Location: APAC; EMEA; Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
The Compliance function at OKX is responsible for the overall compliance program and culture of the company. We’re a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk.
About the Opportunity
The successful candidate will have prior transaction monitoring/investigations experience in the financial services, FinTech or cryptocurrency industries. You will help support the Special Investigations team, focusing on analyzing blockchain data to identify potential illicit activities, money laundering and terrorist financing, involving cryptocurrencies. The job requires a mix of technical expertise, investigative skills, and knowledge of crypto markets and blockchain technology.
What You’ll Be Doing
Conduct in-depth investigations of complex AML cases, ensuring thorough analysis and adherence to regulatory requirements, through investigation of blockchain transactions to track and identify suspicious or illicit activities such as money laundering, and other criminal activities.
Analyze data to identify process gaps and opportunities, and partner with Compliance, Training and other FIU stakeholders to recommend mitigating activities for risk and close process gaps.
Evaluate AML transaction monitoring and suspicious activity reporting requirements for all countries where applicable.
Collaborate with external partners, including financial institutions, government agencies, and blockchain companies, to share intelligence and insights. Work closely with law enforcement agencies, regulators, and legal teams to provide insights and evidence for criminal investigations.
Stay abreast of changes to the cryptocurrency industry, financial crime trends, and regulatory requirements to assess impact to Transaction Monitoring.
Support team training and knowledge sharing, fostering a collaborative environment focused on ongoing learning and professional growth.
What We Look For In You
3-5 years of direct and strong technical experience in BSA/AML investigations and operations in relevant financial crimes, transaction monitoring and investigation roles.
Demonstrated knowledge of BSA/AML, KYC regulations, risks and controls implementation globally.
Strong understanding of blockchain technology, cryptocurrency protocols, and decentralized networks.
Experience performing in a fast-paced environment and proven ability to meet deadlines.
Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
Intuitive, highly ethical, and comfortable to question and challenge the status quo.
Strong communication and presentation skills, both verbal and written. Proficiency in writing detailed investigative reports and communicating complex technical findings to non-technical stakeholders.
Experience working independently and with team members of all levels.
Nice to Haves
Prior experience working in a multi-national or matrix environment.
Familiarity with commonly used transaction monitoring & reporting tool(s), such as Solidus Labs, Chainalysis, or Elliptic.
Relevant certifications in blockchain technology, digital forensics, or financial crime investigations such as CAMS, CFCS are a plus.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote
Workplace: Remote
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE TEAM
Security Engineering is a small team that answers one question: was it built right? We run our own AI-driven red team against Rain's code and cloud, gate pull requests before they merge, and write the baselines that say how every system should be configured. Our blockchain work is covered. This role owns everything else: the backend services, APIs, cloud, and edge that move real money for real customers.
We work closely with Security Operations: we give them high-quality findings to coordinate fixes for, and clear configuration rules they can build detections on.
ABOUT THE TEAM
Security Engineering makes sure Rain is built right. We run our own AI-driven red team against our code and cloud, gate pull requests before they merge, and set the baselines for how every system is configured. This role owns everything outside blockchain: the backend services, APIs, cloud, and edge that move real money. We give Security Operations high-quality findings to coordinate fixes for, and clear configuration rules to build detections on.
ABOUT THE ROLE
You'll be Rain's application security expert and the quality bar for every non-chain finding we produce. The calls are yours: what's real, how bad it is, and what has to be fixed before launch. You'll hold the line with engineers when it matters, and make the case so they agree, not just comply.
WHAT YOU'LL DO
- Review red team findings before they reach engineers: reproduce them, cut false positives, set severity, and write tickets clear enough to fix without a meeting. Improve the scoring that grades them
- Harden our backend services and APIs, especially the money-moving paths. You'll often write the fix yourself
- Own edge defenses: DDoS protection, rate limiting, WAF rules, and abuse controls
- Write secure configuration baselines for our cloud, code, and SaaS, and turn them into automated checks
- Grow our PR security gate so more bugs are blocked before merge
- Own attack surface coverage, and run architecture reviews on new and high-risk systems
- Find, test, and pick the best security tools, whether we buy, adopt, or build
WHAT WE'RE LOOKING FOR
- 4+ years in application security, product security, or security-minded backend engineering
- You've owned security decisions. You can tell a senior engineer their design needs to change and keep a good working relationship
- You can read an unfamiliar codebase (TypeScript/Node.js) and find the bug that matters, and you know a scary-sounding finding from a real one
- Hands-on cloud security (ideally GCP), Terraform, and edge defenses like WAFs and rate limiting
- Experience with threat models or architecture reviews. You've run tool bake-offs and dropped tools that didn't earn their cost
- You'd rather ship a check than write a document, and you use AI tools heavily without trusting them blindly
BONUS ATTRIBUTES
- Fintech, payments, or card issuing background (PCI DSS a plus)
- Pentest, bug bounty, or red team experience
- Experience building security scanners, static analysis rules, or LLM-based review tools
- If you have the background: AI security for our agents and agentic payments, or corporate security alongside IT
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: Serbia; Georgia; Armenia; Turkey; Montenegro; Ukraine
Libertex Group Overview
Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends.
The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.
We build innovative fintech so people can #TradeForMore with Libertex.
Job Overview
We are looking for a System Business Analyst in the data department to bridge communication between our business and development teams, translating business needs into clear technical specifications.
Responsibilities:
Collaborate with stakeholders to identify, analyze, and document business requirements.
Translate business needs into acceptance criteria and technical specifications for the development team.
Analyze, define, and document detailed system requirements, including functional, non-functional, and integration requirements.
Lead system configuration and data mapping efforts, particularly those involving APIs, third-party platforms, and internal system integrations.
Support post-release validation and acceptance of features to ensure solutions meet stakeholder expectations.
Requirements
3+ years of experience as a Business Analyst or Systems Analyst
Background in IT or software development
Experience in product and marketing analytics
Strong SQL skills for querying and analyzing data
Solid experience in gathering, analyzing, and documenting business requirements
Experience creating data flow diagrams (DFDs) and data architecture diagrams
Familiarity with API documentation tools and a basic understanding of REST API concepts
Strong problem-solving and critical-thinking skills
Excellent communication skills
Spoken English at B2 level or higher
Tech Stack
Databases and data warehouses: ClickHouse, Redshift, PostgreSQL, BigQuery
Analytics and marketing platforms: Mixpanel, GA4, AppsFlyer, Blueshift
Data pipelines and streaming: RudderStack, Kafka
Nice to Have
Hands-on experience with data warehouses such as ClickHouse, BigQuery, or Redshift
Experience in FinTech, especially CFD trading
Familiarity with AI tools for analytics, such as MCP servers and skills
Experience with Python or JavaScript
Benefits
Quarterly bonuses based on Company performance
24 working days of annual leave
Udemy Business unlimited membership & language training courses
Professional and personal development opportunities in a fast-growing environment
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Location: Philippines; Pakistan; Ethiopia; Jamaica; South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a highly motivated and results-driven Sales Development Representative (SDR) with experience in AI SaaS or B2B SaaS sales. In this remote sales role, you will be responsible for generating qualified opportunities, engaging decision-makers, and supporting the sales pipeline through strategic outbound outreach.
This is an exciting opportunity for someone who thrives in fast-paced tech environments, understands the AI software landscape, and enjoys building relationships with prospects across various industries.
Key Responsibilities
Prospect and identify potential clients through outbound cold calling, email campaigns, LinkedIn outreach, and social selling.
Qualify inbound and outbound leads based on ICP criteria and buying intent.
Schedule meetings and demos for Account Executives and sales leadership.
Conduct market research to identify target accounts and key decision-makers.
Maintain accurate pipeline and activity tracking within CRM platforms such as HubSpot or Salesforce.
Collaborate closely with marketing and sales teams to optimize outreach strategies and messaging.
Follow up consistently with prospects to nurture relationships and move opportunities through the sales funnel.
Stay updated on AI SaaS trends, competitor offerings, and industry developments.
Achieve and exceed monthly KPIs related to meetings booked, opportunities created, and outbound activity.
Requirements
1 + years of experience in Sales Development, Business Development, or B2B SaaS sales.
Previous experience selling AI SaaS, automation tools, or technology solutions is strongly preferred.
Proven success in outbound prospecting and lead generation.
Strong understanding of SaaS sales processes and consultative selling techniques.
Experience using CRM tools such as HubSpot, Salesforce, Apollo, Outreach, or Salesloft.
Excellent written and verbal English communication skills.
Comfortable speaking with C-level executives and decision-makers.
Highly organized, self-motivated, and capable of working independently in a remote environment.
Strong objection-handling and relationship-building skills.
Stable internet connection and professional remote work setup.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Mexico; Brazil; Argentina; Venezuela, Bolivarian Republic of; Chile
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a fast-growing provider in the logistics and supply chain management sector, dedicated to connecting global commerce through innovative and efficient distribution solutions. As a family-owned organization, the team prioritizes building long-term, trust-based relationships by offering 24/7 services, including same-day shipping and comprehensive freight management. They serve a diverse range of industries, focusing on optimizing distribution networks and providing cutting-edge technology to enhance transparency and reliability throughout the shipment lifecycle.
The team is driven by a mission to foster seamless trade through constant communication and a relentless pursuit of excellence. They offer a collaborative work environment where integrity and customer satisfaction are at the forefront of every operation. By integrating sustainable practices with agile logistics strategies, the company empowers businesses to navigate complex supply chains with confidence. This is an excellent opportunity to join a dedicated team focused on delivering high-impact results and scalable growth within the global trade landscape.
Job Summary
We are looking for a proactive, bilingual professional to join a fast-paced logistics team as an Account Manager / Client Success Manager. This is a unique, high-growth opportunity designed for individuals who want to move beyond basic tracking and tracing into a full-cycle commercial role. You will start by mastering the operational foundations of freight brokerage and rapidly transition into managing key accounts, quoting freight, and negotiating with carriers. If you are a natural problem-solver who thrives on ownership and clear communication, this role offers a direct path to professional advancement and significant commission-based earning potential.
Key Responsibilities
Operations & Execution (Phase 1): Vet carriers, track and trace active shipments, maintain shipment visibility, and manage proactive communication with drivers regarding pickup and delivery status.
Problem Resolution: Identify potential service failures before they impact the client, managing shipment exceptions like late pickups or carrier fall-offs.
Commercial Development (Phase 2): Learn to research market rates using industry tools, source qualified carriers, and negotiate rates to balance service quality with profitability.
Account Management (Phase 3): Take full ownership of assigned customer accounts, managing the entire lifecycle from initial quote request to successful delivery and retention.
Relationship Building: Develop long-term trust with existing clients by providing rapid responses, accurate pricing, and consistent service reliability.
Data Integrity: Maintain precise records within the Transportation Management System (TMS) and provide professional shipment updates via email and phone.
Requirements
Fluent professional proficiency in both English and Spanish (written and verbal).
Strong confidence in telephone communication and negotiation.
Exceptional attention to detail and the ability to manage multiple high-priority shipments simultaneously.
A proactive, "ownership" mindset—noticing what needs to be done and acting without being told.
Ability to work a Thursday–Monday schedule (8:00 AM – 5:00 PM EST) during the development phase.
High level of personal accountability and resilience in a fast-paced environment.
Nice-to-Haves
1–2 years of experience in freight brokerage, logistics coordination, or carrier sales.
Experience with industry tools such as DAT, Truckstop, or Tai Software.
Previous experience sourcing and negotiating with U.S. motor carriers.
Familiarity with specialized freight, including Produce, Reefer, Flatbed, or Oversize loads.
Benefits
💰 Competitive base salary with high-impact commission structure
🌎 100% Remote work environment (LATAM focus)
🚀 Accelerated career path to Account Management within 3–6 months
📈 Performance-based advancement and schedule flexibility upon promotion
🎯 Comprehensive training in U.S. logistics and commercial negotiation
🤝 Dynamic, family-owned culture built on accountability and trust
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Задачи:
— Разработка и развитие высоконагруженных распределённых backend-систем на Go
— Участие в проектировании систем и техническом принятии решений
— Проектирование и работа с API, микросервисами, системами обмена сообщениями и базами данных
— Обеспечение масштабируемости, надёжности и отказоустойчивости
— Работа с Kubernetes и инфраструктурой CI/CD
— Техническое руководство и наставничество инженеров
— Участие в код-ревью и улучшение инженерных практик
— Реализация или интеграция практических AI/LLM решений
Требования:
— Опыт профессиональной разработки не менее 5 лет
— Опыт работы с Go в продакшене не менее 5 лет
— Опыт технического руководства или лидерства не менее 2 лет
— Глубокие знания Go и конкурентного программирования
— Опыт работы с распределёнными, микросервисными и/или высоконагруженными системами
— Понимание проектирования систем и API
— Опыт работы с базами данных и брокерами сообщений
— Опыт работы с Docker, Kubernetes и CI/CD
— Понимание масштабируемости, надёжности, отказоустойчивости и наблюдаемости
— Опыт в FinTech, банковской сфере, страховании или сложных корпоративных средах будет преимуществом
— Практический опыт реализации или интеграции AI/LLM решений
— Высшее техническое образование (компьютерные науки или смежные области)
— Владение английским языком на уровне C1 и выше
Условия:
— Полностью удалённая работа
— Полная занятость
— Локация: кандидаты должны находиться вне России и Беларуси
Компания на данном этапе не раскрывается.
Location: Ukraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Turkey; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are building a high-scale payment orchestration platform that helps businesses manage and optimize payments across multiple providers, regions, and products.
As the platform continues to grow, we are looking for an experienced Growth Marketing Lead to own its digital presence and build a scalable marketing engine around the product.
This is a highly hands-on role.
You will own the full journey from positioning and website → content and distribution → acquisition funnels → qualified pipeline.
We are looking for someone who has already worked in strong B2B SaaS, FinTech, Payments, DevTools, or other technical startups and understands how to market complex technology products to sophisticated audiences.
You should be comfortable operating independently and using AI, automation, and modern marketing tools to achieve the output normally expected from a broader marketing team.
KEY RESPONSIBILITIES
WEBSITE & CONVERSION
- Own the product website as a core acquisition and conversion channel.
- Continuously improve positioning, messaging, information architecture, and copy.
- Build and launch landing pages for products, use cases, industries, campaigns, and competitors.
- Improve visitor → lead → demo conversion through continuous experimentation.
- Run A/B tests and conversion-rate optimization initiatives.
- Analyze visitor behavior and identify funnel drop-offs.
- Maintain and update marketing pages independently using modern web, no-code, and AI tools.
- Work with product and engineering teams when deeper technical changes are required.
CONTENT & THOUGHT LEADERSHIP
- Build and operate the product’s content engine.
- Own the company blog, industry insights, guides, case studies, research, product content, and newsletters.
- Turn internal expertise from product, engineering, and payments teams into high-quality external content.
- Develop strong narratives around payment orchestration, payment performance, routing, retries, fraud, subscriptions, and related topics.
- Create content designed for both education and commercial intent.
- Repurpose strong ideas across multiple formats and distribution channels.
- Maintain a consistently high quality bar for messaging and content.
SOCIAL MEDIA & EXECUTIVE PRESENCE
- Own social media presence, with LinkedIn as the primary channel.
- Develop and execute a consistent company content strategy.
- Help build the public presence of company leadership and subject-matter experts.
- Create thought-leadership content for executives.
- Identify relevant industry conversations, trends, and opportunities for participation.
- Grow a relevant audience of payments, fintech, product, and technology decision-makers.
PR & INDUSTRY PRESENCE
- Build the product’s visibility within the global payments and FinTech ecosystem.
- Identify opportunities for media coverage, expert commentary, interviews, podcasts, newsletters, and industry publications.
- Build relationships with relevant journalists, creators, communities, and industry platforms.
- Identify conferences, panels, webinars, awards, rankings, and partnership opportunities.
- Position the company and its leadership as credible voices in payment orchestration and payment infrastructure.
- Track competitor narratives and proactively identify opportunities to enter relevant industry conversations.
SEO & AI DISCOVERY
- Own the organic acquisition strategy.
- Perform keyword, competitor, and search-intent research.
- Build content clusters around high-value payment topics.
- Create high-intent commercial and competitor pages.
- Manage on-page, technical, and content SEO initiatives.
- Develop backlink and external distribution strategies.
- Optimize visibility across Google as well as AI-driven discovery platforms such as ChatGPT, Perplexity, Gemini, and similar tools.
- Track organic traffic, rankings, visibility, leads, and pipeline generated through search.
GROWTH & ACQUISITION FUNNELS
- Build and optimize acquisition funnels from first interaction to qualified opportunity.
- Develop landing pages, lead magnets, reports, webinars, and other acquisition assets.
- Build email nurturing and lifecycle campaigns.
- Implement marketing automation and lead-routing workflows.
- Experiment with inbound, paid, partnership, community, retargeting, and outbound-assisted acquisition.
- Work closely with Sales to improve lead quality and conversion.
- Continuously identify new channels capable of generating qualified pipeline.
ANALYTICS & EXPERIMENTATION
- Own marketing analytics and attribution.
- Track:
- Website traffic and acquisition sources
- Visitor → lead conversion
- Lead → demo conversion
- Lead → opportunity conversion
- Qualified pipeline
- Marketing-sourced and marketing-influenced pipeline
- SEO performance
- Content performance
- Campaign performance
- CPL / CAC where applicable
- Build clear dashboards and reporting around marketing performance.
- Maintain a structured growth experimentation process:
- Hypothesis
- Launch
- Measurement
- Learning
- Iteration
- Prioritize measurable business outcomes over vanity metrics.
AI-FIRST MARKETING OPERATIONS
- Use AI extensively across the marketing workflow.
- Build efficient AI-powered processes for:
- Market and competitor research
- Content creation and editing
- SEO research
- Visual creation
- Video production
- Landing-page development
- Content repurposing
- Data analysis
- Outreach personalization
- Marketing automation
- Reporting
- Create reusable workflows and automations instead of repeatedly performing manual tasks.
- Continuously evaluate new AI tools that can improve marketing quality, speed, or scale.
QUALIFICATIONS
- 4+ years of hands-on experience in growth, content, digital marketing, or demand generation.
- Proven experience in B2B SaaS, FinTech, Payments, DevTools, infrastructure, or another technical startup environment.
- Strong portfolio of marketing initiatives you personally built or owned.
- Demonstrated ability to generate measurable results such as:
- Organic traffic growth
- Qualified leads
- Pipeline
- Conversion improvements
- Audience growth
- Successful content or campaign performance
- Strong understanding of B2B acquisition funnels and complex sales cycles.
- Excellent written English and strong copywriting skills.
- Strong understanding of positioning, messaging, and content strategy.
- Practical experience with SEO and website conversion optimization.
- Experience with marketing automation, CRM, and analytics platforms.
- Strong understanding of LinkedIn and B2B content distribution.
- Ability to operate independently with minimal supervision.
- Strong hands-on experience with modern AI tools.
STRONG PLUS
- Experience in:
- Payment orchestration
- Payments infrastructure
- Payment processing
- FinTech
- Billing
- Subscriptions
- Fraud or risk platforms
- API-first SaaS
- Experience at a high-growth startup with a strong content and media presence.
- Experience building a marketing function or major acquisition channel from an early stage.
- Experience with tools such as HubSpot, Webflow, Framer, GA4, Google Search Console, Ahrefs, Semrush, Clay, Apollo, Zapier, Make, or similar platforms.
- Experience building marketing workflows with ChatGPT, Claude, Perplexity, Cursor, or other AI tools.
- Experience working with PR, podcasts, industry media, events, or executive thought leadership.
- Existing network within the payments or FinTech ecosystem.
HOW YOU THINK & WORK
- You are a builder, not just a coordinator.
- You are comfortable personally shipping landing pages, content, campaigns, and experiments.
- You think in terms of pipeline and business outcomes, not only impressions or followers.
- You use data to decide what to double down on and what to stop doing.
- You are highly proactive and identify opportunities without waiting for detailed instructions.
- You understand how to turn complex technical products into clear and compelling narratives.
- You use AI to dramatically increase your speed and output without sacrificing quality.
- You are comfortable working in a fast-moving environment with a high degree of ownership.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
What you’ll do: Own backend architecture across two large-scale microservice platforms (30+ and 25+ services) — from system design and API contracts to data flow and inter-service communication. Drive performance and scalability — identify bottlenecks, design caching strategies, optimize database queries, and ensure the platform handles growing load.
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• Одновременное ведение большого количества вакансий и кандидатов, быстрое оценивание большого количества откликов и проведение первичного отбора кандидатов. • Поиск кандидатов через job-сайты, Telegram, социальные сети, базы кандидатов и другие источники, включая самостоятельное формирование базы и холодный поиск кандидатов.
Location: White Plains, New York
Vice President, Human Resources
At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that empowers and motivates employees beyond standard corporate rhetoric. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.
~All interested candidates should apply directly through this posting. Please do not contact or InMail current Rectangle Health employees regarding your candidacy or application status. We appreciate your interest and cooperation.~
Position Overview:
The Vice President, Human Resources serves as the senior Human Resources leader for Rectangle Health and is responsible for developing and executing the Company’s HR strategy in support of business objectives, organizational performance, and growth. Reporting to the Chief Operating Officer, this role provides strategic leadership and operational oversight for Human Resources, including employee relations, talent acquisition, compensation and benefits, HR operations, employment compliance, performance management, organizational development, and workforce planning.
The VP of Human Resources partners closely with the executive leadership team and business leaders to ensure the Company attracts, develops, retains, and effectively manages talent while maintaining consistent employment practices and compliance with applicable laws and Company policies. This leader serves as a trusted advisor on workforce matters, organizational design, leadership effectiveness, and employment risk.
Primary Job Duties:
Human Resources Leadership & Strategy
• Assist with developing and executing the Company’s Human Resources strategy in alignment with business objectives, operating priorities, and growth plans.
• Serve as a strategic advisor to the Chief Operating Officer, executive leadership team, and business leaders on workforce planning, talent management, and employment matters.
• Establish HR priorities, operating plans, policies, service standards, metrics, and governance practices.
• Provide clear and timely reporting on employee relations, recruiting, workforce trends, compliance, leaves of absence, and other material HR matters.
• Lead the Human Resources team and ensure consistent, responsive, and accountable support across the organization.
Employee Relations & HR Business Partnership
• Lead employee relations strategy and oversee investigations, complaints, conflict resolution, corrective actions, performance concerns, and terminations.
• Advise leaders on employee conduct, performance management, policy interpretation, and workforce decisions.
• Ensure employee matters are addressed promptly, consistently, confidentially, and with appropriate documentation.
• Partner with Legal on sensitive employment matters and risk mitigation.
• Identify recurring employee relations trends and recommend corrective or preventative actions.
Talent Acquisition & Workforce Planning
• Directly manage, coach, and develop the recruiting team, establishing clear priorities, performance expectations, service standards, and accountability.
• Ensure recruiting activity aligns with approved headcount, budget, organizational priorities, and established approval processes.
• Partner with leaders to define role requirements, assess talent needs, and build succession and talent pipelines.
• Oversee recruiting performance, candidate experience, external recruiting partners, and hiring metrics.
• Drive disciplined and consistent selection, offer, and pre-employment processes.
Compensation, Benefits & Total Rewards
• Lead compensation strategy, salary administration, incentive programs, and annual compensation planning.
• Oversee employee benefits, retirement programs, leave-related benefits, vendor relationships, renewals, and plan administration.
• Partner with Finance and executive leadership on workforce costs, compensation budgets, and program design.
• Assess market competitiveness and recommend sustainable programs that support attraction and retention.
• Ensure accurate, compliant, and effective administration of total rewards programs.
HR Operations, Compliance & Employee Lifecycle
• Oversee the full employee lifecycle, including onboarding, employee records, HRIS administration, status changes, leave administration, accommodations, and offboarding.
• Ensure compliance with federal, state, and local employment laws and regulatory requirements across applicable jurisdictions.
• Maintain the employee handbook, Human Resources policies, employment documentation, and required notices and records.
• Lead employment-related audits, reporting, and compliance initiatives.
• Establish scalable HR processes, controls, documentation standards, and service-level expectations.
Talent Management & Organizational Development
• Lead performance management, talent reviews, succession planning, leadership development, and employee development practices.
• Partner with leaders on team effectiveness and change management.
• Coach leaders on people management, accountability, communication, and team effectiveness.
• Identify workforce capability gaps and recommend development or talent solutions.
• Build consistent management practices that strengthen organizational performance.
Cross-Functional Partnership
• Collaborate with all cross functional teams and business leaders on workforce programs and operational requirements.
• Ensure HR requirements are incorporated into business changes, systems initiatives, office operations, and organizational programs.
• Support executive leadership reporting related to workforce, talent, recruiting, and organizational metrics.
Team Leadership & Department Management
• Lead, coach, and develop the Human Resources team.
• Define roles, responsibilities, goals, performance expectations, and escalation protocols.
• Manage the Human Resources budget, vendors, technology, and departmental resources.
• Track and report key HR metrics and use data to drive decisions and continuous improvement.
• Foster a culture of professionalism, sound judgment, confidentiality, accountability, and service.
Success Measures
• Timely, consistent, and well-documented resolution of employee relations matters.
• Effective talent acquisition and workforce planning aligned with approved headcount and business priorities.
• Accurate, efficient, and scalable HR operations across the employee lifecycle.
• Strong compliance practices and reduced employment-related risk.
• Competitive and sustainable compensation and benefits programs.
• Effective performance management, succession planning, and leadership development practices.
• High leadership confidence in Human Resources partnership, judgment, responsiveness, and execution.
Minimum Qualifications:
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required; advanced degree preferred.
12+ years of progressive Human Resources experience, including significant leadership responsibility across multiple HR disciplines.
5+ years leading an HR function or serving in a senior HR leadership role.
Demonstrated expertise in employee relations, employment law, talent acquisition, compensation, benefits, HR operations, and talent management.
Experience supporting executive leadership and advising on complex, sensitive, and high-risk employment matters.
Experience leading HR in a multi-state organization and building scalable processes in a growing company.
Strong business acumen, executive presence, communication, judgment, and change leadership skills.
Ability to balance strategic leadership with hands-on operational execution.
SHRM-SCP, SPHR, or similar certification preferred.
Experience within SaaS, fintech, healthcare technology, payments, or private equity-backed organizations preferred.
Compensation & Benefit
Profile:
$200,000 – $285,000 annual total compensation (commensurate with experience)
Competitive Medical Health Plans, Low, Mid, High.
Employer Paid
Low Medical Plan for Employee & Dependents (HSA Eligible)
Employer Paid
Dental & Vision for Employee
Employer Paid
Life Insurance for Employee
Employer Paid
Long-term Disability for Employee
Employer Paid
Hospital Confinement for Employee ~ (If enrolled in Medical)
+ Voluntary Supplemental Insurance Coverage Options
20 days
PTO & 7 Sick Days Annually
10 Fixed Paid Holidays Off Annually
401(k) Matching up to 3%
About Us:
Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
View our CCPA disclosure notice here
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
As a Quality Platform Engineer at OnePay, your work will directly shape how confidently every engineering team ships to production, building the internal tooling that catches problems before they reach customers of a financial platform millions of people trust. You will:
- Design and own shared automation frameworks used by engineering teams across web, mobile, and backend services
- Build and maintain infrastructure that runs automated suites reliably at scale, including flaky-test detection and triage tooling
- Partner with engineering teams to raise coverage and testing maturity, embedding quality practices into the development workflow rather than bolting them on afterward
- Develop platform for test environment provisioning, data management, and parallelized execution to keep feedback loops fast
- Define quality standards, provide observability (coverage, pass rates, run times), and maintain documentation and best practices to help engineers write and maintain effective automated tests
YOU BRING
- 5+ years of professional experience in frontend/backend/platform engineering with a strong testing focus
- Proficiency in TypeScript/Node.js or similar languages, with experience architecting test frameworks rather than just writing test cases
- Experience with cloud-native infrastructure (Kubernetes, AWS) and containerized test environments
- Familiarity with testing across the stack: API/integration testing, end-to-end testing for web and mobile (e.g., React Native)
- Strong communication and collaboration skills, able to influence testing practices across multiple engineering teams
- Drive and proactivity - everyone here is a builder and executor
TOOLS WE USE
We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
JOIN US AT PROCESSOUT
ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments.
Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Hellofresh and many more!
We were acquired by Checkout.com http://Checkout.com in 2020 with the goal of growing our global reach.
If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us.
PROJECT MANAGEMENT AT PROCESSOUT
As a Mid-level Project Manager within our Integrations Team, you will sit at the heart of our merchants expansion. The team is dedicated to:
1. Architecting payments framework that guarantee high velocity and uncompromising quality for new payment providers on-boarding.
2. Integrating with a global network of payment providers.
In this high-impact role, your key responsibilities will include:
- Own the planification of a team of 10+ engineers, which will involve collecting the needs from merchants
- Orchestrating complex merchant timelines and delivery projects, championing excellence at every stage.
- Cultivating and maintaining strategic partnerships with global payment providers (we have more than 100, but only few are strategical)
We operate as a self-sufficient, fully agile unit. To thrive here, you should:
- Possess a deep understanding of both payment ecosystems and engineering principles.
- You'll collaborate with Europe's leading merchants, work alongside world-class engineers and discuss with banks from all around the world
- Masterfully navigate complex trade-offs and rapid context switching in a dynamic environment.
- Drive external communication and engage directly, with often physical visits, with partners across Europe.
- Being able to challenge other remits (engineering, product, merchants, providers) with data driven decisions
We are experiencing constant growth in the number of transactions handled, new clients, and integrations. That’s why we pay very close attention to efficiency and we are happy to improve our processes.
ABOUT YOU
- At least 5 years of experience in payments
- Know your way around web-related tech (HTTP, TLS, proxies, API conventions...)
- Have a technical background and is able to understand software code
- Able to communicate with third-party providers from both a technical perspective and business
- Be product minded
- Always curious and passionate about understanding the business
NICE TO HAVE
- French language
- Cards payments knowledge
WHAT YOU WILL BE DOING
- Working with engineers, merchants and payments providers to connect ProcessOut to worldwide acquirers and payment methods
- Contributing to the business by computing KPIs and improving our processes in order to improve them
- Own the product vision to help on designing, building, and releasing new features
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
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🔸Ведение полного HR-цикла сотрудника: адаптация, сопровождение, развитие, удержание и увольнение. 🔸Разработка и ведение onboarding-процессов: welcome-процесс, адаптационный план, контроль прохождения испытательного срока, сбор обратной связи от сотрудника и руководителя.
Location: EMEA; Toronto; Ireland; Portugal; United Kingdom; Spain
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster's positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -5 / +3 UTC.
As Senior Director of Product for our Employer of Record offering, you will own the product vision, strategy and execution across the full EOR employment lifecycle, from onboarding and documentation through time off, benefits, pay and offboarding. That spans the workflows our customers use, the internal tooling our operations teams rely on, and the experience of the employees we employ on our customers' behalf.
This is the core of Oyster's business and it is operationally and legally complex. A payroll delay, a contract issue or a compliance gap becomes a customer escalation, a legal question and an operations fire on the same day. We want someone who treats the whole journey as one experience, for our customers and for the people who have to run it.
As a part of the senior leadership team at Oyster, you will be shaping strategy well beyond your own teams, setting direction across multiple product development teams and trusted to make the calls that define where this part of the business goes. You will be leading through real change: we are raising the bar on performance, moving toward direct feedback and radical candour, and reshaping how we build with AI.
WHAT YOU WILL OWN
- Own the product vision, strategy and roadmap for EOR, and connect team-level work to company outcomes.
- Be accountable for the end-to-end performance of the platform, including the downstream operational reality, not only what ships.
- Turn highly localised, complex regulation into scalable, automated workflows rather than manual workarounds held together by our operations teams.
- Prioritise across new capability, regulatory requirements, technical debt and operational improvement, across several teams at once.
- Coach and grow a team of product managers and group product managers, moving them from delivering features to owning problems and outcomes.
- Partner with Engineering and Design leadership as a real counterpart, holding proper tension on trade-offs without dominating or giving in too easily.
- Partner with Operations, Legal and Finance to shape where this business goes, including the margin and risk picture.
- Build an AI-first way of working in the product organisation: how we discover, prototype and learn, not just what we ship.
WHAT WE ARE LOOKING FOR
- 10+ years in product management, including 5 to 7 years leading other product managers, with measurable business and customer outcomes behind you.
- Experience in operationally or legally complex B2B or Fintech. HR tech, EOR, payroll or compliance is ideal, though the complexity matters more to us than the sector.
- A systems thinker who starts from first principles and diagnoses before proposing.
- Hands-on experience using AI to change how your team works, not only what it ships. We will ask what decision changed because of something you learned.
- Able to set product vision at business-unit level and generate real buy-in when priorities shift.
- Proven people leadership: coaching product managers into leaders, holding a clear bar, having the difficult conversation early.
- Experience leading through structural change, and comfort with ambiguity as an opportunity rather than a risk.
- Communication strong enough to influence senior stakeholders, backed by a mechanism that turns agreement into delivery.
You'll also need
- A reliable home internet connection, or be able to get one.
- Fluent English language skills.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
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Ищем активного и результативного Recruiter, который имеет практический опыт массового подбора и умеет работать с большим потоком кандидатов. Важно, чтобы специалист не только закрывал вакансии, но и умел самостоятельно выстраивать весь процесс подбора — от поиска кандидата до его выхода на работу.
Location: Madrid
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
YOUR TEAM:
In the role of Customer Success Associate Team Lead, you'll work closely with our customers, accountants, and support agents to ensure the highest quality of service while guiding the team through the nuances of tax filing processes. We're looking for a natural leader — someone positive, driven, and eager to make a real impact in a fast-growing fintech environment.
We're a lean operations team, which means we value people who lead by example, roll up their sleeves when needed, and are passionate about both great customer experiences and team development. From day one, you'll need to hit the ground running — deepening your knowledge of our platform, our processes, and the tax landscape, while helping your team do the same.
WHO WE'RE LOOKING FOR:
Are you a customer support professional with experience leading teams? Do you thrive on improving processes, optimizing customer experiences, and making complex topics easy to understand? If so, we want to hear from you.
We’re looking for an Associate Team Lead to help our team operate efficiently, provide excellent service, and improve performance. You’ll track KPIs, give feedback that actually makes a difference, and act as a point of contact for customer support agents.
YOUR RESPONSIBILITIES:
As our Associate Team Lead, you’ll play a pivotal role in elevating the customer support function. Here’s how:
- Team Leadership: Coordinate priorities and workload, monitor service performance, and help the team meet agreed service and quality targets.
- Support and handle complex cases: Support agents with difficult customer queries and escalations, helping ensure clear, accurate, and customer-focused resolutions.
- Performance Management: Keep an eye on key metrics, hold 1:1 meetings with team members, and provide feedback that helps them grow.
- Improve processes: Identify recurring friction in workflows, guidance, and response templates; work with relevant teams to implement improvements.
- Cross-Team Collaboration: Work closely with our product and marketing teams to bring customer feedback into the bigger picture.
- Training & Development: Ensure the team stays sharp by keeping them up to date with the latest tools, processes, and best practices.
- Reporting & Insights: Analyze data, track trends, and share insights to continuously improve customer support.
- AI Builder: Leverage and help shape AI-powered tools to streamline support workflows, draft smarter response templates, and reduce resolution times — actively contributing to how we build and iterate on AI within the support function.
- Retention opportunity: Identify at-risk customers through support interactions and data trends, working proactively to address pain points, reduce churn, and turn frustrating experiences into reasons to stay — making customer support a key driver of retention.
YOUR PROFILE:
We’re excited to meet someone who:
- Communicates clearly and inspires their team to excel.
- Is native in Spanish and fluent in English.
- Previous experience in customer service, with at least 1-2 years supervising or managing a customer service team.
- Experience with support tools (e.g., Zendesk, Intercom etc) and understanding of CRM systems.
- Strong analytical skills to track and improve key customer service metrics.
- Demonstrates strong problem-solving skills and a proactive with a passion for delivering great customer experiences.
- Is based in Madrid.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Amsterdam
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
ABOUT THE ROLE
You'll own design for the heart of Tebi: the point of sale, kitchen display and payment flows that restaurants use every minute of service.
On a busy Friday night, one restaurant might run Tebi on an iPad at the bar, handhelds on the floor, payment terminals at the tables, screens in the kitchen and a printer at the pass. All of it has to work together, often for staff who only started that week. A lot of merchants like Tebi because it's as easy to use as a consumer app, so training new staff takes less time. You'll help keep it that way as the product grows.
You'll work with a product manager and five engineers, and across teams on the work we share.
Some of the problems waiting for you:
- Making onboarding so simple that a restaurant can get set up and run its first service with confidence.
- Making the kitchen display valuable even for kitchens that still print tickets.
As a design team, we want to ship work we're proud of, own our seat at the table, and push the company to aim higher.
WHAT YOU'LL DO
- Own design for the core aspects of hospitality service. The sales flow on the POS, the floor plan during service, the kitchen display, receipts and cash management.
- Make paying the easy part. Checkout, splitting the bill, tips and service charges, settling up, and the terminals staff use to take payment.
- Own the design system in the native app. We want the whole Tebi platform to share one design DNA. You'll own how it shows up in our native app: the design system, its components, and the details of how they're built.
- Work AI-first and design AI into the product. Prototype in code, ship UI yourself, and help reinvent Tebi to be more helpful and proactive, like setup that configures itself for each restaurant.
- Champion our merchants. Get close to the people who run their business on Tebi, and help the whole company understand them too.
- Shape what we build. You'll work with the PM and engineers on which problems we take on and how we solve them.
- Help the whole team level up. We're a small team, so your experience goes a long way. You'll mentor, give feedback and help other designers do their best work.
WHAT YOU'LL BRING
- You've led design end to end on a product people depend on, and other designers looked to you on craft.
- You make complex things feel simple. Your work holds up for someone using it for the first time, in a rush, with a queue in front of them.
- You're at home in the complicated system underneath: states, edge cases, money, and what happens when things go wrong.
- You use AI tools in your work, or you're keen to learn fast. It's a requirement of the role, but we don't expect you to be an expert on day one.
It's a bonus if you've worked on:
- Native apps for tablets, phones or handhelds
- Payments or fintech
- Products that span several devices or real hardware
- Building or running a design system
- Hospitality. If you've worked a shift in a restaurant, bar or café, you'll know what the people using Tebi are up against.
This probably isn't the role for you if you're happiest designing dense desktop tools for expert users. The person using your work could be on their very first shift.
People who succeed at Tebi are independent, curious and passionate about hospitality. If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers.
This role is based in our Amsterdam office, with at least three days a week in the office. We can sponsor visas, if you are already based in the Netherlands.
BENEFITS
- Start-up Equity
- Competitive Salary
- Lunch Provided in Office
- Team building events
- Unlimited time off
WHAT IS RESTAURANT SOFTWARE?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
HOW WE USE AI AT TEBI
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
УдалённоleadUkraine; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Turkey; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
География найма не уточнена
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
ОфисParis
УдалённоseniorEMEA; Toronto; Ireland; Portugal; United Kingdom; Spain