Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's infrastructure fleet spans a growing set of clouds, neoclouds, and on-prem sites. Every part of it is expanding rapidly. Capacity Engineering is the team that connects every stage of that growth, from capacity planning to supply management to capacity delivery to utilization. We partner on supply deals, wire telemetry from day zero, own the canonical capacity data layer, and build the planning and enforcement tools every research and product team relies on.
As an Infrastructure Capacity Planner on the Demand Planning team, you'll own the medium-range demand forecast for every resource class we consume: accelerators, CPU, storage, network, and managed services. Your forecast will support sourcing and purchasing, prioritization, efficiency targets, and workload optimization.
Key responsibilities
Build and own the medium-range multi-resource demand forecast: accelerators by chip/interconnect class, CPU by shape, storage by tier and access pattern, egress by path, managed services by SKU — driven by model roadmap, RL/inference growth, eval volume, and retention policy rather than trend lines.
Run the plan-vs-reality loop. Diff planned allocations against observed fleet occupancy weekly, surface unrecorded trades and stale allocations, and drive variance toward zero with our planning-tools and data teams.
Qualify each incoming capacity tranche against the forecast before signature: right shape, region, quarter, and supporting-resource envelope (storage, egress, CPU).
Partner with Finance and cost-efficiency teams to turn the forecast into core drivers covering the large majority (≥80%) of non-accelerator spend, and to aim savings work where waste will appear next.
What you bring
Have done capacity, demand, or supply planning for large-scale technical infrastructure (cloud, HPC, hyperscale, or a large internal platform) and can articulate the difference between a forecast, a plan, and an allocation.
Build the model yourself rather than specifying it for someone else: SQL against a warehouse, Python/pandas or a proper forecasting/optimization stack.
Understand data-center resource classes well to know why storage and egress don't forecast like GPUs, and why a contract's headline chip count is rarely the binding constraint.
Prefer simple, inspectable models to clever opaque ones, and instrument your own forecast error.
Preferred qualifications
Direct experience with cloud or neocloud providers on reserved-capacity onboarding, private offers, or capacity commitments.
Demand planning or forecasting experience for accelerator fleets, including translating research or product roadmaps into resource requirements.
Data center or colocation delivery experience: power and space planning, network turn-up, site acceptance criteria, and vendor management.
Experience with accelerator health and burn-in, collective-communications sanity testing, or fleet-health SLOs, and the ability to define healthy rigorously.
Experience building lifecycle or state-machine services, or systems of record for infrastructure assets.
Experience onboarding a new hardware generation into an existing scheduler and observability stack.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Задачи:
— Управление планом и сроками доставки инициатив SDK, релизов и обновлений документации;
— Поддержание актуальной карты зависимостей между DevRel, Engineering, Analytics и Marketing, выявление и эскалация рисков и блокеров;
— Координация готовности к запуску каждого релиза или крупного обновления SDK;
— Отслеживание прогресса в Jira и поддержание статуса доставки в актуальном состоянии;
— Ведение живого обзора доставки и проведение еженедельных обзоров исполнения;
— Отслеживание метрик доставки и операционных метрик, выявление проблем на протяжении пути разработчика.
— Подготовка и проведение регулярных программных встреч, рассылка повесток, фиксация и контроль выполнения задач;
— Публикация регулярных обновлений статуса с информацией о прогрессе, предстоящих релизах и активных блокерах;
— Выступление основным контактным лицом для координации между командами;
— Ведение документации в Confluence по процессам, журналам решений и инструкциям по запуску.
— Управление и постоянное улучшение процесса приема и отслеживания запросов, связанных с SDK, сбор обратной связи от продуктовых и DevRel команд, маршрутизация задач, мониторинг прогресса;
— Проведение регулярных синхронизаций с ключевыми контактами из DevRel, Engineering, Analytics и Marketing, решение или эскалация блокеров;
— Координация инициатив по взаимодействию и повторному вовлечению SDK-мерчантов;
— Выявление повторяющейся обратной связи и метрик доставки/операций для информирования Product Lead о приоритетах.
Требования:
— 2–4+ года опыта в координации доставки/проектов, желательно в B2B, SaaS или платформах для разработчиков;
— Владение Jira и Confluence для отслеживания, отчетности и документации;
— Сильные организационные навыки для управления несколькими рабочими потоками и согласования кросс-функциональных команд;
— Базовое понимание SDK/APIs и рабочих процессов интеграции разработчиков;
— Сильные навыки сотрудничества и коммуникации с техническими командами и бизнес-стейкхолдерами;
— Умение работать самостоятельно, управлять конкурирующими приоритетами и проактивно выявлять и эскалировать проблемы;
— Ориентированность на данные для отслеживания прогресса и выявления узких мест;
— Свободное владение английским языком (письменно и устно).
Плюсы:
— Знакомство с экосистемами мобильных приложений (iOS/Android) и распространением SDK;
— Опыт работы с документацией для разработчиков или процессами онбординга;
— Знакомство с моделями роста self-service/PLG;
— Опыт работы с распределенными командами, ориентированными на асинхронное взаимодействие и разные часовые пояса.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
The Role
As Nex’s Project Manager - HW, you will support the day-to-day project management, tracking, and execution for Nex Playground from NPI through mass production and sustaining. You will coordinate across retail, marketing, design, engineering, compliance, supply chain, manufacturing, and ODMs to facilitate project execution and communication excellence. You will also support the team in improving working efficiency through effective tracking, documentation, and coordination.
This is a hands-on and execution-focused project management role. As you develop deeper product and technical knowledge, you will have opportunities to take ownership of larger workstreams and grow toward managing projects and programs independently.
The Mindset
Highly organized, detail-oriented, and accountable. You enjoy bringing structure to complex and fast-moving projects and driving actions through closure. You think logically, communicate clearly, and are comfortable following up proactively with different stakeholders. You are curious, willing to learn technical subjects, and not afraid to ask questions when something does not make sense. Strong execution, ownership, and communication are most important traits for the job.
