
Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity.
Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it.
Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope.
Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested.
Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls.
Leadership & People Development
Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function.
Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters.
Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts.
Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification.
Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives.
Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit.
What You'll Need:
8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management.
3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred.
Hands-on experience running an escalation practice or program, including process design and cross-functional coordination.
Demonstrated ability to influence product and engineering priorities using support and escalation data.
Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution.
Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment.
Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly.
Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly.
Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level.
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Able to work in a hybrid/on-site capacity at our office in Columbia MD or Boston MA.
Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams.
Occasional travel as required for team, customer, and cross-functional engagements.
Flexibility to perform other duties as deemed necessary by management.
And Ideally:
Cybersecurity or adjacent enterprise security SaaS experience.
Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat.
Product Management or program management exposure.
Familiarity with AI-assisted support workflows and their governance.
Experience supporting FedRAMP or other regulated environments.
#LI-Hybrid
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$137,500
—
$183,500 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Security isn't a feature at 1Password. It is the product. We're looking for a Principal Product Manager to shape security strategy across the company, working with Security Engineering, who hold one of the highest technical bars in the industry, and with the product teams building everything our customers touch.
You'll be the bridge. You'll understand cryptographic and architectural detail well enough to earn the trust of our security engineers, and you'll translate what matters into clear priorities for feature teams. Just as importantly, you'll bring a deep respect for the customer: a security control nobody can stand to use makes everyone less safe. You'll help us find the design that's both rigorous and usable, and have the credibility to say so in a room full of experts
WHAT YOU'LL DO
- Partner with product teams on security early. Work with PMs and feature teams to understand their upcoming roadmaps, identify security requirements and threat-model implications before designs are locked, and make sure those needs are visible, prioritized, and resourced.
- Align Security Engineering with product strategy. Translate feature-team needs into prioritized security work, and make Security Engineering's priorities legible to the rest of the company so tradeoffs are made in the open.
- Own an independent security roadmap. Set direction for platform-level security investments, such as key management and recovery, the cryptographic foundations of our zero-knowledge architecture, authentication, and our long-term readiness for post-quantum cryptography.
- Lead our strategy for the AI era. Define how 1Password approaches agentic access to credentials, secrets for non-human identities and AI agents, and the trust models emerging around tools and protocols like MCP.
- Balance risk and usability with evidence. Help security engineers weigh real-world risk against user friction, using adoption, support, and telemetry data alongside threat models. Shipping with accepted, documented residual risk is sometimes the right call, and you'll help us make and defend those decisions.
- Represent 1Password to the security community. Engage with security researchers and our bug bounty program, speak at conferences, and contribute to the wider conversation about where credential security is heading.
- Raise the bar for product work. Coach PMs on security thinking, challenge assumptions constructively, and set the standard for how security-critical product work gets done.
OUR PHILOSOPHY ON PRODUCT CONSISTS OF FIVE CORE PILLARS:
- Focus and execution: Can you ship quickly and measure results?
- Customer empathy: Are you motivated first and foremost to solve customer problems?
- Effective communication: Can you bring the entire organization, horizontally and vertically, along on the journey?
- Go to market: Can you understand and drive business outcomes through product decisions?
- Technology: Articulating how our technology beats our competitors
Product Managers play a highly visible role at 1Password and are critical to the development and execution of our product strategy. As PMs, we are responsible for setting and championing a high bar for our products. At the Principal level, you also set the standard for how product work gets done. You coach, you challenge assumptions, and you make the whole team better. You must excel at prioritization, collaboration, and communication, while holding yourself and others accountable for measuring quality and business results. You will work with Engineering, Design, Security Research, and GTM teams to ensure every decision we make as a product is grounded in our commitment to verifiable security.
WHAT WE'RE LOOKING FOR
- 10+ years of product management experience, including significant time on security-critical products or platforms in a SaaS environment. We'll also strongly consider exceptional candidates with equivalent depth, such as security engineers or researchers who moved into product.
- Deep, demonstrable knowledge of security fundamentals: cryptography, authentication protocols, identity and access management, zero-knowledge and end-to-end encrypted system design, and threat modeling.
- Fluency in the credential and identity landscape, including passkeys, WebAuthn/FIDO, and the standards shaping how people sign in.
- A track record of earning credibility with security engineering teams, not just working alongside them.
- The ability to read and reason through technical specifications, security audits, and cryptographic design documents.
- Experience making and defending risk-based tradeoffs, and explaining them clearly to engineers, executives, and customers.
