Location: New York, NY (HQ); Remote (Canada); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Getting paid is still one of the most manual parts of running a business. Finance teams chase invoices over email, match payments to invoices by hand in spreadsheets, and close the books late because cash data is scattered across banks, payment processors, and ERPs.
Ramp's Accounts Receivable team is building the system that automates all of it, from the moment an invoice is sent to the moment cash is reconciled in the general ledger. We own the full receivables lifecycle: invoicing, collections, payments, cash application, and accounting sync.
We're looking for a senior backend engineer to own core pieces of that system. The work sits where hard engineering problems meet real money: matching messy payment data to the right invoices, keeping ledgers correct to the cent, and syncing reliably with the accounting systems our customers depend on. You'll own projects end to end, from design through production, and work closely with product and design to turn complex finance workflows into software that just works.
WHAT YOU’LL DO
- Build the payment-matching systems that automatically apply incoming ACH, wire, card, and check payments to the right invoices, even when payment details are incomplete or inconsistent
- Design accurate data models where every dollar is traceable from invoice to payment to general ledger
- Build two-way integrations with ERPs like NetSuite and QuickBooks that stay consistent through retries, partial failures, and edits on either side
- Build collections workflows that help businesses get paid faster without hurting their customer relationships
- Own projects from problem definition and technical design through launch, monitoring, and iteration
- Raise the engineering bar through design reviews, code reviews, and mentorship
WHAT YOU’LL NEED
- Product sense: you care about the customer problem, not just the ticket, and you push back when the spec is wrong
- Experience designing and operating production backend systems, including APIs, data models, and asynchronous workflows
- Strong system design judgment and the ability to balance speed, correctness, reliability, and simplicity
- A track record of independently owning complex projects and shipping high-quality software
- Strong communication skills and a collaborative approach to technical decisions
NICE TO HAVES
- Experience with invoicing, billing, payments, accounting, or other financial workflows
- Experience building integrations that keep data consistent across systems
- Experience improving reliability and operational visibility in a growing product
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридseniorNew York, NY (HQ); Remote (Canada); Remote (US); Relocation expense coverage to NYC or SF (if needed)
Location: Remote USA
Workplace: remote
ABOUT XSOLLA
Xsolla is a global video game commerce company headquartered in Los Angeles. It helps developers from indie to AAA fund, distribute, market and monetize their games, and acts as merchant of record for 1,500+ developers worldwide. For more information, visit xsolla.com.
The role
We are hiring a
Software Engineer, Web3
for
Xsolla
ZK
,
Xsolla
's Web3 ecosystem on a zkSync-based L2. It includes:
smart wallets built on account abstraction;
SDKs that game studios and partners use to bring players on-chain;
infrastructure backend services for tokenizing in-game items and currencies;
ecosystem dApps: a
DEX
, an
NFT
marketplace and an auction.
This is a senior fullstack role: you work across backend, frontend and smart contracts.
WHAT YOU WILL OWN
Features end to end: backend, frontend and production
The on-chain / off-chain architecture of your product: what lives in contracts, what lives in services, and how the two stay consistent. You make these decisions and justify them in writing
Security and correctness of what you ship: signing flows, interactions with contracts that hold user assets, keys and secrets
Production operation of your services, as part of the team's on-call rotation
WHAT YOU WILL DO
Build backend services in Go and TypeScript: chain indexing, transaction relaying, event processing, APIs for dApps and SDKs
Build infrastructure backend services for tokenizing in-game items and currencies
Build dApp frontends in React: wallet connection, transaction signing, on-chain state in the UI
Integrate smart wallets into products: accounts, paymasters, bundlers
Develop SDKs used by game studios and partners
Monitor services and contracts in production and take part in on-call
Review code
Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively
Required
Experience
5+ years of commercial software development, with senior-level production experience across backend and frontend
dApps that you shipped to production and maintained
Web3 libraries and wallets
viem and wagmi in production: clients and transports, contract reads and writes with typed ABIs, event subscriptions, wagmi hooks and connectors, caching and invalidation of on-chain state
How wallet signers work: EOAs, browser and embedded wallets, smart accounts; personal_sign (EIP-191) and typed data (EIP-712); the EIP-1193 provider; network switching
Hands-on experience with smart wallets: UserOperations, gas sponsored via paymasters, signature validation for contract accounts (ERC-1271)
Backend
Go and TypeScript (Node.js) for production services
Processing on-chain events: idempotency, reorg handling, retries
Asynchronous messaging and event-driven design (Kafka, RabbitMQ or
NATS
): delivery guarantees, ordering, reprocessing
Relational databases (PostgreSQL) and caching (Redis)
Designing REST and gRPC APIs: versioning, backward compatibility
Frontend
React and TypeScript: rendering model, state management, performance
Web security fundamentals:
XSS
,
CSRF
,
CSP
, safe handling of signatures and keys in the browser
Smart contracts
Reading and understanding Solidity contracts and the
EVM
(storage, gas, call semantics, proxy upgrade patterns, access control) well enough to integrate with them safely and review changes
Common contract vulnerability classes (reentrancy, front-running /
MEV
, oracle manipulation, signature replay) and how they affect the off-chain side
Operations
Containers and orchestration (Docker, Kubernetes) at the level of deploying and debugging your own services
Observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts): metrics, logs, tracing and alerting for services and contracts; diagnosing incidents in production
Engineering practices
Testing: unit, integration, E2E
Git, CI/CD (GitLab CI or similar)
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
Spoken English at B2 level or higher
Nice to have
zkSync /
ZK
Stack and the specifics of the
zk
-rollup stack
Designing, writing and testing smart contracts in Solidity with Foundry; deploying and upgrading them safely
Building ERC-4337 infrastructure yourself (bundlers, paymasters); EIP-6963, EIP-5792
DeFi:
DEX
and
AMM
mechanics
NFTs and marketplaces: ERC-721, ERC-1155, auction mechanics
L2 infrastructure: running nodes, indexers, bridges
Designing SDKs for external developers
Gaming domain experience
HOW WE WORK
Decisions in writing. Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We discuss the document, not a blank whiteboard.
AI is part of everyday engineering. We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call. Your background, your motivation and the role.
Technical interview. Built directly on the What you will own and Required sections above. We won't ask about anything this posting doesn't promise.