What You’ll Do
Manage NPI project(s), supporting day-to-day project tracking, coordination, and execution
Maintain project schedules, action trackers, issue/risk lists, and decision logs
Follow up with internal and external stakeholders (ODMs, OEMs, suppliers, factories, testing labs, etc) on actions, deliverables, and deadlines through closure
Support NPI build readiness by tracking deliverables across engineering, quality, compliance, supply chain, and manufacturing
Coordinate project operations such as sample requests, sample delivery, shipments, meeting arrangements, factory/lab visits, and other project logistics
Gradually develop deeper product and technical knowledge and take ownership of individual project workstreams
Must Have
Bachelor’s degree
3+ years of experience in project management / project coordination
Strong organizational skills and attention to detail
Strong follow-up and execution discipline with the ability to drive actions through closure
Good communication skills and the ability to coordinate effectively across different functions and stakeholders
Fluency in English and Mandarin, both written and spoken
Independent, proactive, and accountable
Willing to learn and continuously develop technical and product knowledge
Nice To Have
Experience with smart / connected / wearable / IoT devices or other consumer electronics products
Experience working with ODMs / OEMs through JDM/ODM engagement models
Understanding of EE, ME, CMF, DFx, and electronics manufacturing processes
Interest in developing toward a Project Manager, Program Manager, or Technical Program Manager role
Work Mode, Travel, and Time Zones
Location: Hong Kong or Remote
Travel: China / International travel to factories and labs as needed
Timezone: Will collaborate across timezones with defined overlap windows
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Spain; Poland; Netherlands
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
AI Process Owner — Transaction Monitoring & Customer Lifecycle
Team: AFC Product Operations
Focus: Transaction Monitoring — AI alert resolution
Scope: Dedicated to AI automation of the transaction monitoring programme within 1LoD, with scope to extend across the customer lifecycle over time
At Finom, AI is not just a buzzword. It runs through every element of how we work, and we are implementing it in production, in real processes, with real decisions behind it, with operational teams in the leading role to build AI operational processes.
About the role
This position sits in our Customer Lifecycle team — the team that monitors the customer from the moment their account is opened at Finom and throughout their entire life with us. That remit covers transaction monitoring, regular (periodic) reviews and general ongoing customer monitoring.
This role is specifically focused on transaction monitoring alert resolution, with the possibility to extend scope across the wider customer lifecycle in future, depending on your experience and your success in the position.
The role is a full dedication to projects that automate elements of our transaction monitoring programme using AI. Concretely, that means three things:
Designing and implementing AI-driven alert resolution — moving work that analysts do manually today into AI-supported and AI-executed flows.
Supporting analysts through the transition from manual investigation to AI output validation and model validation — a genuine change in what the job of an analyst looks like.
Building AI agents that replace manual work end to end, and defining where an agent can act and where a human must.
You will be the person who understands both sides of the equation: what a solid AML framework requires, and what AI can realistically and defensibly do inside that framework. Knowing where the limits are matters as much as knowing what is possible.
Key responsibilities
Own AI implementation for transaction monitoring alert resolution — from identifying the highest-value manual steps, to specifying the solution, to running it in production.
Understand the alert resolution process from pick up to false positive, true positive, or offboarding.
Build AI-driven investigation capability — AI-supported investigation of customers, of suspicious transactions, and of behavioural and network patterns across our customer base.
Build and iterate on AI agents that take over manual analyst work, with clear boundaries, escalation logic and audit trails.
Redesign the alert resolution process around AI: what is automated, what is validated, what stays fully human, and how quality is evidenced.
Define the AI/AML boundary — where AI can be used within a transaction monitoring framework, where it cannot, and how we document and defend that position to 2nd Line risk management, audit and regulators.
Support and upskill analysts through the transition to model and output validation, including guidance, training and new working procedures.
Work hands-on with data — analyse alert and customer data to find inefficiency, false-positive drivers and automation opportunities, and to measure whether changes actually worked.
Partner with technical teams and stakeholders — AI team, Data, Engineering, Product, risk management — translating operational and AML needs into technical requirements, and technical constraints back into operational reality.
Keep the customer in view — every alert, freeze, request for information and delay lands on a real customer. Efficiency gains should improve, not degrade, the customer experience.
Own documentation and process ownership — procedures, decision logic, model rationale and controls kept to audit standard.
Key metrics
Your success will be measured on the efficiency and optimisation of the process, including:
Reduction in manual handling time per alert (cycle time) and in overall alert backlog.
Share of alerts resolved or pre-processed by AI, at maintained or improved quality.
Quality and defensibility of AI-assisted decisions — measured through QA, validation sampling and audit outcomes.
Analyst capacity released
Customer-facing impact: fewer unnecessary touchpoints, faster resolution
About you
3+ years of experience in a fintech, bank, EMI or PSP environment, in transaction monitoring and AML.
Hands-on experience in first line of defence alert resolution — you have worked alerts yourself and know what makes them slow, noisy or hard to close.
Solid understanding of AML frameworks and, critically, how to apply them to resolve alerts in practice rather than in theory.
Genuinely AI-oriented — you already use AI across your own work and have experience implementing AI in projects, not just experimenting with it.
Clear view of the limits of AI within a transaction monitoring framework — what can be automated, what needs human judgement, and what regulators and auditors will accept.
Technically minded with strong data analysis skills. Comfortable working with data tools such as Databricks, Metabase and Power BI; SQL is a real advantage.
Customer-minded — you treat customer impact as a first-order consideration, not a side effect.
Structured, pragmatic and comfortable owning a process end to end in a fast-moving environment.
Professional fluency in English.
Nice to have
Experience building or deploying AI agents or LLM-based workflows in a regulated or operational setting.
Exposure to model validation, model risk management or AI governance
Experience with transaction monitoring vendor systems and rule tuning / threshold optimisation.
Background in periodic reviews, KYC/CDD or ongoing customer due diligence — relevant if the scope extends across the customer lifecycle.
Experience with SAR/STR reporting
Python or similar for data work and prototyping.
What's in it for you
A rare combination: a real AML mandate and a real AI mandate in the same role. You are not advising on automation from the sidelines — you are building it and owning the outcome.
Genuine ownership. This is a process owner role: the decisions on how transaction monitoring works sit with you.
Visible impact from day one, on a programme that directly affects both our regulatory standing and thousands of customers' experience.
Room to grow — scope can expand across the wider customer lifecycle as you deliver.
Direct collaboration with Compliance, Risk, Data, Product and Engineering leadership in a fast-scaling European fintech.
International, remote-friendly team and a culture that rewards initiative over process for its own sake.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Poland
Workplace: OnSite
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Poland's largest enterprises, with a specific focus on Government & Utilities. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Polish institutions — and is passionate about the transformative possibilities of AI voice technology.
In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies.
In this role you will:
- Build and manage a growing portfolio of strategic accounts across Poland, with a primary focus on Government & Utilities, to help ElevenLabs meet its revenue goals.
- Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency across Government & Utility institutions.
- Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.
- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends.
- Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.
- Develop and execute account strategies to expand ElevenLabs' presence within the Polish Government sector, navigating complex procurement and organizational structures.
- Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.
- Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.
Requirements:
- 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
- Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
- Well-connected in the Polish Government and Utilities landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.
- Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
- Deep understanding of enterprise procurement and legal processes in Poland, with the ability to accelerate deal velocity within complex organizational structures.
- Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.
- Passion for voice and audio AI and how it can unlock transformative value for customers.
- A hybrid of customer and product-driven mentality that prioritizes customer satisfaction and scale.
- Native or full professional proficiency in Polish; strong English for internal collaboration.
Location:
This is an in-country role with a preference for a candidate based in Warsaw.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Poland; Stuttgart
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
Responsibilities:
1. Manufacturing Standards & Governance
System Architecture:
Design, develop, and maintain a holistic Manufacturing System architecture.
Standardization:
Develop, approve, release, and regularly review manufacturing standards and procedures (including Workstation Standards, Gemba Management, Asaichi/Morning Meetings, Layered Process Audits (LPA), Leader Standard Work (LSW), and Daily Management Systems (DMS)).
Documentation Lifecycle:
Manage version control, communication, and formal release of all processes and operational procedures.
Audit & Compliance:
Conduct audits to track standard adherence, manage non-conformities/deviations, and evaluate overall implementation effectiveness.
2. Process Ownership
Core Process Ownership:
Serve as the end-to-end Process Owner for key manufacturing routines, including:
Daily Management, Shift Handover, Escalation Process, Production Meetings, Problem Solving, Visual Management, Change Management, and Continuous Improvement
.
Enablement & Training:
Lead training initiatives and guide teams on adopting new or updated processes.
3. Change Management Ownership
End-to-end ownership of all changes within the Manufacturing System, including:
Receiving change requests and assessing operational impact.
Facilitating approvals and running pilot testing at designated facilities.
Approving final versions, updating standard documentation, and orchestrating full rollout across all sites.
4. Plant Alignment & Governance
Maintain clear governance boundaries: establish corporate framework standards while supporting Plant Managers in site-level execution, compliance, and local training.
Collect, evaluate, and integrate continuous improvement proposals originating from plant operations.
Requirements:
Experience:
3–5+ years of relevant experience in
Operational Excellence, Lean Manufacturing, Continuous Improvement, or Manufacturing Engineering
within a multi-site or global manufacturing environment.
Methodology Expertise:
Deep knowledge of modern manufacturing system tools and routines (Daily Management, Gemba, Asaichi, LPA, Leader Standard Work, Root Cause Analysis / Problem Solving).
Change Management:
Proven track record of owning end-to-end change management frameworks across multiple plants (from pilot execution to global rollout).
Process Design:
Strong capability in designing process architectures, drafting clear governance documentation (SOPs, Processes & Procedures), and establishing audit systems.
Stakeholder Management:
Excellent communication and cross-functional leadership skills; ability to influence Plant Managers, facilitate training, and drive cultural alignment.
We Offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Location: Remote - US
ISV Partnerships Manager
Remote - US
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud — managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an: ISV Partnerships Manager!
About the Role
One of the fastest-growing adoption paths for Backblaze B2 is ISV integration across App & Infrastructure and Data & AI platforms. When a storage, backup, or data platform ships B2 as a validated storage endpoint, every customer that platform sells becomes a potential B2 customer without a single outbound motion. That is the flywheel.
This role owns the work of building B2 into the default storage layer for the ISV applications that serve App & Infrastructure and Data & AI workflows. You will own the ISV partnership program from signed integration to co-sell to joint reference architecture — and you will extend Flamethrower, our developer relations program, into the ISV ecosystem to create technical pull. This is a role for someone who is technically credible enough to lead an integration architecture review, and commercially sharp enough to run the sales and strategic relationship side of the partnership.
You will inherit a mix of established ISV relationships and open ground still to build across App & Infrastructure and Data & AI. Some partner asks are already on the table — storage tiering, simplified coverage models, and programmatic market development funds — while other parts of the program don't exist yet. Your mandate is to scale what's working and build out the next tier of ISV partners where it isn't.
What You'll Do
App & Infrastructure ISV Tier
Own backup, recovery, and infrastructure software ISV partnerships end-to-end — from technical integration certification to co-sell activation to joint pipeline.
Drive B2 into the validated storage endpoint documentation for each infrastructure ISV. Every deployment should be able to default to B2 as the cloud tier, at the same or better tier than other major cloud storage options.
Work with Enablement to build ISV-specific sales plays — for example, immutable backup and data protection solutions pairing B2 with a partner platform — as repeatable deal structures.
Develop a formal storage tiering narrative for infrastructure ISV partners who need it to win deals, and bring it to the partners who are asking for it.
Data & AI ISV Tier
Own integrations with data and analytics platforms, positioning B2 as the data lake and log archive tier for AI and analytics workflows.
Work with Developer Relations (Flamethrower) to drive technical co-development: B2 as the S3-compatible data source for lakehouse platforms, external table architectures, and archive storage use cases.
Identify 2–3 net-new AI-adjacent ISV integrations per quarter — including opportunities in emerging verticals such as physical AI and surveillance.
Extend Flamethrower, Our Developer Relations Program, into the ISV Ecosystem
Extend Flamethrower — Backblaze's developer relations program — into the ISV ecosystem: co-authoring integration guides, producing joint technical content, and running developer-facing webinars and workshops with ISV partners.
Coordinate with Developer Relations to ensure every ISV integration produces a publishable, Flamethrower-grade technical asset — SDK documentation, an integration guide, or a reference architecture.
Measure ISV health by integration depth, not just partner count: certified integration → co-sell activation → published joint reference architecture → Tier-1 analyst coverage.
ISV Partner Program Operations
Own ISV partner relationships across App & Infrastructure and Data & AI, building out program mechanics — programmatic MDF, deal registration, QBR cadence, and dedicated support assignments — where they don't yet exist, and refining them where they do.
Work with Revenue Operations to resolve partner coverage gaps, including dedicated sales, solutions engineering, and customer success support for our top partners.
Evaluate the next tier of ISV partners and determine add vs. hold based on revenue contribution and technical fit.
Channel Sales & Commercial Execution
Structure and negotiate commercial partnership terms — referral, resell, or embedded models — that create pull-through B2 revenue from ISV-sourced deals.
Carry and deliver against a partner-sourced pipeline and bookings target, running this program with the discipline of a channel sales motion, not just relationship management.
Build strategic account plans for top ISV partners that align the technical integration roadmap with commercial goals and executive-level relationships on both sides.
Goal Accountability
Generate partner-sourced pipeline that contributes to our total contract value bookings goals — specifically through App & Infrastructure and Data & AI ISV integrations.
Deliver two or more public co-branded reference architectures with ISV partners per quarter.
Achieve three public customer references per quarter from the App & Infrastructure or Data & AI ISV tiers.
The Right Fit
Required
10+ years in technology partnerships, ISV alliances, channel sales, or developer ecosystem roles — in cloud infrastructure, storage, backup/recovery, or data platforms.
Track record of quota-carrying sales or channel sales performance, including experience negotiating commercial partner terms such as resell, referral, or revenue-share agreements.
Existing relationships at two or more ISVs in the backup, infrastructure, or data platform categories.
Experience running ISV partner programs end-to-end: integration certification, co-sell activation, joint GTM, and MDF governance.
Technical fluency sufficient to guide integration architecture conversations — you understand S3-compatible APIs, object storage tiering, and how backup/recovery or data pipeline ISVs connect to cloud storage.
Experience managing a portfolio of ISV relationships simultaneously, balancing strategic account management with hands-on technical integration review.
Salesforce proficiency for partner pipeline management and forecasting.
Strongly Preferred
Experience at or with a cloud storage, backup ISV, or data platform vendor (not a hyperscaler).
Familiarity with MDF governance, deal registration programs, and partner tiering structures.
Understanding of AI/ML data pipeline use cases — training data storage, log archival, checkpoint management — specifically in the context of S3-compatible object storage.
Experience building or running a channel sales motion with direct quota or pipeline accountability, not just alliance/relationship management.
This Role Is Not For You If
You are a pure relationship manager who does not engage with technical integration depth — ISV partners will test your architecture knowledge immediately.
You are not comfortable owning both sides of the partnership: the technical integration relationship and the commercial sales relationship, often with the same partner.
You need a complete partner program to manage — parts of this are being built as you run it.
Logistics
Remote US.
30–50% travel.
Reports to: Head of Channel & Partnerships.
Backblaze Perks
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $134,400 - $164,500.
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
A Category Manager is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management.
Responsibilities:
Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins
Build and maintain strong, long-lasting supplier relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Analyze data or insights to determine industry and consumer trends
Clearly communicate the progress of monthly/quarterly initiatives to upper management
Devise long-term development strategies for product categories
Foster trust relationships with suppliers to achieve better pricing and quality of services
Prepare reports on positioning of a product category to maximize visibility
Communicating with suppliers to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Resolving complaints and preventing additional issues by improving processes
Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category
Requirements:
BA/BS degree in Business Administration, Supply Chain or relevant field.
Proven work experience as a Category Manager or similar role.
Strong customer support and problem-solving skills.
Problem solving skills and analytical skills.
FMCG experience is preferred.
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation and presentation skills.
Strong verbal and written communication skills.
Good command of English and Arabic (oral and written).
Strong verbal and written communication skills.
Location: Mexico; Colombia; Costa Rica; Argentina; Venezuela, Bolivarian Republic of
We're hiring a
HVAC Estimator
for a U.S.-based commercial mechanical contractor.
This is a
newly created position
, and it is first and foremost an estimating seat. The company wants one person who can own commercial HVAC estimating end-to-end — take-offs, pricing, bid packages — and become the internal authority on how they bid work.
As you learn their processes, the role expands to include project management support. That's the secondary half of the job, and it grows over time rather than starting on day one.
Their current project mix is hospitality — hotels, resorts, restaurants — plus office buildings. They are actively expanding into
data centers, hospitals and medical facilities, government projects, and high-rise commercial
.
You'll work directly with the leadership team, not through layers. This is a long-term hire.
Your primary role: HVAC estimating
This is where you'll spend most of your time.
Prepare complete estimates for commercial HVAC projects from drawings and specifications
Execute detailed material and equipment take-offs — ductwork, sheet metal, air handling equipment, piping, insulation, hangers and accessories
Build labor pricing using U.S. labor rates and productivity factors
Solicit, review and level subcontractor and vendor quotes
Analyze scopes of work, identify exclusions and qualifications, and flag scope gaps before they become change orders
Raise RFIs and process addendums during the bid period
Assemble and submit complete, competitive bid packages within deadline
Build and maintain the company's cost databases, estimating templates and standardized workflows
Conduct post-bid reviews to improve accuracy and margin over time
Your secondary role: project management support
Once you're established in the estimating seat, you'll take on a growing share of this.
Prepare and track submittals
Assemble closeout documentation
Plan management and document control
Support change order pricing and scope adjustments
Requirements
Mechanical Engineering degree
Hands-on HVAC estimating experience
— you have personally priced commercial HVAC scope: ductwork, sheet metal, equipment, piping, and the associated labor
U.S. market experience
— you've worked to U.S. codes, labor rates and estimating conventions
Availability to work full-time during U.S. business hours
Plus:
Minimum 5 years of relevant experience
Experience on
large commercial
HVAC projects
Strong
Bluebeam
skills
Experience with
Procore
Professional working English, written and spoken
Nice to have
Engineering license (P.E. or local equivalent)
Previous experience supporting project management on commercial construction
AutoCAD or Revit for light drafting and markups
Experience in hospitality, data center, healthcare or government projects
ASHRAE or SMACNA familiarity
Strong written communication — this is a remote role on a distributed team
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity is seeking a self-starting, technically fluent Account Executive to join our small but mighty Enterprise team and own new business for the Perplexity API platform — the frontier AI developer tools (Search, Sonar, and Agent APIs) that power real-time, grounded answer engines.
This is a rare seat. You'll get to sell — and help shape — frontier AI dev tools, with a front-row seat into how the most ambitious AI-native product companies think about frontier AI infrastructure. Your job is to evangelize that platform with large enterprises and turn it into durable revenue. This role is ideal for proactive sales professionals who thrive at the intersection of technology and business, can operate in ambiguity, and want to shape the future of enterprise AI.
RESPONSIBILITIES
- Drive new business by prospecting, pitching, and closing Perplexity API platform solutions with large organizations
- Research prospects, develop account strategies, and execute outreach campaigns tailored to company and industry needs
- Conduct high-impact product demonstrations and respond to RFPs and technical inquiries
- Lead client engagement through the entire sales cycle — from initial presentation, technical evaluation, negotiation, to closing and onboarding
- Build and nurture senior-level relationships across enterprise clients, championing Perplexity's value proposition and customer outcomes
- Partner closely with Product, DevRel, and Engineering to ensure customer success, solution fit, and a feedback loop into the roadmap
- Maintain up-to-date knowledge of Perplexity's platform, industry trends, and competitor landscape
- Meet or exceed individual and team revenue targets on a monthly and quarterly basis
- Maintain accurate records of pipeline and account activity using CRM tools
WHAT WE'RE LOOKING FOR
- A self-starter who can operate in ambiguity and knock down walls to get deals done
- Technically fluent — comfortable speaking credibly with developers and technical buyers
- 3+ years of full-cycle SaaS sales experience, ideally with enterprise-level clients
- Proven record of meeting or exceeding revenue targets in a high-growth environment
- Skilled at complex sales cycles, tailoring messaging to different buyer personas and decision makers
- Proven success outbound prospecting to large enterprise
- Exceptional written and verbal communication; comfortable presenting to C-suite executives
- Adept at identifying client pain points and mapping solutions that drive business value
- Ability to collaborate effectively with cross-functional teams and technical stakeholders
- Experience with CRM systems (e.g., Salesforce)
- Bachelor's degree or equivalent experience
NICE TO HAVE
- Experience working with APIs or developer platforms
- A computer science or technical background
- Familiarity with the AI / LLM / agent ecosystem
Location: New York, NY (HQ); San Francisco, CA; Toronto, ON
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Customer Activation Manager at Ramp, you’ll help partner-sourced customers improve how they manage their finances. You’ll own a book of approximately 80 customers, guiding them through implementation and helping their teams adopt new workflows, including Ramp’s AI and agentic finance capabilities.
This role goes beyond getting customers live. You’ll work with finance leaders, their teams, and external partners to understand what needs to change, address resistance, and make sure customers see measurable value from Ramp. We’re looking for someone who’s led customers through change, is comfortable working with CFOs and Controllers, and uses AI regularly in their own work.
WHAT YOU’LL DO
- Guide partner-sourced customers from implementation through ongoing workflow adoption, with accountability for time to value and business outcomes.
- Build a change management plan for each account: identify stakeholders, understand what’s slowing adoption, and help customer teams work through it.
- Help CFOs and Controllers measure Ramp’s impact, including improvements in close cycles, spend visibility, variance reduction, and ROI.
- Manage relationships across the customer’s organization, including finance leadership relationships you’ll own independently.
- Use AI to prepare for calls, build customer materials, synthesize data, spot account risks, and reduce repetitive work.
- Help customers evaluate and adopt Ramp’s agentic finance capabilities, including the changes these workflows require in their teams’ day-to-day work.
- Work with Channel Partner Managers, Partner Consulting, Account Executives, and Technical Consulting to coordinate implementations and identify opportunities to expand Ramp’s use.
- Share recurring customer needs, product gaps, and feedback with Product.
WHAT YOU’LL NEED
- 5+ years in customer success, consulting, implementations, or a similar customer-facing role, with a consistent record of delivering customer outcomes and exceeding goals.
- Experience driving workflow adoption and managing organizational change, including navigating stakeholder resistance. Finance or fintech experience is helpful but not required.
- Regular, hands-on use of AI to prepare for calls, synthesize information, create customer-facing materials, and automate repetitive tasks.
- The ability to build a business case for workflow changes and explain their financial impact to CFOs and Controllers, connecting implementation progress to business results.
- Enough technical depth to work with Product and Engineering on integrations, APIs, and workflow design, and explain those topics to customers.
- Success in a fast-paced GTM environment, ideally at a SaaS or fintech company.
- Strong collaboration skills and the ability to get work done across Sales, Product, Operations, and other GTM teams.
NICE-TO-HAVES
- Experience helping customers adopt AI-powered or agentic workflows, with an understanding of what gets in the way of adoption.
- Familiarity with FP&A, accounting platforms such as NetSuite, Sage, QuickBooks, or Xero, expense management, or other finance workflows.
- Measurable results in expansion, retention, or time to value.
- Experience at a company where AI was central to the product or how the team worked.
- Experience managing 50+ customers at once, prioritizing across accounts, and turning open-ended problems into clear plans.
- Experience working with third-party partners or consultants on customer activation and new use cases.
- Experience in a high-growth company or startup, where priorities and processes change quickly.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As
Developer Relations
at Anthropic, you will help developers discover, onboard, and get the most out of Claude Code, Claude Tag, and future developer products. This role is pivotal in helping developers adopt Claude-powered products, growing our developer ecosystem, gathering crucial feedback to inform product development, and ensuring our products are used responsibly, safely, and securely.
You'll be a hands-on technical voice for Anthropic's developer community, including partners, customers, and independent developers. Your success in this role will directly shape how developers experience and adopt Claude, helping users adopt new ways of working with Claude and bringing developer feedback back to product and research teams Building strong relationships between our developer community and internal teams will be essential as we advance our mission of creating reliable, interpretable AI that follows human intent.
What You'll Do
Drive Technical Strategy and Impact
Shape how developers discover and engage with Anthropic's developer products (specifically Claude Code and Claude Tag), bringing a strong point of view grounded in hands-on experience and feedback from users.
Build frameworks and mechanisms for measuring developer success that align with both business objectives and our mission of safe, beneficial AI
Prioritize community and content initiatives based on data, developer feedback, and business needs
Partner closely with product and engineering to ensure developer needs inform the roadmap
Set the Bar for Developer Relations Craft
Help define what world-class AI developer relations looks like in this emerging field
Model excellence in technical content, code samples, and developer engagement that others can learn from
Contribute to and help evolve the processes and best practices the broader DevRel function relies on
Drive Scaled Developer Adoption and Success
Understand the diverse needs of developers across segments, from individual hobbyists to enterprise engineering teams
Partner with GTM, Sales, and Marketing to support developer-focused campaigns that drive adoption
Lead and participate in high-impact developer events, workshops, and community activities that introduce Claude to strategic developer communities
Generate high-quality technical content (ex: sample apps, tutorials, documentation, integration guides, and best practices) that demonstrates how to use Claude responsibly and effectively
Drive Alignment Through Cross-Functional Collaboration
Act as an advocate for developer needs at Anthropic, translating developer feedback into concrete product and content initiatives
Collaborate with Research to translate AI capabilities into accessible educational resources
Partner with Communications and Marketing to amplify developer success stories
Promote best practices for responsible AI use among developers building with Claude
About You
You have 5+ years of experience in developer relations, developer experience, or technical product/engineering roles, with a track record of shipping content or tools that measurably grew a developer ecosystem
You're technically credible. You can deeply understand AI/ML and API concepts and translate complex technical ideas for various audiences, from individual developers to enterprise engineers
You have hands-on technical ability. You can write production-quality code demos, critically review developer samples for quality and best practices, and give specific, actionable technical feedback
You have real insight into developer psychology and behavior. You know how to reach developers through the right channels, build authentic affinity for products, and design content that drives meaningful adoption
You're passionate about AI's potential and deeply committed to ensuring it's developed responsibly, with a genuine interest in AI safety and ethical considerations
You're a collaborative contributor who can influence across teams without direct authority, building strong relationships with stakeholders at all levels
You've thrived in high-growth environments and can adapt quickly as priorities evolve
Nice to Have
Experience working specifically with large language models or generative AI
Background in AI safety, ethics, or responsible AI development
Public speaking experience at industry conferences and events
Content creation experience (technical writing, video tutorials, etc.)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers people to perform at a higher level through a deeper understanding of their bodies and daily lives. We handle massive amounts of data continuously streaming up to the cloud from people improving their health and wellness - from the world’s greatest athletes to people managing and seeking to improve their health and longevity.
The Platform Software org focuses on building features that retain our member’s trust through security, expand our global presence through international expansion, as well as drive our developer experience.
As a Product Manager on the Platform Team, you will define and drive the strategy and roadmaps, for our Identity team and our internationalization team. You will drive direct member facing improvements for members all over the world, helping them securely access and control their accounts and data. Own the end-to-end identity platform, including authentication, authorization, identity lifecycle systems, while delivering seamless member-facing experiences across mobile, web. You will also drive a coordinated roadmap on our international expansion across multiple languages and decide expansion strategy directly impacting bookings.
RESPONSIBILITIES:
- Take ownership of key company metrics related to member account security, login and access conversion rates, usage rates of login controls, and other relevant indicators that report up to the executive team.
- Set a product strategy, roadmap, and measurable goals for your product area and team.
- Manage end-user experiences, including login across mobile, web, and API.
- Balance security with user experience for a product worn and utilized daily across the globe.
- Collaborate with Engineers and Analysts to break down and prioritize user needs, and to scope and define detailed product requirements.
- Collect and analyze internal and external customer needs and feedback through rigorous research and testing methodologies.
- Conduct in-depth analysis to formulate compelling business cases for new product ideas and to assess the performance of launched features.
- Develop and manage relationships with third-party suppliers, vendors, and services to ensure smooth operations.
- Facilitate product discovery, development, and delivery for new products and improvements across mobile and back-end infrastructure.
- Collaborate cross-functionally with Software, Information security, Finance, Marketing, Growth, and other departments to drive business strategy and integration of critical workflows.
QUALIFICATIONS
- Proven experience in Product Management with a clear record of successful delivery and impact collaborating with a highly technical engineering team.
- Deep analytical skills and a bias for data driven decision making.
- Experience with SQL/Amplitude/Sigma for data analysis is a plus (and will be required to learn on the job).
- Experience with AI tools to drive productivity and data analysis.
- Experience working with security teams and translating security requirements to product deliveries.
- Experience working on subscription products, within a DTC company/team, and/or on both mobile and web products is preferred.
- Experience coordinating across multiple teams and stakeholders to deliver business impact.
- Curiosity led and willingness to learn and grow in a fast paced environment.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $155,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As an AV Operations Specialist, you'll be accountable for how the AV spaces perform, how support requests get resolved, and how events land in the space you're responsible for. This role will help own all areas within the AV landscape. In a given week you might execute a preventative maintenance sweep across a floor of conference rooms, work the support queue and drive a recurring failure to root cause, and then run technical coverage for an all-hands or an executive presentation that evening.
You'll be the regional presence our AV Engineering and Production teams build on — the person who catches problems before users report them, and who turns what you learn on the ground into standards the rest of the team can run from. Your work directly enables the collaboration and transparency that advance our AI safety mission.
Responsibilities
Site Ownership & Room Health
Serve as the AV owner for your office — accountable for the health, readiness, and performance of every room and event space in the building
Execute preventative maintenance programs and recurring room sweeps on a defined cadence, not only in response to tickets
Maintain accurate inventory of room systems, peripherals, wireless microphones, cameras, and portable production gear, including spares strategy and replacement cycles
Coordinate AV scope for office moves, room reconfigurations, and new-space readiness in partnership with Workplace and AV Engineering
Know your estate: maintain the room documentation, as-builts, and site-specific gotchas that make your office supportable by anyone on the team
Support Operations
Help own the AV support queue — triage, prioritization, resolution, and escalation with clear diagnostic context
Participate in the regional AV on-run rotation (West, East, or EMEA), covering AV issues during local business hours alongside the daily room-check discipline
Systematically isolate faults to a point in the signal chain rather than reaching for reboots and cable swaps
Drive recurring issues to root cause and surface them to AV Engineering as candidates for platform-level or design-level fixes
Contribute to runbooks, standard operating procedures, and knowledge base documentation that other technicians follow
Event Support & Production
Provide technical coverage for live and hybrid events in your office — from small executive presentations and team meetings through to all-hands and company-wide broadcasts
Operate event production systems including audio consoles, video switchers, camera systems, playback, and streaming encoders
Run pre-event readiness: walkthroughs, rehearsals, source checks, gear staging, and failover planning
Handle scoping conversations with requesters — translating what a stakeholder wants the event to feel like into an equipment and staffing plan that fits the team's SLA
Turn novel one-off events into repeatable standards — a template, runbook, or gear list that makes the next one easier for the whole team
Vendor Direction & Cross-functional Partnership
Direct AV integrators, contractors, and event labor on site, holding them to defined scope, SLAs, and quality standards
Partner with Workplace, Events, and IT on lead times, expectations, and readiness
Act as the regional feedback loop to AV Engineering — what's failing, what's missing, and what the standard should be
Communicate status, risk, and resolution to non-technical stakeholders in clear, calm, jargon-free language
You May Be a Good Fit If You:
Have 8+ years of hands-on experience in AV operations, workplace technology, or technical event support
Have owned a standing estate — the same rooms, the same stakeholders, week over week — and were accountable for how those spaces performed over time
Bring working fluency across room systems, event audio, video, camera, and streaming, with enough depth to diagnose problems rather than only report them
Are comfortable being the only AV person in the building, and can prioritize independently across maintenance, support, and events
Bring structure to ambiguity — checklists, intake processes, maintenance cadences, and documentation
Are energized rather than drained by being the front-facing technical partner to executives, event producers, and everyone else who walks up to you in a hallway
Take ownership end-to-end, from noticing a recurring failure to getting it permanently fixed
Thrive in a fast-moving environment where standards are being written rather than inherited
Strong Candidates May Also Have Experience With:
Q-SYS DSP platforms — comfortable navigating and reasoning about existing audio/video routing and control designs
Logitech CollabOS and Sync, Google Meet hardware, Zoom Rooms, and enterprise room system administration
Preventative maintenance and room-sweep programs across a distributed room fleet
Broadcast video switchers such as Blackmagic ATEM, Ross Carbonite, or NewTek TriCaster
Digital audio mixing consoles such as Yamaha DM7 or CL/QL series, and Shure wireless systems
PTZ camera systems and multi-camera workflows
Ticketing and workflow systems such as Jira, and participation in an on-run rotation
Coordinating AV contractors, integrators, and labor for site support and event coverage
CTS certification or equivalent demonstrated capability
Role Specific Location Policy:
This role will be based in our New York office
This role is expected to be in office 5 days per week
Occasional evening and early-morning coverage is expected around major events
4-6 weeks of travel annually may be expected for this role for distributed support, office buildout support, and event coverage as needed
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: Remote
Eneba is a marketplace trusted by 20M+ active users — and we're entering our next phase of scale. We're looking for a designer who doesn't just use AI tools but thinks in them: running research synthesis with AI, accelerating prototyping cycles, and producing handoff-ready specs that engineers can move on immediately.
This role sits inside a cross-functional pod owning key marketplace surfaces: discovery, checkout, trust, and growth loops. You'll work on a complex two-sided marketplace where buyer and seller dynamics create genuinely hard design problems and you'll have the autonomy and tooling to solve them fast.
Responsibilities
- Own end-to-end discovery and delivery for marketplace features within your product pod
- Use AI tools to compress research and synthesis cycles — turning user interviews, session data, and analytics into insights in hours, not weeks
- Produce engineer-ready handoff specs using AI-assisted documentation and near-code prototyping (e.g. Claude Code/Design)
- Redesign and elevate core marketplace journeys: discovery, evaluation, checkout, payments, and trust
- Design and iterate on experiments with measurable business outcomes, conversion, retention, GMV
- Partner with PMs and engineers in a fast-moving pod with high autonomy and short feedback loops
- Raise the bar for craft and design quality across the product organisation
Requirements
- Active AI fluency - you already use AI for research synthesis, writing design specs, exploring interaction directions, or prototyping. Not curious about it: doing it.
- Senior experience designing complex digital products; marketplace or e-commerce background strongly preferred
- Comfort with near-code tooling, Cursor, Claude Code or similar, to prototype and validate fast
- Strong systems thinking applied to multi-sided marketplace problems: buyer/seller dynamics, trust, payments, and risk
- Strong business model understanding and stellar product sense.
- Proven ability to design for outcomes, experiments, funnels, and measurable impact, not just deliverables
- High ownership and autonomy, you identify the problem, shape the brief, and drive it to shipped
- Strong product and commercial judgement; you understand how design decisions affect the business
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
#LI-DNP
Location: Hong Kong; Singapore; US / Remote
Workplace: remote
About the Company
Born from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem. Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
CertiK has spent years building security, risk, monitoring, and blockchain expertise across thousands of digital asset companies and institutional customers. As digital assets increasingly become part of mainstream financial infrastructure, security, financial crime risk, and regulatory compliance are converging. We believe there is an opportunity to build a new generation of institutional digital asset risk and compliance products at that intersection. This role will have significant influence over what that product becomes. We are looking for someone who wants to build it.
About the Role
CertiK is building the next generation of risk and compliance products for financial institutions and digital asset businesses. We are looking for a product leader to own this product area from customer discovery and product strategy through delivery, go to market, adoption, and expansion. This is not an internal compliance role. You are here to build the products that compliance, AML, financial crime, and risk teams use. You will work directly with financial institutions, exchanges, VASPs, fintechs, and other digital asset businesses to understand how their compliance teams operate, identify the problems that matter most, and turn those problems into scalable products. The product space may include areas such as blockchain and entity risk, transaction and wallet monitoring, sanctions and KYT, risk scoring, investigation and case management workflows, continuous monitoring, and compliance evidence and reporting. A core part of your job will be deciding which problems CertiK should solve first and which ones we should not. You will work closely with Product, Engineering, Data, Compliance, Business Development, and company leadership to build this product line.
Responsibilities
Own the product vision, strategy, and roadmap for CertiK's AML and digital asset compliance products.
Spend significant time with customers and prospective customers, including CCOs, MLROs, AML teams, investigators, and risk leaders, to deeply understand their workflows and unmet needs.
Identify repeatable market problems behind individual customer requests and determine which problems should become scalable products.
Translate customer and market insights into product concepts, prototypes, requirements, and clear engineering priorities.
Drive products from discovery through design, development, launch, adoption, and iteration.
Define the key workflows, risk models, decision systems, and user experiences required by institutional compliance teams.
Work closely with Engineering and Data teams to make appropriate product and technical trade offs.
Partner with Business Development and customer facing teams during strategic sales cycles, including discovery, product demonstrations, pilots, and design partnerships.
Work with Compliance and regulatory experts to translate evolving AML, sanctions, and digital asset requirements into scalable product capabilities.
Measure success through customer adoption, product usage, enterprise wins, expansion, and other measurable business outcomes.
Requirements
Significant product management experience building B2B software in fintech, regtech, financial services, risk, compliance, or digital assets.
A track record of owning meaningful products or product areas from discovery through launch and adoption.
Deep understanding of AML, financial crime, transaction monitoring, sanctions, KYC/KYB, investigations, or related compliance workflows.
Experience building or working closely with products such as transaction monitoring, blockchain analytics, wallet screening, risk engines, case management, investigation platforms, or compliance workflow systems.
Strong customer discovery skills. You can speak credibly with senior compliance leaders and frontline analysts, understand both what they say and what they actually need, and translate those insights into product decisions.
Strong product judgment. You know the difference between a one off customer request and a repeatable market need, and you are comfortable making hard prioritization decisions.
Commercial instincts. You understand that a successful enterprise product must not only work, customers must adopt it, pay for it, and expand their usage.
Ability to operate in an ambiguous, early stage product environment and personally drive work forward rather than simply coordinate across teams.
Bonus Points
Experience building AML or compliance products at a blockchain analytics, fintech, regtech, exchange, bank, or financial infrastructure company.
Experience with blockchain analytics, KYT, wallet screening, on chain investigations, or digital asset risk.
Previous experience as an AML practitioner, compliance officer, MLRO, investigator, or financial crime professional.
Experience working with regulated financial institutions and understanding how compliance products are evaluated, procured, implemented, and operated.
Experience with regulatory examinations, VASP licensing, or financial crime remediation.
CAMS or another relevant professional qualification.
Relationships with compliance and risk leaders across banks, fintechs, exchanges, VASPs, regulators, or law enforcement.
The expected annual base salary range for this position in the United States is $150,000 to $220,000. Compensation for candidates outside the United States will be determined based on location, experience, and qualifications.
