Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Your future role within QRT
As a Senior Security Engineer, you will play a hands-on role in building, operating, uplifting, and evolving core security platforms and controls across hybrid, multicloud, and on-prem environments. You will act as a subject matter expert for key security solutions, ensuring security controls are observable, scalable, and well integrated across the wider technology ecosystem. You will actively partner with stakeholders, build strong relationships with engineering, infrastructure, and wider business teams, and collaborate across functions to help shape a modern, scalable security function from the ground up.
Key Responsibilities
Perform the hands-on implementation, operation, and continuous improvement of core security platforms and key security controls, including responsibility for platform health, effectiveness, and ongoing evolution
Act as subject matter expert for assigned security solutions, championing their roadmap, integration, and operational performance
Support hands-on BAU operation of security products within a global, 24/7 follow-the-sun Security Operations model, including participation in rotational weekend coverage, in depth troubleshooting, and responding to security events that impact system availability, stability, or operational performance, acting as an escalation point for complex issues
Design and implement new security controls and technologies to strengthen the organisation’s cyber resilience
Drive security solution observability and monitoring, ensuring appropriate coverage, alerting, and operational visibility
Implement automated and scalable security solutions, processes, and controls across hybrid, multi cloud, and on prem environments to improve resilience and reduce manual effort
Oversee and support security changes in a controlled and well communicated manner
Build, maintain, and continuously improve operational runbooks, playbooks, and procedures to support reliable day to day operations
Partner with engineering, infrastructure, and wider business stakeholders to embed practical, scalable security controls that support fast moving delivery models
Contribute to the design, implementation, and enforcement of security policies, standards, and best practices
Position security as a business enabler by aligning controls with operational effectiveness and supporting innovation without compromising protection
Mentor and support other engineers through technical guidance, knowledge sharing, and practical leadership
To be considered a good cultural fit, you should have:
Humble, curious and hungry to learn
Flexible and reliable team player who enjoys working in a collaborative environment
Strong communication and interpersonal skills will be needed to collaborate with colleagues across the firm globally
Your Present Skillset:
Minimum 10 years’ experience in a security engineering or closely related role
Strong hands-on experience operating and uplifting security technologies including firewalls, EDR, identity solutions, vulnerability management platforms, SASE, CASB, proxies, SIEM and security analytics, cloud security controls, and automation driven security platforms
Strong technical foundations across networking, operating systems, cloud platforms, and security engineering concepts
Solid understanding of major network protocols across multiple layers of the stack
Experience protecting and safeguarding data and assets at both the network and platform layers
Proven hands-on experience operating security controls and security operations capabilities in production environments
Ability to analyse network traffic and troubleshoot complex issues using tools such as tcpdump and Wireshark
Strong understanding of offensive security from an adversary perspective, including how attacks manifest and how controls fail in real world environments
Demonstrated ability to identify and respond to threats in distributed environments, particularly where system availability, stability, or operational performance is impacted
Programming or scripting skills in at least one high level language, with a strong focus on automation and operational efficiency
Strong sense of ownership and accountability, with a track record of driving complex issues through to resolution
Broad understanding of security principles and technologies spanning product and software security, cloud platforms, and business applications
Experience securing both Windows and Linux based systems
Extensive experience with one or more public cloud platforms such as AWS, Microsoft Azure, or Alibaba Cloud, particularly within hybrid environments
In-depth knowledge of threat modelling, risk assessment, and mitigation strategies for largescale, complex systems in fast paced environments
Experience with low latency or performance sensitive financial systems is an advantage
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Riyadh, Saudi Arabia; Cairo, Egypt; Islamabad, Pakistan; New Delhi, India; Manila, Philippines
Müller's Solutions is seeking a skilled Microsoft Power BI Specialist to join our team. In this role, you will be responsible for designing, developing, and implementing interactive and insightful Power BI dashboards and reports to support data-driven decision-making across the organization. You will collaborate with business stakeholders to understand data requirements and translate them into effective visualization solutions.
Key Responsibilities:
Develop and maintain Power BI reports and dashboards that provide actionable insights.
Connect to various data sources, perform data modeling, and ensure data accuracy and integrity.
Collaborate with business users to gather requirements and deliver tailored reporting solutions.
Optimize data models and queries for best performance.
Train and support end-users in utilizing Power BI tools effectively.
Stay updated with the latest Power BI features and industry best practices to continuously improve reporting capabilities.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.
Proven experience with Microsoft Power BI including dashboard development, data modeling, and DAX expressions.
Strong knowledge of data visualization principles and best practices.
Experience working with various data sources such as SQL Server, Excel, and cloud services.
Ability to analyze complex datasets and produce clear, concise reports.
Excellent communication skills to gather business requirements and convey technical information to non-technical stakeholders.
Familiarity with Power Query, M language, and Power BI Service is highly desirable.
Experience with data warehousing concepts and ETL processes is a plus.
Preferred Qualifications:
Microsoft Power BI certification (e.g., DA-100 or PL-300) is an advantage.
Experience with other Microsoft Power Platform tools is a plus.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Riyadh, Saudi Arabia; Cairo, Egypt; Islamabad, Pakistan; New Delhi, India; Manila, Philippines
Location: Kuala Lumpur, Malaysia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
Job Description
Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused
Mandarin-speaking Customer Service Representative
to join the team.