- A history of shipping security features that users actually adopt, and of using friction and adoption data to improve them.
- Experience setting strategy at the platform or infrastructure level, and influencing roadmaps you don't own without formal authority.
- Communication that scales from a security research paper to an executive briefing without losing precision in either direction.
- A strong point of view on how the security landscape is shifting, and the ability to connect it to concrete roadmap decisions.
STRONG PLUS
- Standing in the security community, through conference talks, publications, research, open-source work, or standards participation.
- Hands-on experience with AI security: agent identity and authorization, prompt injection, secrets management for automated systems.
- Experience with compliance and certification regimes such as SOC 2, FedRAMP, or FIPS.
- Prior work in vulnerability disclosure, incident response, or threat intelligence that gives you a practitioner's intuition.
- Experience running or working closely with a bug bounty program or researcher community.
WHAT YOU CAN EXPECT
- Working with a passionate, highly motivated Product and Security team that holds an exceptional bar and genuinely cares about getting it right
- A direct line to decisions that shape the security architecture millions of people depend on every day
- Empowerment to set long-term security product strategy and drive it through execution
- A culture where technical depth is respected, tradeoffs are named honestly, and shipping the right thing matters more than shipping fast
- A collaborative environment where the best argument wins, regardless of title
USA-based roles only: The annual base salary for this role is between $238,000 USD and $357,000 USD; 15% annual bonus, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $208,000 CAD and $312,000 CAD; 15% annual bonus, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
We're hiring an IT Systems Administrator to join the founding IT team in San Francisco. You'll run most of our SaaS stack day to day, from maintenance and configuration changes to access and troubleshooting. You'll also build the automation that keeps that stack running as we grow.
This is a role for someone who does a bit of everything: helping an employee that’s locked out, shipping a terraform change, and building an automation that removes a manual task. The ideal candidate has startup experience, is comfortable with ambiguity, and heavily leans into automation.
WHAT YOU'LL DO
SaaS Administration
- Own the day-to-day administration of our SaaS stack, including maintenance, configuration changes, and license management
- Administer LangSmith, our product, and use APIs to automate admin work
- Administer identity and permissions across core SaaS platforms such as Google Workspace, Slack, GitHub, Zoom, and Microsoft 365
Automation and Tooling
- Develop scripts, integrations, and reusable workflows using low or no code tools
- Connect systems through APIs and event-driven workflows to reduce manual work
Identity Management
- Administer Okta and user access
- Manage Okta group rules that help define our RBAC policy
- Establish repeatable standards and automation for employee lifecycle, group management, application provisioning, and access reviews
Client Platform Administration
- Administer our MDM platform, Iru, to enforce policy configurations, patching, zero-touch deployment, and custom desktop environment configurations
- Automate the hardware lifecycle from procurement, assignment, return, and recycling
Core IT Operations
- Provide hands-on troubleshooting and support to employees in the office and remotely across hardware, software, networking, and SaaS tools
- Build and maintain the harness for our AI ITSM agent, including the tools, playbooks, and knowledge it needs to resolve issues on its own
- Write documentation and playbooks, and use recurring support issues to guide what to automate next
WHAT YOU'LL BRING
- 3+ years of experience in IT systems administration or IT engineering, ideally at a fast-growing startup
- Experience administering a broad SaaS stack that includes Google Workspace, Slack, Notion, and AI tools like Claude and ChatGPT
- Hands-on experience administering Okta, including SSO, SCIM provisioning, and Okta Workflows
- Comfort with REST APIs, webhooks, and API authentication methods
- Experience using coding agents (e.g. Claude Code) as part of your day-to-day workflow
- Experience with a macOS MDM platform and endpoint security tooling
- Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless)
- Clear communication, with patience for non-technical users
- Annual salary range: $120,000-$160,00 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
The role You will build and lead our Forward Deployed Engineering team: the engineers who connect estaie to the hospitality ecosystem and make those integrations work in production. You own how the team works, what it ships, and the quality bar it holds.
Задачи:
— Собрать и масштабировать воронку (лид → демо → сделка);
— Усилить упаковку и оффер;
— Выстроить систему апселов (увеличение чека и LTV);
— Связать маркетинг и продажи в одну систему;
— Быстро тестировать и масштабировать рабочие гипотезы.