#blockchain
#startups
#hiring
CertiK accepts applications for this position on an ongoing basis.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.
CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
All CertiK employees are expected to actively support diversity on their teams, and in the Company.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Customer Success Managers at Ramp drive value for customers and revenue for the business by ensuring fast, effective onboarding and activation of newly closed customers. As a Senior Scaled CSM, you’ll play a critical role in delivering high-quality outcomes at scale while helping shape the processes, playbooks, and customer strategy that fuel Ramp’s growth.
You’ll own a high-volume portfolio of micro-SMB and micro-MM customers, balancing efficiency and personalization through strong judgment, structured execution, and thoughtful use of scalable motions. This role is ideal for someone who thrives in fast-paced environments, operates with high ownership, and consistently drives customer outcomes.
WHAT YOU’LL DO
- Own the end-to-end onboarding and activation of a large portfolio of micro-SMB and micro-MM customers, driving customers to full Ramp adoption within 60 days through efficient, scalable motions.
- Lead onboarding with strong executive presence, setting clear agendas, controlling call flow, and driving as much progress as possible in minimal touchpoints.
- Ensure fast, thorough, and complete implementation by educating customers on Ramp functionality, best practices, and the “why” behind key workflows.
- Confidently navigate and position Ramp’s full product suite, including Cards, Bill Pay, Travel, Treasury, and Accounting integrations, tailoring recommendations to customer workflows and business goals.
- Deeply understand customer workflows, pain points, and blockers, and problem-solve alongside Product, Engineering, and Support when needed.
- Drive revenue by minimizing implementation delays and reinforcing the value of Ramp as a core financial operating system.
- Use customer data, usage signals, and patterns to prioritize outreach, identify risk, and intervene proactively.
- Balance implementation work, follow-ups, proactive outreach, and group onboarding while maintaining a high bar for quality.
- Partner closely with Product to surface customer feedback, identify trends, and influence roadmap priorities.
- Identify opportunities to automate, standardize, and improve onboarding processes, contributing to playbooks, enablement materials, and scalable best practices.
- Act as a multiplier for the team by sharing insights, patterns, and coaching peers through examples and collaboration.
- Help maintain an industry-leading customer experience while operating at high volume and pace.
WHAT YOU’LL NEED
- 5+ years of experience in Customer Success, Account Management, Sales, or a related customer-facing role in B2B SaaS.
- Proven success managing a high-volume book of business while consistently driving customer outcomes.
- Strong executive presence with the ability to lead confident, structured customer conversations and handle objections effectively.
- Experience balancing scale and personalization through group onboarding, automation, and targeted 1:1 engagement.
- Comfort working cross-functionally with Product and Engineering to share feedback, troubleshoot issues, and ideate solutions.
- Data-informed mindset with experience using metrics and signals to guide decisions and assess risk.
- Proven track record of meeting or exceeding key performance metrics in fast-paced environments.
- High adaptability and comfort navigating ambiguity in a scaling organization.
- Strong curiosity about product design and the ability to communicate why Ramp works the way it does.
NICE TO HAVES
- Bachelor’s degree from an accredited university.
- Experience with accounting or ERP systems such as NetSuite, QuickBooks, Xero, or Sage.
- Background in financial services, fintech, or payments.
- Experience at a high-growth startup or in a scaled Customer Success organization.
- Prior experience contributing to enablement materials, playbooks, or process improvements.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking an experienced VAT/GST professional to join our growing Tax team in our Dublin office. In this role, you'll be responsible for managing and advising on all indirect tax matters outside the United States, spanning Europe, UK, APAC, and other international markets. You'll work closely with our Global Indirect Tax team, compliance Lead and the broader tax team to develop and execute our international VAT/GST strategy as we scale our AI products globally.
This is an exciting opportunity to join an AI safety company at the forefront of the industry and help build out our international indirect tax function from the ground up. You'll partner cross-functionally with Finance, Accounting, Legal, Product, and Go-to-Market teams to embed tax considerations into our global operations.
Responsibilities
Advisory & Planning
Provide VAT/GST advisory support on new product launches, pricing models, customer contracts, and go-to-market strategies across international markets
Advise on the indirect tax implications of corporate restructuring, entity establishment, and intercompany arrangements
Develop and maintain indirect tax positions and documentation for digital services across multiple jurisdictions
Support tax-efficient structuring for infrastructure procurement and and reseller arrangements
Monitor and assess the impact of regulatory changes, including EU VAT in the Digital Age, OECD initiatives, and local digital services tax developments
Compliance Support & Collaboration
Work alongside the Global Indirect Tax Compliance Lead to support VAT/GST registration, filing, and compliance across 30+ jurisdictions
Assist with customer classification (B2B vs B2C), and place of supply determinations
Support audit defence and respond to queries from international tax authorities
Collaborate with external advisors across jurisdictions to ensure accurate and timely compliance
Systems & Process
Partner with Finance Systems to ensure proper tax configuration within ERP, billing platforms, and tax engines for international transactions
Support testing and implementation of system changes affecting international indirect tax
Key Jurisdictions
EU (with particular focus on Ireland as primary billing entity), UK, Switzerland
Australia, Japan, Singapore, and broader APAC
Canada, Latin America and emerging markets as Anthropic expands
You may be a good fit if you
Have 8+ years of VAT/GST experience, with deep expertise in European and international indirect tax
Possess strong technical knowledge of VAT rules for digital services, including place of supply, B2B/B2C distinctions, and reverse charge mechanisms
Have experience in technology or SaaS companies, ideally with consumption-based, API, or subscription business models
Are skilled at translating complex business models into clear tax positions and advice
Can communicate complex tax concepts clearly to non-tax stakeholders across all levels
Thrive in fast-paced environments and are comfortable building processes where none exist
Ability to partner well with direct tax, transfer pricing and accounting personnel
Are proactive, self-starting, and able to work independently while collaborating effectively with a global team
Have excellent project management skills and attention to detail
Strong candidates may also have
CTA, ATT, ACA, or equivalent professional tax qualification
Experience with Big 4 or national accounting firm indirect tax practices
Hands-on experience with tax technology solutions (Vertex, Avalara, Anrok, or similar)
Experience with ERP and billing systems (Workday, NetSuite, Stripe)
Experience managing relationships with tax authorities and handling audits
Familiarity with customs duties, digital services taxes
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€220.000
—
€220.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Зарплата не указана
Nex employees may be expected to collaborate with colleagues across different time zones; Work Mode, Travel, and Time Zones; Timezone: Will collaborate across timezones with defined overlap windows
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