The successful candidate will be responsible for delivering high-quality support to Mandarin-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention.
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat in Mandarin and English.
Provide accurate information regarding products, services, and policies.
Resolve customer issues in a timely and professional manner.
Maintain detailed and accurate records of customer interactions within CRM systems.
Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
Identify and escalate priority or complex issues when necessary.
Handle back-office related queries and support requests.
Assist clients with basic technical troubleshooting where required.
Manage and resolve customer complaints effectively and professionally.
Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics.
Identify opportunities to enhance client experience and retention through value-added support and service.
Qualifications
Fluency in Mandarin and English (spoken and written) is essential.
Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage.
Strong communication and interpersonal skills.
Ability to work effectively under pressure in a fast-paced environment.
Strong multitasking and organizational abilities.
Familiarity with CRM systems and customer support tools is beneficial.
Problem-solving mindset with strong attention to detail.
Additional language skills are a plus.
Additional Information
Benefits & Perks
Our client offers a competitive benefits package, including:
Hybrid working policy
Discretionary performance-related bonus
Personalized flex benefits
Wellbeing initiatives and access to self-development tools
Medical insurance
Comprehensive leave package of 40 days inclusive of public holidays
Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Location: South Africa; Pakistan; Philippines; Mexico; Colombia; Egypt
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and eCommerce brands in industries such as SaaS, MarTech, and DTC. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team.
About the Company
This opportunity is with a fast-scaling performance marketing agency that specializes in high-converting creative for paid social and digital advertising. The company partners with ambitious brands to drive growth through data-backed creative strategies, blending storytelling with performance analytics to maximize ROI.
Job Summary
We are looking for a Creative Strategis
t
to lead the ideation, testing, and scaling of high-performing marketing campaigns. This role is ideal for someone who can independently own creative direction while leveraging performance data to continuously optimize results.
If you're searching for remote marketing jobs, creative strategist roles, or digital campaign strategy positions, this is an exciting opportunity to work with a high-growth international team.
Key Responsibilities
Own the end-to-end creative strategy for paid media campaigns (Meta, Google, TikTok, etc.)
Lead creative ideation, testing frameworks, and iteration cycles for performance marketing
Collaborate cross-functionally with designers, copywriters, and media buyers to deliver high-converting creatives
Analyze campaign data and translate insights into actionable creative improvements
Conduct in-depth competitor and market research to inform campaign direction
Develop creative briefs, messaging frameworks, and scalable campaign concepts
Drive continuous optimization of ad creatives to improve CTR, CPA, and ROI
Mentor junior creatives or provide direction where needed
Requirements
3–4+ years of experience in a Creative Strategist, Performance Marketing, or similar role
Strong expertise in paid social platforms (Meta, TikTok, Google Ads)
Proven track record of scaling campaigns through creative testing and iteration
Experience leading creative direction and collaborating with cross-functional teams
Strong analytical skills with the ability to interpret data and make strategic decisions
Excellent communication, organization, and project management skills
Experience with analytics and reporting tools is highly preferred
Benefits
🌎 Fully remote role with flexible working environment
🚀 Work on high-budget campaigns for fast-growing global brands
📈 Clear path to Creative Director or Head of Creative roles
🎯 Performance-based bonuses tied to campaign success
🤝 Collaborative, high-performance marketing team
Location: Yerevan, Armenia
We are looking for an experienced
Delivery Manager
to oversee the delivery of multiple products and strategic initiatives across a complex software environment. This role is responsible for portfolio alignment, delivery governance, strategic planning, stakeholder management, and ensuring successful execution against business priorities, OKRs, and long-term value objectives.
Responsibilities
Define and manage portfolio governance, visibility, and delivery frameworks, ensuring initiatives align with company strategy, OKRs, customer value streams, and business objectives.
Translate executive priorities into delivery roadmaps, driving strategic planning, prioritization, investment trade-offs, and value delivery across multiple products and teams.
Oversee the end-to-end delivery of multiple products and strategic initiatives, ensuring consistent execution, cross-product alignment, predictable outcomes, and long-term business value realization.
Identify and manage cross-product dependencies, delivery risks, resource constraints, capacity planning needs, and bottlenecks, escalating critical issues to leadership when required.
Act as the primary bridge between Engineering, Product, QA, Operations, Compliance, and executive stakeholders, providing clear communication on progress, risks, delivery performance, and strategic priorities.
Define, track, and report portfolio-level KPIs while driving continuous improvement of governance models, reporting standards, Agile practices, operating models, and organizational maturity.
Requirements
5+ years of experience in Delivery Management, Program Management, Portfolio Delivery, or Engineering Management within a software development environment.
Proven experience overseeing multiple products, programs, or domains, with responsibility for portfolio-level planning, governance, prioritization, and delivery alignment.
Demonstrated success managing large-scale delivery organizations, typically supporting portfolios of 50–100+ FTEs, while balancing resources, capacity, and business priorities.
Strong knowledge of SDLC, Agile methodologies, delivery governance, dependency management, resource planning, risk management, and performance reporting.
Excellent stakeholder management and communication skills, with experience partnering with senior leadership and influencing cross-functional teams across technical and non-technical functions.
