Location: Riyadh, Saudi Arabia
Müller's Solutions is on the lookout for a detail-oriented E-Learning Quality Assurance Specialist to join our dynamic team. In this vital role, you will be instrumental in ensuring the quality and effectiveness of our e-learning products, helping to create engaging and impactful learning experiences. Collaborating closely with our instructional designers, developers, and subject matter experts, you will evaluate the usability, functionality, and overall quality of our e-learning content.
Key Responsibilities:
Thoroughly review e-learning modules for accuracy and alignment with established learning objectives.
Conduct usability testing and provide feedback on the learner experience, ensuring it is intuitive and seamless.
Identify, document, and track defects or inconsistencies in e-learning content.
Work alongside instructional designers to improve content based on testing and feedback.
Perform compatibility checks across various devices, browsers, and learning management systems (LMS).
Establish and maintain quality assurance standards and protocols for e-learning development.
Offer training and support to team members regarding quality assurance processes.
Stay updated on the latest trends in e-learning and quality assurance methodologies.
Requirements
Requirements:
Bachelor’s degree in Education, Instructional Design, Computer Science, or a related area.
At least 3 years of experience in quality assurance or testing within the e-learning or digital education sector.
Proficiency with e-learning authoring tools such as Articulate Storyline or Adobe Captivate.
Experience with learning management systems (LMS) and familiarity with SCORM/AICC standards.
Strong knowledge of instructional design principles and adult learning strategies.
Exceptional analytical skills and attention to detail.
Outstanding communication and collaboration skills to work effectively in a team environment.
Ability to manage multiple projects and prioritize tasks in a fast-paced setting.
Experience with user experience (UX) testing is an added advantage.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an E-Learning Quality Assurance Specialist to ensure that our e-learning products meet the highest quality standards. In this role, you will play a vital part in the development and delivery of engaging and effective online learning experiences. You will work closely with instructional designers, developers, and subject matter experts to assess the functionality, usability, and overall effectiveness of e-learning modules.
Key Responsibilities:
Review and analyze e-learning content for accuracy, relevance, and alignment with learning objectives.
Conduct thorough usability testing to ensure that learner interactions are intuitive and user-friendly.
Identify and document defects, inconsistencies, and areas for improvement in e-learning modules.
Collaborate with instructional designers to refine course content based on feedback and testing results.
Perform compatibility testing across multiple devices, browsers, and learning management systems (LMS).
Develop and maintain quality assurance standards, guidelines, and testing protocols specific to e-learning.
Provide training and support to team members on quality assurance processes and best practices.
Stay current with trends and best practices in e-learning and quality assurance techniques.
Requirements
Requirements:
Bachelor’s degree in Education, Instructional Design, Computer Science, or a related field.
Minimum of 3 years of experience in quality assurance and testing of e-learning products or digital education platforms.
Familiarity with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar tools.
Experience with learning management systems (LMS) and SCORM/AICC compliance.
Strong understanding of instructional design principles and adult learning theories.
Excellent analytical and problem-solving skills with keen attention to detail.
Strong communication and interpersonal skills to effectively collaborate with diverse teams.
Ability to work independently and prioritize multiple projects in a fast-paced environment.
Experience with usability testing and user experience (UX) design is a plus.
Location: Worldwide
Workplace: hybrid
Department :Hotel / Guest Services
Reports to: Guest Services Supervisor
Job Summary
The Guest Services Specialist will be the first point of contact for guests, providing them with a warm and welcoming experience. The primary responsibility of the Guest Services Specialist will be to ensure efficient check-in and check-out processes, handle guest inquiries and requests, and assist in creating a positive guest experience. This role requires excellent communication skills, attention to detail, and the ability to handle guest interactions with professionalism and courtesy.