Требования:
— Опыт в B2B SaaS / AI / digital;
— Делал рост выручки, помимо маркетинга;
— Понимаешь юнит-экономику;
— Умеешь продавать сложный продукт;
— Самостоятельность (без «что делать дальше?»);
— Опыт работы в Стартапах будет большим преимуществом.
Условия:
— Фикс от $2500 до $5000;
— % от роста выручки;
— Прямое влияние на продукт и стратегию, потенциал значительного роста в компании;
— Выплаты 1 и 16 числа (BEP-20);
— Подписание договора NDA (по паспортным данным и видеоверификации).
Формат работы:
— Full-time, график 6/1, важно быть на связи с 10:00 до 22:00 (UTC +3);
— Гибкий график, без фиксированных часов, но важно быть на связи в рабочее время;
— Удалённо или гибрид (если город Москва).
Битрикс24 — это российский онлайн-сервис для управления бизнесом и совместной работы, который объединяет CRM, систему управления задачами, корпоративный чат, контакт-центр и инструменты для создания сайтов.
Задачи:
— масштабирование зрелого SaaS-бизнеса
— разработка и реализация стратегий активного роста существующих рыночных позиций
— проработка и развитие монетизации новых направлений
— развитие и реализация стратегии роста продаж SaaS-продукта без применения отдела продаж
— поддержание доверительных отношений с ключевыми заказчиками и партнерами
— содействие развитию и укреплению лояльного сообщества вокруг бренда.
In this role, you will be responsible for generating opportunities, winning new business, and managing executive-level relationships with emerging biotech companies. You will act as a strategic partner, helping these organizations navigate the complex regulatory landscape through our streamlined industry cloud solutions.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
Payward's Payments & Blockchain team owns the first and last mile of every dollar that moves in or out of its products. That means dozens of banking partners, PSPs and local rails powering deposits and withdrawals for millions of users.
The team is looking for a product manager to shape the future of this platform, from the architecture underneath to the API layer internal clients build on. At the center is Payward's in-house PSP: a scalable, multi-tenant payments backend with hosted pages, SDKs, embedded components and direct APIs, so any Payward business can plug in and reach pay-in and payout rails worldwide.
THE OPPORTUNITY
- Own the product vision and roadmap for the Payward payments platform, covering both the shared backend and the integration surfaces internal clients build on (hosted pages, SDKs, embedded components and direct APIs)
- Map requirements across internal clients and use them to evolve the platform's vision and capabilities so it serves a growing range of use cases
- Partner with engineering to turn the target vision into a sequenced, high-impact roadmap, with milestones every client team can plan against
- Prioritize across competing client needs, make the trade-offs visible, and say no with a clear rationale
- Shape the client experience end to end, from first conversation to go-live, so teams can adopt the platform without heavy hand-holding
- Work with the banking and partnerships teams so each new PSP or bank integration is built once on the platform and reaches every Payward business
- Bring compliance, risk and legal requirements across Payward's entities and jurisdictions into the roadmap early, before they become launch blockers
- Set and track platform success metrics, such as time to launch a rail for an existing client, time for a new client to go live, share of rails available through the platform, and payment success rates
WHAT YOU BRING
- 5+ years of product management experience, ideally in a platform, API or infrastructure role where your customers were other internal teams or developers
- Working knowledge of payments: pay-ins and payouts, PSPs and acquirers, bank rails (ACH, SEPA, Faster Payments, SWIFT and local methods), and how money flows between them
- Strong technical fluency. You can read an RFC, challenge an architecture decision, and write an API spec that engineers respect
- Experience shipping developer-facing products such as APIs, SDKs, or embeddable UI components
- Clear, structured writing. You turn complex system designs into docs that product, compliance and business stakeholders can all act on
- Skill at managing many stakeholders with different priorities, and building alignment without direct authority
- Comfort working with data to set goals and measure platform adoption and performance
NICE TO HAVES
- Experience at a PSP, payment orchestrator or payments infrastructure company, or building one in-house
- Background with multi-tenant SaaS or B2B2C platforms
- Familiarity with crypto, stablecoins or on/off-ramps
- Experience working across multiple regulated legal entities or licensing regimes
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
Payward's Payments & Blockchain team owns the first and last mile of every dollar that moves in or out of its products. That means dozens of banking partners, PSPs and local rails powering deposits and withdrawals for millions of users.
The team is looking for a product manager to shape the future of this platform, from the architecture underneath to the API layer internal clients build on. At the center is Payward's in-house PSP: a scalable, multi-tenant payments backend with hosted pages, SDKs, embedded components and direct APIs, so any Payward business can plug in and reach pay-in and payout rails worldwide.