Solid technical understanding of distributed systems, APIs, integrations, and cloud-based architectures, combined with strong analytical, problem-solving, and decision-making skills; experience in iGaming or other regulated industries is highly desirable.
Location: Puget Sound Veterinary Specialty + Emergency - Gig Harbor, Washington
LVT or Experienced Veterinary Assistant – Emergency/Critical Care (all shifts)
Location:
Puget Sound Veterinary Specialists and Emergency
Schedule:
Day (6:3a-7p), Mid (1p-1a), Overnight (7p-6:30a)
Sign-On Bonus:
$5000 for Overnight LVT or VTS
About Us:
Puget Sound Veterinary Specialists is a specialty animal hospital located in Gig Harbor, Washington. Our team includes highly skilled veterinarians specializing in Emergency/Critical Care, Internal Medicine, Neurology and Oncology, supported by dedicated technicians and client service professionals.
We are a medicine and culture focused organization that values teamwork, integrity, compassion, and continuous learning. Our goal is to create an environment where both people and pets feel supported.
Position Overview and Schedule:
We are seeking experienced Veterinary Assistants and Licensed Technicians to join our Emergency and Critical Care Department team. This role requires a strong commitment to patient care, collaboration, and professionalism in a fast-paced specialty and emergency environment.
Schedule details:
3/12’s (4/10 schedule may be considered)
Essential Responsibilities:
Triage and obtain patient history from owners
Perform diagnostic tests and out-patient procedures
Administer medications and treatments as directed by DVM
Provide oversight and treatment for multiple ER patients, ensuring gold-standard patient nursing and husbandry
Provide support and education to pet owners
Maintain accurate medical records
Discharge patients and answer client questions
Fill prescriptions and review with owners
Maintain cleanliness of the hospital
Required Qualifications:
Minimum of 2 years of experience in an ER setting, LVTs must hold an active Washington license or immanent transfer of licensure
Strong communication and interpersonal skills
Ability to handle fast-paced, high-stress situations with composure
Confidence in life-saving procedures such as CPR/BLS
Strong phlebotomy and venipuncture skills
Compensation & Benefits
Competitive hourly rate commensurate with clinical experience:
VTS ECC $40-$48
LVT $31-$40
Advanced or Experienced Veterinary Assistant $24-$32
Veterinary Assistant $20-28
$5 per hour differential for all hours worked between 7pm - 7:00am
$2 per hour differential for Saturday/Sunday 7am-7pm
Tuition assistance for professional development
Employee Assistance Program (EAP)
Health, dental, and vision insurance (HSA/FSA available)
401(k) with employer match
Disability coverage
Generous Employee discounts
Paid time off (PTO) and call-in shift stipends
If you’re looking for a place where you can make an impact, feel supported, and continue to grow in your career, we would love to meet you.
For more information about our hospital, please visit
pugetsoundvetspecialists.com
To apply, please contact Christine Erickson at
christine.erickson@lakefieldvet.com
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Compensation Range
$31
—
$38 USD
Location: Poland
Are you a Procurement Manager with a passion for renewable energy?
We are continuing our international expansion and searching for our next Consultant to work on local and international projects from Poland.
Role & Responsibility
Your role as Consultant will entail working with our clients to support the development and implementation of supply chain and procurement strategies for their projects; supporting or leading the Tender process for major CAPEX packages; negotiating and entering into contracts with the suppliers; and supporting the realisation of the project in accordance with the procurement strategy and contract management strategy.
Planning, implementation and execution of procurement and/or tender strategies.
Look to provide maximum value to our clients in terms of quality, price and schedule while minimizing risks;
Lead and perform the complete procurement process including issuing of requests for information, requests for proposals and tenders, evaluating proposals, recommending the award of and finalising contracts;
Ensure that the procurement process is executed according to client policies and procedures, and documented in order to allow transparency and traceability throughout;
Identify all value items and their relationship within the scope of the procurement and set the tender strategy according to a well-defined awarding criteria;
Coordinate the flow of information internally and externally keeping all stakeholders informed on progress;
Support the finalization of the commercial and contractual deal through standard general conditions and/or managing exceptions to those together with legal and the main stakeholders;
Who are we looking for?
We are seeking passionate and motivated procurement and supply chain professionals in offshore wind, that are aligned to our Vision and excited by the opportunities and challenges of working in a rapidly expanding international business. Ideally, you will have:
Experience in procurement management, preferably in a project organisation.
Excellent communication skills in English.
Ability to travel domestically and internationally as required to support delivery of your package of works.
Experience in major infrastructure and energy projects is welcomed.
Experience in leading and managing procurement and tender processes.
Strong interpersonal, negotiation and communication skills.
Structured and methodical way of working.
Ability to project manage processes and lead negotiations.
About JUMBO Consulting Group
JUMBO Consulting Group is a specialist consultancy, part of Turner & Townsend, focused on providing strategic supply chain development, procurement and contracts management advisory to leading investors and developers of renewable energy and infrastructure projects worldwide.
Headquartered in Copenhagen, Denmark, JUMBO has 11 global offices supporting clients developing, building and operating projects across North America, Asia-Pacific, and Europe. Through our connection with Turner & Townsend, we have access to a global network while maintaining our specialist focus on complex, transformational energy and infrastructure projects.
Your Career
JUMBO Consulting Group is driven by the vision of a more sustainable world. You, alongside your talented and like-minded colleagues, are the individuals that will make the difference. You will play an integral role in the development of critical renewable energy and sustainable infrastructure efforts on a global scale.
You will have the opportunity to work on ground-breaking energy transition projects and shape the organisation's development in the Netherlands, Europe and internationally. Enjoy a work culture that is inspiring and fosters collaboration across teams and projects, with access to further education, training and development opportunities.
Take the Next Step:
If this sounds like your next challenge, apply directly or contact Mikkel Riisgaard at mri @jumbocg.com for a detailed discussion.
By submitting your CV and application to JUMBO Consulting Group, you consent to have your personal data processed and stored in our CV database for the purpose of recruitment.
Location: USA
Company Intro
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing over
100 countries and speaking 40+ languages
. We are a well-funded startup with an enviable portfolio of clients including
Anthropic
,
Amazon
,
Microsoft
,
Poolside
,
Recraft
, and
Shopify
.
Recently, we secured strategic investment led by
Bezos Expeditions
and
Nebius Group
with participation from
Mikhail Parakhin
,
CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world:
USA
,
UK
,
the Netherlands
,
Serbia
, and more.
About the Role
Technical consultants
play a key role in our company, ensuring top-level delivery of our product, its correct configuration, and the deployment of tailored AI data solutions that meet our customers’ needs and deliver an exceptional experience working with us.
As part of this role, you will not only design and implement data labeling pipelines but also act as a trusted technical advisor for our customers - helping them understand their data needs, discover new opportunities, and build scalable AI solutions.
We are looking for a person with more than
3 years
of solid technical background, who feels comfortable working in technical environments, solving data-related tasks using Python and AI, and communicating directly with customers. You should be a confident communicator able to engage with both technical and executive stakeholders and collaborate closely with our commercial team.
Responsibilities
1. Client Ownership & Communication
Act as the primary technical point of contact for customers across technical and executive stakeholders.
Lead discovery conversations to deeply understand client goals, problems and quality criteria.
Translate client needs into clear, actionable solution designs and delivery plans.
Advise customers on best practices in data collection, data quality, evaluation, and model training workflows.
Set expectations proactively, communicate progress regularly, and manage risks and trade-offs transparently.
Identify expansion opportunities and additional ways Toloka can create value through data and AI solutions.
2. Solution Design & Delivery
Design end-to-end data solutions using Toloka’s platform, selecting appropriate components, workflows, and quality controls.
Configure data labeling components and quality controls, develop user interfaces and AI-driven tooling (e.g. agentic systems, RAGs, synthetic data generation), and integrate them into end-to-end automated pipelines for AI training and evaluation.
Run experiments and pilots to validate quality, throughput, and cost assumptions.
Lead technical execution during delivery, coordinating internal teams and external stakeholders as needed.
Ensure solutions meet agreed quality, performance, and scalability requirements.
3. End-to-End Ownership & Project Management
Own delivery outcomes holistically - including technical performance, quality, timelines, and financial efficiency.
Monitor key KPIs (e.g. throughput, quality metrics, Gross Margin, Contribution Margin) and act on deviations.
Prioritize work based on customer impact and business value.
Analyze data to identify failure modes, inefficiencies, and opportunities for improvement.
Continuously optimize solutions through iteration, automation, and adoption of new technologies.
Troubleshoot delivery, process, or technical issues in collaboration with support, infrastructure, and product teams.
Drive solutions toward stable operation with minimal ongoing maintenance.
Requirements
Core Experience
Experience as a Solution Engineer, Technical Solutions Engineer, Data Scientist, Data/Systems Analyst, or Technical Project Manager.
Proven experience owning projects end-to-end, including scoping, delivery, and stakeholder management.
Direct experience working with external customers on technical projects (requirements gathering, delivery, iteration).
Technical Skills
Strong Python skills for data manipulation (e.g. NumPy, pandas), natural language processing (e.g. NLTK, spaCy), and building lightweight web services or tools (e.g. FastAPI, Flask).
Solid understanding of ML concepts and data workflows; familiarity with LLMs and prompt engineering is a strong plus.
Experience designing multi-stage pipelines and complex systems.
Understanding of software development fundamentals: version control, testing, MVPs, iterative development etc..
Bachelor’s or Master’s degree in Data Science, ML/AI, Software Engineering, or a related quantitative field such as Physics or Applied Mathematics, with strong analytical foundations.
Ability to reason about trade-offs between quality, speed, cost, and scalability.
Communication & Ownership
Excellent English communication skills (B2+), with the ability to explain complex technical concepts to non-technical audiences.
Confidence working with data engineers, ML engineers, and researchers from leading tech companies.
Strong ownership mindset: comfortable being accountable for outcomes, not just tasks.
Ability to manage multiple projects in fast-paced, ambiguous environments.
Nice to have
Experience with crowdsourcing, expert workflows, or large-scale data labeling.
Experience working on ML training, evaluation, or agentic systems.
Familiarity with quality frameworks, audits, or data validation pipelines.