· Guest Check-in and Check-out: Greet guests upon arrival, complete the check-in process efficiently, and provide them with information about ship amenities, services, and policies. Handle guest check-outs, process payments, and ensure accurate billing;
· Guest Service: Provide exceptional customer service to guests, addressing their inquiries, requests, and concerns promptly and professionally. Offer assistance and recommendations to enhance their onboard experience;
· Guest Relations: Foster positive relationships with guests, engaging in personalized interactions, and actively seeking feedback to continuously improve service delivery. Handle guest complaints or concerns in a timely and effective manner, finding appropriate solutions;
· Front Desk Operations: Manage the front desk area, including answering phone calls, directing guests to the appropriate ship areas or departments, and maintaining a neat and organized reception area. Handle guest mail, messages, and packages;
· Cash Handling: Handle guest payments, process credit card transactions, and maintain accurate cash floats. Reconcile daily transactions and ensure proper documentation and adherence to the ship's financial procedures;
· Administrative Tasks: Maintain accurate guest records, update guest profiles, and handle paperwork related to guest check-ins, check-outs, and other front office transactions. Prepare reports and assist with administrative duties as required;
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns;
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Requirements
• Previous cruise/river ship experience in a Front Desk/Receptionist role is a must, preferably in a luxury ship .
• Fluency in English and Turkish and/or Russian and/or German is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages as Turkish or Russian is a plus;
• Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
• Good communication and interpersonal skills to interact with passengers. And the ability to remain calm and composed under pressure;
• Strong organizational and multitasking abilities, with a good sense of prioritization and attention to detail;
• Knowledge of front office operations, including check-in, check-out;
• Familiarity with shipboard property management systems and other front office software’s, including Otalio and MXP is a plus;
• Flexibility to work in a 24/7 operational environment, with rotating schedules.
Documentation Requirements
• Valid Passport, Valid Seamans Book, STCW Certification
Length of contract :
6 months on / 2 months off
Embarkation in November
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Dammam, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
The UI/UX Specialist is responsible for shaping, designing, and continuously improving user experiences across KAUST’s IT services and touch points. The role ensures that all interfaces and journeys adopt industry-leading user-centric design principles, accessibility standards, and align with the IT Department’s UI/UX framework. A key responsibility of this role is to establish, document, and communicate clear UI/UX processes and standards to stakeholders, ensuring consistent adoption across teams and projects.
The specialist partners with service owners and user engagement specialists to conduct user research, develop prototypes, perform usability testing, and provide design governance. Through this work, the UI/UX Specialist enables the delivery of intuitive, efficient, and accessible digital experiences that support KAUST’s goals of operational excellence, technology enablement, and customer satisfaction.
Responsibilities:
Work with team members to define and maintain UI/UX principles, guidelines, and best practices for IT services.
Review interfaces and service designs for alignment with established UX guidelines and provide feedback for improvement.
Define and maintain UI/UX principles, guidelines, and best practices for IT services.
Conduct user research (interviews, surveys, observations) to identify needs and pain points.
Translate research insights into personas, journey maps, task flows, and actionable recommendations.
Design intuitive, accessible interfaces, wireframes, prototypes, and interaction flows.
Conduct usability testing and validate solutions through iterative feedback cycles.
Collaborate with IT service owners, developers, and business analysts to ensure user-centered design.
Ensure all designs comply with accessibility standards (e.g., WCAG 2.2), branding guidelines, and design systems.
Provide feedback on interfaces, service designs, and design assets to maintain quality and consistency.
Advocate for users, ensuring inclusivity, fairness, and accessibility in all design decisions.
Facilitate workshops, co-design sessions, and collaborative design discussions with stakeholders.
Requirements
Bachelor’s degree in HCI, Information Systems, Graphic Design, or related field.
5+ years of experience in UI/UX design, user research, or usability evaluation.
Strong knowledge of human-centered design principles, usability heuristics, and accessibility standards.
Proficiency with modern design/prototyping tools such as Figma, Adobe XD, or equivalent.
Solid understanding of responsive design, interaction design, design systems, and user research methods.
Demonstrated experience leading end-to-end UX activities in complex, multi-stakeholder environments.
Excellent communication, collaboration, and stakeholder engagement skills.
Attention to detail with a focus on producing high-quality, consistent, and accessible designs.
Preferred: Experience in higher education or IT service environments, contributing to design systems or institutional branding.
Preferred Certifications: NN/g UX Certification, IDEO U Design Thinking, CUA, CXA, or similar credentials.
Location: Austin, United States; Boston, United States; Chicago, United States; Columbus, United States; Dallas, United States; Detroit, United States; Florida City, United States; Houston, United States; Indianapolis, United States; Kirkland, United States; Kansas City, United States; Los Angeles, United States; Milwaukee, United States; Miami, United States; Minneapolis–Saint Paul, United States; New York, United States; Redmond, United States; Newark, United States; Sacramento, United States; San Francisco, United States; San Jose, United States; Seattle, United States; St. Louis, United States; Tampa, United States; Richmond, United States
Workplace: remote
At
TechBiz Global,
we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Digital Enablement Specialist
to join one of
our clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Role Overview
We are seeking a Digital Enablement Specialist to own and optimize the technical and operational foundation of our e-commerce ecosystem. This role is responsible for ensuring that our Shopify stores, product data feeds, inventory systems, and go-to-market processes run smoothly, accurately, and at scale.
You will act as the key bridge between Digital, Marketing, Supply Chain, and Operations, enabling teams with reliable systems, clean data, and efficient processes.
Key Responsibilities:
Own and manage the Shopify backend across multiple stores, including settings, shipping, tax configurations, inventory locations, and third-party apps.
Administer and troubleshoot the Shopify app ecosystem, ensuring performance stability and smooth integrations.
Manage and optimize product data feeds to external channels such as Google Merchant Center, Meta, TikTok, marketplaces, and affiliate networks.
Align digital inventory with physical stock by managing multi-location inventory, buffers, ERP/WMS syncs, and resolving order flow issues.
Lead the operational execution of new product launches, ensuring SKUs, inventory, pricing, and logistics readiness before go-live.
Configure and manage pre-order and back-in-stock flows to support commercial strategies.
Build, maintain, and improve SOPs for product creation, inventory management, and app usage.
Identify operational bottlenecks and implement automation solutions to improve efficiency, accuracy, and customer experience.
Ensure strong data hygiene across systems, including SKUs, barcodes, and product attributes.
3+ years of experience in e-commerce operations, Shopify administration, or digital enablement.
Hands-on experience managing Shopify backends and third-party apps.
Proven experience with product data feeds and external sales/marketing channels.
Experience working with inventory systems, ERP/WMS integrations, and multi-location inventory logic.
Familiarity with automation tools such as Shopify Flow, Make, or similar.
Strong attention to detail, process-oriented mindset, and excellent cross-functional communication skills.
Nice to Have
Experience with B2B Shopify setups.
Exposure to international e-commerce and omnichannel environments.
Basic understanding of performance marketing and feed-driven optimization.
What Success Looks Like
Stable, scalable Shopify stores with minimal operational issues
Accurate product data and inventory across all channels
Smooth, on-time product launches
Clear documentation and efficient, automated workflows
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Multi Sport Card
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland; Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are:
Native or fluent speaker in Dutch (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working
Salary up to 8.700 PLN Gross/month based on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Dammam, Saudi Arabia; Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent is in search of highly skilled professionals to fill the roles of Mechanical Inspector & Machinist, Electrical, Instrument, and Vibration Specialist. As a leading Talent Acquisition Consultancy within the Oil & Energy sector, we are dedicated to providing premium recruitment solutions. Our focus is on sourcing top-tier professionals who bring exceptional skills across various sectors, including Oil & Gas, Petroleum, Infrastructure, Energy, Water, Transportation, Science & Technology, and Health Care.
The selected candidates will play a crucial role in ensuring the quality and reliability of mechanical, electrical, and instrumentation systems. You will be responsible for conducting inspections, assessments, and vibration analysis to maintain the functionality and compliance of specialized equipment.
Responsibilities
Conduct inspections and assessments as a Mechanical Inspector to evaluate the integrity and quality of mechanical systems.
Perform precision machining tasks to ensure the quality of mechanical components.
Oversee electrical installations and equipment to verify compliance with safety and operational standards.
Manage instrumentation systems to ensure they meet operational requirements for various projects.
Conduct vibration analysis on mechanical components to identify problems and recommend solutions.
Collaborate with project teams to ensure that quality standards and safety practices are upheld during inspections and repairs.
Maintain thorough documentation of inspection findings and provide accurate reporting on project developments.
Provide technical guidance to other team members regarding mechanical, electrical, and instrumentation systems.
Requirements
Minimum of 5
-
15 years of experience in a combined role of Mechanical Inspection & Machining, and Electrical/Instrument/Vibration specialties.
Proven experience in the Oil & Energy sector with a strong focus on inspection and maintenance.
Valid certifications in relevant fields such as
API 510
for Mechanical Inspection,
Electrical Safety
, and
Instrumentation Certifications
.
Demonstrated expertise in precision machining techniques and processes.
Strong knowledge of vibration analysis methods and tools.
Thorough understanding of industry standards and regulations, including API, ASME, and ISO.
Proficiency in interpreting technical drawings, specifications, and schematics.
Excellent attention to detail, with the ability to identify and document non-conformances effectively.
Strong interpersonal and communication skills for effective collaboration within teams.
Willingness to travel or relocate as necessary for project work in the region.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia; Tabuk, Saudi Arabia; Madinah, Saudi Arabia
The Quality and Governance Specialist ensure maintaining high standards of quality, compliance and governance within KAUST Health. This role involves developing and overseeing clinical quality assurance initiatives and framework, ensuring adherence to regulatory standards, and working across departments to promote best practices and maintain accreditation.
The Specialist provides knowledge and guidance to KAUST Health and helps maintain the oversight of the medical services provider, ensuring that all necessary paperwork and records are kept in compliance with regulations.
Key Responsibilities
Support in developing quality and governance frameworks, policies, and procedures that align with regulatory requirements and industry best practices.
Support in conducting regular audits and performance assessments to ensure adherence to quality and governance goals. Use findings to drive continuous improvement.
Analyze data and trends to pinpoint non-compliance issues or potential risks and execute actionable plans to mitigate identified concerns.
Ensure ongoing compliance with accreditation standards and regulatory requirements. Provide support and monitor the preparation and compliance of the JCI, CBAHI and or any accreditation standards and extends the professional assistance to help the various departments to implement it.
Support KAUST HR and Graduate Affairs with the processing of medical fit for relocation applications
Work closely with the KAUST Occupational Health Specialist on any Occupational Health matters.
Assisting the department in the overall quality assurance and governance of health services at KAUST Health. To oversee the activities of the department in the areas of:
Clinical Quality Assurance - participating in patient safety programs, completing patient safety walks and safety culture surveys.
Support in quality KPI audit and validation.
Understand The KAUST School health office role and the nursing team function and the Health Office, located in TKS premises and provide support and guidance as per needs.
Understand the Medical referral committee process and support when assigned including facilitating approvals and organizing accommodation for high-risk pregnancies and other health patients.
Offering guidance to development personnel performing investigations and root cause analysis by applying expertise in quality concepts and methodologies.
Maintains relationship with patients by maintaining strong open communication channels.
Monitoring the Occurrence Variance Report process
Be aware of the current medical equipment/instruments and provide recommendations to KH Operations team.
Any other ad-hoc duties as assigned by the Quality and Governance Manager.
Requirements
Graduation from accredited school of nursing or having bachelor's degree in medical specialty or other related.
Minimum 5 years of experience in quality assurance, governance, or a related function.
Minimum of 5 years of relevant experience ideally including 3 years in quality and governance in a healthcare setting, preferably in Saudi Arabia.
Strong knowledge of quality management systems (e.g., ISO 9001, CBAHI) and governance frameworks.
Proven experience in conducting audits and risk assessments.
Excellent analytical skills with the ability to assess complex data.
Strong communication and interpersonal skills for effective stakeholder engagement.
Detail-oriented with a commitment to maintaining high standards.
Ability to work independently and collaboratively within a team.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Location: Poland
About the Client
Our client is a global medical technology company founded in 2011 and headquartered in Hangzhou, China. It is a pioneer in diabetes management and care, focused on developing and delivering innovative, user-friendly medical devices and solutions that help people living with diabetes lead healthier and more independent lives.
Their comprehensive portfolio includes advanced products such as patch insulin pump systems, continuous glucose monitoring (CGM) systems, blood glucose monitoring tools, and point-of-care diagnostic devices. These solutions support both patients and healthcare providers in managing blood glucose levels more effectively and making better therapeutic decisions.
The company operates internationally, serving markets across Europe, Asia-Pacific, the Middle East, Africa, Latin America, and China, with a commitment to innovation, quality, and improving daily life for people affected by diabetes.
Key responsibilities
Primary Aftermarket Support & Liaison:
Act as the primary expert for resolving complex data and technical inquiries from the EU Customer Service team and users of CGM, BGM, and Insulin Pump devices.
Investigate and troubleshoot issues related to device data synchronization, data accuracy, and software connectivity.
Collaborate closely with Technical Support and Product Management to diagnose post-market issues and drive towards effective solutions.
Data Subject Request Management & Compliance:
Manage and execute all data subject requests (DSARs) such as access, deletion, and portability requests in full compliance with GDPR timelines and requirements.
Serve as the first point of contact for data privacy concerns and incidents, conducting initial assessments and escalating as necessary.
Maintain accurate records of processing activities (RoPA) related to aftermarket support.
Process Improvement & Training:
Analyze support case trends to generate insights that inform product improvements, software updates, and enhanced support protocols.
Develop and deliver training to EU Customer Service teams on product-specific troubleshooting, data handling best practices, and GDPR compliance requirements for support interactions.
Support the creation of clear, user-friendly guidance for customers on data privacy and device usage.
Requirements
Minimum of 3 years of hands-on experience in aftermarket support, customer service, or technical support within the medical device industry.
Excellent problem-solving and communication skills.
Fluency in English.
Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt
Müller's Solutions, a leader in tech consulting focused on Tech Outsourcing, Managed Services, and Global Tech Recruitment, is searching for a Knowledge Management Senior Specialist to strengthen our team. As we continue to empower businesses with tailored solutions, we emphasize the importance of effective knowledge sharing and management within our organization.
The Knowledge Management Senior Specialist will be responsible for designing and executing strategies that enable the collection, sharing, and utilization of knowledge across the organization. Your expertise will help us cultivate a collaborative culture where insights and information are readily available to enhance decision-making and operational efficiency.
Responsibilities
Develop and implement comprehensive knowledge management strategies aligned with organizational goals
Create and manage knowledge repositories, ensuring content is relevant, accessible, and user-friendly
Assess knowledge flow within the organization and identify gaps to enhance knowledge sharing
Facilitate cross-functional collaboration to capture and disseminate critical knowledge
Lead training and capacity-building initiatives to foster a knowledge-sharing culture among employees
Evaluate the effectiveness of knowledge management practices and recommend improvements
Stay updated with industry best practices and emerging trends in knowledge management
Requirements
Bachelor's degree in Information Management, Business Administration, or a related field; Master's degree preferred
4-6 years of experience in knowledge management or related roles
Demonstrated ability to develop and implement successful knowledge management initiatives
Strong analytical, organizational, and problem-solving skills
Excellent communication and interpersonal skills
Familiarity with knowledge management tools and software
Ability to work collaboratively across teams and influence stakeholders
Knowledge of industry standards and frameworks in knowledge management is a plus
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
seniorRiyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Cairo, Egypt; Amman, Jordan
The LEM Specialist provides professional service and support for laboratory research equipment by performing field service reactive maintenance repairs, preventive maintenance, and calibrations. He/she will be a mentor to junior maintenance personnel, and will prepare, plan and complete user maintenance and equipment operation training sessions. The LEM Specialist will deliver the highest level of service to maximize equipment uptime while minimizing maintenance costs. He/she will focus in the maintenance of cooling systems, growth chambers, autoclaves, and glass washers. He/she will work within guidelines established by the LEM head and Laboratory Equipment Maintenance Leads, and will follow established standard operating procedures.
Key Responsibilities:
Perform reactive and preventive maintenance on laboratory research equipment, including cooling systems, growth chambers, autoclaves, and glass washers.
Troubleshoot and repair equipment issues promptly to maximize uptime and reduce maintenance costs.
Coordinate maintenance schedules with end-users to ensure minimal disruption to research activities.
Mentor junior technicians and support team development through knowledge sharing and training.
Conduct user training sessions on equipment operation and preventive maintenance best practices.
Communicate effectively with vendors and manufacturers to obtain technical support, spare parts, and training.
Maintain accurate documentation of maintenance activities, communications, and equipment status.
Ensure compliance with HSE and institutional safety policies, maintaining safe work habits at all times.
Collaborate with maintenance leads and team members to improve workflows, increase automation, and enhance service levels.
Support spare-parts management by identifying needs, optimizing inventory, and assisting in the ordering process.
Requirements
Associate's degree or Bachelor’s degree in Heating, Ventilation, Air Conditioning and Refrigeration (HVACR) or related field
Minimum two (5) years’ of work experience in maintaining refrigeration equipment, using maintenance reporting systems, and practicing customer focus techniques
Experience in maintaining equipment from a KAUST preferred manufacturer: Buchi, CLF Plant Climatics, Systec, GE, Labconco, Liebherr, Smeg, Panasonic, Peak, Percival, and Thermo-Fisher is desirable
Experience with other major manufacturers will be considered
Experience maintaining equipment from one or more of the following technologies: Ultra-low temperature freezers, glassware washers, heat exchangers, press machines, chillers, heaters and ovens.
Strong planning and organizational skills
Ability to communicate in a clear and concise manner
Location: Moncton, Canada
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 50 minutes.
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
Qualifications: Masters degree in Clinical Psychology, Counselling Psychology, or an equivalent accredited programme
Experience: A minimum of 3 years of clinical experience and 500 supervised clinical hours (excluding internships and academic placements)
Expertise: Skilled in Trauma-Informed Therapeutic Approaches
Trauma-Focused Cognitive Behavioural Therapy (TF-CBT)
Eye Movement Desensitisation and Reprocessing (EMDR)
Dialectical Behaviour Therapy (DBT) for trauma survivors
Somatic Experiencing (SE)
License: Must hold valid and active licenses applicable to the country of practice
Supervision Requirement: One supervision session every 2 months
Languages: Proficiency in English and your local language
Preferred Background: Prior experience with EAP and/or adult counseling
Flexibility: Openness to occasional onsite work, if necessary
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Benefits
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Yanbu, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent is looking for a Technology Consulting Specialist to join our team in Saudi Arabia. The Technology Consulting specialist plays a major part in IT customer's educational needs and desJg.ning training materials on IT solutions. This role acts as a link between information technology and business customers by managing and ensuring the successful completion of business analysis tasks. This position requires well rounded experience and ability in multiple disciplines within IT including, but not limited to business communication, business analysis and knowledge transfer with IT personnel and customers. .
Key Responsibilities
Analyze client business processes and existing technology infrastructure to identify opportunities for improvement.
Designs, creates, develops, customizes and maintains training materials and resources to deliver agreed outcomes, and meet accreditation through design, configuration and testing of training environments, including creation of simulated data, and replication of external systems, interfaces and assessment systems.
Maintains, publicizes and promotes catalogue of IT learning and development activities. Arranges facilities and schedules with learning and development providers as appropriate.
Develop technology strategies and roadmaps that align with clients' business goals and objectives.
Provide guidance on digital transformation initiatives, including AI, cloud computing, IoT, and big data analytics.
Assist clients in evaluating and selecting appropriate technology solutions from vendors.
Collaborate with cross-functional teams to ensure successful implementation of technology projects.
Deliver training and support to clients to ensure successful adoption of new technologies.
Stay updated on emerging technology trends and share knowledge with clients and internal teams.
Requirements
Education:
Bachelor's degree in Engineering, Economics, Finance, Business Administration, Information Systems or other quantitative discipline.
Experience:
Minimum of 6+ years of graphic design, technology/business analysis including proven facilitation skills
Experience in conducting trainings sessions and developing training materials.
Familiarity with PMI or ITIL methods, and process mapping tools .
Proven experience in project management and leading technology implementation projects.
Ability to design and maintain training materials and simulated training environments, including creation of test data and replication of external systems.
Strong understanding of various technologies such as cloud services, AI/ML, IoT, and enterprise software.
Skills:
Excellent analytical and problem-solving skills.
Strong communication and interpersonal abilities to work with clients at all levels.
Ability to manage multiple projects and prioritize tasks effectively.
Proficiency in both English and Arabic is highly desirable.
Location: Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia
Eram Talent is currently looking for a Business Development Specialist in the recruitment industry to drive our growth in Saudi Arabia. As a Business Development Specialist, you will play a crucial role in identifying and building relationships with potential clients, enhancing our market presence, and ensuring client satisfaction. You will work closely with cross-functional teams to develop strategic business plans and contribute to the overall direction of our recruitment services.
In this position, you'll be responsible for conducting market research to identify new opportunities, presenting Eram Talents’ services to potential clients, negotiating contracts, and driving overall revenue growth. Your ability to build strong relationships and understand the recruitment landscape will be vital to your success.
If you are a proactive and results-oriented individual passionate about the recruitment sector, we invite you to apply and be part of our dynamic team at Eram Talent.
Requirements
Bachelor's degree in business administration, human resources, or a related field
3+ years of experience in business development, specifically within the recruitment industry
Strong understanding of the recruitment process and market trends in Saudi Arabia
Excellent communication, interpersonal, and negotiation skills
Ability to build and maintain relationships with clients and stakeholders
Proficient in market analysis and strategic planning
Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia; Dhahran, Saudi Arabia
Location: Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia
We are currently seeking a knowledgeable and proactive Material Specialist to join our team in Saudi Arabia. This critical role involves managing the procurement and supply chain of materials necessary for various projects within the oil and energy sectors. You will work closely with project managers and engineering teams to ensure that all materials meet quality standards, are delivered on time, and align with project specifications.
By facilitating effective communication with suppliers and stakeholders, you will play an integral role in enhancing the efficiency of our operations.
Responsibilities
Develop and execute material procurement plans to ensure timely acquisition of resources necessary for project execution.
Evaluate and select vendors based on quality, cost, and delivery capabilities.
Maintain inventory records and monitor stock levels to forecast and manage material needs effectively.
Conduct market assessments to stay attuned to industry trends and supply chain dynamics.
Prepare and manage procurement documentation, such as contracts, purchase orders, and supplier agreements.
Coordinate the logistics of material transportation, ensuring compliance with project requirements.
Facilitate continuous improvement initiatives in material management processes and practices.
Requirements
Bachelor's degree in Supply Chain Management, Engineering, or a closely related field.
3+ Years of relevant Work experience.
Experience in materials procurement and supply chain logistics, preferably within the oil and energy industry.
Strong negotiation and relationship management skills to liaise effectively with suppliers.
Excellent analytical skills to evaluate supplier performance and material quality.
Effective communication skills to interact with stakeholders at all levels.
Highly organized with the ability to manage multiple priorities and deadlines.
Familiarity with supply chain software and tools is a plus.
Benefits
Salary is not a constraint ,company is looking for right candidate .
Jeddah, Saudi Arabia; Rabigh, Saudi Arabia; Makkah, Saudi Arabia
Location: Islamabad, Pakistan; Punjab, Pakistan; Karachi, Pakistan; Ahmedabad, India; Delhi, India; Bangalore, India; Pondicherry, India; Mirpur, Bangladesh; Bangkok, Thailand; uttara, Bangladesh; Manila, Philippines; Quezon City, Philippines; Taguig, Philippines
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
AJO Specialist (Adobe Journey Optimizer)
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities
● Configure and manage multi-channel journeys (email, SMS, push, in-app).
● Design and implement real-time triggers for orchestration.
● Integrate RT-CDP audiences into AJO workflows.
● Configure offer decisioning, branching, and personalization rules.
● Conduct QA and testing of journeys before launch.
● Monitor live journeys and optimize based on performance.
Skills & Qualifications
● Deep knowledge of Adobe AJO and real-time orchestration.
● Experience in journey design and cross-channel campaign execution.
● Familiarity with RT-CDP audience segmentation and activation.
● Strong troubleshooting and optimization skills.
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Dammam, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
УдалённоAustin, United States; Boston, United States; Chicago, United States; Columbus, United States; Dallas, United States; Detroit, United States; Florida City, United States; Houston, United States; Indianapolis, United States; Kirkland, United States; Kansas City, United States; Los Angeles, United States; Milwaukee, United States; Miami, United States; Minneapolis–Saint Paul, United States; New York, United States; Redmond, United States; Newark, United States; Sacramento, United States; San Francisco, United States; San Jose, United States; Seattle, United States; St. Louis, United States; Tampa, United States; Richmond, United States
УдалённоPoland; Cyprus
УдалённоSerbia; Bulgaria; Montenegro; Hungary; Greece; Portugal
УдалённоPoland; Cyprus
Dammam, Saudi Arabia; Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Yanbu, Saudi Arabia; Tabuk, Saudi Arabia; Madinah, Saudi Arabia; Support KAUST HR and Graduate Affairs with the processing of medical fit for relocation applications
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Cairo, Egypt; Amman, Jordan
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Tabuk, Saudi Arabia; Yanbu, Saudi Arabia; Al Khobar, Saudi Arabia
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