THE OPPORTUNITY
- Own the product vision and roadmap for the Payward payments platform, covering both the shared backend and the integration surfaces internal clients build on (hosted pages, SDKs, embedded components and direct APIs)
- Map requirements across internal clients and use them to evolve the platform's vision and capabilities so it serves a growing range of use cases
- Partner with engineering to turn the target vision into a sequenced, high-impact roadmap, with milestones every client team can plan against
- Prioritize across competing client needs, make the trade-offs visible, and say no with a clear rationale
- Shape the client experience end to end, from first conversation to go-live, so teams can adopt the platform without heavy hand-holding
- Work with the banking and partnerships teams so each new PSP or bank integration is built once on the platform and reaches every Payward business
- Bring compliance, risk and legal requirements across Payward's entities and jurisdictions into the roadmap early, before they become launch blockers
- Set and track platform success metrics, such as time to launch a rail for an existing client, time for a new client to go live, share of rails available through the platform, and payment success rates
WHAT YOU BRING
- 5+ years of product management experience, ideally in a platform, API or infrastructure role where your customers were other internal teams or developers
- Working knowledge of payments: pay-ins and payouts, PSPs and acquirers, bank rails (ACH, SEPA, Faster Payments, SWIFT and local methods), and how money flows between them
- Strong technical fluency. You can read an RFC, challenge an architecture decision, and write an API spec that engineers respect
- Experience shipping developer-facing products such as APIs, SDKs, or embeddable UI components
- Clear, structured writing. You turn complex system designs into docs that product, compliance and business stakeholders can all act on
- Skill at managing many stakeholders with different priorities, and building alignment without direct authority
- Comfort working with data to set goals and measure platform adoption and performance
NICE TO HAVES
- Experience at a PSP, payment orchestrator or payments infrastructure company, or building one in-house
- Background with multi-tenant SaaS or B2B2C platforms
- Familiarity with crypto, stablecoins or on/off-ramps
- Experience working across multiple regulated legal entities or licensing regimes
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Семантика: сбор и кластеризация запросов, распределение по страницам, поиск недостающих страниц и возможностей для расширения сайта. SEO-аудит: анализ технического состояния сайта, индексации, структуры, внутренней перелинковки и оптимизации страниц.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers.
We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-to-market teams to design, build, and implement data-driven solutions that unlock measurable impact. You’ll also feed insights from these frontline deployments back into Intercom’s product and strategy — helping shape the future of AI customer service.
This is a high-ownership role for someone who thrives in ambiguous environments, is energized by solving complex, real-world problems with data, and is motivated by seeing their work translate into both customer impact and product evolution.
What will I be doing?
Drive the adoption of Fin by helping customers automate and scale their support operations.
Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact.
Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin.
Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development.
Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact.
What skills do I need?
Proven ability to apply data science in real-world business contexts to drive measurable outcomes.
Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering.
High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing.
Excellent communication skills, both technical and non-technical.
Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using.
Excellent SQL and production-aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems.
Experience with AI/ML evaluation, LLM-driven applications, or conversational AI.
Willing to travel and work on-site with customers to build deep relationships and uncover insights firsthand.
Bonus skills and attributes
Experience in technical consulting, customer-facing analytics, or SaaS product data science.
Experience reframing the problem, not just solving it, you've spotted when the question you were handed wasn't the right one, and changed what got worked on.
Experience applying AI to scale the data science workflow.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Задачи:
— Ведение переговоров по договорам с клиентами в регионах EMEA и США, включая SaaS-соглашения, условия лицензирования программного обеспечения, DPAs, условия безопасности, SOW, NDA и сопутствующие коммерческие документы.
— Тесное сотрудничество с руководителями и командами продаж, Deal Desk для поддержки сделок от первичного рассмотрения до подписания.
— Предоставление практических, основанных на рисках рекомендаций для достижения рабочих решений и продвижения сделок.
— Консультирование по вопросам ответственности, возмещения убытков, интеллектуальной собственности, конфиденциальности, безопасности, обязательств по сервису и другим коммерческим вопросам.
— Рассмотрение и согласование договоров с реселлерами, рефералами, интеграциями, технологическими альянсами и другими партнерами.
— Взаимодействие с командами финансов, безопасности, поддержки клиентов, продукта и другими по коммерческим и клиентским вопросам.
— Разработка и поддержка шаблонов, руководств, резервных позиций и материалов для поддержки продаж.