What we can offer
Full-time independent contractor engagement (B2B)
through the
Ontop
contractor platform
, working via your own company or business entity;
Flexible, fully remote schedule (
40 hours per week
);
Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts;
Projects with customers that are AI industry leaders and well-known household names;
Friendly community.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants.Please be aware:
Official Communication:
Our recruiting team will
only
contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process:
We will
never
ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings:
All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at
security@toloka.ai
and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: Città Vittoriosa, Malta; Għaxaq, Malta; Msida, Malta; Naxxar, Malta
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a highly proactive and detail-oriented
Development Team Lead
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Responsibilities
Lead and mentor the development team, providing guidance, support, and training to team members.
Oversee the entire development lifecycle for assigned work, from planning and design to implementation and deployment, based on requirements defined by the Product Owner and CTO.
Collaborate closely with the Product Owner, CTO, and other stakeholders to ensure alignment on priorities, timelines, and deliverables.
Manage team performance, including quarterly reviews, goal setting, and ongoing feedback.
Facilitate effective communication within the team and across departments to ensure smooth and predictable execution.
Identify, escalate, and help resolve delivery risks, team issues, and execution blockers while maintaining a positive and productive work environment.
Ensure adherence to agreed development processes, best practices, and coding standards.
Support continuous improvement of development workflows, tools, and team effectiveness.
Prepare and present weekly delivery status and risk reports to the CTO.
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
Minimum of 5+ years of hands on software development experience in complex platforms, such as DSPs, tracking systems, attribution platforms, or performance marketing technologies is a must.
Minimum of 5+ years of experience in people management roles, leading development teams and managing engineers’ performance, growth, and delivery. Formal training in leadership and team management is a must.
Proven experience managing senior engineers in multi system, high availability environments.
Strong understanding of the full software development lifecycle, including planning, development, QA, release coordination, and post release support.
Demonstrated experience working in organisations with clear separation between Product Ownership, Architecture, DevOps, and Development.
Ability to translate Product Owner requirements and CTO technical direction into structured, executable delivery plans.
Experience with Agile development methodologies and structured delivery frameworks.
Experience in regulated industries, including iGaming, is a strong advantage.
Strong leadership, communication, and interpersonal skills, with the ability to build long term, high trust teams.
Location: Pittsburgh, PA
Service Area:
Pittsburgh, PA
Salary
$55k - $85k
/year
based on experience
Monthly bonus based on productivity and profits /
Overtime potential
Why Work for CaptiveAire?
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.
Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission: to provide the highest quality products and service to our users at the lowest possible price
Strong commitment to the development of our employees, including continuous education opportunities like product specific training, and company developed technical videos.
We care about our employees. Safety is our number one priority within CAS. Our employees are provided with extensive safety training and given all necessary equipment to maintain safe working conditions at all times.
Key Responsibilities
Commissioning of CaptiveAire Equipment:
Verifying CAS products operate as designed by testing airflows, reviewing installations, testing product functions by connecting laptops and running automated test, and physical testing of all equipment.
Service & Repair:
Troubleshoot, diagnose, service, and repair commercial HVAC/R systems.
Maintenance:
Develop, maintain, and perform routine preventive maintenance on various commercial mechanical systems to ensure optimal efficiency and operation.
Diagnostics:
Read and interpret electrical schematics, mechanical blueprints, and technical manuals to diagnose complex system issues.
Customer Care:
Communicate clearly and professionally with facility managers, property owners, and team members regarding system status, required repairs, and maintenance recommendations.
Compliance & Safety
:
This is a safety sensitive position with strict adherence
to EPA regulations and company safety standards at all times.
Qualifications & Requirements
Experience:
Minimum 2
years of hands-on experience servicing commercial HVAC systems, or related experience.
Certifications
Valid Driver’s License with a clean driving record
(
required
)
OSHA 10 Certification (suggested)
EPA Universal Certification (suggested)
Technical Skills:
Strong understanding of single/three-phase electrical systems, ability to read commercial wiring schematics, refrigeration cycles.
Physical Demands:
Ability to lift independently, up to 50 lbs., work on ladders/roofs, tight spaces, and perform work in varied weather conditions.
Soft Skills:
Excellent troubleshooting skills, attention to detail, and strong verbal/written communication skills, and must be a safety minded individual.
Clean and Professional appearance:
Company uniforms are provided and required.
Training:
New hire training will require a 1-week course at our R&D facility located in PA. Ability to travel with be required.
Benefits Package
Stable Schedule:
Full-Time, year-round schedule
Health & Wellness:
Medical, Dental, Vision coverage; $100,000 Life Insurance and Long-Term Disability with medical election; Employee Assistance Program
Financial Benefits:
401k with employer match; Flexible Spending Account (FSA)
Time Off:
Nine (9) paid holidays; Paid Time Off (PTO) for vacation, personal, bereavement, and sick days, based upon tenure
Recognition & Rewards:
Tenure Award; Employee Referral Bonus
Company-Provided Equipment:
Uniform shirts; Safety footwear and prescription safety eyewear subsidy; Work vehicle with gas card, tools and technical equipment to include iPhone, iPad/laptop
What our employees have to say
“What I love about CaptiveAire is that we are constantly raising industry standards and at the forefront of innovation utilizing new technologies and implementing new procedures to provide the best product to our customers.”
–
Field Service Technician
“I love that CaptiveAire gives back as much as you put in. We are constantly on the rise in the industry and there is always something new to be learned.”- Field Service Technician
“I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service Technician
Learn more about CaptiveAire and our products on our website:
www.captiveaire.com
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We evaluate applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other factor prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time, we are unable to consider applicants that require sponsorship, now or in the future, for employment visa status.
#HP1
Location: București, Romania
Workplace: hybrid
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide.
But that's not all! We're not just about numbers, we're about people. With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork.
Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.
We are looking for a highly driven and execution-focused Head of Operations to lead the day-to-day performance of our Live Casino business within PlayMatrix!
This role is responsible for running a tight, efficient, and scalable live casino operation—ensuring 24/7 delivery, optimizing costs, and maximizing studio revenues. You will own operational performance across studios, workforce, and service delivery, turning strategy into disciplined execution.
What You’ll Own:
Studio Efficiency & Cost Optimization
Optimize cost structures across studios, including staffing, scheduling, and resource allocation.
Closely monitor and improve key metrics such as:
Cost per table / per shift
Staffing ratios
Studio utilization
Identify inefficiencies and implement initiatives to reduce operational costs without impacting quality.
Maximize revenue generation from live casino studios through:
Table performance optimization
Capacity utilization
Market-specific adjustments
Operational Performance & Delivery
Drive operational discipline, consistency, and reliability in game delivery.
Ensure seamless 24/7 live casino operations across all studios and markets.
Lead incident management, escalation handling, and rapid resolution processes.
Maintain clear KPIs, SLAs, and performance tracking across all operational layers.
Compliance & Risk Management
Ensure full adherence to gaming regulations, licensing requirements, and internal policies.
Partner with Compliance and Legal teams on operational governance.
Maintain strong fraud prevention and risk control practices.
Scalability & Execution
Oversight of new studio launches and High level Technical understanding of what it takes to launch a new studio
Ensure operational readiness and smooth execution of growth initiatives.
What We’re Looking For:
8+ years of experience in operations, with strong exposure to high-volume, 24/7 environments.
Experience in live casino similar real-time operations is crucial.
Proven track record in cost optimization and operational efficiency.
Experience managing large, shift-based teams.
Strong operator mindset: structured, disciplined, and results-driven.
Highly analytical, with a focus on metrics, performance, and continuous improvement.
Ability to balance cost efficiency with quality and revenue outcomes.
Hands-on leader who can dive into operational details when needed.
Strong stakeholder management across Operations, Tech, Product, and Commercial teams.
Comfortable working in fast-paced, high-pressure environments.
Here's What We Offer:
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
Benefit from two Free Fridays each year, limited to one per quarter.
3 sick leave days per year, no doctor's note required.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Access to an Employee Assistance Program through TELUS Health.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations. And did we mention our amazing office space complete with its own pool and gym?
At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!
EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.
Location: Vilnius
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
As an Android Engineer at Flo, you'll help shape the mobile experience for millions of people, and do genuinely meaningful work in women's health. Our app is trusted by 1 in 4 women aged 18–44 in the US and used across 100+ countries, with machine learning and AI powering accurate cycle predictions and personalised, medically credible health insights.
We build large-scale mobile applications with rich, intuitive interfaces - optimised for speed, accessibility and privacy. You'll join a cross-functional team working across the full mobile lifecycle, from feature ideation through to release and iteration, with real ownership over value delivery end to end.
We're not a feature factory. Our engineers are pragmatic problem-solvers who thrive in fast-moving environments and care about what they ship. You'll have genuine scope to experiment, lead ambitious product initiatives and implement solutions that matter - not just clear a backlog. Flo is a constantly evolving product, and we give our engineers the trust and autonomy to evolve it.
Your Experience
Must have:
7+ years of hands-on Android development experience, with a track record of shipping and maintaining production applications at scale
Experience building large, complex mobile applications with polished, performant UIs - ideally for global consumer audiences
Strong proficiency in Java, with solid object-oriented design principles and a keen eye for clean, maintainable code
Deep knowledge of the Android ecosystem - including platform fragmentation, UI design patterns, and delivering consistent experiences across a wide range of screen sizes and devices
Solid familiarity with Google technologies, Play Store submission processes, and Google's development guidelines
A good grasp of the full mobile product lifecycle, with practical experience working within Agile teams
Nice to have:
Knowledge of Kotlin programming language, Clean Architecture and reactive programming
An eye for UX and interaction design - you care about how things feel, not just how they work
Hands-on experience with mobile CI/CD tooling, including build, test and release automation
Experience integrating with analytics and BI systems, including A/B testing frameworks
Experience with alternative Android markets
Experience optimising data usage over mobile networks and building offline-first applications
What you'll be doing
You'll be responsible for:
Developing features using modern frameworks, libraries and in-house components - contributing to a shared codebase built to last
Delivering polished, intuitive user experiences that meet a high bar for design and usability
Maintaining and improving a continuous delivery pipeline, ensuring fast, reliable and safe releases to production
#LI-Hybrid #LI-AJ1
Salary Range - gross per month (ranges may vary based on skills and experience)
€6.500
—
€8.500 EUR
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Athens
Workplace: Hybrid
About the company:
KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe.
About the role:
We are looking for an ML Team Lead to join Kiefer Tech and lead our ML Engineering team.
In this role, you will lead the development and continuous improvement of Sophea AI, our Greek-focused Large Language Model. You will work across LLM training, fine-tuning, ASR, inference optimization, model validation, and production-grade ML systems.
Beyond the model itself, you will help shape the ML Engineering function at Kiefer Tech: define clear ownership, strengthen team workflows, raise technical standards, and ensure complex ML initiatives are delivered with accountability, clarity, and strong execution.
What you will do:
- Lead the ML Engineering team working on Sophea AI and set a clear technical direction for its development
- Own delivery across core ML workstreams, including LLM training, fine-tuning, ASR, inference optimization, model validation, and production-grade ML systems
- Build a stronger operating model for the ML function: improve workflows, clarify ownership, strengthen decision-making, and remove execution blockers
- Turn the ML roadmap into clear priorities, accountable workstreams, and measurable outcomes aligned with product and business goals
- Mentor ML engineers, develop team capabilities, and bring stronger engineering practices, tools, and research-driven approaches into the team’s daily work
What you will need:
- Proven experience leading ML Engineering teams or complex ML workstreams in high-performance, fast-moving environments
- Deep technical background in LLMs, ASR, and production-grade ML systems, including pre-training, training from scratch, fine-tuning, reinforcement learning, model validation, and performance improvement
- Strong understanding of inference optimization, model quantization, and serving frameworks such as vLLM, SGLang, NVIDIA Triton, NVIDIA Dynamo, or similar tools
- Ability to bring structure into ambiguous environments: clarify ownership, improve workflows, and drive execution across several ML workstreams
- High autonomy, strong communication skills, and the ability to follow current AI research and translate relevant tools, methods, and trends into team practice
Nice to have:
- Experience with MLOps infrastructure, model serving pipelines, GPU workload management, and experiment tracking
- Contributions to open-source ML projects or published research in AI/ML
- Familiarity with real-time inference systems or event-driven ML architectures
What is there for you:
- Compensation: highly competitive package aligned with AI talent benchmarks across Europe and the US
- Ownership: high-impact leadership role with real influence on the ML Engineering function at Kiefer Tech
- Work format: remote work option, with relocation support available for candidates open to working from our Athens office
- AI-native environment: real challenges across LLMs, ASR, GPU workloads, and advanced AI product development
- NVIDIA ecosystem: access to related conferences, certifications, internal knowledge sharing, and advanced AI infrastructure through Kiefer’s strategic collaboration
- Culture: engineering-first, high autonomy, low bureaucracy, and space to shape meaningful AI products
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
The role doesn't open for fresh grad candidates and only accept candidates with full time working experience.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
What You’ll Be Doing
Manage systematic trading strategies and manual trade execution.
Follow daily market sentiment, continuous monitor risk exposure and P&L.
Conduct post trade analysis of trading strategy's performance.
Work with developers to build and drive the continual improvement of world-class risk management and trading tools.
What We Look For In You
Degree in a relevant area (Mathematics/Physics/Engineering/Computer Science/Finance) from a top university.
Required skill in flow business
Required skill in systematic trading in crypto or traditional markets
Experience in cryptocurrency products is a plus.
Ability to work in a fast-paced environment and make rational decisions under pressure.
High attention to detail and excellent communication skills
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
#LI-ONSITE
#LI-MX1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a Senior Sales Development Representative (SDR) with 3–4+ years of B2B sales experience to drive outbound prospecting, generate qualified leads, and build a strong sales pipeline. This is a high-impact remote SDR role ideal for candidates who thrive in fast-paced environments and have a proven track record in lead generation, cold outreach, and booking high-quality meetings.
Key Responsibilities
Execute multi-channel outbound campaigns (cold calling, email, LinkedIn outreach) to generate qualified B2B leads
Identify, research, and engage key decision-makers within target accounts
Book high-quality discovery calls and product demos for Account Executives
Maintain and manage CRM systems (e.g., Salesforce, HubSpot) with accurate activity tracking
Collaborate with sales and marketing teams to optimize outreach strategies and messaging
Consistently meet and exceed KPIs including call volume, email outreach, and meeting quotas
Qualify prospects based on ICP criteria and ensure smooth handover to closing teams
Continuously refine sales scripts and outreach tactics based on performance data
Requirements
3–4+ years of experience in a B2B Sales Development Representative or outbound sales role
Proven track record in lead generation, cold outreach, and pipeline building
Strong experience with CRM tools (e.g., Salesforce, HubSpot, Pipedrive)
Excellent communication and objection-handling skills
Experience targeting decision-makers in mid-market or enterprise companies
Self-motivated, target-driven, and comfortable working in a fully remote environment
Familiarity with sales engagement tools (e.g., Outreach, Apollo, Salesloft) is a plus
Fluent English (spoken and written)
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Philippines; South Africa; Mexico; Colombia; Argentina; Honduras
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and AI.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing automation-focused company helping small and medium-sized businesses streamline operations using cutting-edge AI solutions. They specialize in deploying practical, results-driven automation systems powered by LLMs and workflow tools, while also building scalable internal infrastructure for long-term efficiency.
Job Summary
We’re hiring an AI Engineer to design, build, and deploy AI-powered automation workflows for real-world business use cases.
This is a hands-on, execution-focused role where you’ll rapidly implement solutions using tools like n8n, Go High Level, and LLM APIs—while also contributing to the development of more scalable, in-house AI systems over time.
If you’re looking for a remote AI engineering job that blends prompt engineering, automation, and system design, this role offers strong growth potential and meaningful impact.
Key Responsibilities
Build and deploy AI automation workflows using tools like n8n, Zapier, and Go High Level
Integrate and optimize LLM APIs (OpenAI, Claude, etc.) for business use cases
Quickly deliver functional automation systems for client requirements
Design and improve internal AI infrastructure to reduce reliance on third-party tools
Debug, test, and refine workflows for performance and reliability
Collaborate with an operations/project manager to gather requirements and iterate on solutions
Continuously explore new AI tools and frameworks to improve system capabilities
Requirements
Proven experience working with LLMs and AI APIs (e.g., OpenAI, Claude)
Strong understanding of automation tools such as n8n, Zapier, Go High Level, or similar platforms
Ability to balance rapid implementation with long-term system scalability
Solid problem-solving skills with experience debugging workflows and integrations
Experience connecting APIs, webhooks, and third-party tools
Clear and professional English communication skills
Bonus: Experience with Python, backend systems, or building custom AI pipelines (e.g., RAG systems)
Benefits
💰 Competitive salary based on experience and location
🌎 Fully remote role with flexible work environment
🚀 Work on cutting-edge AI automation projects with real business impact
📈 Strong growth opportunity into senior AI / systems roles
🧠 Exposure to LLMs, prompt engineering, and scalable AI system design
🤝 Direct collaboration with a fast-moving, high-performance team
Location: Lagos, Nigeria
Who we are
We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
We are the place for you, if
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
We are currently seeking to employ a Contact Center Team Lead to lead and support our contact center team in maintaining a balance between company policy and customer benefit in decision making. You will help to continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
1. Team Leadership & Performance Management
· Lead, coach, and develop a team of customer service agents to achieve defined KPIs (AHT, FCR, CSAT, SLA adherence)
· Monitor individual and team performance, providing real-time feedback and structured coaching
· Drive a high-performance culture with clear accountability and continuous improvement
2. Service Delivery & Operational Excellence
· Ensure consistent achievement of service level targets across all channels (calls, email, chat, social media)
· Identify service gaps and implement corrective actions to improve response and resolution times
· Optimize workforce utilization in collaboration with workforce management to align with demand patterns
3. Customer Experience & Quality Assurance
· Maintain high standards of customer interaction quality and professionalism
· Analyze customer feedback and complaints to identify root causes and drive service improvements
· Ensure adherence to company policies, regulatory requirements, and service standards
4. Reporting & Insights
· Track, analyze, and report on key performance metrics and trends
· Translate operational data into actionable insights and recommendations for management
· Prepare and present performance updates to senior stakeholders when required
5. Process Improvement & Collaboration
· Identify process inefficiencies and work with cross-functional teams to implement improvements
· Support initiatives aimed at enhancing customer journey and reducing friction points
· Act as a liaison between the client service team and other departments (Operations, Product, Risk)
Requirements
Requirements
· 4–7 years of experience in customer service/contact center operations
· At least 2 years in a supervisory or team lead role
· Experience in financial services or fintech is an advantage
Preferred:
· Strong detail orientation and communication/listening skills.
· Willingness to work a flexible schedule and occasional overtime when needed.
Core Competencies
Strong leadership and coaching skills
Data analysis and problem-solving capability
Excellent communication and stakeholder management
Ability to perform in a fast-paced, high-growth environment
High level of professionalism, ownership, and accountability
This job is perfect for you if you
· Enjoy adding structure and developing approaches to ambiguous problems
· Are a self-starter, take initiative, work collaboratively, and can self-manage in ambiguity
· Have excellent verbal and written communication skills
· Are excel and numbers-savvy and very detail oriented
You will not enjoy this job if you
· Work best in structured, hierarchical settings
· Require clear, pre-set deliverables and constant direction
· Are used to working in/with a large team
Benefits
You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Location: Alabama - Remote
Private practice with no doors and no overhead.
BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
$350 first client bonus*
— Earn when you see your first insurance client within 30 days of applying.
Increased hourly compensation.
Therapists can now earn up to
33% more per session for insurance clients.
$650 Health Benefit Stipend:
Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
No insurance headaches. No clawbacks. No payment delays. We handle everything — you get paid weekly for every session.
Increase Caseloads:
70% of clients use insurance, helping you build and sustain a strong caseload.
Additional Benefits
Work from the comfort of home (fully remote)
Flexible schedule – you set your own hours.
Free access to
390+ CEU courses
Free BetterHelp membership
for self-care
Additional bonuses & incentives for high performers
Zero overhead:
No fees are collected from the therapist, ever.
Autonomy over clinical decisions
Access and connect with our community of over 30,000 therapists
We’re Looking For
LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens.
Requirements:
3+ years of mental health counseling experience
Master’s or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy
Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision.
U.S. residency, private workspace, reliable internet, and liability insurance
A private and professional environment for conducting sessions.
Excellent written communication.
Must have professional liability insurance.
Reliable Internet connection.
Currently residing in the US.
NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor).
Alabama - Remote
Kuala Lumpur, Malaysia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.