Bar raiser. An engineer from outside the hiring team checks that you raise the overall engineering bar.
THE TEAM
You will work alongside product managers, designers, smart contract, backend and frontend engineers, QA and DevOps.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote (worldwide)
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Contract: Employment agreement (entity or EOR arranged per candidate location)
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: Russia
Workplace: remote
ABOUT XSOLLA
Xsolla is a global video game commerce company headquartered in Los Angeles. It helps developers from indie to AAA fund, distribute, market and monetize their games, and acts as merchant of record for 1,500+ developers worldwide. For more information, visit xsolla.com.
The role
We are hiring a
Software Engineer, Web3
for
Xsolla
ZK
,
Xsolla
's Web3 ecosystem on a zkSync-based L2. It includes:
smart wallets built on account abstraction;
SDKs that game studios and partners use to bring players on-chain;
infrastructure backend services for tokenizing in-game items and currencies;
ecosystem dApps: a
DEX
, an
NFT
marketplace and an auction.
This is a senior fullstack role: you work across backend, frontend and smart contracts.
WHAT YOU WILL OWN
Features end to end: backend, frontend and production
The on-chain / off-chain architecture of your product: what lives in contracts, what lives in services, and how the two stay consistent. You make these decisions and justify them in writing
Security and correctness of what you ship: signing flows, interactions with contracts that hold user assets, keys and secrets
Production operation of your services, as part of the team's on-call rotation
WHAT YOU WILL DO
Build backend services in Go and TypeScript: chain indexing, transaction relaying, event processing, APIs for dApps and SDKs
Build infrastructure backend services for tokenizing in-game items and currencies
Build dApp frontends in React: wallet connection, transaction signing, on-chain state in the UI
Integrate smart wallets into products: accounts, paymasters, bundlers
Develop SDKs used by game studios and partners
Monitor services and contracts in production and take part in on-call
Review code
Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively
Required
Experience
5+ years of commercial software development, with senior-level production experience across backend and frontend
dApps that you shipped to production and maintained
Web3 libraries and wallets
viem and wagmi in production: clients and transports, contract reads and writes with typed ABIs, event subscriptions, wagmi hooks and connectors, caching and invalidation of on-chain state
How wallet signers work: EOAs, browser and embedded wallets, smart accounts; personal_sign (EIP-191) and typed data (EIP-712); the EIP-1193 provider; network switching
Hands-on experience with smart wallets: UserOperations, gas sponsored via paymasters, signature validation for contract accounts (ERC-1271)
Backend
Go and TypeScript (Node.js) for production services
Processing on-chain events: idempotency, reorg handling, retries
Asynchronous messaging and event-driven design (Kafka, RabbitMQ or
NATS
): delivery guarantees, ordering, reprocessing
Relational databases (PostgreSQL) and caching (Redis)
Designing REST and gRPC APIs: versioning, backward compatibility
Frontend
React and TypeScript: rendering model, state management, performance
Web security fundamentals:
XSS
,
CSRF
,
CSP
, safe handling of signatures and keys in the browser
Smart contracts
Reading and understanding Solidity contracts and the
EVM
(storage, gas, call semantics, proxy upgrade patterns, access control) well enough to integrate with them safely and review changes
Common contract vulnerability classes (reentrancy, front-running /
MEV
, oracle manipulation, signature replay) and how they affect the off-chain side
Operations
Containers and orchestration (Docker, Kubernetes) at the level of deploying and debugging your own services
Observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts): metrics, logs, tracing and alerting for services and contracts; diagnosing incidents in production
Engineering practices
Testing: unit, integration, E2E
Git, CI/CD (GitLab CI or similar)
AI-assisted engineering
Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository
English
Spoken English at B2 level or higher
Nice to have
zkSync /
ZK
Stack and the specifics of the
zk
-rollup stack
Designing, writing and testing smart contracts in Solidity with Foundry; deploying and upgrading them safely
Building ERC-4337 infrastructure yourself (bundlers, paymasters); EIP-6963, EIP-5792
DeFi:
DEX
and
AMM
mechanics
NFTs and marketplaces: ERC-721, ERC-1155, auction mechanics
L2 infrastructure: running nodes, indexers, bridges
Designing SDKs for external developers
Gaming domain experience
HOW WE WORK
Decisions in writing. Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We discuss the document, not a blank whiteboard.
AI is part of everyday engineering. We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work.
HOW WE HIRE
Intro call. Your background, your motivation and the role.
Technical interview. Built directly on the What you will own and Required sections above. We won't ask about anything this posting doesn't promise.
Bar raiser. An engineer from outside the hiring team checks that you raise the overall engineering bar.
THE TEAM
You will work alongside product managers, designers, smart contract, backend and frontend engineers, QA and DevOps.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Remote
Employment Type: Full-time
Schedule: 10:00–19:00 (flexible)
Contract: Employment agreement (entity or EOR arranged per candidate location)
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: Paris, France
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Paris. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in English and French
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €115,000-€128,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Kaunas
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT YOUR TEAM
Eneba’s Commerce team is hiring a Commerce Operations Specialist to keep our catalogue growing and our supplier stock accurate. As our product range expands, this role takes on a significant share of that work and owns it day to day.
This is a hands-on operational role. What matters most: speed, accuracy, and a willingness to learn.
RESPONSIBILITIES
You will keep the product catalogue and supplier stock correct and moving. Day to day:
- Upload new products to the catalogue and work through the product backlog
- Revise existing products so listings stay accurate
- Relaunch products from suppliers
- Check and maintain supplier balances
- Handle bulk stock for B2B
- Take operational requests from the Commerce team and keep them moving
- Automate parts of your own work where you can (Excel, Claude)
Deciding prices, negotiating with suppliers and building scrapers stay with other people on the team.
REQUIREMENTS
- You are comfortable with Excel or Sheets: you can sort, filter, clean and compare data without help
- You are accurate with numbers and fine with repetitive work
- You think and move quickly, and pick up new tools fast
- You want to learn and grow, and you are happy to work on-site in Kaunas
- 1-2 years in e-commerce, marketplace or catalogue operations would be ideal. If you are early in your career and have strong Excel and real drive, apply anyway.
NICE TO HAVE
- Familiarity with AI tools such as Claude
- Experience building simple automations for your own work
WHAT IT’S LIKE TO WORK AT ENEBA
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
#LI-DNP
Location: Brazil
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Our VIP team supports the firm's highest-value private clients across the Payward ecosystem: high-net-worth individuals (HNWIs) who expect a premium, secure, and highly tailored experience. We ensure Kraken remains the platform of choice for VIPs by delivering white-glove relationship management, personalized trading enablement, and high-impact benefits.
We are looking for a Senior VIP Relationship Manager, LATAM to help us scale our VIP client book and growth across the region. This is a hybrid role: part white-glove relationship management, part growth and business development. You'll build Kraken's presence inside LATAM's VIP trading and investor communities, run local marketing and events, and source new whale relationships.
We're looking for someone who isn't afraid to be bold, can build and scale initiatives from the ground up, and is humble enough to fail fast and move on to the next challenge. If you thrive in ambiguity and can operate in a fast-paced, scrappy environment, this role is for you.
THE OPPORTUNITY
- Serve as the trusted point of contact for Kraken and Payward’s top private clients across LATAM, delivering consistent, high-quality white-glove service and building deep, durable relationships.
- Own the regional VIP book end to end: onboarding, tier progression, retention, and proactive intervention on at-risk and lapsing clients.
- Build lasting relationships that grow AOP, net deposits, and trading volume, your primary KPIs, by becoming the partner clients trust with more of their capital and activity over time.
- Bring Kraken's private client and VIP offerings to market locally, including yield and earn campaigns, lending against tokenized equities and crypto collateral, OTC execution, and structured private-client benefits, ensuring they remain impactful and competitive against regional exchanges and desks.
- Source and convert new HNWI relationships through direct outreach, referrals, and introducer networks, from crypto-wealthy individuals and family offices to the principals of trading firms, OTC desks, miners, and project treasuries.
- Get inside LATAM's VIP trading communities: private trading groups, investor clubs, KOL and trader networks, and closed-door investor groups. Be the Kraken face those communities know and trust.
- Design and run local marketing and events (VIP dinners, trader meetups, conference-adjacent programming, and co-marketing with regional partners and KOLs) in partnership with our Marketing and Regional teams.
- Build and manage introducer and referral partnerships that produce a repeatable pipeline of qualified private clients.
- Act as Payward’s ear on the ground: competitive intelligence on regional exchanges, product gaps that cost us whale business, and the local narratives that move capital.
- Partner with Product, Marketing, Compliance, Banking, and Client Service to champion new efforts that drive private client growth and loyalty, and to make sure every play you run is inside Kraken's licensing and compliance perimeter.
WHAT YOU BRING
- 5+ years of experience in relationship management, account management, private banking, brokerage, or private client sales, including at least 2 years in the crypto space, with a track record of working with HNWIs.
- An existing, personal network among LATAM's crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities in Brazil, Mexico, Argentina, Colombia, or Chile.
- Demonstrated ability to originate business, not just service it. You have personally brought in clients, run events, or built a community presence that produced measurable pipeline.
- Deep understanding of trading product solutions, including spot, margin, and futures trading, as well as OTC trading, lending, and yield/earn products. Familiarity with how deposits and client balances drive an exchange's lending economics is a strong plus.
- Comfort operating in a regulated environment across multiple LATAM jurisdictions, and the judgment to know when to involve Compliance early.
- Highly data-driven, with expertise in analyzing KPIs such as assets on platform, net deposits, trading volume, and client portfolio revenue.
- Ability to be scrappy, bold, and unafraid to explore alternative and creative solutions to achieve results.
- Deep knowledge of cryptocurrency ecosystems, their players, frameworks, and market dynamics beyond just blue-chip tokens, including how local on/off-ramps and stablecoin flows shape client behavior in the region.
- Skilled at building meaningful partnerships with internal and external stakeholders at all levels and across diverse backgrounds.
- Willingness to travel up to 30% across the region for client meetings, events, and conferences.
- Based in Brazil and native or near-native Portuguese plus fluent English required. Spanish is a strong plus.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
Checkout.com are actively looking for an enthusiastic and talented Senior Sales Manager to join our Commercial Team in London to drive rapid growth for our revolutionary Card Issuing solution. We need a high-achieving individual to help global enterprises launch modern card programs—from virtual cards for travel intermediaries to physical cards for BNPL.
If you are a driven and focused salesperson with a proven track record of selling cutting edge issuing solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivalled uncapped recurring commissions plan.
Reporting to the Director, the Senior Sales Manager will handle multiple sales cycles, always ensuring a high conversion rate and outperforming the sales targets.
Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets through personal drive.
HOW YOU’LL MAKE AN IMPACT
- Pipeline Growth: Identify the most promising clients and grow a healthy pipeline for card issuing across various verticals.
- Solution Selling: Sell our issuing products to travel intermediaries and fintech clients through outbound techniques.
- Consultative Expert: Help prospects evaluate Checkout.com, handling detailed questions about our product capabilities, serving as a consultant and industry expert.
- Proposal Management: Prepare thorough presentations and proposals that highlight the ROI of switching to a modern issuer.
- Full Cycle Orchestration: Lead the entire Sales process, acting as the main point of contact for clients and internal stakeholders.
- Collaboration: Partner with other Sales team members to share best practices, key business insights and industry trends
- Market Intelligence: Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information
WHAT WE’RE LOOKING FOR
- Experience: 5+ years of Sales experience, with at least 3 years specifically within Payments or Card Issuing.
- Network: A solid network of potential prospects and partners.
- AI & Productivity: Proficient in leveraging AI-powered sales tools to augment prospecting and analyze deal intelligence to accelerate the sales cycle.
- Technical Passion: Tech-savvy with a passion for how technology is transforming finance.
- Business Acumen: Solid understanding of financial factors, including interchange mechanics and card scheme products.
- Soft Skills: Exceptional communication and negotiation techniques, with the ability to navigate complex, multi-stakeholder deals.
- Tools: Knowledge of Salesforce and a highly organized approach to prioritizing shifting workloads.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - Europe Time Zones; Ukraine; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
Some of the biggest mobile apps and games on the planet trust us with their growth. But behind every top-charting app, there’s a visual engine that turns attention into downloads.
We are expanding our design team and looking for a Graphic Designer to join SplitMetrics Growth Services team.
You won’t just "make things look pretty” or redesign the same button for months. This is a fast-paced, high-impact agency role. You will be working directly with diverse international clients, shaping the visual presence of apps and games across global app stores.
We need a technically strong visual performer who understands marketing psychology, owns their Figma workflows like a pro, and acts as a strength multiplier.
YOUR MISSION & IMPACT
- Craft high-converting assets: design store visual architectures - screenshots, CPP, app icons, app promo banners for iOS and Android apps.
- Build high-performance ad creatives: turn ideas into bold ad banners and visual concepts across Meta, TikTok, and other platforms.
- Translate strategy into visual systems: work side-by-side with our ASO and UA teams to convert hypotheses and marketing goals into visual stories that drive downloads.
- Elevate team quality: help to level up overall design quality - share best practices, mentor junior team members, and help establish scalable design frameworks.
- Keep production bulletproof: maintain clean design systems and component libraries in Figma to keep master files scalable and frictionless for the whole team.
WHAT WE’RE LOOKING FOR
- 4+ years of proven experience in visual/graphic design within agency environments or fast-growing digital/marketing teams.
- Strong command of composition, visual hierarchy, typography, layout balance, color theory, and working with texts & visual effects.
- Mastery of marketing assets creation: hands-on experience creating materials, understanding or creation of store graphics is a major plus.
- Advanced Figma/Sketch user: you know Figma inside out - auto-layouts, components, variants, and efficient workflow hacks are second nature to you.
- Proficiency in Adobe products for complex photo editing, key visual creation, and retouching.
- Marketing & conversion mindset: you understand why a design works, how visual hierarchy directs user attention, and how hooks impact conversion rates.
- Self-organized & team player: highly organized in your own workflows, proactive in taking ownership, and natural at collaborating with and uplifting peers.
- AI workflow: familiarity or hands-on experience with AI design tools to speed up moodboarding, concepting, and asset generation.
- English proficiency: B1+ (smooth written and spoken communication with international teams).
NICE TO HAVE
- Illustrative & 3D skills: custom 2D illustration or basic 3D rendering.
- UI/UX foundations: understanding mobile app interface logic to extract the best visual hooks for marketing layouts.
- Experience in the gaming industry - ability to create assets from scratch.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the Role
Operating Principals are Higgsfield’s general problem solvers. They work directly with the CEO and senior executives on the company’s key initiatives — owning several projects at a time, with no fixed lane: a new market this month, a broken process or a stalled product launch the next. The job is to take an undefined problem from zero to a working outcome, hand it off, and move to the next one.
What You’ll Be Doing
- Identifying new growth and revenue opportunities across products, markets, and partners.
- Building and optimising processes that can scale with a company growing this fast.
- Leading and executing priority company initiatives end to end — analysis, decision, execution, follow-through.
- Pulling engineering, product, growth, and partnerships into one plan and unblocking whatever stalls.
- Preparing the numbers, models, and one-pagers behind leadership, board, and investor decisions.
Scope
- Based in San Francisco, with regular trips to Almaty and travel to partners and markets as projects require.
- Direct access to the CEO; high ownership, minimal process — no team underneath, no playbook.
What You’ll Need
- A degree from a top-tier university — ideally STEM or another highly quantitative field.
- A track record of outstanding achievement in several different areas — olympiads, case competitions, elite scholarships, building something that worked.
- 3–5 years of experience, including at least 2 years in a top-tier strategy consultancy, investment bank / PE, Big Tech, or a fast-growing global technology company.
- Experience working abroad, as an expat, or inside a global organisation as a non-native speaker.
- A solid track record of taking ownership and leading complex projects end to end.
- The ability to break complex problems into smaller, actionable ones and enjoy working with data.
- Writing and presenting at a level that goes straight to the board or a Fortune 500 partner without editing.
- Natural curiosity, speed, and a will to make an impact.
- Right to work in the US; based in San Francisco or ready to relocate.
Nice to Have
- A chief-of-staff, founder’s-office, or BizOps stint after consulting / banking.
- Hands-on experience with SQL, Python, or Gen AI tooling.
- Background in AI, consumer tech, or media.
Screening / Interview Topics
- Hardest Problem Owned – an ambiguous project taken from zero to outcome, and what the candidate personally did
- Cross-Functional Delivery – moving engineering, product, and business teams without formal authority
- Analytical Depth – building and defending a model or business case under time pressure
- Executive Communication – a board deck, investor update, or CEO memo they wrote themselves
- Pace & Ambiguity – handling a priority flip mid-project
What We Offer
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, or other office benefits.
Location: City of Johannesburg, Gauteng
Workplace: hybrid
As Financial Markets Analyst, South Africa, you’ll create clear, accurate and engaging content about financial markets for a South African audience. You’ll explain market movements, macroeconomic events and product concepts in a way that retail clients, media partners and internal stakeholders can easily understand.
The role combines market analysis, writing and education. You’ll work closely with the Brand, Communications, Marketing, Commercial, Legal and Compliance teams to make sure everything we publish is accurate, balanced, client-centric and appropriate for a regulated financial services environment.
This is a content, education and market-commentary role. It doesn’t involve giving advice, managing portfolios, dealing or making trade recommendations, and all content must stay in line with Capital.com’s execution-only, non-advisory model.
Capital.com South Africa is an Authorised Financial Services Provider and an FSCA-approved Over-the-Counter Derivative Provider.
Responsibilities:
• Produce regular market commentary across major asset classes, including indices, equities, commodities, foreign exchange, crypto assets and key macroeconomic themes.
• Prepare and contribute to written content for publication, including market updates, educational articles, explainers, and website content.
• Create educational content that helps clients understand financial markets, CFDs, leverage, margin, risk management concepts and platform/product mechanics.
• Work with Compliance to ensure market commentary and educational content meet applicable regulatory, financial-promotion and brand standards.
• Monitor market news, economic calendars and relevant local/international developments to identify timely content opportunities.
• Collaborate with central content, brand and communications teams to adapt global market themes for the South African audience.
• Maintain a consistent tone of voice: clear, balanced, factual, risk-aware and suitable for a regulated, execution-only business.
Requirements:
• 3-5 years' experience in financial markets content, brokerage education, market research, fintech, trading education or a related financial-services environment.
• Bachelor's degree in Finance, Economics, Commerce, Investment Management, or a related field.
• Strong understanding of financial markets, including FX, indices, equities, commodities, macroeconomic data, market sentiment and derivative products such as CFDs.
• Excellent writing ability, with experience producing clear and publishable financial markets content for external audiences.
• Good judgement in distinguishing general market commentary and education from advice, recommendations, trading signals or personalised guidance.
• Comfortable supporting media-facing activity, including preparation for seminars, webinars, podcasts, video content or written Q&A.
• Fluent in English.
Advantageous:
• SAIFM / RPE modules, particularly Introduction to Financial Markets, Regulation and Ethics, or Derivatives.
• RE5 regulatory exam.
• Additional South African language skills would be beneficial but are not essential.
Local market knowledge:
• Understanding of the South African financial-services landscape, retail investor behaviour and local media environment.
• Awareness of FSCA expectations for financial promotions, fair client communication and conduct risk in financial-services marketing/content.
What will you get in return:
• Competitive Salary:
We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony:
Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off:
Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program:
Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits:
From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland:
Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days:
Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Location: Kazakhstan; Poland; Remote - Europe; Serbia; Montenegro
Workplace: Remote
P2P.org http://P2P.org is the largest institutional staking provider with a TVL of over $10B and a market share exceeding 20% in restaking.
We are continually focused on researching and improving our infrastructure to extract maximum APR while enhancing security. For instance, in ETH and SOL, our NRR is on average 10% higher than the market, and in DOT, it's 20% higher.
We also place significant focus and resources on launching new networks such as TON, Avail, Monad, Babylon, Story, Berachain, and others, along with yield products. From restaking, where we are the largest operator with a 20+% market share, to yield aggregators on stablecoins.
Our clients include BitGo, Copper, Crypto.com http://Crypto.com, Ledger, ByBit, Bitget, OKX, HTX, Bitvavo, SBI, and others, who choose us for our client-centric approach and extensive product line from unified API to widgets and custom dApps.
We are also actively expanding our product line, exploring RWA, data, yield, and service products for banks, exchanges, custodians, and wallets.
P2P.org http://P2P.org unites talented individuals globally.
Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance's future.
P2P.org http://P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.
Key Responsibilities:
- Prediction market & trading terminal design: Design intuitive, high-performance trading interfaces, including dashboards, charts, order books, and trading workflows.
- Web & App Design: Own the end-to-end UI/UX design of web and mobile applications, from initial concepts and wireframes to polished, production-ready interfaces.
- Social Media & Marketing Creatives: Create engaging visuals for social media, marketing campaigns, product launches, and other promotional materials.
- Design System: Build and maintain a consistent visual identity and scalable design system across all digital products.
- Cross-functional Collaboration: Work closely with founders, product managers, and developers to translate business requirements into effective design solutions.
- Design Ownership: Take full ownership of design decisions, present and justify your solutions, incorporate stakeholder feedback, and continuously improve the user experience.
At P2P.org http://P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true!
- Fully remote
- Full-time contractor (Indefinite-term Consultancy Agreement)
- Competitive salary level in $ (we can also pay in crypto)
- Paid vacation and sick leave
- Well-being program
- Mental Health care program
- Compensation for education, including foreign language & professional growth courses
- Equipment & co-working reimbursement program
- Overseas conferences, community immersion
P2P.org http://P2P.org is committed to providing equal opportunities. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.
Location: Limassol Cyprus
Workplace: OnSite
About Scorewarrior.
We're a game developer and publisher from Cyprus with one single game in the 4x strategy genre: Total Battle. We're a one-game company on purpose, because in everything we do, we focus
We are currently concentrating on two major goals:
- To make our game #1 in its genre.
- To make our company the best place to work on games.
And we're far from there; we still have a lot of work to do.
That's why we need you.
Let's dive in.
As our Senior 3D Artist you will create video creatives for Total Battle's performance marketing. Your goal will be to turn creative concepts into engaging gameplay videos that attract new players.
This isn't a role where you simply execute a ready-made brief. You'll take a concept or mechanic, figure out how to bring it to life, build the scene and gameplay logic, and take it all the way to the final video.
Key responsibilities.
- Create 3D video creatives for Total Battle using Unreal Engine, as well as Houdini, Cocos, or Unity where appropriate.
- Build new gameplay mechanics and logic from scratch within a production cycle of up to 8 working days.
- Develop and write gameplay scenarios based on a concept or mechanic.
- Build and polish scenes, including lighting, composition, animation, and visual design.
- Use your technical skills and new tools to continuously improve the quality and speed of creative production.
You could be a great fit for this position if:
- You have strong hands-on experience with Unreal Engine/Houdini and Blueprints.
- You have a solid 3D foundation, including animation, lighting, composition, basic modelling, and rigging.
- You have experience creating marketing creatives for mobile games and a portfolio to show us.
- You have a basic understanding of game design and can turn an idea into engaging gameplay.
- You're comfortable working independently and figuring things out without a detailed brief.
- You care about the performance of your creatives, not just delivering the final result.
- You're constantly learning and looking for ways to improve your skills and workflow.
- You use AI tools such as Claude Code, Codex, and other GenAI tools in your work.
- You play and love video games.
- Experience with Cocos, Unity, Niagara, or programming languages would be a plus.
Why Scorewarrior?
- Work with a product you love: Total Battle is more than just a job; it's a passion project.
- Join a highly skilled team: We're a nerdy group of talented individuals who love what we do.
- Make a real impact: Your work will directly contribute to bringing new players into Total Battle and getting us closer to that number-one app store spot.
- Stability: Start working with a stable three-year contract with the potential to extend it to infinity and beyond.
- An excellent remuneration package, including a 13th salary.
- Full-coverage relocation for you and your family to Cyprus (Limassol).
- Private health insurance for you and your family members.
- A monthly pre-school, school, and university allowance for employees' children.
- Lunch compensation.
- A sports and fitness allowance.
- Personal development opportunities paid for by the company: professional and language courses, books, etc.
- Bonuses for outstanding results, years worked, getting married, and the birth of a child.
- Monthly office parties and epic annual offsite company birthday and Christmas parties.
Do you accept the challenge?
Apply today!
Location: Belgrade, Serbia; Tbilisi, Georgia
Workplace: remote
AI Digital is looking for an Information Security Specialist to take on a core operational role within our growing security team. Reporting directly to the Head of Security, you will take ownership of day-to-day execution across key operational domains—including endpoint protection, access management, vulnerability management, event monitoring, incident response, email security and employee awareness programs.
Responsibilities:
Monitor MDM and EDR coverage: device inventory, policy compliance, gap identification, escalation to IT Ops.
Triage EDR alerts: initial assessment, isolation where needed, escalation.
Monitor inactive and privileged accounts across Google Workspace and key SaaS platforms.
Track MFA coverage, maintain metrics, escalate deviations.
Vulnerability Management.
Assist with endpoint patching; notify IT Ops and DevOps on critical CVEs.
Monitor baseline security alerts in Google Workspace and EDR; assist with event triage, escalation by severity, and log maintenance.
Review phishing reports (analysis, email isolation, user notification) and manage blocking policies in Google Workspace.
Administer KnowBe4: training modules, phishing simulations, department-level metrics.
SaaS Vendor Management.
Support security incident handling from the security team side: escalation, timeline tracking, incident log.
Participate in the SOC 2 certification process.
Help prepare responses to security sections of questionnaires from current and prospective clients.
2–4 years in information security or a related field (IT, DevOps with a security focus).
Hands-on experience working with SaaS platforms from a security or administration perspective.
Understanding of core concepts: access management, vulnerability management, endpoint protection, event monitoring.
Experience with MDM solutions.
Experience with EDR.
Ability to take on a task without a defined process and drive it to completion.
Some processes will need to be built from scratch — we'll support you through that.
Comfortable coordinating with cross-functional teams: setting requirements, following up on execution.
Nice to have:
Google Workspace administration.
Security awareness platforms (KnowBe4 or equivalent).
Involvement in a SOC 2 or ISO 27001 certification process.
Familiarity with CIS Controls or NIST CSF.
Experience with process automation (scripting, API integrations, no-code/low-code tools).
What we offer:
USD compensation that values your expertise.
Work from anywhere: Fully remote to suit your lifestyle.
31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
Growth-focused environment: Access to learning resources and clear pathways for growth.
Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more.
A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together.
Location: Paris; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Research Engineer on the Latency & Throughput team, you will push the frontier of LLM inference by researching and prototyping techniques that reduce latency and increase throughput — from speculative decoding and quantization to KV compression and new attention variants. The team sits at the intersection of research and production: you will take ideas from recent literature, form hypotheses, run experiments, and ship the techniques that prove out into our serving stack.
This role sits between our inference engineers, who own the production serving stack, and our research scientists, who focus on paper-level contributions. You will be more science-focused than a pure engineer: you are expected to generate new ideas, keep up with the state of the art, and implement proof-of-concepts that bridge the gap between academic results and production impact. Some techniques you explore will be lossy or require integration into training — retraining models, tuning architectures, or training auxiliary models to improve inference.
You will work closely with the Inference Foundation and Kernels teams, who turn your validated techniques into production recipes, and with pretraining and RL teams when your work touches model training. Success is measured by demonstrated latency or throughput gains, first at small scale, then adopted in production.
What You Will Do
- Research and prototype inference techniques — speculative decoding, quantization, KV compression, watermarking, and new model architectures — by reading recent literature and forming testable hypotheses.
- Design and run experiments to validate or refute ideas, iterating quickly on small-scale setups before proposing production integration. Demonstrate clear latency or throughput gains without unacceptable quality loss.
- Collaborate with the Inference Foundation team to integrate validated techniques into the vLLM-based serving stack.
- Partner with pretraining and RL teams when techniques require co-training, retraining, or training auxiliary models to improve inference.
Build the right tooling and validation platforms to facilitate AI-driven inference research.
What We're Looking For
- A strong ML background with solid knowledge of LLM training techniques — architecture, tokenization, fine-tuning, and evaluation.
- Hands-on experience with Python and PyTorch; you write clean, experimental code and iterate fast. JAX is acceptable with strong Python proficiency. C++ and Rust are not required, CUDA and GPU knowledge is expected but hands-on experience is not required.
- Research experience of some form: a thesis, publications, a dedicated research project, or efficiency-oriented work in a lab or industry research setting. A PhD is not required, but we are looking for genuine research depth.
- A track record of conducting experiments: forming hypotheses, designing controlled comparisons, and drawing clear conclusions from results.
- Familiarity with the state of the art in LLM inference — you know what has been tried, what works, and where the open problems are.
- Self-starter, low-ego, and collaborative. You are comfortable with ambiguity, negative results, and are eager to take matters into your own hands.
- Inference or serving experience is a plus, not a requirement. Prior work with vLLM, production LLM deployments, or serving systems will help you ramp up faster.
Location and Remote
This role is based in our Paris or London offices (hybrid). We will prioritize candidates who reside in the Paris area or are open to relocating. We strongly believe in the value of in-person collaboration to foster strong relationships and seamless communication within our team. For senior profiles, we will also consider remote candidates based in France. In that case, we ask all new hires to visit our Paris office:
- For the first week of their onboarding (accommodation and travel covered)
- Then at least 3 days per month
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote
Workplace: Remote
ABOUT YOUR TEAM
We are the Marketing Team. We are driving growth in a sustainable way with the aim to become the leading marketplace for gamers. We obsess over merging data-driven optimisation, entertainment and creativity. We bring these together in everything we do as we build the strong, fun and trustworthy brand that is Eneba. Gamers are fast adopters, and we move even faster to create deep-rooted and long-lasting relationships with our users. We're inspired by our community and do our best to continuously deliver on the goal of bringing all local gaming communities under one global roof.
You'll lead our Off-page SEO team within Marketing - a team responsible for growing Eneba's organic visibility and brand authority across multiple international markets.
We're moving beyond traditional link acquisition. The next stage of our off-page strategy is about quality, authority and measurable business impact - from digital PR and creative link-attraction campaigns to data-led initiatives and partnerships that strengthen Eneba's position internationally.
You'll set that direction, grow the team around it and own the impact it creates.
RESPONSIBILITIES
- Set the direction and strategy for the Off-page SEO team across multiple international markets.
- Hire, structure and grow a medium-sized team across junior to senior levels, creating clear ownership and supporting development through coaching and feedback.
- Lead the team in building and scaling advanced off-page strategies, including digital PR, linkable assets and brand authority campaigns.
- Define meaningful goals and success metrics, taking accountability for team performance and prioritizing initiatives with the strongest SEO and business impact.
- Own significant off-page budgets and business cases with P&L justification, managing projects end to end with accountability for their financial performance.
- Partner with Product, Growth, Content, Localization and other teams to turn company data, products and market insights into high-impact campaigns.
- Improve the team's ways of working through experimentation, automation and AI-powered workflows.
REQUIREMENTS
- Proven experience hiring, structuring and leading SEO, off-page or digital PR teams, including managing experienced and senior specialists.
- Strong people leadership skills, including delegation, performance management, feedback and team development.
- Strong hands-on off-page SEO expertise, with experience developing strategies beyond traditional link acquisition.
- A proven track record of creating linkable assets and leading digital PR and brand authority campaigns with measurable SEO and business results.
- Strong strategic thinking, with the ability to set meaningful goals, challenge priorities and focus resources on the highest-impact opportunities.
- Experience managing significant budgets, building business cases with P&L justification and owning projects end to end.
- Excellent cross-functional collaboration skills and the ability to lead initiatives involving multiple teams and stakeholders.
- A data-driven approach to evaluating off-page performance, with a strong understanding of backlink quality and success metrics beyond link volume.
- Excellent written and spoken English.
NICE TO HAVE
- Experience running multilingual or multi-market SEO campaigns.
- A predominantly in-house SEO and leadership background.
- Experience in e-commerce, marketplaces or other large-scale consumer businesses.
- Experience using automation or AI in SEO, outreach or digital PR workflows.
WHAT IT'S LIKE TO WORK AT ENEBA
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
Please attach CV's in English.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: Budapest, Hungary
Blue Projects — Project Manager (Budapest, Hungary)
Blue Projects’ Project Delivery & Engineering team is looking for a Project Manager to join our team in Budapest, Hungary.
About Blue Projects
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
We are seeking a passionate Project Manager to support our strategic business growth from our Budapest office, leading industrial construction projects while maintaining control of scope, budget, schedule, technical delivery, stakeholder coordination, quality, and safety.
Role Overview
Working within the Project Management Department, the Project Manager will oversee project planning, budgets, technical challenges, design coordination, procurement support, on-site execution, reporting, compliance, and handover. The role also develops and manages effective relationships with the client team, contractors, subcontractors, suppliers, and other project stakeholders.
Job Description
Define the project scope, objectives, and deliverables in line with client expectations.
Prepare and maintain detailed project plans, schedules, and budgets.
Evaluate project risks and establish appropriate mitigation measures.
Serve as the principal contact for the client, contractors, and other stakeholders.
Coordinate communication so that goals, timelines, responsibilities, and expectations remain aligned.
Arrange and lead regular stakeholder meetings to share progress updates and resolve issues.
Manage and coordinate the design process, ensuring it meets industry standards and client requirements.
Review and approve engineering designs, drawings, and technical specifications.
Coordinate across disciplines to identify and prevent design or execution conflicts.
Assist procurement activities, including vendor selection and contract negotiations.
Track contractor and supplier performance to confirm compliance with agreed terms.
Manage contract variations, claims, and disputes on the client’s behalf.
Oversee on-site project delivery to ensure that work follows design specifications and quality standards.
Carry out site visits to monitor progress and address issues without delay.
Work with construction teams to maintain required safety and compliance standards.
Monitor project expenditure and control costs to prevent budget overruns.
Approve invoices and oversee project financial reporting.
Identify cost-saving opportunities while protecting required quality levels.
Ensure compliance with local regulations, applicable codes, and industry best practices.
Perform regular quality inspections to confirm the integrity of materials and workmanship.
Coordinate audits and maintain the related compliance records.
Manage project changes with clear documentation and communication to all relevant parties.
Review and adjust schedules and budgets when the project scope changes.
Produce detailed client progress reports covering milestones, status, and identified concerns.
Maintain complete project records to support transparency and future reference.
Ensure project documentation complies with both company and client standards.
Lead the project handover process, including commissioning and operational readiness.
Coordinate final inspections and formal client acceptance.
Qualifications
Demonstrated experience as a construction project manager, with a focus on industrial projects.
Strong understanding of construction methods, materials, and project management principles.
Knowledge of the food industry, manufacturing and packaging processes, layouts, and technical specifications.
Familiarity with quality, health, and safety standards.
Good working knowledge of Microsoft Office.
Excellent command of English.
Familiarity with construction and project management software.
Excellent communication and negotiation capabilities.
Strong organizational and time-management skills.
A collaborative team player with leadership ability.
BSc/BA in engineering, building science, or another relevant field.
PMP or an equivalent certification is considered an advantage.
Availability for business travel or relocation.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: EMEA; Hungary; Portugal; Spain; Poland
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region.
Ever built an automation that saved hours of manual work, only to discover the real problem was the process itself?
That's exactly the kind of challenge you'll tackle at Oyster.
We help companies employ people across dozens of countries. Behind every successful payroll cycle are hundreds of details that need to be right: benefits, expenses, time off, timesheets, salary changes, and country-specific requirements.
The challenge? Not all that information arrives neatly packaged. Some comes through payroll platforms and service systems. Other details are buried in emails, contracts, receipts, attachments, or requests that need a human to make sense of them.
Your job is to turn that complexity into reliable, automated workflows.
You'll identify what's slowing teams down, question whether certain steps are needed at all, and build solutions that turn messy information into accurate, validated, payroll-ready data.
This is a hands-on role where you'll take ownership of defined automation projects, from understanding the problem and building a solution to launching it, monitoring performance, and making improvements.
You'll work with tools like n8n, Alteryx, SQL, APIs, and AI, but you won't be expected to use AI for everything. Sometimes the smartest solution is a simple rule, a better process, or preventing an issue before it happens.
And because your work directly affects people's pay, getting things right matters just as much as making them faster.
The goal? Less repetitive work, fewer avoidable issues, and smoother, more predictable payroll cycles across countries.
HERE'S WHAT YOU'LL BE WORKING ON:
- Understand what really happens behind the scenes. Map payroll processes from start to finish, including how information moves between systems, where validation and calculations happen, what needs reconciling or reporting, and how deadlines, country-specific rules, and exceptions affect the process.
- Find the work worth automating. Identify repetitive tasks, manual checks, and recurring problems. Use data to assess their impact on customers and Team Members, how often they happen, the risks involved, implementation effort, and whether a solution can work across countries.
- Fix the process, not just the task. Question unnecessary steps and look for ways to prevent missing information, avoidable requests, and errors before they reach payroll.
- Turn expert knowledge into reliable rules. Work with payroll and operations specialists to translate complex policies and requirements into clear, documented, version-controlled logic, including effective dates and required data.
- Put AI to practical use. Use large language models (LLMs) to understand requests, extract information from documents and emails, and direct cases to the right place. Build validation checks so AI-generated outputs are verified before they affect payroll.
- Build automations that actually run. Create, connect, and maintain workflows using n8n, Alteryx, and LLM-based tools, integrating service platforms, payroll systems, databases, APIs, and internal tools.
- Know when not to automate with AI. Choose between rule-based logic, workflow automation, AI, and human review depending on the task. Keep predictable legal and policy requirements in transparent, auditable rules, and document your decisions.
- Build reliability into every workflow. Include audit trails, error handling, alerts, exception queues, and appropriate approval controls. Make sure records are never silently changed, dropped, or excluded.
- Test before it matters. Build prototypes quickly, then test them against real payroll scenarios, unusual cases, and exceptions. Use shadow testing and parallel runs before introducing changes that affect live payroll.
- Make payroll operations more proactive. Automate timely information sharing, payroll-input checks, the identification of exceptions that affect pay, and reconciliation between payroll and invoices.
- Own what happens after launch. Track performance, measure whether automations deliver the expected improvements, troubleshoot issues, and improve or retire solutions that aren't working.
- Work with the teams building the bigger picture. Partner with Product, Engineering, and Data when a problem needs a lasting platform-level solution. Turn operational insights into clear requirements and working examples they can build on.
- Handle sensitive information responsibly. Apply privacy, security, and responsible-AI standards, especially when working with health, leave, or other sensitive payroll information. Make sure uncertain or compliance-sensitive cases reach the right people for review.
You'll likely enjoy this role if you like getting into the details of how things work, spotting opportunities others miss, and building solutions yourself.
HERE'S THE EXPERIENCE WE'RE LOOKING FOR:
- 3+ years of relevant experience in operations automation, process improvement, business or process analysis, payroll operations, internal tooling, or a similar field.
- You've built automations yourself. You've taken workflows into production using tools such as n8n, Alteryx, Make, Zapier, Power Automate, or similar, and have experience keeping them running. We're looking for someone who builds, not just someone who designs or documents solutions.
- You've used LLMs to solve practical problems. You know how to turn unstructured text or documents into usable data and can recognise when a simpler, rule-based solution is the better choice.
- You're comfortable connecting systems. You've worked with APIs, webhooks, and integrations to get different tools and data sources working together.
- You know your way around SQL and data. You can investigate, combine, validate, and analyse information from multiple sources, even when the underlying data is complex.
- You can bring structure to messy processes. You're able to turn inconsistent inputs, unusual cases, and complicated requirements into clear rules and data requirements.
- You take accuracy seriously. You understand the importance of checks, controls, and investigating discrepancies, particularly when errors could affect someone's pay.
- You can explain technical ideas clearly. You're comfortable working with non-technical colleagues, asking the right questions, and constructively challenging requests when automation isn't the best answer.
- You take ownership beyond the build. You can move from identifying a problem through implementation, testing, launch, monitoring, and ongoing maintenance.
YOU DON'T NEED TO TICK EVERY BOX BELOW, BUT ANY OF THESE WOULD HELP YOU GET UP TO SPEED:
- Experience with multi-country payroll, Employer of Record (EOR) services, finance operations, or HR operations.
- Understanding of payroll concepts such as gross-to-net calculations, payroll cut-offs, statutory deductions, taxable benefits, expense taxability, and reconciliation.
- Experience building tools that validate or reconcile payroll or financial data.
- Familiarity with Zendesk or other customer service platforms and their automation capabilities.
- Hands-on experience with n8n or Alteryx specifically, although comparable automation tools are equally relevant for the core requirements.
- Experience with prompt design, AI agents, or retrieval-augmented generation (RAG) workflows.
- JavaScript or Python skills for data transformations.
- Experience measuring operational improvements through metrics such as first-time accuracy, processing time, service-level performance, or error rates.
THIS MIGHT NOT BE RIGHT FOR YOU IF...
- You'd rather design automation strategies or workflows than build, launch, and maintain them yourself.
- You prefer using AI for every problem, even when a straightforward, auditable rule would be more reliable.
- You measure success mainly by speed or the number of automated tasks, rather than accuracy, proper approvals, and resolving discrepancies.
- You don't enjoy digging into complicated processes, inconsistent information, or country-specific exceptions.
- You're looking for full ownership of company-wide automation strategy. Here, you'll own clearly defined projects and work closely with operational specialists and engineering teams on broader changes.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents.
You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future.
What You’ll Be Doing
Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations.
Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification).
Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements.
Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams.
Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction.
Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements.
Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume.
Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them.
Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users.
Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas.
If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up.
What We Look For In You
Experience & Industry Knowledge
5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services.
Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes.
Experience working with or leading offshore support teams in a high-growth or regulated environment.
Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops.
Skills & Competencies
Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management.
Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams.
Operationally minded — you're a problem-solver who can turn user pain points into action plans.
Process-driven — capable of designing and implementing SOPs and knowledge base content.
Excellent communicator — able to distill regulatory complexity into practical CS guidance.
Analytical — confident using data and KPIs to improve customer outcomes and support operations.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
УдалённоRemote USA
УдалённоRussia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоBrazil; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисseniorLondon
УдалённоLocation: Remote - Europe Time Zones; Ukraine; Spain
ГибридSan Francisco Bay Area, USA
ГибридГеография найма не уточнена
УдалённоKazakhstan; Poland; Remote - Europe; Serbia; Montenegro
ОфисseniorLimassol Cyprus; Full-coverage relocation for you and your family to Cyprus (Limassol)
УдалённоBelgrade, Serbia; Tbilisi, Georgia
Paris; London; For senior profiles, we will also consider remote candidates based in France; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоleadГеография найма не уточнена
Budapest, Hungary; Availability for business travel or relocation