— Помощь в улучшении и масштабировании процессов заключения договоров по мере роста глобальной команды продаж Tines.
— Поддержка инициатив юридической команды по мере необходимости.
Требования:
— 5–8 лет релевантного юридического опыта, включая 3–5 лет после квалификации.
— Квалификация юриста или адвоката в Ирландии, Англии и Уэльсе или другой соответствующей юрисдикции ЕС.
— Опыт составления и ведения переговоров по коммерческим технологическим соглашениям.
— Опыт непосредственной поддержки команд продаж и ведения переговоров с клиентами.
— Глубокое понимание юридических вопросов, связанных с SaaS и программными транзакциями.
— Отличное коммерческое суждение и прагматичный, ориентированный на решения подход.
— Способность отличать существенные юридические риски от вопросов, решаемых практическим компромиссом.
— Умение управлять несколькими переговорами и обеспечивать высокое качество работы в динамичной среде.
— Сильные навыки коммуникации и управления заинтересованными сторонами.
— Умение работать автономно в распределенной международной организации.
— Разрешение на работу в Ирландии.
— Соответствие ценностям Tines: скорость, простота и надежность.
Будет плюсом:
— Предыдущий опыт работы в юридическом отделе SaaS, программного обеспечения, кибербезопасности или другой технологической компании.
— Опыт поддержки коммерческих команд в регионах EMEA и США.
— Опыт работы с программным обеспечением, размещенным на собственных серверах, регулируемыми клиентами или сложными требованиями безопасности.
— Опыт ведения переговоров по договорам с реселлерами, рефералами, интеграциями и другими партнерами.
— Практические знания GDPR и международных передач данных.
— Знакомство с продуктами ИИ и юридическими, конфиденциальными и интеллектуальными вопросами, возникающими при их использовании клиентами.
Location: Pune, India
Workplace: Hybrid
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior DevOps Engineer to replace a manual, per-customer release process with real CI/CD, and to build the infrastructure and observability layer underneath a platform migration moving from a single-tenant-built, multi-tenant-operated model to a genuinely self-serve one.
This role is the reason the other roles on this engagement can move fast. Right now, standing up a new customer means someone manually editing a spreadsheet of build variables, committing, and running a pipeline by hand. You're the one who turns that into something that doesn't need a person in the loop.
WHAT YOU'LL DO
- Redesign the current manual, per-customer release pipeline into an automated, parameterized CI/CD pipeline that a provisioning event can trigger directly — no manual pipeline run or spreadsheet edit required.
- Build and operate secrets-management infrastructure — vaulting, per-tenant scoping, rotation schedules — that the backend credential-issuance service runs on top of.
- Own infrastructure-as-code for all services being built as part of this migration — provisioning APIs, configuration services, admin console — across dev, staging, and production environments, with consistent and reproducible builds.
- Build monitoring and alerting for a distributed, endpoint-heavy system with known failure modes — stale proxy detection, retry storms, unbounded local queue growth — turning silent failures into pages before customers report them.
- Maintain build and release tooling for multi-platform client software, making platform-specific configuration differences visible and manageable rather than a source of drift.
- Tighten access controls, logging, and distribution for production configuration tooling as part of the broader security posture of the release process.
REQUIRED SKILLS & EXPERIENCE
- 5+ years in a DevOps, platform engineering, or SRE role with real ownership of a CI/CD pipeline for a production system — not just consuming someone else's pipeline.
- Hands-on experience with secrets management — designing rotation schedules and per-tenant/per-environment scoping, not just storing static values.
- Infrastructure-as-code experience with Terraform or equivalent for standing up and managing multiple environments consistently.
- Experience building observability — metrics, logging, alerting — for distributed systems with many independent, loosely-connected clients.
- Comfortable working with multi-platform build pipelines across at least two operating systems, including packaging and signing requirements.
- Security-conscious by default — this role directly replaces a process that bakes shared secrets into distributed software; access control needs to be a standing question, not an afterthought.
PREFERRED QUALIFICATIONS
- Experience turning a manual, human-run release process into a fully automated one as a scoped project — not just incremental pipeline improvements.
- Experience operating infrastructure for a self-serve, marketplace-distributed SaaS product.
- Familiarity with cloud data platform deployment models — warehouse-adjacent compute or native application distribution.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorAvailable to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams
УдалённоRemote (United States | Canada)
ОфисSan Francisco, CA
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance